Xerox Phaser 850 User Guide

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P H A S E R® 8 5 0 COLOR PRINTER

User Guide

www.tek.com/Color_Printers/

Phaser

850 Color Printer

User Guide

November 1999

Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. Tektronix Other PhaserPrint™, PhaserSym™, PhaserTools™, TekSMART™, and the TekColor™ name are trademarks of Tektronix, Inc. TekColor Care

are registered trademarks of Tektronix, Inc. PhaserLink™, PhaserPort™,

, Phaser

, PhaserShare

, ColorStix

, the TekColor

and RealSUPPORT

icon, and Made For Each

are service

marks of Tektronix, Inc.

Adobe

, Acrobat

PostScript

, ATM

, Acrobat

Reader, Illustrator

, Adobe Garamond

, Birch

, PageMaker

, Carta

, Mythos

, Photoshop

, Quake

, and

, and Tekton

are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology, and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions.

Apple

, LaserWriter

Apple Chancery

, LocalTalk

, Chicago

, Geneva

, Macintosh

, Monaco

, Mac

OS, AppleTalk

, and New York

TrueType2

are registered

trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated. Marigold™ and Oxford™ are trademarks of AlphaOmega Typography. Avery™ is a trademark of Avery Dennison Corporation.

FTP

Software is a registered trademark of FTP Software, Incorporated.

PCL

and HP-GL Hoefler Text was designed by the Hoefler Type Foundry. ITC Avant Guard Gothic

Symbol

are registered trademarks of Hewlett-Packard Corporation.

, ITC Bookman

, ITC Zapf Chancery

, and ITC Zapf Dingbats

, ITC Lubalin Graph

, ITC Mona Lisa

are registered trademarks of

, ITC

International Typeface Corporation. Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of Linotype-Hell AG and/or its subsidiaries. MS-DOS Wingdings™ in TrueType

and Windows

are registered trademarks of Microsoft Corporation.

format is a product of Microsoft Corporation. WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer, Inc. Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation. Antique Olive Eurostile™ is a trademark of Nebiolo. Novell

Sun

, Sun Microsystems

trademarks of Sun Microsystems, Incorporated.SPARC

is a registered trademark of M. Olive.

and NetWare

are registered trademarks of Novell, Incorporated.

, and Sun Microsystems Computer Corporation

is a registered trademark of

are registered

SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated. Ethernet UNIX

is a registered trademark of Xerox Corporation.

is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited. Other marks are trademarks or registered trademarks of the companies with which they are associated.

PANTONE

Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies. © Pantone, Inc., 1988.

Warranty

Printer Warranty

Tektronix warrants that the Phaser 850 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Tektronix, at its option, will:

(1) repair the product by means of telephone support or on-site service at no charge for parts or labor, (2) replace the product with a comparable product, or (3) refund the amount paid for the product, less a reasonable allowance for usage, upon its return.

Under this product warranty, Customer must notify Tektronix or its authorized service representative of the defect before the expiration of the warranty period. To obtain service under this warranty, the Customer must first contact Tektronix Telephone Support personnel or that of its authorized service representative. Telephone Support personnel will work to resolve issues professionally and quickly, however the Customer must reasonably assist Tektronix or its authorized representative.

If telephone support is unsuccessful, Tektronix or its authorized service representative will provide warranty repair at Customer's site without charge as provided below.

Service is available anywhere within the United States for products purchased in

■

the United States

Inside the European Economic Area, service is available within the customary

■

on-site service area for products purchased in the EEA

Outside the US & EEA, service is available within the customary on-site service

■

area in the country of purchase

A description of the customary on-site service area may be obtained from the local Tektronix subsidiary or authorized Tektronix distributor. On-site service is at Tektronix or its authorized service representative’s sole discretion and is considered an option of last resort.

If the Customer’s product contains features that enable Tektronix or its authorized service representative to diagnose and repair problems with the product remotely, Tektronix may request that Customer allow such remote access to the product.

In the maintenance of the product, Tektronix may use new or equivalent to new parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of Tektronix. Tektronix, at its option, may request the return of these parts.

Consumables Warranty

Tektronix warrants that the Customer Replaceable Consumables (CRCs) will be free from defects in materials and workmanship for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Tektronix or its authorized service representative of the defect before the expiration of the warranty period. TEKTRONIX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED TO A DESIGNATED TEKTRONIX DEPOT OR THE TEKTRONIX REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the current Tektronix procedure.

These warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated under these warranties:

a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or service the product unless directed by a Tektronix representative; b) to repair damage, malfunction, or degradation of performance resulting from improper use or connection to incompatible equipment or memory; c) to repair damage, malfunction, or degradation of performance caused by the use of non-Tektronix printer supplies or consumables or the use of Tektronix supplies not specified for use with this printer; d) to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC; e) to perform user maintenance or cleaning or to repair damage, malfunction, or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed by Tektronix in its published materials; f) to repair damage, malfunction, or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the user manual; g) to repair this product after the limit of its duty cycle has been reached; all service thereafter shall be billed on a time and material basis; h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered with in any way.

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. TEKTRONIX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

For the software warranty please see the end user license agreement included with the software.

If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers. Nothing in any Tektronix warranty material excludes or limits the application of any provision of any of the Acts, where to do so would contravene the Acts or cause any part of this warranty to be void. In this warranty material, an implied condition or warranty, the exclusion of which from a contract with a "Consumer" (as defined in the Acts) would contravene any provision of the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable Condition". To the full extent permitted by law, Tektronix’s sole and total liability to the customer for a breach of any Non-excludable Condition (including for any consequential loss suffered by the customer) is limited, except as otherwise stated herein, to (at Tektronix’ option) replacing or repairing the goods, or resupplying, or paying the cost of the resupply of, the services, in respect of which the breach occurred. Subject to the above, all conditions and warranties which would or might otherwise be implied in a Consumer contract, whether by operation of statute, inference from circumstances, industry practice or otherwise, are excluded.

User safety summary

Terms in manual: Caution: Conditions that can result in damage to the product. Warning: Conditions that can result in personal injury or loss of life.

Use proper power source: Do not operate this product from a power source that applies

more than the voltage specified. To avoid fire hazard, use only the power cord specified for this product. In hospital applications, grounding reliability can only be achieved by the use of a hospital grade power cord, and the equipment is connected to an equivalent receptacle marked “hospital only” or “hospital grade.”

Operation of product: There are no user-serviceable parts inside the product. Avoid

electric shock by contacting a qualified service technician to repair the product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases or flammable mixtures.

Safety instructions: Read all installation instructions carefully before you plug the

product into a power source.

Terms on product:

CAUTION: A personal injury hazard exists that may not be apparent. For example, a panel may cover the hazardous area. Also applies to a hazard to property including the product itself. DANGER: A personal injury hazard exists in the area where you see the sign.

Care of product: Disconnect the power plug by pulling the plug, not the cord.

Disconnect the power plug if the power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.

Ground the product: Plug the three-wire power cord (with grounding prong) into

grounded AC outlets only. For protection against electric shock, this product is classified Class I, and Type B where applicable.

Location of product: Place the printer in a well-ventilated area.

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Hot surface on or in the printer. Use caution to avoid personal injury:

Use caution. Refer to the manual(s) for information:

Warning

If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.

Warning

For your protection, do not defeat any interlocks.

Contents

Tektronix supplies and accessories 1

The front panel 6

Print quality modes 8

TekColor™ color corrections 9

Paper tips 10

Manual-feed printing 13

Printing on envelopes 18

Loading the Standard Paper/ Transparency Tray 23

Loading the High-Capacity Paper Tray Assembly 25

Loading the optional High-Capacity

Transparency/Label Tray 27

Printing on High Resolution Photo Paper 29

Printing on labels 30

Automatic two-sided printing 32

Adding ink 36

Emptying the waste tray 38

Replacing the Maintenance Kit 40

Removing paper jams 42

User Guide

Troubleshooting print quality 49

Moving the printer 55

Getting help 57

Index 61

Phaser 850 Color Printer

Tektronix supplies and accessories

To order supplies and accessories, contact your local dealer or visit the Tektronix web site:

www.tek.com/Color_Printers/products/supplies.html

ColorStix Ink

Item Part Number

3 Free Black sticks 016-1831-00

5 Cyan sticks plus 2 Free Black sticks 016-1825-00

5 Magenta sticks plus 2 Free Black sticks 016-1826-00

5 Yellow sticks plus 2 Free Black sticks 016-1827-00

2 Cyan sticks plus 1 Free Black stick 016-1828-00

2 Magenta sticks plus 1 Free Black stick 016-1829-00

2 Yellow sticks plus 1 Free Black stick 016-1830-00

Supplies

Tektronix Paper

Item Size Description Part Number

Premium Color Printing Paper

High Resolution Photo Paper

Premium Cover A/Letter (U. S.)

Premium Cover A4 (Metric)

A/Letter (U. S.)

8.5 x 11 in.

A4 (Metric) 210 x 297 mm

A/Letter (U. S.)

8.5 x 11 in.

A4 (Metric) 210 x 297 mm

8.5 x 11 in.

210 x 297 mm

500 sheets 24-lb. bond, 90 g/m

25 sheets 170 g/m

100 sheets 60-lb. cover, 160 g/m

016-1368-00

016-1369-00

016-1808-00

016-1809-00

016-1823-00

016-1824-00

User Guide

Transparencies

Item Size Description Part Number

Premium A/Letter (U. S.)

Premium A4 (Metric Letter)

Supplies

Standard A/Letter (U. S.)

Standard A4 (Metric Letter)

8.5 x 11 in.

210 x 297 mm

8.5 x 11 in.

210 x 297 mm

50 sheets 016-1724-00

50 sheets 016-1725-00

50 sheets 016-1720-00

50 sheets 016-1721-00

Color Printing Labels

Size Description Part Number

A/Letter (U. S.)

8.5 x 11 in.

A/Letter (U. S.)

8.5 x 11 in.

A4 (Metric Letter) 210 x 297 mm

100 sheets / 30 labels per sheet (each 1 x 2-5/8 in.)

100 sheets / 6 labels per sheet (each 3-1/3 x 4 in.)

100 sheets / 14 labels per sheet (each 38.1 x 99.1 mm)

100 sheets / 8 labels per sheet (each 67.1 x 99.1 mm)

Maintenance Kit

016-1812-00

016-1813-00

016-1814-00

016-1815-00

Item Part Number

Extended replacement maintenance roller and counter (Life: up to 45,000 images or two years, which ever comes first.)

Standard replacement maintenance roller and counter (Life: up to 10,000 images or two years, which ever comes first.)

Phaser 850 Color Printer

016-1834-00

016-1822-00

Replacement items

Item Part Number

Maintenance Waste Tray (replacement) 436-0370-01

Maintenance Drawer (replacement) 436-0383-00

Rapid Release Guide 650-4153-00

Additional memory

Features Part Numbers

■

Improved performance

Up to 256 Mbytes maximum

■

The printer has two memory slots. When adding memory, you can use 64-Mbyte and 128-Mbyte DIMMs in combination.

■

64 Mbytes: ZMB64

128 Mbytes: ZMB128

■

Trays

Size Description Part Number

Standard Paper/Transparency Tray A/Letter (U. S.) 436-0330-00

Standard Paper/Transparency Tray A4 (Metric Letter) 436-0332-00

High-Capacity Transparency/ Label Tray

High-Capacity Transparency/Label Tray

A/Letter (U. S.) 436-0336-00

A4 (Metric Letter) 436-0338-00

Cleaning Kit

Item Part Number

Package of 5 alcohol wipes 016-1845-00

User Guide

High-Capacity Paper Tray Assembly

Features Part Numbers

■ Increased paper-printing capacity

■ Increased printing versatility and

convenience

■ Up to two High-Capacity Paper Tray

Assemblies can be used

Printer Station

Features Part Number

■ Ergonomic surface height

■ Provides storage for supplies

Internal IDE Hard Drive

Features Part Number

■ Required for collation

■ Extends font capacity

■ U. S.: Z840LTA

■ Metric: Z840LTA Option 01

ZCARTA

Z850HD

DP Feature Set

Features Part Number

■ High Resolution / Photo print-quality

mode, 1200 x 600 dpi

■ Automatic two-sided printing

capability

■ Adds 32 Mbytes of memory (64 Mbytes

total)

■ 1st Page Preview functionality

■ Quick Collate functionality (requires a

hard drive)

■ Page Pipelining

Z850FP

Phaser 850 Color Printer

PhaserShare® Network Card

Features Part Number

■ Easy to install

■ Increases shareability

■ High-performance network connectivity

Token Ring: ZNBTR

User Guide 5

The front panel

■ Provides access to printer settings (tray, print-quality mode,

network settings, etc.).

■ Displays the printer’s operating status (Ready to Print, Printing).

■ Alerts you to replace consumables, load paper, and clear jams.

Phaser 850 DX READY TO PRINT

About my Printer Help Printer Demo

Help

Select

0643-79A.ai

6 Phaser 850 Color Printer

Key

1. Error indicator

2. Power indicator

3. Printer model and current status

4. Display

■ Menu: Accesses printer setup menus

■ About My Printer: Displays current printer settings and

information

■ Help: Accesses information and tools for solving printer

problems

■ Printer Demo: Prints sample images and color charts

5. Navigation arrows. Use the arrows to scroll the front panel menus.

6. Select button. Selects highlighted settings.

7. Help button. Press at any time for additional information on

displayed menu options or status messages.

Printing a Menu Map

The Menu Map shows you where features such as the help pages, are located in the front panel’s menu structure.

1. Scroll to Menu, press Select.

2. Scroll to Print Menu Map, press Select.

Front Panel

User Guide 7

Print quality modes

Print quality modes selectable from a printer driver or the front panel

Fast Color

■ Fastest full-color output.

■ Useful for many images and previewing

work.

■ Produces good peer-level documents.

■ Useful for rush jobs when saturated

colors are not necessary.

Standard

■ General-purpose mode for

full-color printing.

■ Best quality mode for printing

transparencies.

■ Suitable for most office uses.

■ Produces vibrant, saturated prints with

smooth color transitions.

Enhanced**

Features

■ Superior text resolution and

very smooth light colors.

■ Balance of high quality and fast speed.

■ Smoothest and brightest large-area fills.

■ Useful for printing paper copies of

overhead presentations.

High Resolution/Photo**

■ Highest-quality color prints.

■ Near-photographic detail.

■ 1200 x 600 dpi.

■ Requires DP or DX Feature Set.

Maximum speed*

14 ppm Paper

6.5 ppm Transparency

8 ppm Paper

3.5 ppm Transparency

4 ppm Paper

2 ppm Paper

*Approximate number of pages per minute; does not include image

processing time. Based on prints with margins of .5 in. or greater. **Transparencies are printed in Standard mode.

8 Phaser 850 Color Printer

TekColor™ color corrections

Color corrections selectable from a printer driver or the front panel

Automatic

None

Vivid Color

sRGB Display

SWOP Press

Euroscale Press

Commercial Press

SNAP Press

DIC

Toyo

FujiProof

Black and White

Description

■ Automatically applies the best color correction

mode to each element on the page

■ No color correction made to colors

■ Used with the PANTONE

PANTONE

■ Produces the brightest possible colors and makes

Color matching

Color Chart for

blues appear less purple

■ Closely approximates the colors on a standard

display screen

■ Specification for Web Offset Publications. Used

to match U. S. press standards

■ Used to match equivalent Imation Matchprint

proofs

■ Used to match commercial Imation Matchprint

proofs

■ Specifications for Non-Heat Advertising Printing

■ Used to match standards for printing on uncoated

and newsprint papers

■ Used to match Dai Nippon printing inks on

coated paper

■ Used to match commercial Toyo printing inks on

coated paper

■ Used to match the Fuji Color Art System for

commercial North American proofs

■ Grayscale printing

■ Used to print page masters for photocopying in

black-and-white

User Guide 9

Paper tips

■ Print the Paper Tips Page from the printer’s front panel for a

detailed list of paper types and sizes.

■ When you select a tray by location (Upper, Middle, Lower) from a

printer driver, the printer feeds from that tray.

■ Always keep stored paper, transparencies, and labels, in sealed

packages to avoid the effects of moisture which can affect feed reliability.

■ Always use the manual-feed slot for heavy paper and envelopes.

■ Handle transparencies by the edges and with both hands to avoid

fingerprints and creases, which can result in poor print quality.

■ Do not use three-hole punched paper, perforated paper, or an

unsupported paper size.

10 Phaser 850 Color Printer

Supported page sizes and print area

The image area of a print is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area.

To print from a supported driver, select Print. Select Page Size. Choose one of the following sizes.

Paper* Page size Print area Top/

Bottom margins

1. Letter 8.5 x 11 in. 8.112 x 10.612 in. .2 in. .2 in.

2. Executive 7.25 x 10.5 in. 6.85 x 9.95 in. .275 in. .2 in.

3. A4 210 x 297 mm 200 x 287 mm 5 mm 5 mm

4. A5 148 x 210 mm 138 x 196 mm 7 mm 5 mm

Left/ Right margins

*Transparencies available in Letter- and A4-sizes only.

4321

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Paper Tips

User Guide 11

Caution

Never use envelopes with windows or metal clasps; they will damage the printer. Use only the recommended envelope sizes. Envelopes must always be placed with the flap face-up.

For better results, use light-weight, laser-quality envelopes.

Envelopes Page size Print area Top/

#10 (U. S.) 4.13 x 9.5 in. 3.73 x 8.95 in. .2 in. .275 in.

⁄4 (U. S.) 3.65 x 6.5 in. 3.25 x 5.95 in. .2 in. .275 in.

Monarch (U. S.)

C5 162 x 229 mm 152 x 197 mm 5 mm 7 mm

DL 110 x 220 mm 100 x 206 mm 5 mm 7 mm

Choukei 3 Gou 120 x 235 mm 110 x 221 mm 5 mm 7 mm

Choukei 4 Gou 90 x 205 mm 80 x 191 mm 5 mm 7 mm

3.875 x 7.5 in. 3.475 x 6.95 in. .2 in. .275 in.

Bottom margins (A/B)

Paper Tips

Left/ Right margins (C/D)

25 mm

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12 Phaser 850 Color Printer

Manual-feed printing

Supported media

See page 1 for supplies ordering information.

Paper

■ Sizes:

■ A/Letter

■ Executive

■ A4

■ A5

■ Bond or equivalent, 60 - 150 g/m

■ Heavy papers 150 - 216 g/m

216 g/m2 or 80-lb., and index stock 110-lb.; single-sided printing only

■ Coated or Glossy papers, single-sided printing only

■ Short-grained paper, at least 105 g/m

28 - 40 lb. bond

■ Tektronix Premium Cover, single-sided printing only

■ Tektronix High Resolution Photo, single-sided printing only

; 16 - 40 lb.

: for example, cover stock

and up to 150 g/m2;

Manual-Feed

Transparencies

■ Sizes: A/Letter and A4

■ Use only Phaser 850 printer transparencies

Labels

■ Sizes: A/Letter and A4

■ Use only Phaser 850 printer Color Printing Labels

User Guide 13

Envelopes

For better results, use light-weight, laser-quality envelopes.

■ #10 (U. S.)

■ #6 3/4 (U. S.)

■ Monarch (U. S.)

■ C5

Manual-Feed

■ DL

■ Choukei 3 Gou

■ Choukei 4 Gou

Using the manual-feed slot for single-sided printing

To use the manual-feed slot for single-sided printing, follow these steps. To use the manual-feed slot for two-sided printing, see Automatic two-sided printing on page 32.

Note

Refer to page 34 for instructions on loading letterhead for two-sided printing.

1. In a supported printer driver, select Manual Feed Paper or

Manual Feed Transparency.

■ Make sure that two-sided printing is turned off in the

printer driver.

2. To send the job to the printer, click Print.

14 Phaser 850 Color Printer

3. Open the manual-feed slot.

LETTER

4. Align the paper, transparency, or envelope, with the left side of

the slot. For either Letter- or A4-size, adjust the guides on the right side of the slot.

0643-160

5. When the front panel reads Waiting for Manual Feed, insert one

sheet or envelope until the printer pulls it in:

■ Top of the page enters first.

■ Side to be printed is face-down.

■ To avoid jams, make sure the sheet or envelope is properly

aligned as it enters the printer

■ Check the first print to make sure the image placement is

correct.

6. Wait for the front panel’s prompt before inserting

additional sheets.

0643-67

User Guide 15

Manual-feed speciality media overview

1. Letterhead or High-Resolution Photo

See Loading letterhead paper for two-sided printing on page 34 and Printing on High Resolution Photo Paper on page 29 for more information.

2. Transparencies

3. Labels

See Printing on labels on page 30 for more information.

123

1234

0643-68

16 Phaser 850 Color Printer

1. Envelopes

See Printing on envelopes on page 18 for more information.

2. Executive/A5 small papers

Caution

Never use envelopes with windows or metal clasps; they will damage the printer. Only use the recommended envelope sizes. Envelopes must always be placed with the flap

face-up.

0643-149

User Guide 17

Printing on envelopes

1. In your application, create a document matching the

measurements of the envelope (see page 11 for dimensions).

2. From your application, make these selections and send the job to

the printer:

■ Set the orientation to Landscape.

■ Select your envelope size.

■ Select Manual Feed Paper as the Paper Source.

■ If your application has a tool for creating envelopes, select

the feed method that matches the illustration in Step 4.

3. Wait for the front panel prompt before loading an envelope.

4. Insert one envelope into the manual-feed slot:

■ Short end enters first.

■ Side with the flap is face-up.

■ Flap is closed.

■ For side-flap envelopes: Flap end is on the left.

For end-flap envelopes: Flap end enters first.

0643-97

18 Phaser 850 Color Printer

Guidelines for envelope printing

■ Use the recommended envelope sizes (see page 11)

■ For better results, use light-weight, laser-quality envelopes.

■ No windows or metal clasps

■ No exposed gummed surfaces

■ Single-sided printing only

■ Keep unused envelopes in their original packaging to avoid dust

■ Many applications include a tool for creating an envelope. Refer

to your application’s documentation.

Printing envelopes from a Macintosh

To print envelopes from Microsoft WORD on a Macintosh, follow these steps:

1. From the Tools menu, select Envelopes and Labels.

2. In the Envelopes and Labels dialog box, click the Envelopes tab.

3. In the Envelopes tab, type in delivery and return addresses.

4. Click the Feed icon.

Envelopes

5. In the Printing Options tab, select all of the following:

■ Face Down

■ Clockwise Rotation

■ Use Envelope Feeder

■ Left envelope feed icon:

0643-148.ai

User Guide 19

6. Click the Envelope Options tab.

7. In the Envelope size drop-down list, select your envelope size.

8. Click OK.

9. In the Envelopes and Labels dialog box, click Print to open the

Page Setup dialog box.

10. In the Page Setup dialog box, select all of the following

Page Attributes:

■ Paper: select your envelope size.

■ Orientation: select Landscape.

11. From the drop-down list, select PostScript Options, and make the

following selections:

■ Flip Horizontal

■ Flip Vertical

12. Click OK; the Print dialog box opens.

13. In the Print dialog box, in General options, for Paper Source

select Manual Feed Paper.

14. Click Print.

Envelopes

15. The printer’s front panel prompts you to insert the envelope.

20 Phaser 850 Color Printer

From other Macintosh applications: If the envelope address prints upside-down, change the Page Setup settings in your printer driver before printing:

1. From the File menu, select Page Setup.

2. Select the following Page Attributes:

■ Paper: select your envelope size.

■ Orientation: select Landscape.

3. From the drop-down list, select PostScript Options, and make the

following selections:

■ Flip Horizontal

■ Flip Vertical

4. Click OK.

5. From the File menu, select Print.

6. For Paper Source, select Manual Feed Paper.

7. To print, click Print.

User Guide 21

Printing envelopes from Windows

0643-148.ai

To print envelopes from Microsoft WORD for Windows, follow these steps:

1. From the Tools menu, select Envelopes and Labels.

2. In the Envelopes and Labels dialog box, click the Envelopes tab.

3. In the Envelopes tab, type in delivery and return addresses.

4. Click the Feed icon.

5. In the Printing Options tab, select all of the following:

■ Face Down

■ Clockwise Rotation

■ For Feed From, select Manual Feed Paper.

■ Left envelope feed icon:

6. Click the Envelope Options tab.

7. In the Envelope size drop-down list, select your envelope size.

8. Click OK.

9. In the Envelopes and Labels dialog box, click Print.

10. The printer’s front panel prompts you to insert the envelope.

22 Phaser 850 Color Printer

Loading the Standard Paper/ Transparency Tray

Supported media

See page 1 for supplies ordering information.

Paper

■ 200-sheet capacity

■ Bond or equivalent, 60 - 150 g/m

■ Heavy papers 150 - 176 g/m

176 g/m

■ Coated or glossy papers, single-sided printing only

■ Short-grained paper, 105 - 150 g/m

■ Tektronix Premium Cover, single-sided printing only

■ Tektronix High Resolution Photo, single-sided printing only

■ Set tray switch to Paper.

or 65-lb.; single-sided printing only

Transparencies

, 16 - 40 lb.

, 40 - 65-lb.; for example, cover stock

, 28 - 40 lb. bond

■ 50-sheet capacity

■ Use only Phaser 850 printer transparencies

■ Set tray switch to Transparency.

Labels

■ 50-sheet capacity

■ Use only Phaser 850 printer Color Printing Labels

■ Set tray switch to Paper.

User Guide 23

Trays

Loading the tray

234567

nspa

ncy

1. Use the tray’s maximum-capacity label to determine how much

paper or transparency to load.

2. Load paper with the side to be printed face-up.

■ For single-sided printing, load letterhead paper with the top

of the page at the front of the tray.

■ For two-sided printing on letterhead, refer to page 34.

3. Place the paper snugly against the inside left front wall of the tray.

4. Set the switch on the side of the tray for Paper or Transparency to

match the loaded media. If you are loading labels in the Paper/Transparency tray, set the tray switch to Paper.

5. Insert the tray into the printer.

Paper

Transparency

0643-66.ai

Trays

24 Phaser 850 Color Printer

Loading the High-Capacity Paper Tray Assembly

Supported media

See page 1 for supplies ordering information.

Paper only

■ 500-sheet capacity

■ Bond or equivalent, 63 - 120 g/m

■ You can use up to two High-Capacity Paper Tray Assemblies with

your printer.

Loading the tray

1. Angle the paper stack to match the angle of the tray.

2. Use the tray’s maximum-capacity label to determine how much

paper to load.

3. Load paper with the side to be printed face-up.

■ For single-sided printing, load letterhead paper with the top

of the page at the front of the tray.

■ For two-sided printing on letterhead, refer to page 34.

4. Place the paper snugly against the inside left back wall of the tray.

, 17 - 32 lb.

User Guide 25

5. Insert the tray into the printer.

0389-19

26 Phaser 850 Color Printer

Loading the optional High-Capacity Transparency/Label Tray

Supported media

See page 1 for supplies ordering information.

Transparencies

■ 175-sheet capacity

■ Use only Phaser 850 printer transparencies

■ Set tray switch to Transparency.

Labels

■ 100-sheet capacity

■ Use only Phaser 850 printer Color Printing Labels

■ Set tray switch to Label.

User Guide 27

Loading the tray

1. Use the tray’s maximum-capacity label to determine how much

media to load.

2. Load media with the side to be printed face-up.

3. Place the media snugly against the inside left back wall of

the tray.

4. Set the switch on the side of the tray for Transparency or Label to

match the loaded media.

5. Insert the tray into the printer.

T ran

p a re

a b

e l

0643-62

6. In the printer driver, make these selections:

■ Select the appropriate tray.

■ Turn off the two-sided printing option.

28 Phaser 850 Color Printer

Printing on High Resolution Photo Paper

The Tektronix High Resolution Photo Paper is printable on one side only, and has a Tektronix logo on the reverse.

See page 1 for supplies ordering information.

1. Insert the paper into the appropriate tray:

Standard Paper/Transparency tray: 50 sheets

■ Load paper face-up

■ Set tray switch to Paper.

Manual-feed slot: 1 sheet

■ Load paper face-down

2. In the printer driver, make these selections:

■ Select the appropriate tray.

■ Turn off the two-sided printing option.

■ Select High-Resolution Photo as the TekColor color

correction.

3. Send the job to the printer.

Photo Paper

User Guide 29

Printing on labels

1. Insert the label sheets into the appropriate tray:

Standard Paper/Transparency tray: 50 sheets

■ Face-up

■ Set tray switch to Paper.

Labels

Letter-size

Transparency

Paper

High-Capacity Transparency/Label tray: 100 sheets

■ Face-up

■ Set tray switch to Label.

Letter-size

Transparency

Label

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0643-99.ai

Manual-feed slot: 1 sheet

■ Face-down

0643-96.ai

30 Phaser 850 Color Printer

2. If your application has a setting for labels, use it as a template.

Otherwise, for margin settings, refer to the instructions included with the labels.

3. In the printer driver, make these selections:

■ Select the appropriate tray.

■ Turn off the two-sided printing option.

4. Send the job to the printer.

See page 1 for supplies ordering information.

Guidelines for printing on labels

■ Use only Phaser 850 printer Color Printing Labels.

■ If any of the labels on a sheet are missing, do not use that sheet; it

may damage printer components.

Caution

Keep labels in a cool, dry place. Never store labels in a high-humidity environment. Labels stored under such conditions will jam in the printer. Store unused labels flat in their containers. Rotate stock frequently. Long periods of storage can cause the labels to curl and will jam the printer.

Labels

User Guide 31

Automatic two-sided printing

Automatically make two-sided prints using the paper trays or the manual-feed slot. In the Print dialog box, select the two-sided printing option and a binding preference (how the page turns).

To automatically make two-sided prints:

■ Do not place paper that was printed on one side back into the

printer to print on the second side. Pre-printed pages may stick together.

■ Make sure the Paper/Transparency switch on the tray is set

to Paper.

■ Use only Letter- or A4-size paper.

■ When the printer operates in automatic two-sided printing mode,

the paper partially exits before printing the second side. To avoid paper jams, do not touch the paper before it completely exits the printer.

Caution

2-sided Prints

Two-sided printing is supported only for Letter- and A4-size papers within the 16 - 32 lb. range. Make sure two-sided printing is off in the printer driver for all other paper types.

Macintosh Drivers

LaserWriter 8.6 ■ From the File menu, select Print.

■ From the pull-down menu, select Layout.

■ Select Print on Both Sides.

■ Select a binding preference.

LaserWriter 8.3.4 ■ From the File menu, select Print.

■ Click the Options button.

■ Select 2-Sided Printing.

■ Select Short-Edge Binding or Long-Edge Binding.

32 Phaser 850 Color Printer

PC Drivers

Windows 95

Windows 98

■ From the File menu, select Print.

■ Click Properties.

■ Click the Setup tab.

■ Select Print on 2 sides.

■ Check or uncheck Bind on top edge.

Windows NT4 ■ Start/Settings/Printers.

■ Right-mouse-button-click on your printer’s icon.

■ From the pop-up menu, select Document

Defaults.

■ Click the Advanced tab.

■ Under Paper/Output, select Print on Both Sides.

■ Select Long Side or Short Side.

Binding preference

Landscape Portrait

Long edge

Short

edge

0643-126.ai

User Guide 33

Two-sided Prints

Loading letterhead paper for two-sided printing

0643-69

To load letterhead paper for two-sided printing, follow these additional steps.

Caution

Do not place paper that was printed on one side back into the printer to print on the second side. Pre-printed pages may stick together.

1. Load the paper in the paper tray or the manual-feed slot:

■ Paper tray

Letterhead side is face-down. Place the top of the page at the back of the tray.

1234

0643-98

■ Manual-feed slot

Letterhead side is face-up. Top of the page enters the printer last.

Two-sided Prints

1234567

34 Phaser 850 Color Printer

2. In your printer driver, in the Print dialog box, select the tray by

location:

■ Upper

■ Middle

■ Lower

■ Manual Feed Paper

Note

When the printer operates in automatic two-sided printing mode, the paper partially exits before printing the second side. To avoid paper jams, do not touch the paper before it completely exits the printer.

User Guide 35

Adding ink

Caution

Use only Phaser 850 printer ColorStix® ink; the use of other ink may affect print quality and reliability. Tektronix warranties and service contracts do not cover damage, malfunction or degradation of performance caused by the use of non-Tektronix supplies or consumables or the use of Tektronix supplies not specified for use with this printer.

See page 1 for supplies ordering information.

Ink tips:

■ Keep ink in its packaging until you are ready to use it.

■ To avoid ink jams, never insert broken ink sticks into the

ink-loading bins.

Loading ink:

To load ink any time the printer is Idle, or when the front panel displays Ink low or Ink out, follow this procedure.

1. Open the top cover. A color-coded label inside the top cover

corresponds to the color of each ink-loading bin.

2. Remove the ink stick from its packaging.

36 Phaser 850 Color Printer

3. Place the appropriate color ink stick into the ink-loading bin that

appears low. Do not force the ink sticks into the ink-loading bins.

Each ink stick is uniquely shaped to fit into the correct ink-loading bin. Insert the ink stick’s narrow end first.

0643-141.ai

4. Close the top cover.

The front panel may read Processing until the printer is ready for printing.

Adding Ink

User Guide 37

Emptying the waste tray

When the front panel displays Empty Waste Tray, follow this procedure.

See page 1 for supplies ordering information.

Caution

Waste Tray

The printer’s interior may be hot. Do not reach into the printer while the maintenance drawer is removed.

1. Open the front cover.

2. Grasp the maintenance drawer, labeled as A, and pull it out of the

printer.

Note

The maintenance drawer may be locked while the ink cools after the front panel troubleshooting routine, Eliminate Light Stripes. Make sure all covers are closed. Wait 15 minutes before trying to remove the maintenance drawer. The maintenance drawer may also be locked during the warm up cycle whenever the printer is turned on.

38 Phaser 850 Color Printer

3. The waste tray may be hot; handle it carefully.

Lift the waste tray, labeled as B, from the maintenance drawer.

123

0643-157

4. Empty the waste tray by gently twisting the tray or tapping it on

the sides of a waste container. Ink is non-toxic and can be discarded as normal office waste.

5. Replace the waste tray in the maintenance drawer. Make sure the

waste tray is seated flat in the maintenance drawer.

6. Reinsert the maintenance drawer into the printer and close the

front cover.

456

0643-156

User Guide 39

Replacing the Maintenance Kit

The Maintenance Kit is a consumable that consists of the maintenance roller and counter. The kit is located in the Maintenance Drawer, labeled as A, behind the printer’s front cover.

Detailed, illustrated instructions are included with each new Maintenance Kit. See page 1 for supplies ordering information.

The front panel displays these messages:

Front panel message Action

Maintenance Kit is low Order a replacement maintenance

Replace Maintenance Kit Replace the Maintenance Kit to

Maintenance Kit Missing Reinstall the counter or

Preventative Maintenance: Replace Maintenance Kit

■ The Standard Maintenance Kit has a life of 10,000 prints or

2 years, whichever comes first.

kit; replace the Maintenance Kit soon.

continue printing.

Make sure the new counter is installed.

maintenance drawer.

Press the Help button on the front panel for details.

■ The Extended Maintenance Kit has a life of up to 45,000 prints

(depending on ink coverage) or 2 years, whichever comes first.

40 Phaser 850 Color Printer

Caution

The printer may be hot. Do not reach into the printer while the maintenance drawer is removed.

0643-125.ai

Maintenance Kit

User Guide 41

Removing paper jams

The front panel message indicates the jam location and information on how to clear the jam. Check the front panel for Troubleshooting Jams information.

To prevent jams, use only the recommended papers, transparencies, and labels (see page 10), and clean the printer’s rollers if visibly dirty. For complete cleaning instructions, refer to the printer’s CD-ROM or on the Tektronix web site.

Media Jam — Open Exit Cover to Clear

0643-71.ai

Jams

Solution 1

If the paper has partially exited the printer at the exit slot, follow these steps. Otherwise, refer to Solution 2 on page 43.

1. Open the exit cover.

2. Using both hands, remove the jammed paper.

3. Remove the entire sheet of paper; any pieces of paper left in the

printer may cause more jams.

42 Phaser 850 Color Printer

Solution 2

If paper gets caught under the Rapid Release Guide, follow these steps.

Caution

Handle the Rapid Release Guide carefully to avoid bending or damaging the clear plastic edge.

1. Open the exit cover.

2. Lift the blue paper guide.

0643-150

3. Lift up on the blue tabs and remove the Rapid Release Guide. Do

not use any sharp objects in this area of the printer.

0643-151

User Guide 43

Jams

4. Remove the jammed paper.

0643-152

5. Make sure the thin, white dust shield is lying on top of the metal

shaft. Then, reinstall the Rapid Release Guide, pressing down on the blue tabs to snap the guide into place.

0643-153

Jams

44 Phaser 850 Color Printer

Media Jam — Open front cover to clear

0643-72.ai

1. Open the front cover.

2. Using both hands, remove the jammed paper.

3. If there is any resistance to removing the jammed paper, turn the

blue thumbwheel to help feed the paper.

4. Remove the entire sheet of paper; any pieces of paper left in the

printer may cause more jams.

User Guide 45

Media Jam — Retry manual feed

0643-158

1. Using both hands, remove the jammed paper, transparency, or

label sheet.

2. When prompted by the display message, reinsert the sheet using

both hands.

Make sure you insert the sheet properly, so it enters the printer straight and evenly. Be especially careful to properly line up envelopes and small-size papers.

0643-143.ai

46 Phaser 850 Color Printer

Media Jam — Remove media (or upper) tray to clear

0643-74.ai

1. Remove the paper tray (if your printer has more than one tray,

pull out the upper tray).

2. Using both hands, remove the jammed paper.

User Guide 47

Media Jam — Remove middle tray to clear

Media Jam — Remove lower tray to clear

0643-75.ai

1. Remove the paper tray named in the front panel display.

2. Using both hands, carefully remove the jammed paper.

48 Phaser 850 Color Printer

Troubleshooting print quality

6 7 8 9 1011 1213

6 7 8 10111213

Light stripes or missing colors

Clean the printhead with the printer’s front panel troubleshooting routine.

0643-56.ai

1. On the front panel, scroll to Menu. Press Select.

2. Scroll to Troubleshooting; press Select.

3. Scroll to Print Diagnostic Test Page; press Select. These

illustrations show a correct Test Page and an example of a Test Page with a missing color bar.

A. Correct test page B. Missing color bar

Print Quality

1 2 34 6 7 89 1011 1213141516 17181920 21222324 25262728 29303132 33343536 37383940 4142434445 46474849 50515253 54555657 58596061 62636465 6667686970717273747576777879808182838485868788

123456 7 89 1011 1213141516 17181920 21222324 25262728 29303132 33343536 37383940 4142434445 46474849 50515253 54555657 58596061 62636465 66676869 70717273747576777879808182838485868788

1 2 34 6 7 89 1011 1213141516 17181920 21222324 25262728 29303132 33343536 37383940 4142434445 46474849 50515253 54555657 58596061 62636465 6667686970717273747576777879808182838485868788

123456 7 89 1011 1213141516 17181920 21222324 25262728 29303132 33343536 37383940 4142434445 46474849 50515253 54555657 58596061 62636465 66676869 70717273747576777879808182838485868788

1234567 8 101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475 76777879 80818283 84858687 88

123456 7 89 1011 1213141516 17181920 21222324 25262728 29303132 33343536 37383940 4142434445 46474849 50515253 54555657 58596061 62636465 66676869 70717273747576777879808182838485868788

User Guide 49

0643-135.ai

4. If the test print looks like example B in the illustration, go on to

Step 5.

5. Scroll to Eliminate Light Stripes; press Select.

6. Check the test print that prints automatically, to confirm that the

problem is corrected.

7. Repeat Step 5 as necessary. If light stripes persist after three

Print Quality

consecutive clean cycles, turn off the printer for 4 hours to allow the ink to cool and solidify. Then turn on the printer and repeat the clean cycles, if necessary.

For more details, refer to the troubleshooting information on the printer’s CD-ROM or on the Tektronix web site.

50 Phaser 850 Color Printer

Oil or ink smears

Oil (drum fluid) on a print or ink smears on the front, back or edges of a page.

0643-59.ai

Clean the printer’s internal paper path using the front panel troubleshooting routine.

1. Load the upper tray with sheets of clean, high-grade paper,

preferably 120 g/m

; 32-lb. This cleaning routine uses several

sheets of paper.

2. On the front panel, scroll to Menu. Press Select.

3. Scroll to Troubleshooting; press Select.

4. Scroll to Remove Ink Smears; press Select.

5. If the problem persists, additional cleaning may be necessary. For

complete cleaning instructions, refer to the printer’s CD-ROM or on the Tektronix web site.

User Guide 51

Ink streaks

Ink streaks or marks on the top edge, front or back of a page.

0643-60.ai

Clean the printer’s paper-exit path:

■ To clean the exit rollers, use a pre-soaked alcohol cloth.

■ To turn the rollers, use the blue thumbwheel.

0643-94.ai

52 Phaser 850 Color Printer

Clean the Rapid Release Guide:

1. Follow the steps in Solution 2 on page 43 to remove the Rapid

Release Guide.

2. Gently wipe the clear plastic Rapid Release Guide with a

pre-soaked alcohol cloth.

0643-154

3. Reinstall the Rapid Release Guide, pressing down on the blue tabs

to snap the guide into place.

User Guide 53

Ink smears

Ink smears on the bottom edge of a page.

0643-57.ai

Clean the paper-feed rollers.

1. From the front panel, run the Remove Ink Smears routine; see

page 51 for instructions.

2. If smears remain, open the front cover and remove the

maintenance drawer.

3. To clean rollers in rows 1, 2, and 3, use a pre-soaked alcohol

cloth.

4. To turn the rollers in rows 1 and 3, use the blue thumbwheel.

0643-100.ai

5. Clean any ink from the polished metal guide located between

rollers 1 and 2, using a presoaked alcohol wipe.

54 Phaser 850 Color Printer

Moving the printer

All moves

Follow these guidelines when moving the printer within the office and preparing it for shipment:

1. The printer must be cool before moving it; otherwise, ink spills

may damage the printer. Use this method:

a. Close all of the printer’s covers and doors.

b. Turn off the printer. Before the front panel goes blank (you

have only 4 seconds), select Shut Down For Moving Printer.

c. The printer takes about 15 minutes to cool; during that time,

the front panel reports its progress. When the cool-down is complete, the front panel goes blank. It is now safe to move the printer.

2. Removing the upper paper tray provides a place for your hands

when lifting the printer.

3. Always move the printer separately from its High-Capacity Paper

Tray Assembly.

Moving

36 kg 79 lb.

0643-116.ai

User Guide 55

Preparing the printer for shipment

0643-125.ai

Caution

Parts of the printer may be hot; to avoid personal injury, allow the printer to cool and use caution when handling it.

■ Always repack the printer properly to ensure its safe shipment;

refer to the instructions on the printer’s CD-ROM or on the Tektronix web site.

■ Always remove the maintenance drawer (A) before shipment to

avoid damage to the printer. Place the drawer in a plastic bag for storage. Never ship the printer with the maintenance drawer installed.

Moving

56 Phaser 850 Color Printer

Getting help

The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to install your printer driver software, view and print user documentation, and watch "how to" videos. Live Internet links on the CD-ROM let you access the Tektronix Color Connection web site, your single source for color education, interactive tutorials, free templates and support information.

Printer CD-ROM

■ Advanced Features and Troubleshooting Manual

■ Consumables instructions

■ Setup Guide poster

■ Video help

■ Networking manuals

■ Cleaning instructions

■ Repacking instructions

■ Printer drivers

■ Material Safety Data Sheets (MSDS)

Windows driver help system

Install the driver from the printer’s CD-ROM and use the embedded help system.

■ Troubleshooting information

■ Access to installed manuals and videos

■ Live links to the Tektronix web site

User Guide 57

Getting Help

Color Connection

colorconnection.tektronix.com

Color resource for tools and information to help you get the most out of your color printer:

■ Customized support and automatic driver update notification.

■ Color education with interactive tutorials and helpful hints.

■ Free templates and promotions.

■ Online supplies ordering

■ Online documentation.

Printer’s front panel

■ Help menu: Accesses information and tools for solving printer

problems.

■ Help button: Press at any time for additional information on

displayed menu options or status messages.

■ Troubleshoot Jams menu: Appears when paper jams, provides

additional information.

Internal printer pages

The printer has several help pages available; refer to the Menu Map for their locations.

■ Connection Setup: connecting to a computer or network

■ Diagnostic Test Page: how to solve print problems, such as

smudges or light stripes

■ Help Guide: Provides specific help resources.

Getting Help

■ Paper Tips Page: what papers, transparencies, or labels to use

■ Supplies Page: part numbers and descriptions

58 Phaser 850 Color Printer

PhaserLink™ Software

www.tek.com/Color_Printers/products/ phaserlink.html

■ View printer status using any web browser

■ Control printer settings

■ Link to online documentation via the World Wide Web

■ Receive electronic mail when consumables are low or other

printer maintenance is required

■ Requires network connection via TCP/IP

Tektronix web site

www.tek.com/Color_Printers/

■ Product and supplies information

■ Finding your local reseller

TekSMART™ Knowledge Base

www2.tek.com/TekSMART/

■ Application issues

■ Networking issues

■ Printer errors

■ Print quality issues

■ Troubleshooting

■ Latest tips from technical support

User Guide 59

Other online services

Anonymous ftp server ftp.tek.com/Color_Printers/

Subscribe to email update notices

www.tektronix.com/Color_Printers/support/ subscribe.html

Customer Support Centers

Australia

1-800-811-177

Austria

0660 5804

Belgium

02 720 9602

Brazil

0800 16 0220

Canada

1-800-835-6100

China

10-6235-1230

Denmark

(44) 533 444

Eastern Europe and the Middle East

+44 1908 68187

Finland

0203 206 30

France

01 69 86 8137

Germany

0180 525 3535

Hong Kong

2585-6655

India (South Asia)

(91) 80-227-5577

Italy

02 45 287 000

Japan

81 3 3448 4872

Korea

2-528-4661

Luxembourg

400 847

Netherlands

(040) 267 0440

New Zealand

+61 2 9888 0100

Norway

22 723 801

Singapore (ASEAN)

1-800-356-5565

Spain

902 239 272

Sweden

(08) 299 071

Switzerland

01 212 2212

Taiwan

(02) 2757-1571

Thailand

2-645-4407

U. K.

(01) 908 681 707

U. S.

1-800-835-6100

60 Phaser 850 Color Printer

Index

accessories

ordering information 1 adding ink sticks 36 Automatic color correction 9

Black and White color correction 9

cart for printer, ordering information 4 cleaning

for print quality 49 cleaning kit

ordering information 3 clearing paper jams (brief) 42 color corrections

Automatic 9

Black and White 9

Commercial Press 9

DIC 9

Euroscale Press 9

FujiProof 9

None 9

SNAP Press 9

sRGB Display 9

SWOP Press 9

Toyo 9

Vivid Color 9 ColorStix ink

loading 36

ordering information 1 Commercial Press color correction 9 consumables

adding ink sticks 36

Maintenance Kit 40

User Guide 61

DIC color correction 9 DP Feature Set, ordering information 4

Eliminate Light Stripes

brief procedure 49 Enhanced print quality mode 8 envelopes

guidelines 19

printing details 18

printing from Microsoft Word, Macintosh 19

printing from Microsoft Word, Windows 22

printing from the manual-feed slot 14

sizes 12 Euroscale Press color correction 9

Fast Color print quality mode 8 Feature Set, DP, ordering information 4 front panel

About My Printer 7

buttons 7

Help 7

introduction 6

Menu 7

Printer Demo 7 FujiProof color correction 9

hard disk, ordering information 4 High Resolution Photo

paper, ordering information 1

paper, printing on 29

print quality mode 8 High-Capacity Paper Tray Assembly

ordering information 4

62 Phaser 850 Color Printer

IDE hard drive, ordering information 4 information resources 57 ink sticks

loading 36 ordering information 1

jams, paper

brief procedure 42

labels

guidelines 31 ordering information 2 printing on 30 storing 31

light stripesbrief procedure 49

Maintenance Kit

ordering information 2 replacing 40

manual feed

2-sided printing 32 single-sided printing 14 supported media 13

margins

envelopes 12 paper 11

media

ordering information 1 tips 10

media jams

exit cover 42 front cover 45 manual feed 46 trays 47

User Guide 63

memory, printer, ordering information 3 modes

print quality 8 moving the printer 55

None color correction 9

online color resource 57

paper

jams (brief) 42

margins 11

ordering information 1

print area 11

sizes 11

tips 10 paper jams

exit cover 42

front cover 45

manual feed 46

trays 47 paper trays

ordering information 3 PhaserShare Token Ring network card, ordering information 5 print area

envelopes 12

paper 11 print quality modes 8

Enhanced 8

Fast Color 8

High Resolution/Photo 8

Standard 8 print speed 8

64 Phaser 850 Color Printer

printer

cart, ordering information 4 color corrections 9 feature set, ordering information 4 front panel 6 memory, ordering information 3 moving 55 print speed 8 quality modes 8 shipping 56 station, ordering information 4

Rapid Release Guide

cleaning (brief procedure) 53 ordering a replacement 3 paper jam 43

replaceable parts

ordering information 3

shipping the printer 56 smears

ink 54

oil or ink 51 SNAP Press color correction 9 speed of printing 8 sRGB Display color correction 9 Standard print quality mode 8 streaks, ink 52 supplies

order information 1 SWOP Press color correction 9

TekColor color corrections 9 Toyo color correction 9

User Guide 65

transparencies

ordering information 2 printing from standard tray 24 printing from Transparency/Label Tray 27 printing manual feed 14 sizes 11

transparency trays

ordering information 3

trays

high capacity 27 loading 24 optional assembly 25 ordering information 3 standard 23 Transparency/Label Tray 27

troubleshooting

light stripes, brief procedure 49 media jams 42 print quality problems (brief) 49 smears, ink 54 smears, oil or ink 51 streaks, ink 52

Vivid Color color correction 9

66 Phaser 850 Color Printer

Printed on recycled paper

071-0643-00

Xerox Phaser 850 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Warranty

Tektronix supplies and accessories

The front panel

Printing a Menu Map

Print quality modes

TekColor™ color corrections

Paper tips

Supported page sizes and print area

Manual-feed printing

Supported media

Using the manual-feed slot for single-sided printing

Manual-feed speciality media overview

Printing on envelopes

Guidelines for envelope printing

Printing envelopes from a Macintosh

Printing envelopes from Windows

Loading the Standard Paper/ Transparency Tray

Supported media

Loading the tray

Loading the High-Capacity Paper Tray Assembly

Supported media

Loading the tray

Supported media

Loading the tray

Printing on High Resolution Photo Paper

Printing on labels

Guidelines for printing on labels

Automatic two-sided printing

Binding preference

Loading letterhead paper for two-sided printing

Adding ink

Emptying the waste tray

Replacing the Maintenance Kit

Removing paper jams

Media Jam — Open Exit Cover to Clear

Media Jam — Open front cover to clear

Media Jam — Retry manual feed

Media Jam — Remove middle tray to clear

Media Jam — Remove lower tray to clear

Troubleshooting print quality

Light stripes or missing colors

Oil or ink smears

Ink streaks

Ink smears

Moving the printer

All moves

Preparing the printer for shipment

Getting help

Printer CD-ROM

Windows driver help system

Color Connection

Printer’s front panel

Internal printer pages

PhaserLink™ Software

Tektronix web site

TekSMART™ Knowledge Base

Other online services

Customer Support Centers

Index