Yealink EXP40 User Manual

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LTD. shall not be liable for errors contained herein nor for incidental or consequential damages

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This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired

operation.

Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the

To avoid the potential effects on the environment and human health as a result of the

presence of hazardous substances in electrical and electronic equipment, end users of

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wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to

collect such WEEE separately.

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can be determined

by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more

of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experience radio/TV technician for help.

About This Guide

Thank you for choosing the Yealink EXP40 expansion module. The EXP40 is designed to

improve the power and the flexibility of the advanced Yealink SIP-T46G IP phones. It

features 20 physical keys, each with a dual-color LED. You can add 20 additional keys

via page switches, bringing the number of keys up to 40. Up to six expansion modules

can be daisy-chained to a single T46G IP phone. The Yealink EXP40 is ideal for

receptionists, administrative assistants, call center agents, power-users, and executives

who need to monitor and manage a large volume of calls on a regular basis.

This guide provides everything you need to quickly set up and use the EXP40 expansion

module. Be sure to read the Packaging Contents in this guide before you set up and use

your EXP40 expansion module.

The topics provided in this guide include:

 Chapter 1 Getting Started

 Chapter 2 Configuration

Yealink EXP40 User Guide

Table of Contents

About This Guide ...................................................................... v

In This Guide ......................................................................................................................... v

Table of Contents ..................................................................... vii

Getting Started ......................................................................... 1

Packaging Contents ............................................................................................................. 1

Physical Features.................................................................................................................. 2

Installation ............................................................................................................................. 3

Configuration ............................................................................ 5

Conference ........................................................................................................................... 6

Forward ................................................................................................................................. 7

Transfer .................................................................................................................................. 8

Hold ....................................................................................................................................... 9

DND...................................................................................................................................... 10

Call Return ........................................................................................................................... 10

SMS ...................................................................................................................................... 11

Directed Pickup .................................................................................................................. 12

Group Pickup ...................................................................................................................... 13

Call Park .............................................................................................................................. 14

DTMF .................................................................................................................................... 15

Voice Mail ........................................................................................................................... 16

Speed Dial .......................................................................................................................... 17

Intercom .............................................................................................................................. 18

Line ....................................................................................................................................... 19

BLF ........................................................................................................................................ 20

URL ....................................................................................................................................... 21

Group Listening .................................................................................................................. 22

Record.................................................................................................................................. 23

URL Record .......................................................................................................................... 24

XML Browser ....................................................................................................................... 25

Hot Desking ........................................................................................................................ 26

Prefix .................................................................................................................................... 27

Local Group ........................................................................................................................ 28

XML Group .......................................................................................................................... 29

LDAP ..................................................................................................................................... 30

Multicast Paging ................................................................................................................. 31

ACD ...................................................................................................................................... 32

Zero Touch ........................................................................................................................... 33

Keypad Lock ....................................................................................................................... 34

Directory .............................................................................................................................. 35

Troubleshooting ...................................................................... 37

vii

Getting Started

This chapter provides basic installation instructions and information for obtaining the

best performance with the EXP40 expansion module. The topics include:

 Packaging Contents

 Physical Features

 Installation

The following items are included in your package:

 Expansion Module

 Stand

 Connecting Sheet

Yealink EXP40 User Guide

Item

Description

LCD

320 x 160 pixel

Hard keys

LEDs

Each key with a dual-color LED

EXT In port

RJ12 (6P6C)

EXT Out port

RJ12 (6P6C)

Power interface

5V/1.2A

Foot stand

√

Wall Mount (Optional)

√

 Wall Mount Bracket(Optional)

 Connecting Cord

 Screw

Check the list before installation. If you find anything missing, contact your reseller.

The main physical features of the EXP40 expansion module are described in the

following table:

Getting Started

The EXP40 expansion module applies to SIP-T46G IP phone. To easily connect the EXP40

to the phone, please unplug the phone stand from the T46G IP phone.

To unplug the stand from the T46G IP phone:

1. Unplug the power adapter and Ethernet cable from the IP phone.

2. Unplug the handset attached to the IP phone.

3. Turn the IP phone over and lay it on a non-slip, flat surface.

4. Unplug the stand from the IP phone.

To connect the

EXP40 expansion module:

1. Turn over the phone and the expansion module, and lay them on a flat, non-slip

surface.

2. Connect the EXP40 expansion module and the IP phone using the supplied

connecting sheet and screws.

If you want to connect two or more expansion modules, connect two expansion

modules as below

Connecting two expansion modules on a single phone is shown as below

Yealink EXP40 User Guide

Up to six expansion modules can be connected to the T46G IP phone. If you use more than two expansion modules on a single phone, you need to connect an additional power adapter to any one of the expansion modules.

3. Connect the Ext jack of the IP phone and the Ext in jack of the expansion module

using one supplied cord.

If you connect two expansion modules, connect the Ext out jack of the previous

expansion module and the Ext in jack of the second expansion module using

another supplied cord.

Note

To attach the stand of the expansion module:

a) Wall mount method (Optional)

b) Desk mount method

Configuration

The EXP40 expansion module supports 40 DSS keys (Ext keys). You can access

additional 20 keys via page switches. Each key can be assigned a feature via phone

user interface or web user interface. Long press the desired key, the phone will enter

into the setting interface of this key.

To log in the web user interface, you should obtain the IP address of the IP phone in

advance. Press the OK key when the phone is idle, and the phone will display the IP

address and some other information. Enter the IP address (e.g., http://192.168.0.10 or

192.168.0.10) in the address bar of web browser on your PC. The default user name and

password are both admin (case-sensitive).

This chapter provides you with instructions of assigning a feature to a DSS key via web

user interface. The topics include:

 Conference

 Forward

 Transfer

 Hold

 DND

 Call Return

 SMS

 Directed Pickup

 Group Pickup

 Call Park

 DTMF

 Voice Mail

 Speed Dial

 Intercom

 Line

 BLF

 URL

 Group Listening

 Record

 URL Record

 XML Browser

Yealink EXP40 User Guide

Quick access features like intercom and voice mail should be configured on your SIP server in advance to make sure they will work on your phone. Contact your system administrator for more information.

If more than one expansion module is connected, select the desired expansion module from the pull-down list of Expansion Key.

Feature codes may vary between different servers.

 Hot Desking

 Prefix

 Local Group

 XML Group

 LDAP

 Multicast Paging

 ACD

 Zero Touch

 Keypad Lock

 Directory

Note

You can configure a DSS key as the conference key. When you are in a call, you can

press the conference key to invite a third party to join a conference.

To configure a DSS key as the conference key:

1. Click on DSSKey->Ext Key.

2. In the desired DSS key field, select Conference from the pull-down list of Type.

3. Enter the phone number or extension of the destination party in the Value field or

leave it blank.

If a phone number is configured, you can dial out the number by pressing the

conference key when the phone is idle or during a call.

4. Enter the desired value in the Label field or leave it blank.

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