COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev A11/2017Initial release.
-02 Rev A7/2018Added note in Maintenance and Troubleshooting. SmartMU section only applies to
-03 Rev A7/2019Added note in Installing the Battery.
LifeGuard 8 or earlier.
2
ChangeDateDescription
-04 Rev. A8/2019Remove Imager as Camera setcion from DataWedge chapter.
-05 Rev. A1/2020Updated battery details in the Getting Started, Accessories, and Technical
Specifications chapters.
This guide provides information about using the TC56 touch computer and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC56 provides information for specific user needs, and includes:
•TC56 Touch Computer Quick Start Guide - describes how to get the TC56 up and running.
•TC56 Touch Computer User Guide for Android Version 7.1.2 - describes how to use the TC56.
•TC56 Touch Computer Integrator Guide for Android Version 7.1.2 - describes how to set up the TC56 and
accessories.
Configurations
This guide covers the following configurations:
11
About This Guide
ConfigurationRadiosDisplayMemory
TC56CJWLAN: 802.11
a/b/g/n/d/h/i/k/r
WPAN:
Bluetooth v4.1
Low Energy
WWAN:
HSPA+/
LTE/CDMA
TC56DJWLAN: 802.11
a/b/g/n/d/h/i/k/r
WPAN:
Bluetooth v4.1
Low Energy
WWAN:
HSPA+/
LTE
Software Versions
5.0” High
Definition (1280
x 720) LCD
5.0” High
Definition (1280
x 720) LCD
2 GB RAM / 16
GB Flash or 4
GB RAM / 32
GB Flash
2 GB RAM / 16
GB Flash or 4
GB RAM / 32
GB Flash
Data Capture
Options
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
Operating
System
Android Open
Source Project
(AOSP) 7.1.2 or
Google ™
Mobile Services
(GMS) 7.1.2.
Android Open
Source Project
(AOSP) 7.1.2 or
Google ™
Mobile Services
(GMS) 7.1.2.
To determine the current software versions touch > About phone.
•Model number- Displays the model number.
•Android version - Displays the operating system version.
•Kernel version - Displays the kernel version number.
•Build number - Displays the software build number.
To determine the device serial number touch > About phone > Status.
•Serial number - Displays the serial number.
Chapter Descriptions
Topics covered in this guide are as follows:
•Getting Started provides information on getting the TC56 up and running for the first time.
•Accessories describes the available accessories and how to use them with the TC56.
•DataWedge describes how to use and configure the DataWedge application.
•USB Communication describes
•Settings provides the settings for configuring the TC56.
•Application Deployment provides information for developing and managing applications.
•Maintenance and Troubleshooting includes instructions on cleaning and storing the TC56, and provides
troubleshooting solutions for potential problems during TC56 operation.
•Technical Specifications on page 192 provides the technical specifications for the TC56.
12
Notational Conventions
The following conventions are used in this document:
The following conventions are used in this document:
•Bold text is used to highlight the following:
•Dialog box, window, and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen.
•Key names on a keyboard
•Button names on a screen.
•Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential
•Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
About This Guide
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.
NOTE: NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to complete
an action (when it is not part of the current procedure, for instance), or tell the reader where something is located
on the screen. There is no warning level associated with a note.
CAUTION:The word CAUTION with the associated safety icon implies information that, if disregarded, may result
in minor or moderate injury, or serious product damage.
WARNING: The word WARNING with the associated safety icon implies information that, if disregarded, could
result in death or serious injury, or serious product damage.
•TC56 Touch Computer User Guide for Android Version 7.1.2, p/n MN-003151-xx.
For the latest version of this guide and all guides, go to: www.zebra.com/support
13
.
Service Information
If you have a problem with the equipment, contact Customer Support in the region. Contact information is available
at: www.zebra.com/support
When contacting support, please have the following information available:
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number
•IMEI number
About This Guide
.
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the microSD
and SIM cards from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
14
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Setup
Perform this procedure to start using the TC56 for the first time.
1.Install a micro secure digital (SD) card (optional).
2.Installing a SIM card (optional)
3.Install the battery.
4.Charge the TC56.
5.Power on the TC56.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION:Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper
ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
1.Lift the access door.
15
Getting Started
Figure 1 Lift Access Door
2.Slide the microSD card holder to the Open position.
Figure 2 Open microSD Card Holder
3.Lift the microSD card holder.
Figure 3 Lift microSD Card Holder
4.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
16
Getting Started
Figure 4 Lift the SIM Card Holder
5.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 5 Insert microSD Card into Holder
6.Close the microSD card holder door.
Figure 6 Insert microSD Card in Holder
7.Slide the microSD card holder door to the Lock position.
CAUTION:Access door must be replaced and securely seated to ensure proper device sealing.
8.Re-install the access door.
17
Figure 7 Replace Access Door
Installing the SIM Card
NOTE: Only use a nano SIM card.
Getting Started
CAUTION:For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1.Remove access cover.
Figure 8 Remove Access Door
2.Slide the SIM card holder to the unlock position.
18
Figure 9 Unlock SIM Card Holder
3.Lift the SIM card holder door.
Figure 10 Lift the SIM Card Holder
Getting Started
4.Place the nano SIM card into the card holder with contacts facing down.
Figure 11 Place SIM Card in Holder
5.Close the SIM card holder door.
19
Getting Started
Figure 12 Close SIM Card Holder Door
6.Slide to SIM card holder door to the lock position.
Figure 13 Lock SIM Card Holder Door
CAUTION:Access door must be replaced and securely seated to ensure proper device sealing.
7.Re-install the access door.
Figure 14 Replace Access Door
20
Getting Started
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such
as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance,
etc. could be effected. DO NOT put any labels, asse
1.Insert the battery, bottom first, into the battery compartment in the back of the TC56.
Figure 15 Insert Bottom of Battery into Battery Compartment
t tags, engravings, stickers, etc. in the battery well.
2.Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the TC56 for the first time, charge the main battery until the green Charging/Notification light emitting
diode (LED) remains lit. To charge the TC56 use a cable or a cradle with the appropriate power supply. For
information about the accessories available for the TC56 see Accessories for more information.
The >
15.48 Watt hours (typical) / > 4,150 mAh battery charges from fully depleted to 90% in approximately 2.5
hours and from fully depleted to 100% in approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use. To achieve the best fast charging results use only Zebra charging accessories and
batteries. Charge batteries at room temperature with the TC56 in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The TC56 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the
TC56 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The TC56 or accessory indicates when charging is disabled due to abnormal
temperatures via its LED and a notification appears on the display.
1.To charge the main battery, connect the charging accessory to the appropriate power source.
2.Insert the TC56 into a cradle or attach to a cable. The TC56 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
21
Getting Started
Charging Indicators
Table 1 Charging/Notification LED Charging Indicators
StateLEDIndication
OffTC56 is not charging. TC56 is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is
not powered.
Slow Blinking Amber (1 blink every 4
seconds)
Slow Blinking Red (1 blink every 4
seconds)
Solid GreenCharging complete.
Solid RedCharging complete but the battery is at end of useful life.
Fast Blinking Amber (2 blinks/second)Charging error, e.g.:
Fast Blinking Red (2 blinks/second)Charging error but the battery is at end of useful life., e.g.:
Replacing the Battery
TC56 is charging.
TC56 is charging but the battery is at end of useful life.
•Temperature is too low or too high.
•Charging has gone on too long without completion
(typically eight hours).
•Temperature is too low or too high.
•Charging has gone on too long without completion
(typically eight hours).
CAUTION:Do not add or remove microSD card during battery replacement.
1.Press the Power button until the menu appears.
2.Touch Battery Swap.
3.Follow the on-screen instructions.
4.Wait for the LED to turn off.
5.If hand strap is attached, remove hand strap.
6.Press the two battery latches in.
22
Figure 16 Press Battery Latches
7.Lift the battery from the TC56.
Getting Started
Figure 17 Lift the Battery
CAUTION:Replace the battery within 90 seconds. After two minutes the device reboots and data may be lost.
8.Insert the replacement battery, bottom first, into the battery compartment in the back of the TC56.
9.Press the battery down until the battery release latch snaps into place.
10. Replace the hand strap, if required.
11. Press the Power button to turn on the TC56.
23
Replacing the microSD Card
To replace the microSD card:
1.Press the Power button until the menu appears.
2.Touch Power off.
3.Touch OK.
4.If hand strap is attached, slide the hand strap clip up toward the top of the TC56 and then lift.
5.Press the two battery latches in.
6.Lift the battery from the TC56.
7.Lift the access door.
Figure 18 Remove Access Door
Getting Started
8.Remove microSD card from holder.
9.Press the access door down and ensure that it is properly seated.
10. Insert the replacement microSD card.
CAUTION:Access door must be replaced and securely seated to ensure proper device sealing.
11. Replace the access door.
Figure 19 Replace Access Door
12. Insert the battery, bottom first, into the battery compartment in the back of the TC56.
24
13. Press the battery down until the battery release latch snaps into place.
14. Replace the hand strap, if required.
15. Press and hold the Power button to turn on the TC56.
Resetting the TC56
There are four reset functions:
•Soft reset
•Hard reset
•Enterprise reset. See Performing an Enterprise Reset on page 156.
•Factory reset See Performing a Factory Reset on page 158.
Performing a Soft Reset
Perform a soft reset if applications stop responding.
1.Press and hold the Power button until the menu appears.
2.Touch Reset.
3.The device reboots.
Getting Started
Performing a Hard Reset
CAUTION:Performing a hard reset with a SD card installed in the TC56 may cause damage or data corruption to
the SD card.
Perform a hard reset if the TC56 stops responding.
1.Simultaneously press the Power, Scan and Volume Up buttons for at least four seconds.
2.When the screen turns off, release the buttons.
3.The TC56 reboots.
25
Accessories
Introduction
This chapter provides information for using the accessories for the device.
Accessories
This table lists the accessories available for the TC56.
Table 2 TC56 Accessories
AccessoryPart NumberDescription
Cradles
1-Slot USB/Charge Only
Cradle Kit
4-Slot Charge Only Cradle
with Battery Charger Kit
5-Slot Charge Only Cradle
Kit
5-Slot Ethernet Cradle KitCRD-TC56-5SETH-01Provides device charging and provides Ethernet
Cradle MountBRKT-SCRD-SMRK-01Mounts the 5-Slot Charge Only Cradle, 5-Slot
Batteries and Chargers
PowerPrecision batteryBTRY-TC56-43MA1-01
CRD-TC56-1SCU-01Provides device charging and communication.
Includes cradle, power supply, and DC line cord
or PWR-BGA12V50W0WW.
CRD-TC56-5SC4B-01Charges up to four devices and four spare
batteries. Includes, cradle, power supply, or
PWR-BGA12V108W0WW and DC line cord
CRD-TC56-5SCHG-01Charges up to five devices. Includes, cradle,
power supply, or PWR-BGA12V108W0WW and
DC line cord. Can accommodate one 4-Slot
Battery Charger using the Battery Adapter Cup.
communication for up to five devices. Includes
cradle, power supply, and DC line cord. Can
accommodate one 4-Slot Battery Charger using
the Battery Adapter Cup.
Ethernet Cradle, and 4-Slot Battery Charger to a
wall or rack.
Replacement battery (single pack).
BTRY-TC56-43MA1-10
Replacement battery (10–pack).
26
Accessories
Table 2 TC56 Accessories (Continued)
AccessoryPart NumberDescription
4-Slot Battery Charger KitSAC-TC56-4SCHG-01Charges up to four battery packs. Includes
cradle, power supply and DC line cord
Vehicle Solutions
Cigarette Light Adapter
Auto Charge Cable
Charge and Communication Cables
Rugged Charge/USB CableCBL-TC56-USB1-01Provides communication and power to the
Audio Accessories
2.5 mm Audio AdapterCBL-TC56-HDST25-01Plugs into the device and provides audio to a
2.5 mm HeadsetHDST-25MM-PTVP-01Use for PTT and VoIP calls
3.5 mm Audio AdapterCBL-TC56-HDST35-01Plugs into the device and provides audio to a
3.5 mm HeadsetHDST-35MM-PTVP-01Use for PTT and VoIP calls.
Miscellaneous
Rugged BootSG-TC56-EXO1-01Provides additional protection for the device.
Trigger HandleTRG-TC56-SNP1-01Adds gun-style handle with a scanner trigger for
CHG-AUTO-USB1-01Provides power to the device from a cigarette
lighter socket.
device. Use with power supply, p/n
PWRS-14000-249R, sold separately.
wired headset with 2.5 mm plug.
wired headset with collared 3.5 mm plug.
Requires power supply PWR-WUA5V12W0xx.
comfortable and productive scanning. Requires
Rugged Boot.
Soft HolsterSG-TC56-HLSTR1-01Use to hold the device on hip. Accepts device
Hand StrapSG-TC56-EHDSTP1-03Replacement hand strap with hand strap
Stylus and Coiled TetherSG-TC7X-STYLUS-03Stylus with coiled tether (3-pack).
Power Supplies
Power SupplyPWR-BGA12V50W0WWProvides power to the 1-Slot USB Charge cradle
TRG-TC56-TRG1-01Adds gun-style handle with a scanner trigger for
comfortable and productive scanning.
with Rugged Boot and Trigger Handle
mounting clip (3–pack).
and 4-Slot Spare Battery Charger. Requires AC
line cord.
27
Accessories
Table 2 TC56 Accessories (Continued)
AccessoryPart NumberDescription
Power SupplyPWR-BGA12V108W0WWProvides power to the 4-Slot Charge Only
Cradle with battery Charger, 5-Slot Charge Only
cradle and the 5-Slot Ethernet Cradle. Requires
DC Line Cord, p/n 50–16002–029R and country
specific three wire grounded AC line cord sold
separately.
Power SupplyPWR-WUA5V12W0USProvides 5 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in United States.
Power SupplyPWR-WUA5V12W0GBProvides 5 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in the European Union.
Power SupplyPWR-WUA5V12W0EUProvides 5 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in United Kingdom.
Power SupplyPWR-WUA5V12W0AUProvides 5 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in Australia.
Power SupplyPWR-WUA5V12W0CNProvides 5 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in China.
Power SupplyPWR-WUA5V12W0INProvides 5 VDC, 2.5 A power to the Rugged
Charge/USB cable. Includes plug adapter for
use in India.
DC Line CordCBL-DC-382A1-01Provides power from the power supply
(PWR-BGA12V108W0WW) to the 4-Slot
Charge Only Cradle with Battery Charger, 5-Slot
Charge Only Cradle and 5-Slot Ethernet Cradle.
DC Line CordCBL-DC-388A1-01Provides power from the power supply
(PWR-BGA12V50W0WW) to the 1-Slot
USB/Charge Only Cradle and 4-Slot Battery
Charger.
28
1-Slot USB Charge Cradle
CAUTION:Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page
172.
The 1-Slot USB Charge Cradle:
•Provides 5 VDC power for operating the device.
•Charges the device’s battery.
•Provides USB communication with host computer.
Figure 20 1–Slot USB Charge Cradle Setup
Accessories
AC Line Cord
Power Supply
DC Line Cord
Charging the Device
To charge a device:
NOTE: If the device has a Rugged Boot, remove the cup insert before inserting the device. See Inserting a
TC56 with Rugged Boot into Cradle on page 30.
1.Insert the device into the slot to begin charging.
USB Cable
29
Figure 21 Battery Charging
Accessories
Power LED
2.Ensure the device is seated properly.
Inserting a TC56 with Rugged Boot into Cradle
Each cradle cup has an insert that must be removed prior to inserting the TC56 with Rugged Boot. Remove the
insert and then insert the TC56 into the cup.
Figure 22 Remove Insert from Cup
30
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