Yealink SIP-T4X, SIP-T42G, SIP-T41P Administration Manual

T4X IP Phone
Administrator Guide
Copyright © 2013 YEALINK NETWORK TECHNOLOGY
Copyright © 2013 Yealink Network Technology CO., LTD. All rights reserved. No parts of this
mechanical, photocopying, recording, or otherwise, for any purpose, without the express written
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translating into another language or format.
When this publication is made available on media, Yealink Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private
use but not for redistribution. No parts of this publication may be subject to alteration,
modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any
damages arising from use of an illegally modified or altered publication.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance, or use of this guide.
Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity
with the essential requirements and other relevant provisions of the CE, FCC.
This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experience radio/TV technician for help.
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to
collect such WEEE separately.
We are striving to improve our documentation quality and we appreciate your feedback. Email
your opinions and comments to DocsFeedback@yealink.com.
Yealink SIP-T4X IP phone firmware contains third-party software under the GNU General Public License
(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms
and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can
be downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide
v
The guide is intended for administrators who need to properly configure, customize,
manage, and troubleshoot the IP phone system rather than the end-users. It provides
details on the functionality and configuration of SIP-T4X IP phones.
Many of the features described in this guide involve network settings, which could affect
the IP phone’s performance in the network. So an understanding of the IP networking
and prior knowledge of IP telephony concepts are necessary.
This guide covers SIP-T46G, T42G and T41P IP phones. The following related documents
for SIP-T4X IP phones are available:
Quick Installation Guides, which describe how to assemble IP phones.
Quick Reference Guides, which describe the most basic features available on IP
phones.
User Guides, which describe basic and advanced features available on IP phones.
Auto Provisioning Deployment Guide, which describes how to provision IP phones
using the configuration files.
Configuration Conversion Tool User Guide, which describes how to convert and
encrypt the configuration files using the Configuration Conversion Tool.
<y0000000000xx>.cfg and <MAC>.cfg template configuration files.
IP Phones Deployment Guide for BroadSoft UC-One Environments, which describes
how to configure the BroadSoft features on the BroadWorks web portal and IP
phones.
For support or service, please contact your Yealink reseller or go to Yealink Technical
Support online: http://www.yealink.com/Support.aspx.
The information detailed in this guide is applicable to the firmware version 72 or higher.
The firmware format is like x.x.x.x.rom. The second x from left should be greater than or
equal to 72 (e.g., the firmware version of SIP-T46G IP phone: 28.72.0.10.rom). This
administrator guide includes the following chapters:
Chapter 1, Product Overview describes SIP components and SIP IP phones.
Chapter 2, Getting Started describes how to install and connect IP phones and
configuration methods.
Administrators Guide for SIP-T4X IP Phones
vi
Chapter 3, Configuring Basic Features describes how to configure basic features
on IP phones.
Chapter 4, Configuring Advanced Features describes how to configure
advanced features on IP phones.
Chapter 5, “Configuring Audio Features” describes how to configure audio features
on IP phones.
Chapter 6, Configuring Security Features describes how to configure security
features on IP phones.
Chapter 7, Upgrading Firmware describes how to upgrade the firmware of IP
phones.
Chapter 8, Resource Files describes the resource files that can be downloaded
by IP phones.
Chapter 9, Troubleshooting” describes how to troubleshoot IP phones and
provides some common troubleshooting solutions.
Chapter 10, “Appendix” provides the glossary, reference information about IP
phones compliant with RFC 3261, SIP call flows and sample configuration files.
This section describes the changes to this guide for each release and guide version.
The following sections are new for this version:
Power Indicator LED on page 36
Contrast on page 38
Major updates have occurred to the following sections:
DHCP on page 18
Backlight on page 41
Time and Date on page 47
Key as Send on page 59
Anonymous Call on page 75
Busy Lamp Field on page 136
Action URL on page 156
IPv6 Support on page 187
Transport Layer Security on page 203
About This Guide
vii
Major updates have occurred to the following section:
Language on page 52
Major updates have occurred to the following sections:
Language on page 52
Anonymous Call on page 75
Major updates have occurred to the following sections:
Backlight on page 41
Language on page 52
Logo Customization on page 55
Anonymous Call on page 75
Action URL on page 156
Action URI on page 159
Audio Codecs on page 193
Major updates have occurred to the following sections:
Language on page 52
Auto Answer on page 72
Audio Codecs on page 193
Encrypting Configuration Files on page 211
This version is updated to incorporate T41P as one of the T4X device models. The
following section is new for this version:
Logo Customization on page 55
Administrators Guide for SIP-T4X IP Phones
viii
Major updates have occurred to the following sections:
SIP IP Phone Models on page 3
Configuring Transmission Methods of the Internet Port and PC Port on page 25
Language on page 52
Remote Phone Book on page 131
Server Redundancy on page 162
Audio Codecs on page 193
Transport Layer Security on page 203
Secure Real-Time Transport Protocol on page 209
This version is updated to incorporate T42G as one of the T4X device models. The
following section is new for this version:
SIP IP Phone Models on page 3
Major updates have occurred to the following sections:
Reading Icons on page 16
PPPoE on page 24
Backlight on page 41
Language on page 52
Call Completion on page 74
TR-069 Device Management on page 185
IPv6 Support on page 187
Audio Codecs on page 193
Upgrading Firmware on page 215
Configuring DSS Key on page 381
Table of Contents
ix
About This Guide ...................................................................... v
Documentations ............................................................................................................................... v
In This Guide .................................................................................................................................... v
Summary of Changes .................................................................................................................... vi
Changes for Release 72, Guide Version 72.1 ........................................................................ vi
Changes for Release 71.0, Guide Version 71.181 ................................................................ vii
Changes for Release 71.0, Guide Version 71.180 ................................................................ vii
Changes for Release 71.0, Guide Version 71.171 ................................................................ vii
Changes for Release 71.0, Guide Version 71.170 ................................................................ vii
Changes for Release 71.0, Guide Version 71.150 ................................................................ vii
Changes for Release 71.0, Guide Version 71.80 ................................................................. viii
Table of Contents .................................................................... ix
Product Overview ..................................................................... 1
VoIP Principle .................................................................................................................................... 1
SIP Components............................................................................................................................... 2
SIP IP Phone Models ........................................................................................................................ 3
Physical Features of SIP-T4X IP Phones ................................................................................... 4
Key Features of SIP-T4X IP Phones ........................................................................................... 6
Getting Started ......................................................................... 9
Connecting the IP Phone ................................................................................................................. 9
Initialization Process Overview .................................................................................................... 12
Verifying Startup ............................................................................................................................ 14
Configuration Methods ................................................................................................................. 14
Phone User Interface.............................................................................................................. 14
Web User Interface ................................................................................................................ 14
Configuration Files.................................................................................................................. 15
Reading Icons ................................................................................................................................ 16
Configuring Basic Network Parameters ...................................................................................... 18
DHCP ....................................................................................................................................... 18
Configuring Network Parameters Manually ........................................................................ 21
PPPoE ....................................................................................................................................... 24
Configuring Transmission Methods of the Internet Port and PC Port ................................. 25
Creating Dial Plan ......................................................................................................................... 28
Administrators Guide for SIP-T4X IP Phones
x
Replace Rule ........................................................................................................................... 29
Dial-now .................................................................................................................................. 30
Area Code............................................................................................................................... 32
Block Out ................................................................................................................................. 33
Configuring Basic Features .................................................... 35
Power Indicator LED ...................................................................................................................... 36
Contrast .......................................................................................................................................... 38
Wallpaper ....................................................................................................................................... 39
Backlight ......................................................................................................................................... 41
User Password ............................................................................................................................... 42
Administrator Password ................................................................................................................ 43
Phone Lock ..................................................................................................................................... 44
Time and Date ............................................................................................................................... 47
Language ....................................................................................................................................... 52
Loading Language Packs ...................................................................................................... 53
Specifying the Language to Use........................................................................................... 54
Logo Customization ....................................................................................................................... 55
Softkey Layout................................................................................................................................ 56
Key as Send ................................................................................................................................... 59
Hotline ............................................................................................................................................ 61
Call Log ........................................................................................................................................... 63
Missed Call Log ............................................................................................................................. 64
Local Directory ............................................................................................................................... 65
Live Dialpad ................................................................................................................................... 68
Call Waiting .................................................................................................................................... 68
Auto Redial ..................................................................................................................................... 70
Auto Answer ................................................................................................................................... 72
Call Completion ............................................................................................................................. 74
Anonymous Call ............................................................................................................................. 75
Anonymous Call Rejection ............................................................................................................ 77
Do Not Disturb ................................................................................................................................ 79
Busy Tone Delay ............................................................................................................................. 83
Return Code When Refuse ............................................................................................................ 84
Early Media .................................................................................................................................... 85
180 Ring Workaround .................................................................................................................... 86
Use Outbound Proxy in Dialog ..................................................................................................... 87
SIP Session Timer ........................................................................................................................... 88
Session Timer ................................................................................................................................. 89
Call Hold ......................................................................................................................................... 90
Call Forward .................................................................................................................................. 92
Call Transfer ................................................................................................................................... 98
Network Conference ................................................................................................................... 100
Transfer on Conference Hang Up .............................................................................................. 101
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xi
Directed Call Pickup .................................................................................................................... 102
Group Call Pickup ........................................................................................................................ 105
Dialog-Info Call Pickup ................................................................................................................ 108
Call Return .................................................................................................................................... 110
Call Park ....................................................................................................................................... 111
Web Server Type.......................................................................................................................... 112
Calling Line Identification Presentation ..................................................................................... 114
Connected Line Identification Presentation .............................................................................. 115
DTMF ............................................................................................................................................. 116
Suppress DTMF Display .............................................................................................................. 119
Transfer via DTMF ........................................................................................................................ 120
Intercom ........................................................................................................................................ 121
Outgoing Intercom Calls ...................................................................................................... 121
Incoming Intercom Calls ...................................................................................................... 122
Configuring Advanced Features...........................................125
Distinctive Ring Tones .................................................................................................................. 125
Tones ............................................................................................................................................. 129
Remote Phone Book .................................................................................................................... 131
LDAP .............................................................................................................................................. 133
Busy Lamp Field ........................................................................................................................... 136
Music on Hold .............................................................................................................................. 141
Automatic Call Distribution ......................................................................................................... 142
Message Waiting Indicator ........................................................................................................ 144
Multicast Paging .......................................................................................................................... 147
Sending RTP Stream ............................................................................................................. 147
Receiving RTP Stream .......................................................................................................... 149
Call Recording ............................................................................................................................. 151
Hot Desking .................................................................................................................................. 155
Action URL .................................................................................................................................... 156
Action URI ..................................................................................................................................... 159
Server Redundancy ..................................................................................................................... 162
SIP Server Domain Name Resolution .................................................................................. 164
LLDP ............................................................................................................................................... 167
VLAN ............................................................................................................................................. 170
VPN ................................................................................................................................................ 174
Quality of Service ........................................................................................................................ 176
Network Address Translation ..................................................................................................... 178
802.1X Authentication ................................................................................................................. 180
TR-069 Device Management ...................................................................................................... 185
IPv6 Support ................................................................................................................................. 187
Configuring Audio Features ..................................................191
Administrators Guide for SIP-T4X IP Phones
xii
Headset Prior ............................................................................................................................... 191
Dual Headset ............................................................................................................................... 192
Audio Codecs .............................................................................................................................. 193
Acoustic Clarity Technology ........................................................................................................ 197
Acoustic Echo Cancellation ................................................................................................. 197
Voice Activity Detection ....................................................................................................... 198
Comfort Noise Generation .................................................................................................. 199
Jitter Buffer ............................................................................................................................ 200
Configuring Security Features ...............................................203
Transport Layer Security .............................................................................................................. 203
Secure Real-Time Transport Protocol .......................................................................................... 209
Encrypting Configuration Files ................................................................................................... 211
Upgrading Firmware .............................................................215
Resource Files ........................................................................219
Replace Rule Template ............................................................................................................... 219
Dial-now Template ....................................................................................................................... 220
Softkey Layout Template ............................................................................................................. 221
Local Contact File ........................................................................................................................ 223
Remote XML Phone Book ............................................................................................................ 224
Directory Template ...................................................................................................................... 226
Super Search Template ............................................................................................................... 227
Specifying the Access URL of Resource Files ............................................................................ 228
Troubleshooting .....................................................................231
Troubleshooting Methods ........................................................................................................... 231
Viewing Log Files .................................................................................................................. 231
Capturing Packets ................................................................................................................ 234
Enabling the Watch Dog Feature ........................................................................................ 234
Getting Information from Status Indicators ........................................................................ 235
Analyzing Configuration Files ............................................................................................. 235
Troubleshooting Solutions ........................................................................................................... 236
Why is the LCD screen blank? ............................................................................................. 236
Why doesn’t the IP phone get an IP address? ................................................................... 236
How do I find the basic information of the IP phone? ....................................................... 237
Why doesn’t the IP phone upgrade firmware successfully? ............................................. 237
Why doesn’t the IP phone display time and date correctly? ........................................... 237
Why do I get poor sound quality during a call? ................................................................ 237
What is the difference between a remote phone book and a local phonebook? ........ 238
What is the difference between user name, register name and display name? .......... 238
Table of Contents
xiii
How to reboot IP phone remotely? ..................................................................................... 238
How to increase or decrease the volume? ........................................................................ 238
What will happen if I connect both PoE cable and power adapter? Which has the higher
priority? .................................................................................................................................. 239
What is auto provisioning? .................................................................................................. 239
What is PnP? .......................................................................................................................... 239
Why doesn’t the IP phone update the configuration? ...................................................... 239
What do “on code” and “off code” mean? ....................................................................... 239
How to solve the IP conflict problem? ................................................................................ 240
How to reset your phone to factory configurations? ......................................................... 240
How to restore the administrator password? .................................................................... 241
Appendix ...............................................................................243
Appendix A: Glossary ................................................................................................................. 243
Appendix B: Time Zones ............................................................................................................. 245
Appendix C: Configuration Parameters .................................................................................... 248
Setting Parameters in Configuration Files .......................................................................... 248
Basic and Advanced Feature Parameters ......................................................................... 248
Audio Feature Parameters ................................................................................................... 359
Upgrading Firmware ........................................................................................................... 371
Resource Files ....................................................................................................................... 374
Troubleshooting .................................................................................................................... 379
Configuring DSS Key ............................................................................................................ 381
Appendix D: SIP (Session Initiation Protocol) ............................................................................ 396
RFC and Internet Draft Support .......................................................................................... 396
SIP Request ............................................................................................................................ 399
SIP Header ............................................................................................................................ 400
SIP Responses ....................................................................................................................... 401
SIP Session Description Protocol (SDP) Usage .................................................................. 403
Appendix E: SIP Call Flows ......................................................................................................... 404
Successful Call Setup and Disconnect ............................................................................... 405
Unsuccessful Call SetupCalled User is Busy .................................................................. 407
Unsuccessful Call SetupCalled User Does Not Answer ................................................ 410
Successful Call Setup and Call Hold .................................................................................. 412
Successful Call Setup and Call Waiting ............................................................................. 414
Call Transfer without Consultation ...................................................................................... 419
Call Transfer with Consultation ............................................................................................ 423
Always Call Forward ............................................................................................................ 428
Busy Call Forward ................................................................................................................ 432
No Answer Call Forward ..................................................................................................... 435
Call Conference .................................................................................................................... 438
Appendix F: Sample Configuration File .................................................................................... 443
Index ......................................................................................449
Administrators Guide for SIP-T4X IP Phones
xiv
Product Overview
1
This chapter contains the following information about SIP-T4X IP phones:
VoIP Principle
SIP Components
SIP IP Phone Models
VoIP
VoIP (Voice over Internet Protocol) is a technology using the Internet Protocol instead of
traditional Public Switch Telephone Network (PSTN) technology for voice
communications.
It is a family of technologies, methodologies, communication protocols, and
transmission techniques for the delivery of voice communications and multimedia
sessions over IP networks. The H.323 and Session Initiation Protocol (SIP) are two
popular VoIP protocols that are found in widespread implementation.
H.323
H.323 is a recommendation from the ITU Telecommunication Standardization Sector
(ITU-T) that defines the protocols to provide audio-visual communication sessions on
any packet network. The H.323 standard addresses call signaling and control,
multimedia transport and control, and bandwidth control for point-to-point and
multi-point conferences.
It is widely implemented by voice and video conference equipment manufacturers, is
used within various Internet real-time applications such as GnuGK and NetMeeting and
is widely deployed by service providers and enterprises for both voice and video
services over IP networks.
SIP
SIP (Session Initiation Protocol) is the Internet Engineering Task Force’s (IETF’s) standard
for multimedia conferencing over IP. It is an ASCII-based, application-layer control
protocol (defined in RFC 3261) that can be used to establish, maintain, and terminate
calls between two or more endpoints. Like other VoIP protocols, SIP is designed to
address the functions of signaling and session management within a packet telephony
network. Signaling allows call information to be carried across network boundaries.
Session management provides the ability to control the attributes of an end-to-end call.
Administrators Guide for SIP-T4X IP Phones
2
SIP provides capabilities to:
Determine the location of the target endpoint -- SIP supports address resolution,
name mapping, and call redirection.
Determine the media capabilities of the target endpoint -- Via Session Description
Protocol (SDP), SIP determines the “lowest level” of common services between
endpoints. Conferences are established using only the media capabilities that can
be supported by all endpoints.
Determine the availability of the target endpoint -- A call cannot be completed
because the target endpoint is unavailable. SIP determines whether the called
party is already on the IP phone or does not answer in the allotted number of rings.
It then returns a message indicating why the target endpoint is unavailable.
Establish a session between the origin and target endpoint -- The call can be
completed, SIP establishes a session between endpoints. SIP also supports mid-call
changes, such as the addition of another endpoint to the conference or the change
of a media characteristic or codec.
Handle the transfer and termination of calls -- SIP supports the transfer of calls from
one endpoint to another. During a call transfer, SIP simply establishes a session
between the transferee and a new endpoint (specified by the transferring party)
and terminates the session between the transferee and the transferring party. At
the end of a call, SIP terminates the sessions between all parties.
SIP is a peer-to-peer protocol. The peers in a session are called User Agents (UAs). A
user agent can function as one of the following roles:
User Agent Client (UAC) -- A client application that initiates the SIP request.
User Agent Server (UAS) -- A server application that contacts the user when a SIP
request is received and that returns a response on behalf of the user.
User Agent Client (UAC)
The UAC is an application that initiates up to six feasible SIP requests to the UAS. The six
requests issued by the UAC are: INVITE, ACK, OPTIONS, BYE, CANCEL and REGISTER.
When the SIP session is being initiated by the UAC SIP component, the UAC determines
the information essential for the request, which is the protocol, the port and the IP
address of the UAS to which the request is being sent. This information can be dynamic
and will make it challenging to put through a firewall. For this reason, it may be
recommended to open the specific application type on the firewall. The UAC is also
capable of using the information in the request URI to establish the course of the SIP
request to its destination, as the request URI always specifies the host which is essential.
The port and protocol are not always specified by the request URI. Thus if the request
does not specify a port or protocol, a default port or protocol is contacted. It may be
Product Overview
3
preferential to use this method when not using an application layer firewall. Application
layer firewalls like to know what applications are flowing though which ports and it is
possible to use content types of other applications other than the one you are trying to
let through what has been denied.
User agent server (UAS)
UAS is a server that hosts the application responsible for receiving the SIP requests from
a UAC, and on reception it returns a response to the request back to the UAC. The UAS
may issue multiple responses to the UAC, not necessarily a single response.
Communication between UAC and UAS is client/server and peer-to–peer.
Typically, a SIP endpoint is capable of functioning as both a UAC and a UAS, but it
functions only as one or the other per transaction. Whether the endpoint functions as a
UAC or a UAS depends on the UA that initiates the request.
This section introduces the SIP-T4X IP phone family. SIP-T4X IP phones are endpoints in
the overall network topology, which are designed to interoperate with other compatible
equipments including application servers, media servers, internet-working gateways,
voice bridges, and other endpoints. SIP-T4X IP phones are characterized by a large
number of functions, which simplify business communication with a high standard of
security and can work seamlessly with a large number of SIP PBXs.
SIP-T4X IP phones provide a powerful and flexible IP communication solution for Ethernet
TCP/IP networks, delivering excellent voice quality. The high-resolution graphic display
supplies content in multiple languages for system status, call log and directory access.
SIP-T4X IP phones also support advanced functionalities, including LDAP, Busy Lamp
Field, Sever Redundancy and Network Conference.
The following IP phone models are described:
SIP-T46G
SIP-T42G
SIP-T41P
SIP-T4X IP phones comply with the SIP standard (RFC 3261), and they can only be used
within a network that supports this type of phone.
In order to operate as SIP endpoints in your network successfully, SIP-T4X IP phones must
meet the following requirements:
A working IP network is established.
Routers are configured for VoIP.
VoIP gateways are configured for SIP.
The latest (or compatible) firmware of SIP-T4X IP phones is available.
Administrators Guide for SIP-T4X IP Phones
4
A call server is active and configured to receive and send SIP messages.
This section lists the available physical features of SIP-T4X IP phones.
SIP-T46G
Physical Features:
- 4.3” TFT-LCD, 480 x 272 pixel, 16.7M colors
- 6 VoIP accounts, BroadSoft/Avaya/Asterisk validated
- HD Voice: HD Codec, HD Handset, HD Speaker
- 41 keys including 10 line keys
- 1xRJ9 (4P4C) handset port
- 1xRJ9 (4P4C) headset port
- 2xRJ45 10/100/1000Mbps Ethernet ports
- 1XRJ12 (6P6C) expansion module port
- 14 LEDs: 1xpower, 10xline, 1xmute, 1xheadset, 1xspeakerphone
- Power adapter: AC 100~240V input and DC 5V/2A output
- Power over Ethernet (IEEE 802.3af)
- Built-in USB port, support Bluetooth headset
Product Overview
5
SIP-T42G
Physical Features:
- 192 x 64 graphic LCD
- 3 VoIP accounts, BroadSoft/Avaya/Asterisk validated
- HD Voice: HD Codec, HD Handset, HD Speaker
- 35 keys including 6 line keys
- 1xRJ9 (4P4C) handset port
- 1xRJ9 (4P4C) headset port
- 2xRJ45 10/100/1000Mbps Ethernet ports
- 1XRJ12 (6P6C) EHS36 headset adapter port
- 10 LEDs: 1xpower, 6xline, 1xmute, 1xheadset, 1xspeakerphone
- Power adapter: AC 100~240V input and DC 5V/1.2A output
- Power over Ethernet (IEEE 802.3af)
Administrators Guide for SIP-T4X IP Phones
6
SIP-T41P
Physical Features:
- 192 x 64 graphic LCD
- 3 VoIP accounts, BroadSoft/Avaya/Asterisk validated
- HD Voice: HD Codec, HD Handset, HD Speaker
- 35 keys including 6 line keys
- 1xRJ9 (4P4C) handset port
- 1xRJ9 (4P4C) headset port
- 2xRJ45 10/100Mbps Ethernet ports
- 1XRJ12 (6P6C) EHS36 headset adapter port
- 10 LEDs: 1xpower, 6xline, 1xmute, 1xheadset, 1xspeakerphone
- Power adapter: AC 100~240V input and DC 5V/1.2A output
- Power over Ethernet (IEEE 802.3af)
In addition to physical features introduced above, SIP-T4X IP phones also support the
following key features when running the latest firmware:
Phone Features
- Call Options: emergency call, call waiting, call hold, call mute, call forward,
call transfer, call pickup, conference.
- Basic Features: DND, phone lock, auto redial, live dialpad, dial plan, hotline,
Product Overview
7
caller identity, auto answer.
- Advanced Features: BLF, server redundancy, distinctive ring tones, remote
phone book, LDAP, 802.1x authentication.
Codecs and Voice Features
- Wideband codec: G.722
- Narrowband codec: G.711, G.723.1, G.726, G.729AB, GSM, iLBC .
- VAD, CNG, AEC, PLC, AJB, AGC
- Full-duplex speakerphone with AEC
Network Features
- SIP v1 (RFC2543), v2 (RFC3261)
- IPv4/IPv6 support
- NAT Traversal: STUN mode
- DTMF: INBAND, RFC2833, SIP INFO
- Proxy mode and peer-to-peer SIP link mode
- IP assignment: Static/DHCP/PPPoE (for SIP-T46G only)
- TFTP/DHCP client
- HTTP/HTTPS server
- DNS client
- NAT/DHCP server
Management
- FTP/TFTP/HTTP/PnP auto-provision
- Configuration: browser/phone/auto-provision
- Direct IP call without SIP proxy
- Dial number via SIP server
- Dial URL via SIP server
Security
- HTTPS (server/client)
- SRTP (RFC3711)
- Transport Layer Security (TLS)
- VLAN (802.1q), QoS
- Digest authentication using MD5/MD5-sess
- Secure configuration file via AES encryption
- Phone lock for personal privacy protection
- Admin/User configuration mode
Administrators Guide for SIP-T4X IP Phones
8
Getting Started
9
This chapter provides basic information and installation instructions of SIP-T4X IP phones.
This chapter provides the following sections:
Connecting the IP Phone
Initialization Process Overview
Verifying Startup
Configuration Methods
Reading Icons
Configuring Basic Network Parameters
Creating Dial Plan
This section introduces how to install SIP-T4X IP phones with the components in
packaging contents.
1. Attach the stand
2. Connect the handset and optional headset
3. Connect the network and power
Note
A headset, wall mount bracket and power adapter are not included in packaging contents.
Administrators Guide for SIP-T4X IP Phones
10
1) Attach the stand:
Desk Mount Method
Wall Mount Method (Optional)
Note
For more information on how to mount the phone to a wall, refer to
Yealink Wall Mount
Quick Installation Guide for SIP-T4X IP Phones
.
Getting Started
11
2) Connect the handset, optional headset and Bluetooth headset:
Note
3) Connect the network and power:
AC power
Power over Ethernet (PoE)
AC Power
To connect the AC power and network:
1. Connect the DC plug of the power adapter to the DC5V port on IP phones and
connect the other end of the power adapter into an electrical power outlet.
2. Connect the included or a standard Ethernet cable between the Internet port on IP
phones and the one on the wall or switch/hub device port.
Wireless headset adapter EHS36 and Bluetooth USB dongle should be purchased separately.
For more information on how to use the EHS36 on the IP phone, refer to
Yealink EHS36
User Guide.
Bluetooth can only be used on SIP-T46G IP phones. For more information on how to use the Bluetooth on SIP-T46G IP phones, refer to
Yealink Bluetooth USB Dongle BT40 User
Guide
.
EXT port can also be used to connect the expansion module EXP40. For more information on how to connect EXP40, refer to
Yealink EXP40 User Guide
.
Administrators Guide for SIP-T4X IP Phones
12
Power over Ethernet
With the included or a regular Ethernet cable, IP phones can be powered from a
PoE-compliant switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on IP phones and an
available port on the in-line power switch/hub.
Note
The initialization process of IP phones is responsible for network connectivity and
operation of IP phones in your local network.
Once you connect your IP phone to the network and to an electrical supply, the IP phone
begins its initialization process.
During the initialization process, the following events proceed:
Loading the ROM file
The ROM file resides in the flash memory of IP phones. IP phones come from the factory
with a ROM file preloaded. During initialization, IP phones run a bootstrap loader that
loads and executes the ROM file.
Configuring the VLAN
If IP phones are connected to a switch, the switch notifies IP phones of the VLAN
information defined on the switch (if using LLDP). IP phones can then proceed with the
If in-line power switch/hub is provided, you don’t need to connect the phone to the power adapter. Make sure the switch/hub is PoE-compliant.
IP phones can also share the network with another network device such as a PC (personal computer). It is an optional connection.
Important! Do not unplug or remove the power while IP phones are updating firmware and configurations.
Getting Started
13
DHCP request for its network settings (if using DHCP).
Querying the DHCP (Dynamic Host Configuration Protocol) Server
IP phones are capable of querying a DHCP server. DHCP is enabled on IP phones by
default. The following network parameters can be obtained from the DHCP server
during initialization:
IP Address
Subnet Mask
Gateway
Primary DNS (Domain Name Server)
Secondary DNS
You need to configure the network parameters of IP phones manually if any of them is
not supplied by the DHCP server. For more information on configuring network
parameters manually, refer to Configuring Network Parameters Manually on page 21.
Contacting the auto provisioning server
SIP-T4X IP phones support the FTP, TFTP, HTTP, and HTTPS protocols for auto provisioning
and are configured by default to use TFTP protocol. If IP phones are configured to obtain
configurations from the TFTP server, they will connect to the TFTP server and download
the configuration file(s) during startup. IP phones will be able to resolve and apply the
configurations written in the configuration file(s). If IP phones do not obtain the
configurations from the TFTP server, IP phones will use the configurations stored in the
flash memory.
Updating firmware
If the access URL of the firmware is defined in the configuration file, the IP phone will
download the firmware from the provisioning server. If the MD5 value of the
downloaded firmware file differs from that of the image stored in the flash memory, the
IP phone will perform a firmware update.
Downloading the resource files
In addition to configuration file(s), IP phones may require resource files before it can
deliver service. These resource files are optional, but if some particular features are
being deployed, these files are required.
The followings show examples of resource files:
Language packs
Ring tones
Contact files
Administrators Guide for SIP-T4X IP Phones
14
After connected to the power and network, the IP phone begins the initializing process
by cycling through the following steps:
1. The power indicator LED illuminates.
2. The message InitializingPlease wait appears on the LCD screen when the IP
phone starts up.
3. The main LCD screen displays the following:
Time and date
Soft key labels
4. Press the OK key to check the IP phone status, the LCD screen displays the valid IP
address, MAC address, firmware version, etc.
If the IP phone has successfully passed through these steps, it starts up properly and is
ready for use.
You can use the following methods to set up and configure IP phones:
Phone User Interface
Web User Interface
Configuration Files
The following sections describe how to configure IP phones using each method above.
An administrator or a user can configure and use IP phones via phone user interface.
Specific features access is restricted to the administrator. These specific features are
password protected by default. The default password is admin(case-sensitive). Not
all features are available on phone user interface.
An administrator or a user can configure IP phones via web user interface. The default
user name and password for the administrator to log into the web user interface are
both admin (case-sensitive). Almost all features are available for configuring via web
user interface. IP phones support both HTTP and HTTPS protocols for accessing the web
user interface. For more information, refer to Web Server Type on page 112.
Getting Started
15
You can deploy IP phones using configuration files. There are two configuration files
both of which are CFG formatted. We call them Common CFG file and MAC-Oriented
CFG file. A Common CFG file will be effectual for all IP phones of the same model.
However, a MAC-Oriented CFG file will only be effectual for a specific IP phone. The
Common CFG file has a fixed name for each IP phone model, while the MAC-Oriented
CFG file is named as the MAC address of IP phones. For example, if the MAC address of
a SIP-T46G IP phone is 001565113af5, the names of these two configuration files must be:
y000000000028.cfg and 001565113af5.cfg.
The name of the Common CFG file for each SIP-T4X IP phone model is:
SIP-T46G: y000000000028.cfg
SIP-T42G: y000000000029.cfg
SIP-T41P: y000000000036.cfg
In order to deploy IP phones using configuration files (<y0000000000xx>.cfg and
<MAC>.cfg), you need to use a text-based editing application to edit the configuration
files, and store configuration files to a provisioning server. IP phones support
downloading configuration files using any of the following protocols: FTP, TFTP, HTTP and
HTTPS.
IP phones can obtain the address of the provisioning server during startup through one
of the following processes: Zero Touch, PnP, DHCP Options and Phone Flash. Then IP
phones download configuration files from the provisioning server, resolve and update
the configurations written in the configuration files. This entire process is called auto
provisioning. For more information on auto provisioning, refer to
Yealink_SIP-T2
Series_T19P_T4_Series_IP_Phones_Auto_Provisioning_Guide
.
When modifying parameters, learn the following:
Parameters in configuration files override those stored in IP phones’ flash memory.
The .cfg extension of the configuration files must be in lowercase.
Each line in a configuration file must use the following format and adhere to the
following rules:
variable-name = value
- Associate only one value with one variable.
- Separate variable name and value with equal sign.
- Set only one variable per line.
- Put the variable and value on the same line, and do not break the line.
- Comment the variable on a separated line. Use the pound (#) delimiter to
distinguish the comments.
Administrators Guide for SIP-T4X IP Phones
16
IP phones can accept two sources of configuration data:
Downloaded from configuration files
Changed on the phone user interface or the web user interface
The latest value configured on the IP phone takes effect finally.
Icons associated with different features may appear on the LCD screen. The following
table provides a description for each icon on SIP-T4X IP phone models.
SIP-T46G
SIP-T42G/T41P
Description
Network is unavailable
Registered successfully
Register failed
Registering
Hands-free speakerphone mode
Handset mode
Headset mode
Voice Mail /
Text Message
Auto Answer
Do Not Disturb
Call Forward
Call Hold
Call Mute
Ringer volume is 0
Getting Started
17
SIP-T46G
SIP-T42G/T41P
Description
Phone Lock
Multi-lingual lowercase letters input
mode
Multi-lingual uppercase letters input
mode
Alphanumeric input mode
Numeric input mode
Multi-lingual uppercase and
lowercase letters input mode
Received Calls
Placed Calls
Missed Calls
Recording box is full
A call cannot be recorded
Recording starts successfully
Recording cannot be started
Recording cannot be stopped
VPN is enabled
/
Bluetooth /
Bluetooth headset is both paired and
connected
/
Conference /
The default contact icon
/
The default caller photo
Administrators Guide for SIP-T4X IP Phones
18
This section describes how to configure basic network parameters for the IP phone.
Note
DHCP (Dynamic Host Configuration Protocol) is a network protocol used to dynamically
allocate network parameters to network hosts. The automatic allocation of network
parameters to hosts eases the administrative burden of maintaining an IP network. IP
phones comply with the DHCP specifications documented in RFC 2131. If DHCP is used,
IP phones connected to the network become operational without having to be manually
assigned IP addresses and additional network parameters. Static DNS address(es) can
be configured and used when DHCP is enabled.
DHCP Option
DHCP provides a framework for passing information to TCP/IP network devices. Network
and other control information are carried in tagged data items that are stored in the
options field of the DHCP message. The data items themselves are also called options.
DHCP can be initiated by simply connecting the IP phone with the network. IP phones
broadcast DISCOVER messages to request the network information carried in DHCP
options, and the DHCP server responds with the specific values in the corresponding
options.
The following table lists the common DHCP options supported by IP phones.
Parameter
DHCP Option
Description
Subnet Mask
1
Specify the clients subnet mask.
Time Offset
2
Specify the offset of the client's subnet in
seconds from Coordinated Universal Time
(UTC).
Router
3
Specify a list of IP addresses for routers on the
clients subnet.
Time Server
4
Specify a list of time servers available to the
client.
Domain Name
Server
6
Specify a list of domain name servers
available to the client.
Log Server
7
Specify a list of MIT-LCS UDP servers
This section mainly introduces IPv4 network parameters. For more information on IPv6, refer to IPv6 Support on page 187.
Getting Started
19
Parameter
DHCP Option
Description
available to the client.
Host Name
12
Specify the name of the client.
Domain Server
15
Specify the domain name that client should
use when resolving hostnames via DNS.
Broadcast
Address
28
Specify the broadcast address in use on the
client's subnet.
Network Time
Protocol
Servers
42
Specify a list of the NTP servers available to
the client by IP address.
Vendor-Specific
Information
43
Identify the vendor-specific information.
Vendor Class
Identifier
60
Identify the vendor type.
TFTP Server
Name
66
Identify a TFTP server when the 'sname' field
in the DHCP header has been used for DHCP
options.
Bootfile Name
67
Identify a bootfile when the 'file' field in the
DHCP header has been used for DHCP
options.
Procedure
DHCP can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure DHCP on the IP phone.
Configure static DNS address
when DHCP is used.
For more information, refer to
DHCP on page 248.
Local Web User Interface
Configure DHCP on the IP phone.
Configure static DNS address
when DHCP is used.
Navigate to:
http://<phoneIPAddress>/servlet
?p=network&q=load
Phone User Interface
Configure DHCP on the IP phone.
Administrators Guide for SIP-T4X IP Phones
20
To configure DHCP via web user interface:
1. Click on Network->Basic.
2. In the IPv4 Config block, mark the DHCP radio box.
3. Click Confirm to accept the change.
A dialog box pops up to prompt that settings will take effect after reboot.
4. Click OK to reboot the IP phone.
To configure static DNS address when DHCP is used via web user interface:
1. Click on Network->Basic.
2. In the IPv4 Config block, mark the DHCP radio box.
3. Mark the Static DNS radio box.
Getting Started
21
4. Enter the desired values in the Primary DNS and Secondary DNS fields.
5. Click Confirm to accept the change.
A dialog box pops up to prompt that settings will take effect after a reboot.
6. Click OK to reboot the IP phone.
To configure DHCP via phone user interface:
1. Press Menu->Advanced (password: admin) ->Network->WAN Port->IPv4.
2. Press or , or the Switch soft key to select the DHCP from the Type field.
3. Press the Save soft key to accept the change.
The IP phone reboots automatically to make settings effective after a period of time.
If DHCP is disabled or IP phones cannot obtain network parameters from the DHCP
server, you need to configure the network parameters manually. The following
parameters should be configured for IP phones to establish network connectivity:
IP Address
Subnet Mask
Default Gateway
Primary DNS
Secondary DNS
Administrators Guide for SIP-T4X IP Phones
22
Procedure
Network parameters can be configured manually using the configuration files or locally.
Configuration File
<MAC>.cfg
Configure network parameters of
the IP phone manually.
For more information, refer to
Static Network Settings on page
249.
Local
Web User Interface
Configure network parameters of
the IP phone manually.
Navigate to:
http://<phoneIPAddress>/servlet
?p=network&q=load
Phone User Interface
Configure network parameters of
the IP phone manually.
To configure the IP address mode via web user interface:
1. Click on Network->Basic.
2. Select the desired value from the pull-down list of Mode (IPv4/IPv6).
3. Click Confirm to accept the change.
A dialog box pops up to prompt that settings will take effect after reboot.
4. Click OK to reboot the IP phone.
Getting Started
23
To configure a static IPv4 address via web user interface:
1. Click on Network->Basic.
2. In the IPv4 Config block, mark the Static IP Address radio box.
3. Enter the IP address, subnet mask, default gateway, primary DNS and secondary
DNS in the corresponding fields.
4. Click Confirm to accept the change.
A dialog box pops up to prompt that settings will take effect after reboot.
5. Click OK to reboot the IP phone.
To configure the IP address mode via phone user interface:
1. Press Menu->Advanced (password: admin) ->Network->WAN Port.
2. Press or to highlight the IP Address Mode field.
3. Press or to select IPv4 or IPv4&IPv6 from the IP Address Mode field.
4. Press the Save soft key to accept the change.
The IP phone reboots automatically to make settings effective after a period of time.
To configure a static IPv4 address via phone user interface:
1. Press Menu->Advanced (password: admin) ->Network->WAN Port->IPv4.
2. Press or , or the Switch soft key to select the Static IP from the Type field.
3. Enter the desired values in the IP Address, Subnet Mask, Gateway, Primary DNS
and Secondary DNS fields respectively.
4. Press the Save soft key to accept the change.
Administrators Guide for SIP-T4X IP Phones
24
The IP phone reboots automatically to make settings effective after a period of time.
Note
PPPoE (Point-to-Point Protocol over Ethernet) is a network protocol used by Internet
Service Providers (ISPs) to provide Digital Subscriber Line (DSL) high speed Internet
services. PPPoE allows an office or building-full of users to share a common DSL
connection to the Internet. PPPoE connection is supported by the Internet port of the IP
phone. Contact your ISP for the PPPoE user name and password. PPPoE is not applicable
to SIP-T42G and SIP-T41P IP phones.
Procedure
PPPoE can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure PPPoE on the IP phone.
For more information, refer to
PPPoE on page 252.
Local
Web User Interface
Configure PPPoE on the IP phone.
Navigate to:
http://<phoneIPAddress>/servlet
?p=network&q=load
Phone User Interface
Configure PPPoE on the IP phone.
To configure PPPoE via web user interface:
1. Click on Network->Basic.
2. In the IPv4 Config block, mark the PPPoE radio box.
Using the wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your network administrator.
Getting Started
25
3. Enter the user name and password in the corresponding fields.
4. Click Confirm to accept the change.
A dialog box pops up to prompt that settings will take effect after reboot.
5. Click OK to reboot the IP phone.
To configure PPPoE via phone user interface:
1. Press Menu->Advanced (password: admin) ->Network->WAN Port->IPv4.
2. Press or , or the Switch soft key to select the PPPoE from the Type field.
3. Enter the user name and password in the corresponding fields.
4. Press the Save soft key to accept the change.
The IP phone reboots automatically to make settings effective after a period of time.
There are two Ethernet ports on the back of IP phones: Internet port and PC port. Three
optional methods of transmission configuration for SIP-T4X IP phone Internet or PC
Ethernet ports:
Auto-negotiation
Half-duplex
Full-duplex
Administrators Guide for SIP-T4X IP Phones
26
Auto-negotiation is configured for both Internet and PC ports on the IP phone by default.
Auto-negotiation
Auto-negotiation means that all connected devices choose common transmission
parameters (e.g., speed and duplex mode) to transmit voice or data over Ethernet. This
process entails devices first sharing transmission capabilities and then selecting the
highest performance transmission mode supported by both. You can configure the
Internet port and PC port on IP phones to auto-negotiate during the transmission.
Half-duplex
Half-duplex transmission refers to transmitting voice or data in both directions, but in
one direction at a time; this means one device can send data on the line, but not
receive data simultaneously. You can configure the half-duplex transmission on both
Internet port and PC port for IP phones to transmit in 10Mbps, 100Mbps or 1000Mbps
(not applicable to SIP-T41P).
Full-duplex
Full-duplex transmission refers to transmitting voice or data in both directions at the
same time; this means one device can send data on the line while receiving data. You
can configure the full-duplex transmission on both Internet port and PC port for IP
phones to transmit in 10Mbps, 100Mbps or 1000Mbps (not applicable to SIP-T41P).
Getting Started
27
Procedure
The transmission method of Ethernet port can be configured using the configuration files
or locally.
Configuration File
<y0000000000xx>.cfg
Configure the transmission
method of Ethernet port.
For more information, refer to
Internet and PC Ports
Transmission Methods on page
253.
Local
Web User Interface
Configure the transmission
method of Ethernet port.
Navigate to:
http://<phoneIPAddress>/servlet
?p=network-adv&q=load
To configure the transmission method of Ethernet port via web user interface:
1. Click on Network->Advanced.
2. Select the desired value from the pull-down list of WAN Port Link.
3. Select the desired value from the pull-down list of PC Port Link.
4. Click Confirm to accept the change.
Administrators Guide for SIP-T4X IP Phones
28
Regular expression, often called a pattern, is an expression that specifies a set of strings.
A regular expression provides a concise and flexible means to match (specify and
recognize) strings of text, such as particular characters, words, or patterns of characters.
Regular expression is used by many text editors, utilities, and programming languages
to search and manipulate text based on patterns.
Regular expression can be used to define IP phone dial plan. Dial plan is a string of
characters that governs the way for IP phones to process the inputs received from the IP
phones keypads. IP phones support the following dial plan features:
Replace Rule
Dial-now
Area Code
Block Out
You need to know the following basic regular expression syntax when creating dial
plan:
.
The dot . can be used as a placeholder or multiple placeholders for
any string. Example:
12. would match 123, 1234, 12345, 12abc, etc.
x
The x can be used as a placeholder for any character. Example:
12x would match 121, 122, 123, 12a, etc.
-
The dash - can be used to match a range of characters within the
brackets. Example:
[5-7] would match the number 5, 6 or 7.
,
The comma , can be used as a separator within the bracket.
Example:
[2,5,8] would match the number 2, 5 or 8.
[]
The square bracket "[]" can be used as a placeholder for a single
character which matches any of a set of characters. Example:
"91[5-7]1234" would match 9151234, 9161234, 9171234.
()
The parenthesis "( )" can be used to group together patterns, for
instance, to logically combine two or more patterns. Example:
"([1-9])([2-7])3" would match 923, 153, 673, etc.
$
The $ followed by the sequence number of a parenthesis means
the characters placed in the parenthesis. The sequence number
stands for the corresponding parenthesis. Example:
A replace rule configuration, Prefix: "001(xxx)45(xx)", Replace:
Getting Started
29
"9001$145$2". When you dial out "0012354599" on your phone, the IP
phone will replace the number with "90012354599". $1 means three
digits in the first parenthesis, that is, 235. $2 means two digits in
the second parenthesis, that is, 99.
Replace rule is an alternative string that replaces the numbers entered by the user. IP
phones support up to 100 replace rules, which can be created either one by one or in
batch using a replace rule template. For more information on the replace rule template,
refer to Replace Rule Template on page 219.
Procedure
Replace rule can be created using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Create the replace rule for the IP
phone.
For more information, refer to Dial
Plan on page 254.
Local
Web User Interface
Create the replace rule for the IP
phone.
Navigate to:
http://<phoneIPAddress>/servlet
?p=settings-dialplan&q=load
To create a replace rule via web user interface:
1. Click on Settings->Dial Plan->Replace Rule.
2. Enter the string in the Prefix field.
3. Enter the string in the Replace field.
Administrators Guide for SIP-T4X IP Phones
30
4. Enter the desired line ID in the Account field or leave it blank.
If you leave the field blank or enter 0, the replace rule will apply to all accounts on
the IP phone.
5. Click Add to add the replace rule.
Dial-now is a string used to match the numbers entered by the user. When entered
numbers match the predefined dial-now rule, IP phones will automatically dial out the
numbers without pressing the send key. IP phones support up to 100 dial-now rules,
which can be created either one by one or in batch using a dial-now rule template. For
more information on the dial-now template, refer to Dial-now Template on page 220.
Delay Time for Dial-now Rule
IP phones will automatically dial out the entered number, which matches the dial-now
rule, after a specified period of time.
Procedure
Dial-now rule can be created using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Create the dial-now rule for the IP
phone.
For more information, refer to Dial
Plan on page 254.
Configure the delay time for the
dial-now rule.
For more information, refer to Dial
Getting Started
31
Plan on page 254.
Local
Web User Interface
Create the dial-now rule for the IP
phone.
Navigate to:
http://<phoneIPAddress>/servlet
?p=settings-dialnow&q=load
Configure the delay time for the
dial-now rule.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
To create a dial-now rule via web user interface:
1. Click on Settings->Dial Plan->Dial-now.
2. Enter the desired value in the Rule field.
3. Enter the desired line ID in the Account field or leave it blank.
If you leave the field blank or enter 0, the dial-now rule will apply to all accounts on
the IP phone.
4. Click Add to add the dial-now rule.
To configure the delay time for the dial-now rule via web user interface:
1. Click on Features->General Information.
Administrators Guide for SIP-T4X IP Phones
32
2. Enter the desired time within 1-14 (in seconds) in the Time-Out for Dial-Now Rule
field.
3. Click Confirm to accept the change.
Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate
geographical areas in one country. When the entered numbers match the predefined
area code rule, the IP phone will automatically add the area code before the numbers
when dialing out them. IP phones only support one area code rule.
Procedure
Area code rule can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Create the area code rule and
specify the maximum and
minimum lengths of the entered
numbers.
For more information, refer to Dial
Plan on page 254.
Local
Web User Interface
Create the area code rule and
specify the maximum and
minimum lengths of entered
numbers.
Navigate to:
Getting Started
33
http://<phoneIPAddress>/servlet
?p=settings-areacode&q=load
To configure an area code rule via web user interface:
1. Click on Settings->Dial Plan->Area Code.
2. Enter desired values in the Code, Min Length (1-15) and Max Length (1-15) fields.
3. Enter the desired line ID in the Account field or leave it blank.
If you leave the field blank or enter 0, the area code rule will apply to all accounts
on the IP phone.
4. Click Confirm to accept the change.
Block out rule prevents users from dialing out specific numbers. When the entered
numbers match the predefined block out rule, the LCD screen prompts Forbidden
Number. IP phones support up to 10 block out rules.
Procedure
Block out rule can be created using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Create the block out rule for the
IP phone.
For more information, refer to Dial
Plan on page 254.
Local
Web User Interface
Create the block out rule for the
desired line.
Navigate to:
http://<phoneIPAddress>/servlet
Administrators Guide for SIP-T4X IP Phones
34
?p=settings-blackout&q=load
To create a block out rule via web user interface:
1. Click on Settings->Dial Plan->Block Out.
2. Enter the desired value in the BlockOut Number field.
3. Enter the desired line ID in the Account field or leave it blank.
If you leave the field blank or enter 0, the block out rule will apply to all accounts on
the IP phone.
4. Click Confirm to add the block out rule.
Configuring Basic Features
35
This chapter provides information for making configuration changes for the following
basic features:
Power Indicator LED
Contrast
Backlight
User Password
Administrator Password
Phone Lock
Time and Date
Language
Logo Customization
Softkey Layout
Key as Send
Hotline
Call Log
Missed Call Log
Local Directory
Live Dialpad
Call Waiting
Auto Redial
Auto Answer
Call Completion
Anonymous Call
Anonymous Call Rejection
Do Not Disturb
Busy Tone Delay
Return Code When Refuse
Early Media
180 Ring Workaround
Use Outbound Proxy in Dialog
SIP Session Timer
Administrators Guide for SIP-T4X IP Phones
36
Session Timer
Call Hold
Call Forward
Call Transfer
Network Conference
Transfer on Conference Hang Up
Directed Call Pickup
Group Call Pickup
Dialog-Info Call Pickup
Call Return
Call Park
Web Server Type
Calling Line Identification Presentation
Connected Line Identification Presentation
DTMF
Suppress DTMF Display
Transfer via DTMF
Intercom
Power indicator LED indicates power status and phone status. There are six
configuration options for power indicator LED:
Common Power Light On
Common Power Light On allows the power indicator LED to be turned on.
Ring Power Light Flash
Ring Power Light Flash allows the power indicator LED to flash when the IP phone
receives an incoming call. If this option is disabled, the status of the power indicator LED
is determined by the option Common Power Light On.
Voice/Text Mail Power Light Flash
Voice/Text Mail Power Light Flash allows the power indicator LED to flash when the IP
phone receives a voice mail or a text message. If this option is disabled, the status of
the power indicator LED is determined by the option Common Power Light On.
Mute Power Light Flash
Mute Power Light Flash allows the power indicator LED to flash when a call is mute. If
Configuring Basic Features
37
this option is disabled, the status of the power indicator LED is determined by the option
Common Power Light On.
Hold/Held Power Light Flash
Hold/Held Power Light Flash allows the power indicator LED to flash when a call is
placed on hold or is held. If this option is disabled, the status of the power indicator LED
is determined by the option Common Power Light On.
Talk/Dial Power Light On
Talk/Dial Power Light On allows the power indicator LED to be turned on when the IP
phone is busy. If this option is disabled, the status of the power indicator LED is
determined by the option Common Power Light On.
Procedure
Power indicator LED can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure the power indicator
LED.
For more information, refer to
Power Indicator LED on page 258.
Local
Web User Interface
Configure the power indicator
LED.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-powerled&q=load
To configure the power Indicator LED via web user interface:
1. Click on Features->Power LED.
2. Select the desired value from the pull-down list of Common Power Light On.
3. Select the desired value from the pull-down list of Ring Power Light Flash
4. Select the desired value from the pull-down list of Voice/Text Mail Power Light Flash.
5. Select the desired value from the pull-down list of Mute Power Light Flash.
6. Select the desired value from the pull-down list of Hold/Held Power Light Flash.
Administrators Guide for SIP-T4X IP Phones
38
7. Select the desired value from the pull-down list of Talk/Dial Power Light On.
8. Click Confirm to accept the change.
Contrast determines the readability of the texts displayed on the LCD screen. Adjusting
the contrast to a comfortable level can optimize the screen viewing experience. When
configured properly, contrast allows users to read the LCDs display with minimal
eyestrain. For SIP-T46G IP phones, you can only configure the LCDs contrast of the
connected EXP40. Make sure the expansion module has been connected to the IP
phone before adjustment.
Procedure
Contrast can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure the contrast of the LCD
screen.
For more information, refer to
Contrast on page 261.
Local
Phone User Interface
Configure the contrast of the LCD
screen.
Configuring Basic Features
39
To configure contrast via phone user interface (only applicable to EXP40 connected to
SIP-T46G IP phones):
1. Press Menu-> Basic->Display->Contrast.
2. Press or , or the Switch soft key to increase or decrease the intensity of
contrast.
The default contrast level is 6.
3. Press the Save soft key to accept the change.
Wallpaper is an image used as the background of the phone idle screen. Users can
select an image from IP phones built-in background or customize wallpaper from
personal pictures. To set the custom wallpaper as the phone background, you need to
upload the custom wallpaper to the IP phone in advance. The wallpaper is not
applicable to SIP-T42G and SIP-T41P IP phones.
The following table lists the supported wallpaper image format and resolution for
SIP-T46G IP phones:
Wallpaper Image Format
Resolution
Size
.jpg/.png/.bmp
<=480*272
<=5MB
Procedure
Wallpaper can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Specify the access URL of the
custom wallpaper.
For more information, refer to
Access URL of Wallpaper Image
on page 379.
Local
Web User Interface
Upload the custom wallpaper.
Change the wallpaper via web
user interface.
Navigate to:
http://<phoneIPAddress>/servlet
?p=settings-preference&q=load
Phone User Interface
Change the wallpaper via phone
user interface.
To upload custom wallpaper via web user interface:
1. Click on Settings->Preference.
Administrators Guide for SIP-T4X IP Phones
40
2. In the Upload Wallpaper (480*272) field, click Browse to locate the wallpaper
image from your local system.
3. Click Upload to upload the file.
4. Click Confirm to accept the change.
The custom wallpaper appears in the pull-down list of Wallpaper.
To change the wallpaper via web user interface:
1. Click on Settings->Preference.
2. Select the desired wallpaper from the pull-down list of Wallpaper.
3. Click Confirm to accept the change.
Configuring Basic Features
41
To change the wallpaper via phone user interface:
1. Press Menu->Basic->Display->Wallpaper.
2. Press or , or the Switch soft key to select the desired wallpaper.
3. Press the Save soft key to accept the change.
Backlight determines the brightness of the LCD screen display, allowing users to read
easily in dark environments. Backlight time specifies the delay time to turn off or dusky
the backlight when the IP phone is inactive. Backlight time is applicable to SIP-T4X IP
phones and EXP40 connected to SIP-T46G IP phones.
You can configure the backlight time as one of the following types:
Always On: Backlight is turned on permanently.
15, 30, 60, 120, 300, 600 or 1800: Backlight is turned off or turned dusky when the IP
phone is inactive after a preset period of time. It is automatically turned on if the
status of the IP phone changes or any key is pressed.
Backlight Active Level is used to adjust the backlight intensity of the LCD screen, and
Backlight Inactive Level is used to turn off or dusky the backlight after a period of
inactivity. Backlight Active Level is only applicable to SIP-T46G IP phones and the
connected EXP40. Backlight Inactive Level is only applicable to SIP-T46G IP phones.
Procedure
Backlight can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure the backlight of the
LCD screen.
For more information, refer to
Backlight on page 262.
Local
Web User Interface
Configure the backlight of the
LCD screen.
Navigate to:
http://<phoneIPAddress>/servlet
?p=settings-preference&q=load
Phone User Interface
Configure the backlight of the
LCD screen.
To configure the backlight via web user interface:
1. Click on Settings->Preference.
2. Select the desired value from the pull-down list of Backlight Inactive Level.
3. Select the desired value from the pull-down list of Backlight Active Level.
Administrators Guide for SIP-T4X IP Phones
42
4. Select the desired value from the pull-down list of Backlight Time (seconds).
5. Click Confirm to accept the change.
To configure the backlight via phone user interface:
1. Press Menu->Basic->Display-> Backlight.
2. Press or , or the Switch soft key to select the desired level from the
Backlight Active Level field.
3. Press or , or the Switch soft key to select the desired value from the
Backlight Inactive Level field.
4. Press or , or the Switch soft key to select the desired time from the
Backlight Time field.
5. Press the Save soft key to accept the change.
Some menu options are protected by two privilege levels, user and administrator, each
with its own password. When logging into the web user interface, you need to enter the
user name and password to access various menu options.
A user or an administrator can change the user password. The default user password is
user. For security reasons, the user or the administrator should change the default
user password as soon as possible.
Procedure
User password can be changed using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Change the user password of the
IP phone.
Configuring Basic Features
43
For more information, refer to
User Password on page 263.
Local
Web User Interface
Change the user password of the
IP phone.
Navigate to:
http://<phoneIPAddress>/servlet
?p=security&q=load
To change the user password via web user interface:
1. Click on Security->Password.
2. Select user from the pull-down list of User Type.
3. Enter a new password in the New Password and Confirm Password fields.
A new password should contain at least 6 characters, where at least one numeric
and one alphabetic characters. Valid characters are A-Z, a-z, 0-9,#,!,@,-,.,*,+ and $.
4. Click Confirm to accept the change.
Note
Advanced menu options are strictly used by administrators. Users can configure them
only if they have administrator privileges.
The administrator password can only be changed by an administrator. The default
administrator password is admin. For security reasons, the administrator should
change the default administrator password as soon as possible.
Procedure
Administrator password can be changed using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Change the administrator
password.
For more information, refer to
If logging into the web user interface of the phone with the user credential, user needs to enter the current user password in the Old Password field.
Administrators Guide for SIP-T4X IP Phones
44
Administrator Password on page
263.
Local
Web User Interface
Change the administrator
password.
Navigate to:
http://<phoneIPAddress>/servlet
?p=security&q=load
Phone User Interface
Change the administrator
password.
To change the administrator password via web user interface:
1. Click on Security->Password.
2. Select admin from the pull-down list of User Type.
3. Enter the current administrator password in the Old Password field.
4. Enter a new administrator password in the New Password and Confirm Password
fields.
A new password should contain at least 6 characters, where at least one numeric
and one alphabetic characters. Valid characters contain A-Z, a-z, 0-9,#,!,@,-,.,*,+
and $.
5. Click Confirm to accept the change.
To change the administrator password via phone user interface:
1. Press Menu->Advanced (password: admin) ->Set Password.
2. Enter the current administrator password in the Current Password field.
3. Enter a new administrator password in the New Password field and Confirm
Password field.
4. Press the Save soft key to accept the change.
Phone lock is used to lock the IP phone to prevent it from unauthorized use. Once the IP
phone is locked, a user must enter the password to unlock it. IP phones offer three types
Configuring Basic Features
45
of phone lock: Menu Key, Function Keys and All Keys. The IP phone will not be locked
immediately after the phone lock type is configured. One of the following steps is also
needed:
- Long press the pound key when the IP phone is idle.
- Press the keypad lock key (if configured) when the IP phone is idle.
In addition to the above steps, you can configure IP phones to automatically lock the
keypad after a period of time.
Procedure
Phone lock can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure the phone lock type.
Change the unlock password.
Configure the IP phone to
automatically lock the keypad
after a time interval.
For more information, refer to
Phone Lock on page 264.
Assign a keypad lock key.
For more information, refer to
Keypad Lock Key on page 386.
Local
Web User Interface
Configure the phone lock type.
Change the unlock password.
Configure the IP phone to
automatically lock the keypad
after a time interval.
Navigate to:
http://<phoneIPAddress>/servl
et?p=features-phonelock&q=lo
ad
Assign a keypad lock key.
Navigate to:
http://<phoneIPAddress>/servl
et?p=dsskey&model=1&q=loa
d&linepage=1
Phone User Interface
Configure the phone lock type.
Assign a keypad lock key.
To configure phone lock via web user interface:
1. Click on Features->Phone Lock.
Administrators Guide for SIP-T4X IP Phones
46
2. Select the desired type from the pull-down list of Keypad Lock Enable.
3. Select the desired type from the pull-down list of Keypad Lock Type.
4. Enter unlock password (numeric characters) in the Phone Unlock PIN (0~15 Digit)
field.
5. Enter the desired time in the Phone Lock Time Out (0~3600s) field.
6. Click Confirm to accept the change.
To configure a keypad lock key via web user interface:
1. Click on DSSKey->Line Key.
2. In the desired DSS key field, select Keypad Lock from the pull-down list of Type.
3. Click Confirm to accept the change.
To configure phone lock type via phone user interface:
1. Press Menu->Advanced (password: admin) ->Phone Settings->Keypad Lock.
Configuring Basic Features
47
2. Press or , or the Switch soft key to select the desired value from the
Keypad Lock Enable field.
3. Press or , or the Switch soft key to select the desired type from the Keypad
Lock Type field.
4. Press the Save soft key to accept the change.
To configure a keypad lock key via phone user interface:
1. Press Menu->Call Features->DSS Keys.
2. Select the desired DSS key.
3. Press or , or the Switch soft key to select Key Event from the Type field.
4. Press or , or the Switch soft key to select Keypad Lock from the Key Event
field.
5. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
6. Press the Save soft key to accept the change.
IP phones maintain a local clock and calendar. Time and date are displayed on the idle
screen of the IP phone. Time and date are synced automatically from the NTP server by
default. The NTP server can be obtained by DHCP or configured manually.If IP phones
cannot obtain the time and date from the NTP server, you need to manually configure
them. The time and date display can use one of several different formats.
Time Zone
A time zone is a region on Earth that has a uniform standard time. It is convenient for
areas in close commercial or other communication to keep the same time. When
configuring IP phones to obtain the time and date from the NTP server, you must set the
time zone.
Daylight Saving Time
Daylight Saving Time (DST) is the practice of temporary advancing clocks during the
summertime so that evenings have more daylight and mornings have less. Typically,
clocks are adjusted forward one hour at the start of spring and backward in autumn.
Many countries have used the DST at various times, details vary by location. The DST
can be adjusted automatically from the time zone configuration. Typically, there is no
need to change this setting.
Administrators Guide for SIP-T4X IP Phones
48
The following table lists available methods for configuring time and date:
Option
Methods of Configuration
Time Zone
Configuration Files
Web User Interface
Phone User Interface
Time
Web User Interface
Phone User Interface
Time Format
Configuration Files
Web User Interface
Phone User Interface
Date
Web User Interface
Phone User Interface
Date Format
Configuration Files
Web User Interface
Phone User Interface
Daylight Saving Time
Configuration Files
Web User Interface
Procedure
Configuration changes can be performed using the configuration files or locally.
Configuration File
<MAC>.cfg
Configure NTP by DHCP priority
feature.
Configure the NTP server, time
zone and DST.
Configure the time and date
formats.
For more information, refer to
Time and Date on page 266.
Local
Web User Interface
Configure NTP by DHCP priority
feature.
Configure the NTP server, time
zone and DST.
Configure the time and date
manually.
Configure the time and date
formats.
Configuring Basic Features
49
Navigate to:
http://<phoneIPAddress>/servlet
?p=settings-datetime&q=load
Phone User Interface
Configure the NTP server and
time zone.
Configure the time and date
manually.
Configure the time and date
formats.
To configure NTP by DHCP priority feature via web user interface:
1. Click on Settings->Time & Date.
2. Select the desired value from the pull-down list of NTP By DHCP Priority.
3. Click Confirm to accept the change.
To configure the NTP server, time zone and DST via web user interface:
1. Click on Settings->Time & Date.
2. Select Disabled from the pull-down list of Manual Time.
3. Select the desired time zone from the pull-down list of Time Zone.
4. Enter the domain names or IP addresses in the Primary Server and Secondary
Server fields respectively.
5. Enter the desired time interval in the Synchronism (15~86400s) field.
6. Select the desired value from the pull-down list of Daylight Saving Time.
If you select Enabled, do one of the following:
Administrators Guide for SIP-T4X IP Phones
50
- Mark the DST By Date radio box in the Fixed Type field.
Enter the start time in the Start Date field.
Enter the end time in the End Date field.
- Mark the DST By Week radio box in the Fixed Type field.
Select the desired values from the pull-down lists of DST Start Month, DST Start
Day of Week, DST Start Day of Week Last in Month, DST Stop Month, DST Stop
Day of Week and DST Stop Day of Week Last in Month.
Enter the desired time in the Start Hour of Day field.
Enter the desired time in the End Hour of Day field.
Configuring Basic Features
51
7. Enter the desired offset time in the Offset (minutes) field.
8. Click Confirm to accept the change.
To configure the time and date manually via web user interface:
1. Click on Settings->Time & Date.
2. Select Enabled from the pull-down list of Manual Time.
3. Enter the time and date in the corresponding fields.
4. Click Confirm to accept the change.
To configure the time and date format via web user interface:
1. Click on Settings->Time & Date.
2. Select the desired value from the pull-down list of Time Format.
3. Select the desired value from the pull-down list of Date Format.
Administrators Guide for SIP-T4X IP Phones
52
4. Click Confirm to accept the change.
To configure the NTP server and time zone via phone user interface:
1. Press Menu->Basic->Time & Date->General->SNTP Settings.
2. Press or , or the Switch soft key to select the time zone that applies to your
area from the Time Zone field.
The default time zone is "+8 China(Beijing)".
3. Enter the domain names or IP addresses in the NTP Server 1 and NTP Server 2 fields
respectively.
4. Press or, or the Switch soft key to select Automatic from the Daylight
Saving field.
5. Press the Save soft key to accept the change.
To configure the time and date manually via phone user interface:
1. Press Menu->Basic->Time & Date->General->Manual Settings.
2. Enter the specific time and date.
3. Press the Save soft key to accept the change.
To configure the time and date formats via phone user interface:
1. Press Menu->Basic->Time & Date->Format.
2. Press or , or the Switch soft key to select the desired date format from the
Date Format field.
3. Press or , or the Switch soft key to select the desired time format (12 Hour
or 24 Hour) from the Time Format field.
4. Press the Save soft key to accept the change.
IP phones support multiple languages. Languages used on the phone user interface
and web user interface can be specified respectively as required.
The following table lists the languages supported by the phone user interface and the
web user interface respectively.
Phone User Interface
Web User Interface
English
Simplified Chinese (not
applicable to SIP-T42G/T41P)
Traditional Chinese (not
applicable to SIP-T42G/T41P)
French
English
Simplified Chinese (not
applicable to SIP-T42G/T41P)
Traditional Chinese (not
applicable to SIP-T42G/T41P)
French
Configuring Basic Features
53
Phone User Interface
Web User Interface
German
Italian
Polish
Portuguese
Spanish
Turkish
German
Italian
Turkish
Portuguese
Spanish
Not all of the supported languages are available for selection. Languages available for
selection depend on language packs currently loaded to IP phones. You can make
languages available for use on the phone user interface by loading language packs to
the IP phone. Language packs can only be loaded using the configuration files.
The following table lists available languages and the associated language packs:
Available
Language
Associated Language Pack
for SIP-T42G/T41P
Associated Language Pack
for SIP-T46G
English
lang+English.txt
lang+English.txt
Simplified Chinese
/
lang-Chinese_S.txt
Traditional Chinese
/
lang-Chinese_T.txt
German
lang-German.txt
lang-German.txt
French
lang-French.txt
lang-French.txt
Italian
lang-Italian.txt
lang-Italian.txt
Polish
lang-Polish.txt
lang-Portuguese.txt
Portuguese
lang-Portuguese.txt
lang-Polish.txt
Spanish
lang-Spanish.txt
lang-Spanish.txt
Turkish
lang-Turkish.txt
lang-Turkish.txt
To update translation of a built-in language, the file name of the language file cannot be
changed. For more information, refer to
Yealink_SIP-T2
Series_T19P_T4_Series_IP_Phones_Auto_Provisioning_Guide.
Procedure
Loading language pack can only be performed using the configuration files.
Configuration File
<y0000000000xx>.cfg
Specify the access URL of the
language pack.
Administrators Guide for SIP-T4X IP Phones
54
For more information, refer to
Language on page 272.
The default language used on the phone user interface is English. The default language
used on the web user interface depends on the language preferences in the browser (if
the language is not supported by the IP phone, the web user interface uses English). You
can specify the languages for the phone user interface and web user interface.
Procedure
Specify the language for the web user interface or the phone user interface using the
configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Specify the languages for the
phone user interface and the
web user interface.
For more information, refer to
Language on page 272.
Local
Web User Interface
Specify the language for the web
user interface.
Navigate to:
http://<phoneIPAddress>/servlet
?p=settings-preference&q=load
Phone User Interface
Specify the language for the
phone user interface.
To specify the language for the web user interface via web user interface:
1. Click on Settings->Preference.
Configuring Basic Features
55
2. Select the desired language from the pull-down list of Language.
3. Click Confirm to accept the change.
To specify the language for the phone user interface via phone user interface:
1. Press Menu->Basic->Language.
2. Press or to select the desired language.
3. Press the Save soft key to accept the change.
Logo customization allows unifying the IP phone appearance or displaying a custom
image on the idle screen such as a company logo, instead of the default system logo.
Logo is not applicable to SIP-T46G IP phones. The logo file format must be *.dob, and the
resolution of SIP-T42G/T41P IP phones is 192*64 graphic.
Note
Procedure
The logo shown on the idle screen can be configured using the configuration files or
locally.
Configuration File
<y0000000000xx>.cfg
Configure the logo shown on the
idle screen.
For more information, refer to
Logo Customization on page 273.
Before uploading your custom logo to IP phones, ensure the logo file is correctly formatted. For more information on customizing a logo file, refer to
Yealink_SIP-T2
Series_T19P_T4_Series_IP_Phones_Auto_Provisioning_Guide
.
Administrators Guide for SIP-T4X IP Phones
56
Local
Web User Interface
Configure the logo shown on the
idle screen.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
To configure a custom logo via web user interface:
1. Click on Features->General Information.
2. Select Custom logo from the pull-down list of Use Logo.
3. Click Browse to select the logo file from your local system.
4. Click Upload to upload the file.
5. Click Confirm to accept the change.
The custom logo screen and the idle screen are displayed alternately.
Softkey layout is used to customize the soft keys at the bottom of the LCD screen to best
meet users requirements. It can be configured based on call states. In addition to
specifying which soft keys to display, you can determine their display order. You can
create a template about the softkey layout for the different call states. For more
information on the softkey layout template, refer to Softkey Layout Template on page
221.
Configuring Basic Features
57
The following table lists the soft keys available for IP phones in different states:
Call State
Default Soft Key
Optional Soft Key
CallFailed
NewCall
Empty
Empty
Empty
Empty
Switch
Cancel
CallIn
Answer
Forward
Silence
Reject
Empty
Switch
Connecting
Connecting
Empty
Empty
Empty
Cancel
Empty
Switch SemiAttendTrans
Transfer
Empty
Empty
Cancel
Empty
Switch
Dialing
Send
IME
Delete
Cancel
Empty
History
Switch
Line
Favorite
GPickup
DPickup
RingBack
RingBack
Empty
Empty
Empty
Cancel
Empty
Switch
CC
SemiAttendTransBack
Transfer
Empty
Empty
Cancel
Empty
Switch
CC Talking
Talk
Transfer
HOLD
Empty
MUTE
Administrators Guide for SIP-T4X IP Phones
58
Call State
Default Soft Key
Optional Soft Key
Conference
Cancel
SWAP
NewCall
Switch
Answer
Reject
Hold
Transfer
Resume
NewCall
Cancel
Empty
Switch
Answer
Reject
Held
Empty
Empty
Empty
Cancel
Empty
Switch
Answer
Reject
NewCall
PreTrans
Transfer
IME
Delete
Cancel
Empty
Directory
Switch
Send
Conferenced
Empty
Hold
Split
Cancel
Empty
Switch
Answer
Reject
Mute
Manager
Procedure
Softkey layout can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Specify the access URL of the
softkey layout template.
For more information, refer to
Access URL of Softkey Layout
Template on page 375.
Local
Web User Interface
Configure the softkey layout.
Navigate to:
http://<phoneIPAddress>/servlet
Configuring Basic Features
59
?p=settings-softkey&q=load
To configure softkey layout via web user interface:
1. Click on Settings->Softkey Layout.
2. Select the desired value from the pull-down list of Custom Softkey.
3. Select the desired state from the pull-down list of Call States.
4. Select the desired soft key from the Unselected Softkeys column and click .
The selected soft key appears in the Selected Softkeys column. If more than four
soft keys are selected, a More soft key appears on the LCD screen, and the
selected soft keys are displayed in two pages.
5. Repeat the step 4 to add more soft keys to the Selected Softkeys column.
6. Click to remove the soft key from the Selected Softkeys column.
7. Click or to adjust the display order of the soft key.
8. Click Confirm to accept the change.
Key as send allows assigning the pound key or star key as a send key. Send sound
allows the IP phone to play a key tone when a user presses the send key. Key tone
allows the IP phone to play a key tone when a user presses any key. Send sound works
only if Key tone is enabled.
Procedure
Key as send can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure a send key.
Configure a key tone and send
tone.
Administrators Guide for SIP-T4X IP Phones
60
For more information, refer to Key
as Send on page 274.
Local Web User Interface
Configure a send key.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
Configure a key tone and send
tone.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-audio&q=load
Phone User Interface
Configure the send key.
To configure a send key via web user interface:
1. Click on Features->General Information.
2. Select the desired value from the pull-down list of Key As Send.
3. Click Confirm to accept the change.
To configure a key tone and send tone via web user interface:
1. Click on Features->Audio.
2. Select the desired value from the pull-down list of Key Tone.
Configuring Basic Features
61
3. Select the desired value from the pull-down list of Send Sound.
4. Click Confirm to accept the change.
To configure a send key via phone user interface:
1. Press Menu->Call Features->Others->General.
2. Press or , or the Switch soft key to select # or * from the Key as Send field,
or select Disabled to disable this feature.
3. Press the Save soft key to accept the change.
Note
A hotline is a point-to-point communication link in which a call is automatically directed
to the preset hotline number. The IP phone automatically dials out the hotline number
using the first available line after a time interval when off-hook. IP phones only support
one hotline number.
Procedure
Hotline can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure the hotline number.
Specify the time (in seconds) the
IP phone waits to automatically
dial out the hotline number.
For more information, refer to
Send tone works only if key tone is enabled. Key tone is enabled by default.
Administrators Guide for SIP-T4X IP Phones
62
Hotline on page 276.
Local
Web User Interface
Configure the hotline number.
Specify the time (in seconds) the
IP phone waits to automatically
dial out the hotline number.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
Phone User Interface
Configure the hotline number.
Specify the time (in seconds) the
IP phone waits to automatically
dial out the hotline number.
To configure hotline via web user interface:
1. Click on Features->General Information.
2. Enter the hotline number in the Hotline Number field.
3. Enter the delay time in the Hotline Delay (0~10s) field.
4. Click Confirm to accept the change.
To configure hotline via phone user interface:
1. Press Menu->Call Features->Others->Hotline.
2. Enter the hotline number in the Number field.
3. Enter the delay time in the Hotline Delay 0-10(s) field.
4. Press the Save soft key to accept the change.
Configuring Basic Features
63
Call log contains call information such as remote party identification, time and date,
and call duration. IP phones maintain a local call log. Call log consists of four lists:
Missed calls, Placed calls, Received calls and Forwarded calls. Each call log list
supports up to 100 entries. To store call information, you must enable the save call log
feature in advance.
Procedure
Call log can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure the call log.
For more information, refer to Call
Log on page 277.
Local Web User Interface
Configure the call log.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
Phone User Interface
Configure the call log.
To configure the call log via web user interface:
1. Click on Features->General Information.
2. Select the desired value from the pull-down list of Save Call log.
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64
3. Click Confirm to accept the change.
To configure the call log via phone user interface:
1. Press Menu->Call Features->Others->General.
2. Press or , or the Switch soft key to select the desired value from the History
Record field.
3. Press the Save soft key to accept the change.
Missed call log allows IP phones to display the number of the missed calls with an
indicator icon on the idle screen, and to log the missed calls in the missed calls list when
IP phones miss calls. It is configurable on a per-line basis. Once the user accesses the
Missed calls list, the prompt message and an indicator icon on the idle screen are
cleared.
Procedure
Missed call log can be configured using the configuration files or locally.
Configuration File
<MAC>.cfg
Configure the missed call log
feature.
For more information, refer to
Missed Call Log on page 277.
Local
Web User Interface
Configure the missed call log
feature.
Navigate to:
http://<phoneIPAddress>/servlet
?p=account-basic&q=load&acc
=0
To configure missed call log via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Basic.
Configuring Basic Features
65
4. Select the desired value from the pull-down list of Missed Call Log.
5. Click Confirm to accept the change.
The IP phone maintains a local directory. The local directory can store up to 1000
contacts and 48 groups (including the default groups: Company, Family and Friend).
When adding a contact to the local directory, in addition to name and phone numbers,
you can also specify the account, ring tone and group for the contact. Contacts and
groups can be added either one by one or in batch using a contact file. For more
information on the contact file, refer to Local Contact File on page 223.
Procedure
Configuration changes can be performed using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Specify the access URL of the
local contact file.
For more information, refer to
Access URL of Local Contact File
on page 377.
Local
Web User Interface
Add a new group and a contact
to the local directory.
Navigate to:
http://<phoneIPAddress>/servlet
?p=contactsbasic&q=load&num
=1&group=
Phone User Interface
Add a new group and a contact
to the local directory.
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66
To add a new group to the local directory via web user interface:
1. Click on Directory->Local Directory.
2. In the Group Setting block, enter the new group name in the Group field.
3. Select the desired group ring tone from the pull-down list of Ring.
4. Click Add to add the new group.
To add a contact to the local directory via web user interface:
1. Click on Directory->Local Directory.
2. Enter the name and the office, mobile or other numbers in the corresponding fields.
3. Select the desired ring tone from the pull-down list of Ring Tone.
4. Select the desired group from the pull-down list of Group.
5. Select the desired account from the pull-down list of Account.
Configuring Basic Features
67
6. Select the desired photo from the pull-down list of Photo.
It is not applicable to SIP-T42G and SIP-T41P IP phones.
7. Click Add to add the contact.
To add a group to the local directory via phone user interface:
1. Press Menu->Directory->Local Group.
2. Press the Add Group soft key.
3. Enter the desired group name in the Group Name field.
4. Press or to select the desired group ring tone from the Ring Tones field.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
To add a contact to the local directory via phone user interface:
1. Press Menu->Directory->Local Group.
2. Select the desired contact group and press the Enter soft key.
3. Press the Add soft key.
4. Enter the name and the office, mobile or other numbers in the corresponding fields.
5. Press or , or the Switch soft key to select the desired account from the
Account field.
If Auto is selected, the IP phone will use the first available account when placing
calls to the contact from the local directory.
6. Press or , or the Switch soft key to select the desired ring tone from the Ring
field.
7. Press or , or the Switch soft key to select the desired photo from the Photo
field.
8. Press the Save soft key to accept the change.
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68
Live dialpad allows IP phones to automatically dial out the entered phone number after
a specified period of time.
Procedure
Live dialpad can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure live dialpad.
For more information, refer to Live
Dialpad on page 278.
Local
Web User Interface
Configure live dialpad.
Navigate to:
http://<phoneIPAddress>/servlet
?p=settings-preference&q=load
To configure live dialpad via web user interface:
1. Click on Settings->Preference.
2. Select the desired value from the pull-down list of Live Dialpad.
3. Enter the desired delay time in the Inter Digit Time (1~14s) field.
4. Click Confirm to accept the change.
Call waiting allows IP phones to receive a new call when there is already an active call.
The new call is presented to the user visually on the LCD screen. Call waiting tone
Configuring Basic Features
69
allows the phone to play a short tone, to remind the user audibly of a new incoming call
during conversation. Call waiting tone works only if call waiting is enabled.
The call waiting on code and call waiting off code configured on IP phones are used to
activate/deactivate the server-side call waiting feature. They may vary on different
servers.
Procedure
Call waiting and call waiting tone can be configured using the configuration files or
locally.
Configuration File
<y0000000000xx>.cfg
Configure call waiting.
For more information, refer to Call
Waiting on page 278.
Local Web User Interface
Configure call waiting.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
Phone User Interface
Configure call waiting.
To configure call waiting via web user interface:
1. Click on Features->General Information.
2. Select the desired value from the pull-down list of Call Waiting.
3. (Optional.) Enter the call waiting on code in the Call Waiting On Code field.
4. (Optional.) Enter the call waiting off code in the Call Waiting Off Code field.
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70
5. Click Confirm to accept the change.
To configure the call waiting tone via web user interface:
1. Click on Features->Audio.
2. Select the desired value from the pull-down list of Call Waiting Tone.
3. Click Confirm to accept the change.
To configure call waiting and call waiting tone via phone user interface:
1. Press Menu->Call Features->Call Waiting.
2. Press or , or the Switch soft key to select the desired value from the Call
Waiting field.
3. Press or , or the Switch soft key to select the desired value from the Play
Tone field.
4. (Optional.) Enter the call waiting on code in the On Code field.
5. (Optional.) Enter the call waiting off code in the Off Code field.
6. Press the Save soft key to accept the change.
Auto redial allows IP phones to redial a busy number after the first attempt. Both the
number of attempts and waiting time between redials are configurable.
Configuring Basic Features
71
Procedure
Auto redial can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure auto redial.
For more information, refer to
Auto Redial on page 280.
Local Web User Interface
Configure auto redial.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
Phone User Interface
Configure auto redial.
To configure auto redial via web user interface:
1. Click on Features->General Information.
2. Select the desired value from the pull-down list of Auto Redial.
3. Enter the desired time interval (in seconds) in the Auto Redial Interval (1~300s)
field.
The default time interval is 10s.
4. Enter the desired times in the Auto Redial Times (1~300) field.
The default times are 10.
5. Click Confirm to accept the change.
To configure auto redial via phone user interface:
1. Press Menu->Call Features->Others->Auto Redial.
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72
2. Press or , or the Switch soft key to select the desired value from the Auto
Redial field.
3. Enter the desired time in the Redial Interval field.
4. Enter the desired times in the Redial Times field.
5. Press the Save soft key to accept the change.
Auto answer allows IP phones to automatically answer an incoming call. IP phones will
not automatically answer the incoming call during a call even if auto answer is enabled.
You can specify a period of delay time before the IP phone automatically answers
incoming calls. Auto answer is configurable on a per-line basis.
Procedure
Auto answer can be configured using the configuration files or locally.
Configuration File
<MAC>.cfg
Configure auto answer.
For more information, refer to
Auto Answer on page 281.
<y0000000000xx>.cfg
Specify a period of delay time for
auto answer.
For more information, refer to
Auto Answer on page 281.
Local Web User Interface
Configure auto answer.
Navigate to:
http://<phoneIPAddress>/servlet
?p=account-basic&q=load&acc
=0
Specify a period of delay time for
auto answer.
http://<phoneIPAddress>/servlet
?p=features-general&q=load
Phone User Interface
Configure auto answer.
To configure auto answer via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Basic.
Configuring Basic Features
73
4. Select the desired value from the pull-down list of Auto Answer.
5. Click Confirm to accept the change.
To configure a period of delay time for auto answer via web user interface:
1. Click on Features->General Information.
2. Enter the desired time (in seconds) in the Auto-Answer Delay (1~4s) field.
3. Click Confirm to accept the change.
To configure auto answer via phone user interface:
1. Press Menu->Call Features->Auto Answer.
2. Select the desired line and then press the Enter soft key.
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74
3. Press or , or the Switch soft key to select the desired value from the Auto
Answer field.
4. Press the Save soft key to accept the change.
Call completion allows users to monitor the busy party and establish a call when the
busy party becomes available to receive a call. Two factors commonly prevent a call
from connecting successfully:
Callee does not answer
Callee actively rejects the incoming call before answering
IP phones support call completion using the SUBSCRIBE/NOTIFY method, which is
specified in draft-poetzl-sipping-call-completion-00, to subscribe to the busy party and
receive notifications of their status changes. Call completion is not applicable to
SIP-T42G and SIP-T41P IP phones.
Procedure
Call completion can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure call completion.
For more information, refer to Call
Completion on page 282.
Local Web User Interface
Configure call completion.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
Phone User Interface
Configure call completion.
To configure call completion via web user interface:
1. Click on Features->General Information.
Configuring Basic Features
75
2. Select the desired value from the pull-down list of Call Completion.
3. Click Confirm to accept the change.
To configure call completion via phone user interface:
1. Press Menu->Call Features->Others->Call Completion.
2. Press or , or the Switch soft key to select the desired value from the Call
Completion field.
3. Press the Save soft key to accept the change.
Anonymous call allows the caller to conceal the identity information displayed on the
callees screen. The callees phone LCD screen prompts an incoming call from
anonymity.
Example of anonymous SIP header:
Via: SIP/2.0/UDP 10.2.8.183:5063;branch=z9hG4bK1535948896
From: "Anonymous" <sip:anonymous@anonymous.invalid>;tag=128043702
To: <sip:1011@10.2.1.199>
Call-ID: 1773251036@10.2.8.183
CSeq: 1 INVITE
Contact: <sip:1012@10.2.8.183:5063>
Content-Type: application/sdp
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER,
PUBLISH, UPDATE, MESSAGE
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76
Max-Forwards: 70
User-Agent: Yealink SIP-T46G 28.72.0.1
Privacy: id
Supported: replaces
Allow-Events: talk,hold,conference,refer,check-sync
P-Preferred-Identity: <sip:1012@10.2.1.199>
Content-Length: 302
The anonymous call on code and anonymous call off code configured on IP phones are
used to activate/deactivate the server-side anonymous call feature. They may vary on
different servers. Send Anonymous Code allows IP phones to send anonymous call
on/off code to the server.
Procedure
Anonymous call can be configured using the configuration files or locally.
Configuration File
<MAC>.cfg
Configure anonymous call.
For more information, refer to
Anonymous Call on page 282.
Local Web User Interface
Configure anonymous call.
Navigate to:
http://<phoneIPAddress>/servlet
?p=account-basic&q=load&acc
=0
Phone User Interface
Configure anonymous call.
To configure the anonymous call via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Basic.
4. Select the desired value from the pull-down list of Local Anonymous.
5. Select the desired value from the pull-down list of Send Anonymous Code.
6. (Optional.) Enter the anonymous call on code in the On Code field.
Configuring Basic Features
77
7. (Optional.) Enter the anonymous call off code in the Off Code field.
8. Click Confirm to accept the change.
To configure the anonymous call via phone user interface:
1. Press Menu->Call Features->Anonymous.
2. Select the desired line and then press Enter soft key.
3. Press or , or the Switch soft key to select the desired value from the Local
Anonymous field.
4. (Optional.) Press or , or the Switch soft key to select the desired value
from the Send Anonymous Code field.
5. (Optional.) Enter the anonymous call on code in the On Code field.
6. (Optional.) Enter the anonymous call off code in the Off Code field.
7. Press the Save soft key to accept the change.
Anonymous call rejection allows IP phones to automatically reject incoming calls from
callers whose identity has been deliberately concealed. The anonymous callers LCD
screen presents “Anonymity Disallowed.
The anonymous call rejection on code and anonymous call rejection off code
configured on IP phones are used to activate/deactivate the server-side anonymous call
rejection feature. They may vary on different servers.
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78
Procedure
Anonymous call rejection can be configured using the configuration files or locally.
Configuration File
<MAC>.cfg
Configure anonymous call
rejection.
For more information, refer to
Anonymous Call Rejection on
page 284.
Local
Web User Interface
Configure anonymous call
rejection.
Navigate to:
http://<phoneIPAddress>/servlet
?p=account-basic&q=load&acc
=0
Phone User Interface
Configure anonymous call
rejection.
To configure anonymous call rejection via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Basic.
4. Select the desired value from the pull-down list of Anonymous Call Rejection.
5. (Optional.) Enter the anonymous call rejection on code in the On Code field.
6. (Optional.) Enter the anonymous call rejection off code in the Off Code field.
7. Click Confirm to accept the change.
To configure anonymous call rejection via phone user interface:
1. Press Menu->Call Features->Anonymous.
Configuring Basic Features
79
2. Select the desired line and then press Enter soft key.
3. Press or , or the Switch soft key to select the desired value from the
Anonymous Rejection field.
4. (Optional.) Enter the anonymous call rejection on code in the On Code field.
5. (Optional.) Enter the anonymous call rejection off code in the Off Code field.
6. Press the Save soft key to accept the change.
Do Not Disturb (DND) allows IP phones to ignore incoming calls. DND can be configured
on a phone or per-line basis depending on the DND mode. Two DND modes:
Phone (default): DND feature is effective for all accounts on the IP phone.
Custom: DND feature can be configured for each or all accounts.
A user can activate or deactivate DND using the DND soft key or DND key. DND
activated on IP phones disables the local call forward settings. The DND configurations
on IP phones may be overridden by the server settings.
The DND on code and DND off code configured on IP phones are used to
activate/deactivate the server-side DND feature. They may vary on different servers.
Return Message When DND
This feature defines the return code and the reason of the SIP response message for the
rejected incoming call when DND is enabled on IP phones. The callers LCD screen
displays the received reason.
Procedure
DND can be configured using the configuration files or locally.
Configuration File
<MAC>.cfg
Configure DND in the custom
mode.
For more information, refer to Do
Not Disturb on page 286.
<y0000000000xx>.cfg
Assign a DND key.
For more information, refer to DND
Key on page 386.
Configure the DND mode.
Configure DND in the phone
mode.
Specify return code and reason of
the SIP response message.
For more information, refer to Do
Administrators Guide for SIP-T4X IP Phones
80
Not Disturb on page 286.
Local
Web User Interface
Assign a DND key.
Navigate to:
http://<phoneIPAddress>/servlet?
p=dsskey&model=1&q=load&line
page=1
Configure DND.
Navigate to:
http://<phoneIPAddress>/servlet?
p=features-forward&q=load
Specify return code and reason of
the SIP response message.
Navigate to:
http://<phoneIPAddress>/servlet?
p=features-general&q=load
Phone User Interface
Assign a DND key.
Configure DND.
To configure a DND key via web user interface:
1. Click on DSSKey->Line Key.
2. In the desired DSS key field, select DND from the pull-down list of Type.
3. Click Confirm to accept the change.
To configure the DND feature via web user interface:
1. Click on Features->Forward & DND.
2. In the DND block, mark the desired radio box in the Mode field.
a) If you mark the Phone radio box:
1) Mark the desired radio box in the DND Status field.
Configuring Basic Features
81
2) (Optional.) Enter the DND on code in the DND On Code field.
3) (Optional.) Enter the DND off code in the DND Off Code field.
b) If you mark the Custom radio box:
1) Select the desired account from the pull-down list of Account.
2) Mark the desired value in the DND Status field.
3) (Optional.) Enter the DND on code in the DND On Code field.
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82
4) (Optional.) Enter the DND off code in the DND Off Code field.
3. Click Confirm to accept the change.
To specify the return code via web user interface:
1. Click on Features->General Information.
2. Select the desired type from the pull-down list of Return Code When DND.
Configuring Basic Features
83
3. Click Confirm to accept the change.
To configure a DND key via phone user interface:
1. Press Menu->Call Features->DSS Keys.
2. Select the desired DSS key.
3. Press or , or the Switch soft key to select Key Event from the Type field.
4. Press or , or the Switch soft key to select DND from the Key Event field.
5. (Optional.) Enter the string that will appear on the LCD screen in the Label field.
6. Press the Save soft key to accept the change.
To configure DND in the phone mode via phone user interface:
1. Press the DND soft key or the DND key when the IP phone is idle.
To configure DND in the custom mode for a specific account via phone user interface:
1. Press the DND soft key or the DND key when the IP phone is idle.
The LCD screen displays a list of the accounts registered on the IP phone.
2. Press or to select the desired account.
3. Press or to select On to activate DND.
4. Press the Save soft key to accept the change.
To configure DND in the custom mode for all accounts via phone user interface:
1. Press the DND soft key or the DND key when the IP phone is idle.
The LCD screen displays a list of the accounts registered on the IP phone.
2. Press the All On soft key to activate DND for all accounts.
3. Press the Save soft key to accept the change.
Busy tone is audible to the other party, indicating that the call connection has been
broken when one party releases a call. Busy tone delay can define a period of time
during which the busy tone is audible.
Procedure
Busy tone delay can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure the busy tone delay
feature.
For more information, refer to
Busy Tone Delay on page 279.
Local
Web User Interface
Configure the busy tone delay
feature.
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84
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
To configure busy tone delay via web user interface:
1 Click on Features->General Information. 2 Select the desired value from the pull-down list of Busy Tone Delay (Seconds).
3 Click Confirm to accept the change.
Return code when refuse defines the return code and reason of the SIP response
message for call rejection. The callers LCD screen displays the reason according to the
return code received. Available return codes and reasons are:
404 (Not found)
480 (Temporarily not available)
486 (Busy here)
Procedure
Return code for call rejection can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Configure the return code when
refusing a call.
For more information, refer to
Configuring Basic Features
85
Return Code When Refuse on
page 289.
Local
Web User Interface
Configure the return code when
refusing a call.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-general&q=load
To specify the return code when refusing a call via web user interface:
1. Click on Features->General Information.
2. Select the desired value from the pull-down list of Return Code When Refuse.
3. Click Confirm to accept the change.
Early media refers to media (e.g., audio and video) played to the caller before a SIP
call is actually established. Current implementation supports early media through the
183 message. When the caller receives a 183 message with SDP before the call is
established, a media channel is established. This channel is used to provide the early
media stream for the caller.
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