Xerox Phaser 790 User Guide

Phaser 790 Documentation

The Document Company
XEROX
©2000 Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs that are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
®
, The Document Company®, the digital X®, and all Xerox product
Xerox names and product numbers mentioned in this publication are registered trademarks of Xerox Corporation. Xerox Canada is a licensee of all the trademarks. Other company brands and product names may be trademarks or registered trademarks of their respective companies and are also acknowledged.
Changes are periodically made to this document. Technical updates will be included in subsequent editions.
Printed in the United States of America.
Xerox Corporation reserves the right to change this information without notice, and makes no warranty, express or implied, with respect to this information. Xerox shall not be liable for any loss or damage, including consequential or special damages, resulting from the use of this information, even if loss or damage is caused by Xerox negligence or other fault.

Safety Notes

Your Phaser 790 and its supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance with established environmental standards. Please read the following instructions carefully before operating the Phaser 790.
Safety Notes, Compliances
Certifications, and other notices
Failure to follow the recommendations in this section may result in personal injury or rescinding of the machine maintenance agreement.
WARNING
An improper connection to the Phaser 790 grounding conductor can result in electrical shock. Always connect the copier to a properly grounded wall outlet. If in doubt, have the outlet checked by a qualified electrician.
Never use an extension cord between the copier power cord and an electrical outlet.
Do not allow anything to rest on the power cord. Do not place the Phaser 790 where people may step on the power cord. Follow all warnings and instructions that are marked on or supplied with the
Phaser 790.
Never override or "cheat" electrical or mechanical interlock devices. Always locate the Phaser 790 on a solid support surface with adequate
strength for the weight of the copier. Do not use the Phaser 790 near water, wet locations, or outdoors.
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Safety Notes, Compliances, Certifications, and other notices
Never push objects of any kind into the slots in the covers, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
The Phaser 790 is designed to prevent user access to unsafe areas and to ensure that the device will not operate with the covers opened. Never attempt any maintenance function that is not specified in the Xerox Phaser 790 User Information.
Never remove any covers or guards that require a tool for removal, unless you are instructed to do so. Ensure that you read all Warnings and Cautions, and follow each step in the instructions exactly as they are written.
Never attempt any activity that is not specified in the Xerox Phaser 790 User Information, or on the User Interface, or that is not specifically directed by an authorized Xerox Representative.
Do not look directly at the exposure lamps. The exposure lamps are not harmful but they are very bright and may cause discomfort. It is recommended that the Document Handler be closed when the Phaser 790 is in use.
Never operate the Phaser 790 if unusual noises or odors are detected. Disconnect the power cord from the wall outlet and call Xerox Service to correct any problems.

Maintenance Safety

Refer to these instructions as needed in order to ensure the safe operation of the Printer Copier.
Always use materials that are supplied or approved by Xerox. Use of other materials may result in poor performance and could create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in the Xerox Phaser 790 User Information for the appropriate cleaning methods.
Never use supplies or cleaning materials for purposes other than what they were intended. Keep all supplies and cleaning materials out of the reach of children.
Never place coffee or other liquids on the copier. Never spill liquid of any kind on the copier. The Phaser 790 is equipped with an energy-saving device to conserve power
when the machine is not in use.
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Safety Notes, Compliances, Certifications, and other notices
Unplug the Phaser 790 from the wall outlet and refer servicing to qualified service personnel under the following conditions:
When the power cord is damaged or frayed
If liquid has been spilled into the Phaser 790
If the Phaser 790 has been exposed to rain or water
If the Phaser 790 is producing unusual noises or odors
If the system does not work or continues to malfunction after following the Problem Solving procedures in the Xerox Phaser 790 User Information, call your local Xerox Service Representative.
For additional safety information concerning the Phaser 790 or Xerox supplied materials, call the following toll-free number:
1-800-828-6571

Ozone Safety

The Phaser 790 produces ozone during normal operation. The ozone produced is heavier than air, and the quantity is dependent on the copy/print volume. Providing the correct environmental parameters, as specified in Xerox installation procedures, ensures that the concentration levels meet safe limits for Ozone depleting substances per the US Clean Air Act (1990) and the 1987 Montreal Protocols.
If additional information concerning ozone is needed, request the Xerox publication, Ozone, 600P83222, by:
Calling 1-800-828-6571
Contacting your local Xerox representative

Laser Safety

Using the controls or adjustments, or performing any procedures other than those specified herein, may result in a hazardous exposure to laser radiation exposure.
This equipment complies with safety standards. With specific regard to laser safety, the equipment complies with performance standards for laser products set by government agencies as a Class I laser product and does not emit hazardous lights, the beam is totally enclosed during all modes of customer operation and maintenance.
.
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Safety Notes, Compliances, Certifications, and other notices

Safety Notes

FCC
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense
Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment.
Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

European Union

The CE marking applied to this product symbolises XEROX Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated:
January 1, 1995:
Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
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Safety Notes, Compliances, Certifications, and other notices
January 1, 1996: Council Directive 89/336/EEC, approximation of the laws of the
member states related to electromagnetic compatibility. A full declaration, defining the relevant directives and referenced
standards can be obtained from your XEROX Limited representative or by contacting:
Environment, Health and Safety,
XEROX Limited,
PO Box 17,
Bessemer Road,
Welwyn Garden City,
Hertfordshire
AL7 1HE
ENGLAND.
Tel Number +44 (0) 1707 353434
WARNING
This product is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations. Any unauthorized alteration which, includes the addition of new functions or the connection of external devices, may impact this certification. Please contact your local XEROX Limited representative for a list of approved accessories.
WARNING
In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken.
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Safety Notes, Compliances, Certifications, and other notices
WARNING
This is a Class B product. In a domestic environment this product may cause radio frequency interference in which case the user may be required to take adequate measures.
Changes or modifications to this equipment not specifically approved by Fuji Xerox Australia Limited may void the user’s authority to operate this equipment.
Shielded cables must be used with this equipment to maintain compliance with the Radio Communications Act of 1992.

Documentation conventions

The following conventions are used through out the customer documentation.
WARNING
Warnings alert you to operations that could cause personal injury.
CAUTION
Cautions alert you to operations that may cause damage to the machine.
Notes contain additional information, explanations, and helpful suggestions.
Keypoints provide techniques or shortcuts.
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Table of contents

1. Setting up the Phaser 790.....................................................................................1-1
Preparing for the installation .....................................................................................1-1
Selecting a location ..............................................................................................1-1
Space requirements ..............................................................................................1-2
Checking the installation components................................................................1-3
Setting up the Printer Cabinet...................................................................................1-5
Installing the 2 Tray Module......................................................................................1-9
Unpacking the Printer..............................................................................................1-13
Installing the Phaser 790 on the Printer Cabinet only..........................................1-16
Installing the Phaser 790 on the 2 Tray Module only...........................................1-18
Printer installation ...................................................................................................1-25
Loading paper in the paper tray..............................................................................1-41
Switching on the power...........................................................................................1-45
Switching off the power...........................................................................................1-45
Printing a test page.................................................................................................1-47
Adding memory to the Printer .................................................................................1-49
2. Getting to know the Phaser 790 ............................................................................2-1
Printer, Front View....................................................................................................2-1
Printer, Rear View.....................................................................................................2-2
Printer, Internal View.................................................................................................2-3
Printer Control Panel.............................................................................................2-4
Accessories...............................................................................................................2-5
Accessories ordering information ..........................................................................2-5
Supply reorder numbers........................................................................................2-6
USA and Canada...............................................................................................2-6
Europe...............................................................................................................2-6
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3. Network Setup .......................................................................................................3-1
Installing the Token Ring Network card.....................................................................3-1
Windows 95/98 .........................................................................................................3-5
Before you begin ...................................................................................................3-5
Installing the print driver .......................................................................................3-5
Windows 2000 ..........................................................................................................3-7
Before you begin ...................................................................................................3-7
Installing the print driver .......................................................................................3-7
Windows NT 4.0........................................................................................................3-9
Before you begin ...................................................................................................3-9
Installing the print driver .......................................................................................3-9
Macintosh OS .........................................................................................................3-11
Before you begin .................................................................................................3-11
Installing the print driver .....................................................................................3-11
Setting up the Phaser 790 Chooser ....................................................................3-11
4. System Administrator functions ..........................................................................4-1
Map to the networking chapters................................................................................4-2
Guide to the networking chapters .............................................................................4-3
5. Connecting to the Network...................................................................................5-1
Supported network protocols and frame types..........................................................5-3
Quick path to installation...........................................................................................5-4
Ethernet cabling ....................................................................................................5-4
Parallel cable connection.......................................................................................5-4
Mac OS environment with AppleTalk.....................................................................5-6
Windows computers in a Novell environment........................................................5-7
Windows NT 4.0 server environment.....................................................................5-8
Windows computers using Windows printing ........................................................5-9
Unix and Windows NT. 4.0 workstations
on a TCP/IP network ...........................................................................................5-10
Parallel Port connection.......................................................................................5-11
Connecting the Phaser 790 to the network.............................................................5-12
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6. Preparing for the setup.........................................................................................6-1
Levels of access and control.....................................................................................6-1
Printer connections................................................................................................6-2
Passwords.............................................................................................................6-3
Where to set passwords ....................................................................................6-3
Control level scenarios.......................................................................................6-4
Fiery WebTools.........................................................................................................6-6
Network server setup requirements..........................................................................6-7
Ensuring the printer connection ................................................................................6-8
7. Performing the setup from the Printer Control Panel.........................................7-1
Set up the print functions ..........................................................................................7-1
Top-level menus....................................................................................................7-2
System Setup........................................................................................................7-3
Printer Setup .........................................................................................................7-4
PostScript Setup....................................................................................................7-5
PCL Setup.............................................................................................................7-6
Specify network information......................................................................................7-7
Specify network protocol options...........................................................................7-8
Perform Network Services Setup............................................................................7-10
NDS Setup ..........................................................................................................7-10
Bindery Setup......................................................................................................7-13
SMB Setup..........................................................................................................7-15
Print information pages...........................................................................................7-16
8. Setting up the network server ..............................................................................8-1
Support for Fiery utilities ...........................................................................................8-1
Printing on a NetWare 3.x, 4.x, or 5.x network..........................................................8-2
Overview of IPX printing to the Phaser 790 ..............................................................8-3
Configuring a NetWare 3.x, 4.x, or 5.x server for printing .........................................8-4
Setting up an NDS connection ..............................................................................8-6
Setting the NetWare 4.x or 5.x bindery context.....................................................8-6
Setting up a NetWare print queue for bindery .......................................................8-7
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Setting up NetWare Windows clients for printing......................................................8-7
The Phaser 790 on a TCP/IP network with Windows NT 4.0....................................8-8
Configuring a Windows NT 4.0 server...................................................................8-9
Adding the Phaser 790 to the TCP/IP network
(Windows NT 4.0)..................................................................................................8-9
Installing the Phaser 790 as a shared printer......................................................8-10
Configuring clients of a Windows NT 4.0
or Windows 2000 server......................................................................................8-11
Configuring the server and client workstations for Fiery WebTools ........................8-12
Setting up Fiery WebTools on the printer............................................................8-12
Setting up Fiery WebTools on a client workstation..............................................8-12
Accessing the Fiery WebTools............................................................................8-13
Changing the WebLink destination......................................................................8-13
The printer on a network with UNIX workstations ...................................................8-14
Setting up the printer on TCP/IP networks ..........................................................8-15
Setting up printing on UNIX systems ...............................................................8-15
Setting up TCP/IP for communication with the printer......................................8-16
9. Installing user software in a Windows 95/98 environment ................................9-1
Overview of installation.............................................................................................9-2
Before you begin.......................................................................................................9-2
Installing PostScript or PCL print drivers...................................................................9-3
Installing the PostScript or PCL print drivers (Windows 95/98) .............................9-3
Completing the connection........................................................................................9-7
Parallel port printing...............................................................................................9-7
To prepare the port for parallel port printing
in Windows 95 ...................................................................................................9-7
To prepare the port for parallel port printing
in Windows 98 ...................................................................................................9-9
Setting up parallel port printing........................................................................9-12
Setting up IPX/SPX printing with Windows 95/98................................................9-14
Setting up SMB printing on Windows 95/98............................................................9-17
Setting printer options.............................................................................................9-22
Installing additional software for Windows 95/98 ....................................................9-23
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Copying printer description files ..........................................................................9-24
Installing the ICM profile......................................................................................9-24
Loading the working space profile
using Photoshop 5.0........................................................................................9-25
Loading the ICM profile....................................................................................9-26
10. Installing user software in a Windows 2000 environment .............................10-1
Overview of installation...........................................................................................10-2
Before you begin.....................................................................................................10-2
Installing the user software for parallel port printing................................................10-3
Installing the software for TCP/IP and LPR printing
(new installation of Windows 2000).........................................................................10-9
Installing TCP/IP and LPR printing
(upgrade installation of Windows NT 4.0 to Windows 2000).................................10-13
Installing the user software for IPX/SPX printing...................................................10-15
Installing the user software for SPM printing.........................................................10-22
Installing the user software for SMB printing.........................................................10-24
Setting printer options...........................................................................................10-30
Installing additional software for Windows 2000 ...................................................10-31
Copying printer description files ........................................................................10-32
Installing the ICM profile....................................................................................10-32
Loading the working space profile
using Photoshop 5.0......................................................................................10-33
Loading the ICM profile..................................................................................10-34
11. Installing user software in a Windows NT 4.0 environment...........................11-1
Overview of installation...........................................................................................11-2
Before you begin.....................................................................................................11-2
Installing the user software for parallel port printing
(Windows NT 4.0)...................................................................................................11-3
Installing the user software for IPX printing (Windows NT 4.0)...............................11-9
Installing the user software for TCP/IP and LPR printing
for Windows NT 4.0 ..............................................................................................11-15
Installing the user software for SMB printing (Windows NT 4.0)...........................11-18
Setting printer options...........................................................................................11-24
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Installing additional software for Windows NT 4.0.................................................11-25
Copying printer description files ........................................................................11-26
Installing the ICM profile....................................................................................11-26
Installing the ICM profile on Windows NT 4.0................................................11-26
Loading the working space profile
using Photoshop 5.0......................................................................................11-27
Loading the ICM profile..................................................................................11-28
12. Installing user software in a Macintosh OS environment..............................12-1
General steps for installing the user software.........................................................12-1
Setting up the Phaser 790 as a PostScript printer...............................................12-2
Setting up the Phaser 790 in the Chooser........................................................... 12-4
Installing Fiery software and fonts.......................................................................12-6
Installing Mac OS Software..............................................................................12-6
Installing Mac OS Runtime for Java.................................................................12-7
Installing additional software...................................................................................12-8
Loading profiles...................................................................................................12-9
Setting the ColorSync System Profile..............................................................12-9
Loading the monitor settings file using Photoshop 5.0.....................................12-9
Loading the ICC printer profile in Photoshop 4.0...........................................12-11
Loading the ICC printer profile in Photoshop 5.0...........................................12-12
13. Installing the Fiery software for Windows and Macintosh.............................13-1
Installing the software .............................................................................................13-1
Installing the Fiery Link software .........................................................................13-1
Installing the Command WorkStation software....................................................13-2
Using the software for the first time.........................................................................13-3
Configuring a connection for Fiery Link
for Windows and Macintosh OS..........................................................................13-3
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Configuring the connection to Fiery servers
in a local subnet...............................................................................................13-4
Manually configuring the connection to Fiery printers......................................13-6
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Configuring the connection for Fiery Link
using an Advanced IP search..........................................................................13-8
Configuring the connection for Fiery Link
using an Advanced Subnet search ................................................................13-11
Configuring a connection for the Command WorkStation..................................13-15
Configuring the connection
for Command WorkStation.............................................................................13-15
Modifying the configuration............................................................................13-17
Installing ColorWise Pro Tools for Windows and Macintosh OS...........................13-18
Configuring a connection for ColorWise Pro Tools............................................13-18
Modifying the configuration................................................................................13-20
Downloading Installers with Fiery WebTools.........................................................13-21
Setting up Fiery WebTools................................................................................13-21
Setting up Fiery WebTools on the printer.......................................................13-21
Setting up Client Workstations
to use Fiery WebTools...................................................................................13-22
14. Printing from the Windows workstations........................................................14-1
Printing from applications........................................................................................14-2
Setting options and printing with Windows 95/98
and Windows 2000..............................................................................................14-2
Configuring the PostScript print options for Windows 95/98................................14-3
Configuring the PCL print options for Windows 95/98.........................................14-5
Setting options and printing from Windows 2000....................................................14-7
Using saved settings (Windows 95/98 and Windows NT 4.0) .............................14-9
Creating Saved Settings..................................................................................14-9
Loading Saved Settings...................................................................................14-9
Deleting Saved Settings.................................................................................14-10
Modifying Saved Settings ..............................................................................14-10
Exporting Saved Settings...............................................................................14-11
Importing Saved Settings...............................................................................14-11
Using Shortcuts.....................................................................................................14-12
Setting print options using Shortcuts.................................................................14-12
Setting print options using Page Shortcuts........................................................14-12
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Working with custom page sizes
in Windows 95/98 or Windows 2000.....................................................................14-13
Defining a custom page size .............................................................................14-13
Printing a custom page size ..............................................................................14-14
Saving files to print at a remote location ...............................................................14-15
Setting print options for a job with Windows NT 4.0..............................................14-15
Setting print options for a PostScript job
(Windows NT 4.0)..............................................................................................14-16
Setting print options for all PostScript jobs
(Windows NT 4.0)..............................................................................................14-18
Setting print options for a PCL job (Windows NT 4.0).......................................14-18
Setting print options for all PCL jobs (Windows NT 4.0)....................................14-19
Printing with WebDownloader...............................................................................14-20
15 Printing from the Macintosh OS workstations..................................................15-1
Printing from applications........................................................................................15-1
Selecting the printer in the Chooser....................................................................15-1
Setting options and printing from Mac OS workstations......................................15-3
Printing from an application.................................................................................15-5
Defining a custom page size...................................................................................15-6
16. Introduction to the Command WorkStation ....................................................16-1
About the Command WorkStation...........................................................................16-2
Starting up and logging in .......................................................................................16-5
Connecting to the server .....................................................................................16-5
Logging in............................................................................................................16-7
Access levels...................................................................................................16-8
Logging out......................................................................................................16-8
The Command WorkStation interface.....................................................................16-9
Window area (Queues, Archive, Job Log).........................................................16-10
Menu bar........................................................................................................16-11
Server selection tabs .....................................................................................16-13
Sliders............................................................................................................16-13
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Job ticket information.....................................................................................16-15
Window selection tabs...................................................................................16-15
Queues window.................................................................................................16-16
Status bars.....................................................................................................16-17
Active jobs and held jobs...............................................................................16-19
Job icons...........................................................................................................16-20
Spool area.........................................................................................................16-20
RIP area............................................................................................................16-22
Print area...........................................................................................................16-23
Job commands..................................................................................................16-24
How job commands affect raster data............................................................16-24
Using right-mouse commands.......................................................................16-26
Archive window..................................................................................................16-27
Job Log window....................................................................................................16-30
Filtering jobs......................................................................................................16-33
Creating Filter templates................................................................................16-35
Viewing Filter templates.................................................................................16-35
Deleting Filter templates................................................................................16-35
Job properties.......................................................................................................16-36
Viewing and editing job properties.....................................................................16-36
17. Managing print jobs at the Command WorkStation........................................17-1
Communicating with users......................................................................................17-1
What the user needs to know..............................................................................17-1
How users communicate print requirements .......................................................17-3
Customizing the Command WorkStation window................................................17-4
Setting Command WorkStation Preferences...........................................................17-5
Printing server information pages ...........................................................................17-6
Workflow scenarios.................................................................................................17-8
Scenario 1...........................................................................................................17-8
Scenario 2...........................................................................................................17-8
Scenario 3...........................................................................................................17-9
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Using the copier....................................................................................................17-10
Assigning priority...............................................................................................17-10
Canceling jobs ......................................................................................................17-11
Viewing and overriding print settings ....................................................................17-12
Managing jobs with multiple printers.....................................................................17-13
Archiving jobs........................................................................................................17-15
Importing archived jobs from external media.....................................................17-17
Using the Job Log.................................................................................................17-18
Other server management commands..................................................................17-20
18. Using the Fiery WebTools.................................................................................18-1
Fiery WebTools Overview.......................................................................................18-1
Accessing the Fiery WebTools............................................................................18-3
Using the Status WebTool ......................................................................................18-4
Using WebLink........................................................................................................18-4
Using the Installer WebTool....................................................................................18-5
Using WebDownloader ...........................................................................................18-7
Font Manager..........................................................................................................18-8
19. Using Fiery Link.................................................................................................19-1
Fiery Link tools....................................................................................................19-4
Setting preferences .............................................................................................19-6
Using My Fiery List of Fiery Link .........................................................................19-8
20. Using Fiery WebSpooler...................................................................................20-1
Tracking and managing jobs with Fiery WebSpooler..............................................20-1
Accessing the Fiery WebSpooler window............................................................20-2
About the Fiery WebSpooler window...................................................................20-3
Manipulating job options and job flow..................................................................20-4
Overriding job option settings..............................................................................20-6
Using the Job Log...................................................................................................20-7
Displaying the Job Log........................................................................................20-7
Updating, printing and deleting the Job Log........................................................20-8
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21. Performing the setup from WebSetup.............................................................21-1
Accessing Setup.....................................................................................................21-1
Enabling Java services ...........................................................................................21-2
Accessing Fiery WebSetup.....................................................................................21-3
General Setup options ............................................................................................21-4
Server Setup...........................................................................................................21-5
Network Setup ........................................................................................................21-8
Printer Setup.........................................................................................................21-21
Exiting Setup.........................................................................................................21-25
Printing the Configuration Page remotely..............................................................21-26
Using ColorWise Pro Tools .....................................................................................22-1
Calibrator ................................................................................................................22-1
Introduction..........................................................................................................22-1
Understanding Calibration...................................................................................22-2
How Calibration Works ....................................................................................22-2
Scheduling Calibration.....................................................................................22-3
Checking Calibration Status.............................................................................22-4
Using a Densitometer..........................................................................................22-4
Setting up the Densitometer ............................................................................22-4
To Connect the X-Rite DTP32 to the Computer...............................................22-4
Calibrating with ColorWise Pro Tools..................................................................22-5
To Calibrate the copier Using Calibrator..........................................................22-5
To Restore Default Calibration Measurements................................................22-6
Expert Mode........................................................................................................22-6
Color Editor.............................................................................................................22-6
Editing Profiles ....................................................................................................22-7
To Edit a Simulation Profile in master Mode
or an Output Profile in Custom Mode:..............................................................22-7
To Edit a Simulation in Quick or Full Mode......................................................22-9
Undoing Simulation Edits ..................................................................................22-10
To Undo Edits Made to a Custom Linked Simulation.....................................22-10
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Checking Edited Profiles ...................................................................................22-11
To Check a Profile .........................................................................................22-11
Profile Manager.....................................................................................................22-11
Setting the Default Profiles................................................................................22-12
To Specify a Default Profile ...........................................................................22-12
Downloading Profiles.........................................................................................22-13
To Download a Profile....................................................................................22-13
Editing Profiles ..................................................................................................22-14
Managing Profiles..............................................................................................22-15
To Back Up Profiles.......................................................................................22-15
To Delete Profiles from the Fiery Hard Disk...................................................22-15
Defining Profiles................................................................................................22-16
To Define a Profile.........................................................................................22-16
Changing Global Settings..................................................................................22-17
To Change the Global Settings......................................................................22-17
23. Problem Solving ................................................................................................23-1
Avoiding paper jams ...............................................................................................23-1
Printer jam clearance areas....................................................................................23-2
Document Feeder jam clearance area....................................................................23-3
Clearing a paper tray jam........................................................................................23-5
Clearing a Duplex Tray jam.....................................................................................23-7
Clearing Area 1 jams ..............................................................................................23-9
Clearing Area 2 jams ............................................................................................23-13
Clearing Area 3 jams ............................................................................................23-15
Clearing Area 4 jams ............................................................................................23-17
Clearing Area 5 jams ............................................................................................23-19
Clearing the Fuser Area ....................................................................................23-19
Clearing the Upper Inverter...............................................................................23-21
Clearing Area 6 jams ............................................................................................23-25
Copy/print quality problems...................................................................................23-27
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Adjusting the color ................................................................................................23-29
VisualCal...........................................................................................................23-29
1. Print Limits Page.......................................................................................23-29
2. Gray Balance Page...................................................................................23-31
3. Comparison Page.....................................................................................23-33
Printer Error messages.........................................................................................23-33
Printer Error codes................................................................................................23-39
Scanner Error messages ......................................................................................23-41
Network Problems Solving....................................................................................23-43
Troubleshooting during Setup from the Control Panel.......................................23-43
Network Protocol Setup messages ...................................................................23-45
Novell problems during Network Setup .............................................................23-49
Novell error messages.......................................................................................23-50
Runtime Printer error messages........................................................................23-52
Name Table.......................................................................................................23-53
Printing problems..................................................................................................23-55
On a Windows workstation................................................................................23-55
On a Mac OS workstation..................................................................................23-56
General printing problems.................................................................................23-57
Problems with print quality.................................................................................23-60
Job Management Problem Solving.......................................................................23-62
Job management error messages.....................................................................23-62
Command WorkStation Problem Solving ..........................................................23-64
Command WorkStation hangs...........................................................................23-64
Command WorkStation fails to connect to a server...........................................23-65
Unexpected printing results...............................................................................23-66
Clearing the Printer............................................................................................23-67
Users are unable to connect to the DocuColor 2006.........................................23-67
Xerox Phaser 790
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Table of contents User Documentation
24. Maintenance.......................................................................................................24-1
Cleaning procedures...............................................................................................24-1
Cleaning the Printer covers.................................................................................24-1
Cleaning the Scanner..........................................................................................24-3
Document Glass and Document Glass Cover .................................................24-3
Cleaning the Document Feeder.......................................................................24-4
Replacing the Dry Ink Cartridges............................................................................24-5
Replacing the Copy/Print Cartridge.........................................................................24-9
Dry Ink Waste Container.......................................................................................24-11
Storing the supplies ..............................................................................................24-13
Dry Ink Cartridges..............................................................................................24-13
Handling precautions.....................................................................................24-13
Copy/Print Cartridge..........................................................................................24-16
Handling precautions.....................................................................................24-16
25. Technical data....................................................................................................25-1
Printer specifications...............................................................................................25-1
Electrical specifications...........................................................................................25-4
Emissions................................................................................................................25-4
Interface specifications............................................................................................25-5
Reorder numbers....................................................................................................25-5
USA and Canada ................................................................................................25-5
Europe.................................................................................................................25-5
Fiery Server hardware components........................................................................25-6
Font list ...................................................................................................................25-7
PostScrips printer Fonts......................................................................................25-7
Adobe Type 1 fonts..........................................................................................25-7
PostScript TrueType fonts.................................................................................25-13
PCL printer fonts ...............................................................................................25-14
xxii
Xerox Phaser 790
User Documentation Table of contents
A. System Administrator tips ..................................................................................A-1
B. Print options......................................................................................................... B-1
Where to set print options........................................................................................ B-1
Print option override hierarchy.................................................................................B-2
Default settings........................................................................................................B-2
Print options table................................................................................................. B-3
More about print options....................................................................................... B-9
Black Overprint ................................................................................................. B-9
CMYK Simulation Profile................................................................................. B-10
Electronic Collation......................................................................................... B-11
Custom Output Direction................................................................................. B-11
Duplex............................................................................................................. B-12
Output Profile..................................................................................................B-13
Page Range.................................................................................................... B-13
Rendering Style .............................................................................................. B-13
RGB Source Profile......................................................................................... B-14
Xerox Phaser 790
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Table of contents User Documentation
xxiv
Xerox Phaser 790
This chapter contains the hardware installation instructions only. To install
1
the printer driver software, go to the Installing your user software chapter. To install to the network, go to the appropriate chapter for your operating system.

Preparing for the installation

Before you begin the installation of your Xerox Phaser 790, read this entire section. You must locate an appropriate site for the installation of the Phaser 790 Printer. Reading this section assists you with the decision making process.

Selecting a location

WARNING
The wall outlet must be rated for 115 or 240 volts. It must also be protected for at least 15 amps for 115 volts, or 8 amps for 240 volts. If you are in doubt about a power source, ensure that a qualified electrician checks the outlet. Do not connect any other devices to the wall outlet designated for the Xerox Phaser 790.

Setting up the Phaser 790

Install the Xerox Phaser 790 in a location that meets the following conditions:
The Phaser 790 has a designated wall outlet.
The power cord cannot be stepped on, or be a tripping hazard.
The location has a level, stable surface.
DO NOT install the Phaser 790 in a location that has any of the following conditions:
In direct sun light Near an air conditioner or heater
In a dusty place Near an open flame
In a windy place Near water
Where it might be subject to
vibration
Where abrupt changes in temperature or humidity occur
Xerox Phaser 790 1-1
Near a magnetic field
1. Setting up the Phaser 790 Preparing for the installation
301000B-WOL
0

Space requirements

CAUTION
The Xerox Phaser 790 has ventilation grilles on the side and rear, which must remain unobstructed for safe operation. The Printer should be located at least 6 and 1/2 inches (165 mm) from the wall. Obstructing the grilles could present a fire hazard.
Using the space requirements illustrated below ensures that the Printer has the ventilation it requires. It also ensures that you have the space needed for replacing the supplies.
Space requirements for the Phaser 790 Printer
The following illustration is a view of the printer from above.
6.5 Inches 165 mm
18 Inches
457.2 mm
63 Inches
1600 mm
36 Inches 914.4 mm
23 Inches
584.2 mm
67 Inches
1702 mm
1-2 Xerox Phaser 790
Preparing for the installation 1. Setting up the Phaser 790

Checking the installation components

Ensure that each of the components you ordered are available before you begin the installation. All of the componets are listed below.
Printer
Printer Cabinet (optional)
Duplex Tray (optional)
2 Tray Module (optional)
You may need a phillips head and a flat blade screwdriver in order to perform the installation of the Phaser 790.
Following the instructions ensures that the Phaser 790 componets are installed in the following order:
1. Printer Cabinet, if ordered
2. 2 Tray Module, if ordered
3. Printer
4. Duplex Tray, if ordered
5. Accessories, if ordered
6. Client Software (customer installed)

The first step

If the Phaser 790 was installed for you, go to Chapter 2. Getting to know the
Xerox Phaser 790.
If you ordered the optional 2 Tray Module, go to the Setting up the Printer
Cabinet procedure.
If you ordered the optional 2 Tray Module, go to the Installing the 2 Tray
Module procedure.
If you do not have a 2 Tray Module, go to the Upacking the Printer procedure.
Xerox Phaser 790 1-3
1. Setting up the Phaser 790 Preparing for the installation
1-4 Xerox Phaser 790
Setting up the Printer Cabinet 1. Setting up the Phaser 790
L

Setting up the Printer Cabinet (optional)

If you ordered the Printer Cabinet, perform the following steps. If you did not order the Printer Cabinet, go to the Installing the 2 Tray Module procedure.
You will need a phillips screwdriver in order to perform this procedure.
1. Open the carton containing the Printer Cabinet and ensure that you have received the following items:
Bottom panel with four casters
Top panel containing many holes
Rear (small) panel
Left side panel with hinge attachments on inside front edge
Right side Panel without hinge attachments
Two hinges
Four wood screws
12 large screws
Two locating pins
One u-shaped locking bracket
2. Locate the bottom panel and lock the four casters.
0301242A-
W O
Xerox Phaser 790 1-5
1. Setting up the Phaser 790 Setting up the Printer Cabinet
3. Using three large screws, install the Left side panel of the cabinet as shown below.
301235a
4. Using three large screws, install the Right side panel as shown below.
301236a
5. Place the cabinet on the casters and slide the Rear (small) panel into position, as shown. Ensure that the Rear panel is seated in the slot in the Bottom panel.
310237a
1-6 Xerox Phaser 790
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