Zebra RZ600, ZM600, ZM400, RZ400 User Manual

Z Series®/RZ™ Series

Industrial/Commercial Printer

User Guide

79695L-003 Rev. A

ZM400, ZM600, RZ400, and RZ600 printers

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to th eir respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra T echnologies Corporation and its

subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies Corporation.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.

All specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering

specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,

production, or delivery of the accompanying product (including hard ware and software) be liab le for any damages whatsoever (including, without limitation, consequential damages inclu ding loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: 79695L-003

Declaration of Conformity

We have determined that the Zebra printers identified as the

ZM/RZ Series User Guie

Z Series

Z4M, Z6M, Z4Mplus, Z6Mplus, ZM400, ZM600, R4Mplus, RZ400, RZ600

Zebra Technologies Corporation

475 Half Day Road, Suite 500

Lincolnshire, IL 60069 USA

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and Industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

and RZ™ Series

manufactured by:

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Compliance Information

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies Corporation could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.

FCC Radiation Exposure Statement (for printers with radios or RFID encoders)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be in stalled and operated with minimum distance 20 cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

ZM Series User Guide....................................................... . . . . . . . . . . . . . . . . . . . 3

Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printer Language Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Firmware Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Additional Printer Language Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Contents

Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Print Modes and Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Print Mode Descriptions and Printer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Media Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Load Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Beginning Steps for all Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . 43

Additional Steps for Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Additional Steps for Peel-Off Mode (with or without Liner Take-Up). . . . . . . . . . . . . . 48

Additional Steps for Cutter or Delayed Cut Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Additional Steps for Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Auto Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Manual Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adjust Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Print a Network Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Standard Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Additional Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Contents

5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Recycling Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Clean the Media Compartment and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Clean the Cutter Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Routine Maintenance for the Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Remove Printed Labels or Liner from the Rewind Spindle. . . . . . . . . . . . . . . . . . . . 108

Adjust Media Alignment for Rewind Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Sensor Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

7 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

About This Document

This section provides you with contact information, docu men t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

About This Document

Who Should Use This Document

This User Guide is intended for use by any person who needs to operate or to troubleshoot problems with the printer.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 15 This section shows the operational controls and

Printer Setup on page 23 This section provides the tasks that you must

Operations on page 39 This section provides the procedures for loading

location of major components used when loading media.

complete and the issues that you must consider before you load and configure your printer.

and calibrating the printer.

Configuration on page 67 This section describes the control panel parameters

that are used to configure the printer for operation.

Routine Maintenance on page 99 This section provides routine cleaning and

maintenance procedures.

Troubleshooting on page 111 This section provides information about errors that

you might need to troubleshoot. Assorted diagnostic tests are included.

Specifications on page 139 This section provides the features of and

specifications for the printer.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Contacts

About This Document

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Contacts

Which Department

Do You Need?

Regional Headquarters Zebra Technologies Corporation

475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA

T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Training Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US)

Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com To request a repair in the U.S.,

go to www.zebra.com/repair T: +1 847 793 6868

T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

The Americas

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

and India

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

AP ACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location.

LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in

Bubbledot ICG font.

Command Line Examples Command line examples appear in Courier New font. For example, type

Files and Directories File names and directories appear in Courier New font. For example, the

Icons Used

ZTools to get to the Post-Install scripts in the bin directory.

Zebra<version number>.tar file and the /root directory.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • (No icon) Advises you that failure to take or avoid a specific action could result in

physical harm to the hardware.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

About This Document

Document Conventions

Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

FEED button

CANCEL button

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

About This Document

Notes • ___________________________________________________________________

__________________________________________________________________________

Document Conventions

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Introduction

This section shows the operational controls and location of major components used when loading media.

Contents

External View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Printer Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Control Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printer Language Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Firmware Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Additional Printer Language Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Introduction

External View

Figure 2 and Figure 3 show the components and connections on the outside of the printer.

Figure 2 • Front of Printer

Control panel

Media door

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Figure 3 • Rear of Printer

6 7

(All Standard Connectors, Internal 10/100 Wired Print Server,

and Wireless Print Server with Integrated Radio Shown)

(All Standard Connectors, Internal 10/100 Wired Print Server,

and Wireless Plus Print Server Shown)

Introduction

External View

Power switch (O = off, I = on)

AC power connector

5 6

Serial port Internal wired print server port

(Ethernet option)

Wireless card ejector button

Wireless Plus print server card slot

(Ethernet option)

USB port

Parallel port

Antenna for wireless print server with

integrated radio (Ethernet option)

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Introduction

Printer Media Compartment

Figure 4 shows the components inside the media compartment of your printer. Depending on

installed options, your printer may look slig htly different.

Note • For optimal printing quality and proper printer performance across our product line,

Zebra strongly recommends the use of genuine Zebra™ supplies as part of the total solution. Specifically, the ZM400, ZM600, RZ400, and RZ600 are designed to work only with genuine Zebra™ printheads, thus maximizing safety and print quality.

Figure 4 • Printer Components

Printhead assembly

Control panel

Media door

Ribbon supply spindle

Ribbon take-up spindle

Media supply guide (newer models)

Media supply hanger (newer models)

Media supply guide (older models)

Media supply hanger (older models)

Dancer assembly

Printhead release latch

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Control Panel

1 2 3 4

The control panel contains the ligh ts that indicate basic operatio n and the button s that you may need to press during basic operation. The control panel buttons and lights are labeled in

Figure 5. Descriptions for each are located in Table 1 and Table 2.

Figure 5 • Control Panel

Introduction

Control Panel

Power LED

Pause LED

Error LED

Data LED

LCD

CANCEL button

PLUS (+) button

SETUP/EXIT button

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

MINUS (–) button

SELECT button

FEED button

PAUSE button

Introduction

Control Panel

Control Panel Buttons

Button Function

Table 1 • Control Panel Buttons

FEED

PAUSE

CANCEL

SETUP/EXIT SELECT

PLUS (+)

(scroll mode)

PLUS (+)

(change mode)

Forces the printer to feed one blank label each time the button is pressed.

• Printer not printing: one blank label immediately feeds.

• Printing: one blank label feeds after the current batch of labels is complete.

Starts and stops the printing process.

• Printer not printing: no printing occurs. (Press PAUSE again to resume printing.)

• Printing: printing stops after the current label is complete.

Cancels print jobs when the printer is paused.

• Printer not printing: the next stored label format does not print.

• Printing: current label completes printing, and the next label format is cancelled.

Press and hold for several seconds to cancel all print jobs in memory. Enters and exits the configuration mode. Toggles the function of PLUS (+) and MINUS (–) between the Scroll and Change

Modes.

• Press once to use PLUS (+) and MINUS (–) to change the values of the selection.

• Press again to use PLUS (+) and MINUS (–) to scroll through the menu items.

Scrolls to the next selection.

• Increases the value.

• Performs the action on the bottom right of the LCD.

MINUS (–)

(scroll mode)

MINUS (–)

(change mode)

Scrolls to the previous selection.

• Decreases the value.

• Moves to the next available digit in a number.

• Performs the action on the bottom left of the LCD.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Control Panel Lights

Table 2 • Control Panel Lights

Light Status Indication

POWER Off The printer is off, or no power is applied.

On The printer is on.

PAUSE Off Normal printer operation.

On The printer has stopped all printing operations. Flashing The Pause light flashes when initializing FLASH memory and in

Peel-Off Mode when the label is available.

ERROR Off Normal printer operation (no errors).

Introduction

Control Panel

On An error condition is preventing printing. This i ncludes

OUT

and RIBBON OUT errors.

Flashing An error condition exists, but printing is allowed to continue. This

includes and

DATA Off Normal operation. No data being received or processed.

On The printer is processing data or is printing. No data is being

received.

Blinking quickly The printer is receiving data fro m or sending statu s information to the

host computer.

RIBBON IN warning, HEAD UNDER TEMP warning,

HEAD OVER TEMP error.

MEDIA

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Introduction

Printer Language Modes

Depending on how your printer was ordered, it came from the factory with firmware that operates in or allows you to use certain commands for one of the following printer languages:

• Zebra Programming Language (ZPL

•Eltron

Note • The following restrictions apply:

• EPL is supported only on 203 dpi printers.

• With older firmware, RFID functionality is available only with R53.X firmware, which

operates in ZPL mode with XML.

Firmware Downloads

You may download firmware to the printer at any time to change from one printer langua ge to another. For the latest firmware versions and instructions for downloading them, go to

http://www.zebra.com/firmware.

Programming Language (EPL™)

), which includes XML

Note • When the printer changes from one printer language to another, error messages may

appear on the LCD, and some control panel lights may activate in error mode. You may ignore these error messages and lights. When the firmware download is complete, reboot the printer and then load printer defaults to return the printer to Operating mode.

Additional Printer Language Information

The following manuals contain specific information about the different printer language modes. Copies of these manuals are o n the CD that came with your printer and at

http://www.zebra.com/manuals.

• Zebra Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML

• EPL2™ Programming Guide

•

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Printer Setup

This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Before You Begin

Review this checklist, and resolve any issues before you set up or use your printer.

 Unpack and Inspect the Printer Have you unpacked the printer and inspected it for

 Select a Site Have you selected an appropriate location for the printer? If y ou have not,

 Connect to a Data Source Have you determined how the printer will connect to a

 Attach a Power Cord Do you have the correct power cord for your printer? If you are

 Select Media Do you have the correct media for your application? If you are unsure,

 Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if

damage? If you have not, see Unpack and Inspect the Printer on page 25.

see Select a Site for the Printer on page 26.

data source (usually a computer)? For more information, see Select a Data

Communication Interface on page 27.

unsure, see Power Cord Specifications on page 33. To attach the power cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 32.

see Types of Media on page 34.

needed? If you are unsure, see Ribbon Overview on page 36.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Handling the Printer

This section describes how to handle your printer.

Unpack and Inspect the Printer

When you receive the printer, immediately unpack it and inspect for shipping damage.

• Save all packing materials.

• Check all exterior surfaces for damage.

• Raise the media door, and inspect the media compartment for damage to components.

If you discover shipping damage upon inspection:

• Immediately notify the shipping company and file a damage report.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller

Important • Zebra Technologies Corporation is not responsible for any damage incurred

during the shipment of the equipment and will not repair this damage under warranty.

Printer Setup

Handling the Printer

Store the Printer

If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may st ore the printer under the conditions shown in Table 3.

Temperature Relative Humidity

–40°F to 140°F (–40° to 60°C) 5% to 85% non-condensing

Ship the Printer

If you must ship the printer:

• Turn off (O) the printer, and disconnect all cables.

• Remove any media, ribbon, or loose objects from the printer interior.

• Close the printhead.

• Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed.

Table 3 • Storage Temperature and Humidity

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Select a Site for the Printer

Consider the following whe n selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 140.

Provide Proper Operating Conditions

This printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see

General Specifications on page 140. Table 4 shows the temperature and relative humidity requirements for the printer when it is

operating.

Table 4 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 40° to 105°F (5° to 40°C) 20 to 85% non-condensing. Direct Thermal 32° to 105°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.

Caution • Do not place any padding or cushioning material behind or under the printer

because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source (such as a computer), the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces and their limitations, see Select a Data Communication

Interface on page 27.

Provide a Power Source

Place the printer within a short distance of a power outlet that is easily accessible.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Select a Data Communication Interface

Table 5 provides basic information about data communication interfaces that you can use to

connect your printer to a comput er. Y ou may se nd label formats to the printer t hrough any data communication interface that is available. Select an interface that is supported by both your printer and your computer or your Local Area Network (LAN).

Table 5 also shows how to connect the different types of data cables to your printer and

computer. The connectors on the back of your computer may be in different locations than on the sample computer shown in this section.

Caution • Ensure that the printer power is off (O) before connecting data communications

cables. Connecting a data communications cable while the power is on ( printer.

Table 5 • Data Communication Interfaces

Printer Setup

Select a Data Communication Interface

I) may damage the

Interface

Standard or Optional

Description

RS-232 Serial Standard Limitations and Requirements

• Maximum cable length of 50 ft (15.24 m).

• You may need to change printer parameters to match the host

computer.

• You need to use a null-modem adaptor to connect to the printer

if using a standard modem cable.

Connections and Configuration The baud rate, number of data and stop bits, the parity, and the XON/XOFF or DTR control must match those of the host computer. See Standard Control

Panel Parameters on page 73 to view or change these parameters.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Select a Data Communication Interface

Table 5 • Data Communication Interfaces (Continued)

Interface

IEEE 1284 Bidirectional Parallel

Standard or Optional

Description

Standard Limitations and Requirements

• Maximum cable length of 10 ft (3 m).

• Recommended cable length of 6 ft (1.83 m).

• No printer parameter changes required to match the host

computer.

Connections and Configuration No additional configuration is necessary.

USB Standard Limitations and Requirements

• Maximum cable length of 16.4 ft (5 m).

• No printer parameter changes required to match the host

computer.

Connections and Configuration No additional configuration is necessary.

Caution • Be careful not to plug the USB cable into the wired

Ethernet print server connector on the printer because doing so will damage the connector.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

Select a Data Communication Interface

Table 5 • Data Communication Interfaces (Continued)

Printer Setup

Interface

Standard or Optional

Description

Twinax/Coax Optional Limitations and Requirements

• Acts as an EBCDIC to ASCII converter.

• Allows for the ability to communicate with the printer in an

IBM

AS/400® environment.

Connections and Configuration No additional configuration is necessary. To purchase this option, contact your authorized Zebra reseller.

1/11/11 Z Series®/RZ™ Series User Guide 79695L-003

Printer Setup

Select a Data Communication Interface

Table 5 • Data Communication Interfaces (Continued)

Interface

Internal wired Ethernet print server

Standard or Optional

Description

Optional Limitations and Requirements

• Can print to the printer from any computer on your LAN.

• Can communicate with the printer through the printer’s web

pages when in ZPL mode.

• The printer must be configured to use your LAN.

Connections and Configuration Refer to the ZebraNet

10/100 Print Server User and Reference Guide for configuration instructions. A copy of this manual is available at

http://www.zebra.com/manuals or on the user CD that came with

your printer.

Note • To use this connection, you may need to remove a

factory-installed plug that is designed to keep someone from accidentally plugging a USB connector into this port.

Wireless Ethernet print server

Optional Limitations and Requirements

• Can print to the printer from any computer on your Wireless

Local Area Network (WLAN).

• Can communicate with the printer through the printer’s web

pages when in ZPL mode.

• The printer must be configured to use your WLAN.

Configuration Refer to the ZebraNet Wireless User Guide for

configuration instructions. A copy of this manual is available at

http://www.zebra.com/manuals or on the user CD that came with

your printer.

79695L-003 Z Series®/RZ™ Series User Guide 1/11/11

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