Xerox 6027 User Guide

rox® WorkCentre® 6027

Color Multifunction Printer

User Guide

this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or

judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on

the screen such as styles, templates, icons, screen displays, looks, and so on.

Xerox

and Xerox and Design®, Phaser®, PhaserSMART®, PhaserMatch®, PhaserCal®, PhaserMeter™, CentreWare®, PagePack®, eClick®,

PrintingScout

Secure Access Unified ID System

, Walk-Up®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox

, Xerox Extensible Interface Platform®, ColorQube®, Global Print Driver®, and Mobile Express Driver®

are trademarks of Xerox Corporation in the United States and/or other countries.

Reader®, Adobe® Type Manager®, ATM™, Flash®, Macromedia®, Photoshop®, and PostScript® are trademarks of

Adobe

Adobe Systems Incorporated in the United States and/or other countries.

Apple, Bonjour, EtherTalk, TrueType, iPad, iPhone, iPod, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S.

and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.

, HP-UX®, and PCL® are trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

HP-GL

IBM

and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

Microsoft

, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and other

countries.

Novell

, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell, Inc. in the United States and

other countries.

SGI

and IRIX® are trademarks of Silicon Graphics International Corp. or its subsidiaries in the United States and/or other countries.

Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and

other countries.

McAfee

, ePolicy Orchestrator®, and McAfee ePO™ are trademarks or registered trademarks of McAfee, Inc. in the United States and

other countries.

UNIX

is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.

PANTONE

and other Pantone, Inc. trademarks are the property of Pantone, Inc.

Document version 1.2: November 2015

BR9752_en-us

Contents

1 Safety 11

Notices and Safety ........................................................................................................................................................... 12

Electrical Safety ................................................................................................................................................................. 13

General Guidelines ................................................................................................................................................... 13

Power Cord .................................................................................................................................................................. 14

Emergency Turn Off ................................................................................................................................................ 14

Operational Safety ........................................................................................................................................................... 15

Operational Guidelines ........................................................................................................................................... 15

Ozone Release ............................................................................................................................................................ 15

Printer Location ......................................................................................................................................................... 16

Printer Supplies .......................................................................................................................................................... 16

Maintenance Safety ........................................................................................................................................................ 17

Printer Symbols .................................................................................................................................................................. 18

Environmental, Health, and Safety Contact Information ............................................................................... 19

2 Features 21

Parts of the Printer ........................................................................................................................................................... 22

Front View .................................................................................................................................................................... 22

Rear View ..................................................................................................................................................................... 23

Control Panel .............................................................................................................................................................. 23

Power Saver Mode ............................................................................................................................................................ 25

Changing Power Saver Mode Settings on the Control Panel ................................................................. 25

Exiting Power Saver Mode .................................................................................................................................... 25

Information Pages ........................................................................................................................................................... 26

Configuration Page .................................................................................................................................................. 26

Printing a Configuration Page ............................................................................................................................ 26

Administrative Features ................................................................................................................................................. 27

CentreWare Internet Services ............................................................................................................................. 27

Finding the IP Address of the Printer ............................................................................................................... 27

Accessing the Printer ............................................................................................................................................... 28

Billing Meters .............................................................................................................................................................. 29

More Information ............................................................................................................................................................. 30

3 Installation and Setup 31

Installation and Setup Overview ................................................................................................................................ 32

Selecting a Location for the Printer .......................................................................................................................... 33

Connecting the Printer.................................................................................................................................................... 34

Selecting a Connection Method ......................................................................................................................... 34

Connecting to a Computer Using USB ............................................................................................................ 35

Connecting to a Wired Network ......................................................................................................................... 35

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 3

Contents

Connecting to a Wireless Network .................................................................................................................... 36

Connecting to Wi-Fi Direct ................................................................................................................................... 38

Disabling Wireless Networking from the Control Panel ........................................................................... 38

Configuring AirPrint ................................................................................................................................................. 39

Google Cloud Print ................................................................................................................................................... 40

Connecting to a Telephone Line ........................................................................................................................ 40

Installing the Software ................................................................................................................................................... 41

Operating System Requirements ....................................................................................................................... 41

Available Print Drivers ............................................................................................................................................. 41

Installing the Print Drivers for a Windows Network Printer .................................................................... 42

Installing the Print Drivers for a Windows USB Printer ............................................................................ 43

Installing the Drivers and Utilities for Macintosh OS X Version 10.5 and Later ............................ 44

Configuring Network Settings ..................................................................................................................................... 46

About TCP/IP and IP Addresses ......................................................................................................................... 46

Finding the IP Address of the Printer Using the Control Panel ............................................................. 46

Assigning the Printer IP Address ........................................................................................................................ 48

Enabling the Printer for Scanning ...................................................................................................................... 51

Setting Up the Network Address Book ............................................................................................................ 52

Configuring General Settings Using CentreWare Internet Services ........................................................... 53

Viewing Printer Information ................................................................................................................................ 53

Configuring Tray Settings ..................................................................................................................................... 53

Configuring Printer Defaults ................................................................................................................................ 54

Resetting the Printer ................................................................................................................................................ 54

Configuring General Setup Using the Control Panel ......................................................................................... 55

Accessing Information About the Printer Using the Control Panel .................................................... 55

Using the Power On Wizard .................................................................................................................................

Configuring General Settings .............................................................................................................................. 57

Configuring the Timers Using the Control Panel ........................................................................................ 60

Configuring Tray Settings ..................................................................................................................................... 61

Configuring Fax Defaults and Settings ................................................................................................................... 62

Configuring Fax Settings from CentreWare Internet Services .............................................................. 62

Setting Fax Defaults from the Control Panel................................................................................................ 64

Configuring Fax Settings at the Control Panel (Bridgetown) ................................................................ 64

Configuring Security Settings Using CentreWare Internet Services ........................................................... 69

Opening the Security Menu .................................................................................................................................. 69

Configuring Administrative Security Settings .............................................................................................. 69

Configuring IPsec Settings ................................................................................................................................... 70

Configuring the Host Access List ........................................................................................................................ 71

Configuring SSL Settings ....................................................................................................................................... 72

Managing Certificates ............................................................................................................................................ 73

Configuring Secure Settings Using the Control Panel ....................................................................................... 75

Accessing the Secure Settings Menu ................................................................................................................ 75

Setting Panel Lock .................................................................................................................................................... 75

Setting Service Locks ............................................................................................................................................... 76

Configuring Secure Settings ................................................................................................................................. 76

Setting Up Scanning ........................................................................................................................................................ 77

Scanning Setup Overview ...................................................................................................................................... 77

4 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

Contents

Setting Up Scanning to a Shared Folder on Your Computer ................................................................. 78

Setting Up Scanning to an FTP Server ............................................................................................................. 80

Setting Up Scanning to an Email Address ..................................................................................................... 80

Setting Up Scanning With USB .......................................................................................................................... 81

Installing the Printer as a Web Services Device ................................................................................................... 82

4 Paper and Media 83

Supported Paper ............................................................................................................................................................... 84

Ordering Paper ........................................................................................................................................................... 84

General Paper Loading Guidelines .................................................................................................................... 84

Paper That Can Damage Your Printer ............................................................................................................. 85

Paper Storage Guidelines ...................................................................................................................................... 85

Supported Paper Types and Weights ............................................................................................................... 86

Supported Standard Paper Sizes ........................................................................................................................ 86

Supported Custom Paper Sizes ........................................................................................................................... 86

Loading Paper .................................................................................................................................................................... 87

Loading Paper ............................................................................................................................................................ 87

Configuring the Paper Tray for Legal and A4 .............................................................................................. 89

Printing on Special Paper ............................................................................................................................................... 90

Envelopes ..................................................................................................................................................................... 90

Labels ............................................................................................................................................................................. 91

Printing on Glossy Cardstock ............................................................................................................................... 92

5 Scanning 93

Loading Documents ......................................................................................................................................................... 94

Document Glass Guidelines .................................................................................................................................. 94

Automatic Document Feeder Guidelines ....................................................................................................... 95

Scanning to a USB Flash Drive .................................................................................................................................... 96

Scanning to a Folder on a USB Connected Computer ...................................................................................... 97

Scanning to a Shared Folder on a Network Computer ..................................................................................... 98

Sharing a Folder on a Windows Computer .................................................................................................... 98

Sharing a Folder Using Macintosh OS X Version 10.7 and Later ......................................................... 99

Adding a Folder as an Address Book Entry Using CentreWare Internet Services ......................... 99

Scanning to a Folder on a Network Computer ........................................................................................... 100

Scanning to an Email Address ................................................................................................................................... 101

Scanning to Web Services on Devices .................................................................................................................... 102

Scanning Images into an Application on a USB Connected Computer .................................................. 103

Scanning an Image into an Application ....................................................................................................... 103

Scanning an Image Using Windows 8 .......................................................................................................... 103

Scanning an Image Using Windows Vista or Windows 7 ..................................................................... 104

Scanning an Image Using Windows XP ........................................................................................................ 104

Adjusting Scanning Settings ...................................................................................................................................... 105

Setting the Output Color ..................................................................................................................................... 105

Setting the Scan Resolution ............................................................................................................................... 105

Setting the File Format ........................................................................................................................................ 106

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 5

Contents

Lightening or Darkening an Image ................................................................................................................. 106

Adjusting the Sharpness ...................................................................................................................................... 106

Adjusting the Contrast ......................................................................................................................................... 106

Specifying the Original Size ................................................................................................................................ 106

Using Edge Erase .................................................................................................................................................... 107

Changing the Default Scan Settings ...................................................................................................................... 108

Changing the Default for File Format ........................................................................................................... 108

Changing Output Color ........................................................................................................................................ 108

Changing the Default Scan Resolution ......................................................................................................... 109

Changing the Original Size ................................................................................................................................. 109

Changing Lighten/Darken ................................................................................................................................... 109

Changing the Default for Sharpness .............................................................................................................. 109

Changing the Default for Auto Background Suppression ..................................................................... 109

Changing Edge Erase ............................................................................................................................................ 109

Changing the Default for TIFF File Format ................................................................................................. 109

Changing the Default for Quality/File Size .................................................................................................. 110

Changing the Default for Maximum Email Size ........................................................................................ 110

Changing the File Name ...................................................................................................................................... 110

Changing the Create Folder Default .............................................................................................................. 110

Limiting Access to Scanning ....................................................................................................................................... 111

6 Faxing 113

Phone Line Compatibility ............................................................................................................................................ 114

Configuring the Printer for Faxing ........................................................................................................................... 115

Loading Documents for Faxing ................................................................................................................................ 116

Sending a Fax from the Printer .................................................................................................................................

Sending a Delayed Fax ................................................................................................................................................. 118

Sending a Cover Page with a Fax ............................................................................................................................ 119

Sending a Fax From Your Computer ...................................................................................................................... 120

Sending a Fax Using Windows Applications ............................................................................................... 120

Sending a Fax Using Windows Applications ............................................................................................... 121

Sending a Fax Using Macintosh Applications ............................................................................................ 121

Printing a Secure Fax ..................................................................................................................................................... 122

Polling a Remote Fax Machine ................................................................................................................................. 123

Manually Sending, Receiving, or Polling Using OnHook ................................................................................ 124

Manually Sending, Receiving, or Polling Using OnHook ........................................................................ 124

Editing the Fax Address Book .................................................................................................................................... 125

Adding or Editing Contacts in the Fax Address Book in CentreWare Internet Services ........... 125

Adding or Editing Groups in the Fax Address Book in CentreWare Internet Services ............... 125

Adding or Editing Contacts in the Fax Address Book at the Control Panel ................................... 126

Adding or Editing Groups in the Fax Address Book at the Control Panel ....................................... 126

Using the Address Book Editor Utility ............................................................................................................ 126

117

7 Printing 127

Selecting Printing Options ........................................................................................................................................... 128

6 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

Contents

Windows Printing Options .................................................................................................................................. 128

Macintosh Printing Options ................................................................................................................................ 130

Mobile Printing Options ............................................................................................................................................... 131

Printing with Wi-Fi Direct .................................................................................................................................... 131

Printing with AirPrint ............................................................................................................................................. 131

Printing from a Mopria-Enabled Mobile Device ........................................................................................ 131

Printing from a USB Flash Drive ............................................................................................................................... 132

Using Custom Paper Sizes ........................................................................................................................................... 133

Defining Custom Paper Sizes ............................................................................................................................. 133

Printing on Custom Paper Sizes ........................................................................................................................ 134

Printing on Both Sides of the Paper ........................................................................................................................ 136

Setting Up 2-Sided Printing ................................................................................................................................ 136

Loading Paper for Manual 2-Sided Printing ................................................................................................ 136

8 Copying 137

Making Copies .................................................................................................................................................................. 138

Automatic Document Feeder Guidelines ..................................................................................................... 139

Document Glass Guidelines ................................................................................................................................ 140

Copying an ID Card ............................................................................................................................................... 140

Adjusting Copying Options ......................................................................................................................................... 141

Basic Settings ........................................................................................................................................................... 142

Image-Quality Settings ........................................................................................................................................ 143

Output Adjustments .............................................................................................................................................. 144

Changing the Default Copy Settings ............................................................................................................. 146

Limiting Access to Copying................................................................................................................................. 149

9 Maintenance 151

Cleaning the Printer ....................................................................................................................................................... 152

General Precautions ............................................................................................................................................... 152

Cleaning the Scanner ............................................................................................................................................ 153

Cleaning the Exterior ............................................................................................................................................. 154

Cleaning the Interior ............................................................................................................................................. 155

Adjustments and Maintenance Procedures ........................................................................................................ 160

Adjusting for the Paper Type ............................................................................................................................. 160

Adjusting the Bias Transfer Roller ................................................................................................................... 161

Adjusting the Fuser ................................................................................................................................................ 161

Color Registration ................................................................................................................................................... 162

Refreshing the Bias Transfer Roller ................................................................................................................. 164

Adjusting the Altitude........................................................................................................................................... 164

Adjusting the Touchscreen ................................................................................................................................. 165

Initializing Non-Volatile Memory............................................................................................................................. 166

Clearing Job History ....................................................................................................................................................... 167

Ordering Supplies ............................................................................................................................................................ 168

Consumables ............................................................................................................................................................ 168

When to Order Supplies ....................................................................................................................................... 168

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 7

Contents

Toner Cartridges ..................................................................................................................................................... 169

Recycling Supplies .................................................................................................................................................. 170

Managing the Printer .................................................................................................................................................... 171

Checking Page Counts .......................................................................................................................................... 171

Changing the Passcode Using the Control Panel ...................................................................................... 171

Moving the Printer .......................................................................................................................................................... 172

10 Troubleshooting 175

General Troubleshooting ............................................................................................................................................. 176

Printer Does Not Turn On .................................................................................................................................... 176

Printer Resets or Turns Off Frequently ........................................................................................................... 176

The Printer Does Not Print .................................................................................................................................. 177

Printing Takes Too Long ...................................................................................................................................... 178

Printer is Making Unusual Noises .................................................................................................................... 178

Condensation has Formed Inside the Printer ............................................................................................. 178

Paper Jams ........................................................................................................................................................................ 179

Minimizing Paper Jams ........................................................................................................................................ 179

Locating Paper Jams ............................................................................................................................................. 180

Clearing Paper Jams .............................................................................................................................................. 181

Troubleshooting Paper Jams ............................................................................................................................. 188

Print-Quality Problems .......................................................................................................................................... 190

Getting Help ...................................................................................................................................................................... 195

Error and Status Messages ................................................................................................................................. 195

PrintingScout Alerts ............................................................................................................................................... 195

Online Support Assistant ..................................................................................................................................... 195

A Specifications 197

Standard Features .......................................................................................................................................................... 198

Physical Specifications.................................................................................................................................................. 199

Dimensions and Weight ...................................................................................................................................... 199

Total Space Requirements .................................................................................................................................. 199

Clearance Requirements ...................................................................................................................................... 199

Environmental Specifications .................................................................................................................................... 200

Temperature ............................................................................................................................................................. 200

Relative Humidity ................................................................................................................................................... 200

Elevation ..................................................................................................................................................................... 200

Electrical Specifications ................................................................................................................................................ 201

Power Supply Voltage and Frequency ........................................................................................................... 201

Power Consumption .............................................................................................................................................. 201

ENERGY STAR Qualified Product ..................................................................................................................... 201

Performance Specifications ........................................................................................................................................ 202

Controller Specifications .............................................................................................................................................. 203

Processor ..................................................................................................................................................................... 203

Memory ....................................................................................................................................................................... 203

Interfaces ................................................................................................................................................................... 203

8 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

Contents

B Regulatory Information 205

Basic Regulations ............................................................................................................................................................ 206

United States FCC Regulations ......................................................................................................................... 206

Canada ........................................................................................................................................................................ 206

European Union ...................................................................................................................................................... 207

European Union Lot 4 Imaging Equipment Agreement Environmental Information .............. 207

Germany ..................................................................................................................................................................... 209

Turkey RoHS Regulation ...................................................................................................................................... 209

Regulatory Information for 2.4 GHz Wireless Network Adapter ........................................................ 210

Copy Regulations ............................................................................................................................................................ 211

United States ............................................................................................................................................................ 211

Canada ........................................................................................................................................................................ 212

Other Countries ....................................................................................................................................................... 213

Fax Regulations ............................................................................................................................................................... 214

United States ............................................................................................................................................................ 214

Canada ........................................................................................................................................................................ 216

European Union ...................................................................................................................................................... 217

New Zealand ............................................................................................................................................................. 218

South Africa .............................................................................................................................................................. 218

Material Safety Data Sheets...................................................................................................................................... 219

C Recycling and Disposal 221

All Countries ...................................................................................................................................................................... 222

North America .................................................................................................................................................................. 223

European Union ............................................................................................................................................................... 224

Domestic/Household Environment .................................................................................................................

Professional/Business Environment ................................................................................................................ 224

Collection and Disposal of Equipment and Batteries .............................................................................. 225

Battery Symbol Note ............................................................................................................................................. 225

Battery Removal ...................................................................................................................................................... 225

Other Countries................................................................................................................................................................ 226

224

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 9

Safety

This chapter includes:

• Notices and Safety .............................................................................................................................................................. 12

• Electrical Safety .................................................................................................................................................................... 13

• Operational Safety .............................................................................................................................................................. 15

• Maintenance Safety ........................................................................................................................................................... 17

• Printer Symbols ..................................................................................................................................................................... 18

• Environmental, Health, and Safety Contact Information .................................................................................. 19

Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer.

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 11

Safety

Notices and Safety

Please read the following instructions carefully before operating your printer. Refer to these instructions to ensure the continued safe operation of your printer.

Your Xerox include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

The safety and environment testing and performance of this product have been verified using Xerox materials only.

Note: Unauthorized alterations, which can include the addition of new functions or connection of

external devices, can affect the product certification. Please contact your Xerox representative for more information.

printer and supplies are designed and tested to meet strict safety requirements. These

12 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

Safety

• Emergency Turn Off ............................................................................................................................................................ 14

Electrical Safety

This section includes:

• General Guidelines .............................................................................................................................................................. 13

• Power Cord .............................................................................................................................................................................. 14

General Guidelines

WARNINGS:

• Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.

• Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so. Turn off the printer when performing these installations. Disconnect the power cord when removing covers and guards for installing optional equipment. Except for user-installable options, there are no parts that you can maintain or service behind these covers.

The following are hazards to your safety:

• The power cord is damaged or frayed.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• The printer emits smoke, or the surface is unusually hot.

• The printer emits unusual noise or odors.

• The printer causes a circuit breaker, fuse, or other safety device to activate.

If any of these conditions occur, do the following:

1. Turn off the printer immediately.

2. Disconnect the power cord from the electrical outlet.

3. Call an authorized service representative.

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 13

Safety

Power Cord

Use the power cord supplied with your printer.

• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet.

WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or power

plugs for more than 90 days. When a permanent outlet receptacle cannot be installed, use only one factory-assembled extension cord of the appropriate gauge per printer or multifunction printer. Always adhere to national and local building, fire, and electrical codes regarding length of cord, conductor size, grounding, and protection.

• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal.

• Verify that the printer is plugged into an outlet that is providing the correct voltage and power. Review the electrical specification of the printer with an electrician if necessary.

• Do not place the printer in an area where people can step on the power cord.

• Do not place objects on the power cord.

• Do not plug or unplug the power cord while the power switch is in the On position.

• If the power cord becomes frayed or worn, replace it.

• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.

The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.

Emergency Turn Off

If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:

• The equipment emits unusual odors or makes unusual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device has been tripped.

• Liquid is spilled into the printer.

• The printer is exposed to water.

• Any part of the printer is damaged.

14 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

Safety

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines helps to ensure the continued, safe operation of your printer.

Operational Guidelines

• Do not remove any trays while the printer is printing.

• Do not open the doors when the printer is printing.

• Do not move the printer while is printing.

• Keep hands, hair, neckties, and so on away from the exit and feed rollers.

• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove

the protective covers.

• Do not override any electrical or mechanical interlock devices.

• Do not attempt to remove paper that is jammed deeply inside the product. Switch off the product

promptly and contact your local Xerox representative.

WARNING: The metallic surfaces in the fuser area are hot. Always use caution when removing paper

jams from this area and avoid touching any metallic surfaces.

Ozone Release

This printer produces ozone during normal operation. The amount of ozone produced is dependent on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room.

For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 15

Safety

Printer Location

• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight. To find the weight for your printer configuration, see Physical Specifications on page 199.

• Do not block or cover the slots or openings on the printer. These openings are provided for ventilation and to prevent overheating of the printer.

• Place the printer in an area where there is adequate space for operation and servicing.

• Place the printer in a dust-free area.

• Do not store or operate the printer in an extremely hot, cold, or humid environment.

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.

• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning

system.

• Do not place the printer in locations susceptible to vibrations.

• For optimum performance, use the printer at the elevations specified in Elevation on page 200.

Printer Supplies

• Use the supplies designed for your printer. The use of unsuitable materials can cause poor performance and a possible safety hazard.

• Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.

• Store all consumables in accordance with the instructions given on the package or container.

• Keep all consumables away from the reach of children.

• Never throw toner, print/drum cartridges, or toner containers into an open flame.

• When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can

cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase the risk of skin or eye contact.

CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,

and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details.

16 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

Safety

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

• Clean with a dry lint-free cloth only.

• Do not burn any consumables or routine maintenance items. For information on Xerox recycling programs, go to www.xerox.com/gwa.

WARNING:

Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on electromechanical equipment.

supplies

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 17

Safety

Printer Symbols

Symbol Description

Warning: Indicates a hazard which, if not avoided, could result in death or serious injury.

Caution: Indicates a mandatory action to take in order to avoid damage to the property.

Hot surface on or in the printer. Use caution to avoid personal injury.

Do not burn the item.

Do not expose the imaging unit to light for more than 10 minutes.

Do not expose the imaging unit to direct sunlight.

Do not touch the part or area of the printer.

Warning: Wait for the printer to cool for the specified time before touching the fuser.

This item can be recycled. For details, see Recycling and Disposal on page 221.

18 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

Safety

Europe:

+44 1707 353 434

Environmental, Health, and Safety Contact Information

For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines:

United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)

For product safety information in the United States and Canada, go to www.xerox.com/environment.

For product safety information in Europe, go to www.xerox.com/environment_europe.

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 19

• More Information ................................................................................................................................................................ 30

Features

This chapter includes:

• Parts of the Printer............................................................................................................................................................... 22

• Power Saver Mode ............................................................................................................................................................... 25

• Information Pages .............................................................................................................................................................. 26

• Administrative Features .................................................................................................................................................... 27

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 21

Features

• Control Panel.......................................................................................................................................................................... 23

Parts of the Printer

This section includes:

• Front View ............................................................................................................................................................................... 22

• Rear View ................................................................................................................................................................................. 23

Front View

1. Output Tray Extension

2. Output Tray

3. Control Panel

4. Automatic Document Feeder Paper Guides

5. Automatic Document Feeder Input Tray

6. Automatic Document Feeder Output Tray

7. Side Door

8. Document Glass

9. Cleaning Rod

10. Power Switch

11. Paper Tray

12. Jam Access Cover

13. USB Memory Port

22 Xerox

WorkCentre® 6027 Multifunction Printer

User Guide

Touch Screen

The screen displays information and provides access to printer functions. 4

Clear All Button

This button clears previous and changed settings for the current selection.

Rear View

1. Automatic Document Feeder Cover

2. Ethernet Connection

3. USB Port

4. Fax Line In

5. Telephone Line Out

Features

6. Rear Door Release Button

7. Power Connector

8. Rear Door

9. Transfer Roller

10. Fuser Roller Release Levers

Control Panel

Item Name Description

Services Home Button

Display

Alphanumeric Keypad

This button provides access to the Services home menu for access to printer features, such as copy, scan, and fax.

The keypad enters alphanumeric information.

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 23

Features

Item Name Description

Power Saver This button enters and exits the low-power mode.

6 Stop Button This button cancels the current job.

Mobile LED This light blinks to indicate a Wi-Fi Direct connection or other mobile print task.

8 Start Button This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.

Error Light

Ready/Data Light The light appears green when the printer is ready to receive data, and blinks when the

C (clear) Button This button clears a number field or clears the last number of a numeric entry.

• This light indicates an error condition or warning that requires your attention.

• This light blinks red when an error occurs that requires technical support.

printer is busy receiving data.

12 Redial/Pause This button recalls the last fax number used or inserts pauses in fax numbers.

Machine Status Button

Job Status Button This button displays the Active jobs and Secure Fax jobs that are available in Job Status

This button switches the display to the System menus.

on the touch screen.

24 Xerox

WorkCentre® 6027 Multifunction Printer

User Guide

Features

Power Saver Mode

You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level.

There are two levels of Power Saver mode.

• Mode 1 (Low Power): The printer shifts from Ready mode to Low Power mode to reduce standby power consumption.

• Mode 2 (Sleep): The printer shifts from Low Power mode to Sleep mode for a greater reduction in power consumption.

Changing Power Saver Mode Settings on the Control Panel

To change the Power Saver mode settings:

1. At the printer control panel, press the Machine Status button.

2. Touch Tools, then touch Admin Settings.

3. Touch System Settings, then touch General.

4. Touch Power Saver Timer.

5. Touch either Low Power Timer or Sleep Timer.

6. To increase or decrease the number of minutes before the printer enters Power Saver mode, touch the Plus (+) or Minus (-) buttons, then touch OK.

Exiting Power Saver Mode

The printer exits Power Saver mode automatically when it receives data from a connected device.

To exit Power Saver mode manually, on the control panel, press the Power Saver button.

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 25

Features

Information Pages

Your printer has a printable set of information pages. These include configuration and font information, demonstration pages, and more.

Configuration Page

The configuration page lists printer information such as default settings, installed options, network settings including IP address, and font settings. You can use the information on this page to help you configure network settings for your printer and to view page counts and system settings.

Printing a Configuration Page

1. At the printer control panel, press the Machine Status button.

2. Touch Information Pages.

3. Touch Configuration, then touch Print.

26 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

Features

Administrative Features

CentreWare Internet Services

CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser.

CentreWare Internet Services requires:

• A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux environments.

• TCP/IP and HTTP enabled in the printer.

• A network-connected computer with a Web browser that supports JavaScript.

Accessing CentreWare Internet Services

At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.

Finding the IP Address of the Printer

You can view the IP address of your printer on the control panel or on the Configuration Page.

Finding the IP Address at the Control Panel

If Display Network Settings is set to Show IPv4 Address, the address appears in the top left corner of the touch screen display. To display the IPv4 Address on the control panel, do one of the following:

To configure Display Network Settings using CentreWare Internet Services:

Click Properties > Security > Secure Settings > Display Network Settings > Show IPv4 Address > Save Changes. For details, see the Help in CentreWare Internet Services.

To configure Display Network Settings at the control panel:

1. At the printer control panel, press the Machine Status button.

2. Touch Tools > Admin Settings.

3. To change the page to 2 of 2, on the right side, touch the Down arrow.

4. Touch Secure Settings. To change the page to 2 of 3, on the right side, touch the Down arrow.

5. Touch Display Network Settings > Show IPv4 Address.

6. To save the setting, touch OK.

Xerox User Guide

WorkCentre® 6027 Multifunction Printer 27

Features

To view the IP address on the control panel when Display Network Settings is not enabled:

1. At the printer control panel, press the Machine Status button.

2. Touch Tools > Admin Settings > Network > Ethernet > TCP/IP.

3. Record the IP address from the display.

4. To return to the Services Home menu, press the Services Home button.

Finding the IP Address on the Configuration Page

1. At the printer control panel, press the Machine Status button.

2. Touch Information Pages.

3. Touch Configuration, then touch Print. IPv4 and IPv6 address information is located in the Network Setup section of the Configuration

Page under TCP/IPv4 and TCP/IPv6.

Accessing the Printer

The system administrator can set access rights on the printer to ensure that unauthorized users cannot access the printer.

Logging In

Logging in is the process by which you identify yourself to the printer for authentication. If authentication is set, to access printer features, you log in with your user credentials.

Logging In at the Control Panel

1. At the printer control panel, press the Machine Status button.

2. Touch Tools > Admin Settings.

3. Type the passcode using the keypad.

4. Touch OK.

Note: Repeat steps 3 and 4 of the procedure to access each service that is password protected.

28 Xerox

WorkCentre® 6027 Multifunction Printer

User Guide

Features

Logging In to CentreWare Internet Services

When Administrator Mode is enabled, the Jobs, Address Book, Properties, and Support tabs are locked until you enter the administrator user name and password.

To log in to CentreWare Internet Services as the administrator:

1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.

Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on

page 27.

2. Click the Jobs, Address Book, Properties, or Support tab.

3. Type the administrator user name.

4. Type the password, then type the password again to verify.

Billing Meters

The Billing Meters menu shows the number of processed print jobs. There is a meter for each color mode. Meter readings track the total number of pages printed for the life of the printer. You cannot reset the meter readings.

To view the Billing Meters on the control panel:

1. At the printer control panel, press the Machine Status button.

2. Touch Meter Readings.

3. After viewing the readings, touch X to close the window or press the Services Home button to return to the Services Home menu.

Xerox

WorkCentre® 6027 Multifunction Printer 29

User Guide

Features

More Information

You can obtain more information about your printer from these sources:

Resource Location

Installation Guide

Other documentation for your printer www.xerox.com/office/WC6027docs

Technical support information for your printer; including online technical support, Online Support Assistant, and driver downloads.

Information about menus or error messages

Information Pages Print from the control panel, or from CentreWare

CentreWare Internet Services documentation

Order supplies for your printer www.xerox.com/office/WC6027supplies

A resource for tools and information, including interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs.

Local sales and support center www.xerox.com/office/worldcontacts

Printer registration www.xerox.com/office/register

Xerox® Direct online store www.direct.xerox.com/

Packaged with the printer.

www.xerox.com/office/WC6027support

Press the control panel Help (?) button.

Internet Services, click Status > Information Pages.

In CentreWare Internet Services, click Help.

www.xerox.com/office/businessresourcecenter

30 Xerox User Guide

WorkCentre® 6027 Multifunction Printer

+ 196 hidden pages