Xerox WorkCentre 5230A Administration Manual

User Guide

ME3612E4-1

System Administration

Guide

XE3022EN0-2

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Xerox

and all Xerox products mentioned in this publication are trademarks of Xerox

Corporation. Product names and trademarks of other companies are hereby acknowledged.

The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice. Changes and technical updates will be added in subsequent editions of the documentation. For the latest information go to www.xerox.com

Products Subject To Ordinary Export Regulations

An export of this product is strictly limited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. You must obtain, if you wish to export this product, any appropriate export license from the Japanese Government or its agency and/or re-export approval from the U.S. Government or its agency.

Products Subject To Supplementary Export Regulations

An export of this product is strictly limited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. You must obtain, if you know the product is to be used, or was used for development, manufacturing or use of any mass destructive weapons including nuclear weapon, chemical weapon or biological weapon because of a dealing document such as legal contract or information from the importer, any appropriate export license from the Japanese Government or its agency and/or re-export approval from the U.S. Government or its agency.

Table of Contents

1 Before Using the Machine ...................................................................13

Xerox Welcome Center .........................................................................13

Serial Number ...................................................................................13

Language Displayed on the Touch Screen ...........................................14

Conventions ..........................................................................................14

Related Information Sources .................................................................16

2 Paper and Other Media ........................................................................17

Loading Paper .......................................................................................17

Preparing Paper for Loading .............................................................17

Trays 1 & 2/Two Tray Module (Trays 3 & 4) .....................................17

High Capacity Tandem Tray (Trays 3 & 4) .......................................18

Bypass Tray (Tray 5) ........................................................................19

High Capacity Feeder (Tray 6) .........................................................20

Envelope Tray ...................................................................................22

Auto Tray Switching ..............................................................................22

Storing and Handling Paper ..................................................................23

Supported Paper Sizes and Types ........................................................23

Supported Paper Sizes .....................................................................23

Supported Paper Types ....................................................................26

3 Maintenance..........................................................................................29

Ordering Supplies ..................................................................................29

Cleaning the Machine ............................................................................29

Control Panel and Touch Screen ......................................................29

Document Glass and Document Feeder Glass ................................29

Document Feeder Rollers .................................................................30

Replacing the Drum Cartridge ...............................................................30

Removing the Old Drum Cartridge ...................................................30

Inserting the New Drum Cartridge .................................................... 31

Replacing the Toner Cartridge ..............................................................32

Removing the Old Toner Cartridge ..................................................33

Inserting the New Toner Cartridge ....................................................33

Loading Staples in the Integrated Office Finisher (Optional) .................33

Loading Staples in the Office Finisher LX (Optional) ............................35

Loading the Booklet Staples in the Office Finisher LX (Optional) .........36

Emptying the Hole Punch Waste Container (Optional) .........................37

4 Job Status .............................................................................................39

Job Status .............................................................................................39

Active Jobs ............................................................................................ 40

Completed Jobs .................................................................................... 41

Secure Print Jobs & More ..................................................................... 42

Charge Print ..................................................................................... 43

Private Charge Print ......................................................................... 44

Secure Print ...................................................................................... 44

Sample Set ....................................................................................... 45

Delayed Print .................................................................................... 46

Public Mailbox .................................................................................. 46

Undelivered Faxes ............................................................................47

5 Machine Status..................................................................................... 49

Machine Information ..............................................................................49

General Information .......................................................................... 50

Paper Tray Status .............................................................................50

Print Mode ........................................................................................51

Overwrite Hard Disk ......................................................................... 52

Print Reports .....................................................................................52

Automatically Printed Reports/Lists ..................................................57

Fax Receiving Mode .........................................................................58

Faults .................................................................................................... 58

Supplies ................................................................................................58

Billing Information .................................................................................. 59

Billing Information ............................................................................. 59

User Account Billing Information ...................................................... 59

Tools ..................................................................................................... 60

System Settings ................................................................................60

Setup ................................................................................................ 60

Accounting ........................................................................................61

Authentication/Security Settings .......................................................61

6 Setups ................................................................................................... 63

Setting Procedure .................................................................................63

1. Enter the System Administration Mode ........................................63

2. Configure a Feature ...................................................................... 64

3. Exit the System Administration Mode ...........................................64

Main Menu on the [Tools] Screen .........................................................65

System Settings ....................................................................................65

Common Service Settings ................................................................ 65

Machine Clock/Timers ................................................................. 66

Audio Tones .................................................................................67

Screen/Button Settings ................................................................68

Paper Tray Settings .....................................................................70

Image Quality ...............................................................................72

Reports ........................................................................................ 72

Maintenance ................................................................................74

Watermark ...................................................................................76

Other Settings ..............................................................................77

Copy Service Settings ......................................................................84

Copy Tab .....................................................................................84

Copy Defaults ..............................................................................84

Copy Control ................................................................................88

Original Size Defaults ..................................................................89

Reduce/Enlarge Presets ..............................................................89

Connectivity & Network Setup ..........................................................90

Port Settings ................................................................................90

Protocol Settings .......................................................................... 92

Machine’s E-mail Address/Host Name ........................................93

Proxy Server Settings ..................................................................94

Outgoing/Incoming E-mail Settings ..............................................95

Remote Authentication Server Settings .......................................96

Security Settings ..........................................................................97

Other Settings ............................................................................100

Print Service Settings .....................................................................100

Allocate Memory ........................................................................101

Other Settings ............................................................................103

Scan Service Settings .....................................................................105

Scan Defaults .............................................................................105

Scan to PC Defaults ...................................................................107

Original Size Defaults ................................................................107

Output Size Defaults ..................................................................108

Reduce/Enlarge Presets ............................................................108

Other Settings ............................................................................109

Fax Service Settings .......................................................................110

Screen Defaults .........................................................................110

Fax Defaults ...............................................................................110

Fax Control ................................................................................111

Fax Received Options ................................................................115

Reduce/Enlarge Presets ............................................................115

Original Size Defaults ................................................................116

Local Terminal Information ........................................................116

Internet Fax Control ...................................................................117

E-mail/Internet Fax Service Settings ..............................................118

E-mail Control ............................................................................119

Mailbox/Stored Document Settings ................................................121

Mailbox Service Settings ............................................................121

Stored Document Settings .........................................................122

Job Flow Service Settings ..............................................................123

Setup ...................................................................................................123

Create Mailbox ................................................................................124

[Link Job Flow Sheet to Mailbox] Screen ...................................125

Stored Programming .......................................................................125

Registering Operations with a Job Number ...............................125

Create Job Flow Sheet ...................................................................126

[Create Job Flow Sheet] Screen ................................................127

Create Job Flow Sheet Keyword ....................................................129

Add Address Book Entry ................................................................ 129

Create Fax Group Recipients .........................................................132

Add Fax Comment .......................................................................... 133

Paper Tray Attributes ......................................................................133

Accounting ..........................................................................................133

Create/View User Accounts ............................................................134

View Accounts ................................................................................136

Reset User Accounts ......................................................................136

System Administrator’s Meter (Copy Jobs) .................................... 137

Accounting Type .............................................................................137

Accounting Login Screen Settings ..................................................138

Fax Billing Data ..............................................................................138

Charge Rate per Unit ................................................................. 139

Auto Reset of User Billing Information ............................................ 139

Copy Activity Report .......................................................................139

Authentication/Security Settings .........................................................139

System Administrator Settings ....................................................... 140

System Administrator’s Login ID ................................................140

System Administrator’s Passcode .............................................140

Authentication .................................................................................140

Access Control ........................................................................... 141

Create/View User Accounts .......................................................142

Reset User Accounts .................................................................142

Create Authorization Groups .....................................................142

User Details Setup ..................................................................... 143

System Administrator Maximum Login Attempts .......................144

Passcode Policy ........................................................................144

Charge / Private Print Settings .................................................. 144

Allow User to Disable Active Settings ............................................. 145

Job Status Default .......................................................................... 145

Active Jobs View ........................................................................ 146

Completed Jobs View ................................................................ 146

Overwrite Hard Disk ....................................................................... 146

Number of Overwrites ................................................................ 147

Scheduled Image Overwrite ......................................................147

7 CentreWare Internet Services ...........................................................149

Information Checklist ...........................................................................149

CentreWare Internet Services Environments ...................................... 150

CentreWare Internet Services Installation ........................................... 150

Installation Procedure ..................................................................... 150

Network Communication Setup ...................................................... 150

Test Access ....................................................................................152

Selecting Transport Protocols .............................................................153

Screen Layout .....................................................................................153

Services ...............................................................................................154

Default User ID and Passcode .......................................................156

Status ..................................................................................................156

General ...........................................................................................156

Trays ...............................................................................................156

Consumables ..................................................................................157

Jobs .....................................................................................................158

Active Jobs .....................................................................................158

Job History List ...............................................................................158

Error History ....................................................................................160

Print .....................................................................................................160

Job Submission ..............................................................................160

Scan ....................................................................................................162

Job Templates ................................................................................162

Mailbox ...........................................................................................170

Job Flow Sheets .............................................................................173

Properties ............................................................................................178

Properties Features ........................................................................179

Support ................................................................................................230

8 Printer Environment Settings............................................................233

Windows TCP/IP .................................................................................233

Quick Network Setup (DHCP) ........................................................233

Quick Network Setup (Static IP) .....................................................234

NetWare ..............................................................................................236

Information Checklist ......................................................................236

NetWare Environments ...................................................................236

NetWare Installation .......................................................................237

UNIX TCP/IP .......................................................................................240

Information Checklist ......................................................................240

UNIX TCP/IP Environments ............................................................241

UNIX TCP/IP Installation ................................................................241

Printing ............................................................................................248

Printer Status ..................................................................................251

-C Option ........................................................................................253

EtherTalk .............................................................................................257

Information Checklist ......................................................................257

EtherTalk Environments .................................................................257

EtherTalk Installation ......................................................................258

Microsoft Networking ...........................................................................259

Information Checklist ......................................................................259

SMB Environments .........................................................................260

SMB Installation ..............................................................................260

TCP/IP (LPD or Port9100) .................................................................. 263

Information Checklist ......................................................................263

TCP/IP (LPD or Port9100) Environments .......................................264

TCP/IP (LPD or Port9100) Installation ............................................ 264

USB Port .............................................................................................267

Information Checklist ......................................................................267

USB Port Environment ...................................................................268

USB Port Installation ......................................................................268

IPP (Internet Printing Protocol) ........................................................... 270

Information Checklist ......................................................................270

IPP Environment .............................................................................270

IPP Installation ................................................................................271

Computer Setup ............................................................................. 273

Test Print ........................................................................................273

9 E-mail Environment Settings ............................................................ 275

E-mail Overview .................................................................................. 275

Information Checklist ...........................................................................276

E-mail Environments ........................................................................... 277

E-mail Installation ................................................................................277

Installation Procedure ..................................................................... 277

Network Communication Setup ...................................................... 278

Test Mail .........................................................................................280

10 Scanner Environment Settings......................................................... 283

Scanning Overview .............................................................................283

Scanning with the machine .............................................................283

Scanning Process ...........................................................................284

Scan to E-mail Setup .......................................................................... 284

Prerequisites for Scan to E-mail Setup ...........................................284

Procedure for Scan to E-mail Setup ...............................................285

Scan to E-mail Troubleshooting .....................................................286

Scan to Mailbox Setup ........................................................................ 286

Prerequisites for Scan to Mailbox Setup ........................................286

Procedure for Scan to Mailbox Setup through

CentreWare Internet Services ........................................................287

Procedure for Scan to Mailbox Setup through the Control Panel ...288

Computer Setup ............................................................................. 288

Network Scanning Setup .....................................................................288

Prerequisites for Network Scanning Setup .....................................288

Procedure for Network Scanning Setup ......................................... 289

Computer Setup ............................................................................. 289

Scan to Home Setup ........................................................................... 289

Prerequisites for Scan to Home Setup ...........................................290

Procedures for Scan to Home Setup ..............................................290

Scan to PC Setup (FTP) ......................................................................291

Prerequisites for Scan to PC Setup (FTP) ......................................291

Procedure for Scan to PC Setup (FTP) ..........................................292

Scan to PC Setup (SMB) .....................................................................292

Prerequisites for Scan to PC Setup (SMB) .....................................292

Procedure for Scan to PC Setup (SMB) .........................................293

Job Flow Service Setup .......................................................................293

11 Internet Fax .........................................................................................295

Internet Fax Overview .........................................................................295

Information Checklist ......................................................................295

Internet Fax Environments ..................................................................296

Internet Fax Installation .......................................................................296

Installation Procedure .....................................................................296

Network Communication Setup ......................................................297

Test Internet Fax .............................................................................299

12 Server Fax ...........................................................................................301

Server Fax Overview ...........................................................................301

Server Fax Environments ....................................................................301

Server Fax Installation .........................................................................302

Installation Procedure .....................................................................302

Fax Server Installation and Configuration .......................................302

Machine Configuration ....................................................................303

Test Server Fax Transmission ........................................................304

13 Security - Encryption/Digital Signature............................................305

Types of Encryption/Digital Signature Services Available ...................305

Configuration of HTTPS (SSL/TLS) Communication Encryption ........306

Installation Overview .......................................................................306

Configuring Certificates with CentreWare Internet Services ...........307

Configuration of E-mail Encryption/Digital Signature ..........................308

Installation Overview .......................................................................308

Configuring S/MIME Certificates with

CentreWare Internet Services ........................................................308

Configuration of Scan File Signatures (PDF/XPS Documents) ...........311

Installation Overview .......................................................................311

Configuring Scan File certificates with

CentreWare Internet Services ........................................................311

Configuration of IPsec .........................................................................313

14 Authentication and Account Administration...................................315

Overview of Authentication ..................................................................315

Users Controlled by Authentication ................................................315

Types of Authentication ..................................................................316

Functions Controlled by Authentication ..........................................317

Authentication for Job Flow Sheets and Mailboxes ............................318

Job Flow Sheet Types ....................................................................319

Types of Mailboxes ......................................................................... 322

Linking Job Flow Sheets to Mailboxes ........................................... 326

Overview of Account Administration ................................................... 328

Types of Account Administration .................................................... 328

Management Features and Services .............................................328

Xerox Standard Accounting ................................................................334

Overview .........................................................................................334

Installation Checklist ....................................................................... 334

Enabling Xerox Standard Accounting (from Internet Services) ......335

Creating a Group Account ..............................................................335

Creating a User Account and Setting Usage Limits .......................335

Maximum Usage Limits and Resetting Individual Usage Limits .....336

Using XSA at the machine ..............................................................336

Resetting Usage Data ....................................................................337

Printing a Usage Report .................................................................337

Enabling XSA in your Print Drivers .................................................337

Backing Up XSA data and settings and Cloning to another device 337

802.1x Authentication ..........................................................................338

Local Machine Authentication Setup ...................................................339

Remote Authentication Setup .............................................................340

Configuring Remote Authentication for Kerberos (Windows 2000) 341

Configuring Remote Authentication for Kerberos (Solaris) .............341

Configuring Remote Authentication for SMB ..................................342

Configuring Remote Authentication for LDAP ................................342

Network Authentication Setup .............................................................344

Xerox Secure Access Setup ............................................................... 345

Configuring Xerox Secure Access to Work with

Remote Authentication ...................................................................346

Enabling Specific Xerox Secure Access Settings ...........................346

15 Problem Solving.................................................................................349

Fault Clearance Procedure .................................................................349

Paper Jams .........................................................................................350

Paper Jams in Cover A ...................................................................353

Paper Jams in Cover B ...................................................................354

Paper Jams in Cover C ..................................................................355

Paper Jams in Cover E ...................................................................355

Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and

the Envelope Tray (Optional) ..........................................................356

Paper Jams in the High Capacity Tandem Tray (Optional) ............356

Paper Jams in Tray 5 (Bypass) ......................................................357

Paper Jams in the Duplex Module Cover D (Optional) ...................357

Paper Jams in the High Capacity Feeder (Optional) ......................357

Paper Jams in the Integrated Office Finisher (Optional) ................359

Paper Jams in the Office Finisher LX (Optional) ............................359

Document Jams ..................................................................................361

Stapler Faults ......................................................................................362

Staple Jams in the Integrated Office Finisher (Optional) ................363

Staple Jams in the Office Finisher LX (Optional) ............................364

Common Problems ..............................................................................366

Network-related Problems ...................................................................370

Problem Solving Procedure ............................................................370

SMB ................................................................................................370

NetWare ..........................................................................................374

UNIX ...............................................................................................377

TCP/IP ............................................................................................379

EtherTalk ........................................................................................381

Bonjour ........................................................................................... 382

CentreWare Internet Services ........................................................383

Scanning Services ..........................................................................384

E-mail Services ...............................................................................386

Internet/Intranet Connection ...........................................................387

IPv6 Addresses ...............................................................................389

Fault Codes .........................................................................................390

Screen Messages ...........................................................................428

Xerox Welcome Center .......................................................................429

16 Appendix .............................................................................................431

Specifications ......................................................................................431

Machine Specifications ...................................................................431

Paper Supply ..................................................................................433

Paper Output ..................................................................................434

Electrical Specifications .................................................................. 435

Specifications for the Fax Service ..................................................436

Emulation Parameters .........................................................................437

PCL Emulation ................................................................................437

PDF Direct Printing .........................................................................440

Machine Software Upgrade .................................................................440

Xerox Extensible Interface Platform (XEIP) ........................................441

Configuring XEIP ............................................................................442

17 Index ....................................................................................................445

1 Before Using the Machine

Welcome to the Xerox family of WorkCentre products.

This System Administration Guide provides detailed information, technical specifications and procedures for using the integral features of the machine.

Xerox Welcome Center

If you need assistance during or after product installation, visit the Xerox website for on-line solutions and support.

http://www.xerox.com/support

If you require further assistance, contact our experts at the Xerox Welcome Center. A telephone number for the local representative may have been provided when the product was installed. For convenience and future reference, please record the telephone number in the space below.

Welcome Center or local representative telephone number:

Xerox US Welcome Center: 1-800-821-2797

Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)

Serial Number

When you call the Welcome Center you will need to provide the serial number which is located on the left side of the machine behind Cover A, as shown in the diagram.

For your convenience, record the serial number in the space below.

Serial Number:

Keep a record of any error messages. This information helps us solve problems faster.

1 Before Using the Machine

Language Displayed on the Touch Screen

The language of the touch screen can be changed in the following two ways:

• To change the language for temporary use, press the <Language> button on the control panel, and then select the required language.

NOTE: The language returns to the default language after rebooting the machine.

• To change the default language, enter the System Administration mode, press the <Machine Status> button, and then select [Tools] > [System Settings] > [Common Service Settings] > [Screen/Button Settings] > [Default Language]. On the [Default Language] screen, select the required language as the default language. For more information, refer to the

Setups chapter on page 63.

Conventions

This section describes the conventions used throughout this System Administration Guide. In this guide, you will find that some terms are used interchangeably:

• Paper is synonymous with media.

• Document is synonymous with original.

• Xerox WorkCentre 5222/5225/5225A/5230/5230A is synonymous with the machine.

Orientation

Orientation is used to mean the direction of images on the page. When the image is upright, the paper (or other media) can be either long edge feed or short edge feed.

Long Edge Feed (LEF)

When loading documents long edge feed into the document feeder, load with one of the long edges facing into the document feeder, with the short edges facing the front and back of the document feeder. When loading paper long edge feed into a paper tray, place the paper with one of the long edges toward the left-hand side and one of the short edges toward the front of the tray.

Short Edge Feed (SEF)

When loading documents short edge feed into the document feeder, load with one of the short edges facing into the document feeder, with the long edges facing the front and back of the document feeder. When loading paper short edge feed into a paper tray, place the paper with one of the short edges toward the left-hand side and one of the long edges toward the front of the tray.

LEF Orientation

SEF Orientation

Paper feed direction

Conventions

Text in [Square Brackets]

Indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a PC.

For example:

• Select [Original Type] on the [Image Quality] screen.

• Select [Save].

Text in <Angle Brackets>

Indicates the names of the hard buttons, numeric or symbol buttons, lights on the control panel, or symbols on the power switch label.

For example:

• Press the <Machine Status> button to display the [Machine Information] screen.

• Press the <C> button on the control panel to clear the suspended job.

Italic Typeface

Italic typeface is used to indicate references to other sections and chapters.

For example:

• For more information, refer to “Loading Paper” on page 17.

• Job Status – page 39.

Warnings

Warnings are statements that alert you to the possibility of personal harm.

For example:

WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment.

Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product. The use of other materials may result in poor performance and create a hazardous situation.

Always unplug this equipment from the electrical outlet before cleaning.

Notes

Notes are statements that provide additional information.

For example:

NOTE: If the document feeder is not installed, this feature is not available.

1 Before Using the Machine

Related Information Sources

The following sources of information are available for the machine.

User Guide

This guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax.

System Administration Guide

This guide is intended for the System Administrator and provides information such as the supported paper and media, troubleshooting tips, how to configure network and security settings, and how to replace consumables.

Quick Network Setup Guide

This guide is intended for the System Administrator and provides TCP/IP setup procedures.

Quick Use Guide

This guide is intended for general users and describes how to use some useful features on the machine and how to replace toner and drum cartridges.

Quick Scan Features Setup Guide

This guide is intended for the System Administrator and describes how to configure scanning services.

NOTE: Please note that the screens shown in these guides apply to a fully configured machine and therefore may not exactly represent the configuration being used.

2 Paper and Other Media

The machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine.

Loading Paper

The machine can be equipped with various paper trays. Depending on the machine configuration, up to six paper trays are available including the Envelope Tray. This section provides information on how to load paper into each type of tray.

NOTE: Make sure the side and rear paper guides on the trays are properly positioned to match the size of paper loaded. If there is a gap between the paper stack and the guides, paper may not be fed into the machine properly, or paper jams may occur.

For information on the paper sizes and media types for each tray, refer to

Supported

Paper Sizes and Types on page 23

For information on the acceptable range of paper sizes and capacity for each tray, refer to

Paper Supply in the Appendix chapter on page 433.

Preparing Paper for Loading

Before loading paper into the paper trays, fan the edges. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams.

NOTE: To avoid paper jams and misfeeds, do not remove paper from its packaging until required.

Trays 1 & 2/Two Tray Module (Trays 3 & 4)

Trays 1 to 4 can be loaded with standard and non-standard sized paper.

NOTE: If the machine is processing a job, do not open the active paper tray.

Pull out the paper tray towards you.

NOTE: To avoid jams and misfeeds, do not load paper on top of any remaining paper in the tray. Remove the paper, and reload it on top of the new stock loaded.

If required, move the paper tray guides further out to load the new stock. To adjust the side and rear guides, pinch the guide lever on each guide and slide the guides to their new position. To secure the guides in position, release the levers.

2 Paper and Other Media

NOTE: When changing the size or type of stock in the tray, refer to

Paper Tray

Settings in the Setups chapter on page 70.

Load the paper neatly and tightly against the left-hand side of the tray.

NOTE: Do not load paper above the maximum fill line.

NOTE: When making single/double sided copies on perforated paper, load the paper to feed the opposite side of the perforated edge first. Feeding the perforated edge first may cause paper jams.

If the paper guides have been moved, slide the guides to just touch the edge of the paper.

NOTE: When loading standard size paper, set the guides onto the notches on the tray to match the paper size. The machine recognizes 8K/16K paper as standard sizes even though the paper trays have no notches for these sizes.

Close the paper tray.

NOTE: Paper can be loaded either short edge feed or long edge feed.

Set the machine to detect the paper size automatically, or manually specify the required size. For more information, refer to

Paper Size in the Setups chapter on page 70.

NOTE: Paper sizes detected by the machine vary depending on the system settings. For more information, refer to

Paper Size Settings in the Setups chapter on page 78.

High Capacity Tandem Tray (Trays 3 & 4)

The High Capacity Tandem Tray (Trays 3 and 4) allows you to load up to 2,000 sheets of paper.

NOTE: You cannot load custom size paper into the High Capacity Tandem Tray.

Pull out Tray 3 or 4. The elevator in the tray lowers.

Place the paper stock tightly against the left rear corner of the tray.

NOTE: Do not load paper above the maximum fill line.

Long edge feed (LEF)

Short edge feed (SEF)

Loading Paper

NOTE: Always load paper into the tray in the orientation shown in the diagram.

Close the tray.

The elevator rises and positions the paper for use.

Bypass Tray (Tray 5)

Tray 5 (Bypass) allows you to use a variety of paper types. Tray 5 (Bypass) is located on the left-hand side of the machine. A tray extension is provided to accommodate larger sized paper. After loading paper stock in Tray 5 (Bypass), make sure that the Tray 5 (Bypass) settings on the touch screen match the paper size and type of stock loaded. If they do not match, reprogramming is required. For more information on programming of Tray 5 (Bypass), refer to the Copy chapter in the User Guide.

NOTE: To avoid paper jams, make sure that the paper size and paper type settings are identical to the paper stock loaded.

Load the paper neatly into Tray 5 (Bypass), making sure that the paper stock is in the center of the tray.

NOTE: Do not load paper above the maximum fill line.

NOTE: When making single/double sided copies on perforated paper, load the paper to feed the opposite side of the perforated edge first. Feeding the perforated edge first might cause paper jams.

NOTE: If, when making copies or prints on thick-stock paper, the paper will not feed into the machine, apply a curl to the paper as shown in the illustration above. Note however, that excessively bending or folding the paper might cause paper jams.

NOTE: When loading envelopes, make sure the flaps are closed and that the envelopes are oriented on the tray so that the edge with the flaps will enter the machine first. However, when loading C5-size envelopes, set them long edge feed so that the edge with the flaps will face toward you.

Slide the side guides towards the paper until they are just touching the edge of the stock.

2 Paper and Other Media

High Capacity Feeder (Tray 6)

The High Capacity Feeder (Tray 6) allows you to load up to 2,000 sheets of paper.

NOTE: You cannot load custom size paper into the High Capacity Feeder.

Pull out Tray 6.

Remove the screw from the guide at the back of the tray, and remove the guide from the tray.

Insert the projections on the bottom of the guide into the paper size holes on the tray (1). Insert the projection on the tray into the paper size hole on the guide (2), and then tighten the screw removed in step 1.

Remove the screw from the guide at the front of the tray, and remove the guide from the tray.

Loading Paper

Pull up the end-guide lever along the slot (1), adjust the position of the lever to the size of the paper (2), and then push the lever back into its position (3).

NOTE: Do not use the slot at the left of the 8.5” slot on the end guide.

Open the end guide, and place the paper stack tightly against the right edge of the tray.

NOTE: Do not load paper above the maximum fill line.

Close the end guide.

Push the tray in gently until it stops.

2 Paper and Other Media

Envelope Tray

The Envelope Tray allows you to stack up to 43 mm of envelopes.

NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other slot will damage it.

Pull out the Envelope Tray.

Load the envelopes in the Envelope Tray with the side to be printed face up and the edge with the flap against the left edge of the tray.

Adjust the paper guides to the size of the envelopes.

Auto Tray Switching

The machine automatically switches from one tray to another under the following conditions.

• When an active tray runs out of paper during printing.

• When the paper size of the selected tray differs from that detected upon document scanning.

• When the selected tray is open upon paper feeding.

• When the selected tray malfunctions upon paper feeding.

NOTE: Tray 5 (Bypass) is not subject to Auto Tray Switching.

NOTE: The paper tray and paper type priority settings can be programmed in the

System Administration mode. For more information, refer to

Paper Tray Priority in the

Setups chapter on page 71

and

Paper Size Settings in the Setups chapter on

page 78.

When not in use, the paper trays can be opened and loaded with paper while the machine is running. However, do not open an active paper tray. This will cause the machine to stop the job that is being processed.

Storing and Handling Paper

Always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper.

• Store paper in dry conditions, away from extreme heat or cold, such as radiators or open windows.

• Store paper flat on a shelf or pallet above floor level.

• Leave the paper wrapped and boxed until ready to be used.

• Re-wrap partly used packages of paper.

NOTE: Do not store paper in the paper trays.

Supported Paper Sizes and Types

This section lists the sizes and types of paper that can be used with the machine.

Supported Paper Sizes

The following table lists the paper sizes supported by each paper tray, output tray, and the duplex module.

NOTE: For the capacity of each tray, refer to

Appendix

on page 431.

Standard Sizes

NOTE: The standard sizes of paper that can be detected vary depending on the paper

size table specified by the System Administrator. For information on setting the paper size table, refer to

Paper Size Settings in the Setups chapter on page 78.

Paper Trays - Standard Sizes

Paper Size

Dimensions

(mm)

LEF/

SEF

Tray 1, 2

Tray 3, 4

(Two Tray

Module)

Tray 3, 4

(High

Capacity

Tandem

Tray)

Tray 5

(Bypass)

Tray 6

(High

Capacity

Feeder)

Envelope

Tray

A6 105.0 148.0 LEF O

A5 148.0 210.0 SEF O

LEF O

A4 210.0 297.0 SEF O O

LEFOOOO

A3 297.0 420.0 SEF O O

B6 128.5 182.0 SEF O

B5 182.0 257.0 SEF O O

LEF O

B4 257.0 364.0 SEF O O

5.5 × 8.5” 139.7 215.9 SEF O O

LEF O

2 Paper and Other Media

O : Available blank : Not available

7.25 × 10.5” 184.2 266.7 SEF O

LEF O O O O

8.5 × 11” 215.9 279.4 SEF O O

LEF O O O O

8.5 × 13” 215.9 330.2 SEF O O

8.5 × 14” 215.9 355.6 SEF O O

11 × 17” 297.4 431.8 SEF O O

16K (Taiwan) 194.0 267.0 SEF O

LEF O

8K (Taiwan) 267.0 388.0 SEF O

16K (China) 195.0 270 SEF O

LEF O

8K (China) 270.0 390.0 SEF O

Postcard 100.0 148.0 LEF O

Prepaid Postcard

200.0 148.0 SEF O

4 x 6” 101.6 152.4 LEF O

European 3 (Chouyoukei

3) Envelope

120.0 235.0 LEF O

Commercial 10 Envelope

104.8 241.3 LEF O O

Monarch Envelope

98.4 190.5 LEF O O

DL Envelope 110.0 220.0 LEF O O

C4 Envelope 229.0 324.0 SEF O

C5 Envelope 162.0 229.0 LEF O O

Paper Size

Dimensions

(mm)

LEF/

SEF

Tray 1, 2

Tray 3, 4

(Two Tray

Module)

Tray 3, 4

(High

Capacity

Tandem

Tray)

Tray 5

(Bypass)

Tray 6

(High

Capacity

Feeder)

Envelope

Tray

Supported Paper Sizes and Types

Output Trays/Duplex Module - Standard Sizes

O : Available blank : Not available

Paper Size

Dimensions

(mm)

LEF/

SEF

Center

Tray

Left Side

Tray

Integrated

Office

Finisher

Office

Finisher

Duplex

Module

A6 105.0 148.0 LEF O O O

A5 148.0 210.0 SEF O O O O

LEFOOO O

A4 210.0 297.0 SEF O O O O O

LEFOOOOO

A3 297.0 420.0 SEF O O O O O

B6 128.5 182.0 SEF O O O

B5 182.0 257.0 SEF O O O O

LEFOOOOO

B4 257.0 364.0 SEF O O O O O

5.5 × 8.5” 139.7 215.9 SEF O O O O

LEFOOO O

7.25 × 10.5” 184.2 266.7 SEF O O O O

LEFOOOOO

8.5 × 11” 215.9 279.4 SEF O O O O O

LEFOOOOO

8.5 × 13” 215.9 330.2 SEF O O O O O

8.5 × 14” 215.9 355.6 SEF O O O O O

11 × 17” 297.4 431.8 SEF O O O O O

16K (Taiwan) 194.0 267.0 SEF O O O O

LEFOOOOO

8K (Taiwan) 267.0 388.0 SEF O O O O O

16K (China) 195.0 270 SEF O O O O

LEFOOOOO

8K (China) 270.0 390.0 SEF O O O O O

Postcard 100.0 148.0 LEF O O O

Prepaid Postcard

200.0 148.0 SEF O O O

4 x 6” 101.6 152.4 LEF O O O

European 3 (Chouyoukei

3) Envelope

120.0 235.0 LEF O O O

Commercial 10 Envelope

104.8 241.3 LEF O O O

Monarch Envelope

98.4 190.5 LEF O O O

DL Envelope 110.0 220.0 LEF O O O

C4 Envelope 229.0 324.0 SEF O O O

C5 Envelope 162.0 229.0 LEF O O O

2 Paper and Other Media

Paper Trays - Non-standard Sizes

Output Trays/Duplex Module - Non-standard Sizes

Supported Paper Types

The following table lists the paper types supported by each paper tray, duplex module, and the finisher.

Paper Trays

Paper

Size

Tra y 1 , 2

Tray 3, 4

(Two Tray

Modules)

Tray 3, 4

(High Capacity

Tandem Tray)

Tray 5

(Bypass)

Tray 6

(High Capacity

Feeder)

Envelope Tray

Width 139.7-297.0 mm

5.5-11.8” Not Available

88.9-297.0 mm

3.6-11.8” Not Available

148.7-241.0 mm

5.9-9.6"

Length 182.0-431.8 mm

7.2-17.2”

98.4-431.8 mm

3.9-17.2”

98.4-162.0 mm

3.9-6.4”

Paper

Size

Center Tray Left Side Tray

Integrated

Office Finisher

Duplex Module

Width 88.9-297.0 mm

3.6-11.9”

88.9-297.0 mm

3.6-11.9”

88.9-297.0 mm

3.6-11.9”

210.0-297.0 mm

8.4-11.9”

139.7-297.0 mm

3.5-11.9”

Length 98.4-431.8 mm

3.9-17.2”

98.4-432.0 mm

3.9-17.3”

98.4-431.8mm

3.9-17.2”

182.0-431.8 mm

7.3-17.2”

182.0-431.8 mm

5.1-17.2”

Paper Type

Weight g/m

Tray 1

Tray 2,

Tray 3, 4

(Two Tray

Module/

High Capacity

Tandem Tray)

Tray 5

(Bypass)

Tray 6

(High

Capacity

Feeder)

Envelope

Tray

Plain

60-105

OOOO

Plain Reload*

OOOO

Recycled O O O O

Custom Paper 1 - 5

OOOO

Hole Punched O O O O

Letterhead O O O O

Pre-Printed O O O O

Other O O O O

Lightweight 56-63 O O O O

Heavyweight 106-169 O O O

Extra Heavyweight

170-215

OOO

Bond Paper

170-215

OOO

Envelope

170-215

Supported Paper Sizes and Types

O : Available blank : Not available

*1: Plain Reload refers to paper already printed on one side.

NOTE: When printing onto postcards or envelopes, Extra Heavyweight should be selected, and the size should be specified.

NOTE: Depending on the heavyweight paper used, the paper cannot be loaded Short Edge Feed. In that case, load the paper Long Edge Feed.

NOTE: Depending on the type of paper used and the operating environment, the paper may not be fed into the machine properly, or print quality may be negatively affected.

Output Trays/Duplex Module

O : Available blank : Not available

*1: Plain Reload refers to paper already printed on one side.

Labels – O O O O

Transparency – O O O O

Paper Type

Weight g/m

Tra y 1

Tray 2,

Tray 3, 4

(Two Tray

Module/

High Capacity

Tandem Tray)

Tray 5

(Bypass)

Tray 6

(High

Capacity

Feeder)

Envelope

Tray

Paper Type

Weight g/m

Center Tray

Left Side

Tray

Integrated

Office

Finisher

Office

Finisher LX

Duplex

Module

Plain

60-105

O O OOO

Plain Reload*

OOOO

Recycled O O O O O

Custom Paper 1 - 5

O O OOO

Hole Punched O O O O O

Letterhead O O O O O

Pre-Printed O O O O O

Other O O O O O

Lightweight 56-63 O O O O O

Heavyweight 106-169 O O O O

Extra Heavyweight

170-215

OOOO

Bond Paper 170-215 O O O O

Envelope 170-215 O O O

Labels – O O O

Transparency – O O O

2 Paper and Other Media

3 Maintenance

This chapter describes the maintenance tasks that are required periodically to maintain the machine in proper working order.

Ordering Supplies

A variety of supplies are available for the machine, including machine-specific consumables such as a toner cartridge, a drum cartridge, staple cartridges and refills. General-use supplies are also available, such as glass cleaners, cleaning solvents, paper and media products.

To obtain supplies, contact the local Xerox Sales Representative, giving the company name, the product number and the machine’s serial number.

Use the space below to record the telephone number.

Supplies Telephone Number:

NOTE: If you do not use the consumables recommended by Xerox, the performance of the machine may not be at its optimum level. Use only the consumables recommended by Xerox.

Cleaning the Machine

This section describes how to clean the machine to help maintain high performance.

WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when used on electromechanical equipment.

Always unplug this equipment from the electrical outlet before cleaning.

Control Panel and Touch Screen

Clean the exterior of the machine, touch screen, and control panel on a regular basis to keep them free from dust, dirt, and fingerprint smudges. Wipe the exterior surfaces with a soft, firmly wrung cloth moistened with water. Do not use cleaning agents other than water or neutral detergent. Wipe off any excess water with a dry cloth.

Document Glass and Document Feeder Glass

Clean the document cover and document glass monthly to prevent streaks, smears, and other marks from appearing on copies or prints. If the optional document feeder is installed, also clean the film and document feeder glass.

3 Maintenance

Wipe the document cover and document glass with a soft cloth moistened with water or Xeroxapproved cleaner to remove any marks, and then wipe with a soft, dry cloth.

If the document feeder is installed, wipe the document feeder glass and the film on the cover with a soft cloth moistened with water or Xerox-approved cleaner to remove any marks, and then wipe with a soft, dry cloth.

Document Feeder Rollers

If the machine is installed with a document feeder, clean the feeder rollers monthly to prevent streaks appearing on the output and to prevent document feeder paper jams.

Open the document feeder cover.

Wipe the document feeder rollers while turning them with a soft cloth moistened with water to remove any dirt.

Close the cover.

Replacing the Drum Cartridge

The drum cartridge is a customer replaceable unit. The machine will display a warning message before the drum reaches the end of its life. When the message is displayed, order a replacement cartridge to ensure continuous operation.

Removing the Old Drum Cartridge

Make sure that the machine is not operating, and open the front cover.

Document glass

Document feeder glass

Feeder film

Document cover

Document feeder rollers

+ 424 hidden pages