Xerox Phaser 3428 User Guide
This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible
for any changes, direct or indirect, arising from or related to use of this manual.
© 2006 by Xerox Corporation. All rights reserved.
• Phaser 3428/D and Phaser 3428/DN are trademarks of Xerox Corporation.
• Xerox and Xerox logo are trademarks of Xerox Corporation.
• Centronics is a trademark of Centronics Data Computer Corporation.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• Microsoft, Windows, Windows 9x, Windows Me, Windows 2000, Windows NT 4.0, Windows XP, and Windows 2003 are registered trademarks of
Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp.
• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
CONTENTS
1. Introduction
Special features ...................................................................................................................................................... 1.1
Printer overview ...................................................................................................................................................... 1.2
Finding more information ........................................................................................................................................ 1.4
2. System setup
Using control panel menus ...................................................................................................................................... 2.1
Menu overview ........................................................................................................................................................ 2.1
Printing a demo page .............................................................................................................................................. 2.6
Changing the display language ............................................................................................................................... 2.6
Using toner save mode ........................................................................................................................................... 2.7
3. Software overview
Supplied software .................................................................................................................................................... 3.1
Printer driver features .............................................................................................................................................. 3.2
System requirements .............................................................................................................................................. 3.2
4. Network setup (Phaser 3428/DN only)
Introduction ............................................................................................................................................................. 4.1
Supported operating systems ................................................................................................................................. 4.1
Configuring TCP/IP ................................................................................................................................................. 4.2
Configuring EtherTalk ............................................................................................................................................. 4.2
Configuring IPX frame types ................................................................................................................................... 4.2
Setting Ethernet speed ............................................................................................................................................ 4.3
Restoring the network configuration ........................................................................................................................ 4.3
Printing a network configuration page ..................................................................................................................... 4.3
5. Loading print media
Selecting print media ............................................................................................................................................... 5.1
Loading paper ......................................................................................................................................................... 5.4
Selecting an output location .................................................................................................................................... 5.8
6. Basic printing
Printing a document ................................................................................................................................................ 6.1
Canceling a print job ............................................................................................................................................... 6.1
7. Ordering supplies and accessories
Toner cartridges ...................................................................................................................................................... 7.1
Accessories ............................................................................................................................................................. 7.1
How to purchase ..................................................................................................................................................... 7.1
8. Maintenance
Printing information page ........................................................................................................................................ 8.1
Cleaning the printer ................................................................................................................................................. 8.1
Maintaining the toner cartridge ................................................................................................................................ 8.2
Maintenance parts ................................................................................................................................................... 8.4
9. Troubleshooting
Clearing paper jams ................................................................................................................................................ 9.1
Troubleshooting checklist ........................................................................................................................................ 9.6
Understanding the Status LED ................................................................................................................................ 9.6
Understanding display messages ........................................................................................................................... 9.7
Toner cartridge-related messages .......................................................................................................................... 9.8
Solving general printing problems ........................................................................................................................... 9.9
Solving print quality problems ............................................................................................................................... 9.11
Common Windows problems ................................................................................................................................ 9.13
Common PostScript problems (Phaser 3428/DN only) ......................................................................................... 9.14
Common Macintosh problems (Phaser 3428/DN only) ......................................................................................... 9.14
10. Installing accessories
Precautions when installing accessories ............................................................................................................... 10.1
Installing a memory DIMM .................................................................................................................................... 10.1
11. Specifications
Printer specifications ............................................................................................................................................. 11.1
Safety Notes
Read these safety notes carefully before using this product to
ensure you operate the equipment safely.
Your Xerox product and recommended supplies have been
designed and tested to meet strict safety requirements. These
include safety agency approval, and compliance to established
environmental standards. Please read the following instructions
carefully before operating the product and refer to them as needed
to ensure the continued safe operation of your product.
The safety and environment testing and performance of this product
have been verified using Xerox materials only.
Operator Accessible Areas
This equipment has been designed to restrict operator access to
safe areas only. Operator access to hazardous areas is restricted
with covers or guards, which would require a tool to remove. Never
remove these covers or guards.
Maintenance
Any operator product maintenance procedures will be described in
the user documentation supplied with the product. Do not to carry
out any maintenance on this product, which is not described in the
customer documentation.
Cleaning Your Product
WARNING: Any unauthorized alternation, which may include
the addition of new functions or connection of external
devices, may impact the product certification. Please contact
your authorized local dealer for more information
Warning Markings
All warning instructions marked on or supplied with the product
should be followed.
WARNING: This WARNING alerts users to areas of
the product where there is the possibility of personal
injury.
WARNING: This WARNING alerts users to areas of
the product where there are heated surfaces, which
should not be touched.
Electrical Supply
This product shall be operated from the type of electrical supply
indicted on the product 's data plate label. If you are not sure that
your electrical supply meets the requirements, please consult your
local power company for advice.
WARNING: This product must be connected to a
protective earth circuit.
This product is supplied with a plug that has a protective
earth pin. This plug will fit only into an earthed electrical outlet. This
is a safety feature.To avoid risk of electric shock, contact your
electrician to replace the electrical outlet if you are unable to insert
the plug into it. Never use an earthed adapter plug to connect the
product to an electrical outlet that lacks an earth connection
terminal.
Before cleaning this product, unplug the product from the electrical
outlet. Always use materials specifically designated for this product,
the use of other materials may result in poor performance and may
create a hazardous situation. Do not use aerosol cleaners, they may
be explosive and flammable under certain circumstances.
WARNING - Electrical Safety Information
• Use only power cord supplied with this equipment.
• Plug the power cord directly into a grounded electrical outlet. Do
not use an extension cord. If you do not know whether or not an
outlet is grounded, consult a qualified electrician.
• This equipment is to be operated from the type of electrical
supply indicated on the product data plate label. If this machine
needs to be moved to a different location, contact a Xerox
service representative or your authorized local representative or
service support organization.
• Improper connection of the equipment-grounding conductor can
result in electrical shock.
• Do not place this equipment where people might step on or trip
on the power cord.
• Do not place objects on the power cord.
• Do not override or disable electrical or mechanical interlocks.
• Do not obstruct the ventilation openings.
• Never push objects of any kind into slots or openings on this
equipment
• If any of the following conditions occur, switch off the power to
the machine immediately and disconnect the power cord from
the electrical outlet. Call an authorized local service
representative to correct the problem.
– The equipment emits unusual noise or odors.
i
– The power cord is damaged or frayed.
– A wall panel circuit breaker, fuse, or other safety device has
been tripped.
– Liquid is spilled into the copier/printer.
– The equipment is exposed to water.
– Any part of the equipment is damaged.
Do Not Do These:
• Never use a plug that lacks an earth connection terminal to
connect the product to an electrical outlet.
• Never attempt any maintenance function that is not specifically
described in this documentation.
Disconnect Device
The power cable is the disconnect device for this equipment. It is
attached to the back of the machine as a plug-in device. To remove
all electrical power from the equipment, disconnect the power cable
from the electrical outlet.
Operational Safety Information
To ensure the continued safe operation of your Xerox equipment,
follow these safety guidelines at all times.
Do These:
• Always connect equipment to a correctly grounded power outlet.
If in doubt, have the outlet checked by a qualified electrician.
• This equipment must be connected to a protective earth circuit.
This equipment is supplied with a plug that has a protective
earth pin. This plug will fit only into an earthed electrical outlet.
This is a safety feature. To avoid risk of electric shock, contact
your electrician to replace the electrical outlet if you are unable
to insert the plug into it. Never use a plug that lacks an earth
connection terminal to connect the product to an electrical
outlet.
• Always follow all warnings and instructions that are marked on
or supplied with the equipment.
• Always exercise care when moving or relocating equipment.
Please contact your local Xerox Service Department, or your
local support organization to arrange relocation of the product to
a location outside of your building.
• Always locate the equipment in an area that has adequate
ventilation, and the room for servicing. See install guide for
minimum dimensions
• Always use materials and supplies specifically designed for your
Xerox equipment. Use of unsuitable materials may result in poor
performance.
• Always unplug this equipment from the electrical outlet before
cleaning.
• This equipment should not be placed in a built-in installation
unless proper ventilation is provided, please contact your
Authorized local dealer for further information.
• Never remove covers or guards that are fastened with screws.
There are no operator serviceable areas within these covers.
• Never locate the equipment near a radiator or any other heat
source.
• Never push objects of any kind into the ventilation openings.
• Never override or "cheat" any of the electrical or mechanical
interlock devices.
• Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the electrical outlet and
contact your local Xerox Service Representative or Service
Provider immediately.
Maintenance Information
Do not attempt any maintenance procedure that is not specifically
described in the documentation that is supplied with your copier/
printer.
• Do not use aerosol cleaners. The use of cleaners that are not
approved may cause poor performance of the equipment, and
could create a dangerous condition.
• Use supplies and cleaning materials only as directed in this
manual. Keep all of these materials out of the reach of children.
• Do not remove covers or guards that are fastened with screws.
There are no parts behind these covers that you can maintain or
service.
• Do not perform any maintenance procedures unless you have
been trained to do them by an authorized local dealer or unless
a procedure is specifically described in the user manuals.
Ozone Safety Information
This product will produce ozone during normal operation. The ozone
produced is heavier than air and is dependent on copy volume.
Providing the correct environmental parameters as specified in the
Xerox installation procedure will ensure that the concentration levels
meet safe limits.
ii
If you need additional information about ozone, please request the
Xerox publication Ozone by calling 1-800-828-6571 in the United
States and Canada. In other markets please contact your authorized
local dealer or Service Provider.
Agency Standard
Underwriters Laboratories
Inc.
UL60950-1st Edition (USA/Canada)
For Consumables
Store all consumables in accordance with the instructions given on
the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, print cartridges or toner containers into an
open flame.
Radio Frequency Emissions
United States, Canada, Europe, Australia/New Zealand
NOTE: This equipment has been tested and found to comply with
the limits for a class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications.
Changes and modifications to this equipment not specifically
approved by Xerox may void the user's authority to operate this
equipment.
SEMKO IEC60950-1st Edition (2001)
This product was manufactured under a registered ISO9001 Quality
system.
Regulatory Information
CE Mark
The CE mark applied to this product symbolizes Xerox's declaration
of conformity with the following applicable Directives of the
European Union as of the dates indicated:
January 1, 1995: Council Directive 72/23/EEC amended by Council
directive 93/68/EEC, approximation of the laws of the member
states related to low voltage equipment.
January 1, 1996: Council directive 89/336/EEC, approximation of
the laws of the member states related to electromagnetic
compatibility.
March 9, 1999: Council Directive 99/5/EC, on radio equipment and
telecommunications terminal equipment and the mutual recognition
of their conformity.
Laser Safety Information
CAUTION: Use of controls, adjustments or performance of
procedure other than those specified herein may result in
hazardous light exposure.
With specific regard to laser safety, the equipment complies with
performance standards for laser product set by government,
national and international agencies as a Class 1 laser product. It
does not emit hazardous light, as the beam is totally enclosed during
all phases of customer operation and maintenance.
Product Safety Certification
This product is certified by the following Agency using the Safety
standards listed.
A full declaration of conformity, defining the relevant directives and
referenced standards, can be obtained from your Authorized local
dealer.
WARNING: In order to allow this equipment to operate in
proximity to Industrial Scientific and Medical (ISM) equipment,
the external radiation from the ISM equipment may have to be
limited or special mitigation measures taken.
iii
Environmental Compliance
USA
Energy Star
As an ENERGY STAR® partner, Xerox Corporation
has determined that (the basic configuration of) this
product meets the ENERGY STAR guidelines for
energy efficiency.
The ENERGY STAR and ENERGY STAR MARK
are registered United States trademarks.
The ENERGY STAR Office Equipment Program is
a team effort between U.S., European Union and
Japanese governments and the office equipment
industry to promote energy-efficient copiers,
printers, fax, multifunction machine, personal
computers, and monitors. Reducing product energy
consumption helps combat smog, acid rain and
long-term changes to the climate by decreasing the
emissions that result from generating electricity.
Xerox ENERGY STAR equipment is preset at the
factory to enter a "low power" state and/or shut off
completely after a specified period of use. These
energy-saving features can reduce product energy
consumption in half when compared to
conventional equipment.
Environment Canada established the Environmental
Choice program in 1988 to help consumers identify
environmentally responsible products and services.
Copier, printer, digital press and fax products must
meet energy efficiency and emissions criteria, and
exhibit compatibility with recycled supplies. Currently,
Environmental Choice has more than 1600 approved
products and 140 licensees. Xerox has been a leader
in offering EcoLogo approved products.
Product Recycling and Disposal
European Union
Domestic/Household Environment
Application of this symbol on your equipment is
confirmation that you should not dispose of the
equipment in the normal household waste stream.
In accordance with European legislation, end of life
electrical and electronic equipment subject to disposal
must be segregated from household waste.
Private households within EU member states may
return used electrical and electronic equipment to
designated collection facilities free of charge. Please
contact your local disposal authority for information.
Canada
Environmental Choice
Terra Choice Environmental Serviced, Inc. of
Canada has verified that this product conforms to all
applicable Environmental Choice EcoLogo
requirements for minimized impact to the
environment.
As a participant in the Environmental Choice
program, Xerox Corporation has determined that
this product meets the Environmental Choice
guidelines for energy efficiency.
In some member states, when you purchase new
equipment, your local retailer may be required to take
back your old equipment free of charge. Please ask
you retailer for information.
Professional/Business Environment
Application of this symbol on your equipment is
confirmation that you must dispose of this equipment
in compliance with agreed national procedures.
In accordance with European legislation, end of life
electrical and electronic equipment subject to disposal
must be managed within agreed procedures.
Prior to disposal, please contact your local dealer or
Xerox representative for end of life takeback
information.
iv
North America
Xerox operates an equipment takeback and reuse/recycle program.
Contact your Xerox sales representative (1-800-ASK-XEROX) to
determine whether this Xerox product is part of the program. For
more information about Xerox environmental programs, visit
www.xerox.com/environment or for recycling and disposal
information, contact your local authorities. In the United States, you
may also refer to the Electronic Industries Alliance web site:
www.eiae.org.
Others Countries
Please contact your local waste authorities and request disposal
guidance.
v
1 Introduction
Congratulations on the purchase of your printer!
This chapter includes:
• Special features
• Printer overview
• Finding more information
Special features
Your new printer is equipped with several special features that improve
the print quality. You can:
Print with excellent quality and high speed
• You can print up to 1200 x 1200 dpi effective
output. See the Software Section.
• Your printer prints A4-sized paper at up to 28 ppm
and letter-sized paper at up to 30 ppm.For duplex
printing, your printer prints A4-sized paper at up to
b
19 ipm
Handle paper flexibly
• The multi-purpose tray supports letterheads,
envelopes, labels, transparencies, custom-sized
materials, postcards, and heavy paper. The multipurpose tray holds up to 50 sheets of plain paper.
• The 250-sheet tray 1 and 250-sheet optional tray 2
support plain paper in various sizes.
• Two output tray; select either the output tray (facedown) or the rear cover (face-up) for the most
convenient access.
• Straight-through paper path capability from the
multi-purpose tray to the rear cover.
Create professional documents
• Print Watermarks. You can customize your
9
8
documents with words, such as “Confidential.” See
the Software Section.
• Print Booklets. This feature enables you to easily
print a document to create a book. Once printed, all
you have to do is fold and staple the pages. See the
Software Section.
• Print Posters. The text and pictures of each page of
your document are magnified and printed across
the sheet of paper and can then be taped together
to form a poster. See the Software Section.
and letter-sized paper at up to 21 ipm.
Save time and money
1 2
3 4
Expand the printer capacity
a
* Zoran IPS Emulation compatible with PostScript 3
Print in various environments
• You can print in Windows 95/98/Me/NT 4.0/2000/XP/2003.
• Your printer is compatible with Macintosh (Phaser 3428/DN only).
• Your printer comes with both Parallel and USB interfaces.
• You can also use a network interface. The Phaser 3428/DN come
with a built-in network interface, 10/100 Base TX.
• This printer allows you to use toner save mode to
save toner. See page 2.7.
• You can print on both sides of the paper to save
paper (Double-sided printing).
• You can print multiple pages on a single sheet of
paper to save paper (2-Up printing). See the
Software Section.
• You can use preprinted forms and letterhead with
plain paper. See the Software Section.
• This printer automatically conserves electricity
by substantially reducing power consumption
when not in use.
• The Phaser 3428/D has 32 MB of memory which
can be expanded to 288 MB. The Phaser 3428/DN
has 64 MB of memory which can be expanded to
320 MB. See page 10.1.
• A Network interface enables network printing.
• You can add a 250-sheet optional tray 2 to your
printer. This tray lets you add paper to the printer
less often.
• A PostScript 3 Emulation* (PS) enables PS
printing (Phaser 3428/DN only).
• © Copyright 1995-2005, Zoran Corporation.
All rights reserved. Zoran, the Zoran logo,
IPS/PS3 and OneImage are trademarks of
Zoran Corporation.
* 136 PS3 fonts
• Contains UFST and MicroType from
Monotype Imaging Inc.
a. pages per minute
b. images per minute
1.1 <
Introduction>
Printer features
The table below lists a general overview of features supported by your
printer.
(I: Installed, O: Option, NA: Not Available)
Features Phaser 3428/D Phaser 3428/DN
IEEE 1284 Parallel I I
USB 2.0 I I
Printer overview
Front view
Network Interface
(Ethernet 10/100 Base TX)
PostScript* Emulation NA I
Duplex printing
a. Printing on both sides of paper.
a
NA I
II
1.2 <
1
2
3
4
5
6
Introduction>
output tray
control panel
handle
paper level indicator
optional tray 2
tray 1
* The figure above shows an Phaser 3428/
DN with all available options.
7
multi-purpose tray
8
front cover
9
output support
multi-purpose tray
10
paper width guides
multi-purpose tray
11
extension
Rear view
Control panel overview
1
Stop: Cancel an operation at any time.
2
Back: Sends you back to the upper menu level.
1
control board cover
2
network port
3
USB port
4
parallel port
optional tray 2 cable
5
connector
* The figure above shows an Phaser 3428/DN
with all available options.
6
duplex unit
7
power receptacle
8
power switch
9
rear cover
3
Status: Shows the status of your printer. See page 9.6.
Menu: Enters Menu mode and arrows through the available
4
menus.
LCD: Displays the printer status, error messages and menus
5
in progress.
Up Arrow button: The option available in the selected menu
6
increase values.
7
OK: Confirms the selection on the display.
Down Arrow button: The option available in the selected
8
menu decrease values.
1.3 <
Introduction>
Finding more information
You can find information for setting up and using your from the following
resources, either printed or onscreen.
Quick Install
Guide
Workcentre 3428
Online User’s
Guide
Printer Driver
Help
Provides information on setting up your printer
and, therefore, be sure to follow the
instructions in the guide to get the printer
ready.
Provides you with step-by-step instructions for
using your printer’s full features, and contains
information for maintaining your printer,
troubleshooting, and installing accessories.
This user’s guide also contains the Software
Section providing you with information on how
to print documents with your printer on various
operating systems, and how to use the
supplied software utilities.
Note
You can access the user’s guides in
other languages from the Manual
folder on the printer driver CD.
Provides you with help information on printer
driver properties and instructions for setting up
the properties for printing. To access a printer
driver help screen, click Help from the printer
properties dialog box.
Selecting a location
Select a level, stable place with adequate space for air circulation. Allow
extra space for opening covers and trays.
The area should be well-ventilated and away from direct sunlight or
sources of heat, cold, and humidity. Do not set the printer close to the
edge of your desk or table.
Clearance space
Front: 500 mm (enough space
so that trays can be opened or
removed)
Back: 350 mm (enough space
to allow opening of the rear
cover or the duplex unit)
Right: 100 mm (enough space
for ventilation)
Left: 100 mm (enough space
to allow opening of the control
board cover)
Xerox website If you have Internet access, you can get help,
support, printer drivers, manuals, and order
information from the Xerox website,
www.xerox.com/office/support
.
1.4 <
Introduction>
2 System setup
This chapter provides step by step information on setting up your printer.
This chapter includes:
• Using control panel menus
• Menu overview
• Printing a demo page
• Changing the display language
• Using toner save mode
Using control panel menus
A number of menus are available to make it easy for you to change the
printer settings. The diagram on the next column shows the menus and
all of the menu items available in each menu. The items in each menu
and the options you can select are described in more detail in the tables
beginning on page 2.2.
Accessing control panel menus
You can control your printer from the printer’s control panel. You can also
set the control panel menus while the printer is in use.
1 Press Menu until the menu you want appears on the bottom line of
the display and press OK.
Menu overview
The control panel menus are used to configure the printer. The control
panel provides access to the following menus:
Information
(See page 2.2.)
Menu Map
Configuraton
Demo Page
PCL Font List
PS3 Font List
EPSON Font
Graphic
(See page 2.3.)
Resolution
Darkness
Image Enhance
a
Layout
(See page 2.2.)
Orientation
Simplex Margin
Duplex
Duplex Margin
Paper
(See page 2.3.)
Copies
Paper Size
Paper Type
Paper Source
Tray Chaining
2 Press the Scroll buttons until the desired menu item appears and
press OK.
3 If the menu item has sub menus, repeat step 2.
4 Press the Scroll buttons to access the desired setting option or the
required value.
5 Press OK to save your selection.
An asterisk (*) appears next to the selection on the display,
indicating that it is now the default.
6 Press Stop to return to Standby mode.
After 30 seconds of inactivity (no key being pressed), the printer
automatically returns to Standby mode.
Note
Print settings made from the printer driver on a connected
computer override the settings on the control panel.
System Setup
(See page 2.4.)
Language
Power Save
Auto Continue
Altitude Adj.
Auto CR
Job Timeout
Toner Save
Maintenance
Clear Setting
a. Available with the Phaser 3428/DN.
Emulation
(See page 2.5.)
Emulation Type
Setup
Network
(See page 2.6.)
TCP/IP
EtherTalk
NetWare
Ethernet Speed
Clear Setting
Network Info.
a
2.1 <
System setup>
Information menu
This menu contains printer information pages that give details about the
printer and its configuration.
Item Explanation
Duplex
Values: Off, Long Edge, Short Edge
Item Explanation
Menu Map The menu map shows the layout and current
settings of the control panel menu items.
Configuraton The configuration page shows the printer’s
current configuration. See page 8.1.
Demo Page The demo page allows you to check if your
printer properly performs printing. See
page 2.6.
PCL Font List
PS3 Font List
The font sample list shows all of the fonts
currently available in the selected language.
EPSON Font
Note
This PS3 Font List is available only
with the Phaser 3428/DN.
Layout menu
Use the Layout menu to define all settings relating to output.
Item Explanation
Orientation
Values: Portrait, Landscape
Choose the default orientation of the print image
on the page.
Landscape
Simplex
Margin
Portrait
Values: 0.0
Set the margin of print materials for one-sided
printing. You can increase or decrease the value in
0.1 mm increments.
• Top Margin: Set the top margin, from 0.0 to 250
mm.
• Left Margin: Set the left margin, from 0.0 to 164
mm.
Duplex
Margin
To print on both sides of paper, choose the binding
edge as follows.
•
Long Edge
: Flip on the long edge. Prints pages
to read like a book.
•
Short Edge
: Flip on the short edge. Prints pages
to read by flipping over like a note pad.
2
25
Long Edge in the
Portrait orientation
2
5
Short Edge in the
Portrait orientation
3
3
3
5
Long Edge in the
Landscape orientation
2
Short Edge in the
Landscape orientation
3
5
Select Off to print on one side of the paper.
Values: Top/Left, Short/Long
In this menu, you can set the margins for doublesided printing. You can increase or decrease the
value in 0.1 mm increments.
• Top Margin: Set the top margin, from 0.0 to 9.9
mm.
• Left Margin: Set the left margin, from 0.0 to 9.9
mm.
• Short Binding: Set the bottom margin of the
back of the page for short binding, from 0.0 to 22
mm.
• Long Binding: Set the right margin of the back
of the page for long binding, from 0.0 to 22 mm.
2.2 <
System setup>
Paper menu
Graphic menu
Use the Paper menu to define all settings relating to print material input
and output, as well as the specific print material you are using with your
printer.
Item Explanation
Copies
Values: 1 ~ 999
Set the default number of copies by selecting any
number from 1 to 999.
Paper Size
Values: A4, A5, A6, JIS B5, ISO B5, Letter,
Legal, Executive, No.10 Env., Monarch Env., DL
Env., C5 Env., C6 Env., US Folio, Oficio,
Custom Paper
Select the paper size currently loaded in the tray.
Paper Type
Values: Plain Paper, Bond, Transparency,
Envelope, Labels, Card Stock, Preprinted, Color
Paper, Cotton Paper, Recycled, Archive,
Thick, Thin
Select the paper type currently loaded in the tray.
Paper
Source
Values: Auto, Tray 1, Tray 2, MP Tray,
Manual Tray,
Using this item, you can set which tray you want to
use.
Auto
• If you select
, the printer can automatically
determine the source.
•Select MP Tray or Manual Tray to use the multi-
purpose tray.
• Tray 2 is available only when an optional tray 2 is
installed.
Use the Graphic menu to change settings affecting the quality of the
printed characters and images.
Item Explanation
Resolution
Values: 600dpi-Normal, 1200dpi-Best
Specify the number of dots printed per inch (dpi).
The higher the setting, the sharper printed
characters and graphics.
• If your print jobs are mostly text, select
for the highest quality printing.
Normal
• Select
1200dpi-Best
when your job contains
600dpi-
bitmapped images, such as scanned photos or
some graphics, that will benefit from enhanced
line screening.
Darkness
Values: Normal, Light, Dark
You can lighten or darken the print on the page by
changing the toner density setting. The
Normal
setting usually produces the best result. Use the
Light
toner density setting to save toner.
Image
Enhance
Values: Normal, Text Enhance
This item enhances the print quality.
•
Normal
: Doesn’t enhance the quality.
Text Enhance
•
: Enhances letters and simple
figures.
Tray
Chaining
Values: Off, On
Auto
When you select any other value except
Paper Source
and the selected tray is empty, the
from
printer automatically prints from other trays.
If this menu item is set to Off, the Status LED lights
red and the printer doesn’t work until you insert
paper into the specified tray.
2.3 <
System setup>
System Setup menu
Use the System Setup menu to configure a variety of printer features.
Item Explanation
Language
Power Save
Auto
Continue
Altitude Adj.
Auto CR
Values: English, FRANCAIS, Espanol,
B. Portugues, Deutsch, Italiano,...
This setting determines the language of the text
that appears on the control panel display and
information printing.
Values: [ 5] Min, [ 10 ] Min, [ 15 ] Min,
[ 30 ] Min, [ 60 ] Min, [ 120 ] Min
When the printer does not receive data for an
extended period of time, power consumption is
automatically lowered. You can set how long the
printer waits before going to power save mode.
Values: Off, On
This item determines whether or not the printer
continues printing when it detects the paper
unmatched to your paper setting.
• Off: If a paper mismatch occurs, the message
will remain on the display and the printer will
remain off-line until you insert the correct paper.
• On: If the paper is mismatched occurs, an error
message will display. The printer will go offline
for 30 seconds, then automatically clear the
message and continue printing.
Values: Plain, High
You can optimize print quality according to your
altitude.
Values: LF, LF+CR
This item allows you to append the required
carriage return to each line feed.
Refer to the following samples:
AA
BB
CC
LF LF+CR
AA
BB
CC
Item Explanation
Job Timeout
Values: 0 ~ 1800 sec
You can set the length of time the printer waits
before printing the last page of a print job that
does not end with a command to print the page.
When a print time-out occurs, the printer prints the
page in the print buffer.
Toner Save
Values: Off, On
Selecting this item extends the life of your toner
cartridge and reduces your cost per page without
a significant reduction in print quality.
• Off: If you don’t need to save toner when
printing a document, select this option.
• On: Select this item to allow the printer to use
less toner on each page.
Maintenance This item allows you to maintain your printer.
Clean Drum
•
: Cleans the OPC drum of the
cartridge and produces a cleaning sheet with
toner debris on it.
Clean Fuser
•
: Cleans the fuser unit inside of the
printer and produces a cleaning sheet with
toner debris on it.
• CLR Empty MSG.: Prevents the Toner Low
Replace Toner message from appearing on the
display. Once you have selected On, this
setting will be permanently written to the
memory of the toner cartridge, and this menu
will be disappeared from the Maintenance
menu.
Supplies Life
•
: This item allows you to check how
many pages are printed and how much toner
are left in the cartridge.
Clear Setting This menu item allows you to restore the printer’s
factory default settings.
2.4 <
System setup>
Emulation menu
Use the Emulation menu to configure printer language emulation.
Item Explanation
Emulation
Type
Setup
Values: Auto, PCL, PostScript, EPSON, IBM
ProPrint
The printer language defines how the computer
communicat es w ith the printer.
If you select Auto, your printer can change the
printer language automatically.
Note
This PostScript is available only with the
Phaser 342 8/DN.
Values: PCL, PostScript, EPSON
See the tables on page 2.5 to configure the printer
language.
Note
This PostScript is available only with the
Phaser 342 8/DN.
Item Explanation
Courier
Values: Regular, Dark
This item lets you select the version of Courier font to
use.
Pitch
Values: 0.44 ~ 99.99 (0.01 unit)
When you select one between PCL1 and PCL7 from
Typeface
the
menu, you can determine the font size by
setting the number of charac ters that will print in one
horizontal inch of type. The default value, 10 is the
best size.
Lines
Values: 5 ~ 128
This item allows you to set vertical spacing from 5 to
128 lines for the default paper size. The lines may
differ according to the paper size and printing
orientation.
PostScript (Phaser 3428/DN only)
This menu provides you with the Print PS Error menu item.
PCL
This menu sets the PCL emul ation configuration. You can set the font
type, symbol type, lines per page, and point size.
Item Explanation
Typeface
Symbol
Point Size
Values: PCL1 ~ PCL68
You can select the standard font to be used in PCL
emulation.
• PCL1~PCL7’s interval between letters is fixed, and
PCL8~PCL45’s interv al is proportional to the font
type and point size. You can adjust the fo nt size of
PCL1~PCL7, PCL55, PCL56 using the Pitch item,
and PCL8~PCL45, PCL 57~ P CL68 can do using
Point Size
item.
• PCL46~PCL54’s inter v al and point size are fixed.
Val ue s : RO MAN8 ~ PC737
This item selects the symbol to be used in PCL
emulation. The symbol is the group of numbers,
marks, and special signs being used when printing
letters.
Values: 4.00 ~ 999.75 (0.25 unit)
When you select one between PCL8 and PCL45 from
Typeface
the
menu, you can determine the font size by
setting the height of the characters in the font.
Item Explanation
Print PS
Error
Values: On, Off
Y o u c a n s el ect whether or not your printe r pr in ts an
error list when a PS error occurs.
• Select On to print PS 3 emulation er r ors. If an error
occurs, the job stops processing, the error message
prints, and the printer flushes the job.
• If this menu is set to Off, the job is flushed without an
indication of the error.
EPSON
This menu sets the EPSON emulation configuration.
Item Explanation
2.5 <
Font
Character
Set
System setup>
Values: SANSERIF, ROMAN
You can select the standard font will be used in
EPSON emulation.
Values: USA, F RANCE, GERMAN Y, UK,
DENMARK1, SWEDEN, ITALY, SPAIN1, JAPAN,
NORWAY, DENMAR K2, SPAIN 2, LATIN
This item allows you to select a character set of the
desired language.
Item Explanation
Item Explanation
Character
Tab.
Pitch
LPI
Auto
Wrap
Values: ITALIC, PC437US, PC850
This item selects the character set.
Values: 10, 12, 17.14, 20
You can determine the font size by setting the number
of characters that will print in one horizontal inch of
type.
Values: 6, 8
You can set the number of lines printed in one vertical
inch.
Values: Off, On
This item determines whether or not the printer
automatically performs line feed when the data
overflows the printable area of the print material.
Network menu (Phaser 3428/DN only)
This menu lets you configure the network interface installed in your
printer. You can reset the network interface and print a configuration
page.
NetWare
Ethernet
Speed
Clear
Setting
Network
Info.
Values: Auto, 802.2, 802.3, Ethernet II, SNAP, Off
This item lets you select the IPX frame type.
• Auto: You can set the frame type automatically.
• 802.2: Select this value to use the IEEE 802.2
frame type.
• 802.3: Select this value to use the IEEE 802.3
frame type.
• Ethernet II: Select this value to use the Ethernet 2
frame type.
• SNAP: Select this value to use the SNAP frame
type.
• Off: You can disable the NetWare protocol.
Values: Auto, 10M Half, 10M Full,
100M Half, 100M Full
This item allows you to select the ethernet speed.
This item performs a simple reset and restores the
factory default settings for the network
configuration. This setting will only take effect after
you have reset the printer.
This item print a page showing the network
parameters you set.
Item Explanation
TCP/IP
EtherTalk
Values: DHCP, BOOTP, Static
This item allows you to manually set the TCP/IP
addresses or receive the addresses from the
network.
• DHCP: The DHCP server allots the IP address to
you automatically.
• BOOTP: The BOOTP server allots the IP address
to you automatically.
• Static: You can enter IP address, subnet mask,
and gateway manually.
Values: Off, On
This item lets you select whether or not you use the
EtherTalk protocol.
Printing a demo page
Print a demo page to make sure that the printer is operating correctly.
1 Press Menu and then OK when Information appears.
2 Press the Scroll buttons until Demo Page appears and press OK.
A demo page prints out.
Changing the display language
To change the language that is displayed on the control panel, follow
these steps:
1 Press Menu until System Setup appears on the bottom line of the
display and press OK.
2 Press OK when Language appears.
3 Press the Scroll buttons to select the language you want and press
OK.
4 Press Stop to return to Standby mode.
2.6 <
System setup>
Using toner save mode
Toner save mode allows the printer to use less toner on each page.
Activating this mode extends the life of your toner cartridge and reduces
your cost per page beyond what one would experience in the normal
mode, but it reduces print quality. This setting is not available with the
1200 dpi setting.
There are two ways to enable this mode:
From the control panel
To change the toner save mode from the control panel, follow these
steps:
1 Press Menu until System Setup appears on the bottom line of the
display and press OK.
2 Press OK when Toner Save appears.
3 Press the Scroll buttons to display On on the bottom line and press
OK.
Selecting Off means that the toner save mode is deactivated.
4 Press Stop to return to Standby mode.
From the software application
You can set toner save mode from the printer properties window on your
printer driver. See the Software Section.
2.7 <
System setup>
3 Software overview
This chapter gives you an overview of the software that comes with your
printer. Further details about installing and using the software are
explained in the Software Section.
This chapter includes:
• Supplied software
• Printer driver features
• System requirements
Supplied software
You must install the printer software using the supplied CD after you
have set up your printer and connected it to your computer.
CD provides you with the following software:
CD Contents
Printer
software CD
Windows • Printer driver: Use this driver to
take full advantage of your printer’s
features.
• Status Monitor: Appears when
printing errors occur.
• Printer Settings Utility:You can
configure print settings.
•
Postscript Printer Description
(PPD) file
to print documents with complex fonts
and graphics in the PostScript
language. (Phaser 3428/DN only)
•
SetIP
printer’s TCP/IP addresses.
(
Phaser 3428/DN
•User’s Guide in PDF
: Use the PostScript driver
: Use this program to set your
only)
Macintosh
(
Phaser
3428/DN
only)
•
Postscript Printer Description (PPD)
file
: Use this file to run your printer from
a Macintosh computer and print
documents.
3.1 <
Software overview>
Printer driver features
System requirements
Your printer drivers support the following standard features:
• Paper source selection
• Paper size, orientation and media type
• Number of copies
In addition, you can use various special printing features. The following
table shows a general overview of features supported by your printer
drivers:
Feature
Toner save O O X
Print quality option O O O
Poster printing O
Multiple pages per sheet
(N-up)
Fit to page printing O O O
Scale printing O O O
Different source for first
page
Windows Macintosh
PCL 6 PostScript
OO O
O
a
PostScript
X X
XO
a
Before you begin, ensure that your system meets the following
requirements:
Windows
Item Requirements Recommended
Operating
system
CPU Windows 95/98/
RAM Windows 95/98/
Free disk
space
Windows 95/98/Me/NT 4.0/2000/XP/2003
Me/NT 4.0/2000
Windows XP/
2003
Me/NT 4.0/2000
Windows XP/
2003
Windows 95/98/
Me/NT 4.0/2000
Windows XP/
2003
Pentium II
400 MHz or
higher
Pentium III
933 MHz or
higher
64 MB or more 128 MB
128 MB or more 256 MB
300 MB or more 1 GB
1GB or more 5GB
Pentium III
933 MHz
Pentium IV
1GHz
Watermark O X X
Overlay O
a Phaser 3428/DN
Note
Overlay is not supported in Windows NT 4.0
only
X X
Internet
Explorer
5.0 or higher
Note
For Windows NT 4.0/2000/XP/2003, users who have an
administrator right can install the software.
Macintosh (Phaser 3428/DN only)
Item Requirements
Operating system Macintosh 8.6 ~ 9.2 and 10.1 ~ 10.4
RAM 128 MB
Free disk space 200 MB
Connection USB interface, Network interface
3.2 <
Software overview>
4
Network setup (Phaser 3428/DN only)
This chapter gives you step-by-step instructions for setting up your
printer for network connections.
This chapter includes:
• Introduction
• Supported operating systems
• Configuring TCP/IP
• Configuring EtherTalk
• Configuring IPX frame types
• Setting Ethernet speed
• Restoring the network configuration
• Printing a network configuration page
Supported operating systems
The following table shows the network environments supported by the
printer:
Item Requirements
Network interface • 10/100 Base-TX
Network operating
system
Network protocols • NetWare IPX/SPX
• Novell NetWare 4.x, 5.x, 6.x
• Windows 95/98/Me/NT 4.0/2000/XP/2003
• Mac OS 8.6 ~ 9.2 and 10.1 ~ 10.4
• Various Linux OS
• TCP/IP on Windows
•EtherTalk
Introduction
Once you have connected your printer to a network with an RJ-45
Ethernet cable, you can share the printer with other network users.
You need to set up the network protocols on the printer to use it as your
network printer.
Via the control panel
You can set up the following basic network parameters through the
printer’s control panel:
• Configure TCP/IP
• Configure IPX frame types for NetWare
• Configure EtherTalk
Dynamic addressing
server
• IPX/SPX: Internet Packet eXchange/Sequenced Packet eXchange
• TCP/IP: Transmission Control Protocol/Internet Protocol
• DHCP: Dynamic Host Configuration Protocol
• BOOTP: Bootstrap Protocol
•DHCP, BOOTP
4.1 <
Network setup (Phaser 3428/DN only)>
Configuring TCP/IP
Configuring EtherTalk
Your printer can be set up with a variety of TCP/IP network information,
such as an IP address, a subnet mask, a gateway, and DNS addresses.
There are several ways in which your printer can be assigned a TCP/IP
address, depending on your network.
• Static addressing: A TCP/IP address is assigned manually by the
system administrator.
• Dynamic addressing via BOOTP/DHCP (default): A TCP/IP address
is assigned automatically by the server.
Note
Before configuring TCP/IP, you need to set the network
protocol to TCP/IP.
Static addressing
To enter a TCP/IP address from your printer’s control panel, take the
following step:
1 Press Menu until Network appears on the bottom line of the
OK
display and press
2 Press OK when TCP/IP appears.
3 Press the Scroll buttons until Static appears and press OK.
4 Press OK when IP Address appears.
5 Set the first byte between 0 and 255 using the Scroll buttons and
press OK to move to the next byte.
Repeat this to complete the address from the 1st byte to the 4th
byte.
6 When you have finished, press OK.
7 Repeat step 5 and 6 to configure the other TCP/IP parameters:
subnet mask and gateway address.
8 Press Stop to return to Standby mode.
.
Dynamic addressing (BOOTP/DHCP)
To have a TCP/IP address assigned automatically by the server, take the
following step:
1 Press Menu until Network appears on the bottom line of the
display.
EtherTalk is AppleTalk used in an Ethernet network. This protocol is
widely used in Macintosh network environments. To use EtherTalk, take
the following step:
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Scroll buttons until EtherTalk appears and press OK.
3 Press the Scroll buttons until On appears and press OK.
4 Press Stop to return to Standby mode.
Configuring IPX frame types
To use IPX/SPX protocol networks (for example, Novell NetWare), the
format of the network communication frames must be specified for the
printer. In most cases, you can keep the
manually set the frame type format, if required. Take the following step
to change the frame type format:
1 Press Menu until Network on the bottom line of the display and
press OK.
2 Press the Scroll buttons until NetWare appears and press OK.
3 Press the Scroll buttons until the desired frame type appears.
• Auto: Automatically senses and limits the frame type to the first
one detected.
• 802.2: Limits the frame type to IPX over IEEE 802.2 with IEEE
802.3 frames. All others will be discarded.
• 802.3: Limits the frame type to IPX over IEEE 802.3 frames. All
others will be discarded.
• Ethernet II: Limits the frame type to IPX over Ethernet Frames. All
others will be discarded.
• SNAP: Limits the frame type to IPX over SNAP with IEEE 802.3
frames. All others will be discarded.
• Off: The IPX/SPX protocol is disabled.
4 Press OK to save the selection.
5 Press Stop to return to Standby mode.
Auto setting. However, you can
2 Press OK when TCP/IP appears.
3 Press the
OK
4 Press
Scroll
buttons until
.
Stop
to return to Standby mode.
DHCP
or
BOOTP
appears and press
4.2 <
Network setup (Phaser 3428/DN only)>
Setting Ethernet speed
You can select the communication speed for Ethernet connections.
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Scroll buttons until Ethernet Speed appears and press
OK.
3 Press the Scroll buttons until the speed you want appears and
press OK.
4 Press Stop to return to Standby mode.
Restoring the network configuration
You can return the network configuration to its default settings.
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Scroll buttons until Clear Setting appears and press
OK.
3 Press OK when Yes appears to restore the network configuration.
4 Power the printer off and back on.
Printing a network configuration page
The network configuration page shows how the network interface card
on your printer is configured.
1 Press Menu until Network appears on the bottom line of the
display and press OK.
2 Press the Scroll buttons until Network Info. appears and press
OK.
3 Press OK when Yes appears.
The network configuration page prints out.
4.3 <
Network setup (Phaser 3428/DN only)>
5 Loading print media
This chapter will help you understand types of paper you can use with
your printer and how to properly load paper in the different paper trays
for the best print quality.
This chapter includes:
• Selecting print media
• Loading paper
• Selecting an output location
Selecting print media
You can print on a variety of print media, such as plain paper, envelopes,
labels, and transparencies. Always use print media that meet the
guidelines for use with your printer. Print media that does not meet the
guidelines outlined in this user’s guide may cause the following
problems:
• Poor print quality
• Increased paper jams
• Premature wear on the printer.
Properties, such as weight, composition, grain, and moisture content,
are important factors that affect the printer’s performance and the output
quality. When you choose print materials, consider the following:
• Desired outcome: The print media you choose should be appropriate
for your project.
• Size: You can use any size media that fits easily within the paper
adjusters of the paper tray.
• Weight: Your printer supports print media weights as follows:
- 60 to 90 g/m
- 60 to 163 g/m
- 75 to 90 g/m
• Brightness: Some print media are whiter than others and produce
sharper, more vibrant images.
• Surface smoothness: The smoothness of the print media affects how
crisp the printing looks on the paper.
2
(16 to 24 lb bond) for the tray 1 and optional tray 2
2
(16 to 43 lb bond) for the multi-purpose tray
2
(20 to 24 lb) for the duplex printing
Notes
• Some print media may meet all of the guidelines in this
section and still not produce satisfactory results. This may be
the result of improper handling, unacceptable temperature
and humidity levels, or other variables over which Xerox
no control.
• Before purchasing large quantities of print media, ensure that
it meets the requirements specified in this user’s guide.
has
Caution
Using print media that does not meet these specifications may
cause problems, requiring repairs. Such repairs are not
covered by Xerox’s warranty or service agreements.
5.1 <
Loading print media>
Supported sizes of paper
Type Size Dimensions Weight
Plain paper
Envelope
Letter 215.9 x 279 mm (8.5 x 11 inches)
Legal 215.9 x 355.6 mm (8.5 x 14 inches)
Folio 216 x 330.2 mm (8.5 x 13 inches)
Oficio 216 x 343 mm (8.5 x 13.5 inches)
A4 210 x 297 mm (8.27 x 11.69 inches)
JIS B5 182 x 257 mm (7.18 x 10.12 inches)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
Executive 184.2 x 266.7 mm (7.25 x 10.5 inches)
A5 148.5 x 210 mm (5.85 x 8.27 inches)
A6 105 x 148.5 mm (4.13 x 5.85 inches)
Envelope B5 176 x 250 mm (6.93 x 9.84 inches)
Envelope Monarch 98.4 x 190.5 mm (3.88 x 7.5 inches)
Envelope COM-10 105 x 241 mm (4.12 x 9.5 inches)
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Envelope C5 162 x 229 mm (6.38 x 9.02 inches)
Envelope C6 114 x 162 mm (4.49 x 6.38 inches)
a
• 60 to 90 g/m2 (16 to 24 lb
bond ) for the tray
• 60 to 163 g/m2 (16 to 43 lb
bond ) for the multipurpose tray
75 to 90 g/m
2
(20 to 24 lb)
Capacity
b
• 250 sheets of 75 g/m
(20 lb bond) paper for the
tray
• 50 sheets for the multipurpose tray
5 sheets of 75 g/m
2
(20 lb) in
the multi-purpose tray
2
Transparency Letter, A4 Refer to the Plain paper section 138 to 146 g/m
Letter, Legal, Folio,
Labels
Oficio, A4, JIS B5,
ISO B5, Executive,
Refer to the Plain paper section 120 to 150 g/m
A5, A6
Letter, Legal, Folio,
Card stock
Oficio, A4, JIS B5,
ISO B5, Executive,
Refer to the Plain paper section 60 to 163 g/m
A5, A6
Minimum size (custom) 76 x 127 mm (3.86 x 5.83 inches)
Maximum size (custom) 215.9 x 356 mm (8.5 x 14 inches)
a. If media weight is over 24 lb (90 g/m2), use the multi-purpose tray.
b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
60 to 163 g/m
(16 to 43 lb bond )
Note
For duplex printing, A4, Letter, Oficio, Legal, and Folio sizes are supported.
2
2
(32 to 40 lb)
2
(16 to 43 lb)
2
5 sheets of 75 g/m2 (20 lb) in
the multi-purpose tray
2
5 sheets of 75 g/m
(20 lb) in
the multi-purpose tray
5 sheets of 75 g/m
2
(20 lb) in
the multi-purpose tray
5 sheets of 75 g/m2 (20 lb) in
the multi-purpose tray
5.2 <
Loading print media>
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