For more information on how to upgrade the endpoint firmware, refer to Upgrading Firmware
on page 271.
In This Guide
This administrator guide includes the following chapters:
Chapter 1, “VC110 Video Conferencing Endpoint Introduction” describes endpoint
components, icons and Indicator LEDs.
Chapter 2, “Getting Started” describes how to install and start up the endpoint and config
uration methods.
Chapter 3, “Configuring Network” describes how to configure network features on the
endpoint.
Chapter 4, “Configuring Call Preferences” describes how to configure call preferences on
the endpoint.
Chapter 5, “Configuring Endpoint Settings” describes how to configure basic, audio and
video features on the endpoint.
Chapter 6, “Endpoint Management” describes how to manage endpoint contacts and call
history.
Chapter 7, “Configuring Security Features” describes how to configure security features on
the endpoint.
Chapter 8, “Endpoint Maintenance” describes how to upgrade endpoint firmware and reset
the endpoint.
Chapter 9, “Troubleshooting” describes how to troubleshoot the endpoint and provides
some common troubleshooting solutions.
Typographic Conventions
Yealink documentations contain a few typographic conventions.
You need to know the following basic typographic conventions to distinguish types of in-text
information:
vi
About This Guide
Convention
Description
Blue Text
Used for cross references to other sections within this documentation
(e.g., refer to Troubleshooting).
Blue Text in
Italics
Used for hyperlinks to Yealink resources outside of this documentation
such as the Yealink documentations (e.g.,
For more information, refer to
VC110 Video Conferencing Endpoint User
Guide.
Convention
Description
->
Indicates that you need to select an item from a menu. For example,
Settings->Basic Settings indicates that you need to select Basic
Settings from the Settings menu.
You also need to know the following writing conventions to distinguish conditional information:
Terms
As you read this guide, you’ll notice that the same terms are used repeatedly. Make sure you
familiarize yourself with these terms.
Cloud platform: This term refers to Yealink VC Cloud Management Service (Yealink Cloud),
Yealink Meeting Server, Zoom, BlueJeans, Pexip, Mind and Custom platform.
Cloud account: This term refers to Yealink Cloud, YMS, BlueJeans, Pexip, Mind and Custom
account.
Cloud systems: This term refers to the systems that support Cloud feature, including SIP
VP-T49G IP phone, VC desktop and VC110/VC120/VC400/VC500/VC800 video conferencing
system.
Cloud contacts: This term refers to Yealink Cloud contacts and YMS contacts.
Summary of Changes
This section describes the changes to this guide for each release and guide version.
Changes for Release 23, Guide Version 23.20
The following section is new for this version:
Virtual Remote Control on page 171
Public Mode on page 169
Hiding Menu Logo on page 184
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Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
Multiple Preset on page 210
Major updates have occurred to the following sections:
Configuring Video Conference Platform on page 107
Appendix B: Trusted Certificates on page 300
Changes for Release 23, Guide Version 23.6
The following section is new for this version:
Registering a YMS Account on page 112
Logging out of the Cloud Platform on page 130
Sharing Content on page 164
Endpoint Integrated with Control Systems on page 244
Major updates have occurred to the following sections:
Intelligent Firewall Traversal on page 99
Default Layout on page 168
Changes for Release 22, Guide Version 22.15
The following section is new for this version:
Logging into the StarLeaf Cloud Platform on page 114
Major updates have occurred to the following sections:
H.323 Tunneling on page 82
Enabling H.460 Support for H.323 Calls on page 142
Methods of Transmitting DTMF Digit on page 145
Dual-Stream Protocol on page 200
Camera Control Protocol on page 215
H.235 on page 264
Changes for Release 22, Guide Version 22.5
The following sections are new for this version:
Virtual Remote Control on page 171
Auto Dialout Mute on page 159
Meeting Blacklist on page 191
USB Configuration on page 222
viii
Major updates have occurred to the following sections:
Icon Instructions on page 33
Configuring Video Conference Platform on page 107
DTMF on page 144
Dual-Stream Protocol on page 200
Camera Control Protocol on page 215
Secure Real-Time Transport Protocol on page 261
Changes for Release 21, Guide Version 21.20
The following sections are new for this version:
Keyboard Input Method on page 192
Configuring Video Conference Platform on page 107
About This Guide
Major updates have occurred to the following sections:
Icon Instructions on page 33
Setup Wizard on page 49
Directory on page 231
Changes for Release 21, Guide Version 21.15
The following section is new for this edition:
IPv6 Support on page 64
Video Codecs on page 152
Hiding Icons in a Call on page185
Output Resolution on page 221
Video Recording on page 223
Screenshot on page 225
Major updates have occurred to the following sections:
Icon Instructions on page 33
Setup Wizard on page 49
Configuring LAN Properties on page 56
Call Protocol on page 153
Dual-Stream Protocol on page 200
Far-end Camera Control on page 214
Search Source List in Dialing on page 242
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Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
Changes for Release 10, Guide Version 10.11
Major updates have occurred to the following sections:
Codecs on page 150
Configuring Camera Settings on page 206
Camera Control Protocol on page 215
x
Table of Contents
Table of Contents
About This Guide ........................................................................... v
Documentations ......................................................................................................................................................................... v
Firmware ........................................................................................................................................................................................ v
In This Guide ............................................................................................................................................................................... vi
Typographic Conventions...................................................................................................................................................... vi
Terms ............................................................................................................................................................................................. vii
Summary of Changes ............................................................................................................................................................. vii
Changes for Release 23, Guide Version 23.15 .................................................................................................... vii
Changes for Release 23, Guide Version 23.6 ..................................................................................................... viii
Changes for Release 22, Guide Version 22.15 ................................................................................................... viii
Changes for Release 22, Guide Version 22.5 ..................................................................................................... viii
Changes for Release 21, Guide Version 21.20 ..................................................................................................... ix
Changes for Release 21, Guide Version 21.15 ..................................................................................................... ix
Changes for Release 10, Guide Version 10.11 ...................................................................................................... x
Table of Contents .......................................................................... xi
VC110 Video Conferencing Endpoint Introduction .................... 1
VoIP Principles ............................................................................................................................................................................. 1
Physical Features of Endpoint ............................................................................................................................................... 2
VC110 All-in-one Unit ..................................................................................................................................................... 9
VCM60 Video Conferencing Wireless Microphone ......................................................................................... 12
Video Conferencing Phone........................................................................................................................................ 22
VCM30 Video Conferencing Microphone Array ............................................................................................... 28
VCR10 Remote Control ............................................................................................................................................... 31
Icons on Display Device .............................................................................................................................................. 33
Icons on Video Conferencing Phone ..................................................................................................................... 35
LED Instructions ....................................................................................................................................................................... 36
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Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
User Interfaces .......................................................................................................................................................................... 38
Web User Interface ....................................................................................................................................................... 38
Remote Control .............................................................................................................................................................. 39
Getting Started ............................................................................. 41
Endpoint Connection and Installation ............................................................................................................................ 41
Connecting the VC110 Video Conferencing Endpoint .................................................................................. 42
Installing the VC110 Video Conferencing Endpoint ....................................................................................... 43
Installing Batteries in the Remote Control .......................................................................................................... 45
Powering the Endpoint On or Off .................................................................................................................................... 46
Preparing the Network ......................................................................................................................................................... 55
Configuring LAN Properties ............................................................................................................................................... 56
IPv6 Support .................................................................................................................................................................... 64
Configuring Network Speed and Duplex Mode ........................................................................................................ 68
Configuring the Endpoint for Use with a Firewall or NAT ..................................................................................... 86
Call Setup and Media Ports ....................................................................................................................................... 86
Quality of Service .................................................................................................................................................................. 100
Configuring Video Conference Platform ..................................................................................................................... 107
Logging into the Yealink VC Cloud Management Service Platform ...................................................... 108
Registering a YMS Account ..................................................................................................................................... 112
Logging into the StarLeaf Cloud Platform ........................................................................................................ 114
xii
Table of Contents
Logging into the Zoom Cloud Platform ............................................................................................................. 116
Registering a Pexip Account ................................................................................................................................... 119
Logging into the BlueJeans Cloud Platform ..................................................................................................... 122
Logging into the Mind Platform............................................................................................................................ 124
Registering a Custom Account .............................................................................................................................. 127
Logging out of the Cloud Platform ...................................................................................................................... 130
Configuring the Third-party Virtual Meeting Room ..................................................................................... 130
SIP IP Call......................................................................................................................................................................... 136
Enabling H.460 Support for H.323 Calls ............................................................................................................. 142
Video Codecs ................................................................................................................................................................. 152
Do Not Disturb ....................................................................................................................................................................... 157
Auto Answer ............................................................................................................................................................................ 158
Auto Dialout Mute ................................................................................................................................................................ 159
Call Match ................................................................................................................................................................................ 160
History Record ........................................................................................................................................................................ 161
Auto Refuse Timeout ........................................................................................................................................................... 166
SIP IP Call by Proxy ............................................................................................................................................................... 166
Public Mode ............................................................................................................................................................................ 169
General Settings .................................................................................................................................................................... 171
Virtual Remote Control ............................................................................................................................................. 171
Configuring Remote Control .................................................................................................................................. 172
Site Name ........................................................................................................................................................................ 173
Backlight of the Video Conferencing Phone .................................................................................................... 174
Language ......................................................................................................................................................................... 175
Date & Time ................................................................................................................................................................... 176
Automatic Sleep Time ................................................................................................................................................ 182
Hiding IP Address ........................................................................................................................................................ 183
Hiding Menu Logo ...................................................................................................................................................... 184
Hiding Icons in a Call ................................................................................................................................................. 185
xiii
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
Key Tone .......................................................................................................................................................................... 190
Adjusting MTU of Video Packets .................................................................................................................................... 198
Configuring Camera Settings ........................................................................................................................................... 206
Far-end Camera Control .................................................................................................................................................... 214
Camera Control Protocol ................................................................................................................................................... 215
USB Configuration ................................................................................................................................................................ 222
Video Recording .................................................................................................................................................................... 223
Call History ............................................................................................................................................................................... 240
Search Source List in Dialing ............................................................................................................................................ 242
Two-way Video Calls .................................................................................................................................................. 243
Two-way Video Call with Presentation ............................................................................................................... 244
Endpoint Integrated with Control Systems ................................................................................................................ 244
Using the API with a LAN Connection ................................................................................................................ 244
Using the API with a Serial Connection .............................................................................................................. 245
Configuring Security Features .................................................. 249
User Mode................................................................................................................................................................................ 249
Web Server Type ................................................................................................................................................................... 251
Transport Layer Security..................................................................................................................................................... 253
Secure Real-Time Transport Protocol ........................................................................................................................... 261
Defending against Attacks ................................................................................................................................................ 267
Resetting to Factory ............................................................................................................................................................. 273
Using Diagnostic Methods ...................................................................................................................................... 286
General Issues ............................................................................................................................................................... 289
Camera Issues................................................................................................................................................................ 290
Video & Audio Issues ................................................................................................................................................. 291
Why does the far-site display black screen when local starts a presentation? ................................. 293
Appendix A: Time Zones .................................................................................................................................................... 297
Index ........................................................................................... 303
xv
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
xvi
VC110 Video Conferencing Endpoint Introduction
VC110 Video Conferencing Endpoint
Introduction
This chapter contains the following information about VC110 video conferencing endpoint:
VoIP Principles
Physical Features of Endpoint
Packaging Contents
Endpoint Component Instructions
Icon Instructions
LED Instructions
User Interfaces
VoIP Principles
VoIP
VoIP (Voice over Internet Protocol) is a technology that uses the Internet Protocol instead of
traditional Public Switch Telephone Network (PSTN) technology for voice communications.
It is a family of technologies, methodologies, communication protocols, and transmission
techniques for the delivery of voice communications and multimedia sessions over IP networks.
The H.323 and Session Initiation Protocol (SIP) are two popular VoIP protocols that are found in
widespread implementation.
H.323
H.323 is a recommendation from the ITU Telecommunication Standardization Sector (ITU-T)
that defines the protocols to provide audio-visual communication sessions on any packet
network. The H.323 standard addresses call signaling and control, multimedia transport and
control, and bandwidth control for point-to-point and multi-point conferences.
It is widely implemented by voice and video conference equipment manufacturers, is used
within various Internet real-time applications, such as GnuGK and NetMeeting, and is widely
deployed by service providers and enterprises for both voice and video services over IP
networks.
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Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
SIP
SIP (Session Initiation Protocol) is the Internet Engineering Task Force’s (IETF’s) standard for
multimedia conferencing over IP. It is an ASCII-based, application-layer control protocol
(defined in RFC 3261) that can be used to establish, maintain, and terminate calls between two
or more endpoints. Like other VoIP protocols, SIP is designed to address the functions of
signaling and session management within a packet telephony network. Signaling allows call
information to be carried across network boundaries. Session management provides the ability
to control the attributes of an end-to-end call.
Physical Features of Endpoint
Video conferencing endpoints are in the overall network topology, which are designed to
interoperate with other compatible equipment, including application servers, media servers,
Internet-working gateways, and other endpoints.
In order to operate endpoints in your network successfully, the endpoints must meet the
following requirements:
A working IP network is established.
VoIP gateway is configured for SIP or H.323, and H.323 gatekeeper is configured for H.323.
You can also deploy Cloud server for Cloud platform.
The latest (or compatible) firmware of endpoint is available.
A call server is active and configured to receive and send SIP/H.323 messages.
VC110 All-in-one Unit User Interface
- 2 x HDMI
- 1x DVI-I
- 1 x Line-in (3.5mm)
2
- 1 x Line-out (3.5mm)
We recommend that you use the accessories provided or approved by Yealink. The use of
unapproved third-party accessories may result in reduced performance
- 2 x USB2.0 port
- Others: 1 x security lock slot, 1 x reset slot
Cable Hub User Interface
- 1x DVI-I
- 1x 10/100Mb (RJ-45)
- 1x VGA
- 1xRJ-45
- Input:AC 100-240V;Output:12V/2A
Full-HD Camera
- 1920x1080 video resolution
- Pan range: ±100°
VC110 Video Conferencing Endpoint Introduction
- Tilt range: ±30°
- Beauty shot feature
Video Resolution
- Full-HD 1080P at 30fps (1920x1080), from 1Mbps
- 720P (1280x720), from 512Kbps
- W448P (768 x 448), WQVGA (400 x 240)
- 4CIF (704×576), CIF (352 x 288)
Packaging Contents
We provide the following packaging contents. You can purchase any combination according to
your needs:
VC110 Package
VC110 Package+VCM60 Package
VC110 Package+VCP40 Package
VC110 Package+VCP41 Package
VC110 Package+VCM30 Package
Note
3
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
VC110 All-in-one Package
VC110 All-in-one Unit
Cable Hub
L-Bracket (for installing the VC110 one-in-one unit)
Mounting Accessories (for installing the VC110 one-in-one unit)
VCR10 Remote Control
AAA Batteries×2
4
Power Adapter
Cables
Velcro×2
VC110 Video Conferencing Endpoint Introduction
Cable Ties×5
VC110 Quick Start Guide
VCM60 Package
VCM60 Video Conferencing Wireless Microphone
Power Adapter
5
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
USB Cable
Dongle
VCM60 Quick Start Guide
VCP40 Package
VCP40 Video Conferencing Phone
Ethernet Cable (7.5m)
Locate the Audio In port of the cable hub, and connect it to the Audio Out port of the VCP40
video conferencing phone with the 7.5m Ethernet cable. VCP40 video conferencing phone can
work as an audio device for the VC110 endpoint. You can also place calls, answer calls or view
directory and history on the VCP40 video conferencing phone.
6
VCP41 Package
VCP41 Video Conferencing Phone
Expansion Microphone CPE80×2
VC110 Video Conferencing Endpoint Introduction
Ethernet Cable (7.5m)
3.5mm Audio Cable (for connecting a PC/Mobile device to the VCP41)
Locate the Audio In port on the cable hub, and connect it to the Audio Out port of the VCP41
video conferencing phone with the 7.5m Ethernet cable. VCP41 Video conferencing phone can
work as an audio device for the VC110 endpoint. You can also place calls, answer calls or view
directory and history on the VCP41 video conferencing phone.
7
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
Check the list before installation. If you find anything missing, contact your system administrator.
VCM30 Package
VCM30 Video Conferencing Microphone Array
Ethernet Cable (7.5m)
Locate the Audio In port of the cable hub, and connect it to the Audio Out port of the VCM30
with the 7.5m Ethernet cable. VCM30 video conferencing microphone array can work as the
audio input device for the VC110 endpoint. For more information, refer to Audio Input Device
on page 195.
Note
Endpoint Component Instructions
Before installing and using the VC110 video conferencing endpoint, you need to be familiar with
the following endpoint components, including:
VC110 All-in-one Unit
Cable Hub
VCM60 Video Conferencing Wireless Microphone
Video Conferencing Phone
CPE80 Expansion Microphone
VCM30 Video Conferencing Microphone Array
VCR10 Remote Control
8
VC110 All-in-one Unit
The VC110 all-in-one unit integrates the camera, the built-in microphone and the codec into a
unit. VC110 all-in-one unit compresses outgoing video and audio data, transmits this
information to the far end, and decompresses incoming data. It supports 16:9 and 4:3 aspect
ratios. It can be compatible with different audio output devices, and can adapt to the display
devices automatically.
Lens cover
The lens cover is used for protecting the lens, which shall not receive dust pollution and all
possible brush, collision.
The front of VC110 all-in-one unit
VC110 Video Conferencing Endpoint Introduction
The HD camera supports 4xdigital zoom, white balance and automatic gain. You can place the
VC110 all-in-one unit on the table or mount it on a wall. The LED indicator in front of the camera
indicates different statuses of the endpoint. For more information, refer to LED Instructions on
page 36.
You can use the remote control to adjust the position or focus of the camera. The VC110 camera
can be panned (± 100 degrees range), tilted (± 30 degrees range).
9
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
Port Name
Description
①
USB
Inserts a USB flash drive to one of the two USB ports for
storing screenshots, recording videos or capturing packets.
Inserts a dongle to one of the two USB ports for connecting
the VCM60 video conferencing wireless microphone.
Note:
The wireless microphone dongle and USB flash drive
can work at the same time.
If two USB flash drives are connected, only the latter
one can be identified.
When the endpoint is powered on, avoid physically turning the camera. This may cause
permanent damage to the camera. Always use the remote control to pan and tilt it.
Infrared Sensor
The infrared sensor is located within the Yealink logo. Aim the remote control at the camera IR
sensor to operate the unit.
Note
The right side of the VC110 all-in-one unit
10
The left side of the VC110 all-in-one unit
Port Name
Description
②
Security Slot
Allows you to connect a universal security cable to VC110
all-in-one unit, so you can lock it down. The endpoint
cannot be removed when locked.
Port Name
Description
③
Reset Key
Resets the endpoint to factory defaults.
④
DVI Port
Connects to the cable hub.
⑤
Display1
Connects to a display device for displaying video images.
When connecting to only one display device, Display1 port
on the VC110 all-in-one unit is the only available port.
⑥
Display 2
Connects to secondary display device for displaying video
images.
⑦
Line In
Connects to an audio input device using an audio cable
(3.5mm).
⑧
Line Out
Connects to an audio output device using an audio cable
(3.5mm).
VC110 Video Conferencing Endpoint Introduction
The back of VC110 all-in-one unit
11
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
Port Name
Description
①
DC12V
Connects to the power source via a power adapter.
②
Internet
Connects to the network device.
③
Audio In
Connects to the video conferencing phone or the VCM30
video conferencing microphone array.
④
PC
Connects to a PC for sharing documents or videos during a
call.
Port Name
Description
⑤
DVI Port
Connects to the VC110 all-in-one unit.
Cable Hub
The front of cable hub:
The back of cable hub:
VCM60 Video Conferencing Wireless Microphone
The VCM60 is a video conferencing wireless microphone which can work as the audio input
device for VC110 video conferencing endpoint. It supports 360-degree audio pickup at a radius
of up to 2 meters. There are a mute button and a battery indicator LED on its top. You can mute
or unmute the VCM60 by tapping the mute button.
12
VC110 Video Conferencing Endpoint Introduction
Name
Description
①
Battery Indicator LED
Indicates the battery information. For more information on
the mute indicator LED, refer to LED Instructions on page
36.
②
Built-in Microphone
Supports 360-degree audio pickup at a radius of up to 2
meters.
③
Mute Button
Mutes or unmutes the VCM60. For more information
on the mute indicator LED, refer to LED Instructions
on page 36.
Activates the VCM60 to search for the dongle when it
is in the offline standby mode. For more information,
refer to Standby Mode on page 33.
Enters registration mode. For more information, refer
to Registering and Unregistering the VCM60 on page
18.
④
Charging Interface
Connects the VCM60 to a power adapter or a computer's
USB port using a USB cable to charge the VCM60.
⑤
Switch
Turns on or off the VCM60.
There is a power switch on its bottom. You can turn off this switch if the VCM60 is not in use for
a long period of time.
Placing the VCM60
The VCM60 has a rubber pads on its base to prevent it from sliding. You can place the VCM60
on a conference table. Do the following to ensure optimal voice quality:
For registering to the dongle successfully, make sure the VCM60 video conferencing
wireless microphone is less than 30 meters distant from the dongle.
Place the VCM60 on a stable surface and keep it away from obstacles so that it can
13
Administrator’s Guide for Yealink VC110 Video Conferencing Endpoint
effectively pick up sounds.
Turning On or Off the VCM60
There is a power switch on the bottom of the VCM60. Turn on the power switch to start the
VCM60. After the VCM60 starts, it registers with the paired dongle automatically. You can turn
off this switch if the VCM60 is not in use for a long period of time.
Connecting VCM60 to the Video Conferencing Endpoint
To ensure good voice quality, VCM60 video conferencing wireless microphone can be
connected to the VC110 video conferencing endpoint to work as the audio input device.
To connect the VCM60 to the VC110 video conferencing endpoint, do the following:
1. Connect the dongle to one of the USB ports on the VC110 all-in-one unit.
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