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DECT Conference Phone
User Manual
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Yealink DECT Conference Phone User Manual



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Version: 85.20 I Date: Sep. 2020

Contents

Before You Begin...................................................................................................... 6
Getting Started..........................................................................................................6
W60B Base Station Hardware..................................................................................................................6
CP930W Hardware................................................................................................................................... 8
Mute Touch Key LED Indicators.............................................................................................................9
Idle Screen.............................................................................................................................................. 10
Calls Screen............................................................................................................................................ 10
Icons on the Idle Screen.........................................................................................................................11
Viewing the Power Status...................................................................................................................... 11
Setting the Input Modes......................................................................................................................... 11
Entering Data.......................................................................................................................................... 12
| Contents | ii
Handset Registration.............................................................................................. 12
Possible Reasons for Registration Failure..........................................................................................................13
Call Features........................................................................................................... 13
Placing Internal Calls..............................................................................................................................13
Placing External Calls............................................................................................................................ 14
Placing a Call from the Call History..................................................................................................... 14
Placing a Call from the Directory..........................................................................................................14
Placing a Call from the Shared Directory..............................................................................................14
Placing an Anonymous Call...................................................................................................................15
Answering a Call....................................................................................................................................15
Answering a Call When in a Call..........................................................................................................15
Silencing a Call.......................................................................................................................................16
Rejecting a Call Manually......................................................................................................................16
Rejecting Anonymous Calls...................................................................................................................16
Rejecting Calls with Do Not Disturb (DND)........................................................................................ 16
Holding a Call.........................................................................................................................................17
Resuming a Held Call............................................................................................................................ 17
| Contents | iii
Forwarding Incoming Calls....................................................................................................................17
Performing a Blind Transfer...................................................................................................................17
Performing a Semi-Attended/Attended Transfer....................................................................................18
Local Conference....................................................................................................................................18
Hybrid UC Meeting................................................................................................................................19
Network Conference............................................................................................................................... 20
Recording a Call.....................................................................................................................................21
Pausing/Resuming a Recording.............................................................................................................. 21
Stopping a Recording............................................................................................................................. 21
Managing the Recordings.......................................................................................................................21
Viewing the Available Recording Time.................................................................................................22
Sending Multicast Paging.......................................................................................................................22
Receiving Multicast Paging....................................................................................................................23
Managing a Paging Call......................................................................................................................... 23
Advanced Call Features......................................................................................... 23
Parking or Retrieving a Call in the FAC Mode.....................................................................................23
Parking or Retrieving a Call in the Transfer Mode............................................................................... 24
Placing Calls on a Shared Line..............................................................................................................24
Answering Calls on a Shared Line........................................................................................................ 25
Placing a Call on Public Hold............................................................................................................... 25
Placing a Call on Private Hold.............................................................................................................. 25
Retrieving a Held Call on a Shared Line...............................................................................................25
Pulling a Shared Call on a Shared Line................................................................................................ 25
Setting the Voice Mail Code.................................................................................................................. 25
Leaving Voice Mails...............................................................................................................................25
Listening to Voice Mails........................................................................................................................ 26
Directory.................................................................................................................. 26
Adding Contacts......................................................................................................................................26
Viewing Contacts.................................................................................................................................... 26
Editing Contacts......................................................................................................................................26
Deleting Contacts....................................................................................................................................26
Searching for Contacts............................................................................................................................27
Adding Shared Contacts.........................................................................................................................27
Editing Shared Contacts......................................................................................................................... 27
Deleting a Shared Contact......................................................................................................................27
Deleting All Shared Contacts................................................................................................................. 27
Searching for Shared Directory Contacts...............................................................................................28
Saving a Shared Contact to the Local Directory................................................................................... 28
Blocklist...............................................................................................................................................................28
Adding a Blocklist Contact.................................................................................................................... 28
Viewing Blocklist Contacts.................................................................................................................... 28
Editing a Blocklist Contact.................................................................................................................... 28
| Contents | iv
Deleting Blocklist Contacts....................................................................................................................28
Searching for Remote Phone Book Contacts.........................................................................................29
Viewing Remote Phone Book Contacts................................................................................................. 29
Saving a Remote Phone Book Contact to the Local Directory............................................................. 29
Updating Remote Phone Book...............................................................................................................29
Call History............................................................................................................. 30
Deleting a Call Record...........................................................................................................................31
Deleting All Call Records...................................................................................................................... 31
Customizing Your Phone....................................................................................... 31
Setting the Time and Date Manually..................................................................................................... 32
Changing the Time and Date Format.....................................................................................................33
Audio Settings......................................................................................................... 34
Setting the Ring Tone for the Internal Calls..........................................................................................34
Setting the Ring Tone for the External Calls.........................................................................................34
Connecting a Mobile Phone via Bluetooth...........................................................35
| Contents | v
Using Your Phone with PC....................................................................................38
Setting the Phone as PC Audio Device via Softphone..........................................................................39
Setting the Phone as PC Audio Device via PC..................................................................................... 39
Maintaining Your Phone........................................................................................39
Appendix.................................................................................................................. 41

Before You Begin

This guide provides information you need to quickly use your new phone.
Firstly, verify with your system administrator that the IP network is ready for phone configuration. Also, be sure to read the Quick Start Guide which can be found in your phone package before you set up and use the phone. As you read this guide, keep in mind that some features are only configurable by your system administrator or determined by your phone environment. As a result, some features may not be enabled or may be operated differently on your phone. Additionally, the examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen.

Related Documentation

You can view more types of documents to make the phone to perform more functions.
The following types of related documents are available on each support page on Yealink support page:
• Release Notes, which details bug fixes and feature enhancements when an update is released.
• Quick Start Guide, which describes how to assemble your phone and configure the basic phone features.
• Administrator Guide, which provides detailed information on how to configure phone features for the system administrator.
• Regulatory Notice, which provides information about all regulatory and safety guidance.
| Before You Begin | 6
You can also view other user documents which provide descriptions and examples for phone settings and features on the Yealink support page.

Getting Started

Before you use your phone, take some time to get familiar with its features and user interface.

Hardware Overview

Understanding the phone hardware helps you easily use the phone's features.

W60B Base Station Hardware

After the base station starts up successfully and the handset is registered to the base station, all LEDs on the base station glow green in sequence.
No. Item Description
| Getting Started | 7
1 Paging Key
2 Registration LED
3 Network Status LED Indicates the network status.
4 Power LED Indicator Indicates the power status of the base station.
• Locates a misplaced handset.
• Toggles the registration mode.
• Resets the base station to factory settings.
Indicates the handset registration status or the base station is in the paging mode.

CP930W Hardware

| Getting Started | 8
NO. Item Description
| Getting Started | 9
1 Three Internal
Microphones
2 Mute Touch Key
3 Speaker Provides speakerphone audio output.
4 LCD Screen Shows information about calls, messages, soft keys, time, date and other
5 Soft Keys Labeled automatically to identify their context-sensitive features.
6 On-hook Key Ends a call, returns to the idle screen or turns off the phone.
7 Touch Keypad Provides the digits, letters, and special characters in context-sensitive
8 Volume Key(+) Increases the volume of the speaker, ringer, or media.
9 Volume Key(-) Decreases the volume of the speaker, ringer, or media.
10 Off-hook Key Enters the dialing screen, places a call or answers a call.
11 Bluetooth Key Enters the Bluetooth setting screen.
12 Confirms actions or answers incoming calls.
Provide 20-feet (6 meters) and 360-degree sound pickup.
• Toggles mute feature.
• Indicates phone and call status.
relevant data.
applications. It is possible to open a menu option directly by tapping the number button that corresponds to the position of the option in the menu.
13
14
15 Security Slot Allows you to connect a universal security cable to your phone so you can lock
16 Micro USB Port Allows you to connect a PC and turn your phone into an external speaker and
17 Micro SD Slot Allows you to connect an SD card to record calls and play recordings on the
Scrolls through the displayed information upwards.
• Scrolls through the displayed information downwards.
• Views the Directory list when the phone is idle.
down your phone. The phone will not be removed after locked.
microphone for your PC.
phone.

Mute Touch Key LED Indicators

The Mute touch key LED indicators indicate the call and phone status.
LED Status Description
Solid red
Flashing red The phone is ringing.
Solid green
The phone is initializing.
The phone is muted.
The phone is placing a call.
There is an active call on the phone.
Flashing green The call is placed on hold or is held.
LED Status Description
Flashing orange The phone prompts low battery or is charging.
| Getting Started | 10
Off
The phone is powered off.
The phone is idle.

Screen and Icons

The user screens and icon indicators can help you navigate and understand the important information on the phone's status.

Idle Screen

The idle screen is made up of the signal strength, battery status, status bar, handset name, and soft keys. The time & date is displayed in the middle of the screen.
• Default Account: Indicates the local name or number.
• Signal Strength:
Weak to strong:
No reception:
• Battery Status:
Low to full:
Need Charging:
• Status Bar: Displays the feature status icons. The status icons are displayed when features are activated.
• Phone Name: Displays internal phone number and registered phone name (for example, “2” is internal phone number, indicating the phone is the Handset 2 of the base station).
• Soft Keys: The soft key labels on the screen directly above the soft keys show the functions available at that particular moment.

Calls Screen

All of your active and held calls are displayed on the calls screen.

Icons on the Idle Screen

By viewing the icons on the idle screen, you can easily get the current phone status, such as message status.
Icons Description Icons Description
| Getting Started | 11
The ringer volume is 0 and the phone is in the silent mode.
The phone has enabled the Call Forward feature.
The keypad is locked. The phone failed to register to a base
The phone is in the Speakerphone (hands­free) mode.
The phone has registered to a base station successfully.
The phone has enabled the Bluetooth feature.
The phone is recording a call or a conference.
The recording is paused. Registered handset icon (for example,
The phone has enabled the Do Not Disturb (DND) feature.
The phone has new voice mails.
station.
The Bluetooth-enabled mobile phone is paired and connected to the phone.
The SD card is connected to the phone.
The battery is not inserted into the phone.
The phone has missed calls.
“1” is internal phone number, indicating the phone is the Handset 1 of the base station)

Rechargeable Battery

The phone comes with a charged battery, but it may need recharging to full capacity depending on how long it has been in storage.
A fully-charged battery provides talk time of about 24 hours or 15 days of standby time.

Viewing the Power Status

When the phone is idle, you can check the battery's remaining capacity.
Go to Menu > Status > Power Status. The screen shows the remaining talk time and standby time.

Entering Characters

You can enter and edit data in the corresponding field using the keypad.

Setting the Input Modes

The handset provides you with 12 input modes, and different input mode provides different characters. The default input modes are Abc, 123, ABC and abc. You can enable the input modes used frequently.
1.
Go to Menu > Settings > Basic Settings > Display > Input Method.
2.
Select the desired input mode and then select Change.
Related information
Appendix B - Input Modes and Characters

Entering Data

The following table describes how to enter different characters using the keypad keys.
Task Action
Switch input modes Press the ABC, abc, Abc, 2aB, or 123 soft key to switch the input modes.
| Handset Registration | 12
Enter alphas
Enter numbers Select 123 mode, press the corresponding keys.
Enter special characters
Insert space Select ABC, abc, 2aB, or Abc mode, press the 0 key.
Delete one or more characters
Select ABC, abc, 2aB, or Abc mode.
Press a keypad key repeatedly to view the character options and stop when the letter you want to enter is displayed in the field. Wait one second, and then enter the next letter.
Select ABC, abc, 2aB, or Abc mode, press * key or # key one or more times to enter one of the following special characters:
* key: *.,'?!\-()@/:_;+&%=<>$[]{}~
# key: #
Press the Delete soft key.

Handset Registration

The CP930W has to be registered with a base station before it can be used. After registered, CP930W acts as a handset for the base.
Note: Up to 8 handsets can be registered to one base station.
If you purchased the CP930W with W60B, the phone has already been registered with the base station. But if you only purchase a CP930W, you need to register it with W60B manually.

Putting the Base Station into Registration Mode

Before registering the handset, you have to put the base station into registration mode.
Long press on the base station till the registration LED flashes.
The base station is now in registration mode.
Note: If the base station does not identify a DECT phone within 90 seconds, the registration mode will switch off automatically.

Registering a New Handset to a Base Station

With one touch, you can quickly register your new handset to a base station.
Make sure the base station is in the registration mode, and the phone prompts "Unregistered!".
Press the Reg soft key to register the handset.
The handset is searching for a base station in registration mode.
After the handset is registered successfully, the phone prompts “Handset Subscribed” and “Base NO. (The last 4 characters of the connected Base’s MAC address)”.
After the handset initialized successfully, an icon with the internal handset number and handset name appears on the phone screen.
Tip: You can also press and then select the desired base to register the handset. You need to enter the base PIN (default: 0000) after a base is found.
Related tasks
Putting the Base Station into Registration Mode

Possible Reasons for Registration Failure

Some scenarios may cause registration failure.
• Incorrect base PIN (check with your system administrator).
• Base station is out of range.
• Base station is not in registration mode.
Note: If registration was not successful, the handset screen will prompt you that the registration is failed.
| Call Features | 13

Deregistering a Handset

You may need to de-register your own handset if you want to replace a base station.
1.
Go to Menu > Settings > Registration > De-reg. Handset.
2.
Enter the base PIN (default: 0000), and then press .
The handset screen displays the handsets names that are registered to the same base station. The name of the handset itself is highlighted and followed by a left arrow.
3.
Select the desired handset, and then press OK.
The handset screen prompts you whether to de-register the handset.
4.
Confirm the action.

Call Features

You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features.

Placing Calls

After the phone is registered to the base station successfully, you can use your phone to place an external call.
The phone can keep 4 calls at one time at almost, one (associated with the audio) active and the other one on hold.
Note: The base station can handle up to eight calls, but for Opus, only six calls. For more information, contact your system administrator.

Placing Internal Calls

Intercom is a useful feature in the office to quickly contact with the operator or the secretary. Internal intercom calls are made between handsets registered to the same base station.
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