Shared Line, Busy Lamp Field List, Network Directory and Network Call Log features are
hidden for IP phones in neutral firmware version, which are designed for BroadWorks
environment. Please contact your system administrator for more information.
Thank you for choosing the SIP-T46G IP Phone, an ultra-elegant gigabit IP Phone which is
exquisitely designed to provide business telephony features, such as Call Hold, Call
Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network.
This guide provides everything you need to quickly use your new phone. First, verify
with your system administrator that the IP network is ready for phone configuration. Also
be sure to read the Packaging Contents and Regulatory Notices sections in this guide
before you set up and use the SIP-T46G IP phone.
If this is your first time using the SIP-T46G IP phone, we recommend that you first refer to
Appendix A - Time Zones .................................................. 155
Index ................................................................................. 157
xiii
User Guide for the SIP-T46G IP Phone
xiv
Overview
This chapter provides the overview of the SIP-T46G IP phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your
system administrator.
The main hardware components of the SIP-T46G IP phone are the LCD screen and the
keypad.
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User Guide for the SIP-T46G IP Phone
Item
Description
①
LCD Screen
Shows information about calls, messages, soft keys,
time, date and other relevant data:
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call text or second incoming caller information
• Prompt text (for example, "Saving config file!")
• Time and date
②
Power Indicator LED
Indicates phone power and some feature statuses.
③
Line Keys
Use these keys to activate up to six accounts and assign
various features.
④
HEADSET Key
Toggles and indicates the headset mode.
MUTE Key
Toggles and indicates mute feature.
⑤
MESSAGE Key
Accesses voice messages.
HOLD Key
Places a call on hold or resumes a held call.
REDIAL Key
Redials a previously dialed number.
TRANSFER Key
Transfers a call to another party.
⑥
Speakerphone Key
Toggles the hands-free speakerphone mode.
⑦
Volume Key
Adjusts the volume of the handset, headset, speaker,
and ringer.
⑧
Keypad
Provides the digits, letters and special characters in
context-sensitive applications.
⑨
Scroll through the displayed information.
Confirms actions or answers incoming calls.
Cancels actions or rejects incoming calls.
⑩
Soft Keys
Label automatically to identify their context-sensitive
features.
Hardware component instructions of the SIP-T46G IP phone are:
2
Icons appearing on the LCD screen are described in the following table:
Icons
Description
Network is unavailable
Registered successfully
Register failed
Registering
Hands-free speakerphone mode
Handset mode
Headset mode
Multi-lingual lowercase letters input mode
Multi-lingual uppercase letters input mode
Alphanumeric input mode
Numeric input mode
Multi-lingual uppercase and lowercase letters
input mode
Voice Mail
Text Message
Auto Answer
Do Not Disturb
Call Forward
Call Hold
Call Mute
Overview
3
User Guide for the SIP-T46G IP Phone
Icons
Description
Ringer volume is 0
Keypad Lock
Received Calls
Placed Calls
Missed Calls
Recording box is full
A call cannot be recorded
Recording starts successfully
Recording cannot be started
Recording cannot be stopped
Bluetooth
Bluetooth headset is both paired and connected
Conference
The contact icon
The default caller photo
LED Status
Description
Solid red
The phone is initializing.
Fast flashing red (300ms)
The phone is ringing.
Slow flashing red (1s)
The phone receives a text message or voice mail.
Off
The phone is powered off.
The phone is idle.
Power Indicator LED
4
LED Status
Description
The phone is busy.
The call is placed on hold or is held.
The call is mute.
Line key LED
LED Status
Description
Solid green
The line is seized.
The line is in conversation.
Fast flashing green
The line receives an incoming call.
Slow flashing green
The call is placed on hold.
Off
The line is inactive.
LED Status
Description
Solid green
The monitored user is idle.
Fast flashing red (200ms)
The monitored user receives an incoming call.
Solid red
The monitored user is busy.
Slow flashing red (1s)
The call is parked against the monitored user’s
phone number.
The monitored user’s conversation is placed on
hold.
Off
The monitored user does not exist.
LED Status
Description
Solid red
There is a parked call on the line key of the
non-current page.
Fast flashing green
The line receives an incoming call on the line key of
the non-current page.
Fast flashing red
The monitored user receives an incoming call on
the line key of the non-current page.
Off
The line keys are idle.
The above introduces the default LED status. The statuses of the power indicator LED and
BLF key are configurable via web user interface. For more information, refer to
Check the list before installation. If you find anything missing, contact your system
administrator.
10
Getting Started
The wall mount bracket should be purchased separately. For more information on how to
attach the wall mount bracket, refer to
Yealink Wall Mount Quick Installation Guide for
T4X IP Phones
.
If your phone is already installed, proceed to Phone Initialization on page 13.
This section introduces how to install the phone:
1) Attach the stand or the optional wall mount bracket
2) Connect the handset and optional headset
3) Connect the network and power
1) Attach the stand or the optional wall mount bracket
Desk Mount Method
Wall Mount Method (Optional)
Note
11
User Guide for the SIP-T46G IP Phone
The headset, wireless headset adapter EHS36 and Bluetooth USB dongle BT40 should be
purchased separately.
The EXT port can also be used to connect an expansion module EXP40.
For more information on how to use EHS36, EXP40 and Bluetooth USB Dongle BT40, refer
to Yealink EHS36 User Guide, Yealink EXP40 User Guide and Yealink Bluetooth USB
Dongle BT40 User Guide.
2) Connect the handset and optional headset
Note
3) Connect the network and power
You have two options for power and network connections. Your system administrator will
advise you which one to use.
AC power (Optional)
Power over Ethernet (PoE)
AC Power (Optional)
To connect the AC power:
1. Connect the DC plug on the power adapter to the DC5V port on the phone and
connect the other end of the power adapter into an electrical power outlet.
2. Connect the included or a standard Ethernet cable between the Internet port on the
phone and the one on the wall or switch/hub device port.
12
Getting Started
If in-line power switch/hub is provided, you don’t need to connect the phone to the power
adapter. Make sure the switch/hub is PoE-compliant.
The phone can also share the network with another network device such as a PC
(personal computer). It is an optional connection.
Important! Do not unplug or remove power to the phone while it is updating firmware
and configurations.
If your network does not use DHCP, proceed to Basic Network Settings on page 15.
Power over Ethernet
With the included or a regular Ethernet cable, the SIP-T46G IP phone can be powered
from a PoE-compliant switch or hub.
To connect the PoE:
1. Connect the Ethernet cable between the Internet port on the phone and an
available port on the in-line power switch/hub.
Note
After your phone is powered on, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization by loading the saved configuration. The LCD screen
displays "Initializing…Please wait" during the initialization.
DHCP (Dynamic Host Configuration Protocol)
The phone attempts to contact a DHCP server in your network to obtain valid IPv4
network settings (e.g., IP address, subnet mask, default gateway address and DNS
address) by default.
Note
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User Guide for the SIP-T46G IP Phone
You can view device certificate status via phone user interface only.
You can view phone status via phone user interface or web user interface.
Available information of phone status includes:
Network status (e.g., IPv4 status, IPv6 status, IP address mode and MAC address).
2. Press or , or the Switch soft key to select the PPPoE from the Type field.
16
Note
Wrong network settings may result in inaccessibility of your phone and may also have an
impact on your network performance. For more information on these parameters,
contact your system administrator.
Getting Started
3. Enter the user name and password in the corresponding fields.
4. Press the Save soft key to accept the change or the Back soft key to cancel.
Generally, your phone will be deployed with multiple other phones. In this case, your
system administrator will configure the phone parameters beforehand, so that after you
start up your phone, the phone will be registered and ready for use. If your phone is not
registered, you may have to register it. For more information on how to register your
phone, refer to Account Management on page 71.
If the phone has successfully started up, the idle LCD screen will be shown as below.
17
User Guide for the SIP-T46G IP Phone
No.
Description
1
This area shows the phone’s time and date.
2
This area shows the phone feature status. For more information,
refer to Icon Instructions on page 3.
3
This area shows the line key labels. You can customize the line key
as other functions. For more information, refer to Line Keys on
page 60.
4
This area shows three page icons.
5
This area shows the soft key labels. The default soft key labels are
“History”, “Directory”, “DND” and “Menu”.
6
This area shows the wallpaper. You can customize the wallpaper.
For more information, refer to Wallpaper on page 19.
Idle Screen description:
18
Customizing Your Phone
You can customize your SIP-T46G IP phone by personally configuring certain settings, for
example, contrast, time & date and ring tones. You can add contacts to the phone’s
local directory manually or from call history. You can also personalize different ring
tones for different callers.
This chapter provides basic operating instructions for customizing your phone. Topics
include:
General Settings
Audio Settings
ContactManagement
Call History Management
System Customizations
If you require additional information or assistance with your new phone, contact your
system administrator.
You can customize the wallpaper of the SIP-T46G IP phone. You can change the
wallpaper image via phone user interface or web user interface. You can also upload
custom wallpaper images via web user interface. The file format of wallpaper image
must be *.jpg, *.png or *.bmp. Contact your system administrator for the detailed
requirement of the file format.
To change the wallpaper via phone user interface:
1. Press Menu->Basic->Display->Wallpaper.
19
User Guide for the SIP-T46G IP Phone
2. Press or , or the Switch soft key to select the desired wallpaper image.
3. Press the Save soft key to accept the change or the Back soft key to cancel.
Wallpaper is configurable via web user interface at the path Settings->Preference.
To upload the customized wallpaper via web user interface:
1. Click on Settings->Preference.
2. In the Upload Wallpaper(480*272) field, click Browse to select the wallpaper image
from your local system.
3. Click Upload to upload the file.
4. Click Confirm to accept the change.
The customized wallpaper appears in the pull-down list of Wallpaper.
You can configure backlight to adjust the brightness of the LCD screen. Backlight On
Intensity is used to adjust the backlight intensity of the LCD screen. Backlight time
specifies the delay time to turn off or dusky the backlight when the IP phone is inactive.
Backlight Idle Intensity decides whether the IP phone turns off or dusky the backlight of
the LCD screen after a period of inactivity.
You can configure the backlight status on the LCD screen as the following types:
Always On: Backlight is on permanently.
15, 30, 60, 120, 300, 600 or 1800: Backlight is turned off or dusky when the phone is
inactive after the specified time (in seconds).
20
Customizing Your Phone
To configure the backlight via phone user interface:
1. Press Menu->Basic->Display->Backlight.
2. Press or , or the Switch soft key to select the desired level from the
Backlight Active Level field.
3. Press or , or the Switch soft key to select the desired value from the
Backlight Inactive Level field.
4. Press or , or the Switch soft key to select the desired time from the
Backlight Time field.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
Backlight is configurable via web user interface at the path Settings->Preference.
You can configure the contrast of EXP40 to a comfortable level. Ensure EXP40 has been
connected to the phone before configuration.
To configure the contrast via phone user interface:
1. Press Menu->Basic->Display->Contrast.
2. Press or , or the Switch soft key to increase or decrease the intensity of
contrast.
The default contrast level is 6.
3. Press the Save soft key to accept the change or the Back soft key to cancel.
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User Guide for the SIP-T46G IP Phone
Not all of the supported languages are available for selection. The available languages
depend on the language packs currently loaded to the IP phone. Please contact your
system administrator for more information on the available languages of your new
phone.
The default language of the phone user interface is English. The phone will detect and
use the same language as which of your web browser for the web user interface. If the
language of your web browser is not supported by the phone, the web user interface
will use English by default. You can change the language for the phone user interface
and the web user interface respectively.
Note
To change the language for the phone user interface:
1. Press Menu->Basic->Language.
2. Press or to select the desired language.
3. Press the Save soft key to accept the change.
Text displayed on the phone user interface will change to the selected language.
To change the language for the web user interface:
1. Click on Settings->Preference.
22
Customizing Your Phone
2. Select the desired language from the pull-down list of Language.
3. Click Confirm to accept the change.
Text displayed on the web user interface will change to the selected language.
The time and date are displayed on the LCD screen when the phone is idle. You can
configure the phone to obtain the time and date from the SNTP server automatically, or
configure the time and date manually. If the phone cannot obtain the time and date
from the Simple Network Time Protocol (SNTP) server, contact your system administrator
for more information.
To configure the SNTP settings via phone user interface:
If ringer volume is adjusted to minimum, the icon will appear on the LCD screen.
2. Press or , or the Switch soft key to select Disabled from the Keypad Lock
Enable field.
3. Press the Save soft key to accept the change.
Keypad lock is configurable via web user interface at the path Features->Phone Lock.
Note
You can press the volume key to adjust the ringer volume when the phone is idle. You
can also press the volume key to adjust the receiver volume of currently engaged audio
devices (handset, speakerphone or headset) when the phone is in use.
To adjust the volume when the phone is idle:
1. Press to adjust the ringer volume.
30
Customizing Your Phone
To adjust the volume when the phone is during a call:
1. Press to adjust the volume of currently engaged audio device (handset,
speakerphone or headset).
Ring tones are used to indicate incoming calls. You can select different ring tones to
distinguish different accounts registered on your phone, or to distinguish your phone
from your neighbor’s.
To select a ring tone for the phone via phone user interface:
1. Press Menu->Basic->Sound->Ring Tones.
2. Press or to select the desired ring tone.
3. Press the Save soft key to accept the change or the Back soft key to cancel.
To select a ring tone for the account via web user interface:
1. Click on Account.
2. Select the desired account from the pull-down list of Account.
3. Click on Basic.
4. Select the desired ring tone from the pull-down list of Ring Type.
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User Guide for the SIP-T46G IP Phone
A ring tone for the account is configurable via web user interface only.
The ring tone for an incoming call on the phone may be different. For example, when the
phone receives an incoming call from a contact stored in the local directory, it will play
the ring tone assigned to the contact in the local directory (refer to Adding Contacts). If
no ring tone is assigned to the contact, the phone will play the ring tone assigned to the
associated group (refer to Groups). Otherwise, the phone will play the ring tone
assigned to the account. If no ring tone is assigned to the contact and account, the phone
will play the ring tone assigned to the phone.
If Common is selected, this account will use the ring tone selected for the phone.
Refer to the above instruction.
5. Click Confirm to accept the change.
Note
To upload a custom ring tone for your phone via web user interface:
1. Click on Settings->Preference.
32
Customizing Your Phone
All custom ring tone files must be within 100KB. Uploading custom ring tones for your
phone is configurable via web user interface only.
2. In the Upload Ringtone field, click Browse to locate a ring tone (the file format must
be *.wav) file from your local system.
3. Click Upload to upload the file.
Note
This section provides the operating instructions for managing contacts. Topics include:
Directory
Local Directory
Blacklist
Remote Phone Book
Directory provides easy access to frequently used lists. The lists may contain Local
Directory, History, Remote Phone Book and LDAP.
To configure the directory via web user interface:
1. Click on Directory->Setting.
2. In the Directory block, select the desired list from the Disabled column and then
click .
The selected list appears in the Enabled column.
33
User Guide for the SIP-T46G IP Phone
Directory is configurable via web user interface only.
3. Repeat the step 2 to add more lists to the Enabled column.
4. To remove a list from the Enabled column, select the desired list and then click .
5. To adjust the display order of enabled lists, select the desired list and then click
or .
The LCD screen displays the list(s) in the adjusted order.
Note
6. Click Confirm to accept the change.
To check directory via phone user interface:
1. Press the Directory soft key when the phone is idle.
The LCD screen displays the enabled list(s) in the directory.
34
Customizing Your Phone
If the remote phone book and LDAP are not configured in advance, you cannot see
remote phone book and LDAP lists on the phone user interface. For more information on
remote phone book, refer to Remote Phone Book on page 49. For more information on
the LDAP, refer to
Yealink SIP-T4X IP Phone Family Administrator Guide
.
If there is only one list in the directory, press the Directory soft key to enter this list
directly.
Note
The built-in phone directory can store the names and phone numbers of your contacts.
You can store up to 1000 contacts and 50 groups in your phone's local directory. There
are four default groups in the local directory: All Contacts, Company, Family and Friend.
You can add new groups and contacts; edit, delete or search for a contact; or simply
dial a contact number from the local directory.
To add a group to the local directory:
1. Press the Directory soft key.
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Press the Add Group soft key.
3. Enter the desired group name in the Group Name field.
4. Press or to select the desired group ring tone from the Ring Tones field.
35
User Guide for the SIP-T46G IP Phone
If Auto is selected, this group will use the ring tone assigned to the account. For
more information on the ring tone for the account, refer to Ring Tones on page 31.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
You can also edit or delete the Company, Family and Friend contact groups.
To edit a group in the local directory:
1. Press the Directory soft key.
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Select the desired contact group.
3. Press the Option soft key and then select Detail from the prompt list.
36
Customizing Your Phone
4. Press or to highlight the group information and then edit.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
To delete a group from the local directory:
1. Press the Directory soft key.
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Select the desired contact group.
3. Press the Option soft key and then select Delete from the prompt list.
The LCD screen prompts the following warning:
4. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel.
You can add contacts to the local directory in the following ways:
Manually
From call history
From remote phone book
37
User Guide for the SIP-T46G IP Phone
Adding Contacts Manually
To add a contact to the local directory manually:
1. Press the Directory soft key.
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Select the desired contact group and press the Enter soft key.
3. Press the Add soft key.
4. Enter the name and the office, mobile or other numbers in the corresponding fields.
5. Press or , or the Switch soft key to select the desired account from the
Account field.
If Auto is selected, the phone will use the first available account when placing calls
to the contact from the local directory.
6. Press or , or the Switch soft key to select the desired ring tone from the Ring
field.
If Auto is selected, this contact will use the ring tone assigned to the group.
7. Highlight Photo and press the Enter soft key.
8. Press or , or the Switch soft key to select the desired photo from the Photo
field.
38
Note
If the contact has existed in the directory, the LCD screen will prompt “Contact name
already existed!”.
Customizing Your Phone
9. Press the Save soft key to accept the change or the Back soft key to cancel.
Adding Contacts from Call History
To add a contact to the local directory from the call history:
1. Press the History soft key.
2. Press or to highlight the desired entry.
3. Press the Option soft key, and then select Add to Contacts from the prompt list.
4. Enter the contact name.
5. Press the Save soft key to accept the change.
The entry is successfully saved to the local directory.
Adding Contacts from remote phone book
To add a contact to the local directory from remote phone book:
1. Press Directory->Remote Phone Book.
If Remote Phone Book is removed from the directory, press
Menu->Directory->Remote Phone Book to enter remote phone book.
2. Select the desired remote group and press the Enter soft key.
3. Press or to highlight the desired entry.
4. Press the Option soft key, and then select Add to Contacts from the prompt list.
5. Press the Save soft key to save the contact to the local directory.
If the contact has already existed in the local directory, the LCD screen will prompt
"Overwrite the original contact?". Press the OK soft key to overwrite the original
contact in the local directory or the Cancel soft key to cancel.
For more information on remote phone book operating, refer to Remote PhoneBook on
page 49.
39
User Guide for the SIP-T46G IP Phone
To edit a contact in the local directory:
1. Press the Directory soft key.
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Select the desired contact group and press the Enter soft key.
3. Press or to highlight the desired contact.
4. Press the Option soft key, and then select Detail from the prompt list.
5. Press or to highlight the contact information and then edit.
6. Press the Save soft key to accept the change or the Back soft key to cancel.
40
Customizing Your Phone
To delete a contact from the local directory:
1. Press the Directory soft key.
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Select the desired contact group and press the Enter soft key.
3. Press or to highlight the desired contact.
4. Press the Option soft key, and then select Delete from the prompt list.
The LCD screen prompts the following warning:
5. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel.
You can also delete all contacts by pressing the Option soft key, and then select Delete
All.
To upload a new custom photo for the contact via web user interface:
1. Click on Directory->Local Directory.
2. Click Browse, and then select a photo from your local computer.
3. Click Upload Photo to upload the photo.
41
User Guide for the SIP-T46G IP Phone
The phone only supports the *.png, *.jpg and *.bmp format files.
You can only delete the custom photo.
You can also click Delete Photo to delete the photo.
Note
To change the custom photo for the contact via web user interface:
1. Click on Directory->Local Directory.
2. Click to select the desired entry which you want to edit.
3. Select the desired photo from the pull-down list of Photo.
4. Click Edit to accept the change.
When you place a call to the contact or receive a call from the contact, the LCD screen
will show the contact photo.
42
Customizing Your Phone
To place a call to a contact from the local directory:
1. Press the Directory soft key.
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Select the desired contact group and press the Enter soft key.
3. Press or to highlight the desired contact.
4. Do one of the following:
- If only one number of the contact is stored in the local directory, press the Send
soft key to dial out the number.
- If multiple numbers of the contact are stored in the local directory, press the
Send soft key to display a list of numbers.
Press or to highlight the desired number.
Press the Send soft key to dial out the number.
To search for a contact in the local directory:
1. Press the Directory soft key.
43
User Guide for the SIP-T46G IP Phone
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Press the Search soft key.
3. Enter a few continuous characters of the contact name or the contact number using
the keypad.
The contacts whose name or phone number matches the characters entered will
appear on the LCD screen. You can dial from the result list.
You can search for a contact from the desired lists when the phone is in the dialing
screen. The lists can be Local Directory, History, Remote Phone Book and LDAP.
To configure search source list in dialing via web user interface:
1. Click on Directory->Setting.
2. In the Search Source List In Dialing block, select the desired list from the Disabled
column and click .
The selected list appears in the Enabled column.
3. Repeat step 2 to add more lists to the Enabled column.
4. To remove a list from the Enabled column, select the desired list and then click .
5. To adjust the display order of the enabled list, select the desired list, and click
44
Customizing Your Phone
Search source list in dialing is configurable via web user interface only.
or .
The LCD screen displays the search results in the adjusted order.
Note
6. Click Confirm to accept the change.
To search for an entry in the enabled search source lists:
1. Pick up the handset, press the speakerphone key or press the line key.
2. Enter a few continuous characters of the entry’s name or the entry’s phone number
using the keypad.
The entries in the enabled search source lists whose name or phone number
matches the characters entered will appear on the LCD screen. You can press
or to scroll to the desired entry and then place a call to the entry.
45
User Guide for the SIP-T46G IP Phone
You can manage your phone’s local directory via phone user interface or web user
interface. But you can only import or export the contact list via web user interface.
To import an XML file of contact list via web user interface:
1. Click on Directory->Local Directory.
2. Click Browse to locate a contact list file (file format must be .xml) from your local
system.
46
3. Click Import XML to import the contact list.
The web user interface prompts "The original contact will be covered, Continue?".
4. Click OK to complete importing the contact list.
To import a CSV file of contact list via web user interface:
1. Click on Directory->Local Directory.
2. Click Browse to locate a contact list file (file format must be .csv) from your local
system.
3. (Optional.)Check the Show Title checkbox.
It will prevent importing the title of the contact information which is located in the
first line of the CSV file.
4. Click Import CSV to import the contact list.
5. (Optional.) Mark the On radio box in the Delete Old Contacts field.
It will delete all existing contacts while importing the contact list.
Customizing Your Phone
Importing/exporting contact lists is available via web user interface only.
6. (Optional.) Select the contact information you want to import into the local directory
from the pull-down list of Index.
Note
7. Click Import to complete importing the contact list.
To export a contact list via web user interface:
1. Click on Directory->Local Directory.
2. Click Export XML (or Export CSV).
3. Click Save to save the contact list to your local system.
The built-in phone directory can store the names and phone numbers for a blacklist. You
can store up to 30 contacts; add, edit, delete or search for a contact in the blacklist
directory; even call a contact from the blacklist directory, but incoming calls from the
blacklist directory contacts will be rejected automatically.
To add a contact to the blacklist directory manually:
1. Press Menu->Directory ->Blacklist.
2. Press the Add soft key.
47
User Guide for the SIP-T46G IP Phone
3. Enter the name and the office, mobile or other numbers in the corresponding fields.
4. Press or , or the Switch soft key to select the desired account from the
Account field.
If Auto is selected, the phone will use the first available account when placing calls
to the contact from the blacklist directory.
5. Press the Save soft key to accept the change or the Back soft key to cancel.
To add a contact to the blacklist directory from the local directory:
1. Press Directory soft key.
The IP phone enters the local directory directly as there is only Local Directory in the
directory by default.
If Local Directory is removed from the directory, press Menu->Directory->Local
Group to enter the local directory.
2. Select the desired contact group and press the Enter soft key.
3. Press or to highlight the desired contact.
4. Press the Option soft key and then select Add to Blacklist from the prompt list.
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Customizing Your Phone
An access URL for remote phone book is configurable via web user interface only.
The LCD screen prompts the following warning:
5. Press the OK soft key to confirm the setting.
For operating instructions on editing, deleting, placing calls to and/or searching for
contacts in the blacklist directory, refer to the operating instructions of Local Directory on
page 35.
You can add local contacts, search for a contact, or simply dial a contact number from
the corporate directory.
You can configure your new phone to access up to 5 corporate directories. All remote
phone books must be less than 0.5MB in size. For the access URL of the corporate
directory, contact your system administrator.
To configure an access URL for remote phone book via web user interface:
1. Click on Directory->Remote Phone Book.
2. Enter the access URL in the Remote URL field.
3. Enter the name in the Display Name field.
4. Click Confirm to accept the change.
Note
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User Guide for the SIP-T46G IP Phone
To access your corporate directory via phone user interface:
1. Press Directory->Remote Phone Book.
If Remote Phone Book is removed from the directory, press
Menu->Directory->Remote Phone Book to enter remote phone book.
2. Select the desired remote group, and then press the Enter soft key.
The phone connects to load the corporate directory, and then the corporate contact
list appears on the LCD screen.
3. Press the Back soft key to back to the previous interface.
To search for a contact in the corporate directory:
1. Press Menu->Directory->Remote Phone Book.
If Remote Phone Book is added to the directory, press Directory->Remote Phone
Book to enter remote phone book.
2. Select the desired remote group, and then press the Enter soft key to load the
corporate directory.
3. Press the Search soft key.
4. Enter a few continuous characters of the contact name or continuous numbers of the
contact number using the keypad.
The contacts whose name or phone number matches the characters entered will
appear on the LCD screen. You can place a call from the result list.
50
Customizing Your Phone
To place a call from the corporate directory:
1. Press Menu->Directory->Remote Phone Book.
If Remote Phone Book is added to the directory, press Directory->Remote Phone
Book to enter remote phone book.
2. Select the desired remote group, and then press the Enter soft key to load the
corporate directory.
3. Select the desired contact in the corporate directory.
4. Press the Send soft key.
In addition, you can enable the phone to present the caller identity stored in the
corporate directory when receiving a call.
To enable the presentation of caller identity stored in remote phone book via web user
interface:
1. Click on Directory->Remote Phone Book.
2. Select Enabled from the pull-down list of Search Remote Phonebook Name.
3. Enter the refresh period in the Search Flash Time (Seconds) field.
The default value is 21600 seconds.
4. Click Confirm to accept the change.
The SIP-T46G IP phone maintains call history lists of Missed calls, Placed calls, Received
calls and Forwarded calls. Call history lists support 400 entries in all. You can view the
call history, place a call, add a contact or delete an entry from the call history list. You
should enable history record in advance.
To enable history record via phone user interface:
1. Press Menu->Call Features->Others->General.
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User Guide for the SIP-T46G IP Phone
2. Press or , or the Switch soft key to select Enabled from the History Record
field.
3. Press the Save soft key to accept the change or the Back soft key to cancel.
To view the call history:
1. Press the History soft key.
The LCD screen displays all call records.
2. Press or to switch between All, Missed, Placed, Received and Forwarded
call lists.
3. Press or to select the desired entry.
4. Press the Option soft key, and then select Detail from the prompt list.
The detailed information of the entry appears on the LCD screen.
To place a call from the call history list:
1. Press the History soft key.
2. Press or to switch between All, Missed, Placed, Received and Forwarded
call lists.
3. Press or to select the desired entry.
4. Press the Send soft key.
To add a contact to the local directory (or blacklist directory) from the call history list:
1. Press the History soft key.
2. Press or to switch between All, Missed, Placed, Received and Forwarded
call lists.
3. Press or to select the desired entry.
4. Press the Option soft key, and then select Add to Contacts (or Add to Blacklist) from
the prompt list.
5. Enter the desired values in the corresponding fields.
6. Press the Save soft key.
For more information, refer to Contact Management on page 33.
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Customizing Your Phone
If both a Bluetooth headset and a wired headset are connected, only the Bluetooth
headset can be used.
To delete an entry from the call history list:
1. Press the History soft key.
2. Press or to switch between All, Missed, Placed, Received and Forwarded
call lists.
3. Press or to select the desired entry.
4. Press the Delete soft key.
To delete all entries from the call history list:
1. Press the History soft key.
2. Press or to switch between All, Missed, Placed, Received and Forwarded
call lists.
3. Press the Option soft key, and then select Delete All from the prompt list.
4. Press the OK soft key.
The LCD screen prompts "Delete all records?".
5. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel.
Note
If you want to use a wired headset, physically connect your headset and activate the
headset mode for use. For more information on physically connecting a headset, refer
to Phone Installation on page 11.
If you want to use a wireless headset, insert the Bluetooth USB dongle into the USB port on
the back of the phone. For more information on using a Bluetooth headset, refer toBluetooth
Headseton page 55.
This section provides the introduction of the wired headset.
To activate the headset mode:
1. Press on the phone.
The HEADSET key LED illuminates solid green when the headset mode is activated.
Press the line key or the Answer soft key to answer an incoming call. The call will be
connected to your headset automatically.
Enter the desired number and press the Send soft key, then the phone will place a
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User Guide for the SIP-T46G IP Phone
If headset prior is enabled, the headset mode will not be deactivated until you press the
HEADSET key again.
Headset prior is configurable via web user interface only.
call using the headset automatically. For more information on using the headset to
place a call, refer to Placing Calls on page 83.
To deactivate the headset mode:
1. Press again on the phone.
The HEADSET key LED goes out when the headset mode is deactivated.
You can use headset in priority when enabling headset prior. This feature is especially
useful for permanent or full-time headset users.
To enable headset prior via web user interface:
1. Click on Features->General Information.
2. Select Enabled from the pull-down list of Headset Prior.
3. Click Confirm to accept the change.
To use headset prior, you should activate the headset mode in advance:
1. Physically connect the headset.
2. Press to activate the headset mode.
Note
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Customizing Your Phone
Dual headset is configurable via web user interface only.
You can use two headsets when enabling dual headset. To use this feature, you must
physically connect headsets to the headset jack and handset jack respectively. Once
the phone connects to a call, the headset connected to the headset jack will have
full-duplex capabilities, while the one connected to the handset jack will only be able to
listen.
To enable dual headset via web user interface:
1. Click on Features->General Information.
2. Select Enabled from the pull-down list of Dual-Headset.
3. Click Confirm to accept the change.
Note
The SIP-T46G IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless
connections within a range of 10 meters (32 feet). The best performance is in the 1- to
2-meter (3- to 6-foot) range.
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User Guide for the SIP-T46G IP Phone
Ensure that the Bluetooth USB dongle is properly connected into the USB port on the back
of the phone. For more information, refer to Phone Installation on page 11.
You can activate/deactivate the Bluetooth mode, and then pair and connect the
Bluetooth headset with your phone. You can also disconnect and delete your Bluetooth
headset from the phone.
Note
To activate the Bluetooth mode via phone user interface:
1. Press Menu->Basic->Bluetooth.
2. Press or , or the Switch soft key to select On from the Bluetooth field.
3. Press the Save soft key to accept the change.
The LCD screen displays the Bluetooth icon .
To deactivate the Bluetooth mode via phone user interface:
1. Press Menu->Basic->Bluetooth.
2. Press or , or the Switch soft key to select Off from the Bluetooth field.
3. Press the Save soft key to accept the change.
The Bluetooth icon disappears from the phone.
Bluetooth mode is configurable via web user interface at the path Features->Bluetooth.
Before you pair a Bluetooth headset, check the indicator on the Bluetooth headset to
make sure the Bluetooth headset is discoverable. For more information, refer to the
documentation from the Bluetooth headset manufacturer.
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Customizing Your Phone
To pair and connect your Bluetooth headset to your phone:
1. Press Menu->Basic->Bluetooth.
2. Press the Scan soft key to search the Bluetooth devices.
The LCD screen prompts the following message:
The phone proceeds to scan the local Bluetooth devices. When the phone
completes scan, it will display the found Bluetooth devices on the LCD screen.
3. Select the desired Bluetooth headset and press Connect soft key.
4. Enter the PIN in the Password field.
The default PIN is “0000” or “1234”.
5. Press the OK soft key.
After a while, the Bluetooth headset is automatically connected to your phone.
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User Guide for the SIP-T46G IP Phone
The Bluetooth icon appears on the LCD screen.
With the Bluetooth headset paired and connected, you can use the Bluetooth headset
to place and answer calls. For more information, refer to the documentation from the
Bluetooth headset manufacturer.
To view the Bluetooth headset information:
1. Press Menu->Basic->Bluetooth->Paired Bluetooth Device.
The LCD screen displays a list of paired and connected Bluetooth headsets.
2. Select the desired Bluetooth headset.
3. Press the Option soft key, and then select Detail from the prompt list to view the
Bluetooth headset information:
Device Name: the name of the Bluetooth headset.
MAC Address: the MAC address of the Bluetooth headset.
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Customizing Your Phone
Auto Connection: Enables or disables the Bluetooth headset to connect with the
phone automatically.
To change the priority of paired Bluetooth devices:
1. Press Menu->Basic->Bluetooth->Paired Bluetooth Device.
2. Select the desired Bluetooth headset.
3. Press the Option soft key, and then select Move Up or Move Down from the prompt
list.
The top one has the highest priority. When there is no Bluetooth headset connected,
the phone will automatically connect to the Bluetooth headset with the highest
priority.
You can disconnect the Bluetooth headset from your phone. When you disconnect the
Bluetooth headset, it still displays in the Paired Bluetooth Device list. You can easily
connect it to your phone again.
To disconnect your Bluetooth headset from your phone:
1. Press Menu->Basic->Bluetooth->Paired Bluetooth Device.
2. Select the connected Bluetooth headset.
3. Press the Disconnect soft key.
The Bluetooth headset is disconnected. To connect it to your phone again, press the
Connect soft key.
You can delete your Bluetooth headset from your phone. When you delete the Bluetooth
headset, it disappears from the Paired Bluetooth Device list. To connect it to your phone
again, you need to scan and connect it again.
To delete your Bluetooth headset from your phone:
1. Press Menu->Basic->Bluetooth->Paired Bluetooth Device.
2. Select the Bluetooth headset you want to delete.
3. Press the Option soft key, and then select Delete from the prompt list.
The LCD screen prompts the following warning “Delete the selected item?”.
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User Guide for the SIP-T46G IP Phone
You can also delete all headsets by pressing the Option soft key and then select Delete
All. For more information, refer to the above steps.
If you cannot connect a Bluetooth headset to the phone successfully, we recommend you
to delete the Bluetooth headset in the Paired Bluetooth Device list (if existed) before
pairing it.
When the phone is idle, you can also long press the line key to configure it directly on the
phone.
4. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel.
Note
Two types of DSS keys: Line Keys and Programmable Keys. Details will be introduced in
the following. The SIP-T46G IP phone supports 27 line keys.
You can assign predefined functionalities to line keys. You can also define a label for line
key feature which will appear on the LCD screen. Line keys allow you to quickly access
features such as call return and voice mail. The line key LEDs will indicate the monitored
status when the line keys are assigned with particular features, such as BLF. The default
key type of line key 1-6 is Line. The default key type of line key 7-27 is N/A, which
indicates that this line key provides no functionality until configuration.
Note
To assign functionality to the line key via phone user interface:
1. Press Menu->Call Features->DSS Keys.
2. Select the desired line key, and then press the Enter soft key.
3. Select the desired key type from the Type field.
4. (Optional.) Select the desired key event type from the Key Event field.
5. (Optional.) Select the desired line from the Account ID field.
6. (Optional.) Enter a string that will appear on the LCD screen in the Label field.
7. (Optional.) Enter the corresponding value in the Value field.
8. (Optional.) Enter the corresponding value in the Extension field.
9. Press the Save soft key to accept the change or the Back soft key to cancel.
Line key is configurable via web user interface at the path DSSKey->Line Key.
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Customizing Your Phone
Icons
Description
Indicates the current page of line keys.
Indicates the non-current page of line keys.
Icons
Description
Fast flashing: the BLF monitored user receives an incoming
call on the non-current page.
2
3
1
1
You can assign functionalities to 27 line keys. These 27 line keys are indicated on three
pages. When you assign functionality to line keys located in line key 1-10, the labels of
line keys are indicated on the first page. The following figure shows an example:
When you assign functionality to line key located in line key 11-27, the label of the line
key 10-18 are indicated on the second page, and the labels of the line key 19-27 are
indicated on the third page. The right bottom line key is used to switch pages. The
following figure shows an example:
You can configure the page icon and page switch key LED to indicate different statuses.
This feature is disabled by default.
The following table lists the page icon status:
For more information on the page switch key LED status, refer to LED Instructions on
page 4.
The following table lists the page icon status to indicate different statuses:
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User Guide for the SIP-T46G IP Phone
Solid red: there is a parked call on the non-current page.
Fast flashing: the line receives an incoming call on the
non-current page.
1
To configure the page icon to indicate status via web user interface:
1. Click on DSSKey->Line Key.
2. Select Enabled from the pull-down list of Enable Page Tips.
3. Click Confirm to accept the change.
You can specify labels for some key features, which will be displayed on the LCD screen.
If the length of the specified label exceeds the maximum display length, the phone only
displays the first few characters. You can configure the phone to display more
characters via label length feature.
To configure the page icon to indicate status via web user interface:
1. Click on DSSKey->Line Key.
2. Select Extended from the pull-down list of Label Length.
62
3. Click Confirm to accept the change.
Page icon status and label length features are configurable via web user interface only.
Note
Line key features are explained in the following subchapters in detail:
Line
Speed Dial
Voice Mail
Directed Pickup
Group Pickup
DTMF
Prefix
Local Group
Customizing Your Phone
XML Group
XML Brower
LDAP
Conference
Forward
Transfer
Hold
DND
SMS
Group Listening
Zero Touch
URL
Keypad Lock
Directory
For more information, contact your system administrator.
Line
You can use this key feature to accept the incoming calls, place active calls on hold or
resume a held call. It performs the same as a hard line key.
Dependencies:
Type (Line)
Account ID (the account this feature will be applied to)
Value (Default/Lock/Float)
Usage: When the phone receives an incoming call, the DSS key LED flashes green:
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User Guide for the SIP-T46G IP Phone
1. Press the DSS key to accept the incoming call.
2. Press the DSS key to place the active call on hold.
3. Press the DSS key again to resume the held call.
If you select Lock from the Value field, the line keys located in the same position of the
other page will be automatically assigned Line feature with Lock filled in the Value field.
Then you can use this key on every page. This feature is only applicable to line key 1-9.
If you select Float from the Value field, the phone will automatically switch to the page
the line key located, when the line key receives an incoming call.
Speed Dial
You can use this key feature to speed up dialing the numbers often used or hard to
remember.
Dependencies:
Type (Speed Dial)
Account ID (the account this feature will be applied to)
Label (key label displayed on the LCD screen)
Value (the number you want to dial out)
Usage: Press the DSS key to dial out the number specified in the Value field, using the
account selected from the Account ID field.
Voice Mail
You can use this key feature to connect voice mail quickly. For more information, refer to
Voice Mail on page 137.
Dependencies:
Type (Key Event)
Key Event (Voice Mail)
Account ID (the account this feature will be applied to)
Label (key label displayed on the LCD screen)
Value (the voice mail access code)
Usage: Press the DSS key to dial out the voice mail access code, you can follow the
voice prompt to listen to the voice mails.
64
Directed Pickup
You can use this key feature to answer someone else’s incoming call on the phone.
Dependencies:
Type (Key Event)
Key Event (Directed Pickup)
Account ID (the account this feature will be applied to)
Label (key label displayed on the LCD screen)
Value (the directed pickup code followed by the specific phone
number)
Usage: Press the DSS key on your phone when the specific phone number receives an
incoming call. The call is answered on your phone.
Customizing Your Phone
DTMF sequence can only contain "0-9", "*", "#" and "A-D".
Group Pickup
You can use this key feature to answer incoming calls in a group that is associated with
their own group.
Note
Dependencies:
Type (Key Event)
Key Event (Group Pickup)
Account ID (the account this feature will be applied to)
Label (key label displayed on the LCD screen)
Value (the group pickup feature code)
Usage: Press the DSS key on your phone when a phone number in the group receives
an incoming call. The call is answered on your phone.
DTMF
You can use this key feature to send the specification of arbitrary key sequences via
DTMF.
Dependencies:
Type (Key Event)
Key Event (DTMF)
Label (key label displayed on the LCD screen)
Value (DTMF sequence)
Usage: Press the DSS key during an active call to send the key sequence specified in the
Value field.
Prefix
You can use this key feature to add a specified prefix number before the dialed number.
Dependencies:
Type (Key Event)
Key Event (Prefix)
Label (key label displayed on the LCD screen)
Value (the prefix number)
Usage: Press the DSS key when the phone is idle, then the phone will enter into the
dialing screen and display the prefix number which you specified in the Value field. You
can enter other digits and then dial out.
Local Group
You can use this key feature to access the contact group in the local directory quickly.
For more information, refer to Local Directory on page 35.
Dependencies:
Type (Key Event)
Key Event (Local Group)
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User Guide for the SIP-T46G IP Phone
Local Group (the contact group name you want to access)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key to access the contact group specified in the Local Group field.
XML Group
You can use this key feature to access remote group in your corporate directory quickly.
You should configure remote phone book in advance. For more information, refer to
Remote Phone Book on page 49.
Dependencies:
Type (Key Event)
Key Event (XML Group)
XML Group (the remote group name you want to access if remote
phone book is configured)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key to access the remote group specified in the XML Group field.
XML Browser
You can use this key feature to access the XML browser quickly. The XML browser allows
you to create custom services which meet your functional requirements on the server.
You can customize practical applications, such as weather report, stock information,
Google search, etc.
Dependencies:
Type (Key Event)
Key Event (XML Browser)
Label (key label displayed on the LCD screen)
Value (the access URL for XML browser)
Usage: Press the DSS key to access the XML browser specified in the Value field.
LDAP
You can use this key feature to access the LDAP search interface quickly.
Dependencies:
Type (Key Event)
Key Event (LDAP)
Label (key label displayed on the LCD screen)
Usage:
1. Press the DSS key to access the LDAP search interface.
2. Enter a few continuous characters of the contact name or continuous numbers of the
contact number using the keypad.
The contacts whose name or phone number matches the characters entered will
appear on the LCD screen.
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Customizing Your Phone
If the Value field is left blank, the DSS key performs the same as the Forward soft key
when receiving an incoming call.
When call forward is activated, the forward key LED will illuminate solid green.
When leaving the Value field blank, the DSS key performs the same as the Conference
soft key during a call.
Conference
You can use this key feature to set up a conference call. For more information, refer to
Conference on page 107.
Note
Dependencies:
Type (Key Event)
Key Event (Conference)
Label (key label displayed on the LCD screen)
Value (the number you want to add to the conference)
Usage: Press the DSS key during an active call to set up a conference with the number
specified in the Value field.
Forward
You can use this key feature to forward an incoming call to someone else. For more
information, refer to Call Forward on page 98.
Dependencies:
Type (Key Event)
Key Event (Forward)
Label (key label displayed on the LCD screen)
Note
Value (the number you want to forward to)
Usage:
1. Press the DSS key to forward an incoming call to the number specified in the Value
field.
2. When call forward is in phone mode, press the DSS key to activate call forward for
the phone.
3. When call forward is in custom mode, press the DSS key to access the custom call
forward interface. You can activate or deactivate call forward for one or all
accounts.
Transfer
You can use this key feature to handle the call differently depending on the transfer
mode on DSS key when there is an active call on the phone.
Dependencies:
Type (Key Event)
Key Event (Transfer)
Label (key label displayed on the LCD screen)
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User Guide for the SIP-T46G IP Phone
Transfer mode via DSS key is configurable via web user interface at the path
Features->Transfer->Transfer Mode Via Dsskey.
When leaving the Value field blank, the DSS key performs the same as the TRANSFER key
or the Transfer soft key during a call. For more information, refer to Call Transfer on page
105.
Value (the number you want to transfer to)
Usage:
When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete
the blind transfer to the number specified in the Value field.
When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial
out the number specified in the Value field, and then perform the attended or
semi-attended transfer.
When the transfer mode on DSS key is New Call, press the DSS key to place a new
call to the number specified in the Value field.
Note
Hold
You can use this key feature to place an active call on hold or retrieve a held call.
Dependencies:
Type (Key Event)
Key Event (Hold)
Label (key label displayed on the LCD screen)
Usage:
1. Press the DSS key during an active call to place the call on hold.
2. Press the DSS key again to retrieve the held call.
DND
You can use this key feature to activate or deactivate DND. You can also use this key
feature to access the custom DND interface. For more information, refer to Do Not
Disturb (DND) on page 94.
Dependencies:
Type (Key Event)
Key Event (DND)
Label (key label displayed on the LCD screen)
Usage:
When DND is in phone mode:
1. Press the DSS key to activate DND.
2. Press the DSS key again to deactivate DND.
68
Note
When DND is activated, the DND key LED will illuminate solid green, and the incoming
calls will be rejected automatically.
Customizing Your Phone
When DND is in custom mode:
1. Press the DSS key to access the custom DND interface. You can activate or
deactivate DND for one or all accounts.
SMS
You can use this key feature to access text message quickly. For more information, refer
to Short Message Service (SMS) on page 134.
Dependencies:
Type (Key Event)
Key Event (SMS)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key when the phone is idle to access text message.
Group Listening
You can use this key feature to activate the Speakerphone and Handset/Headset mode
at the same time. It is suitable for the group conversation which has more than one
person at one side. You are able to speak and listen through the handset/headset,
meanwhile the others nearby can only listen through the speaker.
Dependencies:
Type (Key Event)
Key Event (Group Listening)
Label (key label displayed on the LCD screen)
Usage:
1. During a call, press the DSS key to activate the group listening mode.
You can then speak and listen through the handset/headset, other people at your
side can listen through speaker at the same time.
2. Press the DSS key again to deactivate the group listening mode.
Zero Touch
You can use this key feature to configure auto provision and network parameters quickly.
Dependencies:
Type (Key Event)
Key Event (Zero Touch)
Label (key label displayed on the LCD screen)
Usage:
1. Press the DSS key to access the zero touch screen.
2. Press the OK soft key within a few seconds.
3. Configure the network parameters in the corresponding fields.
4. Press the Next soft key.
5. Configure the auto provision parameters in the corresponding fields.
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User Guide for the SIP-T46G IP Phone
The DSS key performs the same function as the Directory soft key when the phone is idle.
6. Press the OK soft key.
The phone will reboot to update configurations.
URL
You can use this key feature to trigger the phone to send an HTTP GET request
containing a specific URL.
Dependencies:
Type (URL)
Label (key label displayed on the LCD screen)
URL (the URL contained in the HTTP GET request)
Usage: Press the DSS key to trigger the phone to send an HTTP GET request containing
the URL specified in the URL field.
Keypad Lock
You can use this key feature to immediately lock the keypad of your phone instead of
long pressing . For more information, refer to Keypad Lock on page 27.
Dependencies:
Type (Key Event)
Key Event (Keypad Lock)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key to immediately lock the keypad of your phone instead of long
pressing .
Directory
You can use this key feature to easily access frequently used lists. For more information,
refer to Directory on page 33.
Dependencies:
Type (Key Event)
Key Event (Directory)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key to immediately access to frequently used lists.
Note
You can customize the soft keys, navigation keys and function keys.
To customize the programmable keys via web user interface:
1. Click on DSSKey->Programable Key.
70
2. Customize specific features for these keys.
Programmable keys are configurable via web user interface only.
3. Click Confirm to accept the change.
Customizing Your Phone
Note
You can register one or multiple accounts on the SIP-T46G IP phone. You can also
configure each line key to associate with an account or configure multiple line keys to
2. Select the desired account and then press the Enter soft key.
3. Select Disabled from the Account Status field.
4. Press the Save soft key to accept the change or the Back soft key to cancel.
Registering an account is configurable via web user interface at the path
Account->Register.
You can configure multiple line keys to associate with an account. This enhances call
visualization and simplifies call handling.
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Customizing Your Phone
Syntax
Description
.
The dot "." can be used as a placeholder or multiple placeholders for
any character. Example:
"12." would match "123", "1234", "12345", "12abc", etc.
x
An "x" can be used as a placeholder for any character. Example:
"12x" would match "121", "122", "123", "12a", etc.
[]
The square brackets "[]" can be used as a placeholder for a single
character which matches any of a set of characters. Example:
"91[5-7]1234" would match "9151234", "9161234", "9171234", etc.
()
The parentheses "( )" can be used to group together patterns, for
instance, to logically combine two or more patterns. Example:
"([1-9])([2-7])3" would match "923", "153", "773",etc.
If this is the case, the LCD screen resembles the following figure:
Incoming calls to this account will be distributed evenly among the available line keys.
Outgoing calls will be distributed similarly.
Your phone can be configured to have a combination of accounts with a single line key
and accounts with multiple line keys.
Dial plan is a string of characters that governs the way your SIP-T46G IP phone
processes the inputs received from your phone keypad. The SIP-T46G IP phone supports
the following dial plan features:
Replace Rule
Dial-now
Area Code
Block Out
Basic expression syntaxes you need to know:
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Syntax
Description
$
The “$” should be followed by the sequence number of a parenthesis.
The “$” plus the sequence number means the whole character or
characters placed in the parenthesis. The number directs to the right
parenthesis when there are more than one. Example:
A replace rule configuration: Prefix: "9([5-7])(.)", Replace: "5$2". When
you enter "96123" to dial out on your phone, the number will be replaced
as "5123" and then dialed out. “$2” means the characters in the second
parenthesis, that is, “123”.
You can configure one or more replace rules (up to 100) to remove the specified string
and replace it with another string. You can configure a pattern with wildcards (refer to
the expression syntax in the table above), so that any string that matches the pattern
will be replaced. This feature is convenient for you to dial out a long number. For
example, a replace rule is configured as "Prefix: 1" and "Replace: 1234567", when you try
to dial out the number “1234567”, you just need to enter “1” on the phone and then
press the Send soft key.
To add a replace rule via web user interface:
1. Click on Settings->Dial Plan->Replace Rule.
2. Enter the string (e.g., 2xx) in the Prefix field.
3. Enter the string (e.g., 12345) in the Replace field.
4. Enter the desired line ID in the Account field or leave it blank.
5. Click Add to add the replace rule.
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Note
Valid values of Account field can be one or more digits among 1, 2, 3, 4, 5 and 6. Every
two digits must be separated by a “,”. For example, when you enter the value “1, 2” in
the Account field, this replace rule will apply to account1 and account2.
If you leave the Account field blank or enter 0, then the replace rule will apply to all
accounts.
Replace rule is configurable via web user interface only.
Customizing Your Phone
When you enter the number “234” using the keypad and then press the Send soft
key, the phone will dial out “12345” instead.
To edit a replace rule via web user interface:
1. Click on Settings->Dial Plan->Replace Rule.
2. Select the desired replace rule by checking the checkbox.
3. Edit the values in the Prefix and Replace fields.
4. Enter the desired line ID in the Account field or leave it blank.
5. Click Edit to accept the change.
Note
To delete one or more replace rules via web user interface:
1. Click on Settings->Dial Plan->Replace Rule.
2. Select the one or more replace rules by checking the checkbox(es).
3. Click Del to delete the replace rule(s).
You can configure one or more dial-now rules (up to 100) on your phone. When the
dialed number matches the dial-now string, the number will be dialed out automatically.
For example, a dial-now rule is configured as "2xx", then any entered three-digit string
beginning with 2 will be dialed out automatically on the phone.
To add a dial-now rule via web user interface:
1. Click on Settings->Dial Plan->Dial-now.
2. Enter the desired value (e.g., 1234) in the Rule field.
3. Enter the desired line ID in the Account field or leave it blank.
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User Guide for the SIP-T46G IP Phone
You can also edit or delete the dial-now rule, refer to Replace Rule on page 74 for more
information.
Dial-now rule is configurable via web user interface only.
For more information on the valid value of the Account field, refer to Replace Rule
on page 74.
4. Click Add to add the dial-now rule.
When you enter the number “1234” using the keypad, the phone will dial out “1234”
automatically without pressing any key.
Note
Delay Time for Dial-Now Rule
You can configure the delay time for dial-now rules. That is, you can configure your
phone to dial out the phone number automatically, which matches a dial-now rule, after
the specified delay time.
To configure the delay time for dial-now rule via web user interface:
1. Click on Features->General Information.
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Customizing Your Phone
Delay time for dial-now rule is configurable via web user interface only.
2. Enter the time within 1-14 (in seconds) in the Time-Out for Dial-Now Rule field.
Note
3. Click Confirm to accept the change.
Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate
geographical areas in a country. This feature is necessary only when dialing the number
outside the code area. For example, area code is configured as "Code: 011, Min Length:
4, Max Length: 11". When you dial out the number "56789" (the length of the number is
between 4 and 11), the phone will add the area code and dial out the number
"01156789".
To configure the area code and lengths via web user interface:
1. Click on Settings->Dial Plan->Area Code.
2. Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15)
fields.
3. Enter the desired line ID in the Account field or leave it blank.
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The default values of minimum and maximum length are 1 and 15 respectively.
Area code is configurable via web user interface only.
For more information on the valid value of the Account field, refer to Replace Rule
on page 74.
4. Click Confirm to accept the change.
Note
You can block some specific numbers (up to 10) from being dialed on your phone. When
you dial a block out number on your phone, the dialing will fail and the LCD screen will
prompt "Forbidden Number".
To add a block out number via web user interface:
1. Click on Settings->Dial Plan->Block Out.
2. Enter the desired value in the BlockOut Number field.
3. Enter the desired line ID in the Account field or leave it blank.
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Customizing Your Phone
Contact your local phone service provider for available emergency numbers in your
area.
Block out number is configurable via web user interface only.
For more information on the valid value of the Account field, refer to Replace Rule
on page 74.
4. Click Confirm to add the block out number.
Note
Note
Public telephone networks in countries around the world have a single emergency
telephone number (emergency services number), that allows a caller to contact local
emergency services for assistance when necessary. The emergency telephone number
may differ from country to country. It is typically a three-digit number so that it can be
easily remembered and dialed quickly. Some countries have a different emergency
number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the
emergency services in an emergency situation.
To specify emergency numbers via web user interface:
1. Click on Features->Phone Lock.
2. Enter the emergency number in the Emergency field.
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User Guide for the SIP-T46G IP Phone
Emergency number is configurable via web user interface only.
For multiple emergency numbers, enter a comma between every two numbers. The
default emergency numbers are 110, 911 and 120.
3. Click Confirm to accept the change.
Note
You can enable live dialpad on the SIP-T46G IP phone, which enables the IP phone to
automatically dial out the phone number without pressing any other key. You can also
configure a delay, where the phone will dial out the phone number automatically after
the specified period of time.
To enable the live dialpad via web user interface:
1. Click on Settings->Preference.
2. Select Enabled from the pull-down list of Live Dialpad.
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Customizing Your Phone
Live dialpad is configurable via web user interface only.
3. Enter the desired delay time in the Inter Digit Time (1~14s) field.
The default delay time is 4s.
Note
4. Click Confirm to accept the change.
You can dial a hotline number immediately upon lifting the handset, pressing the
speakerphone key or the line key. You can also configure a delay, where the phone will
dial out the hotline number automatically after the specified period of time.
To configure the hotline number via phone user interface:
1. Press Menu->Call Features->Others->Hotline.
2. Enter the desired number in the Number field.
3. Enter the delay time in the Hotline Delay 0-10(s) field.
4. Press the Save soft key to accept the change or the Back soft key to cancel.
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User Guide for the SIP-T46G IP Phone
Hotline is configurable via web user interface at the path Features->General
Information.
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Basic Call Features
The SIP-T46G IP phone is designed to be easily used like a regular phone on a public
switched telephone network (PSTN). You can place calls, answer calls, transfer a call to
someone else, or conduct a conference call.
This chapter provides basic operating instructions for the SIP-T46G IP phone. Topics
include:
Placing Calls
Answering Calls
Ending Calls
Redialing Numbers
Recent Call In Dialing
Auto Answer
Auto Redial
Call Completion
Call Return
Call Mute
Call Hold/Resume
Do Not Disturb (DND)
Call Forward
Call Transfer
Call Waiting
Conference
Call Park
Call Pickup
Anonymous Call
Anonymous Call Rejection
If you require additional information or assistance with your new phone, contact your
system administrator.
You can place a call in three ways using your SIP-T46G IP phone:
Using the handset
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User Guide for the SIP-T46G IP Phone
You can also dial using the SIP URI or IP address. To obtain the IP address of a phone,
press the OK key. The maximum length of SIP URI or IP address length is 32 characters.
For example, SIP URI: 3606@sip.com, IP: 192.168.1.15.
Your phone may not support direct IP dialing. Contact your system administrator for more
information.
Using the speakerphone
Using the headset
You can also dial the number first, and then choose the way you want to speak to the
other party.
You can also search and dial a contact from call history, local directory or remote phone
book. For more information, refer to Contact Management on page 33and Call History
Management on page 51.
During a call, you can alternate between Speakerphone, Headset, and Handset modes
by pressing the Speakerphone key, the HEADSET key, or picking up the handset.
The call duration of active calls is visible on the LCD screen. In the figure below, the call
to the number”1000” has lasted 40 seconds.
Note
To place a call using the handset:
1. Pick up the handset.
2. Enter the desired number using the keypad.
3. Press , , or the Send soft key.
The # key is configured as a send key by default. You can also set the * key as the send
key, or set neither. For more information, refer to the Key as Send on page 26.
To place a call using the hands-free speakerphone mode:
Do one of the following:
- With the handset on-hook, press or the line key to obtain a dial tone.
Enter the desired number using the keypad.
Press , or the Send soft key.
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Note
To permanently use the headset mode, refer to Headset Prior on page 54.
Basic Call Features
- With the handset on-hook, enter the desired number using the keypad.
Press , , or the Send soft key.
To place a call using the headset:
Do one of the following:
- With the optional headset connected, press to activate the headset mode.
Press the line key to obtain a dial tone.
Enter the desired number using the keypad.
Press , , or the Send soft key.
- With the optional headset connected, press to activate the headset mode.
Enter the desired number using the keypad.
Press , , or the Send soft key.
To place multiple calls:
You can have more than one call on your SIP-T46G IP phone. To place a new call during
an active call, do one of the following:
- Press the line key. The active call is placed on hold.
Enter the desired number using the keypad.
Press , , or the Send soft key.
- Press or the Hold soft key to place the original call on hold.
Press the New Call soft key.
Enter the desired number using the keypad.
Press , , or the Send soft key.
You can press or to switch between calls, and then press the Resume soft key
to retrieve the desired call.
When you are not in another call, you can answer a call in three ways:
Using the handset
Using the speakerphone
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User Guide for the SIP-T46G IP Phone
You can ignore incoming calls by pressing the X key, the Reject soft key or the Silence soft
key. You can also activate Do Not Disturb mode to ignore the incoming calls without ring
on your phone. For more information, refer to Do Not Disturb (DND) on page 94.
You can forward incoming calls to someone else by pressing the Forward soft key. For
more information, refer to Call Forward on page 98.
Using the headset
Note
Answering When Not in Another Call
Call duration and destination will always appear on the LCD screen for the active call.
To answer a call using the handset:
1. Pick up the handset.
To answer a call using the hands-free speakerphone mode:
Do one of the following:
- Press .
- With the handset on-hook and the headset mode deactivated, press the Answer
soft key.
- With the handset on-hook and the headset mode deactivated, press the line key
(the line key LED flashes green).
To answer a call using the headset:
Do one of the following:
- Press .
- With the headset mode activated, press the Answer soft key.
- With the headset mode activated, press the line key (the line key LED flashes
green).
Answering When in Another Call
If you have an active call, and an incoming call arrives on the phone, do one of the
following:
- Press the Answer soft key.
The incoming call is answered and the original call is placed on hold.
- Press to access the new call.
Press or the Answer soft key.
The incoming call is answered and the original call is placed on hold.
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Note
To end a call placed on hold, you can press the End Call soft key to end the call directly,
or press the Resume soft key to resume the call before ending it.
Basic Call Features
To end a call:
Do one of the following:
- If you are using the handset, press the End Call soft key or hang up the handset.
- If you are using the headset, press the End Call soft key.
- If you are using the speakerphone, press or the End Call soft key.
To redial the last dialed number from your phone:
1. Press twice.
A call to your last dialed number is attempted.
To redial a previously dialed number from your phone:
1. Press when the phone is idle.
2. Press or to select the desired entry from the placed calls list, and then
press or the Send soft key.
To view the placed calls list when the phone is in the pre-dialing interface, you should
enable recent call in dialing in advance.
To enable recent call in dialing via web user interface:
1. Click on Directory->Setting.
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User Guide for the SIP-T46G IP Phone
Recent call in dialing is configurable via web user interface only.
2. Select Enabled from the pull-down list of Recent Call In Dialing.
Note
3. Click Confirm to accept the change.
To view placed calls list when the phone is in the pre-dialing interface:
1. Pick up the handset, press the speakerphone key or press the line key.
The LCD screen displays the placed calls list.
You can use auto answer to automatically answer an incoming call on a line. Auto
answer is configurable on a per-line basis.
To configure auto answer via phone user interface:
1. Press Menu->Call Features->Auto Answer.
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Basic Call Features
Auto answer is only applicable when there is no other call in progress on the phone.
2. Select the desired line and then press the Enter soft key.
3. Press or , or the Switch soft key to select Enabled from the Auto Answer
field.
4. Press the Save soft key to accept the change or the Back soft key to cancel.
The icon appears on the LCD screen.
Note
Auto answer is configurable via web user interface at the path Account->Basic.
You can enable auto redial to redial the phone number automatically when the called
party is busy. You can also configure the times settings for auto redial and the time to
wait between redial attempts.
To configure auto redial via phone user interface: