Xerox WorkCentre 5890 Service Manual

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708P91010 August 2015

Xerox® WorkCentre® 5890 Family Multifunction Printer Service Manual

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Prepared by:

Communication & Marketing Services

Xerox Ltd

Bessemer Road,

Welwyn Garden City

Hertfordshire

AL7 1BU

United Kingdom

Other company trademarks are also acknowledged.

While every care has been taken in the preparation of this manual, no liability will be accepted by Xerox Europe arising out of any inaccuracies or omissions.

All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service.

Page 3

About This Manual .................................... ...... ....... ...... ....... ...... ....... ...... ....... ...... ....... ..... iii

How To Use This Manual................................................................................................ iii

Remote Control Panel............ ...................................... ....... ...... ....... ...... ....... ...... ....... ..... iv

Change History................ ....................................... ...... ....... ...... ....... ...... ....... ...... ....... ..... iv

Mod/Tag Identification..................................... ....... ...... ....... ...... ....... ...... ....... ...... ....... ..... x

Voltages Resistances and Tolerances............................................................................ xi

Safety Information ........................................................................................................... xiv

Health and Safety Incident reporting............................................................................... xvi

Translation of Warnings .................................................................................................. xvii

Introduction

Xerox® WorkCentre® 5890 Family

August 2015

Introduction

Page 4

About This Manual

This manual is part of a m ultinational service documentation system th at is structured in the standard Xerox service manual format.

How To Use This Manual

Always start with the Se rvi ce Cal l Pr oc ed ures , S ec tio n 1 . P er form Ini tia l A c tio ns an d v erif y the problem, then follow the directions given.

Organization

The service manua l is the do cument u sed a s the prim ary in forma tion sour ce for repairi ng and maintaining this famil y of prod ucts and is a vailabl e as ED OC on a CDROM, o r in PDF fo rmat. The information within the manual is divided into an introduction and eight other sections.

Section 1 Service Call Procedures

This section is used to start and complete a service c all. The procedures in this s ection will either direct you to a Repair An alys is Proce dure (RAP), or ident ify a faulty c ompone nt or sub assembly.

Section 2 Status Indicator Repair Analysis Procedures

This section contains the Repair Analysis Procedures (RAPs) and checkouts necessary to diagnose, isolate and repair faults other than image quality faults.

Section 3 Image Quality

This section contains the Image Quality Repair Analysis Procedures (IQ RAPs), checkouts and setup procedures necessary to diagnose, isolate and repair image quality faults.

Section 4 Repairs/Adjustments

This section contains the i nst ruc tio ns for r em ov al, repla ce men t, an d adjustment of parts within the machine.

Section 5 Parts List

This section contains the detailed and illustrated spare parts list. Any part that is spared or that must be removed to access a spared part is illustrated.

Section 6 General Procedures / Information

This section contains all o ther procedures, produc t specifications and genera l information. It also contains T ag / MOD information. The abbreviations used in this Manual are in GP 40 Glos sary of Terms, Acronyms and Abbreviations.

How to Differentiate Between Machine Variants

When a procedure, parts list description or other reference is unique across different speeds of machine, the appropriate sp eed range will be quoted. For example, 45 -55 ppm, 65-90 ppm. Any artwork will also be specific.

NOTE: This manual serv ices all conf igurations of the machine. Igno re references to options not installed on the machine.

Warnings, Cautions And Notes

WARNING

A warning is used whenever an operating or maintenance pr ocedure, practice, condi tion or statement, if not strictly observed, could result in personal injury.

A translated version of all warnings is in Translation of Warnings.

CAUTION

A caution is used wh enever an operation or mainten ance procedure, practice, conditio n or statement, if not strictly observed, could result in dam age to the equi pme nt.

NOTE: A note is used where it is essential to highlight a procedure, practice, condition or statement.

Section 7 Wiring Data

This section contains PWB locations, PJ Locations and Wiring Diagrams.

Section 8 Accessories

This section contains details of any accessories that the machine may have.

Publication Comments Sheet

A Publication Comment Sheet is provided at the rear of the PDF version of the manual.

Xerox® WorkCentre® 5890 Family

August 2015

iii

Introduction

About This Manual, How To Use This Manual

Page 5

Remote Control Panel

The WorkCentre 5890F is equipped wit h a remote c ontrol panel feat ure to allo w remote user access to the UI.

Change History

This page gives information on major changes to the service manual. Please go to the relevant update.

The remote control panel feature enables users the ability to:

• Remotely view the local UI display graphics.

• Operate both hard and soft buttons on the control panel. The remote control panel on the remote user PC mim ics the device cont rol panel ena bling the

remote user to operate the device as though they were standing at the machine. Remote access to Service Mode (diagnostics) is also possible. Refer to GP 15 Remote Diagnostics.

• Bus Update February 2013

• Bus Update April 2013

• Bus Update November 2013

• Bus Update March 2014

• Bus Update August 2015

Bus Update February 2013

The following procedures are updated:

• 301B 0V Distribution RAP

• 301D +3.3V Distribution RAP

• 301G +24V Distribution RAP

• 301J Power On and LVPS Control Signal RAP

• 302B UI Control Panel Button or Touch Screen RAP

• 303-405-00, 303-406-00 SIM Card Fault RAP

• 305-940-00, 305-966-00 SPDH No Original RAP

• 310-107-00, 310-108-00, 310 -1 09- 00 , 310-110-00 Trail Edge Late from Fuser Exit Switc h RAP

• 310-315-00, 310-320-00, 310-321-00, 310-323-00, 310-340-00, 310-350-00, 310-360-00, 310-365-00, 310-380-00 Fuser Over Temperature RAP

• 311E-110 2K LCSS to Machine Communications Interface RAP

• 311-043-00-150, 311-046-00-150 LVF BM Hole Punch Operation Failure RAP

• 311-053-00-150, 311-370-00-150, 311-371-00-150 LVF BM Staple Head Unit Movement Failure RAP

• 311-061-00-150 LVF BM Crease Blade Move Failure RAP

• 311-062-00-150 LVF BM Crease Roll Failure RAP

• 311-063-00-150, 311-488-00-150, 311-490-00-150, 311-492-00-150 LVF BM Booklet Stapler Movement Failure RAP

• 311-065-00-150, 311-383-00-150, 311-484-00-150, 311-486-00-150 LVF BM Back Stop Failure RAP

• 311-066-00-150, 311-384-00-150 LVF BM Booklet Tamper 1 Move Failure RAP

• 311-100-00-150, 311-101-00-150, 311-158-00-150, 311-163-00-150 LVF BM Paper Entry RAP

• 311-110-00-150 LVF BM Sheet Late to Hole Punch RAP

• 311-160-00-150, 311-162-00-150 LVF Booklet Maker Entry RAP

• 311-180-00-150, 311-182-00-150 LVF BM Exit Jam RAP

• 311-184-00-150, 311-494-00-150, 311-496-00-150 LVF BM Stray Sheet Detected RAP

• 311-198-00-150 LVF Stray Sheet Detected RAP

• 311-378-00-150, 311-379-00-150 LVF BM Booklet Stapler Assembly Failure RAP

• 311-418-00-150 LVF BM Flapper Failure RAP

• 311E-150 LVF BM to Machine Communications Interface RAP

• 311-460-00-171 to 311-462-00-171 HVF Bin 1 Position RAP

Introduction

Remote Control Panel, Change History

August 2015

Xerox® WorkCentre® 5890 Family

Page 6

• 311B-171 HVF BM to Machine Communications Interface and BM Present RAP

• 316D Wireless Connectivity RAP

• 319-410-00 to 319-410-13 Image Structure Failure RAP

• 341-360-00 IOT to Output Device Error RAP

• 362-490-00, 362-491-00 Data Steerer Error RAP

• 362-783-00, 366-783-00 SPDH Hotline Error RAP

• 362-784-00 Platen Hotline Error RAP

• 362C Side 2 Exposure Lamp Failure RAP

• 366-450-00 to 366-463-00 , 366-466-00 to 366 -468-00 SPDH Scan ner Calibratio n Faults RAP

• 366-490-00, 366-491-00 Data Steerer Error RAP

• 373-100-00 Tray 3 Elevator Lift Failure RAP

• 373-500-00 Tray 3 Open During Run RAP

• 374-100-00 Tray 4 Elevator Lift Failure RAP

• 390B Waste Toner Full Sensor RAP

• 393-310-00, 393-390-00 Low Toner Sensor Failure RAP

• OF2 POST Error RAP

• OF3 Dead Machine RAP

• OF5 Boot Up Failure RAP

• IQ1 Image Quality Entry RAP

• IQ9 Unacceptable Received Fax Image Quality RAP

• REP 3.2 Hard Disk Drive

• REP 3.3 Single Board Controller PWB

• REP 11.1-150 LVF BM Covers

• REP 11.19-150 Back Stop Assembly

• REP 11.20-150 BM Guide Home Sensor and BM End Stop Mid Home Sensor

• REP 11.30-150 BM Compiler Guide Assembly, Flapper and Flapper Motor

• REP 11.38-150 BM Stapler Assembly and Booklet Tamper Assembly

• REP 11.40-150 Booklet Tamper Home Sensor

• REP 11.41-150 Booklet Tamper Moto r

• REP 11.6-171 HVF Ejector Assembly Removal

• REP 60.1 Scanner Rear Cover and Faraday Shield

• REP 60.2 Scanner Module

• REP 60.4 Scanner PWB

• REP 60.9 Actuator Support Assembly

• ADJ 40.1 Machine Lubrication

• GP 3 Service Information

• GP 4 Machine Software

• GP 15 Remote Diagnostics

• GP 24 Customer Administration Tools

• dC132 Serial Number

•Tags

•PJ Locations

• Wiring Diagrams

Bus Update April 2013

The following procedures are updated:

• SCP 1 Initial Actions

• SCP 2 Call Actions

• SCP 3 Fault Analysis

• SCP 5 Final Actions

• 301K Sleep Mode RAP

• 303-321-00 SBC to SPDH PWB Communications RAP

• 303-397-00 System Configuration Recovery Attempt RAP

• 303-398-00 SOK1 Not Detected RAP

• 303-405-00, 303-406-00 SIM Card Fault RAP

• 303D SBC PWB Diagnostics RAP

• 303E Foreign Device PWB Fault RAP

• 305-335-00, 305-336-00 SPDH Takeaway Sensor Paper Jam RAP

• 305-340-00, 305-341-00 SPDH Reg Sensor Failure RAP

• 305-342-00, 305-343-00 SPDH Side 2 Reg Sensor Failure RAP

• 305-940-00, 305-966-00 SPDH No Original RAP

• 305-958-00 SPDH Lift Home Position Sensor Failure RAP

• 305-959-00 SPDH Calibration Home Position Sensor Failure RAP

• 305-962-00 SPDH Feed Sensor Adjustment Error RAP

• 305-963-00 SPDH Takeaway Sensor Adjustment Error RAP

• 305-964-00 SPDH Reg Sensor Adjustment Error RAP

• 305-965-00 SPDH Side 2 Reg Sensor Adjustment Error RAP

• 305A Document Size Sensors Failure RAP

• 311F-110 2K LCSS PWB DIP Switch Settings RAP

• 311-450-00-171, 311-456-00-171 to 311-459-00-171 HVF Ejector Module RAP

• 316A Workflow Scanning Error Entry RAP

• 319-410-00 to 319-410-13 Image Structure Failure RAP

• 322-350-01, 322350-02 Software Detects Non-Valid Xerox SOK RAP

• 322-351-01, 322-351-03 SOK Write Failure RAP

• 341-360-00 IOT to Output Device Error RAP

• 381-103-00, 381-113-00 Tray 3 Misfeed RAP

• OF4a Status Code in Numerical Order

• OF4b Status Codes in Alphabetical Order

• OF5 Boot Up failure RAP

• OF10 Intermittent Failure RAP

• IQ7 SPDH, Document Glass and Scanner RAP

• IQ11 Light Copies RAP

• REP 1.1 Power and Control Assembly

• REP 3.1 IOT PWB

• REP 3.2 Hard Disk Drive

• REP 3.3 Single Board Controller PWB

Xerox® WorkCentre® 5890 Family

August 2015

Introduction

Change History

Page 7

• REP 3.4 SD Card

• REP 11.6-171 HVF Ejector Assembly Removal

• REP 11.11-171 HVF Front Tamper Motor Assembly

• REP 60.2 Scanner Module

• REP 60.3 Top Cover Assembly

• REP 60.4 Scanner PWB

• REP 60.6 Side 2 Scan Assembly

• REP 60.7 Scan Carriage Power Ribbon Cable

• REP 60.8 Scan Carriage Data Ribbon Cable

• ADJ 40.1 Machine Lubrication

• ADJ60.4 Side 2 Scan Assembly Cleaning Procedure

• ADJ 60.5 IIT Registration, Magnification and Calibration

• GP 1 Service Mode

• GP 4 Machine Software

• GP 11 How to Check a Sensor

• GP 25 First Copy / Print Out Time and Power On / Off Time

• GP 27 Machine Configuration Control and Recovery

• GP 29 Embedded Customer Documentation

• GP 36 How to Check an Adaptive Sensor

• dC131 NVM Read/Write

• dC134 Market Region

• dC 330 Component Control

• dC604 Registration Setup Procedure

• dC608 Document Feeder Registration

• dC609 Document Glass Registration

• dC610 CCD Lamp Profile Adjustment

• dC611 Platen Magnification

• dC945 IIT Calibration

•Tags

• Wiring Diagrams

Bus Update November 2013

The following procedures are updated

• Translation of Warnings

• SCP 3 Fault Analysis

• SCP 6 Machine Features

• 301B 0V Distribution RAP

• 301D +3.3V Distribution RAP

• 301G +24V Distribution RAP

• 301H Short Circuit and Overload RAP

• 301L LVPS Checkout RAP

• 303-401-00, 303-403-00 Fax Not Detected RAP

• 303-405-00, 303-406-00 SIM Card Fault RAP

• 303-417-00 Incompatible Fax Software RAP

• 303D SBC PWB Diagnostics RAP

• 303E Foreign Device PWB Fault RAP

• 305-253-00 to 305-255-00 SPDH Communications Error RAP

• 305-940-00, 305-966-00 SPDH No Original RAP

• 310-322-00, 310-324-00, 310-325-00, 310-330-00, 310-370-00 Fuser Under Temperature RAP

• 311-005-00-110, 311-006-00-110 Front Tamper Move Failure RAP

• 311-024-00-110, 311-025-00-110 Paddle Roll Failure RAP

• 311-030-00-110, 311-334-00-110, 311- 335-0 0- 110, 311-336-00-110 Bin 1 Movement Failure RAP

• 311-043-00-110, 311-350-00-110 Hole Punch Operation Failure RAP

• 311-100-00-110 2K LCSS Paper Entry RAP

• 311-110-00-110 Sheet Late to Hole Punch RAP

• 311-130-00-110, 311-132-00-110 Paper Exiting to Bin 0 RAP

• 311-140-00-110, 311-142-00-110 Sheet Late to Bin 1 RAP

• 311-300-00-110, 311-302-00-110, 311-303-00-110 Interlocks RAP

• 311-319-00-110 Rear Tamper Move Failure RAP

• 311-320-00-110, 311-322-00-110 Ejector Movement Failure RAP

• 311-360-00-110 Staple Head Operation Failure RAP

• 311-364-00-110 Stapling Failure RAP

• 311-371-00-110 Staple Head Unit Movement Failure RAP

• 311B-110 Bin 1 Overload RAP

• 311D-110 2K LCSS Power Distribution RAP

• 311-005-00-120, 311-006-00-120 Front Tamper Move Failure RAP

• 311-024-00-120, 311-025-00-120 Paddle Roll Failure RAP

• 311-030-00-120 Bin 1 Movement Failure RAP

• 311-050-00-120, 311-360-00-120 Staple Head Operation Failure RAP

• 311-100-00-120 1K LCSS Paper Entry RAP

• 311-130-00-120, 311-132-00-120 Paper Exiting to Bin 0 RAP

• 311-140-00-120, 311-142-00-120 Sheet Late to Bin 1 RAP

• 311-300-00-120, 311-302-00-120, 311-303-00-120 Interlocks RAP

• 311-319-00-120 Rear Tamper Move Failure RAP

• 311-320-00-120, 311-322-00-120 Ejector Movement Failure RAP

• 311A-120 Bin 1 Overload RAP

• 311-005-00-150, 311-006-00-150, 311-311-00-150 LV F BM Front Tamper Move Fail ure RAP

• 311-024-00-150, 311-025-00-150 LVF BM Paddle Roll Failure RAP

• 311-030-00-150, 311-334-00-150, 311-335-00-150, 311-336-00-150 LVF BM Bin 1 Move ment Failure RAP

• 311-043-00-150, 311-046-00-150 LVF BM Hole Punch Operation Failure RAP

• 311-050-00-150, 311-360-00-150 LVF BM Staple Head Operation Failure RAP

• 311-053-00-150, 311-370-00-150, 311-371-00-150 LVF BM Staple Head Unit Movement Failure RAP

Introduction

Change History

August 2015

Xerox® WorkCentre® 5890 Family

Page 8

• 311-100-00-150, 311-101-00-150, 311-158-00-150, 311-163-00-150 LVF BM Paper Entry RAP

• 311-110-00-150 LVF BM Sheet Late to Hole Punch RAP

• 311-130-00-150, 311-132-00-150 LVF BM Paper Exiting to Bin 0 RAP

• 311-140-00-150, 311-142-00-150 LVF BM Sheet Late to Bin 1 RAP

• 311-198-00-150 LVF Stray Sheet Detected RAP

• 311-300-00-150, 311-302-00-150, 311-303-00-150 Interlocks RAP

• 311-319-00-150 LVF BM Rear Tamper Move Failure RAP

• 311-320-00-150, 311-322-00-150 Ejector Movement Failure RAP

• 311-377-00-150 LVF BM Stapling Failure RAP

• 311-378-00-150, 311-379-00-150 LVF BM Booklet Stapler Assembly Failure RAP

• 311B-150 LVF BM Bin 1 Overload RAP

• 311D-150 LVF BM Power Distribution RAP

• 311-063-00-171, 311-411-00-171 HVF BM Staple Unit 1 Failure RAP

• 311-403-00-171, 311-413-00-171, 311-414-00-171 HVF BM Staple Head 2 and Stapler Module RAP

• 311A-171 HVF Power Distribution RAP

• 316D Wireless Connectivity RAP

• 320-302-00, 320-303-00 Fax Reset Failure RAP

• 320-305-00 Fax System Low Memory Unrecoverable RAP

• 320-320-00 Fax Fault Not Cleared by Reset RAP

• 320-322-00 Non-Volatile Device Not Installed RAP

• 320-323-00, 320-324-00 Fax System Memory Low RAP

• 320-331-00, 320-338- 00 , 3 20-33 9- 00, 3 20-341 - 00, 32 0- 345 -00 F ax Ne twor k L ine 1 F a ult RAP

• 320-332-00, 320-340-00 Fax Network Line 2 Fault RAP

• 320-342-00 Fax File Integrity Fault RAP

• 320-701-00 Fax Phone Book Download Failed RAP

• 320-710-00, 320-711-00 Image Overwrite Error RAP

• 20A Fax Entry RAP

• 20B Unable To Send A Fax RAP

• 20C Unable To Send A Fax To Some Machines RAP

• 20D Unable To Receive A Fax RAP

• 20E Fax Will Not Print RAP

• 20F Fax Tab Not Available RAP

• 20G Fax Module Checkout RAP

• 20H Fax Problems on Digital Networks RAP

• 362-310-00 Scanner to SBC Communications Failure RAP

• 362-450-00 to 362-472-00, 362-781-00 Scanner Calibration Faults RAP

• 362-473-00 UART RX Wrap Error RAP

• 362-783-00, 366-783-00 SPDH Hotline Error RAP

• 362A Side 1 Scanning Document Size RAP

• 362C Side 2 Exposure Lamp Failure RAP

• 366-450-00 to 366-463-00 , 366-466-00 to 366 -468-00 SPDH Sc anner Calibration Faults RAP

• 371B Tray 1 and 2 Wrong Size Paper RAP

• 373B Tray 3 or Tray 4 Out of Paper RAP

• 381-104-00, 381-114-00 Tray 4 Misfeed RAP

• 390C Photoreceptor Fan RAP

• 391-060-00 HVPS Fault RAP

• 392-399-00 Incompatible Xerographic Module RAP

• 393-310-00, 393-390-00 Low Toner Sensor Failure RAP

• 394-341-00, 394-342-00 Scorotron Cleaning Failure RAP

• 395-030-00 to 395-038-00, 395-151-00 Fax Software Upgrade Errors RAP

• OF4a Status Codes in Numerical Order

• OF4b Status Codes in Alphabetical Order

• OF5 Boot Up Failure RAP

• OF7 IOT PWB Diagnostics RAP

• OF16 USB Keyboard RAP

• IQ1 Image Quality Entry RAP

• IQ9 Unacceptable Received Fax Image Quality RAP

• IQS 1 Solid Area Density

• IQS 2 Background

• IQS 4 Resolution

•IQS 5 Skew

• IQS 6 Copy / Print Defects

• IQ7 SPDH, Document Glass and Scanner RAP

• REP 2.1 User Interface Assembly

• REP 2.2 UI Touch Screen

• REP 2.3 UI Control PWB

• REP 11.3-110 Intermediate Paper Drive Belt

• REP 11.3-150 Intermediate Paper Drive Belt

• REP 11.48-150 BM Staple Head and Sensors

• REP 11.61-171 BM Module

• REP 11.96-171 HVF Fixed and Adjustable Casters

• REP 20.1 Fax PWB

• REP 60.1 Scanner Rear Cover and Faraday Shield

• REP 60.2 Scanner Module

• REP 60.4 Scanner PWB

• REP 60.5 Scan Carriage Assembly

• ADJ 70.5 Tray 6 Stack Height Sensor and Retard Shield

• REP 80.37 Tray 3 and Tray 4 Transport Roll

• GP1 Service Mode

• GP 3 Service Information

• GP 4 Machine Software

• GP 9 Machine SIM Card Matrix

Xerox® WorkCentre® 5890 Family

August 2015

vii

Introduction

Change History

Page 9

• GP 21 Installation Space Requirements

• GP 24 Customer Administration Tools

• GP 27 Machine Configuration Control and Recovery

• GP 40 Glossary of Terms, Acronyms and Abbreviations

• dc131 NVM Read/Write

• dC361 NVM Save and Restore

• dC611 Platen Magnification (Deleted)

•TAG 003

•TAG 010

• TAG S-001

• PJ location, Table 10, P/J458 & P/J452

• Wiring Diagram 11

• Wiring Diagram 44

• Wiring Diagram 50

• Wiring Diagram 12

• Wiring Diagram 13 The following service bulletins have been incorporated:

• Service bulletin T8118-07-18

Bus Update March 2014

The following procedures are updated:

• SCP 6 Machine Features

• 301C AC Power RAP

• 01F RAP

• 301L LVPS Checkout RAP

• 302A Touch Screen Failure RAP

• 302B UI Control Panel Button or Touch Screen RAP

• 301G +24V Distribution RAP

• 305-335-00, 305-336-00 SPDH Takeaway Sensor Paper Jam RAP

• 305-958-00 SPDH Lift Home Sensor Failure RAP

• 311-030-00-110, 311-334-00-110, 311-335-0 0-110, 311-336-00-110 Bin 1 Movement Failure RAP

• 311-030-00-120 Bin 1 Movement Failure RAP

• 311-030-00-150, 311-334-00-150, 311-335-00-150, 311-336-00-150 LVF BM Bin 1 Move ment Failure RAP

• 311-377-00-150 LVF BM Stapling Failure RAP

• 311-044-00-171 to 311-047-00-171 Punch Unit Head and Position RAP

• 311-157-00-171, 311-161-00-171 HVF Buffer Position Sensor RAP

• 311-371-00-171 to 311-377-00-171 HVF Stapler Position and Priming RAP

• 311-380-00-171 HVF Punch Unit Paper Edge Detect RAP

• 393-360-00 to 393-363-00 Toner Concentration Sensor Failure RAP

• 20B Unable To Send A Fax RAP

• REP 5.16 Document Guide Sensors and Doc Present Sensor Actuator

• REP 60.7 Scan Carriage Power Ribbon Cable

• REP 60.8 Scan Carriage Data Ribbon Cable

• REP 70.16 Tray 3 and Tray 4 Elevator Cables

• ADJ 11.13-171 HVF Performance Improvement (W/TAG V -006)

• GP 3 Service Information

• dC132 Serial Number

• GP 4 Machine Software

• GP 21 Installation Space Requirements

• GP 24 Customer Administration Tools

•dC131

• dC330 Component Control

• The Mod / Tag plate location LVF BM

• Mod Tag D001

•WD3

• PL 3.22

• PL 5.10

• PL 5.30

•PL 11.6

•PL 11.10

•PL 11.18

•PL 11.54

•PL 11.58

•PL 11.66

•PL 11.86

• PL 11.114

• PL 11.106

• PL 11.145

• PL 11.153

• PL 11.169

• PL 12.10

• PL 31.14

• PL 40.10

• PL 40.15

• PL 60.20

• PL 70.18

• PL 70.30

• PL 80.33

• PL 80.36

• PL 80.45

• PL 90.20 The following procedures are new:

• 312J-150 LVF BM Booklet Quality RAP

Introduction

Change History

August 2015

viii

Xerox® WorkCentre® 5890 Family

Page 10

Bus Update August 2015

The following procedures are updated:

• Health and Safety Incident reporting

• Translation of Warnings

• 301-300-00 Front Door Open RAP

• 301G +24V Distribution RAP

• 301J Power On and LVPS Control Signal RAP

• 302A Touch Screen Failure RAP

• 302B UI Control Panel Button or Touch Screen RAP

• 303-315-00 DC Platform Internal Interface Fault RAP

• 305-335-00, 305-336-00 SPDH Takeaway Sensor Paper Jam RAP

• 305-340-00, 305-341-00 SPDH Reg Sensor Failure RAP

• 305-940-00, 305-966-00 SPDH No Original RAP

• 305-958-00 SPDH Lift Home Sensor Failure RAP

• 305-964-00 SPDH Reg Sensor Adjustment Error RAP

• 305A Document Size Sensors Failure RAP

• 310A Fuser Web Motor RAP

• 311-030-00-110, 311-334-00-110, 311-335-0 0-110, 311-336-00-110 Bin 1 Movement Failure RAP

• 311-130-00-110, 311-132-00-110 Paper Exiting to Bin 0 RAP

• 311-320-00-110, 311-322-00-110 Ejector Movement Failure RAP

• 311D-110 2K LCSS Power Distribution RAP

• 311F-110 2K LCSS PWB DIP Switch Settings RAP

• 311-130-00-120, 311-132-00-120 Paper Exiting to Bin 0 RAP

• 311-320-00-120, 311-322-00-120 Ejector Movement Failure RAP

• 311C-120 1K LCSS Power Distribution RAP

• 311-030-00-150, 311-334-00-150, 311-335-00-150, 311-336-00-150 LVF BM Bin 1 Move ment Failure RAP

• 311-050-00-150, 311-360-00-150 LVF BM Staple Head Operation Failure RAP

• 311-130-00-150, 311-132-00-150 LVF BM Paper Exiting to Bin 0 RAP

• 311-320-00-150, 311-322-00-150 Ejector Movement Failure RAP

• 311D-150 LVF BM Power Distribution RAP

• 316-016-14 to 316-016-99 Data Store Initialization Failed RAP

• 316-608-28 to 316-608-68 Unable to Free IPC Resources RAP

• 316-626-00 to 316-626-67 Memory Leak RAP

• 316-628-09 to 316-629-93 No Acknowledgment For RPC Message RAP

• 316-651-19 to 316-656-38 Register Failure RAP

• 316-674-09 to 316-709-00 XSA Database Failure RAP

• 316-755-35 to 316-756-14 Request Error RAP

• 316-756-35 to 316-757-28 NVM Corrupt RAP

• 316-757-35 to 316-758-28 Unable to Write NVM Value RAP

• 316-758-35 to 316-759-28 Service Run Loop Failed RAP

• 316-759-46 to 316-760-46 Fail to Enable Process RAP

• 316-760-47 to 316-761-46 File Error RAP

• 316-761-47 to 316-769-95 Other Network Faults 1 RAP

• 316-790-09 to 316-799-47 Other Network Faults 4 RAP

• 316-810-00 to 316-819-47 Other Network Faults 6 RAP

• 316-891-00 to 316-895-47 Edge Server Auto Registration Failed RAP

• 316-900-19 to 316-909-19 Other Network Faults 14 RAP

• 316-970-19 to 316-979-35 Other Network Faults 21 RAP

• 316-980-00 to 316-989-35 Other Network Faults 22 RAP

• 320-320-00 Fax Fault Not Cleared by Reset RAP

• 320-327-00, 320-332-00, 320-340-00 Fax Network Line 2 Fault RAP

• 20A Fax Entry RAP

• 20C Unable To Send A Fax To Some Machines RAP

• 361-020-00 ROS Motor Failure RAP

• 361-340-00 ROS Laser Failure RAP

• 362-476-00 Scan Carriage Home Sensor RAP

• 362-477-00 to 362-481-00, 362-782-00, 362-785-00, 362-786-00 Timing Errors RAP

• 362C Side 2 Exposure Lamp Failure RAP

• 373-100-00 Tray 3 Elevator Lift Failure RAP

• 374-100-00 Tray 4 Elevator Lift Failure RAP

• 376-100-00 Tray 6 Elevator Lift Failure RAP

• 381-103-00, 381-113-00 Tray 3 Misfeed RAP

• 381-104-00, 381-114-00 Tray 4 Misfeed RAP

• 381-108-00 Tray 3 or Tray 4 Paper Feed Jam RAP

• 381-131-00 Lead Edge Late to Tray 3 Exit Sensor RAP

• 381-150-00, 381-151-00, 381-190-00 to 381-193-00 Registration Jam Entry RAP

• 381-150-00A, 381-151- 00A, 381-190- 00A to 381-193- 00A Registration Jam RAP (45- 55 ppm)

• 381-150-00B, 381-151- 00B, 381-190- 00B to 381-193- 00B Registration Jam RAP (65- 90 ppm)

• 391-060-00 HVPS Fault RAP

• OF4a Status Codes in Numerical Order

• OF4b Status Messages in Alphabetical Order

• OF7 IOT PWB Diagnostics RAP

• OF15 Xerox Secure Access RAP

• IQ2 Defects RAP

• IQ6 Narrow Bands RAP

• IQ7 SPDH, Document Glass and Scanner RAP

•IQ8 Skew RAP

• IQ11 Light Copies/Prints RAP

•IQS 5 Skew

• REP 5.4 Input Tray Assembly

• REP 5.9 Length Sensors

• REP 11.10-150 Ejector Assembly, Support Finger and Sensors

• REP 11.14-150 LVF PWB

• REP 11.19-150 Back Stop Assemb ly

Xerox® WorkCentre® 5890 Family

August 2015

Introduction

Change History

Page 11

• REP 11.22-150 Crease Blade Assembly and Guides

• REP 11.38-150 BM Stapler Assembly and Booklet Tamper Assembly

• REP 60.6 Side 2 Scan Assembly and Reg Sensor

• REP 60.16 Scanner Module Mounting Frame

• REP 70.15 Tray 3 and Tray 4 Elevator Motor

• REP 80.28 Tray 6 Takeaway Roller

• REP 80.30 Tray 3 Paper Feed Assembly

• REP 80.35 Tray 3 Exit Sensor

• REP 80.44 Tray 3 and Tray 4 Feed Assembly Feed Rolls

• ADJ 5.4 SPDH Cleaning Procedure

• ADJ 11.6-150 Booklet Staple Position

• ADJ 40.1 Machine Lubrication

• ADJ 60.3 Scanner Cleaning Procedure

• ADJ 60.4 Side 2 Scan Assembly Cleaning Procedure

• ADJ 80.2 Simplex and Duplex Buckle Timing Welwyn Team Phone Numbers

• ADJ 90.1 Corotron Cleaning

• GP 4 Machine Software

• GP 27 Machine Configuration Control and Recovery

• dC131 NVM Read/Write Table 3 CCS NVM ID

• dC131 NVM Read/Write Table 38 IIT NVM ID

• dC135 CRU/HFSI Status

•Tags

• Tag 003

• Tag 013

•PJ Locations

• Wiring Diagrams - Introduction

• Wiring Diagram 15

• Wiring Diagram 18

• Wiring Diagram 30

• Wiring Diagram 36

• Wiring Diagram 39 The following procedures are new:

• Introduction - Connector Pin Numbers in Circuit Diagrams

• REP 80.49 Tray 3 or Tray 4 Feed Clutch

• Tag 011

• Tag 012

•Tag 111

•Tag D-002

•Tag D-003

•Tag D-004

• Tag F-018

•Tag V-009

• Tag X-001

• Tag X-002

Mod/Tag Identification

Figure 1 shows the Mod/Tag identification symbols.

These with tag symbols are used to identify the components or configurations that are part of a machine change covered by this tag number.

These without tag symbols are used to identify the components or configurations that are used when this tag is not fitted.

Figure 1 Mod/Tag identification symbols

Introduction

Change History, Mod/Tag Identification

August 2015

Xerox® WorkCentre® 5890 Family

Page 12

Voltages Resistances and Tolerances

For AC power specifications, refer to GP 22 Electrical Power Requirements.

DC Volt age Levels and Tolerances

DC Voltages should be measured between an available test point and a machine ground.

Table 1 shows the range of the common voltages.

Table 1 DC Voltage Levels

Nominal voltage Voltage tolerance range RAP reference

0 volts 0.00 to 0.10V 301B 0V Distribution RAP +3.3V standby +3.23V to +3.43V 301J Power On and LVPS Control Signals

RAP +3.3V +3.23V to +3.43V 301D +3.3V Distribution RAP. See notes below +5.V +4.75V to +5.25V 301E +5V Distribution RAP +12V +11.4V to +12.6V 301F +12V Distribution RAP +24V +23.28V to +25.73V 301G +24V Distribution RAP

Non-standard voltage levels will be quoted on the relevant circuit diagram. All other voltage levels are plus or minus 10%.

Resistance Tolerances

All resistance measurement to lerance s are plus or minu s 10%, unless othe rwise stated in the procedure.

DC Signal Nomenclature

Figure 1 shows the signal nomenclature used in this manual.

Signal description (event that causes the signal level change)

Logic level when the signal is available

Wire color

Figure 1 Signal Nomenclature

Table 2 shows the signal tolerances.

Table 2 Signal tolerances

Signal voltage (H) logic level (L) logic level

+5V +3.85V or greater At or near 0.8V +3.3V +2V or greater At or near 0.8V

Voltage supplied to the signal circuit

Xerox® WorkCentre® 5890 Family

Non standard signal tolerances will be quoted on the relevant circuit diagram.

NOTE: The logic level shown with the signal name will be the actual signal as measured with a service meter. This will not necessarily be the same as the logic state shown on the diagnostic screen.

Samples of RAP referen ce text

Throughout the manual there are li nked references that extend the diagnostic procedur e or add more information.

Go to Flag 1. Check Q08-300. Refer to:

NOTE: This links to a particular part of the circuit diagram within a RAP.

• GP 11 How to Check a Sensor.

• Figure 1, IOT PWB

August 2015

NOTE: This links to General Procedures information.

Introduction

Voltages Resistances and Tolera n ces

Page 13

NOTE: The P/J links to the connector location on the PWB in a circuit diagram. NOTE: The PWB links the connector to the pin layout on the PWB, referenced in the Wir-

ing Diagram section.

• 301D +3.3V Distribution RAP.

NOTE: This links to a RAP.

Install new components as necessary:

• Tray 1/2 feed sensor, PL 70.30 Item 24.

NOTE: This links to the parts list. If installation of the new comp onent is simp le, the parts list artwork is sufficient to show how the component is assembled in the machine. If instal lation of the new component is not simple, the parts listing will contain cross references to repair procedures and adjustments, as necessary.

Symbols Used in Circuit Diagrams

Refer to Figure 2.

Introduction

Voltages Resistances and Tolerances

August 2015

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Xerox® WorkCentre® 5890 Family

Page 14

Figure 2 Symbols used in circuit diagrams

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Introduction

Voltages Resistances and Tolera n ces

Page 15

Connector Pin Numbers in Circuit Diagrams

The connector pin number s shown in the circuit diagrams depict th e location of the pins as marked on the PWB . If the pin numbe rs marked on a har ness connector d iffer, the PWB pin numbers take precedence.

Safety Information

The WARNING that follows is for general guidance when live working.

WARNING

Do not work in a confined space. 1m (39 inches) space is needed for safe working.

Safety Icons

The safety icons that follow are displayed on the machine:

ESD Caution Symbol

CAUTION

Certain components in this product ar e susceptible to damage from electrostatic dis charge. Observe all ESD procedures to avoid component damage.

Laser Radi ation Warni n g Sy mbol

Introduction

Voltages Resista nces and Tolerances, Safety Infor-

Follow the service procedure exactly as written. Use of controls or adjustments other than those specified in this manua l, may result in an exposure t o invisible laser radia tion. During servicin g, the invisible laser radiation can cause eye damage if look ed at directly.

Location Arrow Symbol

The location arrow sym bol points to the location to in stall, to gain a ccess to, or to r elease an object.

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WARNING

Xerox® WorkCentre® 5890 Family

Page 16

Hot Surface Symbol

This symbol indicates hot surfaces. Take care when servicing the machine.

Lethal Voltage Symbol

This symbol indicates po tentially le thal voltages. Take care when servicing the mach ine when the power cord is connected.

Disassembly Precautions

Do not leave the machine with any covers removed at a customer location.

Reassembly Precau ti o n s

Use extreme care during assembly. Check all harnesses to ensure they do not contact mo ving parts and do not get trapped between components.

General Procedures

Observe all warnings displ ayed on the m achine and writte n in the ser vice procedu res. Do not attempt to perform any task that is not specified in the service procedures.

Ozone

During normal operation, th is machine produces ozone gas . The amount of ozone produced does not present a hazard to the op erator. However, it is advisable that the machin e be oper ated in a well ventilated area.

T oner Cartridge

The product contains a dry imager cart ridge that is recyc lable. Under vari ous state and local laws, it may be illegal to dispose of the cartridge into the municipal waste. Check with the local waste officials for details on recycling options or the proper disposal procedures.

Fuses

WARNING

Do not install a fuse of a different type or rating. Installing the wrong type or rating of fuse can cause overheating and a risk of fire.

Part Replacement

Only use genuine Xerox approved spare parts or components to maintain compliance with legislation and safety certification. Also refer to GP 26 Restriction of Hazardous Substances (RoHS).

August 2015

Xerox® WorkCentre® 5890 Family

Introduction

Safety Information

Page 17

Health and Safety Incident reporting

I. Summa ry

This section defines requirements for notification of health and safety incidents involving Xerox products (equipment and materials) at customer locations.

II. Scope

Xerox Corporation and subsidiaries worldwide.

III. Objective

To enable prompt resolution of health and safety incidents involving Xerox products and to ensure Xerox regulatory compliance.

IV. Definitions

Incident:

An event or condition occ urring in a customer account that has resu lted in injury, illness or property damage. Exampl es of incidents include machine fires, smok e generation, physical injury to an operator or service representative. Alleged events and product conditions are included in this definition.

V. Requirements

Initial Report:

1. Xerox organizations s hal l estab lish a proc es s for indiv i dua ls to rep ort produc t in ci den ts to Xerox Environment Health and Safety within 24 hours of becoming aware of the event.

2. The information to be provided at the time of reporting is contained in Appendix A (Health and Safety Incident Report involving a Xerox product).

3. The initial notification may be made by any of the methods that follow:

• For incidents in North America and Dev eloping Markets West (Brazil, Mex ico, Latin

American North and Latin American South): – Electronic mail Xerox EH&S at: usa.xerox.eh s@xerox.com. – Fax Xerox EH&S at: 1-585-216- 881 7 [inte lnet 8*219 -8 817 ].

• For incidents in Europe and Deve loping Markets East (Middle East, Africa, India,

China and Hong Kong): – Electronic mail Xerox EH&S at: ehs-europe@xerox.com. – Fax Xerox EH&S at: +44 (0) 1707 353914 [intel net 8*66 8 3914] .

NOTE: If sending a fax, please also send the original via internal mail.

Responsibilities for resolution:

1. Business Groups/Prod uct Design Teams responsible for the prod uct inv olved in the inci dent shall:

a. Manage field bulletins, customer correspondence, product recalls, safety retrofits. b. Fund all field retrofits.

2. Field Service Operations shall: a. Preserve the Xero x product in volved an d the scene of the incide nt inclusiv e of any

associated equipment located in the vicinity of the incident.

b. Return any affected equipment/part(s) to the location designated by Xerox EH&S

and/or the Business Division.

c. Implement all safety retrofits.

3. Xerox EH&S shall: a. Manage and report all incident investigation activities. b. Review and approve proposed product corrective actions and retrofits, if necessary. c. Manage all communications and correspondence with government agencies. d. Define actions to correct confirmed incidents.

VI. Appendices

The Health and Safety In ciden t Rep or t i nv olvi ng a X erox P roduc t (F orm # EH&S-700) is a va il able in the locations that follow:

• On electronic documentation (EDOC), located in the Library.

• In the hardcopy, located at the end of the manual.

Introduction

Health and Safety Incident reporting

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Page 18

Translation of Warnings

WARNING

A warning is used whenever an operating or maintenance procedure, practice, condition or statement, if not strictly observed, could result in personal injury.

DANGER: Une note Danger est utilisée chaque fois qu'une procédure d'utilisation ou de maintenance peut être cause de blessure si elle n'est pas strictement respectée.

AVVERTENZA: Un segnale di avvertenza è utilizzato ogni volta che una procedura oper ativa o di manutenzione, una pratica, una condizione o un'istruzione, se non strettamente osservata, potrebbe causare lesioni personali.

VORSICHT: Weist darauf hin, dass ein Abweichen von den angeführten Arbeits- und Wartungsanweisungen gesundheitliche Schäden, möglicherweise sogar schwere Ver letzungen zur Folge haben kann.

AVISO:Un aviso se utiliza siempre que un procedimiento de operación o mantenimiento, práctica o condición puede causar daños personales si no se respetan estrictame nte.

WARNING

Do not work in a confined space. 1 m (39 inches) space is needed for safe working. DANGER: Ne pas travailler dans un espace restreint. 1 mètre d'espace est nécessaire

pour un dépannage en toute sécurit é. AVVERTENZA: Non lavorare in uno spazio limitato; è necessario uno spazio di almeno

un metro attorno alla macchina per la sicurezza dell'operatore. VORSICHT: Nur mit ausreichendem Bewegungsspielraum (1 m) arbeiten. AVISO: No trabaje en un espacio reducido. Se necesita 1 metro de espacio para trabajar

con seguridad.

WARNING

Follow the service p rocedure exactly as written. Use of con trols or adjustmen ts other than those specified in this manu al, may result in an exposure to invisi ble laser radia tion. During servicin g, the invisible laser radiation can cause eye damage if looked at directly.

DANGER : Les procédures de dépannage doivent être suivies à la lettre. Si les réglages ou vérifications ne sont pas effectués suivant les instructions de ce manuel, il peut y avoir un risque d'exposition dangereuse au faisceau laser. Celui-ci peut provoquer des lésions oculaires s'il est observé directement.

AVVERTENZA: Eseguire le procedure di se rvizio esattamente c ome descrit to. L'utilizz o di dispositivi di controllo o di r egistra zione div ersi da qu elli riportati in questo manuale potrebbe comportare un'esposi zione a radia zioni laser in visibi li. Tali radiazioni possono danneggiare gli occhi se si guarda diret tamente il fascio laser durante gli interventi di servizio.

VORSICHT: Die Wartungsarbeiten genau den Anweisungen entsprechend durchführen. Der Umgang mit Steuer- oder Bedienelementen, deren Verwendung nicht ausdrücklich in diesem Handbuch angewiesen wurde, kann dazu führen, dass unsichtbare Laser strahlung frei gesetzt wird. Direkter Blickkontakt mit dem Laserstra hl kann bleibende Augenschäden verursachen.

AVISO: Siga los procedimientos de mantenimiento tal como están descritos. El uso de controles o ajustes no especificados en este manual puede tener como resultado la exposición a radiación láser invisible. Durante las operaciones de mantenimiento, la radiación de láser invisible puede causar daños en los ojos si se mira directamente a ella.

WARNING

Do not install a fuse of a different type or rating. Installing the wrong type or rating of fuse can cause overheating and a risk of fire.

DANGER: Ne pas installer de fusible de type ou de calibre différent. Il existe un risque de surchauffe voire d'incendie.

AV VERTENZA: per ev itare rischi di surriscaldamento o d'incendi o, non ins t alla re un f us-

ibile di tipo o carica diversi da quelli esistenti. VORSICHT: Keine Sicherungen anderer Art oder anderer Leistung auf dem IOT-PWB

installieren - Überhitzungs- und Brandgefahr. AVISO: No instale un fusible de potencia o tipo distinto. Un fusible de potencia o tipo

distinto puede producir sobrecalentamiento y el riesgo de incendio.

WARNING

Switch off the elec tricity to the machine. Refer to GP 14. Disconnect the power cord from the customer supply while performing tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury.

DANGER : Mettez la machine hors tension. Reportez-vous à GP 14. Déconnect ez le co rdon d'alimentation de l'alimentation du client lorsque vous réalisez des tâches qui ne nécessitent pas d'électricité. L' électricité peut être à l'origine de blessures, voire d'un accident mortel. Les pièces amovibles peuvent être à l'origine de blessures.

AV VERTENZA: Sp egnere la macchina. Vedere GP 14. Scollegare il cavo di alimentazione dall'alimentatore quando si eseguono attività che non richiedono elettricità. L'elettricità può causare morte o lesioni personali. Le parti in movimento possono causare lesioni personali.

VORSICHT: Schalten Sie die Stromversorgung d er Ma sch ine ab . S iehe au ch GP 14. Zie hen Sie das Stromkabel ab , wenn Sie Aufgaben ausf ühren, für die keine Strom versorgung benötigt wird. Stromschläge können Todesfällen oder Verletzungen verursachen. Bewegliche Teile können zu Verletzungen führen.

AV ISO: Apague la electricidad de la máquina. Consulte el GP 14. Desconecte el cable de alimentación eléctrica de la toma de pared mientras esté realizando tareas que no necesiten corriente. La electricidad puede causar daños o la muerte. Las partes móviles pueden causar daños.

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Introduction

Translation of Warnings

Page 19

WARNING

Do not switch on the electricity to the machine while a ground circuit is disconnected. Ground circuits ensure that the machine remains safe during a fault condition.

DANGER : Ne pas mettre la machine sous tension si un circuit de mise à la masse est déconnecté. Les circuits de mise à la mass e permettent de garantir la sécurité de la machine lors d'un incident.

AVVERTENZA: Non accendere la macchina se uno dei conduttori di terra non è connesso. In caso di guasti elettrici, tali conduttori garantiscono la sicure zza del sistema.

VORSICHT: Stromzufuhr zum Gerät nicht einschalten, wenn keine Erdung gegeben ist. AVISO: No encienda la máquina mientras esté deconectado al gún circuito de tierra. Los

circuitos de tierra mantienen la seguridad de la máquina en las situaciones de averías o errores.

WARNING

Take care when measuring AC mains (line) voltage. Electricity can cause death or injury. DANGER: Prendre des précautions lors du relevé de la tension de la prise de courant

alternatif. L'électricité peut entraîner des blessures graves voire mortelles. AVVERTENZA: Procedere con cautela durante la misurazione della tensione CA della

rete. L'elettricità può causare infortuni o morte. VORSICHT: Bei der Netzspannungsprüfung stets vorsichtig vorgehen AVISO: Tenga cuidado al medir la tensión de la línea de alimentación de corriente

alterna. La electricidad puede causar lesiones e incluso la muerte.

WARNING

Do not repair or install a new fuse F1 on the IOT PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

DANGER : Ne pas réparer de fusible F1 ou en installer un nouveau sur la carte d'alimentation de la machine. Il existe un risque de surchauffe voire d'incendie.

AVVERTENZA: per evitare rischi di surriscaldamento o d'incendio, non riparare o installare un nuovo fusibile F1 sul PWB IOT.

VORSICHT: Die Sicherung F1 auf dem IOT-PWB nicht reparieren oder neu installieren Überhitzungs- und Brandgefahr.

AVISO: No repare un fusible F1 ni instale uno nuevo en la PWB de la IOT. Un fusible reparado o nuevo puede producir sobrecalentamiento y el riesgo de incendio.

WARNING

Do not repair or install a new fuse F1 on the power distribution PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

DANGER : Ne pas réparer de fusible F1 ou en installer un nouveau sur la carte de distribution électrique. Il existe un risque de surchauffe voire d'incendie.

AVVERTENZA: per evitare rischi di surriscaldamento o d'incendio, non riparare o installare un nuovo fusibile F1 sul PWB distribuzione di alimentazione

VORSICHT: Die Sicherung F1 auf dem Stromverteilungs-PWB nicht reparieren oder neu installieren - Überhitzungs- und Brandgefahr.

AVISO: No repare un fusible F1 ni instale uno nuevo en la PWB de distribución de energía eléctrica. Un fusible reparado o nuevo puede producir sobrecalentamiento y el riesgo de incendio.

WARNING

Do not repair or install a new fuse F1 on the main drive PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

DANGER : Ne pas réparer de fusible F1 ou en installer un nouveau sur la carte d'entraînement principal. Il existe un risque de surchauffe voire d'incendie.

AVVERTENZA: per evitare rischi di surriscaldamento o d'incendio, non riparare o installare un nuovo fusibile F1 sul PWB azionamento principale.

VORSICHT: Die Sicherung F1 auf dem Hauptantriebs-PWB nicht reparieren oder neu installieren - Überhitzungs- und Brandgefahr.

AVISO: No repare un fusible F1 ni instale uno nuevo en la PWB de impulso principal . Un fusible reparado o nuevo puede producir sobrecalentamiento y el riesgo de incendio.

WARNING

Avoid exposure to laser beam. Invisible laser radiation. DANGER : Eviter toute exposition au faisceau laser. Radiation laser invisible. AVVERTENZA: Evitare l'esposizione al fascio laser. Radiazioni laser invisibili. VORSICHT: Nicht in den Laserstrahl blicken. Verletzungsgefahr durch unsichtbare

Laserstrahlung. AVISO: Evite la exposición al rayo láser. Radiación de láser invisible.

WARNING

Take care during this procedure. Motors will become hot during normal operation. DANGER : Exécuter cette procédure avec précaution. Les moteurs peuvent devenir très

chauds en fonctionnement normal. AVVERTENZA: procedere con cautela durante questa procedura. I motori si riscaldano

molto durante il funzionamento. VORSICHT: Bei diesem Vorgang vorsichtig vorgehen, da Motoren im Normalbetrieb hei ß

werden können. AVISO: Tenga cuidado al efectuar este procedimiento. Los motores alcanzan altas tem-

peraturas durante su funcionamiento normal.

WARNING

Do not touch the fuser while it is hot. DANGER : Ne pas toucher au four pendant qu'il est encore chaud. AVVERTENZA: Non toccare il fonditore quando è caldo. VORSICHT: Fixierbereich erst berühren, wenn dieser abgekühlt ist. AVISO: No toque el fusor mientras está caliente.

Introduction

Translation of Warnings

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Page 20

WARNING

Take care not to topple the LCSS. The LCSS is unstable when undocked from the machine. Do not show the customer how to undock the LCSS.

DANGER: Attention à ne pas faire tomber la trieuse/agrafeuse petite ca pacité. Elle n'est pas stable lorsqu'elle est détachée de la machine. Ne pas montre r au client comment détacher la trieuse/agrafeuse.

AVVERTENZA: fare attenzione a non destabilizzare il modulo della pinzatrice/impilatore da 2000 fogli. Quando è sganciato dalla macchina, il modulo è instabile: non mostrare al cliente come sganciarlo

VORSICHT: Stapler nicht umstoßen. Nach Trennung d es Staplers vom Document Centre ist dieser sehr instabil

AVISO: Tenga cuidado de que no se caiga el apilador/grapadora de baja capacidad. Cuando no está acoplada a la máquina es inestable. No le muestre al cliente como desa coplar el apilador/grapadora de baja capacidad.

WARNING

Keep away from the crease b lade mechanism when working in close proximity to the booklet maker while the machine is powered on. The crease blade mechanism activates quickly and with great force.

DANGER: Ne pas s'approcher du méchanisme de la lame de pliage lors d'une activité à proximité de la plieuse/brocheuse pendant que la machine est sous tension. Ce mécan isme s'active rapidement et avec force.

AVVERTE NZA: Qu ando la ma cchina è accesa, t enersi a de bita distanza d alla lama di piegatura mentre si opera in prossimità della stazione libretto. Il meccanismo della lama di piegatura si attiva con velocità e forza notevoli.

VORSICHT: Wenn bei eingeschaltetem Gerät nahe am Booklet Maker gearbeitet wird, von der Schneidevorrichtung fernhalten. Die Schneidevorrichtung wird schnell und mit viel Druck ausgelöst.

AVISO: Manténgase apartado del mecanismo de la cuchilla hendedora cuando tr abaje junto al realizador de folletos si la máquina está encendida. Dicho mecanismo se activa de forma rápida y con mucha fuerza.

WARNING

Do not touch the test pads on the embedded fax PWB while the machine is switched on. Dangerous voltages may be present that could cause death or injury.

DANGER : Ne pas toucher les contacts de test de la carte de ci rcuits imprimés du fax intégré tant que la machine est sou s tension. Ils représenten t un risqu e de chocs éle c triques qui sont un danger de mort ou peuvent entraîner des blessures graves.

AVVERTENZA: non toccare le aree di contatto del PWB del fax incorporato mentre la macchina è accesa. La presenz a di voltaggi pericolosi comporta il rischio di morte o lesioni personali.

VORSICHT: Die Testpads (Prüfkontakte) der Platine für das integrierte Fax nicht berühren, solange das Gerät eingeschaltet ist. An den Pads liegt eine Spannung an; es besteht Stromschlag- bzw. Lebensgefahr!

AVISO: No toque la zona terminal de prueba que presenta el circuito impreso del fax interno mientras la máquina está encendida, ya que podría haber tensiones peligrosas que podrían provocar lesiones o incluso la muerte.

WARNING

Only use the correct plug to connect a power lead to a power outlet. DANGER : Toujours utiliser la fiche appropriée pour connecter le cordon d'alimentation

à la prise. AVVERTENZA: Usare la spina corretta per connettere il cavo elettrico alla presa. VORSICHT: Nur Netzkabel mit dem für die vorhandenen Netzsteckdose geeigneten

Netzstecker verwenden. AV ISO: Utilice solamente un enchu fe apropiado p ara conect ar el cable de aliment ación a

la toma de corriente.

WARNING

Take care during this procedure. Sharp edges may be present that can cause injury. DANGER : Exécuter cette procédure avec précaution. La présence de bords tranchants

peut entraîner des blessures. AVVERTENZA: procedere con cautela durante questa procedura. Possono essere pre-

senti oggetti con bordi taglienti pericolosi. VORSICHT: Bei diesem Vorgang vorsichtig vorgehen, damit keine Verletzungen durch

die scharfen Kanten entstehen.

AVISO: Tenga cuidado al efectuar este procedimiento. Puede haber bordes afilados que podrían producir lesiones.

WARNING

Take care when measuring AC mains (line) voltage. Electricity can cause death or injury. DANGER : Prendre des précautions lors du relevé de la tension de la prise de coura nt

alternatif. L'électricité peut entraîner des blessures graves voire mortelles. AVVERTENZA: Procedere con cautela durante la misurazione della tensione CA della

rete. L'elettricità può causare infort uni o morte. VORSICHT: Bei der Netzspannungsprüfung stets vorsichtig vorgehen AVISO: Tenga cuidado al medir la tensión de la línea de alimentación de corriente

alterna. La electricidad puede causar lesiones e incluso la muerte.

Do not attempt any repairs to the power cord or safety ground harness/conductor. DANGER : Ne pas tenter de réparer le faisceau/conducteur de mise à la masse ou du

cordon d'alimentation. AVVERTENZA: non eseguire riparazioni sul cavo dell'alimentazione o sul conduttore di

terra di sicurezza. VORSICHT: Keine Reparaturen am Netzkabel oder am Schutzleiter vornehmen. AVISO: No intente reparar el cable de alimentación ni el conductor/mazo de tierra de

protección.

WARNING

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WARNING

Do not remove the SPDH while the SPDH is lowered. In the lowered position the counterbalance springs are compressed and can cause injury when released.

DANGER : Ne pas retirer le CAD monopasse alors qu'il est en position basse. Dans cette position, les ressorts compensateurs sont compressés et peuvent entraîner des blessures s'ils se relâchent.

AVVERTENZA: Non rimuovere l'alimentatore automatico a passaggio singolo quando è abbassato. In questa posizione, le molle del contrappeso sono compresse e possono causare lesioni al rilascio.

VORSICHT: Vorlageneinzug nicht in abgesenkter Position entfernen. Bei abgesenktem Vorlageneinzug sind die Ausgleichsfedern zusammengedrückt und können bei Fre¬igabe Verletzungen verursachen.

AVISO: No quite el alimentador de documentos de pasada única si está bajado. Cuando está bajado, los resortes de contrapeso están comprimidos y pueden causar lesiones al soltarse.

WARNING

Take care not to topple Tray 6. Tray 6 is unstable when undocked from the machine. Do not show the customer how to undock Tray 6.

DANGER : Attention à ne pas faire tomber le magasin 6. Le magasin 6 n’est pas stable lorsqu’il est détaché de la machine. Ne pas montrer au client comment détacher le magasin 6.

AVVERTENZA: Fare attenzione a non destabilizzare il vassoio 6. Quando è sganciato dalla macchina, questo vassoio è instabile: non mostrare al cliente come sganciarlo.

VORSICHT: Behälter 6 nicht umstoßen.Der Behälter ist nach der Trennung vom Gerät sehr instabil.Benutzer nicht im Trennen des Behälters vom Gerät einweisen.

AVISO: Tenga cuidado de que no se caiga la bandeja 6. Cuando no está acoplada a la máquina, la bandeja 6 es ine stable.No le mu e stre a l clie nte com o desacoplar la bandeja

WARNING

Take care when removing the latch. The latch contains a compressed spring, which can cause injury when released.

DANGER: Faites attention en déverrouillant le levier : il comporte un ressort comprimé, ce qui présente un risque de blessure lors du déverrouillage.

AVVERTENZA: Rimuovere il gancio con cura in quanto contiene una molla compressa che può causare lesioni al rilascio.

VORSICHT: Be im Entfernen der Verriegelung mit Vorsicht vorgehen. Es ist eine unter Spannung stehende Feder enthalten, die bei spontaner Freisetzung Verletzungen verursachen kann.

AVISO: Tenga cuidado al soltar el enganche. Tiene un resorte comprimido, que puede causar alguna lesión al soltarlo.

WARNING

Mandatory safety warning. This procedure must be performed by 2 people. The module is heavy.

DANGER: Avertissement obligatoire. Cette procédure doit être effectuée par 2 personnes. Le module est très lourd.

AVVERTENZA: Avviso di sicurezza obbligatorio. A causa della pesantezza del modulo, questa procedura deve essere eseguita da due persone.

VORSICHT: Verbindliche Sicherheitsvorschrift - dieser Vorgang muss von zwei Personen ausgeführt werden, da das Modul sehr schwer ist.

AVISO: Aviso de seguridad obligatorio. Este procedimiento debe ejecutarse entre dos personas. El módulo pesa mucho.

WARNING

Do not break the glass. Broken glass can cause injury. DANGER: Attention à ne pas briser la glace sous risque de blessure. AVVERTENZA: Per evitare il rischio di lesioni, non rompere il vetro. VORSICHT: Glas nicht zerbrechen - Verletzungsgefahr. AVISO: No rompa el cristal. El cristal roto puede ocasionar daños.

WARNING

Wear protective gloves when using solvents and cleaning agents, PL 26.10 Item 10 . DANGER : Porter des gants de protection lors de l'utilisation de solvants et de produits

de nettoyage, PL 26.10 Item 10. AVVERTENZA: utilizzare guanti protettivi durante l'impiego di solventi e soluzioni per

pulizia P L 26.1 0 Item 10 . VORSICHT: Beim Einsatz von Lösungs- und Reinigungsmitteln Handschuhe tragen PL

26.10 Item 10.

AVISO: P óngase guantes de protección cuando utilice disolventes y productos de limpieza PL 26.10 Item 10.

WARNING

Do not use the power button as a safety disconnect device. The power button is not a disconnect device. Disconnect the pow er cord from the supply to is ola te the e quipment.

DANGER : Ne vous servez pas de l’interrupteur comme d’un dispositif de déconnexion. L’interrupteur n’est pas un dispositif de déconnexion. Débranchez le câble d’alimenta tion de la prise électrique pour isoler l’appareil.

AVVERTENZA: L'interruttore di alimentazione non è un dispos itivo di disconnessione di sicurezza e pertanto non va utilizzato come tale. Per isolare la macchina, scollegare il cavo di alimentazione dalla presa elettrica.

VORSICHT: Zur Unterbrechung der Gerätestromzufuhr nicht den Betriebsschalter verwenden, sondern das Netzkabel aus der Steckdose ziehen, an die das Gerät angeschlossen ist. Nur dann ist der Drucker vollständig vom Stromnetz getrennt.

Introduction

Translation of Warnings

August 2015

Xerox® WorkCentre® 5890 Family

Page 22

AVISO: No utilice el botón de encendido/apagado como dispositivo de desconexión de seguridad. El botón de encendido/apagado no es un dispositivo de desconexión. Desconecte el cable de alimentación de la fuente de energía para aislar el equipo.

WARNING

USA and Canada. Do not install this machine in a hallway or exit route that does not have 1.12 m (44 inches) of space additional to the normal space requirements in front of the machine. To conform with fire regulations this additional 1.12 m (44 inches) of space is needed in front of the machine in hallway and exit routes.

DANGER : États-Unis et Canada. Si cette machine est installée dans un couloir ou une voie de sortie, 1,12 m (44 pouces) d'espace supplémentaire à l'espace normal doit être disponible devant la machine conformément aux normes de sécurité d'incendie.

AVVERTENZA: N/A VORSICHT: N/A AVISO: Estados Unidos y Canadá. No instale esta máquina en un corredor o ruta de sal-

ida que no tenga 1.12 m (44 pulgadas) de ancho delante de la máquina, sin incluir el espacio que ocupe la máquina. Este espacio adicional de 1.12 m (44 pulgadas) delante de la máquina en corredo res y rutas de salida es n ecesario para cum plir los requisi tos de las normas sobre incendios.

WARNING

Isolate the machine from the customers network before performing ta sks that do not need network access. Isolating the machine will prevent remote diagnostic access , GP

15.

AVERTISSEMENT: Isole z la machine d u réseau des clients avant d’effectu er les tâches qui ne nécessitent pas l’accès au réseau. Cette isola tion bloquera l’accès dia gnostique à distance, GP 15.

AVVERTENZA: Prima di eseguire attività che non richiedono l’accesso alla rete, isolare la macchina dalla rete del cliente. L’isolamento della macchina imped is ce l’a cce sso alla diagnostica remota (GP 15).

ACHTUNG: Für Aufgaben, bei denen kein Netzwerkzugriff erforderlich ist, das Gerät vom Kundennetzwerk trennen. Hinweis: Bei Trennung des Geräts ist keine Ferndiag nose möglich (GP 15).

AVISO: Desconecte la máquina de la red del cliente para realizar operaciones que no necesiten acceso a red. Desconectar la máquina de la red evitará que se genere el diag nóstico de acceso remoto, GP 15.

WARNING

Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 14. Disconnect the powe r cord. Electricity can cause death or injury. Moving parts can cause injury.

DANGER : Assurez-vous que la machine est hors tension lorsque vous effectuez des tâches ne nécessitant pas d'alimentation électrique. Reportez-vous à GP 14. Débranchez le câble d'alimentation pour prévenir tout risque d'électrocution. Les chocs électriques peuvent présenter un danger de mort ou entraîner des blessures graves. De plus, certaines pièces, lorsqu'elles sont en mouvement, peuvent être source de

blessures graves. AVVERTENZA: Accertarsi di isolare la macchina dall'alimentazione elettrica quando si

eseguono attività che non richiedono elettricità. Vedere GP 14. Scollegare il cavo di ali mentazione. L'elettricità può causare morte o lesioni personali. Le parti in movimento possono causare lesioni personali.

VORSICHT: Sicherstellen, dass die Stromversorgung des Geräts bei Arbeiten, die keinen Strom erfordern, a usgeschaltet ist. Siehe auch GP 14. Den Netzstecker zieh en. Andernfalls besteht Stromschlaggefahr und Verletzungsgefahr durch bewegliche Teile.

AVISO: Asegúrese de mantener la máquina aislada de la energía eléctrica mientras realiza tareas que no necesitan electricidad. Consulte GP 14. Desconect e el cable de alimentación. La energía eléctrica puede producir lesiones o incluso la muerte. Las piezas sueltas pueden producir lesi ones.

WARNING

Take care not to topple the LVF BM. The LVF BM is unstable when undocked from the machine. Do not show the customer how to undock the LVF BM

DANGER : Attention à ne pas faire tomber la plieuse/brocheuse du module de finition petite capacité. Elle n'est pas stable lorsqu'elle est détachée de la machine. Ne pas mon trer au client comment détacher la plieuse/brocheuse du module de finition petite capacité.

AVVERTENZA: Fare attenzione a non destabilizzare la stazione libretto della stazione di finitura per bassi volumi. Quando è sganciata dalla macchina, la stazione libretto è instabile: non mostrare al cliente come sganciarla.

VORSICHT: Finisher-Booklet Maker für kleine Auflagen (LVF BM) nicht kippen. Nach der Trennung vom Drucker steht das Endverarbeitungsgerät nicht sta bil. Kunden nicht in der Abkopplung des Endverarbeitungsgeräts vom Drucker einweisen.

AVISO: Tenga cuidado de que no se caiga el realizador de folletos de la acabadora de bajo volumen. Cuando no está acoplado a la máquina es inestable. No le muestre al cli ente como desacoplar el realizador de folletos de la acabadora de bajo volumen.

WARNING

Ensure that the ground plate is located between the Fax PWB and the front cover. The ground plate provides a ground path for lightning strikes. Electr icity can cause death or injury.

DANGER: Assurez-vous que la plaque de masse est positionnée entre la carte de câblage imprimé (PWB) du fax et le panneau avant. La plaque de masse fournit un chemin de mise à la terre pour la foudre. L’électricité peut tuer ou blesser.

AVVERTENZA: Assicurarsi che la piastra di messa a terra venga posizionata tra la scheda di collegamenti stampata (PWB) del fax e la copertura anteriore. Tale piastra for nisce un percorso di messa a terra pe r la protezione contro le scariche atmosferiche. L’elettricità può causare lesioni o morte.

VORSICHT: Sicherstellen, dass sich die Grundplatte zwischen Fax PWB und vorderer Abdeckung befindet. Die Grundplatte dient als Blitzableiter. Elektrischer Strom kann lebensgefährlich sein.

AVISIO: Asegúrese de que la placa de conexión a tierra esté situada entre la tarjeta del fax y la cubierta frontal. La placa de con exión a tierra facilita una ruta de conexión a tierra para los rayos. La electricidad puede provocar lesiones graves e incluso mortales.

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SCP 1 Initial Actions........................................................................................................ 1-3

SCP 2 Call Actions.......................................................................................................... 1-4

SCP 3 Fault Analysis....................................................................................................... 1-5

SCP 4 Subsystem Maintenance...................................................................................... 1-7

SCP 5 Final Actions ........................................................................................................ 1-8

SCP 6 Machine Features ................................................................................................ 1-9

1 Service Call Procedures

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Service Call Procedures

Page 24

SCP 1 Initial Actions

Use the Service Call Procedures to find a problem with the machine.

Use the Initial Actions to collect the information on the machine performance.

Also refer to SCP 6 Machine Features.

Initial Actions

• Switch off the machine, then switch on the machine, GP 14.

• If the machine cannot be switche d off, go to GP 14 How to Switch Off the Machine or Switch On the Machine.

• Ensure that the mach ine has the latest available machine so ftware loaded before com mencing any diagnostic or repair procedures.

Procedure

WARNING

Switch off the electricity to the machine. Refer to GP 14. Disconnect the power lead from the customer supply while preforming tasks that do not need electricity. Electricity can cause death or injury. Moving parts can cause injury.

WARNING

Do not work in a confined space. 1m (39 inches) space is needed for safe working.

1. Take note of problems, error messages or error codes. If necessary, refer to Machine Sta-

tus.

2. Ask the operator to describe or demonstrate the problem.

NOTE: If the machine is password protected, login into service copy mode, refer to GP 1.

3. If the problem is t he resu lt of an inc orr ec t a ction by th e o perator, refer the operator to the user documentation.

4. Check the steps that follow: a. The power lead is connected to the wall outlet and to the machine. b. Documents are not loaded in the SPDH or on the document glass. c. The paper is loaded correctly. d. All paper trays are closed. e. All covers are closed or installed. f. If a telephone line cabl e i s ins talle d, m ak e s ure th at th e c abl e is c on nected between

the line socket and the wall jack.

g. If a telephone li ne cable is installed, make sure that the customer te lephone lin e is

functioning.

5. Check the machine service log book for previous actions that are related to this call.

6. Go to SCP 2 Call Actions.

Machine Status

To display a list of the most recent fault codes, perform the steps that follow:

1. Press the Machine Status key on the UI.

2. Touch the Active Messages tab on the UI.

3. Touch the Fault History button on the UI. If the ‘Machine Status’ screen is not accessible, go to dC122 to view the fault history.

To display the active messages on the UI, perform the steps that follow:

1. Press the Machine Status key on the UI.

2. Touch the Active Messages tab on the UI

3. Select Faults & Alerts from the pull down menu.

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Service Call Procedures

SCP 1

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SCP 2 Call Actions

Use the Call Actions during a service call.

Procedure

1. If this is the first service call to this machine, perform the following actions: a. If the ‘install wizard’ ha s failed to i ns tall the S IM ca rd , go to 3 03-40 5-00, 303-4 06-00

SIM Card Fault RAP.

b. Check the machine configuration with the customer. Check that all the required hard-

ware and software is install ed. Che ck that all the r equi red hard ware a nd software is

enabled. c. Check that all the machine settings are entered correctly. d. Mark off the hardware options, software optio ns or Tags installed on the Tag matrix

cards. e. Enter the machine information and the customer information in the service logbook. f. If the machine has a tray 6 installed, check the top edge registration, ADJ 70.4.

2. Review the copy, print and Fax samples.

3. Make sure the user access settings are correct. If necessary refer to the user documentation.

4. To prevent the deletion of th e customer information and soft machine settings, perfor m NVM Save and Restore. Refer to dC361 NVM Save and Restore.

5. If necessary, perform GP 19 Network Clone Procedure.

NOTE: The clone file must be taken whenever the customer changes the network controller setting or after the system software is changed.

6. Before switching off the mach ine or cle aring the me mory, check for a customer job in the memory.

7. Check and record the total print counter.

8. Check the machine for waste toner contami nation. Refer to the OF11 Waste Tone r Contamination RAP.

9. Clean the relevant optical sensors:

• SPDH reg sensor, PL 5.18 Item 11.

• SPDH feed sensor, PL 5.20 Item 10.

• SPDH ta keaway sensor, PL 5.20 Item 10.

• SPDH length sensor 2, PL 5.30 Item 9.

• SPDH last sheet out sensor, PL 5.30 Item 9.

• Tray 1 feed sensor, PL 70.30 Item 24.

• Tray 2 feed sensor, PL 70.30 Item 24.

• Tray 3 feed sensor, PL 80.32 Item 6.

• Tray 4 feed sensor, PL 80.33 Item 3.

• HCF exit sensor, PL 80.33 Item 3.

• Tray 6 feed sensor, PL 80.45 Item 6.

• Tray 6 empty sensor, PL 80.45 Item 6.

• (65-90 ppm) Wait sensor, PL 70.30 Item 25.

• (65-90 ppm) Duplex sensor, PL 80.20 Item 4.

• (65-90 ppm) Registration sensor, PL 80.17 Item 3.

• (1K LCSS) entry sensor, PL 11.122 Item 3.

• (2K LCSS) entry sensor, PL 11.24 Item 3.

• (LVF BM) booklet staple paper detect sensor, PL 11.74 Item 5.

• (LVF BM) finisher entry sensor, PL 1 1.75 Item 7.

• (HVF) Bin 1 rear wall sensor, PL 11.140 Item 17.

10. Check the LVF BM staple cartridges. If necessary, install new LVF BM staple cartridges,

PL 11.78 Item 8.

11. Go to SCP 3 Fault Analysis.

Service Call Procedures

SCP 2

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SCP 3 Fault Analysis

Use the Fault Analysis to identify a fault.

Procedure

WARNING

Isolate the machine from the customers network before performing ta sks that do not need network access. Isolating the machine will prevent remote diagnostic access , GP

15.

Use the machine in all modes until the fault is found.

Go to the correct procedure for the machi ne fau lt. Whe n the faul t is cl eared , go to SCP 4 Subsystem Maintenance.

• Power Up Problems

• Sleep Mode Problems

• User Interface Problems

• Messages, Fault Codes and Status Codes

• SPDH Problems

• Paper Supply and Paper Feed Problems

• OCT Problems

• 1K LCSS Problems

• 2K LCSS Problems

• LVF BM Problems

• HVF, HVF BM, Inserter and Tri-Folder Problems

• Fax Problems

• Other Problems

Power Up Problems

• If the UI has stalled and shows the splash-logo screen, or the system appears to have power but the UI is blank, go to the OF2 Post Error RAP.

• Go to the OF3 Dead Machine RAP if the machine has the problems that follow: – The machine will not power up. – There is no information on the user int erfac e. – There is no LED illumination on the user interface. – If all the panel lights are on, the UI touch screen is illuminated and the machine then

powers off

• If the UI displays ‘system unav ai la bl e’ o r the machine does not com e to a ‘R eady to sc an your job’ state. Go to the OF5 Boot Up Failure RAP.

Sleep Mode Problems

• If the machine fails to enter or exit sleep mode, go to the 301K Sleep Mode RAP.

User Interface Problems

• If the user interface is not illuminated, go to the 302A Touch Screen Failure RAP.

• If the user interfac e is illumi nated, but there is no inform ation, go to the 302B UI Co ntrol Panel Button or Touch Screen RAP.

Messages, Fault Codes and Status Codes

• If a fault code is displayed, go to the Status Indicator RAP for that code.

• If a status code or message is displayed, but not a fault code, go to OF4 Status Code and Messages RAP.

• If the machine has the problems that follow, go to the 319-401-00, 319-402-00 Stress Out of Memory RAP.

– A message that there is not enough memory to complete the job. – The machine does not print a complex job. – The customer reports that the print speed is slow.

• If a fault code and the messa ge ‘ Ma rk Se rv ice Unav ai la ble ’ i s dis pla ye d, pe rf orm the Status Indicator RAP for that code. If the fault continues after the RAP is performed, go to the

303B Mark Service Unavailable RAP.

SPDH Problems

• If the SPDH has detected a docu ment of the wrong s ize, go to the 305A Document Size Sensors Failure RAP.

• If the SPDH does not detect the documents in the SPDH input tray, go to the 305C Document Present Failure RAP.

• If the message ‘Due to a system error all sca nned jobs have been del eted’ is displayed, go to the 305B Last Sheet Out Sensor Failure RAP.

• If the SPDH is damaging documents, go to the 305D Damaged Documents RAP.

• If the machine locks up after the SP DH scans documents in duplex mode, perfo rm the

305-960-00 SPDH LED Fan Lock Alarm RAP.

Paper Supply and Paper Feed Problems

• For the paper supply problems that do not have a fault code, perform the procedures that follow, as appropriate:

– 371A Tray 1 and Tray 2 Empty RAP. – 373A Tray 3 and Tray 4 False Low Paper Level RAP. – 375A Bypass Tray RAP. – 371B Tray 1 and 2 Wrong Size Paper RAP. – 373B Tray 3 or Tray 4 Out of Paper RAP. – 370A Tray Out of Service RAP. – 376A Tray 6 Empty RAP

• If tray 6 is not set to the corr ect paper size, p erform AD J 70.2 Tray 6 Paper Tray Guide Setting.

• If the machine produces a multifeed, go to the OF8 Multi-feed RAP.

OCT Probl e m s

• Go to the 312-301-00 Offset Catch Tray Failure RAP.

• If the prints adhere to each other in the OCT, go to the OF6 Ozone and Air Systems RAP.

1K LCSS Problems

• If the machine has a 1K LCSS fa ult , but n ot a fault code, perform the pr o cedur es that follow, as appropriate:

– 311A-120 Bin 1 Overload RAP. – 311B-120 Initialization Failure RAP. – 311C-120 1K LCSS Power Distribution RAP. – 311D-120 1K LCSS to Machine Communication Interface RAP.

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– 311E-120 1K LCSS PWB DIP Switch Settings RAP. – 311F-120 1K LCSS PWB Damage RAP. – 311G-120 Copy Damage in the 1K LCSS RAP. – 311H-120 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP. – 311J-120 1K LCSS Poor Stacking RAP .

• If the machine has th e problems that follow, go to the 311E-120 1K LCSS PWB DIP Switch Settings RAP:

– False jam clearance messages. – Communication errors between the LCSS and the machine.

• If the staples of a stapled set are not correct, go to the 311-364-00-120 Stapling Failure RAP.

• If the prints bond together in the LCSS trays, go to OF6 Ozone and Air Systems RAP.

2K LCSS Problems

• If the machine has an 2K LCSS fault, but not a fault code, perform the procedures that follow, as appropriate:

– 311A-110 2K LCSS Poor Stacking RAP. – 311B-110 Bin 1 Overload RAP. – 311C-110 2K LCSS Initialization Failure RAP. – 311D-110 2K LCSS Power Distribution RAP. – 311E-110 2K LCSS to Machine Communications Interface RAP. – 311F-110 2K LCSS PWB DIP Switch Settings RAP. – 311G-110 2K LCSS PWB Damage RAP. – 311H-110 Copy Damage in the 2K LCSS RAP. – 311J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.

• If the punched holes are out of position, perform ADJ 11.3-110 Hole Punch Position.

• If the machine has the problems that follow, go to the 311F-110 2K LCSS PWB DIP Switch Settings RAP:

– False jam clearance messages. – Communication errors between the LCSS and the machine.

• If the staples of a stapled set are not correct, go to the 311-364-00-110 Stapling Failure RAP.

• If the prints bond together in the LCSS trays, go to OF6 Ozone and Air Systems RAP.

LVF BM Problems

• If the machine has an LVF BM fault, but not a fa ult co de, p erfor m t he p ro cedur es tha t fol low, as appropriate:

– 311A-150 LVF BM Poor Stacking RAP. – 311B-150 LVF BM Bin 1 Overload RAP. – 311C-150 LVF BM Initialization Failure RAP. – 311D-150 LVF BM Power Distribution RAP. – 311E-150 LVF BM to Machine Communications Interface RAP. – 311F-150 LVF BM PWB DIP Switch Settings RAP. – 311G-150 LVF BM Mis-Registration in Stapled Sets and Non-Stapled Sets RAP – 311H-150 LVF BM Copy Damage in the LVF BM RAP.

• If the punched holes are out of position, perform ADJ 11.3-150 Hole Punch Position.

• If the staples of a stapled set are not cor rect, g o to th e 311-377-00-150 LVF BM Stapling Failure RAP.

• If the prints bond together in the LVF BM trays, go to OF6 Ozone and Air Systems RAP.

HVF, HVF BM, Inserter and Tri-Fol der Problems

• If the machine has a fault in the HVF o r H VF B M, b ut wi th n o fa ult co de, p erfor m t he p ro cedures that follow, as appropriate:

– 311-300-00-171, 311-302-00-171, 311-303-00-171 HVF Docking and Interlocks RAP – 311A-171 HVF BM Power Distribution RAP. – 311B-171 HVF BM to Machine Communication Interface and BM Present RAP. – 311C-171 HVF BM Bin 2 Failure RAP. – 311D-171 Booklet Quality RAP. – 311E-171 Copy Damage in the HVF BM RAP. – 311F-171 Mis-Registration in Stapled and Unstapled Sets RAP. – 311G-171 HVF BM Poor Stacking RAP. – 311H-171 Pause To Unload (PTU) RAP. – 311J-171 Inserter Paper Sensing and +5V Supply RAP. – 311K-171 HVF Initialization Failure RAP. – 311L-171 Tri-Folder Not Detected RAP. – 311M-171 Curl Suppressor RAP – 311N-171 Chad Bin Present and Bin Full RAP. – 311P-171 Buffer Clamp RAP

• If the staples of a booklet are not correct, perform the correct procedure that follows: – 311-063-00-171, 311-411-00-171 HVF BM Staple Unit 1 Failure RAP. – 311-403-00-171, 311-413-00-171, 311-414-00-171 HVF BM Stapler head 2 and Sta-

ple Module RAP.

• If the tri-folder paper fold is not in the correct position, perform ADJ 11.2-171 Tri-Folder Paper Settings.

Fax Problems

• For Fax problems with no fault code, perform the procedures that follow, as appropriate: – 20A Fax Entry RAP. – 20H Fax Problems on Digital Networks RAP.

SCP 4 Subsystem Maintenance

Use Subsystem Maintenance to maintain the machine.

Procedure

WARNING

Switch off the electrici ty to the machine, GP 14. Dis connect the power lead from the customer supply while performing tasks that do not need electricity. Electricity can cause the death or injury. Moving components can cause the injury.

Go to the correct procedure:

• Installation of New Parts

• HFSI

• Lubrication

• How to Clean the Machine

• Xerographic Module (XRU) Handling

Installation of New Parts

The design life of the major components is shown in Table 1.

Table 1 Component design life

Part Life Parts list reference

Fuser module 45-55 ppm 65-90 ppm

Ozone filter 400k prints PL 90.25 Item 3 Xerographic module 400k prints PL 90.20 Item 2 Toner cartridge

45-55 ppm 65-90 ppm

Waste toner bottle 100k PL 90.10 Item 1 SPDH feed roll kit 170k feeds PL 31.11 Item 16 1K LCSS staple cartridge 3k staples PL 26.10 Item 25 2K LCSS staple cartridge 5k staples PL 26.10 Item 11 LVF BM staple cartridge 5k staples PL 26.10 Item 11 LVF BM staple cartridge (book-

let maker) HVF staple cartridge 5k staples PL 26.10 Item 22 HVF BM staple cartridge 2k staples PL 11.168 Item 8

400k prints 400k prints

36.5k prints at 6% area coverage 50k prints at 6% area coverage

2k staples PL 11.78 Item 8

PL 10.8 Item 1 PL 10.10 Item 1

PL 90.17 Item 4 PL 90.15 Item 4

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Service Call Procedures

SCP 3, SCP 4

Page 29

NOTE: If a range of machine s peeds are specifie d within Table 1, the life expectancy for the part will be specific for that machine.

If the speed has not been specified, the life expectancy for the part applies to all machines within the product family.

NOTE: Save the NVM of the mac hi ne to a n ex te rnal USB pe n dr ive pr io r to an y m aj or maintenance, dC361 NVM Save and Restore.

HFSI

For High Frequency Service Items, refer to dC135 CRU/HFSI Status.

Lubrication

To lubricate the machine, refer to ADJ 40.1 Machine Lubrication.

How to Clean the Machine

•Refer to ADJ 90.4 Xerographics Cleaning.

•Refer to ADJ 5.4 SPDH Cleaning Procedure.

• Clean the upper surfaces of the CVT glass and document glass. Refer to ADJ 60.3 Scanner cleaning procedure.

• Clean the tray 1 and tray 2 feed sensors and the area around the sensors, PL 80.25.

• Clean the tray 4 feed sensor and the area around the sensor, PL 80.33 Item 3.

• Clean the duplex sensor and the area around the sensor, (45-55 ppm) PL 80.22 Item 4 or (65-90 ppm) PL 80.20 Item 4.

• Clean the registrati on sensor and the s urroundin g area, (45 -55 ppm) PL 80.15 Item 3 or (65-90 ppm) PL 80.17 Item 3.

• For special tools and consumables, refer to GP 8 Special Tools and Consumables.

•Go to SCP 5 Final Actions.

Xerographic Module (XRU) Handling

• The Xerographic Module (XRU) must be protected from light shock and mechanical damage.

• Do not expose the photoreceptor drum to bright lights for extended periods.

• Whenever the XRU is remov ed f rom the IO T, place the XRU in the black plastic bag sup plied with the IOT. Store the XRU in a safe place on a clean flat surface, to avoid damage to the photoreceptor drum surface.

• Place the XRU in the black bag if the covers are removed or left open for long periods.

SCP 5 Final Actions

Use the Final Actions to ver ify the total ope ratio n o f th e s yste m. Use the Fin al Acti ons t o c om plete the service call.

Procedure

Perform the steps that follow. If a fault is identified, go to SCP 3 Fault Analysis:

1. If necessary re-connect the machine to the customers network.

2. If necessary, restore the NVM to the machine. Go to dC361 NVM Save and Restore.

3. If necessary, perform GP 19 Network Clone Procedure.

NOTE: The clone file will need to be taken whenever the system software is changed.

4. Go to SCP 4 Subsystem Maintenance.

5. To clear all fault counters, go to GP 1 Serv ic e Mode

6. Operate the machine i n all modes. Make the copies and prints from all trays, use the SPDH and the document glass.

7. Make copies and/or prints from all tr ays and check the registration and copy quality. To reset the registration, go to dC604 Registration Setup Procedure. For copy quality defects, go to IQ1 Image Quality Entry RAP.

8. Make a proof copy or print of a customer document.

9. If some of the custom ers se lections wer e changed , retu rn the s electio ns to the cu stomer settings.

10. Mark off the hardware options, software options or Tags installed on the Tag matrix cards.

11. If some changes were made to the configuration or options were added, print the configuration report. Store the configuration repo rt with the mac hine l og book. Dis card the pr evious version of the configuration report.

12. Remove and destroy all copies of test patterns.

13. Make sure the mac hi ne and se rvic e area are clean.

14. If necessary, provide the customer with training.

15. At the completion of the service call, log the billing counters.

16. If a new IOT PWB, scanner PWB, hard disk or SD card has been installed, check that the following settings for the machine’s NVM parameters are correct. Refer to GP 27;

• Machine speed, NVM location 616-003.

• Service plan, NVM location 606-269.

• Market region, NVM location 616-001.

• Serial number, refer to dC132.

17. Save the NVM of the machine to the hard disk, dC361 NVM Save and Restore.

Service Call Procedures

SCP 4, SCP 5

August 2015

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Xerox® WorkCentre® 5890 Family

Page 30

SCP 6 Machine Features

Configuration Options

The WorkCentre 5890F is available as a basic machine with trays 1, 2 and 5 (bypass tray). It is also available in various configurations using the options that follow:

General

For the space requirements, environment range and the print out time. Refer to:

• GP 21 Installation Space Requirements

• GP 23 Environmental Data.

• GP 25 First Copy / Print Out Time and Power On / Off Time.

Paper supply and paper handling options

• Two 500 sheet paper trays (trays 1 and 2).

• Optional 3600 sheet high capacity feeder (tray 3 and 4).

• 100 sheet bypass tray (tray 5).

• Optional 4100 sheet high capacity feeder (tray 6).

• 200 sheet single pass document handler (SPDH).

Output options

• 500 sheet offsetting catch tray (OCT).

• Basic office finisher. A 1250 sheet 2 bin stapler stacker. Abbreviated to 1K LCSS.

• Office finisher. A 2250 sheet 2 bin stapler stacker. Abbreviated to 2K LCSS.

• Office finisher with booklet maker. A 2000 sheet 2 bin stapler stacker tray with booklet maker. Abbreviated to LVF BM.

• High volume finisher. A 3000 sheet 2 bin stapler stacker with 100 sheet finishing. Abbreviated to HVF.

• Post print inserter. A 250 sheet post print inserter used with an HVF. Abbreviated to PPI.

• High volume finisher with booklet ma ker. A 2000 sheet 2 bin stapler stacke r with booklet maker. Abbreviated to HVF BM.

• Tri-folder. A 2000 sheet 2 bin stapler stacker with booklet maker and tri-folder.

Accessories and Kits

• Workshelf.

• 50 sheet convenience stapler.

• Tray 6 Short edge reg kit (A4 / 8.5x11 inch SEF).

• Tray 6 Short edge reg kit (A3 / 17 inch SEF).

• Envelope kit.

• 2 hole punch kit.

• Legal 2 hole punch kit.

• 3 hole punch kit.

• 4 hole punch kit.

• Swedish 4 hole punch kit.

• 1 Line Fax kit.

• 2 Line Fax kit.

• Scan to PC desktop SE - standard.

• Scan to PC desktop SE - professional.

• Nationalization kits.

• Foreign device interface kit.

• Tray 2/4 lock kit.

• Unicode international printing kit.

• Secure access kit.

• Common access card.

• McAfee Integrity Control enablement kit.

• XPS enablement kit.

• Wireless print kit.

• Smartcard kit.

NOTE: The service manual cov ers all of the above confi gurations. Within th e manual, ignore any references to options that are not installed.

Development History

The WC5890F machines have been developed from the WC5790F and offer the following new features:

• Single pass document handler (SPDH)

• Low volume finisher booklet maker (LVF BM).

Machine Identification

The diagrams that follow illustrate some of the various mac hine configurations:

• Figure 1 WC5845 with workshelf, stand and OCT.

• Figure 2 WC5845 with workshelf, HCF and 1K LCSS.

• Figure 3 WC5865 with HCF and 2K LCSS.

• Figure 4 WC5875 with HCF, tray 6 and LVF BM.

• Figure 5 WC5890 with HCF, tray 6, HVF BM, inserter and tri-fold.

Figure 1 WC5845

Xerox® WorkCentre® 5890 Family

August 2015

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Service Call Procedures

SCP 6

Page 31

Figure 2 WC5845

Figure 4 WC5875

Service Call Procedures

SCP 6

Figure 3 WC5865

August 2015

1-10

Figure 5 WC5890

Xerox® WorkCentre® 5890 Family

Page 32

2 Status Indicator RAPs

Chain 1 - Standby Power

301-300-00 Front Door Open RAP.................................................................................. 2-9

301-305-00 Left Door Open RAP.................................................................................... 2-11

301A Ground Distribution RAP........................................................................................ 2-12

301B 0V Distribution RAP ............................................................................................... 2-23

301C AC Power RAP ...................................................................................................... 2-34

301D +3.3V Distribution RAP.......................................................................................... 2-37

301E +5V Distribution RAP ............................................................................................. 2-40

301F +12V Distribution RAP ........................................................................................... 2-44

301G +24V Distribution RAP........................................................................................... 2-46

301H Short Circuit and Overload RAP............................................................................ 2-53

301J Power On and LVPS Control Signal RAP .............................................................. 2-59

301K Sleep Mode RAP ................................................................................................... 2-61

301L LVPS Checkout RAP.............................................................................................. 2-66

Chain 2 - User Interface

302-302-00, 302-306-00, 302-308-00 Flash Failure RAP............................................... 2-69

302-315-00 Service Registry Bad Data RAP .................................................................. 2-69

302-316-00, 302-317-00 SRS Error RAP........................................................................ 2-70

302-320-00 Data Time Out Error RAP ............................................................................ 2-70

302-321-00 XEIP Browser Dead RAP............................................................................. 2-71

302-380-00, 302-381-00 UI Communication Fault RAP.................................................. 2-72

302-390-00 Configurable Services RAP ......................................................................... 2-73

302A Touch Screen Failure RAP.................................................................................... 2-73

302B UI Control Panel Button or Touch Screen RAP..................................................... 2-75

Chain 3 - Machine Run Control

303-306-00 Software Downgrade Not Permitted RAP.................................................... 2-77

303-307-00 Software Upgrade Synchronization Failure RAP......................................... 2-77

303-315-00 DC Platform Internal Interface Fault RAP.................................................... 2-78

303-316-00 CCM Cannot Communicate with IOT RAP .................................................. 2-78

303-321-00 SBC PWB to SPDH PWB Communications RAP........................................ 2-79

303-324-00, 303-327-00, 303-390-00 Software Upgrade Failure RAP........................... 2-79

303-325-00 System Detects the Machine Clock Failed to Increment During

Power On RAP................................................................................................................ 2-80

303-326-00 Software Upgrade Not Required RAP ......................................................... 2-80

303-329-00, 303-330-00 Software Upgrade Request RAP............................................. 2-81

303-331-00, 303-332-00 Main Controller and Network Controller on the SBC PWB

Cannot Communicate RAP ............................................................................................. 2-81

303-338-00 SBC Main Controller Reset RAP ................................................................. 2-82

303-346-00, 303-347-00 Single Board Controller PWB to UI Error RAP ........................ 2-82

303-355-00 CCM POST Failure Detected RAP .............................................................. 2-83

303-362-00 CCS Power Fault RAP................................................................................. 2-84

303-397-00 System Configuration Recovery Attempt RAP............................................. 2-84

303-398-00, 303-399-00 SOK 1 Not Detected RAP........................................................ 2-85

303-401-00, 303-403-00 Fax Not Detected RAP ............................................................ 2-85

303-405-00, 303-406-00 SIM Card Fault RAP................................................................ 2-86

303-417-00 Incompatible Fax Software RAP.................................................................. 2-86

303-777-00 Power Loss Detected RAP .......................................................................... 2-87

303-788-00 Failed to Exit Power Save Mode RAP ......................................................... 2-87

303-790-00 Timezone Cannot Be Set RAP .................................................................... 2-88

303A SBC PWB Module Cooling Fan Failure RAP......................................................... 2-88

303B Mark Service Unavailable RAP.............................................................................. 2-89

303C Hard Disk Failure RAP........................................................................................... 2-89

303D SBC PWB Diagnostics RAP .................................................................................. 2-90

303E Foreign Device PWB Fault RAP ............................................................................ 2-92

303F Switch Off Failure RAP .......................................................................................... 2-94

303G SBC PWB Battery RAP......................................................................................... 2-96

Chain 5 - SPDH

305-251-00 SPDH Checksum Error RAP........................................................................ 2-97

305-253-00 to 305-255-00 SPDH Communications Error RAP ...................................... 2-97

305-256-00 Eject Count Error RAP................................................................................. 2-98

305-259-00, 305-260-00 SPDH Hotline or Standby Error RAP....................................... 2-100

305-300-00 SPDH Open RAP......................................................................................... 2-101

305-305-00 SPDH Top Cover Open RAP....................................................................... 2-102

305-335-00, 305-336-00 SPDH Takeaway Sensor Paper Jam RAP.............................. 2-104

305-340-00, 305-341-00 SPDH Reg Sensor Failure RAP .............................................. 2-107

305-342-00, 305-343-00 SPDH Side 2 Reg Sensor Failure RAP................................... 2-110

305-940-00, 305-966-00 SPDH No Original RAP ........................................................... 2-113

305-958-00 SPDH Lift Home Sensor Failure RAP.......................................................... 2-114

305-959-00 SPDH Calibration Home Position Sensor Failure RAP................................ 2-118

305-960-00 SPDH LED Fan Lock Alarm RAP ................................................................ 2-121

305-961-00 SPDH Motor Fan Lock Alarm RAP .............................................................. 2-122

305-962-00 SPDH Feed Sensor Adjustment Error RAP................................................. 2-124

305-963-00 SPDH Takeaway Sensor Adjustment Error RAP......................................... 2-125

305-964-00 SPDH Reg Sensor Adjustment Error RAP................................................... 2-126

305-965-00 SPDH Side 2 Reg Sensor Adjustment Error RAP ....................................... 2-127

305A Document Size Sensors Failure RAP.................................................................... 2-128

305B Last Sheet Out Sensor Failure RAP ...................................................................... 2-131

305C Document Present Failure RAP............................................................................. 2-132

305D Damaged Documents RAP.................................................................................... 2-133

Chain 10 - Fusing and Copy/Print Transportation

310-101-00, 310-102-00, 310-103-00 Lead Edge Late to Fuser Exit Switch Entry RAP 2-135 310-101-00A, 310-102-00A, 310-103-00A

Lead Edge Late to Fuser Exit Switch RAP (45-55 ppm)................................................. 2-135

310-101-00B, 310-102-00B, 310-103-00B

Lead Edge Late to Fuser Exit Switch RAP (65-90 ppm)................................................. 2-139

310-107-00, 310-108-00, 310-109-00, 310-110-00

Trail Edge Late from Fuser Exit Switch RAP................................................................... 2-142

310-120-00, 310-121-00, 310-126-00 IOT Exit Sensor RAP .......................................... 2-146

310-132-00, 310-133-00, 310-134-00 Lead Edge Late to Inverter Sensor RAP............. 2-150

310-135-00, 310-136-00, 310-137-00, 310-138-00

Trail edge Late from Inverter Sensor RAP ...................................................................... 2-152

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Status Indicator RAPs

Page 33

310-315-00, 310-320-00, 310-321-00, 310-323-00, 310-340-00, 310-350-00,

310-360-00, 310-365-00, 310-380-00 Fuser Over Temperature RAP ............................ 2-157

310-322-00, 310-324-00, 310-325-00, 310-330-00, 310-370-00 Fuser Under

Temperature RAP ........................................................................................................... 2-160

310-399-00 Fuser Authorization Failure RAP ................................................................. 2-164

310A Fuser Web Motor RAP........................................................................................... 2-164

Chain 11-110 - 2K LCSS

311-005-00-110, 311-006-00-110 Front Tamper Move Failure RAP .............................. 2-167

311-024-00-110, 311-025-00-110 Paddle Roll Failure RAP ........................................... 2-169

311-030-00-110, 311-334-00-110, 311-335-00-110, 311-336-00-110 Bin 1 Movement

Failure RAP.......................... ....... ...... ...... ....... ...... ....... ...... ....... ...................................... . 2-171

311-043-00-110, 311-350-00-110 Hole Punch Operation Failure RAP .......................... 2-175

311-100-00-110 2K LCSS Paper Entry RAP .................................................................. 2-178

311-110-00-110 Sheet Late to Hole Punch RAP ............................................................ 2-179

311-130-00-110, 311-132-00-110 Paper Exiting to Bin 0 RAP ....................................... 2-181

311-140-00-110, 311-142-00-110 Sheet Late to Bin 1 RAP........................................... 2-184

311-300-00-110, 311-302-00-110, 311-303-00-110 Interlocks RAP............................... 2-187

311-319-00-110 Rear Tamper Move Failure RAP .......................................................... 2-189

311-320-00-110, 311-322-00-110 Ejector Movement Failure RAP................................. 2-192

311-360-00-110 Staple Head Operation Failure RAP..................................................... 2-195

311-364-00-110 Stapling Failure RAP ............................................................................ 2-197

311-371-00-110 Staple Head Unit Movement Failure RAP ............................................ 2-200

311A-110 2K LCSS Poor Stacking RAP ......................................................................... 2-203

311B-110 Bin 1 Overload RAP ....................................................................................... 2-203

311C-110 2K LCSS Initialization Failure RAP ................................................................ 2-205

311D-110 2K LCSS Power Distribution RAP.................................................................. 2-206

311E-110 2K LCSS to Machine Communications Interface RAP ................................... 2-209

311F-110 2K LCSS PWB DIP Switch Settings RAP....................................................... 2-210

311G-110 2K LCSS PWB Damage RAP ........................................................................ 2-211

311H-110 Copy Damage in the 2K LCSS RAP .............................................................. 2-213

311J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP ........................ 2-214

Chain 11-120 - 1K LCSS

311-005-00-120, 311-006-00-120 Front Tamper Move Failure RAP .............................. 2-215

311-024-00-120, 311-025-00-120 Paddle Roll Failure RAP ........................................... 2-217

311-030-00-120 Bin 1 Movement Fail ure RAP .............................. ....... ...... ....... ...... ....... 2- 219

311-050-00-120, 311-360-00-120 Staple Head Operation Failure RAP ......................... 2-223

311-100-00-120 1K LCSS Paper Entry RAP .................................................................. 2-225

311-130-00-120, 311-132-00-120 Paper Exiting to Bin 0 RAP ....................................... 2-226

311-140-00-120, 311-142-00-120 Sheet Late to Bin 1 RAP........................................... 2-229

311-300-00-120, 311-302-00-120, 311-303-00-120 Interlocks RAP............................... 2-232

311-319-00-120 Rear Tamper Move Failure RAP .......................................................... 2-234

311-320-00-120, 311-322-00-120 Ejector Movement Failure RAP................................. 2-237

311-364-00-120 Stapling Failure RAP ............................................................................ 2-240

311A-120 Bin 1 Overload RAP ....................................................................................... 2-243

311B-120 Initialization Failure RAP ................................................................................ 2-244

311C-120 1K LCSS Power Distribution RAP.................................................................. 2-245

311D-120 1K LCSS to Machine Communications Interface RAP................................... 2-248

311E-120 1K LCSS PWB DIP Switch Settings RAP....................................................... 2-248

311F-120 1K LCSS PWB Damage RAP......................................................................... 2-249

311G-120 Copy Damage in the 1K LCSS RAP .............................................................. 2-250

311H-120 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP........................ 2-251

311J-120 1K LCSS Poor Stacking RAP.......................................................................... 2-251

Chain 11-150 - LVF

311-005-00-150, 311-006-00-150, 311-311-00-150 LVF BM Front Tamper

Move Failure RAP ........................................................................................................... 2-253

311-024-00-150, 311-025-00-150 LVF BM Paddle Roll Failure RAP ............................. 2-255

311-030-00-150, 311-334-00-150, 311-335-00-150, 311-336-00-150 LVF BM Bin 1

Movement Failure RAP ................................................................................................... 2-257

311-043-00-150, 311-046-00-150 LVF BM Hole Punch Operation Failure RAP ............ 2-261

311-050-00-150, 311-360-00-150 LVF BM Staple Head Operation Failure RAP........... 2-264

311-053-00-150, 311-370-00-150, 311-371-00-150 LVF BM Staple Head Unit

Movement Failure RAP ................................................................................................... 2-266

311-061-00-150 LVF BM Crease Blade Move Failure RAP............................................ 2-269

311-062-00-150 LVF BM Crease Roll Failure RAP ........................................................ 2-272

311-063-00-150, 311-488-00-150, 311-490-00-150, 311-492-00-150 LVF BM Booklet

Stapler Movement Failure RAP....................................................................................... 2-274

311-065-00-150, 311-383-00-150, 311-484-00-150, 311-486-00-150 LVF BM Back

Stop Failure RAP .................................... ....... ...... ....... ...... ....... ...... ....... ...... ...... .............. 2-277

311-066-00-150, 311-384-00-150 LVF BM Booklet Tamper 1 Move Failure RAP ......... 2-280

311-100-00-150, 311-101-00-150, 311-158-00-150, 311-163-00-150 LVF BM

Paper Entry RAP............................................................................................................. 2-282

311-110-00-150 LVF BM Sheet Late to Hole Punch RAP .............................................. 2-283

311-130-00-150, 311-132-00-150 LVF BM Paper Exiting to Bin 0 RAP......................... 2-285

311-140-00-150, 311-142-00-150 LVF BM Sheet Late to Bin 1 RAP ............................. 2-288

311-160-00-150, 311-162-00-150 LVF Booklet Maker Entry RAP.................................. 2-291

311-180-00-150, 311-182-00-150 LVF BM Exit Jam RAP.............................................. 2-295

311-184-00-150, 311-494-00-150, 311-496-00-150 LVF BM Stray Sheet Detected RAP 2-299

311-198-00-150 LVF Stray Sheet Detected RAP ........................................................... 2-302

311-300-00-150, 311-302-00-150, 311-303-00-150 Interlocks RAP............................... 2-306

311-319-00-150 LVF BM Rear Tamper Move Failure RAP ............................................ 2-308

311-320-00-150, 311-322-00-150 Ejector Movement Failure RAP................................. 2-311

311-377-00-150 LVF BM Stapling Failure RAP .............................................................. 2-314

311-378-00-150, 311-379-00-150 LVF BM Booklet Stapler Assembly Failure RAP....... 2-317

311-418-00-150 LVF BM Flapper Failure RAP ............................................................... 2-321

311A-150 LVF BM Poor Stacking RAP........................................................................... 2-323

311B-150 LVF BM Bin 1 Overload RAP ......................................................................... 2-323

311C-150 LVF BM Initialization Failure RAP .................................................................. 2-324

311D-150 LVF BM Power Distribution RAP.................................................................... 2-325

311E-150 LVF BM to Machine Communications Interface RAP..................................... 2-330

311F-150 LVF PWB and LVF BM PWB DIP Switch Settings RAP................................. 2-332

311G-150 LVF BM Mis-Registration in Stapled Sets and Non-Stapled Sets RAP ......... 2-332

311H-150 LVF BM Copy Damage in the LVF BM RAP.................................................. 2-333

312J-150 LVF BM Booklet Quality RAP.......................................................................... 2-334

Chain 11-171 - HVF

311-024-00-171, 311-026-00-171 Paddle Roller Position RAP ...................................... 2-339

311-044-00-171 to 311-047-00-171 Punch Unit Head and Position RAP....................... 2-341

311-056-00-171, 311-057-00-171 Inserter Bottom Plate RAP........................................ 2-344

311-061-00-171, 311-416-00-171 HVF BM Creasing RAP............................................. 2-346

311-062-00-171 HVF BM Crease Roll Failure RAP........................................................ 2-349

311-063-00-171, 311-411-00-171 HVF BM Staple Unit 1 Failure RAP .......................... 2-351

Status Indicator RAPs

August 2015

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Xerox® WorkCentre® 5890 Family

Page 34

311-065-00-171, 311-383-00-171 HVF BM Backstop Failure RAP ................................ 2-353

311-066-00-171, 311-384-00-171 HVF BM Tamper Failure RAP................................... 2-356

311-083-00-171, 311-440-00-171 to 311-443-00-171 Paper Pusher RAP..................... 2-358

311-100-00-171, 311-101-00-171 HVF Entry Sensor RAP............................................. 2-361

311-130-00-171, 311-132-00-171 HVF Top Exit Sensor RAP........................................ 2-363

311-140-00-171, 311-142-00-171 HVF 2nd to Top Exit Sensor RAP............................. 2-365

311-157-00-171, 311-161-00-171 HVF Buffer Position Sensor RAP.............................. 2-367

311-158-00-171, 311-160-00-171, 311-162-00-171, 311-163-00-171 HVF BM Entry RAP2-369

311-164-00-171, 311-165-00-171 HVF Buffer Path RAP................................................ 2-372

311-172-00-171 HVF BM Compiler Exit Jam RAP.......................................................... 2-375

311-173-00-171 to 311-177-00-171 HVF Offset Unit RAP.............................................. 2-378

311-180-00-171, 311-182-00-171 HVF BM Exit Jam RAP ............................................. 2-381

311-183-00-171, 311-184-00-171 HVF BM Paper Jam RAP.......................................... 2-384

311-185-00-171 to 311-187-00-171 Tri-Folder Exit Sensor and Assist Sensor RAP...... 2-388

311-188-00-171, 311-189-00-171 HVF Nip Split RAP.................................................... 2-393

311-191-00-171, 311-193-00-171, 311-194-00-171, 311-196-00-171 Inserter

Paper Jam RAP............................................................................................................... 2-395

311-198-00-171, 311-199-00-171 HVF Paper Jam RAP................................................ 2-399

311-300-00-171, 311-302-00-171, 311-303-00-171 HVF Docking and Interlock RAP ... 2-402

311-306-00-171, 311-309-00-171 HVF Inserter Interlock RAP....................................... 2-404

311-307-00-171, 311-308-00-171 Tri-folder Interlock RAP............................................. 2-406

311-371-00-171 to 311-377-00-171 HVF Stapler Position and Priming RAP................. 2-408

311-380-00-171 HVF Punch Unit Paper Edge Detect RAP............................................ 2-413

311-392-00-171 to 311-395-00-171 HVF Front Tamper Tray RAP................................. 2-415

311-396-00-171 to 311-399-00-171 HVF Rear Tamper Tray RAP ................................. 2-417

311-403-00-171, 311-413-00-171, 311-414-00-171 HVF BM Staple Head 2 and

Stapler Module RAP........................................................................................................ 2-419

311-415-00-171 HVF BM Crease Roll Gate Home RAP................................................. 2-421

311-417-00-171, 311-418-00-171 HVF BM Flapper RAP............................................... 2-423

311-450-00-171, 311-456-00-171 to 311-459-00-171 HVF Ejector Module RAP........... 2-425

311-451-00-171 to 311-455-00-171 HVF Ejector Roll and Lower Paddle RAP .............. 2-428

311-460-00-171 to 311-462-00-171 HVF Bin 1 Position RAP......................................... 2-432

311-463-00-171, 311-464-00-171 HVF BM +24V Failure RAP....................................... 2-436

311-465-00-171 to 311-468-00-171 Paddle Unit Position RAP ...................................... 2-439

311-473-00-171 to 311-478-00-171 Support Finger Position RAP ................................. 2-441

311-479-00-171 Inserter Paper Length Fault RAP.......................................................... 2-445

311A-171 HVF Power Distribution RAP.......................................................................... 2-449

311B-171 HVF BM to Machine Communications Interface and BM Present RAP.......... 2-453

311C-171 HVF BM Bin 2 Failure RAP ............................................................................ 2-455

311D-171 Booklet Quality RAP....................................................................................... 2-457

311E-171 Copy Damage in the HVF BM RAP................................................................ 2-461

311F-171 Mis-Registration in Stapled and Unstapled Sets RAP .................................... 2-461

311G-171 HVF BM Poor Stacking RAP.......................................................................... 2-462

311H-171 Pause to Unload (PTU) RAP.......................................................................... 2-462

311J-171 Inserter Paper Sensing and +5V Supply RAP................................................. 2-463

311K-171 HVF Initialization Failure RAP ........................................................................ 2-468

311L-171 Tri-Folder Not Detected RAP.......................................................................... 2-469

311M-171 Curl Suppressor RAP..................................................................................... 2-469

311N-171 Chad Bin Present and Bin Full RAP............................................................... 2-472

311P-171 Buffer Clamp RAP .......................................................................................... 2-474

Chain 12 - Offset Catch Tray

312-301-00 Offset Catch Tray Failure RAP .................................................................... 2-477

Chain 16 - Network Controller

316-000-00 to 316-000-26 Cannot Create RPC With ENS RAP..................................... 2-479

316-001-09 to 316-001-90 Unable to Synchronize Startup RAP .................................... 2-479

316-002-09 to 316-002-46 Unable to Register as RPC RAP.......................................... 2-480

316-003-09 to 316-003-90 Too Many IPC Handles RAP................................................ 2-480

316-004-14 to 316-005-92 RPC Failure to Register RAP............................................... 2-481

316-006-09, 316-006-19 Cannot Register for Events RAP............................................. 2-481

316-007-92 to 316-010-99 Invalid IPC / RPC Data RAP................................................. 2-482

316-013-14, 316-014-14 Copier Synchronization Error RAP.......................................... 2-482

316-015-14, 316-015-19 Data Store Variable Not Set RAP............................................ 2-483

316-016-14 to 316-016-99 Data Store Initialization Failed RAP ..................................... 2-483

316-017-19 to 316-021-26 Send Event Failure / Could Not Get Host Name RAP.......... 2-484

316-021-46 Unable to Get Host Name RAP ................................................................... 2-484

316-023-09, 316-023-26 RPC Call Failure RAP ............................................................. 2-485

316-026-09 to 316-026-92 Memory Allocation Error RAP............................................... 2-485

316-027-90 Unable to Obtain Queue ID RAP ................................................................. 2-486

316-028-09, 316-028-90 Unable to Complete RPC Call / Invalid Range RAP................ 2-486

316-030-19 Unable to Obtain Client RAP ....................................................................... 2-487

316-031-09 Invalid Event Notification RAP ..................................................................... 2-487

316-032-19, 316-039-00 NVM Connection Failure / Pthread Create Error RAP............. 2-488

316-040-92 Semaphore Fault RAP................................................................................. 2-488

316-048-09 Unable to Set Binding RAP.......................................................................... 2-489

316-048-14, 316-048-90 Cannot Set ESS Client Binding RAP....................................... 2-489

316-048-99 Unable to Set Client Binding RAP................................................................ 2-490

316-150-09 Cannot Send Registration Event RAP ......................................................... 2-490

316-150-14 Unable to Obtain RPC Transport RAP......................................................... 2-491

316-150-19 Unable to Sync Peer RAP............................................................................ 2-491

316-150-26 Fault Service Failed to Write Log RAP ........................................................ 2-492

316-150-90 Invalid IPC Request Destination RAP.......................................................... 2-492

316-150-92 Consumer Interface Fault RAP.................................................................... 2-493

316-151-09 to 316-151-19 Invalid IPC Command / SNMP Reg Failure RAP ................. 2-493

316-151-26 Fault Service Failed to Get a Log RAP........................................................ 2-494

316-151-90 Environment Variable Failure RAP .............................................................. 2-494

316-152-09 Internal IPC Failure RAP.............................................................................. 2-495

316-152-14 Empty Internal Event Failure RAP ............................................................... 2-495

316-152-19 Unable to Send Request to SESS RAP....................................................... 2-496

316-152-26 Fault Service Could Not Open Fault Log RAP............................................. 2-496

316-153-09 Unable to Obtain IPC Queue RAP............................................................... 2-497

316-153-14 Unable to Initialize Event List RAP .............................................................. 2-497

316-153-19 NVM Save Failure RAP ............................................................................... 2-498

316-154-09 NC Registration Configuration Error RAP.................................................... 2-498

316-154-14 Cannot Create Internal Event Queue RAP.................................................. 2-499

316-154-19 NVM Read Failure RAP............................................................................... 2-499

316-155-19 NC Failed to Boot from Alternate Disk RAP................................................. 2-500

316-156-19 Service Run Loop Failed RAP ..................................................................... 2-500

316-160-09 NC Reg Service Process Death RAP .......................................................... 2-501

316-161-09, 316-164-09 Cannot Send Reg Event / List Access Failure RAP................ 2-501

316-162-09, 316-163-09 NC Platform Manager Service Process Death / NC DM Agent

Service Process Death RAP ........................................................................................... 2-502

Xerox® WorkCentre® 5890 Family

August 2015

2-3

Status Indicator RAPs

Page 35

316-429-00, 316-431-00 Unable to Write to Data Store / Get System Time RAP .......... 2-502

316-432-00 Unknown Scheduler Received RAP ............................................................ 2-503

316-433-00 RPC Call Failed RAP................................................................................... 2-503

316-434-00 Unable to Change Scheduler RAP .............................................................. 2-504

316-600-07 to 316-600-67 Cannot Create RPC Connection RAP.................................. 2-504

316-601-26 to 316-601-46 Queue Setup / System Control Failed / Invalid UI Info RAP 2-505

316-601-47 Diagnostics Service Failed IPC Queue Setup RAP..................................... 2-505

316-601-66, 316-601-67 Unable to Do Start Up Sync RAP............................................ 2-506

316-601-68 Unable to Start Up and Sync RAP............................................................... 2-506

316-601-105 Unable Synchronize At Start Up RAP........................................................ 2-507

316-602-07 to 316-602-105 RPC Service Registration Failure RAP .............................. 2-507

316-603-11, 316-603-28 Replace Handler Call Failed RAP ........................................... 2-508

316-603-46 to 316-603-67 Too Many IPC Handlers RAP............................................... 2-508

316-603-68, 316-604-105 Replace Handler Call Failed / Data Store Variable Not Set RAP2-509

316-603-105, 316-604-14 RPC Call Failure to NC Reg Service RAP ............................ 2-509

316-604-38 to 316-605-07 Could Not Register With Reg Service RAP.......................... 2-510

316-605-14, 316-605-105 Unable to Unregister As RPC Service / RPC Call Failure RAP 2-510

316-605-26 Fault Service Timed Out Registering RAP .................................................. 2-511

316-605-35 to 316-605-67 RPC Call Failure to NC RAP................................................ 2-511

316-606-07 Cannot Register For Events RAP ................................................................ 2-512

316-606-35 to 316-606-99 Cannot Registe r For Even ts RAP............... ...... ....... ...... ....... 2-512

316-606-105 OS Problem RAP....................................................................................... 2-513

316-607-19 to 316-608-14 Invalid RPC Data / Unable to Free Resources RAP ..... ....... 2-513

316-608-26 Fault Service Failed to Unbind RAP ............................................................ 2-514

316-608-28 to 316-608-68 Unable to Free IPC Resources RAP .................................... 2-514

316-608-105 Unable Build UI SVC Obtain Client Failed RAP ........................................ 2-515

316-609-07 Unknown Message Received RAP.............................................................. 2-515

316-609-19, 316-609-105 Too Many IPC Handlers / Invalid RPC Data RAP ................. 2-516

316-609-26 Fault Service Encountered Error RAP......................................................... 2-516

316-609-46 to 316-609-92 Invalid IPC Data Recei ved RAP ................. ...... .................... 2-517

316-610-00, 316-610-07 IPC Send Failure RAP............................................................. 2-517

316-610-09 Cannot Send IPC Message RAP................................................................. 2-518

316-610-11 to 316-610-90 Unable to Send IPC Message RAP...................................... 2-518

316-610-92 Failure to Send Queue Status RAP ............................................................. 2-519

316-610-99 Unable to Send IPC Message RAP ............................................................. 2-519

316-611-07, 316-611-38 Client Removal Failed RAP..................................................... 2-520

316-611-19 to 316-611-47 Unable to Remove RPC Connec tio n RAP . ...... ....... ...... ....... 2-520

316-611-66 to 316-611-99 Unable to Remove RPC Connec tio n RAP . ...... ....... ...... ....... 2-521

316-612-09 to 316-612-68 Unable to Do Shutdown Sync RAP...................................... 2-521

316-613-09 to 316-614-19 DC Sync / Comms Error RAP .............................................. 2-522

316-614-47 Invalid Software Upgrade RAP .................................................................... 2-522

316-615-35, 316-615-46 Data Store Variable Not Set RAP............................................ 2-523

316-615-47 Multiple Software Upgrade File RAP ........................................................... 2-523

316-615-66 Data Store Variable Not Set RAP................................................................ 2-524

316-615-67, 316-615-90, 316-616-38, 316-616-46 SESS Data Store Environmental

Variable RAP................................................................................................................... 2-524

316-616-47 IPC Message Failure RAP........................................................................... 2-525

316-616-67 Submission Of E-mail OR IFax Job Failed RAP.......................................... 2-525

316-617-19 RPC Information Corrupt RAP..................................................................... 2-526

316-617-47 TAR Extraction Failure RAP ........................................................................ 2-526

316-618-47 DLM SPI Extraction Failure RAP ................................................................. 2-527

316-619-14 to 316-619-93 Cannot Unregister From Registration Service RAP ............. 2-527

316-620-07 to 316-620-90 Registration Service Failed RAP.......................................... 2-528

316-620-92, 316-620-93, 316-620-99 Unable to Register With Network

Controller Registration Service RAP............................................................................... 2-528

316-621-00, 316-621-07, 316-621-11, 316-621-28, 316-621-35, 316-621-38, 316-621-47, 316-621-66, 316-621-67, 316-621-93, 316-621-99 Unable to Obtain Host Name RAP . 2-529 316-622-07, 316-622-09, 316-622-11, 316-622-14, 316-622-19, 316-622-26, 316-622-28,

316-622-35, 316-622-38, 316-622-46, 316-622-47 Corrupt RPC Table RAP................. 2-529

316-622-66, 316-622-67, 316-622-68 Unable to Register RPC Service RAP ................ 2-530

316-623-35, 316-623-47, 316-624-46 ENS Service Failed to Respond In Time RAP.... 2-530

316-625-35, 316-625-46, 316-625-66, 316-625-67, 316-625-90 Invalid IPC Type RAP 2-531

316-626-00 to 316-626-67 Memory Leak RAP ............................................................... 2-531

316-628-07, 316-628-35, 316-628-46, 316-628-66, 316-628-67 Range Environment

Variable RAP................................................................................................................... 2-532

316-628-09 to 316-629-93 No Acknowledgment For RPC Message RAP ..................... 2-532

316-630-09, 316-630-26, 316-630-35, 316-630-38, 316-630-46, 316-630-47, 316-630-66,

316-630-67, 316-630-68, 316 -630- 99 Corrupt RPC RAP ........ ...... ....... ...... ...... ....... ...... . 2-533

316-631-19, 316-631-46, 316-631-19, 316-633-19, 316-634-46, 316-635-07, 316-635-35,

316-635-46, 316-635-99-316-636-35, 316-636-99 XDR Data Error RAP....................... 2-533

316-637-11, 316-637-26, 316-637-38, 316-637-47, 316-637-66, 316-637-67, 316-637-93,

316-637-95 File Error RAP.............................................................................................. 2-534

316-638-66, 316-638-67, 316-639-38, 316-639-46, 316-640-28, 316-640-35, 316-640-46,

316-641-00, 316-641-26, 316-641-46 O/S Failure RAP ................................................. 2-534

316-642-46, 316-642-47, 316-643-19, 316-643-26, 316-643-47, 316-644-11 Unable To

Close File RAP................................................................................................................ 2-535

316-644-11, 316-644-26, 316-644-46, 316-644-47, 316-644-66, 316-644-67, 316-645-11, 316-645-26, 316-645-46, 316-645-47, 316-645-66, 316-645-67 Unable To Read From

File RAP.......................................................................................................................... 2-535

316-646-26, 316-647-19, 316-647-26, 316-649-35, 316-650-35, 316-650-99 Invalid

Service Attribute RAP ..................................................................................................... 2-536

316-651-19 to 316-656-38 Register Failure RAP............................................................ 2-536

316-658-07, 316-659-11, 316-659-28, 316-659-93, 316-659-95, 316-660-95, 316-660-99,

316-661-95 Parser Utility Open Failure RAP .................................................................. 2-537

316-662-11, 316-662-28, 316-662-93, 316-662-95, 316-663-28, 316-663-93, 316-663-95

Parser Utility Template Failed To Parse RAP ................................................................. 2-537

316-664-11, 316-664-28, 316-664-93, 316-664-95, 316-665-95 Parser Utility Closing

Failure RAP.....................................................................................................................2-538

316-666-11, 316-666-28, 316-666-93, 316-666-95 Parser Utility Invocation Failed RAP 2-538 316-667-11, 316-667-28, 316-667-95, 316-668-47 Parser Utility Set Status Failure RAP 2-539

316-668-93, 316-668-95 Unable To Determine Local File Statistics RAP ...................... 2-539

316-669-28, 316-669-93, 316-669-95, 316-670-00 Unable To Write Job Template RAP 2-540 316-670-11, 316-670-28, 316-670-47, 316-670-93, 316-671-00, 316-671-47 Unable To

Decode Template File RAP............................................................................................. 2-540

316-671-93, 316-671-95, 316-672-09, 316-672-95, 316-673-95, 316-674-00, 316-674-09,

316-675-00, 316-670-00, 316-700-35 File Error RAP..................................................... 2-541

316-674-09 to 316-709-00 XSA Database Failure RAP ................................................. 2-541

316-710-00, 316-710-35, 316-716-00, 316-728-00, 316-730-00, 316-730-28, 316-730-35, 316-730-66, 316-740-19, 316-750-07, 316-750-11 Unable To Create Client Handle RAP 2-542

316-742-19 Hard Disk ODIO Failure RAP ...................................................................... 2-542

316-750-14, 316-750-19, 316-750-26, 316-750-35, 316-750-38, 316-750-46, 316-750-47,

316-750-66, 316-750-67, 316-750-90 Invalid Request RAP........................................... 2-543

316-750-92, 316-750-93, 316-750-95, 316-751-00, 316-751-07, 316-751-09, 316-751-11,

316-751-14, 316-751-19, 316-751-26 Database Error RAP ........................................... 2-543

Status Indicator RAPs

August 2015

2-4

Xerox® WorkCentre® 5890 Family

Page 36

316-751-28, 316-751-35, 316-751-38, 316-751-46, 316-751-66, 316-751-67, 316-751-92,

316-751-93 Unknown Attribute RAP ............................................................................... 2-544

316-752-00, 316-753-00 File Cabinet Application Registration Error RAP..................... 2-544

316-752-07, 316-752-09, 316-752-14, 316-752-19, 316-752-26, 316-752-28, 316-752-35,

316-752-46, 316-752-47 Invalid File Details RAP ........................................................... 2-545

316-752-66, 316-752-67, 316-752-92, 316-752-93, 316-752-95, 316-753-09, 316-753-14,

316-753-19, 316-753-26, 316-753-28 Scan to FAX Registration Error RAP .................. 2-545

316-753-35, 316-753-46, 316-753-47, 316-753-66, 316-753-67, 316-753-90, 316-753-92,

316-753-93, 316-753-95, 316-753-09 Data Store Read Failure RAP............................. 2-546

316-754-14, 316-754-19, 316-754-26, 316-754-28, 316-754-35, 316-754-46, 316-754-47,

316-754-66, 316-754-67, 316-754-68 OS Error RAP...................................................... 2-546

316-754-90, 316-754-92, 316-754-92, 316-754-93, 316-754-95, 316-755-00, 316-755-09,

316-755-14, 316-755-19, 316-755-26, 316-755-28 Fault Service Error RAP ................. 2-547

316-755-35 to 316-756-28 Request Error RAP............................................................... 2-547

316-756-35 to 316-757-28 NVM Corrupt RAP ................................................................ 2-548

316-757-35 to 316-758-28 Unable to Write NVM Value RAP ......................................... 2-548

316-758-35 to 316-759-28 Service Run Loop Failed RAP.............................................. 2-549

316-759-46 to 316-760-46 Fail to Enable Process RAP................................................. 2-549

316-760-47 to 316-761-46 File Error RAP ...................................................................... 2-550

316-761-47 to 316-769-95 Other Network Faults 1 RAP................................................ 2-550

316-770-09 to 316-779-95 Other Network Faults 2 RAP................................................ 2-552

316-780-00 to 316-789-47 Other Network Faults 3 RAP................................................ 2-553

316-790-09 to 316-799-47 Other Network Faults 4 RAP................................................ 2-554

316-800-09 to 316-809-47 Other Network Faults 5 RAP................................................ 2-555

316-810-00 to 316-819-47 Other Network Faults 6 RAP................................................ 2-556

316-820-47 to 316-829-47 Other Network Faults 7 RAP................................................ 2-557

316-830-47 to 316-839-47 Other Network Faults 8 RAP................................................ 2-557

316-840-47 to 316-849-47 Other Network Faults 9 RAP................................................ 2-558

316-850-47 to 316-859-47 Other Network Faults 10 RAP .............................................. 2-558

316-860-47 to 316-869-47 Other Network Faults 11 RAP .............................................. 2-559

316-870-47 to 316-879-47 Other Network Faults 12 RAP .............................................. 2-559

316-880-47 to 316-890-47 Other Network Faults 13 RAP .............................................. 2-560

316-891-00 to 316-895-47 Edge Server Auto Registration Failed RAP.......................... 2-560

316-900-19 to 316-909-19 Other Network Faults 14 RAP .............................................. 2-561

316-910-19 to 316-919-19 Other Network Faults 15 RAP .............................................. 2-561

316-920-19 to 316-929-19 Other Network Faults 16 RAP .............................................. 2-562

316-930-19 to 316-939-19 Other Network Faults 17 RAP .............................................. 2-562

316-940-19 to 316-949-19 Other Network Faults 18 RAP .............................................. 2-563

316-950-19 to 316-959-19 Other Network Faults 19 RAP .............................................. 2-563

316-960-19 to 316-969-19 Other Network Faults 20 RAP .............................................. 2-564

316-970-19 to 316-979-35 Other Network Faults 21 RAP .............................................. 2-564

316-980-00 to 316-989-35 Other Network Faults 22 RAP .............................................. 2-565

316-985-19, 316-986-19 Network Scanning Application Registration Error RAP ........... 2-566

316-987-19, 316-988-19 Server Fax Application Registration Error RAP....................... 2-566

316-989-19 Disk Encryption Operation Failed RAP........................................................ 2-567

316-990-00 to 316-999-35 Other Network Faults 23 RAP .............................................. 2-567

316A Workflow Scanning Error Entry RAP ..................................................................... 2-568

316B FTP or SMB Unable to Connect to Remote Server RAP....................................... 2-569

316C Remote Directory Lock Failed RAP....................................................................... 2-571

316D Wireless Connectivity RAP.................................................................................... 2-571

Chain 19 - Image Processing

319-300-00 to 319-310-00 Hard Disk Drive Failure RAP................................................ 2-573

319-401-00, 319-402-00 Stress Out of Memory RAP ..................................................... 2-574

319-403-00 EPC Out of Memory RAP ............................................................................ 2-574

319-409-00 Job Integrity Failure RAP............................................................................. 2-575

319-410-00 to 319-410-13 Image Structure Failure RAP................................................ 2-575

319-750-00 EPC Memory Change Detected RAP .......................................................... 2-576

319-752-00 Image Rotation Detected RAP..................................................................... 2-577

319-754-00 Hard Disk Drive Change RAP...................................................................... 2-577

319-760-00 Test Patterns Missing From EPC RAP ........................................................ 2-578

Chain 20 - Fax

320-302-00, 320-303-00 Fax Reset Failure RAP............................................................ 2-579

320-305-00 Fax System Low Memory Unrecoverable RAP............................................ 2-579

320-320-00 Fax Fault Not Cleared by Reset RAP .......................................................... 2-580

320-322-00 Non-Volatile Device Not Installed RAP ........................................................ 2-580

320-323-00, 320-324-00 Fax System Memory Low RAP................................................ 2-581

320-331-00, 320-338-00, 320-339-00, 320-341-00, 320-345-00 Fax Network Line 1

Fault RAP........................................................................................................................ 2-581

320-327-00, 320-332-00, 320-340-00 Fax Network Line 2 Fault RAP............................ 2-582

320-342-00 Fax File Integrity Fault RAP......................................................................... 2-582

320-701-00 Fax Phone Book Download Failed RAP...................................................... 2-583

320-710-00, 320-711-00 Image Overwrite Error RAP..................................................... 2-583

20A Fax Entry RAP ......................................................................................................... 2-584

20B Unable To Send A Fax RAP .................................................................................... 2-585

20C Unable To Send A Fax To Some Machines RAP .................................................... 2-586

20D Unable To Receive A Fax RAP ............................................................................... 2-587

20E Fax Will Not Print RAP............................................................................................. 2-588

20F Fax Tab Not Available RAP ..................................................................................... 2-589

20G Fax Module Checkout RAP..................................................................................... 2-589

20H Fax Problems on Digital Networks RAP .................................................................. 2-590

Chain 22 - System Errors

322-300-05 to 322-309-04 Other Network Faults 01 RAP .............................................. 2-591

322-310-04 to 322-318-04 Other Network Faults 02 RAP .............................................. 2-591

322-319-04 IOT Integrity Problem While Printing a Job RAP ......................................... 2-592

322-320-00 Failed to Install Scan to File RAP ................................................................ 2-592

322-321-00 Failed to Remove Scan to File RAP ............................................................ 2-593

22-321-04 Proposal Response Time Out Error RAP ...................................................... 2-593

322-322-00 Failed to Install LAN Fax RAP ..................................................................... 2-594

322-323-00 Failed to Remove LAN Fax RAP ................................................................. 2-594

322-324-00 Failed to Install Scan to Email RAP ............................................................. 2-595

322-325-00 Failed to Remove Scan to Email RAP ......................................................... 2-595

322-326-00 Failed to Install IFAX RAP ........................................................................... 2-596

322-327-00 Failure to Remove IFAX RAP ...................................................................... 2-596

322-328-00 Incomplete System Information RAP........................................................... 2-597

322-330-00 Page Pack PIN Entry Locked RAP .............................................................. 2-597

322-330-01 to 322-330-05 List Jobs Request Timed Out RAP....................................... 2-598

322-330-06 ESS Scan to Distribution Service not Responding to List Jobs RPC Call RAP2-598

322-332-00 Invalid Plan Conversion RAP....................................................................... 2-599

322-335-00 Failed to Install Job Based Accounting RAP................................................ 2-599

322-336-00 Failed to Remove Job Based Accounting RAP............................................ 2-600

Xerox® WorkCentre® 5890 Family

August 2015

2-5

Status Indicator RAPs

Page 37

322-337-00 Failed to Install Disk Overwrite RAP............................................................ 2-600

322-338-00 Failed to Remove Disk Overwrite RAP........................................................ 2-601

322-339-00 Failed to Install Job Overwrite RAP ............................................................. 2-601

322-340-00 Failed to Remove Job Overwrite RAP ......................................................... 2-602

322-350-01, 322-350-02 Software Detects Non-Valid Xerox SOK RAP......................... 2-602

322-351-01 to 322-351-03 SOK Write Failure RAP........................................................ 2-603

322-352-00 to 322-353-01 Serial Number Fault RAP..................................................... 2-603

322-360-00 Service Plan Mismatch RAP........................................................................ 2-604

322-370-00 Cannot Communicate to the XSA Database RAP....................................... 2-604

322-371-00, 322-372-00 Fax Application Registration Error RAP .................................. 2-605

322-407-00 Embedded Fax Install Failure RAP.............................................................. 2-605

322-417-00 Embedded Fax Remove Failure RAP.......................................................... 2-606

322-419-00 Embedded Fax Enable Failure RAP............................................................ 2-606

322-421-00 Embedded Fax Disable Failure RAP ........................................................... 2-607

322-701-04 Module Completion Message Received RAP.............................................. 2-607

322-720-00 Service Registry Bad Data/Corrupted RAP ................................................. 2-608

322-721-00 No Response From The Service Registry RAP........................................... 2-608

322-750-17 to 322-755-17 Configuration Mismatch RAP ............................................... 2-609

Chains 40 to 41 - Main Drives

340A Main Drive Motor and Photoreceptor Motor RAP .................................................. 2-611

341-350-00, 341-351-00, 341-354-00 IOT to Tray 1 and Tray 2 PWB Error RAP .......... 2-613

341-359-00 HCF Communications and Detection Error RAP......................................... 2-614

341-360-00 IOT to Output Device Error RAP.................................................................. 2-615

341-366-00 IOT to Tray 6 Module Communication Failure RAP .................................... 2-618

341-371-00, 41-372-00 Fuser and Xerographic CRUM Communication Error RAP....... 2-620

341-395-00, 341-396-00, 341-852-00 IOT PWB Fault RAP ........................................... 2-622

341-397-00 Main Motor Not Controlled RAP .................................................................. 2-623

341-423-00 Print Command Late RAP ........................................................................... 2-625

341-480-00 IOT +24V Supply Failure RAP..................................................................... 2-625

341-805-00 SBC PWB to IOT PWB Error RAP............................................................... 2-626

Chains 61 to 66 - Imaging

361-020-00 ROS Motor Failure RAP .............................................................................. 2-629

361-340-00 ROS Laser Failure RAP............................................................................... 2-631

361-350-00 ROS Laser Not Under Control RAP............................................................. 2-633

362-310-00 Scanner to SBC Communications Failure RAP........................................... 2-634

362-399-00 SPDH to Scanner Data Cable Failure RAP................................................. 2-635

362-450-00 to 362-472-00, 362-781-00 Scanner Calibration Faults RAP ...................... 2-636

362-473-00 UART RX Wrap Error RAP.......................................................................... 2-638

362-474-00, 362-475-00 Stepper Speed/Reset Error RAP............................................. 2-639

362-476-00 Scan Carriage Home Sensor RAP .............................................................. 2-639

362-477-00 to 362-481-00, 362-782-00, 362-785-0, 362-786-00 Timing Errors RAP .... 2-641

362-484-00 Apps Code Not Present RAP....................................................................... 2-641

362-485-00 +12V Supply Error RAP............................................................................... 2-642

362-486-00 +24V Supply Error RAP............................................................................... 2-642

362-487-00 System Phase Lock Loop (PLL) Error RAP................................................. 2-643

362-490-00, 362-491-00 Data Steerer Error RAP........................................................... 2-643

362-777-00, 362-778-00 Motor Communications Failure RAP....................................... 2-644

362-779-00, 362-780-00 Scanner Software Upgrade Error RAP.................................... 2-645

362-783-00, 366-783-00 SPDH Hotline Error RAP......................................................... 2-645

362-784-00 Platen Hotline Error RAP............................................................................. 2-648

362-960-00 LED Fan Lock Alarm RAP ........................................................................... 2-649

362A Side 1 Scanning Document Size RAP................................................................... 2-651

362B Side 1 Exposure Lamp Failure RAP...................................................................... 2-654

362C Side 2 Exposure Lamp Failure RAP...................................................................... 2-657

366-450-00 to 366-463-00, 366-466-00 to 366-468-00 SPDH Scanner Calibration

Faults RAP......................................................................................................................2-660

366-490-00, 366-491-00 Data Steerer Error RAP........................................................... 2-662

366-779-00, 366-780-00 SPDH Software Upgrade Error RAP....................................... 2-662

Chains 70 to 76 - Paper Supply

370A Tray Out of Service RAP ....................................................................................... 2-663

371-100-00 Tray 1 Elevator Lift Failure RAP .................................................................. 2-663

371-500-00 Tray 1 Open During Run RAP ..................................................................... 2-665

371A Tray 1 and Tray 2 Empty RAP............................................................................... 2-667

371B Tray 1 and 2 Wrong Size Paper RAP.................................................................... 2-669

372-100-00 Tray 2 Elevator Lift Failure RAP .................................................................. 2-672

372-500-00 Tray 2 Open During Run RAP ..................................................................... 2-674

373-100-00 Tray 3 Elevator Lift Failure RAP .................................................................. 2-676

373-500-00 Tray 3 Open During Run RAP ..................................................................... 2-678

373A Tray 3 and Tray 4 False Low Paper Level RAP .................................................... 2-679

373B Tray 3 or Tray 4 Out of Paper RAP ....................................................................... 2-681

374-100-00 Tray 4 Elevator Lift Failure RAP .................................................................. 2-683

374-500-00 Tray 4 Open During Run RAP ..................................................................... 2-685

375A Bypass Tray RAP .................................................................................................. 2-686

376-100-00 Tray 6 Elevator Lift Failure RAP .................................................................. 2-688

376-101-00 Tray 6 Elevator Lower Failure RAP ............................................................. 2-692

376-500-00 Tray 6 Door Open During Run RAP ............................................................ 2-695

376-510-00 Tray 6 Undocked During Run RAP.............................................................. 2-696

376A Tray 6 Empty RAP ................................................................................................. 2-698

Chains 80 to 83 - Paper Transport

381-100-00 Wait Sensor Jam Entry RAP........................................................................ 2-701

381-100-00A Wait Sensor Jam RAP (45-55 ppm) ............ ....................................... ...... . 2-701

381-100-00B Wait Sensor Jam RAP (65-90 ppm) ............ ....................................... ...... . 2-703

381-101-00, 381-111-00 Tray 1 Misfeed RAP ................................................................ 2-705

381-102-00, 381-112-00 Tray 2 Misfeed RAP ................................................................ 2-708

381-103-00, 381-113-00 Tray 3 Misfeed RAP ................................................................ 2-710

381-104-00, 381-114-00 Tray 4 Misfeed RAP ................................................................ 2-712

381-106-00 Lead Edge Late to Tray 1 Feed Sensor RAP .............................................. 2-715

381-108-00 Tray 3 or Tray 4 Paper Feed Jam RAP ....................................................... 2-717

381-115-00, 381-117-00 Tray 6 Misfeed Entry RAP....................................................... 2-719

381-115-00A, 381-117-00A Tray 6 Misfeed RAP (45-55 ppm)....................................... 2-720

381-115-00B, 381-117-00B Tray 6 Misfeed RAP (65-90 ppm)....................................... 2-724

381-107-00, 381-132-00 Tray 3 Paper Feed Jam RAP .................................................. 2-728

381-131-00 Lead Edge Late to Tray 3 Exit Sensor RAP ................................................ 2-730

381-133-00 Tray 4 Paper Feed Jam RAP....................................................................... 2-732

381-150-00, 381-151-00, 381-190-00 to 381-193-00 Registration Jam Entry RAP........ 2-733

381-150-00A, 381-151-00A, 381-190-00A to 381-193-00A Registration Jam RAP

45-55 ppm)......................................................................................................................2-734

381-150-00B, 381-151-00B, 381-190-00B to 381-193-00B Registration Jam RAP

(65-90 ppm).....................................................................................................................2-736

381-155-00, 381-156-00 Bypass Tray Registration Jam Entry RAP............................... 2-738

Status Indicator RAPs

August 2015

2-6

Xerox® WorkCentre® 5890 Family

Page 38

381-155-00A, 381-156-00A Bypass Tray Registration Jam RAP (45-55 ppm)............... 2-738

381-155-00B, 381-156-00B Bypass Tray Registration Jam RAP (65-90 ppm)............... 2-741

381-171-00 Unexpected Time Out RAP.......................................................................... 2-743

381-174-00 Missing Pre-release Sheet RAP .................................................................. 2-744

381-180-00 Unable to Feed Next Sheet RAP ................................................................. 2-744

383-160-00, 383-161-00 Duplex Paper Path Jam Entry RAP......................................... 2-745

383-160-00A, 383-161-00A Duplex Paper Path Jam RAP (45-55 ppm)......................... 2-745

383-160-00B, 383-161-00B Duplex Paper Path Jam RAP (65-90 ppm)......................... 2-748

383-181-00 Unexpected Time Out in Simplex Inverted Mode RAP................................ 2-751

383-182-00 Unexpected Time Out in Duplex Mode RAP................................................ 2-751

383-190-00 Post Jam Clearance Initialization RAP ........................................................ 2-752

Chains 90 to 94 - Xerographics

390A Photoreceptor Motor RAP...................................................................................... 2-753

390B Waste Toner Full Sensor RAP............................................................................... 2-753

390C Photoreceptor Fan RAP......................................................................................... 2-755

391-060-00 HVPS Fault RAP.......................................................................................... 2-756

391-365-00 Humidity Sensor Failure RAP ...................................................................... 2-759

391-375-00 Ambient Temperatur e Sen sor Fail ure RAP .................. ...... ....... ...... ....... ..... 2-761

392-399-00 Incompatible Xerographic Module RAP ....................................................... 2-762

393-310-00, 393-390-00 Low Toner Sensor Failure RAP............................................... 2-763

393-360-00 to 393-363-00 Toner Concentration Sensor Failure RAP ............................ 2-765

393-380-00 Waste Toner Door Switch Failure RAP........................................................ 2-768

394-341-00, 394-342-00 Scorotron Cleaning Failure RAP ............................................. 2-770

394-350-00 Erase Lamp Failure RAP ............................................................................. 2-771

394-370-00 Developer Temperatur e Sen sor Fail ure RAP .................................. ....... ..... 2-773

Chain 95 - Software Upgrade Faults

395-000-00 to 395-009-00 SBC Software Upgrade Errors 1 RAP.................................. 2-775

395-016-00, 395-019-00 UI Software Upgrade Errors RAP............................................ 2-775

395-020-00, 395-022-00 SPDH Software Upgrade Errors RAP ..................................... 2-776

395-021-00 External Memory Error RAP ...................................................... ...... ....... ..... 2-776

395-030-00 to 395-038-00, 395-151-00 Fax Software Upgrade Errors RAP.................. 2-777

395-040-00 to 395-042-00 IOT Software Upgrade Errors RAP ...................................... 2-777

395-050-00 1K LCSS Software Upgrade Error RAP....................................................... 2-778

395-060-00, 395-065-00 2K LCSS Software Upgrade Errors RAP................................. 2-778

395-140-00, 91-141-00 SBC Software Upgrade Errors 2 RAP....................................... 2-779

395-150-00 to 395-156-00, 395-170-00 Scanner Software Upgrade Errors RAP........... 2-779

395-180-00 HCF Software Upgrade Errors RAP ............................................................ 2-780

395-190-00 PFM Software Upgrade Errors RAP ............................................................ 2-780

395-191-00, 395-196-00 PFP Software Upgrade Errors RAP ........................................ 2-781

395-192-00, 395-194-00 HVF Software Upgrade Errors RAP ........................................ 2-781

395-193-00, 395-195-00 HVF BM Software Upgrade Errors RAP.................................. 2-782

395-212-00 to 395-217-00 SBC Software Upgrade Errors 3 RAP.................................. 2-782

395-221-00, 395-222-00 LVF Software Upgrade Errors RAP......................................... 2-783

395-223-00, 395-224-00 LVF BM Software Upgrade Errors RAP .................................. 2-783

395-251-00 to 395-255-00 SBC Software Upgrade Errors 4 RAP.................................. 2-784

395-300-00 Software Upgrade Product Error RAP ......................................................... 2-784

395-301-00, 395-302-00 Software Upgrade Hardware Error RAP.................................. 2-785

395-303-00 Software DLM Downgrade Error RAP ......................................................... 2-785

395-304-00 Software DLM Sidegrade Error RAP ........................................................... 2-786

395-305-00 Software Upgrade Synchronization Error RAP............................................ 2-786

OF - Other Faults

OF1 Unusual Noise RAP................................................................................................. 2-787

OF2 POST Error RAP ..................................................................................................... 2-792

OF3 Dead Machine RAP................................................................................................. 2-794

OF4 Status Codes and Messages RAP.......................................................................... 2-795

OF4a Status Codes in Numerical Order.......................................................................... 2-796

OF4b Status Messages in Alphabetica l Order ....................................... ....... ...... ............ 2-821

OF5 Boot Up Failure RAP ............................................................................................... 2-845

OF6 Ozone and Air Systems RAP .................................................................................. 2-846

OF7 IOT PWB Diagnostics RAP..................................................................................... 2-847

OF8 Multi-feed RAP ........................................................................................................ 2-849

OF9 False Fuser End of Life RAP................................................................................... 2-850

OF10 Intermittent Failure RAP........................................................................................ 2-851

OF11 Waste Toner Contamination RAP ................................... ....... ...... ....... .................. 2-854

OF12 False Xerographic Module End of Life RAP.......................................................... 2-855

OF13 Convenience Stapler RAP..................................................................................... 2-855

OF14 Extensible Interface Platform RAP........................................................................ 2-856

OF15 Xerox Secure Access RAP.................................................................................... 2-856

OF16 USB Keyboard RAP .................................................. ...... ....... ...... ......................... 2-858

Xerox® WorkCentre® 5890 Family

August 2015

2-7

Status Indicator RAPs

Page 39

Status Indicator RAPs

August 2015

2-8

Xerox® WorkCentre® 5890 Family

Page 40

301-300-00 Front Door Open RAP

301-300-00 The front door has opened during machine operation.

Procedure

WARNING

Enter dC330, code 001-300 front door interlock, Figure 1. Press start, open and close the front door.

The display changes.

Go to Flag 2. +12V is available at P/J147 pin 4 on the main drive PWB. YN

Go to Flag 2. +12V is available at P/J147 pin 3 on the main drive PWB. YN

Go to Flag 2. +12V is available at P/J16 pin 3 on the LVPS. YN

Go to the 301H Short Circu it a nd Ov erload RAP and check for a sh ort c ircuit in the +12V distribution.

Check that the front door, PL 28.10 Item 10 closes correctly. If not, check the following:

• The jam clearance latch, PL 80.20 Item 5.

• The xerographic module latch, PL 90.20 Item 7.

• (45-55 ppm) the f user latch, PL 10.8 Item 5.

• (65-90 ppm) the f user latch, PL 10.10 Item 5.

• The post fuser jam clearance latch, PL 10.15 Item 11.

• The latch cam handle, PL 10.15 Item 14.

Repair the wiring or the connector pins between P/J16 and P/J147.

Remove the main dri ve module, (45-55 p pm) REP 40.1 or (65-90 ppm) REP 40.5. Go to Flag 2. Check the c ontinuity to the xerographic module CRUM at P/J147, between pins 3 and 4. If necessary, check and repair the wiri ng between the ma in drive module and the xerographic CRUM, REP 1.2.

Go to Flag 1. +12V is available at P/J17, pin 5.

Perform the 301L LVPS Checkout RAP.

Go to Flag 1. +12V is available at P/J17, pin 6.

Check S01-300 and associated wiring. Refer to:

• GP 13 How to Check a Switch.

• P/J17, LVPS.

• REP 1.2 Wiring Harness Repairs. If necessary, install a new front door interlock switch, PL 1.10 Item 7.

Go to Flag 3. Open the front door, then measure the signal at P/J26 pin 8 on the IOT

PWB.

+3.3V is measured.

Perform the 301L LVPS Checkout RAP.

Perform OF7 IOT PWB Diagnostics RAP.

Xerox® WorkCentre® 5890 Family

August 2015

2-9

Front door interlock switch S01-300.

Figure 1 Component Location

Status Indicator RAPs

301-300-00

Page 41

Figure 2 Circuit diagram

Status Indicator RAPs

301-300-00

August 2015

2-10

Xerox® WorkCentre® 5890 Family

Page 42

301-305-00 Left Door Open RAP

301-305-00 The left door has been opened during machine operation.

Procedure

WARNING

NOTE: To access the left door interlock, remove the interlock cover, PL 70.30 Item 23.

Enter dC330, code 001-305 left do or inter lock. P ress Start, open and cl ose the le ft hand d oor,

Figure 1.

Check that the left door closes correctly. If not, check the following:

• Hinge pin, PL 70.30 Item 8, is located correctly.

• Left door latch, part of the left door, PL 70.30 Item 2.

• Check that the interlock cover is not loose, PL 70.30 Item 23. If necessary push t he cover

The display changes.

Go to Flag 1. Check the left door interlock, S01-305. Refer to:

• GP 13, How to Check a Switch.

• P/J7 on the IOT PWB.

• 301D +3.3V Distribution RAP.

• 301B 0V Distribution RAP If necessary, install a new left door interlock, PL 70.30 Item 3.

towards the front and tighten the screws.

Left door interlock, S01-305.

Xerox® WorkCentre® 5890 Family

August 2015

2-11

Figure 1 Component Location

Status Indicator RAPs

301-305-00

Page 43

Figure 2 Circuit diagram

301A Ground Distribution RAP

Use this RAP to identify ground distribution faults.

Procedure

WARNING

Ensure that the electricity to the ma chin e is swit ched of f while p erfor m ing tasks that do not need electricity. Refer to GP 14. Disconnect the power cord . Electricity can cause death or injury. Moving parts can cause injury.

WARNING

Do not switch on the electricity to the machine while a ground circuit is disconnected. Ground circuits ensure that the machine remains safe during a fault condition.

NOTE: Ground distribution fa ults must be i solated by continuity checks and visual i nspection. Check all circuits between each connection and ground.

Ground distribution faults can cause the following:

• Image quality faults

• Paper feed faults.

• Paper path faults.

• Random logic faults To diagnose a suspected ground distribution fault, the following must be considered:

• Ensure that all the co nnectors are not damaged. Chec k crimping for suspect elec trical connections or any mec han ical fai lure that c ou ld ca use a fa iled or poor electrical co ntact. Refer to REP 1.2 for information concerning wiring harness repairs.

• When making a continuity c heck on a harness, disconnec t the harness at both ends , to ensure that other wirin g does not cause c ontinuity readings t o be incorrect. Ens ure that any in-line connectors are installed correctly.

• When making a check between conne ctors and ground, preferably use the mai n frame ground connection, Figure 1. A lternatively use an y unpainted metal part of the machine frame.

• Check the ground conduct or of the main power c ord for continuity or damage, if necessary install a new main power cord, PL 1.10 Item 10.

• Check that the ground connections that follow are secure: – Main Frame – Corotron Shield Ground – Corotron Shield Ground Return – SPDH Ground Connection – Paper Path – Duplex Paper Path – Registration Transport – Bypass Tray – Tray 3 and 4 – Paper Transport Rolls

Status Indicator RAPs

301-305-00, 301A

August 2015

2-12

Xerox® WorkCentre® 5890 Family

Page 44

– Fax Module – Tray 6 – Scanner Module

Main Frame

Refer to Figure 1 , main inpu t and auxiliar y output grou nd connectio ns. Check for continuit y of less than 1 ohm between the ground contact of ea ch mains connector and the main frame ground. Check that the hardware is tight and the harness crimping is good. To improve continu ity, disconnect the terminals, clean the contact faces and re-assemble.

Main frame ground connection.

Main input ground connection.

Xerox® WorkCentre® 5890 Family

August 2015

2-13

Auxiliary output ground connection.

Figure 1 Component location

Status Indicator RAPs

301A

Page 45

Corotron Shield Ground

Refer to Figure 2. Check for continuity of less than 10 ohms between the exposed metal end of the corotron shield and ground. To improve continuity, remove the duplex transport, REP 80.5, then check the corotron shield ground return,

Corotron Shield Ground Return

Refer to Figure 3. Check the connection of the Faston connector and the tightness of the screw at the rear of the machine frame. If necessary disconnect the terminals, clean the contact faces and re-assemble, to improve continuity.

Ground connection to the machine frame.

Corotron shield ground return wire (violet) to machine frame.

Status Indicator RAPs

301A

Figure 2 Corotron shield ground

Figure 3 Corotron shield ground return

August 2015

2-14

Xerox® WorkCentre® 5890 Family

Page 46

SPDH Ground Connection

Refer to Figure 5 and Figure 4, perform the following checks:

• Remove the SPDH rear cover, PL 5.10 Item 1. Che ck for continuity of less than 1 ohm between the SPDH frame and the main frame ground connection. To improve continuity, clean the contact faces b etwe en t he left c oun ter balanc e, PL 5.10 Item 4 and the s canner module frame, then re-assemble, to improve continuity.

• Remove the feed assembly, REP 5.2, but do not disconnect the harness. Check for continuity between the fe ed assembly ground p oints at the end of the gr een wires and the ground terminals shown in Figure 5. To improve continuity disconne ct, clean and reas semble the connections.

• Check for continuity between the motor housings and the left counterbalance. To improve continuity disconnect, clea n and reas sembl e the mot or ground co nne ct ion s shown in Fig

ure 5.

• Remove the input tray assem bly, REP 5.4, but do not disconnect the harness. Che ck for continuity between the ground po ints at the end of the green wires and the input tray ground connections indicated in Figure 5. To improve continuit y disconnect, clean and reassemble the connections.

Input tray ground connections

Figure 4 SPDH ground connections 1 Figure 5 SPDH ground connections 2

Xerox® WorkCentre® 5890 Family

SPDH feed assembly ground terminals

Motor ground connections

August 2015

2-15

SPDH frame to the left counterbalance ground spring

Status Indicator RAPs

301A

Page 47

Paper Path

Refer to Figure 6. With the duplex tr an spor t in the la tch ed pos ition , ch ec k for c onti nuity of l es s than 1M ohms between the ends of the three duplex roll shafts, the steel frame of the dupl ex path and the main frame ground connect ion. Also check for continuity of less than 10 oh ms between the steel frame of the duplex path and the ends of the three dupl ex roll shafts. To improve continuity, remove and re-install the duplex transport, REP 80.5.

Duplex Paper Path

Refer to Figure 7. Check the duplex paper path ground co ntact spring and g round wire terminal. If necessary remove and clean the spring, shafts and bearings, then re-assemble to improve continuity.

NOTE: The (45-55 ppm) duplex trans port is sh own in Figure 7. The (65-9 0 ppm ) dupl ex trans - port has a duplex duct installed, PL 80.20 Item 12.

Duplex paper path ground contact spring.

Status Indicator RAPs

301A

Duplex roll shafts and the steel frame of duplex path.

Figure 6 Paper path ground check points

Registration Transport

Refer to Figure 8. Check for continuity of less than 2k ohms between the ends of the pre-registration drive roll shaft, the registration roll shaft and the grounding screw. To improve continuity, remove and re-install the registration transport, REP 80.2.

August 2015

2-16

Ground wire terminal.

Figure 7 Duplex path ground contact spring

Xerox® WorkCentre® 5890 Family

Page 48

Refer to Figure 9. Check the registration ground c ontact spring and ground wire terminal. If necessary remove and clean the spr ing, shafts and bearings, then re-assemble to improve continuity.

NOTE: The two bearings in contact with the r egistration ground contact sprin g are manufactured from conductive p lastic. It is not possible to measure the resistance of th ese bearings with the standard service meter.

Registration ground contact spring.

Pre-registration drive roll shaft.

Xerox® WorkCentre® 5890 Family

Grounding screw.

Figure 8 Registration ground check points

Registration roll shaft.

August 2015

2-17

Ground wire terminal.

Figure 9 Registration ground contact spring

Status Indicator RAPs

301A

Page 49

Bypass Tray

Refer to Figure 10. Check for con tinuity of less than 2k ohms between the ground contact spring and the lift plate (Figure 11). Check for continuity of less than 1 ohm between the bypass paper guide and the main frame gro und connection, when the left hand door is closed. To improve continuity, disconnect the ground t erminals clean the spring contact faces and reassemble. Also check and clean, if necessary the part of the machine frame wher e the gro und contact spring makes contact.

Bypass paper guide.

Ground connection spring.

Lift plate.

Feed shaft.

Ground contact spring.

Figure 10 Bypass tray guide

Refer to Figure 11. Remove the feed head top cover, PL 70.30 Item 14. Check for continuity of less than 2k ohms between the ground contact spring (Figure 10) and the feed shaft. Check for continuity of less than 2 k ohms be tween the feed sh aft and th e ma in frame g r ound co nne ction when the left hand door is c losed. To improve c ontinuity, d ismantle the ground connection spring, clean the spring contact faces and re-assemble, to improve continuity.

Status Indicator RAPs

August 2015

301A

2-18

Figure 11 Bypass tray paper feed

Xerox® WorkCentre® 5890 Family

Page 50

Tr ay 3 and 4

Remove the tray 3 front cover, PL 70.26 Item 5 (4 screws). Refer to Figure 12. With tray 3 closed, check for continuity of less than 10k ohms betwe en the tray 3 takeaway rol l shaft and the main frame ground conne ction, also betwe en the tray 3 and 4 tr ansport roll sha ft and the main frame ground connection

Clean inside and outside of the conductive plastic bearing s

Conductive plastic bearing

Tray 3 and 4 transport roll shaft.

Figure 12 Continuity check points

1. If necessary, open the tray then rotate the shafts. Close the tray and repeat the measur ements.

2. To improve continuity, remove the tray 3 takeaway roll, REP 80.36. Refer to F igure 13, clean the conductive plastic bearings and shaft. Then install the removed components.

Tray 3 takeaway roll shaft

Conductive plastic bearing

Figure 13 Component cleaning

3. To improve continuity, remove the tray 3 and 4 transport roll and bea rings, REP 80.37. Refer to Figure 14, clean the bearings and shaft. Then install the removed components.

Clean inside and outside of the bearings

Bearing

Clean the bearing areas of the tray 3 takeaway roll sha

Bearing

Clean the bearing areas of the tray 3 and 4 transport rol

Xerox® WorkCentre® 5890 Family

Figure 14 Component cleaning

August 2015

2-19

Status Indicator RAPs

301A

Page 51

4. Empty tray 3 of paper. Refer to Figure 15, c heck for continuity of less than 10k ohms between the tray 3 lift plate and the paper tray guide. To improve continuity, disconnect and clean the tray 3 ground harness connectors. Then install the removed components.

5. Empty tray 4 of paper. Refer to Figure 16, check for continuity of l ess than 10k ohms between the tray 4 lift plate and the paper tray guide. To improve continuity, disconnect and clean the tray 4 ground harness connectors. Then install the removed components.

Tray 3 paper tray guide

Tray 3 lift plate

Tray 3 ground harness

Figure 15 Tray 3 grounding

Connectors

Tray 4 paper tray guide

Tray 4 lift plate

Tray 4 ground harness

Figure 16 Tray 4 grounding

Status Indicator RAPs

301A

August 2015

2-20

Xerox® WorkCentre® 5890 Family

Page 52

Paper Tr ansport Rolls

Refer to Figure 17. Open the left hand door. Rotate the rolls by hand and check for continuity of less than 10k ohms be tween the tray 1 and tray 2 transp ort roll shaft and the main frame ground connection. To improve continuity for the tray 1 and tr ay 2 tran sport r oll shaft, re move, clean and re-install the shaft and bearings, REP 80.10.

Tray 1 transport roll shaft.

Fax Module

Refer to Figure 18. Ensure the front face of the Fax modu le mo unti ng fl ange and the mou nti ng area of the SBC PWB module are clean.

Grounding strip

Figure 18 Fax module ground connection

Tray 2 transport roll shaft.

Figure 17 Paper transport rolls

Xerox® WorkCentre® 5890 Family

August 2015

2-21

Status Indicator RAPs

301A

Page 53

Tray 6

M p

Refer to Figure 19. Check th e gro und conne ction on the frame, the elev ator moto r and on the base of the paper tray. Ensure that the in-line connectors are fully connected.

Scanner Module

Refer to Figure 20, check the following:

• The ground connection between the machine frame and the scanner frame (2 places)

• The ground connectio n between the scanner frame, via three ground springs and the three mounting plates

• The ground connection between the mounting plate and the grounding strip

• The ground connection between the grounding strip and the transit shaft

• The ground connection between the grounding strip and the carriage support rail

• The condition of the foam pad between the scan carriage and the carriage support rail

Ground connection under the paper tray.

ounting

late

In-line ground

Ground connection.

Figure 19 Tray 6 ground connections

connector.

Ground spring

Grounding strip

Foam pad (underneath the scan carriage

Figure 20 Scanner ground connections

Transit shaft

Scanner frame

Groun spring

Mounting plate

Mounting plat

Carriage support rail

Status Indicator RAPs

301A

August 2015

2-22

Xerox® WorkCentre® 5890 Family

Page 54

301B 0V Distribution RAP

Use this RAP to identify 0V distribution faults.

Procedural Notes

NOTE: If a voltage is measur ed between ground and a return 0V line, then the continuity of that 0V circuit must be checked.

NOTE: To isolate a 0V distribution fault, perform the following:

1. Check the continuity of a har ness whi le th e harne ss is di scon nec ted at both ends. This is to ensure that other wiring does not cause false continuity readings.

2. Check the continuity and perform a visual inspection of each connecti on sequentially, back to its source.

3. Check that any in-line connectors are installed correctly.

4. Check that all connec tors are mechanica lly good. Check crimpi ng for suspect elec trical connections or any mec ha nic al fai lure that co uld ca us e a fa iled or poor electrical co ntact,

GP 7. Refer to REP 1.2 for information concerning wiring harness repairs.

NOTE: The expression ‘ return’ is used to identify the 0V l ine that comple tes the circuit for a particular voltage.

Procedure

WARNING

Go to the 0V circuit that has the suspect problem:

• 01B +3.3V Return.

• 01B +5V Return.

• 01B +12V Return.

• 01B +24V Return.

01B +3.3V Return

Go to the appropriate c om pon ent in the l ist t hat fol low s that has the s us pect 0V s up ply. Check the wiring GP 7.

•ROS, PL 60.10 Item 8. – Flag 1, P/J18, P/J1.

• Bypass tray width sensor, part of the bypass tray and left door assembly, PL 70.30 Item 1 and bypass tray empty sensor, PL 70.30 Item 7.

– Flag 5, P/J36, P/J550, P/J10. – Flag 8, P/J36, P/J550, P/J10. – Flag 4, P/J27.

• Paper path module compo nents (45-55 ppm); IOT e xit senso r, PL 10.11 Item 13, duplex sensor, PL 80.22 Item 4, wait sensor, PL 80.15 Item 3, registration sensor, PL 80.15 Item

Paper path module com ponents (65-90 ppm); IO T exit sen sor, PL 10.11 Item 13, duplex sensor, PL 80.20 Item 4, wait s e ns or, PL 70.30 Item 25, registration s ens or, PL 80.17 Item

– Flag 7, P/J5. – Flag 4, P/J27.

• IOT PWB PL 1.10 Item 2. – Flag 4, P/J27. – Flag 6, P/J27.

• Tray 1 and 2 control PWB, PL 70.10 Item 2. – Flag 2, P/J271, P/J9. – Flag 4, P/J27.

• SBC PWB, PL 3.22 Item 3. – Flag 49, P/J81, P/J104. – Flag 51, P/J133, P/J13 0. – Flag 48, P/J25, P/J131.

• SPDH PWB, PL 5.10 Item 5. – Flag 50, P/J459, P/J41 8. – Flag 9, P/J410, P/J140. – Flag 48, P/J25, P/J131.

• Side 2 CCD PWB, part of the scan assembly PL 5.10 Item 12. – Flag 31, P/J452, P/J45 8. – Flag 50, P/J459, P/J41 8. – Flag 9, P/J410, P/J140. – Flag 48, P/J25, P/J131.

• UI control PWB, PL 2.10 Item 6. – Flag 51, P/J133, P/J13 0. – Flag 48, P/J25, P/J131.

• Scanner PWB, PL 60.20 Item 4. – Flag 9, P/J410, P/J140. – Flag 48, P/J25, P/J131.

• Scanner CCD PWB, part of the scan carriage assembly, PL 60.20 Item 1. – Flag 14, P/J446, P/J41 6. – Flag 9, P/J410, P/J140. – Flag 48, P/J25, P/J131.

• Fax connector PWB, PL 20.05 Item 2. – Flag 23, P/J1, P/J212. – Flag 49, P/J81, P/J104. – Flag 51, P/J133, P/J13 0. – Flag 48, P/J25, P/J131.

• Fax module, PL 20.05 Item 1. – Flag 23, P/J1, P/J212. – Flag 49, P/J81, P/J104. – Flag 51, P/J133, P/J13 0.

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– Flag 48, P/J25, P/J131.

• Power distribution PWB, PL 3.22 Item 1. – Flag 48, P/J25, P/J131.

• Foreign device interface PWB, PL 3.22 Item 26. – Flag 52, P/J16, P/J201. – Flag 49, P/J81, P/J104. – Flag 51, P/J133, P/J130.

– Flag 48, P/J25, P/J131.

• Foreign device. – Flag 53, P/J100, 124. – Flag 52, P/J16, P/J201. – Flag 49, P/J81, P/J104. – Flag 51, P/J133, P/J13 0. – Flag 48, P/J25, P/J131.

Status Indicator RAPs

301B

Figure 1 +3. 3V Return

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Figure 2 +3. 3V Return

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01B +5V Return

Go to the appropria te compon ent in the list that fol low that h as the su spect 0V s upply. Check the wiring GP 7.

• Xerographic CRUM, part of the xerographic module, PL 90.20 Item 2. – Flag 17, P/J142, P/J144. – Flag 16, P/J149, P/J8. – Flag 15, P/J27.

• Fuser module CRUM, part of the fuser module (45-55 ppm), PL 10.8 Item 1, (65-90 ppm),

PL 10.10 Item 1.

– Flag 18, P/J146, P/J141. – Flag 16, P/J149, P/J8. – Flag 15, P/J27.

• Main drive PWB, part of the main driv e module, (45-55 ppm) PL 40.15 Item 1 or (65-90 ppm) PL 40.10 Item 1.

– Flag 16, P/J149, P/J8. – Flag 15, P/J27.

•IOT PWB, PL 1.10 Item 2. – Flag 15, P/J27.

• Registration sensor (65-90 ppm), PL 80.17 Item 3. – Flag 47, P/J16. – Flag 15, P/J27.

• HCF control PWB PL 70.21 Item 2. – Flag 20, P/J272, P/J63, P/J7. – Flag 19, P/J270, P/J19.

• Tray 1 and 2 control PWB, PL 70.10 Item 2. – Flag 19, P/J270, P/J19.

• Output device, (OCT, PL 12.10 Item 1), (1K LCSS PWB, PL 11.124 Item 10), (2K LCSS PWB, PL 11.26 Item 1), (LVF PWB, PL 11.90 Item 8), (HVF control PWB, PL 11.157 Item

2).

– Flag 21, P/J11. – Flag 15, P/J27.

• Fax connector PWB, PL 20.05 Item 2. – Flag 24, P/J212, P/J1.

• Fax module PL 20.05 Item 1. – Flag 24, P/J212, P/J1.

• Power distribution PWB, PL 3.22 Item 1. – Flag 22, P/J25, P/J131.

• Relative humidity sensor, PL 90.20 Item 4. – Flag 45, P/J7. – Flag 15, P/J27.

• Ambient temperature sensor, PL 90.20 Item 4. – Flag 45, P/J7. – Flag 15, P/J27.

• Waste toner full sensor, PL 90.10 Item 2.

– Flag 45, P/J7. – Flag 15, P/J27.

• Left door interlock, PL 70.30 Item 3. – Flag 45, P/J7. – Flag 15, P/J27.

• Waste toner door switch, PL 90.10 Item 6. – Flag 45, P/J7. – Flag 15, P/J27.

• Tray 6 control PWB, PL 70.68 Item 8 – Flag 25, P/J502, P/J27 2, P/J12. – Flag 15, P/J27.

• Hard disk drive, PL 3.22 Item 2. – Flag 10, P/J116.

• Scanner PWB, PL 60.20 Item 4. – Flag 11, P/ J140, P/J410. – Flag 22, P/J25, P/J131.

• Wait sensor (65-90 ppm only), PL 70.30 Item 25. – Flag 45, P/J16, P/J559, P/J636. – Flag 15, P/J27.

• SPDH PWB, PL 5.10 Item 5. – Flag 44, P/J460, P/J41 7. – Flag 11, P/ J410, P/J140. – Flag 22, P/J25, P/J131.

• Side 2 CCD PWB, part of the scan assembly, PL 5.10 Item 12. – Flag 52 P/J460, P/J417. – Flag 44, P/J460, P/J41 7. – Flag 11, P/ J410, P/J140. – Flag 22, P/J25, P/J131.

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Figure 3 +5V Return

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Figure 4 +5V Return

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01B +12V Return

Go to the appropriate c om pon ent in the l ist t hat fol low s that has the s us pect 0V s up ply. Check the wiring GP 7.

•IOT PWB, PL 1.10 Item 2. – Flag 26, P/J27.

•UI control PWB, PL 2.10 Item 6. – Flag 28, P/J133, P/J130. – Flag 27, P/J25, P/J131.

• Scanner PWB, PL 60.20 Item 4. – Flag 29, P/J410, P/J140. – Flag 27, P/J25, P/J131.

• Power distribution PWB, PL 3.22 Item 1. – Flag 27, P/J25, P/J131.

• SBC PWB, PL 3.22 Item 3. – Flag 30, P/J137, P/J106. – Flag 27, P/J25, P/J131.

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Figure 5 +12V Return

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01B +24V Return

Go to the appropriate c om pon ent in the l ist t hat fol low s that has the s us pect 0V s up ply. Check the wiring GP 7.

• Inverter motor driver PWB, PL 10.11 Item 22. – Flag 33, (65-90 ppm) P/J45, (45-55 ppm) P/J91, P/J4. – Flag 32, P/J27.

• Duplex motor driver PWB, (45-55 ppm) PL 80.22 Item 9 or (65-90 ppm) PL 80.20 Item 9. – Flag 33, P/J4, P/J91, P/J40. – Flag 32, P/J27.

• To ner concentration sensor, part of the toner dispens e module, (45-55 ppm) PL 90 .17

Item 1 or (65-90 ppm) PL 90.15 Item 1.

– Flag 34, P/J93, P/J6. – Flag 32, P/J27.

•OCT, PL 12.10 Item 1. – Flag 35, P/J151, P/J11. – Flag 32, P/J27.

• HVPS, PL 1.10 Item 5. – Flag 36, P/J55, P/J14. – Flag 32, P/J27.

•IOT PWB, PL 1.10 Item 2. – Flag 32, P/J27.

• SPDH PWB, PL 5.10 Item 5. – Flag 38, P/J459, P/J418. – Flag 39, P/J410, P/J140. – Flag 37, P/J25, P/J131.

• Side 2 CCD PWB, part of the scan assembly, PL 5.10 Item 12. – Flag 47, P/J452, P/J458. – Flag 38, P/J459, P/J418. – Flag 39, P/J410, P/J140. – Flag 37, P/J25, P/J131.

• Power distribution PWB, PL 3.22 Item 1. – Flag 37, P/J25, P/J131.

• Scanner PWB, PL 60.20 Item 4 – Flag 39, P/J410, P/J140. – Flag 37, P/J25, P/J131.

• Main drive PWB, part of the main driv e module, (45-55 ppm) PL 40.15 Item 1 or (65-90 ppm) PL 40.10 Item 1.

– Flag 40, P/J16, P/J147.

• Photoreceptor drive motor, part of the main drive module, (45-55 ppm) PL 40.15 Item 1 or (65-90 ppm) PL 40.10 Item 1.

– Flag 13, P/J151. – Flag 40, P/J16, P/J147.

•ROS, PL 60.10 Item 8. – Flag 41, P/J18.

• HCF control PW B, PL 70.21 Item 2. – Flag 43, P/J272, P/J63, P/J7. – Flag 42, P/J19, P/J270.

• Tray 1 and 2 control PWB, PL 70.10 Item 2. – Flag 42, P/J19, P/J270.

• Tray 6 control PWB, PL 70.68 Item 8. – Flag 46, P/J502, P/J12, P/J501. – Flag 32, P/J27.

• Scanner module cooling fan, PL 60.15 Item 6. – Flag 12, P/J424. – Flag 39, P/J410, P/J140. – Flag 37, P/J25, P/J131.

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Figure 6 +24V Return

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Figure 7 +24V Return

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301C AC Power RAP

Use this RAP to identify AC power input and output failures.

Procedure

Install a new fuser connector assembly, (45-55 ppm) PL 40.15 Item 9, (6590 ppm) PL 40.10 Item 9. If the fault remains, perform the 301L LV PS Checkout RAP.

Perform the 301L LVPS Checkout RAP.

WARNING

CAUTION

Incorrect voltage may damage the machine. The machine must not be connected to the power outlet if the voltage is incorrect.

WARNING

Take care when measuring AC mains (line) voltage. Electricity can cause death or injury.

Check the AC mains (line) voltage at the customer power outlet. The voltage measured is within the electrical power requirements, GP 22. YN

If the voltage is incorrec t or the wiri ng of the main s uppl y is fou nd to b e defec tive, i nform your technical manager and the customer. Do not attempt to repair or adjust the customer supply.

Check the main power cord for continuity and damage. The main power cord is good.

Install a new main power cord, PL 1.10 Item 10.

Switch on the machin e, GP 14. Go to Flag 1. Measure the voltage at the outle t connection, PJ22, Figure 1.

22.

Go to Flag 2. Check for the AC voltage at PJ24 on the LVPS, Figure 2. The AC voltage is present. YN

The voltage measured is within the electric al power requirements, GP

Switch off the mach ine, GP 14. Remove the power cord from PJ21, Figure 1. Measure the resistance between ACL and ACN at PJ21 on the LVPS, Figure 1. The

resistance reading is greater than 1M Ohms. YN

Remove the fuser module . On the fuser module at PJ100 measure the resistance between pin 10 and pins 1, 2, 3 and 4, Figure 3. The reading is infinity,

an open circuit. YN

Install a new fuser module, ( 45-55 ppm) P L 10.8 Item 1, (65-90 ppm) PL

10.10 Item 1. If the fault remains, perform the 301L LVPS Checkout RAP.

Perform the 301L LVPS Checkout RAP.

Check the power cords to the output device:

•1K LCSS, PL 11.124 Item 8.

•2K LCSS, PL 11.26 Item 4.

• LVF BM, PL 11.90 Item 4.

•HVF, PL 11.157 Item 4

PJ22 power supply for the output device.

PJ21

Figure 1 Input and output connections

Check the wire harness between PJ24 and PJ100, Figure 2. The harness is

good.

AABBC

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Pin 5

Pin 1

Pin 5

Pin 6

Pin 1

Pin 2

Pin 3

Pin 4

P/J100

Pin 6

Pin 10

Pin 9

Pin 8

Pin 7

Pin 8 Pin 7

Pin 2

Pin 9

Pin 3

Pin 10

Pin 4

P/J 100

CRUM

Figure 3 Fuser module

Figure 2 Supply to the fuser module

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Figure 4 AC circuit diagram

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301D +3.3V Distribution RAP

Use this RAP to identify +3.3V distribution problems.

NOTE: Short circuit or overloa d of the +3.3 V or +5V su pply wil l result in a ll outputs off, exc ept +3.3VSB (standby).

Procedure

WARNING

Refer to Figure 1 and Figure 2. Go to the appropriate component in the list that follows that has a suspect +3.3V supply. Check the wiring, GP 7.

•ROS, PL 60.10 Item 8.

– Flag 1, P/J18.

• Bypass tray width sensor, part of the bypass tray, PL 70.30 Item 12.

– Flag 6, P/J10, P/J36, P/J550. – Flag 5, P/J27.

• Bypass tray empty sensor, PL 70.30 Item 7.

– Flag 4, P/J10, P/J36, P/J550. – Flag 5, P/J27.

• IOT exit sensor, PL 10.11 Item 13.

– Flag 7, P/J5, P/J49. – Flag 5, P/J27.

• Duplex sensor, (45-55 ppm) PL 80.22 Item 4, (65-90 ppm) PL 80.20 Item 4.

– Flag 7, P/J5, P/J40. – Flag 5, P/J27.

• Wait sensor, part of the registration transport, (45-55 PPM) PL 80.15 Item 3 , (60-90 PPM)

PL 70.30 Item 25.

– Flag 7, P/J5, P/J44. – Flag 5, P/J27.

• Registration sensor, part of the duplex trans port, (45-55 ppm) PL 80.15 I tem 3, (65-90

ppm) PL 80.17 Item 3. – Flag 7, P/J5, P/J44. – Flag 5, P/J27.

• Tray 1 and 2 control PWB, PL 70.10 Item 2.

– Flag 3, P/J271, P/J9. – Flag 5, P/J27.

•IOT PWB, PL 1.10 Item 2.

– Flag 5, P/J27. – Flag 2, P/J27.

• Power distribution PWB, PL 3.22 Item 1.

– Flag 9, P/J25, P/J131.

• UI control PWB, PL 2.10 Item 6. – Flag 12, P/J133, P/J130 – Flag 9, P/J25, P/J131.

• Scanner PWB, PL 60.20 Item 4 – Flag 13, P/J140, P/J410. – Flag 9, P/J25, P/J131.

• SPDH PWB, PL 5.10 Item 5. – Flag 11, P/J418, P/J459. – Flag 13, P/J140, P/J410. – Flag 9, P/J25, P/J131.

• Side 2 CCD PWB, part of the scan assembly, PL 5.10 Item 12. – Flag 10, P/J452, P/J458. – Flag 11, P/J418, P/J459. – Flag 13, P/J140, P/J410. – Flag 9, P/J25, P/J131.

• Fax connection PWB, PL 20.05 Item 2. – Flag 8, P/J212, P/J1.

• Fax module, PL 20.05 Item 1. – Flag 8, P/J212, P/J1.

• Scanner CCD PWB, part of the scan carriage assembly, PL 60.20 Item 1. – Flag 14, P/J446, P/J416. – Flag 13, P/J140, P/J410. – Flag 9, P/J25, P/J131.

• Scan carriage home sensor, PL 60.20 Item 7. – Flag 15, P/J420. – Flag 13, P/J140, P/J410. – Flag 9, P/J25, P/J131.

• Input module angle sensor, PL 60.20 Item 7. – Flag 16, P/J423. – Flag 13, P/J140, P/J410. – Flag 9, P/J25, P/J131.

• Platen down sensor, PL 60.20 Item 7. – Flag 17, P/J423. – Flag 13, P/J140, P/J410.

• Foreign device interface PWB, PL 3.22 Item 26. – Flag 19, P/J16, P/J201.

• Foreign device. – Flag 18, P/J100, 124. – Flag 19, P/J16, P/J201.

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Figure 1 +3.3V distribution circuit diagram

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Figure 2 +3.3V distribution circuit diagram

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301E +5V Distribution RAP

Use this RAP to identify +5V distribution problems.

NOTE: Short circuit or ove rload of +3.3V or +5V supply will result in all outputs off, exc ept +3.3VSB (standby).

Procedure

WARNING

Refer to Figure 1 and Figure 2. Go to the appropriate component in the list that follows that has a suspect +5V supply. Check the wiring, GP 7.

• Developer temperature sensor, PL 90.20 Item 5. – Flag 2, P/J7. – Flag 1, P/J27.

• Relative humidity sensor, PL 90.20 Item 4. – Flag 2, P/J7. – Flag 1, P/J27.

• Waste toner full sensor, PL 90.10 Item 2. – Flag 2, P/J7. – Flag 1, P/J27.

• Left door interlock, PL 70.30 Item 3. – Flag 2, P/J7. – Flag 1, P/J27.

• Waste toner door switch, PL 90.10 Item 6. – Flag 2, P/J7. – Flag 1, P/J27.

• Registration sensor, (45-55 ppm), PL 80.15 Item 3, (65-90 ppm), PL 80.17 Item 3. – Flag 2, P/J7. – Flag 1, P/J27.

• Wait sensor, (45-55 ppm), PL 80.15 Item 3, (65-90 ppm), PL 70.30 Item 25. – Flag 2, P/J7. – Flag 1, P/J27.

• Main drive module, (45-55ppm) PL 40.15 Item 1 or (65-90ppm) PL 40.12 Item 1. – Flag 3, P/J149, P/J8. – Flag 1, P/J27.

• Xerographic CRUM, part of the xerographic module, PL 90.20 Item 2. – Flag 4, P/J142. – Flag 3, P/J149, P/J8. – Flag 1, P/J27.

• Fuser CRUM, part of the fuser module, (45 -55 ppm), PL 10.8 Item 1, (65-90 ppm), PL

10.10 Item 1.

– Flag 5, P/J146. – Flag 3, P/J149, P/J8. – Flag 1, P/J27.

• Tray 1 and 2 control PWB, PL 70.10 Item 2. – Flag 6, P/J19, P/J270.

• HCF control PW B, PL 70.21 Item 2. – Flag 21, P/J7, P/J63. – Flag 7, P/J63, P/J272. – Flag 6, P/J19, P/J270.

• OCT PWB, part of the OCT, PL 12.10 Item 1. – Flag 8, P/J151, P/J11. – Flag 1, P/J27.

• Inverter motor driver PWB, PL 10.11 Item 22. – Flag 9, (65-90 ppm), P/J45, (45-55 ppm), P/J4, P/J45. – Flag 1, P/J27.

• Duplex motor driver PWB, (45-55 ppm) PL 80.22 Item 9 or (65-90 ppm) PL 80.20 Item 9. – Flag 11, PJ91, P/J40, P/J4. – Flag 1, P/J27.

• Low toner sensor, (45-55 ppm), PL 90.17 Item 5, (65-90 ppm), PL 90.15 Item 5. – Flag 10, P/J6. – Flag 1, P/J27.

• SBC PWB, PL 3.22 Item 3. – Flag 17, P/J137, P/J10 6. – Flag 16, P/J25, P/J131.

• Fax connector PWB, PL 20.05 Item 2. – Flag 18, P/J1, P/J212. – Flag 17, P/J137, P/J106 – Flag 16, P/J131, P/J25.

• Fax module, PL 20.05 Item 1. – Flag 18, P/J1, P/J212. – Flag 17, P/J137, P/J106 – Flag 16, P/J131, P/J25.

• Power distribution PWB, PL 3.22 Item 1. – Flag 16, P/J131, P/J25.

• Scanner PWB, PL 60.20 Item 4. – Flag 20, P/J410, P/J14 0. – Flag 16, P/J131, P/J25.

• Document size sensor 2, PL 60.20 – Flag 12, P/J452. – Flag 20, P/J410, P/J14 0. – Flag 16, P/J131, P/J25.

• Document size sensor 1, PL 60.20. – Flag 13, P/J422.

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– Flag 20, P/J410, P/J140. – Flag 16, P/J131, P/J25.

•IOT PWB, PL 1.10 Item 2. – Flag 1, P/J27.

• Tray 6 control PWB, PL 70.68 Item 8. – Flag 15, P/J501, P/J502, P/J12. – Flag 1, P/J27.

• Hard disk drive, PL 3.22 Item 2. – Flag 19, P/J116. – Flag 17, P/J137, P/J106 – Flag 16, P/J25, P/J131.

• SPDH PWB, PL 5.10 Item 5. – Flag 23, P/J460, P/J417. – Flag 20, P/J410, P/J140. – Flag 16, P/J25, P/J131.

• SDPH CCD PWB, part of the scan assembly, PL 5.10 Item 12. – Flag 24, P/J452, P/J458. – Flag 23, P/J460, P/J417. – Flag 20, P/J410, P/J140. – Flag 16, P/J25, P/J131.

• Length sensor 2, PL 5.30 Item 9. – Flag 25, P/J462. – Flag 23, P/J131, P/J25. – Flag 20, P/J410, P/J140. – Flag 16, P/J25, P/J131.

• Length sensor 1, PL 5.30 Item 5. – Flag 26, P/J463. – Flag 23, P/J131, P/J25. – Flag 20, P/J410, P/J140. – Flag 16, P/J25, P/J131.

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Figure 1 +5V distribution circuit diagram

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Figure 2 +5V distribution circuit diagram

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301F +12V Distribution RAP

Use this RAP to identify +12V distribution problems.

Procedure

WARNING

Refer to Figure 1. Go to the appropriate co mponent in the lis t that follows tha t has a suspect +12V supply. Check wiring, GP 7.

NOTE: For +12V interlock problems, go to the 301-300-00 Front Door Open RAP

• Power distribution PWB, PL 3.22 Item 1. – Flag 1, P/J131, P/J25.

•UI control PWB, PL 2.10 Item 6. – Flag 2, P/J130, P/J133. – Flag 1, P/J25, P/J131.

• Scanner PWB, PL 60.20 Item 4. – Flag 3, P/J410, P/J140. – Flag 1, P/J131, P/J25.

•IOT PWB, PL 1.10 Item 2. – Flag 4, P/J27.

• SBC PWB, PL 3.22 Item 3. – Flag 5, P/J137, P/J106. – (+12V sleep) Flag 6, P/J137, P/J106. – Flag 1, P/J131, P/J25.

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Figure 1 +12V distribution circuit diagram

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301G +24V Distribution RAP

Use this RAP to identify +24V distribution problems.

Initial Actions

Check the following:

• The front door interlock switch is closed.

• The xerographic module is correctly installed.

• With the machine switche d on check the LVPS cooling fan is running. If the ma chine has 24V related faults and the fan is not working the replace the LVPS.

Circuit Information

The +24V distribution in the machine can be div ided into 3 stages; The fir st stage, +24V Direct is independent of the other two stages. The seco nd stage, +24V Interlocked is derived from +24V Direct. The third stage, + 24V Interlocke d From the IOT PWB is derived fr om both +24V Direct and +24V Interlocked.

+24V failures will result in the following UI messages:

• Copying and scanning are unavailable

• Copying and printing are unavailable

Typical faults caused by +24V copying and scan ning are unava ilable failu res are; 61-340, 91060 and 62-476.

Procedure

WARNING

Ensure that the electricity to the ma chin e is swit ched of f while p erfor m ing tasks that do not need electricity. Refer to GP 14. Disconnect the power cord . Electricity can cause death or injury. Moving parts can cause injury.

WARNING

Do not repair or install a new fuse F1 on the IOT PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

WARNING

Do not repair or install a new fuse F1 on the power distribution PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

WARNING

Do not repair or install a new fuse F1 on the main drive PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

+24V Direct

This supply feeds the power distribution P WB, scanner PWB, SPDH P WB, Side 2 CCD BWB and Scanner CCD BWB. It also feeds the interlocked +24V circuit internally within the LVPS.This supply is not dependant on an y inte r lock s and is available at power on . The su ppl y is not fused, but the LVPS will shut the voltage do wn if the supply short c ircuits. The voltage can be measured on the LVPS at P/J25 pins 1 and 2, but is more easily accessed on the power distribution PWB at P/J131 pins 1 and 2, refer to Figure 2.

+24V Interlocked

This supply feeds t he IOT PWB, mai n drive module, paper path module, RO S, Tray 1 and 2 control PWB and short paper path assembly. When +24V interlocked is available, CR16 on the IOT PWB is lit . The ava ilability o f +24V interlocke d is d ependant on the + 12V inte rlock circ uit being complete through the door interlock switch, xerographic module CRUM link and the main drive PWB, refer to th e circuit diagram in the 301-300-00 Front Door Open RAP. When the +12V interlock circuit is co mplete , +24V int erlock ed will be av ailab le at P/J27 pins 1 and 2 on the IOT PWB, Figure 3. If the +24V interlocked supp ly is shorted, I t will shut down the +2 4V direct supply from the LVPS.

+24V Interlocked From the IOT PWB

The availability of +24V interlocked from the IOT PWB is dependant on +24V interlocked being available at P/J27 pins 1 and 2. The +24V interlocked from the IOT PWB is fused by a surface mounted fuse F1 ( non replac eable) , so a sho rt on a ny of the IO T PWB +24V in terlocked out puts will result in fuse F1 being blown and all +24V interlocked outputs not available. Be aware that a high resistance short c ircuit on any of the outputs will damag e, but not blow fuse F1, resulting in measuremen ts of +24V at the top cap (input) of fuse F1 and less than +24V (but not 0V) on the bottom cap of fuse F1.

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301G

WARNING

Do not install a fuse of a different type or rating. Installing the wrong type or rating of fuse can cause overheating and a risk of fire.

CAUTION

If the surface mounted fuse on the powe r di stribution PWB , IOT P WB or m ain dri ve PWB has blown, do not install a new PWB until the cause of the fault is repaired.

Remove the rear cover, switch on the machine, GP 14. CR13, CR15 and CR36 on the IOT PWB are lit and stay lit. YN

Go to the OF3 Dead Machine RAP

CR16 is lit. YN

+24V is available at P/J27 pin 1 and pin 2, Flag 5. YN

Switch off the machine, GP 14. G reater than 100 Ohm s resistance is measured between P/J27 pin 1 and the machine frame, also between P/J27 pin 2 and the machine frame.

A B C

2-46

There is a short circuit on the +24V interlocked circuit. Disconnect P/J27.

Greater than 100 Ohm s resistance is measured on the harness between P27 pin 1 and the machine frame, also between P27 pin 2 and the machine frame.

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A B C

The IOT PWB is shorting the +24V interlocked to ground, a new IOT PWB will need to be install ed. Be for e ins talli ng a ne w IO T P WB, che ck th e fu se F1 on the IOT PWB. If th e fuse is open circu it the ca use of the failu re will need to be found, refer to Figure 3 and the Co mponen t List. Refer als o to the 301H Short Circuit and Overload RAP. When the cause of the high resistance short circuit has been repaired, install a new IOT PWB, PL 1.10

Item 2.

Disconnect P/J18, Flag 2 and P/J19, Flag 17. Less than 100 Ohms resis-

tance is measured on the h arness between P27 pin 1 and t he machine frame, also between P27 pin 2 and the machine frame. YN

Refer to Figure 2 and the Component List to isolate and repair the component that is causing the short.

Disconnect P/J17, Flag 15 and P/J16, Flag 11. Less than 100 Ohms resis-

tance is measured on the h arness between P27 pin 1 and t he machine frame, also between P27 pin 2 and the machine frame. YN

Refer to Figure 4 and the Component List to isolate and repair the component that is causing the short.

Install a new LVPS and base module, PL 1.10 Item 3.

Switch on the machine, GP 14. +10.9V or greater is available on P/J17 pin 6 (yel-

low wire, bottom of connector). YN

The +12V interlock voltage used to maintain the + 24V interlock ed circuit is not available or is below s pe ci fic at ion , go t o the 301-300-00 Front Door Open RAP to fix the fault.

Switch off the machine, GP 1 4 . Pul l out the single board controller P WB mod ule , PL

3.22. Disconnect P/J13 1, Flag 1. Switch on the machine, GP 14.

able on the harness betwee n P131 pin 1 to the mach ine frame and P131 pin 2 to the machine frame. YN

Install a new LVPS and base module, PL 1.10 Item 3.

Components in the SBC PW B module, scanne r or SPDH are shorting the +24V to ground, refer to Flag 1, F lag 3, Fl ag 4 and the Comp onent List to isolate and re pair the short circuit.

The fuse F1 on the IOT P WB i s blo w n, t herefo r a ne w IO T P WB will ne ed t o be in stalled. Before installing a new IOT P WB, find the cau se of the failu re, refer to Fi gure 3 and the

Component List to isolate and repair the short circuit. Refer also to the 301H Short Circuit

and Overload RAP. When the cause of the high resistance short circuit has been repaired, install a new IOT PWB, PL 1.10 Item 2.

NOTE: CR16 will light at voltages of less than+24V.

The voltage at P/J27 pin 1and pin 2 is equal to or greater than +24V

+24V is avail-

Install a new LVPS and base module, PL 1.10 Item 3.

The voltage measured at the top cap of fu se F1 on th e IOT PW B is th e s ame as the voltage measured on the bottom cap of fuse F1. YN

A high resistance short c ircuit has da maged the fuse F 1. Iden tify a nd repair the cause of the high resistance short circuit, refer to Figure 3 and the Component Lis t. Refer also to the 301H Short Circuit and O verload RAP. When the cause of the high resistance short circuit has been repaired, install a new IOT PWB, PL 1.10 Item 2.

+24V interlocked is ava ilabl e to th e IO T PW B, e xe rcise th e ma chi ne in all possible modes and make a note of what components are energized when the fault occurs. Refer to the Component

List and the appropriate circuit diagram to isolate and repair the problem component or circuit.

Component List

Refer to Figure 2, Figure 3 and Figure 4. Go to the appropriate comp onent in the list th at follows that has a suspect +24V supply. Inspect then re-seat all PJs and check the wiring, GP 7.

• Paper path module containing an in-line fuse and wiring. Refer to GP 7. – Flag 15, in-line fuse, PL 1.10 Item 9 and Figure 1 – Flag 25, erase lamp, PL 90.20 Item 1 – Flag 26, inverter path solenoid, PL 10.11 Item 14 – Flag 27, inverter nip solenoid, PL 10.11 Item 6 – Flag 28, registrat ion clutch, (45-55 ppm) PL 80.15 It em 7, (65-90 ppm) PL 80.17

Item 7

– Flag 29, vacuum transport fan (part of the short paper path assembly), PL 10.25 Item

• Power distribution PWB, PL 3.22 Item 1. – Flag 1, P/J25, P/J131.

• IOT PWB, PL 1.10 Item 2. – Flag 5, P/J27.

• Main drive PWB, part of the main d rive module, (45-55 ppm) PL 40.15 Item 1, (65-90 ppm) PL 40.10 Item 1.

– Flag 11, P/ J147, P/J16.

•ROS PL 60.10 Item 8 – Flag 2, P/J18.

• Tray 1 and 2 control PWB, PL 70.10 Item 2. – Flag 17, P/J270, P/J19.

• HCF control PW B, PL 70.21 Item 2. – Flag 16, P/J7, P/J63. – Flag 18, P/J63., P/J272. – Flag 17, P/J270, P/J19.

• SPDH PWB, PL 5.10 Item 5. – Flag 3, P/J418, P/J459. – Flag 4, P/J410, P/J140. – Flag 1, P/J131, P/J25.

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• Side 2 CCD PWB, part of the scan assembly, PL 5.10 Item 12. – Flag 3, P/J418, P/J459. – Flag 4, P/J410, P/J140. – Flag 1, P/J131, P/J25.

• Tray 6 control PWB, PL 70.68 Item 8. – Flag 21, P/J501, P/J502. – Flag 20, P/J12. – Flag 5, P/J27.

• Scanner PWB, PL 60.20 Item 4. – Flag 4, P/J410, P/J140. – Flag 1, P/J131, P/J25.

• Scanner CCD PWB, part of the scan carriage assembly, PL 60.30 Item 1. – Flag 4, P/J410, P/J140. – Flag 1, P/J131, P/J25.

• Inverter motor driver PWB, PL 10.11 Item 22. – Flag 30, (65-90 PPM) P/J45, (45-55 PPM) P/J91, P/J4. – Flag 5, P/J27.

• Duplex motor driver PWB, (45-55 ppm) PL 80.22 Item 9, (65-90 ppm) PL 80.20 Item 9. – Flag 31, P/J91, P/J40. – Flag 6, P/J4, P/J40. – Flag 5, P/J27.

• To ner dispe nse motor and toner cartrid ge dr ive moto r, part of the tone r dispe nse m odule (45-55 ppm) PL 90.17 Item 1, (65-90 ppm) PL 90.15 Item 1.

– Flag 32, P/J93. – Flag 7, P/J6, P/J93. – Flag 5, P/J27.

• To ner concent ration senso r, part of the developer module, (45-55 ppm) PL 90.17 Item 2, (65-90 ppm) PL 90.15 Item 2.

– Flag 33, P/J93. – Flag 23, P/J93, P/J6. – Flag 5, P/J27.

• Feed solenoid, part of the bypass tray feed head assembly, PL 70.30 Item 5. – Flag 8, P/J10, P/J36. – Flag 5, P/J27.

•OCT, PL 12.10 Item 1. – Flag 9, P/J11, P/J151. – Flag 5, P/J27.

• HVPS, PL 1.10 Item 5, – Flag 10, P/J14, P/J55. – Flag 5, P/J27.

• Inverter nip split solenoid, PL 10.14 Item 1. – Flag 19, P/J76, P/J61. – Flag 5, P/J27.

• Photoreceptor drive motor, part of the main drive module, (45-55) PL 40.15 Item 1, (65-90 ppm) PL 40.10 Item 1.

– Flag 12, P/J151. – Flag 11, P/ J147, P/J16.

• Ozone fan, PL 90.25 Item 1. – Flag 13, P/J142. – Flag 12, P/J151. – Flag 11, P/ J147, P/J16.

• Fuser web motor, part of the main drive module, (45-55) PL 40.15 Item 1, (65-90 ppm) PL

40.10 Item 1.

– Flag 14, P/J154. – Flag 11, P/ J147, P/J16.

• Photoreceptor CRUM, part of the xerographic module, PL 90.20 Item 2. – Flag 22, P/J142. – Flag 11, P/ J147, P/J16.

• Erase lamp, PL 90.20 Item 1. – Flag 25. – Flag 15, P/J17, fuse, PL 1.10 Item 9, Figure 1.

• Inverter path solenoid, PL 10.11 Item 14. – Flag 26. – Flag 15, P/J17, fuse, PL 1.10 Item 9, Figure 1.

• Inverter nip solenoid, PL 10.11 Item 6. – Flag 27. – Flag 15, P/J17, fuse, PL 1.10 Item 9, Figure 1.

• Registration clutch, (45-55 ppm), PL 80.15 Item 7, (65-90 ppm), PL 80.17 Item 7. – Flag 28. – Flag 15, P/J17, fuse, PL 1.10 Item 9, Figure 1.

• Vacuum transport fan (part of short paper path assembly W/TAG 001, PL 10.25 Item 15. – Flag 29. – Flag 15, P/J17, fuse, PL 1.10 Item 9, Figure 1.

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Figure 1 +24 volt in-line fuse

In-line +24V fuse

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Figure 2 +24V distribution circuit diagram

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Figure 3 +24V distribution circuit diagram

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Figure 4 +24V distribution circuit diagram

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301H Short Circuit and Overload RAP

Procedural Notes

WARNING

• The LEDs, Figure 1, CR12, CR13, CR15 and CR36 on the IOT PWB are used to indicate that a supply voltage is available. Refer to OF7 IOT PWB Diagnostics RAP.

• Short circuit or overload of +3.3VSB (standby) will result in all outputs off.

• Short circuit or overload of +3.3V or +5V will result in all outputs off, except +3.3VSB.

• Short circuit or overload of +12V or +24V will result in +12V and +24V outputs being off.

• In all instances, when the short ci rcuit or overloa d is removed all the outputs wil l recover to normal operating voltages after 10 seconds.

• If +3.3VSB is over voltage, all ou tputs will be o ff. To restore to normal voltages, switc h off the machine, GP 14. Wait two minutes. Switch on the machine.

• If +3.3V, +5V or +12V are over voltage, all outputs will be off, except +3.3VSB. To restore to normal voltages, switch off the machine, GP 14. Wait two minutes. Switch on the machine.

• If the +24V is over voltage, only the +2 4V the ou tpu t wi ll be o ff. To restore to normal voltages, switch off the machine, GP 14. Wait two minutes. Switch on the machine.

WARNING

Do not repair or install a new fuse F1 on the IOT PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

WARNING

Do not repair or install a new fuse F1 on the power distribution PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

NOTE: To disconnect the connectors PJ16, PJ17, PJ18, PJ19 and PJ 25 on the LVPS, open tray 1 and tray 2. Re move the screw that s ecures the power and control assembly, PL 1.10

Item 1. Slide the power and control assembly to the left.

NOTE: Refer to Figure 3 for the low voltage distributi on. T his is an o verv ie w of al l t he l ow volt - age harnesses within the machine.

NOTE: Refer to GP 7 at every harness check and if necessary perform, REP 1.2.

To check the output voltages of the LVPS, disconnect the following.

• Figure 2. PJ16, PJ17, PJ18, PJ19 and PJ25.

• Figure 1. All the PJ connecto rs on the IO T PWB, exc ept PJ1 Flag 1 3, PJ26 Flag 11 and PJ27 Flag 12.

Press the power button on the UI. LED CR36 is on.

Check for a short circuit on the AC line. Go to 301C AC Power RAP.

Press the power button on the UI. LEDs CR12, CR13 and CR15 are on and stay on.

Go to Fl ag 13. Measure the v oltage at PJ1, pin 11. Press the power button on the UI.

The voltage changes from +3.5V to 0V. YN

Check the wiring between P J910 on the UI keyboard PWB and PJ1 on the I OT PWB, refer to the 303F Switch Off Failure RAP.

Disconnect PJ26. Measure the voltage at the harness of PJ26, pin 7, Flag 11. +1.16V is

available at pin 7. YN

Perform the 301L LVPS Checkout RAP.

Reconnect PJ26. Measure the voltage at the harnes s of PJ26, pin 7, Fl ag 11. Press the power button on the UI.

Perform the followi ng:

• 301L LVPS Checkout RAP.

• OF7 IOT PWB Diagnostics RAP.

The voltage changes from +1.16V to 0V and stays at 0V.

WARNING

Do not repair or install a new fuse F1 on the main drive PWB. Repairing or installing a new fuse can cause overheating and a risk of fire.

WARNING

Do not install a fuse of a different type or rating. Installing the wrong type or rating of fuse can cause overheating and a risk of fire.

Procedure

Switch off the machine, GP 14. Remove the rear cover, PL 28.10 Item 1. Reconnect the power cord.

CR36 is on, Figure 1.

Go to 301J Power On and LVPS Control Signals RAP.

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Disconnect the power co rd. Us e a se rvice mu lti -met er set to DC amps. Ensure the mete r leads are connected to the correct meter sockets to measure amps. Co nnect the black lead to the machine fram e. Reconnect the power cor d. Use the p robe on the red l ead to ground PJ26, pin 7 to gr ound , thro ugh the multi-meter. When the LEDs CR2 7, C R28 a nd CR29 are flashing, press and release the power button and remove the probe.

CR12, CR13 and CR15 are ON and stay ON. YN

Set the service multi- met er to me asur e v olts. Ens ure the meter leads are conn ec ted to the correct meter sockets to measure volts. Measure the voltage at the harness of PJ26, pin 7, Flag 11.

Check that the F1 fuse on the IOT PWB has not failed. Go to 01H +24 Volt Cir-

cuits before a new IOT PWB is installed, PL 1.10 Item 2.

Perform the 301L LVPS Checkout RAP.

B C

0V is measured.

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B C

Set the service multi-meter to measure volts. Ensure the meter leads are connected to the correct meter sockets to m easure v olts. Meas ure the v oltage a t PJ25, pi ns 1 and 2, Flag

+24V is measured.

Measure the voltage at the harness of PJ26, pin 9, Flag 11. 0V is measured. YN

Check that the F1 fuse on the IOT PWB ha s no t fail ed. Go to 01H +24 Volt Cir-

cuits before a new IOT PWB is installed, PL 1.10 Item 2.

Perform the 301L LVPS Checkout RAP.

Disconnect the power cord. Disconnect the in-line fuse in the harness from PJ17. Reconnect PJ16 and PJ17. Set the service multi-meter to mea sure amps. Ensure the meter leads are connected to the correct meter sockets to measure amps. Clip the black lead to the machine frame. Reconnec t the power cord . Use the probe on th e red lead to gro und PJ26, pin 7 to gro und. When the LEDs CR27, CR28 and CR29 are flashing, press and release the power button, then remove the probe.

are ON and stay ON YN

Check the interlock circuit, Flag 29, Flag 30 and Flag 31. If the circuit is good, check that F1 fuse on the IOT PWB has not failed. Go to 01H +24 Volt Circuits before a new IOT PWB is installed, PL 1.10 Item 2.

The LVPS is good. Continue at 01H Initial Isolation Check.

Disconnect the power cord. Reconn ect PJ16 and PJ17. Connect the power cord. Press the power button on the UI.

Check the interlock cir cuit, Flag 29, Flag 30 and Flag 31. If the circ uit is g ood, go to 01H

+24 Volt Circuits before a new a new IOT PWB is installed, PL 1.10 Item 2.

The LVPS is good. Go to the 01H Initial Isolation Check.

LED CR16 is ON.

LEDs CR12, CR13, CR15 and CR16

01H Initial Isolation Check

NOTE: After every disconnection , the power bu tton on the UI m ust be pressed. I f CR12 and CR13 are not on, reconnect and go to the next step.

Disconnect the powe r cor d. Rec onnect all the dis connecte d PJ conn ections on th e IOT PWB, LVPS and the power distribution PWB. Reconnect the power cord. Switch on the machine, GP

14. If the LEDs, Figure 1, CR12, CR13, CR15 and CR16 are OFF, go to step 1. If CR15 is OFF,

go to 01H +12 Volt Circuits. If CR16 is OFF, go to 01H +24 Volt Circuits.

1. Disconnect PJ25, F lag 5. If the LEDs CR12 and CR 13 are on, check the harnes s from PJ25 to PJ131. If the harness is good, go to 01H +3.3 Volt and +5 Volt Circuits.

2. Disconnect PJ18, F lag 3. If the LEDs CR12 and CR 13 are on, check the harnes s from PJ18 to the ROS, PL 60.10 Item 8.

3. Disconnect PJ19, Flag 4. If th e LEDs CR12 and CR13 are on, check the harness, fr om PJ19 on the LVPS to the Tray 1 and 2 Control PWB, PL 70.10 Item 2.

a. Check the harness at Flag 7. b. Check the harness, Flag 4, from PJ19 on the LVPS to the Tray 1 and 2 Control PWB,

PL 70.10 Item 2.

4. Disconnect PJ10, F lag 24. I f th e LED s CR12 a nd CR13 are on, c heck t he harne ss, fr om PJ10 on the IOT PWB, to, PL 70.30 Item 1.

5. Disconnect PJ11, Flag 25. If the LEDs CR12 an d CR13 are on, check the harness , from PJ11 on the IOT PWB to the output devices.

6. Disconnect PJ7, Fl ag 23. If the LEDs CR12 and CR 13 are on, check the har ness, from PJ7 to the components that follow:

a. Developer temperature sensor, PL 90.20 Item 5. b. Relative humidity sensor / ambient temperature sensor, PL 90.20 Item 4. c. Waste toner full sensor, PL 90.10 Item 2.

01H +3.3 Volt and +5 Volt Circuits

NOTE: After every disconnection, the power button on the UI must be pressed. If CR12 and CR13 are not on, reconnect and go to the next step.

1. Perform the steps that follow: a. Disconnect PJ137 o n the power distribution PWB, Flag 9 If th e LEDs CR12 and

CR13 are on, check the following: i. The har ness, Flag 9, from the power distribution PWB to PJ106 on the S BC

PWB.

ii. The ribbon cable, Flag 14, from the SBC PWB to PJ1 on the Fax connector

PWB.

b. Disconnect PJ140 from t he power distribution PW B. If the LEDs, CR12 and C R13

are on, check the following: i. The harness, Flag 10, to the scanner PWB. ii. The harness, Flag 15, from the scanner PWB to the SPDH PWB. iii. The harness, Flag 27, from the SPDH PWB to the SPDH CCD. iv. The harness, Flag 16, from the scanner PWB to the scanner CCD.

c. Disconne ct PJ9 on the IOT PWB. If the LEDs CR12 and CR13 are on, check the

harness, Flag 21, from the IOT PWB to Tray 1 and 2 PWB.

2. If no short circuit is found in the +3.3V and +5V circuits, go to 01H +3.3 Volt Circuits.

01H +3.3 Volt Circuits

NOTE: After every disconnection, the power button on the UI must be pressed. If CR12 and CR13 are not on, reconnect and go to the next step.

1. Disconnect PJ133 on the po wer distribut ion PWB. If the LE Ds, CR12 and CR 13 are on, check the harness, Flag 8, to the UI control PWB.

2. Disconnect PJ5 on the IOT PWB If the LEDs, CR12 and CR13 are on, check the harness,

Flag 19, to the paper path sensors.

3. If no failure is found in the +3.3V circuits, go to 01H +5 Volt Circuits.

01H +5 Volt Circuits

NOTE: After every disconnection, the power button on the UI must be pressed. If CR12 and CR13 are not on, reconnect and go to the next step.

1. Disconnect PJ8 on the IOT PWB. If the LEDs CR12 and CR13 are on, check the harness,

Flag 18, to the xerographic CRUM, part of the xerographic module, PL 90 .20 Item 2 and

to the fuser CRUM, part of the fuser module, (45-55 ppm ) PL 10.8 Item 1 or (65-90 ppm)

PL 10.10 Item 1.

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2. Disconnect PJ4 on the IOT PWB. If the LEDs CR12 and CR13 are on, check the harness,

Flag 20, to the inverter motor driver PWB, PL 10.11 Item 22, and to the duplex motor

driver PWB, (45-55 ppm) PL 80.22 Item 9, (65-90 ppm) PL 80.20 Item 9.

3. Disconnect PJ6 on the IOT PWB. If the LEDs CR12 and CR13 are on, check the harness,

Flag 22, to the developer assembly.

4. Disconnect PJ7 on the IOT PWB. If the LEDs CR12 and CR13 are on, check the harness,

Flag 23, To the developer sensors and interlocks.

5. Disconnect PJ11 on the IOT PWB. If th e LEDs CR12 and CR1 3 are on, check the harness, Flag 25, to the output module.

01H +12 V olt Circuits

NOTE: Before disconnection, switch off the machine, GP 14. Switch on the machine, GP 14, to check CR15.

CR15 is OFF. Check the harnesses that follow for a short circuit, until CR15 is on, Figure 1.

1. Disconnect PJ25 on the LVPS. CR15 is ON. Check from PJ25, Flag 5, to the power distribution PWB. If the harness from PJ25 to PJ131 is good. Reconnect PJ25 and perform the steps that follow:

a. Disconnect PJ133 o n the power distribution PWB. Check the harness, Flag 8, to

PJ130 on the UI control PWB.

b. Disconnect PJ140 from the power distribution PWB . If the LEDs, CR12 and CR13

are on, check the following: i. The har nes s, Flag 10, to the scanner PWB. ii. The harness, Flag 15, from the scanner PWB to the SPDH PWB. iii. The harness, Flag 27, from the SPDH PWB to the SPDH CCD. iv. The har nes s, Flag 16, from the scanner PWB to the scanner CCD.

c. Disconn ect PJ27 on the IOT PWB, Flag 12. CR15 is on. Per form OF7 IOT PWB

Diagnostics RAP.

01H +24 V olt Circuits

NOTE: Before disconnection, switch off the machine, GP 14. Switch on the machine, GP 14, to check CR16.

CR16 is OFF. Check the harnesses that follow for a short circuit, until CR16 is on, Figure 1.

1. Disconnect PJ18 on the LVPS. CR16 is ON. Check from PJ 18, Flag 3 to the ROS, PL

60.10 Item 8.

2. Disconnect PJ19 on the LVPS. CR16 is ON. Check from PJ19, Flag 4, to the tray 1 and 2 control PWB.

3. Switch off the machine, GP 14. If the F1 fuse o n the IOT PWB h as failed . Set th e meter to mea sure ohms. Connect the

black lead to PJ27 pin 9 or pin 10 and the red lead to the bottom of the F1 fuse on the IOT PWB. If the output is shorted the measurement will be less than 1 ohm.

a. Disconnect PJ3 on the IO T PWB. If the measurement rem ains below 1 Ohm, this

part of the circuit is good, mo ve to the next step. If the measureme nt changes to open circuit, check from PJ3, Flag 17, to the main drive PWB.

b. Disconnect PJ4 on the IO T PWB. If the measurement rem ains below 1 Ohm, this

part of the circuit is good, mo ve to the next step. If the measureme nt changes to open circuit, check from PJ4, Flag 20, to the inverter motor, PL 1 0. 11 I t em 11 , and the duplex motor, (45-55) PL 80.22 Item 8, (65-90 ppm) PL 80.20 Item 8.

c. Disconne ct PJ6 on the IOT PWB. If the me asurement remains belo w 1 Ohm, this

part of the circuit is good, mov e to the next step. If the measureme nt changes to open circuit, check from PJ6, Flag 22, to the developer module.

d. Disconnect PJ10 on the I OT PWB. If th e measurement r emains below 1 Ohm, this

part of the circuit is good, mov e to the next step. If the measureme nt changes to open circuit, check from PJ10, Flag 24, to the bypass tray sensors and solenoids.

e. Disconnect PJ11 on the IOT PWB. If the measurement remains bel ow 1 Ohm, this

part of the circuit is good, mov e to the next step. If the measureme nt changes to open circuit, check from PJ11, Flag 25, to P/J151 and onto the output device.

f. Disconnect PJ14 on the IOT PWB. If the measureme nt remains bel ow 1 Ohm, this

part of the circuit is good, mov e to the next step. If the measureme nt changes to

open circuit, check from PJ14, Flag 26, to PJ55 on the HVPS. g. Install a new IOT PWB, PL 1.10 Item 2. h. If after completing the check s above, the F1 fuse on th e IOT PWB fails. Swi tch off

the machine, GP 14. Install a new IOT PWB, PL 1.10 Item 2.

Disconnect PJ3, PJ 4, PJ6, P J11 and PJ14. Switc h off the m achin e, GP 14 before a

PJ is connected. Conne ct each PJ, one at a ti me until the PJ is fo und that causes

the fuse to fail. Check a nd repair the harnes s or install new compon ents as neces

sary.

4. Switch on the machine, GP 14.

Figure 1 IOT PWB, LED and PJ location

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Figure 2 LVPS PJ location

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Figure 3 Low voltage distribution

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Figure 4 +24V interlock circuit diagram

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301J Power On and LVPS Control Signal RAP

Use this RAP to check and identify power on and standby signals from the LVPS.

Ensure that the 301C AC Power RAP is performed before starting this RAP.

Procedural Notes

NOTE: Short circuit or ove rload of +3.3VSB (standby) wi ll result in all the LVPS outputs off. Short circuit or overload of +3.3V or +5V will result in all the LVPS outputs off, except +3.3VSB.

NOTE: For an explanation of the LEDs on the IOT PW B and their function, go t o OF7 IOT PWB Diagnostics RAP.

NOTE: +3.3VSB (standby) is generated f rom the LVPS when the machine is conne cted to the AC supply. +3.3VSB is required to initialize the machine from standby to power on.

•Go to Flag 4, check the wirin g and connectors betwe en P/J105 on the S BC PWB

and P/J1 on the IOT PWB

•Go to Flag 5, check the ribbon cable and connectors between P/J910 on the UI key-

board PWB and P/J908 on the UI control PWB

The wiring and connectors are good. YN

Repair the wiring and connectors or install new parts, refer to:

• REP 1.2 Wiring Harness Repairs

• Control to keyboard PWB ribbon cable, PL 2.10 Item 10

• UI keyboard PWB, PL 2.10 Item 9

• UI control PWB, PL 2.10 Item 6

• SBC PWB, PL 3.22 Item 3

• IOT PWB, PL 1.10 Item 2

Procedure

WARNING

Ensure that the m achine is switched off, GP 14. Remove the rear cover, PL 28.10 Item 1 . Reconnect the power cord. Check CR36, Figure 1.

Go to Flag 1. +3.3VSB is availa ble at P/J27, between pin 6 and pin 14, on the IOT

PWB.

Disconnect P/J27, wait aproximately 10 seconds. +3.3V SB is available at the disconnected end of the harness, P/J27, between pins 6 and 14. YN

Check the harness a nd conne ctor P/J 27, if neces sary repai r the ha rnes s/connector or Perform the 301L LVPS Checkout RAP .

A short circuit or overloa d on the +3.3VS B circuit may be causing th e LVPS to shut down. Check the wiring and connectors from the LVPS to P/J27. Perform the following as necessary:

• Repair the wiring or connectors.

• 301L LVPS Checkout RAP.

• Install a new IOT PWB, PL 1.10 Item 2.

Check the pin to pin connections of P/J27. If the connections are good, perform OF7 IOT PWB Diagnostics RAP.

CR36 is on.

Perform OF7 IOT PWB Diagnostics RAP.

Go to the 301H Short Circuits and Overloads RAP.

Go to Flag 2. Monitor the vo ltage at P/J 26, pin 7. Switc h off the mac hine, then switch on the machine, GP 14.

Perform the following:

•Go to Flag 3, check the wiring and connectors between P/J81 on the UI control

Xerox® WorkCentre® 5890 Family

The voltage changes from +2.3V to 0V.

PWB and P/J18 on the SBC PWB

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Figure 1 LED locations on the IOT PWB

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Figure 2 Circuit diagram

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301K Sleep Mode RAP

Use this RAP to diagnose problems entering or exiting sleep mode.

Sleep Mode Operation

The machine is designe d to be en ergy efficient by red ucing the power consum ption a fter periods of inactivity. The machine has three power modes:

• Standby or run mode - full power c onsumpti on. In this mode, t he powe r button, Figure 1, is not illuminated.

• Low power mode - the fuser temperature is reduced to save power, yet allow a quick return to run temperature. In this mode, the power button, Figure 1, is blinking.

• Sleep mode - power con sumpti on for the who le machi ne is reduc ed to b el ow 1 0 wat ts by powering down all but the ess ential parts, see the note below. In this mode, the power button, Figure 1, is illuminate d.

NOTE: When the machine is in sleep mode, +12V sleep is supplied from a special power supply located wit hin the LVPS to the power distribution PW B. The power distribution PWB supplies +3.3V sleep and +12V sleep to power the items that follow:

– Fax connector PWB. – Fax module. – SBC PWB. –UI control PWB.

Off to Run Mode

When the power button is pressed, the UI control sends the power button pressed signal to the SBC PWB. The SBC PWB generate s PME wakeup and sends it to the IOT PWB. The IOT PWB sends the PS ON signal to the LVPS to power-on the low voltage DC outputs of the machine. The PS ON signal is diode coup led within the LVPS to the sleep signal , therefore whenever the main power supply is on, the sleep mode power supply is on. When the machine is in run mode the IOT watchd og signa l and th e SBC watchd og sig nal keep the PS ON sign al active.

Run Mode to Sleep Mode

After a period of machine ina ctivity that equates to the s um of the low power mode duration plus the sleep mode du ration, as set in the customer tools opti ons, both the SBC and IOT watchdogs are stopped. After approximately 4.5 seconds the PS ON signal goes inactive, causing the low voltage DC outputs of the machine to switch off. Before the SBC and IOT stop their watchdogs, the UI w atchdog is started, this causes the sleep signa l to be active; this in turn keeps the sleep mode power supply on when the main power supply switches off.

• An operator touches the UI screen o r presses any UI butt ons. This caus es the UI control to send the power button pressed signal to the SBC PWB. The SBC PWB generates PME wakeup and sends it to the IOT PWB . Thi s cau ses th e IOT to g ene rate th e PS O N sign al to the LVPS, which in turn switches on the low voltage DC outputs of the m achine and also asserts the LOW PWR signal to enable AC power to the finisher.

• An incoming Fax job. To indicate a wake up call has been initiate d the F ax PW B will gen erate a power management event/wake up (PME/wake up) signal. The PME/wake up signal is sent via the Fax connector PWB thro ugh the PCI bus to the SBC PWB to the I OT PWB. The IOT on/off control circuit detects the P ME/wake up line is acti ve and ena bles the PS ON signal to the LVPS, which in turn switches on the low voltage DC outputs of the machine, and also asserts the LOW PWR signal to enable AC power to the finisher.

• An incoming print job to the si ngle board c ontroller PWB will generate a power man agement event/wake up (PME/wake up) signal tha t is passed throug h single board co ntrolle r PWB to the IOT PWB. This c auses the IOT to gene rate the PS ON signal to the LVPS, which in turn switches on the low voltage DC outputs of the machine and also asserts the LOW PWR signal to enable AC power to the finisher.

Reading or Setting the Power Save Duration Times

Access the power save feature by performing the following:

1. Access the customer administration tools screen, GP 24.

2. Touch the More button.

3. Touch the Power Saver Administration button.

4. Set the Standby/Low Power duration times.

5. Touch save.

The default time for standby mode to low power mo de is 15 minutes, the min imum valu e is 1, the maximum value is 120.

The default time for low power mode to sle ep mode is 45 minutes, the minimum value is 10, the maximum value is 120.

To change either of the timing values, touch the appr opriate input area, enter the n ew value using the keypad. Touch the Save button to confirm the change.

Initial Actions

Make sure that the cooling fan assembly, PL 3.22 Item 5 is connected to PJ221 on the SBC PWB.

Procedure

Sleep Mode to Run Mode

Exit from sleep mode requires one of the wake events that follows to occur:

• An operator presses th e p owe r but ton. T his c auses t he UI co ntrol to s end th e powe r bu t ton pressed signal to the SBC PWB. The SBC PWB generates PME wakeup and sends it to the IOT PWB. This in turn caus es the IOT to gene rate the PS ON s ignal to the LVPS, which in turn switches on the low voltage DC outputs of the machine and also asserts the LOW PWR signal to enable AC power to the finisher.

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Xerox® WorkCentre® 5890 Family

WARNING

Ensure that the electricity to the m ac hine is sw it ched o ff wh ile per for min g tasks that do not need electricity. Refer to GP 14. Disconnect the power cord . Electricity can cause death or injury. Moving parts can cause injury.

Refer to Sleep Mode to Run Mode. The machine remains in sleep mode after a wake event. YN

Refer to Run Mode to Sleep Mode. The machine remains in standby mode or low power mode after both power save duration times have elapsed.

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The machine switches off when it should enter sleep mode. YN

The system is operating correctly, perform SCP 5 Final Actions.

Perform the following:

•Refer to Readi ng or Setting the Power Save Durat ion Times. Set the standby mode to low power mode to 1 minute and the low powe r mode to sleep mode values to 10 minutes.

• Disconnect the Fax telephone lines to prevent a power management event.

• Disconnect the ethernet connection P/J1 to prevent a power management event.

Go to Flag 1. Check the voltage at P/J27 pin 8 on the IOT PWB. After 11 minutes

the voltage changes from +3.3V to 0V. YN

Go to Flag 2. Check the wiring and connectors between PJ1 pi n 9 on the IOT PWB and P/J105 pin 7 on the SBC PWB. Go to Flag 3. Check the wiring and connectors between P/J18 pin 3 on the SBC PWB and P/J81 pin 1 on the UI controller PWB.

nectors are good. YN

Repair the wiring, REP 1.2.

Go to Flag 8. Check that the ribbon cable betwe en P/J212 on the SBC PWB and P/J1 on the Fax connector PWB is fully connected and undamaged.

cable is good. YN

Remove and reconnect the cable, if necessary install a new Fax communication ribbon cable. PL 3.22 Item 10.

Go to Flag 6. +3.3v is available at P/J130 between pins 1 and 2 on the UI

control PWB. YN

Go to Flag 6. +3.3V is available at P/J133 between pins 3 and 4 on the power distribution PWB. YN

Go to Flag 5 and Flag 7. +12V is a vailab le at the LVPS and base mo dule P/J25 between pins 3 and 13, and between pi ns 4 and 14. YN

Go to Flag 5 and Flag 7. Check for +12V at t h e po w er distributi on PW B P/

J131 between pins 17 and 13 , also check for +12V between pins 14 and

18.

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The wiring and con-

The

Check the wiring and connectors bet ween P/J130 and P/J133. If necessary install a new UI harness, PL 2.10 Item 3.

Perform the 301L LVPS Checkout RAP.

The voltages are good.

Check the wiring and connectors between P/J25 and P/J131. Repair the wiring as necessary, REP 1.2.

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Install a new power distribution PWB, PL 3.22 Item 1.

Install new parts as necessary:

• UI control PWB, PL 2.10 Item 6.

• UI touch screen, PL 2.10 Item 4.

• UI keyboard PWB, PL 2.10 Item 9.

• SBC PWB, PL 3.22 Item 3.

•Perform OF7 IOT PWB Diagnostics.

Perform the 301L LVPS Checkout RAP.

Perform the followi ng:

• If the fax option is installed, ensu re it has been en abled and se t up. If the custome r does not use this option, it may be di sabled via the tools menu, but the fax option must be set up to allow the operation of the Sleep Mode.

•Refer to Reading o r Settin g the P ower S ave Dur ation Times. Set th e standby mo de to low power mode to 1 minute and the low po wer mod e to sl eep mode values to 10 minutes.

• Disconnect the input Fax line(s) to prevent a power management event.

• Disconnect from the network to prevent a power management event.

• Leave the machine untouched and observe the user interface.

After one minute the power button flashes, then after a further ten minutes the power button illuminates. YN

Perform OF7 IOT PWB Diagnostics RAP. Return the power save settings to the previous values and reconnect the Fax and network lines. Perform SCP 5 Final Actions.

The system is oper ating corr ectly. Return the power s ave se ttings to th e previ ous values and reconnect the Fax and network lines. Perform SCP 5 Final Actions.

Remove the rear cover, PL 28.10 Item 1. Observe the LEDs on the IOT PWB, refer to the OF7 IOT PWB Diagnostics RAP.

Disconnect the power cord from the machine. Wait two minutes, then re-connect the power cord.

Install a new single board controller, PL 3.22 Item 3.

The wake event is from the user interface. YN

The wake event is from the network. YN

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The machine remains in sleep mode.

The fault may be intermittent. If the fau lt re-oc cu rs, pe rform an Al tbo ot, GP 4. If necessary, install a new single board controller PWB, PL 3.22 Item 3.

The wake event is from the Fax PWB. YN

Go to the 301J Power On a nd LVPS Control Signals RA P, check the operation of the power button.

Only CR36 is lit.

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Perform the following:

1. Refer to 20A Fax Entry RAP and complete all of the initial actions.

2. Remove and re-seat the Fax m odule a nd the har nesses to th e Fax connecti on PWB, REP 3.2.

3. Refer to Reading or Setting the Power Save Duration Times. Set the standby mode to low power mode to 1 minute and the low powe r mode to sleep mode values to 10 minutes.

4. Go to Flag 2, Measure the voltage at P/J105 pin 11.

5. Leave the machine untouched, allow the machine to enter sleep mode.

6. Arrange for a Fax job to be sent from another machine to this machine.

The voltage measured cha nges from +3.3V to 0V when the Fax arrives at the machine. YN

Go to Flag 8. Check that the ribbon cable betwe en P/J212 on the SBC PWB and P/J1 on the Fax connector PWB is fully connected and undamaged.

cable is good. YN

Remove and reconnect the cable, if necessary install a new Fax communication ribbon cable. PL 3.22 Item 10.

Go to Flag 5 and Flag 7. Check for +12V at the power distribution PWB P/J131 between pins 17 and 13, also check for +12V between pins 18 and 14.

voltages are good. YN

Go to Flag 5 and Flag 7. Check for +12V at the LVPS and base module P/

J25 between pins 3 and 13, also check for + 12V betwee n pins 4 and 14.

The voltages are good. YN

Perform the 301L LVPS Checkout RAP.

The

Go to Flag 9. Check the network connection P/J114 on the SBC PWB. The harness and connectors are good. YN

Install a new ethernet harness.

Perform the followi ng:

1. Refer to Reading or Settin g the P ower Sav e Dur ation Times. Set th e standby mo de to low power mode to 1 minute and the low po wer mod e to sl eep mode values to 10 minutes.

2. Disconnect the telephone netwo rk harness from the Fax modul e to prevent a powe r management event.

3. Go to Flag 2. Measure the voltage at P/J105 pin 11 on the SBC PWB.

4. Leave the machine untouched, allow the machine to enter sleep mode.

5. Arrange for a print job to be sent from a PC to this machine.

The voltage measured changes from +3.3V to 0V, when the print job arrives a t the machine. YN

Go to Flag 5 and Flag 7. Check for +12V at the power distribution PWB P/J131 between pins 17 and 13, also check for +12V between pins 14 and 18.

ages are good. YN

Go to Flag 5 and Flag 7. Check f or +12V at th e LVPS and base mod ule P/J25 between pins 3 and 13, also check for +12V between pins 4 and 14.

ages are good. YN

Perform the 301L LVPS Checkout RAP.

Check the wiring and connectors betwe en P/J25 and P/J131. Repair th e wiri ng as necessary, REP 1.2.

The volt-

Check the wiring and conn ec tor s betw een P/J25 and P/J 131. Repair the wiring as necessary, REP 1.2.

Install a new power distribution PWB, PL 3.22 Item 1.

Go to Flag 2. Measure the voltage at P/J1 pin 5 on the IOT PWB. Arrange for a Fax to be sent from another machine to this machine. The voltage

measured changes from +3.3V to 0V when the Fax arrives at the machine. YN

Check the wiring and conne ctors betwee n P/J1 on the IOT PWB and P/J105 on the SBC PWB. Repair the wiring as necessary, REP 1.2.

Go to Flag 4. Measure the voltage at P/J26 pin 7 on the IOT PWB. Arrange for a Fax job to be sent from another machine to this machine. The voltage

measured changes from +3.3V to 0V. YN

Perform OF7 IOT PWB Diagnostics RAP.

Perform the 301L LVPS Checkout RAP.

FFGG

Xerox® WorkCentre® 5890 Family

Go to Flag 3. Measure the voltage at P/J81 pin 2 on the UI control PWB.

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Install a new power distribution PWB, PL 3.22 Item 1.

Go to Flag 2. Measure the v ol tage at P/J1 pin 5 on the IOT P W B. Arr ang e f or a prin t j ob to be sent from a PC to this machine.

0V when the print job arrives at the machine. YN

Check the wiring and connectors between P/J1 on the IOT PWB and P/J105 on the SBC PWB. Repair the wiring as necessary, REP 1.2 .

Go to Flag 4. Measure the voltage at P/J26 pin 7 on the IOT PWB. Arrange for a print job to be sent from a PC to this machine.

0V when the print job arrives at the machine. YN

Perform OF7 IOT PWB Diagnostics RAP.

Perform the 301L LVPS Checkout RAP.

The voltage measured changes from +3.3V to

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NOTE: Any voltage change will be small, less than 1V.

The voltage changes when the UI screen is touched or a UI button is pressed. YN

Go to Flag 6. +3.3V is availa ble at P/J130 on the UI control PWB, between pins 1 and 2. YN

Go to Flag 6. +3.3V is available at P/J133 on the power distribution PWB, between pins 3 and 4. YN

Go to Flag 5 and Flag 7. +12V is av aila bl e a t P/J1 31 on the power distribu- tion PWB, between pins 13 and 17 and also between pins 14 and 18. YN

Go to Flag 5 and Flag 7. +12V is availab le at P/J25 on the LVPS and base module, between pins 13 and 3 and also between pins 4 and 14. YN

Perform the 301L LVPS Checkout RAP.

Check the wiring and conn ec tor s betw een P/J25 and P/J 131. Repair the wiring, REP 1.2, as necessary.

Install a new power distribution PWB, PL 3.22 Item 1.

Check the wiring and con nectors between P/J 133 and P/J130. Repair the wiring,

REP 1.2, as necessary.

Install new parts as necessary:

• UI harness, PL 2.10 Item 3.

• User interface control PWB, PL 2.10 Item 11.

• User interface touch screen PWB, PL 2.10 Item 6.

• User interface touch screen, PL 2.10 Item 5.

Perform OF7 IOT PWB Diagnostics RAP.

Perform the 301L LVPS Checkout RAP.

Power button

Go to Flag 3. Measure the voltage at P/J18 pin 2 on the SBC PWB. The voltage changes

from +3.3V to 0V when the UI screen is touched or a UI button is pressed. YN

Check the wiring and connectors between P/J81 and P/J18. Repair the wiring, REP 1.2, as necessary.

Go to Flag 2. Measure the voltage at P/J105 pin 11 on the SBC PWB. The voltage changes

from +3.3V to 0V when the UI screen is touched or a UI button is pressed. YN

Install a new SBC PWB, PL 3.22 Item 3.

Go to Flag 2. Measure the voltage at P/J1 pin 5 on the IOT PWB. The voltage changes from

+3.3V to 0V when the UI screen is touched or a UI button is pressed. YN

Check the wiring and c onn ector s betw een PJ 1 on t he I OT P W B a nd P/J105 on the SBC PWB. Repair the wiring, REP 1.2 as necessary.

Go to Flag 4.Measure the voltage at P/J26 pin 7 on the IOT PWB. The voltage changes

from +3.3V to 0V when the UI screen is touched or a UI button is pressed.

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Figure 1 Component location

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Figure 2 Circuit diagram

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301L LVPS Checkout RAP

Use this RAP to diagnose problems with the LVPS that give the following symptoms:

• The machine does not respond after the power button on the UI has been pressed

• The machine responds f or an in stant to the p ower bu tton on the UI hav ing be en pr es sed, with a beep, a click or a mom entary LED flash, bu t no power or li ghts on the UI, no fa ns running, no motors on and no solenoids on. There may be a slight clicking noise from the relays in the LVPS along with slight flashing of some LEDs on the IOT PW B every five to six seconds

Initial Actions

• If the UI touch screen is black or blan k, but the LVPS fan is running, or there is an LE D lit on the UI, go to the 302A Touch Screen Failure RAP.

• The LVPS can shut down in response to a power surge, requiring a reset. Disconne ct the machine from the AC power su pply and leave it disconne cted for two minutes, then reconnect.

• Ensure that the correct LVPS and base module has been installed, refer to PL 1.10.

• Check CR16 on the IOT PWB, Figure 2. If CR16 is not lit, check for continuity of less then 1 Ohm through fuse F 1. If fuse F1 is op en circuit/blown, refe r to the 301H S hort Circuit and Overload RAP to find and repair th e +24V short circu it, then i nstall a new I OT PW B,

PL 1.10 Item 2.

Checkout Options

If a LVPS test box, PL 26.11 Item 8 is available, go to LVPS Test Box is Availab le. If a LVPS Test Box is not available go to LVPS Test Box is Not Available.

LVPS Test Box is Available Procedure

Check that all the conn ectio ns have b een ma de corr ectly. Check that there is a good AC neutral, AC live and ground s upply at the cu stomers AC supply point an d at the mac hine end of the main power cor d. If the AC power supply and co nnections are good, install a new LVPS and base module, PL 1.10 Item 3.

The green LED is lit. YN

The red LED is lit or flashing. This indicates the following failures:

• Flashing at 1Hz indicates a +24V failure

• Flashing at 0.33Hz an AC fuser output failure

• Permanently lit indicates a fail ure of 3.3VSB, +5V(1), +5V(2), +12V(1) , +12V(2) or +12V sleep

Install a new LVPS and base module, PL 1.10 Item 3.

The LVPS has passed the test, but there may be a problem with the IOT PWB. Perform the following IOT PWB check:

1. Switch off the power to the LVPS and disconnect the power cord.

2. Disconnect P26 and P27 from the test box.

3. Connect P26 to J26 on the IOT PWB.

4. Connect P27 to J27 on the IOT PWB.

5. Leave all other connections unchanged.

6. Allow a minimum of 2 minutes before the next switch on to allow the LVPS to recover from any shut downs.

7. Reconnect the power cord and switch on the power to the LVPS.

CR12, CR13, CR15 and CR36 are all lit.

Install a new IOT PWB, PL 1.10 Item 2.

WARNING

1. Remove the power and control assembly, REP 1.1.

2. Make the following connections:

• P27 from the top of the LVPS to J27 on the test box

• P26 from the top of the LVPS to J26 on the test box

• The supplied test harness into J67 on the test box

• P24 from the test harness into J24 on top of the LVPS

• P25 from the test harness to J25 on the side of the LVPS, Figure 3

• P16 from the test harness to J16 on the side of the LVPS, Figure 3

• P17 from the test harness to J17 on the side of the LVPS, Figure 3

• The supplied connector with a loop wire into J5 on the IOT PWB, Figure 2

3. Connect the power cord and switch on. Allow a few seconds for the LVPS to stabilise. Observe the LEDs on the test box. The Amber LED is lit.

Status Indicator RAPs

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301L

CR16 on the IOT PWB is lit.

Switch off the power to the LVPS and disconnect the power cord. Disconnect P/J14. Wait 2 minutes for the LVPS to recover from the +24V shutdown. Reconn ect the power cord and switch on the power to the LVPS.

There is a short circui t on the +24V output from th e IOT PWB or an open c ircuit on the +12V interlock circuit.

• Refer to the circuit diagrams i n the 301G +24V Distribution RA P. Also refer to the 301H Short Circu it and Overlo ad RAP to lo cate and r epair the shor t circuit. Install a new IOT PWB, PL 1.10 Item 2. Perform the IOT PWB check again to ensure that the IOT PWB is now good.

• To check for an o pen ci rcuit on t he +12V inter lock circuit, refer to the 301-300-

00 Front Door Open RAP circuit diagram.

Install a new HVPS PWB, PL 1.10 Item 5. Perform the IOT PWB check again to ensur e that the HVPS is now good.

CR12 is lit.

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CR16 on the IOT PWB is lit.

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There is a short circuit on the +12 V output from the IOT PWB. Refer to the circuit diagrams in the 301F +12V Distribution RAP to locate and repair the short circ uit. Perform the IOT PWB check again to ensure that the IOT PWB is now good.

CR36 is the only led that is lit. YN

Install a new IOT PWB, PL 1.10 Item 2. Perform the IOT PWB ch eck agai n to ensure that the IOT P PWB is good.

There is a short circuit on the +3.3V or the +5V output from the IOT PWB.

• Refer to the circuit diagrams in the 301D +3.3V Distri bution RAP. Also refer to the 301H Short Circuit and Overl oad RAP to locate and repair the short cir cuit. Perform the IOT PWB check again to ensure that the IOT PWB is now good.

• Refer to the circuit diagrams in the 301E +5V Distribution RAP. Also refer to the 301H Short Circuit and Overl oad RAP to locate and repair the short cir cuit. Perform the IOT PWB check again to ensure that the IOT PWB is now good.

The power on control signal is not ava ilable, go to the 301J Power On and LVPS Control Signal RAP.

Disconnect the power cord. Dis connect al l P/Js on the IOT PWB , except for P/J1, P/J26 and

P/J27, Figure 2. Remove the w aste toner bottle, PL 90.10 Item 1 and waste toner do or, PL

90.10 Item 3. Disconn ect P/J16, P/J17, P/ J18, P/J19 and P/J25 on the right end of the

LVPS, Figure 3. Connect the power cord, then press the power button on the UI.

on (IOT PWB LEDs CR12, CR13, CR15 and CR16 are lit, also the LVPS fan is running) and all stay on. YN

Disconnect the power cord. Dis connect P/J1, P/J26 and P/J27 on the IOT PW B. Measure the resistance betwee n t he mac hi ne frame gr ou nd poi nt, Figure 1 and P/J 27 pi ns 1 to 8 (top row), also P/J26 pins 1 to 10.

pins. YN

Install a new IOT PWB, PL 1.10 Item 2.

Greater than 100 Ohms is measured on all

The LVPS is

LVPS Test Box is Not Available Procedure

WARNING

Check that there is a good AC neutral, AC live and gro und su pply a t the cu st ome rs A C su pply point and at the m achine e nd of the ma in po wer c ord. Al so chec k that the main powe r cor d is securely connected a t both ends. Re f e r to GP 22 Electric al P owe r Requi reme nts. If ne ce ssar y install a new main power cord, PL 1.10 Item 10 Remove the rear cov er and conne ct th e power cord. A s s oon as the pow er c ord is con nected the 3.3V standby LED CR36 should light, Figure 2.

Check for a blown f use in t he LVPS. Disconnect the pow er cord f rom t he mac hine, me asure the resistance between the AC live pin and the AC neutral pin on the rec eptacle where the power cord connects to the LVPS and base module, Figure 1.

and 0.750 M Ohms is measured, YN

A resistance reading of 1 M Ohms or greater indicates that the fus e in the LVPS has blown by a short in the fuser module. Install new parts:

• Fuser Module (45-55 ppm), PL 10.8 Item 1

• Fuser module (65-90 ppm), PL 10.10 Item 1

• LVPS and base module, PL 1.10 Item 3

The LVPS is defective, install a new LVPS and base module, PL 1.10 Item 3.

Measure the voltage at P/J26 pin 7. The voltage changes from +2.3V to 0V when the

power button on the UI is pressed.

CR36 on the IOT PWB is lit.

Between 0.250

Install a new LVPS and base module, PL 1.10 Item 3. If the problem co ntinues, install a new IOT PWB, PL 1.10 Item 2.

This indicates that the LVPS itself is good, but that there is a short circuit on one of the +3.3V or +5V circuits that were connected to the LVPS. Disconnect the power cord, reconnect P/J5, reconnect the power cord and then press the power button on the UI.

PWB LEDs CR12, CR13, CR15 and CR16 are lit, also the LVPS fan is running) and all stay on. YN

This indicates that there is a short circuit on one of the +3.3V or +5V circuits connected to

P/J5. Go to the 301D +3.3V Di s tribu tio n RAP and the 301E +5V Distribution RAP to trou

bleshoot and repair the cause of the +3.3V or +5V short circuit.

Disconnect the power cord. Rec onnect P/J16. Reconne ct the power cord and then pres s the power button on the UI.

lit, also the LVPS fan is running) and all stay on. YN

This indicates that there is a short circuit on one of the +3.3V or +5V circuits connected to

P/J16. Go to the 301D +3.3V Distribution RAP and the 301E +5V Distribution RAP to trou

bleshoot and repair the cause of the +3.3V or +5V short circuit.

Disconnect the power cord. Rec onnect P/J17. Reconne ct the power cord and then pres s the power button on the UI.

lit, also the LVPS fan is running) and all stay on. YN

This indicates that there is a short circuit on one of the +3.3V or +5V circuits connected to

P/J17. Go to the 301D +3.3V Distribution RAP and the 301E +5V Distribution RAP to trou

bleshoot and repair the cause of the +3.3V or +5V short circuit.

Disconnect the power cord. Rec onnect P/J18. Reconne ct the power cord and then pres s the power button on the UI.

lit, also the LVPS fan is running) and all stay on.

The LVPS is on (IOT PWB LEDs CR12, CR13, CR15 and CR16 are

The LVPS is on (IOT

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Page 99

This indicates that there is a short circuit on one of the +3.3V or +5V circuits connected to

P/J18. Go to the 301D +3.3V Distribution RAP and the 301E +5V Distribution RAP to trou

bleshoot and repair the cause of the +3.3V or +5V short circuit.

Disconnect the power cord. Rec onnect P/J19 . Reconnec t the power cord and then press the power button on the UI.

lit, also the LVPS fan is running) and all stay on. YN

This indicates that there is a short circuit on one of the +3.3V or +5V circuits connected to

P/J19. Go to the 301D +3.3V Distribution RAP and the 301E +5V Distribution RAP to trou

bleshoot and repair the cause of the +3.3V or +5V short circuit.

Disconnect the power cord. Rec onnect P/J25 . Reconnec t the power cord and then press the power button on the UI.

lit, also the LVPS fan is running) and all stay on. YN

This indicates that there is a short circuit on one of the +3.3V or +5V circuits connected to

P/J25. Go to the 301D +3.3V Distribution RAP and the 301E +5V Distribution RAP to trou

bleshoot and repair the cause of the +3.3V or +5V short circuit.

The LVPS is on (IOT PWB LEDs CR12, CR13, CR15 and CR16 are

The LVPS, +3.3V circuits and +5V circuits are working correctly, the problem is intermittent. Go to the 301H Short Circuit and Overload RAP to diagnose the short circuit.

Machine frame ground point

Power cord receptacle

Figure 1 Power connections

Figure 2 IOT PWB LED and PJ locations

Figure 3 LVPS PJ location

Status Indicator RAPs

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302-302-00, 302-306-00, 302-308-00 Flash Failure RAP

302-302-00 Flash rewrite failure.

302-315-00 Servic e Re g ist ry Ba d Data RAP

302-315-00 Service registry bad or corrupted data

302-306-00 Flash erase failure.

302-308-00 Flash download failure.

Initial Actions

WARNING

Switch the machine off, then switch on the machine, GP 14.

Procedure

1. Perform an Altboot, GP 4.

2. If the fault remains, install a new hard disk drive, PL 3.22 Item 2.

Initial Actions

WARNING

Ensure that the electricity to the ma chin e is swit ched of f while p erfor m ing tasks that do not need electricity. Refer to GP 14. Disconnect the power cord . Electricity can cause death or injury. Moving parts can cause injury.

Switch the machine off, then switch on the machine, GP 14.

Procedure

1. Perform an Altboot, GP 4.

2. If the fault remains, install a new hard disk drive, PL 3.22 Item 2.

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302-302-00, 302-306-00, 302-308-00, 302-315-00

Xerox WorkCentre 5890 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

About This Manual

How To Use This Manual

Remote Control Panel

Change History

Mod/Tag Identification

Voltages Resistances and Tolerances

Safety Information

Health and Safety Incident reporting

Translation of Warnings

1 Service Call Procedures

SCP 1 Initial Actions

SCP 2 Call Actions

SCP 3 Fault Analysis

SCP 4 Subsystem Maintenance

SCP 5 Final Actions

SCP 6 Machine Features

2 Status Indicator RAPs

301-300-00 Front Door Open RAP

301-305-00 Left Door Open RAP

301A Ground Distribution RAP

301B 0V Distribution RAP

301C AC Power RAP

301D +3.3V Distribution RAP

301E +5V Distribution RAP

301F +12V Distribution RAP

301G +24V Distribution RAP

301H Short Circuit and Overload RAP

301J Power On and LVPS Control Signal RAP

301K Sleep Mode RAP

301L LVPS Checkout RAP

302-302-00, 302-306-00, 302-308-00 Flash Failure RAP

302-315-00 Servic e Re g ist ry Ba d Data RAP