Zebra DCR7X00 Debit Card Reader iPOS TC Product Reference Guide English

iPOS TC

Product Reference Guide

iPOS TC

Product Reference Guide

72-61362-01

Revision A

August 2003

© 2003 by Symbol Technologies, Inc. All rights reserved.

No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written consent of Symbol.
No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a
licensed program with other program material, create a derivative work from a licensed
program, or use a licensed program in a network without written permission from Symbol.
The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part.
The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.

Symbol reserves the right to make changes to any software or product to improve reliability,
function, or design.

Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.

Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol
Technologies, Inc. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300

http://www.symbol.com

ii

Contents

About This Guide

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Chapter 1. Getting Started

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Parts of the iPOS TC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

POS Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Dual Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

posPortal Transaction Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Chapter 2. Setting Up the iPOS TC System

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Installing the iPOS TC System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

RS-232 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

RS-485 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

USB Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Installing the Screen Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Replacing the Screen Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Mounting the iPOS TC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

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iPOS TC Product Reference Guide

Chapter 3. Configuring the iPOS TC

Using the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Changing iPOS TC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Creating a New Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Setting Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Adjusting Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Changing Host Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Changing IP Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Calibrating the iPOS TC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Testing Device Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Downloading Files to the iPOS TC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Reloading Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Using the TC IFB Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

If the Download Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16

Appendix A. Technical Specifications

Index

iv

About This Guide

Introduction

The iPOS TC Product Reference Guide provides instructions for setting up and configuring
the iPOS TC Transaction System.

Chapter Descriptions

• Chapter 1, Getting Started, provides an overview of the iPOS TC and its
transaction application.

• Chapter 2, Setting Up the iPOS TC System, describes how to connect the terminal
to a host, connect peripherals, install the screen guard, and mount the terminal.

• Chapter 3, Configuring the iPOS TC, provides information on configuring the iPOS
TC for customer interaction.

• Appendix A, Technical Specifications, provides specification information for the
terminal.

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iPOS TC Product Reference Guide

Notational Conventions

The following conventions are used in this document:

• Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents. It also identifies names of
screens, menus, menu items, and fields within screens.

• Courier text identifies buttons to be tapped or clicked on screens.

• Bullets (•) indicate:

• action items

• lists of alternatives

• lists of required steps that are not necessarily sequential

• Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.

Service Information

If you have a problem with your equipment, contact the Symbol Support Center. If your
problem cannot be resolved over the phone, you may need to return your equipment for
servicing. If that is necessary, you will be given special directions.

Note: Symbol Technologies is not responsible for any damages incurred

during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty.

Symbol Support Center

For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:

United States

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350

vi

Canada

Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226

About This Guide

United Kingdom

Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
[phone] (Outside UK)

Australia

Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
[phone] (Outside Australia)

Denmark/Danmark

Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
[phone] (Outside Denmark)

Finland/Suomi

Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
[phone] (Outside Finland)

Asia/Pacific

Symbol Technologies Asia, Inc (Singapore
Branch)

230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel : [phone]
Fax : [phone]

Austria/Österreich

Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
[phone] (Outside Austria)

Europe/Mid-East Distributor Operations

Contact your local distributor or call
[phone]

France

Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
[phone] (Outside France)

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iPOS TC Product Reference Guide

Germany/Deutchland

Symbol Technologies GmbH
Waldstrasse 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
[phone] (Outside Germany)

Latin America Sales Support

2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
[phone] (Outside United States)
954-340-9454 (Fax)

Netherlands/Nederland

Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
[phone] (Outside Netherlands)

Italy/Italia

Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
[phone] (Outside Italy)

Mexico/México

Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
[phone] (Outside Mexico)

Norway/Norge

Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway

Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway

South Africa

Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
[phone] (Outside South Africa)

viii

[phone]

Spain/España

Symbol Technologies S.L.
C/ Peonias, 2
Edificio Piovera Azul
28042 Madrid, Spain
91 324 40 00 (Inside Spain)
[phone] (Outside Spain)

About This Guide

Sweden/Sverige

“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden

Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden

Switchboard: 08 445 29 00 (domestic)
Call Center: [phone] (international)
Support E-Mail:

[e-mail]

If you purchased your Symbol product from a Symbol Business Partner, contact that
Business Partner for service.

For the latest version of this guide go to:http://www.symbol.com/manuals.

ix

iPOS TC Product Reference Guide

x

Chapter 1

Getting Started

Introduction

The multifunctional iPOS TC interactive payment terminal enables electronic transaction
payments and interoperates with HTML-based applications at point-of-sale. The iPOS TC
features:

• 206 MHz Intel StrongARM

• Pressure sensitive touchpad

• Color 1/4 VGA LCD

• GIF and Java applet animation support that enables display of advertisements and

promotions

• Dual channel connectivity features legacy data ports (RS-232, RS-485, and USB),

PCMCIA Type II slot, and onboard Ethernet

• 3-Track Magnetic Stripe Reader (MSR) for credit and debit card reading

• posPortal transaction application which enables Web-based transactions, allowing

customers to select payment method, view itemized purchases, and participate in
surveys

• iPOS TC Software Suite for Windows and IBM-based host environments. Based

on OPOS or JPOS industry standards, the Software Suite allows developers to use
C/C++, Java, or VB to integrate the iPOS TC into the store payment system.

®

processor

1-1

iPOS TC Product Reference Guide

Parts of the iPOS TC

The following illustration indicates the parts of the iPOS TC.

Stylus Magnetic

Touchpad

Stripe Reader

1-2

USB Port

Onboard

Ethernet Port

PCMCIA Slot

Reset Button

Figure 1-1. Parts of the iPOS TC

RS-232/RS-485
Port

Setup Button

Getting Started

System Interface

POS Host Interface

The iPOS TC supports standard RS-232/RS-485 or Universal Serial Bus (USB) interfaces
to a POS host device, allowing the terminal to collect line-item purchase and account
information, personal identification numbers (PINs), credit and debit authorization, and
signatures.

LAN Interface

The iPOS TC contains a PCMCIA Type II slot for PCMCIA cards, supporting LAN, WLAN,
and memory functions. Its on-board Ethernet port supports high-speed 10base-T Ethernet
connection to a LAN network via a standard Ethernet cable.

The iPOS TC supports PCMCIA ATA flash cards and the Aironet Cisco 350 Series wireless
LAN cards. The device does not support hot plug/unplug.

Install the PCMCIA and wireless cards with the product label side facing the bottom of the
iPOS TC device.

Dual Channel

The iPOS TC also supports Dual Channel capability using an Ethernet or PCMCIA
connection and an RS-232/RS-485 or USB connection to connect to a server and the POS
host device simultaneously.

posPortal Transaction Application

The posPortal transaction application allows the iPOS TC to connect to ASP services,
enabling Web-based transactions which take advantage of the distribution and customer
profiling capabilities of the Internet. posPortal is a Java application which resides and
executes on the iPOS TC, and allows customers to select a preferred payment method,
view line item detail, participate in surveys, and view targeted color ads. posPortal provides
ready-to-integrate templates and offers simple migration to a paperless, electronically
secure POS environment. See the posPortal Online Reference System available at
http://devzone.symbol.com/ for more information.

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iPOS TC Product Reference Guide

1-4

Chapter 2

Setting Up the iPOS TC System

Introduction

This chapter provides information on installing the iPOS TC, including:

• connecting to a POS host device

• installing peripherals

• installing and replacing the screen guard

• mounting the terminal on a counter or tabletop.

2-1