COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
.
.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev A10/2018Initial release.
-02 Rev A12/2018Add TC77 information.
-03 Rev A3/2019Add SAM installation and replacement instructions.
-04 Rev A4/2019Change figure 121 to show correct NFC location.
-05 Rev A5/2019Add note to battery installation sections; do not to put sticker under battery.
-06 Rev A10/2019Add information for SIM Lock model.
This guide provides information about using the TC72/TC77 touch computers and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC72/TC77 provides information for specific user needs, and includes:
•TC72/TC77 Touch Computer Quick Start Guide for Android 8.1 - describes how to get the device
up and running.
•TC72/TC77 Touch Computer User Guide for Android 8.1 - describes how to use the device.
•TC72/TC77 Touch Computer Integrator Guide for Android 8.1 - describes how to set up the device
and accessories.
Configurations
This guide covers the following configurations:
ConfigurationRadiosDisplayMemory
TC720LWLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
WPAN: Bluetooth v5.0
Low Energy
TC77HLWWAN:
HSPA+/LTE/CDMA
WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
WPAN: Bluetooth v5.0
Low Energy
4.7” High
3
/w
3
/w
Definition
(1280 x 720)
LCD
4.7” High
Definition
(1280 x 720)
LCD
4 GB RAM/32
GB Flash
4 GB RAM/32
GB Flash
Data Capture
Options
2D imager,
camera and
integrated NFC
2D imager,
camera and
integrated NFC
Operating
System
Android 8.1
Android 8.1
13
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
4. Scroll to view the following information:
•Model
•Android version
•Kernel version
•Build number.
To determine the device serial number, touch About phone > Status.
•Serial number
Chapter Descriptions
About This Guide
Topics covered in this guide are as follows:
•Getting Started provides information on getting the device up and running for the first time.
•Using the Device provides information for operating the device.
•Applications provides information on using applications installed on the device.
•Data Capture provides information for capturing barcode data using the imager.
•Accessories provides information for using the accessories for the device.
•Wireless provides information on the various wireless options.
•Calls provides instructions for making phone calls.
•Maintenance and Troubleshooting includes instructions on cleaning and provides troubleshooting solutions
for potential problems during device operation.
•Technical Specifications provides the technical specifications for the device.
Notational Conventions
The following conventions are used in this document:
•Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
14
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
•Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents
•TC72/TC77 Touch Computer Quick Start Guide for Android Version 8.1, p/n MN-003372-xx.
•TC77 Touch Computer Regulatory Guide for Android Version 8.1, p/n MN-003330-xx.
•TC72 Touch Computer Regulatory Guide for Android Version 8.1, p/n MN-003329-xx.
•TC72/TC77 Touch Computer Integrator Guide for Android Version 8.1, p/n MN-003371-xx.
For the latest version of this guide and all guides, go to: www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
When contacting support, please have the following information available:
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number
•IMEI number.
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
15
Getting Started
Introduction
This chapter provides information to get the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following are included:
•Touch computer
•4,620 mAh PowerPercision+ Lithium-ion battery
•Hand strap
•Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display, and camera window.
16
Features
1
2
3
4
5
6
7
8
18
17
9
10
11
12
13
14
15
16
Figure 1 Front View
Getting Started
Table 1 Front View Features
NumberItemFunction
1Touch ScreenDisplays all information needed to operate the device.
2Scan ButtonInitiates data capture (programmable).
5Home ButtonDisplays the Home screen with a single press.
6MicrophoneUse for communications in Handset mode.
7Charging
On device with GMS, opens the Google Now screen when held for a short
period of time.
Provides power to the device from cables and cradles.
Contacts
8SpeakerProvides audio output for video and music playback. Provides audio in
9Search ButtonOpens the Recent App screen.
10Menu ButtonOpens a menu with items that affect the current screen or app.
11Light SensorDetermines ambient light for controlling display backlight intensity.
speakerphone mode.
12Proximity SensorDetermines proximity for turning off display when in handset mode.
13Power ButtonTurns the display on and off. Press and hold to reset the device, power off or
swap battery. Press quickly twice when the screen is locked to open the
camera app.
17
Getting Started
19
29
25
24
22
26
21
30
20
28
24
27
22
23
Table 1 Front View Features (Continued)
NumberItemFunction
14MicrophoneUse for communications in Speakerphone mode.
15ReceiverUse for audio playback in Handset mode.
16Charging/Notifica
tion LED
17Data Capture
LED
18Front Facing
Camera
Figure 2 Rear View
Indicates battery charging status while charging and app generated
notifications.
Indicates data capture status.
Use to take photos and videos (optional).
Table 2 Back View Features
NumberItemFunction
19Interface
Connector
Provides USB host and client communications, audio and device charging
via cables and accessories.
20Exit WindowProvides data capture using the imager.
21MicrophoneUse during video recording and for noise cancellation.
22Scan ButtonInitiates data capture (programmable).
23Volume
Up/Down Button
24Battery Release
25Elastic SleeveUse to hold optional stylus.
Latches
Increase and decrease audio volume (programmable).
Press to remove the battery.
26BatteryProvides power to the device.
27Hand strapUse to securely hold the device in your hand.
18
Table 2 Back View Features (Continued)
NumberItemFunction
28Hand strap
Mounting Point
29CameraTakes photos and videos.
30Camera FlashProvides illumination for the camera.
Setting Up the Device
To start using the device for the first time:
•Removing the SIM Lock Access Cover (TC77 with SIM Lock only).
•Install a SIM card (TC77 only).
•Install a SAM card.
•Install a micro secure digital (SD) card (optional).
•Install hand strap (optional).
•Install the battery.
•Charge the device.
•Power on the device.
Getting Started
Provides latching point for the hand strap.
Removing the SIM Lock Access Cover
NOTE: TC77 with SIM Lock only.
TC77 models with the SIM Lock feature include an access door that is secured using a Microstix 3ULR-0
screw. To remove the access cover, use a Microstix TD-54(3ULR-0) screwdriver to remove the screw from the
access panel.
Figure 3 Remove Secure Access Cover Screw
After re-installing the access cover, make sure to use a Microstix TD-54(3ULR-0) screwdriver to re-install the
screw.
19
Installing the SIM Card
NOTE: TC77 only.
NOTE: Only use a nano SIM card.
Getting Started
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precau
tions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
1. If the device has a secure access door, use a Microstix 0 screwdriver to remove the 3ULR-0 screw.
Figure 4 Remove Secure Access Door Screw
-
20
2. Lift the access door.
nano SIM
Slot 1 (default)
nano SIM
Slot 2
Figure 5 Remove Access Door
Figure 6 TC77 SIM Slot Locations
Getting Started
3. Slide the SIM card holder to the unlock position.
Figure 7 Unlock SIM Card Holder
21
Getting Started
4. Lift the SIM card holder door.
Figure 8 Lift the SIM Card Holder
5. Place the nano SIM card into the card holder with contacts facing down.
Figure 9 Place SIM Card in Holder
6. Close the SIM card holder door and slide to the lock position.
Figure 10 Close and Lock SIM Card Holder Door
22
Getting Started
7. Replace the access door.
Figure 11 Replace Access Door
8. Press the access door down and ensure that it is properly seated.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
9. If the device has a secure access door, use a Microstix 0 screwdriver to install the 3ULR-0 screw.
Figure 12 Replace Secure Access Door Screw
Installing the SAM Card
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the Secure Access Module (SAM)
card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
NOTE: If using a micro SAM card, a third-party adapter is required.
23
Getting Started
Mini SAM Slot
1. If the device has a secure access door, use a Microstix 0 screwdriver to remove the 3ULR-0 screw.
Figure 13 Remove Secure Access Door Screw
2. Lift the access door.
Figure 14 Remove Access Door
3. Insert a SAM card into the SAM slot with the cut edge toward the middle of the device and the contacts
facing down.
Figure 15 SAM Card Installation
4. Ensure that the SAM card is seated properly.
24
Getting Started
5. Replace the access door.
Figure 16 Replace Access Door
6. Press the access door down and ensure that it is properly seated.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
7. If the device has a secure access door, use a Microstix 0 screwdriver to install the 3ULR-0 screw.
Figure 17 Replace Secure Access Door Screw
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Remove the hand strap, if installed.
-
25
Getting Started
2. If the device has a secure access door, use a Microstix 0 screwdriver to remove the 3ULR-0 screw.
Figure 18 Remove Secure Access Door Screw
3. Lift the access door.
Figure 19 Remove Access Door
4. Slide the microSD card holder to the Open position.
Figure 20 Open microSD Card Holder
26
Getting Started
5. Lift the microSD card holder.
Figure 21 Lift microSD Card Holder
6. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 22 Insert microSD Card into Holder
7. Close the microSD card holder door and slide the door to the Lock position.
Figure 23 Close and Lock microSD Card in Holder
27
Getting Started
8. Replace the access door.
Figure 24 Replace Access Door
9. Press the access door down and ensure that it is properly seated.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10.If the device has a secure access door, use a Microstix 0 screwdriver to install the 3ULR-0 screw.
Figure 25 Replace Secure Access Door Screw
Installing the Hand Strap and Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc.,
may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Pro
tection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT
put any labels, asset tags, engravings, stickers, etc. in the battery well.
NOTE: Installation of the hand strap is optional. Skip this section if not installing the hand strap.
-
28
Getting Started
1. Remove the hand strap filler from the hand strap slot. Store the hand strap filler in a safe place for future
replacement.
Figure 26 Remove Filler
2. Insert the hand strap plate into the hand strap slot.
Figure 27 Insert Hand Strap
3. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 28 Insert Bottom of Battery into Battery Compartment
29
Getting Started
4. Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 29 Press Down on Battery
5. Place hand strap clip into hand strap mounting slot and pull down until it snaps into place.
Figure 30 Secure Hand Strap Clip
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc.,
may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Pro
tection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT
put any labels, asset tags, engravings, stickers, etc. in the battery well.
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 31 Insert Bottom of Battery into Battery Compartment
-
30
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