Xerox Telecopier 7017, Telecopier 7017SF Technical Reference Manual

7017 / 7017SF Technical Reference Manual

Section 1 Service Call Procedures Section 2 Status Indicator Repair Analysis Procedures Section 3 Image Quality Section 4 Repair / Adjustment Section 5 Parts List Section 6 General Procedures / Information Section 7 Wiring Data Section 8 Store and Forward Option

7010 / 7017SF Technical Reference Manual

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1. Service Call Procedures

Introduction 1-2● Call flow 1-2●

Procedures

1.1 Initial Actions 1-2●

1.2 System Checks 1-2●

1.2.1 Prepare for System Checks 1-3

1.2.2 Off-Line System Check 1-3

1.2.3 On-Line System Check 1-5

1.3 Additional System Checks 1-6●

1.3.1 G2 On-Line Check 1-6

1.3.2 Store and Forward Check 1-6

1.3.3 Automatic Document Feeder Check 1-7

1.4 Final Actions 1-7●

1.4.1 Call Completion 1-7

1. Service Call Procedures

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Section Introduction

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The Service Call Procedures section is used to identify a suspected problem. This section contains, Initial Actions, System Check, Additional Systems Check and Final Actions. Initial Action is used to gather information regarding the performance of the terminal. Initial Action is usually the first step performed on a service call. System Check is used to verify the normal operation of the terminal. Additional System Check contains mechanical RAPs (Repair Analysis Procedures) and various built-in electrical tests that can be initiated by the service representative. Refer to Additional System Check when directed by System Check. Final Actions is used to complete the service call after the problem has been repaired.

Call Flow

The Call Flow diagram illustrates the normal sequence of events used on each service call.

Service Call Procedures

Status Indicator RAPs

Procedures

1.1 Initial Action

Initial Action is used to gather information from the operator concerning problems at the local terminal. Question the operator and make note of symptoms and error codes or other information concerning the error. This information may help you to identify a problem in the case of an intermittent or unusual machine error. Once all information is gathered, prepare for System Check. If the operator is not available, go directly to the System Check.

1.2 System Checks

Begin each procedure in System Check with Step 1. It is important to follow the sequence outlined in the Off-Line and On-Line procedures since each step assumes the previous steps to be correct. Each step is the normal operational event of the terminal and can be confirmed by answering Y (yes) to the statement. A Y response leads to the next step. A N (No) response will lead to a RAP (Section 2.0) or a component replacement. Replace the components listed after N in the order given.

Perform the System Check to verify repair after completing each corrective action (replacing or adjusting a part, or reseating a connector, etc.).

If an error code is displayed, go to Section 2.0. Turn to the Table of Contents and locate the Error Code List. Locate the error code that was displayed and follow the Corrective Action indicated.

If an operator function and error code are displayed, write down the error code and perform the operator function. In the event the operator function does not repair the problem, go to Section 2. Locate the error code in the Error Code List and follow the actions indicated.

Introduction, Call Flow, Procedures 1-2 Telecopier 7017 / 7017SF

Image Quality RAPs

Repair

Spare Parts List

Figure 1 Call Flow

In the event Service Call Procedures do not isolate the problem call for assistance.

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1.2.1 Prepare for System Checks

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1. Check for any obvious problems such as a recording paper jam, original jam, telephone or data cable connections loose at the terminal jacks or wall jack.

2. Ensure that handset is on handset cradle and that power cord is connected to terminal and to wall outlet.

3. If unable to perform any of the following steps, go to 1.2.2 Off-Line System Check.

4. Enter service mode. a. Press Menu. b. Press c. Press Stop. d. Upper line of display blinks to

indicate terminal is in service mode.

5. Print the service option report (save for Final Actions).

a. Press Menu. b. On the keypad, press 2 then 2. c. Press Start.

6. Set listen to dial to on.

RX NOTE: Perform this step only if listen to

dial is permitted in your country.

a. Press Menu. b. On the keypad, press 4 then 5.

Display indicates:

on the key pad three times.

7. Set key tone to on. a. Press Menu. b. On the keypad, press 5 then 2.

Display indicates:

52 PANEL KEY TONE

PRESS [ENTER] OR [SCROLL]

c. Press Enter. d. If panel key tone is on, go to next

step. If panel key tone is off, press Select to change to on.

e. Press Enter.

8. Go to 1.2.2 Off-Line System Check.

1.2.2 Off-Line System Check

NOTE: If an error code (COXX, FPXX, EXXX, or OPXX) appears at any time during this check, do not Error Code List and perform the actions indicated.

1. Ensure that handset is on handset cradle.

continue. Refer to Section 2 for the

Disconnect power cord from terminal, wait five seconds, then reconnect power cord to terminal. Observe red LED and green LED of power supply come on. (LEDs are visible through fan vent at rear of terminal.)

YN | RAP 2.3.1

2. Power supply fan comes on.

YN | Replace fan.

3. Within 3 seconds display indicates:

Please WAIT

Telecopier 7017

YN | Replace A2, A6, A10.

4. Approximately 15 seconds after terminal powers up, power supply fan and red LED go off.

YN | RAP 2.3.12

5. ADF feed belt and nudger are stationary.

YN | Replace A2.

45 LISTEN TO DIAL

Telecopier 7017 / 7017SF 1-3

PRESS [ENTER] OR [SCROLL]

c. Press Enter. d. If listen to dial is on, go to next step.

If listen to dial is off, press Select to change to on.

e. Press Enter.

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Prepare for System Checks, Off-Line System Check

6. Look upward into document output area

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(between upper and lower scan covers). LED array on A1 (video assembly) is off. (Ignore the momentary flash.)

YN | Replace A2.

7. Approximately 15 seconds after terminal powers up, following message appears:

LOAD ORIGINALS FACE DOWN IN INPUT TRAY TIME DATE

YN | Check document sensor (RAP 2.3.8);

replace A2, A10

8. Error Correct LED is off.

YN | Press Comm Mode key one time,

then go to next step.

9. Only one Original LED, only one Resolution LED, and only one Comm Mode LED are on.

YN | Replace A2, A6.

10. Control panel LEDs on steady (not flashing).

YN | Replace A2, A6.

NOTE: If keys do not function properly at any time during remainder of test, replace A2, A6.

11. Tone is heard when Stop key is pressed.

YN | Replace A2, A6, speaker.

12. Run Auto Diagnostics. a. Press Menu.

b. On the key pad, press 2 then 4. c. Press Start. The display indicates:

24 DIAGNOSTICS

YN | Perform the operator action

indicated. Go to Section 2. for the Error Code List.

13. Printer operates without excessive motor noise during the print operation.

YN | Check printer belt (RAP 2.3.11);

replace A2, print motor.

14.Printer completely feeds approximately 14 inches (35.5 cm) of recording paper out of the terminal.

YN | RAP 2.3.6; replace A2.

15. Recording paper is cut.

YN | RAP 2.3.6; replace A2, cutter

solenoid.

16. The diagnostic test pattern is acceptable (compare to test pattern in Section 3).

YN | RAP 2.3.3

NOTE: If extended operation of printer is

RAP

desired, perform

2.3.7 Paper Feed Test.

17. Set document guides for 8.5 inches (21.6 cm).

18. Place original (test pattern 82P151) into the ADF face down. The display indicates:

DIAL TELEPHONE NUMBER

PRESS [COPY] TO MAKE A COPY

YN | Check document sensor (RAP 2.3.8);

replace A2.

19. Press Copy, then press Start. Nudger cycles only once as original is fed into scanner.

YN | Replace A2, nudger solenoid.

20. Scanner motor noise is normal (no excessive noise).

| Replace A2; check scan input drive

belt (RAP 2.3.11); replace scan motor.

21. Original is fed through scanner.

| Replace video assembly, A2.

22. Recording paper is cut, and original feeds out.

YN | Check scan position sensor (RAP

2.3.8), scan output drive belt (RAP

2.3.11); replace A2.

23. Original is unwrinkled.

YN | Check platen belt (RAP 2.3.11);

replace A2, scan motor.

Off-Line System Check 1-4 Telecopier 7017 / 7017SF

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24. Image is full size (not reduced).

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YN | Check wide original sensor (RAP

2.3.8); replace A2.

25. Image is parallel with paper edges (not skewed).

YN | Check platen belt (RAP 2.3.11).

26. Image quality is acceptable (compare to test pattern sample in Section 3).

| Clean platen glass; replace A2, video

assembly.

27. Set document guides for 11 inches (28 cm).

28. Place test pattern 82P151 into the ADF face down. Reduction LED comes on.

YN | Check wide original sensor (RAP

2.3.8); replace A2.

29. Press Copy, then press Start. The original is fed into the Scanner.

YN | Replace A2.

30. Image quality is acceptable (compare to Wide Original sample test pattern in Section 3).

| Clean platen glass; replace A2, video

assembly.

31. Perform 1.2.3 On-Line System Check.

1.2.3 On-Line System Check

NOTE: Perform this check only after 1.2.2 OffLine System Check has been performed.

NOTE: If an error code (COXX, FPXX, EXXX, or OPXX) appears at any time during this check, do not Error Code List and perform the actions indicated.

RX NOTE: If listen to dial is not permitted in your country, go to step 3.

continue. Refer to Section 2. for the

1. Perform a send operation to a known good G3 facsimile terminal.

2. Dial tone is heard when terminal goes On Line.

YN | RAP 2.3.4.

3. Dialing is completed successfully.

YN | Replace A10, A2.

4. Terminal transmitted in G3 mode at 9600.

YN | Replace A5, A2.

5. After completion of the send operation, the display indicates:

SEND OPERATION COMPLETE #1 TIME DATE

YN | Replace A2, A5, A10.

6. Image quality received at the remote terminal is acceptable. (Image quality acceptance is determined by the remote operator’s perception of quality.)

YN | RAP 2.3.13.

7. Call the terminal from another telephone. The terminal answers with a ready tone and the following is displayed for approximately 3 seconds.

INCOMING CALL TIME DATE

YN | RAP 2.3.5.

8. Perform a receive operation. Terminal receives normally at 9600 bps.

YN | Replace A10, A2.

9. Image quality is acceptable (refer to Image Quality Section 3).

YN | RAP 2.3.13.

10. All suspect options and features have been checked.

YN | Refer to Table 1 to select the

appropriate Additional System Checks (1.3).

11. Go to Final Actions.

Table 1. Additional System Checks

Suspect Option or Feature Check

G2 mode in send or receive 1.3.1 Store and forward option 1.3.2 Automatic Document Feeder

(multiple originals)

1.3.3

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Off-Line System Check, On-Line System Check

24. Image is full size (not reduced).

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YN | Check wide original sensor (RAP

2.3.8); replace A2.

25. Image is parallel with paper edges (not skewed).

YN | Check platen belt (RAP 2.3.11).

26. Image quality is acceptable (compare to test pattern sample in Section 3).

| Clean platen glass; replace A2, video

assembly.

27. Set document guides for 11 inches (28 cm).

28. Place test pattern 82P151 into the ADF face down. Reduction LED comes on.

YN | Check wide original sensor (RAP

2.3.8); replace A2.

29. Press Copy, then press Start. The original is fed into the Scanner.

YN | Replace A2.

30. Image quality is acceptable (compare to Wide Original sample test pattern in Section 3).

| Clean platen glass; replace A2, video

assembly.

31. Perform 1.2.3 On-Line System Check.

1.2.3 On-Line System Check

NOTE: Perform this check only after 1.2.2 OffLine System Check has been performed.

NOTE: If an error code (COXX, FPXX, EXXX, or OPXX) appears at any time during this check, do not Error Code List and perform the actions indicated.

RX NOTE: If listen to dial is not permitted in your country, go to step 3.

continue. Refer to Section 2. for the

1. Perform a send operation to a known good G3 facsimile terminal.

2. Dial tone is heard when terminal goes On Line.

YN | RAP 2.3.4.

3. Dialing is completed successfully.

YN | Replace A10, A2.

4. Terminal transmitted in G3 mode at 9600.

YN | Replace A5, A2.

5. After completion of the send operation, the display indicates:

SEND OPERATION COMPLETE #1 TIME DATE

YN | Replace A2, A5, A10.

6. Image quality received at the remote terminal is acceptable. (Image quality acceptance is determined by the remote operator’s perception of quality.)

YN | RAP 2.3.13.

7. Call the terminal from another telephone. The terminal answers with a ready tone and the following is displayed for approximately 3 seconds.

INCOMING CALL TIME DATE

YN | RAP 2.3.5.

8. Perform a receive operation. Terminal receives normally at 9600 bps.

YN | Replace A10, A2.

9. Image quality is acceptable (refer to Image Quality Section 3).

YN | RAP 2.3.13.

10. All suspect options and features have been checked.

YN | Refer to Table 1 to select the

appropriate Additional System Checks (1.3).

11. Go to Final Actions.

Table 1. Additional System Checks

Suspect Option or Feature Check

G2 mode in send or receive 1.3.1 Store and forward option 1.3.2 Automatic Document Feeder

(multiple originals)

1.3.3

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Off-Line System Check, On-Line System Check

1.3 Additional System Checks

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1.3.1 G2 On-Line Check

NOTE: Perform this check only after 1.2.2 OffLine System Check and 1.2.3 On-Line System Check have been performed. Transmit and receive to/from a known good terminal capable of G2 operation.

NOTE: If an error code (COXX, FPXX, EXXX, or OPXX) appears at any time during this check, do not Error Code List and perform the actions indicated.

continue. Refer to Section 2 for the

1. Ensure power has been on for 15 seconds, then enter service mode.

2. Press Menu.

3. Press 9 then 3 on the key pad.

9. Perform a transmit operation and then a receive operation. Terminal transmits and receives normally for CCITT G2.

YN | Replace A5, A2,

10. Press Menu.

11. Press 9 then 3 on the key pad.

12. Press Start.

13. Press Select until display indicates communications mode customer had selected (AUTO, G3STD, or G2) as noted in Step 9.

14. Return to procedure which directed you to this check or go to Final Actions.

1.3.2 Store and Forward Check

NOTE: Perform this check only after 1.2.2 OffLine System Check and 1.2.3 On-Line System Check have been performed.

NOTE: If an error code (COXX, FPXX, EXXX, or OPXX) appears at any time during this check, do not Error Code List and perform the actions indicated.

continue. Refer to Section 2. for the

1. Visually check that store and forward A8 PWB is installed.

2. Ensure power has been on for 15 seconds, then enter service mode.

3. Press Menu.

4. Press 1 then 8 on key pad. Display indicates:

4. Press Start.

5. Display indicates:

93 COMMUNICATIONS MODE >XXX

PRESS [START] OR [SCROLL]

6. Note which communications mode customer has selected (AUTO, G3STD, or G2).

7. If G2 not selected, select G2 by pressing Select until display indicates:

93 COMMUNICATIONS MODE >G2

PRESS [START] OR [SCROLL]

8. Press Enter.

18 CONFIDENTIAL SEND >OFF

PRESS [SELECT] TO CHANGE THEN [ENTER]

YN | Replace A8, A2.

5. Exit service mode.

6. Ask customer to perform store and forward operation.

7. Store and forward completes normally.

YN | Replace A8, A2.

8. Return to procedure which directed you to this check or go to Final Actions.

G2 On-Line, Store & Forward Checks 1-6 Telecopier 7017 / 7017SF

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1.3.3 Automatic Document Feeder

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Check

NOTE: Perform this check only after 1.2.2 OffLine System Check and 1.2.3 On-Line System Check have been performed.

NOTE: If an error code (CXXX, FPXX, EXXX, or OPXX) appears at any time during this check, do not Error Code List and perform the actions indicated.

continue. Refer to Section 2 for the

1. Enter Service Mode.

2. Place at least three sheets of paper (multiple originals) into input tray.

3. Enter Original Feed Test. a. Press Menu. b. On the key pad, press 7 then 2. The

display indicates:

72 ORIGINAL FEED

PRESS [START] OR [SCROLL]

4. Press Start.

5. Originals feed one sheet at a time.

YN | RAP 2.3.10.

6. Press Stop to end test.

7. Go to Final Actions.

1.4 Final Action

1.4.1 Call Completion

1. Clean the platen glass.

a. Open and secure the upper scan

cover.

b. Moisten a soft, lint-free cloth or

paper towel with Xerox Lens and Mirror Cleaner and clean the platen glass.

2. Cheat upper scan cover interlock switch.

3. Enter Service Mode.

NOTE: Use Xerox CLEAN-UPS to perform the following cleaning functions (it may be necessary to use several CLEAN-UPS).

4. Enter the Scan Motor Test. a. Press Menu. b. On the key pad, press 7 then 4. c. Press Start. (Scan motor operates.) d. Hold the CLEAN-UP against the ADF

belt. Apply enough pressure to clean the ADF belt but not stall the scan motor.

5. Clean the ADF belt.

6. Press Stop to end test.

7. Clean the following: a. Clean the retard pad. b. Clean the lower scan drive rollers. c. Clean the platen roller.

8. Clean the pressure roller. a. Open printer. b. Clean the exposed area of the

pressure roller and rotate the roller clockwise to clean the complete roller surface.

9. Make a Service Options Report for future reference.

a. Press Menu. b. On the key pad, press 2 then 2. c. Press Start.

10. Refer to Service Options Report printed during Prepare For System Check (if available) and ensure present configuration agrees with original customer configuration.

11. Fold as necessary and place the Service Options Report behind the Operator Guide in the output tray.

NOTE: The Service Options Report is retained as a record of the system data configuration and all option settings configured by the Customer. This is useful in case such information is lost due to Main A2 PWB replacement or inadvertent erasure.

12. Perform System Check to verify operation.

13. Replace and clean all covers removed during the service call.

14. Complete all required administrative tasks.

Telecopier 7017 / 7017SF 1-7

d. Clean the upper scan idler rollers.

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ADF Check, Call Completion

2. Status Indicator Repair Analysis Procedures

Introduction 2-2● PWB Designations 2-2●

Error Code List

COXX Error Codes 2-3● FPXX Error Codes 2-3● EXXX Error Codes 2-3● FCXX Error Codes 2-4● OPXX Error Codes 2-5●

Status Indicator RAPs

RAP 2.3.1 One or Both LEDs of Power Supply are Off 2-7● RAP 2.3.2 Load Isolation 2-9● RAP 2.3.3 Diagnostic Pattern is Unacceptable 2-10● RAP 2.3.4 Dial Tone is Not Heard 2-10● RAP 2.3.5 The Terminal Does Not Answer 2-11● RAP 2.3.6 Mechanical Checkout 2-11● RAP 2.3.7 Paper Feed Test 2-12● RAP 2.3.8 Sensor Test 2-12● RAP 2.3.9 Scanner Test 2-14● RAP 2.3.10 Automatic Document Feeder Test 2-14● RAP 2.3.11 Belt Checkout 2-16● RAP 2.3.12 Both LEDs Remain On 2-16● RAP 2.3.13 Received Image Quality is Unacceptable 2-16●

2. Status Indicator RAPs

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Section Introduction

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The Status Indicator Repair Analysis Procedures section is used to isolate an identified problem to a faulty component or subassembly. It contains this Introduction, an Error code list and RAPs (Repair Analysis Procedures).

RAPs have been written for most defects that require the replacement of four or more components or subassemblies.

The Error Code List includes all error codes generated by the terminal and displayed in the Control Panel Display Window. The Action column of the Error Code List identifies a component(s), subassembly, or RAP that correspond to the error code.

Use the Error Code List to identify the action required for error codes displayed in the Display Window.

RAPs, when followed step-by-step, will isolate a problem to a specific component or subassembly.

2.1.1 Status Indicator Repair Analysis Procedures

Begin Repair Analysis Procedures with Step 1. A Y (yes) response will lead you to the next step. An N (no) response will indicate a component replacement. Replace in sequence, the components listed under the Action column. Run System Check to verify that each component replaced has resolved the problem.

In the case of OPXX codes, the terminal will display a message and an error code. The Display Message column indicates an operator function that the service representative can perform to affect the performance of the terminal. In the event the function does not correct the problem and the error code continues to be displayed, refer to the Action column.

Reinstall good parts that may have been removed during troubleshooting after the repair is verified.

2.1.2 Printed Wiring Board (PWB) Designations

A0 - CNC A1 - Video assembly A2 - Main

A3 - Telephone line filter assembly

A5 - Modem

A6 - Control panel assembly

A8 - Store and forward

A10 - Coupler

Note: All meter ranges and readings are referenced to the Xerox Digital Meter (600T1616). These ranges and readings may

be valid with other meters.

not

For example, Error Code CO42 identifies A2 PWB and A5 PWB as replacement parts. Replace the A2 PWB first. Then run System Check to verify that replacing A2 has resolved the problem. If not, replace A5 PWB and reinstall the original A2 PWB. Then run System Check again to verify that replacing A5 PWB has resolved the problem. If the problem is still not resolved, call for assistance. If the problem is resolved, go to Final Actions.

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2.2 Error Code List

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2.2.1 CXXX Error Codes

Code Corrective Action

CO32 Replace A2, A8 CO42 Replace A2, A5 CO43 Replace A2, A5, perform RAP 2.3.1 CO52 Replace A2, A10 CO53 Replace A2, A10 CO54 Replace A2, A10 CO55 Replace A2, A5, A10 CO60 Replace A2, video assembly CO61 Replace video assembly, A2 CO70 Replace A2, A8 CO71 Replace A2, A8 CO72 Replace A2, A8 CO80 Replace A2 CO81 Replace A2 CO82 Replace A2 CO83 Replace A2

2.2.2 FPXX Error Codes

Code Corrective Action

FP01 Replace A2 FP02 Replace A2 FP03 Replace A2 FP04 Replace A2 FP05 Replace A2 FP09 Replace A2, A6 FP10 Replace A2, power supply

assembly FP11 Replace A2 FP12 Replace A2 FP13 Replace A2 FP14 Replace A2, A5 FP15 Replace A2 FP16 Replace A2, A10 FP20 Replace A2, A5, A8

2.2.3 EXXX Error Codes

Code Corrective Action

E001 Replace A2, A5, A8 E003 Replace A2 E004 Replace A2 E006 Replace A2 E007 Replace A2 E009 Replace A2 E011 Replace A2 E012 Replace A2 E013 Replace A2 E021 Replace A2 E022 Replace A2 E032 Replace A2, A5 E033 Replace A2, A5 E034 Replace A2, A5 E035 Replace A2, A10 E036 Replace A2, A10 E038 Replace A2, A10 E040 Replace A2 E041 Replace A2, A5 E050 Replace A2, A8 E051 Replace A2, A8 E052 Replace A2, A8 E200 Replace A2, A5, A10 E201 Replace A2, A5, A10 E203 Replace A2, A5, A10 E204 Replace A2, A5, A10 E205 Replace A2, A5, A10 E210 Replace A2, A5, A10 E211 Replace A2, A5, A10 E212 Replace A2, A5, A10 E220 Replace A2, A5, A10 E221 Replace A2, A5, A10 E222 Replace A2, A5, A10 E223 Replace A2, A5, A10 E231 Replace A2, A5 E240 Replace A2, A5, A10 E241 Replace A5, A5, A10 E242 Replace A2, A5, A10 E243 Replace A2, A5, A10 E244 Replace A2, A5, A10 E245 Replace A2, A5, A10 E246 Replace A2, A5, A10 E248 Replace A2, A5, A10

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CXXX, FPXX, EXXX Error Codes

Code Corrective Action

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E250 Replace A2, A5, A10 E251 Replace A2, A5, A10 E252 Replace A2, A5, A10 E253 Replace A2, A5, A10 E254 Replace A2, A5, A10 E255 Replace A2, A5, A10 E256 Replace A2, A5, A10 E257 Replace A2, A5, A10 E260 Replace A2, A5, A10 E261 Replace A2, A5, A10 E262 Replace A2, A5, A10 E263 Replace A2, A5, A10 E264 Replace A2, A5, A10 E265 Replace A2, A5, A10 E400 Replace A2 E401 Replace A2 E402 Replace A2 E600 Replace video assembly, A2 E601 Replace video assembly, A2 E602 Replace video assembly, A2 E800 Replace A2, Print Motor E803 Replace A2 E804 Replace A2 E805 Replace A2

2.2.4 FCXX Error Codes

Code Corrective Action

FC02 Replace A2, A6 FC03 Replace A2 FC04 Replace A2 FC06 Replace A2, A5 FC07 Replace A2 FC08 Replace A2 FC09 Replace A2 FC10 Replace A2 FC11 Replace A2 FC12 Replace A2, A5 FC14 Replace A2 FC15 Replace A2 FC16 Replace A2 FC17 Replace A2 FC18 Replace A2 FC19 Replace A2 FC20 Replace A2 FC21 Replace A2 FC22 Replace A2 FC23 Replace A2 FC24 Replace A2 FC25 Replace A2 FC26 Replace A2 FC27 Replace A2 FC28 Replace A2 FC29 Replace A2 FC30 Replace A2 FC31 Replace A2 FC32 Replace A2 FC33 Replace A2 FC34 Replace A2 FC37 Replace A8

Code

FC50 Replace A2, A10, perform RAP 2.3.1 FC60 Replace A2, video assembly FC70 Replace A8 FC71 Replace A2 FC72 Replace A8 FC73 Replace A2 FC74 Replace A2 FC75 Replace A2 FC81 Replace A2 FC83 Replace A2 FC85 Replace A2 FC87 Replace A2

Corrective Action

EXXX, FCXX Error Codes 2-4 Telecopier 7017 / 7017SF

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Code Corrective Action

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2.2.4 FCXX Error Codes

Code Corrective Action

Code

Corrective Action

EXXX, FCXX Error Codes 2-4 Telecopier 7017 / 7017SF

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2.2.5 OPXX Error Codes

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Code Meaning Display message Corrective Action (after performing message)

OP03 Invalid telephone number detected TELEPHONE NUMBER ENTERED INCORRECTLY Perform System Check

during pulse dial (#,

OP05 Store memory full detected. MEMORY CAPACITY EXCEEDED-PLEASE DIVIDE Perform System Check

OP06 Communication data memory empty THERE IS NO INFORMATION AVAILABLE TO Perform System Check

(Service mode only) REPORT OP06

OP10 Job card not detected in job reserve JOB CARD NOT DETECTED-PLEASE RELOAD JOB Perform System Check

mode. IN INPUT TRAY

OP12 Unauthorized Job Card detected. JOB CARD NUMBER DETECTED DOES NOT MATCH Perform System Check

OP13 Start hole/information hole is too long. JOB CARD IS WORN-PLEASE REPLACE WITH NEW Perform System Check

OP14 Bottom interval is too short. JOB CARD IS WORN-PLEASE REPLACE WITH NEW Perform System Check

OP15 Hole interval is too long. LONG ORIGINAL OR JAM DETECTED IN Perform System Check

OP22 No document detected in ADF. NO ORIGINALS DETECTED-PLEASE RELOAD Perform System Check

OP23 Document is sensed by scan position ORIGINAL DETECTED IN SCANNER-PLEASE Check scan output drive belt (RAP 2.3.11),

sensor. REMOVE ORIGINAL FROM SCANNER OP23 scan position sensor (RAP 2.3.8); replace A2

OP24 Misfeed in ADF. ORIGINALS OR JOB CARD DID NOT FEED Check scan input drive belt (RAP 2.3.11),

OP25 Document is too long or jammed. LONG ORIGINAL OR JAM DETECTED IN Perform System Check

OP32 Recording paper is low or empty. Check low paper sensor (RAP 2.3.8);

(Normal case) RECORDING PAPER LOW-PLEASE REPLACE OP32 replace A2

OP32 Recording paper is low or empty. RECEIVED DOCUMENT IN MEMORY Check low paper sensor (RAP 2.3.8);

(Special case) RECORDING PAPER LOW-PLEASE REPLACE OP32 replace A2

OP36 Recording paper remained by the Perform System Check

jam sensor. (Normal case) RECORDING JAM-CLEAR PAPER PATH OP36

OP36 Recording paper remained by the RECEIVED DOCUMENT IN MEMORY Check printer jam sensor (RAP 2.3.8),

jam sensor. (Special case) RECORDING JAM-CLEAR PAPER PATH OP36 replace A2

*) PLEASE REMOVE ANY # or * -TRY AGAIN OP03

JOB AND RESEND OP05

NUMBER IN JOB MEMORY-PLEASE MATCH OP12

JOB CARD OP13

JOB CARD OP14

SCANNER-PLEASE REFER TO MANUAL. OP15

ORIGINALS AND TRY OPERATION AGAIN OP22

PLEASE CLEAN FEED BELT & TRY AGAIN OP24 scan position sensor (RAP 2.3.8); replace A2

SCANNER-PLEASE REFER TO MANUAL OP25

Telecopier 7017 / 7017SF 2-5

8/88

OPXX Error Codes

Code Meaning Display message Corrective Action (after performing message)

www.printcopy.info

OP37 Recording paper did not reach the Check printer belt (RAP 2.3.11),

jam sensor. (Normal case) RECORDING JAM-CLEAR PAPER PATH. OP37 printer jam sensor (RAP 2.3.8),

cutter switch (RAP 2.3.8); replace A2

OP38 Recording paper did not pass the Perform System Check

jam sensor. (Normal case) RECORDING JAM-CLEAR PAPER PATH. OP38

OP64 DT (dial tone) not detected. DIAL TONE NOT DETECTED-PLEASE CHECK RAP 2.3.4

TELEPHONE/LINE CONNECTORS-TRY AGAINOP64

OP66 No answer from remote unit. NO ANSWER-PLEASE CHECK NUMBER-TRY AGAIN Perform System Check

OR CALL REMOTE OPERATOR OP66

OP67 Line busy through N times redial REDIALS COMPLETED-REMOTE STILL BUSY PLEASE Perform System Check

attempted. TRY AGAIN-CHECK WITH REMOTE OPERATOR OP67

OP68 Off-hook detected during auto dial. TELEPHONE HANDSET IS OFF HOOK-PLEASE Perform System Check

RESEAT HANDSET-REFER TO MANUAL OP68

OP70 Security I.D. not matched. UNABLE TO COMPLETE OPERATION SECURE ID Perform System Check

MISMATCH OR STOP PRESSED AT REMOTE OP70

OP71 Remote unit unable to transmit. (No UNABLE TO RECEIVE-REMOTE NOT READY Perform System Check

document in ADF or polled mode is off) PLEASE CHECK WITH REMOTE OPERATOR OP71

OP73 Remote unit unable to receive. REMOTE CANNOT RECEIVE-PLEASE CHECK WITH Perform System Check

(No record paper or paper jam) REMOTE OPERATOR OR TRY AGAIN OP73

OP74 Operator did not respond to recall REMOTE NOT RESPONDING TO VOICE REQUEST Perform System Check

(configuration 6 only) PLEASE CALL REMOTE OPERATOR OP74

OP77 (G3 TX/RCV) Remote terminal sent DCN. UNABLE TO COMPLETE OPERATION-SECURE ID Perform System Check

MISMATCH OR STOP PRESSED AT REMOTE OP77

OP78 Operator did not respond to voice REMOTE NOT RESPONDING TO VOICE REQUEST Perform System Check

request. (PIP/PIN with a DCN) PLEASE CALL REMOTE OPERATOR OP78

OP80 Scanner cover open. SCANNER COVER IS OPEN-PLEASE CLOSE COVER Check scan interlock switch (RAP 2.3.8);

OP80 replace A2

OP81 Printer cover open. PRINTER COVER IS OPEN-PLEASE CLOSE COVER Check printer interlock switch (RAP 2.3.8);

OP81 replace A2

OPXX Error Codes 2-6 Telecopier 7017 / 7017SF

8/88

2.3 Status Indicator RAPS

www.printcopy.info

RAP 2.3.1One Or Both LEDs of Power

Supply Are Off.

1. At least one LED is on.

YN | Go to Step 9.

2. Disconnect power cord from terminal. Remove LH cover. Reconnect power cord to terminal. Remove black plastic fastener in upper left corner of EME shield. Pull EME shield away from CNC A0 PWB. Connect jumper from TP-LG to TP41 on CNC A0 PWB (Figure 1). Both LEDs of power supply come on.

YN | RAP 2.3.2.

TP41

3. Replace A2. Problem resolved.

YN | Go to Step 5.

TP-LG

Figure 1.

7017-107

5. Replace A6. Problem resolved.

YN | Go to Step 7.

6. Go to Final Actions.

7. Replace A10. Problem resolved.

YN | Call for assistance.

8. Go to Final Actions.

9. Fuse F1 has been replaced (on this call).

YN | Go to Step 13.

10. Remove the power supply fuse F1. Check fuse resistance. Meter reads less than 10 ohms.

| Replace power supply assembly.

11. Perform Load Isolation RAP 2.3.2. Problem resolved.

YN | Call for assistance.

12. Go to Final Actions.

WARNING

Improper connection of the grounding conductor can result in the risk of electrical shock. The following must be observed:

• Never use a ground adapter plug to connect the terminal to a power source which does not have a ground connection.

• Never attempt any maintenance function which is not specifically called out in the service procedures.

• Never remove any covers which are fastened with screws, unless so instructed in the service procedures.

CAUTION

If any of the voltage measurements are not as specified in the following steps, the cause must be corrected. Caution the customer not to connect the terminal to the wall outlet. Advise the customer that a licensed electrician must correct the wiring. Do not attempt to correct the wiring yourself. If you later find the condition has not been corrected, inform your manager in writing of the improper wiring.

4. Go to Final Actions.

Telecopier 7017 / 7017SF 2-7

8/88

RAP 2.3.1

13. Perform the following line voltage check.

www.printcopy.info

a. Disconnect power cord from the wall

outlet.

b. USO: Measure the AC voltage

between AC Hot and Neutral. Meter = 107 to 127 VAC (Figure 2).

RX UK Only: Measure the AC voltage between live and neutral and between live and earth. Meter = 196 to 264 VAC (Figure 3).

RX Europe Only: Measure the AC

voltage between pin. Meter = 200 to 240 VAC (Figure 4).

c. USO: Measure the AC voltage

between the AC Neutral and GND. Meter = less than 3 VAC (Figure 2).

RX, UK Only: Measure the AC voltage between Neutral and Earth. Meter = less than 3 VAC (Figure 3).

RX, Europe Only: Measure the AC

voltage between supply pin and earth. Meter = 200 to 240 VAC (Figure 4).

YN | Inform customer of insufficient

voltage (or improper wiring).

USO

AC Neutral (ACN)

GND

Figure 2. USO Wall Outlet

RX Only

Neutral

Figure 3. RX UK Wall Outlet

RX Only

Supply

Figure 4. RX Europe Wall Outlet

AC Hot (ACH)

Earth

Live

Earth

7017-108

7017-109

7017-110

14. Remove the power cord from terminal. Place the black and red meter leads at the corresponding female and male connectors of each wire within the power cord. Meter reads less than 10 ohms.

YN | Replace power cord.

15. Remove the power supply fuse F1. Check fuse resistance. Meter reads less than 10 ohms.

YN | Replace fuse.

16. Reinstall fuse. Ensure power cord is disconnected from terminal. Remove power supply from terminal. Place power supply on insulated surface. Connect jumper across pins of J3 (Figure

5). Connect power cord from wall outlet to power supply. Both LEDs of power supply come on.

| Replace power supply assembly.

Fuse F1

RAP 2.3.1 2-8 Telecopier 7017 / 7017SF

AC Power Connector

Figure 5.

7017-111

17 Remove jumper from J3 and reinstall

power supply. Perform Load Isolation RAP 2.3.2. Problem resolved.

YN | Call for assistance.

18. Go to Final Actions.

8/88

RAP 2.3.2 Load Isolation

www.printcopy.info

Note: Perform this procedure to isolate a power loading problem.

1. Ensure power cord is disconnected from power supply. Remove A2 from terminal with A5, and A10, and (if applicable) A8 attached. Connect power cord from wall outlet to terminal. Remove black plastic fastener in upper left corner of EME shield. Pull EME shield away from A0 CNC PWB. Connect jumper from TP-LG to TP41 on A0 CNC PWB (Figure 1). Both LEDs of power supply come on.

YN | Go to Step 6.

2. Disconnect power cord from terminal. Remove all PWBs from A2. Reinstall A2. Connect power cord from wall outlet to terminal. Both LEDs of power supply come on.

YN | Replace A2.

TP41

TP-LG

3. Disconnect power cord from terminal. Reinstall one of the PWBs removed in Step 2. Connect power cord to terminal. Both LEDs of power supply come on.

YN | Replace last PWB reinstalled.

4. All PWBs removed in Step 2 reinstalled.

YN | Repeat step 3.

5. Go to Final Actions.

6. Disconnect power cord from terminal. Reinstall A2 with A5, and A10, and (if applicable) A8 attached. Disconnect P/J

123. Connect power cord from wall outlet to terminal. Both LEDs of power supply come on.

YN | Go to Step 8.

7. Replace video assembly.

8. Disconnect power cord from terminal. Disconnect P/J 120. Connect power cord from wall outlet to terminal. Both LEDs of power supply come on.

YN | Go to Step 10.

10. Disconnect power cord from terminal. Disconnect P/J 111. Connect jumper from TP-LG to TP41 on CNC A0 PWB (Figure 1). Connect power cord from wall outlet to terminal. Both LEDs of power supply come on.

YN | Go to Step 12.

1 1. Replace A6 (control panel assembly).

12. Disconnect all other connectors on CNC A0 PWB one at a time. (Disconnect power cord before disconnecting each connector, then reconnect the power cord.) When both LEDs of power supply come on, refer to wiring data to trace last connector disconnected to a replaceable part. Replace the part, reconnect all connectors disconnected in this procedure, and perform System Check to verify the repair.

Note: Ignore any display fault codes which may appear during this procedure.

Telecopier 7017 / 7017SF 2-9

9. Replace thermal head.

Figure 1.

7017-112

12/88

RAP 2.3.2

RAP 2.3.3 Diagnostic Pattern Is

www.printcopy.info

Unacceptable

Note: If possible, obtain from Customer any copies of unacceptable quality related to this call.

1. Copy (from Customer or from System Check) shows damage from excessive thermal head heat (holes in paper, odor, discoloration on reverse side, etc.).

YN | Go to Step 12.

2. Disconnect power cord from terminal. Remove LH cover.

3. Remove black plastic fastener in upper left corner of EME shield. Pull EME shield away from A0 CNC PWB.

4. Disconnect P/J121 from A0 CNC PWB (Figure 1).

8. Perform auto diagnostics. a. Press Menu.

b. Press 2 on keypad. b. Press 4 on keypad.

9. Meter reads greater than 3.5 VDC during printing.

10. Repeat Step 6 through 8 until all test points listed in Figure 1 have been checked. All test point voltages are correct.

YN | Replace both A2 AND

assembly.

11. Replace thermal head.

12. Perform RAP 2.3.6. Problem resolved.

thermal head

| Replace A2, thermal head

assembly.

RAP 2.3.4 Dial Tone Is Not Heard

1. Display indicates:

DIAL TONE NOT DETECTED-PLEASE CHECK TELEPHONE /LINE CONNECTORS-TRY AGAIN OP64

YN | Go to Step 4.

2. Disconnect the handset from terminal. Disconnect the data cable from the telephone wall jack. Plug the handset into the telephone wall jack. Dial tone is heard.

YN | Inform Customer of telephone line

problem.

3. Reseat connectors, then replace data cable, A10.

4. Replace A10, A2.

P/J121

5. Connect the black meter lead to TP-LG (Figure 1).

6. Connect power cord to terminal.

7. Connect the red meter lead to one of the test points listed in Figure 1 (TP12, TP13, TP14, TP15).

TP12, TP13, TP14, TP15

TP-LG

Figure 1.

7017-113

13. Return to procedure which directed you to this RAP or go to Final Actions.

8/88

RAPS 2.3.3, 2.3.4 2-10 Telecopier 7017 / 7017SF

RAP 2.3.5 The Terminal Does Not

www.printcopy.info

Answer.

1. Phone rings (but does not answer).

YN | Go to Step 3.

RX NOTE: Check manual receive is not selected. Check all Autodialer and System Data parameters are set correctly (switches, links and System Data) for your particular country.

2. Replace A10, A2.

3. Disconnect the handset from the terminal. Disconnect the data cable from the telephone wall jack. Plug the handset into the telephone wall jack. Dial tone is heard.

YN | Inform Customer of telephone line

problem.

4. Reseat connectors, then replace data cable, A10.

RAP 2.3.6 Mechanical Checkout.

NOTE: The following checks apply to all belts, gears, pulleys, springs and bearings in these areas:

• Front and Rear Frames.

• Upper and Lower Scanner.

• Upper and Lower Printer.

1. Remove LH cover.

2. Inspect all drive belts. Belts are in good condition (not broken, frayed and do not have surface cracks).

YN | Replace belt.

3. Inspect all shafts. Shafts turn freely.

YN | Replace shaft and bearings.

4. Inspect all bearings. Bearings are secure on shafts and positioned properly in frame cutouts.

YN | Position bearings in frame cutouts,

replace bearings.

8. Inspect hold down springs on scanner shaft bearings. Springs are secure on bearings and shafts turn freely.

YN | Replace springs.

9. Inspect gears. Gears are secure on shafts and are not broken. Gears mesh properly.

| Tighten set screw in gear or replace

gear or E-rings.

10. Return to procedure which directed you to this RAP or go to Final Actions.

Telecopier 7017 / 7017SF 2-11

5. Inspect pulleys. Pulleys are secure on shafts and are not broken.

| Replace pulley or E-ring.

6. Inspect upper scanner. Upper scanner closes and latches.

YN | Replace latch spring, latches.

7. Inspect upper printer. Upper printer closes and latches.

YN | Replace latch spring, latches or

printer frame.

12/88

RAPS 2.3.5, 2.3.6

RAP 2.3.7 Paper Feed Test

www.printcopy.info

NOTE: Refer to Figure 1 on the next page for a diagram of the print drive system.

1. Enter Service Mode.

2. Perform the Paper Feed Test. a. Press Menu. b. On the key pad, press 7 then 1. The

display indicates:

71 RECORD PAPER FEED TEST

PRESS [START] OR [SCROLL]

CAUTION

To prevent possible damage to the thermal head, do not perform this test without paper. (Test will not start if low paper condition has been detected.)

d. Press Start.

3. Paper feeds without a paper jam.

YN | RAP 2.3.6.

4. Press Stop to end test.

5. Return to procedure which directed you to this test or go to Final Actions.

RAP 2.3.8 Sensor Test

1. Enter Service Mode.

NOTE: OP32, OP36, and OP38 do not display

a flashing top line if A8 PWB is not installed.

2. Perform Sensor Test. a. Press Menu. b. On the key pad, press 7 then 6. The

display indicates:

76 SENSOR TEST

PRESS [START] OR [SCROLL]

c. Press Start. The display indicates

(sample):

SC PC DS B4 A4 PJ CP SP LP 4P R H F LLLLHLHHHL H H

3. Perform a copy operation or manually actuate suspect sensor. Observe display. Displayed code for suspect sensor changes state (from H to L or L to H). Refer to Table 1.

Table 1. Sensor Code

SC Scan interlock switch PC Printer interlock switch DS Document sensor B4 Wide Original sensor A4 A4 document sensor (FX only) PJ Printer Jam Sensor CP Cutter switch SP Scan position sensor LP Low paper sensor 4P Wide paper sensor (FX, RX only)

4. End test. a. Enter diagnostics mode (Section 6). b. Exit diagnostics mode (Section 6).

5. Return to procedure which directed you to this test or go to Final Actions.

RAPS 2.3.7, 2.3.8 2-12 Telecopier 7017 / 7017SF

R Ring Indicator H Hook Signal F Fax Net Ring Indicator (FX only)

YN | Replace applicable sensor.

12/88

aaaaaaaaaaa

aaa

aaaaaaa aaaaaaa aaaaaaa aaaaaaa aaaaaaa aaaaaaa

aaaaaaa

aaaaaaa aaaaaaa aaaaaaa aaaaaaa aaaaaaa aaaaaaa

Printer

aaaaaaaaaaaaa a

aaaaa

www.printcopy.info

output

drive roller

(Friction

driven)

Printer

output idler

roller

Cutter

belt

Cutter

(Gears)

(Idler gears)

Thumb

wheel

(Note 1)

NOTE 1: Thumb wheel manually driven. NOTE 2: When cutter solenoid is not

energized, motion is applied to pressure roller (and not to cutter). When cutter solenoid is energized, motion is applied to cutter (and not to pressure roller).

Gear on right side

of pressure roller

Gear on left side

of pressure roller

(Gears)

Paper roll

Telecopier 7017 / 7017SF 2-13

Cutter crank

arm

Cutter crank

pulley

Figure 1. Print Drive System (Viewed from Left Side)

aaaaaaaaaaa aaaaaaaaaaa aaaaaaaaaaa aaaaaaaaaaa

Cutter

solenoid

(Note 2)

Printer

belt

motor

Cutter clutch,

Planet gears,

and pulley

7017-105

6/88

Print Drive System

RAP 2.3.9 Scanner Test

www.printcopy.info

NOTE: Refer to Figure 1 on the next page for a diagram of the scan drive system.

1. Open scanner.

2. Clean platen roller, scan idler and scan drive rollers, and retard pad. (Refer to

1.4.1 Call Completion in Section 1 for cleaning procedure.)

3. Inspect tension on scan idler rollers and the platen roller. a. Press the end of each roller at the

front and rear.

b. The tension should feel the same at

the left and right.

YN | Replace springs.

4. Problem resolved:

YN | RAP 2.3.6.

5. Return to procedure which directed you to this test or go to Final Actions.

RAP 2.3.10 Automatic Document

Feeder Test

1. Open Scanner.

2. Inspect ADF Belt. Belt is clean and undamaged.

YN | Clean or replace belt.

3. Inspect one way clutch by pushing the ADF belt toward the front. Clutch allows belt to rotate freely.

YN | Replace clutch.

4. Rotate belt toward the rear. Clutch does not allow belt to rotate.

YN | Replace clutch.

5. Inspect document guides by extending guides to maximum and minimum width. Guides move freely and are parallel.

YN | Replace Input Tray.

6. Enter Service Mode.

9. Press Start.

10. Originals feed one sheet at a time.

YN | RAP 2.3.6.

11. Press Stop to end test.

12. Return to procedure which directed you to this check or go to Final Actions.

RAPS 2.3.9, 2.3.10 2-14 Telecopier 7017 / 7017SF

7. Place at least three sheets of paper (multiple originals) into input tray.

8. Enter Original Feed Test. a. Press Menu. b. On the key pad, press 7 then 2. The

display indicates:

72 ORIGINAL FEED

PRESS [START] OR [SCROLL]

12/88

Original document

aaa

aaaaa

www.printcopy.info

ADF Tension

shaft

Retard shaft

(with nudger and

retard pad)

ADF Belt

Scan input

idler roller

Platen roller

Platen belt

Scan output

idler roller

(Friction drive)

(Gears)

(Friction drive)

Telecopier 7017 / 7017SF 2-15

ADF Drive

shaft

(Gears)

Scan input

drive belt

Figure 1. Scan Drive System (Viewed from Left Side)

Scan input

drive roller

Scan motor

6/88

Scan output

drive belt

Scan output

drive roller

7017-106

Scan Drive System

RAP 2.3.11 Belt Checkout.

www.printcopy.info

NOTE: The following check applies to all belts.

1. Remove covers and parts as necessary to access the belt. (Refer to Section 4 and Section 5.)

2. Inspect the belt. Belt is in good condition (not broken, frayed and does not have surface cracks).

YN | Replace belt.

3. Return to procedure which directed you to this test or go to Final Actions.

RAP 2.3.12 Both LEDs remain on.

1. The display indicates:

DIAL TELEPHONE NUMBER OR

WHEN READY - PRESS [MANUAL RCV]

| Replace A2, power supply

assembly.

2. Lift handset from handset cradle. Press switch on handset. Handset is silent (no dial tone).

YN | Replace handset.

3. Replace A2, A10.

RAP 2.3.13 Received Image Quality is

Unacceptable.

NOTE: This procedure applies to image quality problems either:

• Received at the local terminal and sent by a remote terminal, or

• Received at a remote terminal and sent by the local terminal.

1. Replace A10. Problem resolved.

YN | Go to Step 3.

2. Go to Final Actions.

3. Replace A2. Problem resolved.

YN | Go to Step 5.

4. Go to Final Actions.

5. Call the Facsimile Technical Support Center (TSC). Request to receive (not in Error Correct mode) from their terminal. Image quality is acceptable. (Refer to Section 3 for image quality.)

YN | Inform Customer of telephone line

problem.

RAPS 2.3.11, 2.3.12 2-16 Telecopier 7017 / 7017SF

6. Go to Final Actions.

8/88

3. Image Quality

Introduction 3-2●

Image Quality Samples

IQ 1.1a Diagnostic Test Pattern (Upper Half) 3-3● IQ 1.1b Diagnostic Test Pattern (Lower Half) 3-4● IQ 1.2 Test Pattern 82P151 3-5● IQ 1.3 Test Pattern 82P151 (Wide Original) 3-6● IQ 1.4 Noise on Line, non-ECM 3-7● IQ 1.5 Noise on Line, ECM or non-ECM 3-8● IQ 1.6 Modem Noise 3-9●

3. Image Quality

www.printcopy.info

http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Fax/7017/TECH/section3.htm [28/09/1999 11:34:48]

Section Introduction

www.printcopy.info

The Image Quality (IQ) section is used to identify an image quality problem. It contains this Introduction and Image Quality samples.

These samples are reproductions of acceptable image quality of the Diagnostic Test Pattern (generated by the terminal) and Test Pattern 82P151 (copied on the terminal). Samples of telephone line noise and modem noise are also included.

Use the Image Quality Samples as a comparison to identify any image quality defects which may have been produced during System Check.

Introduction 3-2 Telecopier 7017 / 7017SF

12/88

IQ 1.1a Diagnostic Test Pattern (Upper Half)

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7017-100

Telecopier 7017 / 7017SF 3-3

6/88

IQ 1.1a

IQ 1.1b Diagnostic Test Pattern (Lower Half)

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IQ 1.1b 3-4 Telecopier 7017 / 7017SF

6/88

IQ 1.2 Test Pattern 82P151

www.printcopy.info

Telecopier 7017 / 7017SF 3-5

6/88

IQ 1.2

IQ 1.3 Test Pattern 82P151, Wide Original

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IQ 1.3 3-6 Telecopier 7017 / 7017SF

6/88

IQ 1.4 Noise on Line, non-ECM

www.printcopy.info

Telecopier 7017 / 7017SF 3-7

12/88

IQ 1.4

IQ 1.5 Noise on Line, ECM or non-ECM

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IQ 1.5 3-8 Telecopier 7017 / 7017SF

12/88

IQ 1.6 Modem Noise

www.printcopy.info

Telecopier 7017 / 7017SF 3-9

12/88

IQ 1.6

4. Repair / Adjustment

Introduction 4-2●

Covers and Panels

REP 1.1 Document Catch Tray Assembly 4-3● REP 1.2 RH Cover 4-3● REP 1.3 Coupler Cover 4-4● REP 1.4 LH Cover 4-4● REP 1.5 Output Tray Assembly 4-4● REP 1.6 Rear Cover 4-5● REP 1.7 Upper Scan Cover 4-5● REP 1.8 Lower Scan Cover 4-5● REP 1.9 Input Tray / Printer Cover Assembly 4-6● REP 1.10 Input Tray Extension 4-6● REP 1.11 Paper Side Plates 4-6●

ADF

REP 2.1 Retard Assembly 4-7● REP 2.2 Nudger Timing Gear 4-7● REP 2.3 Pad Assembly 4-8● REP 2.13 Nudger Solenoid Assembly 4-14● REP 2.14 Nudger Pawl and Nudger Pawl Spring 4-15●

Scanner

REP 3.1 Scan Position Sensor 4-15● REP 3.2 Scan Interlock Switch 4-16● REP 3.3 Scan Input Idler Roller 4-17● REP 3.4 Platen Roller 4-17● REP 3.5 Scan Output Idler Roller 4-18● REP 3.6 Upper Scan Assembly 4-18● REP 3.7 Video Assembly 4-19● REP 3.8 Scan Pulley / Gear 4-20● REP 3.9 Scan Input Drive Roller 4-20● REP 3.10 Scan Output Drive Roller 4-21● REP 3.11 Scan Output Drive Pulley 4-21● REP 3.12 Scan Motor 4-22●

4. Repair / Adjustment

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Printer

REP 4.1 Low Paper Sensor and RX: Wide Paper Sensor 4-23● REP 4.2 Printer Jam Sensor 4-24● REP 4.3 Printer Interlock Switch 4-24● REP 4.4 Recording Paper Supply Indicator 4-25● REP 4.5 Lower Paper Guide Assembly 4-26● REP 4.6 Printer Motor Cover 4-26● REP 4.7 Upper Printer Assembly 4-27● REP 4.8 Printer Output Idler Rollers 4-28● REP 4.9 Cutter 4-29● REP 4.10 Printer Output Drive Roller 4-30● REP 4.11 Pressure Roller Assembly 4-31● REP 4.12 Thermal Head Assembly 4-32● REP 4.13 Cutter Crank Arm 4-33● REP 4.14 Cutter Cam 4-33● REP 4.15 Printer Motor 4-34● REP 4.16 Cutter Belt 4-35● REP 4.17 Cutter Switch 4-35● REP 4.18 Cutter Home Lever and / or Cutter Home Spring 4-36● REP 4.19 Planetary Assembly 4-37● REP 4.20 Cutter Crank Pulley 4-38● REP 4.21 Cutter Clutch 4-38● REP 4.22 Cutter Solenoid Assembly 4-39● REP 4.23 Cutter Solenoid Lever 4-40● REP 4.24 Printer Belt 4-41●

Electronics

REP 5.1 A6 Control Panel and / or Control Panel Assembly 4-42● REP 5.2 Speaker Assembly 4-43● REP 5.3 Fan 4-43● REP 5.4 A8 Store & Forward PWB 4-44● REP 5.5 A2 Main PWB 4-44● REP 5.6 Power Supply Assembly 4-45● REP 5.7 A3 Telephone Line Filter PWB 4-46●

4. Repair / Adjustment

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REP 5.8 A5 Modem PWB 4-46● REP 5.9 A10 Coupler PWB 4-47● REP 5.10 CNC PWB Assembly 4-47●

Electronics

ADJ 5.1 Cutter Registration 4-48● ADJ 5.2 Scan Registration 4-52●

4. Repair / Adjustment

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Introduction

www.printcopy.info

Overview

The Repair / Adjustment section contains the removal, replacement, and adjustment procedures for most components and assemblies.

Refer to Figure 1 below in order to assist you with references to left, right, front, and rear in the procedures.

Organization

Section contents gives page references for all procedures in the repair / adjustment section.

Repair contains the removal and replacement procedures for many parts shown in the Parts List. If a component procedure cannot be found in this section, it usually means that Removal or Replacement procedures are obvious; the part or assembly is not spared and cannot be ordered; or the part does not need to be removed, replaced, or adjusted.

All removal replacement procedures are listed first. They are then followed by all the adjustment procedures.

Removal

Removal contains step-by-step removal procedures for a specific component part or assembly.

Illustrations are provided in some adjustments in order to assist you with the procedures. You should refer to the specific parts list illustration (listed under the repair title) for locating most components within a procedure.

Replacement

Replacement contains procedures to reinstall or replace a component part or assembly and those components or assemblies removed during the removal process.

If a replacement procedure should be completed in the exact reverse order of removal, a generic replacement statement is provided.

If you are in one replacement procedure and are directed to go to another procedure to reinstall a component, reinstall that component then return to the original procedure that directed you there. Do not continue through and reinstall every component listed in the procedure that you referenced. The best sequence for replacing each component removed in the original procedure is listed in the original procedure.

Adjustment

Adjustment contains the adjustment procedures for component parts or assemblies. It also contains a functional check of the component part or assembly.

Repair / Adjustment Introduction 4-2 Telecopier 7017 / 7017SF

6/88

REP 1.1 Document Catch Tray

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Assembly

Parts List on PL 1.1 Removal

Pull document catch tray assembly straight forward to remove.

Replacement

REP 1.2 RH Cover

Parts List on PL 1.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Open printer.

1. Align positioning slots on document catch tray assembly with the two channels on base plate.

2. Press firmly towards the rear to secure.

4. Open and secure scanner.

WARNING

Do not bump the scanner after it is secured. The scan support assembly will release and cause the upper scan assembly to pinch you.

5. Remove RH cover.

NOTE: Use the cutout in the RH cover to access and release the center latch.

a. Release the three latches (Figure 1)

from the base plate.

NOTE: Machines with serial numbers

(TBD) and above do not have the center latch.

b. Remove the two screws securing the

RH cover to the RH frame.

c. Slide RH cover towards the right to

clear the upper scan cover and the base plate, then pull it up and towards the rear to clear the A8 store & forward PWB, if installed.

Replacement

Reinstall in reverse order.

Telecopier 7017 / 7017SF 4-3

12/88

REP 1.1, 1.2

www.printcopy.info

REP 1.3 Coupler Cover

Parts List on PL 1.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. USO: Remove coupler cover. a. Disconnect handset cord from the left

side of terminal.

b. Disconnect telephone line cord from

the rear of terminal.

c. Remove the screw securing coupler

cover.

d. Slide coupler cover towards the rear

until it stops, then rotate bottom edge towards the left and down to remove.

Replacement

1. Align upper locking tab on coupler cover with the rear of cutout on LH cover.

2. Reinstall in reverse order.

REP 1.4 LH Cover

Parts List on PL 1.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Open printer.

5. Open and secure scanner.

WARNING

Do not bump the scanner after it is secured. The scan support assembly will release and cause the upper scan assembly to pinch you.

6. Remove LH cover. a. Release two latches from the base

plate.

b. Remove the two screws securing the

LH cover to the LH frame.

c. Pull LH cover towards the left to clear

the upper scan cover and the base plate, then pull it straight up to clear speaker assembly.

Replacement

Reinstall in reverse order.

REP 1.5 Output Tray Assembly

Parts List on PL 1.1 Removal

1. Remove document catch tray assembly (REP 1.1).

2. Remove output tray assembly. a. Lift output tray assembly straight up

until top front ridge touches base frame.

b. Rotate rear of output tray assembly

forward, then slide output tray assembly backward to remove.

Replacement

1. Align front lip of output tray assembly with opening in rear of base frame.

2. Position output tray assembly parallel to input tray extension.

3. Insert front of output tray assembly fully into opening.

4. Rotate rear of output tray assembly forward while pressing down on front of output tray assembly until output tray assembly slips into a secured position.

5. Press output tray assembly down to ensure it is fully seated.

6. Reinstall document catch tray assembly (REP 1.1).

REP 1.3, 1.4, 1.5 4-4 Telecopier 7017 / 7017SF

6/88

REP 1.6 Rear Cover

www.printcopy.info

REP 1.7 Upper Scan Cover

REP 1.8 Lower Scan Cover

Parts List on PL 1.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove output tray assembly (REP 1.5).

4. Remove rear cover. a. Remove the two screws securing rear

cover to the power supply housing.

b. Rotate the top edge of rear cover

towards the rear to clear printer output drive roller.

c. Lift rear cover up and out of cutouts

in power supply housing.

Replacement

Reinstall in reverse order.

Parts List on PL 1.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove scan support assembly.

6. Remove control panel assembly (REP 5.1).

7. Remove upper scan cover. a. Remove the two screws securing

upper scan cover.

b. Remove upper scan cover.

Replacement

1. Position the two locating pegs on upper scan cover into the two locating holes.

2. Ensure W4 wire harness is not pinched by the upper scan cover.

3. Reinstall in reverse order.

Parts List on PL 1.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Open and secure scanner.

WARNING

Do not bump the scanner after it is secured. The scan support assembly will release and cause the upper scan assembly to pinch you.

4. Remove lower scan cover. a. Release the latch securing lower scan

cover to LH frame.

b. Release the latch securing lower scan

cover to RH frame.

c. Pull lower scan cover gently forward

to clear video assembly, then raise it to clear lip of base plate.

Replacement

Reinstall in reverse order.

Telecopier 7017 / 7017SF 4-5

6/88

REP 1.6, 1.7, 1.8

REP 1.9 Input Tray / Printer Cover

www.printcopy.info

Assembly

Parts List on PL 1.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Open printer.

4. Remove input tray / printer cover assembly.

a. Loosen the two screws securing the

input tray / printer cover assembly to the upper printer frame.

b. Lift rear of input tray / printer cover

assembly to clear screws, then slide it towards the left and rear to clear printer release lever and the two cutouts on the upper printer frame.

5. If replacing input tray / printer cover assembly, remove input tray extension (REP 1.10).

Replacement

Reinstall in reverse order.

REP 1.10 Input Tray Extension

Parts List on PL 1.2 Removal

1. Remove document catch tray assembly (REP 1.1).

2. Remove input tray extension. a. Rotate input tray extension to a

vertical position.

b. Press bottom center of input tray

extension until pivot pins release from locating holes.

Replacement

Reinstall in reverse order.

REP 1.11 Paper Side Plates

Parts List on PL 1.3 Removal

1. Remove document catch tray assembly (REP 1.1).

2. Open printer.

3. Remove paper side plates. a. Remove recording paper. b. Remove paper side plate/plates.

Replacement

1. Reinstall paper side plate in the LH locating slots of base frame so that the correct paper size is printed facing the RH frame.

2. Reinstall paper side plate in the RH locating slots of base frame so that the correct paper size is printed facing the LH frame.

3. Reinstall recording paper.

4. Close printer.

5. Reinstall document catch tray assembly (REP 1.1).

REP 1.9, 1.10, 1.11 4-6 Telecopier 7017 / 7017SF

6/88

REP 2.1 Retard Assembly

www.printcopy.info

Parts List on PL 2.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

f. Reinstall bearing # 6 in LH frame and

secure with KL-ring.

g. Reinstall nudger arm spring in

nudger arm.

2. Reinstall remaining components in reverse order.

REP 2.2 Nudger Timing Gear

Parts List on PL 2.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove retard assembly. (Figure 1) a. Ensure nudger clutch is at home

position (cutouts aligned).

b. Remove nudger arm spring from

nudger arm.

c. Remove KL-ring securing LH bearing

#6.

d. Remove LH bearing #6 from LH

frame. e. Remove retard assembly. f. Remove RH bearing #6.

Replacement

1. Reinstall retard assembly a. Ensure nudger clutch is at home

position.

b. Reinstall RH bearing #6 on retard

assembly.

c. Reinstall RH bearing #6 and retard

assembly in RH frame.

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove nudger timing gear. a. Remove KL-ring securing nudger

timing gear.

b. Remove nudger timing gear.

Replacement

1. Reinstall nudger timing gear. a. Rotate nudger timing gear to align

cutout on gear with cutout on nudger clutch.

b. Reinstall nudger timing gear and

secure with KL-ring.

2. Reinstall remaining components in reverse order.

Telecopier 7017 / 7017SF 4-7

d. Position paper weights in cutouts in

nudger arm, then position nudger arm on top of the nudger roller.

e. Rotate retard assembly to align

cutout on nudger timing gear with cutout on nudger clutch.

12/88

REP 2.1, 2.2

REP 2.3 Pad Assembly

www.printcopy.info

Parts List on PL 2.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove retard assembly (REP 2.1).

6. Remove pad assembly. (Figure 1) a. Remove E-ring on right end of retard

assembly.

b. Remove E-ring securing RH cam /

stopper. c. Remove RH cam / stopper. d. Remove dowel pin. e. Remove E-ring securing pad shaft. f. Remove pad shaft, two paper

weights, and nudger arm.

Replacement

NOTE: Check alignment of components carefully during reinstallation.

Reinstall in reverse order.

REP 2.3 4-8 Telecopier 7017 / 7017SF

g. Remove E-ring securing pad

assembly. h. Remove pad assembly, LH and RH

retard springs, and spring spacer. i. Remove LH and RH hooks if installed.

12/88

REP 2.12 ADF Belt (continued)

www.printcopy.info

Replacement

1. Reinstall ADF belt with dot (on edge of belt) towards the RH frame.

2. Reinstall remaining components in reverse order.

3. Ensure ADF belt is properly seated in the alignment grooves on both the ADF drive clutch and the ADF idler roller.

REP 2.13 Nudger Solenoid Assembly

Parts List on PL 2.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

Replacement

1. If the nudger solenoid assembly was replaced, discard any spring and nylon washer with the old solenoid assembly.

NOTE: Document feed problems can occur if the spring and nylon washer on the solenoid plunger are reinstalled when nudger solenoid assembly is replaced.

2. Reinstall nudger solenoid assembly. a. Rotate nudger pawl towards the rear

to reinstall nudger solenoid plunger.

5. Remove LH cover (REP 1.4).

6. If installed, remove A8 store & forward PWB (REP 5.4).

7. Remove A2 main PWB (REP 5.5).

8. Remove power supply assembly (REP 5.6).

9. Remove CNC PWB assembly (REP 5.10).

10.Remove nudger solenoid assembly. (Figure 1)

a. Remove screw on top of nudger

solenoid, then remove solenoid.

b. Rotate nudger pawl towards the rear

to remove nudger solenoid plunger.

b. If nudger solenoid assembly is being

reinstalled and spring and nylon washer were removed during removal procedures, reposition spring and nylon washer on plunger.

c. Position nudger solenoid on the

plunger, then on the locating pin.

d. Bias front of nudger solenoid

assembly toward right and rear of nudger solenoid assembly toward left as shown in Figure 1.

e. Secure nudger solenoid assembly

with the screw.

3. Reinstall remaining components in reverse order.

REP 2.12, 2.13 4-14 Telecopier 7017 / 7017SF

12/88

REP 2.14 Nudger Pawl and

www.printcopy.info

Nudger Pawl Spring

Parts List on PL 2.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. If installed, remove A8 store & forward PWB (REP 5.4).

7. Remove A2 main PWB (REP 5.5).

8. Remove power supply assembly (REP 5.6).

9. Remove CNC PWB assembly (REP 5.10).

10. Remove nudger solenoid assembly (REP

2.13).

11.Remove nudger pawl and nudger pawl spring. (Figure 1)

Replacement

1. Reinstall in reverse order.

2. Check that spring is positioned in the detent on the locating tab on the LH frame.

REP 3.1 Scan Position Sensor

Parts List on PL 3.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove control panel assembly (REP 5.1).

4. Remove upper scan cover (REP 1.7).

5. Remove scan position sensor. a. Remove scan sensor bracket from

scan input idler roller.

b. Remove scan position sensor from

scan sensor bracket.

c. Disconnect J405 at scan position

sensor.

Continued

Telecopier 7017 / 7017SF 4-15

a. Rotate nudger pawl away from

nudger clutch.

b. Remove nudger pawl spring from LH

frame.

c. Remove nudger pawl and nudger

pawl spring.

12/88

REP 2.14, 3.1

REP 3.1 Scan Position Sensor

www.printcopy.info

(continued)

Replacement

1. Connect J405.

2. Reinstall scan position sensor on scan sensor bracket.

3. Position the sensor actuator in cutout on upper scan frame.

4. Reinstall scan sensor bracket.

5. Route wires around guide fingers and cutout on retard stop bracket and through cable clamp (Figure 1).

6. Reinstall remaining components in reverse order.

REP 3.2 Scan Interlock Switch

Parts List on PL 3.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. If installed, remove A8 store & forward PWB (REP 5.4).

7. Remove A2 main PWB (REP 5.5).

8. Remove power supply assembly (REP 5.6).

9. Remove CNC PWB assembly (REP 5.10).

10. Remove scan interlock switch. a. Remove scan interlock switch harness

from cable clamp.

b. Remove screw securing scan interlock

switch.

Replacement

1. Reposition scan interlock switch on locating point and to the rear of the tab on the LH frame.

2. Reinstall screw securing scan interlock switch.

CAUTION

Position scan interlock switch harness away from scan output drive belt.

3. Reinstall scan interlock switch harness in cable clamp.

4. Reinstall remaining components in reverse order.

REP 3.1, 3.2 4-16 Telecopier 7017 / 7017SF

c. Remove scan interlock switch.

12/88

REP 3.1 Scan Position Sensor

www.printcopy.info

(continued)

Replacement

1. Connect J405.

2. Reinstall scan position sensor on scan sensor bracket.

3. Position the sensor actuator in cutout on upper scan frame.

4. Reinstall scan sensor bracket.

5. Route wires around guide fingers and cutout on retard stop bracket and through cable clamp (Figure 1).

6. Reinstall remaining components in reverse order.

REP 3.2 Scan Interlock Switch

Parts List on PL 3.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. If installed, remove A8 store & forward PWB (REP 5.4).

7. Remove A2 main PWB (REP 5.5).

8. Remove power supply assembly (REP 5.6).

9. Remove CNC PWB assembly (REP 5.10).

10. Remove scan interlock switch. a. Remove scan interlock switch harness

from cable clamp.

b. Remove screw securing scan interlock

switch.

Replacement

1. Reposition scan interlock switch on locating point and to the rear of the tab on the LH frame.

2. Reinstall screw securing scan interlock switch.

CAUTION

Position scan interlock switch harness away from scan output drive belt.

3. Reinstall scan interlock switch harness in cable clamp.

4. Reinstall remaining components in reverse order.

REP 3.1, 3.2 4-16 Telecopier 7017 / 7017SF

c. Remove scan interlock switch.

12/88

REP 3.3 Scan Input Idler Roller

www.printcopy.info

REP 3.4 Platen Roller

Parts List on PL 3.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove control panel assembly (REP 5.1).

4. Remove upper scan cover (REP 1.7).

5. Remove scan input idler roller. a. Remove scan sensor bracket from

scan input idler roller.

b. Remove E-ring securing platen pulley

on scan input idler roller shaft.

c. Remove platen pulley and platen

belt.

d. Remove two scan idler springs from

scan input idler roller.

e. Remove two upper scan bearings

from scan input idler roller.

f. Remove scan input idler roller.

Replacement

Parts List on PL 3.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove control panel assembly (REP 5.1).

4. Remove upper scan cover (REP 1.7).

5. Remove platen roller. (Figure 1) a. Remove E-ring securing platen

spacer. b. Remove platen spacer. c. Remove platen belt. d. Remove platen pulley from platen

roller. e. Remove the two platen springs. f. Remove upper scan bearing from

platen roller. g. Remove RH platen bearing. h. Remove platen roller.

Replacement

Reinstall in reverse order.

Telecopier 7017 / 7017SF 4-17

12/88

REP 3.3, 3.4

REP 3.5 Scan Output Idler Roller

www.printcopy.info

Parts List on PL 3.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove control panel assembly (REP 5.1).

4. Remove upper scan cover (REP 1.7).

5. Remove scan output idler roller. a. Remove two scan idler springs from

scan output idler roller.

b. Remove two upper scan bearings

from scan output idler roller.

c. Remove scan output idler roller.

REP 3.6 Upper Scan Assembly

Parts List on PL 3.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove upper scan assembly. a. Remove screw securing ground wire

to LH frame.

b. Disconnect J110 and J111 at A0 CNC

PWB.

Replacement

NOTE: During reinstallation, ensure proper alignment by:

• Rotating upper scan assembly towards the rear of terminal.

• Ensuring both scan pivot springs are properly positioned in the cutouts in the upper scan frame and on top of the locating tabs on the LH and RH frame (Figure 1). The spring coils can bind between the upper scan frame and the scan pivot shaft.

Reinstall in reverse order.

Replacement

Reinstall in reverse order.

c. Remove wire harnesses from cable

clamp.

d. Release nudger arm spring from the

scan pivot shaft.

e. Remove LH E-ring from scan pivot

shaft. f. Remove LH scan pivot bearing. g. Remove scan pivot springs while

removing the scan pivot shaft. h. Remove upper scan assembly.

REP 3.5, 3.6 4-18 Telecopier 7017 / 7017SF

12/88

REP 3.7 Video Assembly

www.printcopy.info

Parts List on PL 3.3 Removal

CAUTION

Follow electrostatic discharge precautions (Section 6). Static electricity can damage this component.

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove video assembly. (Figure 1) a. Remove screw securing video

assembly and scan belt bracket to LH frame.

b. Remove screw securing video

assembly to RH frame.

c. Lift video assembly to access W11

wire harness.

Telecopier 7017 / 7017SF 4-19

d. Disconnect J201 from video assembly. e. Remove video assembly.

Replacement

Reinstall in reverse order.

12/88

REP 3.7

REP 3.8 Scan Pulley/Gear

www.printcopy.info

Parts List on PL 3.3

Replacement

Reinstall in reverse order.

REP 3.9 Scan Input Drive Roller

Parts List on PL 3.3

Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove scan pulley/gear. (Figure 1) a. Remove scan output drive belt. b. Remove E-ring from scan input drive

roller. c. Remove scan input drive belt. d. Remove scan pulley/gear.

Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove video assembly (REP 3.7).

7. Remove scan pulley/gear (REP 3.8).

8. Remove scan input drive roller. a. Remove E-ring and plastic bearing

from LH frame.

b. Remove E-ring and brass bearing

from RH frame. c. Remove scan input drive roller. d. Remove bearings.

Replacement

Reinstall in reverse order.

REP 3.8, 3.9 4-20 Telecopier 7017 / 7017SF

12/88

REP 3.10 Scan Output Drive

www.printcopy.info

Roller

REP 3.11 Scan Output Drive Pulley

Parts List on PL 3.3 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove video assembly (REP 3.7).

7. Remove scan output drive roller. a. Remove scan output drive belt. b. Remove the three E-rings on the scan

output drive roller.

c. Remove scan output drive roller and

brass bearing from RH frame.

d. Remove scan output drive pulley

from scan output drive roller.

e. Remove scan output drive roller and

plastic bearing from LH frame.

Parts List on PL 3.3 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove speaker assembly (REP 5.2).

6. Remove scan output drive pulley. a. Remove scan output drive belt. b. Remove E-ring securing scan output

drive pulley.

c. Remove scan output drive pulley.

Replacement

Reinstall in reverse order.

Replacement

Reinstall in reverse order.

Telecopier 7017 / 7017SF 4-21

f. Remove bearings from scan output

drive roller.

12/88

REP 3.10, 3.11

REP 3.12 Scan Motor

www.printcopy.info

Parts List on PL 3.3 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. If installed, remove A8 store and forward PWB.

7. Remove A2 main PWB (REP 5.5).

8. Remove power supply assembly (REP 5.6).

9. Remove CNC PWB assembly (REP 5.10).

10.Remove scan motor. (Figure 1) a. Remove scan input drive belt from

scan motor.

b. Remove the two screws from the scan

motor.

c. Remove scan motor through the RH

frame.

Replacement

NOTE: Replacement motors have both J104 and J115 marked on the connector. Scan motor connector should be marked as J104.

1. If scan motor was replaced, delete J115 on the connector.

2. Reinstall in reverse order.

REP 3.12 4-22 Telecopier 7017 / 7017SF

12/88

REP 4.1 Low Paper Sensor and

www.printcopy.info

RX: Wide Paper Sensor

Replacement

1. Reposition sensor on locating point.

Parts List on PL 4.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove input tray / printer cover assembly (REP 1.9).

4. Remove sensor. (Figure 1)

a. Disconnect jack from sensor:

J408 low paper sensor

J409 RX: wide paper sensor b. Remove screw securing sensor. c. Remove sensor.

2. Reinstall screw securing sensor.

3. Connect jack: J408 low paper sensor J409 RX: wide paper sensor

4. Ensure wire harnesses are properly

routed through guide fingers. (Figure 2)

5. Reinstall remaining components in

reverse order.

Telecopier 7017 / 7017SF 4-23

12/88

REP 4.1

REP 4.2 Printer Jam Sensor

www.printcopy.info

REP 4.3 Printer Interlock Switch

Parts List on PL 4.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove input tray / printer cover assembly (REP 1.9).

4. Remove jam sensor bracket. a. Remove screw securing jam sensor

bracket.

b. Remove jam sensor bracket.

5. Remove printer jam sensor. (Figure 1)

a. Disconnect J406 at printer jam sensor. b. Release locking tabs, then remove

printer jam sensor.

Replacement

1. Reinstall sensor on jam sensor bracket.

2. Connect J406.

3. Ensure W6 wire harness is properly routed through guide fingers. (Figure 1 of REP 4.1)

Parts List on PL 4.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove printer interlock switch. a. Disconnect J112 at A0 CNC PWB. b. Remove printer interlock switch

harness from twist tie.

c. Remove screw securing printer

interlock switch.

d. Remove printer interlock switch.

Replacement

1. Reposition printer interlock switch on the locating point and to rear of the tab on the LH frame.

2. Reinstall screw securing printer interlock switch.

3. Reinstall remaining components in reverse order.

REP 4.2, 4.3 4-24 Telecopier 7017 / 7017SF

4. Reposition jam sensor bracket in locating slot on upper printer frame and on locating point, then secure with screw.

5. Reinstall remaining components in reverse order.

12/88

REP 4.4 Recording Paper Supply

www.printcopy.info

Indicator

Parts List on PL 4.3 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. If installed, remove A8 store & forward PWB (REP 5.4).

5. Remove the recording paper.

6. Remove the recording paper supply indicator.

a. Remove indicator spring from the RH

frame.

b. Press a small screwdriver through the

access holes in the base frame (Figure

1) to release the recording paper supply indicator.

Replacement

1. Reinstall the recording paper supply indicator.

2. Reinstall the indicator spring.

3. Check for the following:

• The recording paper supply indicator is positioned at rear of RH frame cutout.

• Both ends of shaft on the recording paper supply indicator are secured in the base frame.

• Indicator spring is positioned in detent on the locating tab on the RH frame.

4. Reinstall remaining components in reverse order.

Telecopier 7017 / 7017SF 4-25

12/88

REP 4.4

REP 4.5 Lower Paper Guide

www.printcopy.info

Assembly

Parts List on PL 4.3 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Open printer.

4. Remove recording paper.

5. Remove lower paper guide assembly. a. Remove the screw securing left side

of lower paper guide assembly.

NOTE: Set this screw (from left side of lower paper guide assembly) aside, it is longer than the other black screws.

b. Remove the screw securing right side

of lower paper guide assembly.

c. Remove lower paper guide assembly.

Replacement

1. Position three locating tabs in cutouts in base frame.

REP 4.6 Printer Motor Cover

Parts List on PL 4.3 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Open printer.

4. Remove recording paper.

5. Remove lower paper guide assembly (REP

4.5).

6. Remove printer motor cover. a. Remove printer motor cover from LH

frame.

b. Remove printer motor cover.

Replacement

1. Position two locating tabs in cutouts in base frame.

2. Position locating pin in LH frame.

3. Reinstall remaining components in reverse order.

2. Reinstall remaining components in

REP 4.5, 4.6 4-26 Telecopier 7017 / 7017SF

reverse order.

12/88

REP 4.7 Upper Printer Assembly

www.printcopy.info

Parts List on PL 4.1 Removal

Replacement

NOTE: Terminals without Tag/MOD 3 have brass and black washers which must be reinstalled:

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove upper printer assembly. (Figure

1) a. Cut cable tie. b. Disconnect J114, J116, and RX: J117

from A0 CNC PWB.

c. Remove W6, W7, and RX: W8 wire

harnesses from cable clamp.

d. Remove E-rings at both ends of

printer pivot shaft.

e. Remove LH and RH printer pivot

bearings.

f. Remove printer pivot shaft from RH

frame.

g. Remove printer pivot shaft from LH

frame.

• a brass washer between the LH frame and the LH printer pivot spring,

• a brass washer between the RH frame and the RH printer cam bearing, and

• a black washer between the LH spring and the LH bearing.

1. Position printer pivot shaft in LH frame.

2. Position printer pivot shaft in RH frame.

Continued

Telecopier 7017 / 7017SF 4-27

h. Remove upper printer assembly.

12/88

REP 4.7

REP 4.7 Upper Printer Assembly

www.printcopy.info

(continued)

CAUTION

Route LH printer pivot spring behind the wire harness.

3. Ensure LH printer pivot spring (black) is properly seated in both frame cutouts and wire harnesses are properly routed. (Figure 2)

4. Ensure RH printer pivot spring (brass) is properly seated in both frame cutouts.

5. Reinstall and/or replace remaining components in reverse order. (Figure 3)

REP 4.8 Printer Output Idler Rollers

Parts List on PL 4.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove upper printer assembly (REP 4.7).

7. Remove printer output idler rollers. a. Remove all E-rings securing printer

output idler rollers.

b. Remove E-ring securing LH printer

cam bearing.

c. Remove LH printer cam bearing and

LH printer pivot spring.

d. Slide printer pivot shaft to the right

to remove printer output idler rollers.

REP 4.7, 4.8 4-28 Telecopier 7017 / 7017SF

Continued

12/88

REP 4.7 Upper Printer Assembly

www.printcopy.info

(continued)

CAUTION

Route LH printer pivot spring behind the wire harness.

3. Ensure LH printer pivot spring (black) is properly seated in both frame cutouts and wire harnesses are properly routed. (Figure 2)

4. Ensure RH printer pivot spring (brass) is properly seated in both frame cutouts.

5. Reinstall and/or replace remaining components in reverse order. (Figure 3)

REP 4.8 Printer Output Idler Rollers

Parts List on PL 4.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove upper printer assembly (REP 4.7).

7. Remove printer output idler rollers. a. Remove all E-rings securing printer

output idler rollers.

b. Remove E-ring securing LH printer

cam bearing.

c. Remove LH printer cam bearing and

LH printer pivot spring.

d. Slide printer pivot shaft to the right

to remove printer output idler rollers.

REP 4.7, 4.8 4-28 Telecopier 7017 / 7017SF

Continued

12/88

REP 4.8 Printer Output Idler

www.printcopy.info

Rollers (continued)

Replacement

1. Reinstall printer output idler rollers.

NOTE: Reinstall the idler rollers with the spokes on the left side and the smooth hub on the right side.

a. Slide printer pivot shaft to the left to

reposition and hold printer output idler rollers in upper printer frame.

b. Reposition printer pivot shaft

through upper printer frame.

c. Reinstall LH printer cam bearing and

secure with E-ring.

d. Reinstall all E-rings securing printer

output idler rollers.

e. Reposition LH printer pivot spring on

printer cam bearing.

2. Reinstall remaining components in reverse order.

REP 4.9 Cutter

Parts List on PL 4.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove upper printer assembly (REP 4.7).

7. Remove the cutter. (Figure 1)

a. Remove screw securing the cutter

cam.

b. Remove the two screws securing the

cutter.

WARNING

Do not handle the pivoting blade on the cutter. It has a sharp edge.

c. Remove the cutter.

Replacement

WARNING

Do not handle the pivoting blade on the cutter. It has a sharp edge.

Telecopier 7017 / 7017SF 4-29

1. Reposition cutter.

2. Bias cutter to rear and secure with screws.

3. Reinstall remaining components in reverse order.

12/88

REP 4.8, 4.9

REP 4.8 Printer Output Idler

www.printcopy.info

Rollers (continued)

Replacement

1. Reinstall printer output idler rollers.

NOTE: Reinstall the idler rollers with the spokes on the left side and the smooth hub on the right side.

a. Slide printer pivot shaft to the left to

reposition and hold printer output idler rollers in upper printer frame.

b. Reposition printer pivot shaft

through upper printer frame.

c. Reinstall LH printer cam bearing and

secure with E-ring.

d. Reinstall all E-rings securing printer

output idler rollers.

e. Reposition LH printer pivot spring on

printer cam bearing.

2. Reinstall remaining components in reverse order.

REP 4.9 Cutter

Parts List on PL 4.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove upper printer assembly (REP 4.7).

7. Remove the cutter. (Figure 1)

a. Remove screw securing the cutter

cam.

b. Remove the two screws securing the

cutter.

WARNING

Do not handle the pivoting blade on the cutter. It has a sharp edge.

c. Remove the cutter.

Replacement

WARNING

Do not handle the pivoting blade on the cutter. It has a sharp edge.

Telecopier 7017 / 7017SF 4-29

1. Reposition cutter.

2. Bias cutter to rear and secure with screws.

3. Reinstall remaining components in reverse order.

12/88

REP 4.8, 4.9

REP 4.10 Printer Output Drive

www.printcopy.info

Roller

Parts List on PL 4.3

a. Remove E-ring securing printer

output drive clutch.

b. If nylon washer is installed next to E-

ring, remove nylon washer.

Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove upper printer assembly (REP 4.7).

7. Remove printer output drive roller.

(Figure 1)

c. Remove printer output drive clutch

and output drive spacer.

d. Remove the two E-rings securing RH

and LH printer output drive bearings.

e. Remove printer output drive roller.

Replacement

NOTE: Some terminals have a nylon washer installed between the E-ring and the right side of the printer output drive clutch. Be sure to reinstall it, if it was previously installed.

Reinstall in reverse order.

REP 4.10 4-30 Telecopier 7017 / 7017SF

12/88

REP 4.11 Pressure Roller

www.printcopy.info

Assembly

Parts List on PL 4.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove recording paper.

7. Remove lower paper guide assembly (REP

4.5).

8. Remove printer motor cover (REP 4.6).

9. Remove pressure roller assembly. (Figure

1) a. Remove all E-rings on the pressure

roller assembly.

b. Remove printer output drive gear.

Replacement

1. Replace individual components as needed.

2. Reinstall pressure roller assembly.

3. Position pressure roller drive gear directly over planet gear #3 (white) and secure with setscrew.

4. Reinstall remaining components in

reverse order. (Figure 2)

Telecopier 7017 / 7017SF 4-31

c. Remove RH and LH pressure roller

bearings.

d. Loosen setscrew in pressure roller

drive gear.

e. Slide pressure roller assembly fully

left to position pressure roller drive gear against LH frame.

f. Remove pressure roller assembly.

12/88

REP 4.11

REP 4.12 Thermal Head Assembly

www.printcopy.info

Parts List on PL 4.3 Removal

CAUTION

Follow electrostatic discharge precautions (Section 6). Static electricity can damage this component.

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove recording paper.

7. Remove lower paper guide assembly (REP

4.5).

8. Remove printer motor cover (REP 4.6).

9. Remove upper printer assembly (REP 4.7).

10. Remove cutter (REP 4.9).

11. Remove printer output drive roller (REP

12. Remove pressure roller assembly (REP

13. Remove thermal head assembly. (Figure

REP 4.12 4-32 Telecopier 7017 / 7017SF

4.10).

4.11).

1) a. Remove the two printer output drive

bearings.

b. Rotate thermal head assembly

forward and slide off studs on RH and LH frames.

c. Disconnect J301 and J302 at thermal

head assembly.

Replacement

1. Ensure the three thermal head springs are properly seated in the positioning holes in the base frame and on the locating points on the underside of the thermal head assembly.

2. Reinstall in reverse order.

12/88

REP 4.13 Cutter Crank Arm

www.printcopy.info

Parts List on PL 4.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

Replacement

1. Reinstall the cutter crank arm. a. Rotate the cutter thumbwheel until

the stud on the cutter crank pulley aligns with the cutter crank arm.

b. Reinstall the cutter crank arm and

secure with the E-rings.

2. Reinstall remaining components in reverse order.

REP 4.14 Cutter Cam

Parts List on PL 4.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove the cutter crank arm. (Figure 1)

a. Remove the two E-rings securing the

cutter crank arm.

b. RX: Remove spring.

c. Remove the cutter crank arm.

5. Remove LH cover (REP 1.4).

6. Remove upper printer assembly (REP 4.7).

7. Remove cutter (REP 4.9).

8. Remove cutter crank arm (REP 4.13).

9. Remove cutter cam. a. Depress cutter solenoid plunger. b. Remove cutter cam.

Replacement

Reinstall in reverse order.

Telecopier 7017 / 7017SF 4-33

12/88

REP 4.13, 4.14

REP 4.15 Printer Motor

www.printcopy.info

Replacement

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove LH paper side plate (REP 1.11).

7. Remove recording paper.

8. Remove lower paper guide assembly (REP

4.5).

9. Remove printer motor cover (REP 4.6).

10. If installed, remove A8 store & forward PWB (REP 5.4).

11. Remove A2 main PWB (REP 5.5).

12. Remove power supply assembly (REP 5.6).

13. Remove CNC PWB assembly (REP 5.10).

NOTE: Replacement motors have both J104 and J115 marked on the connector. Printer motor connector should be marked as J115.

1. If printer motor was replaced, delete J104 on the connector.

2. Reinstall in reverse order.

14. Remove printer motor. (Figure 1)

REP 4.15 4-34 Telecopier 7017 / 7017SF

a. Remove the three screws securing the

printer motor. b. Loosen printer belt at printer motor. c. Remove printer motor harness from

twist tie. d. Remove printer motor.

12/88

REP 4.16 Cutter Belt

www.printcopy.info

REP 4.17 Cutter Switch

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove cutter crank arm (REP 4.13).

6. Remove cutter belt.

Replacement

Reinstall in reverse order.

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove cutter switch. a. Disconnect J113 at A0 CNC PWB. b. Cut cable tie securing cutter switch

harness.

c. Remove cutter switch harness from

cable clamp.

d. Manually rotate the cutter

thumbwheel until cutter switch

deactuates. e. Remove screw securing cutter switch. f. Remove cutter switch.

Replacement

Telecopier 7017 / 7017SF 4-35

1. Reposition cutter switch on locating point.

2. Reinstall screw securing cutter switch.

CAUTION

Position wires away from cutter belt.

3. Secure cutter switch harness in cable clamp.

4. Replace cable tie. (Figure 1)

5. Reinstall remaining components in reverse order.

12/88

REP 4.16, 4.17

REP 4.18 Cutter Home Lever

www.printcopy.info

and/or Cutter Home Spring

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove the cutter crank arm (REP 4.13).

6. Remove the cutter belt.

7. Remove the cutter switch (REP 4.17).

8. Remove the cutter home lever and cutter home spring.

a. Release the cutter home spring from

the LH frame tab. (Figure 1)

b. Remove the E-ring securing the cutter

home lever. c. Remove the cutter home lever. d. Remove the cutter home spring.

Replacement

1. Reinstall the cutter home lever and cutter home spring.

a. Position the cutter home spring with

the long arm at ten o’clock. (Figure

b. Reinstall the cutter home lever and

secure with the E-ring. (Figure 2)

c. Reposition the long arm of the cutter

home spring to the front of the locating tab on the LH frame. (Figure

2. Reinstall remaining components in reverse order.

CAUTION

Position wires away from cutter belt.

3. If necessary, reposition wires.

REP 4.18 4-36 Telecopier 7017 / 7017SF

12/88

REP 4.19 Planetary Assembly

www.printcopy.info

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove recording paper.

7. Remove lower paper guide assembly (REP

4.5).

8. Remove printer motor cover (REP 4.6).

9. Remove pressure roller assembly (REP

4.11).

10. Remove cutter crank arm (REP 4.13).

11. Remove cutter belt.

12. Remove planetary assembly. a. Remove the two screws and spacer

securing planet bracket. b. Remove planet bracket. c. Loosen printer belt at printer motor. d. Remove planet gears and planet

pulley.

Replacement

CAUTION

The three planet gear #2 are easily dislodged. Ensure that the three planet gear #2 are properly seated before reinstalling.

1. Apply a very small amount of 70P87 to the internal teeth and internal contacting surfaces of the planetary assembly. (Figure 1)

NOTE: Ensure 70P87 is not on external surfaces of the planetary assembly.

2. Ensure shoulders of the three planet gear #2 are positioned towards the brass gear (planet gear #1).

Telecopier 7017 / 7017SF 4-37

3. Reinstall in reverse order.

12/88

REP 4.19

REP 4.20 Cutter Crank Pulley

www.printcopy.info

REP 4.21 Cutter Clutch

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove recording paper.

7. Remove lower paper guide assembly (REP

4.5).

8. Remove printer motor cover (REP 4.6).

9. Remove upper printer assembly (REP 4.7).

10. Remove cutter (REP 4.9).

11. Remove printer output drive roller (REP

4.10).

12. Remove pressure roller assembly (REP

4.11).

13. Remove thermal head assembly (REP

4.12).

14. Remove cutter crank arm (REP 4.13).

15. Remove cutter belt.

16. Remove cutter crank pulley. (Figure 1)

a. Remove E-ring securing the cutter

crank pulley.

Replacement

1. Reinstall cutter crank pulley. a. Position one of the cutter crank

bearings on the cutter crank pulley.

b. Reposition cutter home lever and

hold until cutter crank pulley is repositioned.

c. Reinstall both bearings and cutter

crank pulley with detent positioned at cutter home lever.

d. Reinstall E-ring to secure cutter crank

pulley.

2. Reinstall remaining components in reverse order.

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove recording paper.

7. Remove lower paper guide assembly (REP

4.5).

8. Remove printer motor cover (REP 4.6).

9. Remove upper printer assembly (REP 4.7).

10. Remove cutter (REP 4.9).

Continued

REP 4.20, 4.21 4-38 Telecopier 7017 / 7017SF

b. Remove the cutter crank pulley. c. Remove both cutter crank bearings.

12/88

REP 4.21 Cutter Clutch

www.printcopy.info

(continued)

REP 4.22 Cutter Solenoid Assembly

Replacement

1. Reposition cutter solenoid bracket.

11. Remove printer output drive roller (REP

4.10).

12. Remove pressure roller assembly (REP

4.11).

13. Remove thermal head assembly (REP

4.12).

14. Remove cutter crank arm (REP 4.13).

15. Remove cutter belt.

16. Remove planetary assembly (REP 4.19).

17. Remove cutter crank pulley (REP 4.20).

18. Remove cutter clutch. a. Manually actuate cutter solenoid. b. Remove the cutter clutch.

Replacement

Reinstall in reverse order.

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove output tray assembly (REP 1.5).

6. Remove rear cover (REP 1.6).

7. Remove cutter solenoid assembly. a. Remove cutter solenoid assembly

harness from cable clamp. b. Remove J118 at A0 CNC PWB. c. Remove the two screws securing

cutter solenoid assembly to the LH

frame. d. Remove cutter solenoid assembly.

2. Reposition cutter solenoid plunger pin to engage in cutter solenoid lever. (Figure

Telecopier 7017 / 7017SF 4-39

3. Secure cutter solenoid assembly to the LH frame with the two screws.

4. Reinstall in reverse order.

12/88

REP 4.21, 4.22

REP 4.21 Cutter Clutch

www.printcopy.info

(continued)

REP 4.22 Cutter Solenoid Assembly

Replacement

1. Reposition cutter solenoid bracket.

11. Remove printer output drive roller (REP

4.10).

12. Remove pressure roller assembly (REP

4.11).

13. Remove thermal head assembly (REP

4.12).

14. Remove cutter crank arm (REP 4.13).

15. Remove cutter belt.

16. Remove planetary assembly (REP 4.19).

17. Remove cutter crank pulley (REP 4.20).

18. Remove cutter clutch. a. Manually actuate cutter solenoid. b. Remove the cutter clutch.

Replacement

Reinstall in reverse order.

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove output tray assembly (REP 1.5).

6. Remove rear cover (REP 1.6).

7. Remove cutter solenoid assembly. a. Remove cutter solenoid assembly

harness from cable clamp. b. Remove J118 at A0 CNC PWB. c. Remove the two screws securing

cutter solenoid assembly to the LH

frame. d. Remove cutter solenoid assembly.

2. Reposition cutter solenoid plunger pin to engage in cutter solenoid lever. (Figure

Telecopier 7017 / 7017SF 4-39

3. Secure cutter solenoid assembly to the LH frame with the two screws.

4. Reinstall in reverse order.

12/88

REP 4.21, 4.22

REP 4.23 Cutter Solenoid Lever

www.printcopy.info

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove output tray assembly (REP 1.5).

7. Remove rear cover (REP 1.6).

8. Remove recording paper.

9. Remove lower paper guide assembly (REP

4.5).

10. Remove printer motor cover (REP 4.6).

11. Remove pressure roller assembly (REP

4.11).

12. Remove cutter solenoid assembly (REP

4.22).

Replacement

Reinstall in reverse order.

13. Remove cutter solenoid spring.

14. Remove cutter solenoid lever. (Figure 1)

NOTE: If thermal head assembly is removed, skip steps a through d.

REP 4.23 4-40 Telecopier 7017 / 7017SF

a. Remove E-ring securing LH printer

pivot bearing.

b. Remove screw securing LH frame to

power supply housing.

c. Remove screw (located beneath

cutter solenoid lever stud) securing LH frame to base frame.

d. d. Gently separate LH frame from base

frame to obtain clearance for the removal of the cutter solenoid lever.

e. Remove cutter solenoid lever from

the stud on the LH frame.

12/88

REP 4.24 Printer Belt

www.printcopy.info

Parts List on PL 4.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. Remove output tray assembly (REP 1.5).

7. Remove rear cover (REP 1.6).

8. Remove recording paper.

9. Remove lower paper guide assembly (REP

4.5).

10. Remove printer motor cover (REP 4.6).

11. Remove upper printer assembly (REP 4.7).

12. Remove cutter (REP 4.9).

13. Remove printer output drive roller (REP

4.10).

14. Remove pressure roller assembly (REP

4.11).

15. Remove thermal head assembly (REP

4.12).

16. Remove cutter crank arm (REP 4.13).

17. Remove cutter belt.

18. Remove planetary assembly (REP 4.19).

19. Remove cutter crank pulley (REP 4.20).

20. Remove cutter clutch (REP 4.21).

21. Remove cutter solenoid assembly (REP

4.22).

22. Remove cutter solenoid spring.

23. Remove cutter solenoid lever (REP 4.23).

24. Remove printer belt. a. Slide printer belt through gap

between base frame and thermal head stud.

b. Separate rear of LH frame from

printer drive bracket. (1.) Remove screw (located beneath

cutter solenoid lever stud) securing LH frame to printer drive bracket. (Figure 1)

(2.) Gently separate LH frame from

printer drive bracket to obtain clearance for the removal of the printer belt.

c. Remove printer belt.

Telecopier 7017 / 7017SF 4-41

Replacement

Reinstall in reverse order.

12/88

REP 4.24

REP 5.1 A6 Control Panel and/or

www.printcopy.info

Control Panel Assembly

Replacement

1. Replace overlays as needed.

Parts List on PL 5.2

Removal

CAUTION

Follow electrostatic discharge precautions (Section 6). Static electricity can damage this component.

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove scan support assembly.

6. Remove control panel assembly.

a. Disconnect J111 at A0 CNC PWB.

(Figure 1)

b. Remove screw securing ground wire

to LH frame.

c. Remove control panel assembly

harness from cable clamp.

d. Remove remaining screw securing

control panel assembly to upper scan cover.

2. Reinstall in reverse order.

e. Raise control panel assembly above

REP 5.1 4-42 Telecopier 7017 / 7017SF

upper scan cover. (Figure 2)

f. Thread control panel assembly

harness through the cutout in upper scan cover.

12/88

REP 5.2 Speaker Assembly

www.printcopy.info

REP 5.3 Fan

Parts List on PL 5.2 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove speaker assembly. (Figure 1)

a. Disconnect J101 from A0 CNC PWB. b. Remove screw securing speaker

bracket to LH frame.

c. Lift speaker assembly up to clear base

plate, then forward to remove.

Parts List on PL 5.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. Remove output tray assembly (REP 1.5).

6. Remove rear cover (REP 1.6).

7. Remove fan. (Figure 1)

a. Remove fan harness from cable

clamp. b. Disconnect J119 from A0 CNC PWB. c. Remove the two screws securing fan

to power supply housing. d. Remove fan from cutout in power

supply housing.

Replacement

Reinstall in reverse order.

Replacement

Reinstall in reverse order.

Telecopier 7017 / 7017SF 4-43

12/88

REP 5.2, 5.3

REP 5.4 A8 Store & Forward PWB

www.printcopy.info

REP 5.5 A2 Main PWB

Parts List on PL 5.3 Removal

CAUTION

Follow electrostatic discharge precautions (Section 6). Static electricity can damage this component.

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove A8 store & forward PWB. a. Loosen the two screws securing A8

store & forward PWB to power supply assembly.

b. Loosen the one screw securing A8

store & forward PWB to the RH frame.

c. Remove A8 store & forward PWB.

Replacement

1. Align connectors on the two PWB.

2. USO: Ensure ground plate contacts the top side of the base plate.

3. Reinstall in reverse order.

Parts List on PL 5.3

Removal

CAUTION

Follow electrostatic discharge precautions (Section 6). Static electricity can damage this component.

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove RH cover (REP 1.2).

5. If installed, remove A8 store & forward PWB (REP 5.4).

6. Remove A2 main PWB.

a. Disconnect J701 at A10 coupler PWB.

(Figure 1)

b. If necessary, loosen screw securing

the PWB retainer (near right rear of A2 main PWB), slide the PWB retainer toward rear of machine, and retighten screw.

NOTE: Only machines with serial number (TBD) and above have the PWB retainer.

c. Remove A2 main PWB.

Continued

REP 5.4, 5.5 4-44 Telecopier 7017 / 7017SF

7. If replacing A2 main PWB, perform the following:

a. Remove A5 modem PWB (REP 5.8). b. Remove A10 coupler PWB (REP 5.9).

12/88

REP 5.5 A2 Main PWB

www.printcopy.info

(continued)

Replacement

NOTE: The E2PROM on the A2 Main PWB contains all system data. If it is moved onto a replacement PWB, the system data including the Operator selections and the copy count is retained. However, if a previous problem persists, the old E new E programmed with the Operator selections and system data.

1. If replacing A2 Main PWB, switch

During reinstallation of A2 main PWB, ensure the main standoffs clear the base plate.

2. Reinstall remaining components in

PROM must be installed and

E2PROM (U49) on the old and new PWB. (Figure 2)

reverse order.

NOTE: PWB retainer, if installed, need not be positioned to retain A2 Main PWB unless machine is to be shipped.

PROM is a suspect and the

CAUTION

REP 5.6 Power Supply Assembly

Parts List on PL 5.1 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. If installed, remove A8 store & forward PWB (REP 5.4).

5. Remove power supply assembly. a. Remove the two screws securing the

power supply assembly to the power supply housing.

b. Remove power supply assembly.

Replacement

Reinstall in reverse order.

3. If the PWB was replaced, check the

Telecopier 7017 / 7017SF 4-45

following and adjust as needed:

• Cutter Registration (ADJ 5.1)

• Scan Registration (ADJ 5.2).

U49

Figure 2. Location of E2 PROM U49

12/88

REP 5.5, 5.6

REP 5.7 A3 Telephone Line Filter

www.printcopy.info

PWB

Parts List on PL 5.4 Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove LH cover (REP 1.4).

5. USO: Remove A3 telephone line filter PWB.

a. Remove J901 at A3 telephone line

filter PWB.

b. Remove screw securing the A3

telephone line filter PWB bracket to base plate.

Replacement

Reinstall in reverse order.

REP 5.8 A5 Modem PWB

Parts List on PL 5.3 Removal

CAUTION

Follow electrostatic discharge precautions (Section 6). Static electricity can damage this component.

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove RH cover (REP 1.2).

5. If installed, remove A8 store & forward PWB (REP 5.4).

6. Remove A2 main PWB (REP 5.5).

7. Remove A5 modem PWB. (Figure 1)

a. Remove A5 modem PWB from the

two modem standoffs.

b. Remove A5 modem PWB from J4.

Replacement

Reinstall in reverse order.

REP 5.7, 5.8 4-46 Telecopier 7017 / 7017SF

12/88

REP 5.9 A10 Coupler PWB

www.printcopy.info

REP 5.10 CNC PWB Assembly

Parts List on PL 5.3 Removal

CAUTION

Follow electrostatic discharge precautions (Section 6). Static electricity can damage this component.

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove coupler cover (REP 1.3).

4. Remove RH cover (REP 1.2).

5. If installed, remove A8 store & forward PWB (REP 5.4).

6. Remove A2 main PWB (REP 5.5).

7. Remove A10 coupler PWB. (Figure 1)

a. Remove A10 coupler PWB from the

two coupler standoffs and J3.

b. Record the position of all bits on any

switches on A10 PWB.

c. Record the position of all links on A10

PWB.

Figure 1. A5 Modem and Coupler PWBs

Replacement

1. Position all bits as recorded in Removal.

2. Position all links as recorded in Removal.

3. Reinstall in reverse order.

Parts List on PL 5.4

Removal

1. Remove power cord.

2. Remove document catch tray assembly (REP 1.1).

3. Remove RH cover (REP 1.2).

4. Remove coupler cover (REP 1.3).

5. Remove LH cover (REP 1.4).

6. If installed, remove A8 store & forward PWB (REP 5.4).

7. Remove A2 main PWB (REP 5.5).

8. Remove power supply assembly (REP 5.6).

9. Remove CNC PWB assembly. a. Cut the two cable ties securing wire

harnesses to A0 CNC PWB.

b. Remove cable clamp from CNC

bracket.

c. Disconnect all jacks, except J120,

from A0 CNC PWB.

d. Remove the three screws securing

EME bracket and EME shield to base plate.

Telecopier 7017 / 7017SF 4-47

e. Remove EME bracket. f. Remove screw securing CNC bracket

to power supply housing. g. Remove CNC PWB assembly. h. Disconnect J120.

Continued

12/88

REP 5.9, 5.10

REP 5.10 CNC PWB Assembly

www.printcopy.info

(continued)

Replacement

1. Connect J120.

2. Reinstall CNC PWB assembly.

3. Ensure A0 CNC PWB is positioned in the locating tabs on the base plate.

4. Position CNC bracket to align locating hole and point, then secure with screw.

5. Reinstall and/or replace remaining components in reverse order.

ADJ 5.1 Cutter Registration

Purpose

The purpose is to time the cutter actuation so that paper is cut at the trail edge of the image.

Check

1. Clean the pressure roller. a. Open printer and remove recording

paper.

b. Clean the exposed area of the

pressure roller using Xerox CLEANUPS. Rotate the roller to clean the complete roller surface.

c. Reload recording paper and close

printer.

2. Enter Service Mode.

3. Print four test patterns. a. Select Menu 61. b. Press the Start button. c. The test pattern will continue to print

until the Stop button is pressed. Press the Stop button after the fourth test pattern is cut.

d. Retain the second, third, and fourth

test patterns for step 4.

4. Verify the cutter registration. a. Examine the second, third, and

fourth test patterns for five horizontal lines at both the lead edge and the trail edge.

b. Examine the second, third, and

fourth test patterns for a maximum of 2 mm of white on the trail edge.

c. If the printed test patterns vary by

more than 1 mm, correct the varying registration problem (RAP 2.3.6), then recheck cutter registration.

NOTE: For the next two checks, pick the test pattern that best represents the average position of the three test patterns.

d. If five lines are printed at lead edge

and trail edge of copy and less than 2 mm of white is on the trail edge (Figure 2), the cutter registration is correct.

e. If six or more lines are printed on the

lead edge and four or less lines are printed on trail edge (Figure 1) or more than 2 mm of white is on the trail edge (Figure 3), perform the cutter registration adjustment.

Adjustment

1. Perform the Check to verify that cutter registration needs adjustment.

2. Verify that the Service mode is selected.

3. Determine current Systems Data Setup for cutter registration.

a. Select Menu 22 to print Options

Report. b. Press the Start button. c. Highlight Systems Data Setup No. 10

and the corresponding DATA.

4. Determine adjustment needed. a. Compare the test patterns from the

cutter registration check to the test patterns in Figures 1 through 3.

REP 5.10, ADJ 5.1 4-48 Telecopier 7017 / 7017SF

Continued

12/88

REP 5.10 CNC PWB Assembly

www.printcopy.info

(continued)

Replacement

1. Connect J120.

2. Reinstall CNC PWB assembly.

3. Ensure A0 CNC PWB is positioned in the locating tabs on the base plate.

4. Position CNC bracket to align locating hole and point, then secure with screw.

5. Reinstall and/or replace remaining components in reverse order.

ADJ 5.1 Cutter Registration

Purpose

The purpose is to time the cutter actuation so that paper is cut at the trail edge of the image.

Check

1. Clean the pressure roller. a. Open printer and remove recording

paper.

b. Clean the exposed area of the

pressure roller using Xerox CLEANUPS. Rotate the roller to clean the complete roller surface.

c. Reload recording paper and close

printer.

2. Enter Service Mode.

3. Print four test patterns. a. Select Menu 61. b. Press the Start button. c. The test pattern will continue to print

until the Stop button is pressed. Press the Stop button after the fourth test pattern is cut.

d. Retain the second, third, and fourth

test patterns for step 4.

4. Verify the cutter registration. a. Examine the second, third, and

fourth test patterns for five horizontal lines at both the lead edge and the trail edge.

b. Examine the second, third, and

fourth test patterns for a maximum of 2 mm of white on the trail edge.

c. If the printed test patterns vary by

more than 1 mm, correct the varying registration problem (RAP 2.3.6), then recheck cutter registration.

NOTE: For the next two checks, pick the test pattern that best represents the average position of the three test patterns.

d. If five lines are printed at lead edge

and trail edge of copy and less than 2 mm of white is on the trail edge (Figure 2), the cutter registration is correct.

e. If six or more lines are printed on the

lead edge and four or less lines are printed on trail edge (Figure 1) or more than 2 mm of white is on the trail edge (Figure 3), perform the cutter registration adjustment.

Adjustment

1. Perform the Check to verify that cutter registration needs adjustment.

2. Verify that the Service mode is selected.

3. Determine current Systems Data Setup for cutter registration.

a. Select Menu 22 to print Options

Report. b. Press the Start button. c. Highlight Systems Data Setup No. 10

and the corresponding DATA.

4. Determine adjustment needed. a. Compare the test patterns from the

cutter registration check to the test patterns in Figures 1 through 3.

REP 5.10, ADJ 5.1 4-48 Telecopier 7017 / 7017SF

Continued

12/88

ADJ 5.1 Cutter Registration

www.printcopy.info

(continued)

The following test pattern illustrates the cutter registration adjustment too early (negative) resulting in too many lines on lead edge and too few lines on trail edge.

The following test pattern illustrates the cutter registration adjustment when it is correct.

The following test pattern illustrates the cutter registration adjustment too late (positive) resulting in too much white space on trail edge.

Telecopier 7017 / 7017SF 4-49

Continued

12/88

ADJ 5.1

ADJ 5.1 Cutter Registration

www.printcopy.info

(continued)

b. If more than 5 lines were printed on

the top of the test patterns, select a bit setting from Table 1 that is two positions more towards positive than your current setting for each extra line that was printed.

c. If more than 2 mm of white is printed

at the bottom of the test pattern, select a bit setting from Table 1 that is one position more towards negative than your current setting for each extra 0.5 mm of white.

Table 1

System Data: 10

5. Adjust System Data Setup No. 10. a. Select Menu 81. The display

indicates:

81 SYSTEM DATA SETUP

PRESS [START] OR [SCROLL]

b. Press the Start button. The display

indicates:

81 CAUTION: CHANGE WILL EFFECT OPERATION

PRESS [START] OR [STOP]

c. Press the Start button. The display

indicates:

81 SYSTEM DATA NUMBER>01DATA 00000000

ENTER 2 DIGIT SYSTEM DATA NUMBER

NOTE: The display returns to Idle after 30 seconds. It is advisable to have the needed information ready to input.

CAUTION

Do not arbitrarily change System Data Parameters. To do so may violate CCITT Standards and cause improper Terminal operations.

d. Enter the System Data Setup No: 10. e. Press Enter.

Continued

ADJ 5.1 4-50 Telecopier 7017 / 7017SF

Description

Scan registration (mm)

Cutter registration (mm)

Bit No.

0 1 2 3 4 5 6 7

Bit Definition

0 1

3210 3210 3210

0000: -4.0 0110: -1.0 1100: +2.0 0001: -3.5 0111: -0.5 1101: +2.5 0010: -3.0 1000: ±0 1110: +3.0 0011: -2.5 1001: +0.5 1111: +3.5 0100: -2.0 1010: +1.0 0101:-.5 1011: +1.5

7654 7654 7654

0000: -4.0 0110: -1.0 1100: +2.0 0001: -3.5 0111: -0.5 1101: +2.5 0010: -3.0 1000: ±0 1110: +3.0 0011: -2.5 1001: +0.5 1111: +3.5 0100: -2.0 1010: +1.0 0101:-1.5 1011: +1.5

12/88

Default

USO RX

0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 1

ADJ 5.1 Cutter Registration

www.printcopy.info

(continued)

NOTE: The Display example below is an enlargement of the Data bit numbers as seen in the display. Above it are the corresponding bit numbers found in Table 1.

BITS 76543210

DATA 10001000

f. Press the Select button to move the

cursor beneath the bit number (7, 6, 5, or 4) you wish to change.

g. Press the number “1“ or “0“ on the

keypad.

h. Move the cursor to the next bit

number or press Enter to effect the change.

j. Press Stop. The terminal will reboot

and retain the changes.

6. Verify that new setting achieves the correct position by performing the Check again. Reposition as needed.

7. Check the scan registration. (ADJ 6.2)

Telecopier 7017 / 7017SF 4-51

12/88

ADJ 5.1

ADJ 5.2 Scan Registration

www.printcopy.info

Purpose

The purpose is to time the scanner so that both the lead edge and the trail edge is printed.

Check

NOTE: The cutter registration Check / Adjustment (ADJ 5.1) must be correct prior to checking the Scan registration.

1. Clean the following using Xerox CLEANUPS:

a. ADF belt b. retard roller c. lower scanner drive rollers d. platen roller e. upper scanner idler rollers

2. Make three single copies of test pattern 82P151.

3. Verify the scan registration. a. Examine copies for tips of the

registration arrows on both the lead edge and the trail edge.

c. If the copies vary by more than 1 mm,

correct the varying registration problem (RAP 2.3.6), then recheck scan registration.

d. If registration arrows on the lead

edge are equal to the registration arrows on the trail edge (Figure 2), the scan registration is correct.

e. If registration arrows on the lead

edge are not equal to the ones on the trail edge (Figures 1 and 3), perform the scan registration adjustment.

Adjustment

1. Perform the Check to verify that scan registration needs adjustment.

2. Enter Service Mode.

3. Determine current Systems Data Setup for cutter registration.

a. Select Menu 22 to print Options

Report. b. Press the Start button. c. Highlight Systems Data Setup No. 10

and the corresponding DATA.

4. Determine adjustment needed. a. Compare the test patterns from the

scan registration check to the test patterns in Figures 1 through 3.

Continued

ADJ 5.2 4-52 Telecopier 7017 / 7017SF

12/88

ADJ 5.2 Scan Registration

www.printcopy.info

(continued)

The following test pattern illustrates the scan registration adjustment too early (negative) resulting in the trail edge registration arrow being cut off.

The following test pattern illustrates the scan registration adjustment when it is correct.

The following test pattern illustrates the scan registration adjustment too late (positive) resulting in the lead edge registration arrow being cut off.

Telecopier 7017 / 7017SF 4-53

Continued

12/88

ADJ 5.2

ADJ 5.2 Scan Registration

www.printcopy.info

(continued)

b. If the trail edge registration arrow

was cut off, select a bit setting from Table 1 that is one position more towards positive than your current setting for each 0.5 mm that was cut off.

c. If the lead edge registration arrow

was cut off, select a bit setting from Table 1 that is one position more towards negative than your current setting for each 0.5 mm that was cut off.

Table 1

System Data: 10

5. Adjust System Data Setup No. 10. a. Select Menu 81. The display

indicates:

81 SYSTEM DATA SETUP

PRESS [START] OR [SCROLL]

b. Press the Start button. The display

indicates:

81 CAUTION: CHANGE WILL EFFECT OPERATION

PRESS [START] OR [STOP]

c. Press the Start button. The display

indicates:

81 SYSTEM DATA NUMBER>01DATA 00000000

ENTER 2 DIGIT SYSTEM DATA NUMBER

NOTE: The display returns to Idle after 30 seconds. It is advisable to have the needed information ready to input.

CAUTION

Do not arbitrarily change System Data Parameters. To do so may violate CCITT Standards and cause improper Terminal operations.

d. Enter the System Data Setup No: 10. e. Press Enter.

Continued

ADJ 5.2 4-54 Telecopier 7017 / 7017SF

Description

Scan registration (mm)

Cutter registration (mm)

Bit No.

0 1 2 3 4 5 6 7

Bit Definition

0 1

3210 3210 3210

0000: -4.0 0110: -1.0 1100: +2.0 0001: -3.5 0111: -0.5 1101: +2.5 0010: -3.0 1000: ±0 1110: +3.0 0011: -2.5 1001: +0.5 1111: +3.5 0100: -2.0 1010: +1.0 0101:-.5 1011: +1.5

7654 7654 7654

0000: -4.0 0110: -1.0 1100: +2.0 0001: -3.5 0111: -0.5 1101: +2.5 0010: -3.0 1000: ±0 1110: +3.0 0011: -2.5 1001: +0.5 1111: +3.5 0100: -2.0 1010: +1.0 0101:-1.5 1011: +1.5

12/88

Default

USO RX

0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 1

ADJ 5.2 Scan Registration

www.printcopy.info

(continued)

NOTE: The Display example below is an enlargement of the Data bit numbers as seen in the display. Above it are the corresponding bit numbers found in Table 1.

BITS 76543210

DATA 1 0 0 0 1000

f. Press the Select button to move the

cursor beneath the bit number (3, 2, 1, or 0) you wish to change.

g. Press the number “1“ or “0“ on the

keypad.

h. Move the cursor to the next bit

number or press Enter to effect the change.

j. Press Stop. The terminal will reboot

and retain the changes.

6. Verify that new setting achieves the correct position by performing the Check again. Reposition as needed.

Telecopier 7017 / 7017SF 4-55

12/88

ADJ 5.2

5. Parts List

Parts List Introduction 5-2●

Covers and Panels

PL 1.1 Trays 5-3● PL 1.2 Covers 5-4● PL 1.3 Frames 5-5●

ADF

PL 2.1 Upper ADF 5-6● PL 2.2 Lower ADF 5-7●

Scanner

PL 3.1 Upper Scan Electronics 5-8● PL 3.2 Upper Scan Drives 5-9● PL 3.3 Lower Scan 5-10●

Printer

PL 4.1 Upper Printer 5-11● PL 4.2 Cutter and Pressure Roller 5-12● PL 4.3 Thermal Head 5-13● PL 4.4 Printer Drives 5-14●

Electronics

PL 5.1 Power Supply 5-15● PL 5.2 Control Panel and Speaker 5-16● PL 5.3 PWBs and Handset 5-17● PL 5.4 CNC PWB and Line Filter 5-18● PL 5.5 CNC Wire Harnesses 5-19●

Miscellaneous

PL 6.1 Electrical Connectors 5-20● Common Hardware 5-21● Parts Number Index 5-22●

5. Parts List

www.printcopy.info

http://xww.xedoc.world.xerox.com/data/XEDOC/Central/Fax/7017/TECH/section5.htm [28/09/1999 11:39:16]

Parts List Introduction

www.printcopy.info

Overview

The Parts List section gives parts lists and illustrations of spared subsystem components. It gives information needed to order parts used on the system as well as to repair and replace them.

Organization

Section contents gives page references for all subsections in the parts list.

Parts Lists (PL)

Each PL gives parts numbers of spared subsystem components. Item numbers are given in the parts lists to reference components on the exploded views.

Exploded Views

Exploded illustrations of spared subsystem components are included with each PL. Components on the illustrations are given item numbers. Hardware items are lettered. Item numbers on the illustration are the same as item numbers on the PL. Refer to Common Hardware to identify hardware.

Assemblies and kits are a combination of several separate components. These are identified on the illustration with the Part Listing item number followed by illustration numbers that make up the assembly. For example: “15 {5, 6, and 10.”

Electrical Connectors

The last PL contains illustrations of electrical connectors and a corresponding parts list.

Common Hardware

This subsection identifies common hardware used in the system. The hardware is listed in alphabetical order by the item letter. Item letters are used on the exploded views to designate hardware in this list. All dimensions are in millimeters unless otherwise noted.

Part Number Index

This subsection lists, by number, all the spared parts in the system. It gives PL references for the parts list of each spared part.

General Information

Symbols

Within the illustrations, and in the listings, various symbols are used. Refer to Introduction, Symbology for definitions.

The asterisk * appears in the parts listing and applies to Xerox USO and RX distribution. The asterisk indicates that the part can be ordered only through Telecopier Product Support (USO) or CSO (RX).

Abbreviations

Abbreviations which may be used in the parts lists text or illustrations are as follows:

A AMP

USO United States Operations

FX Fuji Xerox

P/J Plug/Jack

P/O Part of

P/OTag/MOD Part of Tag/MOD

OLV USO Olivetti FX 1500

PWB Printed Wiring Board

RX Rank Xerox

Tag/MOD Tag/Modification

V Volt

W Watt

W/ With

W/Tag/MOD With Tag/Modification

W/O Without

W/O Tag/MOD Without Tag/Modification

XCI Xerox Canada Inc.

XLA Xerox Latin America Group

Tag/MODs

A Tag/MOD is used when a part or area of the system has been modified. The Change Tag/MOD Index, which is found in the General Procedures/Information Section, lists the name and purpose of the Tag/MOD. In some cases, you will go to the parts lists and find a part number listed as “with Tag/MOD.” Go to the Change Tag/MOD Index for a description of what the Tag/MOD is and what you need to install the Tag/MOD. The Change Tag/MOD Index will either list a kit number (600K...) or indicate “piece part.” If “piece part” is indicated, the parts lists reference(s) will be given and all parts associated with the Tag/MOD will have to be individually located, ordered, and installed.

The notation ”P/O Tag/MOD” after a part number indicates that the item is part of a Tag/MOD. The notation “Tag/MOD” after a part number will be used only to indicate the entire Tag/MOD, whether that is a kit number or an individual part.

Whenever you install a Tag/MOD kit or all the piece parts that make up a Tag/MOD, mark the appropriate number on the Tag/MOD matrix. PL 1.3 shows the Tag/MOD matrix location.

Parts List Introduction 5-2 Telecopier 7017 / 7017SF

12/88

PL 1.1Trays

www.printcopy.info

Item Part Description

1 045E95741 Operator Guide

(USO) 2 002K84571 Operator Guide Jacket 3 -- Output Tray

4 073K98042 Document Catch Tray

Assembly

4a -- Catch Tray

4b 009E85170 Catch Tray Spring

5 -- Output Tray Base

6 073K98032 Output Tray Assembly

(USO)

- 073K98671 Output Tray Assembly (RX)

Telecopier 7017 / 7017SF 5-3

12/88

PL 1.1

PL 1.2Covers

www.printcopy.info

Item Part Description

1 002K79750 Rear Cover (USO)

- 002K77021 Rear Cover (RX)

- 048K95020 Rear Cover (OLV)

2 050E95812 Input Tray Extension 3 -- Input Tray/Printer Cover

(includes LH and RH Document Guides)

4 -- Document Guide Cover 5 -- Document Guide Gear

Assembly

5a -- Document Guide Spring

5b -- Document Guide Gear

6 002E88644 Upper Scan Cover

- 002E76431 Upper Scan Cover (OLV)

7 -- Scan Support Assembly

7a -- Scan Support Bracket

7b 031E95680 Scan Support Arm

7c 009E99800 Scan Support Spring

8 002E88693 RH Cover (USO)

- -- RH Cover (RX) (P/O Item 16)

9 038K96243 Lower Scan Cover

10 002E88663 LH Cover (USO)

- 002E88673 LH Cover (RX)

11 091P66413 Customer Assistance

Label (USO)

12 091E77050 Telephone Number

Label (USO)

13 068E86002 Handset Cradle (USO) 14 002E88731 Coupler Cover (USO)

- 002E88741 Coupler Cover (RX)

15 002K75243 Input Tray/Printer Cover

Assembly

16 499K95949 RH Cover Kit (RX)

PL 1.2 5-4 Telecopier 7017 / 7017SF

12/88

PL 1.3Frames

www.printcopy.info

Item Part Description

1 -- LH Frame

*2 032E96041 Paper Side Plate #1

3 091P80361 Tag/MOD Matrix

*4 032E96051 Paper Side Plate #2

5 -- RH Frame 6 -- Serial Number Plate 7 -- Base Frame 8 -- Power Supply Housing 9 -- Base Plate

10 499K95609 Feet

10a -- Foot

11 -- CNC Guide

Telecopier 7017 / 7017SF 5-5

12/88

PL 1.3

PL 2.1Upper ADF

www.printcopy.info

Item Part Description

1 499K95601 Bearing #6 Kit

1a -- Bearing #6

2 -- LH Cam / Stopper 3 -- Retard Shaft 4 499K95613 Pad Assembly (includes

Retard Pad and Pad Holder)

5 -- Paper Weight 6 -- Nudger Arm 7 009E98941 Nudger Arm Spring 8 -- Pad Shaft

9 -- RH Cam / Stopper 10 -- RH Retard Spring 11 -- Spring Spacer 12 -- LH Retard Spring 13 007E96870 Nudger Timing Gear 14 006K95781 Retard Assembly 15 499K95736 Spring Hook Kit

15a -- RH Hook

15b -- LH Hook

PL 2.1 5-6 Telecopier 7017 / 7017SF

12/88

PL 2.2Lower ADF

www.printcopy.info

Item Part Description

1 -- J402 (P/O PL 5.5 Item 12) 2 130K96530 Wide Original Sensor

*3 038E96930 LH ADF Guide

4 -- J403 (P/O PL 5.5 Item 11) 5 130K96530 Document Sensor

*6 038E96950 RH ADF Guide

7 -- Bearing #6 (P/O PL 2.1

Item 1) 8 -- ADF Bracket 9 022K85011 Nudger Roller

*10 022P62530 ADF Idler Roller *11 006E99490 ADF Tension Shaft

12 499K95603 Stop Shaft Bearing Kit 12a -- Stop Shaft Bearing *13 006E99480 Stop Shaft

14 -- ADF Block

15 499K95600 ADF Tension Spring Kit 15a -- RH ADF Tension Spring

15b -- LH ADF Tension Spring

16 499K95648 Plastic Bearing #8 Kit 16a -- Plastic Bearing #8

17 -- ADF Drive Shaft (with

ADF Drive Clutch)

18 023E96320 ADF Belt *19 007E96881 ADF Idler Gear

20 -- ADF Drive Gear

21 005E96550 Nudger Clutch

(W/O Tag/MOD 5)

005K95600 Nudger Clutch

(Tag/MOD 5)

22 499K95727 Nudger Pawl Kit 22a -- Nudger Pawl

22b -- Nudger Pawl Spring

23 121E96121 Nudger Solenoid

Assembly **

24 006K95821 ADF Drive Shaft

Assembly

NOTE: If nudger solenoid assembly is replaced, discard any spring and nylon washer on solenoid plunger.

Telecopier 7017 / 7017SF 5-7

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PL 2.2

PL 3.1Upper Scan Electronics

www.printcopy.info

Item Part Description

1 -- Scan Pivot Shaft 2 499K95606 Scan Pivot Bearing Kit

2a -- Scan Pivot Bearing

3 068E87910 Scan Sensor Bracket 4 130K96540 Scan Position Sensor

5 -- J405 (P/O PL 5.5 Item 7) *6 003E98170 Scanner Release Bar *7 125E95160 Upper Scan Static

Eliminator *8 009E98920 Latch Spring *9 003K96090 Scanner Latch 10 110K95780 Scan Interlock Switch 11 -- Upper Scan Frame 12 499K95607 Scan Pivot Spring Kit

12a -- LH Scan Pivot Spring

12b -- RH Scan Pivot Spring

13 003E98240 Retard Stop Pad 14 -- Retard Stop Bracket

PL 3.1 5-8 Telecopier 7017 / 7017SF

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Xerox Telecopier 7017, Telecopier 7017SF Technical Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

1. Service Call Procedures

Section Introduction

1.1 Initial Action

1.2 System Checks

1.3 Additional System Checks

1.4 Final Action

2. Status Indicator Repair Analysis Procedures

Section Introduction

2.2 Error Code List

2.3 Status Indicator RAPS

3. Image Quality

Section Introduction

4. Repair / Adjustment

5. Parts List