TM2000
Load Monitoring Unit
Installation Guide
MN-003280-08EN Rev. A
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Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and
maintaining the equipment described herein. Such proprietary information may not be used, reproduced,
or disclosed to any other parties for any other purpose without the express, written permission of Zebra
Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
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limitation or exclusion may not apply to you.
Publication Date
December 13, 2021
2
Contents
About .................................................................................................................................................. 5
Introduction ..................................................................................................................... 5
Configurations ................................................................................................................. 5
Chapter Descriptions ....................................................................................................... 5
Notational Conventions ................................................................................................... 6
Icon Conventions ............................................................................................................ 6
Related Documents and Software .................................................................................. 7
Service Information ......................................................................................................... 7
Feedback ........................................................................................................................ 7
Getting Started ................................................................................................................................... 8
Introduction ..................................................................................................................... 8
Box Contents and Unpacking .......................................................................................... 8
LED Indicators ............................................................................................................... 10
Installing BRKT-10002-02R U-Mount Bracket ............................................................................... 11
Introduction ................................................................................................................... 11
Installation Requirements .............................................................................................. 11
Tools ...................................................................................................................... 11
Hardware ............................................................................................................... 11
Software Setup ...................................................................................................... 11
BRKT-10002-02R Installation ....................................................................................... 12
Initial Measurements for BRKT-10002-02R ........................................................... 12
Measuring Door Height for BRKT-10002-02R ................................................ 12
Validating Height Relative to Trailer for BRKT-10002-02R ............................. 12
Installing BRKT-10002-02R With Template ........................................................... 13
Installing BRKT-10002-02R Without Template ...................................................... 14
LMU Installation with BRKT-10002-02R ...................................................................... 15
3
Contents
Installing LMU Adapter Bracket BRKTS-TM1-TM2-EXT ............................................................... 18
Introduction ................................................................................................................... 18
Installation Requirements .............................................................................................. 18
Tools ...................................................................................................................... 18
Hardware ............................................................................................................... 18
Software Setup ...................................................................................................... 18
BRKTS-TM1-TM2-EXT Installation .............................................................................. 19
Installing Telescoping Short Pole with Interface Bracket and U-Mount Bracket ...................... 21
Introduction ................................................................................................................... 21
Installation Requirements .............................................................................................. 21
Tools ...................................................................................................................... 21
Hardware ............................................................................................................... 21
Software Setup ...................................................................................................... 22
AS-000341-01 Installation ............................................................................................. 22
Initial Measurements for AS-000341-01 ................................................................ 22
Installing AS-000341-01 ........................................................................................ 22
Installing Telescoping Long Pole with Interface Bracket and U-Mount Bracket ....................... 30
Introduction ................................................................................................................... 30
Installation Requirements .............................................................................................. 30
Tools ...................................................................................................................... 30
Hardware ............................................................................................................... 30
Software Setup ...................................................................................................... 31
BR-000237-01 Installation ............................................................................................. 31
Initial Measurements for LMU Positioning Relative to Container .......................... 31
Installing BR-00237-XX ......................................................................................... 33
LMU Container Alignment Procedure ............................................................................................ 40
Introduction ................................................................................................................... 40
Installer Kit Contents ..................................................................................................... 40
ULD ............................................................................................................................... 40
Additional Tools and Supplies ....................................................................................... 40
LMU Container Alignment Procedure ........................................................................... 41
Setting up Markers ................................................................................................ 41
Auto-Config ................................................................................................................... 44
Captured Intensity Image Time ............................................................................. 47
Troubleshooting ............................................................................................................ 48
LED ............................................................................................................................... 48
4
About
Introduction
This guide provides information about installing the Zebra TM2000 LMU (Load Monitoring Unit) and
accessories for trailer and container applications.
IMPORTANT: If you have a problem with your equipment, contact Zebra Global Customer Support for
your region. Contact information is available at: www.zebra.com/support
Configurations
This guide covers the following configurations:
.
Configuration
TM2000-10011001-WW Linux 802.11 a/b/g/n 64 GB Flash,
TM2000-10011001-US Linux 802.11 a/b/g/n 64 GB Flash,
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started provides a product overview, unpacking instructions, product features, and standard
LED indicator information.
• Installing BRKT-10002-02R U-Mount Bracket provides installation requirements and instructions for the
u-mount bracket and installing the LMU.
• Installing LMU Adapter Bracket BRKTS-TM1-TM2-EXT provides requirements and instructions for
installing the BRKTS-TM1-TM2-EXT bracket adapter with the LMU and the BRKT-10002-02R u-mount
bracket.
• Installing Telescoping Short Pole with Interface Bracket and U-Mount Bracket provides requirements
and instructions for installing the AS-000341-01 telescoping short pole with the BI-000237-01-TLA
interface bracket kit, and BRKT-10002-02R u-mount bracket to a steel door jamb or concrete for trailer
applications.
Operating
System
Radios Memory Data Capture
RGB and 3D
1 GB RAM
1 GB RAM
Sensor
RGB and 3D
Sensor
5
• Installing Telescoping Long Pole with Interface Bracket and U-Mount Bracket provides requirements
and instructions for installing the BR-000237-XX telescoping long pole with the BI-000237-01-TLA
interface bracket kit, and BRKT-10002-02R u-mount bracket to a truss or a strut and aligning the LMU
for container applications.
• LMU Container Alignment Procedure provides requirements and instructions for setting up and aligning
ULDs for proper FOV (Field of View).
Notational Conventions
The following conventions are used in this document:
• “LMU” (Load Monitoring Unit) or “Device” refers to the Zebra TM2000.
• Bold text is used to highlight the following:
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen
• Key names on a keypad
About
• Button names on a screen.
• Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential.
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are
used throughout the documentation set. These icons and their associated meanings are described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not
required to complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: Disconnect the printer power before performing certain procedures to avoid the risk of electric
shock.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER! If danger is not avoided, the user WILL be seriously injured or killed.
6
Related Documents and Software
The following documents provide more information about the TM2000:
• TM2000 Configuration Guide
• LMU Mounting Bracket Template
• LMU Telescoping Pole Mounting Template
• TM2000 Regulatory Guide.
About
For the latest version of this guide and all guides, go to www.zebra.com/support
Service Information
To return a faulty device:
1. Complete a repair return request (RMA) form at: www.zebra.com/repair
2. Place a clean cloth over the device camera window to protect it from damage during transit.
3. Put the device in a container provided by the on-site contact.
Ship to the repair depot address identified in the RMA.
Feedback
If you have comments, questions, or suggestions about this guide, send an email to
EVM-techdocs@zebra.com
.
.
.
7
Getting Started
Introduction
The TM2000 captures load information using an onboard RGB camera and 3D sensor, processes the
captured data, and sends the results to a server over a wired or wireless connection. The TM2000 is
installed on docks/load points at loading facilities to monitor trailer/container load progress and provide real
time data about important load metrics. The Smart Pack Solution (SPS) analytics dashboard displays this
data in a web based interface.
Figure 1 Solution Overview
Server
Box Contents and Unpacking
The TM2000 box contains:
• TM2000
• Four mounting screws
• TM2000 Regulatory Guide.
Carefully remove the device from the packaging to avoid damaging the hardware. Inspect the device for
damage.
SPT Dashboard
NOTE: The mounting bracket is sold separately. For information or to purchase the mounting bracket,
contact your Zebra sales representative.
8
TM2000 Features
Figure 2 Front View
Getting Started
3D Camera
Illumination
Source
Figure 3 Top View
RGB Camera
See Table 1 for LED Descriptions
Antenna (2)
Fan
USB Connector
A/C Power Port
Spring Latch
Pivot Screw (2)
Locking Screw (2)
Fan Connector
Ethernet Connector
Angle Markings
9
Figure 4 Bottom View
Getting Started
Label
OP
LED Indicators
The device LED indicators light to indicate status as follows:
• Image - RGB camera indicator lights to indicate the device is taking an image.
• 3D - Depth sensor indicator lights when acquiring a depth image.
• COMM - Wi-Fi communication lights when Wi-Fi is on.
• Status - Provides current operational status of the device.
• OP - Lights to indicate that the device has power.
Table 1 Standard LED Indicators
Image 3D COMM Status OP Description
--- --- --- --- On Device has power.
--- --- On --- On Wi-Fi is on and accessible.
--- --- Off --- On Wi-Fi interference; does not have an IP address; cannot connect
Off On --- --- On Acquiring depth image.
COMM
Image
3D
Status
to an AP.
On Off --- --- On Acquiring RGB image.
On On --- --- On Writing PCD or JPG RGB image to file.
Off Off --- --- On Processing scene.
--- --- --- Blinking Red On Depth camera not operational due to the device overheating.
--- --- --- Pink On Current angle is beyond +/- 20° from the configured angle.
(---)
Indicates that the LED may or may not be illuminated
10
Installing BRKT-10002-02R U-Mount Bracket
Introduction
This chapter provides installation requirements and instructions for the BRKT-10002-02R u-mount bracket
and installing the TM2000 LMU.
Installation Requirements
CAUTION: Always utilize professional installers to safely install, mount, and supply power to the device.
Always ensure device mounting and power routing meets regional building codes.
Tools
• Impact drill (an 8 mm Allen wrench or ratchet hand socket wrench can also be used, although it is not
as time efficient)
• Torque wrench with 6 mm Allen wrench
• 3/8 in. hex socket for screws.
Hardware
IMPORTANT: Hardware requirements are based on mounting to structural steel.
• U-Mount bracket, p/n BRKT-10002-02R (sold separately)
• Four #12 x 1 in., type F, galvanized steel, thread cutting screws (no washers needed) for attaching the
BRKT-10002-02R to the door frame (not provided)
• Mounting screws for attaching the device to the u-mount bracket
• Power receptacle located near (approximately 1 ft/.3 m) the top of the dock door frame
• Ladder or step stool.
Software Setup
• Add TM2000 Wi-Fi MAC addresses to the site access point control list (contact your local IT support
person).
• If using an Ethernet connection, the Ethernet MAC address must be added to the control list (contact
your local IT support person).
11
Installing BRKT-10002-02R U-Mount Bracket
BRKT-10002-02R Installation
IMPORTANT: The device power cord is 3 ft/.9 m in length. Ensure the electrical receptacle is easily
accessible and located within proper distance to the device.
Initial Measurements for BRKT-10002-02R
Measuring Door Height for BRKT-10002-02R
Measure from the floor to the bottom of the dock door header jamb opening. If the measurement is greater
than 9
ft (274.32 cm), additional adjustments and modifications may be required.
Figure 5 Measure Door Height
Dock Door Header Jamb
Validating Height Relative to Trailer for BRKT-10002-02R
The height relative to the trailer is the vertical distance from the inside roof of the trailer to the underside of
the dock door header jamb. This distance determines where the camera is viewing and whether the
BRKT-10002-02R is adequate or if a custom modification is required.
The measurement requires the truck trailer to be at the dock or to know the height of the trailers that are in
use at the door. Before installing the BRKT-10002-02R, check to see if proper vertical alignment is
possible for the dock doorway (see Figure 6).
An 8 - 9 ft height doorway results in an acceptable mounting for a typical 9 ft trailer. The key measurement
is that the underside vertical height of the dock door header jamb must be within 0 in. - 12 in. (30.48 cm) of
the truck’s trailer inside roof.
If the aforementioned dimension of 0 in. - 12 in. (30.48 cm) is not achievable, being that the door is too
high, then an extension is required, see Installing Telescoping Short Pole with Interface Bracket and
U-Mount Bracket on page 21 (for container applications, see Installing Telescoping Long Pole with
Interface Bracket and U-Mount Bracket on page 30) or contact Zebra Engineering for further instructions.
12
Installing BRKT-10002-02R U-Mount Bracket
Figure 6 LMU Positioning Relative to Trailer
SIDE VIEW
Ceiling Level
D4
D2
LMU
D5
Dimension 1 (D1) = __________
Dimension 2 (D2) = __________
Dimension 3 (D3) = __________
Dimension 4 (D4) = __________
Dimension 5 (D5) = __________
Internal Ground Level
Louvre Door
Power
LMU
D1
D3
D1
TOP VIEW
Ceiling Level
D4
Dimension 1 (D1) = __________
Dimension 2 (D2) = __________
Dimension 3 (D3) = __________
Dimension 4 (D4) = __________
Dimension 5 (D5) = __________
FOV
External Ground Level
Installing BRKT-10002-02R With Template
IMPORTANT: Measure the width of dock door header jamb. The optimal width must at least 6 in.
(15.24 cm) or greater for mounting. If the jamb is less than 6 in., contact Zebra Engineering.
To install the BRKT-10002-02R using the Mounting Bracket Template included in the bracket box:
1. Verify the dock door header jamb underside vertical height is within the proper range of the truck’s
trailer inside roof, see Validating Height Relative to Trailer for BRKT-10002-02R.
2. Measure and mark a center line on the bottom of the dock door header jamb.
3. Place the Mounting Bracket Template in the center of the trailer door.
4. Align the template center line with the marked center line. Position the edge of the template, facing the
dock, ~3.5 in. (89.3 mm) from the center of the mounting holes on the dock side of the mounting
bracket and tape the template in place. Ensure the template faces the correct direction. The dock side
faces the building and the Trailer side faces the truck trailer.
5. Drill the mounting bracket holes.
6. Remove the template.
7. Install the bracket using four #12 x 1 in. thread cutting screws.
13
Installing BRKT-10002-02R U-Mount Bracket
Installing BRKT-10002-02R Without Template
IMPORTANT: Measure the width of dock door header jamb. The optimal width must at least 6 in.
(15.24 cm) or greater for mounting. If the jamb is less than 6 in., contact Zebra Engineering.
To install the BRKT-10002-02R without using the Mounting Bracket Template:
1. Verify the dock door header jamb underside vertical height is within the proper range of the truck’s
trailer inside roof, see Validating Height Relative to Trailer for BRKT-10002-02R on page 12.
2. Measure and mark a center line on the bottom of the dock door header jamb.
3. Place the BRKT-10002-02R in the center of the trailer door.
4. Position the edge of the bracket, facing the dock, ~3.5 in. (89.3 mm) from the center of the mounting
holes on the Dock side of the BRKT-10002-02R. Ensure the mounting bracket faces the correct
direction. The Dock side faces the building and the Trailer side faces the truck trailer.
Figure 7 Proper Direction for Installing the BRKT-10002-02R
Mounting Bracket Holes
Dock and Trailer markings are located
under the top of the mounting bracket.
Facing into
Trailer Door
5. While holding the mounting bracket in position, mark the surface with a pencil through each of the four
mounting bracket holes to determine the location of the screw holes to drill. It is recommended to use
four screws to mount the bracket securely. Use two screws on each side. If there is a center hole (not
shown), do not use the center hole.
6. Drill the holes and install the bracket using four #12 x 1 in. thread cutting screws.
Facing Dock
14
Installing BRKT-10002-02R U-Mount Bracket
LMU Installation with BRKT-10002-02R
NOTE: If using the BRKTS-TM1-TM2-EXT adapter bracket, see Installing LMU Adapter Bracket
BRKTS-TM1-TM2-EXT on page 18 before installing the LMU.
WARNING: Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.
CAUTION: Always utilize professional installers to safely install, mount, and supply power to the device.
Always ensure device mounting and power routing meets regional building codes.
Double Pole/Neutral Fusing: If a fuse in the neutral conductor is out, the fuse in the line conductor may still
be intact which can result in internal parts remaining energized. Take extreme caution when servicing the
unit.
IMPORTANT: To reduce the risk of cross threading, begin fastening the pivot and locking screws by hand
before employing the torque wrench. The knurled edge of the screws is provided for this purpose.
To install the LMU on the BRKT-10002-02R u-mount bracket:
1. Screw and torque the non-adjustable top pivot screws on each side of the device to 6.0 ft-lbs.
2. Make sure the required installation tools are within reach (see Tools on page 11).
3. Place a ladder or step stool at the trailer door.
4. Hang the device on the mounting bracket (see BRKT-10002-02R Installation on page 12) by sliding the
two non-adjustable top pivot screws into the non-adjustable top mounting bracket pivots on the u-mount
bracket, or the corresponding pivots on the adapter bracket.
5. Allow the device to rotate backwards and come to a stop. Release the unit and hand thread the angle
adjustment locking screws through the angle adjustment slots on the u-mount bracket, or the
corresponding slots on the adapter bracket. Do not tighten the locking screws in this position.
Figure 8 Hanging LMU on BRKT-10002-02R
Non-adjustable
Non-adjustable
Top Mounting
Bracket Pivots
Top Pivot Screws
(one on each side)
Angle Adjustment
Locking Screws
(one on each side)
Angle
Adjustment
Slots
6. Rotate the device to the proper operating orientation of 20°or 15° depending on the use case. The
angle markings on the device are guidelines only.
15
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