XEROX WORKCENTRE PRO 421, WORKCENTRE PRO 421DE, WORKCENTRE PRO 421DEI, WORKCENTRE PRO 421E User Manual

0 (0)

:RUN&HQWUH 3UR

*XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

3

3UpSDUp HW WUDGXLW SDU 7KH 'RFXPHQW &RPSDQ\ ;HUR[ *OREDO .QRZOHGJH DQG /DQJXDJH 6HUYLFHV %HVVHPHU 5RDG

:HOZ\Q *DUGHQ &LW\ +HUWIRUGVKLUH $/ +( $1*/(7(55(

‹ ;HUR[ &RUSRUDWLRQ 7RXV GURLWV UpVHUYpV

/D SURWHFWLRQ GHV GURLWV GH UHSURGXFWLRQ V¶DSSOLTXH j O¶HQVHPEOH GHV LQIRUPDWLRQV HW GRFXPHQWV SUpYXV DX[ WHUPHV GH OD ORL TXHOV TXH VRLHQW OHXU IRUPH HW OHXU FRQWHQX \ FRPSULV DX[ GRQQpHV JpQpUpHV SDU OHV ORJLFLHOV HW TXL V¶DIILFKHQW j O¶pFUDQ SURILOV SLFWRJUDPPHV pFUDQV SUpVHQWDWLRQV HWF

;HUR[Š 7KH 'RFXPHQW &RPSDQ\Š OH ;Š QXPpULTXH HW WRXV OHV QRPV GH SURGXLWV ;HUR[ PHQWLRQQpV GDQV FHWWH SXEOLFDWLRQ VRQW GHV PDUTXHV GpSRVpHV GH ;HUR[ &RUSRUDWLRQ /HV QRPV GH SURGXLWV HW PDUTXHV G¶DXWUHV VRFLpWpV VRQW UHFRQQXV

&H GRFXPHQW HVW PLV j MRXU SpULRGLTXHPHQW /HV LQH[DFWLWXGHV WHFKQLTXHV HW OHV HUUHXUV W\SRJUDSKLTXHV VHURQW FRUULJpHV GDQV OHV pGLWLRQV XOWpULHXUHV

7DEOH GHV PDWLqUHV

¬ SURSRV GX SUpVHQW JXLGH

,QIRUPDWLRQV FRQWHQXHV GDQV OH *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

$XWUHV VRXUFHV G¶LQIRUPDWLRQ

&RQILJXUDWLRQ UpVHDX

$YDQW GH FRPPHQFHU

,PSUHVVLRQ GX PHQX ,PSUHVVLRQ G¶XQH SDJH G¶pWDW

,PSUHVVLRQ G¶XQH SDJH G¶pWDW GH FDUWH UpVHDX

&RQILJXUDWLRQ GH O¶LPSULPDQWH

&RQILJXUDWLRQ GHV SDUDPqWUHV 7&3 ,3

&RQILJXUDWLRQ GHV SDUDPqWUHV 1RYHOO

&RQILJXUDWLRQ GHV SDUDPqWUHV$SSOH7DON

&RQILJXUDWLRQ GX UpVHDX

&RQILJXUDWLRQ DYHF &HQWUH:DUH

&RQILJXUDWLRQ GH 1HWZDUH

&RQILJXUDWLRQ GH 1HW:DUH

6pOHFWLRQ G¶XQ VHUYHXU GH ILFKLHUV j O¶DLGH GH 3&2162/( &UpDWLRQ GH ILOHV G¶LPSUHVVLRQ

6DLVLH GX QRP GX VHUYHXU G¶LPSUHVVLRQ

&RQILJXUDWLRQ GX VHUYHXU G¶LPSUHVVLRQ $IIHFWDWLRQ GH ILOHV G¶LPSUHVVLRQ j O¶LPSULPDQWH

&RQILJXUDWLRQ GHV RSWLRQV GH QRWLILFDWLRQ GH O¶LPSULPDQWH

,QVWDOODWLRQ GX VHUYHXU G¶LPSUHVVLRQ VXU SOXVLHXUV VHUYHXUV GH ILFKLHUV

&RQILJXUDWLRQ G¶XQ VHUYHXU GH ILFKLHUV SULPDLUH &RQILJXUDWLRQ G¶XQ VHUYHXU GH ILFKLHUV SUpIpUp

&RQILJXUDWLRQ GH O¶pPXODWLRQ 1HW:DUH %LQGHU\

9pULILFDWLRQ GX FRQWH[WH %LQGHU\ &RQILJXUDWLRQ HQ PRGH %LQGHU\ j O¶DLGH GH 3&2162/(

1'6 HW OH :RUN&HQWUH 3UR

&UpDWLRQ G¶XQ REMHW LPSULPDQWH

&UpDWLRQ G¶XQ REMHW VHUYHXU G¶LPSUHVVLRQ

&UpDWLRQ G¶XQ REMHW ILOH G¶LPSUHVVLRQ

$IIHFWDWLRQ GH O¶REMHW LPSULPDQWH

$IIHFWDWLRQ GH O¶REMHW VHUYHXU G¶LPSUHVVLRQ

:RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

LLL

9pULILFDWLRQ GHV DIIHFWDWLRQV

&RQILJXUDWLRQ HW UpLQLWLDOLVDWLRQ GH O¶LPSULPDQWH &RQILJXUDWLRQ GX :RUN&HQWUH 3UR

8WLOLVDWLRQ GH O¶XWLOLWDLUH 1RYHOO 3&2162/( &KDQJHPHQW GH VHUYHXU GH ILFKLHUV

&KDQJHPHQW GH ILOH G¶LPSUHVVLRQ &RQILJXUDWLRQ G¶XQH OLVWH GH QRWLILFDWLRQ

&RQILJXUDWLRQ GHV 6HUYLFHV G¶LPSUHVVLRQ UpSDUWLV 1HW:DUH 1'36

&UpDWLRQ G¶XQ JHVWLRQQDLUH 1'36

&RQILJXUDWLRQ G¶XQH SDVVHUHOOH 1'36 SRXU ,3; )LOHV GH UpIpUHQFH %LQGHU\

&RQILJXUDWLRQ G¶XQH SDVVHUHOOH 1'36 SRXU ,3

,PSULPDQWHV j DFFqV OLEUH HW LPSULPDQWHV j DFFqV FRQWU{Op

$MRXW G¶LPSULPDQWHV 1'36 j SDUWLU GHV FOLHQWV :LQGRZV 'pSDQQDJH 1HW:DUH

&RQGLWLRQV UHTXLVHV 9pULILFDWLRQ UDSLGH 1HW:DUH

'pSDQQDJH GpWDLOOp 1RYHOO 1HW:DUH

,PSUHVVLRQ HQ HQYLURQQHPHQW :LQGRZV 3HHU WR 3HHU

,QWURGXFWLRQ HW SUpSDUDWLRQ

,QVWDOODWLRQ GX SLORWH G¶LPSUHVVLRQ

,QVWDOODWLRQ GX JHVWLRQQDLUH GH SRUWV 7&3 ,3 ;HUR[

&RQILJXUDWLRQ GX SRUW G¶LPSULPDQWH SRXU :LQGRZV 0( &RQILJXUDWLRQ GX SRUW G¶LPSULPDQWH SRXU :LQGRZV 17

&RQILJXUDWLRQ GH 7&3 ,3

,QVWDOODWLRQ HQ HQYLURQQHPHQW :LQGRZV

,QVWDOODWLRQ GH 7&3 ,3 VXU :LQGRZV

&RQILJXUDWLRQ GX :RUN&HQWUH 3UR $WWULEXWLRQ G¶XQH DGUHVVH ,3

&RQILJXUDWLRQ G¶DXWUHV SDUDPqWUHV ,3

&RQILJXUDWLRQ GH OSU VXU :LQGRZV 17

&RQILJXUDWLRQ GH OSU VXU :LQGRZV

'+&3 '\QDPLF +RVW &RQILJXUDWLRQ 3URWRFRO

:LQGRZV ,QWHUQHW 1DPH 6HUYLFH :,16 '+&3 8WLOLVDWLRQ GH :,16 DYHF YRWUH VHUYHXU G¶LPSUHVVLRQ

&RQILJXUDWLRQ GX VHUYHXU :,16

,PSUHVVLRQ )73

,PSUHVVLRQ )73 YLD 1HWVFDSH ,PSUHVVLRQ j SDUWLU G¶XQ FOLHQW )73

,PSUHVVLRQ 81,; &RQILJXUDWLRQ GH O¶DGUHVVH ,3 VXU OH :RUN&HQWUH 3UR

,PSUHVVLRQ YLD OSG OSU

,QVWDOODWLRQ GH 7&3 ,3 SRXU :RUN&HQWUH 3UR VDQV OSG OSU

LY

:RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

([pFXWLRQ GH 7HOQHW

eWDEOLVVHPHQW GH OD FRQQH[LRQ HW DFFqV DX PHQX SULQFLSDO

&RQILJXUDWLRQ GHV SDUDPqWUHV ,3 6pOHFWLRQ GHV ODQJDJHV LPSULPDQWH

$FWLYDWLRQ GpVDFWLYDWLRQ GH SURWRFROHV UpVHDX

5HVWDXUDWLRQ GHV UpJODJHV XVLQH &KDQJHPHQW GH PRW GH SDVVH

6RUWLH GH 7HOQHW 8WLOLVDWLRQ G¶,33 ,QWHUQHW 3ULQWLQJ 3URWRFRO

&RQILJXUDWLRQ G¶XQH LPSULPDQWH DYHF ,33

&RQILJXUDWLRQ GHV IRQFWLRQV ,33 GH O¶LPSULPDQWH

,QVWDOODWLRQ HW FRQILJXUDWLRQ GX SLORWH G¶LPSULPDQWH

,QVWDOODWLRQ j SDUWLU GX &' $MRXW G¶XQH LPSULPDQWH :LQGRZV 0(

$MRXW G¶XQH LPSULPDQWH UpVHDX :LQGRZV 17 $MRXW G¶XQH LPSULPDQWH UpVHDX :LQGRZV

$MRXW G¶XQH LPSULPDQWH UpVHDX :LQGRZV ;3 &RQILJXUDWLRQ GH O¶LPSULPDQWH :LQGRZV 0(

:LQGRZV 17

&RQILJXUDWLRQ GHV SURSULpWpV GH O¶LPSULPDQWH

&RQILJXUDWLRQ GX GRFXPHQW SDU GpIDXW

:LQGRZV

&RQILJXUDWLRQ GHV SURSULpWpV GH O¶LPSULPDQWH &RQILJXUDWLRQ GHV RSWLRQV G¶LPSUHVVLRQ

:LQGRZV [S

&RQILJXUDWLRQ GHV SURSULpWpV GH O¶LPSULPDQWH

,PSUHVVLRQ G¶XQH SDJH GH WHVW

&RQILJXUDWLRQ j GLVWDQFH

8WLOLVDWLRQ GH &HQWUH:DUH

&RQILJXUDWLRQ DYDQFpH HQ PRGH %LQGHU\ RX SRXU UpVHDX 1'6

1HW:DUH 'LUHFWRU\ 6HUYLFHV

6HUYLFHV G LPSUHVVLRQ 1RYHOO 1HW:DUH 1'36 1(36 Œ

:RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

Y

6HUYLFHV ,QWHUQHW &HQWUH:DUH

$FFqV DX[ 6HUYLFHV ,QWHUQHW &HQWUH:DUH

3DJH ,PSUHVVLRQ

3DJH eWDW

3DJH 3URSULpWpV

3DJH 0DLQWHQDQFH

3DJH$VVLVWDQFH

/RJLFLHO 3ULQWHU0DS GH ;HUR[

*ORVVDLUH

YL

:RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

¬ SURSRV GX SUpVHQW JXLGH

/H :RUN&HQWUH 3UR HVW VLPSOH j XWLOLVHU PDLV SRXU HQ H[SORLWHU WRXWHV OHV SRVVLELOLWpV QRXV YRXV VXJJpURQV GH SUHQGUH FRQQDLVVDQFH GH OD GRFXPHQWDWLRQ GHVWLQpH j O¶XWLOLVDWHXU

¬SURSRVGXSUpVHQWJXLGH

:RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

,QIRUPDWLRQV FRQWHQXHV GDQV OH *XLGH GH O¶DGPLQLVWUDWHXU

V\VWqPH

/H *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH FRPSRUWH OHV VHFWLRQV VXLYDQWHV

7DEOH GHV PDWLqUHV

/D WDEOH GHV PDWLqUHV SHUPHW GH UHSpUHU IDFLOHPHQW OHV VXMHWV

¬ SURSRV GX SUpVHQW JXLGH &KDSLWUH

&H FKDSLWUH GpFULW O¶LQIRUPDWLRQ FRQWHQXH GDQV OH SUpVHQW *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

&RQILJXUDWLRQ UpVHDX &KDSLWUH

&H FKDSLWUH GpFULW OD IDoRQ GH SURFpGHU DILQ GH SRXYRLU XWLOLVHU OH :RUN&HQWUH 3UR HQ UpVHDX

&RQILJXUDWLRQ j GLVWDQFH &KDSLWUH

&H FKDSLWUH UHQVHLJQH VXU OHV RXWLOV ORJLFLHOV SHUPHWWDQW GH FRQILJXUHU O¶LPSULPDQWH j GLVWDQFH

*ORVVDLUH &KDSLWUH

,QGH[

/¶LQGH[ SHUPHW GH UHSpUHU GHV LQIRUPDWLRQV VSpFLILTXHV

 

:RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

$XWUHV VRXUFHV G¶LQIRUPDWLRQ

/D GRFXPHQWDWLRQ UHODWLYH DX :RUN&HQWUH 3UR HVW

SUpVHQWpH VRXV OD IRUPH VXLYDQWH

/H SUpVHQW *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH GX :RUN&HQWUH 3UR

/H *XLGH GH O¶XWLOLVDWHXU GX :RUN&HQWUH 3UR

/H *XLGH G¶LQLWLDWLRQ UDSLGH GX :RUN&HQWUH 3UR

/H &' GH IRUPDWLRQ GX :RUN&HQWUH 3UR

¬SURSRVGXSUpVHQWJXLGH

:RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

 

:RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

&RQILJXUDWLRQ UpVHDX

/H SUpVHQW FKDSLWUH IRXUQLW GHV LQIRUPDWLRQV VXU OD FRQILJXUDWLRQ GHV SDUDPqWUHV QpFHVVDLUHV j OD PLVH HQ UpVHDX GH O¶DSSDUHLO

5(0$548( (Q HQYLURQQHPHQW 1HWZDUH XQLTXHPHQW OD FRQILJXUDWLRQ GHV SDUDPqWUHV SHXW rWUH HIIHFWXpH j GLVWDQFH SDU OH ELDLV GX ORJLFLHO &HQWUH:DUH

&HWWH RSpUDWLRQ V¶HIIHFWXH HQ WURLV pWDSHV

/D FRQILJXUDWLRQ GH O¶LPSULPDQWH SRXU OH UpVHDX

/D FRQILJXUDWLRQ GX UpVHDX SRXU O¶LPSULPDQWH

/¶LQVWDOODWLRQ HW OD FRQILJXUDWLRQ GX SLORWH G¶LPSULPDQWH VXU FKDTXH SRVWH GH WUDYDLO D\DQW DFFqV j O¶LPSULPDQWH

7RXWHV FHV pWDSHV VRQW GpFULWHV GDQV OH SUpVHQW FKDSLWUH

&RQILJXUDWLRQUpVHDX

$YDQW GH FRPPHQFHU

9HXLOOH] OLUH OHV LQIRUPDWLRQV VXLYDQWHV DYDQW G¶HQWUHSUHQGUH OD

FRQILJXUDWLRQ GHV GLYHUV SDUDPqWUHV

,PSULPH] XQ VFKpPD GX PHQX DILQ GH SRXYRLU UHSpUHU UDSLGHPHQW OHV IRQFWLRQV j FRQILJXUHU YRLU OD VHFWLRQ

©,PSUHVVLRQ GX PHQX ª j OD SDJH

,PSULPH] XQH SDJH G¶pWDW DILQ GH VLPSOLILHU OD FRQILJXUDWLRQ GX SLORWH G¶LPSULPDQWH YRLU OD VHFWLRQ © ,PSUHVVLRQ G¶XQH SDJH G¶pWDW ª j OD SDJH

,PSULPH] XQH SDJH G¶pWDW FDUWH GH UpVHDX TXL YRXV DLGHUD j FRQILJXUHU O¶LPSULPDQWH SRXU OH UpVHDX YRLU OD VHFWLRQ

©,PSUHVVLRQ G¶XQH SDJH G¶pWDW GH FDUWH UpVHDX ª j OD SDJH

5HFXHLOOH] WRXWHV OHV LQIRUPDWLRQV UHTXLVHV SRXU OD FRQILJXUDWLRQ GX UpVHDX &HFL FRPSUHQG QRWDPPHQW OHV DGUHVVHV HW OHV GRQQpHV UHODWLYHV DX SURWRFROH

:RUN&HQWUH 3UR GRLW rWUH LQVWDOOp VXU XQ UpVHDX 1HW:DUH RSpUDWLRQQHO

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

,PSUHVVLRQ GX PHQX

3URFpGH] FRPPH VXLW SRXU LPSULPHU OH PHQX

$SSX\H] VXU OD WRXFKH eWDW PDFKLQH

6pOHFWLRQQH] >0HQX@ HW DSSX\H] VXU >(QWUHU@ /H :RUN&HQWUH 3UR LPSULPH OH VFKpPD GX PHQX

,PSUHVVLRQ G¶XQH SDJH G¶pWDW

3URFpGH] FRPPH VXLW SRXU LPSULPHU XQH SDJH G¶pWDW

$SSX\H] VXU OD WRXFKH eWDW PDFKLQH

6pOHFWLRQQH] >5pJODJHV SDU GpIDXW@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >,PSULPDQWH@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >7HVW LPSUHVVLRQ@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >eWDW@ HW DSSX\H] VXU >(QWUHU@ /H :RUN&HQWUH 3UR LPSULPH XQH SDJH G¶pWDW

,PSUHVVLRQ G¶XQH SDJH G¶pWDW GH FDUWH UpVHDX

3URFpGH] FRPPH VXLW SRXU LPSULPHU OD SDJH G¶pWDW GH OD FDUWH UpVHDX

$SSX\H] VXU OD WRXFKH eWDW PDFKLQH

6pOHFWLRQQH] >5pJODJHV SDU GpIDXW@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >,PSULPDQWH@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >7HVW LPSUHVVLRQ@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >eWDW FDUWH UpVHDX@ HW DSSX\H] VXU >(QWUHU@

/H :RUN&HQWUH 3UR LPSULPH OD SDJH G¶pWDW GH OD FDUWH UpVHDX

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

&RQILJXUDWLRQ GH O¶LPSULPDQWH

,O HVW QpFHVVDLUH GH SURFpGHU j OD FRQILJXUDWLRQ GH O¶LPSULPDQWH DILQ GH SHUPHWWUH DX[ DXWUHV XWLOLVDWHXUV GX UpVHDX G¶HQWUHU HQ FRPPXQLFDWLRQ DYHF FHOOH FL /HV SDUDPqWUHV SHUPHWWHQW GH GpILQLU OHV FDUDFWpULVWLTXHV 7&3 ,3 HW 1RYHOO /HV UpVHDX[ $SSOH 7DON SHXYHQW rWUH FRQQHFWpV j O¶HQYLURQQHPHQW :LQGRZV j O¶DLGH GH &HQWUH:DUH ,O VHUD SRVVLEOH XOWpULHXUHPHQW GH FRQILJXUHU O¶LPSULPDQWH SRXU UpVLGHU HQ UpVHDX 81,;

&RQILJXUDWLRQUpVHDX

&RQILJXUDWLRQ GHV SDUDPqWUHV 7&3 ,3

,O HVW QpFHVVDLUH GH FRQILJXUHU XQ FHUWDLQ QRPEUH GH SDUDPqWUHV DILQ GH SRXYRLU XWLOLVHU O¶DSSDUHLO j WLWUH GH UHVVRXUFH VXU OH UpVHDX ,O V¶DJLW GX SURWRFROH GH FRQILJXUDWLRQ GH O¶DGUHVVH ,3 GX PDVTXH GH VRXV UpVHDX GH OD SDVVHUHOOH SDU GpIDXW HW GX QRP GH O¶K{WH /HV YDOHXUV DWWULEXpHV j FHV GLIIpUHQWV SDUDPqWUHV YDULHQW VHORQ OHV H[LJHQFHV VSpFLILTXHV GX UpVHDX 7RXWH PRGLILFDWLRQ GH FHV SDUDPqWUHV QH GRLW rWUH DSSRUWpH TX¶DSUqV DYRLU REWHQX O¶DXWRULVDWLRQ GH O¶DGPLQLVWUDWHXU GH UpVHDX

5(0$548( &KDTXH SDUWLH G¶XQH DGUHVVH 7&3 ,3 GRLW rWUH MXVWLILpH j GURLWH HW FRPSOpWpH SDU GHV ]pURV SRXU REWHQLU WURLV FKLIIUHV 3DU H[HPSOH GRLW DLQVL rWUH VDLVL VRXV OD IRUPH

3URFpGH] FRPPH VXLW SRXU FRQILJXUHU OHV SDUDPqWUHV 7&3 ,3

%UDQFKH] OH :RUN&HQWUH 3UR j OD SULVH RX DX FkEOH UpVHDX

6L FH Q¶HVW GpMj IDLW LPSULPH] OH VFKpPD GX PHQX DILQ GH IDFLOLWHU OD VpOHFWLRQ GHV RSWLRQV j FRQILJXUHU

$SSX\H] VXU OD WRXFKH eWDW PDFKLQH

6pOHFWLRQQH] >5pJODJH LQLWLDO@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >5pVHDX@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >7&3 ,3@ HW DSSX\H] VXU >(QWUHU@

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

XEROX WORKCENTRE PRO 421, WORKCENTRE PRO 421DE, WORKCENTRE PRO 421DEI, WORKCENTRE PRO 421E User Manual

À6pOHFWLRQQH] >%RRWS '+&3@ HW DSSX\H] VXU >(QWUHU@

7&3 ,3

%RRWS '+&3

$GUHVVH ,3

0DVTXH GH VRXV UpVHDX

3DVVHUHOOH SDU GpIDXW

À6pOHFWLRQQH] >$FWLYHU@ SRXU DFWLYHU OH SURWRFROH GH FRQILJXUDWLRQ HW DSSX\H] VXU >(QWUHU@

À9RXV SRXYH] VpOHFWLRQQHU >'pVDFWLYHU@ SRXU OH GpVDFWLYHU

À8WLOLVH] OHV WRXFKHV QXPpULTXHV SRXU HQWUHU O¶DGUHVVH ,3 HW DSSX\H] VXU >(QWUHU@

%RRWS '+&3

$FWLYHU

'pVDFWLYHU

5(0$548( /RUVTXH O¶RSWLRQ %RRWS '+&3 HVW DFWLYpH OH VHUYHXU GH UpVHDX DWWULEXH DXWRPDWLTXHPHQW XQH DGUHVVH ,3 j O¶LPSULPDQWH

6pOHFWLRQQH] >$GUHVVH ,3@ HW DSSX\H] VXU >(QWUHU@ &HFL SHUPHW G¶DWWULEXHU XQH DGUHVVH ,3 DX SRVWH GH WUDYDLO

$GUHVVH ,3

6pOHFWLRQQH] >0DVTXH GH VRXV UpVHDX@ HW DSSX\H] VXU >(QWUHU@

&HFL SHUPHW G¶DWWULEXHU XQH DGUHVVH DX PDVTXH GH VRXV UpVHDX GX SRVWH GH WUDYDLO VL QpFHVVDLUH

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

À8WLOLVH] OHV WRXFKHV QXPpULTXHV SRXU HQWUHU O¶DGUHVVH GX PDVTXH GH VRXV UpVHDX HW DSSX\H] VXU >(QWUHU@

À8WLOLVH] OHV WRXFKHV QXPpULTXHV SRXU HQWUHU O¶DGUHVVH GH OD SDVVHUHOOH SDU GpIDXW HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >3DVVHUHOOH SDU GpIDXW@ HW DSSX\H] VXU

&RQILJXUDWLRQUpVHDX

0DVTXH GH VRXV UpVHDX

 

 

 

 

 

>(QWUHU@

 

&HFL SHUPHW G¶DWWULEXHU XQH DGUHVVH j OD SDVVHUHOOH SDU

 

GpIDXW GX SRVWH GH WUDYDLO

 

 

 

3DVVHUHOOH SDU GpIDXW

 

 

 

 

 

$SSX\H] VXU >4XLWWHU@ SRXU UHYHQLU DX PHQX GH FRQILJXUDWLRQ GX UpVHDX

6pOHFWLRQQH] >7HUPLQp@ HW DSSX\H] VXU >(QWUHU@

/H :RUN&HQWUH 3UR HIIHFWXH XQH UpLQLWLDOLVDWLRQ HW LP SULPH XQ UHOHYp GH FRQILJXUDWLRQ HQ PLQXWHV HQYLURQ

9pULILH] VL OHV GRQQpHV HQWUpHV FRUUHVSRQGHQW j FHOOHV TXL VRQW LPSULPpHV VXU OH UHOHYp GH FRQILJXUDWLRQ

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

&RQILJXUDWLRQ GHV SDUDPqWUHV 1RYHOO

6L XQ UpVHDX 1RYHOO HVW XWLOLVp LO HVW QpFHVVDLUH GH GpWHUPLQHU VL OH SURWRFROH ,3; 63; HVW XWLOLVp HW GH FKRLVLU OH W\SH GH WUDPH GX UpVHDX

3URFpGH] FRPPH VXLW SRXU FRQILJXUHU OHV SDUDPqWUHV 1RYHOO

%UDQFKH] OH :RUN&HQWUH 3UR j OD SULVH RX DX FkEOH UpVHDX

6L FH Q¶HVW GpMj IDLW LPSULPH] OH VFKpPD GX PHQX DILQ GH IDFLOLWHU OD VpOHFWLRQ GHV RSWLRQV j FRQILJXUHU

$SSX\H] VXU OD WRXFKH eWDW PDFKLQH

6pOHFWLRQQH] >5pJODJH LQLWLDO@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >5pVHDX@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >5pJODJHV 1RYHOO@ HW DSSX\H] VXU >(QWUHU@

À6pOHFWLRQQH] >3URWRFROH ,3; 5pJODJHV 1RYHOO 63;@ HW DSSX\H] VXU >(QWUHU@ 3URWRFROH ,3; 63;

7\SH GH WUDPH

6pOHFWLRQQH] >3URWRFROH ,3; 63;@ HW DSSX\H] VXU >(QWUHU@

&HFL SHUPHW G¶DFWLYHU RX GH GpVDFWLYHU OH SURWRFROH ,3; 63;

À6pOHFWLRQQH] >$FWLYHU@ SRXU 3URWRFROH ,3; 63; DFWLYHU OH SURWRFROH GH $FWLYHU FRQILJXUDWLRQ HW DSSX\H] VXU 'pVDFWLYHU>(QWUHU@

À 9RXV SRXYH] VpOHFWLRQQHU >'pVDFWLYHU@ SRXU OH GpVDFWLYHU

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

6pOHFWLRQQH] >7\SH GH WUDPH@ HW DSSX\H] VXU >(QWUHU@ &HFL SHUPHW GH GpILQLU OH W\SH GH WUDPH

À6pOHFWLRQQH] OH W\SH GH WUDPH 7\SH GH WUDPH UHTXLV RX >$XWR@ SRXU TXH $XWR FHOXL FL VRLW GpWHUPLQp SDUO¶DSSDUHLO HW DSSX\H] VXU

>(QWUHU@

 

 

 

 

 

 

(WKHUQHW ,,

 

 

(WKHUQHW 61$3

 

 

 

&RQILJXUDWLRQUpVHDX

$SSX\H] VXU >4XLWWHU@ SRXU UHYHQLU DX PHQX GH FRQILJXUDWLRQ GX UpVHDX

6pOHFWLRQQH] >7HUPLQp@ HW DSSX\H] VXU >(QWUHU@

/H :RUN&HQWUH 3UR HIIHFWXH XQH UpLQLWLDOLVDWLRQ HW LPSULPH XQ UHOHYp GH FRQILJXUDWLRQ HQ PLQXWHV HQYLURQ

9pULILH] VL OHV GRQQpHV HQWUpHV FRUUHVSRQGHQW j FHOOHV TXL VRQW LPSULPpHV VXU OH UHOHYp GH FRQILJXUDWLRQ

&RQILJXUDWLRQ GHV SDUDPqWUHV $SSOH7DON

/¶LPSULPDQWH SHXW rWUH FRQILJXUpH SRXU XQ UpVHDX $SSOH 7DON GDQV OHTXHO OH SRVWH GH WUDYDLO FOLHQW IRQFWLRQQH VRXV :LQGRZV j O¶DLGH GH &HQWUH:DUH PDLV LO GRLW rWUH FRQILJXUp SRXU O¶LPSULPDQWH

3URFpGH] FRPPH VXLW SRXU DFWLYHU OH UpVHDX $SSOH 7DON

%UDQFKH] OH :RUN&HQWUH 3UR j OD SULVH RX DX FkEOH UpVHDX

6L FH Q¶HVW GpMj IDLW LPSULPH] OH VFKpPD GX PHQX DILQ GH IDFLOLWHU OD VpOHFWLRQ GHV RSWLRQV j FRQILJXUHU

$SSX\H] VXU OD WRXFKH eWDW PDFKLQH

6pOHFWLRQQH] >5pJODJH LQLWLDO@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >5pVHDX@ HW DSSX\H] VXU >(QWUHU@

6pOHFWLRQQH] >$SSOH 7DON@ HW DSSX\H] VXU >(QWUHU@

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

À6pOHFWLRQQH] >3URWRFROH $SSOH 7DON $SSOH 7DON@ HW DSSX\H] VXU 3URWRFROH $SSOH 7DON >(QWUHU@

6pOHFWLRQQH] >3URWRFROH $SSOH 7DON@ HW DSSX\H] VXU >(QWUHU@

&HFL SHUPHW G¶DFWLYHU RX GH GpVDFWLYHU OH SURWRFROH $SSOH 7DON

À6pOHFWLRQQH] >$FWLYHU@ SRXU 3URWRFROH $SSOH 7DON DFWLYHU OH SURWRFROH GH $FWLYHU FRQILJXUDWLRQ HW DSSX\H] VXU 'pVDFWLYHU>(QWUHU@

À 9RXV SRXYH] VpOHFWLRQQHU >'pVDFWLYHU@ SRXU OH GpVDFWLYHU

6pOHFWLRQQH] >7HUPLQp@ HW DSSX\H] VXU >(QWUHU@

/H :RUN&HQWUH 3UR HIIHFWXH XQH UpLQLWLDOLVDWLRQ HW LPSULPH XQ UHOHYp GH FRQILJXUDWLRQ HQ PLQXWHV HQYLURQ

9pULILH] VL OHV GRQQpHV HQWUpHV FRUUHVSRQGHQW j FHOOHV TXL VRQW LPSULPpHV VXU OH UHOHYp GH FRQILJXUDWLRQ

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

&RQILJXUDWLRQ GX UpVHDX

/D FRQILJXUDWLRQ GX UpVHDX YDULH VHORQ OH W\SH GH UpVHDX LQVWDOOp /HV SRVVLELOLWpV VRQW OHV VXLYDQWHV

À1RYHOO 1HWZDUH YRLU OD VHFWLRQ © &RQILJXUDWLRQ GH 1HWZDUH ª j OD SDJH

À,PSUHVVLRQ :LQGRZV 3HHU WR 3HHU YRLU OD VHFWLRQ

© ,PSUHVVLRQ HQ HQYLURQQHPHQW :LQGRZV 3HHU WR 3HHU ª j OD SDJH

À7&3 ,3 YRLU OD VHFWLRQ © &RQILJXUDWLRQ GH 7&3 ,3 ª j OD SDJH

/D PDUFKH j VXLYUH SRXU OD FRQILJXUDWLRQ GH O¶LPSULPDQWH VXU OH UpVHDX HVW GpFULWH GDQV OD GRFXPHQWDWLRQ UHODWLYH DX UpVHDX

&RQILJXUDWLRQUpVHDX

&RQILJXUDWLRQ DYHF &HQWUH:DUH

/H ORJLFLHO &HQWUH:DUH IRXUQL VXU OH &' GH JHVWLRQ G¶LPSUHVVLRQ FRQVWLWXH OD PpWKRGH OD SOXV VLPSOH HW OD SOXV UDSLGH SRXU O¶LQVWDOODWLRQ G¶XQH LPSULPDQWH VXU OH UpVHDX 9RLU OD VHFWLRQ © 8WLOLVDWLRQ GH &HQWUH:DUH ª j OD SDJH

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

&RQILJXUDWLRQ GH 1HWZDUH

&HWWH VHFWLRQ H[SOLTXH FRPPHQW LQVWDOOHU O¶LPSULPDQWH :RUN&HQWUH 3UR j O¶DLGH GHV XWLOLWDLUHV VXLYDQWV

À3&2162/( DYHF 1HW:DUH

À3&2162/( DYHF 1HW:DUH [ %LQGHU\ 6HUYLFHV OD YHUVLRQ [ Q¶HVW SDV GRWpH GX PRGH %LQGHU\

À1:$'0,1 DYHF 1'6 1HW:DUH 'LUHFWRU\ 6HUYLFHV [ HW [

À0$3 RX XQ QDYLJDWHXU :HE SRXU DFFpGHU DX[ SDUDPqWUHV 1HW:DUH

À8WLOLWDLUHV VWDQGDUG 1HW:DUH SRXU PRGLILHU OD FRQILJXUDWLRQ

5(0$548( &HV LQVWUXFWLRQV VXSSRVHQW XQH FRQILJXUDWLRQ FRUUHFWH GH O¶HQYLURQQHPHQW 1HW:DUH FRQIRUPpPHQW j OD GRFXPHQWDWLRQ 1RYHOO

&RQILJXUDWLRQ GH 1HW:DUH

$YDQW GH FRQILJXUHU 1HW:DUH XWLOLVH] 0$3 RX XQ QDYLJDWHXU :HE SRXU GpWHUPLQHU VL O¶LPSULPDQWH :RUN&HQWUH 3UR HVW GpVLJQpH SDU OH QRP VRXKDLWp ² VRLW OH QRP SDU GpIDXW VRLW XQ QRP GpILQL SDU O¶XWLOLVDWHXU

5(0$548( 1RYHOO UHFRPPDQGH OD PLVH j QLYHDX YHUV

HW QH SUHQG SOXV HQ FKDUJH OHV YHUVLRQV DQWpULHXUHV j

/D SURFpGXUH GH FRQILJXUDWLRQ GH :RUN&HQWUH 3UR SRXU 1HW:DUH FRPSUHQG OHV pWDSHV FL GHVVRXV 5HSRUWH] YRXV DX[ VHFWLRQV DSSURSULpHV GH FH FKDSLWUH SRXU REWHQLU GH SOXV DPSOHV GpWDLOV

6pOHFWLRQ GX VHUYHXU GH ILFKLHUV j XWLOLVHU j O¶DLGH GH 3&2162/(

&UpDWLRQ GHV ILOHV G¶LPSUHVVLRQ

6SpFLILFDWLRQ GH :RUN&HQWUH 3UR FRPPH VHUYHXU G¶LPSUHVVLRQ

&RQILJXUDWLRQ GX VHUYHXU G¶LPSUHVVLRQ HW GH O¶LPSULPDQWH

$IIHFWDWLRQ GHV ILOHV G¶LPSUHVVLRQ

'pILQLWLRQ GHV RSWLRQV GH QRWLILFDWLRQ

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

5(0$548( 9RXV GHYH] GLVSRVHU GHV GURLWV G¶DFFqV 6XSHUYLVHXU SRXU FRQILJXUHU OHV ILOHV G¶LPSUHVVLRQ /RUVTXH YRXV DYH] WHUPLQp pWHLJQH] SXLV UDOOXPH] O¶LPSULPDQWH (OOH LPSULPH DORUV XQH SDJH UpSHUWRULDQW OHV VHUYHXUV GH ILFKLHUV DVVRFLpV DLQVL TXH OHV ILOHV TX¶HOOH GHVVHUW

$YDQW GH FRPPHQFHU

À9pULILH] TXH YRXV GLVSRVH] GHV GURLWV 6XSHUYLVHXU VXU OHV VHUYHXUV GH ILFKLHUV VXU OHVTXHOV YRXV YRXOH] GpILQLU OH VHUYHXU HW OD ILOH G¶LPSUHVVLRQ :RUN&HQWUH 3UR

À9pULILH] TXH YRWUH YHUVLRQ GH 3&2162/( HVW XOWpULHXUH j OD YHUVLRQ

&RQILJXUDWLRQUpVHDX

6pOHFWLRQ G¶XQ VHUYHXU GH ILFKLHUV j O¶DLGH GH 3&2162/(

&RQQHFWH] YRXV HQ WDQW TXH VXSHUYLVHXU RX $'0,1

¬ O¶LQYLWH HQWUH] OD FRPPDQGH 3&2162/(

&KRLVLVVH] &KDQJH &XUUHQW )LOH 6HUYHU &KDQJHU GH VHUYHXU GH ILFKLHUV GDQV OH PHQX $YDLODEOH 2SWLRQV2SWLRQV GLVSRQLEOHV

8QH OLVWH GH VHUYHXUV GH ILFKLHUV V¶DIILFKH

6pOHFWLRQQH] OH VHUYHXU GH ILFKLHUV VXU OHTXHO YRXV YRXOH] LQVWDOOHU OH VHUYHXU G¶LPSUHVVLRQ 6L VRQ QRP QH ILJXUH SDV GDQV OD OLVWH WDSH] K SRXU DIILFKHU OH UHVWH GH OD OLVWH

&RQQHFWH] YRXV DX VHUYHXU GH ILFKLHUV

$SSX\H] VXU OD WRXFKH (FKDS SRXU UHYHQLU GDQV OH PHQX $YDLODEOH 2SWLRQV 2SWLRQV GLVSRQLEOHV

&UpDWLRQ GH ILOHV G¶LPSUHVVLRQ

/H VHUYHXU G¶LPSUHVVLRQ UpFXSqUH OHV WUDYDX[ G¶LPSUHVVLRQ GDQV OHV ILOHV HW OHV WUDQVPHW j O¶LPSULPDQWH ,O GRLW rWUH DIIHFWp j DX PRLQV XQH ILOH GX VHUYHXU GH ILFKLHUV

6L OD ILOH G¶LPSUHVVLRQ TXH YRXV YRXOH] DVVRFLHU DX :RUN&HQWUH 3UR H[LVWH GpMj HW VL YRXV FRQQDLVVH] VRQ QRP HQWUH] OH QRP GX VHUYHXU G¶LPSUHVVLRQ YRLU OD VHFWLRQ © 6DLVLH GX QRP GX VHUYHXU G¶LPSUHVVLRQ ª j OD SDJH

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

'DQV OH FDV FRQWUDLUH FUpH] XQH ILOH 3RFpGH] FRPPH VXLW

'DQV 3&2162/( FKRLVLVVH] 3ULQW 4XHXH ,QIRUPDWLRQ,QIRUPDWLRQV VXU OHV ILOHV G¶LPSUHVVLRQ GDQV OH PHQX $YDLODEOH 2SWLRQV 2SWLRQV GLVSRQLEOHV /D OLVWH GHV ILOHV H[LVWDQWHV V¶DIILFKH

$SSX\H] VXU OD WRXFKH ,QVHU

(QWUH OH QRP GH OD ILOH

$SSX\H] VXU OD WRXFKH (FKDS SRXU UHYHQLU GDQV OH PHQX $YDLODEOH 2SWLRQV

6DLVLH GX QRP GX VHUYHXU G¶LPSUHVVLRQ

'DQV 3&2162/( FKRLVLVVH] 3ULQW 6HUYHU ,QIRUPDWLRQ,QIRUPDWLRQV VXU OHV VHUYHXUV G¶LPSUHVVLRQ GDQV OH PHQX $YDLODEOH 2SWLRQV /D OLVWH GHV VHUYHXUV G¶LPSUHVVLRQ H[LVWDQWV V¶DIILFKH

$SSX\H] VXU OD WRXFKH ,QVHU

/D ERvWH 1HZ 3ULQW 6HUYHU 1DPH 1RP GX QRXYHDX VHUYHXU G¶LPSUHVVLRQ V¶DIILFKH

(QWUH] OH QRP GX VHUYHXU G¶LPSUHVVLRQ

,O ILJXUHUD VXU OD SDJH G¶pWDW GH O¶LPSULPDQWH GDQV OD VHFWLRQ UHODWLYH j 1HW:DUH

5(0$548( 9RXV SRXYH] PRGLILHU OH QRP GX VHUYHXU G¶LPSUHVVLRQ j O¶DLGH GH O¶XWLOLWDLUH 0$3 RX G¶XQ QDYLJDWHXU :HE

&RQILJXUDWLRQ GX VHUYHXU G¶LPSUHVVLRQ

'DQV 3&2162/( FKRLVLVVH] OH QRP GX VHUYHXU G¶LPSUHVVLRQ GDQV OD OLVWH GHV VHUYHXUV G¶LPSUHVVLRQ 3ULQW 6HUYHUV

/H PHQX 3ULQW 6HUYHU ,QIRUPDWLRQ V¶DIILFKH

&KRLVLVVH] 3ULQW 6HUYHU &RQILJXUDWLRQ &RQILJXUDWLRQ GX VHUYHXU G¶LPSUHVVLRQ GDQV OH PHQX

&KRLVLVVH] 3ULQWHU &RQILJXUDWLRQ &RQILJXUDWLRQ GH O¶LPSULPDQWH

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

/H PHQX &RQILJXUHG 3ULQWHUV ,PSULPDQWHV FRQILJXUpHV V¶DIILFKH &RPPH LO V¶DJLW G¶XQH QRXYHOOH HQWUpH GH VHUYHXU G¶LPSUHVVLRQ WRXWHV OHV LPSULPDQWHV VRQW DIIHFWpHV GH OD PHQWLRQ © 1RW ,QVWDOOHG ª © 1RQ LQVWDOOpH ª

&KRLVLVVH] 3ULQWHU ,PSULPDQWH

/¶pFUDQ GH FRQILJXUDWLRQ FRUUHVSRQGDQW V¶DIILFKH DYHF © 3ULQWHU ª SRXU WLWUH

3RXU FKDQJHU OH QRP XWLOLVp SDU OH VHUYHXU G¶LPSUHVVLRQ GDQV VHV PHVVDJHV GH QRWLILFDWLRQ VpOHFWLRQQH] 1DPH1RP HW HQWUH] XQ QRP

&H QRP YRXV SHUPHW G¶LGHQWLILHU O¶LPSULPDQWH ² SDU H[HPSOH ;(52;B:&

&KRLVLVVH] 7\SH /D OLVWH GHV W\SHV G¶LPSULPDQWH V¶DIILFKH

&KRLVLVVH] 5HPRWH 2WKHU 8QNQRZQ 'LWVDQWH $XWUH ,QFRQQXH

/HV DXWUHV FKDPSV VRQW DORUV DXWRPDWLTXHPHQW UHQVHLJQpV DYHF OHV YDOHXUV SDU GpIDXW ,O V¶DJLW JpQpUDOHPHQW GHV YDOHXUV RSWLPDOHV pYLWH] SDU FRQVpTXHQW GH OHV PRGLILHU VL YRXV LJQRUH] OHV HIIHWV VSpFLILTXHV GH OHXU PRGLILFDWLRQ

$SSX\H] VXU OD WRXFKH (FKDS HW HQUHJLVWUH] OHV PRGLILFDWLRQV $SSX\H] VXU (FKDS SOXVLHXUV IRLV GH VXLWH SRXU UHYHQLU DX PHQX GH FRQILJXUDWLRQ GX VHUYHXU G¶LPSUHVVLRQ 6L YRXV DYH] WHUPLQp OD FRQILJXUDWLRQ HQUHJLVWUH] OHV PRGLILFDWLRQV HW TXLWWH] 3&2162/(

&RQILJXUDWLRQUpVHDX

$IIHFWDWLRQ GH ILOHV G¶LPSUHVVLRQ j O¶LPSULPDQWH

/RUVTXH YRXV DIIHFWH] GHV ILOHV j O¶LPSULPDQWH GpILQLH YRXV DXWRULVH] OH VHUYHXU G¶LPSUHVVLRQ j GHVVHUYLU FHV ILOHV

5(0$548( 1¶DIIHFWH] SDV XQH PrPH ILOH j GHX[ VHUYHXUV G¶LPSUHVVLRQ (Q HIIHW OHV WUDYDX[ G¶LPSUHVVLRQ ULVTXHQW DORUV GH QH SDV rWUH HQYR\pV j O¶LPSULPDQWH YRXOXH

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

3URFpGH] FRPPH VXLW SRXU DIIHFWHU GHV ILOHV G¶LPSUHVVLRQ j XQH LPSULPDQWH

'DQV 3&2162/( FKRLVLVVH] 4XHXHV 6HUYLFHG %\ 3ULQWHU)LOHV GHVVHUYLHV SDU O¶LPSULPDQWH GDQV OH PHQX 3ULQW 6HUYHU &RQILJXUDWLRQ

&KRLVLVVH] OH QRP GH O¶LPSULPDQWH GDQV OD OLVWH GHV LPSULPDQWHV GpILQLHV /D OLVWH GHV ILOHV GLVSRQLEOHV SRXU O¶LPSULPDQWH V¶DIILFKH

&KRLVLVVH] OD ILOH YRXOXH HW DWWULEXH] OXL XQ QLYHDX GH SULRULWp GH j R• FRUUHVSRQG j OD SULRULWp OD SOXV pOHYpH HW FRQVWLWXH OD YDOHXU SDU GpIDXW

/D ILOH V¶DIILFKH GDQV OD OLVWH GHV ILOHV DIIHFWpHV j O¶LPSULPDQWH

$SSX\H] GH QRXYHDX VXU (QWUpH VL YRXV YRXOH] DIIHFWHU G¶DXWUHV ILOHV j O¶LPSULPDQWH

/RUVTXH YRXV DYH] WHUPLQp DSSX\H] VXU OD WRXFKH (FKDS HW HQUHJLVWUH] YRV PRGLILFDWLRQV $SSX\H] VXU (FKDS SOXVLHXUV IRLV GH VXLWH SRXU UHYHQLU DX PHQX GH FRQILJXUDWLRQ GX VHUYHXU G¶LPSUHVVLRQ 6L YRXV DYH] WHUPLQp OD FRQILJXUDWLRQ HQUHJLVWUH] OHV PRGLILFDWLRQV HW TXLWWH] 3&2162/(

&RQILJXUDWLRQ GHV RSWLRQV GH QRWLILFDWLRQ GH O¶LPSULPDQWH

9RXV SRXYH] VSpFLILHU GHV XWLOLVDWHXUV RX JURXSHV G¶XWLOLVDWHXUV TXL VHURQW QRWLILpV HQ FDV GH SUREOqPH ORUV GH O¶HQYRL G¶XQ WUDYDLO G¶LPSUHVVLRQ j O¶LPSULPDQWH /H VHUYHXU G¶LPSUHVVLRQ SUHQG HQ FKDUJH OHV RSWLRQV DYDQFpHV GH QRWLILFDWLRQ SRXU OHV LPSULPDQWHV FH TXL SHUPHW QRWDPPHQW GH VLJQDOHU DX[ XWLOLVDWHXUV OHV FRQGLWLRQV VXLYDQWHV GX :RUN&HQWUH 3UR

À$SSDUHLO KRUV OLJQH RX RXYHUW LQFLGHQW SDSLHU RX DEVHQFH GH SDSLHU

À$OLPHQWDWLRQ PDQXHOOH RX FKDQJHPHQW GH VXSSRUW UHTXLV

À,QFLGHQW PRWHXU

6L OH VHYHXU G¶LPSUHVVLRQ GHVVHUW SOXVLHXUV ILOHV G¶LPSUHVVLRQ DVVRFLpHV j GLIIpUHQWV VHUYHXUV GH ILFKLHUV YRXV GHYH] FRQILJXUHU XQH OLVWH GH QRWLILFDWLRQ SRXU FKDFXQ G¶HX[

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

3URFpGH] FRPPH VXLW SRXU FRQILJXUHU OHV RSWLRQV GH QRWLILFDWLRQ

'DQV 3&2162/( FKRLVLVVH] 1RWLI\ /LVW IRU 3ULQWHU /LVWH GH QRWLILFDWLRQ SRXU LPSULPDQWH GDQV OH PHQX 3ULQW 6HUYHU &RQILJXUDWLRQ

&KRLVLVVH] O¶LPSULPDQWH GDQV OD OLVWH GHV LPSULPDQWHV GpILQLHV 'HILQHG 3ULQWHUV

$SSX\H] VXU (QWUpH SRXU DIILFKHU OD OLVWH GHV FDQGLGDWV j OD QRWLILFDWLRQ 1RWLI\ &DQGLGDWHV

6pOHFWLRQQH] O¶XWLOLVDWHXU RX OH JURXSH YRXOX GDQV FHWWH OLVWH

'pILQLVVH] OHV LQWHUYDOOHV )LUVW HW 1H[W GDQV O¶pFUDQ 1RWLI\ ,QWHUYDOV ,QWHUYDOOHV GH QRWLILFDWLRQ HQ HQWUDQW XQ QRPEUH SRXU FKDFXQ G¶HX[

/H SUHPLHU LQWHUYDOOH FRUUHVSRQG DX GpODL G¶DWWHQWH HQ VHFRQGHV TXH ODLVVH SDVVHU OH VHUYHXU DYDQW GH VLJQDOHU XQ LQFLGHQW GH WUDYDLO G¶LPSUHVVLRQ DX[ XWLOLVDWHXUV /H VHFRQG LQWHUYDOOH GpILQLW OD IUpTXHQFH HQ VHFRQGHV GH OD QRWLILFDWLRQ

/RUVTXH YRXV DYH] WHUPLQp DSSX\H] VXU OD WRXFKH (FKDS HW HQUHJLVWUH] YRV PRGLILFDWLRQV $SSX\H] VXU (FKDS SOXVLHXUV IRLV GH VXLWH SRXU UHYHQLU DX PHQX GH FRQILJXUDWLRQ GX VHUYHXU G¶LPSUHVVLRQ 6L YRXV DYH] WHUPLQp OD FRQILJXUDWLRQ HQUHJLVWUH] OHV PRGLILFDWLRQV HW TXLWWH] 3&2162/(

&RQILJXUDWLRQUpVHDX

,QVWDOODWLRQ GX VHUYHXU G¶LPSUHVVLRQ VXU SOXVLHXUV VHUYHXUV GH ILFKLHUV

3RXU LQVWDOOHU OH VHUYHXU G¶LPSUHVVLRQ VXU SOXVLHXUV VHUYHXUV GH ILFKLHUV H[pFXWH] OHV SURFpGXUHV GpFULWHV SUpFpGHPPHQW SRXU FKDTXH VHUYHXU 9RXV GHYH] XWLOLVHU OHV PrPHV QRP HW PRW GH SDVVH RX DXFXQ PRW GH SDVVH VXU WRXV OHV VHUYHXUV GH ILFKLHUV 9RXV SRXYH] GpILQLU OH PRW GH SDVVH GX :RUN&HQWUH 3UR j O¶DLGH GH 0$3 6L YRXV XWLOLVH] XQ PRW GH SDVVH VSpFLILH] OH VXU FKDTXH VHUYHXU GH ILFKLHUV j O¶DLGH GH O¶RSWLRQ GH FKDQJHPHQW GH PRW GH SDVVH &KDQJH 3DVVZRUG GX PHQX 3ULQW 6HUYHU ,QIRUPDWLRQ GDQV O¶XWLOLWDLUH 3&2162/(

'HX[ DSSDUHLOV HQ UpVHDX VRQW SDUIRLV UHOLpV SDU XQH VXLWH GH FRQQH[LRQV LQWHUPpGLDLUHV 3DU H[HPSOH VXU XQ UpVHDX FHUWDLQV SDTXHWV GH GRQQpHV GRLYHQW SDVVHU SDU SOXVLHXUV

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

URXWHXUV DYDQW G¶DWWHLQGUH OHXU GHVWLQDWLRQ ILQDOH &KDTXH IRLV TX¶XQ SDTXHW HVW DFKHPLQp YHUV OH URXWHXU VXLYDQW LO VH SURGXLW XQH FRQQH[LRQ LQWHUPpGLDLUH 3OXV FHV FRQQH[LRQV VRQW QRPEUHXVHV SOXV LO IDXW GH WHPSV DX[ GRQQpHV SRXU rWUH DFKHPLQpHV GH OHXU VRXUFH j OHXU GHVWLQDWLRQ

6XU OH :RUN&HQWUH 3UR XQ WRS G¶KRUORJH HVW pJDO j

GH VHFRQGH 1RYHOO XWLOLVH XQH YDOHXU GLIIpUHQWH /H WHPSV GH SURSDJDWLRQ GHV GRQQpHV FRUUHVSRQG DX WHPSV TX¶LO OHXU IDXW SRXU rWUH DFKHPLQpHV VXU OH UpVHDX GH OHXU VRXUFH j OHXU GHVWLQDWLRQ

$X GpPDUUDJH OH :RUN&HQWUH 3UR UHFKHUFKH DXWRPDWLTXHPHQW SRXU V¶\ FRQQHFWHU OHV VHUYHXUV GH ILFKLHUV VH WURXYDQW DX PD[LPXP j TXDWUH FRQQH[LRQV LQWHUPpGLDLUHV HW RIIUDQW XQ WHPSV GH SURSDJDWLRQ LQIpULHXU j WRSV G¶KRUORJH 6XU OHV UpVHDX[ WUqV LPSRUWDQWV RX WUqV FRPSOH[HV FHFL SHUPHW GH OLPLWHU OH WHPSV GH UHFKHUFKH DX GpPDUUDJH

6L OH VHUYHXU G¶LPSUHVVLRQ GRLW VH FRQQHFWHU j GHV VHUYHXUV GH ILFKLHUV DX GHOj GH FHV OLPLWHV RX VL YRXV YRXOH] DFFpOpUHU OH GpPDUUDJH HQ pOLPLQDQW OD UHFKHUFKH GDQV OH UD\RQ SUp GpILQL FRQILJXUH] OH VHUYHXU GH ILFKLHUV IRQFWLRQQDQW DYHF OH VHUYHXU G¶LPSUHVVLRQ FRPPH VHUYHXU GH ILFKLHUV SULPDLUH j SDUWLU GX PHQX 3ULQW 6HUYHU &RQILJXUDWLRQ /H VHUYHXU SULPDLUH HVW SURFKH GH O¶LPSULPDQWH HW FRQWLHQW OD OLVWH GHV VHUYHXUV GH ILFKLHUV TX¶HOOH GHVVHUW ,O SHXW V¶DJLU GH Q¶LPSRUWH TXHO VHUYHXU GH ILFKLHUV VH WURXYDQW GDQV OH UD\RQ SUp GpILQL O¶LGpDO pWDQW WRXWHIRLV TX¶LO VRLW OH SOXV SUqV SRVVLEOH GX VHUYHXU G¶LPSUHVVLRQ /RUVTXH OH VHUYHXU G¶LPSUHVVLRQ D ORFDOLVp OH VHUYHXU GH ILFKLHUV SULPDLUH HW OD OLVWH GHV VHUYHXUV GH ILFKLHUV j GHVVHUYLU OD UHFKHUFKH V¶DUUrWH HW OH VHUYHXU G¶LPSUHVVLRQ VH FRQQHFWH GLUHFWHPHQW DX[ VHUYHXUV GH ILFKLHUV OLVWpV HW j DXFXQ DXWUH

&RQILJXUDWLRQ G¶XQ VHUYHXU GH ILFKLHUV SULPDLUH

&RQQHFWH] YRXV DX VHUYHXU TXH YRXOH] GpVLJQHU FRPPH VHUYHXU SULPDLUH HW H[pFXWH] 3&2162/( VXU FH VHUYHXU

&KRLVLVVH] )LOH 6HUYHU 7R %H 6HUYLFHG 6HUYHXU GH ILFKLHUV j GHVVHUYLU GDQV OH PHQX 3ULQW 6HUYHU &RQILJXUDWLRQ

$SSX\H] VXU OD WRXFKH ,QVHU SRXU DIILFKHU OD OLVWH GHV VHUYHXUV GH ILFKLHUV GLVSRQLEOHV $YDLODEOH )LOH 6HUYHUV

6pOHFWLRQQH] OH QRP GH FKDFXQ GHV VHUYHXUV GH ILFKLHUV j GHVVHUYLU HW DSSX\H] VXU (QWUpH SRXU OHV DMRXWHU j OD OLVWH

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

/RUVTXH OD OLVWH HVW FRPSOqWH DSSX\H] VXU (FKDS SRXU UHYHQLU DX PHQX

,QVWDOOH] :RUN&HQWUH 3UR VXU FKDTXH VHUYHXU GH ILFKLHUV SULPDLUH

&RQILJXUDWLRQ G¶XQ VHUYHXU GH ILFKLHUV SUpIpUp

9RXV SRXYH] VSpFLILHU XQ VHUYHXU GH ILFKLHUV SUpIpUp VXU OH :RUN&HQWUH 3UR 'DQV FH FDV O¶LPSULPDQWH VH FRQQHFWH j FH VHUYHXU SOXW{W TXH GH ODQFHU OD UHFKHUFKH DXWRPDWLTXH 6L OH VHUYHXU GH ILFKLHUV SUpIpUp HVW DXVVL OH VHUYHXU SULPDLUH OD OLVWH )LOH 6HUYHUV WR %H 6HUYLFHG Q¶HVW SDV YLGH OH :RUN&HQWUH 3UR

VH FRQQHFWH GLUHFWHPHQW j WRXV OHV VHUYHXUV GH ILFKLHUV DVVRFLpV

5(0$548( /¶RSWLRQ 3UHIHUUHG )LOH 6HUYHU V¶DSSOLTXH XQLTXHPHQW DX[ ILOHV HQ PRGH %LQGHU\ HOOH Q¶D DXFXQ HIIHW VXU OHV ILOHV 1'6

&RQILJXUDWLRQUpVHDX

&RQILJXUDWLRQ GH O¶pPXODWLRQ 1HW:DUH %LQGHU\

1HW:DUH [ SHXW IRQFWLRQQHU HQ GHX[ PRGHV

À1'6 1HW:DUH 'LUHFWRU\ 6HUYLFHV

À%LQGHU\ pPXODWLRQ GH %LQGHU\ 6HUYLFHV

3RXU 1'6 UHSRUWH] YRXV j OD VHFWLRQ © 1'6 HW OH :RUN&HQWUH 3UR ª j OD SDJH

&HV VHUYLFHV V¶H[pFXWHQW VLPXOWDQpPHQW HW GH PDQLqUH WUDQVSDUHQWH 9RXV SRXYH] FRQILJXUHU OH :RUN&HQWUH 3UR

SRXU IRQFWLRQHU HQ PRGH %LQGHU\ XQLTXHPHQW RX HQ PRGH 1'6 'DQV OH VHFRQG FDV O¶LPSULPDQWH GHVVHUW pJDOHPHQW OHV VHUYHXUV GH ILFKLHUV GH YHUVLRQ DQWpULHXUH IRQFWLRQQDQW HQ PRGH %LQGHU\

5(0$548( 6L OH :RUN&HQWUH 3UR Q¶HVW SDV

FRUUHFWHPHQW FRQILJXUp SRXU 1'6 HW TXH OH PRGH %LQGHU\

Q¶HVW SDV DFWLYp LO QH SDUYLHQGUD SDV j WURXYHU OHV VHUYHXUV GH

ILFKLHUV TXL OXL VRQW DVVRFLpV /D SDJH G¶pWDW LQGLTXHUD DORUV

TXH OH SURWRFROH 1HW:DUH Q¶HVW SDV DFWLYp

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

9pULILFDWLRQ GX FRQWH[WH %LQGHU\

$YDQW G¶LQVWDOOHU :RUN&HQWUH 3UR VXU XQ VHUYHXU 1RYHOO 1HW:DUH [ HQ PRGH %LQGHU\ YpULILH] TXH FHOXL FL HVW GRWp G¶XQ FRQWH[WH %LQGHU\ QRP GX VHUYHXU HQ PRGH %LQGHU\ 6L FH Q¶HVW SDV OH FDV YRXV SRXYH] LQVWDOOHU :RUN&HQWUH 3UR

HQ PRGH 1'6 6L :RUN&HQWUH 3UR GRLW rWUH LQVWDOOp HQ PRGH %LQGHU\ OH VHUYHXU GRLW rWUH GRWp G¶XQ FRQWH[WH %LQGHU\

6XU OD FRQVROH GX V\VWqPH VXU OH VHUYHXU [ HQWUH] OD FRPPDQGH GH FKDUJHPHQW GX SURJUDPPH G¶LQVWDOODWLRQ

&KRLVLVVH] 0DLQWHQDQFH 6HOHFWLYH ,QVWDOO 0DLQWHQDQFH ,QVWDOODWLRQ VpOHFWLYH GDQV OH PHQX

&KRLVLVVH] 1&) )LOHV 2SWLRQV 2SWLRQGV GH ILFKLHUV 1&) GDQV OH PHQX

&KRLVLVVH] (GLW $872(;(& 1&) eGLWHU $872(;(& 1&) GDQV OH PHQX

5HFKHUFKH] GDQV OH ILFKLHU XQH LQVWUXFWLRQ VLPLODLUH j FHOOH FL

SET BINDERY CONTEXT=0U=context

R• FRQWH[W HVW OH QRP GX FRQWH[WH GH YRWUH VHUYHXU GH ILFKLHUV 6L FHWWH FKDvQH HVW LQWURXYDEOH YRXV SRXYH] O¶HQWUHU GDQV OH ILFKLHU DXWRH[HF QFI

6L YRXV DYH] HQWUp OD QRXYHOOH FKDvQH GDQV OH ILFKLHU DXWRH[HF QFI j O¶LQYLWH GH OD FRQVROH HQWUH] O¶LQVWUXFWLRQ 6(7 %,1'(5< &217(;7 FRUUHVSRQGDQWH

5(0$548( /D FRPPDQGH H[pFXWpH j O¶LQYLWH GH OD FRQVROH SUHQG HIIHW LPPpGLDWHPHQW /D GpILQLWLRQ HQWUpH GDQV OH ILFKLHU DXWRH[HF QFI SUHQG HIIHW DX UHGpPDUUDJH GX VHUYHXU

&RQILJXUDWLRQ HQ PRGH %LQGHU\ j O¶DLGH GH 3&2162/(

/RUVTXH YRXV DYH] YpULILp TXH OH VHUYHXU pWDLW GRWp G¶XQ FRQWH[WH %LQGHU\ XWLOLVH] OHV SURFpGXUHV FL GHVVRXV SRXU FRQILJXUHU OH :RUN&HQWUH 3UR

3URFpGH] FRPPH VXLW SRXU FRQILJXUHU OH :RUN&HQWUH 3UR

j O¶DLGH GH 3&2162/(

&RQQHFWH] YRXV HQ WDQW TXH VXSHUYLVHXU RX $'0,1

¬ O¶LQYLWH HQWUH] OD FRPPDQGH 3&2162/(

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

$SSX\H] VXU OD WRXFKH ) SRXU SDVVHU HQ PRGH %LQGHU\

5(0$548( 6L YRXV UHFHYH] XQ PHVVDJH YRXV GHPDQGDQW GH YRXV FRQQHFWHU j XQ VHUYHXU GLVSRVDQW GH FRQQH[LRQV %LQGHU\ FHFL LQGLTXH TXH OH PRGH %LQGHU\ Q¶HVW SDV DFWLYp VXU OH VHUYHXU DXTXHO YRXV rWHV FRQQHFWp 6XLYH] OD SURFpGXUH

© 9pULILFDWLRQ GX FRQWH[WH %LQGHU\ ª j OD SDJH RX FRQQHFWH] YRXV j XQ VHUYHXU HQ PRGH %LQGHU\

&KRLVLVVH] 4XLFN 6HWXS &RQILJXUDWLRQ UDSLGH GDQV OD OLVWH GHV RSWLRQV GLVSRQLEOHV $YDLODEOH 2SWLRQV

8WLOLVH] FHWWH RSWLRQ SRXU FRQQHFWHU FRUUHFWHPHQW YRWUH VHUYHXU G¶LPSUHVVLRQ YRWUH ILOH G¶LPSUHVVLRQ HW YRWUH LPSULPDQWH 9RXV SRXUUH] PRGLILHU OHV SDUDPqWUHV HQWUpV XOWpULHXUHPHQW VL QpFHVVDLUH

6pOHFWLRQQH] 3ULQW 6HUYHU HW DSSX\H] VXU ) RX ,QVHU SRXU PRGLILHU O¶HQWUpH

(QWUH] OH QRP GX VHUYHXU G¶LPSUHVVLRQ GDQV OH FKDPS 3ULQW 6HUYHU

&H QRP ILJXUHUD GDQV OD VHFWLRQ UHODWLYH DX UpVHDX 1RYHOO1RYHOO 1HWZRUN ,QIRUPDWLRQ VXU OHV UHOHYpV G¶pWDW HW GH FRQILJXUDWLRQ /H QRP SDU GpIDXW HVW OH QXPpUR GH VpULH GX :RUN&HQWUH 3UR VL[ FKLIIUHV SUpFpGpV G¶XQ SUpIL[H GH WURLV OHWWUHV

(QWUH] OH QRP GH O¶LPSULPDQWH GDQV OH FKDPS 1HZ 3ULQWHU1RXYHOOH LPSULPDQWH

(QWUH] OH QRP GH OD ILOH G¶LPSUHVVLRQ GDQV OH FKDPS 1HZ 3ULQW 4XHXH 1RXYHOOH ILOH G¶LPSUHVVLRQ

'DQV OH FKDPS 3ULQWHU 7\SH 7\SH G¶LPSULPDQWH

FKRLVLVVH] 2WKHU 8QNQRZQ $XWUH ,QFRQQXH GDQV OD OLVWH GHV W\SHV G¶LPSULPDQWH

/RUVTXH YRXV DYH] WHUPLQp DSSX\H] VXU (FKDS SRXU HQUHJLVWUHU OD FRQILJXUDWLRQ

5pSpWH] OHV pWDSHV j SRXU FKDTXH VHUYHXU GH ILFKLHUV GHVVHUYL SDU OH VHUYHXU G¶LPSUHVVLRQ

3RXU DIILFKHU DMRXWHU VXSSULPHU RX PRGLILHU GHV VHUYHXUV G¶LPSUHVVLRQ RX GHV ILOHV G¶LPSUHVVLRQ DSUqV OD FRQILJXUDWLRQ LQLWLDOH VpOHFWLRQQH] O¶RSWLRQ 3ULQW 4XHXHV RX 3ULQW 6HUYHUV GDQV OH PHQX $YDLODEOH 2SWLRQV

&RQILJXUDWLRQUpVHDX

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

 

1'6 HW OH :RUN&HQWUH 3UR

1'6 RIIUH XQH DSSURFKH SOXV SRXVVpH GH OD JHVWLRQ GH UpVHDX TXH OHV YHUVLRQV 1HW:DUH DQWpULHXUHV &H VHUYLFH SHUPHW GH VWRFNHU HW G¶DVVXUHU OH VXLYL GH WRXV OHV REMHWV GX UpVHDX (Q UqJOH JpQpUDOH 1'6 GRLW rWUH FKDUJp VXU OHV VHUYHXUV 1HW:DUH [ HW [ SRXU TXH FHX[ FL SXLVVHQW IRQFWLRQQHU ,OV GHYLHQQHQW DLQVL GHV VHUYHXUV G¶DQQXDLUHV FDU LOV GHVVHUYHQW GHV REMHWV G¶DQQXDLUHV QRPPpV WHOV TX¶LPSULPDQWHV VHUYHXUV G¶LPSUHVVLRQ HW ILOHV G¶LPSUHVVLRQ 6L YRXV GLVSRVH] GHV GURLWV DSSURSULpV YRXV SRXYH] FUpHU XQ REMHW VHUYHXU G¶LPSUHVVLRQ TXL XQH IRLV FRQILJXUp GDQV VRQ FRQWH[WH RX HPSODFHPHQW VXU OH UpVHDX YRXV pSDUJQH OD FRQILJXUDWLRQ SHVDQWH GH VHUYHXUV G¶LPSUHVVLRQ VXU FKDTXH VHUYHXU GX UpVHDX 1'6 IRXUQLW XQH YpULWDEOH JHVWLRQ GH UpVHDX G¶HQWHUSULVH UHSRVDQW VXU XQH EDVH GH GRQQpHV GH UpVHDX GLVWULEXpH SOXW{W TXH VXU XQ VLWH SK\VLTXH LQGLYLGXHOOHPHQW GpILQL '¶R• XQH DPpOLRUDWLRQ FRQVLGpUDEOH GH OD FRQILJXUDWLRQ HW GH OD JHVWLRQ GHV VHUYHXUV G¶LPSUHVVLRQ

/D EDVH GH GRQQpHV ',% 'LUHFWRU\ ,QIRUPDWLRQ %DVH VWRFNH OHV LQIRUPDWLRQV UHODWLYHV DX[ VHUYHXUV HW DX[ VHUYLFHV DX[ XWLOLVDWHXUV DX[ LPSULPDQWHV DX[ SDVVHUHOOHV HWF &¶HVW XQH EDVH GH GRQQpHV UpSDUWLH TXL SHUPHW G¶DFFpGHU DX[ GRQQpHV R• TX¶HOOHV VRLHQW HW j SDUWLU GH Q¶LPSRUWH TXHO HQGURLW GX UpVHDX /HV YHUVLRQV 1HW:DUH DQWpULHXUHV j [ IRXUQLVVHQW OHV PrPHV GRQQpHV TXH FHOOHV VWRFNpHV GDQV OD ',% PDLV F¶HVW 1HW:DUH %LQGHU\ TXL OHV VWRFNH /D ',% RIIUH XQ DFFqV SOXV VRXSOH HW XQH VpFXULWp SOXV VSpFLILTXH 'H SOXV FRPPH LO V¶DJLW G¶XQH EDVH GH GRQQpHV UpSDUWLH HOOH HVW FRQoXH SRXU rWUH IUDJPHQWpH (OOH PHW HQ RHXYUH XQH VWUXFWXUH RULHQWpH REMHW HW QRQ OD VWUXFWXUH GH WDEOH j GHX[ GLPHQVLRQV GH %LQGHU\ (OOH RIIUH HQ RXWUH XQ DFFqV RULHQWp UpVHDX j OD GLIIpUHQFH GH %LQGHU\ TXL RIIUH XQ DFFqV RULHQWp VHUYHXU

/D EDVH GH GRQQpHV ',% DVVXUH OD FRPSDWLELOLWp DPRQW DYHF 1HW:DUH %LQGHU\ JUkFH DX PRGH G¶pPXODWLRQ %LQGHU\ /D VHFWLRQ © &RQILJXUDWLRQ GH O¶pPXODWLRQ 1HW:DUH %LQGHU\ ª j OD SDJH GpFULW OH IRQFWLRQQHPHQW GX VHUYHXU G¶LPSUHVVLRQ VXU XQ V\VWqPH 1HW:DUH [ HQ PRGH G¶pPXODWLRQ %LQGHU\ /RUVTXH O¶pPXODWLRQ %LQGHU\ HVW DFWLYpH 1'6 DFFHSWH OHV UHTXrWHV %LQGHU\ HW \ UpSRQG FRPPH VL %LQGHU\ pWDLW LQVWDOOp VXU OH VHUYHXU 1HW:DUH HQ FRXUV G¶DFFqV /HV LQIRUPDWLRQV UpVXOWDQW GH OD UHTXrWH %LQGHU\ QH SHXYHQW SDV rWUH VWRFNpHV VXU OH VHUYHXU FDU OD ',% HVW XQH EDVH GH GRQQpHV IUDJPHQWpH HW UpSDUWLH 3RXU OHV DSSOLFDWLRQV j O¶RULJLQH GHV UHTXrWHV

 

;HUR[ :RUN&HQWUH 3UR *XLGH GH O¶DGPLQLVWUDWHXU V\VWqPH

Loading...
+ 140 hidden pages