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®
XEROX
PhaserSMART
, The Document Company®, the stylized X®, CentreWare®, infoSMART®, Made For Each Other®, and
®
are registered trademarks of Xerox Corporation. Phaser™, PhaserPort™, and PhaserTools™are trademarks of
are registered trademarks of International Typeface Corporation.
™
, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™, Stempel
TrueType is a registered trademark of Apple Computer, Inc.
™
Albertus
Antique Olive
Eurostile
Novell
Distributed Print Services
Sun
of SPARC International, Incorporated. SPARCstation
, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation.
®
is a registered trademark of M. Olive.
™
is a trademark of Nebiolo.
®
, NetWare®, NDPS®, NDS®, and Novell Directory Services® are registered trademarks, and IPX™ and Novell
®
and Sun Microsystems® are registered trademarks of Sun Microsystems, Incorporated. SPARC® is a registered trademark
™
are trademarks of Novell, Incorporated.
™
is a trademark of SPARC International, Incorporated, licensed exclusively
to Sun Microsystems, Incorporated.
®
UNIX
is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited.
NERGY STAR
As an E
efficiency. The E
®
partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy
NERGY STAR name and logo are registered U.S. marks.
This product uses code for SHA-1 written by John Halleck, which is being used with his permission.
This product includes an implementation of LZW licensed under U.S. Patent 4,558,302.
Other marks are trademarks or registered trademarks of the companies with which they are associated.
Contents
For instructions on how to unpack and set up your printer, see the Setup Guide that
shipped with your printer. Basic information about using your printer and clearing
jams can be found on the Quick Reference Guide.The Quick Reference Guide and
Setup Guide can also be found on the Software and Documentation CD-ROM.
The Phaser 3420 Laser Printer embodies many features to meet your printing needs:
Great performance and superior print quality
Letter: 21 pages per minute (ppm) with 600 dpi full speed resolution
A4: 20 ppm with 600 dpi full speed resolution
Up to 144 Mbytes RAM memory
Flexible paper handling
Optional 500-Sheet Feeder (including tray)
Wide variety of productivity features
Easy to replace print cartridge
CentreWare IS provides an embedded web server to help manage, configure, and
troubleshoot the printer from your computer
Status Monitor provides on-screen notification and guidance if the printer needs help
Available Configurations
The Phaser 3420 Laser Printer is available in three configurations:
FeaturesPrinter Configuration
Maximum Print Speed Monochrome21
Memory (Standard)
Up to 144 Mbytes Optional
PostScript FontsOptional
PCL FontsYes
Automatic 2-Sided PrintingYes
Default Resolutions (dpi)600x600 dpi
500-Sheet FeederOptional
Network InterfaceStandard
16 Mbytes
Phaser™ 3420 Laser Printer
1
Front View
Printer Tour
Rear View
7
6
5
4
9
8
7
6
5
4
3
2
3450-036
1
2. On/Off Switch
3. Paper Gauge
4. Tray 2
5. Tray 1 (MPT) Release
6. Tray 1 (MPT)
7. Paper Output Support
8. Output Tray
9. Print Cartridge
1. Rear Door
2. Legal Paper Adjustment
3. Power cord receptacle
4. Optional Tray 3 Cable Connector
1. Front Panel
1
2
3
3450-037
5. IEEE 1284 Parallel Port
6. USB Port
7. Network Port
Printer Options and Supplies
The following printer options and supplies are available for Phaser 3420 printers:
Options and Supplies
ItemPart Number
32 Mbytes additional RAM memory097S03132
64 Mbytes additional RAM memory097S03133
128 Mbytes additional RAM memory097S03136
PostScript097N01393
500-Sheet Feeder (includes tray)097S03131
Standard-Capacity Print Cartridge (5,000 pages @ 5% area coverage)106R01033
High-Capacity Print Cartridge (10,000 pages @ 5% area coverage)106R01034
Phaser™ 3420 Laser Printer
2
Front Panel Layout
8
The front panel on your printer has three components:
The Alphanumeric Display displays status messages and front panel menus.
Error and Warning Messages
When there is a problem with the printer, the front panel LED (2) blinks red for an error and
yellow for a warning. An error or warning message is displayed in the Alphanumeric
Display (1).
R
eady
1
2
3450-045
Menu Map
The “Menu Map” is a visual representation of the front panel settings and information pages.
To print the “Menu Map”:
1. At the printer’s front panel, press the Menu button, then press the OK button.
2. Press the OK button to print the Menu Map.
Phaser™ 3420 Laser Printer
3
Printer Drivers
Print Icon
There are a number of information pages accessible through the front panel. When
the print icon appears before a title in the Menu Map:
1. Select that title at the front panel.
2. Press the OK button to print the page.
Information Pages
Your printer comes with a set of information pages that helps you solve printing problems and
obtain the best results from your printer. Access these pages from the printer’s front panel.
To print information pages:
1. At the printer’s front panel, press the Menu button, then press the OK button.
2. Select Info Pages, then press the OK button.
3. Select the appropriate information page, then press the OK button to print.
Note
Print the “Menu Map” to see other information pages available for printing.
Printer Drivers
Printer drivers enable your computer and printer to communicate and provide access to your
printer features. Install the printer driver from the Software and Documentation CD-ROM.
Available Printer Drivers
Xerox provides drivers for a variety of page description languages and operating systems. The
following drivers are available:
DriverSourceDescription
PCL6 DriverCD-ROMThe Printer Command Language driver can
be used for applications requiring PCL.
(Default driver)
Windows PostScript DriverCD-ROMThe PostScript driver is recommended to take
full advantage of PostScript. Available for
Windows 2000, Windows XP, and Windows
Server 2003.
(available with PS option only)
Macintosh OS DriverCD-ROMThis driver enables printing from a Macintosh
OS 9.x or higher.
(available with PS option only)
Phaser™ 3420 Laser Printer
4
Remote Control Panel
Printer Driver Features
The following chart displays the Xerox driver features that are available with specific
operating systems.
Windows 2000,
Feature
Print-Quality ModesBothBothPostScriptPostScript
2-Sided PrintingBothBothPostScriptPostScript
N-UpBothPCL6PostScriptPostScript
BookletBothPCL6——
Poster PrintingPCL6PCL6——
Fit to PageBothBothPostScriptPostScript
Mirrored OutputPostScriptPostScriptPostScript—
Negative OutputPostScriptPostScriptPostScript—
Windows XP,
Windows Server 2003
Windows 98
Windows MeMac OS 9Mac OS X
ScalingBothBothPostScriptPostScript
WatermarksPCL6PCL6——
Cover PagePCL6PCL6PostScript—
Remote Control Panel
The Remote Control Panel is a Windows utility that enables you to:
Set printer-specific settings in the printer
Download fonts and macros to your printer
The Remote Control Panel can be used for all Windows operating systems with a nonnetworked printer when connected with either the parallel interface or USB interface.
Installing the Remote Control Panel
The Remote Control Panel utility can be installed from the Software and Documentation CDROM.
Changing Settings with the Remote Control Panel
To change settings using the Remote Control Panel:
1. Click Start, select Programs, select Xerox Phaser 3420, then click Remote Control
Panel.
Phaser™ 3420 Laser Printer
5
Managing Your Printer
2. Make changes to the Remote Control Panel settings on the Printing, Config, Job, Te st
PCL, Flash Font and Macro, and PS 3 tabs.
Note
For information about the settings on these tabs, access the online help by clicking the
Help button.
3. Send the settings to the printer by clicking the Send button.
Note
Settings selected in the printer driver override settings selected in the Remote Control
Panel.
Managing Your Printer
There are a number of resources available to help you get the best quality prints from your
printer.
Printer’s IP Address
You need your printer’s IP address to change printer settings through CentreWare IS. Follow
these steps to identify your printer’s IP address:
1. At the printer’s front panel, press the Menu button, select Information, then press the
OK button.
2. Select Printer Ident, then press the OK button.
3. Select IP Address, then press the OK button.
Phaser™ 3420 Laser Printer
6
Printer Settings
CentreWare Internet Services (IS)
CentreWare IS a printer management tool that helps users and administrators accomplish
many tasks. It is available on all networked printers. With CentreWare IS you can:
Access remote diagnostics and troubleshooting information for printer problems.
Monitor printer and supply status.
Link to software updates and Technical Support.
CentreWare IS uses TCP/IP (your printer’s IP address) to communicate directly with an
embedded web server on the printer. CentreWare IS runs on any TCP/IP enabled computer
with a web browser.
Launching CentreWare IS
To launch CentreWare IS:
1. Launch your web browser.
2. Enter your printer's IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. For detailed information about CentreWare IS software, click HELP on the upper right of
the CentreWare IS screen.
Status Monitor
Status Monitor, installed with your printer driver and available only with Windows on a
network enabled printer, automatically checks the printer status and sends instant notification
to your computer if the printer needs attention.
Whenever the printer is unable to print your document, the printer automatically sends an onscreen message that provides helpful text and illustrations showing how to fix the printer.
Printer Settings
Tray Settings
Tray Sequence
You can specify the sequence the printer uses to select trays containing the correct paper type
and size for a print job. When a tray runs out of the correct paper during printing, the printer
selects the next tray in the sequence containing the correct paper type and size to continue
printing the job.
Phaser™ 3420 Laser Printer
7
Fonts
Changing Front Panel Language Display
To change the language used for the text on the front panel, CentreWare IS, and some
information pages:
1. At the printer’s front panel, press the Menu button, select Printer Setup, then press the
OK button.
2. Select General Setup, then press the OK button.
3. Select FP Language, then press the OK button.
4. Select the desired language, then press the OK button.
Fonts
Your printer uses the following types of fonts:
Resident fonts
Fonts downloaded into printer memory
Fonts downloaded with your print job from the application
Fonts downloaded into printer optional flash
Resident PostScript Fonts
Printer-resident fonts are always available for printing. All printers are shipped with PostScript
resident Roman fonts. Print a sample of the resident PostScript fonts at the front panel.
Resident PCL6Fonts
For PCL printing, the printer includes many typefaces, including Courier, Times, and Univers
typefaces in medium, bold, italic medium, and italic bold. Print a sample of resident PCL6
fonts at the front panel.
Phaser™ 3420 Laser Printer
8
Supported Papers
Printing
Supported Papers
Follow the guidelines in these tables to ensure the best print quality and avoid printer jams.
Note
Xerox highly recommends that you print transparencies and other specialty media from
Tray 1 (MPT) for best results.
Supported Papers, Transparencies, and Other Specialty Media
Tray 1 (MPT) Weight: 60–163 g/m2 (16–43 lb.)
Tray 2 and 3 Weight: 60–105 g/m
Duplex Weight: 75–90 g/m
Paper Type/SizeDimensions
Letter8.5 x 11 in.●●●●
Legal8.5 x 14 in.
US Folio8.5 x 13 in.●●●●
A4210 x 297 mm
B5-JIS182 x 257 mm
ISO-B5176 x 250 mm●●●
A5148 x 210 mm
Executive7.25 x 10.5 in.
A6 Postcard105 x 148 mm●
Envelopes
Monarch
#10 Commercial
C5
C6
DL
Transparencies
Letter
A4
Labels
Letter
A4
CustomWidth = 76.2 ~ 215.9 mm (3 ~ 8.5 in.);
3.88 x 7.5 in.
4.13 x 9.5 in.
162 x 229 mm
114 x 162 mm
110 x 220 mm
8.5 x 11 in.
210 x 297 mm
8.5 x 11 in.
210 x 297 mm
Length = 127 ~ 355.6 mm (5 ~ 14 in.)
2
(16–28 lb.)
2
(20–24 lb.)
Tray 1 (MPT)
Tray 2
Tray 3
2-Sided Printing
●●●●
●●●●
●●●
●●●
●●●
●
●
●
●
●
●●●●●
●
●
●
●
Phaser™ 3420 Laser Printer
9
Basic Printing
Basic Printing
For information about how to load paper in Tray 1 (MPT), Tray 2, or Tray 3, see the Quick
Reference Guide that came with your printer. The Quick Reference Guide can also be found on the Software and Documentation CD-ROM that came with your printer.
Note
A minimum clearance of 32 mm (12.6 in.) must be maintained at the rear of the printer.
See the Setup Guide that came with your printer for minimum clearances.
Changing Paper Type and Size at the Front Panel
If you have changed the paper size, at the printer’s front panel:
1. Press the Menu button, select Printer Setup, then press the OK button.
2. Select Paper Handling, then press the OK button.
3. Select Tray Size, then press the OK button.
4. Scroll to the paper size loaded, then press the OK button.
5. Press the Cancel button to return to the main menu.
If you have changed the paper type at the printer’s front panel:
1. Press the Menu button, select Printer Setup, then press the OK button.
2. Select Paper Handling, then press the OK button.
3. Select Tray Type, then press the OK button.
4. Scroll to the paper type loaded, then press the OK button.
5. Press the Cancel button to return to the main menu.
Phaser™ 3420 Laser Printer
10
Adjusting Printing Options
Factors Affecting Printer Performance
Many factors affect a print job. They include the print speed (stated in number of pages per
minute), the media used, download time, and printer processing time.
The computer download time and printer processing time are affected by several factors
including:
Printer memory
Connection type (network or USB)
Network operating system
Printer configuration
File size and type of graphics
Computer speed
Note
Additional printer memory (RAM) may improve overall printer functions, but will not
increase the pages per minute (ppm) ability of the printer.
Adjusting Printing Options
Setting Printing Options
Many printing options are available with the Xerox printer driver.
Selecting Printing Preferences in Windows
Printer preferences control all of your jobs, unless you overwrite them specifically for your
job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in
printer settings.
1. Click Start, select Settings, then click Printers.
2. In the Printers folder, right-click the icon for your printer.
3. From the popup menu, select Printer Preferences or Properties.
4. Make selections from the driver tabs. See the “PCL Printer Driver Options for Windows
Operating Systems” table or “PostScript Printer Driver Options for Windows Operating
Systems” table for specific printing options.
5. Click the OK button to save your selections.
Phaser™ 3420 Laser Printer
11
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