Zebra TC700K, TC75EK, TC75FK, TC75GK Integrator Manual
TC70x/TC75x
MN-002882-03
Touch Computer
Integrator Guide
for Android™ Version 6.0.1
TC70X/TC75X INTEGRATOR GUIDE
FOR ANDROID VERSION 6.0.1
MN-002882-03
Rev A
May 2018
ii TC70x/TC75x Integrator Guide
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without
permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying, recording, or
information storage and retrieval systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a
licensed basis. Zebra grants to the user a non-transfer able and non-exclu sive license to use each software or firmware
program delivered hereunder (licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right to copy a licensed
program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or
incorporate any form or portion of a licensed program with other program material, create a derivative work from a
licensed program, or use a licensed program in a network without written permission from Zebra. The user agrees to
maintain Zebra’s copyright notice on the licensed programs delivered hereunder, and to include the same on any
authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse
engineer any licensed program delivered to the user or any portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any product,
circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra Technologies
Corporation, intellectual property rights. An implied license only exists for equipment, circuits, and subsystems
contained in Zebra products.
Revision History
Changes to the original manual are listed below:
Change Date Description
Rev A 1/2017 Initial release.
-02 Rev. A 2/2017 Add TC70x support.
-03 Rev. A 5/2018 Update approved cleanser active ingredients.
iii
iv TC70x/TC75x Integrator Guide
TABLE OF CONTENTS
Revision History................................................................................................................................. iii
Table of Contents
About This Guide
Introduction..................................................................................................................................... xvii
Documentation Set ......................................................................................................................... xvii
Configurations................................................................................................................................. xvii
Software Versions.......................................................................................................................... xviii
Chapter Descriptions ..................................................................................................................... xviii
Notational Conventions.................................................................................................................... xix
Icon Conventions............................................................................................................................. xix
Related Documents ......................................................................................................................... xx
Service Information.......................................................................................................................... xx
Chapter 1: Getting Started
Introduction .................................................................................................................................... 1-1
Setup .............................................................................................................................................. 1-1
Installing the SIM Card ............................................................................................................. 1-1
Installing the SAM Card ........................................................................................................... 1-2
Installing a microSD Card ........................................................................................................ 1-3
Installing the Hand Strap and Battery ............................................................................................ 1-4
Installing the Battery ...................................................................................................................... 1-6
Charging the Battery ................................................................................................................ 1-6
Charging Indicators ............................................................................................................ 1-7
Replacing the Battery ..................................................................................................................... 1-7
Replacing the SIM or SAM Card .................................................................................................... 1-9
Replacing the microSD Card ....................................................................................................... 1-12
Resetting the Device .................................................................................................................... 1-13
Performing a Soft Reset ......................................................................................................... 1-13
Performing a Hard Reset ....................................................................................................... 1-13
vi TC70x/TC75x Integrator Guide
Chapter 2: Accessories
Introduction .................................................................................................................................... 2-1
Accessories .................................................................................................................................... 2-1
2-Slot Charge Only Cradle ............................................................................................................. 2-4
Setup ........................................................................................................................................ 2-5
Charging the Device ................................................................................................................. 2-5
Charging the Spare Battery ...................................................................................................... 2-6
Battery Charging ...................................................................................................................... 2-7
Main Battery Charging ....................................................................................................... 2-7
Spare Battery Charging ...................................................................................................... 2-7
Charging Temperature ............................................................................................................. 2-7
2-Slot USB/Ethernet Cradle ........................................................................................................... 2-8
Setup ........................................................................................................................................ 2-9
Charging the Device ................................................................................................................. 2-9
Charging the Spare Battery .................................................................................................... 2-10
Battery Charging .................................................................................................................... 2-11
Main Battery Charging ..................................................................................................... 2-11
Spare Battery Charging .................................................................................................... 2-11
Charging Temperature ........................................................................................................... 2-12
USB/Ethernet Communication ............................................................................................... 2-12
Ethernet LED Indicators ................................................................................................... 2-12
Ethernet Settings .............................................................................................................. 2-13
Configuring Ethernet Proxy Settings ................................................................................ 2-13
Configuring Ethernet Static IP Address ............................................................................ 2-14
5-Slot Charge Only Cradle ........................................................................................................... 2-16
Setup ...................................................................................................................................... 2-16
Charging the Device ............................................................................................................... 2-17
Battery Charging .................................................................................................................... 2-18
Main Battery Charging ..................................................................................................... 2-18
Charging Temperature ........................................................................................................... 2-18
Installing the Four Slot Battery Charger ................................................................................. 2-19
Removing the 4-Slot Battery Charger .................................................................................... 2-23
5-Slot Ethernet Cradle ................................................................................................................. 2-24
Setup ...................................................................................................................................... 2-25
Daisy-chaining Ethernet Cradles ............................................................................................ 2-25
Ethernet Settings .............................................................................................................. 2-26
Configuring Ethernet Proxy Settings ................................................................................ 2-26
Configuring Ethernet Static IP Address ............................................................................ 2-27
LED Indicators ........................................................................................................................ 2-28
Charging the Device ............................................................................................................... 2-28
Battery Charging .................................................................................................................... 2-30
Main Battery Charging ..................................................................................................... 2-30
Spare Battery Charging .................................................................................................... 2-30
Charging Temperature ........................................................................................................... 2-31
Establishing Ethernet Connection .......................................................................................... 2-31
Installing the 4-Slot Battery Charger ...................................................................................... 2-31
Removing the 4-Slot Battery Charger .................................................................................... 2-36
4-Slot Battery Charger ................................................................................................................. 2-37
Setup ...................................................................................................................................... 2-37
Charging Spare Batteries ....................................................................................................... 2-37
Table of Contents vii
Battery Charging .................................................................................................................... 2-38
Spare Battery Charging .................................................................................................... 2-38
Charging Temperature ........................................................................................................... 2-39
Trigger Handle ............................................................................................................................. 2-40
Installing the Attachment Plate to Trigger Handle .................................................................. 2-40
Installing the Trigger Handle Plate ......................................................................................... 2-40
Inserting the Device into the Trigger Handle .......................................................................... 2-41
Removing the Device from the Trigger Handle ...................................................................... 2-43
Hand Strap Replacement ............................................................................................................. 2-45
Chapter 3: USB Communication
Introduction .................................................................................................................................... 3-1
Connecting to a Host Computer via USB ....................................................................................... 3-1
Transferring Files using Media Transfer Protocol .................................................................... 3-1
Transferring Files using Photo Transfer Protocol ..................................................................... 3-2
Disconnect from the Host Computer ........................................................................................ 3-3
Chapter 4: DataWedge
Introduction .................................................................................................................................... 4-1
Basic Scanning .............................................................................................................................. 4-1
Profiles ........................................................................................................................................... 4-2
Profile0 ..................................................................................................................................... 4-2
Plug-ins .......................................................................................................................................... 4-2
Input Plug-ins ........................................................................................................................... 4-3
Process Plug-ins ...................................................................................................................... 4-3
Output Plug-ins ......................................................................................... ........... .......... .......... 4-3
Profiles Screen ............................................................................................................................... 4-4
Profile Context Menu ................................................................................................................ 4-4
Options Menu ........................................................................................................................... 4-5
Disabling DataWedge .............................................................................................................. 4-5
Creating a New Profile ................................................................................................................... 4-5
Profile Configuration ...................................................................................................................... 4-6
Associating Applications .......................................................................................................... 4-7
Data Capture Plus .................................................................................................................... 4-9
Bar Code Input ....................................................................................................................... 4-12
Enabled ............................................................................................................................ 4-12
Scanner Selection ............................................................................................................ 4-12
Decoders ................................................................................................................................ 4-12
Decoder Params .................................................................................................................... 4-14
Codabar ........................................................................................................................... 4-14
Code 11 ........................................................................................................................ .................................... 4-15
Code128 ........................................................................................................................... 4-15
Code39 ............................................................................................................................. 4-16
Code93 ............................................................................................................................. 4-16
Composite AB .................................................................................................................. 4-17
Discrete 2 of 5 .................................................................................................................. 4-17
GS1 DataBar Limited ....................................................................................................... 4-17
HAN XIN ..................................................................................................................................... ...................... 4-17
viii TC70x/TC75x Integrator Guide
Interleaved 2 of 5 ............................................................................................................. 4-17
Matrix 2 of 5 ..................................................................................................................... 4-18
MSI ................................................................................................................................... 4-18
Trioptic 39 ........................................................................................................................ 4-18
UK Postal ......................................................................................................................... 4-18
UPCA ............................................................................................................................... 4-19
UPCE0 ............................................................................................................................. 4-19
UPCE1 ............................................................................................................................. 4-19
US Planet ......................................................................................................................... 4-19
Decode Lengths ............................................................................................................... 4-20
UPC EAN Params .................................................................................................................. 4-20
Reader Params ...................................................................................................................... 4-22
Scan Params .......................................................................................................................... 4-23
Keystroke Output ................................................................................................................... 4-24
Intent Output .......................................................................................................................... 4-25
Intent Overview ...................................................................................................................... 4-26
IP Output ................................................................................................................................ 4-27
Usage ..................................................................................................................................... 4-28
Using IP Output with IPWedge ............................................................................................... 4-29
Using IP Output without IPWedge .......................................................................................... 4-30
Generating Advanced Data Formatting Rules ............................................................................. 4-31
Configuring ADF Plug-in ........................................................................................................ 4-31
Creating a Rule ................................................................................................................ 4-32
Defining a Rule ................................................................................................................. 4-32
Defining Criteria ............................................................................................................... 4-33
Defining an Action .................................................................................................................. 4-34
Deleting a Rule ....................................................................................................................... 4-35
Order Rules List ..................................................................................................................... 4-35
Deleting an Action .................................................................................................................. 4-36
ADF Example ......................................................................................................................... 4-37
DataWedge Settings .............................................................................................................. 4-40
Importing a Configuration File ................................................................................................ 4-41
Exporting a Configuration File ................................................................................................ 4-42
Importing a Profile File ........................................................................................................... 4-42
Exporting a Profile .................................................................................................................. 4-42
Restoring DataWedge ............................................................................................................ 4-42
Configuration and Profile File Management ................................................................................. 4-43
Enterprise Folder .................................................................................................................... 4-43
Auto Import ............................................................................................................................. 4-43
Programming Notes ..................................................................................................................... 4-43
Overriding Trigger Key in an Application ................................................................................ 4-43
Capture Data and Taking a Photo in the Same Application ................................................... 4-44
Disable DataWedge on Device and Mass Deploy ................................................................. 4-44
Soft Scan Feature .................................................................................................................. 4-44
Sample ................................................................................................................................... 4-44
Scanner Input Plugin .............................................................................................................. 4-45
Function Prototype ........................................................................................................... 4-45
Parameters ....................................................................................................................... 4-45
Return Values .................................................................................................................. 4-45
Example ........................................................................................................................... 4-46
Table of Contents ix
Comments ........................................................................................................................ 4-46
Enumerate Scanners ............................................................................................................. 4-46
Function Prototype ........................................................................................................... 4-46
Parameters ....................................................................................................................... 4-47
Return Values .................................................................................................................. 4-47
Example ........................................................................................................................... 4-48
Comments ........................................................................................................................ 4-48
Set Default Profile .................................................................................................................. 4-48
Default Profile Recap ....................................................................................................... 4-48
Usage Scenario ................................................................................................................ 4-49
Function Prototype ........................................................................................................... 4-49
Parameters ....................................................................................................................... 4-49
Return Values .................................................................................................................. 4-49
Example ........................................................................................................................... 4-50
Comments ........................................................................................................................ 4-50
Reset Default Profile .............................................................................................................. 4-51
Function Prototype ........................................................................................................... 4-51
Parameters ....................................................................................................................... 4-51
Return Values .................................................................................................................. 4-51
Example ........................................................................................................................... 4-51
Comments ........................................................................................................................ 4-51
Switch To Profile .................................................................................................................... 4-52
Profiles Recap .................................................................................................................. 4-52
Usage Scenario ................................................................................................................ 4-52
Function Prototype ........................................................................................................... 4-52
Parameters ....................................................................................................................... 4-52
Return Values .................................................................................................................. 4-53
Example ........................................................................................................................... 4-53
Comments ........................................................................................................................ 4-53
Notes ................................................................................................................................ 4-54
Chapter 5: Settings
Introduction .................................................................................................................................... 5-1
WWAN Configuration ..................................................................................................................... 5-1
Default SIM Slot Configuration ................................................................................................. 5-1
WLAN Configuration ...................................................................................................................... 5-2
Configuring a Secure Wi-Fi Network ........................................................................................ 5-2
Manually Adding a Wi-Fi Network ............................................................................................ 5-4
Configuring for a Proxy Server ................................................................................................. 5-5
Configuring the Device to Use a Static IP Address .................................................................. 5-6
Advanced Wi-Fi Settings .......................................................................................................... 5-6
Screen Unlock Settings .................................................................................................................. 5-9
Set Screen Unlock Using PIN ................................................................................................ 5-10
Set Screen Unlock Using Password ...................................................................................... 5-11
Set Screen Unlock Using Pattern ........................................................................................... 5-11
Passwords ................................................................................................................................... 5-13
Button Remapping ....................................................................................................................... 5-14
Remapping a Button .............................................................................................................. 5-14
Accounts ...................................................................................................................................... 5-15
x TC70x/TC75x Integrator Guide
Language Usage .......................................................................................................................... 5-15
Changing the Language Setting ............................................................................................. 5-16
Adding Words to the Dictionary .............................................................................................. 5-16
Keyboard Settings ........................................................................................................................ 5-16
PTT Express Configuration .......................................................................................................... 5-16
About Phone ................................................................................................................................ 5-16
Chapter 6: Application Deployment
Introduction .................................................................................................................................... 6-1
Security .......................................................................................................................................... 6-1
Secure Certificates ......................................................................................................................... 6-1
Installing a Secure Certificate ........................................................................................................ 6-1
Configuring Credential Storage Settings .................................................................................. 6-2
Development Tools ............................................................................................................. ........... 6-2
Android ..................................................................................................................................... 6-2
EMDK for Android .................................................................................................................... 6-4
StageNow ................................................................................................................................. 6-4
ADB USB Setup ............................................................................................................................. 6-4
Enabling USB Debugging ........................................................................................................ 6-4
Application Installation ................................................................................................................... 6-5
Installing Applications Using the USB Connection ................................................................... 6-5
Installing Applications Using the Android Debug Bridge .......................................................... 6-7
Installing Applications Using a microSD Card .......................................................................... 6-8
Uninstalling an Application ....................................................................................................... 6-8
Performing a System Update ......................................................................................................... 6-9
Download the System Update Package ................................................................................... 6-9
Using microSD Card .............................................................................................................. 6-10
Using ADB .............................................................................................................................. 6-10
Verify System Update Installation .......................................................................................... 6-11
Performing an Enterprise Reset ................................................................................................... 6-11
Download the Enterprise Reset Package .............................................................................. 6-12
Using microSD Card .............................................................................................................. 6-12
Using ADB .............................................................................................................................. 6-12
Performing a Factory Reset ......................................................................................................... 6-13
Download the Factory Reset Package ................................................................................... 6-13
Using microSD Card .............................................................................................................. 6-13
Using ADB .............................................................................................................................. 6-14
Storage ........................................................................................................................................ 6-15
Random Access Memory ....................................................................................................... 6-15
Internal Storage ...................................................................................................................... 6-16
External Storage .................................................................................................................... 6-17
Formatting a microSD Card ............................................................................................. 6-19
Format as Internal Memory .............................................................................................. 6-21
Enterprise Folder .................................................................................................................... 6-23
Application Management ............................................................................................................. 6-23
Viewing Application Details .................................................................................................... 6-24
Managing Downloads .................................................................................................................. 6-25
RxLogger ..................................................................................................................................... 6-25
RxLogger Configuration ......................................................................................................... 6-26
Table of Contents xi
Main Log Plug-in .............................................................................................................. 6-27
Snapshot Plug-in .............................................................................................................. 6-28
Logcat Plug-in .................................................................................................................. 6-28
PushPullClient Plug-in ...................................................................................................... 6-29
TCPDump Plug-in ............................................................................................................ 6-30
ANR Plugin ....................................................................................................................... 6-30
Kernal Plug-in ................................................................................................................... 6-30
Configuration File ................................................................................................................... 6-31
Enabling Logging ................................................................................................................... 6-31
Disabling Logging ................................................................................................................... 6-31
Extracting Log Files ................................................................................................................ 6-31
Chapter 7: Maintenance and Troubleshooting
Introduction .................................................................................................................................... 7-1
Maintaining the TC70x/TC75x ....................................................................................................... 7-1
Battery Safety Guidelines .............................................................................................................. 7-1
Cleaning Instructions ..................................................................................................................... 7-2
Approved Cleanser Active Ingredients ..................................................................................... 7-2
Harmful Ingredients .................................................................................................................. 7-3
Cleaning Instructions ................................................................................................................ 7-3
Special Cleaning Notes ............................................................................................................ 7-3
Cleaning Materials Required .................................................................................................... 7-3
Cleaning Frequency ................................................................................................................. 7-3
Cleaning the TC70x/TC75x ............................................................................................................ 7-4
Housing .................................................................................................................................... 7-4
Display ..................................................................................................................................... 7-4
Camera and Exit Window ......................................................................................................... 7-4
Connector Cleaning .................................................................................. ........... .......... .......... 7-5
Cleaning Cradle Connectors .................................................................................................... 7-5
Troubleshooting ............................................................................................................................. 7-5
TC70x/TC75x ........................................................................................................................... 7-6
2-Slot Charge Only Cradle ....................................................................................................... 7-9
2-Slot USB/Ethernet Cradle ................................................................................................... 7-10
5-Slot Charge Only Cradle Troubleshooting .......................................................................... 7-11
5-Slot Ethernet Cradle Troubleshooting ................................................................................. 7-12
4-Slot Battery Charger Troubleshooting ................................................................................. 7-12
Appendix A: Technical Specifications
Introduction ................................................................................................................................... A-1
TC70x/TC75x ................................................................................................................................ A-1
SE4750-SR Decode Distances ............................................................................................... A-4
I/O Connector Pin-Outs ........................................................................................................... A-5
2-Slot Charge Only Cradle Technical Specifications .............................................................. A-6
2-Slot USB/Ethernet Cradle Technical Specifications ............................................................. A-6
5-Slot Charge Only Cradle Technical Specifications .............................................................. A-7
5-Slot Ethernet Cradle Technical Specifications ..................................................................... A-8
4-Slot Battery Charger Technical Specifications ..................................................................... A-8
Charge Only Vehicle Cradle Technical Specifications ............................................................ A-9
xii TC70x/TC75x Integrator Guide
Trigger Handle Technical Specifications ................................................................................. A-9
Charging Cable Cup Technical Specifications ...................................................................... A-10
Snap-On USB Cable Technical Specifications ..................................................................... A-10
Snap-On Serial Cable Technical Specifications .................................................................... A-11
DEX Cable Technical Specifications ..................................................................................... A-11
Index
ABOUT THIS GUIDE
Introduction
This guide provides information about us ing the TC7 0x and TC75x touch comp u te rs an d ac ce sso rie s .
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set provides information for specific user needs, and includes:
•
TC70x/TC75x Quick Start Guide for Android Version 6.0.1 - describes how to get the TC70x/TC75x up and
running.
•
TC70x/TC75x User Guide for Android Version 6.0.1 - describes how to use the TC70x and TC75x.
•
TC70x/TC75x Integrator Guide for Android Version 6.0.1 - describes how to set up the TC70x and TC75x
and accessories.
Configurations
This guide covers the following configurations:
xviii TC70x/TC75x Integrator Guide
Configuration Radios Display Memory
TC700K WLAN: 802.11
a/b/g/n/d/h/i/r
WP AN: Bluetooth
v4.0 Low Energy
TC75EK WWAN:
HSPA+/LTE/
CDMA
WLAN: 802.11
a/b/g/n/d/h/i/r
WP AN: Bluetooth
v4.0 Low Energy
TC75FK WWAN:
HSPA+/LTE
WLAN: 802.11
a/b/g/n/d/h/i/r
WP AN: Bluetooth
v4.0 Low Energy
TC75GK WWAN:
HSPA+/LTE
WLAN: 802.11
a/b/g/n/d/h/i/r
WP AN: Bluetooth
v4.0 Low Energy
4.7” High
Definition (1280 x
720) LCD
4.7” High
Definition (1280 x
720) LCD
4.7” High
Definition (1280 x
720) LCD
4.7” High
Definition (1280 x
720) LCD
2 GB RAM/16 GB
Flash
2 GB RAM/16 GB
Flash (SLC High
Reliability Flash)
2 GB RAM/16 GB
Flash (SLC High
Reliability Flash)
2 GB RAM/16 GB
Flash (SLC High
Reliability Flash)
Data Capture
Options
2D imager,
camera, or
integrated NFC
2D imager,
camera, or
integrated NFC
2D imager,
camera and
integrated NFC
2D imager,
camera and
integrated NFC
Operating
System
Android 6.0.1
Android 6.0.1
Android 6.0.1
Android 6.0.1
Software Versions
To determine the current software versions touch > About phone.
•
Model number- Displays the model number.
•
Android version - Displays the operating system version.
•
Kernel version - Displays the kernel version number.
•
Build number - Displays the software build number.
To determine the device serial number touch > About phone > Status.
•
Serial number - Displays the serial number.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides information on getting the TC70x/TC75x up and running for the first time.
•
Chapter 2, Accessories describes the available accessories and how to use them with the TC70x/TC75x.
•
Chapter 3, USB Communication describes how to connect the TC70x/TC75x to a host computer using USB.
•
Chapter 4, DataWedge describes how to use and configure the DataWedge application.
•
Chapter 5, Settings provides the settings for configuring the TC70x/TC75x.
•
Chapter 6, Application Deployment provides information for developing and managing applications.
•
Chapter 7, Maintenance and Troubleshooting includes instructions on cleaning and storing the
TC70x/TC75x, and provides troubleshooting solutions for potential problems during TC70x/TC75x operation.
•
Appendix A, Technical Specifications provides the technical specifications for the TC70x/TC75x.
Notational Conventions
The following conventions are used in this document:
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
•
Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Button names on a screen.
• Icons on a screen.
About This Guide xix
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily seq ue nt ial
•
Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are us ed
throughout the documentation set. These icons and their associated meanings are described below.
NOTE NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to
complete an action (when it is not part of the current procedure, for instance), or tell the reader where
something is located on the screen. There is no warning level associated with a note.
CAUTION The word CAUTION with the associated safety icon implies information that, if disregarded, may result
in minor or moderate injury, or serious product damage.
WARNING! The word WARNING with the associated safety icon implies information that, if disregarded,
could result in death or serious injury, or serious product damage.
xx TC70x/TC75x Integrator Guide
Related Documents
•
TC70x/TC75x Quick Start Guide for Android Version 6.0.1, p/n MN-002879-xx.
•
TC70x Regulatory Guide, p/n MN-002960-xx.
•
TC75x Regulatory Guide, p/n MN-002880-xx.
•
TC70x/TC75x User Guide for Android Version 6.0.1, p/n MN-002881-xx.
For the latest version of this guide and all guides, go to: www.zebra.com/support
Service Information
If you have a problem with the equipment, contact Customer Support in the region. Co ntact information is available
at: http://www.zebra.com/support
When contacting support, please have the following information available:
•
Serial number of the unit (found on manufacturing label)
.
•
Model number or product name (found on manufacturing label)
•
Software type and version number
•
IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SIM card
and/or microSD card from the device before shipping for service.
About This Guide xxi
If the device was purchased from a business partner, contact that business partner for support.
xxii TC70x/TC75x Integrator Guide
CHAPTER 1 GETTING STARTED
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the TC70x/TC75x for the first time.
• Install a SIM card (TC75x only).
• Install a SAM card.
• Install a micro secure digital (SD) card (optional).
• Install hand strap (optional).
• Install the battery.
• Charge the TC70x/TC75x.
• Power on the TC70x/TC75x.
Installing the SIM Card
NOTE TC75x only.
CAUTION For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
NOTE The TC75x may contain one mini SIM slot and two nano SIM slots. If using a micro SIM card, a third-party SIM
adapter is required. By default, use a nano SIM card in slot 1.
1. Remove access cover.
1 - 2 TC70x/TC75x Integrator Guide
nano SIM Slot 2
nano SIM Slot 1
(default)
mini SIM/SAM
Slot
Figure 1-1 TC75x SIM Slot Locations
2. Insert a SIM card into the SIM slot with the cut edge toward the middle of the device and the contacts facing
down.
Figure 1-2 nano SIM Card Installation
Figure 1-3 Mini SIM Card Installation
3. Ensure that the SIM card is seated properly.
Installing the SAM Card
CAUTION For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
Getting Started 1 - 3
Mini SAM Slot
NOTE The TC70x/TC75x contains one slot for a mini SAM card. If using a micro SAM card, a third-party adapter
is required. On the TC75x, when using a SAM card, only a nano SIM card can be used.
1. Remove access cover.
2. Insert a SAM card into the SAM slot with the cut edge toward the middle of the device and the contacts facing
down.
Figure 1-4 SAM Card Installation
3. Ensure that the SAM card is seated properly.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is locate d under the batte ry pack. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Remove the hand strap, if installed.
2. Lift the access door.
Figure 1-5 Lift Access Door
3. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
1 - 4 TC70x/TC75x Integrator Guide
Figure 1-6 Insert microSD Card in Holder
4. Re-install the access door.
Installing the Hand Strap and Battery
To install the hand strap and battery:
NOTE Installation of the hand strap is optional. Skip this section if not installing the hand strap.
1. Remove the hand strap filler from the hand strap slot. Store the hand strap filler in a safe place for future
replacement.
Figure 1-7 Remove Filler
2. Insert the hand strap plate into the hand strap slot.
Getting Started 1 - 5
Figure 1-8 Insert Hand Strap
3. Insert the battery, bottom first, into the battery compartment in the back of the TC70x/TC75x.
Figure 1-9 Insert Bottom of Battery into Battery Compartment
4. Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 1-10 Press Down on Battery
5. Place hand strap clip into hand strap mounting slot and pull down until it snaps into place.
1 - 6 TC70x/TC75x Integrator Guide
Figure 1-11 Secure Hand Strap Clip
Installing the Battery
To install the battery:
1. Insert the battery, bottom first, into the battery compartment in the back of the TC70x/TC75x.
Figure 1-12 Insert Bottom of Battery into Battery Compartment
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Figure 1-13 Press Down on Battery
Charging the Battery
Before using the TC70x/TC75x for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the TC70x/TC75x, use a cable or a cradle with the appropriate power
supply . For information about the accessor ies available for the TC70x/TC75x, see Chapter 2, Accessories for more
information.
• Snap-On USB Cable
• Charging Cable Cup
• 2-Slot Charge Only Cradle
• 2-Slot USB/Ethernet Cradle
• 5-Slot Charge Only Cradle
• 5-Slot Ethernet Cradle
Getting Started 1 - 7
• Charge Only Vehicle Cradle
• Auto Charging Cable Cup.
• Serial Cable Cup
The 4,620 mAh battery fully charges in less than five hours at room temperature.
Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). The TC70x/TC75x or accessory always
performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37 °C (+98
°F)) the TC70x/TC75x or accessory may for small periods of time alternately enable and disable battery charging
to keep the battery at acceptable temperatures. The TC70x/TC75x or accessory indicates when charging is
disabled due to abnormal temperatures via its LED.
1. To charge the main battery, connect the charging accessory to the appropr iate power source.
2. Insert the TC70x/TC75x into a cradle or attach to a cable. The TC70x/TC75x turns on and begins charging.
The Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Table 1-1 Charging/Notification LED Charging Indicators
State Indication
Off The device is not charging. The device is not inserted correctly in the cradle or
Slow Blinking Amber (1 blink
every 4 seconds)
Solid Green Charging complete.
Fast Blinking Amber (2
blinks/second)
Slow Blinking Red (1 blink
every 4 seconds)
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Red (2
blinks/second)
Replacing the Battery
connected to a power source. Charger/cradle is not powered.
The device is charging.
Charging error, e.g.:
• Te mperature is too low or too high.
• Charging has gone on too long without completion (typically eight hours).
Thedevice is charging but the battery is at end of useful life.
Charging error but the battery is at end of useful life., e.g.:
• Te mperature is too low or too high.
• Charging has gone on too long without completion (typically eight hours).
CAUTION Do not add or remove SIM, SAM or microSD card during battery replacement.
1. Remove any accessory attached to the device.
2. For devices with the Battery Swap mode feature:
a. Press the Power button until the menu appears.
b. Touch Battery Swap.
1 - 8 TC70x/TC75x Integrator Guide
c. Follow the on-screen instructions.
d. Wait for the LED to turn off.
3. For devices without Battery Swap mode feature:
a. Press the Power button until the menu appears.
b. Touch Power off.
c. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the TC70x/TC75x and then lift.
Figure 1-14 Remove Hand Strap Clip
5. Press the two battery latches in.
Figure 1-15 Press Battery Latches
6. Lift the battery from the TC70x/TC75x.
Getting Started 1 - 9
Figure 1-16 Lift the Battery
CAUTION Replace the battery within two minutes. After two minutes the device reboots and data may be lost.
7. Insert the replacement battery, bottom first, into the battery compartment in the back of the TC70x/TC75x.
8. Press the battery down until the battery release latch snaps into place.
9. Replace the hand strap, if required.
10. Press and hold the Power button to turn on the TC70x/TC75x.
Replacing the SIM or SAM Card
NOTE SIM replacement applies to TC75x only.
To replace the SIM or SAM card:
1. Press and hold the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the TC70x/TC75x and then lift.
1 - 10 TC70x/TC75x Integrator Guide
Figure 1-17 Remove Hand Strap Clip
5. Press the two battery latches in.
6. Lift the battery from the TC70x/TC75x.
7. Lift the access door.
Figure 1-18 Remove Access Door
8. Remove card from holder.
Figure 1-19 Remove Mini SIM/SAM Card
Figure 1-20 Remove Nano SIM Card
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