Troubleshooting
Unit triggers without cause
There may be interference from another
keyfob or wireless equipment nearby. Reset
the keyfob ID code and ‘re-learn’ it into the
system (refer to “reset procedure”)
Audible Interference through speaker
Occasionally, other electrical items in a room
(TVs, radios etc) can interfere with the main
unit’s speaker. Try moving the unit, or the
suspected item affecting it, to a different
location.
Poor sound quality on message
Try re-recording your message, speaking
clearly into the main unit.
Keyfob low battery indicator
The light on the keyfob will turn red instead
of green when the ‘Yale’ button is pressed.
Replace battery.
Your nominated contact(s) cannot acknowledge
the call
The call acknowledgement will only work if
your nominated contact is using a touch-tone
(DTMF) phone.
Important notes
To indicate low battery on the main unit (when
running on batteries only) the main unit red light
will be on permanently. Plug in mains adaptor and
replace backup batteries.
The system is not waterproof and is only intended
for indoor, dry usage.
This product is purely a communication device and
should not be used as a substitute for a specic
medical or emergency alarm. If you have any special
requirements, you should always consult a medical
professional for appropriate advice on tele-medical
equipment.
This device should never be used to dial emergency
telephone numbers (i.e. 999).
Keep the main unit away from direct sunlight or hot
surfaces.
Only use the supplied power adaptor. Other
adaptors may damage the main unit.
Always inform your nominated contact(s) prior
to their inclusion and agree a particular course of
action upon their receiving your automated call.
Specification
• Frequency: 433.92MHz
• Range: 30 metres free line of sight
• Power supply Main Unit: 6V DC adaptor or 4 x AAA alkaline
batteries (backup power, not included)
Remote Keyfob: 12V A23S battery
Adaptor information:
Input: 100-240V 50-60Hz 0.2A
Output: 6.0V 1000mA
Consumer helpline
If you have a question concerning your system
please call the helpline on:
0871 70 30 630 (UK only) –
Lines open 8am-5pm, Monday-Friday
Calls cost approximately 10p per minute from a UK landline
From outside the UK please call +44 (0)1902 635998
Additional Information
Yale
School Street, Willenhall,
West Midlands WV13 3PW
Tel: +44 (0) 1902 364606
Fax: +44 (0) 1902 364692
email: info@yale.co.uk
www.yale.co.uk
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