Xerox Pro 412 User Manual

WorkCentre Pro 412

User Guide

708P86380

Prepared by: The Document Company Xerox

GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND

Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks etc.

Xerox

, The Document Company

products mentioned in this publication are trademarks of Xerox Corporation. Product names and trademarks of other companies are hereby acknowled

Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent e dit ion s.

, the digital X® and all Xerox

ged.

1 About This Guide...................................................................1-1

Finding Information in the User Guide.....................................................1-2

Customer Support......................................................................................1-4

Conventions ...............................................................................................1-5

Orientation....................................................................................................1-5

Bracket Text Typeface .................................................................................1-7

Italic Typeface..............................................................................................1-7

Quick Pathway .............................................................................................1-7

Notes............................................................................................................1-8

Hints.............................................................................................................1-8

Cautions.......................................................................................................1-8

Warnings......................................................................................................1-8

Related Information Sources ....................................................................1-9

2 Product Overview..................................................................2-1

Unpacking...................................................................................................2-2

Identifying the Machine Components ......................................................2-4

Front View....................................................................................................2-4

Rear View.....................................................................................................2-5

Control Panel Components and Keys......................................................2-6

Entering Characters Using the Numeric Keypad ...................................... ...2- 8

Making Connections................................................................................2-11

Installing Drum and Toner Cartridges....................................................2-14

Loading Paper ..........................................................................................2-18

Setting the Language...............................................................................2-22

Setting the Local ID and Name ...............................................................2-23

Setting the Date and Time.......................................................................2-25

Installing Software ........... ....... ...... ....... ...... ....... ...... ...... ...........................2-26

3 Copy........................................................................................3-1

Copying Procedure....................................................................................3-2

1. Press the Copy/Fax/Scan Key.................................................................3-2

Xerox WorkCentre Pro 412 User Guide i

2. Select the Paper Supply...........................................................................3-3

3. Load the Originals....................................................................................3-4

4. Select the Copy Features.........................................................................3-7

5. Enter the Quantity................. ...... ....... ...... ....... ...... ...... ....... ......................3-7

6. Press Start ...............................................................................................3-8

Standard Copy Features............................................................................3-9

Lighten/Darken.............................................................................................3-9

Original Type..............................................................................................3-10

2-Sided Copy .............................................................................................3-11

Reduce/Enlarge .........................................................................................3-12

Output ........................................................................................................3-12

Resetting Copy Features ...........................................................................3-13

Special Copy Features.................. ....... ...... ....... ...... ...... ....... ...... ....... ...... .3-14

Auto Fit.......................................................................................................3-14

Clone..........................................................................................................3-15

4 Print.........................................................................................4-1

Printing a Document from an Application ...............................................4-2

Printer Settings ..........................................................................................4-3

Accessing Printer Settings ........................... ....... ...... ...... ....... ...... ....... ...... ...4-3

Printer Properties Tabs ................................................................................4-5

5 Fax...........................................................................................5-1

Faxing Procedure.......................................................................................5-2

1. Load the Originals....................................................................................5-2

2. Press the Copy/Fax/Scan Key.................................................................5-5

3. Select the Fax Features...........................................................................5-6

4. Enter the Fax Number.............................. ....... ...... ...................................5-6

5. Press Start ...............................................................................................5-7

6. Fax Job Management ..............................................................................5-7

Dialing Methods ................................... ...... ....... ...... ...... ....... ...... ....... ...... ...5-9

Keypad Dialing.............................................................................................5-9

Speed Dialing.............................................................................................5-10

Group Dialing (for Multi-Address Transmission)........................................5-12

Manual Group Dialing ................................................................................5-14

Manual Dialing ...........................................................................................5-16

Redial.........................................................................................................5-16

Sending a Fax After Talking.......................................................................5-17

Receiving a Fax........................................................................................5-18

Receive Modes ..........................................................................................5-18

ii Xerox WorkCentre Pro 412 User Guide

Standard Fax Features ............................................................................5-20

Resolution ..................................................................................................5-20

Scan Options..............................................................................................5-21

Original Type..............................................................................................5-21

Lighten/Darken...........................................................................................5-22

Resetting Fax Features..............................................................................5-22

Advanced Fax Features...........................................................................5-23

Sending a Color Fax ..................................................................................5-23

Delay Send.................................................................................................5-24

Priority Sending..........................................................................................5-27

Polling ........................................................................................................5-28

Canceling a Scheduled Operation .............................................................5-32

Fax Reports ..............................................................................................5-33

6 Scan........................................................................................6-1

The WorkCentre Pro 412 TWAIN Scanner Program................................6-2

Scanning Procedure ..................................................................................6-3

1. Load the Originals....................................................................................6-3

2. Run the ScanToPC Program ...................................................................6-6

3. Press the Copy/Fax/Scan Key.................................................................6-6

4. Select the Scan Features.........................................................................6-7

5. Press Start ...............................................................................................6-7

Configuring the Default Scan Application...............................................6-8

Standard Scan Features............................................................................6-9

Resolution ....................................................................................................6-9

Scan Options................................................................................................6-9

Original Type..............................................................................................6-10

Lighten/Darken...........................................................................................6-11

Reduce/Enlarge .........................................................................................6-12

Resetting Scan Features............................................................................6-12

Advanced Scanning.................................................................................6-13

7 Maintaining the Product........................................................7-1

Cleaning......................................................................................................7-2

Cleaning the WorkCentre Pro 412 .. ....... ...... ....... .........................................7- 2

Cleaning the Document Glass and Cover....................................................7-3

Control Panel and LCD Display ................... ................................................ 7- 3

Document Feeder and Output Tray .................... ...... ...... ....... ...... ................7-3

Ordering Supplies......................................................................................7-4

Customer Replaceable Units ....................................................................7-5

Xerox WorkCentre Pro 412 User Guide iii

Toner Cartridge............................................ ....... ...... ...... ....... ...... ....... ...... ...7- 5

Drum Cartridge............. ...... ....... ...... ....... ...... ....... ...... ...... ...........................7-11

Loading Media..........................................................................................7-14

Using the Paper Cassette..........................................................................7-15

Using the Bypass Tray...............................................................................7-19

Media Guidelines .......................................................................................7-23

8 Basic Troubleshooting..........................................................8-1

Document Jams .........................................................................................8-2

Input Misfeed................................................................................................8-2

Exit Misfeed..................................................................................................8-3

Roller Misfeed ..............................................................................................8-3

Paper Jams.................................................................................................8-4

Paper Feed Area..........................................................................................8-4

Fuser Area ...................................................................................................8-6

Paper Exit Area............................................................................................8-8

Duplex Jam................................................................................................8-11

Bypass Jam................................................................................................8-11

Calling for Service............ ....... ...... ....... ...... ....... ...... ...... ...........................8-12

Customer Support Telephone Number ......................................................8-12

LCD Error Messages................................................................................8-13

Solving Problems.....................................................................................8-16

Copier Problems Solution Chart.................................................................8-16

Printing Problems Solution Chart...............................................................8-18

Faxing Problems Solution Chart ................................................................8-21

Resetting the Machine.............................................................................8-23

9 System Setup.........................................................................9-1

System Setup .............................................................................................9-2

System Setup Options ....... ....... ...... ....... ...... ....... ...... ...... .............................9-2

Changing the System Setup Options...........................................................9-4

Adjusting Speaker Volume........................................................................9-5

System Data Settings ................................................................................9-6

System Data Options ......... ....... ...... ....... ...... ....... .........................................9- 6

Setting System Data Options.......................................................................9-8

Reports........................................................................................................9-9

Clearing Memory......................................................................................9-11

ControlCentre 5.0.....................................................................................9-12

Installing ControlCentre 5.0................................. ...... ...... ....... ...... ....... ...... .9-12

iv Xerox WorkCentre Pro 412 User Guide

Running ControlCentre 5.0 ........................................................................9-12

Using ControlCentre 5.0.............................................................................9-13

10 Appendix A - Safety Notes...................................................A-1

Safety Standards......................................................................................... A-3

Regulatory Information............................................................................. A-4

Laser Safety................................................................................................ A-5

The Electricity at Work Regulations - UK ONLY ......................................... A-6

Certification to 1999/5/EC .. ....... ...... ....................................... ...... ....... ...... .. A-9

FCC Regulations....................................................................................... A-10

Canadian Certification............................................................................... A-13

Environmental Compliance.................................................................... A-14

Energy Star®............................................................................................. A-14

11 Appendix B - Specifications................................................B-1

Printer Specification .. ...... ....... ...... ....... ...... ....... ...... ...... ....... ...... ...............B-2

Fax Specification.......................................................................................B-3

Scanner and Copier Specification........................................................... B-4

General Specification ............................................................................... B-5

Paper Specification................. ...... ....... ............................................. ........B-6

12 Index ..............................................................................Index - i

Xerox WorkCentre Pro 412 User Guide v

vi Xerox WorkCentre Pro 412 User Guide

1 About This Guide

Thank you for purchasing the WorkCentre Pro 412. The WorkCentre Pro 412 is designed for ease of use, but to use

your machine to its fullest potential, take some time to read the User Documentation.

About This Guide

Xerox WorkCentre Pro 412 User Guide Page 1-1

Finding Information in the User Guide

The User Guide contains the following sections:

- Table of Contents Use the Table of Contents to find topics easily.

- About this Guide - Chapter 1 Describes the information in this User Guide.

- Product Overview - Chapter 2 Describes the system and hardware features of the

machine and provides instructions for unpacking and setting up your new machine ready for use.

- Copy - Chapter 3 Describes the procedures for loading and copying

originals. It also includes instructions for using the copy features available.

- Print - Chapter 4 Describes the procedure for printing from a PC and an

overview of the printer driver features.

- Fax - Chapter 5 Describes the procedures for sending and receiving

faxes. It also includes instructions for using all the fax features and functions available.

- Scan - Chapter 6 Describes the procedures for using the Scan function

available on your machine.

- Maintaining the Product - Chapter 7 Provides maintenance and cleaning procedures

necessary to ensure optimum product performance. Includes instruction s for orderi ng and replacing consumables.

- Basic Troubleshooting - Chapter 8 Guides the user through problem solving and provides a

list of error messages and recommended corrective actions.

Page 1-2 Xerox WorkCentre Pro 412 User Guide

- System Setup - Chapter 9 Provides instructions for programming the default

system settings available on the machine. Also provides information about setting up and using ControlCentre

5.0.

- Safety Notes - Appendix A Provides safety procedures and approval certification

information for the product.

- Specifications - Appendix B Provides information on the machine specifications. Use

this chapter to ensure all materials being used are within specification.

- Index Refer to the Index to locate specific information.

About This Guide

Xerox WorkCentre Pro 412 User Guide Page 1-3

Customer Support

If after product installation further assistance is required, please call our experts at the Xerox Welcome Centre or your local representative. When telephoning please quote the machine serial number. Use the space below to make a note of the machine serial number:

# _______________________________________

The serial number is located on the machine, behind the front door. To access the serial number, open the side cover using the release latch and then open the front door.

You will be provided with the Xerox Welcome Centre or local representative telephone number when the WorkCentre Pro 412 is installed. For convenience and future reference, please record the telephone number in the space below:

Welcome Centre or local representative Telephone Number:

# _______________________________________ Xerox US Welcome Center: 1-800- 821 -2797

Xerox Canada Welcome Center: 1-80 0- 93-XE RO X (1-800-939-3769)

Page 1-4 Xerox WorkCentre Pro 412 User Guide

Conventions

Orientation

Throughout this User Guide, there are some terms that are used interchangeably:

Document is synonymous with original.

Button is synonymous with key.

Page is synonymous with sheet.

WorkCentre Pro 412 is synonymous with the machine.

There are two types of orientation referred to in this guide, Image Orientation and Feed Orientation.

Image Orientation

Image Orientation describes the direction of the image on the page. There are two types of image orientation:

Portrait

About This Guide

The image is portrait when vertically aligned with the longest

Xerox WorkCentre Pro 412 User Guide Page 1-5

edge of the paper.

Landscape

The image is landscape when vertically aligned with the shortest edge of the paper.

Feed Orientation

Feed Orientation describes the direction the originals and the media is fed through the machine. It is recommended the feed orientation of the originals matches that of the media.

There are two types of feed orientation:

Long Edge Feed (LEF)

When observed from the front of the machine, originals or media with the long edges to the left and right of the document feeder or paper tray.

LEF Orientation

Original / Media Feed Direction

Short Edge Feed (SEF)

When observed from the front of the machine, originals or media with the short edges to the left and right of the document feeder or paper tray.

SEF Orientation

Original / Media Feed Direction

Page 1-6 Xerox WorkCentre Pro 412 User Guide

Bracket Text Typeface

The [Bracket Text] typeface is used to emphasize the selection of a feature or key. For example:

Press [Reduce/Enlarge] on the control panel repeatedly until ‘REDUCE/ENLARGE’ displays on the LCD.

Italic Typeface

Quick Pathway

Press the Copy/Fax/Scan Key.

Select the Paper Supply.

Load the Originals.

Choose the Copy features required.

Enter the copy quantity required.

Press [Start].

Enter the required percentage using the numeric keypad. If you press [Clear/Clear All], the selected percentage

returns to 100%.

The Italic typeface is used to emphasize a word or phrase. For example:

- Always follow safety procedures when operating the

equipment.

- There are several fax dialing methods available on your

WorkCentre Pro 412.

In addition to the step by step instructions available throughout this User Guide, a summary of the steps is contained in the Quick Pathway at the beginning of a chapter or section. After becoming familiar with the procedures for a particular feature, the Quick Pathway is a useful reminder of the steps required to access a particular feature.

About This Guide

Xerox WorkCentre Pro 412 User Guide Page 1-7

Notes

Hints

Cautions

Notes are statements that provide additional information. For example:

NOTE: You cannot include one group dial number in another group dial number.

Hints help users perform a task. For example:

HINT: For information about all the dialing methods available, refer to the section “Dialing Methods” on page 5-9.

Cautions are statements that suggest mechanical damage may be the result of an action. For example:

CAUTION:When cleaning the WorkCentre Pro 412, do not use organic solvents or aerosol cleaners.

Warnings

Warnings are statements that alert users to the possibility of personal injury. For example:

WARNING:This product must be connected to a protective earthing circuit.

Page 1-8 Xerox WorkCentre Pro 412 User Guide

Related Information Sources

Information available for the WorkCentre Pro 412 consists of:

-This User Guide

- The Quick Sta rt Gu id e

- The Installation Sheet

- The Customer Documentat ion CD

About This Guide

Xerox WorkCentre Pro 412 User Guide Page 1-9

Page 1-10 Xerox WorkCentre Pro 412 User Guide

2 Product Overview

Thank you for purchasing the WorkCentre Pro 412. This product provides printing, copying, faxing and scanning functionality.

This chapter provides an overview of your WorkCentre Pro 412 and step-by-step instructions for setting up your machine and installi ng the software.

This chapter includes:

- Unpacking

- Identifying the Machine Compone nts

- Control Panel Components and Keys

- Making Connections

- Installing Drum and Toner Cartridges

- Loading Paper

- Setting the Language

- Setting the Local ID and Name

Product Overview

- Setting the Date and Time

- Installing Software

Xerox WorkCentre Pro 412 User Guide Page 2-1

Unpacking

Remove the plastic film from the LCD. Remove all tapes and packing materials from your WorkCentre Pro 412.

Pull the Scan unlock switch located on the bottom of the scanner module toward you to unlock the scanner.

Using the instructions provided in this section, unpack your Xerox WorkCentre Pro 412.

Tape

LCD

Scanner module

Pull open the paper cassette and remove the packing material from the paper cassette.

Page 2-2 Xerox WorkCentre Pro 412 User Guide

Ensure that you have the following components:

USB Cable

AC Power Cord

Telephone Line Cord Software User

Documentation

Starter Toner Cartridge Drum Cartridge

NOTE: The WorkCentre Pro 412 is equipped with a USB port and a parallel port for use with IBM Compatible computers with a 100MHz Pentium or higher equivalent processor.

NOTE: You must be running Windows 98, Windows 2000 or Windows Me to use the USB cable. Otherwise, use a parallel cable. (Parallel or USB cables are not required for standalone features.)

Product Overview

HINT: If using a parallel cable, ensure that it meets IEEE standard 1284 specifications and is not longer than twelve feet.

Xerox WorkCentre Pro 412 User Guide Page 2-3

Identifying the Machine Components

Use the illustrations in this section, identify your WorkCentre Pro 412 components and their location.

Front View

Automatic Document Feeder

Control Panel

Document Guides

Document Input Tray

Document Output Tray

Paper Guides

Bypass Tray

Side Cover

Scanner Module

Page 2-4 Xerox WorkCentre Pro 412 User Guide

Paper Cassette

Front Cover

Release Latch

Rear View

Scan Module Connector

Telephone Connections

EXT.

LINE

USB Connector

Document Cover

Document Glass

Product Overview

Paper Cassette

AC Power Cord Connector

Parallel Connector

Xerox WorkCentre Pro 412 User Guide Page 2-5

Paper Exit Extension

Control Panel Components and Keys

Use the illustration below to identify the components and keys of your WorkCentre Pro 412 control panel.

Item

1 Pause PC Printing Use to pause a print job. When pressed again, the PC print

2 Reports Use to display a list of available reports for printing and the

3 2-Sided Copy Use to make one or two-sided copies from one-sided

4 Output Use to collate outputs in copy mode. 5 Reduce/Enlarge Use to adjust copy size from 25% to 400% when you feed an

6 Lighten/Darken Use to adjust contrast level prior to copying, faxing or

7 Paper Supply Use to select paper supply source between Cassette and

8 Resolution Use to adjust the resolution or sharpness for the current fax

9 Original Type Use to select original type between text, mixed, and photo for

10 Scan Options Use to select COLOR, B&W or GRAY mode for scanning.

Description Function

job is resumed.

menu map.

originals.

original from the document glass, and 25% to 100% from the ADF. When feeding from the document glass, Clone and AutoFit features are available using this key.

scanning.

Bypass in Copy or Fax mode.

or scan job.

copying, faxing, and scanning.

In Fax mode, B&W or COLOR mode is selectable.

Page 2-6 Xerox WorkCentre Pro 412 User Guide

Item

Description Function

11 Copy/Fax/Scan Use to select the functionality of the machine; COPY MODE,

FAX MODE or SCAN MODE. When the required mode displays, press Select or wait a few seconds to access the mode.

12 The display shows the current status of the machine and

guides the user through various tasks using a menu system for each operation.

13 Use to navigate the menu list vertically and horizontally.

14 Select Use to save a curr ent selection. 15 Job Status Use to display current job status and pending jobs. 16 Menu/Exit Use to enter or exit Menu mode. 17 Manual Group Use to send a fax job to multiple destinations. 18 Manual Dial Use to dial a fax number manually (inter-active dial). 19 Speed Dial Use to dial calls and send fax documents by entering a 2 digit

Speed Dial number which has been stored in the machine’s phone book memory.

20 Pause/Redial Use to redial the last phone number called or to add a pause

when storing a number in the phone book memory.

ABC

GHI

DEF

JKL

MNO

special functions in conjunction with the Menu button.

21 Use to dial a phone number, to enter a letter, or to choose

PQRS TUV WXYZ

Product Overview

22 Use to start a job.

23 Use to stop an operation at any time. Any operation

originating on a PC should be stopped on the PC.

Xerox WorkCentre Pro 412 User Guide Page 2-7

Item

Description Function

24 Clear/Clear All Clear/Clear All operates differently depending on the

selected mode:

• Copy Mode - Use to clear the copy quantity (while you are entering a number) or clear the currently selected feature setting (while you are programming a copy feature).

• Scan Mode - Use to return to Standby mode.

• Fax Mode - Use to clear an incorrect fax number. Press

twice to clear all currently user selected settings and return to Standby mode.

25 Illuminates when a system error occurs.

Entering Characters Using the Numeric Keypad

As you perform various tasks, you’ll need to enter names and numbers. For example, when you set up your machine you enter your name (or your company’s name) and telephone number. When you store Speed dial or Group dial numbers, you may also enter the correspondi ng name s.

Use the instructions below to enter alphanumeric characters.

When prompted to enter a letter, locate the button labeled with the character you want.

Press the button repeatedly until the correct letter appears in the display.

For example, to enter the

Numeric Keypad

letter O, press 6, (labeled MNO). Each time you press 6, the display shows a different letter, first M, then N and O, and finally 6.

You can enter special characters (space, plus sign, etc.). For details, see “Keypad Character Assignment” on page 9.

Page 2-8 Xerox WorkCentre Pro 412 User Guide

To enter additional letters, repeat the procedure.

If the next letter is printed on the same button, move the cursor by pressing , then press the button labeled with the letter you want.

The cursor moves to the right and the next letter appears in the display.

When you have finished entering letters, press [Select].

Keypad Character Assignment

Key Assigned Numbers, Letters or Characters

1 1 2 A > B> C > 2 3 D > E > F > 3 4 G > H > I > 4 5 J > K > L > 5 6 M > N > O > 6 7 P > Q > R > S > 7

Product Overview

8 T > U > V > 8 9 W > X > Y > Z > 9 0 + > - > , > . > ‘ > / > * > # > & > 0

Editing Numbers or Names

If you make a mistake, move the cursor under the wrong character by pressing or . Press the correct number to overwrite the inco rrect charact er. If y ou press [Clear /Clear All], all the characters are deleted.

Xerox WorkCentre Pro 412 User Guide Page 2-9

Inserting a Pause

With some telephone systems, you must dial an access code (9 for example) and listen for a second dial tone. In such cases, you must insert a pause in the telephone number. You can insert a pause while you are setting up a Speed dial number.

To insert a pause, press [Pause/Redial] at the appropriate place while entering the telephone number. A “-” will appear in the display at the corresponding location.

Page 2-10 Xerox WorkCentre Pro 412 User Guide

Making Connections

Connect the Scan Module cord to the port shown and fasten the side screws.

If required, connect your answering machine and/or telephone to the EXT jack.

Use the following instructions to make the necessary connections required to install your Xerox WorkCentre Pro

412.

Product Overview

Connect the Telephone Line Cord from the wall jack to the LINE jack.

Xerox WorkCentre Pro 412 User Guide Page 2-11

CAUTION:Shut down your computer before connecting the cable.

Connect the USB Cable directly to your computer.

USB Cable

Connect a Parallel Port Cable (sold separately).

Parallel Port Cable

NOTE: Use only the Parallel cable or the USB cable. You must be running Windows 98, Windows 2000 or Windows Me to use the USB cable. Otherwise, use a parallel cable. (Parallel or USB cables are not required for standalone features.)

HINT: If using a parallel cable, ensure that it meets IEEE standard 1284 specifications and is not longer than twelve feet.

Page 2-12 Xerox WorkCentre Pro 412 User Guide

+ 182 hidden pages