No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without
permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying, recording, or
information storage and retrieval systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a
licensed basis. Zebra grants to the user a non-transferable and non -exclusive license to use each software or firmware
program delivered hereunder (licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right to copy a licensed
program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or
incorporate any form or portion of a licensed program with other program material, create a derivative work from a
licensed program, or use a licensed program in a network without written permission from Zebra. The user agrees to
maintain Zebra’s copyright notice on the licensed programs delivered hereunder, and to include the same on any
authorized copies it makes, in whole or in part. The user agrees not to decompile, di sassemble, decode, or reverse
engineer any licensed program delivered to the user or any portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any product,
circuit, or application described herein.
iiTC56 User Guide for Android Version 6.0.1
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra Technologies
Corporation, intellectual property rights. An implied license only exists for equipment, circuits, and subsystems
contained in Zebra products.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev. A01/2017Initial release.
-02 Rev. A8/2018Update cleaning instructions.
iii
ivTC56 User Guide for Android Version 6.0.1
TABLE OF CONTENTS
Revision History................................................................................................................................. iii
About This Guide
Introduction...................................................................................................................................... xiii
Documentation Set .......................................................................................................................... xiii
Configurations.................................................................................................................................. xiii
Software Versions............................................................................................................................ xiv
Chapter Descriptions ....................................................................................................................... xiv
Notational Conventions.................................................................................................................... xv
Icon Conventions............................................................................................................................. xv
Related Documents ......................................................................................................................... xv
Service Information.......................................................................................................................... xvi
This guide provides information about us ing the TC56 mobile com p ut er and acce ss or ies.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC56 provides information for specific user needs, and includes:
•
TC56 Touch Computer Quick Start Guide - describes how to get the TC56 up and running.
•
TC56 Touch Computer User Guide for Android Version 6.0.1 - describes how to use the TC56.
•
TC56 Touch Computer Integrator Guide for Android Version 6.0.1 - describes how to set up the TC56 and
accessories.
Configurations
This guide covers the following configurations:
xivTC56 User Guide for Android Version 6.0.1
ConfigurationRadiosDisplayMemory
TC56CJWLAN: 802.11
a/b/g/n/d/h/i/k/r
WP AN: Bluetooth
v4.1 Low Energy
WWAN: HSPA+/
LTE/CDMA
TC56DJWLAN: 802.11
a/b/g/n/d/h/i/k/r
WP AN: Bluetooth
v4.1 Low Energy
WWAN: HSPA+/
LTE
Software Versions
To determine the current software versions, swipe down with two fingers from the status bar to open the quick
access panel and then touch .
Touch About phone.
•
Model number- Displays the model number.
5.0” High
Definition (1280 x
720) LCD
5.0” High
Definition (1280 x
720) LCD
2 GB RAM / 16
GB Flash or 4 GB
RAM / 32 GB
Flash
2 GB RAM / 16
GB Flash or 4 GB
RAM / 32 GB
Flash
Data Capture
Options
2D imager
(SE-4710) and
integrated NFC
2D imager
(SE-4710) and
integrated NFC
Operating
System
Android Open
Source Project
(AOSP) 6.0.1 or
Google™ Mobile
Services (GMS)
6.0.1.
Android Open
Source Project
(AOSP) 6.0.1 or
Google™ Mobile
Services (GMS)
6.0.1.
•
Android version - Displays the operating system version.
•
Kernel version - Displays the kernel version number.
•
Build number - Displays the software build number.
•
Serial number - Displays the serial number.
To determine the device serial number, touch About phone > Status.
•
Serial number - Displays the serial number.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides information on get tin g th e TC56 up and run nin g fo r the first time .
•
Chapter 2, Using the TC56 provides information for operating the TC56.
•
Chapter 3, Calls provides instructions for making phone calls.
•
Chapter 4, Applications provides information on using applications installed on the TC56.
•
Chapter 5, Data Capture provides information for capturing bar code data using the imager.
•
Chapter 6, Wireless provides information on the various wireless options.
•
Chapter 7, Accessories provides information for using the accessories for the TC56.
•
Chapter 8, Maintenance and Troubleshooting includes instructions on cleaning and provides troubleshooting
solutions for potential problems during TC56 operation.
•
Appendix A, Technical Specifications provides the technical specifications for the TC56.
Notational Conventions
The following conventions are used in this document:
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Icons on a screen.
•
Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Button names on a screen.
About This Guidexv
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily seq ue nt ial
•
Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are us ed
throughout the documentation set. These icons and their associated meanings are described below.
WARNING! The word WARNING with the associated safety icon implies information that, if
disregarded, could result in death or serious injury, or serious product damage.
CAUTION The word CAUTION with the associated safety icon implies information that, if
disregarded, may result in minor or moderate injury, or serious product damage.
NOTE NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to
complete an action (when it is not part of the current procedure, for instance), or tell the reader where
something is located on the screen. There is no warning level associated with a note.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support.
Service Information
If you have a problem with the equipment, contact Customer Support in the region. Co ntact information is available
at: http://www.zebr a.com/support.
When contacting support, please have the following information available:
•
Serial number of the unit (found on manufacturing label)
•
Model number or product name (found on manufacturing label)
•
Software type and version number
•
IMEI number.
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SIM card
and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
CHAPTER 1 GETTING STARTED
This chapter provides information for getting the device up and running for the first time.
Unpacking
1.Carefully remove all protective material from the TC56 and save the shipping contai ner for later storage and
shipping.
2.Verify that the following were received:
• TC56 touch computer
• 4,300 mAh PowerPercision+ Lithium-ion battery
• Regulatory Guide.
3.Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer
Support center immediately.
4.Prior to using the TC56 for the first time, remove the protective shipping film that covers the scan window,
display and camera window.
1 - 2TC56 User Guide for Android Version 6.0.1
6
1
2
3
4
5
7
8
9
11
12
10
Features
Figure 1-1 TC56 Front View
Table 1-1 Front View Features
NumberItemFunction
1PTT ButtonInitiates push-to-talk communications (programmable).
2Scan ButtonInitiates data capture (programmable).
3MicrophoneUse for communications in Handset mode.
4Interface ConnectorProvides USB host and client communications, audio and device
charging via cables and accessories.
CAUTION: Do not remove the interface connector to ensure proper
device sealing.
5SpeakerProvides audio output for video and music playback. Provides audio in
speakerphone mode.
6Touch ScreenDisplays all information needed to operate the TC56.
7Charging/Notification LEDIndicates battery charging status while charging and application
9Proximity SensorDetermines proximity for turning off display when in handset mode.
10MicrophoneUse for communications in Speakerphone mode.
11Data Capture LEDIndicates data capture status.
12ReceiverUse for audio playback in Handset mode.
Figure 1-2 TC56 Rear View
Table 1-2 Back View Features
NumberItemFunction
13BatteryProvides power to the device.
14Battery Release LatchesPress to remove the battery.
15Programmable ButtonProgrammable.
16Headset JackFor audio output to headset.
17Exit WindowProvides data capture using the imager.
18Power ButtonTurns the display on and off. Press and hold to reset the device, power
off or swap battery.
19CameraTakes photos and videos.
20Camera FlashProvides illumination for the camera.
21Volume Up/Down ButtonIncrease and decrease audio volume (programmable).
22Scan ButtonInitiates data capture (programmable).
23NFC AntennaProvides communication with other NFC-enabled devices.
1 - 4TC56 User Guide for Android Version 6.0.1
Setup
Perform this procedure to start using the TC56 for the first time.
1.Install a micro secure digital (SD) card (optional).
2.Installing a nano SIM card (optional)
3.Install hand strap (optional).
4.Install the battery.
5.Charge the TC56.
6.Power on the TC56.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is locate d under the batte ry pack. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper
ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
1.Lift the access door.
Figure 1-3 Lift Access Door
2.Slide the microSD card holder to the Open position.
Figure 1-4 Open microSD Card Holder
3.Lift the microSD card holder.
Getting Started1 - 5
Figure 1-5 Lift microSD Card Holder
4.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 1-6 Lift the SIM Card Holder
5.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
1 - 6TC56 User Guide for Android Version 6.0.1
Figure 1-7 Insert microSD Card into Holder
6.Close the microSD card holder door.
Figure 1-8 Insert microSD Card in Holder
7.Slide the microSD card holder door to the Lock position.
CAUTION Access door must be replaced and securely seated to ensure proper device seali ng.
8.Re-install the access door.
Figure 1-9 Replace Access Door
Installing the SIM Card
NOTE Only use a nano SIM card.
CAUTION For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1.Remove access cover.
Getting Started1 - 7
Figure 1-10 Remove Access Door
2.Slide the SIM card holder to the unlock position.
Figure 1-11 Unlock SIM Card Holder
3.Lift the SIM card holder door.
1 - 8TC56 User Guide for Android Version 6.0.1
Figure 1-12 Lift the SIM Card Holder
4.Place the nano SIM card into the card holder with contacts facing down.
Figure 1-13 Place SIM Card in Holder
5.Close the SIM card holder door.
Figure 1-14 Close SIM Card Holder Door
6.Slide to SIM card holder door to the lock position.
Figure 1-15 Lock SIM Card Holder Door
CAUTION Access door must be replaced and securely seated to ensure proper device seali ng.
7.Re-install the access door.
Getting Started1 - 9
Figure 1-16 Replace Access Door
Installing the Battery
1.Insert the battery, bottom first, into the battery compartment in the back of the TC56.
1 - 10 TC56 User Guide for Android Version 6.0.1
Figure 1-17 Insert Bottom of Battery into Battery Compartment
2.Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the TC56 for the first time, charge the main battery until the green Charging/Notification light emitting
diode (LED) remains lit. To charge the TC56 use a cable or a cradle with the appropriate power supply. For
information about the accessories available for the TC56 se e Chapter 7, Accessories for more information.
The 4,300 mAh battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to
100% in approximately three hours.
NOTE In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge
batteries at room temperature with the TC56 in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The TC56 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the
TC56 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The TC56 or accessory indicates when charging is disabled due to abnormal
temperatures via its LED and a notification appears on the display.
1.To charge the main battery, connect the charging accessory to the appropriate power source.
2.Insert the TC56 into a cradle or attach to a cable. The TC56 turns on and begins charging. The
Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.
Getting Started 1 - 11
Charging Indicators
Table 1-3 Charging/Notification LED Charging Indicators
StateLEDIndication
OffTC56 is not charging. TC56 is not inserted correctly in the
cradle or connected to a power source. Charger /c ra dle is
not powered.
Slow Blinking Amber (1 blink every 4
TC56 is charging.
seconds)
Slow Blinking Red (1 blink every 4
TC56 is charging but the battery is at end of useful life.
seconds)
Solid GreenCharging complete.
Solid RedCharging complete but the battery is at end of useful life.
Fast Blinking Amber (2 blinks/second)Charging error, e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Fast Blinking Red (2 blinks/second)Charging error but the battery is at end of useful life., e.g.:
• Temperature is too low or too high.
• Charging has gone on too long without completion
(typically eight hours).
Google Account Setup
NOTE The TC56 has to be connected to the internet in-order to set up a Google account.
Google account only required on devices with GMS software.
The first time the TC56 starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Wallet for purchasin g items from the Play Store, entering your personal information, and
enabling backup/restore featur es .
Replacing the Battery
CAUTION Do not add or remove microSD card during battery replacement.
1.Press the Power button until the menu appears.
2.Touch Battery Swap.
3.Follow the on-screen instructions.
4.Wait for the LED to turn off.
1 - 12 TC56 User Guide for Android Version 6.0.1
5.If hand strap is attached, remove hand strap.
6.Press the two battery latches in.
Figure 1-18 Press Battery Latches
7.Lift the battery from the TC56.
Figure 1-19 Lift the Battery
CAUTION Replace the battery within 90 seconds. After 90 seconds the device reboots and data may be lost.
8.Insert the replacement battery, bottom first, into the battery compartment in the back of the TC56.
9.Press the battery down until the battery release latch snaps into place.
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