Xerox Phaser 3635MFP Installation Instructions

Phaser 3635MFP Software Upgrade Process

Overview

The Software Upgrade feature allows the customer to upgrade the machine software as
requested by a Xerox Customer Support Center Representative, without needing a
Customer Service Representative to be present.

When should I upgrade the software?

Xerox is continually seeking to improve their products and a software revision may
become available to improve functionality on the machine. The most recent software for
your machine is typically posted on the Xerox.com website.

How do I upgrade the software?

NOTE: Upgrading software will delete any current jobs in the machine print queue

and prevent further jobs from printing until the upgrade has completed. If you wish to
preserve these jobs, allow them to complete before upgrading your software. All
configured network settings and installed options will be retained by the machine after
the Software Upgrade process.

There are 3 methods for upgrading the software on the machine:

1. Manual upgrade over a network connection using CentreWare Internet Services
(via a web browser).

2. Manual upgrade directly at the machine with a USB flash drive connected to the
USB port on the front of the machine

3. Manual upgrade using Print File Submission.

1. Manual Upgrade using CentreWare Internet Services

If your machine is connected to the network, it is possible to upgrade the software
through CentreWare Internet Services. The machine will need to be configured for
TCP/IP and HTTP.

Determining whether your machine has a network connection

1. Press the <Machine Status> button on the Control Panel.

2. Touch [Information Pages].

3. Touch [System Configuration].

4. Touch [Print].

5. Reference the printed report. Look under the Network Setup Section, TCP/IP
Settings. Verify there is an IP address listed and TCP/IP Enabled = Enabled. If so,
then the machine has a valid network connection.

2. Manual Upgrade using a USB flash drive

You may also upgrade your machine by connecting a USB flash drive to the USB port at
the front of the machine. This method is typically utilized if your machine does not have a
network connection or if a local machine upgrade is preferred.

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3. Manual Upgrade using Print File Submission

An upgrade file may be submitted as a print ready file to a printer port, example Port

9100. The machine interpreter will identify the file as containing a firmware upgrade and
start the upgrade process. All printing protocols supported by the machine support Print
File Submission upgrades. Contact your local system administrator for assistance in
performing an upgrade by this method.

Manual upgrade using a USB flash drive

This section provides instructions to upgrade machine software via a Software
Upgrade file stored on a USB flash drive.

Information Checklist

Before starting the procedure, please ensure that the following items are available:

1. The upgrade file will have an [.hd] extension.
IMPORTANT: It is important to obtain the correct upgrade file for your particular model

of machine. Insure you have loaded the software file on your USB thumb drive prior to
starting the upgrade procedure.

Procedure

1. Plug in the USB flash drive into the USB port at the front of the machine.

2. Select [Print from USB] from the pop-up menu.

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