Page 1
Phaser
8560MFP
Letter-size
Color
Multifunction Printer
®
Xerox® Phaser® 8560MFP
Multifunction Printer
Evaluator Guide
Page 2
About this Guide
This guide will introduce you to the Phaser® 8560MFP multifunction printer
(MFP) and aid you in your evaluation process.
Section 1: Introducing the
Xerox Phaser 8560MFP
3 Overview
4 Phaser 8560MFP Configurations
Section 2: Evaluating
Multifunction Systems
6 Overview
7 Evaluate Productivity
10 Evaluate Installation
11 Evaluate Ease of Use and Management
13 Evaluate Reliability
14 Evaluate Versatility
15 Evaluate Security Capabilities
16 Evaluate Cost Control
Section 3: Inside a Solid Ink
Printing System
17 Overview
Section 4: Configurations,
Specifications, Supplies and
Options, Support and Additional
Information Sources
18 Configurations
19 Specifications, Supplies and Options
20 Support and Additional Information
Sources
2 Xerox Phaser 8560MFP Evaluator Guide
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Section 1: Introducing the
Xerox Phaser 8560MFP
Overview
The Phaser 8560MFP is a color multifunction printer that delivers tightly
integrated features, excellent color print quality and simple operation and
administration. Based on Xerox-exclusive solid ink color printing technology, the
Phaser 8560MFP offers easy cartridge-free ink loading without toner spills or empty
cartridges to throw away. The Phaser 8560MFP is a true multitasking MFP —
multiple features can be accessed simultaneously and new jobs can be programmed
even while pages are printing.
Multiple functions, no waiting
Spend less time creating and managing
your documents and more time on your
critical business activities. The Phaser
8560MFP will improve your efficiency and
productivity with an impressive array of
time-saving tools:
• Access the walk-up copying, scanning
and faxing features of the Phaser
8560MFP when you need them —
even while other jobs are printing
• Fast print speeds and a powerful
controller deliver efficient job processing
• Ease the chore of managing your hard
copy documents by scanning them
directly to your desktop, network
location or mailbox
• Avoid interventions by conguring total
paper capacity from 625 sheets up to
1,675 sheets
Outstanding color
Precise detail, rich and vibrant colors,
excellent print quality — the Phaser
8560MFP can help you create the materials you need to get your business noticed:
• The Phaser 8560MFP supports a broad
range of media, which allows you to
produce your short-run color projects
in-house
• Color-intensive jobs print reliably and
accurately with true Adobe® PostScript®
3™ and Xerox color correction technology
• Bright, vibrant solid ink print quality
delivers consistent prints day in and
day out
A snap to set up, operate
and share
Intuitive to operate with easy to replace
consumables – the Phaser 8560MFP
doesn’t get in the way of your productivity.
• Wizard-based print and scan driver
installation gets you up and running
in minutes
• Loading solid ink is as easy as loading
a stapler
• PrintingScout™ automated troubleshooting technology proactively alerts you if
your print jobs are interrupted and tells
you what action is required
• Use Xerox CentreWare® Internet Services
Embedded Web Server to manage and
configure the settings of your Phaser
8560MFP
• Built-in security features keep your
confidential data safe
Xerox Phaser 8560MFP Evaluator Guide 3
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Section 1: Introducing the
Xerox Phaser 8560MFP
Phaser 8560MFP Configurations
Phaser 8560MFP/D
Standard network printing, copying, network
scanning, faxing
Print Features:
• Print Speed — Up to 30 ppm color and
black-and-white
• First-Page-Out-Time — As fast as 6
seconds color
• Resolution —Up to 2400 FinePoint™
• Page Description Language — Adobe
PostScript
• Advanced Features — Custom-size pages,
Intelligent Ready, PrintingScout™, Booklet
printing, N-Up, Personal/Personal Saved/
Secure/Proof/Saved Print, Collation and more
Copy Features:
• Copy Speed — Up to 22 ppm color and
black-and-white
• Automatic two-sided output
• First-Copy-Out-Time — As fast as 15 seconds
color and black-and-white
• Resolution — 600 x 600 dpi
• Advanced Features — Book copying, Booklet
creation, Collation, Covers, Image Center,
Image Shift, N-Up, Repeat Image and more
®
3™, PCL® 5c emulation
®
Scan Features:
• Scan Speed — 22 ppm via DADF
• Resolution — Up to 600 x 600 dpi
• File Formats — JPEG, TIFF, PDF
• Scan Destinations — PC/Mac Desktop,
Mailbox, TWAIN application, Email (via PC),
System Hard Drive, User Name, Public/
Private Folders
Fax Features:
• Transmission Speed — Up to 33.6 kbps
• Resolution — Up to 400 x 400 dpi (Superne)
• Speed Dial — 200 individual settings, 100
group settings
• Advanced Features — LAN Fax, Fax to
multiple addresses, Delay Send, Auto
Suppression, Secure Fax
Duplex Automatic Document Feeder (DADF):
• Two-Sided Single-Pass Scanning of Original
Documents
• Capacity — Up to 50 sheets
• Supported Sizes — 4.5 x 5.5 in. to 8.5 x 14 in.
(114 mm x 140 mm to 216 mm x 356 mm)
• Supported Weights – 16 to 32 lb. bond (60 to
120 gsm)
Controller:
• Processor — 600 MHz
• Memory — 512 MB (1 GB maximum)
• Hard Drive — Minimum 40 GB
Connectivity: 10/100Base-TX Ethernet
and USB 2.0
Duty Cycle: 85,000 images per month
Paper Capacity: 625 total sheets
• Tray 1/Bypass Tray — 100 sheets
• Tray 2 — 525 sheets
Paper Handling:
• Supported Sizes —
– Tray 1/Bypass Tray — Custom sizes from
3 x 5 in. to 8.5 x 14 in. (76 x 127 mm to
216 x 356 mm)
– Tray 2–4 — Selectable sizes from 5.5 x
8.5 in. (140 x 216 mm) to 8.5 x 14 in.
(216 x 356 mm)
• Supported Weights —
– Tray 1/Bypass Tray — 16 to 40 lb. bond
(60 to 220 gsm)
– Trays 2–4 — 16 to 32 lb. bond
(60 to 120 gsm)
• Support for a wide range of papers, envelopes,
labels, transparencies and card stocks
4 Xerox Phaser 8560MFP Evaluator Guide
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Phaser 8560MFP/T
Phaser 8560MFP/X
Includes all capabilities of the Phaser
8560MFP/D, with the following upgrades:
Paper Capacity: 1,150 total sheets
• Tray 1/Bypass Tray — 100 sheets
• Tray 2 — 525 sheets
• Tray 3 — 525 sheets
System Cart
Includes all capabilities of the Phaser
8560MFP/T, with the following upgrades:
Controller:
• Processor — 600 MHz
• Memory — 1 GB
• Hard Drive — Minimum 40 GB
Paper Capacity: 1,675 total sheets
• Tray 1/Bypass Tray — 100 sheets
• Tray 2 — 525 sheets
• Tray 3 — 525 sheets
• Tray 4 — 525 Sheets
Xerox Phaser 8560MFP Evaluator Guide 5
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Section 2: Evaluating Multifunction Systems
Overview
As the company that invented laser printing, Ethernet networking, and the first
digital multifunction system, Xerox has invested years of research and development
in designing the most productive office devices in the industry. This experience has
positioned Xerox as the recognized leader in office MFP design and performance.
Based on our in-depth understanding of customer needs in the office, Xerox recommends
the following criteria be considered in the evaluation process of a workgroup MFP:
• Productivity — can it keep up with the
demands of a multiple user environment?
• Installation — how does the MFP ease the
demands of installing the system and software drivers?
• Ease of Use and Management — are all the
capabilities integrated and intuitive?
• Reliability — is it designed and built for
demanding use and backed by a quality
organization?
• Versatility — can the MFP grow if/when your
needs change?
• Security — is the MFP able to keep your
confidential information safe?
• Cost Control — can you monitor and control
your organization’s cost of printing?
MFPs often look the same from the outside
— based on a quick look at specifications on
speeds and resolution, it’s tempting to conclude
that most MFPs are basically equal. This section
of the Evaluator Guide will lay out essential criteria for evaluating MFPs — and demonstrate
how the Phaser 8560MFP surpasses expectations in each critical area.
6 Xerox Phaser 8560MFP Evaluator Guide
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Section 2: Evaluating Multifunction Systems
Evaluate Productivity
In addition to actual print engine speed, consider the things that affect overall
throughput. Overall productivity considerations include multitasking capability, the
speed of functions like scanning and faxing, device memory, and more. Can you manage the job queue, and can the system help proactively prevent downtime? Is the MFP
optimized for productivity? Does feature performance improve upon what you already
have in your environment, allowing you to boost productivity while updating your
infrastructure and/or consolidating devices? Does the system minimize network trafc
created by the scan and print functions? Can you monitor the device functions from
your desktop and at the device?
How the phaser 8560MFP
exceeds the productivity
requirement:
Overall Productivity
Overall productivity encompasses both raw
performance and system design. The Phaser
8560MFP multifunction printer delivers the
performance you need to power your busy
workgroup, starting with up to 30 ppm color
and black-and-white print speeds and up to
22 ppm color and black-and-white copy
speeds. The duplex automatic document
feeder (DADF) enables fast copy and scan
performance by automating the scanning of
multi-page originals, and scans both sides of
the page in one pass. Combined with first-pageout times of 6 seconds for color prints and 15
seconds for color copies, the performance of
the Phaser 8560MFP minimizes the time spent
by your employees waiting for the system to
complete its jobs.
Building on the impressive performance of the
print, copy, scan and fax functions, the Phaser
8560MFP also offers true multitasking opera-
tion. With many MFPs in this class, you cannot
program a job at the front panel while the MFP
is busy printing a print or copy job. The result is
idle time spent waiting for the MFP front panel
to become available again. This is not the case
with the Phaser 8560MFP — the front panel is
always available to program the next copy, scan
or fax job — even while the printer is busy with
a print or copy job. Program and scan the next
copy job, send a scan to your PC, or program
and scan a fax — all of these features remain
available, keeping you productive and avoiding
bottlenecks at the system.
The Phaser 8560MFP includes a number of
additional features to maximize productivity
and minimize downtime. These capabilities
include:
• Collation — Multiple sets of multipage jobs
automatically collated and ready for distribution, saving time and hassle.
• Intelligent Ready — Tracks usage patterns
to ensure the Phaser 8560MFP is ready to
print when you are, automatically warming it
up during times of typical office activity and
switching to power saver mode during times
of typical office inactivity.
• Job Pipelining — Simultaneously print one
job while processing the next.
• PhaserSMART
provides automated internet-based support.
• PrintingScout™ — Instantly displays pop-up
help messages if attention is needed during
print jobs, with instructions on how to resolve
issues.
®
— Remote diagnostic tool
• Smart Trays — Automatically pulls media
from the appropriate tray based on the media
size and type specified by the application.
• Solid Ink Supplies — Solid ink sticks are
quickly and easily loaded into the system —
like loading staples into a stapler, minimizing
downtime when supplies need replenishment.
Solid ink can be topped off at any time — so
gear up for that long print job or top off all
the ink when one color gets low.
• Support Centre — An electronic toolkit
installed with the driver that allows access to
all user documentation, tools and utilities.
Print Features
At its core, the Phaser 8560MFP is a workgroupready network color printer with fast printing
speeds and no speed penalty for color. It
features a print speed of up to 30 ppm for both
color and black-and-white and a first-page-out
time as fast as 6 seconds for color. Automatic
two-sided printing saves paper and gives your
printed materials a professional image. The
combination of a print resolution of up to 2400
FinePoint™ and the vibrant, glossy color of solid
ink enables the Phaser 8560MFP to deliver
excellent print quality.
Xerox Phaser 8560MFP Evaluator Guide 7
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Print features are accessed via easy and
intuitive print drivers that utilize true Adobe
PostScript
®
3™ or PCL® 5c emulation. These
®
print drivers include bidirectional communication, which present system and supply status
without forcing you to walk to the MFP or open
a separate application. Other advanced print
features and settings available within the print
driver include:
• Automatic Color Correction — Manage
the color output of the Phaser 8560MFP
and match the color of various monitor and
printer types
• Booklet Printing — Configures printed docu-
ments for folding into booklets
• Color Printing Password — Grant access to
color printing capabilities to select individuals
• Cover Sheets — Pull specified media from
a separate paper tray for specific pages in a
print job
• Custom-Size Pages — Fit image to any
paper size from 3 x 5 in. to 8.5 x 14 in.
• N-up Printing — Print multiple pages of a
document onto one side of paper
• Separation Pages — Easily sort jobs in the
output tray with pages that identify the print
job and owner
• Watermarks — Add watermarks to preserve
security or define use of printed documents
Copy Features
The Phaser 8560MFP is a full-featured copier,
and with a copy speed of up to 22 ppm and
a first-page-out time as fast as 15 seconds for
both color and black-and-white, there is no per-
formance compromise. The DADF automatically
processes multiple pages and can scan both
sides of an original in a single pass.
The control panel of the Phaser 8560MFP
is designed to help you program your job as
quickly and efficiently as possible, with hard
button selections for Color Mode, Original
Type (photo, graphics, graphic/text mix, text),
Output Quality, 2-Sided Setting (2-2, 2-1, 1-2,
1-1), Lighten/Darken, and Reduce/Enlarge. The
interactive display also eases advanced feature
programming, including:
• Color Copy Password Protection —
Password-based access to color copy features
restricts color usage to authorized users
• Cover Pages — Pull specified media from
a separate paper tray for specific pages in a
copy job
• Edge Erase — Remove page edges to
improve copy quality
• Gutter Erase — Improve quality of copied
book pages by removing image of page
binding
• N-Up Copying — Copy multiple pages of a
document onto one side of paper
Scan Features
The Phaser 8560MFP delivers overall scan performance that can meet the needs of your busy
employees. Up to 22 ppm scanning through the
DADF, with the ability to scan both sides of an
original document in a single pass, means the
Phaser 8560MFP can process even large multipage scan jobs quickly. A resolution of up to
600 x 600 dpi and settings for photos, graphics,
mixed and text files mean you can choose the
resolution you need to get your job done right.
You also have a choice of file formats for your
scanned images, including JPEG, TIFF and PDF.
The Phaser 8560MFP offers a variety of scan
destination options. Choose from:
• Scan to PC/Mac — Scan files directly to your
PC or Mac desktop simply by selecting your
username from a list accessed from the front
panel of the Phaser 8560MFP.
• Scan to Public/Private Folder — Scan files
to a public or private folder on the Phaser
8560MFP hard drive, then retrieve from your
computer via any standard web browser.
• Scan to Email (via PC) — Send scanned
files to one or many email locations using the
Xerox Scan Utility.
• Scan to Application — Utilizing the included
TWAIN or WIA scan drivers, scan les directly
into your application workflows.
8 Xerox Phaser 8560MFP Evaluator Guide
• Poster Copying — Copy an image onto
many sheets of paper (up to 3 x 3) to create
a poster-size image
• Watermarks — Add watermarks to preserve
security or define use of copied documents
Page 9
Fax Features
The Phaser 8560MFP includes fax in its stan-
dard functionality. With built-in 33.6 kbps fax
transmission speeds, support for up to 200
speed dial settings and 100 group dial settings,
and up to 400 x 400 dpi (Superne) transmission resolution — the Phaser 8560MFP is the
only fax machine you’ll need. Further, the
multitasking capabilities built into the Phaser
8560MFP mean it will be available when you
need it to be — no need to wait for a print or
copy job to finish before you can program your
fax job.
The Phaser 8560MFP also includes PC Fax capabilities as part of its standard feature set. PC
Fax allows you to send a fax from your desktop
as easily as you would send a print job to the
printer. In the Phaser 8560MFP print driver,
simply select “Fax” in the “Walk-Up Features”
drop-down menu on the “Output Options” tab,
and your electronic file will be faxed — save
yourself the steps of first printing the document
and then going to the system to send the fax.
Network Traffic
The Phaser 8560MFP limits network bandwidth
consumption in a variety of ways. Files are sent
over the network just once, regardless of how
many sets are printed. A job consisting of five
sets of a 10-page document is sent over the
network as 10 pages; files are processed at the
device and off the network, freeing up users’
workstations and minimizing network traffic.
The Phaser 8560MFP also supports a variety of
compression methods and file formats to limit
the impact of scanned images on your network.
Users can select from JPEG, TIFF and PDF to
find the right combination of file size and image
quality for their scan jobs.
Managing Jobs
Up-to-date information is available for every job
type, including print, copy, scan, email or fax —
there are no unknowns. Both at the device via
the front panel, or from your desktop via the
network, you can manage documents and jobs
in the job queue, display job progress and status, and delete jobs with a few mouse clicks or
button pushes. Further, if one of your print jobs
is interrupted, PrintingScout will alert you to the
issue and provide instructions on how to get the
Phaser 8560MFP back up and running.
Xerox Phaser 8560MFP Evaluator Guide 9
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Section 2: Evaluating Multifunction Systems
Evaluate Installation
Installing and deploying a fleet of multifunction systems throughout your
organization is a potentially time-consuming and complicated process. This
process is not limited to physically placing the units in your environment — it also
extends to how these systems will integrate into your existing network infrastructure.
You also need to consider the process required to deploy printing and scanning
services to your users, and how automated that process can be.
How the phaser 8560MFP
exceeds the installation
requirement:
Easy to Install
Installation is a snap — once you’ve decided
where in your office to locate the Phaser
8560MFP multifunction printer, simply open the
packaging and follow the easy-to-understand
graphical installation instructions. Assemble the
product (comprised of print engine, scanner
module and extra paper trays depending on
your conguration), plug in the power and network cables and power it up — it will automatically connect to your network and already has
supplies installed.
Easy to Deploy
Once you’ve assembled the Phaser 8560MFP,
turned it on and connected it to your network,
installing drivers to your employees’ computers
is a simple, wizard-based process using either
the included CD-ROM or connecting to the
Phaser 8560MFP via any standard web browser.
When you insert the installation CD, you will be
presented with links to a variety of information
and tasks including installing drivers, accessing
guides and tutorials, registering your printer, or
accessing the Xerox Color Connection website.
Choosing “Install Driver” will give you the choice
of installing both the print and scan drivers,
or installing the print or scan drivers individually — you decide what features of the Phaser
8560MFP your employees can access.
10 Xerox Phaser 8560MFP Evaluator Guide
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Section 2: Evaluating Multifunction Systems
Evaluate Ease of Use and Management
Look for fully integrated functions that combine to create more value than the
sum of their parts. Are the functions easy to learn? Is the user interface consistent
from function to function? Do the network features give you full access to the power
of your system? Does the device include additional software to take full advantage of
your digital documents? Is the device easy for your IT organization to manage as part
of its infrastructure?
How the phaser 8560MFP
exceeds the ease of use
requirement:
Intuitive User Interface
The Phaser 8560MFP multifunction printer front
panel has been designed to help you quickly
and easily program your jobs, making commonly used settings available on the front panel
while providing access to advanced features
through the graphic display screen. Five buttons
give one-touch access to the copy, scan, print,
fax and system functions, with the currently
selected button identified by an illuminated
button. Advanced options available on the left
side of the front panel include:
• Color Mode — Selections include black-and-
white, color and automatic
• Document Type — Choose from photo,
graphic, mixed, and text settings
• Output Quality — Four image quality set-
tings from photo mode to draft
• 2-Sided — Settings include 2-1, 2-2, 1-2, 1-1
for copying; 2-1 or 1-1 for scanning and faxing
• Lighten/Darken — Seven options for lighten-
ing or darkening a copy or fax job
• Reduce/Enlarge — Multiple pre-set settings
for reducing and enlarging copy size, with
detailed and automatic settings
The availability of advanced options changes
to match the currently selected function. For
example, in Copy mode, each of the advanced
options is available, as each is pertinent to copy
job programming. When Scan mode is selected,
only Color Mode, Document Type and 2-Sided
are available, as the Output Quality, Lighten/
Darken and Reduce/Enlarge options are irrelevant to programming a scan job. The graphic
display interface is also context-specific, changing to include options and settings that are
relevant to the selected function and making
advanced and detailed settings easily available
when programming jobs.
The right side of the front panel includes the
dedicated fax buttons, alphanumeric keypad
and control buttons. The fax buttons provide
easy access to the speed dial, send list, delay
send and pause fax features. The alphanumeric
keypad is for inputting fax numbers and copy
quantities. The control buttons include the Clear
All button, the Stop button, and the ubiquitous
green Start button.
Bidirectional Drivers
The Phaser 8560MFP print driver features a
clear graphical user interface that provides an
easy, intuitive way to interact with the system.
The print driver provides bidirectional information, indicating device status, job status,
currently loaded paper sizes and types, and
supplies status – there is no need to consult
separate software in order to obtain this
information.
The print driver user interface is designed to
give quick and easy tab-based access to commonly used and advanced features. Tab options
include:
• Layout — The default driver tab, which
include settings for page orientation, twosided settings and N-up printing
• Paper/Quality — Paper selection settings
and status, as well as options for print quality
and cover pages
• Output Options — Settings for Walk-Up™
Features like Secure and Proof Printing and
insertion of separation pages
• Xerox Color Correction — Offers a set of
advanced features for controlling the color
output of your Phaser 8560MFP, with settings for matching the color of other printing
devices and computer displays
• Troubleshooting — Settings for the
PrintingScout utility and links to online help
resources
Xerox Phaser 8560MFP Evaluator Guide 11
Page 12
How the phaser 8560MFP
exceeds the ease of management
requirement:
Network Printing
It couldn’t be easier for the network administrator. The Phaser 8560MFP multifunction printer
integrates seamlessly into virtually any network
environment. Network configuration is easy
with CentreWare install wizards, which eliminate
the need for IT staff to travel from device to
device to reset parameters, connect users or
manage job queues. Built-in support for Simple
Network Management Protocol (SNMP) eases
the step of integrating network-enabled Phaser
8560MFPs into your pre-existing network
environments.
CentreWare Management Software
Xerox CentreWare
utility is a powerful enterprise management
solution for IT CentreWare Web is optional
free software that eases the chore of installing,
configuring, managing, monitoring and pulling
reports from the networked printers and MFPs
throughout the enterprise — regardless of
vendor. Xerox also addresses enterprise asset
management through compatibility with
network management tools from a variety
of vendors.
®
Web Network Management
The Phaser 8560MFP also includes
CentreWare
®
Internet Services, an embedded
web server that allows for management of individual devices, including performing detailed
status checks and settings changes without any
special software tools.
Third Party Management Integration
To ease integration into environments with
products from multiple vendors, the Phaser
8560MFP can integrate with third party management applications like Unicenter
®
Tivoli
NetView®, Microsoft® Management
Console, and HP
®
OpenView®.
®
TNG,
Xerox Office Services
Finally, Xerox offers a set of services for managing document output and asset infrastructure
in the office. These services deliver measurable
business results by leveraging a powerful set of
office technologies, business processes, methodologies, and software tools to reduce costs
and improve productivity. These offerings are
summarized in Section 4 of this guide.
12 Xerox Phaser 8560MFP Evaluator Guide
Page 13
Section 2: Evaluating Multifunction Systems
Evaluate Reliability
Productivity relies on tools that do their job day in and day out. Consider how
often you need to intervene with the machine to replace paper or other consumables
or to clear jams or other problems. How easy are those interventions and how long is
the device typically down? If outside assistance is required, how easy is it to arrange,
and how long do you have to wait? Has the device been tested and certified by independent industry participants?
How the phaser 8560MFP
exceeds the reliability
requirement:
Day to Day Operation
Easy-to-load solid ink contributes to the reliable
daily operation of the Phaser 8560MFP multifunction printer. Loading solid ink sticks into the
printer is as easy as reloading a stapler, and you
can top off the ink supply without interrupting
a print job or having to wait until the ink runs
completely out.
If you do run into an issue that needs attention,
whether it’s paper that needs replenishment or
a door that was left open, PrintingScout technology will proactively alert you to the interruption and prompt you with instructions on how
to resolve the issue. By proactively instructing
you on how to solve issues, and allowing you
to keep supplies full at all times, the Phaser
8560MFP helps you avoid downtime and maintain productivity.
Xerox also provides an online resource for
troubleshooting and technical information
called PhaserSMART (www.phasersmart.com).
Via the Internet and with your permission,
PhaserSMART gathers information stored
on your printer to diagnose technical issues
and collect relevant solutions from the Xerox
Knowledge Base. If PhaserSMART can’t resolve
your issue, it will help you connect with a local
Authorized Service Provider or open a support
request with Xerox Customer Support.
Service and Support
Building on the reliability engineered into the
Phaser 8560MFP, Xerox has trained and developed a sophisticated service-delivery network
that help you maintain your equipment, and
train you and your users to get the most out
of it.
Compliance and Certifications
The Phaser 8560MFP has been evaluated for
functionality and quality by a number of independent entities and has been awarded
the following certifications:
• Certied to UL 60950-1/CSA 60950-1-03,
1st Edition
• Canada ICES-003 Class A
• EN 60950-1
• EN 55022, Class A
• RoHS Directive 2002/95/EC
• FCC Part 15, Class A
• Low Voltage Directive 73/23/EEC
• EMC Directive 89/336/EEC
• EN 55024
• GOST
Xerox Phaser 8560MFP Evaluator Guide 13
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Section 2: Evaluating Multifunction Systems
Evaluate Versatility
Does the product have multiple configuration options to choose from, to fit
your environment? Does the MFP feature the media support your business requires?
Can multiple functions be performed simultaneously? Are third-party solutions available to integrate the MFP into your business processes?
How the phaser 8560MFP
exceeds the versatility
requirement:
Configurations
All four configurations of the Phaser 8560MFP
multifunction printer come standard with the
full complement of color and black-and-white
MFP features — network printing, copying,
scanning and faxing. The four configuration
options enable you to right-size the Phaser
8560MFP for your office, choosing the right
paper capacity and memory required to support
your employees.
Media Support
The Phaser 8560MFP is an excellent option for
busy offices and workgroups who print on a
variety of media types and sizes (up to 8.5 x 14
in.). Media weights from 16 to 40 lb. bond (60
to 220 gsm) are supported through the Tray 1
multi-purpose tray; all other trays support 16 to
32 lb. bond (60–120 gsm). The DADF supports
media from 16 to 32 lb. bond (60 to 120 gsm)
to accommodate a broad range of original
documents for copying, scanning and faxing.
The 8.5 x 14 in. platen glass eases the scanning
and copying of larger documents like books and
legal contracts.
In addition to plain paper stocks, the Phaser
8560MFP supports media types including transparencies, envelopes, labels, glossy paper and
custom-size paper.
True Multitasking
The Phaser 8560MFP is a true multitasking
MFP, delivering optimized system performance
and increasing employee productivity. The
Phaser 8560MFP front panel stays available for
programming jobs even while the engine is busy
printing or copying pages — preventing bottlenecks at the system by allowing employees to
program scan, fax or copy jobs without waiting
for prior jobs to complete. For example, if you
need to make a quick copy before heading into
a meeting and find the system busy with a long
print job, you can make your copy — the Phaser
8560MFP will temporarily pause the print job,
make your copy, and pick up the print job where
it left off.
Xerox Alliance Partner Solutions
Xerox Alliance Partners offer a wide range of
server- and client-based software solutions that
extend the value of Xerox products by providing advanced solutions for document distribution and management, access and usage
control, job tracking/reporting, and output fleet
management.
14 Xerox Phaser 8560MFP Evaluator Guide
Page 15
Section 2: Evaluating Multifunction Systems
Evaluate Security Capabilities
What types of security features does your office require? Does the device have
the security features to meet this demand? Can the device access be protected by a
password? Does the device remove latent images on disk drives and in memory?
How the phaser 8560MFP
exceeds the security requirement:
Standard Security Features
Xerox is committed to the security of its products and takes a unique approach to security
within the document industry. Xerox believes
security should be built in as a core component of the MFP system and its controller. For
instance, full system status is available through
the CentreWare Internet Services interface,
using a secure model that does not compromise
users’ information. Some competitors’ devices
actually allow users to view the front panel UI in
its current state, making confidential long-distance calling codes or email addresses available
to all users — and thus unsecure.
Key security features built into the Phaser
8560MFP include:
• Hard Drive Overwrite — Electronically erases
print, scan and copy data from the hard disk
using a 3-pass algorithm specified by the U.S.
Department of Defense Directive 5200.28-M
• Secure Print — Gives users control of when
confidential print jobs are run by saving the
print job to the MFP hard drive until a PIN
code is input at the front panel to release
the job
• Removal of Unprinted Secure Jobs —
System administrators can schedule the
automatic deletion of unprinted Secure
Print jobs, to prevent a backlog of sensitive
documents from collecting on the Phaser
8560MFP hard drive
• Print Host Access List — Allows system
administrators to tightly control who prints
to the Phaser 8560MFP
Xerox Phaser 8560MFP Evaluator Guide 15
Page 16
Section 2: Evaluating Multifunction Systems
Evaluate Cost Control
Controlling the cost of MFP and printer fleets is a critical capability for organizations of any size. Does your MFP provide the tools you need to manage and track
your employees’ printing and copying, and its associated cost? Can your MFP vendor
offer you an all-inclusive monthly contract that includes printing and maintenance
costs? Does your vendor have the expertise to analyze your environment and your
printing needs to help right-size your fleet to fit your company’s needs?
How the phaser 8560MFP
exceeds the cost control
requirement:
Managing and Tracking Costs
For any IT department managing a fleet of MFP
systems, managing and tracking the cost of
operating these products is critical. The Xerox
Phaser 8560MFP includes the following utilities
for tracking and managing costs:
• Password Protection — Restrict access to
color printing capabilities to select individuals
• Usage Analysis Tool — Improved to enable
administrators to collect, organize and analyze job accounting data from multiple users.
This is very helpful for calculating chargeback
billing or planning an optimized printer and
MFP deployment
Another cost management option is a Xerox
maintenance and supplies contract. With this
contract, per-page printing costs are fixed,
meaning the per-page charge is consistent
regardless of how much solid ink is used.
Similarly, page size does not affect your page
cost — letter, legal or index card page sizes
carry the same cost.
Assessing Your Environment
Xerox can help you decrease your overall document costs by optimizing and right-sizing your
technology deployment. Three levels of assessment tools and services are available to help
you deploy the right mix of equipment to best
serve the needs of your environment:
• Xerox Office Efficiency Calculator — A five
minute, web-based “instant analysis” offers
suggestions on your technology needs using
information you enter on your environment
and key, known industry metrics.
• Xerox Office Productivity Advisor (XOPA)
— A more in-depth web-based tool that
assesses your specific document environment. XOPA results suggest better ways to
manage page volume between printing,
copying and faxing — delivering end user
satisfaction and cost efficiency. XOPA is a free
service performed by your local Xerox sales
representative.
• Xerox Office Document Assessment (ODA)
— An analytical model that measures and
analyzes your current document production
infrastructure, the ODA provides in-depth
improvement plans for significant cost savings
and increased efciency. The ODA is a six-
sigma fee-based tool and consulting service
oriented toward enterprise level organizations.
16 Xerox Phaser 8560MFP Evaluator Guide
Page 17
Section 3: Inside a Solid Ink Printing System
Drum
Maintenance Roller
Drum Maintenance
Pivot Plate
Drum Maintenance
Camshaft
Blade
Oil On Drum
Jet Stack
Reservoir
Purge Tube
Drum
Printhead
Printhead
Driver Board
Preheater
Tr ansfix Roller
Paper Path
Drum
Drum Heater
Exit Sensor
Preheat Exit Sensor
Preheat Entry
(Deskew) Sensor
Tr ansfix Roller
Paper Preheater
Strip
Sensor
Paper Exit Sensor
Exit Module Elevator
Ink Loader
Ink Stick
Ink Melt
Units
Ink Low Sensors
Ink Out Sensors
Printhead
Overview
Look inside the Phaser 8560MFP multifunction printer and you’ll find a surprisingly simple printing mechanism for such a powerful printer. In simplest terms, to
make a print, a printhead applies ink droplets, constituting a printed image, onto a rapidly
rotating, heated drum. The image is transferred directly off the drum onto a sheet of paper.
The final print is completely dry since the ink solidifies as soon as it transfers to the paper.
Advantages
Preparing to print. As the printing process begins,
the long-life maintenance roller quickly applies a
microscopic layer of silicone oil to the heated drum
for reliable ink release.
• A simple, robust, reliable printing mechanism
• Maintenance roller lasts up to 30,000 prints (in
Extended Maintenance Kit)
• No complex consumables
Single pass imaging. Next, the full-width printhead
applies all colors at the same time on the rotating
drum.
Image transfer. A sheet of paper is rapidly fed
between the drum and a transfix roller, transferring
the ink to the paper.
Ink bonding. As the ink on the drum transfers to the
paper, it penetrates the paper’s fibers, but without
the spreading of liquid ink-jets or the toner scattering of laser. The ink cools and solidifies immediately,
forming a strong, permanent bond to the paper.
Two-sided output. For automatic two-sided output,
after the first side is printed, the paper is fed back
across the drum through the duplex paper path. The
second image on the drum
is transferred to the other side of the sheet
of paper.
• High-speed image transfer
• Simultaneous application of all colors eliminates
misregistration of separate cyan, magenta, yellow,
and black image layers
• High-speed image transfer
• A short, simple paper path for speed and high
reliability
• Transfer printing process yields great print quality
on a wide variety of papers
• No fuser required
• Colorfast printing with no smearing or
drying time
• More consistent color quality on a
wider range of media than liquid ink-jet
or color laser
• A simple, short, built-in duplex paper path means
faster two-sided output and fewer paper jams
• No additional paper tray required
Reloading. The ink loader draws ink from mess-free
solid ink sticks instead of a single-use toner cartridge.
Ink can be replaced or added at any time without
taking the printer offline.
• Easy, on-the-y ink stick reloading for
continuous operation
• Ink loader can be “topped off” before long, high-
coverage print jobs to avoid interruptions
• More environmentally friendly; less waste packaging, less waste ink by-products
Xerox Phaser 8560MFP Evaluator Guide 17
Page 18
Section 4: Configurations, Specifications, Supplies and
Options, Support and Additional Information Sources
Configurations
Speed
Duty Cycle
Paper Handling
Paper input
Tray 3: 525 sheets Optional Standard
Tray 4: 525 sheets Optional Standard
Document handler Duplex Automatic Document Feeder: 50 sheets
Paper output 250 sheets
Two-sided output Standard
Tray 1: 100 sheets; Custom sizes: 3.5 x 5 in. to 8.5 x 14 in. / 76 x 127 mm to 216 x 356 mm
Tray 2: 525 sheets; Selectable sizes: 5.5 x 8.5 in. to 8.5 x 14 in. / 140 x 216 mm to 216 x 356 mm
8560MFP/D 8560MFP/T 8560MFP/X
Up to 30 ppm color / 30 ppm black-and-white
85,000 images / month
Copy
First-page-out time As fast as 15 seconds color / 15 seconds black-and-white
Resolution (max) 600 x 600 dpi
Copy features Book copying, Booklet creation*, Collation, Covers, Image Center, Image shift, N-up, Reduce / Enlarge, Repeat image, Color Password Protection
Print
First-page-out time As fast as 6 seconds color
Resolution (max) Up to 2400 FinePoint™
Memory (std / max) 512 MB / 1 GB 1 GB / 1 GB
®
Processor / PDL 600 MHz processor / True Adobe
Connectivity 10/100Base-TX Ethernet, USB 2.0, IPv6**
Print features Custom-size pages, Xerox Installer, Intelligent Ready, Booklet printing*, Smart Trays, Remote Printing, Job Accounting, Printer Neighborhood, Run Black
Productivity kit Hard drive: Personal/Personal Saved/Secure/Proof/Saved Print, Print With, Extended font/form storage, Collation, Hard Drive Overwrite
PostScript® 3™, PCL® 5c emulation
Scan
Scan destinations Scan to PC / Mac, Scan to TWAIN application, Scan to email (via PC), Scan to desktop, Scan to Public / Private Folders
Scan to PC Desktop
®
Optional Standard
Fax
Fax features 33.6 kbps Super Group 3, 200 individual / 100 group Speed dials, fax to multiple addresses, Fax security
18 Xerox Phaser 8560MFP Evaluator Guide
Page 19
Section 4: Configurations, Specifications, Supplies and
Options, Support and Additional Information Sources
Specifications, Supplies and Options
Specifications
®
Device Management Xerox
Media Handling Tray 1: Weights: 16 to 40 lb. bond, 50 to 80 lb. cover, / 60 to 220 gsm; Custom sizes from 3 x 5 in. to 8.5 x 14 in. / (76 x 127 mm to 216 x 356 mm)
Operating Environment Temperature: Nonoperating: -22° to 140° Fahrenheit (-30° to 60 ° Celsius), Operating: 50° to 90° Fahrenheit (10° to 32° Celsius);
Electrical 110 – 240 V, 50 – 60 Hz; Power Consumption: Average: 230 W, Maximum: 1,500 W; ENERGY STAR
Dimensions
(Width x Depth x Height)
Certification Certied to UL 60950-1/CSA 60950-1-03, 1st Edition, FCC Part 15, Class A, Canada ICES-0 03 Class A , Low Voltage Directive 73/23/EEC ,
Supplies Part Number Description Capacity
Routine Maintenance Items Part Number Description Capacity
1 Average Continuous Composite CMY Yield in accordance with ISO/IEC 24711. Yield will vary based on image, area coverage and print mode.
2 Declared Yield based on A4-/letter-size 20 lb. (75 gsm) pages. Yield will vary based on media type, size, weight, orientation and usage patterns.
CentreWare® Printer Management for Microsoft® and UNIX®, Xerox CentreWare IS Embedded Web Server, Xerox CentreWare Web,
Xerox NDPS Gateway, Usage Analysis Tool, Conguration card , PrintingScout™, MaiLinX email alerts, PhaserSMART
Trays 2–4: 16 to 32 lb bond, 22 to 45 lb. cover / 60 to 120 gsm; Selectable sizes from 5.5 x 8.5 in. to 8.5 x 14 in. (140 x 216 mm to 216 x 356 mm)
DADF: 16 to 32 lb. bond, 22 to 45 lb. cover / 60 to 120 gsm; Sizes from 4.5 x 5.5 in. to 8.5 x 14 in. (114 x 140 mm to 216 x 356 mm)
Relative Humidity: Nonoperating: 10% to 95%, Operating: 10% to 80%; Sound Power Levels: Operating: 54 dBA, Standby: 33 dBA
®
(Phaser 8560MFP S conguration only)
Phaser 8560MFP : 20.9 x 26.2 x 24.4 in. (532 x 665 x 620 mm); weight: 93 lb. (43 kg)
Additional feeder: 5.3 in . (135 mm); weight: 16 lb. (7.3 kg)
System Cart: 19.7 x 27 x 14.2 in. (500 x 670 x 360 mm)
EN 60950 -1, EMC Directive 89/336/EEC, EN 55022, Class A , EN 55024, RoHS Directive 2002/95/EC, GOST
108R00726 Genuine Xerox Solid Ink, Black (3 sticks) Average 3,400 standard pages
108R00723 Genuine Xerox Solid Ink, Cyan (3 sticks) Average 3,400 standard pages
108R00724 Genuine Xerox Solid Ink, Magenta (3 sticks) Average 3,400 standard pages
108R00725 Genuine Xerox Solid Ink, Yellow (3 sticks) Average 3,400 standard pages
108R00727 Genuine Xerox Solid Ink, Black (6 sticks) Average 6,800 standard pages
108R00675 Standard Capacity Maintenance Kit Approximately 10,000 pages
108R00676 Extended Capacity Maintenance Kit Approximately 30,000 pages
109R00754 Waste Tray N/A
016-1845-00 Cleaning Kit N/A
qualified
®
1
1
1
1
1
2
2
Options Part Number Product Code Description
097S03319 YVN 525-Sheet Feeder
097S03382 WKE 512MB Phaser Memory
097S03740 BXC Wireless Network Adapter with North American power converter
097S03318 VVM System Cart
097S03735 BVL Scan to PC Desktop Pro Small Business Edition (standard on 8560MFP/X)
097S03739 BXB Scan to PC Desktop SE Small Business Edition
Xerox Phaser 8560MFP Evaluator Guide 19
Page 20
Section 4: Configurations, Specifications, Supplies and
Options, Support and Additional Information Sources
Support and Additional Information Sources
Unrivaled service and support
Behind every Xerox product is a large network
of customer support that’s unrivaled in the
industry and available when you need it. Xerox
service professionals use leading-edge technologies to keep you up and running. They’re even
linked to the engineers who designed your product, so you can be confident when you choose
Xerox. And Genuine Xerox® supplies are always
readily available.
Total satisfaction guaranteed
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the industry, covers Phaser systems that have been continuously maintained by Xerox or its authorized
representatives under a Xerox express warranty
or Xerox maintenance agreement. You decide
when you’re satisfied.
Xerox Office Services Support
Asset Management Services
• Asset Optimization and Tracking — Process
and tools to optimize an enterprise’s office
output infrastructure and reduce hard costs.
• Break-Fix Management — Single point of
ownership and management for break-fix
service for all brands of office output devices
• Supplies Management — Process and tools to
procure, monitor and replenish all document
related supplies proactively.
Imaging and Output Management Services
• Output Management — Single point of
management of office output from all output
devices — regardless of manufacturer
• Image Capture and Workow — Cost-efcient
solutions for capturing, managing, retrieving and distributing information into digital
repositories.
Support Services
• Technology Procurement & Deployment —
A creative and flexible end-to-end print/
computer product acquisition solution using a
single-point-of-contact model, while lowering
the total cost of acquisition.
• Help Desk Services — A broad range of enterprise services managed through a centralized
single point of contact and delivered through
an on-site or off-site model.
• End User Services — Microsoft software
implementation, IT project consulting, and
customer education.
Access Managed Services
• Student/Patron Access Services — Custom
designed and implemented customermanaged solutions for student and library
patron print access management.
Additional Information Sources
Phaser 8560MFP Front Panel:
The Front Panel offers tools and information
pages to help with machine set-up, feature
selections, solve operational problems, media
feed and supply issues.
Customer Documentation contains:
• Read Me First
• Quick Reference Guide
• Training and Information CD
• System Administrators CD
• CentreWare Network Services
• Print Drivers
• Management Tools
On the Web
Visit www.xerox.com/office for:
• Product, supplies, and support information
• Downloading drivers
• Finding your local Xerox sales representative
• On-line documentation
Visit www.xerox.com/office/support for:
Support and service information including the
same troubleshooting knowledge base used by
Xerox Customer
Support staff to provide the latest technical
information on:
Questions? Comments? Problems?
If you have any questions, please contact your Xerox sales representative, call 1-800-ASK-XEROX,
or visit us on the web at www.xerox.com/office.
Multifunction Device
CCD – 035
© 2010 Xerox Corporation. All rights reserved. XEROX® and XEROX and Design®, Phaser®, PhaserSMART®, CentreWare®, PrintingScout™ and Walk-Up® are trademarks of Xerox Corporation in the US and/or other countries. All other trademarks are the property of their respective manufacturers. PANTONE® Colors generated may not match PANTONE-identified standards.
Consult current PANTONE publications for accurate color. PANTONE‚ and other Pantone, Inc. trademarks are the property of Pantone, Inc. PCL® is a registered trademark of HewlettPackard. For 8560MFP S configuration only: as an ENERGY STAR®‚ partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information in this brochure is subject to change without notice. 5/10 610P727370F 856EG-02UG
For 8560MF P S
configuration only
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
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