Xerox Phaser 850 User Guide

P H A S E R® 8 5 0 COLOR PRINTER

User Guide

www.tek.com/Color_Printers/

Phaser

850 Color Printer

User Guide

November 1999

Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. Tektronix Other PhaserPrint™, PhaserSym™, PhaserTools™, TekSMART™, and the TekColor™ name are trademarks of Tektronix, Inc. TekColor Care

are registered trademarks of Tektronix, Inc. PhaserLink™, PhaserPort™,

, Phaser

, PhaserShare

, ColorStix

, the TekColor

and RealSUPPORT

icon, and Made For Each

are service

marks of Tektronix, Inc.

Adobe

, Acrobat

PostScript

, ATM

, Acrobat

Reader, Illustrator

, Adobe Garamond

, Birch

, PageMaker

, Carta

, Mythos

, Photoshop

, Quake

, and

, and Tekton

are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology, and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions.

Apple

, LaserWriter

Apple Chancery

, LocalTalk

, Chicago

, Geneva

, Macintosh

, Monaco

, Mac

OS, AppleTalk

, and New York

TrueType2

are registered

trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated. Marigold™ and Oxford™ are trademarks of AlphaOmega Typography. Avery™ is a trademark of Avery Dennison Corporation.

FTP

Software is a registered trademark of FTP Software, Incorporated.

PCL

and HP-GL Hoefler Text was designed by the Hoefler Type Foundry. ITC Avant Guard Gothic

Symbol

are registered trademarks of Hewlett-Packard Corporation.

, ITC Bookman

, ITC Zapf Chancery

, and ITC Zapf Dingbats

, ITC Lubalin Graph

, ITC Mona Lisa

are registered trademarks of

, ITC

International Typeface Corporation. Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of Linotype-Hell AG and/or its subsidiaries. MS-DOS Wingdings™ in TrueType

and Windows

are registered trademarks of Microsoft Corporation.

format is a product of Microsoft Corporation. WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer, Inc. Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation. Antique Olive Eurostile™ is a trademark of Nebiolo. Novell

Sun

, Sun Microsystems

trademarks of Sun Microsystems, Incorporated.SPARC

is a registered trademark of M. Olive.

and NetWare

are registered trademarks of Novell, Incorporated.

, and Sun Microsystems Computer Corporation

is a registered trademark of

are registered

SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated. Ethernet UNIX

is a registered trademark of Xerox Corporation.

is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited. Other marks are trademarks or registered trademarks of the companies with which they are associated.

PANTONE

Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies. © Pantone, Inc., 1988.

Warranty

Printer Warranty

Tektronix warrants that the Phaser 850 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Tektronix, at its option, will:

(1) repair the product by means of telephone support or on-site service at no charge for parts or labor, (2) replace the product with a comparable product, or (3) refund the amount paid for the product, less a reasonable allowance for usage, upon its return.

Under this product warranty, Customer must notify Tektronix or its authorized service representative of the defect before the expiration of the warranty period. To obtain service under this warranty, the Customer must first contact Tektronix Telephone Support personnel or that of its authorized service representative. Telephone Support personnel will work to resolve issues professionally and quickly, however the Customer must reasonably assist Tektronix or its authorized representative.

If telephone support is unsuccessful, Tektronix or its authorized service representative will provide warranty repair at Customer's site without charge as provided below.

Service is available anywhere within the United States for products purchased in

■

the United States

Inside the European Economic Area, service is available within the customary

■

on-site service area for products purchased in the EEA

Outside the US & EEA, service is available within the customary on-site service

■

area in the country of purchase

A description of the customary on-site service area may be obtained from the local Tektronix subsidiary or authorized Tektronix distributor. On-site service is at Tektronix or its authorized service representative’s sole discretion and is considered an option of last resort.

If the Customer’s product contains features that enable Tektronix or its authorized service representative to diagnose and repair problems with the product remotely, Tektronix may request that Customer allow such remote access to the product.

In the maintenance of the product, Tektronix may use new or equivalent to new parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of Tektronix. Tektronix, at its option, may request the return of these parts.

Consumables Warranty

Tektronix warrants that the Customer Replaceable Consumables (CRCs) will be free from defects in materials and workmanship for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Tektronix or its authorized service representative of the defect before the expiration of the warranty period. TEKTRONIX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED TO A DESIGNATED TEKTRONIX DEPOT OR THE TEKTRONIX REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the current Tektronix procedure.

These warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated under these warranties:

a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or service the product unless directed by a Tektronix representative; b) to repair damage, malfunction, or degradation of performance resulting from improper use or connection to incompatible equipment or memory; c) to repair damage, malfunction, or degradation of performance caused by the use of non-Tektronix printer supplies or consumables or the use of Tektronix supplies not specified for use with this printer; d) to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC; e) to perform user maintenance or cleaning or to repair damage, malfunction, or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed by Tektronix in its published materials; f) to repair damage, malfunction, or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the user manual; g) to repair this product after the limit of its duty cycle has been reached; all service thereafter shall be billed on a time and material basis; h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered with in any way.

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. TEKTRONIX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

For the software warranty please see the end user license agreement included with the software.

If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers. Nothing in any Tektronix warranty material excludes or limits the application of any provision of any of the Acts, where to do so would contravene the Acts or cause any part of this warranty to be void. In this warranty material, an implied condition or warranty, the exclusion of which from a contract with a "Consumer" (as defined in the Acts) would contravene any provision of the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable Condition". To the full extent permitted by law, Tektronix’s sole and total liability to the customer for a breach of any Non-excludable Condition (including for any consequential loss suffered by the customer) is limited, except as otherwise stated herein, to (at Tektronix’ option) replacing or repairing the goods, or resupplying, or paying the cost of the resupply of, the services, in respect of which the breach occurred. Subject to the above, all conditions and warranties which would or might otherwise be implied in a Consumer contract, whether by operation of statute, inference from circumstances, industry practice or otherwise, are excluded.

User safety summary

Terms in manual: Caution: Conditions that can result in damage to the product. Warning: Conditions that can result in personal injury or loss of life.

Use proper power source: Do not operate this product from a power source that applies

more than the voltage specified. To avoid fire hazard, use only the power cord specified for this product. In hospital applications, grounding reliability can only be achieved by the use of a hospital grade power cord, and the equipment is connected to an equivalent receptacle marked “hospital only” or “hospital grade.”

Operation of product: There are no user-serviceable parts inside the product. Avoid

electric shock by contacting a qualified service technician to repair the product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases or flammable mixtures.

Safety instructions: Read all installation instructions carefully before you plug the

product into a power source.

Terms on product:

CAUTION: A personal injury hazard exists that may not be apparent. For example, a panel may cover the hazardous area. Also applies to a hazard to property including the product itself. DANGER: A personal injury hazard exists in the area where you see the sign.

Care of product: Disconnect the power plug by pulling the plug, not the cord.

Disconnect the power plug if the power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.

Ground the product: Plug the three-wire power cord (with grounding prong) into

grounded AC outlets only. For protection against electric shock, this product is classified Class I, and Type B where applicable.

Location of product: Place the printer in a well-ventilated area.

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Hot surface on or in the printer. Use caution to avoid personal injury:

Use caution. Refer to the manual(s) for information:

Warning

If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.

Warning

For your protection, do not defeat any interlocks.

Contents

Tektronix supplies and accessories 1

The front panel 6

Print quality modes 8

TekColor™ color corrections 9

Paper tips 10

Manual-feed printing 13

Printing on envelopes 18

Loading the Standard Paper/ Transparency Tray 23

Loading the High-Capacity Paper Tray Assembly 25

Loading the optional High-Capacity

Transparency/Label Tray 27

Printing on High Resolution Photo Paper 29

Printing on labels 30

Automatic two-sided printing 32

Adding ink 36

Emptying the waste tray 38

Replacing the Maintenance Kit 40

Removing paper jams 42

User Guide

Troubleshooting print quality 49

Moving the printer 55

Getting help 57

Index 61

Phaser 850 Color Printer

Tektronix supplies and accessories

To order supplies and accessories, contact your local dealer or visit the Tektronix web site:

www.tek.com/Color_Printers/products/supplies.html

ColorStix Ink

Item Part Number

3 Free Black sticks 016-1831-00

5 Cyan sticks plus 2 Free Black sticks 016-1825-00

5 Magenta sticks plus 2 Free Black sticks 016-1826-00

5 Yellow sticks plus 2 Free Black sticks 016-1827-00

2 Cyan sticks plus 1 Free Black stick 016-1828-00

2 Magenta sticks plus 1 Free Black stick 016-1829-00

2 Yellow sticks plus 1 Free Black stick 016-1830-00

Supplies

Tektronix Paper

Item Size Description Part Number

Premium Color Printing Paper

High Resolution Photo Paper

Premium Cover A/Letter (U. S.)

Premium Cover A4 (Metric)

A/Letter (U. S.)

8.5 x 11 in.

A4 (Metric) 210 x 297 mm

A/Letter (U. S.)

8.5 x 11 in.

A4 (Metric) 210 x 297 mm

8.5 x 11 in.

210 x 297 mm

500 sheets 24-lb. bond, 90 g/m

25 sheets 170 g/m

100 sheets 60-lb. cover, 160 g/m

016-1368-00

016-1369-00

016-1808-00

016-1809-00

016-1823-00

016-1824-00

User Guide

Transparencies

Item Size Description Part Number

Premium A/Letter (U. S.)

Premium A4 (Metric Letter)

Supplies

Standard A/Letter (U. S.)

Standard A4 (Metric Letter)

8.5 x 11 in.

210 x 297 mm

8.5 x 11 in.

210 x 297 mm

50 sheets 016-1724-00

50 sheets 016-1725-00

50 sheets 016-1720-00

50 sheets 016-1721-00

Color Printing Labels

Size Description Part Number

A/Letter (U. S.)

8.5 x 11 in.

A/Letter (U. S.)

8.5 x 11 in.

A4 (Metric Letter) 210 x 297 mm

100 sheets / 30 labels per sheet (each 1 x 2-5/8 in.)

100 sheets / 6 labels per sheet (each 3-1/3 x 4 in.)

100 sheets / 14 labels per sheet (each 38.1 x 99.1 mm)

100 sheets / 8 labels per sheet (each 67.1 x 99.1 mm)

Maintenance Kit

016-1812-00

016-1813-00

016-1814-00

016-1815-00

Item Part Number

Extended replacement maintenance roller and counter (Life: up to 45,000 images or two years, which ever comes first.)

Standard replacement maintenance roller and counter (Life: up to 10,000 images or two years, which ever comes first.)

Phaser 850 Color Printer

016-1834-00

016-1822-00

Replacement items

Item Part Number

Maintenance Waste Tray (replacement) 436-0370-01

Maintenance Drawer (replacement) 436-0383-00

Rapid Release Guide 650-4153-00

Additional memory

Features Part Numbers

■

Improved performance

Up to 256 Mbytes maximum

■

The printer has two memory slots. When adding memory, you can use 64-Mbyte and 128-Mbyte DIMMs in combination.

■

64 Mbytes: ZMB64

128 Mbytes: ZMB128

■

Trays

Size Description Part Number

Standard Paper/Transparency Tray A/Letter (U. S.) 436-0330-00

Standard Paper/Transparency Tray A4 (Metric Letter) 436-0332-00

High-Capacity Transparency/ Label Tray

High-Capacity Transparency/Label Tray

A/Letter (U. S.) 436-0336-00

A4 (Metric Letter) 436-0338-00

Cleaning Kit

Item Part Number

Package of 5 alcohol wipes 016-1845-00

User Guide

High-Capacity Paper Tray Assembly

Features Part Numbers

■ Increased paper-printing capacity

■ Increased printing versatility and

convenience

■ Up to two High-Capacity Paper Tray

Assemblies can be used

Printer Station

Features Part Number

■ Ergonomic surface height

■ Provides storage for supplies

Internal IDE Hard Drive

Features Part Number

■ Required for collation

■ Extends font capacity

■ U. S.: Z840LTA

■ Metric: Z840LTA Option 01

ZCARTA

Z850HD

DP Feature Set

Features Part Number

■ High Resolution / Photo print-quality

mode, 1200 x 600 dpi

■ Automatic two-sided printing

capability

■ Adds 32 Mbytes of memory (64 Mbytes

total)

■ 1st Page Preview functionality

■ Quick Collate functionality (requires a

hard drive)

■ Page Pipelining

Z850FP

Phaser 850 Color Printer

PhaserShare® Network Card

Features Part Number

■ Easy to install

■ Increases shareability

■ High-performance network connectivity

Token Ring: ZNBTR

User Guide 5

The front panel

■ Provides access to printer settings (tray, print-quality mode,

network settings, etc.).

■ Displays the printer’s operating status (Ready to Print, Printing).

■ Alerts you to replace consumables, load paper, and clear jams.

Phaser 850 DX READY TO PRINT

About my Printer Help Printer Demo

Help

Select

0643-79A.ai

6 Phaser 850 Color Printer

Key

1. Error indicator

2. Power indicator

3. Printer model and current status

4. Display

■ Menu: Accesses printer setup menus

■ About My Printer: Displays current printer settings and

information

■ Help: Accesses information and tools for solving printer

problems

■ Printer Demo: Prints sample images and color charts

5. Navigation arrows. Use the arrows to scroll the front panel menus.

6. Select button. Selects highlighted settings.

7. Help button. Press at any time for additional information on

displayed menu options or status messages.

Printing a Menu Map

The Menu Map shows you where features such as the help pages, are located in the front panel’s menu structure.

1. Scroll to Menu, press Select.

2. Scroll to Print Menu Map, press Select.

Front Panel

User Guide 7

Print quality modes

Print quality modes selectable from a printer driver or the front panel

Fast Color

■ Fastest full-color output.

■ Useful for many images and previewing

work.

■ Produces good peer-level documents.

■ Useful for rush jobs when saturated

colors are not necessary.

Standard

■ General-purpose mode for

full-color printing.

■ Best quality mode for printing

transparencies.

■ Suitable for most office uses.

■ Produces vibrant, saturated prints with

smooth color transitions.

Enhanced**

Features

■ Superior text resolution and

very smooth light colors.

■ Balance of high quality and fast speed.

■ Smoothest and brightest large-area fills.

■ Useful for printing paper copies of

overhead presentations.

High Resolution/Photo**

■ Highest-quality color prints.

■ Near-photographic detail.

■ 1200 x 600 dpi.

■ Requires DP or DX Feature Set.

Maximum speed*

14 ppm Paper

6.5 ppm Transparency

8 ppm Paper

3.5 ppm Transparency

4 ppm Paper

2 ppm Paper

*Approximate number of pages per minute; does not include image

processing time. Based on prints with margins of .5 in. or greater. **Transparencies are printed in Standard mode.

8 Phaser 850 Color Printer

TekColor™ color corrections

Color corrections selectable from a printer driver or the front panel

Automatic

None

Vivid Color

sRGB Display

SWOP Press

Euroscale Press

Commercial Press

SNAP Press

DIC

Toyo

FujiProof

Black and White

Description

■ Automatically applies the best color correction

mode to each element on the page

■ No color correction made to colors

■ Used with the PANTONE

PANTONE

■ Produces the brightest possible colors and makes

Color matching

Color Chart for

blues appear less purple

■ Closely approximates the colors on a standard

display screen

■ Specification for Web Offset Publications. Used

to match U. S. press standards

■ Used to match equivalent Imation Matchprint

proofs

■ Used to match commercial Imation Matchprint

proofs

■ Specifications for Non-Heat Advertising Printing

■ Used to match standards for printing on uncoated

and newsprint papers

■ Used to match Dai Nippon printing inks on

coated paper

■ Used to match commercial Toyo printing inks on

coated paper

■ Used to match the Fuji Color Art System for

commercial North American proofs

■ Grayscale printing

■ Used to print page masters for photocopying in

black-and-white

User Guide 9

Paper tips

■ Print the Paper Tips Page from the printer’s front panel for a

detailed list of paper types and sizes.

■ When you select a tray by location (Upper, Middle, Lower) from a

printer driver, the printer feeds from that tray.

■ Always keep stored paper, transparencies, and labels, in sealed

packages to avoid the effects of moisture which can affect feed reliability.

■ Always use the manual-feed slot for heavy paper and envelopes.

■ Handle transparencies by the edges and with both hands to avoid

fingerprints and creases, which can result in poor print quality.

■ Do not use three-hole punched paper, perforated paper, or an

unsupported paper size.

10 Phaser 850 Color Printer

Supported page sizes and print area

The image area of a print is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area.

To print from a supported driver, select Print. Select Page Size. Choose one of the following sizes.

Paper* Page size Print area Top/

Bottom margins

1. Letter 8.5 x 11 in. 8.112 x 10.612 in. .2 in. .2 in.

2. Executive 7.25 x 10.5 in. 6.85 x 9.95 in. .275 in. .2 in.

3. A4 210 x 297 mm 200 x 287 mm 5 mm 5 mm

4. A5 148 x 210 mm 138 x 196 mm 7 mm 5 mm

Left/ Right margins

*Transparencies available in Letter- and A4-sizes only.

4321

0643-65.ai

Paper Tips

User Guide 11

Caution

Never use envelopes with windows or metal clasps; they will damage the printer. Use only the recommended envelope sizes. Envelopes must always be placed with the flap face-up.

For better results, use light-weight, laser-quality envelopes.

Envelopes Page size Print area Top/

#10 (U. S.) 4.13 x 9.5 in. 3.73 x 8.95 in. .2 in. .275 in.

⁄4 (U. S.) 3.65 x 6.5 in. 3.25 x 5.95 in. .2 in. .275 in.

Monarch (U. S.)

C5 162 x 229 mm 152 x 197 mm 5 mm 7 mm

DL 110 x 220 mm 100 x 206 mm 5 mm 7 mm

Choukei 3 Gou 120 x 235 mm 110 x 221 mm 5 mm 7 mm

Choukei 4 Gou 90 x 205 mm 80 x 191 mm 5 mm 7 mm

3.875 x 7.5 in. 3.475 x 6.95 in. .2 in. .275 in.

Bottom margins (A/B)

Paper Tips

Left/ Right margins (C/D)

25 mm

0643-155

12 Phaser 850 Color Printer

Manual-feed printing

Supported media

See page 1 for supplies ordering information.

Paper

■ Sizes:

■ A/Letter

■ Executive

■ A4

■ A5

■ Bond or equivalent, 60 - 150 g/m

■ Heavy papers 150 - 216 g/m

216 g/m2 or 80-lb., and index stock 110-lb.; single-sided printing only

■ Coated or Glossy papers, single-sided printing only

■ Short-grained paper, at least 105 g/m

28 - 40 lb. bond

■ Tektronix Premium Cover, single-sided printing only

■ Tektronix High Resolution Photo, single-sided printing only

; 16 - 40 lb.

: for example, cover stock

and up to 150 g/m2;

Manual-Feed

Transparencies

■ Sizes: A/Letter and A4

■ Use only Phaser 850 printer transparencies

Labels

■ Sizes: A/Letter and A4

■ Use only Phaser 850 printer Color Printing Labels

User Guide 13

+ 54 hidden pages