Xerox Phaser 850 User Manual

PhaserLink

User Manual

Remote Internet Printing Software

V3 November 1999 46XX-34

Copyright © Tektronix, Inc. Printed in the United States of America. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

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1 PhaserLink Remote Internet Printing Software Overview

How PhaserLink Remote Internet Printing Software works 1 Supported operating systems 2 Understanding PhaserLink Remote Internet Printing Software

fundamental concepts 2

Clients and servers 2

Email servers 2

PhaserLink Remote Internet Printing servers 3 Email accounts 3 Communication using TCP/IP 3 Communication on the Internet 4 Understanding the PhaserLink Remote Internet Printing process 4

Simple, recommended configuration 4

Alternative configuration 5

Overview of steps you need to complete 6

Understanding what printers can comprise a group 6

2 Setting Up and Configuring Printers from the PhaserLink Web Page

System requirements 7 Overview of setup and installation 8 Configuring your printers 8

Printer configuration for Phaser 850 printers 9 Printer configuration for Phaser 840, 740, 780, and 360 printers 9

Required fields on the PhaserLink Printing Settings web page 10

Fields required for email status messages 10

Optional fields on the PhaserLink Printing Settings web page 11

Applying your changes 11

3 Installing and Configuring PhaserLink Remote Internet Printing Software

Installing the client software 14 Getting to know the Destination Manager 15 Adding an Internet-connected printer 17

How the Internet-connected Printers list relates to the Windows Printers folder 21

Adding groups of Internet-connected printers 22

How the Internet-connected Groups of Printers list relates to the Windows Printers folder 23

Adding printers to a group 23 Deleting printers and groups 24 Requesting a printer’s status 25 Controlling the appearance of the Destination Manager 25

Displaying and suppressing the toolbar 25 Displaying and suppressing the status bar 25

Closing the Destination Manager 26

User Manual

iii

4 Printing with PhaserLink Remote Internet Printing Software

Using the Print Redirector 28

Adding groups and printers to the destination list 28 Removing groups and printers from the destination list 28 Setting options for the current job 29

5 Using Advanced Features

Creating subgroups 31 Viewing and modifying printer properties 32 Viewing group properties 34 Renaming printers and groups 35 Receiving printer status email messages 36 Setting job options 36 Sharing Destination Manager information 37

Importing Destination Manager configuration files 38 Exporting Destination Manager configuration files 38

Printing your Destination Manager information 39

6 Getting Help

On-line support 41

Receiving email update notices 41 Customer Support Centers 42 TekSMART™ Knowledge Base 43

Index

PhaserLink Remote Internet Printing Software

Chapter

PhaserLink Remote Internet Printing Software Overview

PhaserLink Remote Internet Printing Software allows you to print to one or more remote Tektronix Phaser color printers (such as a Phaser 360 color printer) over the Internet, directly from Windows applications. The print jobs are sent as email (electronic mail).

PhaserLink Remote Internet Printing Software provides the following key features:

The ability to send print jobs to a group of printers

■

Print services across ﬁrewalls and proxies

■

Status reporting using email messages

This chapter provides an overview of how PhaserLink Remote Internet Printing Software works. Chapter 2 tells you how to install and set up the PhaserLink Remote Internet Printing client software and your printers, while Chapter 3 discusses the basics of creating groups of Internet-connected printers, using the client software. Chapter 4 explains how to send print jobs using PhaserLink Remote Internet Printing Software; Chapter 5 covers more advanced topics. Chapter 6 tells you how to ﬁnd help if you need it.

How PhaserLink Remote Internet Printing Software works

PhaserLink Remote Internet Printing Software consists of two parts:

■

Client software installed on each user’s workstation or personal computer. This software allows users to send print jobs from Windows

applications to remote Tektronix printers over the Internet.

The client software lets users set up their Internet-connected printers, and create groups and subgroups of printers for easy distribution of print jobs. The client software includes the following components:

■

Destination Manager , which enables you to create groups of

Internet-connected printers.

■

Print Redirector , which routes a print job to the appropriate

Internet-connected printer or group of printers.

PhaserLink Remote Internet Printing Server on a Phaser color printer.

■

Part of the printer software, this server processes print jobs from the clients.

User Manual

PhaserLink Remote Internet Printing Software Overview

Supported operating systems

For this software release, PhaserLink Remote Internet Printing software is available only for Windows 95.

Understanding PhaserLink Remote Internet Printing Software fundamental concepts

It is beyond the scope of this manual to explain in detail how to install email servers. You can refer to your operating system’s documentation and your email application’s documentation for further details. However, this section does supply the fundamental concepts of email communication between client PCs and remote printers, so you can properly install and conﬁgure PhaserLink Remote Internet Printing Software.

Clients and servers

The ﬁrst concept you should understand is client versus server. The following table explains this concept in both general terms and in terms of PhaserLink Remote Internet Printing Software.

Understanding Clients and Servers

General a piece of hardware or

PhaserLink Remote Internet Printing Software

Email servers

Email servers receive email from and send email to clients. When the email moves from client to server or vice versa, the email is transferred using a particular protocol that deﬁnes how the message is handled. For PhaserLink Remote Internet Printing Software, you need to have email servers that support two email protocols:

SMTP protocol : SMTP stands for Simple Mail Transfer Protocol. This

■

protocol is used for email communication over the Internet and for email from clients to server.

Client Server

software that requests a service from another piece of hardware or software

a PC that sends a print job to a remote printer

a piece of hardware or software that provides a service for a client

■

email servers PhaserLink Remote

■

Internet Printing Server on each remote printer

POP3 protocol : POP3 stands for version 3 of the Post Ofﬁce Protocol. This

■

protocol is used for email communication from server to clients.

It is possible for one email server to support both the SMTP and POP3 email protocols.

PhaserLink Remote Internet Printing Software

Email accounts

PhaserLink Remote Internet Printing Software Overview

In most cases, POP3 email servers have a password associated with them that enables you to control who can send email through that server. You’ll need to know this password before you can conﬁgure a printer to be used with PhaserLink Remote Internet Printing Software.

If you need more information on these email protocols, or information on where to obtain SMTP and POP3 email servers for your operating system, contact your System Administrator or operating system vendor.

PhaserLink Remote Internet Printing servers

PhaserLink Remote Internet Printing servers are part of the printer’s software. You conﬁgure the server through the printer’s PhaserLink web page, where you set printer options such as who is allowed to send jobs to the printer, how often the printer polls the system for jobs, and who is responsible for ﬁxing problems with the printer.

Each client PC that is a member of an email network has an email account, which is basically a name that uniquely identiﬁes the client. This account is created using whatever email application the network uses.

For printers to be used with PhaserLink Remote Internet Printing Software, each printer client that will be sent email needs an email account on a POP3 email server. For example, the printer’s email account name might be Phaser360 . When sending email to a network client, use the form account-name @ mail-server-name . For example, email addressed to the printer might be addressed to

Phaser360@wolf.mycompany.com .

When you create email accounts for printers that will receive email, be sure to provide the printer’s gatew a y address (that is, the address of the router). Otherwise, the printer cannot interact with network components outside its own subnet. If you do not know the printer’s gateway address, contact your System Administrator.

Communication using TCP/IP

When setting up your printer as a PhaserLink Remote Internet Printing Software client, you need to know certain information about the printer:

IP address

■

Network mask

■

Possibly a gateway address

■

Your System Administrator may have to set these parameters manually, or they may already be set by a TCP/IP management application using a method such as RARP (Reverse Address Resolution Protocol), DHCP (Dynamic Host Conﬁguration Protocol), or BOOTP (Bootstrap Protocol). For more information on conﬁguring a printer for TCP/IP communication, see your PhaserShare Networking Setup Guide manual.

For more information about creating email accounts, refer to your email application’s documentation.

User Manual

PhaserLink Remote Internet Printing Software Overview

Communication on the Internet

The power of PhaserLink Remote Internet Printing Software lies in its ability to send print jobs, in the form of email messages, over the Internet to remote printers. For example, an employee in one company can send a print job to a printer at another company. The reason this is possible is that the email is sent using the SMTP email protocol, which can pass through ﬁrewalls. (A ﬁrewall is a network security measure that keeps the security of the network from being compromised.)

Understanding the PhaserLink Remote Internet Printing process

The PhaserLink Remote Internet Printing process consists of various communications between the client PC and the remote printer via email servers. The exact process depends on how your email system is conﬁgured.

Simple, recommended conﬁguration

The following illustration represents the simplest email system conﬁguration used by PhaserLink Remote Internet Printing Software:

A user executes a print

command from a Windows application to a remote Tektronix printer or group of printers.

The Print Redirector captures

the print data, encapsulates the print data into an SMTP email message or messages, then sends the email to the client's SMTP email server.

The SMTP email server

forwards the email (perhaps through a firewall) to the POP3 email server connected to the remote printer.

The POP3 email server stores

the message(s) for distribution to the printer.

The PhaserLink Printing

Server on the Phaser color printer retrieves the email message(s) and prints it as a PostScript print file.

Client = Windows PC

A Windows Application

File Edit View Print Ctrl+P

Print Preview

Print Redirector

PhaserShare Series B network interface

Destination

Manager

SMTP email

server no.1

Firewall

POP3 email server (also SMTP email server no. 2)

Printer with

(e.g. Phaser 360)

User's email

application

Printer status messages are forwarded to the client's SMTP server, and thence to the client's email application.

If requested by the user, the printer sends status messages back to the client through the printer's SMTP email server.

PhaserLink Remote Internet Printing Software

PhaserLink Remote Internet Printing Software Overview

In the illustration, “User’s email application” refers to how a PC receives email (such as Eudora, MCI Mail, or another application).

While not required by PhaserLink Remote Internet Printing Software (and therefore not shown in the illustration), a POP3 email server is usually required to view the printer status messages.

In this simple conﬁguration, the printer’s POP3 email server (from which the printer

receives email) has the same IP address as the printer’s SMTP email server (to which

the printer sends email).

Alternative conﬁguration

Your email system may not be as simple as the one shown in the diagram on page 4, especially if you are printing to printers at a different company. The following illustration may better represent your email system conﬁguration. In this more complicated setup, both the printer and the client are connected to two SMTP email servers (for a total of four SMTP email servers). If your network is conﬁgured somewhat like this, you’ll need to keep in mind the various IP addresses of the different SMTP servers.

A user executes a print

command from a Windows

application to a remote

Tektronix printer or group

of printers.

The Print Redirector captures the print data, encapsulates the print data into an SMTP email message or messages, then sends the email to the client's SMTP email server.

The SMTP email server forwards the email (perhaps through a firewall) to the POP3 email server connected to the remote printer.

The POP3 email server stores

the message(s) for distribution to the printer.

The PhaserLink Printing Server

on the Phaser color printer

retrieves the email message(s)

and prints it as a PostScript

print file.

Client = Windows PC

A Windows Application

File Edit View Print Ctrl+P

Print Preview

Print Redirector

SMTP email server no.1

Firewall

POP3 email server

(also SMTP

email server)

PhaserShare Series B network interface

Destination

Manager

Printer with

(e.g. Phaser 360)

User's email

application

SMTP email

server no.2

Firewall

SMTP email

server no.4

Printer status messages

are forwarded to the client through a separate SMTP email server.

Printer status messages

are sent back via the printer's own SMTP email server.

User Manual

PhaserLink Remote Internet Printing Software Overview

The illustrations on page 4 and page 5 show only one client PC and one printer. Now imagine hundreds of PCs and hundreds of remote Tektronix printers — you begin to see the possible power (and complexity) of printing over the Internet. Fortunately, the PhaserLink Remote Internet Printing client software makes it easy to conﬁgure and organize the email server, printer IP addresses, and other information that PhaserLink Remote Internet Printing Software needs.

Overview of steps you need to complete

The following illustration explains the steps you need to complete before you can use PhaserLink Remote Internet Printing Software:

First, you need to create an email account for each printer on a POP3 email server.

Create email account

for each printer

Next, configure each printer so that it can receive email, as described in "Configuring your printers" on page 8.

PhaserLink Printing

Finally, install the client software and use it to add printers and groups of printers to the Destination Manager, as described in Chapter 3.

Conﬁguring the printers and adding printers and groups of printers to the Destination Manager can be done in any order.

Install and configure

client software

Understanding what printers can comprise a group

When you create groups of printers, the printers in a group should use a similar printer driver. Also, each printer needs a PhaserShare Series B network interface card.

Configure

each printer

using

web page

on your PC

N O T

For this release of PhaserLink Remote Internet Printing Software, the only printer available that meets the network interface requirement is the Phaser 360 color printer.

PhaserLink Remote Internet Printing Software

Chapter

Setting Up and Configuring Printers from the PhaserLink Web Page

This chapter tells you how to conﬁgure your network and printers so that PhaserLink Remote Internet Printing Software will work. Then it explains how to install the PhaserLink Remote Internet Printing client software. Typically, the network and printer conﬁguration tasks are performed by a System Administrator.

System requirements

For this software release, the client software is available only for Windows 95.

The client software requires an SMTP-capable email server/forwarder through which the client software on your PC can send email.

Printers used with PhaserLink Remote Internet Printing Software need one of the following:

■ PhaserShare Series B Ethernet Interface

■ PhaserShare Series B 10/100 Mbps Ethernet Card

■ PhaserShare Series B Token Ring Card

PhaserLink Remote Internet Printing Software on each printer requires a POP3-capable email server from which it can retrieve email.

User Manual

Setting Up and Configuring Printers from the PhaserLink Web Page

Overview of setup and installation

Before you can send print jobs to a printer through PhaserLink Remote Internet Printing Software, complete these steps:

Locate an SMTP email server to which the client software on your PC can connect when sending email. For the fundamentals of email server conﬁguration, see “Understanding PhaserLink Remote Internet Printing Software fundamental concepts” on page 2.

Establish an email account on a POP3 email server for each printer you want to use with PhaserLink Remote Internet Printing software. For the fundamentals of email server conﬁguration, see “Understanding PhaserLink Remote Internet Printing Software fundamental concepts” on page 2.

Conﬁgure each printer you intend to use as a remote printer. This step is described on page 8.

Install the client software on each PC that will send print jobs to remote printers. This step is described in “Installing the client software” on page 14.

Conﬁguring your printers

Before you begin the printer conﬁguration process, be sure you have identiﬁed the following for each printer you will be conﬁguring:

■ Numeric IP address (not the DNS name) of the POP3 email server to which

the printer will send email

■ Printer’s email ID on the POP3 email server

■ The POP3 email server password

If you do not know these items, refer to the discussion in “Understanding PhaserLink Remote Internet Printing Software fundamental concepts” on page 2 for more details, or contact your System Administrator or other source of technical support at your company.

Conﬁgure each printer that you intend to use with PhaserLink Remote Internet Printing Software. See the following topics for details:

■ “Printer conﬁguration for Phaser 850 printers” on page 9.

■ “Printer conﬁguration for Phaser 840, 740, 780, and 360 printers” on page 9.

PhaserLink Remote Internet Printing Software

Setting Up and Configuring Printers from the PhaserLink Web Page

Printer conﬁguration for Phaser 850 printers

Use the PhaserLink Remote Internet Printing web page. To access this web page, follow these steps:

Enter the printer’s URL into a web browser. The printer’s URL is:

http://printer’s-IP-address/

where printer’s-IP-address is the IP address or DNS name you set during TCP/IP conﬁguration.

■ Example using IP addess: http://192.1.1.1/

■ Example using DNS name:

http://Tektronix_Marketing/

On the left side of the page, click Settings.

Under INTERFACES, click Remote Internet Printing.

Follow the instructions on the page for setting up Remote Internet Printing.

Printer conﬁguration for Phaser 840, 740, 780, and 360 printers

Use the PhaserLink Printing web page. To access this web page, follow these steps:

Open the web browser that you want to use.

Enter the following URL: IP-address, where IP-address is the IP address for the printer you are conﬁguring.

Click Conﬁguration. Click View and Conﬁgure Interface Settings. Click View and Conﬁgure PhaserLink Printing Settings.

N O T

To jump directly to the View and Conﬁgure PhaserLink Printing Settings page, you can enter the complete URL: IP-address/netconﬁg_plprint.html.

Set the various options on the View and Conﬁgure PhaserLink Printing Settings web page. The following sections give an explanation of the required and optional ﬁelds for the Phaser 840, 740, 780, and 360 printers:

■ “Required ﬁelds on the PhaserLink Printing Settings web page” on page 10.

■ “Fields required for email status messages” on page 10.

■ “Optional ﬁelds on the PhaserLink Printing Settings web page” on page 11.

■ “Applying your changes” on page 11.

User Manual

Setting Up and Configuring Printers from the PhaserLink Web Page

Required ﬁelds on the PhaserLink Printing Settings web page

■

POP3 Server IP Address:

for the printer’s POP3 email server. If this ﬁeld is blank, PhaserLink Printing Software looks for a POP3 server at the printer’s SMTP email server IP address (the server that the printer sends email to).

For the printer to use the SMTP email server IP address, you must have conﬁgured the printer’s email account with a gateway address; see “Email accounts” on page 3 and your email system’s documentation for details.

■

POP3 User Name:

name on the POP3 email server. This is the same email address you enter for the printer in the Destination Manager, as described on page 17.

■

POP3 Password:

POP3 password with the PhaserLink Printing job password. The POP3 password provides access to the POP3 email server; the PhaserLink Printing job password provides access to the printer.

■

Printer Name:

printer name speciﬁed in the Destination Manager (as described on page

17).

Enter the printer’s email ID. This is an email account

Enter the printer’s POP3 password. Do not confuse the

Enter the printer name. The printer name should match the

Enter the numeric IP address (not a DNS name)

Fields required for email status messages

N O T

The SMTP ﬁelds are required only if you want email responses sent back from PhaserLink Printing Software (such as error or job tracing messages). Because these messages are useful, you should provide values for these ﬁelds.

The following ﬁelds relate to the SMTP email server to which the printer (not the client PC) is connected. Refer to the diagrams on page 4 and page 5 and their accompanying explanations for more information.

■

SMTP Server IP Address:

for the printer’s SMTP email server. This SMTP email server is the server to which the printer will send status messages.

N O T

This machine must be on the same side of the ﬁrewall as the printer.

■

SMTP Domain Name:

(such as mycompany.com).

■

SMTP Reverse Path:

From: and Sender: email addresses in the email message are invalid. Supplying a value for this ﬁeld prevents the printer from being sent bounced SMTP email. For example, you could set it to phaserlinkmaster@mycompany.com. Whatever you set this ﬁeld to, it should be an email address that is always valid, so undeliverable email is not returned to the printer.

Enter the numeric IP address (not a DNS name)

Enter the printer’s SMTP email server domain name

Enter an email address that will be used in case the

PhaserLink Remote Internet Printing Software

Setting Up and Configuring Printers from the PhaserLink Web Page

Optional ﬁelds on the PhaserLink Printing Settings web page

■

PhaserLink Printing Enabled:

Printing Software with this printer. Choose No to disable PhaserLink Printing Software for this printer.

■

POP3 Polling Interval:

Printing Software to check for new messages on the printer’s POP3 email server. The default value is 3 minutes; the maximum value is 32767 minutes.

■

PhaserLink Printing Job Password:

has one. If you enter a password in this ﬁeld, it should match the password set for the printer in the Destination Manager (as described on page 19). (Do not confuse this password with the POP3 password described on page 10, which provides access to the POP3 email server.)

■

Allow PhaserLink Printing Jobs from (Hosts):

the printer to selected hosts, enter the IP addresses of those hosts in this ﬁeld. Separate multiple hosts with a single space. The maximum number of characters you can specify in this ﬁeld is 256. This ﬁeld is case-insensitive. Leaving this ﬁeld blank implies unrestricted access to the printer.

Specify how often (in minutes) you want PhaserLink

Choose Yes if you want to use PhaserLink

Enter the password for the printer, if it

If you want to limit access to

■

Allow PhaserLink Printing Jobs from (Users):

the printer to selected users, enter the user IDs in this ﬁeld. Separate multiple IDs with a single space. The maximum number of characters you can specify in this ﬁeld is 256. This ﬁeld is case-insensitive. Leaving this ﬁeld blank implies unrestricted access to the printer.

■

System Location:

360. If you are unsure of the printer’s location, contact your System Administrator.

■

System Contact:

will receive the print jobs from this printer.

Enter the printer’s location, such as Building R, Room

Enter the name (not an email address) of the person who

If you want to limit access to

Applying your changes

On the View and Conﬁgure PhaserLink Printing Settings web page, click the Do/Apply button.

If a PhaserLink password has been set, supply that password in the Validation Password ﬁeld on the View and Conﬁgure PhaserLink Printing Settings web page. See your PhaserShare Networking Manual on your printer’s software CD-ROM for more information.

User Manual

Setting Up and Configuring Printers from the PhaserLink Web Page

PhaserLink Remote Internet Printing Software

+ 36 hidden pages