TC56
Touch Computer
Integrator Guide
for Android ™ 8.1.0 Oreo
MN-003231-02 Rev. A
Copyright
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC; Oreo is a
trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective owners.
©2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
Terms of Use
• Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra
Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any
other parties for any other purpose without the express, written permission of Zebra Technologies.
• Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
• Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
• Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
.
.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01 Rev A 4/2019 Initial release.
-02 Rev A 1/2020 Updated battery details in the Getting Started, Accessories, and Technical
Specifications chapters.
2
Table of Contents
About This Guide........................................................................................................ 11
Introduction ................................................................................................................... 11
Documentation Set ....................................................................................................... 11
Configurations ............................................................................................................... 11
Software Versions ......................................................................................................... 12
Chapter Descriptions .................................................................................................... 12
Notational Conventions ................................................................................................. 12
Related Documents ...................................................................................................... 13
Service Information ....................................................................................................... 13
Provide Documentation Feedback ................................................................................ 14
Getting Started............................................................................................................ 15
Introduction ................................................................................................................... 15
Setup ............................................................................................................................. 15
Installing the SIM Card .......................................................................................... 15
Installing a microSD Card ...................................................................................... 18
Installing the Battery .............................................................................................. 20
Charging the Battery ............................................................................................. 20
Charging Indicators ............................................................................................... 21
Google Account Setup .......................................................................................... 22
Zebra Visibility Services ........................................................................................ 22
Replacing the Battery .................................................................................................... 22
Replacing the microSD Card ........................................................................................ 23
Replacing the microSD Card ........................................................................................ 24
Replacing the SIM Card ................................................................................................ 26
Resetting the TC56 ....................................................................................................... 28
Performing a Soft Reset ........................................................................................ 28
The device reboots. ............................................................................................... 28
Performing a Hard Reset ....................................................................................... 28
3
Table of Contents
Accessories................................................................................................................. 30
Introduction ................................................................................................................... 30
Accessories ................................................................................................................... 30
1-Slot USB Charge Cradle ........................................................................................... 34
Charging the Device .............................................................................................. 34
Inserting a Device with Rugged Boot into Cradle ........................................................ 36
Main Battery Charging .................................................................................... 36
Charging Temperature .................................................................................... 36
4-Slot Charge Only Cradle with Battery Charger ......................................................... 37
Charging the Device ....................................................................................... 37
Charging a Spare Battery ...................................................................................... 38
Inserting a Device with Rugged Boot into Cradle ........................................... 39
Main Battery Charging .................................................................................... 40
Spare Battery Charging .................................................................................. 40
Charging Temperature .................................................................................... 40
5-Slot Charge Only Cradle ............................................................................................ 41
Charging the Device ....................................................................................... 41
Inserting a Device with Rugged Boot into Cradle ........................................... 42
Main Battery Charging .................................................................................... 42
Charging Temperature .................................................................................... 43
5-Slot Ethernet Cradle ................................................................................................. 44
Daisy-chaining Ethernet Cradles .................................................................... 44
Ethernet Settings ............................................................................................ 45
Configuring Ethernet Proxy Settings ............................................................... 45
Configuring Ethernet Static IP Address .......................................................... 46
Charging the Device ....................................................................................... 47
Inserting a Device with Rugged Boot into Cradle ........................................... 48
Main Battery Charging .................................................................................... 48
Charging Temperature .................................................................................... 49
Establishing Ethernet Connection ................................................................... 49
LED Indicators ....................................................................................................... 49
4-Slot Battery Charger ................................................................................................. 50
Charging Spare Batteries ...................................................................................... 50
Single Charger Setup ............................................................................................ 50
Two Charger Setup ......................................................................................... 50
Spare Battery Charging .................................................................................. 52
Charging Temperature .................................................................................... 52
Rugged Charge/USB Cable ............................................................................ 52
Connecting to the Device ...................................................................................... 53
Connecting to Device with Rugged Boot ............................................................... 54
USB Communication ............................................................................................. 55
Charging the Device .............................................................................................. 55
Main Battery Charging ........................................................................................... 56
Charging Temperature .................................................................................... 56
5-Slot Cradle Rack Installation ..................................................................................... 57
4
Table of Contents
4-Slot Battery Chargers Rack Installation .................................................................... 60
Rack Mount Installation ................................................................................................ 63
Wall Installation ............................................................................................................. 65
Bottom Tray Assembly .......................................................................................... 65
Bracket Wall Mounting .......................................................................................... 65
DataWedge ................................................................................................................. 68
Introduction ................................................................................................................... 68
Basic Scanning ............................................................................................................. 68
Profiles .......................................................................................................................... 69
Profile0 .................................................................................................................. 69
Plug-ins ......................................................................................................................... 69
Input Plug-ins ........................................................................................................ 70
Process Plug-ins ................................................................................................... 70
Output Plug-ins ...................................................................................................... 70
Profiles Screen .............................................................................................................. 70
Profile Context Menu .................................................................................................... 71
Options Menu ........................................................................................................ 71
Disabling DataWedge ................................................................................................... 72
Creating a New Profile .......................................................................................... 72
Profile Configuration ..................................................................................................... 72
Associating Applications ........................................................................................ 73
Data Capture Plus ................................................................................................. 75
Barcode Input ................................................................................................................ 77
Enabled ........................................................................................................... 77
Scanner Selection ........................................................................................... 77
Auto Switch to Default on Event ..................................................................... 77
Decoders ......................................................................................................... 78
Decoder Params ............................................................................................. 80
UPC EAN Params ........................................................................................... 86
Reader Params ............................................................................................... 88
Scan Params .................................................................................................. 90
UDI Params .................................................................................................... 91
Multibarcode params ...................................................................................... 92
Keep enabled on suspend .............................................................................. 92
SimulScan Input .................................................................................................... 92
Keystroke Output ................................................................................................... 93
Intent Output .......................................................................................................... 94
Intent Overview ..................................................................................................... 95
IP Output ............................................................................................................... 96
Usage .............................................................................................................. 97
Using IP Output with IPWedge .............................................................................. 98
5
Table of Contents
Using IP Output without IPWedge .................................................................. 99
Generating Advanced Data Formatting Rules .............................................. 100
Configuring ADF Plug-in ...................................................................................... 100
Creating a Rule ................................................................................................... 101
Defining a Rule ............................................................................................. 101
Defining an Action ......................................................................................... 102
Deleting a Rule ............................................................................................. 102
Order Rules List ............................................................................................ 102
Deleting an Action ......................................................................................... 104
ADF Example ................................................................................................ 104
DataWedge Settings ................................................................................................... 107
Importing a Configuration File ....................................................................... 108
Exporting a Configuration File ....................................................................... 108
Importing a Profile File ........................................................................................ 108
Exporting a Profile ............................................................................................... 109
Restoring DataWedge ......................................................................................... 109
Configuration and Profile File Management ................................................................ 109
Enterprise Folder .......................................................................................... 109
Auto Import .......................................................................................................... 110
Overriding Trigger Key in an Application ............................................................. 110
Capture Data and Taking a Photo in the Same Application ................................ 110
Disabling DataWedge .......................................................................................... 110
Soft Scan Trigger ................................................................................................ 111
Function Prototype ........................................................................................ 111
Scanner Input Plugin ........................................................................................... 111
Function Prototype .............................................................................................. 111
Parameters ................................................................................................... 111
Return Values ............................................................................................... 111
Example ........................................................................................................ 112
Comments ..................................................................................................... 112
Enumerate Scanners ........................................................................................... 112
Function Prototype ........................................................................................ 113
Parameters ................................................................................................... 113
Return Values ............................................................................................... 113
Example ........................................................................................................ 114
Comments ..................................................................................................... 114
Set Default Profile ............................................................................................... 115
Default Profile Recap .................................................................................... 115
Usage Scenario ............................................................................................ 115
Function Prototype ........................................................................................ 115
Parameters ................................................................................................... 115
Return Values ............................................................................................... 115
Example ........................................................................................................ 116
Comments ..................................................................................................... 116
Reset Default Profile ........................................................................................... 116
6
Table of Contents
Function Prototype ........................................................................................ 117
Parameters ................................................................................................... 117
Return Values ............................................................................................... 117
Example ........................................................................................................ 117
Comments ..................................................................................................... 117
Switch To Profile ................................................................................................. 118
Profiles Recap ............................................................................................... 118
Usage Scenario ............................................................................................ 118
Function Prototype ........................................................................................ 118
Parameters ................................................................................................... 118
Return Values ............................................................................................... 119
Example ........................................................................................................ 119
Comments ..................................................................................................... 119
Notes ............................................................................................................. 120
USB Communication ................................................................................................ 121
Introduction ................................................................................................................. 121
Transferring Files with a Host Computer via USB ...................................................... 121
Transferring Files ................................................................................................ 121
Transferring Photos ............................................................................................. 122
Disconnect from the Host Computer ................................................................... 122
Settings...................................................................................................................... 123
Introduction ................................................................................................................. 123
WLAN Configuration ................................................................................................... 123
Configuring a Secure Wi-Fi Network ................................................................... 123
Manually Adding a Wi-Fi Network ....................................................................... 125
Configuring for a Proxy Server ............................................................................ 126
Configuring the Device to Use a Static IP Address ............................................. 127
Wi-Fi Preferences ................................................................................................ 128
Additional Wi-Fi Settings ..................................................................................... 129
Wi-Fi Direct .......................................................................................................... 129
WPS Push Button ................................................................................................ 130
WPS Pin Entry ..................................................................................................... 131
Setting Screen Lock .................................................................................................... 131
Setting Screen Lock Using PIN ........................................................................... 132
Setting Screen Unlock Using Password .............................................................. 133
Setting Screen Unlock Using Pattern .................................................................. 134
Passwords ........................................................................................................... 135
Button Remapping ...................................................................................................... 135
Remapping a Button ................................................................................................... 136
Accounts ..................................................................................................................... 137
7
Table of Contents
Language Usage ......................................................................................................... 137
Changing the Language Setting .......................................................................... 137
Adding Words to the Dictionary ........................................................................... 138
Keyboard Settings ............................................................................................... 138
PTT Express Configuration ......................................................................................... 138
RxLogger ............................................................................................................. 138
RxLogger Configuration ...................................................................................... 139
RxLogger Settings ...................................................................................................... 140
ANR Module .................................................................................................. 140
Kernal Module ............................................................................................... 140
Logcat Module .............................................................................................. 141
LTS Module ................................................................................................... 142
Qxdm Module ................................................................................................ 142
Ramoops Module .......................................................................................... 143
Resource Module .......................................................................................... 143
Snapshot Module .......................................................................................... 143
TCPDump Module ........................................................................................ 144
Tombstone Module ....................................................................................... 144
Configuration File ................................................................................................ 144
Enabling Logging ................................................................................................. 144
Disabling Logging ................................................................................................ 145
Extracting Log Files ............................................................................................. 145
RxLogger Utility ................................................................................................... 145
App View ............................................................................................................. 146
Viewing Logs ................................................................................................. 146
RxLogger Utility ........................................................................................................... 148
Archive Data ................................................................................................. 148
Overlay View ....................................................................................................... 148
Initiating the Main Chat Head ...................................................................................... 148
Removing the Main Chat Head ..................................................................... 148
Viewing Logs ................................................................................................. 149
Removing a Sub Chat Head Icon ................................................................. 150
Backup .......................................................................................................... 150
About Phone ............................................................................................................... 150
Application Deployment........................................................................................... 152
Introduction ................................................................................................................. 152
Security ....................................................................................................................... 152
Secure Certificates ...................................................................................................... 152
Installing a Secure Certificate ..................................................................................... 152
Configuring Credential Storage Settings ............................................................. 153
Development Tools ..................................................................................................... 153
Android ................................................................................................................ 153
8
Table of Contents
EMDK for Android ............................................................................................... 154
StageNow ............................................................................................................ 154
GMS Restricted ........................................................................................................... 155
ADB USB Setup .......................................................................................................... 155
Enabling USB Debugging ........................................................................................... 155
Application Installation ................................................................................................ 156
Installing Applications Using the USB Connection .............................................. 156
Installing Applications Using the Android Debug Bridge ..................................... 157
Installing Applications Using a microSD Card ..................................................... 158
Uninstalling an Application .................................................................................. 159
Performing a System Update ...................................................................................... 160
Downloading the System Update Package ......................................................... 160
Using microSD Card ............................................................................................ 160
Using ADB .................................................................................................................. 161
Verify System Update Installation ....................................................................... 162
Performing an Enterprise Reset .................................................................................. 162
Downloading the Enterprise Reset Package ....................................................... 162
Using microSD Card ............................................................................................ 162
Using ADB .................................................................................................................. 163
Performing a Factory Reset ........................................................................................ 163
Downloading the Factory Reset Package ........................................................... 163
Using microSD Card ............................................................................................ 164
Using ADB ........................................................................................................... 164
Storage ....................................................................................................................... 165
Random Access Memory .................................................................................... 165
Internal Storage ................................................................................................... 166
External Storage .................................................................................................. 167
Formatting a microSD Card or USB Drive as Portable Storage .......................... 168
Formatting a microSD Card as Internal Memory .......................................... 170
Enterprise Folder ................................................................................................. 171
App Management ........................................................................................................ 171
Viewing App Details .................................................................................................... 172
Managing Downloads ................................................................................................. 173
Maintenance & Troubleshooting ............................................................................. 174
Introduction ................................................................................................................. 174
Maintaining the TC56 .................................................................................................. 174
Display Best Practices ................................................................................................ 174
Image Retention .................................................................................................. 174
Battery Safety Guidelines .................................................................................... 175
Cleaning Instructions ........................................................................................... 175
9
Table of Contents
Approved Cleanser Active Ingredients ................................................................ 176
Harmful Ingredients ............................................................................................. 176
Cleaning Instructions ........................................................................................... 176
Special Cleaning Notes ....................................................................................... 176
Recommended Cleaning Materials ..................................................................... 177
Cleaning Frequency ............................................................................................ 177
Cleaning the Device .................................................................................................... 177
Housing ............................................................................................................... 177
Display ................................................................................................................. 177
Camera and Exit Window .................................................................................... 177
Battery Guide Slots ............................................................................................. 177
Battery Connector and Locating Magnet Cleaning ..................................................... 177
Cleaning Cradle Connectors ....................................................................................... 178
Troubleshooting .......................................................................................................... 179
TC56 .................................................................................................................... 179
1-Slot Charge Only Cradle .................................................................................. 181
4-Slot Charge Only Cradle with Battery Charger Troubleshooting ...................... 182
5-Slot Charge Only Cradle Troubleshooting ....................................................... 183
5-Slot Ethernet Cradle Troubleshooting .............................................................. 184
4-Slot Battery Charger Troubleshooting .............................................................. 184
Technical Specifications.......................................................................................... 186
Index........................................................................................................................... 195
10
About This Guide
Introduction
This guide provides information about using the device touch computer and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC56 provides information for specific user needs, and includes:
• TC56 Touch Computer Quick Start Guide - describes how to get the TC56 up and running.
• TC56 Touch Computer User Guide for Android 8.1.0 Oreo - describes how to use the TC56.
• TC56 Touch Computer Integrator Guide for Android 8.1.0 Oreo - describes how to set up the TC56
and accessories.
Configurations
This guide covers the following configurations:
Configuration Radios Display Memory
TC56CJ WLAN: 802.11
a/b/g/n/d/h/i/k/r
WPAN: Bluetooth
v4.1 Low Energy
WWAN: HSPA+/
LTE/CDMA
TC56DJ WLAN: 802.11
a/b/g/n/d/h/i/k/r
WPAN: Bluetooth
v4.1 Low Energy
WWAN: HSPA+/
LTE
5.0” High
Definition
(1280 x 720)
LCD
5.0” High
Definition
(1280 x 720)
LCD
2 GB RAM / 16
GB Flash or 4
GB RAM / 32
GB Flash
2 GB RAM / 16
GB Flash or 4
GB RAM / 32
GB Flash
Data Capture
Options
2D imager
(SE-4710) and
integrated
NFC
2D imager
(SE-4710) and
integrated
NFC
Operating
System
Android Open
Source Project
(AOSP) 8.1.0 or
Google ™ Mobile
Services (GMS)
8.1.0.
Android Open
Source Project
(AOSP) 8.1.0 or
Google ™ Mobile
Services (GMS)
8.1.0.
11
Software Versions
To determine the current software versions:
1. Swipe down from the Status bar to open the Quick Settings bar.
2. Touch > System.
3. Touch About phone.
4. Scroll to view the following information:
• Model
• Android version
• Kernel version
• Build number.
To determine the device serial number, touch About phone > Status.
• Serial number
Chapter Descriptions
About This Guide
Topics covered in this guide are as follows:
• Getting Started provides information on getting the TC56 up and running for the first time.
• Accessories describes the available accessories and how to use them with the TC56.
• DataWedge describes how to use and configure the DataWedge application.
• USB Communication describes how to transfer files between the device and a host computer.
• Settings provides the settings for configuring the TC56.
• Application Deployment provides information for developing and managing applications.
• Maintenance & Troubleshooting includes instructions on cleaning and storing the TC56, and provides
troubleshooting solutions for potential problems during TC56 operation.
• Technical Specifications provides the technical specifications for the TC56.
Notational Conventions
The following conventions are used in this document:
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
12
• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Related Documents
• TC56 Touch Computer Quick Start Guide, p/n MN-002956-xx.
• TC56 Touch Computer Regulatory Guide, p/n MN002957-xx.
• TC56 Touch Computer User Guide for Android 8.1.0 Oreo, p/n MN-003230-xx.
• RS507 Hands-free Imager Product Reference Guide, p/n 72E-12082-xx.
• DS36X8 Product Reference Guide, p/n MN-002689-xx.
• RS6000 User Guide, MN-002704-xx.
About This Guide
For the latest version of this guide and all guides, go to: www.zebra.com/support
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: www.zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, you may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.
.
13
About This Guide
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
14
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card (optional)
3. Install hand strap (optional).
4. Install the battery.
5. Charge the device.
6. Power on the device.
Installing the SIM Card
NOTE: Only use a nano SIM card.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD pre-
cautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
15
Getting Started
1. Remove access cover.
Figure 1 Remove Access Door
2. Slide the SIM card holder to the unlock position.
Figure 2 Unlock SIM Card Holder
3. Lift the SIM card holder door.
Figure 3 Lift the SIM Card Holder
16
Getting Started
4. Place the nano SIM card into the card holder with contacts facing down.
Figure 4 Place SIM Card in Holder
5. Close the SIM card holder door.
Figure 5 Close SIM Card Holder Door
6. Slide to SIM card holder door to the lock position.
Figure 6 Lock SIM Card Holder Door
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
17
7. Re-install the access door.
Figure 7 Replace Access Door
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.
Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
Getting Started
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre-
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
1. Lift the access door.
Figure 8 Lift Access Door
18
Getting Started
2. Slide the microSD card holder to the unlock position.
Figure 9 Unlock microSD Card Holder
3. Lift the microSD card holder.
Figure 10 Lift the microSD Card Holder
4. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 11 Insert microSD Card in Holder
5. Close the microSD card holder and slide into the lock position.
Figure 12 Re-install Access Door
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
19
6. Re-install the access door.
Figure 13 Replace Access Door
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc.,
may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT
put any labels, asset tags, engravings, stickers, etc. in the battery well. Insert the battery, bottom first, into the battery compartment in the back of the device.
Getting Started
1. Insert the battery, bottom first, into the battery compartment in the back of the device.
Figure 14 Insert Bottom of Battery into Battery Compartment
2. Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light
emitting diode (LED) remains lit. To charge the device use a cable or a cradle with the appropriate power
supply. For information about the accessories available for the device see Accessories for more information.
20
The >15.48 Watt hours (typical) / > 4,150 mAh battery charges from fully depleted to 90% in approximately 2.5
hours and from fully depleted to 100% in approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for approximately
14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F))
the device or accessory may for small periods of time alternately enable and disable battery charging to keep
the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to
abnormal temperatures via its LED and a notification appears on the display.
To charge the main battery:
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Charging Indicators
Getting Started
Table 1 Charging/Notification LED Charging Indicators
State LED Indication
Off Device is not charging. Device is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is not
powered.
Slow Blinking Amber (1 blink
every 4 seconds)
Slow Blinking Red (1 blink every
4 seconds)
Solid Green Charging complete.
Solid Red Charging complete but the battery is at end of useful life.
Fast Blinking Amber (2
blinks/second)
Fast Blinking Red (2
blinks/second)
Device is charging.
Device is charging but the battery is at end of useful life.
Charging error, e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
21
Google Account Setup
NOTE: The device has to be connected to the internet in order to set up a Google™ account.
A Google account is only required on devices with GMS software.
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Pay
information, and enable backup/restore features.
Zebra Visibility Services
The device captures and provides device analytics to a system administrator. The first time the device boots
(or after a Factory reset), the Zebra Services agreement screen displays.
Figure 15 Zebra Services
Getting Started
™ for purchasing items from the Google Play ™ store, to enter your personal
Touch the Device Data switch to disable the device from sending analytics data.
Replacing the Battery
CAUTION: Do not add or remove microSD card during battery replacement.
1. Press the Power button until the menu appears.
2. Touch Battery Swap.
3. Follow the on-screen instructions.
WARNING: Do not remove the battery until after the red LED completely turns off. Loss of data may result.
4. Wait for the red LED to completely turn off.
5. If hand strap is attached, remove hand strap.
22
6. Press the two battery latches in.
Figure 16 Press Battery Latches
7. Lift the battery from the device.
Figure 17 Lift the Battery
Getting Started
CAUTION: Replace the battery within 90 seconds. After 90 seconds the device reboots and data may be lost.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device.
9. Press the battery down until the battery release latches snap into place.
10.Replace the hand strap, if required.
11.Press the Power button to turn on the device.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
23
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
Figure 18 Remove Access Door
8. Remove microSD card from holder.
Getting Started
9. Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10.Replace the access door.
Figure 19 Replace Access Door
11.Insert the battery, bottom first, into the battery compartment in the back of the device.
12.Press the battery down until the battery release latches snap into place.
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
Replacing the microSD Card
To replace the microSD card:
1. Press the Power button until the menu appears.
24
Getting Started
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
Figure 20 Remove Access Door
8. Remove microSD card from holder.
9. Insert the replacement microSD card.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
10.Replace the access door.
Figure 21 Replace Access Door
11.Insert the battery, bottom first, into the battery compartment in the back of the device.
12.Press the battery down until the battery release latches snap into place.
13.Replace the hand strap, if required.
14.Press and hold the Power button to turn on the device.
25
Replacing the SIM Card
To replace the SIM card:
1. Press the Power button until the menu appears.
2. Touch Power off.
3. Touch OK.
4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
5. Press the two battery latches in.
6. Lift the battery from the device.
7. Lift the access door.
Figure 22 Remove Access Door
Getting Started
8. Slide the SIM card door to the unlock position.
Figure 23 Unlock SIM Card Door
26
Getting Started
9. Lift the SIM card holder door.
Figure 24 Lift the SIM Card Door
10.Remove the SIM card.
11.Place the new SIM card into the card holder with contacts facing down.
12.Close the SIM card holder.
Figure 25 Close the SIM Card Door
13.Slide the SIM card holder door to the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.
27
Getting Started
14.Replace the access door.
Figure 26 Replace Access Door
15.Insert the battery, bottom first, into the battery compartment in the back of the device.
16.Press the battery down until the battery release latch snaps into place.
17.Replace the hand strap, if required.
18.Press and hold the Power button to turn on the device.
Resetting the TC56
There are four reset functions:
• Soft reset
• Hard reset
• Enterprise reset. See Performing an Enterprise Reset on page 162.
• Factory reset See Performing a Factory Reset on page 163.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1. Press and hold the Power button until the menu appears.
2. Touch Restart.
The device reboots.
Performing a Hard Reset
CAUTION: Performing a hard reset with a microSD card installed in the device may cause damage or data corruption to the
microSD card. All un-saved data is lost after performing a hard reset.
Perform a hard reset if the device stops responding.
1. Simultaneously press the Power, PTT button and Volume Up buttons for at least four seconds.
28
Getting Started
2. When the screen turns off, release the buttons.
The device reboots.
29
Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the device.
Table 2 Accessories
Accessory Part Number Description
Cradles
1-Slot USB/Charge Only
Cradle Kit
4-Slot Charge Only Cradle
with Battery Charger Kit
5-Slot Charge Only Cradle
Kit
5-Slot Ethernet Cradle Kit CRD-TC51-5SETH-01 Provides device charging and provides
Cradle Mount BRKT-SCRD-SMRK-01 Mounts the 5-Slot Charge Only Cradle, 5-Slot
USB-Ethernet Adapter KT-TC51-ETH1-01 Provides USB and Ethernet communication
Batteries and Chargers
PowerPrecisionPlus
Battery
CRD-TC51-1SCU-01 Provides device charging and communication.
CRD-TC51-5SC4B-01 Charges up to four devices and four spare
CRD-TC51-5SCHG-01 Charges up to five devices. Includes, cradle,
BTRY-TC51-43MA1-01
BTRY-TC51-43MA1-10
Includes cradle, power supply
(PWR-BGA12V50W0WW) and DC line cord.
batteries. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord
power supply (PWR-BGA12V108W0WW)
and DC line cord.
Ethernet communication for up to five
devices. Includes cradle, power supply
(PWR-BGA12V108W0WW) and DC line cord.
Ethernet Cradle, and 4-Slot Battery Charger
to a wall or rack.
with the 1-Slot USB/Charge Only Cradle Kit.
Replacement battery (single pack).
Replacement battery (10–pack).
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