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RFD5500 RFID Sled
User Guide
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RFD5500 RFID Sled
User Guide
MN000077A04
Revision A
March 2015
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ii RFD5500 RFID Sled User Guide
© 2015 Symbol Technologies, Inc.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying,
recording, or information storage and retrieval systems. The material in this manual is subject to change
without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Zebra grants to the user a non-transferable and non-exclusive license to use each software
or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be
assigned, sublicensed, or otherwise transferred by the user without prior written consent of Zebra. No right to
copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall
not modify , merge, or incorporate any form or portion of a licensed program with other program material, create
a derivative work from a licensed program, or use a licensed program in a network without written permission
from Zebra. The user agrees to maintain Zebra’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not
to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any
portion thereof.
Zebra reserves the right to make changes to any software or product to improve reliability, function, or design.
Zebra does not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Zebra Technologies
Corporation, intellectual property rights. An implied license only exists for equipment, circuits, and subsystems
contained in Zebra products.
Zebra and the Zebra head graphic are registered trademarks of ZIH Corp. The Symbol logo is a registered
trademark of Symbol Technologies, Inc., a Zebra Technologies company.
Zebra Technologies Corporation
Lincolnshire, IL U.S.A.
http://www.zebra.com
Warranty
For the complete Zebra hardware product warranty statement, go to:
http://www.zebra.com/warranty.
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Revision History
Changes to the original manual are listed below:
Change Date Description
-01 Rev A 7/2013 Initial release
-02 Rev A 12/2013 Add: MC65 to related documentation, ActiveSync RNDIS, initial sled removal
-03 Rev A 5/2014 Add: Single slot cradle required part number.
-04 Rev A 3/2015 Zebra Re-Branding
iii
error notification instruction.
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Table of Contents
Warranty........................................................................................................................ ii
Revision History............................................................................................................. iii
Table of Contents
About This Guide
Introduction.................................................................................................................... ix
Chapter Descriptions..................................................................................................... ix
Notational Conventions.................................................................................................. x
Related Documents and Software................................................................................. x
Service Information........................................................................................................ xi
Chapter 1: Getting Started
Introduction ................................................................................................................... 1-1
RFID Technology Overview .......................................................................................... 1-1
RFID Components .................................................................................................. 1-2
RFID Sled Features ...................................................................................................... 1-3
LED Definitions ............................................................................................................. 1-4
RFID Sled Battery Installation ....................................................................................... 1-5
Attach Mobile Computer to RFID Sled .......................................................................... 1-6
RFID Sled Charging and Communication ..................................................................... 1-7
Charging and Communication ................................................................................ 1-7
Mobile Device Features ................................................................................................ 1-8
Chapter 2: MobileRFID Functionality
Introduction ................................................................................................................... 2-1
Installing a microSD Card ............................................................................................. 2-2
Enabling RFID on the Mobile Computer ....................................................................... 2-3
MobileRFID Icons ......................................................................................................... 2-3
MobileRFID Settings Menu ........................................................................................... 2-4
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vi RFD5500 RFID Sled User Guide
Combined Firmware Loader ......................................................................................... 2-5
Combined Firmware Preparation ............................................................................ 2-6
Performing an Update ............................................................................................. 2-7
Combined Firmware Troubleshooting ..................................................................... 2-9
ETSI Channel Selector ................................................................................................. 2-10
ETSI Channel Selector Application ......................................................................... 2-10
ETSI Channel Selector Troubleshooting ................................................................. 2-12
RFID Region Configuration ........................................................................................... 2-13
Region Configuration Operation ............................................................................. 2-13
Configuring Region by Country ............................................................................... 2-15
MobileRFID Client Mode ............................................................................................... 2-18
MobileRFID Version Information ................................................................................... 2-19
MobileRFID Run/Stop RFID ......................................................................................... 2-20
Chapter 3: RFID Sample Application
Introduction ................................................................................................................... 3-1
RFID Sample Application .............................................................................................. 3-2
Capabilities ................................................................................................................... 3-4
Configuration Menu Options ......................................................................................... 3-5
Tag Storage Settings .............................................................................................. 3-5
Antenna ................................................................................................................... 3-6
RF Mode ................................................................................................................. 3-7
Singulation .............................................................................................................. 3-8
Reset to Factory Default ......................................................................................... 3-8
Operations Menu Options ............................................................................................. 3-9
Antenna Info ............................................................................................................ 3-9
Filter ........................................................................................................................ 3-10
Access .................................................................................................................... 3-13
Triggers ................................................................................................................... 3-18
Management Menu Options ......................................................................................... 3-23
Help Menu .................................................................................................................... 3-23
Exit ................................................................................................................................ 3-23
RapidRead Introduction ................................................................................................ 4-1
RapidRead Options ...................................................................................................... 4-1
Chapter 4: RapidRead Sample Application
RapidRead Tag File ...................................................................................................... 4-3
Using RapidRead .......................................................................................................... 4-4
RapidRead Lite ............................................................................................................. 4-5
Summary Screen .................................................................................................... 4-5
Detail Screen .......................................................................................................... 4-6
RapidRead Full ............................................................................................................. 4-7
Summary Screen .................................................................................................... 4-7
Detail Screen .......................................................................................................... 4-8
Gieger Counter ....................................................................................................... 4-9
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RapidRead Scan ........................................................................................................... 4-11
Summary Screen .................................................................................................... 4-11
Detail Screen .......................................................................................................... 4-12
RapidRead Write .......................................................................................................... 4-13
Chapter 5: Tag Locator
Introduction ................................................................................................................... 5-1
Using Tag Locator ........................................................................................................ 5-2
Locating Tags via .csv File ........................................................................................... 5-4
Chapter 6: Programming for RFD5500
Programming ................................................................................................................ 6-1
Chapter 7: Maintenance and Troubleshooting
Introduction ................................................................................................................... 7-1
Cleaning ........................................................................................................................ 7-1
Approved Cleanser Active Ingredients .................................................................... 7-1
Harmful Ingredients ................................................................................................. 7-1
Cleaning Instructions .............................................................................................. 7-2
Special Cleaning Notes ........................................................................................... 7-2
Materials Required .................................................................................................. 7-2
Cleaning Cradle Connectors ................................................................................... 7-2
Cleaning Frequency ................................................................................................ 7-3
Maintenance ................................................................................................................. 7-3
RFD5500 ................................................................................................................. 7-3
Battery ..................................................................................................................... 7-3
ActiveSync RNDIS ........................................................................................................ 7-4
Initial Sled Removal Error Notification .......................................................................... 7-5
Troubleshooting ............................................................................................................ 7-6
Single Slot USB Cradle ........................................................................................... 7-6
Cables ..................................................................................................................... 7-8
Table of Contents vii
Index
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About This Guide
Introduction
The RFD5500 RFID Sled User Guide provides general instructions for using the RFID Sled.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides an overview of RFID technology, components of the RFID Sled and
sample Mobile Computer features.
•
Chapter 2, MobileRFID Functionality describes how to install and configure MobileRFID.
•
Chapter 3, RFID Sample Application provides information on the RFID sample application and how to use it
to assist in custom application development.
•
Chapter 4, RapidRead Sample Application provides information on the RapidRead RFID reader application
used to demonstrate inventory and asset counting, tag writing and item locating.
•
Chapter 5, Tag Locator provides information on the application used to detect the location of a tag.
•
Chapter 6, Programming for RFD5500 describes the primary programming interface and instruction on how
to obtain additional information.
•
Chapter 7, Maintenance and Troubleshooting describes cleaning, maintenance and troubleshooting
procedures.
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Notational Conventions
The following conventions are used in this document:
•
“RFID Sled” refers to the RFD5500 RFID Sled.
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window, links, software names, and screen names
• Drop-down list, columns and list box names
• Check box and radio button names
• Icons on a screen
•
Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents and Software
The following documents provide more information about the reader.
•
RFD5500 Regulatory Guide, p/n 72-165189-xx.
•
RFD5500 Quick Start Guide, p/n 72-164131-xx.
•
MC55 User Guide, p/n 72E-108859-xx.
•
MC55 Integrator Guide, p/n 72E-108861-xx.
•
MC65 User Guide, p/n 72E-133769-xx.
•
MC65 Integrator Guide, p/n 72E-142435-xx.
For the latest version of this guide and all guides, go to: http://www.zebra.com/support.
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Service Information
Before you use the unit, it must be configured to operate with your mobile device to run your applications. If you
have a problem running your unit or using your equipment, contact your facility's Technical or Systems Support. If
there is a problem with the equipment, they will contact the Zebra Support Center.
Contact information is available at: http://www.zebra.com/support.
When contacting Zebra support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Zebra responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Zebra support, you may need to return your equipment for servicing and will
be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty.
About This Guide xi
If you purchased your business product from a Zebra business partner, please contact that business partner for
support.
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Chapter 1 Getting Started
Introduction
This chapter provides an overview of RFID technology and components, and explains how to set up the mobile
device for the first time
RFID Technology Overview
RFID (Radio Frequency Identification) is an advanced automatic identification (Auto ID) technology that uses radio
frequency signals to identify tagged items. An RFID tag contains a circuit that can store data. This data may be
pre-encoded or can be encoded in the field. The tags come in a variety of shapes and sizes.
To read a tag the mobile computer sends out radio frequency waves using its integrated antenna. This RF field
powers and charges the tags, which are tuned to receive radio waves. The tags use this power to modulate the
carrier signal. The reader interprets the modulated signal and converts the data to a format for computer storage.
The computer application translates the data into an understandable format.
Tags
Figure 1-1
RF Wave and
Response
Mobile Computer
RFID System Elements
Wireless LAN/
BT/ActiveSync
Host Computer
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RFID Components
Zebra RFID solutions offer low cost, long read range, and a high read rate. These features provide real time
end-to-end visibility of products and assets in the factory , distribution center, retail outlet, or other facility. The RFID
system consists of the following components:
•
Silicon-based RFID tags that attach to retail products, vehicles, trailers, containers, pallets, boxes, etc.
•
An integrated antenna that supports applications such as item level tracking and asset tracking.
•
An embedded radio module that powers and communicates with tags for data capture and provides host
connectivity for data migration.
Tags
Tags contain embedded chips that store unique information. Available in various shapes and sizes, tags, often
called transponders, receive and respond to data requests. Tags require power to send data.
There are several categories of tags based on the protocol they support, read/write memory, and power options:
•
Active RFID tags are powered by internal light-weight batteries, and also use these batteries to broadcast
radio waves to the reader.
•
Semi-passive RFID tags are also powered by internal light-weight batteries, but draw broadcasting power
from the reader.
•
Passive RFID tags are powered by a reader-generated RF field. These tags are much lighter and less
expensive than active tags, and are typically applied to less expensive goods.
Antenna
Antennas transmit and receive radio frequency signals.
Radio Module
The radio module communicates with the tags and transfers the data to a host computer. It also provides features
such as filtering, CRC check, and tag writing. The RFID mobile computers supports standard RFID tags as
described by EPCGlobalTM Class 1 Gen2 protocol.
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RFID Sled Features
The RFD5500 RFID Sled adds a RFID gun-style handle with a scanning trigger to the mobile computer. Used for
all RFID operations, the RFD5500 increases comfort when using the mobile computer in scan-intensive
applications for extended periods of time.
Left View
Getting Started 1 - 3
Latch
Release Button
Charge LED
Antenna
Figure 1-2
Right View
Battery Compartment
RFD5500 RFID Sled Features
Trigger
Battery Latch
Status LED
Release Button
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LED Definitions
The RFD5500 uses a two-color LED to indicate status.
LED Indication
Status
Solid Green Ready to read RFID tags.
Slow Blinking Green Region code not configured.
Off No power is applied to the device.
Charging LED
Solid Amber Sled battery is fully charged.
Slow Blinking Amber Sled battery is charging.
Off No power is applied to the device.
Table 1-1
RFD5500 LED Definitions
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RFID Sled Battery Installation
To install the battery:
1. Insert the battery, connector end first, into the battery compartment.
2. Press down on the battery until the battery latch snaps into place.
Getting Started 1 - 5
Figure 1-3
To remove the battery:
1. Open battery latch on bottom of RFID Sled handle.
2. Remove battery.
Figure 1-4
RFID Sled Battery Insertion
RFID Sled Battery Removal
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Attach Mobile Computer to RFID Sled
To insert the Mobile Computer into the RFID Sled, slide the mobile computer into the RFID Sled until it locks in
place. The latches secure the mobile computer to the RFID Sled.
Figure 1-5
To remove the mobile computer, press the release buttons and pull the mobile computer forward and up.
Insert Mobile Computer into RFID Sled
Figure 1-6
Remove Mobile Computer from RFID Sled
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RFID Sled Charging and Communication
Charging and Communication
The RFID Sled can be used to charge the battery of a mobile computer, and communicate with a host computer.
The recommended form of communication to the mobile computer is via USB charge/communication cable.
Getting Started 1 - 7
Figure 1-7
Charging and Communication
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Mobile Device Features
NOTE Images and screens pictured in this guide are samples and may differ from actual screens.
Scan/Action
Button
Volume
Up/Down Button
Power Button
Microphone
Touch Screen with
Protective Overlay
Scan/Decode
LED
Keypad
(Alpha-Numeric Keypad Shown)
I/O Connector
Charging/Battery
Status LED
Figure 1-8
Sample of Mobile Computer Front View
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Battery
Getting Started 1 - 9
Camera Flash
Exit Window
Figure 1-9
Battery Latch
Speaker
Camera
Sample of Mobile Computer Rear View
Handstrap
Stylus
Stylus Clip
Action Button
Scan/Action Button
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Chapter 2 MobileRFID Functionality
Introduction
MobileRFID is an RFID server application that runs in the background of the mobile computer. The MobileRFID
icon appears on the screen. This chapter includes information on using and configuring MobileRFID.
Figure 2-1
MobileRFID Icon on Main Screen
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Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to
the documentation provided with the card for more information and follow the manufacturer’s recommendations for
use.
CAUTION Follow proper ESD precautions to avoid damaging the SD card. Proper ESD precautions include, but are
not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
NOTE For SIM Card installation, refer to the mobile computer user guide for instruction.
To install the microSD card:
1. Lift rubber access door.
2. Slide the SIM card holder door up to unlock.
3. Lift SIM card holder door.
Rubber access door
SIM card holder door
microSD card holder door
Figure 2-2
4. Lift microSD card holder door.
5. Insert the microSD card into card holder door ensuring that the card slides into the holding tabs on each side of
Lift SIM Slot Holder Door
the door.
microSD card
Holding tab
Figure 2-3
6. Close the card holder door and push down until it is securely into place.
7. Close SIM card holder door and slide down until it locks into place.
8. Close rubber access door.
Insert microSD Card in Holder
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Enabling RFID on the Mobile Computer
To enable RFID on the mobile computer:
1. Download the MCRFIDInstall cab file from the support central website at: http://www.zebra.com/support
2. Copy the file into one of the following folders:
•
\Temp folder of the target mobile computer
•
\SD card of the target mobile computer.
3. On the display of the mobile computer, navigate to the folder previously selected and launch the cab file.
4. Upon completion of install, the mobile computer reboots.
5. When the device comes back online:
•
If the RFID icon on the home screen is Green, the mobile computer is connected to the radio module of the
sled.
•
If the RFID icon on the home screen is Blinking, the mobile computer is trying to connect to radio module of
the sled.
MobileRFID Functionality2-3
•
If the RFID icon on the home screen has a Red X, this implies the mobile computer is unable to connect to
the radio module. Connect the sled and restart the RFID connection process as shown in Figure 2-27 on
page 2-20.
MobileRFID Icons
The MobileRFID icon indicates RFID radio status as follows:
Table 2-1
MobileRFID Icon Indicators
Icon Indication
RFID running, radio on.
RFID running, radio off.
RFID stopped (radio not found/battery critical/stopped from user interface).
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MobileRFID Settings Menu
If using RFID as the Windows default home screen, tap the RFID icon, then tap the Settings button to view the
RFID setting menu.
Figure 2-4
MobileRFID Home and Settings Screens
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Combined Firmware Loader
The RFD5500 unit has two separate processors. A processor for control and a processor for the radio. Both
processors support field upgradable firmware. This application is provided to allow either or both firmware to be
updated in the field. The application loads a Combined Firmware File ([example].CFF) which determines and
performs the necessary steps to load the contents of the file to the unit.
The application will perform a sequence of steps to update a unit depending on the contents of the Combined
Firmware File which may include:
•
Loading a new control firmware
•
Updating the radio configuration
•
Loading a new radio firmware.
Each stage is indicated on the user interface and the progress for that stage displays.
Combined Firmware Application
Along with the cab file for the application, a Combined Firmware File (.CFF) is provided which contains the update
for RFD5500 unit. Copy the file to a folder (your My Documents folder is suggested for easy access). Select the
default location to install. Once installation is complete, a confirmation message displays to let you know that the
Combined Firmware Loader successfully installed.
MobileRFID Functionality2-5
Figure 2-5
Combined Firmware Installation Screen
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Combined Firmware Preparation
To ensure a successful update, the RFD5500 and associated mobile device should be on charge for the duration of
the update. The application tests to see if the mobile computer is charging when an update is started. If the mobile
Computer is not on charge, the application will check the battery level of the mobile computer and the RFD5500
unit. If either battery is below half charge, the application will display an appropriate error and will not commence
the update. A USB ActiveSync connection should be disconnected if present.
Before the application performs an update to the RFD5500, it checks that the file provided is compatible with the
current hardware and not commence the update if the RFD5500 is not compatible.
If an update does not succeed, it should be sufficient to perform any corrective action required and restart the
update. Refer to the Combined Firmware Troubleshooting on page 2-9 section for more information.
Launch Combined Firmware Application
To start the application, tap the Combined Firmware Loader icon on the Start Menu.
Figure 2-6
The accessory Com port is detected automatically and displays at the top of the screen.
Tap the (…) button (shown next to the second field in the first screen above) to select a Combined Firmware File
("*.CFF") to update the accessory. Once a file is selected, the file name displays.
Combined Firmware Launch Screen
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MobileRFID Functionality2-7
Performing an Update
Tap the Update button to begin an update. The application loads the selected file, determines the steps required to
perform the update and displays the steps as they are performed. Depending on the file selected, a different
number of tasks displays.
Update Control Firmware Only
Figure 2-7
Update Control Firmware Only
Update OEM Register Only
Figure 2-8
Update OEM Register Only
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Update Radio and Control Firmware
Figure 2-9
Update Radio and Control Firmware
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MobileRFID Functionality2-9
Combined Firmware Troubleshooting
If an update fails, it may be an easily corrected error. Select Update to restart the application. The application
detects the current state of the accessory and performs the required steps to complete the update.
Figure 2-10
•
•
•
Update Failed Message
Invalid firmware file/hardware not compatible - If the application reports that the Combined Firmware File is
invalid or not compatible with the accessory, contact the supplier of the file to obtain the correct file for the
hardware.
Low battery -The application requires the mobile computer and accessory to be on charge to perform the
update. If not on charge, the battery of both the accessory and the mobile device must have sufficient charge
to complete the update. Either put the mobile computer and accessory on charge and update while charging
or charge both units before attempting to update again.
Communication error - If the update fails while updating the radio firmware, the accessory may lock in the
radio bootloader. If this occurs, the accessory should be detached from the mobile computer and the
accessory battery removed. After five seconds, replace the battery and the accessory attached to the mobile
computer and restart the update.
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ETSI Channel Selector
The ETSI Channel Selector allows a user to enable or disable the channels in use on a RFD5500 when configured
for the ETSI regulatory region.
The application is provided as a cab file. Copy the cab file to the mobile computer that will be used with the
RFD5500. Browse to the cab file using file explorer on the mobile computer and tap on the cab file to install the
application. Accept the default location and tap Install to complete the installation. The application ETSI Channel
Select will then appear as an application on the Start Menu.
Figure 2-11
ETSI Channel Selector Installation Screens
ETSI Channel Selector Application
Tap the Channel Selector icon located on the Start Menu screen.
Figure 2-12
Channel Selector Icon
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MobileRFID Functionality2-11
To start the application, tap the ETSI Channel Select icon on the main screen from the Start Menu. Select the
check box(s) to enable required channels.
Figure 2-13
Channel selection options are as follows:
•
•
•
ETSI Channel Selector Main Screen
Read - Reads the current selection from the UHF Reader and updates the screen
Write - Writes the current selection to the UHF Reader
OK - Exits the application.
Read Channel Selection
To read the current selection, tap the Read button. The application will connect to the Reader, read the
configuration and disconnect.
Figure 2-14
Reading Channel Selection Screens
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Write Channel Selection
Select required channels and tap the Write button to write the current selection. The application connects to the
reader, writes the configuration and disconnects.
Figure 2-15
Writing Channel Selection Screens
ETSI Channel Selector Troubleshooting
Figure 2-16
Channel Selector Failure Messages
•
If a read or write does not succeed an error message displays.
•
The application will only work with the 1138-01 ETSI units.
•
When writing, at least one channel must be enabled.
•
If you have trouble connecting to the UHF Reader:
• Check connection
• Confirm that the battery is installed
• Check that the battery is charged.
Page 37
RFID Region Configuration
Region Configuration Operation
Tap on the RFID Region Configuration icon on the Start Menu.
MobileRFID Functionality2-13
Figure 2-17
RFID Region Configuration Icon
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2 - 14 RFD5500 RFID Sled User Guide
The configuration application loads and a regulatory screen appears. Tap OK to accept the warning and continue.
Cancel will exit the application.
Figure 2-18
Use the drop-down list to select the serial port (COM), virtual or real, that the Reader connects to. Tap on the
Connect button.
After a short delay, the configuration application connects to the Reader. The Connect button appears grey and
the list of available regulatory regions for the RFID Reader is displayed in the drop-down list.
RFID Region Configuration Start Screen
Figure 2-19
Serial Port and Region Configuration Screen
Page 39
MobileRFID Functionality2-15
Configuring Region by Country
Before writing a new region, make sure that the Reader and mobile computer batteries are fully charged. Select the
country that is required (the region which applies is shown in brackets).
Figure 2-20
The list is filtered to only show the countries and regions that are compatible with the Reader that is currently
connected. The contents of the list may vary from those shown above.
Select the required region and then tap the Write button to start the process of configuring the Reader to the new
region. The message Updating Region displays.
Change Region Screen
Figure 2-21
Updating Region Screen
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When the update is complete, a confirmation message appears stating the region programmed. Tap the OK button
to exit the application.
Figure 2-22
The current country selection and regulatory region for a Reader can be viewed by tapping the Read button. When
the read is complete, a message appears with the region that the Reader is set to and the date selected.
Figure 2-23
Change Region Confirmation Screen
View Region and Country Selection Screen
Page 41
MobileRFID Functionality2-17
To Verify the programmed Reader region against the region file, select the required region from the drop-down list
and tap Verify. When the verify is complete, a message appears stating Region is programmed correctly or
Programmed region does not match values from file.
Figure 2-24
Verify Region Screen
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MobileRFID Client Mode
RFID is in Server Mode by default. To configure RFID to operate in Client Mode:
1. Invoke the MobileRFID menu and then tap Configure RFID.
Figure 2-25
2. Select the Client Mode check box.
3. In the LLRP Port field, enter the port number on which the server waits for the RFID client to communicate. The
default is 5084.
4. In the Server IP field, enter the server IP for the remote host to which RFID communicates as a client.
5. Tap Apply .
6. Tap OK to close the window.
MobileRFID Configuration Screen
Page 43
MobileRFID Version Information
To view software version information for the RFID application, invoke the MobileRFID menu and tap About.
MobileRFID Functionality2-19
Figure 2-26
About MobileRFID Screen
NOTE The version information in Figure 2-26 may differ from the information on the actual mobile computer
screen.
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MobileRFID Run/Stop RFID
To stop RFID service, tap Stop in MobileRFID menu. To restart RFID, tap Run in MobileRFID menu.
Figure 2-27
RFID Run/Stop Screen
Page 45
Chapter 3 RFID Sample Application
Introduction
The RFID Application CS_RFID3Sample6.exe provides an overview of how the application works and assists
application developers in developing custom applications.
The Mobile Computer can read, write, lock, kill, and program Gen2 tags. Each tag contains the EPC number (64 or
96 bits), CRC, and kill code. The Mobile Computer can also collect data by decoding in-range EPC Gen2 RFID
tags.
Initiating the read command within the sample application causes the Mobile Computer to interrogate all RFID tags
within the radio frequency (RF) field of view. The reader captures data from each new tag and adds it to the list box
in the EPC ID window. Select Stop Read to stop interrogating tags.
NOTE Images and screens pictured in this guide are samples and may differ from actual screens.
Page 46
3 - 2 RFD5500 RFID Sled User Guide
RFID Sample Application
To use the RFID sample application:
1. Tap the RFID Demo icon on the Start Menu to start the RFID sample application.
Figure 3-1
RFID Demo Icon
Page 47
RFID Sample Application 3 - 3
2. In the sample application window, tap the Start Reading button to initiate the tag read. Tap Stop Reading to
terminate tag reading.
NOTE The RFD5500 does not support the Mem Bank drop-down used to select a tag memory bank to
read.
Figure 3-2
3. Tap Connection to display the Reader IP and port number. Select Disconnect to disconnect the Reader.
Figure 3-3
RFID Sample Application Screen
Connection Screen
Page 48
3 - 4 RFD5500 RFID Sled User Guide
Capabilities
Select Menu > Capabilities to view the capabilities of the connected Reader.
Figure 3-4
Capabilities Screen
Page 49
Configuration Menu Options
The Configuration menu includes the following options:
•
Tag storage settings
•
Antenna
•
RF mode
•
Singulation
•
Reset to factory defaults.
Tag Storage Settings
Select Menu > Config > Tag Storage Settings to view/configure tag storage settings.
RFID Sample Application 3 - 5
Figure 3-5
•
•
Tag Storage Settings Screen
To configure tag storage settings, enter information in following fields:
• Maximum Tag Count - The maximum number of tags to store in the DLL.
• Max Tag ID Length - The maximum tag length.
• Max Size of Memory Bank - Storage to allocate for the memory bank data.
Select Apply to apply the configuration changes.
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3 - 6 RFD5500 RFID Sled User Guide
Antenna
Select Menu > Config > Antenna to view/configure the antenna.
Figure 3-6
•
•
Antenna Configuration Screen
To configure the antenna settings, enter information in the following fields:
• Antenna ID - Selecting an antenna ID updates the configuration values in the other fields.
• Receive Sensitivity (dB) - Lists the Reader-supported values for the selected antenna.
• Transmit Power (dBm) - Lists the Reader-supported values for the selected antenna.
• Hop Table Index - Updates the Hop Frequency list with its corresponding frequencies.
Select Apply to apply the configuration changes.
Page 51
RF Mode
Select Menu > Config > RF Mode to view/configure the RF mode for each antenna.
RFID Sample Application 3 - 7
Figure 3-7
•
•
RF Mode Screen
To configure RF mode, enter information in the following fields:
• Antenna ID - Selecting an antenna ID updates the configuration values in the other fields.
• Tari Value - TARI specified in nsec.
• RF Mode Table - RF mode table configured for the current antenna.
Apply - Select to apply the configuration changes.
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3 - 8 RFD5500 RFID Sled User Guide
Singulation
Select Menu > Config > Singulation to view/configure the singulation control settings for each antenna.
Figure 3-8
•
•
Singulation Control Settings Screen
To configure the singulation control settings, enter information in the following fields:
• Antenna ID - Selecting an antenna ID updates the configuration values in the other fields.
• Session - The session number for the inventory operation.
• Tag Population - The approximate tag population in the RF field of the antenna.
• Tag Transit Time - The time in milliseconds that the tag typically remains in the RF field of the antenna.
• State Aware - Indicates if the antenna performs state aware or state unaware singulation.
• Inventory State - Select a tag of state A or B. Valid only for State Aware singulation.
• SL Flag - Valid only for State Aware singulation.
Select Apply to apply the configuration changes.
Reset to Factory Default
To restore the default reader configuration, Menu > Config > Reset to Factory Default.
Page 53
Operations Menu Options
The Operations menu includes the following options:
•
Antenna Info
•
Filter
•
Access
•
Triggers.
Antenna Info
Select Menu > Operations > Antenna Info to view/configure the list of antennas that can be used for
inventory/access operations. Select appropriate check boxes and tap Apply to apply changes.
RFID Sample Application 3 - 9
Figure 3-9
Antenna Info Screen
Page 54
3 - 10 RFD5500 RFID Sled User Guide
Filter
Select Menu > Operations > Filter to view/configure the following filters:
•
Pre-Filter
•
Post-Filter
•
Access-Filter.
Pre-Filter
Select Menu > Operations > Filter > Pre-Filter to view/configure pre-filters.
Figure 3-10
•
•
PreFilter Screen
To configure pre-filter, enter information in the following fields:
• Antenna ID - Selecting an antenna ID updates the configuration values in the other fields.
• Memory Bank - Memory bank on which the filter is applied.
• Offset - The first (msb) bit location of the specified memory bank against which to compare the tag mask.
• Tag Pattern - The pattern against which to compare the specified memory bank.
• Filter Action - Select the required filter action. For more information, refer to the Gen2 specification
available at http://www.epcglobalinc.org/standards/.
Select Apply to apply the configuration changes.
Page 55
Post-Filter
Select Menu > Operations > Filter > Post-Filter to view/configure post-filters.
RFID Sample Application 3 - 11
Figure 3-11
•
•
Post-Filter Screen
To configure post-filter, enter information in the following fields:
• Memory Bank - Memory bank on which the filter is applied.
• Offset - The first (msb) bit location of the specified memory bank against which to compare the tag mask.
• Tag Pattern - The pattern against which to compare the specified memory bank.
• Tag Mask - The bit mask to facilitate bit wise filtering.
• Match Pattern - Select the tag pattern to match (A, B, both, or neither).
Select Apply to apply the configuration changes.
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3 - 12 RFD5500 RFID Sled User Guide
Access-Filter
Select Menu > Operations > Filter > Access-Filter to view/configure the access-filters.
Figure 3-12
See Post-Filter on page 3-11 for field descriptions.
AccessFilter Screen
Page 57
Access
Select Menu > Operations > Access to perform the following access operations.
RFID Sample Application 3 - 13
Figure 3-13
The Access menu includes the following options:
•
•
•
•
•
•
Access Menu
Read
Write
Lock
Kill
Block Write
Block Erase.
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3 - 14 RFD5500 RFID Sled User Guide
To perform an access option on a single tag, right-click the tag in the list of read tags on the main screen to invoke
the tag’s context menu.
Figure 3-14
Tag Context Menu
Access Operation Windows
Set options as required in the various parameter windows. Not all windows include all options. The access
operation windows include the following fields:
•
Tag ID - The name of the selected tag.
•
Password - Set a password before performing any access operation (except Kill).
•
Memory Bank - Select the memory bank (Reserved, EPC, TID, User).
•
Offset - Offset of the first word to read from the selected memory bank.
•
Length - Tag/data length.
•
Write Data - The data to write to the selected tag (Write window only).
•
Lock Privilege - Access options for the selected tag (Write window only)
• None - The can not change the lock privilege of the particular memory bank.
• Read_Write - The user can read and write to the tag.
• Perma_Lock - Permanent lock.
• Perma_Unlock - Permanent unlock.
• Unlock - The user can unlock the tag for writing.
Page 59
RFID Sample Application 3 - 15
Figure 3-15
Read Access Operation Screen
Figure 3-16
Write / Block-Write Access Operation Screen
Page 60
3 - 16 RFD5500 RFID Sled User Guide
Figure 3-17
Lock Access Operation Screen
Figure 3-18
Kill Access Operation Screen
NOTE A read length of 0 (zero) is not supported by the RFD5500.
Page 61
RFID Sample Application 3 - 17
Figure 3-19
Block Erase Access Operation Screen
Page 62
3 - 18 RFD5500 RFID Sled User Guide
Triggers
Select Menu > Operations > Trigger to view/configure the following triggers:
•
Start Trigger
•
Stop Trigger
•
Report Trigger.
Start Trigger
Figure 3-20
Start Trigger - Periodic Screen
Page 63
RFID Sample Application 3 - 19
Figure 3-21
Start Trigger - GPI Screen
Figure 3-22
Start Trigger - Handheld Trigger Screen
Page 64
3 - 20 RFD5500 RFID Sled User Guide
Stop Trigger
Figure 3-23
Stop Trigger - Periodic Screen
Figure 3-24
Stop Trigger - GPI with Timeout Screen
Page 65
RFID Sample Application 3 - 21
Figure 3-25
Stop Trigger - Tag Observation with Timeout Screen
Figure 3-26
Stop Trigger - N Attempts with Timeout Screen
Page 66
3 - 22 RFD5500 RFID Sled User Guide
Figure 3-27
Stop Trigger - Handheld Trigger with Timeout Screen
Report Trigger
Figure 3-28
Report Trigger Screen
Page 67
Management Menu Options
Management options are not applicable for handheld Readers.
Help Menu
Select Menu > Help to display version information. The version numbers displayed in Figure 3-29 are examples.
Actual version numbers are based on the versions of the files on the device.
RFID Sample Application 3 - 23
Exit
Figure 3-29
Select Menu > Exit to exit the RFID sample application.
Help Screen
Page 68
3 - 24 RFD5500 RFID Sled User Guide
Page 69
Chapter 4 RapidRead Sample Application
RapidRead Introduction
RapidRead is a RFID handheld reader application used to demonstrate inventory and asset counting, tag writing
and item locating.
RapidRead Options
To access RapidRead, double tap the RapidRead icon on the home screen of the handheld reader or select
File Explorer > Program Files > RapidRead.
Figure 4-1
RapidRead Icon
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4 - 2 RFD5500 RFID Sled User Guide
To select specific options, select Menu > Options.
Figure 4-2
The following selections are available on the Options screen:
•
•
•
•
RapidRead Menu
Scan Sounds (applicable for Lite and Full) - check to produce a sound for unique tag reads only, rather than
on each tag read.
Tag (applicable for Lite only) - check to display tag reads in SGTIN-96 format.
Barcode - check to display number of unique bar codes read rather than the total number of bar codes read.
Unknown Tags (applicable for Full only) - check to show tags which are not in the database but have been
read.
Figure 4-3
RapidRead Options Screen
Page 71
RapidRead Tag File
RapidRead has the ability to read and compare against an onboard tag database (tags.csv) displaying matching
results, missing and unknown items that have been read during a session.
To implement after installation is complete:
1. Locate the tags.csv file in the RapidRead application folder (under Program files) on the handheld reader.
2. While connected to the PC through ActiveSyc or Windows Mobile Device Center, copy the tags.csv file from
the handheld reader to desktop.
NOTE The tags.csv file is a database of tagged inventory and is comma delimited without header information.
3. Using a simple text based application such as, Microsoft® Notepad, modify the file to match your specific tag
EPC numbers and enter Item Descriptions. Separate the EPC number and item description with a comma per
line for each 'valid' tag.
4. When complete, save the tags.csv file to your PC and copy the file back to the handheld reader, replacing the
original file.
RapidRead Sample Application 4 - 3
Figure 4-4
NOTE The tag file must be renamed tags as it is the only database name that the handheld reader recognizes.
Sample List of Tags
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4 - 4 RFD5500 RFID Sled User Guide
Using RapidRead
Figure 4-5
The four modes of operation are as follows:
•
•
•
•
RapidRead Main Screen
Lite – read all tags in read range via RFID.
Full – read all tags in read range via RFID; compare against database (tags.csv).
Scan – bar code scanning (functions on both RFID enabled handheld as well as non-RFID handheld).
Write – function to encode RFID tags by key entry, bar code scanning, or STGIN-96.
Page 73
RapidRead Lite
RapidRead Lite offers the following features:
•
Ability to scan all standard EPC class1 GEN2 tags within read range and display tag reads.
•
Display EPC number read.
•
Display number of times a particular tag has been read.
•
Display unique tag count.
Summary Screen
The Summary screen displays the number of unique tags read.
RapidRead Sample Application 4 - 5
Figure 4-6
RFID Read occurs only when the trigger is engaged.
RapidRead Lite Summary Screen
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4 - 6 RFD5500 RFID Sled User Guide
Detail Screen
Select the Detail tab to display a list of individual reads. To clear the list, tap the Clear List button.
Total Reads & Unique Tags Read
Tag Reads (how many times that tag was seen)
Figure 4-7
Clear List Button
RapidRead Lite Detail Screen
NOTE If SGTIN-96 format is selected, tags not in valid SGTIN-96 format appear in HEX format.
NOTE If the reader display cannot accommodate the tag ID length, the application displays only a portion of the
tag ID. Select the tag ID to open a window that displays the entire ID.
Page 75
RapidRead Full
RapidRead Full offers the following features:
•
Ability to scan all standard EPC class1 GEN2 tags within read range and display tag reads.
•
Validate read against the tag database (tags.csv) in the RapidRead application folder.
•
Display associated asset configurable description.
•
Display number of times a particular tag has been read.
•
Display total read and unique tag read counts.
•
Visual and audible feedback to assist in locating a particular tag (Geiger counter).
Summary Screen
The Summary screen displays the number of unique tags read.
RapidRead Sample Application 4 - 7
Figure 4-8
RFID Read occurs only when the trigger is engaged.
RapidRead Full Summary Screen
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4 - 8 RFD5500 RFID Sled User Guide
Detail Screen
The color coded indicators (located next to the titles) are defined as follows:
•
Green - read is a match to an asset that has been defined in the tags.csv file.
•
Yellow - expected tag but has not been read.
•
Red - read does not have a match in the tags.csv file and is classified as unknown.
Select the Detail tab to display a list of individual reads. To clear the list, tap the Clear Data button.
Total Reads & Unique Tags Read
Red Indicator: Database Mismatch
Scroll Bar
RFID Tag ID
Tag Reads (how many times that tag was seen)
Yellow Indicator: Expected but Not Read
Figure 4-9
Clear Data Button
RapidRead Full Detail Screen
Page 77
RapidRead Sample Application 4 - 9
Gieger Counter
The Gieger counter is a tag locator application that assists with locating missing items (applicable to RapidRead
Full only). To use the Gieger counter feature:
1. Select the Detail tab.
Figure 4-10
2. Tap one of the missing items. The Geiger Counter screen opens as displayed in Figure 4-11.
RapidRead Full Detail Tab
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4 - 10 RFD5500 RFID Sled User Guide
3. Pull the handheld trigger and begin to slowly move the reader around. As the reader approaches the item,
beeping frequency increases and the visual bar on the screen will become larger.
Figure 4-11
Gieger Counter Read Rate
Page 79
RapidRead Scan
RapidRead Scan offers the following features:
•
Ability to scan bar code.
•
Display bar code read.
•
Display number of times a particular bar code has been read.
•
Display unique bar code count.
NOTE RapidRead Scan mode also functions on a non-RFID handheld devices as well.
Summary Screen
Bar code read occurs only when the trigger is engaged. The Summary screen displays the number of unique bar
codes read.
RapidRead Sample Application 4 - 11
Figure 4-12
RapidRead Scan Summary Screen
Page 80
4 - 12 RFD5500 RFID Sled User Guide
Detail Screen
Select the Detail tab to display a list of individual reads. To clear the list, tap the Clear List button.
Total Reads & Unique Bar codes Read
Bar Code ID
Figure 4-13
Clear List Button
RapidRead Scan Detail Screen
Page 81
RapidRead Write
The RapidRead Write methods of input are:
•
Key entry
•
Scan a bar code
•
STGIN-96.
Key Enter Tab
To write to a tag via key entry:
1. Enter 24 digits representing the RFID tag ID.
2. Check Auto-increment to increment the entered number by one digit for the next tag encode.
3. Tap the Write Tag button to write the information to the tag. Once encoded, a successful encode message will
be displayed on screen.
RapidRead Sample Application 4 - 13
Figure 4-14
RapidRead Write Key Enter Screen
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4 - 14 RFD5500 RFID Sled User Guide
Bar Code Tab
To write to a tag via bar code scan:
1. Scan a bar code to enter the bar code data in the text field. Leading zeros are added to the front of the ID if the
bar code contains less than 24 digits.
2. Tap the Write Tag button to write the information to the tag. Once encoded, a successful encode message will
be displayed on screen.
Figure 4-15
RapidRead Write Barcode Screen
Page 83
RapidRead Sample Application 4 - 15
STGIN-96 Tab
Populate fields with appropriate information.
1. Enter filter data in the Enter FILTER field.
2. Enter partition data in the Enter PARTITION field.
3. Scan the corresponding UPC bar code in the Scan UPC field.
4. Tap the Write Tag button to write the information to the tag. Once encoded, a successful encode message will
be displayed on screen.
Figure 4-16
RapidRead Write SGTIN-96 Screen
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4 - 16 RFD5500 RFID Sled User Guide
Page 85
Chapter 5 Tag Locator
Introduction
Use Tag Locator to detect the location of a tag. By providing the Tag ID of an item, this application can find the
relative position of the tag with respect to the mobile computer. Move the mobile computer back and forth to obtain
the location of the tag as indicated by the beep frequency and a vertical progress bar showing the relative position
of the tag.
The Tag Locator application requires the following components/DLLs on the device:
•
RFIDAPI32.dll (Version 5.1.15 or higher)
•
Symbol.RFID3.Device.dll (Assembly version 1.1.0.1, File version 1.1.0.7 or higher)
•
Symbol.Audio.dll
•
Symbol.dll
•
Symbol.Notification.dll
•
Symbol.StandardForms.dll.
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5 - 2 RFD5500 RFID Sled User Guide
Using Tag Locator
To use the Tag Locator application:
1. Tap Tag Locator icon on the mobile computer to open the Tag Locator application.
Figure 5-1
Tag Locator
Page 87
Tag Locator 5 - 3
Figure 5-2
Enter the tag ID in one of three ways:
•
•
•
Enter Tag ID
Type the tag ID in the TagID text box, then select Locate or press and hold the trigger.
Perform a search operation by selecting the Search Tags button or by pressing and holding the trigger.
Select the Import Tags button to import a list of saved tags from a .csv file. See Locating Tags via .csv File on
page 5-4.
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5 - 4 RFD5500 RFID Sled User Guide
Locating Tags via .csv File
To locate tags via a .cvs file:
1. Select the Import Tags button to import a list of saved tags from a .csv file. The window in Figure 5-3 displays.
Figure 5-3
Opening a .csv File
Page 89
2. Select the desired .csv file to import the tags to the list.
Tag Locator 5 - 5
Figure 5-4
3. Select a tag from the list to search.
Tag List
Page 90
5 - 6 RFD5500 RFID Sled User Guide
4. Select the Start Locating button or press and hold the trigger. Move the mobile computer in all directions to get
the relative position of the tag, indicated by a beep, the vertical progress bar, or both.
Figure 5-5
Tag Search
Select Menu > Options to turn the beeper on or off, and to display data in ASCII or hexadecimal format.
Figure 5-6
Options Menu
Page 91
Chapter 6 Programming for RFD5500
Programming
The primary programming interface for the Zebra RFD5500 UHF sled reader is via the RFID3 API.
Applications for interacting with the RFD5500 sled reside on the mobile computer. Applications are developed
using the RFID3 API set and use any standard assemblies included in the EMDK (as applicable). The supported
programming languages are C (using Zebra EMDK for C) and .Net (using Zebra EMDK for .Net).
The recommended reference guide for the RFID3 API set is included as a part of the Zebra EMDK installer. It is
available on the Zebra Support site at http://www.zebra.com/support. The Programmers Guide included in the Help
section contains an introduction on how to perform various functions using the RFID3 API set.
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6 - 2 RFD5500 RFID Sled User Guide
Page 93
Chapter 7 Maintenance and Troubleshooting
Introduction
This chapter includes instructions on cleaning and maintenance, and provides troubleshooting solutions for
potential problems.
Cleaning
CAUTION Always wear eye protection.
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Zebra for more information.
WARNING! Avoid exposing this product to contact with hot oil or other flammable liquids. If such
exposure occurs, unplug the device and clean the product immediately in accordance with
these guidelines.
Approved Cleanser Active Ingredients
100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl
alcohol, bleach/sodium hypochlorite, hydrogen peroxide or mild dish soap.
Harmful Ingredients
The following chemicals are known to damage the plastics on the RFD5500 and Mobile Computers and should not
come in contact with the device: ammonia solutions, compounds of amines or
ammonia; acetone; ketones; ethers; aromatic and chlorinated hydrocarbons; acqueous or alcoholic alkaline
solutions; ethanolamine; toluene; trichloroethylene; benzene; carbolic acid and TB-lysoform.
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7 - 2 RFD5500 RFID Sled User Guide
Cleaning Instructions
Do not apply liquid directly to the RFD5500 and Mobile Computers. Dampen a soft cloth or use pre-moistened
wipes. Do not wrap the device in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around
the display window or other places. Allow the unit to air dry before use.
Special Cleaning Notes
Many vinyl gloves contain phthalate additives, which are often not recommended for medical use and are known to
be harmful to the housing of the RFD5500 and Mobile Computers. The RFD5500 should not be handled while
wearing vinyl gloves containing phthalates, or before hands are washed to remove contaminant residue after
gloves are removed. If products containing any of the harmful ingredients listed above are used prior to handling
the RFD5500, such as hand sanitizer that contain ethanolamine, hands must be completely dry before handling the
RFD5500 to prevent damage to the plastics.
Materials Required
•
Alcohol wipes
•
Lens tissue
•
Cotton tipped applicators
•
Isopropyl alcohol
•
Can of compressed air with a tube.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
1. Remove the DC power cable from the cradle.
2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the
connector.
4. All sides of the connector should also be rubbed with the cotton tipped applicator.
5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your
face.
6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.
Page 95
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required. However when used in dirty environments it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
Maintenance
For trouble-free service, observe the tips that follow when using the device.
RFD5500
•
Although the device is water and dust resistant, do not expose it to rain or moisture for an extended period of
time. In general, treat the device as a pocket calculator or other small electronic instrument.
•
Do not clean the device or expose it to rain or moisture when the battery is removed. Without the battery , the
device is not water/dust sealed.
•
Do not drop the device or subject it to strong impact.
Maintenance and Troubleshooting 7- 3
•
Protect the device from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and
keep it away from heat sources.
•
Do not store or use the device in any location that is extremely dusty, damp, or wet.
•
Do not use window cleaning solution. Use a soft cloth dampened with a 50/50 solution of isopropyl alcohol
and water. See Cleaning on page 7-1.
•
Do not allow the solution to form a pool of liquid anywhere on the screen or device.
•
Do not use a large amount of solution to cause the device to remain wet.
Battery
WARNING! Do not store the device with the battery installed. Doing so long term may cause irreversible
harm to the battery. Always store the battery removed from the device. If a battery is
installed during long term storage, it may discharge to point at which it cannot be recovered.
Even when stored separately from device it is important to follow industry standard guidelines. When batteries are
stored over a year, battery cell manufacturers advise that some irreversible deterioration in overall battery quality
may occur. To minimize this loss, they recommend storing batteries half charged in a dry, cool place between 41°
and 77°F (5° and 25°C), the cooler the better. Batteries should be charged to half capacity at least once a year. In
order to charge a battery to half capacity, take a fully discharged battery and charge it for two hours. If an
electrolyte leakage is observed, avoid any contact with the affected area and properly dispose of the battery.
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7 - 4 RFD5500 RFID Sled User Guide
ActiveSync RNDIS
When using the RFD5500 RFID Sled with a MC65 mobile computer, ActiveSync RNDIS is required to establish a
connection with the host PC.
NOTE The ActiveSync RNDIS selection is a requirement Only for the MC65 mobile computer.
To connect via ActiveSync RNDIS:
1. Tap on the Start button.
2. Select Settings.
3. Select Connections.
4. Select USB Connect.
5. The window shown in Figure 7-1 displays. Select ActiveSync RNDIS.
6. Select Connect.
Figure 7-1
ActiveSync over RNDIS Window
Page 97
Initial Sled Removal Error Notification
The first time a RFD5500 RFID Sled is detached from the mobile device, an error notification will appear.
The error notification prerequisite is as follows:
•
Mobile computer is clean booted (factory defaults).
•
MobileRFID is installed and running.
Select Don’t Send to safely ignore the error message and to close the dialog box.
Maintenance and Troubleshooting 7- 5
Figure 7-2
Initial Sled Removal Error Notification
NOTE The error notification will only happen once upon the initial RFID Sled removal from the mobile computer.
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7 - 6 RFD5500 RFID Sled User Guide
Troubleshooting
Single Slot USB Cradle
Table 7-1
RFID Sled is not
reading tags; RFID
operation results in
failure.
Table 7-2
Troubleshooting the RFD5500 RFID Sled
Symptom Possible Cause Action
IMPORTANT When using a single slot cradle with the RFD5500 and mobile computer, only use single slot cradle
Troubleshooting the Single Slot USB Cradle
MobileRFID
software is not
connected to radio
module.
Mobile device is not
inserted correctly in
sled.
Required firmware
was not installed on
the Mobile
Computer.
part number: CRD-MC5X-RCHG1-01.
This single slot cradle can be used for regular MC55, MC65, MC67 (WEH 6.5) operations both with
and without the RFD5500 RFID sled.
Check MobileRFID for status. If status Stopped, start RFID by
selecting: RFID > Settings > Run\Stop. After successful connection with
radio module, the status will change to Running. See MobileRFID
Run/Stop RFID on page 2-20.
Remove and reinsert the Mobile Device securely in the RFID Sled.
Confirm necessary firmware is installed on device.
Symptom Possible Cause Action
LEDs do not light
when Mobile
Computer or spare
battery is inserted.
Cradle is not
receiving power.
Mobile Computer is
not seated firmly in
the cradle.
Spare battery is not
seated firmly in the
cradle.
Ensure the power cable is connected securely to both the cradle
and to AC power.
Remove and re-insert the Mobile Computer into the cradle,
ensuring it is firmly seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
Page 99
Maintenance and Troubleshooting 7- 7
Table 7-2
Mobile computer
battery is not
charging.
Spare battery is not
charging.
Troubleshooting the Single Slot USB Cradle (Continued)
Symptom Possible Cause Action
Mobile Computer
was removed from
cradle or cradle
was unplugged
from AC power too
soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
Mobile computer is
not fully seated in
the cradle.
Extreme battery
temperature.
Battery not fully
seated in charging
slot.
Battery inserted
incorrectly.
Ensure cradle is receiving power. Ensure Mobile Computer is
seated correctly. Confirm main battery is charging under Start >
Settings > System > Power.
battery.
Remove and re-insert the Mobile Computer into the cradle,
ensuring it is firmly seated.
Battery does not charge if ambient temperature is below 0°C
(32°F) or above 40°C (104°F).
Remove and re-insert the spare battery in the cradle, ensuring it is
firmly seated.
Re-insert the battery so the charging contacts on the battery align
with the contacts on the cradle.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
Mobile computer
removed from
cradle during
communications.
Communication
software is not
installed or
configured properly .
Replace Mobile Computer in cradle and retransmit.
Perform setup as described in User Guide of Mobile Computer.
Page 100
7 - 8 RFD5500 RFID Sled User Guide
Cables
Table 7-3
Mobile computer
battery is not
charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Troubleshooting the Cables
Symptom Possible Cause Action
Mobile computer
was disconnected
from AC power too
soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
The Mobile
Computer is not
fully attached to
power.
Cable was
disconnected from
Mobile Computer
during
communications.
Incorrect cable
configuration.
Communication
software is not
installed or
configured properly .
Connect the power cable correctly. Confirm main battery is
charging under Start > Settings > System > Power.
battery.
Detach and re-attach the power cable to the Mobile Computer,
ensuring it is firmly connected.
Re-attach the cable and retransmit.
See the system administrator.
Perform setup as described in the User Guide of Mobile Computer.
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