This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible
for any changes, direct or indirect, arising from or related to use of this manual.
• Phaser 3600, Phaser 3600/B, Phaser 3600/N and Phaser 3600/DN are trademarks of Xerox Corporation.
• Xerox and Xerox logo are trademarks of Xerox Corporation.
• Centronics is a trademark of Centronics Data Computer Corporation.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• Microsoft, Windows, Windows 2000, Windows NT 4.0, Windows XP, and Windows 2003 are registered trademarks of Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp.
• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
CONTENTS
1. Introduction
Special features ...................................................................................................................................................... 1.1
Finding more information ........................................................................................................................................ 1.4
2. System setup
Using control panel menus ...................................................................................................................................... 2.1
Menu overview ........................................................................................................................................................ 2.1
Printing a demo page .............................................................................................................................................. 2.9
Changing the display language ............................................................................................................................... 2.9
Printer driver features .............................................................................................................................................. 3.2
System requirements .............................................................................................................................................. 3.2
Supported operating systems ................................................................................................................................. 4.1
Configuring Port 9100 ............................................................................................................................................. 4.3
Configuring CentreWare IS ..................................................................................................................................... 4.4
5. Loading print media
Selecting print media ............................................................................................................................................... 5.1
Loading paper ......................................................................................................................................................... 5.4
Selecting an output location .................................................................................................................................... 5.8
6. Basic printing
Printing a document ................................................................................................................................................ 6.1
Canceling a print job ............................................................................................................................................... 6.1
How to purchase ..................................................................................................................................................... 7.1
8. Maintenance
Printing information page ........................................................................................................................................ 8.1
Cleaning the printer ................................................................................................................................................. 8.1
Maintaining the print cartridge ................................................................................................................................. 8.3
Maintenance parts ................................................................................................................................................... 8.6
9. Troubleshooting
Clearing paper jams ................................................................................................................................................ 9.1
Understanding the Status LED ................................................................................................................................ 9.7
Common Windows problems ................................................................................................................................ 9.15
Common PostScript problems .............................................................................................................................. 9.16
Common Linux problems ...................................................................................................................................... 9.16
Common Macintosh problems .............................................................................................................................. 9.17
10. Installing accessories
Precautions when installing accessories ............................................................................................................... 10.1
Installing a memory DIMM .................................................................................................................................... 10.1
Read these safety notes carefully before using this product to
ensure you operate the equipment safely.
Your Xerox product and supplies have been designed and tested to
meet strict safety requirements. These include safety Agency
approval, and compliance to established environmental standards.
Please read the following instructions carefully before operating the
product and refer to them as needed to ensure the continued safe
operation of your product.
The safety testing and performance of this product have been
verified using Xerox materials only.
WARNING: This WARNING mark alerts users to the
possibility of personal injury.
Operational Safety Information
Your Xerox equipment and supplies have been designed and tested
to meet strict safety requirements. These include safety agency
examination, approval, and compliance with established
environmental standards.
To ensure the continued safe operation of your Xerox equipment,
follow these safety guidelines at all times:
Do These:
•Always follow all warnings and instructions that are marked on
or supplied with the equipment.
•Before cleaning this product, unplug the product from the
electrical outlet. Always use materials specifically designated for
this product, the use of other materials may result in poor
performance and create a hazardous situation.
WARNING: This WARNING mark alerts users to
heated surfaces.
CAUTION: This symbol indicates a Laser is being
used in the equipment and alerts the user to refer to
the appropriate safety information.
WARNING: This product must be connected to a
protective earth circuit.
Operator Accessible Areas
This equipment has been designed to provide operator access to
safe areas only. Operator access to hazardous areas is restricted
using covers or guards, which require a tool to enable removal.
Never remove these covers or guards.
Maintenance Information
1. Any operator product maintenance procedures will be
described in the user documentation supplied with the product.
2. Do not carry out any maintenance on this product which is not
described in the customer documentation
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when used
on electromechanical equipment.
3. Use supplies and cleaning materials only as directed in the
Operator section of this manual.
4. Do not remove covers or guards that are fastened with screws.
There are no parts behind these covers that you can maintain
or service.
WARNING: Do not use aerosol cleaners. Aerosol
cleaners can be explosive or flammable when used
on electromechanical equipment.
•Always exercise care when moving or relocating equipment.
Please contact your local Xerox Service Department to arrange
relocation of the copier to a location outside of your building.
•Always locate the machine on a solid support surface (not on
plush carpet) that has adequate strength to support the weight
of the machine.
•Always locate the machine in an area that has adequate
ventilation and room for servicing.
•Always unplug this equipment from the electrical outlet before
cleaning.
NOTE: Your Xerox machine is equipped with an energy saving
device to conserve power when the machine is not in use. The
machine may be left on continuously.
CAUTION: The metallic surfaces in the fuser area
are hot. Please use caution when removing paper
jams from this area and avoid touching any metallic
surfaces.
Do Not Do These:
•Never use a ground adapter plug to connect the equipment to a
power outlet that lacks a ground connection terminal.
•Never attempt any maintenance function that is not specifically
described in this documentation.
i
•Never obstruct ventilation openings. They are provided to
prevent overheating.
•Never remove covers or guards that are fastened with screws.
There are no operator serviceable areas within these covers.
•Never locate the machine near a radiator or any other heat
source.
•Never push objects of any kind into the ventilation openings.
•Never override or "cheat" any of the electrical or mechanical
interlock devices.
•Never place this equipment where people might step on or trip
on the power cord.
•This equipment should not be placed in a room unless proper
ventilation is provided. Please contact your local Authorized
dealer for further information.
Electrical Safety Information
1. The power receptacle for the machine must meet the
requirements stated on the data plate on the rear of the
machine. If you are not sure that your electrical supply meets
the requirements, please consult your local power company or
an electrician for advice.
Electrical Supply
1. This product shall be operated from the type of electrical supply
indicted on the product's data plate label. If you are not sure
that your electrical supply meets the requirements, please
consult a licensed electrician for advice.
WARNING: This equipment must be connected to a
protective earth circuit. This equipment is supplied
with a plug that has a protective earth pin. This plug
will only fit into an earthed electrical outlet. This is a
safety feature. If you are unable to insert the plug into
the outlet, contact a licensed electrician to replace
the outlet.
2. Always connect equipment to a correctly grounded power
outlet. If in doubt, have the outlet checked by a qualified
electrician.
Disconnect Device
The power cable is the disconnect device for this equipment. It is
attached to the back of the machine as a plug-in device. To remove
all electrical power from the equipment, disconnect the power cable
from the electrical outlet.
2. The socket outlet shall be installed near the equipment and
shall be easily accessible.
3. Use the power cable that is supplied with your machine. Do not
use an extension cord or remove or modify the power cord
plug.
4. Plug the power cable directly into a correctly grounded
electrical outlet. If you are not sure whether or not an outlet is
correctly grounded, consult an electrician.
5. Do not use an adapter to connect any Xerox equipment to an
electrical outlet that lacks a ground connection terminal.
6. Do not place this equipment where people might step or trip on
the power cable.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlock
devices.
9. Do not push objects into slots or openings on the machine.
Electrical shock or fire may result.
10. Do not obstruct ventilation openings. These openings are used
to provide proper cooling to the Xerox machine.
Emergency Power Off
If any of the following conditions occur, turn off the machine
immediately and disconnect the power cable(s) from the electrical
outlet(s). Contact anauthorized Xerox Service Representative to
correct the problem:
The equipment emits unusual odours or makes unusual noises. The
power cable is damaged or frayed. A wall panel circuit breaker, fuse,
or other safety device has been tripped. Liquid is spilled into the
machine. The machine is exposed to water. Any part of the machine
is damaged.
WARNING: Risk of explosion if battery is replaced
by an incorrect type. Dispose of used batteries
according to the instruction.
ii
Quality Standards
Ozone Safety Information
The product is manufactured under a registered ISO 9002 Quality
system.
If you need additional safety information concerning this XEROX
product or XEROX supplied materials you may call the following
number: EUROPE: +44 (0) 1707 353434 USA/CANADA: 1 800 928
6571.
Safety Standards
EUROPE: This XEROX product is certified by the following Agency
using the Safety Standards listed.
•Agency: TUV Rheinland
•Standard: IEC60950-1, 2001 USA/CANADA: This XEROX
product is certified by the following Agency using the Safety
Standards listed. Agency: UNDERWRITERS LABORATORIES
Standard: UL60950-1, 2003 Edition. Certification is based on
reciprocity agreements, which include requirements for
Canada.
Laser Safety Information
This product will produce ozone during normal operation. The ozone
produced is heavier than air and is dependent on copy volume.
Providing the correct environmental parameters as specified in the
Xerox installation procedure will ensure that the concentration levels
meet safe limits.
If you need additional information about ozone, please request the
Xerox publication Ozone by calling 1-800-828-6571 in the United
States and Canada. In other markets please contact your authorized
local dealer or Service Provider.
For Consumables
•Store all consumables in accordance with the instructions given
on the package or container.
•Keep all consumables away from the reach of children.
•Never throw print cartridges or toner containers into an open
flame.
•Cartridges: When handing cartridges, for example ink, fuser,
etc, avoid skin or eye contact. Eye contact can cause irritation
and inflammation. Do not attempt to disassemble the cartridge.
This can increase the risk of skin or eye contact.
CAUTION: Use of controls, adjustments or
performance of procedure other than those specified
herein may result in hazardous light exposure.
With specific regard to laser safety, the equipment complies with
performance standards for laser product set by government,
national and international agencies as a Class 1 laser product. It
does not emit hazardous light, as the beam is totally enclosed during
all phases of customer operation and maintenance.
Product Safety Certification
This product is certified by the following Agency using the Safety
standards listed.
This product has been manufactured under a registered ISO 9001
Quality system.
iii
Regulatory Information
OpenSSL License
Copyright (c) 1998-2001 The OpenSSL Project. All rights
reserved.
CE Mark
The CE mark applied to this product, symbolizes XEROX's
declaration of conformity with the following applicable European
Union Directives, as of the dates indicated:
December 12, 2006:
Council Directive 2006/95/EC as amended. Approximation of the
laws of the member states related to low voltage equipment.
December 15, 2004:
Council Directive 2004/108/EC as amended. Approximation of the
laws of the member states related to electromagnetic compatibility.
March 9, 1999:
Council Directive 99/5/EC, on radio equipment and
telecommunications terminal equipment and the mutual recognition
of the conformity.
A full declaration of conformity, defining the relevant directives and
referenced standards, can be obtained from your XEROX Limited
representative.
WARNING: In order to allow this equipment to
operate in proximity to Industrial Scientific and
Medical (ISM) equipment, the external radiation from
the ISM equipment may have to be limited or special
mitigation measures taken.
NOTE: Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user’s authority to
operate this equipment.
WARNING: Shielded cables must be used with this
equipment to maintain compliance with Council
Directive 2004/108/EC.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are
met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgment: "This
product includes software developed by the OpenSSL Project
for use in the OpenSSL Toolkit. (http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must
not be used to endorse or promote products derived from this
software without
5. prior written permission. For written permission, please contact
openssl-core@openssl.org.
6. Products derived from this software may not be called
"OpenSSL" nor may "OpenSSL" appear in their names without
prior written permission of the OpenSSL Project.
7. Redistributions of any form whatsoever must retain the
following acknowledgment: "This product includes software
developed by the OpenSSL Project for use in the OpenSSL
Toolkit (http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT
``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,
OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
iv
This product includes cryptographic software written by Eric
Young(eay@cryptsoft.com). This product includes software written
by Tim Hudson (tjh@cryptsoft.com).
Original SSLeay License
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All
rights reserved.
This package is an SSL implementation written by Eric Young
(eay@cryptsoft.com). The implementation was written so as to
conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long
as the following conditions are aheared to. The following conditions
apply to all code found in this distribution, be it the RC4, RSA, lhash,
DES, etc., code; not just the SSL code. The SSL documentation
included with this distribution is covered by the same copyright
terms except that the holder is Tim Hudson (tjh@cryptsoft.com).
Copyright remains Eric Young's, and as such any Copyright notices
in the code are not to be removed. If this package is used in a
product, Eric Young should be given attribution as the author of the
parts of the library used. This can be in the form of a textual
message at program startup or in documentation (online or textual)
provided with the package.
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE
AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The licence and distribution terms for any publically available
version or derivative of this code cannot be changed. i.e. this code
cannot simply be copied and put under another distribution licence
[including the GNU Public Licence.]
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are
met:
1. Redistributions of source code must retain the copyright notice,
this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
3. All advertising materials mentioning features or use of this
software must display the following acknowledgement: "This
product includes cryptographic software written by Eric Young
(eay@cryptsoft.com)" The word 'cryptographic' can be left out if
the rouines from the library being used are not cryptographic
related.
4. If you include any Windows specific code (or a derivative
thereof) from the apps directory (application code) you must
include an acknowledgement: "This product includes software
written by Tim Hudson (tjh@cryptsoft.com)"
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
v
Environmental Compliance
Product Recycling and Disposal
USA
Energy Star
As an ENERGY STAR® partner, Xerox Corporation
has determined that (the basic configuration of) this
product meets the ENERGY STAR guidelines for
energy efficiency.
The ENERGY STAR and ENERGY STAR MARK
are registered United States trademarks.
The ENERGY STAR Office Equipment Program is
a team effort between U.S., European Union and
Japanese governments and the office equipment
industry to promote energy-efficient copiers,
printers, fax, multifunction machine, personal
computers, and monitors. Reducing product energy
consumption helps combat smog, acid rain and
long-term changes to the climate by decreasing the
emissions that result from generating electricity.
Xerox ENERGY STAR equipment is preset at the
factory. Your machine will be delivered with the
timer for switching to Power Save Mode from the
last copy/print out, set at 30 minutes. A more
detailed description of this feature can be found in
the Machine Setup Section of this guide.
European Union
Domestic/Household Environment
Application of this symbol on your equipment is
confirmation that you should not dispose of the
equipment in the normal household waste stream. In
accordance with European legislation, end of life
electrical and electronic equipment subject to disposal
must be segregated from household waste. Private
households within EU member states may return
used electrical and electronic equipment to
designated collection facilities free of charge. Please
contact your local disposal authority for information. In
some member states, when you purchase new
equipment, your local retailer may be required to take
back your old equipment free of charge. Please ask
you retailer for information.
Prior to disposal, please contact your local dealer or
Xerox representative for end of life takeback
information.
Professional/Business Environment
Application of this symbol on your equipment is
confirmation that you must dispose of this equipment
in compliance with agreed national procedures.
In accordance with European legislation, end of life
electrical and electronic equipment subject to disposal
must be managed within agreed procedures.
North America
Xerox operates an equipment takeback and reuse/recycle program.
Contact your Xerox sales representative (1-800-ASK-XEROX) to
determine whether this Xerox product is part of the program. For
more information about Xerox environmental programs, visit
www.xerox.com/environment or for recycling and disposal
information, contact your local authorities. In the United States, you
may also refer to the Electronic Industries Alliance web site:
www.eiae.org.
Xerox operates a worldwide equipment take back and reuse/recycle
program. Contact your Xerox sales representative (1-800-ASKXEROX) to determine whether this Xerox product is part of the
program. For more information about Xerox environmental
programs, visit www.xerox.com/environment.
vi
If you are managing the disposal of your Xerox product, please note
that the product may contain lead, Perchlorate and other materials
whose disposal may be regulated due to environmental
considerations. The presence of these materials is fully consistent
with global regulations applicable at the time that the product was
placed on the market. For recycling and disposal information,
contact your local authorities. In the United States, you may also
refer to the Electronic Industries Alliance web site: www.eiae.org.
Perchlorate Material - This product may contain one or more
Perchlorate-containing devices, such as batteries. Special handling
may apply, please see www.dtsc.ca.gov/hazardouswaste/
perchlorate/.
Others Countries
Please contact your local waste authorities and request disposal
guidance.
EH&S Contact Information
For more information on Environment, Health and Safety in relation
to this Xerox product and supplies, please contact the following
customer help lines: USA: 1-800 828-6571 Canada: 1-800 8286571 Europe: +44 1707 353 434.
•Product Safety information for US
www.xerox.com/about-xerox/environment/enus.html
•Product Safety information for EU
www.xerox.com/about-xerox/environment/eneu.html
vii
1 Introduction
Congratulations on the purchase of your printer!
This chapter includes:
•Special features
•Printer overview
•Finding more information
Special features
Your new printer is equipped with several special features that improve
the print quality. You can:
Print with excellent quality and high speed
• You can print up to 1200 x 1200 dpi effective
output. See the Software section.
• Your printer prints A4-sized paper at up to 38 ppm
and letter-sized paper at up to 40 ppm. For duplex
printing, your printer prints A4-sized paper at up to
b
26 ipm
Handle paper flexibly
• Tray1(MPT) supports letterheads, envelopes,
labels, transparencies, custom-sized materials,
postcards, and heavy paper. Tray1(MPT) holds up
to 100 sheets of plain paper.
• 500-sheet tray 2 and 500-sheet optional tray 3
support plain paper in various sizes.
• Multiple output tray; select either the output tray
(face-down) or the rear cover (face-up) for the
most convenient access.
• Straight-through paper path capability from
Tray1(MPT) to the rear cover.
Create professional documents
•Print Watermarks. You can customize your
9
8
documents with words, such as “Confidential”. See
the Softwaresection.
•Print Booklets. This feature enables you to easily
print a document to create a book. Once printed, all
you have to do is fold and staple the pages. See the
Software section.
•Print Posters. The text and pictures of each page
of your document are magnified and printed across
the sheet of paper and can then be taped together
to form a poster. See the Software section.
and letter-sized paper at up to 27 ipm.
Save time and money
12
34
Expand the printer capacity
a
* Zoran IPS Emulation compatible with PostScript 3
* 136 PS3 fonts
• Contains UFST and MicroType from Monotype Imaging Inc.
Print in various environments
• You can print in Windows 2000/XP/Vista/2003.
• Your printer is compatible with Macintosh.
• Your printer comes with both Parallel and USB interfaces.
• You can also use a network interface. The Phaser 3600/N or
Phaser 3600/DN comes with a built-in network interface, 10/100
Base TX.
• You can print on both sides of the paper to save
paper (Double-sided printing).
• You can print multiple pages on a single sheet of
paper to save paper (2-Up printing). See the
Software section.
• You can use preprinted forms and letterhead with
plain paper. See the Software section.
• This printer automatically conserves electricity
by substantially reducing power consumption
when not in use.
•The Phaser 3600 series have 64 MB or 128 MB of
memory which can be expanded to 512 MB. See
page 10.1.
The table below lists a general overview of features supported by your
printer.
(I: Installed, O: Option, NA: Not Available)
Printer overview
Front view
Features
IEEE 1284 ParallelIII
USB 2.0III
Network Interface
(Ethernet 10/100 Base TX)
PostScript* EmulationIII
Duplex printing
a. Printing on both sides of paper.
a
Phaser
3600/B
NAII
OOI
Phaser
3600/N
Phaser
3600/DN
1
output tray
2
control panel
3
control board cover
4
handle
5
power switch
6
paper level indicator
* The figure above shows an Phaser 3600/DN
with all available options.
7
optional tray 3
8
tray 2
9
Tray1(MPT )
10
Tray1(MPT) handle
11
top cover
12
output support
1.2 <
Introduction>
Rear view
1
rear cover
2
duplex unit
* The figure above shows an Phaser 3600/DN
with all available options.
5
parallel port
6
power receptacle
Control panel overview
/
1
Start/Stop: Cancel an operation at any time; resume printing.
2
Back: Sends you back to the upper menu level.
3
Status: Shows the status of your printer. See page 9.7.
Menu: Enters Menu mode and arrows through the available
4
menus.
LCD: Displays the printer status, error messages and menus
5
in progress.
Up Arrow button: The option available in the selected menu
6
increase values.
3
network port
4
USB port
7
power switch
1.3 <
7
8
Introduction>
OK: Confirms the selection on the display.
Down Arrow button: The option available in the selected
menu decrease values.
Finding more information
You can find information for setting up and using your from the following
resources, either printed or onscreen.
Quick Install
Guide
Workcentre 3428
Quick Use GuideProvides information on using your printer or
Workcentre 3428
Provides information on setting up your printer
and, therefore, be sure to follow the
instructions in the guide to get the printer
ready.
cleaning jam and, therefore, be sure to follow
the instructions in the guide to use the printer.
Selecting a location
Select a level, stable place with adequate space for air circulation. Allow
extra space for opening covers and trays.
The area should be well-ventilated and away from direct sunlight or
sources of heat, cold, and humidity. Do not set the printer close to the
edge of your desk or table.
Clearance space
Front: 500 mm (enough space
so that trays can be opened or
removed)
Back: 350 mm (enough space
to allow opening of the rear
cover or the duplex unit)
Right: 100 mm (enough space
for ventilation)
Left: 100 mm (enough space
to allow opening of the control
board cover)
Online User’s
Guide
Provides you with step-by-step instructions for
using your printer’s full features, and contains
information for maintaining your printer,
troubleshooting, and installing accessories.
This user’s guide also contains the Software Section providing you with information on how
to print documents with your printer on various
operating systems, and how to use the
supplied software utilities.
Note
You can access the user’s guides in
other languages from the Manual
folder on the printer driver CD.
Printer Driver
Help
Provides you with help information on printer
driver properties and instructions for setting up
the properties for printing. To access a printer
driver help screen, click Help from the printer
properties dialog box.
Xerox websiteIf you have Internet access, you can get help,
support, printer drivers, manuals, and order
information from the Xerox website,
www.xerox.com/office/support
.
1.4 <
Introduction>
2 System setup
This chapter provides step by step information on setting up your printer.
This chapter includes:
•Using control panel menus
•Menu overview
•Printing a demo page
•Changing the display language
Using control panel menus
A number of menus are available to make it easy for you to change the
printer settings. The diagram on the next column shows the menus and
all of the menu items available in each menu. The items in each menu
and the options you can select are described in more detail in the tables
beginning on page 2.2.
Accessing control panel menus
You can control your printer from the printer’s control panel. You can
also set the control panel menus while the printer is in use.
1Press Menu until the menu you want appears on the bottom line of
the display and press OK.
Menu overview
The control panel menus are used to configure the printer. The control
panel provides access to the following menus:
Information
(See page 2.2.)
Menu Map
Configuraton
Demo Page
PCL Font List
PS3 Font List
FlashDirectory
EPSON Font
a
Paper
(See page 2.4.)
Copies
Tray 1MPT Size
Tray 1MPT Type
Tray 2 Type
Tray 3 Type
Paper Source
Bypass MP Tray
Tray Chaining
a. Available when the installed memory is larger than 128 MB.
b. Available when duplex unit is installed.
c. Available when optional tray 3 is installed.
a
System Setup
(See page 2.5.)
Language
Power Save
Auto Continue
Altitude Adj.
Auto CR
Collation
SmartDuplexing
Job Timeout
Job Held Timer
Maintenance
Parallel Setup
USB Setup
Panel Lockout
Secure Print
Low Toner
Cm or inches
Clear Setting
a
Emulation
(See page 2.7.)
Emulation Type
Setup
Hex Mode
b
a
2.1 <
System setup>
Information menu
Layout menu
This menu contains printer information pages that give details about the
printer and its configuration.
ItemExplanation
Menu MapThe menu map shows the layout and current
settings of the control panel menu items.
ConfiguratonThe configuration page shows the printer’s
current configuration. See page 8.1.
Demo PageThe demo page allows you to check if your
printer properly performs printing. See
page 2.9.
PCL Font List
PS3 Font List
FlashDirectoryYou can print the list pages about all of fonts
EPSON FontThe font sample list shows all of the fonts
The font sample list shows all of the fonts
currently available in the selected language.
and macros which you downloaded into the
machine.
currently available in the selected language.
Secure Print menu
Use the Secure Print menu to print or delete a secured page. The
passcode is validated against the one submitted with the page.
Note
This item is available when the installed memory is larger than
128 MB.
Use the Layout menu to define all settings relating to output.
ItemExplanation
Orientation
Values: Portrait, Landscape
Choose the default orientation of the print image
on the page.
Landscape
Simplex
Margin
Portrait
Set the margin of print materials for one-sided
printing. You can increase or decrease the value in
0.1 mm increments. The margins may differ
according to the paper size and printing
orientation.
You can select the unit either millimeters or inches.
See Cm or inches item on page 2.7 to configure
the unit.
• Top Margin: Set the top margin, from 0.0 to
250 mm.
• Left Margin: Set the left margin, from 0.0 to
164 mm.
ItemExplanation
ReleaseTo print a protected page, enter passcode for
the page. The page will be printed only when
both user name and the passcode is validated.
If the Release All item in Secure Print of
System Setup menu is set as On, all files
which match with both user name and
passcode are printed out.
DeleteTo delete a protected page, enter passcode for
the page. Only if the passcode is validated, the
page will be deleted.
2.2 <
System setup>
ItemExplanation
ItemExplanation
Duplex
Values: Off, Long Edge, Short Edge
To print on both sides of paper, choose the binding
edge as follows.
• Long Edge: Flip on the long edge. Prints pages
to read like a book.
• Short Edge: Flip on the short edge. Prints
pages to read by flipping over like a note pad.
2
25
Long Edge in the
Portrait orientation
2
5
Short Edge in the
Portrait orientation
3
3
3
5
Long Edge in the
Landscape orientation
2
Short Edge in the
Landscape orientation
3
5
Image AdjustIn this menu, you can set the margins to each
paper tray. Each tray has 9 items to adjust
margins. You can increase or decrease the value
from -3.5 to 3.5 mm at intervals of 0.5 mm. The
defaults are 0 mm.
• Simplex Image: Print a test page to adjust
margins in simplex printing.
• Side1 Top: Set the top margin of a simplex
page.
• Side1 Left: Set the left margin of a simplex
page.
• Duplex Long: Print a test page to adjust
margins in duplex printing with long edge
binding.
• Long Top: Set the top margin of a duplex page
with long edge binding.
• Long Left: Set the left margin of a duplex page
with long edge binding.
• Duplex Short: Print a test page to adjust
margins in duplex printing with short edge
binding.
• Short Top: Set the top margin of a duplex page
with short edge binding.
• Short Left: Set the left margin of a duplex page
with short edge binding.
Duplex
Margin
Select Off to print on one side of the paper.
In this menu, you can set the margins for doublesided printing. You can increase or decrease the
value in 0.1 mm increments.
• Top Margin: Set the top margin, from 0.0 to 9.9
mm. The default is 5.0 mm.
• Left Margin: Set the left margin, from 0.0 to 9.9
mm. The default is 5.0 mm.
• Short Binding: Set the bottom margin of the
back of the page for short binding, from 0.0 to 22
mm. The default is 0 mm.
• Long Binding: Set the right margin of the back
of the page for long binding, from 0.0 to 22 mm.
The default is 0 mm.
2.3 <
System setup>
Paper menu
Use the Paper menu to define all settings relating to print material input
and output, as well as the specific print material you are using with your
printer.
ItemExplanation
Copies
Tray 1MPT
Size
Values: 1 ~ 999
Set the default number of copies by selecting any
number from 1 to 999. The default is 1.
Values: A4, A5, A6, JIS B5, ISO B5, JIS B6,
Letter, Legal, Executive, No.10 Env., Monarch
Env., DL Env., C5 Env., C6 Env., US Folio,
Oficio, Statement, US Postcard, Index Card,
Custom Size
Select the paper size currently loaded in tray.
• Custom Size: You can configure the size for your
own custom paper. Set the width from 98 mm to
216 mm, and the height from 148 mm to 356 mm.
You can select the unit either millimeters or
inches. See Cm or inches item on page 2.7 to
configure the unit.
ItemExplanation
Bypass MP
Tray
Values: Off, On
If a paper mismatch occurs in Tray 1(MPT), you
can set whether to stop printing or continue to print
ignoring the error.
If this menu item is set to On, the printer will
continue to print regardless the paper mismatch
error of Tray 1(MPT).
Tray
Chaining
Values: Off, On
When you select any other value except Auto Select from Paper Source and the selected tray is
empty, the printer automatically prints from other
trays.
If this menu item is set to Off, the Status LED lights
red and the printer doesn’t work until you insert
paper into the specified tray.
Using this item, you can set which tray you want to
use.
• Auto Select: The printer can automatically
determine the source.
• Manual Feed: The printer uses Tray 1(MPT).
• Tray 3: Available only when optional tray is
installed.
2.4 <
System setup>
Graphic menu
System Setup menu
Use the Graphic menu to change settings affecting the quality of the
printed characters and images.
ItemExplanation
Resolution
Values: 600dpi-Normal, 1200dpi-Best
Specify the number of dots printed per inch (dpi).
The higher the setting, the sharper printed
characters and graphics.
• If your print jobs are mostly text, select 600dpi-Normal for the highest quality printing.
•Select 1200dpi-Best when your job contains
bitmapped images, such as scanned photos or
some graphics, that will benefit from enhanced
line screening.
Darkness
Values: Normal, Light, Dark
You can lighten or darken the print on the page by
changing the toner density setting. The Normal
setting usually produces the best result. Use the
Light toner density setting to save toner.
Use the System Setup menu to configure a variety of printer features.
When the printer does not receive data for an
extended period of time, power consumption is
automatically lowered. You can set how long
the printer waits before going to power save
mode.
Auto Continue
Values: Off, On
This item determines whether or not the printer
continues printing when it detects the paper is
mismatched with your paper setting.
• Off: If a paper mismatch occurs, the message
will remain on the display and the printer will
remain off-line until you insert the correct
paper.
• On: If a paper mismatch occurs, an error
message will display. The printer will go
offline for 30 seconds, then automatically
clear the message and continue printing.
2.5 <
Altitude Adj.
Auto CR
System setup>
Values: Normal, High1, High2, High3
You can optimize print quality according to your
altitude.
Values: LF, LF+CR
This item allows you to append the required
carriage return to each line feed.
Refer to the following samples:
AA
BB
CC
LFLF+CR
AA
BB
CC
ItemExplanation
ItemExplanation
Collation
SmartDuplexing
Job Timeout
Job Held Timer
Values: Off, On
This item allows you to collate the received data
through the print driver. The printer will print
output in sets to match the sequence of the
originals.
• Off: When the printer receives data from the
PC driver, it will print out as received.
• On: When the printer receives data from PC
driver, it will print out after storing and
collating the data.
Values: Off, On
If this menu is set to
On, the printer will detect a
single page job and print it as a simplex-singlepage even though the printer driver on your PC
was set to duplex printing as a default.
Values: 0 ~ 1800 sec
You can set the length of time the printer waits
before printing the last page of a print job that
does not end with a command to print the page.
The default is 15 sec.
When a print time-out occurs, the printer prints
the page in the print buffer.
Values: 1 ~ 72 hours
MaintenanceThis item allows you to maintain your printer.
• Clean Drum: Cleans the OPC drum of the
cartridge and produces a cleaning sheet with
toner debris on it.
• Clean Fuser: Cleans the fuser unit inside of
the printer and produces a cleaning sheet
with toner debris on it.
• Supplies Life: This item allows you to check
how many pages have printed and how much
toner is left in the cartridge.
Parallel Setup• Parallel Port: You can enable or disable the
parallel port.
• Port Timeout: You can set the length of time
the printer waits before printing the last page
of a print job that does not end with a
command to print the page. When a print
time-out occurs, the printer prints the page in
the print buffer.
• Parallel PDL: This item defines the printer
language to communicate between computer
and printer through the parallel port. You can
set among Auto Select, PCL, PostScript,
EPSON, IBM.
USB Setup• Usb Port: You can enable or disable the USB
port as a security measure.
• Port Timeout: You can set the length of time
the printer waits before printing the last page
of a print job that does not end with a
command to print the page. When a print
time-out occurs, the printer prints the page in
the print buffer.
• USB PDL: This item defines the printer
language to communicate between computer
and printer through the USB port. You can set
among Auto Select, PCL, PostScript,
EPSON, IBM.
The machine holds a secure print job for a
specific time period. The default is 24 hours.
You can set a time period for a maximum of 72
hours.
2.6 <
Panel Lockout
System setup>
Values: Off, On
You can lock or unlock. If you set this item On,
you have to enter a passcode to access some
of the panel.
ItemExplanation
ItemExplanation
Secure Print
Values: Release All, Delete
• Release All: If this menu is configured to Off, Release item in Secure Print menu launches
only one file which agrees with the user name
and the passcode for the file.
If this menu is configured to On, Release
item in Secure Print menu releases every file
that matches the user name and the
passcode.
The default is Off.
• Delete: You can delete all of the pages
regardless of the user name or the passcode.
Low Toner
Values: Stop, Continue
• Stop: When the toner in the cartridge
becomes almost empty, the machine will not
resume printing until you install a new Xeroxgenuine print cartridge.
• Continue: Even though the toner in the
cartridge becomes almost empty, the
machine will continue the printing job.
Cm or inches
Values: cm, inches
You can set the unit in the machine with your
preferences either in centimeters or inches.
This selection affects the following menus.
• Simplex Margin in Layout menu.
• Custom Size of Tray 1MPT Size in Paper
menu.
Clear SettingThis menu item allows you to restore the
printer’s factory default settings.
Emulation menu
Use the Emulation menu to configure printer language emulation.
ItemExplanation
Emulation
Type
Setup
Values: Auto, PCL, PostScript, EPSON, IBM
The printer language defines how the computer
communicates with the printer.
If you select Auto, your printer can change the
printer language automatically.
Values: PCL, PostScript, EPSON, IBM
Hex Mode
Values: Off, On
When you set this menu on, the printer will print the
unprocessed hex data.
PCL
This menu sets the PCL emulation configuration. You can set the font
type, symbol type, lines per page, and point size.
ItemExplanation
Typeface
Symbol
Point Size
Courier
Pitch
Values: PCL 1 ~ PCL 54
You can select the standard font to be used in PCL
emulation.
• PCL 1~PCL 7’s interval between letters is fixed, and
PCL 8~PCL 45’s interval is proportional to the font
type and point size. You can adjust the font size of
PCL 1~PCL 7 using the Pitch item, and
PCL 8~PCL 45 can do using Point Size item.
• PCL 46~PCL 54’s interval and point size are fixed.
Values: ROMAN8 ~ PCYRIL
This item selects the symbol to be used in PCL
emulation. The symbol is the group of numbers,
marks, and special signs being used when printing
letters. The default is PC8.
Values: 4.00 ~ 999.75 (0.25 unit)
When you select one between PCL 8 and PCL 45 from
the Typeface menu, you can determine the font size
by setting the height of the characters in the font. The
default is 12.00.
Values: Regular, Dark
This item lets you select the version of Courier font to
use.
Values: 0.44 ~ 99.99 (0.01 unit)
When you select a font between PCL 1 and PCL 7
from the Typ ef ace menu, you can determine the font
size by setting the number of characters that will print
in one horizontal inch of type. The default value, 10 is
the best size.
See the tables on page 2.7 to configure the printer
language.
2.7 <
System setup>
ItemExplanation
ItemExplanation
Lines
Values: 5 ~ 128 (1 unit)
This item allows you to set vertical spacing from 5 to
128 lines for the default paper size. The lines may
differ according to the paper size and printing
orientation.
PostScript
This menu provides you with the Print PS Error menu item.
ItemExplanation
Print PS
Error
Values: On, Off
You can select whether or not your printer prints an
error list when a PS error occurs.
•Select On to print PS 3 emulation errors. If an error
occurs, the job stops processing, the error message
prints, and the printer flushes the job.
• If this menu is set to Off, the job is flushed without an
indication of the error.
EPSON
This menu sets the EPSON emulation configuration.
ItemExplanation
Font
Character
Set
Character
Tab.
Pitch
Values: SANSERIF, ROMAN
You can select the standard font that will be used in
EPSON emulation.
Values: USA, FRANCE, GERMANY, UK,
DENMARK1, SWEDEN, ITALY, SPAIN1, JAPAN,
NORWAY, DENMARK2, SPAIN2, LATIN
This item allows you to select a character set of the
desired language.
Values: ITALIC, PC437US, PC850
This item selects the character set.
Values: 10, 12, 17.14, 20
You can determine the font size by setting the number
of characters that will print in one horizontal inch of
type.
LPI
Values: 6, 8
You can set the number of lines printed in one vertical
inch.
Auto
Wrap
Values: Off, On
This item determines whether or not the printer
automatically performs line feed when the data
overflows the printable area of the print material.
Network menu
(Phaser 3600/N, Phaser 3600/DN only)
This menu lets you configure the network interface installed in your
printer. You can reset the network interface and print a configuration
page.
ItemExplanation
TCP/IP
EtherTalk
NetWare
Values: DHCP, BOOTP, Static
This item allows you to manually set the TCP/IP
addresses or receive the addresses from the
network.
• DHCP: The DHCP server assigns the IP address
to you automatically.
• BOOTP: The BOOTP server assigns the IP
address to you automatically.
• Static: You can enter IP address, subnet mask,
and gateway manually.
Values: Off, On
This item lets you select whether or not you use the
EtherTalk protocol.
• Off: You can disable the EtherTalk protocol.
• On: You can enable the EtherTalk protocol.
Values: Auto, 802.2, 802.3, Ethernet II, SNAP, Off
This item lets you select the IPX frame type.
• Auto: You can set the frame type automatically.
• 802.2: Select this value to use the IEEE 802.2
frame type.
• 802.3: Select this value to use the IEEE 802.3
frame type.
• Ethernet II: Select this value to use the Ethernet 2
frame type.
• SNAP: Select this value to use the SNAP frame
type.
• Off: You can disable the NetWare protocol.
2.8 <
System setup>
ItemExplanation
ItemExplanation
Ethernet
Speed
Clear
Setting
Network
Info.
802.1x
Port 9100
LPR
IPP
Values: Auto, 10M Half, 10M Full, 100M Half,
100M Full
This item allows you to select the ethernet speed.
This item performs a simple reset and restores the
factory default settings for the network
configuration. This setting will only take effect after
you have reset the printer.
This item prints a page showing the network
parameters you set.
Values: Off, On
This item is for connecting with an authentication
server. If you need to connect this product to an
authentication server, set this item On, and select
one of the following authentication method. You can
select any method which the authentication server
supports among EAP-MD5, EAP-MSCHAPv2 and PEAP.
Values: Off, On
This item lets you select whether or not you use port
9100.
• Off: You can disable the Port 9100 printing port.
• On: You can enable the Port 9100 printing port.
Values: Off, On
This item lets you select whether or not you use
LPR.
• Off: You can disable the LPR printing port.
• On: You can enable the LPR printing port.
Values: Off, On
This item lets you select whether or not you use the
IPP (Internet Printing Protocol) network connection.
• Off: You can disable the IPP.
• On: You can enable the IPP.
SLP
Values: Off, On
This item lets you select whether or not you use the
SLP (Service Location Protocol) network
connection.
• Off: You can disable the SLP.
• On: You can enable the SLP.
CentreWare
IS
Values: Off, On
This item lets you select whether or not you use the
embeded web server called CentreWare IS. If you
turn this item Off, you cannot connect to the
printer’s embeded web server.
Printing a demo page
Print a demo page to make sure that the printer is operating correctly.
1Press Menu and then OK when Information appears.
2Press the Up/down arrow buttons until Demo Page appears and
press OK.
A demo page prints out.
Changing the display language
To change the language that is displayed on the control panel, follow
these steps:
1Press Menu until System Setup appears on the bottom line of the
display and press OK.
2Press OK when Language appears.
3Press the Up/down arrow buttons to select the language you want
and press OK.
4Press Start/Stop to return to Standby mode.
2.9 <
System setup>
3 Software overview
This chapter gives you an overview of the software that comes with your
printer. Further details about installing and using the software are
explained in the Software Section.
This chapter includes:
•Supplied software
•Printer driver features
•System requirements
Supplied software
You must install the printer software using the supplied CD after you
have set up your printer and connected it to your computer.
CDprovides you with the following software:
CDContents
Printer
software CD
Windows• Printer driver: Use this driver to
take full advantage of your printer’s
features.
• Status Monitor: Appears when
printing errors occur.
• Printer Settings Utility: You can
configure print settings.
• PostScript Printer Description (PPD) file: Use the PostScript
driver to print documents with
complex fonts and graphics in the
PostScript language.
•
SetIP: Use this program to set your
printer’s TCP/IP addresses.
(
Phaser 3600/N, Phaser 3600/DN
only)
•User Guide in PDF.
Linux• Printer driver: Use this driver to
run your machine from a Linux
computer and print documents.
Mac OS• PostScript Printer Description
(PPD) file: Use this file to run your
printer from a Macintosh computer
and print documents.
3.1 <
Software overview>
Printer driver features
System requirements
Your printer drivers support the following standard features:
• Paper source selection
• Paper size, orientation and media type
• Number of copies
In addition, you can use various special printing features. The following
table shows a general overview of features supported by your printer
drivers:
Feature
Print quality optionOOO
Poster printingO
Multiple pages per sheet
(N-up)
Fit to page printingOOO
Scale printingOOO
Different source for first
page
WatermarkOXX
OverlayO
WindowsMac OS
PCL 6 PostScriptPostScript
XX
OO O
O
XO
XX
Before you begin, ensure that your system meets the following
requirements:
Windows
ItemRequirementsRecommended
Operating
system
CPUWindows 2000Pentium II
RAMWindows 200064 MB or more128 MB
Free disk
space
Windows 2000/XP/Vista/2003
Pentium III
400 MHz or
higher
Windows XP/
2003
Windows VistaPentium IV
Windows XP/
2003
Windows Vista512 MB or more1024 MB
Windows 2000300 MB or more1 GB
Windows XP/
2003
Pentium III
933 MHz or
higher
3 GHz or higher
128 MB or more256 MB
1GB or more5GB
933 MHz
Pentium IV
1GHz
Pentium IV
3GHz
3.2 <
Windows Vista15 GB or more15 GB
Internet
Explorer
5.0 or higher
Note
Users who have administrator rights can install the software.
Mac OS
ItemRequirements
Operating systemMac OS 10.2 ~ 10.5
CPUIntel processor PowerPC G4/G5
RAMIntel-based Mac512 MB
Power-PC based Mac128 MB
Free HDD space1 GB
ConnectionUSB interface, Network interface
Software overview>
4 Network setup (Phaser 3600/N,
Phaser 3600/DN only)
This chapter gives you step-by-step instructions for setting up your
printer for network connections.
This chapter includes:
•Introduction
•Supported operating systems
•Configuring TCP/IP
•Configuring EtherTalk
•Configuring IPX frame types
•Setting Ethernet speed
•Restoring the network configuration
•Printing a network configuration page
•Configuring 802.1x
•Configuring Port 9100
•Configuring LPR
•Configuring IPP
•Configuring SLP
•Configuring CentreWare IS
Introduction
Once you have connected your printer to a network with an RJ-45
Ethernet cable, you can share the printer with other network users.
You need to set up the network protocols on the printer to use it as your
network printer.
Via network administration programs
You can configure your printer’s print server settings and manage the
printer via the following programs that came with your printer:
• CentreWare IS: A web server embedded in your network printer,
which allows you to remotely configure the printer settings and
network parameters necessary for the printer to be connected to
various network environments.
• SetIP: A utility program allowing you to select your network printer
and manually configure the printer's TCP/IP addresses.
Via the control panel
You can set up the following basic network parameters through the
printer’s control panel:
• Configure TCP/IP
• Configure IPX frame types for NetWare
• Configure EtherTalk, 802.1x, Port 9100, LPR, IPP, SLP,
CentreWare IS, and SNMP
Supported operating systems
The following table shows the network environments supported by the
printer:
ItemRequirements
Network interface• 10/100 Base-TX
Network operating
system
Network protocols• NetWare IPX/SPX
Dynamic addressing
server
• IPX/SPX: Internet Packet eXchange/Sequenced Packet eXchange
• TCP/IP: Transmission Control Protocol / Internet Protocol
Your printer can be set up with a variety of TCP/IP network information,
such as an IP address, a subnet mask, a gateway, and DNS addresses.
There are several ways in which your printer can be assigned a TCP/IP
address, depending on your network.
• Static addressing: A TCP/IP address is assigned manually by the
system administrator.
• Dynamic addressing via BOOTP/DHCP (default): A TCP/IP address
is assigned automatically by the server.
Note
Before configuring TCP/IP, you need to set the network
protocol to TCP/IP.
Static addressing
To enter a TCP/IP address from your printer’s control panel, take the
following steps:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press OK when TCP/IP appears.
3Press the Up/down arrow buttons until Static appears and press
OK.
4Press OK when IP Address appears.
5Set the first byte between 0 and 255 using the Up/down arrow
buttons and press OK to move to the next byte.
Repeat this to complete the address from the 1st byte to the 4th
byte.
6When you have finished, press OK.
7Repeat step 5 and 6 to configure the other TCP/IP parameters:
subnet mask and gateway address.
8Press Start/Stop to return to Standby mode.
Dynamic addressing (BOOTP/DHCP)
To have a TCP/IP address assigned automatically by the server, take the
following step:
1Press Menu until Network appears on the bottom line of the
display.
2Press OK when TCP/IP appears.
EtherTalk is AppleTalk used in an Ethernet network. This protocol is
widely used in Macintosh network environments. To use EtherTalk, take
the following steps:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until EtherTalk appears and
press OK.
3Press the Up/down arrow buttons until On appears and press OK.
4Press Start/Stop to return to Standby mode.
Configuring IPX frame types
To use IPX/SPX protocol networks (for example, Novell NetWare), the
format of the network communication frames must be specified for the
printer. In most cases, you can keep the
manually set the frame type format, if required. Take the following steps
to change the frame type format:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until NetWare appears and
press OK.
3Press the Up/down arrow buttons until the desired frame type
appears.
• Auto: Automatically senses and limits the frame type to the first
one detected.
• 802.2: Limits the frame type to IPX over IEEE 802.2 with IEEE
802.3 frames. All others will be discarded.
• 802.3: Limits the frame type to IPX over IEEE 802.3 frames. All
others will be discarded.
• Ethernet II: Limits the frame type to IPX over Ethernet Frames.
All others will be discarded.
• SNAP: Limits the frame type to IPX over SNAP with IEEE 802.3
frames. All others will be discarded.
• Off: The IPX/SPX protocol is disabled.
4Press OK to save the selection.
5Press Start/Stop to return to Standby mode.
Auto setting. However, you can
3Press the Up/down arrow buttons until DHCP or BOOTP appears
You can select the communication speed for Ethernet connections.
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until Ethernet Speed appears
and press OK.
3Press the Up/down arrow buttons until the speed you want
appears and press OK.
4Press Start/Stop to return to Standby mode.
Restoring the network configuration
You can return the network configuration to its default settings.
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until Clear Setting appears and
press OK.
3Press OK when Yes appears to restore the network configuration.
4Power the printer off and back on.
Printing a network configuration page
The network configuration page shows how the network interface card
on your printer is configured.
Your printer has 802.1x protocol on its network. 802.1x is a security
standard for port based network access control. It secures your network
against unauthorized access by requiring authentication before network
access and data transmission are allowed. There are 3 mutually
exclusive options for 802.1x authentication.
To use 802.1x, take the following steps:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until 802.1x appears and press
OK.
3Press the Up/down arrow buttons until On appears and press OK.
4Press the Up/down arrow buttons until the desired authentication
method appears.
• EAP-MD5: EAP-MD5 (Extensible Authentication Protocol
Message Digest algorithm 5) is a message hashing scheme
between client and server to allow the transfer of user data in a
secure fashion.
• EAP-MSCHAPv2: EAP-MSCHAP (Extensible Authentication
Protocol Microsoft version of the Challenge-Handshake
Authentication Protocol). MSCHAP v2 is a one-way encrypted
password, mutual authentication process. MS-CHAPv2 uses
different hashing/encryption algorithms to encode the UserID and
passwords.
• PEAP: PEAP (Protected EAP).
5Enter user name and passcode using Up/down arrow button.
6Press OK to save the selection.
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until Network Info. appears and
press OK.
3Press OK when Yes appears.
The network configuration page prints out.
7Press Start/Stop to return to Standby mode.
Configuring Port 9100
Your printer can use port 9100. To enable port 9100, take the following
steps:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until Port 9100 appears and
press OK.
3Press the Up/down arrow buttons until On appears and press OK.
Your printer can use LPR (Line Printer Protocol) which transmit the
printing data through port 510. To enable LPR, take the following steps:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until LPR appears and press
OK.
3Press the Up/down arrow buttons until On appears and press OK.
Configuring IPP
Your printer can use IPP ( Internet Printing Protocol) which transmit the
printing data through port 631. To enable IPP, take the following steps:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until IPP appears and press OK.
3Press the Up/down arrow buttons until On appears and press OK.
Configuring SLP
Your printer can use SLP (Service Location Protocol) which transmit the
printing information through port 427. To enable SLP, take the following
steps:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until SLP appears and press
OK.
3Press the Up/down arrow buttons until On appears and press OK.
Configuring CentreWare IS
Your printer can use CentreWare IS (Internet Services). To enable
CentreWare IS, take the following steps:
1Press Menu until Network appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until CentreWare IS appears
and press OK.
3Press the Up/down arrow buttons until On appears and press OK.
This chapter will help you understand the types of paper you can use
with your printer and how to properly load paper in different paper trays
for the best print quality.
This chapter includes:
•Selecting print media
•Loading paper
•Selecting an output location
Selecting print media
You can print on a variety of print media, such as plain paper, envelopes,
labels, and transparencies. Always use print media that meet the
guidelines for use with your printer. Print media that does not meet the
guidelines outlined in this user’s guide may cause the following
problems:
• Poor print quality
• Increased paper jams
• Premature wear on the printer.
Properties, such as weight, composition, grain, and moisture content,
are important factors that affect the printer’s performance and the output
quality. When you choose print materials, consider the following:
• Desired outcome: The print media you choose should be appropriate
for your project.
• Size: You can use any size media that fits easily within the paper
guides of paper tray.
• Weight: Your printer supports print media weights as follows:
- 60 to 105 g/m
- 60 to 163 g/m
- 75 to 90 g/m
-Over 105g/m
• Brightness: Some print media are whiter than others and produce
sharper, more vibrant images.
• Surface smoothness: The smoothness of the print media affects how
crisp the printing looks on the paper.
2
(16 to 28 lb bond) for Tray 2 and optional tray 3
2
(16 to 43 lb bond) for Tray 1(MPT)
2
(20 to 24 lb) for duplex printing
2
(28 lb bond) for index card
Notes
• Some print media may meet all of the guidelines in this
section and still not produce satisfactory results. This may be
the result of improper handling, unacceptable temperature
and humidity levels, or other variables over which Xerox
no control.
• Before purchasing large quantities of print media, ensure that
it meets the requirements specified in this user’s guide.
has
Caution
Using print media that does not meet these specifications may
cause problems, requiring repairs. Such repairs are not
covered by Xerox’s warranty or service agreements.
5.1 <
Loading print media>
Supported sizes of paper
TypeSizeDimensionsWeight
Plain paper
Envelope
Letter215.9 x 279 mm (8.5 x 11 inches)
Legal215.9 x 355.6 mm (8.5 x 14 inches)
US Folio216 x 330.2 mm (8.5 x 13 inches)
Oficio216 x 343 mm (8.5 x 13.5 inches)
A4210 x 297 mm (8.27 x 11.69 inches)
JIS B5182 x 257 mm (7.18 x 10.12 inches)
ISO B5176 x 250 mm (6.93 x 9.84 inches)
JIS B6128 x 182 mm (5.04 x 7.17 inches)
Executive184.2 x 266.7 mm (7.25 x 10.5 inches)
A5148.5 x 210 mm (5.85 x 8.27 inches)
A6105 x 148.5 mm (4.13 x 5.85 inches)
Statement139.7 x 215.9 mm (5.5 x 8.5 inches)
US Postcard88.9 x 139.7 mm (3.5 x 5.5 inches)
Index Card76.2 x 127 mm (3 x 5 inches)
Envelope Monarch98.4 x 190.5 mm (3.88 x 7.5 inches)
Envelope COM-10105 x 241 mm (4.12 x 9.5 inches)
Envelope DL110 x 220 mm (4.33 x 8.66 inches)
Envelope C5162 x 229 mm (6.38 x 9.02 inches)
a
• 60 to 105 g/m
2
(16 to 28 lb
bond ) for Tray 2, optional
tray 3
• 60 to 163 g/m
bond ) for Tray 1(MPT)
• 75 to 90 g/m
2
(16 to 43 lb
2
(20 to 24 lb)
for duplex printing
•Over 105g/m2 (28 lb
bond) for index card
60 to 163 g/m
2
(16 to 43 lb
bond )
Capacity
b
• 500 sheets of 75 g/m2
(20 lb bond) paper for
Tray 2, optional tray 3
• 100 sheets for Tray
1(MPT)
10 sheets of 75 g/m2 (20 lb)
in Tray 1(MPT)
Envelope C6114 x 162 mm (4.49 x 6.38 inches)
TransparencyLetter, A4Refer to the Plain paper section
Letter, Legal,
Labels
US Folio, Oficio, A4,
JIS B5, ISO B5,
Refer to the Plain paper section
Executive, A5, A6
Letter, Legal,
Card stock
US Folio, Oficio, A4,
JIS B5, ISO B5,
Refer to the Plain paper section60 to 163 g/m
Executive, A5, A6
Minimum size (custom)76 x 127 mm (3 x 5 inches)
Maximum size (custom)215.9 x 356 mm (8.5 x 14 inches)
a. If media weight is over 24 lb (90 g/m2), use tray 1(MPT).
b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
Note
For duplex printing, A4, Letter, Oficio, Legal, and US Folio sizes are supported.
5.2 <
Loading print media>
60 to 163 g/m
2
(16 to 43 lb
bond )
60 to 163 g/m
2
(16 to 43 lb
bond )
2
(16 to 43 lb)
60 to 163 g/m
2
(16 to 43 lb bond )
50 sheets of 75 g/m2 (20 lb)
in Tray 1(MPT)
25 sheets of 75 g/m2 (20 lb)
in Tray 1(MPT)
10 sheets of 75 g/m
2
(20 lb)
in Tray 1(MPT)
Guidelines for selecting and storing print media
Guidelines for special print media
When selecting or loading paper, envelopes, or other print materials,
keep these guidelines in mind:
• Always use print media that conform with the specifications listed on
page 5.3.
• Attempting to print on damp, curled, wrinkled, or torn paper can cause
paper jams and poor print quality.
• For the best print quality, use only high quality copier grade paper
specifically recommended for use in laser printers.
• Avoid using the following media types:
- Paper with embossed lettering, perforations, or a texture that is too
smooth or too rough
- Erasable bond paper
- Multi-paged paper
- Synthetic paper and thermally reactive paper
- Carbonless paper and Tracing paper
• Use of these types of paper could result in paper jams, chemical
smells, and damage to your printer.
• Store print media in its ream wrapper until you are ready to use it.
Place cartons on pallets or shelves, not on the floor. Do not place
heavy objects on top of the paper, whether it is packaged or
unpackaged. Keep it away from moisture or other conditions that can
cause it to wrinkle or curl.
• Store unused print media at temperatures between 15 and 30° C
(59 to 86° F). The relative humidity should be between 10 and 70%.
• Store unused print media in a moisture-proof wrap, such as a plastic
container or bag, to prevent dust and moisture from contaminating
your paper.
• Load special media types one sheet at a time through tray 1(MPT) to
avoid paper jams.
• To prevent print media, such as transparencies and label sheets, from
sticking together, remove them as they print out.
Media typeGuidelines
Envelopes
• Successful printing on envelopes depends upon
the quality of the envelopes. When selecting
envelopes, consider the following factors:
- Weight: The weight of the envelope paper
should not exceed 90 g/m2 (24 lb) or jamming
may occur.
- Construction: Prior to printing, envelopes
should lie flat with less than 10 mm
(0.39 inches) curl, and should not contain air.
- Condition: Envelopes should not be wrinkled,
nicked, or otherwise damaged.
- Temperature: You should use envelopes that
are compatible with the heat and pressure of
the printer during operation.
• Use only well-constructed envelopes with sharp
and well creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps,
windows, coated lining, self-adhesive seals, or
other synthetic materials.
• Do not use damaged or poorly made envelopes.
• Be sure the seam at both ends of the envelope
extends all the way to the corner of the
envelope.
Acceptable
Unacceptable
5.3 <
• Envelopes with a peel-off adhesive strip or with
more than one flap that folds over to seal must
use adhesives compatible with the printer’s
fusing temperature of 200° C (392° F) for
0.1 second. The extra flaps and strips might
cause wrinkling, creasing, or jams, and may
even damage the fuser.
• For the best print quality, position margins no
closer than 15 mm (0.6 inches) from the edges
of the envelope.
• Avoid printing over the area where the
envelope’s seams meet.
Loading print media>
Media typeGuidelines
Media typeGuidelines
Transparencies
Labels
• To avoid damaging the printer, use only
transparencies designed for use in laser printers.
• Transparencies used in the printer must be able
to withstand 200° C (392° F), the printer’s fusing
temperature.
• Place them on a flat surface after removing them
from the printer.
• Do not leave them in paper tray for long periods
of time. Dust and dirt may accumulate on them,
resulting in spotty printing.
• To avoid smudging caused by fingerprints,
handle them carefully.
• To avoid fading, do not expose printed
transparencies to prolonged sunlight.
• Ensure that transparencies are not wrinkled,
curled, or have any torn edges.
• To avoid damaging the printer, use only labels
designed for use in laser printers.
• When selecting labels, consider the following
factors:
- Adhesives: The adhesive material should be
stable at 200° C (392° F), the printer’s fusing
temperature.
- Arrangement: Only use labels with no
exposed backing between them. Labels can
peel off sheets that have spaces between the
labels, causing serious jams.
- Curl: Prior to printing, labels must lie flat with
no more than 13 mm (0.5 inches) of curl in any
direction.
- Condition: Do not use labels with wrinkles,
bubbles, or other indications of separation.
• Make sure that there is no exposed adhesive
material between labels. Exposed areas can
cause labels to peel off during printing, which
can cause paper jams. Exposed adhesive can
also cause damage to printer components.
• Do not run a sheet of labels through the printer
more than once. The adhesive backing is
designed for only a single pass through the
printer.
• Do not use labels that are separating from the
backing sheet or are wrinkled, bubbled, or
otherwise damaged.
Preprinted
paper
• Letterhead must be printed with heat-resistant
ink that will not melt, vaporize, or release
hazardous emissions when subjected to the
printer’s fusing temperature of 200° C (392° F)
for 0.1 second.
• Letterhead ink must be non-flammable and
should not adversely affect printer rollers.
• Forms and letterhead should be sealed in a
moisture-proof wrapping to prevent changes
during storage.
• Before you load preprinted paper, such as forms
and letterhead, verify that the ink on the paper is
dry. During the fusing process, wet ink can come
off preprinted paper, reducing print quality.
Loading paper
Load the print media you use for the majority of your print jobs in Tray 2.
Tray 2 can hold a maximum of 500 sheets of 75 g/m
You can purchase an optional tray 3 and attach it below the standard tray
to load an additional 500 sheets of paper. For order information for an
optional tray, see page 7.1.
The paper level indicator on the front of Tray 2 and optional tray 3 shows
the amount of paper currently left in tray. When the tray is empty, the
indicator bar is completely lowered.
Full ▲
2
(20 lb) plain paper.
▲ Empty
Card stock or
custom-sized
materials
• Do not print on media smaller than 76 mm
(3 inches) wide or 127 mm (5 inches) long.
• In the software application, set margins at least
6.4 mm (0.25 inches) away from the edges of
the material.
5.4 <
Loading print media>
Using Tray 2 or optional tray 3
4Load paper with the side to be printed on face down.
Use the print material you use for the majority of your print jobs in Tray 2.
Tray 2 can hold a maximum of 500 sheets of 75 g/m
2
(20 lb) paper.
You can purchase an optional tray 3 and attach it below Tray 2 to load
an additional 500 sheets of paper.
1Pull tray out and press the metal plate until it locks into position.
2Squeeze the paper width guide and adjust the paper width guide so
that it lightly touches the paper stack.
You can load letterhead paper with the design side face down. The
top edge of the sheet with the logo should be placed at the front of
tray.
Notes
• If you experience problems with paper feed, place one sheet
at a time in multi-purpose tray.
• You can load previously printed paper. The printed side
should be facing up with an uncurled edge at the front. If you
experience problems with paper feed, turn the paper around.
Note that the print quality is not guaranteed.
Changing the size of the paper in Tray 2
To load longer sizes of paper, such as Legal-sized paper, you need to
adjust the paper guides to extend paper tray.
3Flex or fan the edge of the paper stack to separate the pages
before loading.
5.5 <
4
Loading print media>
3
paper length guide
1
support guide
2
paper width guides
3
back plate
4
1
2
1Push the back plate of tray outwards completely so that it can
extend the length of tray.
2After inserting paper into tray, adjust the support guide so that it
lightly touches the paper stack.
Using tray1(MPT)
Tray1(MPT) can hold special sizes and types of print material, such as
transparencies, postcards, note cards, and envelopes. It is useful for
single page printing on letterhead or colored paper.
To load paper in multi-purpose tray:
1Pull tray1(MPT) down towards you and pull tray1(MPT) extension
to hold longer paper.
2If you are using paper, flex or fan the edge of the paper stack to
separate the pages before loading.
3Squeeze the paper width guides and slide them against the stack of
paper until they lightly touches the side of the stack.
Notes
• Do not push the paper width guide far enough to cause the
material to warp.
• If you do not adjust the paper width guide, it may cause paper
jams.
For transparencies, hold them by the edges and avoid touching the
print side. Oils from your fingers can cause print quality problems.
3Load the paper with the side to be printed on facing up.
Depending on the media type you are using, keep the following
loading guidelines:
• Envelopes: Flap side down and with the stamp area on the top left
side.
• Transparencies: Print side up and the top with the adhesive strip
entering the printer first.
• Labels: Print side up and top short edge entering the printer first.
• Preprinted paper: Design side up with the top edge toward the
printer.
5.6 <
Loading print media>
• Card stock: Print side up and the short edge entering the printer
first.
• Previously printed paper: Previously printed side down with an
uncurled edge toward the printer.
Note
Make sure that you have not loaded too much print material.
The print material buckles if you load a stack that is too thick or
if you push it in too far.
Caution
When you print on special material like envelopes, labels,
transparencies, or cards, the output location should be the
rear cover. Open the rear cover to use it. See page 5.9.
4Squeeze tray1(MPT) paper width guides and adjust them to the
width of the paper. Do not force too much, or the paper will be bent,
which will result in a paper jam or skew.
• Make sure to open the rear cover when you print on transparencies.
If not, they may tear while exiting the printer.
Using manual feed mode
You can manually load a sheet of print material in tray1(MPT) if you
select Manual Feed in the Source option from the Paper tab when you
change print settings to print a document. See the Software Section.
Manually loading paper can be helpful when you want to check the print
quality after each page is printed.
This loading procedure is almost the same as the procedure for loading
in tray1(MPT), except you load paper sheet-by-sheet in tray, send print
data to print the first page, and press Start/Stop on the control panel to
print each following page.
1Load the paper with the side to be printed on facing up.
5When you print a document, set the paper source and type in the
software application. See the Software Section.
For information about setting the paper source and type on the
control panel, see page 2.4.
6After printing, put the extender back to its place and close multi-
purpose tray.
Tips on using tray1(MPT)
• Load only one size of print media at a time in tray1(MPT).
• To prevent paper jams, do not add paper when there is still paper in
tray1(MPT). This also applies to other types of print media.
• Print media should be loaded face up with the top edge going into
tray1(MPT) first and be placed in the center of tray.
• Always load only the print media specified in page 5.1 to avoid paper
jams and print quality problems.
• Flatten any curl on postcards, envelopes, and labels before loading
them into tray1(MPT).
• When you print on 76 mm x 127 mm (3 x 5 inches) sized media on
tray1(MPT), open the rear cover for straight paper path to avoid
paper jams.
2Squeeze tray1(MPT) paper width guides and adjust them to the
width of the paper. Do not force too much, or the paper will be bent,
which will result in a paper jam or skew.
3When you print a document, set the paper source to Manual Feed
and select the appropriate paper size and type in the software
application. See the Software Section.
4Print a document.
The display shows a message prompting you to load paper and
press Start/Stop.
5.7 <
Loading print media>
5Press Start/Stop.
The printer feeds the sheet and prints. After one page is printed, the
message appears again.
Note
If you do not press the button, after a pause the printer will
automatically feed the next sheet.
6Insert the next sheet into tray1(MPT) and press Start/Stop.
Repeat this step for every page to be printed.
Selecting an output location
The printer has two output locations; the rear cover (face up) and the
output tray (face down).
1
2
rear cover
1
output tray
2
The printer sends output to the output tray by default. To use the output
tray, make sure that the rear cover is closed.
Notes
• If paper coming out of the output tray has problems, such as
excessive curl, try printing to the rear cover.
• To avoid paper jams, do not open or close the rear cover
while the printer is printing.
Printing to the output tray (Face down)
The output tray collects paper face down, in the order in which the sheets
were printed. Tray should be used for most print jobs.
5.8 <
Loading print media>
Printing to the rear cover (Face up)
Using the rear cover, paper comes out of the printer face up.
Printing from tray1(MPT) to the rear cover provides a straight paper
path. Using the rear cover might improve the output quality with special
print media.
To use the rear cover, open it by pulling down.
Caution
The fuser area inside the rear cover of your printer becomes
very hot when in use. Take care when you access this area.
5.9 <
Loading print media>
6 Basic printing
This chapter explains common printing tasks.
This chapter includes:
•Printing a document
•Canceling a print job
Printing a document
This printer allows you to print from various Windows, Mac OS
applications. The exact steps for printing a document may vary
depending on the application you use.
For details about printing, see the Software Section.
Canceling a print job
If the print job is waiting in a print queue or print spooler, such as the
printer group in Windows, delete the job as follows:
1Click the Windows Start button.
2For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes.
For Windows Vista, select Control Panel > Hardware and Sound >
Printers.
3Double-click the Xerox Phaser 3600 PCL 6 or Xerox Phaser 3600
PS icon.
4From the Document menu, select Cancel (Windows 2000/XP/
2003).
Note
You can access this window simply by double-clicking the
printer icon at the bottom right corner of the Windows desktop.
You can also cancel the current job by pressing Start/Stop on the control
panel of your printer.
6.1 <
Basic printing>
7 Ordering supplies and
accessories
This chapter provides print cartridge information on purchasing print
cartridges and accessories available for your printer.
•Supplies
•Accessories
•How to purchase
Supplies
When the toner runs out, you can order the following types of print
cartridges for your printer:
Typ eYield
Standard yield Approx. 7,000 pages106R01370
High yieldApprox. 14,000 pages106R01371
a. Declared yield value in accordance with ISO/IEC 19752.
Accessories
a
Part number
How to purchase
To order Xerox-authorized supplies or accessories, contact your local
Xerox dealer or the retailer where you purchased your printer, or visit
www.xerox.com/office/support
information on calling for technical support.
and select your country/region for
You can purchase and install accessories to enhance your printer’s
performance and capacity.
The following accessories are available for your printer:
AccessoryDescriptionPart number
Optional
tray
Optional
duplex
Memory
DIMM
Contact your local reseller for memory and options availability.
If you are experiencing
frequent paper supply
problems, you can attach
an additional 500 sheet
tray. You can print
documents on various
sizes and types of print
materials.
If you are want to
automatically print on both
sides of paper, you can
attach an additional duplex
unit.
Extends your printer’s
memory capacity.
097N01673
097S03756
• 097S03759: 64 MB
• 097S03760: 128 MB
• 097S03761: 256 MB
7.1 <
Ordering supplies and accessories>
8 Maintenance
This chapter provides information for maintaining your printer and the
print cartridge, as well as suggestions for high-quality and economical
printing.
This chapter includes:
•Printing information page
•Cleaning the printer
•Maintaining the print cartridge
•Maintenance parts
Printing information page
From the printer’s control panel, you can print pages that give detailed
information about the printer. They can help you maintain your printer.
1Press Menu until Information appears on the bottom line of the
display and press OK.
2Press the Up/down arrow buttons until the information page you
want appears and press OK.
The Information page is printed.
Cleaning the inside of the printer
There are two methods to clean the inside of the printer:
• Clean the inside manually.
• Print a cleaning sheet, which can be done from the control panel.
Cleaning the Inside of the printer manually
1Turn the printer off and unplug the power cord. Wait for the printer
to cool down.
2Open the top cover and pull the print cartridge out. Set it on a
clean flat surface.
Cleaning the printer
During the printing process, paper, toner, and dust particles can
accumulate inside the printer. This buildup can cause print quality
problems, such as toner specks or smearing. Your printer has a cleaning
mode that can correct and prevent these types of problems.
Cleaning the outside of the printer
Clean the cabinet of the printer with a soft, lint-free cloth. You can
dampen the cloth slightly with water, but be careful not to let any water
drip onto or into the printer.
Caution
Cleaning the cabinet of the printer with cleaning materials
containing large amounts of alcohol, solvents, or other strong
substances can discolor or crack the cabinet.
Cautions
• To prevent damage to the print cartridge, do not expose it
to light for more than a few minutes. Cover it with a piece of
paper, if necessary.
• Do not touch the green surface underside of the print cartridge. Use the handle on the cartridge to avoid touching
this area.
8.1 <
Maintenance>
3With a dry lint-free cloth, wipe away any dust and spilled toner from
the print cartridge area and the print cartridge cavity.
Caution
While cleaning the inside of the printer, be careful not to touch
the transfer roller, located underneath the print cartridge. Oil
from your fingers can cause print scan quality problems.
4Locate the long strip of glass of LSU (Laser Scanning Unit) inside
the top of the cartridge compartment, and gently swab the glass to
see if dirt turns the white cotton black.
Printing a cleaning sheet
If you are experiencing blurred, faded, or smeared printouts, you can
clear the problem by printing a cleaning sheet, provided by your printer.
You can print:
• OPC (Organic Photo Conductor) Cleaning sheet: cleans the OPC
drum of the print cartridge.
• Fuser Cleaning sheet: cleans the fuser unit inside the printer.
1Make sure that the printer is turned on with paper loaded in tray.
2Press Menu until System Setup appears on the bottom line of the
display and press OK.
3Press the Up/down arrow buttons until Maintenance appears and
press OK.
4When Clean Drum appears, press OK.
Or, press the Up/down arrow buttons until Clean Drum
Fuser appears and press OK.
Your printer automatically picks up a sheet of paper from the tray
and prints out a cleaning sheet with dust or toner particles on it.
orClean
5Reinsert the print cartridge and close the top cover.
6Plug in the power cord and turn the printer on.
8.2 <
Maintenance>
Maintaining the print cartridge
Print cartridge storage
To get the most from the print cartridge, keep the following guidelines
in mind:
• Do not remove the print cartridge from its package until ready for
use.
• Do not refill the print cartridge. The printer warranty does not cover
damage caused by using a refilled cartridge.
•Store print cartridge in the same environment as the printer.
• To prevent damage to the print cartridge, do not expose it to light for
more than a few minute.
Expected cartridge life
The print cartridge yield depends on the amount of toner that print jobs
require. Average yield for a new print cartridge is 7,000 or 14,000
standard pages in accordance with the ISO/IEC 19752 standard.
(Average yield for the original print cartridge supplied with the machine
is 7,000 standard pages.) The actual number may also be different
depending on the print density of the pages you print on, and the number
of pages may be affected by operating environment, printing interval,
media type, and media size. If you print a lot of graphics, you may need
to change the cartridge more often.
Redistributing print cartridge
When the print cartridge is near the end of its life:
• White streaks or light printing occurs.
• Toner Low appears on the display.
•The Status LED blinks red.
If this happens, you can temporarily reestablish print quality by
redistributing the remaining toner in the cartridge. In some cases, white
streaks or light printing will still occur even after you have redistributed
the toner.
1Open the top cover.
2Pull the print cartridge out.
Checking the remaining toner
You can check the level of toner left in the cartridge.
If you are having print quality problems, this can help you determine if
the problem is caused by low toner.
1Press Menu until System Setup appears on the bottom line of the
display press OK.
2Press the Up/down arrow buttons until Maintenance appears and
press OK.
3Press the Up/down arrow buttons until Supplies Life appears and
press OK.
4Press the Up/down arrow buttons to access To ne r Remain s and
press OK.
The display shows the percentage of the remaining toner.
Note
While the following messages are appearing on the display, the
sub-menu(s) under Supplies Life can be changed:
• Avoid reaching too far into the printer. The fusing area may
be hot.
• To prevent damage to the print cartridge, do not expose it
to light for more than a few minutes. Cover it with a piece of
paper, if necessary.
• Do not touch the green surface undersid e of the print cartridge. Use the handle on the cartridge to avoid touching
this area.
8.3 <
Maintenance>
3Thoroughly roll the cartridge 5 or 6 times to distribute the toner
evenly inside the cartridge.
Note
If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
4Hold the print cartridge by the handle and slowly insert the
cartridge into the opening in the printer.
5Tabs on the sides of the cartridge and corresponding grooves
within the printer will guide the cartridge into the correct position
until it locks into place completely.
2Pull the print cartridge out.
3Remove the new print cartridge from its bag.
6Close the top cover. Make sure that the cover is securely closed.
Replacing the print cartridge
When the print cartridge is completely empty:
• Toner Low Replace Toner appears on the display.
•The Status LED lights red.
At this stage, the print cartridge needs to be replaced. For order
information for print cartridges, see page 7.1.
1Open the top cover.
Caution
Do not use sharp objects, such as a knife or scissors, to open
the print cartridge package. They might scratch the drum of
the cartridge.
4Roll the cartridge 5 or 6 times to distribute the toner.
Thoroughly roll the cartridge to assure maximum copies per
cartridge. Save the box and the plastic bag for shipping.
8.4 <
Maintenance>
Cautions
• If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
• To prevent damage to the print cartridge, do not expose it to
light for more than a few minutes. Cover it with a piece of
paper, if necessary.
• Do not touch the green surface underside of the print
cartridgeprint cartridge. Use the handle on the cartridge to
avoid touching this area.
5At the end of the print cartridge, the sealing tape is located.
Carefully pull the tape out of the cartridge and discard it.
8Tabs on the sides of the cartridge and corresponding grooves
within the printer will guide the cartridge into the correct position
until it locks into place completely.
9Close the top cover. Make sure that the cover is securely closed.
Notes
• The sealing tape should be longer than 60 cm when correctly
removed.
• Holding the print cartridge, pull the sealing tape straight to
remove it from the cartridge. Be careful not to cut the tape. If
this happens, you cannot use the print cartridge.
• Refer to the helpful pictures on the cartridge wrapping paper.
6There is a flexible plastic holder. Remove the holder from the print
cartridge.
7Hold the print cartridge by the handle and slowly insert the
cartridge into the opening in the printer.
Clearing the Toner Low Replace Toner message
When the Toner Low Replace Toner message appears you can
configure the machine so it does not display the message.
1Press Menu until System Setup appears on the bottom line of the
display and press OK.
2Press the Scroll buttons until Maintenance appears and press OK.
3Press the Scroll buttons until CLR Empty Msg. appears and press
OK.
4Select On and press OK.
5Now the Toner Low Replace Toner message does not appear but
the Replace Toner message will remain for reminding you that a
new cartridge needs to be installed for quality.
Caution
Once you have selected On, this setting will be permanently
written to the memory of the cartridge, and this menu item will
be removed from the Maintenance menu.
8.5 <
Maintenance>
Maintenance parts
To avoid print quality and paper feed problems resulting from worn parts
and to maintain your printer in top working condition the following items
will need to be replaced at the specified number of pages or when the
life span of each item has expired.
ItemsYield (Average)
Fuser unitApprox. 150,000 pages
Pick-up rollerApprox. 150,000 pages
Transfer roller
Roller-Idle unit
Unit-holder pad
a Xerox highly recommends that an authorized service provider, dealer
a
a
a
or the retailer where you bought printer performs this maintenance
activity.
Approx. 150,000 pages
Approx. 150,000 pages
Approx. 150,000 pages
8.6 <
Maintenance>
9 Troubleshooting
This chapter provides helpful information for what to do if you encounter
an error while using your printer.
This chapter includes:
•Clearing paper jams
•Troubleshooting checklist
•Understanding the Status LED
•Understanding display messages
•Print cartridge-related messages
•Solving general printing problems
•Solving print quality problems
•Common Windows problems
•Common PostScript problems
•Common Linux problems
•Common Macintosh problems
Clearing paper jams
Note
When removing paper that is jammed in the printer, if possible
always pull the paper in the direction that it normally moves so
as not to damage internal components. Always pull firmly and
evenly; do not jerk the paper. If the paper tears, ensure that all
fragments of paper are removed; otherwise a jam will occur
again.
When a paper jam occurs, the Status LED lights red. Open and close the
top cover. The jammed paper will automatically exit the printer.
If the paper does not exit, check the display on the control panel. The
message indicating the corresponding location of the paper jam
appears. Refer to the table below to locate the paper jam and to clear it:
MessageLocation of JamGo To
Paper Jam 0
Open/Close Door
Paper Jam 1
Open/Close Door
In the paper feed area
tray 1(MPT), Tray 2
Around the print cartridgepage 9.3
below
Paper Jam 2
Check Inside
Duplex Jam 0
Check Inside
Duplex Jam 1
Open/Close Door
In the paper exit areapage 9.4
In the duplex areapage 9.4
In the duplex areapage 9.5
In the paper feed area
In Tray 2
1Pull Tray 2 open.
9.1 <
Troubleshooting>
2Remove the jammed paper by gently pulling it straight out. Make
sure that all of the paper is properly aligned in Tray 2.
4Remove the jammed paper from tray.
If the paper does not move when you pull, or if you do not see the
paper in this area, check the fuser area around the print cartridge.
See page 9.3.
3Insert Tray 2 into the printer until it snaps into place. Printing
automatically resumes.
In optional tray 3
1Pull optional tray 3 open.
2Remove the jammed paper from the printer.
5Insert the trays back into the printer. Printing automatically
resumes.
In tray 1(MPT)
1If the paper is not feeding properly, pull the paper out of the printer.
2Open and close the top cover to resume printing.
If the paper does not move when you pull, or if you do not see the
paper in this area, stop and go to step 3.
3Remove Tray 2 and optional tray 3 out of the printer.
9.2 <
Troubleshooting>
Around the print cartridge
Note
The fuser area is hot. Take care when removing paper from the
printer.
1Open the top cover and pull the print cartridge out.
3Remove the jammed paper by gently pulling it straight out.
If you cannot find jammed paper, or if there is any resistance
removing the paper, stop pulling and go to the paper exit area on
page 9.4.
4Flip down the guide feed and reinstall the print cartridge.
2Carefully lift up the guide feed.
5Replace the print cartridge and close the top cover. Printing
automatically resumes.
9.3 <
Troubleshooting>
In the paper exit area
In the duplex unit area
1Open and close the top cover. The jammed paper is automatically
ejected from the printer.
2Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance
when you pull, stop and go to the next step.
3Open the rear cover.
If the duplex unit is not inserted correctly, a paper jam may occur. Make
sure that the duplex unit is inserted correctly.
Duplex jam 0
1Open the top cover and pull the duplex unit out of the printer.
1
duplex unit
1
2Remove the jammed paper from the duplex unit.
4Loosen the jammed paper if it is caught in the feed rollers. Then
gently pull the paper straight out.
5Close the rear cover.
6Open and close the top cover. The Printer will resume printing.
9.4 <
3Insert the duplex unit into the slot.
4Close the top cover then the printer will resume printing.
Troubleshooting>
Duplex jam 1
1Open the top cover and pull the duplex unit out of the printer.
2Open the rear cover.
4Push the pressure levers upwards.
1
pressure lever
1
5While pushing the fuser lever to the right, open the fuser door.
2
fuser lever
1
1
2
fuser door
3Release the rear cover stopper, and fully open the rear cover, as
shown.
1
rear cover stopper
1
9.5 <
6Pull the jammed paper out.
Note
The fuser area is hot. Take care when removing paper from the
printer.
Troubleshooting>
7Return the fuser door to its original position.
8Push the pressure levers downwards.
9Insert the rear cover stopper in the groove, and close the rear
cover.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, follow the steps outlined on page 9.1.
• Follow the procedures on page 5.5. Ensure that the adjustable guides
are positioned correctly.
• Do not overload the tray. Ensure that the paper level is below the
paper capacity mark on the inside wall of the tray.
• Do not remove paper from tray while your printer is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media. See
• Ensure that the recommended print side of print media is facing down
in Tray 2 or optional tray 3, or facing up in tray 1(MPT).
• If paper jams occur frequently when you print on A5-sized paper:
Load the paper into the tray with the long edge facing the front of the
tray.
page 5.1
.
10 Insert the duplex unit into the slot.
11 Close the top cover then the printer will resume printing.
9.6 <
In the printer properties window, set the page orientation to be rotated
90 degrees. See the Software Section.
Troubleshooting>
Troubleshooting checklist
Understanding the Status LED
If the printer is not working properly, consult the following checklist. If the
printer does not pass a step, follow the corresponding troubleshooting
suggestions.
ConditionSuggested solutions
Make sure that the
Status LED on the
control panel lights
green and Ready is
shown on the
display.
Print a demo page
to verify that the
printer is feeding
paper correctly. See
page 2.9.
Check the demo
page to see if it
printed correctly.
Print a short
document from a
software application
to verify that the
computer and
printer are
connected and are
communicating
correctly.
• If the Status LED is off, check the power
cord connection. Check the power switch.
Check the power source by plugging the
power cord into another outlet.
• If the Status LED lights red, check the
display message. See page 9.8.
• If a demo page does not print, check the
paper supply in tray.
• If the paper jams in the printer, see
page 9.1.
• If an error message appears on the
display, see page 9.8.
If there is a print quality problem, see
page 9.13.
• If the page does not print, check the cable
connection between the printer and the
computer.
• Check the print queue or print spooler to
see if the printer has been paused.
• Check the software application to ensure
that you are using the proper printer driver
and communication port. If the page is
interrupted during printing, see page 9.11.
StatusDescription
• The printer is off-line and cannot print.
Off
On
Green
Blinking
On
Red
Blinking
• The printer is in power save mode. When
data is received, it switches to on-line
automatically.
The printer is on-line and can receive data
from the computer.
• When the backlight blinks slowly, the printer
is receiving data from the computer.
• When the backlight blinks quickly, the printer
is receiving and printing data.
• The printer is initializing at power on.
• A paper jam has occurred. To solve the
problem, see page 9.1.
•The top cover is open. Close the top cover.
• There is no paper in tray. Load paper in tray.
• The printer has stopped printing due to a
major error.
• A minor error is occurring and the printer is
waiting for the error to be cleared. When the
problem is cleared, the printer resumes
printing.
•The print cartridge is low. Order a new print cartridge. You can temporarily
improve print quality by redistributing the
toner. See page 8.3.
If completing the
checklist does not
resolve the printer
problem, check the
following
troubleshooting
sections.
• “Understanding display messages” on
page 9.8.
• “Solving general printing problems” on
page 9.11.
• “Common Windows problems” on
page 9.15.
• “Common Linux problems” on page 9.16
• “Common Macintosh problems” on
page 9.17.
9.7 <
Troubleshooting>
Understanding display messages
MessageMeaningSuggested solutions
Messages appear on the control panel display to indicate the printer’s
status or errors. Refer to the tables below to understand the messages’
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
Note
When you call for service, it is very important to tell the service
representative the display message.
• xxx indicates the media type.
• yyy indicates the paper tray.
• zzz indicates the media size.
MessageMeaningSuggested solutions
[yyy]
Cassette Out
[yyy]
Paper Empty
ADC Not
Confirm Error
Deve Motor
Locked
Door OpenThe top cover or
Duplex Jam 0
Check Inside
Duplex Jam 1
Open/Close
Door
Fuser
Door Open
Tray cassette is not
properly closed.
There is no paper in
tray.
There is a problem in
the ADC (Analog to
Digital Converter) of
your machine.
There is a problem
with the deve motor
that moves the toner
supply device.
rear cover is not
securely latched.
Paper has jammed
during duplex
printing.
Paper has jammed
during duplex
printing.
The fuser door is not
securely latched.
To close tray, lower
the rear edge, align it
with the slot, and slide
it into the printer.
Load paper in tray.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Close the cover until it
locks into place.
Clear the jam. See
page 9.4.
Clear the jam. See
page 9.5.
Open the rear cover
and close the fuser door until it locks into
place.
For the location of the
fuser door, see
page 9.4.
Fuser Fan
Locked
Inner Temp.
Open
Cycle Power
Inner Temp.
Error
Cycle Power
Load [yyy] with
[zzz] [xxx]
Load Manually
Press Stop Key
Low Heat Error
Cycle Power
LSU Hsync Error
Cycle Power
LSU Motor Error
Cycle Power
Main Motor
Locked
There is a problem
with the fan for the
fuser unit.
The inner
temperature of the
machine is above the
normal range.
The inner
temperature of the
machine is out of the
normal range.
The paper size
specified in the
printer properties
does not match the
paper you are
loading.
Tray 1(MPT) is empty
in manual feed mode.
There is a problem in
the fuser unit.
A problem has
occurred in the LSU
(Laser Scanning
Unit).
A problem has
occurred in the LSU
(Laser Scanning
Unit).
There is a problem
with the main motor
for the machine.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Unplug the power
cord and plug it back
in. If the problem
persists, contact the
service
representatives.
Load the correct
paper in tray.
Load a sheet of print
material and press
Start/Stop.
Unplug the power cord and plug it back
in. If the problem
persists, please call
for service.
Unplug the power cord and plug it back
inches. If the problem
persists, please call
for service.
Unplug the power cord and plug it back
inches. If the problem
persists, please call
for service.
Open and then close
the top cover.
9.8 <
Troubleshooting>
MessageMeaningSuggested solutions
MessageMeaningSuggested solutions
Open Heat Error
Cycle Power
Out-Bin FullThe output tray of the
Overheat Error
Cycle Power
Paper Jam 0
Open/Close
Door
Paper Jam 1
Open/Close
Door
Paper Jam 2
Check Inside
Printing...The printer is printing
There is a problem in
the fuser unit.
machine is full of
paper.
There is a problem in
the fuser unit.
Paper has jammed in
the feeding area of
tray.
Paper has jammed in
the fuser area.
Paper has jammed in
the paper exit area.
jobs using the
displayed language.
Unplug the power cord and plug it back
in. If the problem
persists, please call
for service.
Remove paper.
Unplug the power cord and plug it back
in. If the problem
persists, please call
for service.
Clear the jam. See
page 9.1 and
page 9.1.
Clear the jam. See
page 9.3.
Clear the jam. See
page 9.4.
Complete your
printing.
Tray 1
Paper Jam 0
Tray 2
Paper Jam 0
Tray 3
Paper Jam 0
Paper has jammed in
tray 1(MPT).
Paper has jammed in
Tray 2.
Paper has jammed in
optional tray n.
Clear the jam.
(Page 9.2)
Clear the jam.
(Page 9.1)
Clear the jam.
(Page 9.2)
ReadyThe printer is on-line
and ready to printer.
Remove Jam
Open/Close
Door
Self Diagnostics
Temperature
Self Diagnostics
LSU
Sleeping...The printer is in
SMPS Fan
Locked
Paper has jammed in
the fuser area.
The engine in your
printer is checking
some problems
detected.
The engine in your
printer is checking
some problems
detected.
power save mode.
There is a problem
with the SMPS
(Switch Mode Power
Supply) Fan.
Use your printer.
Clear the jam.
(Page 9.3)
Please wait a few
minutes.
Please wait a few
minutes.
When data is
received, it switches
to on-line
automatically.
Unplug the power
cord and plug it back
in. If the problem still
persists, please call
for service.
9.9 <
Troubleshooting>
Print cartridge-related messages
MessageMeaningSuggested solutions
Install TonerA print cartridge is not
installed.
Invalid TonerThe print cartridge you have
installed is not for your printer.
Toner LowThe print cartridge is almost
empty.
Toner Low
Replace Toner
Replace TonerThe toner in the cartridge has
The toner in the cartridge has
run out.
run out.
Install a print cartridge.
Install a Xerox-genuine print cartridge, designed for your printer.
Take out the print cartridge and thoroughly shake it. By doing this, you can temporarily
reestablish printing operations.
Install a new genuine print cartridge.
You can keep printing but the quality cannot be guaranteed, and the product support is no
longer provided.
You can configure the machine to not see the Toner LowReplace Toner message.
See page 8.5.
This message appears when you turned off the Toner Low Replace Toner message.
See page 8.5.
Install a new genuine print cartridge.
You can keep printing but the quality cannot be guaranteed, and the product support is no
longer provided.
9.10 <
Troubleshooting>
Solving general printing problems
For problems with the operation of your printer, refer to the table for
suggested solutions.
ConditionPossible causeSuggested solutions
The printer
does not
print.
The printer is not
receiving power.
The printer is not
selected as the
default printer.
The printer cover
is not closed.
Paper is jammed.Clear the paper jam. See
No paper is
loaded.
The print cartridge is not
installed.
The printer may
be in manual feed
mode and out of
paper.
The connection
cable between
the computer and
the printer is not
connected
properly.
The connection
cable between
the computer and
the printer is
defective.
The port setting is
incorrect.
Check the power cord
connections. Check the power
switch and the power source.
Select Xerox Phaser 3600
PCL 6 or Xerox Phaser 3600
PS as your default printer.
Close the printer cover.
page 9.1.
Load paper. See page 5.4.
Install the print cartridge.
Check the display message,
add paper to tray 1(MPT), and
press OK on the printer’s
control panel.
Disconnect the printer cable
and reconnect it.
If possible, attach the cable to
another computer that is
working properly and try to print
a document. You can also try
using a different printer cable.
Check the Windows printer
setting to make sure that the
print job is sent to the correct
port. If the computer has more
than one port, make sure that
the printer is attached to the
correct one.
ConditionPossible causeSuggested solutions
The printer
does not
print.
(Continued)
Printer
selects print
materials
from the
wrong paper
source.
Paper does
not feed into
the printer.
The printer may
be configured
incorrectly.
The printer driver
may be
incorrectly
installed.
The printer is
malfunctioning.
The document
size is so big that
the hard disk
space of the
computer is not
enough to access
the print job.
The paper source
selection in the
printer properties
may be incorrect.
Paper has not
been loaded
correctly.
There is too much
paper in tray.
The paper is too
thick.
Check the printer properties to
ensure that all of the print
settings are correct.
Reinstall the printer driver; See
the Software Section. Try
printing a test page.
Check the display message on
the control panel to determine if
the printer is indicating a
system error.
Get more hard disk space and
print the document again.
For many software
applications, the paper source
selection is found under the
Paper tab within the printer
properties. Select the correct
paper source. See the
Software Section.
Remove paper from tray and
reload it correctly.
Check that the paper size
guides are set correctly.
Remove excess paper from
tray.
Use only paper that meets
printer specifications.
9.11 <
Troubleshooting>
ConditionPossible causeSuggested solutions
ConditionPossible causeSuggested solutions
Print job is
extremely
slow.
Half the page
is blank.
The job may be
very complex.
The printer may
have insufficient
random-access
memory (RAM).
The page layout
is too complex.
The page
orientation setting
may be incorrect.
The paper size
and the paper
size settings do
not match.
Reduce the complexity of the
page(s) or try adjusting the
print quality settings.
To adjust the print quality
settings, reduce the resolution.
If you have set the resolution to
1200 dpi (Best), change it to
600 dpi (Normal). See the
Software Section.
Change the port setting to the
USB or network port to improve
print speed.
Your printer prints A4-sized
paper at 38 ppm and lettersized paper at 40 ppm. your
printer prints A4-sized paper at
26 ipm and letter-sized paper at
27 ipm in the duplex printing
mode.
Install more memory in your
printer. See page 10.1.
Simplify the page layout and
remove any unnecessary
graphics from the document.
Install more memory in your
printer. See page 10.1.
Change the page orientation in
your application. See the
Software Section.
Ensure that the paper size in
the printer driver settings
matches the paper in tray.
Or, ensure that the paper size
in the printer driver settings
matches the paper selection in
the software application
settings you use.
The paper
keeps
jamming.
The printer
prints, but
the text is
wrong,
garbled, or
incomplete.
There is too much
paper in tray.
An incorrect type
of paper is being
used.
An incorrect
output method is
being used.
There may be
debris inside the
printer.
The printer cable
is loose or
defective.
The wrong printer
driver was
selected.
The software
application is
malfunctioning.
The operating
system is
malfunctioning.
Remove excess paper from
tray.
If printing on special materials,
use tray 1(MPT).
Use only paper that meets
printer specifications.
If printing on special materials,
use tray 1(MPT).
Special print materials, such as
thick paper, should not be
printed using the output tray
(face-down). Use the rear
cover (face-up) instead.
Open the top cover and
remove the debris.
Disconnect and reconnect the
printer cable. Try a print job that
you have already printed
successfully. If possible, attach
the cable and printer to another
computer and try a print job
that you know works. Finally,
try a new printer cable.
Check the application’s printer
selection menu to ensure that
your printer is selected.
Try printing a job from another
application.
If printing from Windows (any
version), exit to a DOS prompt
and verify functionality with the
following command: At a C:\
prompt, type Dir LPT1, and
press Enter. (This assumes
you are connected to LPT1.)
Exit Windows and reboot the
computer. Turn the printer off
and then back on again.
9.12 <
Troubleshooting>
ConditionPossible causeSuggested solutions
Cc
Cc
Cc
Cc
Cc
Pages print,
but are
blank.
The print cartridge is
defective or out of
toner.
The file may have
blank pages.
Some parts, such
as the controller
or the board, may
be defective.
Redistribute the print cartridge. See page 8.3.
If necessary, replace the print cartridge. See page 8.4.
Check the file to ensure that it
does not contain blank pages.
Contact a service
representative.
Solving print quality problems
Dirt inside of the printer or improper paper loading may reduce print
quality. See the table below to troubleshoot problems.
ConditionSuggested solutions
Light or faded
print
AaAaBbBbCc
AaAaBbBbCc
AaAaBbBbCc
AaAaBbBbCc
AaAaBbBbCc
Toner spots
AaBbCc
AaBbCc
AaBbCc
If a vertical white streak or faded area appears on
the page:
• The toner supply is low. You may be able to
temporarily extend the print cartridge life. See
page 8.3. If this does not improve print quality,
install a new print cartridge.
• The paper may not meet paper specifications
(for example, the paper is too moist or too
rough). See page 5.3.
• If the entire page is light, the print resolution
setting is too light or toner save mode is on.
Adjust the print resolution and toner save mode
in the printer properties. See the Software Section.
• A combination of faded or smeared defects
may indicate that the printer needs cleaning.
See page 8.1.
• The surface of LSU may be dirty. Clean the
LSU. See page 8.1.
• The paper may not meet specifications (for
example, the paper is too moist or too rough).
See page 5.3.
• The transfer roller or paper path may be dirty.
See page 8.1.
AaBbCc
AaBbCc
9.13 <
DropoutsIf generally rounded, faded areas occur randomly
on the page:
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Troubleshooting>
• A single sheet of paper may be defective. Try
reprinting the job.
• The moisture content of the paper is uneven or
the paper has moist spots on its surface. Try a
different brand of paper. See page 5.3.
• The paper lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different kind or brand of paper.
•The print cartridge may be defective. See
“Vertical repetitive defects” on the next page.
• If these steps do not correct the problems,
contact a service representative.
ConditionSuggested solutions
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Vertical linesIf black vertical streaks appear on the page:
AaBbCc
AaBbCc
• The drum inside the print cartridge has
probably been scratched. Install a new print cartridge.
AaBbCc
AaBbCc
AaBbCc
Gray
background
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Toner smear
If the amount of background shading becomes
unacceptable, the procedures below may fix the
problem.
• Change to lighter weight pages. See page 5.3.
• Check the printer’s environment; very dry (low
humidity) or high humidity (higher than 80%
RH) conditions can increase the amount of
background shading.
• Remove the old print cartridge and install a
new one. See page 8.4.
• Clean the inside of the printer. See page 8.1.
• Check the type and quality. See page 5.2.
• Remove the print cartridge and install a new
one. See page 8.4.
ConditionSuggested solutions
Background
scatter
A
Misformed
characters
Background scatter results from bits of toner
distributed on the printed page.
• The paper may be too damp. Try printing with a
different batch of paper. Do not open packages
of paper until necessary so that the paper does
not absorb too much moisture.
• If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the reverse
side. Printing on seams can cause problems.
• If background scatter covers the entire surface
area of a printed page, adjust the print
resolution through your software application or
via the printer properties window.
• If characters are improperly formed and
producing hollowed images, the paper stock
may be too slick. Try a different paper. See
page 5.3.
• If characters are improperly formed and
producing a wavy effect, the scanner unit may
need service. Verify that it also occurs on a
demo page (see page 2.9). For service, contact
a service representative.
Vertical
repetitive
defects
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
If marks repeatedly appear on the printed side of
the page at even intervals:
•The print cartridge may be damaged. If a
repetitive mark occurs on the page, print a
cleaning sheet several times to clean the
cartridge; see page 8.2. After the printout, if
you still have the same problems, install a new
print cartridge. See page 8.4.
• Parts of the printer may have toner on them. If
the defects occur on the back of the page, the
problem will likely correct itself after a few more
pages.
• The fusing assembly may be damaged.
Contact a service representative.
Page skew
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
Curl or wave
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See
page 5.2.
• Ensure that the paper or other material is
loaded correctly and the guides are not too
tight or too loose against the paper stack.
• Ensure that the paper is loaded properly.
• Check the type and quality. Both high
temperature and humidity can cause paper
curl. See page 5.2.
• Turn over the stack of paper in the tray. Also try
rotating the paper 180° in tray.
• Try printing to the rear cover (face-up).
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See
page 5.2.
• Open the rear cover and try printing to the rear
cover (face-up).
• Turn over the stack of paper in tray. Also try
rotating the paper 180° in tray.
9.14 <
Troubleshooting>
ConditionSuggested solutions
Back of
printouts are
dirty
• The transfer roller may be dirty. See page 8.1.
• Check for leaking toner. Clean the inside of the
printer.
ConditionSuggested solutions
CurlIf the printed paper is curled or paper does not
feed into the printer:
• Turn over the stack of paper in tray. Also try
rotating the paper 180° in tray.
• Try printing to rear cover.
Solid color or
Black pages
A
Loose toner
Character
Voi ds
A
Horizontal
stripes
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
•The print cartridge may not be installed
properly. Remove the cartridge and reinsert.
•The print cartridge may be defective and need
replacing. Install a new print cartridge.
• The printer may require repair. Contact a
service representative.
• Clean the inside of the printer.
• Check the paper type and quality. See
page 5.2.
• Install a new print cartridge. See page 8.4.
• If the problem persists, the printer may require
repair. Contact a service representative.
Character voids are white areas within characters
that should be solid black:
• If you are using transparencies, try another
type of transparency. Because of the
composition of the transparency, some
character voids may be normal.
• You may be printing on the wrong surface on
the paper. Remove the paper and turn it
around.
• The paper may not meet paper specifications.
See page 5.3.
If horizontally aligned black streaks or smears
appear:
•The print cartridge may be installed
improperly. Remove the cartridge and reinsert.
•The print cartridge may be defective. Install a
new print cartridge. See page 8.4.
• If the problem persists, the printer may require
repair. Contact a service representative.
An unknown
image
repetitively
appears on a
next few sheets
or loose toner,
light print, or
contamination
occurs.
Your printer is probably being used at an altitude
of 2,500 m (8,200 ft) or above.
The high altitude may affect the print quality such
as loose toner or light imaging. You can set this
option through Printer Settings Utility or Altitude Adj. in System Setup menu. See
page 2.5.
Common Windows problems
ConditionSuggested solutions
“File in Use”
message appears
during installation.
“Fail To Print”, “A
printer timeout error
occurred”,
messages appear.
Note
Refer to Microsoft Windows 2000/XP/Vista/2003 User Guide
that came with your PC for further information on Windows
error messages.
Exit all software applications. Remove all
software from the StartUp Group, then restart
Windows. Reinstall the printer driver.
• Ensure that the cables are connected
correctly, the printer is on.
• If bi-directional communication is not turned
on in the driver, it will also cause this
message.
Close all other applications, reboot Windows
and try printing again.
These messages may appear during printing.
Just keep waiting until the printer finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an error
has occurred.
9.15 <
Troubleshooting>
Common PostScript problems
Common Linux problems
The following situations are PostScript language specific and may
occur when several printer languages are being used.
Note
To receive a printed or screen displayed message when
PostScript errors occur, open the Print Options window and
click the desired selection next to the PostScript errors section.
ConditionPossible causeSuggested solutions
PostScript file
can not be
printed.
“Limit Check
Error” message
appears.
A PostScript
error page
prints.
The optional
tray 3 is not
selected in the
driver.
The PostScript
driver may not
be installed
correctly.
The print job
was too
complex.
Print job may
not be
PostScript.
The printer
driver has not
been
configured to
recognize the
optional tray 3.
• Print a configuration page
and verify that the PostScript
driver has been installed.
• Install the PostScript driver.
• If problem consists, contact a
service representative.
You might need to reduce the
complexity of the page or install
more memory.
Make sure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup or
PostScript header file to be sent
to the printer.
Open the PostScript driver
properties, select the Device
Settings tab, and set the
Tray 3 option of the Installable
Options section to Installed.
ConditionSuggested solutions
The machine does not
print.
• Check if the printer driver is installed in
your system. Open Unified Driver
configurator and switch to the Printers
tab in Printers configuration window to
look at the list of available printers.
Make sure that your machine is
displayed on the list. If not, please,
invoke Add new printer wizard to set up
your device.
• Check if the printer is paused. Open
Printers configuration and select your
machine on the printers list. Look at the
description in the Selected printer pane.
If its status contains “(stopped)” string,
please, press the Start button. After that
normal operation of the printer should
be restored. The “stopped” status might
be activated when some problems in
printing occurred. For instance, this
could be an attempt to print document
when port is claimed by a scanning
application.
• Check if the port is busy. Since
functional components of MFP (printer
and scanner) share the same I/O
interface (port), the situation of
simultaneous access of different
“consumer” application to the same port
is possible. To avoid possible conflicts,
only one of them at a time is allowed to
gain control over the device. The other
“consumer” will encounter “device busy”
response. You should open ports
configuration and select the port
assigned to your printer. In the Selected
port pane you can see if the port is
occupied by some other application. If
this is the case, you should wait for
completion of the current job or should
press Release port button, if you are
sure that the present owner is not
functioning properly.
• Check if your application has special
print option such as “-oraw”. If “-oraw” is
specified in the command line
parameter then remove it to print
properly. For Gimp front-end, select
“print” -> “Setup printer” and edit
command line parameter in the
command item.
9.16 <
Troubleshooting>
ConditionSuggested solutions
ConditionSuggested solutions
The machine does not
print.
Some color images
come out all black.
Some color images
come out in
unexpected color.
The machine does not
print whole pages and
its output is half page
printed.
I encounter error
“Cannot open port
device file” when
printing a document.
The CUPS (Common Unix Printing
System) version distributed with SuSE
Linux 9.2 (cups-1.1.21) has a problem
with ipp (Internet Printing Protocol)
printing. Use the socket printing instead of
ipp or install later version of CUPS (cups-
1.1.22 or higher).
This is a known bug in Ghostscript (until
GNU Ghostscript version 7.05) when the
base color space of the document is
indexed color space and it is converted
through CIE color space. Because
PostScript uses CIE color space for Color
Matching System, you should upgrade
Ghostscript on your system to at least
GNU Ghostscript version 7.06 or later. You
can find recent Ghostscript versions at
www.ghostscript.com
This is a known bug in Ghostscript (until
GNU Ghostscript version 7.xx) when the
base color space of the document is
indexed RGB color space and it is
converted through CIE color space.
Because PostScript uses CIE color space
for Color Matching System, you should
upgrade Ghostscript on your system to at
least GNU Ghostscript version 8.xx or
later. You can find recent Ghostscript
versions at www.ghostscript.com
It is a known problem that occurs when a
color printer is used on version 8.51 or
earlier of Ghostscript, 64-bit Linux OS,
and reported to bugs.ghostscript.com as
Ghostscript Bug 688252. The problem is
solved in AFPL Ghostscript v. 8.52 or
above. Download the latest version of
AFPL Ghostscript from http://
sourceforge.net/projects/ghostscript/ and
install it to solve this problem.
Please avoid changing print job
parameters (via LPR GUI, for example)
while a print job is in progress. Known
versions of CUPS server break the print
job whenever print options are changed
and then try to restart the job from the
beginning. Since Unified Linux Driver
locks port while printing, the abrupt
termination of the driver keeps the port
locked and therefore unavailable for
subsequent print jobs. If this situation
occurred, please, try to release the port.
.
.
The printer does not
print PDF file correctly.
Some parts of
graphics, text, or
illustrations are
missing.
Incompatibility between the PDF file and
the Acrobat products:
Printing the PDF file as an image may
solve this problem. Turn on Print As
Image from the Acrobat printing options.
N
OTE: It will take longer to print when you
print a PDF file as an image.
Common Macintosh problems
ConditionSuggested solutions
The printer does not
print a document from
Acrobat Reader.
The document has
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
Some letters are not
displayed normally
during the Cover page
printing.
When printing a
document in Mac OS
with Acrobat Reader 6.0
or higher, colors print
incorrectly.
You should change the Print Method
option to Print as Image when you print
from Acrobat Reader.
Update your Mac OS to OS 10.3.3 or
higher.
This problem is caused because Mac OS
can not create the font during the Cover
page printing. English alphabet and
numbers are displayed normally at the
Cover page.
This problem is caused because the
resolution setting in the printer driver
may not be matched with that in Acrobat
Reader.
Make sure that the resolution setting in
your printer driver matches that in
Acrobat Reader.
9.17 <
Troubleshooting>
10 Installing accessories
Your printer is a full-featured laser printer that has been optimized to
meet most of your printing needs. Recognizing that each user may have
different requirements, however, Xerox makes several accessories
available to enhance the printer’s capabilities.
This chapter includes:
•Precautions when installing accessories
•Installing a memory DIMM
Precautions when installing accessories
2Remove the duplex-slot cover from the back of the printer. If you
installed an optional duplex unit, remove it from the printer.
Disconnect the power cord:
Never remove the control board cover while the power is being supplied.
To avoid the possibility of an electrical shock, always disconnect the
power cord when installing or removing ANY internal or external
accessories.
Discharge static electricity:
The control board and internal accessories (network interface card and
memory DIMM) are sensitive to static electricity. Before installing or
removing any internal accessories, discharge static electricity from your
body by touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk round before
finishing installation, discharge any static electricity once again.
Installing a memory DIMM
Your printer has a dual in-line memory module (DIMM) slot. Use this
DIMM slot to install additional memory.
Phaser 3600/B has 64 MB, and Phaser 3600N or Phaser 3600/DN has
128 MB of memory. The memory can be expanded to 512 MB.
For order information for optional memory DIMMs, see page 7.1.
1Turn the printer power off and unplug all cables from the printer.
3Grasp the control board cover and slide toward you to open it.
1
control board cover
1
4Completely open the latches on each side of the DIMM slot.
5Remove the memory DIMM from its antistatic package. Locate the
alignment notches on the bottom edge of the DIMM.
1
10.1 <
Installing accessories>
notch
1
6Holding the memory DIMM by the edges, align the notches on the
memory DIMM with the grooves on the memory DIMM slot.
9Reinstall the duplex-slot cover or the optional duplex unit.
10 Reconnect the power cord and printer cable, and turn the printer
on.
Setting the memory in the PostScript printer
properties
1
2
groove
1
notch
2
7Push the DIMM straight into the DIMM slot until it snaps into place.
Make sure the latches fit over the notches located on either side of
the DIMM.
1
After installing the memory DIMM, you need to select it in the printer
properties of the PostScript printer driver so that you can use it.
1Make sure that the PostScript printer driver is installed in your
computer. To install the PostScript printer driver, you need to select
Custom and put a check mark on the PostScript printer driver. See
the Software Section.
2Click the Windows Start menu.
3For Windows 2000, select Settings and then Printers.
For Windows XP/2003, select Printers and Faxes.
For Windows Vista, select Control Panel > Hardware and Sound >
Printers.
4Select the Xerox Phaser 3600 PS printer.
5Click the right mouse button on the printer icon and select
Properties.
6For Windows 2000/XP//Vista/2003, select Device Settings tab.
7Select the amount of memory you installed from Printer Memory in
the Installable Option section.
8Click OK.
Removing the Memory DIMM
8Replace the control board cover.
latch
1
10.2 <
1Follow steps 1 and 3 on page 10.1 to access the control board.
2Push the latches at both ends of the DIMM slot away from the
DIMM. Pull out the DIMM.
3Place the DIMM in its original package or wrap it with a sheet of thin
metal, such as aluminium foil, and store it in a box.
4Follow from step 8 on page 10.2.
Installing accessories>
11 Specifications
This chapter includes:
•Printer specifications
ItemSpecifications and Description
Memory64 MB for Phaser 3600/B
128 MB for Phaser 3600/N, Phaser 3600/DN
64 MB, 128 MB, or 256 MB optional memory
available.
You can install the printer software for local printing or network
printing. To install the printer software on the computer,
perform the appropriate installation procedure depending on
the printer in use.
A printer driver is software that lets your computer
communicate with your printer. The procedure to install drivers
may differ depending on the operating system you are using.
All applications should be closed on your PC before beginning
installation.
This is recommended for most users. All components necessary
for printer operations will be installed.
1
Make sure that the printer is connected to your computer
and powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation
window appears.
Start
If the installation window does not appear, click
then
Run
. Type
X:\Setup.exe
letter which represents your drive and click
If you use Windows Vista, click
Accessories → Run
AutoPlay
If the
Run Setup.exe
Continue
click
, and type
window appears in Windows Vista, click
in
Install or run program
in the
User Account Control
, replacing “X” with the
OK
Start → All programs →
X:\Setup.exe
field, and
window.
.
and
.
Installing Software for Local Printing
A local printer is a printer directly attached to your computer
using the printer cable supplied with your printer, such as a USB
or parallel cable. If your printer is attached to a network, skip
this step and go to "Installing Software for Network Printing" on
page 7.
You can install the printer software using the typical or custom
method.
NOTE
: If the “New Hardware Wizard” window appears during
the installation procedure, click in the upper right corner of
the box to close the window, or click
Cancel
.
3
4
Click
Install Software
Select
Typical installation for a local printer
Next
.
.
. Click
4
Installing Printer Software in Windows
NOTE
: If your printer is not already connected to the
computer, the following window will appear.
• After connecting the printer, click
• If you don’t want to connect the printer at this time, click
Next
, and No on the following screen. Then the installation
will start and a test page will not be printed at the end of the
installation.
• The installation window that appears in this User’s
Guide may differ depending on the printer and
interface in use.
Next
.
Custom Installation
You can choose individual components to install.
1
Make sure that the printer is connected to your computer
and powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation
window appears.
If the installation window does not appear, click
then
Run
. Type
X:\Setup.exe
letter which represents your drive and click
If you use Windows Vista, click
Accessories → Run
If the
AutoPlay
Run Setup.exe
Continue
click
, and type
window appears in Windows Vista, click
in
Install or run program
in the
User Account Control
, replacing “X” with the
Start → All programs →
X:\Setup.exe
Start
OK
.
.
field, and
window.
and
5
After the installation is finished, a window asking you to
print a test page appears. If you choose to print a test
page, select the checkbox and click
Otherwise, just click
6
If the test page prints out correctly, click
If not, click
7
Click
NOTE
: After setup is complete, if your printer driver doesn’t
work properly, reinstall the printer driver. See "Reinstalling
Printer Software" on page 10.
Finish
No
.
Next
to reprint it.
and skip to step 7.
Next
.
Yes
.
3
4
Click
Install Software
Select
Custom installation
.
. Click
Next
.
5
Installing Printer Software in Windows
5
Select your printer and click
NOTE
: If your printer is not already connected to the
computer, the following window will appear.
Next
.
6
Select the components to be installed and click
NOTE
: You can change the desired installation folder by
clicking [
7
8
9
Browse
After the installation is finished, a window asking you to
print a test page appears. If you choose to print a test
page, select the checkbox and click
Otherwise, just click
If the test page prints out correctly, click
If not, click No to reprint it.
Click
Finish
].
Next
.
Next
and skip to step 9.
Yes
.
.
Next
.
• After connecting the printer, click
• If you don’t want to connect the printer at this time, click
Next
, and No on the following screen. Then the installation
will start and a test page will not be printed at the end of the
installation.
• The installation window that appears in this User’s
Guide may differ depending on the printer and
interface in use.
Next
.
6
Installing Printer Software in Windows
Installing Software for Network Printing
When you connect your printer to a network, you must first
configure the TCP/IP settings for the printer. After you have
assigned and verified the TCP/IP settings, you are ready to
install the software on each computer on the network.
You can install the printer software using the typical or custom
method.
Typical Installation
This is recommended for most users. All components necessary
for printer operations will be installed.
1
Make sure that the printer is connected to your network
and powered on. For details about connecting to the
network, see the supplied printer’s User’s Guide.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation
window appears.
Start
If the installation window does not appear, click
then
Run
. Type
X:\Setup.exe
letter which represents your drive and click
If you use Windows Vista, click
Accessories → Run
If the
AutoPlay
Run Setup.exe
Continue
click
, and type
window appears in Windows Vista, click
in
Install or run program
in the
User Account Control
, replacing “X” with the
OK
Start → All programs →
X:\Setup.exe
field, and
window.
.
and
.
4
Select
Typical installation for a network printer
Next
.
5
The list of printers available on the network appears. Select the
printer you want to install from the list and then click
. Click
Next
.
3
Click
Install Software
• If you do not see your printer on the list, click
refresh the list, or select
printer to the network. To add the printer to the network,
enter the port name and the IP address for the printer.
To verify your printer’s IP address or the MAC address, print
a Network Configuration page.
• To find a shared network printer (UNC Path), select
Printer [UNC]
a shared printer by clicking the
NOTE
: If you cannot find your machine in network, please turn
.
off the firewall and click
For Windows operating system, click
and start windows firewall, and set this option unactivated. For
other operating system, refer to its on-line guide.
6
After the installation is finished, a window asking you to
print a test page appears. If you choose to print a test
page, select the checkbox and click
Otherwise, just click
7
If the test page prints out correctly, click
If not, click No to reprint it.
8
Click
Finish
and enter the shared name manually or find
.
Add TCP/IP Port
Browse
Update
Next
.
and skip to step 8.
Start → Control Panel
Next
Update
to add your
button.
.
Yes
.
to
Shared
7
Installing Printer Software in Windows
NOTE
: After setup is complete, if your printer driver doesn’t
work properly, reinstall the printer driver. See "Reinstalling
Printer Software" on page 10.
Custom Installation
You can choose individual components to install and set a
specific IP address.
1
Make sure that the printer is connected to your network
and powered on. For details about connecting to the
network, see the supplied printer’s User’s Guide.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation
window appears.
If the installation window does not appear, click
then
Run
. Type
X:\Setup.exe
letter which represents your drive and click
If you use Windows Vista, click
Accessories → Run
If the
AutoPlay
Run Setup.exe
click
Continue
, and type
window appears in Windows Vista, click
in
Install or run program
in the
User Account Control
, replacing “X” with the
Start → All programs →
X:\Setup.exe
Start
OK
.
.
field, and
window.
and
4
Select
Custom installation
5
The list of printers available on the network appears.
Select the printer you want to install from the list and then
Next
click
.
. Click
Next
.
3
Click
Install Software
• If you do not see your printer on the list, click
refresh the list, or select
printer to the network. To add the printer to the network,
enter the port name and the IP address for the printer.
To verify your printer’s IP address or the MAC address, print
a Network Configuration page.
• To find a shared network printer (UNC Path), select
.
Printer [UNC]
a shared printer by clicking the
NOTE
: If you cannot find your machine in network, please turn
off the firewall and click
For Windows operating system, click
and start windows firewall, and set this option unactivated. For
other operating system, refer to its on-line guide.
and enter the shared name manually or find
Add TCP/IP Port
Update
.
Browse
Start → Control Panel
Update
to add your
button.
to
Shared
8
Installing Printer Software in Windows
TIP
: If you want to set a specific IP address on a specific
network printer, click the
Address window appears. Do as follows:
a. Select a printer to be set with a specific IP address from the
list.
b. Configure an IP address, subnet mask, and gateway for the
printer manually and click
address for the network printer.
c. Click
6
Next
.
Select the components to be installed and click
Set IP Address
Configure
button. The Set IP
to set the specific IP
Next
.
To install this software on a server, select the
this printer on a server
8
After the installation is finished, a window asking you to
print a test page appears. If you choose to print a test
page, select the checkbox and click
Otherwise, just click
9
If the test page prints out correctly, click
If not, click No to reprint it.
10
Click
Finish
.
NOTE
: After setup is complete, if your printer driver doesn’t
work properly, reinstall the printer driver. See "Reinstalling
Printer Software" on page 10.
checkbox.
Next
and skip to step 10.
Next
Setting up
.
Yes
.
7
You can also change the printer name, set the printer to be
shared on the network, set the printer as the default printer,
and change the port name of each printer. Click
Next
Installing Printer Software in Windows
.
9
Reinstalling Printer Software
You can reinstall the software if installation fails.
1
Start Windows.
2
From the
→ your printer driver name → Maintenance
3
Select
4
The list of printers available on the network appears.
Select the printer you want to install from the list and then
click
Repair
Next
Start
menu select
and click
.
Next
Programs
.
or
All Programs
.
• After connecting the printer, click
• If you don’t want to connect the printer at this time, click
Next
, and No on the following screen. Then the installation
will start and a test page will not be printed at the end of the
installation.
• The reinstallation window that appears in this User’s
Guide may differ depending on the printer and
interface in use.
5
Select the components you want to reinstall and click
Next
.
Next
.
If you installed the printer software for local printing
you select
and
asking you to print a test page appears. Do as follows:
a. To print a test page, select the check box and click
Next
.
b. If the test page prints out correctly, click
If it doesn’t, click
6
When the reinstallation is done, click
your printer driver name
No
to reprint it.
Finish
, the window
Yes
.
.
Removing Printer Software
• If you do not see your printer on the list, click
refresh the list, or select
printer to the network. To add the printer to the
network, enter the port name and the IP address for the
printer.
• To find a shared network printer (UNC Path), select
Shared Printer [UNC]
manually or find a shared printer by clicking the
button.
You will see a component list so that you can reinstall any
item individually.
NOTE
: If your printer is not already connected to the
computer, the following window will appear.
Add TCP/IP Port
and enter the shared name
Update
to add your
to
Browse
1
Start Windows.
2
From the
→ your printer driver name → Maintenance
3
Select
You will see a component list so that you can remove any
item individually.
4
Select the components you want to remove and then click
Next
5
When your computer asks you to confirm your selection,
click
The selected driver and all of its components are removed
from your computer.
6
After the software is removed, click
Start
Remove
.
Yes
.
menu select
and click
Next
Programs
.
Finish
or
All Programs
.
.
10
Installing Printer Software in Windows
2
Using SetIP (Phaser 3600/N,
Phaser 3600/DN only)
• Installing SetIP
•Using SetIP
Installing SetIP
1
Make sure that the printer is connected to your computer
and powered on.
2
Insert the supplied CD-ROM into your CD-ROM drive.
The CD-ROM should automatically run, and an installation
window appears.
Start
If the installation window does not appear, click
Run
. Type
then
letter which represents your drive and click
X:\Setup.exe
, replacing “X” with the
OK
and
.
5
Click
Next
.
6
Click
Finish
.
Using SetIP
1
From the Windows Start menu, select
Programs
SetIP
The program automatically detects and displays new
and configured print servers on your network.
Æ
your printer driver name
.
Programs
Æ
SetIP
or
All
Æ
3
4
Click
Install SetIP Utility(Optional)
Click
Next
.
.
2
Select the name of your printer and click . If you
cannot find your printer name, click to refresh
the list.
N
OTES
:
•
To confirm the MAC address, see the NETWORK PRINTER
CARD TEST PAGE. The NETWORK PRINTER CARD TEST
PAGE will be printed after the Configuration Page.
• The refreshed list doesn’t show your printer, click enter
your network printer card’s IP address, subnet mask, default
gateway, and then click
3
Click OK to confirm the settings.
4
Click
Exit
11
Using SetIP (Phaser 3600/N, Phaser 3600/DN only)
Apply
.
to close the SetIP program.
3Basic Printing
This chapter explains the printing options and common printing
tasks in Windows.
This chapter includes:
• Printing a Document
• Printing to a file (PRN)
• Printer Settings
- Layout Tab
- Paper Tab
- Graphics Tab
- Extras Tab
- Troubleshooting Tab
- Printer Information Page
- Using a Favorite Setting
- Using Help
Printing a Document
N
OTES
:
• Your printer driver
User’s Guide may differ depending on the printer in use.
However the composition of the printer properties window is
similar.
• Check the Operating System(s) that are compatible
with your printer. Please refer to the OS Compatibility
section of Printer Specifications in your Printer User’s
Guide.
• If you need to know the exact name of your printer, you can
check the supplied CD-ROM.
Properties
window that appears in this
1
Open the document you want to print.
2
Select
Print
from the
displayed. It may look slightly different depending on your
application.
The basic print settings are selected within the Print
window. These settings include the number of copies and
print range.
3
Select
your printer driver
list.
4
To take advantage of the printer features provided by your
printer driver, click
application’s Print window. For details, see "Printer
Settings" on page 13.
If you see
window, click it instead. Then click
screen.
5
Click OK to close the printer properties window.
6
To start the print job, click OK or
window.
Setup, Printer
File
menu. The Print window is
Make sure that your
printer is selected.
from the
Properties
, or
Name
or
Preferences
Options
Properties
Print
drop-down
in the
in your Print
on the next
in the Print
The following procedure describes the general steps required
for printing from various Windows applications. The exact steps
for printing a document may vary depending on the application
program you are using. Refer to the User’s Guide of your
software application for the exact printing procedure.
Basic Printing
12
Printing to a file (PRN)
Printer Settings
You will sometimes need to save the print data as a file for your
purpose.
To create a file:
1
Check the
2
Select the folder and assign a name of the file and then
click OK.
Print to file
box at the
Print
window.
You can use the printer properties window, which allows you to
access all of the printer options you need when using your
printer. When the printer properties are displayed, you can
review and change the settings needed for your print job.
Your printer properties window may differ, depending on your
operating system. This Software User’s Guide shows the
Properties window for Windows XP.
Your printer driver
User’s Guide may differ depending on the printer in use.
If you access printer properties through the Printers folder, you
can view additional Windows-based tabs (refer to your
Windows User’s Guide) and the Printer tab (see "Printer
Information Page" on page 17).
N
OTES
:
• Most Windows applications will override settings you specify
in the printer driver. Change all print settings available in the
software application first, and change any remaining settings
using the printer driver.
• The settings you change remain in effect only while you are
using the current program.
permanent
• The following procedure is for Windows XP. For other
Windows OS, refer to the corresponding Windows User's
Guide or online help.
1. Click the Windows
2. Select
3. Select your printer driver icon.
4. Right-click on the printer driver icon and select
Printing Preferences
5. Change the settings on each tab, click OK.
Properties
, make them in the Printers folder.
Printers and Faxes
window that appears in this
To make your changes
Start
button.
.
.
13
Basic Printing
Layout Tab
The
Layout
appears on the printed page. The
Multiple Pages per Side
a Document" on page 12 for more information on accessing
printer properties.
tab provides options to adjust how the document
Layout Options
and
Poster Printing
includes
. See "Printing
Paper Tab
Use the following options to set the basic paper handling
specifications when you access the printer properties. See
"Printing a Document" on page 12 for more information on
accessing printer properties.
Paper
Click the
tab to access various paper properties.
1
2
Paper Orientation
Paper Orientation
information is printed on a page.
•
Portrait
•
Landscape
style.
•
Rotate
prints across the width of the page, letter style.
allows you to rotate the page the selected degrees
allows you to select the direction in which
prints across the length of the page, spreadsheet
1
2
3
4
5
6
1
Copies
Copies
You can select 1 to 999 copies.
Size
If the required size is not listed in the
When the
size and click
select it.
allows you to choose the number of copies to be printed.
2
Size
allows you to set the size of paper you loaded in tray.
Size
box, click
Custom Paper Setting
OK
. The setting appears in the list so that you can
window appears, set the paper
Custom
.
Portrait
Layout Options
Layout Options
You can choose
For details, see
•
(N-Up Printing)" on page 19.
•
For details, see
Double-sided Printing
Double-sided Printing
paper.
If this option does not appear, your printer does
not have this feature.
•
For details, see
Multiple Pages per Side
Landscape
allows you to select advanced printing options.
and
Poster Printing
"Printing Multiple Pages on One Sheet of Paper
"Printing Posters" on page 20
allows you to print on both sides of
"Printing on Both Sides of Paper" on page 21.
.
14
Basic Printing
3
Source
Make sure that
Manual Feeder
Use
envelopes and transparencies. You have to load one sheet at a
time into Manual Tray or Multi-Purpose Tray.
If the paper source is set to
automatically picks up print material in the following tray order:
Manual Tray or Multi-Purpose Tray (Tray1), Tray2, optional Tray n.
4
Type
Set
Type
you want to print. This will let you get the best quality printout. If
not, print quality may not be acheived as you want.
Cotton
25 % and Gilbert 100 %.
Plain Paper
monochrome and printing on the 16 lb (60 g/m2) cotton paper.
Recycled Paper
Color Paper
paper.
This property allows you to print the first page using a different
paper type from the rest of the document. You can select the
paper source for the first page.
For example, load thick stock for the first page into the Multipurpose Tray, and plain paper into Tray n. Then, select
the
option.
not have this feature.
: 20 lb to 24 lb (75~90 g/m2) cotton paper such as Gilbert
5
First Page
Source
If this option does not appear, your printer does
Source
to correspond to the paper loaded in tray from which
: Normal plain paper. Select this type if your printer is
: 20 lb to 24 lb (75~90 g/m2) color-backgrounded
is set to the corresponding paper tray.
when printing on special materials like
Auto Selection
: 20 lb to 24 lb (75~90 g/m2) recycled paper.
, the printer
Tray n
option and
Multi-Purpose Tray
in the
First Page
in
Graphics Tab
Use the following Graphic options to adjust the print quality for
your specific printing needs. See "Printing a Document" on
page 12 for more information on accessing printer properties.
Click the
Resolution
The Resolution options you can select may vary
depending on your printer model.
the sharper the clarity of printed characters and graphics. The
higher setting also may increase the time it takes to print a
document.
Graphic
tab to display the properties shown below.
The higher the setting,
6
Scaling Printing
Scaling Printing
your print job on a page. You can choose from
Enlarge
•
•
, and
For details, see
page 21.
For details, see
Size" on page 21.
allows you to automatically or manually scale
Fit to Page
"Printing a Reduced or Enlarged Document" on
"Fitting Your Document to a Selected Paper
.
None, Reduce/
Toner Save Mode
Selecting this option extends the life of your toner cartridge and
reduces your cost per page without a significant reduction in print
quality.
•
•
•
Printer Setting
determined by the setting you’ve made on the control panel of
the printer.
On
: Select this option to allow the printer to use less toner on
each page.
Off
: If you don’t need to save toner when printing a document,
select this option.
: If you select this option, this feature is
15
Basic Printing
Advanced Options
You can set advanced settings by clicking the
Options
•
•
button.
TrueType Options:
tells the printer about how to image the text in your document.
Select the appropriate setting according to the status of your
document.
Download as Outline
driver will download any TrueType fonts that are used in your
document not already stored (resident) on your printer. If,
after printing a document, you find that the fonts did not print
correctly, choose Download as bit image and resubmit your
print job. The Download as bit image setting is often useful
when printing Adobe.
when you use the PCL printer driver.
-
Download as Bitmap
driver will download the font data as bitmap images.
Documents with complicated fonts, such as Korean or
Chinese, or various other fonts, will print faster in this setting.
Print as Graphics
will download any fonts as graphics. When printing documents
with high graphic content and relatively few TrueType fonts,
printing performance (speed) may be enhanced in this
setting.
Print All Text To Black:
option is checked, all text in your document prints solid black,
regardless of the color it appears on the screen.
This option determines what the driver
: When this option is selected, the
This feature is available only
: When this option is selected, the
: When this option is selected, the driver
When the
Print All Text To Black
Advanced
Extras Tab
You can select output options for your document. See "Printing
a Document" on page 12 for more information about accessing
the printer properties.
Click the
1
You can create a background text image to be printed on each page of
your document. For details, see "Using Watermarks" on page 22.
Extras
1
2
3
Watermark
tab to access the following feature:
4
2
Overlay
Overlays are often used to take the place of preprinted forms and
letterhead paper.
3
Output Options
•
Print Subset
print. Select the print order from the drop-down list.
Normal
the last page.
-
Reverse All Pages(3,2,1)
the last page to the first page.
-
Print Odd Pages
pages of the document.
Print Even Pages
numbered pages of the document.
•
Use Printer Fonts
printer uses the fonts that are stored in its memory (resident
fonts) to print your document, rather than downloading the
fonts used in your document. Because downloading fonts takes
time, selecting this option can speed up your printing time.
When using Printer fonts, the printer will try to match the fonts
used in your document to those stored in its memory. If,
however, you use fonts in your document that are very different
from those resident in the printer, your printed output will
appear very different from what it looks like on the screen.
This feature is available only when you use the PCL
printer driver.
For details, see
: You can set the sequence in which the pages
: Your printer prints all pages from the first page to
: Your printer prints only the odd numbered
: Your printer prints only the even
: When Use Printer Fonts is checked, the
"Using Overlays" on page 23.
: Your printer prints all pages from
16
Basic Printing
4
Job Setting
Job Setting dialog allows you to select how to print or save the
printing file.
support this feature.
Using Onscreen Help File
• For more information about
top right corner of the window. The
window opens and allows you to view onscreen help supplied
on the
-
Normal
Secure Print: Select this setting to send your document
with a specified passcode to the memory so that you can
prevent the other users from accessing it. To print the
document, you must enter the passcode.
The Job Properties options are available as below.
-
User ID: Enter the user's ID. It can be used when you
print the file at a later time or when find the saved file
using the printer's control panel.
-
Job Name: Enter the name of the print job. It can be used
when you print the file at a later time or when find the
saved file using the printer's control panel.
-
Passcode:
secure print setting. If you set the passcode a specific file,
you must enter the passcode to print or delete the job.
Some printers require optional memory to
Job Setting
, click at the
Job Setting
Job Setting
: Select this setting for normal printing.
Enter the passcode in which will be used for
.
Help
Troubleshooting Tab
Click the
1
To print information pages or to perform diagnostic actions,
select an item from the list below and click
2
If you have an Internet connection and a browser installed,
click one of the web links to connect to a web page directly from
the driver.
3
Use the
version number of the driver.
Troubleshooting
1
2
Printer Information Page
Web Links
About
About
tab to display the copyright notice and the
tab to access the following feature:
3
Print
Printer Tab
If you access printer properties through the
can view the
The following procedure is for Windows XP. For other Windows OS,
refer to the corresponding Windows User's Guide or online help.
1
Click the Windows
2
Select
3
Select
4
Right-click on the printer driver icon and select
Properties
5
Click the
Printer
Printers and Faxes
your printer driver
Printer
tab. You can set the printer configuration.
Start
menu.
.
icon.
.
tab and set the options.
Printers
folder, you
17
Basic Printing
Using a Favorite Setting
The
Favorites
allows you to save the current properties settings for future use.
To sav e a
1
Change the settings as needed on each tab.
option, which is visible on each properties tab,
Favorites
item:
2
Enter a name for the item in the
3
Click
Save
.
When you save
saved.
To use a saved setting, select the item from the
down list. The printer is now set to print according to the
Favorites setting you selected.
To delete a Favorites item, select it from the list and click
Delete
You can also restore the printer driver’s default settings by
selecting
.
Printer Default
Favorites
from the list.
Favorites
, all current driver settings are
input box.
Favorites
drop
Using Help
Your printer has a help screen that can be activated by clicking
Help
the
screens give detailed information about the printer features
provided by the printer driver.
You can also click from the upper right corner of the window,
and then click on any setting.
button in the printer properties window. These help
18
Basic Printing
4Advanced Printing
Printing Multiple Pages on One
This chapter explains printing options and advanced printing
tasks.
N
OTES
:
• Your printer driver
User’s Guide may differ depending on the printer in use.
However the composition of the printer properties window is
similar.
• If you need to know the exact name of your printer, you can
check the supplied CD-ROM.
This chapter includes:
• Printing Multiple Pages on One Sheet of Paper (N-Up
Printing)
•Printing Posters
• Printing Booklets
• Printing on Both Sides of Paper
• Printing a Reduced or Enlarged Document
• Fitting Your Document to a Selected Paper Size
•Using Watermarks
•Using Overlays
Properties
window that appears in this
12
34
Sheet of Paper (N-Up Printing)
You can select the number of pages to print on a single sheet
of paper. To print more than one page per sheet, the pages will
be reduced in size and arranged in the order you specify. You
can print up to 16 pages on one sheet.
1
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
2
From the
the
3
Select the number of pages you want to print per sheet
(1, 2, 4, 6, 9, or 16) in the
4
Select the page order from the
list, if necessary.
Check
page on the sheet.
5
Click the
type.
6
Click OK and print the document.
Layout
Layout Type
Print Page Border
Paper
tab, choose
drop-down list.
tab, select the paper source, size, and
Multiple Pages per Side
Pages per Side
Pages Order
to print a border around each
drop-down list.
drop-down
in
19
Advanced Printing
Printing Posters
Printing Booklets
This feature allows you to print a single-page document onto 4,
9, or 16 sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
1
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
2
Click the
Layout Type
3
Configure the poster option:
You can select the page layout from
Poster<3x3>, Poster<4x4>
Poster<2x2>
to cover 4 physical pages. If the option is set to Custom,
you can enlarge the original from 150% to 400%.
Depending on the level of the enlargement, the page
layout is automatically adjusted to
Poster<3x3>, Poster<4x4>
Specify an overlap in millimeters or inches to make it
easier to pasting the sheets together.
Layout
tab, select
drop-down list.
, the output will be automatically stretched
Poster Printing
Poster<2x2>
or
Custom
Poster<2x2>
.
0.15 inches
. If you select
in the
,
,
8
This printer feature allows you to print your document on both
sides of the paper and arranges the pages so that the paper can
be folded in half after printing to produce a booklet.
1
To change the print settings from your software
application, access the printer properties. See "Printing a
Document" on page 12.
2
From the
Type
N
OTE
paper sizes. In order to find out the available paper size for
this feature, select the paper size in the
Paper
Type
3
Click the
type.
4
Click OK and print the document.
5
After printing, fold and staple the pages.
9
Layout
drop-down list.
: The
Booklet Printing
tab, then check if the
drop-down list on the
Paper
8
tab, choose
tab, and select the paper source, size, and
9
Booklet Printing
option is not available for all
Size
Booklet Printing
Layout
tab is activated.
from the
option on the
in a
Layout
4
Click the
type.
5
Click OK and print the document. You can complete the
poster by pasting the sheets together.
Paper
tab, select the paper source, size, and
0.15 inches
20
Advanced Printing
Printing on Both Sides of Paper
Printing a Reduced or Enlarged
You can print on both sides of a sheet of paper. Before printing,
decide how you want your document oriented.
The options are:
•
Printer Setting
, if you select this option, this feature is
determined by the setting you’ve made on the control
panel of the printer.
your printer does not have this feature.
•
None
•
Long Edge
, which is the conventional layout used in
If this option does not appear,
book binding.
•
Short Edge
25
s
•
Reverse Duplex
order compare to duplex print order.
not appear, your printer does not have this feature.
N
OTE
:
• Do not print on both sides of labels, transparencies,
envelopes, or thick paper. Paper jamming and damage to the
printer may result.
• To use double-sided printing, you can use only the following
paper sizes: A4, Letter, Legal, Oficio and Folio, with a weight
of 20~24 lbs (75~90 g/m²).
1
To change the print settings from your software
application, access printer properties. "Printing a
Document" on page 12.
2
From the
3
From the
binding option you want.
4
Click the
type.
5
Click OK and print the document.
, which is the type often used with calendars.
2
2
3
Long Edge
3
5
3
5
s
Short Edge
2
, allows you to select general print
If this option does
Layout
Double-sided Printing
Paper
tab, select the paper orientation.
section, select the
tab and select the paper source, size, and
3
Document
You can change the size of a page’s content to appear larger or
smaller on the printed page.
1
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
2
From the
Printing Type
3
Enter the scaling rate in the
You can also click the or button.
4
Select the paper source, size, and type in
5
Click OK and print the document.
5
Paper
tab, select
drop-down list.
Reduce/Enlarge
Percentage
input box.
Paper Options
in the
.
Fitting Your Document to a
Selected Paper Size
This printer feature allows you to scale your print job to any
A
selected paper size regardless of the digital document size. This
can be useful when you want to check fine details on a small
document.
1
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
2
From the
Type
3
Select the correct size from the
list.
4
Select the paper source, size, and type in
5
Click OK and print the document.
Paper
tab, select
drop-down list.
Fit to Page
Output size
in the
Printing
drop-down
Paper Options
.
N
OTE
: If your printer does not have a duplex unit, you should
complete the printing job manually. The printer prints every
other page of the document first. After printing the first side of
your job, the Printing Tip window appears. Follow the onscreen instructions to complete the printing job.
Advanced Printing
21
Using Watermarks
The Watermark option allows you to print text over an existing
document. For example, you may want to have large gray
letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally
across the first page or all pages of a document.
There are several predefined watermarks that come with the
printer, and they can be modified, or you can add new ones to
the list.
Using an Existing Watermark
1
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
2
Click the
from the
selected watermark in the preview image.
3
Click OK and start printing.
N
OTE
it is printed.
Extras
Watermark
: The preview image shows how the page will look when
tab, and select the desired watermark
drop-down list. You will see the
Editing a Watermark
1
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
2
Click the
Watermark
appears.
3
Select the watermark you want to edit from the
Watermarks
options.
4
Click
5
Click OK until you exit the Print window.
Extras
Update
tab and click the
section. The
list and change the watermark message and
to save the changes.
Edit Watermark
Edit
button in the
window
Deleting a Watermark
1
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
2
From the
Watermark section. The
appears.
3
Select the watermark you want to delete from the
Watermarks
4
Click OK until you exit the Print window.
Extras
tab, click the
list and click
Edit
button in the
Edit Watermark
Delete
.
window
Current
Current
Creating a Watermark
1
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
2
Click the
Watermark
appears.
3
Enter a text message in the
You can enter up to 40 characters. The message displays
in the preview window.
When the
prints on the first page only.
4
Select watermark options.
You can select the font name, style, size, or grayscale level
from the
watermark from the
5
Click
6
When you have finished editing, click OK and start
printing.
To stop printing the watermark, select
Watermark
the
Extras
Font Attributes
Add
tab, and click the
section. The
First Page Only
to add a new watermark to the list.
drop-down list.
Edit Watermark
box is checked, the watermark
section and set the angle of the
Message Angle
Edit
Watermark Message
section.
(No Watermark)
button in the
window
box.
from
22
Advanced Printing
Dear ABC
Regards
WORLD BEST
WORLD BEST
Using Overlays
What is an Overlay?
An overlay is text and/or images stored in the computer hard
disk drive (HDD) as a special file format that can be printed on
any document. Overlays are often used to take the place of
preprinted forms and letterhead paper. Rather than using
preprinted letterhead, you can create an overlay containing the
exact same information that is currently on your letterhead. To
print a letter with your company’s letterhead, you do not need
to load preprinted letterhead paper in the printer. You need only
tell the printer to print the letterhead overlay on your
document.
Creating a New Page Overlay
To use a page overlay, you must create a new page overlay
containing your logo or image.
1
Create or open a document containing text or an image for
use in a new page overlay. Position the items exactly as
you wish them to appear when printed as an overlay.
2
To save the document as an overlay, access printer
properties. See "Printing a Document" on page 12.
3
Click the
section.
4
In the Edit Overlay window, click
5
In the Create Overlay window, type a name of up to eight
characters in the
path, if necessary. (The default is C:\Formover).
6
Click
7
Click OK or
The file is not printed. Instead it is stored on your
computer hard disk drive.
Extras
tab, and click
File name
Save
. The name appears on the
Yes
to finish creating.
Edit
button in the
Create Overlay
box. Select the destination
Overlay List
Overlay
.
box.
Using a Page Overlay
After an overlay has been created, it is ready to be printed with
your document. To print an overlay with a document:
1
Create or open the document you want to print.
2
To change the print settings from your software
application, access printer properties. See "Printing a
Document" on page 12.
3
Click the
4
Select the desired overlay from the
list box.
5
If the overlay file you want does not appear in the
Overlay
select the overlay file.
If you have stored the overlay file you want to use in an
external source, you can also load the file when you access
the
After you select the file, click
Overlay List
overlay from the
6
If necessary, click
Printing
appears each time you submit a document for printing,
asking you to confirm your wish to print an overlay on your
document.
If this box is not checked and an overlay has been
selected, the overlay automatically prints with your
document.
7
Click OK or
The selected overlay downloads with your print job and
prints on your document.
N
OTE
same as that of the document you will print with the overlay.
Extras
list, click
Load Overlay
. If this box is checked, a message window
: The resolution of the overlay document must be the
tab.
Overlay
Edit
button and
window.
box and is available for printing. Select the
Overlay List
Confirm Page Overlay When
Yes
until printing begins.
Load Overlay
Open
. The file appears in the
box.
drop-down
, and
N
OTE
: The overlay document size must be the same as the
documents you print with the overlay. Do not create an overlay
with a watermark.
Advanced Printing
23
Deleting a Page Overlay
You can delete page overlays that you no longer use.
1
In the printer properties window, click the
2
Click the
3
Select the overlay you want to delete from the
List
4
Click
5
When a confirming message window appears, click
6
Click OK until you exit the Print window.
Edit
button in the
box.
Delete Overlay
Overlay
.
Extras
section.
Overlay
tab.
Yes
.
5
Using Windows PostScript
Driver
If you want to use the PostScript driver provided with your
system CD-ROM to print a document.
PPDs, in combination with the PostScript driver, access printer
features and allow the computer to communicate with the
printer. An installation program for the PPDs is provided on the
supplied software CD-ROM.
This chapter includes:
Printer Settings
You can use the printer properties window, which allows you to
access all of the printer options you need when using your
printer. When the printer properties are displayed, you can
review and change the settings needed for your print job.
Your printer properties window may differ, depending on your
operating system. This Software User’s Guide shows the
Properties window for Windows XP.
Your printer driver
User’s Guide may differ depending on the printer in use.
N
OTES
:
• Most Windows applications will override settings you specify
in the printer driver. Change all print settings available in the
software application first, and change any remaining settings
using the printer driver.
• The settings you change remain in effect only while you are
using the current program.
permanent
• The following procedure is for Windows XP. For other
Windows OS, refer to the corresponding Windows User's
Guide or online help.
1. Click the Windows
2. Select Printers and Faxes.
3. Select your printer driver icon.
4. Right-click on the printer driver icon and select
Printing Preferences.
5. Change the settings on each tab, click OK.
Properties
, make them in the Printers folder.
window that appears in this
To make your changes
Start
button.
Advanced
You can use advanced settings by clicking the
button.
•
•
•
Paper/Output
paper loaded in tray.
Graphic this option allows you to adjust the print quality for
your specific printing needs.
Document Options this options allow you to set the PostScript
options or printer features.
this option allows you to select the size of the
Advanced
Using Help
You can click from the upper right corner of the window, and
then click on any setting.
24
Using Windows PostScript Driver
6
Using Utility Applications
Opening the Troubleshooting
If an error occurs while printing, the Status Monitor window
appears, showing the error.
N
OTES
:
• To use the this program, you need:
- To check for Operating System(s) that are compatible with
your printer, refer to Printer Specifications in your Printer
User’s Guide.
- Internet Explorer version 5.0 or higher for flash animation
in HTML Help.
• If you need to know the exact name of your printer, you can
check the supplied CD-ROM.
Using Printer Settings Utility
Using the Printer Settings Utility, you can configure and check
print settings.
1
from the
→
2
Change the settings.
3
To send the changes to the printer, click the
Start
menu, select
your printer driver name →Printer Settings Utility
Programs
or
All Programs
Apply
button.
Guide
Using the troubleshooting guide, you can view solutions for
error status problems.
Double click the Status Monitor icon on the Windows task bar.
Or, from the
→
your printer driver name
Start
menu, select
Double click this icon.
Programs
→
Troubleshooting Guide
or
All Programs
.
Changing the Status Monitor
Program Settings
Select the Status Monitor icon on the Windows task bar and
right-click on the Status Monitor icon. Select
.
The following window opens.
Options
.
Using Onscreen Help
For more information about
Printer Settings Utility
, click .
•
Display when job is finished for network printer
the Status Monitor balloon when your job is complete.
(Only for a network supported printer.)
•
Display when error occurs during printing
Status Monitor balloon when an error occurs during
printing.
•
Schedule an automatic status checking every
the computer to update the printer status regularly.
Setting the value close to 1 second causes the computer
to check the printer status more frequently, thereby
allowing a faster response to any printer error.
shows
shows the
allows
25
Using Utility Applications
7Sharing the Printer
Setting Up a Host Computer
Locally
You can connect the printer directly to a selected computer,
which is called “host computer,” on the network.
The following procedure is for Windows XP. For other Windows OS,
refer to the corresponding Windows User's Guide or online help.
N
OTES
:
• Check the Operating System(s) that are compatible with
your printer. Please refer to the OS Compatibility section of
Printer Specifications in your Printer User’s Guide.
• If you need to know the exact name of your printer, you can
check the supplied CD-ROM.
1
Start Windows.
2
From the
3
Double-click
4
From the
5
Check the
6
Fill in the
Start
menu select
your printer driver icon
Printer
Shared Name
menu, select
Share this printer
Printers and Faxes
box.
field, and then click OK.
Sharing
.
.
.
Setting Up a Client Computer
1
Right-click the Windows
2
Select
My Network Places
for Computers
3
Fill in the IP address of host computer in
field, and click
User name
of host computer account.)
4
Double-click
5
Right-click printer driver icon, select
6
Click
Yes
.
Search
and
Password
Printers and Faxes
, if the installation confirm message appears.
Start
button and select
and then right-click
Computer name
. (In case host computer requires
, fill in User ID and password
.
Connect
Explore
Search
.
.
26
Sharing the Printer Locally
8Using Your Printer in
Installing the Unified Linux
Linux
You can use your machine in a Linux environment.
This chapter includes:
• Getting Started
• Installing the Unified Linux Driver
• Using the Unified Driver Configurator
• Configuring Printer Properties
• Printing a Document
Getting Started
The supplied CD-ROM provides you with Xerox’s Unified Linux
Driver package for using your machine with a Linux computer.
After the driver is installed on your Linux system, the driver
package allows you to monitor a number of machine devices via
fast ECP parallel ports and USB simultaneously.
The Unified Linux Driver package is supplied with a smart and
flexible installation program. You don't need to search for
additional components that might be necessary for the Unified
Linux Driver software: all required packages will be carried onto
your system and installed automatically; this is possible on a
wide set of the most popular Linux clones.
Driver
Installing the Unified Linux Driver
1
Make sure that you connect your machine to your
computer. Turn both the computer and the machine on.
2
When the Administrator Login window appears, type in
root
in the Login field and enter the system password.
N
OTE
: You must log in as a super user (root) to install the
printer software. If you are not a super user, ask your system
administrator.
3
Insert the printer software CD-ROM. The CD-ROM will
automatically run.
If the CD-ROM does not automatically run, click the
icon at the bottom of the desktop. When the Terminal
screen appears, type in:
If the CD-ROM is secondary master and the location to
mount is /mnt/cdrom,
: The installation program runs automatically if you
have an autorun software package installed and configured.
4
When the welcome screen appears, click
Next
.
5
When the installation is complete, click
The installation program has added the Unified Driver
Configurator desktop icon and Xerox Unified Driver group
to the system menu for your convenience. If you have
any difficulties, consult the onscreen help that is available
through your system menu or can otherwise be called
from the driver package windows applications, such as
Unified Driver Configurator
N
OTE
: Installing the driver in the text mode:
• If you do not use the graphical interface or have failed the
driver installation, you have to use the driver in the text
mode.
• Follow the step 1 to 3, then type [root@localhost Linux]# ./
install.sh, than follow the instruction on the terminal screen.
Then the installation completes.
• When you wan to uninstall the driver, follow the installation
instruction above, but type [root@localhost Linux]# ./
uninstall.sh on the terminal screen.
.
Finish
.
Uninstalling the Unified Linux Driver
1
When the Administrator Login window appears, type in
root
in the Login field and enter the system password.
N
OTE
: You must log in as a super user (root) to install the
printer software. If you are not a super user, ask your system
administrator.
2
Insert the printer software CD-ROM. The CD-ROM will
automatically run.
If the CD-ROM does not automatically run, click the
icon at the bottom of the desktop. When the Terminal
screen appears, type in:
If the CD-ROM is secondary master and the location to
mount is /mnt/cdrom,
: The installation program runs automatically if you
have an autorun software package installed and configured.
3
Click
4
Click
Uninstall
Next
.
.
28
Using Your Printer in Linux
5
Click
Finish
.
Using the Unified Driver
Printers Configuration
Printers configuration has the two tabs:
Printers
and
Classes
.
Configurator
Unified Linux Driver Configurator is a tool primarily intended for
configuring Printer.
After installing the Unified Linux driver, the Unified Linux Driver
Configurator icon will automatically be created on your desktop.
Opening the Unified Driver
Configurator
1
Double-click
desktop.
You can also click the Startup Menu icon and select
Unified Driver
2
Press each button on the Modules pane to switch to the
corresponding configuration window.
Printers Configuration button
Scanners Configuration button
Ports Configuration button
Unified Driver Configurator
and then
Unified Driver Configurator
on the
Xerox
.
Printers Tab
You can see the current system’s printer configuration by
clicking on the printer icon button on the left side of the Unified
Driver Configurator window.
Switches to Printer
configuration.
Shows all of the
installed printer.
Shows the status,
model name and
URI of your printer.
You can use the following printer control buttons:
•
Refresh
Add Printer
•
•
Remove Printer
•
Set as Default
printer.
•
Stop/Start
•
Test
machine is working properly.
•
Properties
properties. For details, see page 30.
: renews the available printers list.
: allows you to add a new printer.
: removes the selected printer.
: sets the current printer as a default
: stops/starts the printer.
: allows you to print a test page to check if the
: allows you to view and change the printer
You can use the onscreen help by clicking
3
After changing the configurations, click
Unified Driver Configurator.
Help
Exit
to close the
.
29
Using Your Printer in Linux
Classes Tab
The Classes tab shows a list of available printer classes.
Shows all of the
printer classes.
Shows the status of the
class and the number of
printers in the class.
•
Refresh
•
Add Class... :
Remove Class :
•
: Renews the classes list.
Allows you to add a new printer class.
Removes the selected printer class.
Configuring Printer Properties
Using the properties window provided by the Printers
configuration, you can change the various properties for your
machine as a printer.
1
Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2
Select your machine on the available printers list and click
Properties
3
The Printer Properties window opens.
.
Ports Configuration
In this window, you can view the list of available ports, check
the status of each port and release a port that is stalled in busy
state when its owner is terminated for any reason.
Switches to
ports
configuration.
Shows the port type,
device connected to
the port and status
•
Refresh
•
Release port :
: Renews the available ports list.
Releases the selected port.
Shows all of the
available ports.
The following five tabs display at the top of the window:
•
General
name. The name entered in this tab displays on the
printer list in Printers configuration.
•
Connection
you change the printer port from USB to parallel or vice
versa while in use, you must re-configure the printer port
in this tab.
•
Driver
driver. By clicking
device options.
Jobs
•
cancel the selected job and select the
jobs
•
Classes
Add to Class
click
selected class.
4
Click OK to apply the changes and close the Printer
Properties Window.
: allows you to change the printer location and
: allows you to view or select another port. If
: allows you to view or select another printer
Options
: shows the list of print jobs. Click
check box to see previous jobs on the job list.
: shows the class that your printer is in. Click
to add your printer to a specific class or
Remove from Class
, you can set the default
Cancel job
Show completed
to remove the printer from the
to
30
Using Your Printer in Linux
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