COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/
copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.
Terms of Use
•Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
•Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
•Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
•Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever
(including, without limitation, consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to
use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Revision History
Changes to the original guide are listed below:
ChangeDateDescription
-01 Rev A11/2017Initial release.
-02 Rev. A8/2018Update cleaning procedures.
-03 Rev. A7/2019Added note to Installing the Battery.
For the latest version of this guide and all guides, go to: www.zebra.com/support
Service Information
If you have a problem with the equipment, contact Customer Support in the region. Contact information is available
at: www.zebra.com/support
When contacting support, please have the following information available:
.
.
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
12
About This Guide
•Software type and version number
•IMEI number.
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and
will be given specific directions. We are not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SIM card
and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Provide Documentation Feedback
If you have comments, questions, or suggestions about this guide, send an email to EVM-Techdocs@zebra.com.
13
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Unpacking
1.Carefully remove all protective material from the TC56 and save the shipping container for later storage and
shipping.
2.Verify that the following were received:
•TC56 touch computer
•4,300 mAh PowerPercision+ Lithium-ion battery
•Regulatory Guide.
3.Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer
Support center immediately.
4.Prior to using the TC56 for the first time, remove the protective shipping film that covers the scan window,
2Scan ButtonInitiates data capture (programmable).
3MicrophoneUse for communications in Handset mode.
4Interface ConnectorProvides USB host and client communications, audio and device
charging via cables and accessories.
CAUTION: Do not remove the interface connector to ensure proper
device sealing.
5SpeakerProvides audio output for video and music playback. Provides audio in
speakerphone mode.
6Touch ScreenDisplays all information needed to operate the TC56.
7Charging/Notification LEDIndicates battery charging status while charging and application
generated notifications.
8Light SensorDetermines ambient light for controlling display backlight intensity.
9Proximity SensorDetermines proximity for turning off display when in handset mode.
15
Getting Started
15
22
21
20
17
13
18
16
14
14
19
23
Table 1 Front View Features (Continued)
NumberItemFunction
10MicrophoneUse for communications in Speakerphone mode.
11Data Capture LEDIndicates data capture status.
12ReceiverUse for audio playback in Handset mode.
Figure 2 TC56 Rear View
Table 2 Back View Features
NumberItemFunction
13BatteryProvides power to the device.
14Battery Release LatchesPress to remove the battery.
15Programmable ButtonProgrammable.
16Headset JackFor audio output to headset.
17Exit WindowProvides data capture using the imager.
18Power ButtonTurns the display on and off. Press and hold to reset the device, power
off or swap battery.
19CameraTakes photos and videos.
20Camera FlashProvides illumination for the camera.
21Volume Up/Down ButtonIncrease and decrease audio volume (programmable).
22Scan ButtonInitiates data capture (programmable).
23NFC AntennaProvides communication with other NFC-enabled devices.
16
Setup
Perform this procedure to start using the TC56 for the first time.
1.Install a micro secure digital (SD) card (optional).
2.Installing a nano SIM card (optional)
3.Install hand strap (optional).
4.Install the battery.
5.Charge the TC56.
6.Power on the TC56.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to
the documentation provided with the card for more information, and follow the manufacturer’s recommendations for
use.
CAUTION:Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper
ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator
is properly grounded.
Getting Started
1.Lift the access door.
Figure 3 Lift Access Door
2.Slide the microSD card holder to the Open position.
17
Figure 4 Open microSD Card Holder
3.Lift the microSD card holder.
Figure 5 Lift microSD Card Holder
Getting Started
4.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
Figure 6 Lift the SIM Card Holder
5.Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each
side of the door.
18
Figure 7 Insert microSD Card into Holder
6.Close the microSD card holder door.
Figure 8 Insert microSD Card in Holder
Getting Started
7.Slide the microSD card holder door to the Lock position.
CAUTION:Access door must be replaced and securely seated to ensure proper device sealing.
8.Re-install the access door.
Figure 9 Replace Access Door
19
Installing the SIM Card
NOTE: Only use a nano SIM card.
CAUTION:For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1.Remove access cover.
Figure 10 Remove Access Door
Getting Started
2.Slide the SIM card holder to the unlock position.
Figure 11 Unlock SIM Card Holder
3.Lift the SIM card holder door.
20
Getting Started
Figure 12 Lift the SIM Card Holder
4.Place the nano SIM card into the card holder with contacts facing down.
Figure 13 Place SIM Card in Holder
5.Close the SIM card holder door.
Figure 14 Close SIM Card Holder Door
6.Slide to SIM card holder door to the lock position.
21
Figure 15 Lock SIM Card Holder Door
CAUTION:Access door must be replaced and securely seated to ensure proper device sealing.
7.Re-install the access door.
Figure 16 Replace Access Door
Getting Started
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings,
stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such
as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance,
etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
1.Insert the battery, bottom first, into the battery compartment in the back of the TC56.
22
Getting Started
Figure 17 Insert Bottom of Battery into Battery Compartment
2.Press the battery down into the battery compartment until the battery release latches snap into place.
Charging the Battery
Before using the TC56 for the first time, charge the main battery until the green Charging/Notification light emitting
diode (LED) remains lit. To charge the TC56 use a cable or a cradle with the appropriate power supply. For
information about the accessories available for the TC56 see Accessories for more information.
The 4,300 mAh battery charges from fully depleted to 90% in approximately 2.5 hours and from fully depleted to
100% in approximately three hours.
NOTE: In many cases the 90% charge provides plenty of charge for daily use. A full 100% charge lasts for
approximately 14 hours of use.
To achieve the best fast charging results use only Zebra charging accessories and batteries. Charge
batteries at room temperature with the TC56 in sleep mode.
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The TC56 or accessory always performs
battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the
TC56 or accessory may for small periods of time alternately enable and disable battery charging to keep the
battery at acceptable temperatures. The TC56 or accessory indicates when charging is disabled due to abnormal
temperatures via its LED and a notification appears on the display.
1.To charge the main battery, connect the charging accessory to the appropriate power source.
2.Insert the TC56 into a cradle or attach to a cable. The TC56 turns on and begins charging. The
Ch
arging/Notification LED blinks amber while charging, then turns solid green when fully charged.
23
Getting Started
Charging Indicators
Table 3 Charging/Notification LED Charging Indicators
StateLEDIndication
OffTC56 is not charging. TC56 is not inserted correctly in the
cradle or connected to a power source. Charger/cradle is
not powered.
Slow Blinking Amber (1 blink every 4
seconds)
Slow Blinking Red (1 blink every 4
seconds)
Solid GreenCharging complete.
Solid RedCharging complete but the battery is at end of useful life.
Fast Blinking Amber (2 blinks/second)Charging error, e.g.:
TC56 is charging.
TC56 is charging but the battery is at end of useful life.
•Temperature is too low or too high.
•Charging has gone on too long without completion
(typically eight hours).
Fast Blinking Red (2 blinks/second)Charging error but the battery is at end of useful life., e.g.:
•Temperature is too low or too high.
•Charging has gone on too long without completion
(typically eight hours).
Google Account Setup
NOTE: The TC56 has to be connected to the internet in-order to set up a Google account.
Google account only required on devices with GMS software.
The first time the TC56 starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google
account, configure Google Wallet for purchasing items from the Play Store, entering your personal information, and
enabling backup/restore features.
Replacing the Battery
CAUTION:Do not add or remove microSD card during battery replacement.
1.Press the Power button until the menu appears.
2.Touch Battery Swap.
3.Follow the on-screen instructions.
4.Wait for the LED to turn off.
5.If hand strap is attached, remove hand strap.
24
6.Press the two battery latches in.
Figure 18 Press Battery Latches
Getting Started
7.Lift the battery from the TC56.
Figure 19 Lift the Battery
CAUTION:Replace the battery within 90 seconds. After 90 seconds the device reboots and data may be lost.
8.Insert the replacement battery, bottom first, into the battery compartment in the back of the TC56.
9.Press the battery down until the battery release latch snaps into place.
10. Replace the hand strap, if required.
25
11. Press the Power button to turn on the TC56.
Replacing the microSD Card
To replace the microSD card:
1.Press the Power button until the menu appears.
2.Touch Power off.
3.Touch OK.
4.If hand strap is attached, slide the hand strap clip up toward the top of the TC56 and then lift.
5.Press the two battery latches in.
6.Lift the battery from the TC56.
7.Lift the access door.
Figure 20 Remove Access Door
Getting Started
8.Slide the microSD card holder to the Open position.
9.Lift the microSD card holder.
10. Remove microSD card from holder.
11. Insert the replacement microSD card into the card holder door ensuring that the card slides into the holding
tabs on each side of the door.
12. Close the microSD card holder door.
Figure 21 Insert microSD Card in Holder
26
Getting Started
13. Slide the microSD card holder door to the Lock position.
14. Press the access door down and ensure that it is properly seated.
CAUTION:Access door must be replaced and securely seated to ensure proper device sealing.
15. Replace the access door.
Figure 22 Replace Access Door
16. Insert the battery, bottom first, into the battery compartment in the back of the TC56.
17. Press the battery down until the battery release latch snaps into place.
18. Replace the hand strap, if required.
19. Press and hold the Power button to turn on the TC56.
Replacing the SIM Card
To replace the SIM card:
1.Press the Power button until the menu appears.
2.Touch Power off.
3.Touch OK.
4.If hand strap is attached, slide the hand strap clip up toward the top of the TC56 and then lift.
5.Press the two battery latches in.
6.Lift the battery from the TC56.
7.Lift the access door.
27
Getting Started
Figure 23 Remove Access Door
8.Slide the SIM card door to the unlock position.
Figure 24 Unlock SIM Card Door
9.Lift the SIM card holder door.
Figure 25 Lift the SIM Card Door
10. Remove the SIM card.
11. Place the new SIM card into the card holder with contacts facing down.
12. Close the SIM card holder.
28
Getting Started
Figure 26 Close the SIM Card Door
13. Slide the SIM card holder door to the lock position.
CAUTION:Access door must be replaced and securely seated to ensure proper device sealing.
14. Replace the access door.
Figure 27 Replace Access Door
15. Insert the battery, bottom first, into the battery compartment in the back of the TC56.
16. Press the battery down until the battery release latch snaps into place.
17. Replace the hand strap, if required.
18. Press and hold the Power button to turn on the TC56.
Accessing Device Settings
Throughout this guide, the user can access device:
1.Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2.On the Home screen, swipe up from the bottom of the screen and touch .
29
Battery Management
NOTE: Prior to checking the battery charge level, remove the TC56 from any AC power source (cradle or
cable).
To check the charge status of the main battery, open Settings and touch About phone > Battery Information.
Battery status indicates that the battery is discharging and Battery level lists the battery charge (as a percentage
of fully charged). The battery percentage can also be viewed next to the battery icon in the quick access panel.
Swipe down with two fingers from the status bar to open the quick access panel.
Monitor Battery Usage
The Battery screen lists which applications consume the most battery power. Also use it to turn off applications
that were downloaded if they are consuming too much power.
1.Swipe down with two fingers from the status bar to open the quick access panel and then touch .
2.Touch Battery.
Getting Started
Figure 28 Battery Screen
The Battery screen lists the applications using the battery. The discharge graph at the top of the screen shows the
rate of the battery discharge since last charged (short periods of time when connected to a charger are shown as
thin green lines at the bottom of the chart), and how long it has been running on battery power.
30
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