ZEBRA CC600, CC6000 User manual

CC600/CC6000
Customer Concierge
Integrator Guide
for Android ™ 8.1.0 Oreo
MN-003411-02EN

Copyright

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2019-2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved. Google ™ , Android, Google Play™ and other marks are trademarks of Google LLC; Oreo is a trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective owners.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/ copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.

Terms of Use

Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Revision History

Changes to the original guide are listed below:
Change Date Description
-01 Rev A 4/2019 Initial Release
-02EN Rev A 8/2020 Removed duplicate screen captures. Removed Imager as Camera. Labeled the proximity sensor in Figure 1. Updated Documentation Set, Supported Decoders, and Transferring Files with a
Host Computer via USB sections.
2
Table of Contents
Copyright ......................................................................................................................... 2
Terms of Use ..................................................................................................................2
Revision History ..............................................................................................................2
About This Guide........................................................................................................ 10
Introduction ................................................................................................................... 10
Documentation Set ....................................................................................................... 10
Configurations .............................................................................................................. 11
Accessories ...................................................................................................................11
Software Versions ......................................................................................................... 12
Chapter Descriptions .................................................................................................... 13
Notational Conventions ................................................................................................ 14
Service Information ....................................................................................................... 14
Provide Documentation Feedback ................................................................................ 14
Getting Started............................................................................................................ 15
Introduction ................................................................................................................... 15
Unpacking .....................................................................................................................15
Features ....................................................................................................................... 16
Setup ............................................................................................................................. 20
Inserting the microSD Card (Optional) .......................................................................... 21
Mounting the Device ..................................................................................................... 21
Google Account Setup .......................................................................................... 28
Zebra Visibility Services ........................................................................................ 28
Resetting the Device ..................................................................................................... 28
Settings........................................................................................................................ 30
Introduction ................................................................................................................... 30
WLAN Configuration ..................................................................................................... 30
3
Table of Contents
Configuring a Secure Wi-Fi Network ..................................................................... 30
Manually Adding a Wi-Fi Network ......................................................................... 32
Configuring for a Proxy Server .............................................................................. 33
Configuring the Device to Use a Static IP Address ............................................... 34
Wi-Fi Preferences .................................................................................................. 35
Additional Wi-Fi Settings ....................................................................................... 36
Wi-Fi Direct ............................................................................................................ 38
Setting Screen Lock ...................................................................................................... 38
Setting Screen Lock Using PIN ............................................................................. 39
Setting Screen Unlock Using Password ................................................................ 40
Setting Screen Unlock Using Pattern .................................................................... 41
Showing Passwords ...................................................................................................... 41
Accounts ....................................................................................................................... 42
Language Usage ........................................................................................................... 42
Changing the Language Setting ............................................................................ 42
Adding Words to the Dictionary ............................................................................. 42
Keyboard Settings ................................................................................................. 42
PTT Express Configuration ................................................................................... 43
RxLogger ......................................................................................................................43
RxLogger Configuration ........................................................................................ 43
RxLogger Settings ........................................................................................................ 44
ANR Module .................................................................................................... 44
Kernal Module ................................................................................................. 44
Logcat Module ................................................................................................ 45
LTS Module ..................................................................................................... 46
Ramoops Module ............................................................................................ 46
Resource Module ............................................................................................ 47
Snapshot Module ............................................................................................ 47
TCPDump Module .......................................................................................... 48
Tombstone Module ......................................................................................... 48
Configuration File .................................................................................................. 48
Enabling Logging ................................................................................................... 48
Disabling Logging .................................................................................................. 48
Extracting Log Files ............................................................................................... 48
RxLogger Utility ..................................................................................................... 49
App View ....................................................................................................................... 49
Viewing Logs ................................................................................................... 50
Backup ............................................................................................................ 51
Archive Data ................................................................................................... 52
Overlay View ......................................................................................................... 52
Initiating the Main Chat Head .......................................................................... 52
Removing the Main Chat Head ....................................................................... 52
Viewing Logs ................................................................................................... 53
4
Table of Contents
Removing a Sub Chat Head Icon ................................................................... 54
Backing Up In Overlay View ........................................................................... 54
About Phone ................................................................................................................. 54
USB/Ethernet Communication................................................................................... 56
Introduction ................................................................................................................... 56
Transferring Files with a Host Computer via USB ........................................................ 56
Transferring Files .................................................................................................. 56
Transferring Photos ............................................................................................... 57
Disconnect from the Host Computer ..................................................................... 57
USB/Ethernet Communication ..................................................................................... 58
Ethernet Settings ................................................................................................... 58
Configuring Ethernet Proxy Settings ..................................................................... 58
Configuring Ethernet Static IP Address ................................................................. 59
Establishing Ethernet Connection ......................................................................... 60
DataWedge .................................................................................................................. 61
Introduction ................................................................................................................... 61
Basic Scanning ............................................................................................................. 61
Barcode Capture with an Imager ........................................................................... 61
Profiles .......................................................................................................................... 62
Profile0 .................................................................................................................. 62
Plug-ins ................................................................................................................. 63
Input Plug-ins ........................................................................................................ 63
Process Plug-ins ................................................................................................... 63
Output Plug-ins ...................................................................................................... 63
Profiles Screen .............................................................................................................. 64
Profile Context Menu ............................................................................................. 64
Options Menu ........................................................................................................ 65
Disabling DataWedge ............................................................................................ 65
Creating a New Profile .................................................................................................. 65
Profile Configuration ..................................................................................................... 66
Associating Applications ........................................................................................ 66
Data Capture Plus ................................................................................................. 68
Barcode Input ................................................................................................................ 70
Enabled ........................................................................................................... 70
Scanner Selection ........................................................................................... 70
Auto Switch to Default on Event ..................................................................... 70
Configure Scanner Settings ............................................................................ 71
Decoders ......................................................................................................... 71
Decoder Params ............................................................................................. 74
5
Table of Contents
Codabar .......................................................................................................... 74
UPC EAN Params ........................................................................................... 79
Reader Params ............................................................................................... 81
Scan Params .................................................................................................. 84
UDI Params .................................................................................................... 85
Keep enabled on suspend .............................................................................. 85
Voice Input ............................................................................................................ 85
Keystroke Output ................................................................................................... 86
Intent Output .......................................................................................................... 87
Intent Overview ............................................................................................... 88
IP Output ............................................................................................................... 89
Usage .............................................................................................................. 90
Using IP Output with IPWedge .............................................................................. 91
Using IP Output without IPWedge .................................................................. 92
Generating Advanced Data Formatting Rules .............................................................. 93
Configuring ADF Plug-in ........................................................................................ 93
Creating a Rule ..................................................................................................... 94
Defining a Rule ............................................................................................... 95
Defining Criteria .............................................................................................. 95
Defining an Action ........................................................................................... 97
Deleting a Rule ............................................................................................... 97
Order Rules List .............................................................................................. 97
Deleting an Action ........................................................................................... 98
ADF Example .................................................................................................. 98
DataWedge Settings ................................................................................................... 102
Importing a Configuration File ....................................................................... 102
Exporting a Configuration File ............................................................................. 103
Importing a Profile File ........................................................................................ 103
Exporting a Profile ............................................................................................... 103
Restoring DataWedge ......................................................................................... 104
Configuration and Profile File Management ................................................................ 104
Enterprise Folder ................................................................................................. 104
Auto Import .......................................................................................................... 104
Programming Notes ............................................................................................ 105
Capture Data and Taking a Photo in the Same Application ................................ 105
Disable DataWedge on Device and Mass Deploy ............................................... 105
DataWedge APIs ................................................................................................. 105
Reporting ............................................................................................................. 105
Soft Scan Trigger ................................................................................................ 106
Function Prototype ........................................................................................ 106
Scanner Input Plugin ........................................................................................... 106
Function Prototype .............................................................................................. 106
Parameters ................................................................................................... 106
Return Values ............................................................................................... 106
6
Table of Contents
Example ........................................................................................................ 107
Comments ..................................................................................................... 107
Enumerate Scanners ........................................................................................... 107
Function Prototype ........................................................................................ 108
Parameters ................................................................................................... 108
Return Values ............................................................................................... 108
Example ........................................................................................................ 109
Comments ..................................................................................................... 109
Set Default Profile ............................................................................................... 110
Default Profile Recap .................................................................................... 110
Usage Scenario ............................................................................................ 110
Function Prototype ........................................................................................ 110
Parameters ................................................................................................... 110
Return Values ............................................................................................... 110
Example ........................................................................................................ 111
Comments ..................................................................................................... 111
Reset Default Profile ........................................................................................... 111
Function Prototype ........................................................................................ 112
Parameters ................................................................................................... 112
Return Values ............................................................................................... 112
Example ........................................................................................................ 112
Comments ..................................................................................................... 112
Switch To Profile ................................................................................................. 113
Profiles Recap ............................................................................................... 113
Usage Scenario ............................................................................................ 113
Function Prototype ........................................................................................ 113
Parameters ................................................................................................... 113
Return Values ............................................................................................... 114
Example ........................................................................................................ 114
Comments ..................................................................................................... 114
Notes ............................................................................................................. 115
Application Deployment........................................................................................... 116
Introduction ................................................................................................................. 116
Security ....................................................................................................................... 116
Secure Certificates ...................................................................................................... 116
Installing a Secure Certificate ..................................................................................... 116
Configuring Credential Storage Settings ............................................................. 117
Development Tools ..................................................................................................... 117
Android ................................................................................................................ 117
EMDK for Android ............................................................................................... 118
StageNow ............................................................................................................ 119
ADB USB Setup .......................................................................................................... 119
Enabling USB Debugging ........................................................................................... 119
7
Table of Contents
Application Installation ................................................................................................ 120
Installing Applications Using the USB Connection .............................................. 120
Installing Applications Using the Android Debug Bridge ..................................... 121
Installing Applications Using a microSD Card ..................................................... 122
Uninstalling an Application .................................................................................. 123
Performing a System Update ...................................................................................... 124
Downloading the System Update Package ......................................................... 124
Using microSD Card ............................................................................................ 124
Using ADB ........................................................................................................... 125
Verify System Update Installation ....................................................................... 126
Performing an Enterprise Reset .................................................................................. 126
Downloading the Enterprise Reset Package ....................................................... 126
Using microSD Card ............................................................................................ 126
Using ADB ........................................................................................................... 127
Performing a Factory Reset ........................................................................................ 127
Downloading the Factory Reset Package ........................................................... 127
Using microSD Card ............................................................................................ 128
Using ADB ........................................................................................................... 128
Storage .......................................................................................................................129
Random Access Memory .................................................................................... 129
Internal Storage ................................................................................................... 130
External Storage .................................................................................................. 131
Formatting a microSD Card .......................................................................... 132
Formatting as Internal Memory ..................................................................... 133
Enterprise Folder ................................................................................................. 134
App Management ........................................................................................................ 134
Viewing App Details .................................................................................................... 136
Managing Downloads ................................................................................................. 136
Maintenance and Troubleshooting ......................................................................... 137
Introduction ................................................................................................................. 137
Maintaining the Device ................................................................................................ 137
Cleaning Instructions .................................................................................................. 137
Approved Cleanser Active Ingredients ................................................................ 137
Harmful Ingredients ............................................................................................. 138
Device Cleaning Instructions ...................................................................................... 138
Special Cleaning Notes ....................................................................................... 138
Cleaning Materials Required ............................................................................... 138
Cleaning Frequency ............................................................................................ 138
Cleaning the Device ............................................................................................ 139
Housing ............................................................................................................... 139
8
Table of Contents
Display ................................................................................................................. 139
Camera and Exit Window .................................................................................... 139
Troubleshooting ......................................................................................................... 140
Technical Specifications.......................................................................................... 142
Introduction ................................................................................................................. 142
Technical Specifications ............................................................................................. 142
CC6000 ............................................................................................................... 142
CC600 ................................................................................................................. 144
Decode Distances ...................................................................................................... 146
CC6000 - SE4710 Scan Engine .......................................................................... 146
CC600 - SE2100 Scan Engine ............................................................................ 147
9

About This Guide

Introduction

This guide provides information about using the CC600 and CC6000 Customer Concierge and accessories.
NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set provides information for specific user needs, and includes:
CC600/CC6000 Customer Concierge Quick Start Guide for Android Version 8.1, p/n MN-003315-xx, - describes how to get the device up and running.
CC600/CC6000 Customer Concierge User Guide for Android Version 8.1, p/n MN-003313-xx, ­describes how to use the device.
CC600/CC6000 Customer Concierge Integrator Guide for Android Version 8.1, p/n MN-003411-xx,
- describes how to set up the device and accessories.
For the latest version of this guide and all guides, go to: www.zebra.com/support
10

Configurations

This guide covers the configurations listed in Table 1 and Table 2.
Table 1 CC600 Device Configurations
About This Guide
Configuration Description
CC600-5-3200LNWW 5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,
Ethernet/Wi-Fi, Imager, Worldwide Configuration
CC600-5-3200LNNA 5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,
Ethernet/Wi-Fi, Imager, North America Configuration
CC600-5-3200LNEU 5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,
Ethernet/Wi-Fi, Imager, Europe Configuration
CC600-5-3200LNIN 5 inch, OS: Android ™ 8.1.0 Oreo, 32GB,
Ethernet/Wi-Fi, Imager, India Configuration
Table 2 CC6000 Device Configurations
Configuration Description
CC6000-10-3200LCWW 10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,
Landscape, Imager, Worldwide Configuration
Front
Camera
No SE2100
No SE2100
No SE2100
No SE2100
Front
Camera
No SE4710
Scan
Engine
Scan
Engine
CC6000-10-3200PCWW 10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,
CC6000-10-3200LCNA 10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,
CC6000-10-3200PCNA 10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,
CC6000-10-3200LNNA 10 inch, OS: Android ™ 8.1.0 Oreo, 32GB,

Accessories

Table 3 Accessories
Mounting Plates
CC600 Wall Mount 21-118517-01R CC600 Wall Mounting Kit
CC600 Pole Mount 21-118517-02R CC600 Pole Mounting Kit
Yes SE4710
Portrait, Imager, Worldwide Configuration
Yes SE4710
Portrait, Imager, North America Configuration
Yes SE4710
Portrait, Imager, North America Configuration
No SE4710 Landscape, Imager, North America Configuration
Accessory Part Number Description
11
Table 3 Accessories
Accessory Part Number Description
CC6000 Wall Mounting Kit
CC6000 Wall Mounting Kit
CC6000 Wall Mounting Kit
About This Guide
KT-152097-03 CC6000 Wall Mounting Kit with Power
Supply Storage
KT-152097-01 100mm VESA
KT-152098-03 Slimmer, CC6000 specific mount
CC6000 Pole Mounting Kit
CC6000 Pole Mounting Kit
Communication Cables
USB-C Cable CBL-TC2X-USBC-01 Used to communicate with CC6000 via the
USB-C Cable CBL-TC5X-USBC2A-01 Used to communicate with CC6000 via the
Power Supplies
DC Line Cord CBL-DC-383A1-01 Used with Power Supply
Power Supply PWR-BUA5V16W0WW 100-240VAC, 5.4V, 3A, 16W
KT-152096-03 100mm VESA
Includes additional storage shelf to hold power supply
Modified over KT0152096-02 to better hold Level VI power supply.
KT-152096-01 100mm VESA
USB OTG port.
USB OTG port.
(PWR-BUA5V16W0WW) Cable length is 6 ft
Meets US DOE Level VI efficiency standard
Replaces PWRS-14000-249R
AC Line Cord 50-16000-182R Used with

Software Versions

To determine the current software versions:
1. Swipe down from the top to open Quick Settings.
2. Touch > System.
3. Touch About phone.
50-14000-147R/50-14000-249R?PWRS-1 4000-249R/PWR-BUA5V16W0WW
12
4. The following information displays:
Status
SW Components
Legal Information
Model
Android version
Android security patch level
Kernel version
Build Fingerprint
Build number
To determine the device serial number, touch About Phone > Status. Serial number displays.

Chapter Descriptions

Topics covered in this guide are as follows:
Getting Started provides information on getting the device up and running for the first time.
Settings provides the settings for configuring the device.
USB/Ethernet Communication describes how to connect the device to a host computer using USB and Ethernet.
DataWedge describes how to use and configure the DataWedge application.
Application Deployment provides information for developing and managing applications.
Maintenance and Troubleshooting includes instructions on cleaning and storing the device, and provides troubleshooting solutions for potential problems during device operation.
Technical Specifications provides the technical specifications for the device.
About This Guide
13

Notational Conventions

The following conventions are used in this document:
“Device” refers to all configurations of the CC600 Customer Concierge and CC6000 Customer Concierge.
Bold text is used to highlight the following:
Dialog box, window and screen names
Drop-down list and list box names
Check box and radio button names
Icons on a screen
Key names on a keypad
Button names on a screen.
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential.
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
About This Guide

Service Information

If you have a problem with your equipment, contact Customer Support for your region. Contact information is available at: zebra.com/support
When contacting support, please have the following information available:
Serial number of the unit (found on manufacturing label)
Model number or product name (found on manufacturing label)
Software type and version number
IMEI number.
Customer Support responds to calls by email or telephone within the time limits set forth in support agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing and will be given specific directions. We are not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
.

Provide Documentation Feedback

If you have comments, questions, or suggestions about this guide, send an email to
EVM-Techdocs@zebra.com
.
14

Getting Started

Introduction

This chapter provides information for getting the device up and running for the first time.

Unpacking

1. Carefully remove all protective material from the device and save the shipping container for later storage and shipping.
2. Verify that the following are included:
CC600 or CC6000 interactive kiosk.
Regulatory Guide.
CC600 only: Ferrite bead for EMI. Attaches to the DC power module.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the display.
15

Features

Front
Facing
Camera
Touch
Screen and
Display
Speaker
NFC Antenna
Speaker
Exit Window (Scanner)
Microphone
Proximity Sensor
Mounting Bracket Screw Holders
Micro SD Card Slot
Audio
Adjustment/
Programmable
Buttons
Reset Button
Figure 1 CC6000 Front View
Getting Started
NOTE: Although the orientations differ, the features on the CC6000 landscape and portrait devices are the
same.
Figure 2 CC6000 Back View
16
Getting Started
USB C Port
(Used for
External
display or
OTG)
Power
Port
Audio
Port
USB A
Port
USB A
Port
Ethernet with POE
Figure 3 CC6000 Power and Cable Ports
17
Getting Started
Mounting
Bracket
Mounting
Bracket Screw
Holders
Mounting
Bracket Locking
Screw
Wall Mount Screw Holes
Speaker
Exit Window
(Scanner)
Proximity Sensor
Microphone
Touch Screen and Display
Figure 4 CC6000 Back With Bracket View
Figure 5 CC600 Front Views
18
Figure 6 CC600 Back View
Reset Button
Mounting
Bracket
Screw
Holders
(4)
Micro SD Card Slot
Audio
Adjustment/Programmable
Buttons
x
USB C Port
(Used for
External
display or
OTG and other
USB-2
peripherals)
Power
Port
Micro SD Card Slot
Ethernet with POE
Getting Started
21
Figure 7 CC600 Power and Cable Ports
19
Getting Started
21
Mounting
Bracket
Mounting
Bracket Screw
Holders
Mounting
Bracket
Locking
Screw
Wall Mount Screw Holes
Figure 8 CC600 Back With Bracket View
Table 4 Feature Descriptions
Item Function
Touch Screen and
Displays all information needed to operate the device.
Display
Exit Window (Scanner)
Provides data capture using the imager and reads a barcode. Note: To read a barcode, a scan-enabled app is required on the device.
Speaker Provides audio output for video and music playback. Provides audio in
speaker-phone mode.
NFC Antenna Reads NFC tags. (CC6000 Only)
Proximity Sensor Identifies the proximity of a user for turning up the display.
Microphone Use for communications in Speakerphone mode.
Front Facing Camera Captures still photos and videos.
Note: Select CC6000 devices only.
Interface Connectors See Figure 3 and Figure 7.
Volume Up/Down Button
External Display Designated for USB-C port utilization.
Increase and decrease audio volume (programmable).

Setup

Perform this procedure to start using the device for the first time.
Install a micro secure digital (SD) card (optional).
Connect the power supply to power on the device.
Configure the device.
20
Getting Started
Mount the device with the mounting bracket.
Setup a Google account.

Inserting the microSD Card (Optional)

The microSD card slot provides secondary non-volatile storage. The slot is located on the back of the device to the right of the audio jack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD pre-
cautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.
To install the microSD card:
1. Remove the device from the mounting bracket, if installed.
2. Slide the microSD card, connectors down, into the device as shown in Figure 9.
Figure 9 Inserting microSD Card

Mounting the Device

Each configuration of the device requires the appropriate mounting bracket to mount the device to a wall or other flat surface. The diameter of the holes for the wall screws is 5.8mm (0.228 in).
NOTE: Device measurements in Figure 10, Figure 11 and Figure 12 are in millimeters.
21
Figure 10 CC600 Measurements
Getting Started
Figure 11 CC6000 Portrait Measurements
22
Getting Started
Shoulder Screw Hole (4)
Wall Screw Hole (3)
Securing Screw
21
Securing Screw Hole
Figure 12 CC6000 Landscape Measurements
Figure 13 CC600 Mounting Bracket
23
Getting Started
Shoulder Screw Hole (4)
Power Supply
Wall Screw Hole (4)
Shoulder Screw Hole (4)
Wall Screw Hole (4)
Securing Screw
Securing
Screw Hole
Power Supply
Figure 14 CC6000 Mounting Bracket - Portrait Orientation
Figure 15 CC6000 Mounting Bracket (KT-152098-03) - Landscape Orientation
24
Getting Started
To Wall
To Wall
To mount the device:
1. Determine the CC600 or CC6000 mounting location.
2. Secure the mounting plate to the wall using the screws provided (three screws for the CC600 plate and four screws for the CC6000).
Figure 16 Attaching the CC600 Bracket To Wall
Figure 17 Attaching the CC6000 Bracket To Wall
3. Insert the four shoulder screws, also provided, into the mounting holes in the back of the device.
25
Getting Started
Figure 18 Inserting Shoulder Screws
4. Connect the power supply to the power port. Connect any additional cables into the appropriate ports shown in Figure 3 and Figure 7.
5. Mount the device by placing the shoulder screws through the four keyholes on the mounting plate, and slide the device down to secure in place.
26
Getting Started
Locking
Screw
Locking
Screw
Locking
Screw
Figure 19 Attaching the Device to the Bracket
6. Insert the locking screw through the hole in the tab at the top of the mounting plate. Hand tighten the screw to secure the device.
27

Google Account Setup

NOTE: The device has to be connected to the Internet in order to set up a Google account (optional).
A Google account is only required on devices with GMS software.
The first time the device starts, the Setup Wizard displays. Follow the on-screen instructions to set up a Google account, configure Google Wallet for purchasing items from the Play Store, to enter your personal information, and enable backup/restore features (optional).

Zebra Visibility Services

The device captures and provides device analytics to a system administrator. The first time the device boots (or after a Factory reset), the Zebra Services agreement screen displays.
Figure 20 Zebra Services
Getting Started
Touch the Device Data switch to disable the device from sending analytics data.

Resetting the Device

The device has a recessed reset button (see Features on page 16 for the location of the button).
To activate the reset button, use the tip of a small paper clip (1mm in diameter), insert into the recess, push and hold for 3 seconds.
Device has a recovery console accessible via pressing the Button #1 on the back of the device upon power up or via ADB connection and command.
The following reset functions are supported:
Soft reset is performed with an ADB command.
Enterprise reset (see StageNow on page 119 for more information)
Factory reset (see StageNow on page 119 for more information)
The device recovery mode supports the following functions:
28
Getting Started
Flash image from zip file on an SD card or from internal flash.
Apply a system update from an SD card or from internal flash.
29

Settings

Introduction

This chapter describes settings available for configuring the device.

WLAN Configuration

This section provides information on configuring Wi-Fi settings.

Configuring a Secure Wi-Fi Network

To set up a Wi-Fi network:
1. Swipe from the Status bar to open the Quick Access panel and then touch .
2. Touch Network & Internet > Wi-Fi.
3. Slide the switch to the ON position.
4. The device searches for WLANs in the area and lists them on the screen.
5. Scroll through the list and select the desired WLAN network.
30
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