SmartPack
Container and
SmartPack
Trailer
Dashboard User Guide
MN-003476-04 Rev. A.
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Terms of Use
Proprietary Statement
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(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
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Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
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Publication Date
February 11, 2022
2
Revision History
Changes to the original guide are listed below:
Change Date Description
MN-003476-04 Rev A February 2022 Updated for Release 1.5
MN-003476-03 Rev A July 2021 Updated for Release 1.4
MN-003476-02 Rev A December 2020 Updated for Release 1.2
MN-003476-01 Rev A July 2019 Initial release
3
Contents
About SmartPack................................................................................................................................ 6
Introduction ...................................................................................................................... 6
Notational Conventions.................................................................................................... 6
Related Documents and Software ................................................................................... 6
Service Information .......................................................................................................... 7
Getting Started.................................................................................................................................... 8
Introduction ...................................................................................................................... 8
SmartPack Solution Overview......................................................................................... 9
Load Monitoring Unit Technology............................................................................. 9
SmartPack Dashboard Advantages ......................................................................... 9
Signing in to the SmartPack Dashboard ....................................................................... 10
SmartPack Dashboard Main Window ........................................................................... 11
Navigation Menu ............................................................................................................ 11
Viewing the SmartPack Software Version .............................................................. 12
Dashboard Session Information.................................................................................... 14
Selecting a Zone Group.......................................................................................... 14
Settings.............................................................................................................................................. 15
Introduction .................................................................................................................... 15
Basic Settings ................................................................................................................ 15
Data Management......................................................................................................... 16
Notes.............................................................................................................................. 16
Creating a New Note .............................................................................................. 17
Editing a Note ......................................................................................................... 17
Deleting a Note....................................................................................................... 18
Filtering Notes ........................................................................................................ 18
Advanced Settings (Administrator Only) ....................................................................... 19
Daily Report Settings.............................................................................................. 19
Shift Settings .......................................................................................................... 20
4
Contents
Current Loads ................................................................................................................................... 21
Introduction .................................................................................................................... 21
Load Point Tiles ............................................................................................................. 21
Image and Chart Views .......................................................................................... 22
Load Point Tile Features ........................................................................................ 22
Chart View - Loading and Unloading (SPT Only) ................................................... 24
Filters Panel ................................................................................................................... 24
Load Point Tile Detail Window ....................................................................................... 26
Image Navigation and Playback Controls............................................................... 27
Metrics Tab............................................................................................................. 28
Information Tab ...................................................................................................... 30
Events Timeline ...................................................................................................... 31
Exporting Data for Current Loads .................................................................................. 33
Stitched Loads ............................................................................................................... 34
Past Loads......................................................................................................................................... 35
Introduction .................................................................................................................... 35
Loading and Unloading Tabs.................................................................................. 35
Summary View............................................................................................................... 35
Detail View .................................................................................................................... 37
Loading Tab Detail ................................................................................................. 37
Unloading Tab Detail .............................................................................................. 38
Filtering Past Loads ....................................................................................................... 39
Searching Past Loads.................................................................................................... 39
Exporting Data for Past Loads ...................................................................................... 40
Past Loads Sample Reports................................................................................... 41
Error States ....................................................................................................................................... 42
Introduction .................................................................................................................... 42
Bad Wall Error................................................................................................................ 42
Idle State Threshold Exceeded Error............................................................................ 43
Error State...................................................................................................................... 43
5
About SmartPack
Introduction
This guide provides information on using the SmartPackTM Dashboard for SPX software version 1.5.
NOTE: Screens pictured in this guide are samples and can differ from actual screens.
Notational Conventions
The following conventions are used in this document:
• Bold text identifies
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
• Button names on a screen
• Bullets (•) indicate
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
• Sequential lists (such as those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the SmartPack solution.
• TM1000 Load Monitoring Unit Installation and Configuration Guide (MN-003721-01)
(SmartPack Container Only)
• TM2000 Load Monitoring Unit Installation and Configuration Guide (MN-003280-05)
(SmartPack Container and SmartPack Trailer)
For the latest version of these guides and all guides, go to: zebra.com/support
.
6
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region.
Contact information is available at: zebra.com/support
When contacting support, please have the following information available:
• Serial number of the unit
• Model number or product name
• Software type and version number.
Zebra responds to calls by email, telephone, or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for
servicing and will be given specific directions. Zebra is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void
the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business
partner for support.
.
7
Getting Started
Introduction
The SmartPack (SPX) Solution allows Transportation and Logistics (T&L) operators to gain greater insight
into the efficiency of package handling operations. This solution is based on a special-purpose Zebra edge
device called the Load Monitoring Unit (LMU) and SPX system software.
SmartPack Trailer targets the ground transportation industry and processes cargo directly into an
on-the-road trailer. SPT captures operational data such as load density, trailer fullness, load images, and
number of packages scanned and loaded per hour.
SPX actively detects trailer fullness, computes rates-of-work and other metrics in near real time, and
generates alerts for operations staff.
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SmartPack Solution Overview
The SmartPack Dashboard is part of the larger SmartPack transportation and logistics solution.
Load Monitoring
Unit Technology:
3D Sensor
3D Analytics
RGB Camera
Ethernet/WiFi
Getting Started
Load Data
and Images
3D Analytics
Optional: Trailer or Container
Information and Package Data
SmartPack Analytics
Sever Software
SmartPack Dashboard
Provides Loading Status
and Notifications
Thermo Electric
Component for
Cooling/Heating
Load Monitoring
Units (LMU)
Customized Integration
by Zebra Services
Load Monitoring Unit Technology
The Load Monitoring Unit (LMU) gathers metrics and images that increase visibility into operational results,
streamline workforce needs, and optimize asset utilization.
The LMU is installed on dock doors or loading stations at loading facilities to monitor trailer and container
load progress to provide critical load metrics. The LMU captures container load information using an
on-board RGB camera, and a 3D sensor processes this data and sends the results to a server over a
wired or wireless connection. The SmartPack Dashboard displays the data on a web-based interface.
SmartPack Dashboard Advantages
The SPC Container Dashboard and the SPT Trailer Dashboard provide the following advantages:
• Simultaneous monitoring of multiple load points
• Insights and data for use in process and safety initiatives
• Near real-time visibility and business insight into inbound and outbound operations
• Live image capture for display on a centralized dashboard
• Real-time load data analytics for improved efficiency in load operations
9
Getting Started
Signing in to the SmartPack Dashboard
To sign in to the Dashboard:
1. Enter the URL provided by your account manager, for example:
https://spx-domain-name/spx-ui
You are redirected to the following sign-up window.
2. Enter your corporate FedEx email address. You are re-directed to authenticate via the FedEx
authentication system.
3. Select Next.
4. On The Sign In dialog box, enter your user name and password.
10
Getting Started
SmartPack Dashboard Main Window
The main window of the Dashboard User Interface displays Current Loads in the default image view,
which provides information on current container or trailer load information in image and chart format. The
information can be searched, filtered, or expanded to view additional details.
Navigation Menu
Use the navigation menu to view and configure information in Current Loads, Past Loads, and Settings.
The administrator can also view and configure information in Advanced Settings.
Select the Navigation icon in the top left corner of the dashboard to view the Navigation menu.
11
Getting Started
Table 1 Navigation Menu
Item Description
Current Loads
Past Loads
Settings
Advanced Settings
Displays Current Loads window (loading, unloading, and bi-directional).
Displays Past Loads window (loading and unloading).
Displays:
Basic Settings (language and units of measurement selections)
Data Management options (stored data life span)
Notes (add and manage notes).
Displays:
Daily Report (specify e-mail recipients for daily reports containing information on the
previous day’s loads).
Shifts (Shift Mode and start time; SmartPack Trailer only).
Viewing the SmartPack Software Version
1. Select the Navigation icon . The bottom of the menu displays software version information.
12
Getting Started
Select Settings. Below the menu on the left appears a scrollable window that lists versions for all
2.
services.
13
Getting Started
Dashboard Session Information
Site name, date, time, and zone group appear in the top right corner of the SmartPack Dashboard. Select
a different zone group to view and work with information for that zone.
Selecting a Zone Group
Dock doors and load points are assigned to a zone group. Change the zone group to view the doors or
load points assigned to that zone group in the dashboard.
When starting a SmartPack Dashboard session, carefully identify the zone to view in the dashboard to
ensure the desired zone displays.
To select a zone group:
1. In the top right corner of the dashboard, select the small triangle next to the zone name.
2. On the Select Zone Group menu, select a zone. The SmartPack Dashboard changes to reflect the
information for that zone.
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