Xerox Phaser 780 Advanced User Guide

Phaser
®
780 Color Laser Printer
Advanced Features and Troubleshooting Manual
February 1999 070-9925-00 V3
Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.
Tektronix
®
, Phaser Inc. PhaserLink™, PhaserPrint™, PhaserSym™, PhaserTools™, PhaserMatch™ , TekSMART™, and the TekColor™ name are trademarks of Tektronix, Inc. TekColor Care
®
Adobe Birch
, Acrobat
®
, Carta
®
, Acrobat
®
, Mythos
®
, PhaserShare
®
®
, Quake
®
, the T ekColor
Reader, Illustrator
®
, and Tekton
®
icon, and Made For Each Other
SM
and RealSUPPORT
®
, PageMaker
®
are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™
®
SM
are service marks of Tektronix, Inc.
, Photoshop
®
®
, PostScript
are registered trademarks of Tektronix,
®
®
, A TM
, Adobe Garamond
®
,
technology, and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions.
Apple Geneva
®
, LaserWriter
®
, Monaco
®
, LocalTalk
®
, and New York
®
, Macintosh
®
are registered trademarks and QuickDraw™ is a trademark of Apple Computer,
®
, Mac
®
OS, AppleTalk
®
,
TrueType2
®
, Apple Chancery
®
, Chicago
®
,
Incorporated. Marigold™ and Oxford™ are trademarks of AlphaOmega Typography. Avery™ is a trademark of Avery Dennison Corporation.
®
FTP
Software is a registered trademark of FTP Software, Incorporated.
®
PCL
is a registered trademark of Hewlett-Packard Corporation. Hoefler Text was designed by the Hoefler Type Foundry. ITC Avant Guard Gothic
ITC Zapf Dingbats
®
are registered trademarks of International Typeface Corporation.
®
, ITC Bookman
®
, ITC Lubalin Graph
®
, ITC Mona Lisa
®
, ITC Symbol
®
, ITC Zapf Chancery
®
, and
Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of Linotype-Hell AG and/or its subsidiaries.
MS-DOS
®
and Windows
WingDings™ in TrueType
®
are registered trademarks of Microsoft Corporation.
®
format is a product of Microsoft Corporation. WingDings is a trademark of Microsoft
Corporation and TrueType is a registered trademark of Apple Computer, Inc. Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation. Antique Olive
®
is a registered trademark of M. Olive.
Eurostile™ is a trademark of Nebiolo.
®
Novell Sun
and NetWare
®
, Sun Microsystems
Incorporated. SPARC
®
are registered trademarks of Novell, Incorporated.
®
, and Sun Microsystems Computer Corporation
®
is a registered trademark of SPARC International, Incorporated. SPARCstation™ is a trademark of
®
are registered trademarks of Sun Microsystems,
SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated. Ethernet UNIX
®
is a registered trademark of Xerox Corporation.
®
is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company
Limited. Other marks are trademarks or registered trademarks of the companies with which they are associated.
PANTONE
®
Colors generated by the Phaser 780 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.
PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc., for a current list of qualified licensees.
All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies.
© Pantone, Inc., 1988.
User safety summary
Terms in manual:
Power source:
or ground. Use only the specified power cord and connector. Refer to a qualified service technician for changes to the cord or connector.
Operation of product:
Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.
Safety instructions: Terms on product:
Care of product:
or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.
Ground the product:
contact a licensed electrician to install a properly grounded outlet.
CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life.
Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor
Avoid electric shock by contacting a qualified service technician to replace fuses inside the product.
Read all installation instructions carefully before you plug the product into a power source.
CAUTION A personal injury hazard exists that may not be apparent. For example, a
DANGER A personal injury hazard exists in the area where you see the sign.
Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the power cord
Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If necessary,
panel may cover the hazardous area. Also applies to a hazard to property including the product itself.
Symbols as marked on product:
DANGER high voltage: Protective ground (earth) terminal: Use caution. Refer to the manual(s)
for information:
Hot surface on or in the printer. Use caution to avoid personal injury:
WARNING:
WARNING:
If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.
For your protection, do not defeat any interlocks.
This product is certified under IEC 825 as a Class 1 Laser Product:
CAUTION:
This product utilizes a laser. Use of control or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Do not open covers and do not repair yourself. Refer servicing to qualified personnel.
DANGER:
Invisible laser radiation when open and interlock defeated. AVOID DIRECT EXPOSURE TO BEAM.
PELIGRO:
Cuando se abre y se invalida el bloqueo, se producen radiaciones invisibles de láser. EVITESE LA EXPOSICION DIRECTA A TALES RAYOS.
´
CAUTION:
Invisible laser radiation when open and interlocks defeated. AVOID DIRECT EXPOSURE TO BEAM.
VARNING:
Osynlig laser­strálning när denna del är öppnad och spärrar är urkopplade. STRÅLEN ÄR FARLIG.
VORSICHT:
Unsichtbare Laserstrahlung, wenn Abdeckung geöffnet und Sicherheitsverriegelung überbrückt. NICH DEM STRAHL AUSSETZEN.
VAROI:
Näkymätön avattaessa ja suojalukitus ohitettaessa olet alttiina lasersäteilylle. ÄLÄ KATSO SÄTEESEN.
ATTENTION:
Rayonnement laser invisible dangereux en cas d'ouverture et lorsque la sécurité est neutralisée. EXPOSITION DANGEREUSE AU FAISCEAU.
VARNING:
Osynlig laserstrálning när denna del är öppnad och spärrar är urkopplade. BETRAKTA EJ STRÅLEN.
ADVARSEL:
Usynlig laserstràling ved abning når sikkerhedsafbrydere er ude af funktion. UNDGÅ UD ÆTTELSE FOR STRÅLING.
Class 3B
ADVARSEL:
Usynlig laserstraling nar deksel åpnes og sikkerhedslas brytes. UNNGÅ EKSPONERING FOR STRÅLEN.
PJQT4521ZA
071-9925-30
FOR USERS IN JAPAN
This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Information Technology Equipment aimed at preventing radio interference in such residential area. When used near a radio or TV receiver, it may become the cause of radio interference. Read the instructions for correct handling.

Contents

1 Color Printer Resources
Printed and on-line books 2 Tektronix World Wide Web sites 3
2 Advanced Print Features
Using fonts 5
Resident typefaces (PostScript) 5 Resident typefaces (PCL5) 5 Downloading fonts 5
Printing a list of resident fonts 7 Using Quick Collate 8 Using Slip Sheets 9 Previewing with Check Print 10 Using Image Smoothing 12 Automatic tray switching 12 Output Order 13 PhaserLink PDF Direct Printing 14 PhaserPrint Plug-in for Photoshop 14
Installing the plug-in: Macintosh 14
Installing the plug-in: Windows 15
Using the plug-in 15
Selecting options in the PhaserPrint dialog box 16
3 Troubleshooting
On-line support 25 Customer Support Centers 26 Getting information by fax 27 Diagnostic tools 28
Maintaining print quality 30 Symptoms and solutions 31 Error codes 38 Print quality hints 40 Media hints 41
Media handling 41
If your printer has a Lower Tray Assembly installed 41
Specialty media 41 Improving print speed 42
Relative port speed 42
Fastest print time 42 Printed colors are not what you expected 43 Printing PANTONE Colors 44 Using the Tektronix halftone screens 44 Selecting page sizes in Windows applications 45 Fonts printing incorrectly from Windows 46 Sharing the printer on a network 47
Advanced Features and Troubleshooting Manual
v
Startup page prints even though it is disabled 48 PostScript printing errors 49 Enabling the PostScript error handler 50 Installing additional memory 51
Static electricity precautions 51 On-site installation 51 Requirements 52 Installing a memory card 53
4 Printer Management
PhaserLink™ software 57 Usage Profile 58
Job Accounting 59 Enabling and disabling the Startup Page 60 Changing the Energy Star timeout 61 Protected mode for the front panel menu 62
vi
5 Using Color
Color corrections 63 Printing the Color Sampler Charts 64
Overview 64
Color charts 65
Printing samplers from a Macintosh 66
Printing samplers from a PC 68
Printing a color sampler chart from the front panel 70 PANTONE® Color files 71
Methods of printing PANTONE Colors 71
Installing PANTONE® Color files 73
Printing the PANTONE® Color charts 74 PhaserMatch™ ICC software 78
6 Using Printer Utilities
Using the files on the printer’s CD-ROM 79
Downloading files from a Macintosh 79
Using the Apple Printer Utility to perform other tasks 81
Downloading files from a PC 82
Downloading files from the Tektronix World Wide Web site 83
Downloading files from the Tektronix ftp server 84
7 Connecting Peripheral Devices
Connecting SCSI devices 86
Required items 86
Connection overview 86 Connecting one SCSI device 87 Connecting multiple SCSI devices 88
Phaser 780 Color Laser Printer
Initializing a formatted SCSI device 89
Macintosh users 89 PC and workstation users 89
8 Using Your Printer with a Scanner
Overview 91 Making copies 92
Copying a single page 92 Copying multiple pages with an Auto-Document Feeder 93
Using the front panel Copier Menu 94
Copier Menu 95
Placing and scaling images 96
Copying at 100% scale 96 Copying to fit full-bleed images 97 Scaling images using Zoom 98 Scaling images using Scan Area 98
9 Regulatory Information and Specifications
Canadian EMC (Electromagnetic Compatibility) regulatory standards 99 Declaration of conformity (for 220-230 VAC equipment) 100 FCC Class B device (for 100-120 VAC equipment) 101 Material Safety Data Sheets 102
MSDS for Toner 103 MSDS for Developer 105 MSDS for Silicone Oil 107
Specifications 109
Index
Advanced Features and Troubleshooting Manual
vii
viii
Phaser 780 Color Laser Printer
Chapter
1

Color Printer Resources

Tektronix offers the following suite of books, web sites, and software tools to help you get the fullest (and most colorful) use from your printer. The books and software tools are all located on the printer’s CD-ROM.
Advanced Features and Troubleshooting Manual
1
1
Color Printer Resources

Printed and on-line books

Setup Guide
printed book is shipped with your printer.
An online book is included on the printer’s CD-ROM in PDF (Acrobat) format.
Taking inventory Unpacking
Setting up
Installing printer software
User Guide
printed book is shipped with your printer.
2
A
A
A
An online book is included on the printer’s CD-ROM in PDF (Acrobat) and HTML formats.
Loading media
Consumables information
Troubleshooting print quality
Front panel tutorial
Using specialty media
PhaserShare Networking Setup Guide
printed book is shipped with your printer.
An online book is included on the printer’s CD-ROM in PDF (Acrobat) format.
Connecting your printer to a network:
Novell NetWare Ethernet
TCP/IP Token Ring
AppleTalk
Phaser 780 Color Laser Printer
Color Printer Resources
Advanced Features and Troubleshooting Manual
An online book is included on the printer’s CD-ROM in PDF (Acrobat) and HTML formats.
Order a printed copy: order number 070-9925-00.
All about media Using color
Advanced troubleshooting
Connecting peripherals
PhaserShare Networking Manual
An online book is included on the printer’s CD-ROM in PDF (Acrobat) and HTML formats.
Order a printed copy: order number 071-0180-01.
System administration:
1
Setting printer parameters
Printer status
Printer management:
Usage Profile reports
PhaserLink software

Tektronix World Wide Web sites

Printer home page
What it includes Where to find it
Product and supplies
information
Downloading printer
drivers
Finding your local
reseller
www.tek.com/Color_Printers/
Advanced Features and Troubleshooting Manual
3
1 Color Printer Resources
PhaserLink Printer Management software
What it includes Where to find it
TekSMART™ Knowledge Base
Printer administration and support tool using World
www.tek.com/Color_Printers/ product/phaserlink.html
Wide Web technology:
Status of print jobs
Tracking printer usage
Configure printer
or
Enter your printer’s Internet address in your web browser.
settings
Routine
troubleshooting
Set security for
password-protected features
What it includes Where to find it
Extensive technical
www2.tek.com/merlin/tko
troubleshooting library
Easy search function
Color Connection
4 Phaser 780 Color Laser Printer
What it includes Where to find it
Link to the world of
www.colorconnection.tektronix.com
Tektronix color:
Color education
Printing ideas
Personalized email
subscription
colorize.com
Chapter
2

Advanced Print Features

Using fonts

Resident typefaces (PostScript)

The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5, and a variety of user-defined fonts.
To extend font capability, the printer supports a SCSI-connected external hard disk for storage of additional fonts. See “Connecting Peripheral Devices” on page 85 for more information.
ATM (Adobe Type Manager) software (provided on a separate CD-ROM shipped with your printer) helps your computer display these fonts on screen as they will appear in your prints.
All printer configurations are shipped with 136 fonts. To print the fonts, see page 7.

Resident typefaces (PCL5)

For PCL5 (Printer Command Language) printing, the printer supports a variety of typefaces. Before the printer accepts PCL data, the printer port must be set to AutoSelect.

Downloading fonts

Printer-resident fonts are always available for printing. Additional downloadable fonts can be sent from your computer and stored in the printer’s memory or on an external hard disk. Adding more printer memory expands the number of fonts that can be stored on your printer.
Downloading fonts saves print time when printing large, or multiple, documents that use those fonts.
The printer accepts these (and other) downloadable fonts:
Type 1
Type 3
Adobe
Agfa
Bitstream
Microsoft
Apple
TrueType (scalable to any point size; look the same on-screen and printed).
Advanced Features and Troubleshooting Manual 5
2 Advanced Print Features
Before printing, make sure that the fonts specified in your document are installed in the printer or are set up correctly. If you request a font in an application that is not resident in the printer, or is not correctly installed, the text is printed in Courier typeface.
See “Connecting Peripheral Devices” on page 85 for more information on using an external SCSI disk for font storage.
Downloading fonts from a Macintosh
1. From the printer’s CD-ROM, run the Installer application. Select Custom
Install. Select Printer Utilities.
2. From the PhaserTools folder on your computer’s hard disk, double-click
Apple Printer Utility. Select your printer’s zone (AppleTalk Zones) and
your printer (Printers).
3. Click Open Printer; a dialog box appears.
4. Click the arrow next to Printer Preferences.
5. Click the arrow next to Fonts for a list of installed fonts and locations.
6. Click Add.
7. Select your font folder, then select the font you want to download.
8. Under Destination, select the download location: either the printer’s
memory or an attached hard disk.
9. Click Add for one font or click Add All for all fonts in the folder.
10. Click Send; the font(s) appear in the list.
N O T E
To remove downloaded fonts, click Remove.
Downloading fonts with Windows 95/Windows 98 (parallel connection only)
To download fonts to a SCSI hard drive, download the DOS-based utility PCSEND.EXE (developed by Adobe Systems Inc. for downloading Adobe fonts) from the Tektronix ftp server, using the following address:
ftp://ftp.tek.com/Color_Printers/bbs/pcs/misc_utilities/PCSEND.EXE
See “Downloading files from the Tektronix ftp server” on page 84 for more information.
N O T E
PCSEND.EXE will support downloading of fonts to a printer directly connected to a parallel port on the computer. It does not support printers connected via Ethernet.
6 Phaser 780 Color Laser Printer

Printing a list of resident fonts

From a Macintosh
1. From the printer’s CD-ROM, run the Installer application. Select Easy
Install.
2. From the PhaserTools folder on your computer’s hard disk, double-click
Apple Printer Utility. Select your printer’s zone (AppleTalk Zones) and
your printer (Printers).
3. Click Open Printer; a dialog box appears.
4. From the File menu, select Print Font Samples.
From a PC or workstation
1. From the printer’s CD-ROM, run setup.exe. Select Easy Install.
2. Open the PHSRTOOL directory. Open the SAMPLERS subdirectory.
3. Use one of these methods to send to the printer the FONTS.PS file:
Advanced Print Features 2
PC users: Use the DOS COPY command.
Workstation users: Send the file to the printer as you would any
PostScript file.
Advanced Features and Troubleshooting Manual 7
2 Advanced Print Features

Using Quick Collate

Requirements

Plus Feature Set
SCSI external hard disk
Quick Collate speeds the collation and printing of large print jobs and multiple sets of documents. The collate function in some software applications repeatedly sends each page to the printer in sequence until the requested number of copies is printed. With the Quick Collate option, the job is sent only once and then multiple collated sets are produced by the printer, allowing much faster processing time.
The number of pages that can be collated at one time depends on the size of the hard disk attached to the printer.
Select Quick Collate through a supported driver, generally through the Properties (Windows 95/Windows 98) or Printer Specific Options (Macintosh) menus.

Collation hints and tips

Output order . Depending on your driver, select Output Face Down or uncheck the
Output Face Up box.
Increasing the collation capacity. To increase the number of pages that the printer
can collate at once, add additional hard drives.
Quick Collate and Check Print. When you use the printer’s Quick Collate option
with Check Print, only the first page of the first set is printed before pausing for review.
N O T E
Make sure that you disable the collate function in your application, because the printer’s Quick Collate option is faster than the collate function in software applications.
8 Phaser 780 Color Laser Printer

Using Slip Sheets

You can have the printer insert a slip sheet, or a divider page, to separate print jobs, multiple copies of a single print job, or individual pages of a print job.
There are two selections to make in your printer driver.
1. In a supported driver, locate the Slip Sheet options:
Advanced Print Features 2
LaserWriter 8.3.4 driver:
In the Print dialog box, click Options.
LaserWriter 8.5.1 driver:
In the Print dialog box, use the Printer-Specific Options pull-down menu.
Windows 95 / Windows 98 PostScript driver:
In the Device Options tab, select Printer Features.
Windows NT driver:
From the Properties tab, select the Advanced tab. From the Document Options tab, select Printer Features.
Adobe PS3 driver for Windows 3.1:
Select the Features tab options.
2. Select one of the following for Slip Sheet:
Off End of Job End of Set
End of Page
Turns off the slip sheet feature. Inserts a slip sheet between individual print jobs. Inserts a slip sheet between copies, or sets, of a multi-copy
print job. Inserts a slip sheet between every page of a print job.
3. Select one of the following for Slip Sheet Source:
Tray 1, 2, 3, 4
Multi-Purpose T ray
Takes paper for the slip sheet from the designated tray. Trays 2, 3, and 4 are available with installation of the optional Lower Tray Assembly.
Takes paper for the slip sheet from the external Multi-Purpose Tray on the right side of the printer.
Advanced Features and Troubleshooting Manual 9
2 Advanced Print Features

Previewing with Check Print

Requirements

Plus Feature Set
Enable the feature in the printer’s front panel
Select Check Print in the driver software (see page 11).
When printing multiple pages through the driver (either multiple copies of a single page or a multiple-page file), select Check Print to preview the first page of the job before proceeding with the remainder of the job; this featur e is useful when printing a large job.
Access to Check Print from the driver is enabled and disabled in the printer’s front panel. You can also set the timeout in the front panel (timeout is the amount of time the printer waits after sending the first page of a file before it continues with the remainder of the job).
The factory default for Check Print is “disabled”; the default timeout is 5 minutes. Follow these instructions to enable Check Print in the front panel, reset the timeout, and select the option in the printer driver.

Enable Check Print and reset the timeout

1. At the front panel Ready message, press Select.
2. Press the right arrow button until the display reads Printer Defaults.
3. Press Menu. Then press the right arrow button until the following message
appears:
Printer Defaults Check Print: Off Menu
4. Press Menu; the following message appears, where the asterisk (*) indicates
the current setting:
Check Print *Off Select
5. Press the right arrow button; the following message appears:
Check Print On Select
6. Press Select.
7. Change the timeout (the amount of time the printer pauses before
completing the print job): When the front panel displays Printer Defaults/Check Print Timeout, press Menu.
10 Phaser 780 Color Laser Printer
Advanced Print Features 2
8. Scroll to the preset timeouts, then press Select to activate your selection.
N O T E
You can also enable Check Print and control the default timeout through PhaserLink software. For details on PhaserLink software, refer to the PhaserShare Networking Manual on the printer’s CD-ROM or web site.

Use Check Print

1. In a supported driver, select Check Print:
LaserWriter 8.3.4 driver:
In the Print dialog box, click Options.
LaserWriter 8.5.1 driver:
In the Print dialog box, use the Printer-Specific Options pull-down menu.
Windows 95 / Windows 98 PostScript driver:
In the Device Options tab, click Printer features.
Windows NT driver:
Under the Properties tab, select the Advanced tab; in the Document Options tab, select Printer features.
Adobe PS3 driver for Windows 3.1:
Features tab options.
2. Check your first print. At the front panel’s Check Print message, press
one of these buttons:
Cancel Cancels the print job. Continue Prints the entire print job.
Advanced Features and Troubleshooting Manual 11
2 Advanced Print Features

Using Image Smoothing

Image Smoothing blends adjacent colors in low-resolution (less than 150 dots per inch) images for smoother color transitions. For example, use Image Smoothing to improve the appearance of an image downloaded from a web site. Image Smoothing is not recommended for 300-dpi or higher images.
There are four ways of selecting Image Smoothing:
Through the printer’s front panel Printer Defaults menu.
In a supported printer driver; check the Image Smoothing box on.
Through PhaserLink software under Configure Printer Defaults.
Through one of the following PostScript utility files (see “Using Printer
Utilities” on page 79):
Macintosh
Image Smoothing On
Image Smoothing Off
PC
SMOOTHON.PS
SMOOTHOFF.PS

Automatic tray switching

When your printer has a Lower T ray Assembly, you can easily run large jobs without having to replace media often.
1. For automatic tray switching to work properly, load the same type and size
media in all of the printer’s media trays. The media trays must also be of the same type (e.g., Universal). You can also use the Multi-Purpose Tray for automatic tray switching; fill it with the same media type as the paper trays.
2. Install a tray in each of the printer’s tray slots.
12 Phaser 780 Color Laser Printer

Output Order

Advanced Print Features 2
This option lets you specify whether your document prints face up or face down in the printer’s output trays. Select the option in one of three ways (driver selections override all other settings):
Through the printer’s front panel Printer Defaults menu.
In a supported printer driver; Output Order option or Output Face Up
option.
Through PhaserLink software under Configure Printer Defaults.
N O T E
The driver or PhaserLink selections override the front panel setting.

Output Order: Face Up

Pages are output in the external tray on the left side of the printer.
Pages are output so that the first page is on the bottom.
Depending on the driver you are using, check the Output Face Up box on,
or select Face Up.

Output Order: Face Down

Pages are output in the upper output tray, on top of the printer.
Pages are output face down in numerical order.
Depending on the driver you are using, uncheck the Output Face Up box,
or select Face Down.

Hints

Most prints from the Multi-Purpose Tray are output face up, depending on
the media type. If you select Paper at the Media Type prompt, you can select Face Down, and output will be on top of the printer.
If you are using the Quick Collate option — depending on the driver you
are using — select Output Face Down, or uncheck the Output Face Up box.
Advanced Features and Troubleshooting Manual 13
2 Advanced Print Features
PhaserLink PDF Direct Printing
PhaserLink PDF Direct Printing provides drag-and-drop printing of PDF and PostScript files from your web browser in Windows 95 and Windows 98 environments. Just drag any hyperlink for a PDF or PostScript file from the browser to the PDF Direct Printing icon on the desktop to print the file on your Tektronix printer. There is no need to open the file.
To install PhaserLink PDF Direct Printing, use the installer on your printer's CD-ROM. Choose Custom Install and check the box for PhaserLink PDF Direct Printing. Detailed instructions are provided in the README file and in the on-line help.

PhaserPrint Plug-in for Photoshop

The PhaserPrint™ plug-in, included on the printer’s CD-ROM, operates within the Photoshop application. With PhaserPrint, users can improve image transfer time and gain easy access to Tektronix printer features and other media features.
PhaserPrint software produces correct output only on supported Tektronix printers.
N O T E
If you use this plug-in with a printer not listed in the PhaserPrint dialog box, the image may be placed incorrectly on the page, or colors may look incorrect, or your file may not print.

Installing the plug-in: Macintosh

N O T E
The PhaserPrint Plug-in is automatically installed with the software installation option Easy Install.
Compatibility requirements
Photoshop 3.0 or later
System 7.5.5 or later
Installing the plug-in
1. From the printer’s CD-ROM, run the Installer application. Select Custom
Install.
2. Select PhaserPrint plug-in for Photoshop. Click Install; the file is installed
in the Photoshop application’s Plug-ins folder on your computer’s hard disk.
14 Phaser 780 Color Laser Printer

Installing the plug-in: Windows

Compatibility requirements
Photoshop 3.0 and higher
Windows 95/Windows 98 and Windows NT
(optional) TCP/IP support requires proper installation of IP networking
software and cards
Installing the plug-in
1. From the printer’s CD-ROM, run setup.exe. Select Custom Install.
2. Select PhaserPrint plug-in for Photoshop; the file is installed in the
Photoshop application’s Plug-ins directory on your computer’s hard disk.

Using the plug-in

1. If you don’t already have a default printer selected, do the following:
Advanced Print Features 2
Macintosh: Open the Chooser. Select a PostScript driver (such as the
Apple LaserWriter 8); select your printer. PhaserPrint software works like a printer driver, and prints to the printer you selected in the Chooser.
Windows: Within the PhaserPrint software, select your printer and
port, as described in “Print using (Windows)” on page 17.
2. Open Photoshop. Open an image file.
3. From the File menu, select Export. Select PhaserPrint; the PhaserPrint
dialog box appears.
4. In the Printer Model field, select your printer.
5. PhaserPrint software supports the following image modes selected from
Photoshop’s Mode menu. If you select a mode not listed here, an error message appears and your image is not printed.
Bitmap
Grayscale
Indexed Color
RGB Color
CMYK Color
CIE L*A*B Color
Advanced Features and Troubleshooting Manual 15
2 Advanced Print Features

Selecting options in the PhaserPrint dialog box

Settings you make in the PhaserPrint plug-in remain in effect until you change them. The exception is Number of Copies, which defaults to 1 each time you start the plug-in.
N O T E
You can get information on any of the plug-in’s features or printer-specific options with the online Help function.
Number of copies
Enter the number of copies to print, from 1 to 1000.
Print using (Macintosh)
The Print using pop-up menu lets you choose between printing an image or saving the image to disk.
AppleTalk Prints the image to the printer currently selected in the Chooser;
the currently selected printer name is displayed in the Printer model field. If the selected printer is not a PostScript printer, this option is unavailable (grayed-out).
PostScript file Saves an image to disk as a PostScript file. Click Save; a
dialog box lets you choose a new or existing file for saving the PostScript code.
When selected, the File format pop-up menu becomes available. This pop-up menu has two options: ASCII base-85 and Binary.
ASCII base-85 Image data is encoded using an ASCII base-85 filter
during file output, making the resulting PostScript file portable, and downloadable through interface ports that don’t support binary data.
Binary Image data is output in binary format.
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Advanced Print Features 2
Print using (Windows)
The Print using pop-up menu lets you choose between printing an image or saving the image to disk. It has two to four options, depending on your system configuration:
TCP/IP Available if a TCP/IP stack is installed and running. From Printer
model, choose a printer. Add and delete printers in the list, and edit
printer configuration.
N O T E
TCP/IP is the fastest printing method; it prints jobs in much less time than the Parallel Port or Printer Driver methods, and is the recommended method if it is available for the printer you are using.
Local Port Available if you have local ports installed in your PC. From the
Port Name, choose the desired printer port.
Printer Driver Prints the image through the selected printer driver. From
Driver name, choose a printer.
PostScript file Saves an image to disk as a PostScript file. Click Save; a
dialog box lets you choose a new or existing file for saving the PostScript code.
When selected, the File format pop-up menu becomes available. This pop-up menu has two options: ASCII base-85 and Binary.
ASCII base-85 Image data is encoded using an ASCII base-85 filter
during file output, making the resulting PostScript file portable so that it can be downloaded through interface ports that don’t support binary data. Note that the file may be up to 25% larger.
Binary Image data is output in binary format. Recommended for
network printing only (not for the parallel port).
Printer name
Displays the currently selected printer.
Printer model
Lists all printers supported by PhaserPrint software.
When you select your printer model, PhaserPrint displays the correct
options for your printer.
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2 Advanced Print Features
Media size (selection)
Paper sizes are printer-specific; refer to the online Help for your printer’s
options. Select your printer in the Printer model field before selecting a paper size.
Color Correction
The setting remains in effect until you change it.
Color Corrections are not available if the Mode is Lab.
If RGB is the selected Mode in Photoshop, the Calibrated RGB option is
also available.
Media
The setting remains in effect until you change it.
Quality
The setting remains in effect until you change it.
Rendering Intent
Available in the following cases:
If the Mode in Photoshop is RGB, and you select Calibrated RGB as
the Color Correction in PhaserPrint.
If the Mode in Photoshop is Lab.
Calibrated RGB and Lab modes take longer to print than other modes
because the printer must convert for printing CIE colors to RGB or CMYK colors.
Compress Image Data
Compresses image data so that less data is sent to the printer or stored in a
file.
Useful if your network connection is slow, for example, if you are
connected to a very busy network or if you are using LocalTalk or a parallel port. For fast networks, printing may be faster without using this option.
The setting remains in effect until you change it.
Default is on.
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Advanced Print Features 2
Fast preview
Quick print of your image with slightly reduced image quality.
Reflects the printer color correction you selected.
For the fastest printing, use the None color correction option.
Default is off.
Output face up
Print a document face-up, stacking pages so that the first page is on the
bottom: Check this option on.
Print a document face-down, stacking the pages face-down in the order
they are printed: Check this option off.
The setting remains in effect until you change it.
Default is off.
Transparencies and other prints made from the Multi-Purpose Tray stack
face up only.
Check Print
When sending a multiple-copy print job to the printer through the driver,
you can select Check Print to preview the first page of the job, and determine if the job is printing as expected before proceeding with the remainder of the job. This option is especially useful when printing many copies.
Available only with the Plus Feature Set.
Check Print must be enabled in the printer’s front panel.
At the printer’s front panel, set the Check Print timeout.
Default is off.
1. Click the Check Print check box.
2. Check your first print. At the Check Print message on the printer’s front
panel, press one of the buttons:
Cancel Cancels the print job.
Continue Continues printing the entire job.
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2 Advanced Print Features
Image 780Smoothing
Blends adjacent colors so that color transitions are less noticeable.
Use this option when the image being printed was scanned at a lower
resolution than the printer’s output resolution. For example, printing an image scanned at 72 dpi using the printer’s Standard print quality mode (600 dpi).
Images printed using Image Smoothing appear with less sharp detail but
with smoother color transitions.
Default is off.
Stylized representation of the page
The lower left area of the dialog box displays a stylized representation of
the page as it would look when printed using the current selections in the
Scale, Scale to fit, Printer model, Media size (selection), Landscape orientation, Replicate images, Center images, and Image separation
options. When you change any of these selections, the representation of the page is redrawn to reflect the new selection.
If Show color preview of image is on, an approximate color image is
displayed.
Scaling an image
Scale to fit
Scales an image to the largest size that fits the image area of the
currently selected page size or orientation.
Automatically updates the Scale field value.
Scale
Type the percentage the image should be scaled, from 10 percent to
2000 percent.
Use with the Replicate images option to produce multiple copies of an
image on a single page.
Alert message: Image clipping will occur.
This message appears in the PhaserPrint dialog box whenever a scaled image will not fit within the image area of the currently selected page size or orientation option.
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Advanced Print Features 2
Landscape orientation
Prints the image horizontally (landscape) on the page. Leave this box
unchecked to print the image vertically (portrait) on the page.
Refer to the Stylized representation of the page, in the lower left corner of
the dialog box, to see how your selection will look when printed.
Center images
Centers the image in the page’s image area.
If this box is not checked, the lower left corner of the image is aligned with
the lower left corner of the printable area of the page.
If the Center images box is checked and the Replicate images box is
checked, the set of replicated images are centered in the image area of the page.
Replicate images
Fills the page’s image area with as many copies of the image as will fit.
The size of each replicated image is determined by the setting in the Scale
text box.
If the size of each replicated image (shown as black rectangles in the
stylized representation of the page) is too small to display, the total image area of the printed page is shown as a single gray rectangle.
Image size
Reflects the dimensions, in inches or millimeters, of the image.
If the value in the Scale box is out-of-range, the image dimensions are
displayed with question marks.
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2 Advanced Print Features
Image separation
Only available if the Replicate images box is checked.
Type an amount, in inches or millimeters (depending on your system’s
measurement standard), to specify the amount of separation between each replicated image.
A larger amount reduces the number of images that can be printed at
one time.
Minimum allowed separation value is 0.
Maximum separation value is 100 mm (4 inches).
Default separation value is 3.175 mm (0.125/one-eighth inches).
V alid characters for this field ar e 0 to 9 and a period (or decimal point).
As you type a value, the stylized representation of the page, and
Number of images and Image layout values are dynamically updated. If the value entered in the Image separation field is out-of-range, the values in these other fields are replaced by question marks, and no images are shown in the stylized representation of the page. If the value is out-of-range, and you click Print or Save, the following alert is displayed:
The value for Image separation is out of range. It will be replaced with the closest allowed value.
Number of images
Displays the number of scaled images that will fit in the image area of the
currently selected Media size (selection) and Landscape orientation options.
Number of images reflects the current Image separation value.
If the Replicate images box is not checked, this number is set to 1.
If either Scale or Image separation values are out-of-range, a question
mark is displayed.
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