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Door Open Errors (U-XX).................................................................................................9-27
Thumping Noise in Standby.........................................................................................9-27
Image Quality Problem Solving...................................................................................9-27
Service Call Errors..............................................................................................................9-28
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User Guide
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Table of Contents
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Xerox® Wide Format 6622 Solution
User Guide
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1
Product Overview
The Xerox Wide Format 6622 Solution processes print jobs that it receives from a client
workstation, a USB device and scanned and copied jobs. The Xerox Wide Format 6622
Solution enables all types of image data to be printed in the supported formats, including
standard and non-standard sized documents. It also allows the user to view the status
of print jobs, cancel print jobs, and change print job priority.
This chapter describes the overall operation of the Xerox Wide Format 6622 Solution
and the functions of its major components. You will see the following information:
• Machine Components
• Controller
• Scanner
• User Interface (UI)
• Operator Panel and Status Display
• Media and Toner Status Panel
• Powering the System Off and On
• Document Input
• Media Source
• Media Types and Loading
• About Media and Originals
• Loading Media Roll
• Loading Originals into the Scanner
• Loading Cut Sheet Media
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Product Overview
Product Software Tools Overview
Instructions for printing are located in the appropriate documentation for the tool that
is being used to send the print job to the printer, such as Windows Drivers, Web Printer
Management Tool, Accxes Client Tools, etc. Refer to the documentation for the
appropriate tool.
Main Components
Front View
Table 1: Machine Components (Front View)
User Interface1.
3.
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Toner Display Level and Media
Display
Specifications for Xerox 6622SubjectNum.
Also known as the UI, contains the Touch Screen,
Control Panel and USB ports. This is where the
operator programs jobs and configures the settings.
The Document Glass area where images are scanned.Scanner (Optional)2.
Displays remaining toner and media selection and
level.
The printer is used to image and output all jobs.Printer4.
Press to switch the printer on and off.Printer Power On/Off Switch5.
Xerox® Wide Format 6622 Solution
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Product Overview
6.
Manual Feed-in Shelf (Bypass)
and Bypass Guides
Wire Form Holder7.
12.
Display
Rear Side View
Load cut sheet media in the Manual Bypass Feeder.
Adjust guides to the size of cut sheet media.
Used to hold large cut sheets when loading the
Manual Feed-in Shelf (Bypass).
Open to load media roll and clear media jams.Drawer 1 - (Roll 1)8.
Open to load media roll and clear media jams.Drawer 2 - (Roll 2)9.
Open to load media rolls and clear media jams.Drawer 3/4 - (Roll 3 &4)10.
Open to clear media jams and load toner.Left and Right Side Doors11.
Displays messages and status indicators.Operator Panel and Status
Table 2: Machine Components (Rear View)
Controller1
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Specifications for Xerox 6622SubjectNum.
Contains selection buttons and copy/print services
access.
Pull the handle and open to clear media jams.Top Rear Cover2.
Open to clear media jams.Exit Cover3.
Assists the original document as it exits the printer.Catch Tray4.
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Product Overview
5.
Scanner Power Cord
and Scanner Interface
IF-VIII Connector7.
S. L. SIG Port10.
DIAG Port11.
VGA Port12.
USB Port13.
Right Side View with Doors Open
Connect the Scanner Power Cord to a receptacle.
I/F Connector (USB)
Connect to a suitable power outlet.Power Cord (220 VAC)6.
Connect the Interface Cable from the Accxes Controller
(37 pins).
A Power Cable (12Vdc) for the Touch Screen Monitor.12Vdc8.
A Stereo Cable for the Touch Screen Monitor.S. T. Jack9.
Connect the Shutdown Signal Cable here. This is used
for shutting down as well as for starting the Sleep Mode.
12Vdc maximum.
Service use only. 5Vdc maximum, USB Connector Type
B.
Connect the cable here which comes from the Controller
VGA port for Touch Screen LCD. 5Vdc maximum.
Connect the cable here which comes from the Controller
USB Key Connector Type B for the Touch Screen LCD.
5Vdc Maximum.
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Table 3: Machine Components (Right Side View Doors Open)
Specifications for Xerox 6622SubjectNum.
Contains ink for imaging.Toner Cartridge1.
Turn to cut media during jam clearance.Media Cutter Knob2.
Indicates cutter positions.Cutter Home Indicator3.
Used to eject the mis-fed media from the Fuser.Fuser Knob4.
Product Overview
5.
Meter A - Billing
Meter B - Service
Square Counter for billing purposes.
Linear Counter for service purposes.
Open to clear media jams.Inner Transport Unit6.
Contains service information.Service Record Cover7.
Use to identify specific machine hardware.Serial Number Name Plate8.
Controller Front View
The Accxes Controller communicates with the Print Engine/machine via the Command
Status Interface. The Command Status Interface software provides status messages
about the operation of the print engine.
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Product Overview
Controller Rear View
This design may vary depending on your model.
Table 4: Controller Rear View
DescriptionNo.
Card Slide (location may vary depending on Controller model)1
Cover Release Latch2
Power Connector3
Padlock Ring4
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Controller Back Panel Connectors
This design may vary depending on your model.
Product Overview
Table 5: Back Panel Connectors
DescriptionNo.
Parallel Connector (not used)1
Serial Connector2
Link Integrity Light3
Network Adapter Connector4
Network Activity Light5
6
Line-out Connector
(Audio)
Line-in/Microphone Connector (not used)7
USB 2.0 Connectors (6)8
VGA Video Connector9
eSATA Connector (not used)10
DisplayPort Connector (not used)11
NOTE
On a system that is working normally and has a good network connection, the Link
Integrity Light illuminates continuously; the Network Activity Light blinks in response
to network activity.
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Product Overview
Controller Cables and Connectors
The six communication pathway cables (called out as item 8 on the Back Panel Connector)
are described below.
• USB - Scanner to Controller - provides status and image information.
• USB - Printer to Controller - provides status and image information.
• USB - Power Module to Controller - provides status of the front Power Switch and
enables power to the Printer.
• USB - User Interface to the Controller.
• Audio Cable - UI to Controller for speaker tones, such as key beeps and alert tones.
• Video Cable - UI to Controller for displaying monitor screen contents.
Both Video Data and Command Status information is transmitted via the same USB
Interface. The Accxes Controller downloads Printer software/firmware through the
command status interface on the USB Port.
Scanner (Optional)
The Xerox Wide Format 6622 Solution is an integrated printing system for basic copying
and electronically scanning and printing copies of the images for engineering and
architectural size documents. The scanner produces images up to 40 inches wide (1016
mm) and can send the image to a mailbox, a File Transfer Protocol (FTP) location or a
remote printer.
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Table 6: Scanner Components
Product Overview
DescriptionComponentNum.
Scanner1.
Original Guide3.
Original Thickness Lever4.
Scanner Control Panel5.
In addition to the Printer configuration, the
Scanner is optional for copying and scanning
to remote locations.
Documents to be scanned are input here.Scanner Feed-in Shelf2.
Helps the user align the edge of a document
when feeding it into the scanner.
Adjusts for paper thickness. (0-0.5 in/0-12
mm.)
Manual controls for the Scanner (inactive).
Use the Start and Stop buttons located on
the User Interface Control Panel instead.
User Interface (UI)
The Printer User Interface and Web Printer Management Tool, accessed with a Web
Browser, are the two sources that enable users to set up and perform print service
operations.
The Printer User Interface is used to perform a variety of tasks using the Touch Screen
and Control Panel Buttons.
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Product Overview
Table 7: User Interface Components
FunctionComponent
Touch Screen
USB Ports
Control Panel Buttons
Displays messages and on-screen buttons for selecting
features. Touch the screen to select features and options.
Connect accessories like keyboards, mouse and USB storage
devices to the Accxes Controller.
Contains the Services, Machine Info, Log In/Out, Language,
Power Saver, Clear, Stop, and Start buttons.
Touch Screen
Some capabilities of the User Interface are:
• Media setup for Media Roll and the Manual Feed-in Shelf
• System Parameter Setup
• Printing of test patterns to verify Printer operation
• Job log and error log management
• Display of billing meter information
The Touch Screen displays messages and contains the selection and feature buttons for
setting up copy and scan jobs. Touch the screen to select a feature or option.
NOTE
The features that display may vary, depending on the model, the options installed,
and the machine settings.
Using the Touch Screen
Features on the Services Menu
The Services Menu is the default page for the User Interface. It appears after the machine
is powered on or exits the Power Saver mode, and when the machine exits the System
Administration mode.
The screen below displays the copy/scan features. There is a scanner connected.
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Product Overview
The following screen displays the printer only features. There is no scanner connected.
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Product Overview
Table 8: Services Menu
FunctionService
Machine Info
Where system settings and configurations are
enabled and changed.
Job Information
Jobs are listed with status. Users can reprint
jobs from the queue list.
Print from Device
Scan to and print from a removable media
device (USB).
Copy
Displays the Basic Copy tab, Image Quality tab,
Advanced Settings tab and Recall tab.
Scan-to-Mailbox
Allows users to store scanned jobs in a mailbox
for later retrieval and printing.
Scan-to-FTP
Allows users to send scan jobs to a networked
file server destination.
Scan-to-Remote Printer
Allows users to send scan jobs to a remote
printer.
Touch Screen Features and Functions
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Table 9: Touch Screen
Product Overview
FunctionTouch Screen Component
Message Area
Feature Tabs
Copy Quantity
Selection Buttons
Displays status information, user instructions and login
access.
Touch tabs to select and display the Menu and
additional features.
Enter the number of copies using the numeric keypad.
The number of copies can be set from 1 to 999. Press
the Control Panel Clear button to clear an incorrect
entry.
Touch to select an option. When selected, the button
highlights.
Use the arrow buttons to scroll to and select a value.Scroll Buttons
Keyboards
Entering Text
Screens may display that require you to enter text. This section of the keyboard is used
to enter text.
Table 10: Keyboard layout
FunctionComponent
Entry Area
Table 11: Keyboard procedures
Entering alphabetic characters and
numbers
Displays the characters entered on the numeric
keypad.
Use the cursor buttons to move to and insert text.Cursor Buttons
ProcedureFunction
Touch the desired characters. Select Shift to switch
between lowercase and uppercase characters.
Select Backspace to delete one character at a time.Deleting a character
Select Cancel or Save, as appropriate.Canceling or saving your input
NOTE
You may get an Invalid Entry error message if you select a character that is
unacceptable in the feature. For instance, when naming a mailbox, you may not use
an apostrophe.
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Product Overview
Control Panel
Table 12: Control Panel
Services1
Machine Information2
Login/out3
Language4
Power Saver5
Clear6
FunctionButton NameNum.
Displays the Services Menu, which has a button for
Machine Information, Job Information, Copying, Scan to
Mailbox, Scan to FTP and Scan to Remote Printer. These
are the primary services.
Displays the machine status, media status, billing meter
readings and serial number, system description
(Configuration) and recent faults. Also enables the printing
of configuration and settings information.
Enables System Administrator and Job Accounting Login
access. Administrator access requires a secured password.
Job Accounting access requires an account name and User
ID. Guest access does not require a login.
Screen allows users to change text to an alternative
language, select inches or millimeters for Units and select
an Imperial or International Date Format.
The <Power Saver> button illuminates when the system
is in the Low Power or Sleep modes.
Clears incorrect values entered when using the numeric
keypad, and is used to reset scan defaults in any of the
scan modes.
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Product Overview
FunctionButton NameNum.
Used to Stop the scanning of an original.Stop7
Used to Start the scanning of a copy or scan job.Start8
Language
The Language feature enables you to select the default language, units of measurement,
and date format that displays on the Touch Screen, web interface, controller-generated
test prints, banner sheets, configuration pages, and so forth.
1. Press the Language button on the Control Panel.
2. Select the radio button of the desired language.
3. Select the Inches or the Millimeters radio button to set up the default units of
measurement.
4. Select the appropriate radio button from the Date Format choices.
• Imperial: The date displays in the format MM/DD/YYYY.
• International: The date displays in the format DD/MM/YYYY.
5. Select Save to close the Language screen and return to the Services menu.
Using the Power Saver Feature
The Power Saver feature automatically reduces the power consumption when no print
data is received within a preset period. The Power Saver feature has two modes, Low
Power Mode and Sleep Mode.
The machine enters the Low Power Mode after a preset period elapses. The machine
transitions to the Sleep Mode from the Low Power Mode if the machine remains idle for
an additional period.
NOTE
Refer to the Timers section to learn how to customize the Power Saver mode settings.
Low Power Mode
In this mode, the power to the control panel and the fuser is reduced. As the machine
enters the Low Power Mode, the Touch Screen shuts down and the Power Saver button
on the control panel illuminates.
Sleep Mode
In this mode, the power is reduced more than in the Low Power Mode. During the
transition from the Low Power mode to the Sleep mode, the Touch Screen remains dark
and the Power Saver button remains illuminated.
Entering the Power Saver Mode
The Power Saver Mode may be entered either automatically or manually.
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Product Overview
Automatic Method
The machine enters the Low Power Mode after a preset period elapses. The machine
enters the Sleep Mode from the Low Power Mode if the machine remains idle for an
additional, preset period.
Manual Method
Press the Power Saver button on the Control Panel. The button illuminates, the machine
enters the Low Power Mode and the Touch Screen backlight extinguishes.
Exiting the Power Saver Mode
The Power Saver mode may be exited either manually or automatically.
Manual Method
With the machine in the Power Saver mode, press the illuminated Power Saver button.
The button’s indicator light extinguishes, the Touch Screen displays the message Warming
Up, and the machine begins its warm up cycle.
Automatic Method
The machine exits the Power Saver mode when it detects a print job in the active queue.
NOTE
Refer to the System Administration chapter to learn how to customize the Power
Saver mode settings. This is a System Administrator only setting.
Operator Panel & Status Display
The operator panel is located on top of the front side of the printer. It consists of a
graphic display, a message display and several function keys.
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Table 13: Operator and Status Displays
Product Overview
Specifications for Xerox 6622SubjectNum.
Ready Indicator1.
Door Open Indicator2.
Toner Empty Indicator3.
Media Empty Indicator4.
Media Jam Indicator5.
Wire-Clean key6.
Exp-Clean key7.
Media Roll Indicator8.
Flashes when the printer is warming up, and remains
on steady when the printer is ready to operate.
This indicator flashes and an error code is displayed
when a door is opened, or the Inner Transport Unit is
opened.
This indicator flashes when the toner level is low. When
the toner supply is empty, the indicator is on steady
and no more prints can be made. You can replace the
Toner cartridge even if the printer is operating.
This indicator flashes when the selected media roll is
depleted.
This indicator flashes when media is jammed in the
printer.
The Charge Scorotron Wire is cleaned when this key
is pressed. The Ready Indicator flashes during the
cleaning process.
Lens Array of LED Print Head is cleaned when this
button is pressed. The Ready Indicator flashes during
the cleaning process.
Displays the selected media roll for lead edge cut when
the SELECT key is pressed.
Select key9.
Cut key10.
Menu, , , *, Enter, Online14.
Status Display15.
Press this key to select the media roll desired for a lead
edge cut.
Press this key to feed and cut 240mm of the lead edge
of the selected roll.
Indicates the location where Jam has occurred.Media Jam Location Indicator11.
The selected Print Density level is illuminated.Copy Density Indicator12.
Use this key to increase or decrease the image density.Copy Density Key13.
These keys are used for changing User Modes. The
Online Key is also used to place the printer Offline and
Online.
Error Codes, Status Codes and messages are displayed
here.
Media and Toner Status Panel
The Media and Toner Panel is located on the front right face of the printer. It displays
the size of the media, the type of the media, the media in use, and how much media
and toner is remaining.
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Product Overview
Table 14: Media and Toner Status Panel
Specifications for Xerox 6622SubjectNum.
Displays the size of the Media Roll.Roll Size Displays1.
Media Type Indicators2.
In Use Indicators3.
Roll Level Indicators4.
Toner Level Indicator5.
Displays “Plain Paper”,”Vellum/Tracing” or”Film”
depending on the media loaded in the drawer.
Illuminates to indicate that the drawer is “In Use”.
Even if the printer is in the print cycle, you can
replace media rolls 1, 3 and 4 if “In Use” indicator
is off. Also, the drawer in use is identified in the
message display as “-dx-” (x being the drawer
number).
This indicator displays the remainder of the Media
Roll. Lamps go off from right to left as the media
diminishes.
This indicator displays the remainder of toner in the
toner cartridge. Lamps go off from right to left as
the toner diminishes.
Powering the System On
The Printer and Controller are each equipped with a Power Switch.
System Power On
1. Always move the Printer Power Switch to the On [ | ] position before turning on the
Controller.
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Product Overview
2. Press the Power Button on the front of the Controller.
The Power Button light illuminates. After about one-half minute, the Control Panel
displays the Printer Warming Up message. The machine becomes print ready in about
three minutes.
Off Line/On Line
1. Press the Online Key to take the printer Offline.
The green LED light goes off, the page in process finishes and the printer enters the
Offline Mode. Print jobs are still accepted to the job queue.
2. To return the printer to the Online Mode, press the Online Key.
The green LED light goes on and the printer returns to the Online Mode.
Document Input
Documents that match any of the following sizes may be used.
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Product Overview
Table 15: Document Input
ThicknessOriginal Size
Width: 4.5 - 41 inches (114 - 1050 mm) (1016 mm Active Scan)
Length: 7.8 - 644 inches (200-16510 mm)
Flat paper (0.05 - 3.2 mm)
(0.3 mm max)
NOTE
The maximum length that can be scanned to the network is 650 inches. The
maximum copy length is 590.55 inches (15 meters).
Precautions When Handling Documents
Observe the following precautions when handling documents:
• The Scanner Feed-in Shelf may become soiled if documents to which glue, adhesive
tape or correction fluids have been applied are placed in the Scanner. Stick or spray
glues may soil the scanning area, causing black lines to appear on copies.
• Use caution with documents that have been folded, wrinkled, torn or had holes
punched in them. These may result in document jams and tearing.
• When rolled documents are used, ensure that the diameter of the roll is 1.6" (40 mm)
or larger. Rolls with a diameter of less than 1.6" must be flattened on the lead edge
to scan correctly.
Copy Strategies for Special Documents
When copying documents, always try the default Image Quality settings first. These
settings have been designed to give the optimum image quality for most documents.
Select the Original Type:
• Photo (Halftone)
• Photo (Contone)
• Text/Photo
• Text/Line
• Text/Line (Clear)
NOTE
Saving customized jobs with special settings for different document types is saving
time. After following the suggestions below, refer to the use of Templates on the
Recall Tab of this chapter.
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