Xerox Phaser 3320DN/3320DNI
System Administrator Guide
Introduction
Welcome to the Xerox Phaser 3320DN/3320DNI System Administrator Guide. This chapter includes:
•Who should use this Guide? on page 8
•Machine Overview on page 9
•Control Panel Overview on page 10
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Who should use this Guide?
Who should use this Guide?
This guide is intended for System Administrators who need to install, setup and manage printers on
their network.
To use the procedures in this guide effectively, System Administrators must have previous experience
working in a network environment and must possess Supervisor, Administrator, Account Operator, or
equivalent rights to the network. They must also have prior knowledge of how to create and manage
network user accounts.
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Machine Overview
Machine Overview
The Xerox Phaser 3320DN/3320DNI are environmentally friendly printing machines providing
excellent quality and speed. The features and functions available on your machine depend on the
model you have purchased.
Display Screen: Displays the current machine status
and prompts during an operation.
Arrows: The up/down and left/right arrows are used to
scroll through the options available in the selected
menu, and to increase or decrease values.
OK: Confirms the selection on the screen.
Menu: Enters Menu Mode and enables you to access
options and settings.
Back: Used to go back one level in the menu.
Power Save: Sends the machine into Power Save
mode or Power Down. Press the button again to restart
the machine.
Stop: Pressing the Stop button stops an operation at
any time.
Status / Wireless LED: The color of the LEDs indicates
the machine’s current status. For more information
refer to the User Guide supplied with your machine.
Note: The Wireless LED applies to the Phaser
3320DNI only.
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Machine Connection
This chapter shows you how to connect your machine to a network and configure the Ethernet settings
and includes:
•Machine Parts and Connection Ports on page 12
•CentreWare Internet Services on page 18
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Machine Parts and Connection Ports
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Machine Parts and Connection Ports
Front View
Output TrayPaper Tray 1
Control PanelBypass Tray
Control Board CoverBypass Tray Extension
Front CoverBypass Tray Width Guides
Paper Level IndicatorOutput Tray Support
Paper Tray 2 (Optional)
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Rear View
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Machine Parts and Connection Ports
Network PortDuplex Unit
USB PortRear Door
Power SwitchPaper Tray Rear Cover
Power Receptacle
Initial Connection
The On/Off switch, the power outlet and the Network Port are at the rear of the machine. Follow these
steps to physically connect your machine to the network:
1.Connect the Power Cord to the machine and a suitable power supply outlet. The power cord must
be plugged into a grounded power socket.
2.Connect the Network Cable if required. The Phaser 3320DNI will also connect to a wireless
network, if available, when powered on.
Note: If you choose a wireless connection for your Phaser 3320DNI printer, you cannot use a
wired connection at the same time.
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Machine Parts and Connection Ports
Installation Wizard
On initial power On the Installation Wizard runs:
1.The Language menu displays. Press the arrow buttons to highlight the required language and
press OK.
2.The Metric Default menu displays. Press the arrow buttons to select one of the following and
press OK:
•Inches
•mm
3.The Default Paper menu displays. Press the arrow buttons to select one of the following and press OK:
•Letter
•A4
4.The Support Info menu displays.
a.Press the arrow buttons to select Cust. Support and press OK. Use the arrow buttons to enter
the customer support telephone number and press OK.
b.Press the arrow buttons to select Supplies Order and press OK. Use the arrow buttons to
enter the supplies ordering telephone number and press OK.
5.The Installation Complete screen displays. Press OK.
Administrator Access
The machine feature and setup options are accessed through the Menu button on the control panel.
The setup options should be set up and customized by the System Administrator. Access to these
options is sometimes password protected.
Entering a password:
6.Press the Menu button on the control panel.
7.Press the down arrow button to scroll to Network Setup and press OK. The Enter Password screen
displays.
8.Enter the machine password, the default is 1111:
•Press the up arrow button to get number 1 on the screen.
•Press the right arrow button to get the second number in the password.
•Continue pressing the up arrow to select the required number and the right arrow to move
across until you have entered the whole password.
9.Select OK.
Wireless Connectivity (Phaser 3320DNI)
The Phaser 3320DNI is compatible with 802.11 (Wi-Fi®) wireless networks, when used with an
external wireless adapter 802.11 Ethernet Bridge. The location where the machine is installed must be
covered by an 802.11 wireless network. This is typically provided by a nearby wireless access point or
router, which is physically connected to the wired Ethernet that serves the building.
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Machine Parts and Connection Ports
The machine supports connectivity via a wireless only connection if required.
Note If a wireless network is available, the Phaser 3320DNI will automatically configure wireless
networking when powered on.
There are several ways to configure Wireless Connectivity:
•At the Machine. For instructions refer to Configure Wireless Connectivity at the Machine
(Phaser 3320DNI) on page 15.
•Using Internet Services. For instructions refer to Configure Wireless Connectivity Using
Internet Services (Phaser 3320DNI) on page 19.
•With the Wireless SettingProgram. For instructions refer to Wireless Setup (Phaser
3320DNI) on page 40.
Configure Wireless Connectivity at the Machine (Phaser 3320DNI)
1.Press the Menu button on the control panel.
2.Press the arrow buttons to select Network Setup and press OK.
3.Enter the Administrator Password using the arrow buttons. The default is 1111. Refer to Entering a
password: on page 14.
4.4. Press the arrow buttons to select Wireless and press OK. The options are:
•Wi-Fi ON/OFF - allows you to enable or disable wireless connectivity.
•WPS Settings - allows you to select the Wi-Fi Protected Setup - the options are PBC or PIN.
•WLAN Default - allows you to restore the default wireless settings.
•WLAN Signal - allows you to view the strength of the wireless connection.
5.At the Wireless menu, press the arrow buttons to select Wi-Fi ON/OFF and press OK. Ensure that On is selected and press OK.
6.Press the arrow buttons to select WPS Settings and press OK.
7.Select Yes to apply the changes.
Configure Ethernet Settings
The Ethernet interface will automatically detect the speed of your network. The machine supports
hub/switch speeds of:
•Auto
•10M Full
•100M Full
•10M Half
•100M Half
•1 Giga Full
Set the Ethernet speed on the machine to match the speed set on your hub or switch:
Setting the Ethernet Speed at the Machine
1.Press the Menu button.
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Machine Parts and Connection Ports
2.Press the arrow buttons to highlight Network Setup and press OK.
3.Enter the Administrator Password using the arrow buttons. The default is 1111. Refer to Entering a
password: on page 14.
4.Use the arrow buttons to scroll to Ethernet Speed and press OK.
5.Use the arrow buttons to select one of the following speeds:
•Automatic
•10 Mbps Half
•10 Mbps Full
•100 Mbps Half
•100 Mbps Full
•1 Gbps Full
6.Press OK. The Please Reboot message displays.
To reboot the machine, press the power switch off, wait two seconds and press the power switch
back on.
To set the Ethernet Speed using Internet Services, refer to Setting the Ethernet Speed Using Internet
Services on page 20.
Print a Configuration Report
The Configuration Report details the machine software versions and network settings configured for
the machine.
Print a Configuration Report at the Machine
1.Press the Menu button.
2.Press the arrow buttons to scroll to Information and press OK.
3.Press the arrow buttons to select Configuration and press OK.
Use the arrow buttons to select Yes and press OK. The configuration report will print.
You can also print the Configuration Report using Internet Services. Refer to Status on page 81.
Install the Additional Memory Card (Optional)
The machine supports memory expansion through the installation of an additional memory card.
Memory expansion is an option for the machine.
The machine has a dual in-line memory module (DIMM). Use this memory module slot to install
additional memory.
1.Turn the machine off and unplug all cables from the machine.
2.Grasp the control board cover and remove it.
3.Remove the new memory module from its bag.
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Machine Parts and Connection Ports
4.Holding the memory module by the edges, align the memory module on the slot at about a 30degree tilt. Make sure that the notches of the module and the grooves on the slot fit each other.
Note The notches and grooves illustrated may not match those on an actual memory module
and its slot.
5.Press the memory module into the slot with care until you hear a ‘click’.
6.Do not press the memory module strongly or the module may be damaged. If the module does
not seem to fit into the slot properly, carefully try the previous procedure again.
7.Replace the control board cover.
8.Reconnect the power cord and machine cable and turn the machine on.
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CentreWare Internet Services
CentreWare Internet Services
CentreWare Internet Services(Internet Services) is the embedded HTTP server application that resides
in the machine. Internet Services allows an administrator to change network and system settings on
the machine from the convenience of their workstation.
Many features available on your machine will need to be set via the machine and CentreWare Internet Services.
System Configuration
To u s e CentreWare Internet Services, you need to enable both TCP/IP and HTTP on the machine. See
Configure Static IPv4 Addressing at the Machine on page 24, or Configure Dynamic IPv4 Addressing at
the Machine on page 25.
To enable HTTP at the machine:
Note HTTP is enabled by default.
1.Press the Menu button.
2.Use the up/down arrows to select Network Setup.
3.Enter the Administrator password. The default is 1111. Refer to Entering a password: on page 14.
4.Use the arrow buttons to select HTTP Activate.
5.Use the arrow buttons to select On.
6.Press OK.
7.Press the power switch off, wait two seconds and press the power switch back on.
Administrator User Name and Password
Many of the features available within CentreWare Internet Services will require an Administrator user
name and password. The default user name is admin and the default password is 1111.
Internet Services Administrator Access
To access Internet Services Properties and change settings you will need to login as Administrator.
1.At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2.Press Enter. The Home page appears.
There are two ways to access Internet Services with the administrator login:
•Select Login at the top of the screen
•Select the Properties icon
3.Enter the Administrator User Name (admin) and Password (1111) and select Login.
4.Click Properties.
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CentreWare Internet Services
Change the Administrator Password
It is recommended that you change the default administrator password to a more secure password, so
this Xerox machine is not compromised.
To change the Administrator password:
1.At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2.Press Enter.
3.Select the Properties icon.
4.If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
5.Click Properties.
6.In the Security link on the left hand side, select SystemSecurity.
7.Select the System Administrator link.
8.In the Access Control area:
a.Ensure Web UI Access Control checkbox is selected.
b.In the Login ID field, enter a new login name.
c.Select the Changepassword box to change the password. In the Password field, enter a new
numeric password.
d.Enter the password again in the Confirm Password field.
CAUTION: Do not forget the password or you could be completely locked out of the system,
requiring a service call.
9.Select Apply to save the changes.
10. Select OK when the acknowledgement message displays.
11. Select the Advanced button. The Advanced Access Control screen appears.
12. Select Protect Login IPv4 Address checkbox to enable this feature if required, and enter an IPv4 Address in the box.
13. Select the required option for the Login Failure Policy, for users who fail to login several times.
The options are: Off, 3 times or 5 times.
14. Select the required option for Auto Logout. The options are 5, 10, 15 or 30 minutes.
15. Enable Security Settings Reset if required.
16. Select Save to save your changes.
For further information, refer to Administrator Accounts on page 62.
Configure Wireless Connectivity Using Internet Services (Phaser 3320DNI)
1.At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2.Press Enter.
3.Select Properties.
4.If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
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CentreWare Internet Services
5.Click Properties.
6.In the Network Settings link, select the Wireless link.
7.The Connection Status shows the Link Status of the wireless connection.
8.The Wireless Settings area provides options to configure wireless connectivity. The options are
Easy Wireless Settings and Advanced Settings, and are explained below.
Use the Easy Wireless Settings Wizard
1.Select the Easy Wireless Settings Wizard button to have the machine find the WPS Settings
automatically. The SSID screen appears with a list of available wireless networks.
2.Select the required Network Name SSID and click Next.
1.Select the Advanced SettingsCustom button. The Advanced Wireless Setup screen appears.
2.To enable Wireless Radio, select On from the Wireless Radio menu.
3.Select the required option for SSID:
•Select Search List and select the required network from the drop-down menu. Click the
Refresh button to update the list of networks available.
•Select Insert New SSID to enter a wireless network name.
4.Select the required Operation Mode:
•Select Ad Hoc to communicate on the wireless network without a wireless access point. Select
the required channel from the Ad-Hoc Channel menu.
•Select Infrastructure to connect to a wireless access point.
5.In the Security Setup area:
a.Select the required method of Authentication.
b.Select the required method of Encryption.
6.Depending on your selections you may be required to enter some or all of the following
information for the Network Key Setup.
a.Select the required option for Using Key.
b.The Hexadecimal option may be enabled. Click the Hexadecimal checkbox to deselect if
equired.
r
c.Enter the required Network Key and Confirm Network Key.
7.Select Apply to save the changes.
Setting the Ethernet Speed Using Internet Services
1.At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2.Press Enter.
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CentreWare Internet Services
3.Select Properties.
4.If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
Click Properties.
5.In the Network Settings link select the General link.
6.Select one of the following speeds from the Ethernet Speed drop-down menu:
•Automatic
•10 Mbps (Half Duplex)
•10 Mbps (Full Duplex)
•100 Mbps (Half Duplex)
•100 Mbps (Full Duplex)
•1 Gbps (Full Duplex)
7.Select on Apply to save the changes.
The change to the Ethernet Speed rate will take effect after the System Reboot screen appears.
8.When the Acknowledgement screen displays, select OK.
9.Reboot the machine.
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CentreWare Internet Services
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System Administrator Guide
Network Installation
This chapter covers the following topics:
•TCP/ IP on page 24
•Unix on page 29
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TCP /IP
TCP/IP
These instructions show you how to configure the following:
•TCP/IP v4 and v6
•Domain Name
•DNS
•Zero Configuration Networking
The machine supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4.
IPv4 and IPv6 settings can be configured directly at the machine, or remotely, via a web browser using
Internet Services. To configure TCP/IP settings using Internet Services, refer to Configure TCP/IP
Settings using Internet Services on page 26.
Configure Static IPv4 Addressing at the Machine
Information Checklist
Before starting please ensure that the following items are available and/or the tasks have been
performed:
•Existing operational network utilizing the TCP/IP protocol.
•Ensure that the machine is connected to the network.
•Static IP Address for the machine.
•Subnet Mask Address for the machine.
•Gateway Address for the machine.
•Host Name for the machine.
Procedure
Enter a Static IP Address:
1.Press the Menu button on the control panel.
2.Press the arrow buttons to scroll to Network Setup; press OK.
3.Enter the Administrator Password using the arrow buttons. The default is 1111. Refer to Entering a
password: on page 14.
4.Press the OK button.
5.Press the arrow buttons to select TCP/IP (IPv4); press OK.
6.Press the arrow buttons to select Static; press OK.
7.Press the arrow buttons to select IP Address; press OK.
8.Enter the IP Address using the arrow buttons and press OK.
9.Enter details for Subnet Mask using the arrow buttons; press OK.
10. Enter details for Gateway using the arrow buttons; press OK.
11. The Saved screen will display and return to the TCP/IP (IPv4) menu.
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TCP /IP
DNS Configuration:
12. From the TCP/IP (IPv4) menu, press the arrow buttons to select Static; press OK.
13. Press the arrow buttons to highlight Primary DNS; press OK.
14. Enter details for Primary DNS using the arrow buttons and press OK. The Saved screen will
display and return to the Static menu.
15. Press the arrow buttons to highlight Secondary DNS; press OK.
16. Enter details for Secondary DNS using the arrow buttons and press OK. The Saved screen will
display and return to the Static menu.
Configure Dynamic IPv4 Addressing at the Machine
Information Checklist
Before starting please ensure that the following items are available and/or the tasks have been
performed:
•Existing operational network utilizing the TCP/IP protocol.
•DHCP or BOOTP Server should be available on the network.
•Ensure that the machine is connected to the network.
Procedure
Installation via DHCP (Dynamic Host Configuration Protocol)
DHCP is enabled on the machine by default. If the machine is connected to the network, the TCP/IP
information will be configured when the machine is powered on and no further configuration is
required.
1.Print a Configuration Report to verify that the information was assigned correctly. Refer to Print
a Configuration Report on page 16.
Installation via BOOTP or DHCP
Ensure your machine is connected to the network with Ethernet cabling.
1.Press the Menu button on the control panel.
2.Use the arrow buttons to scroll to Network Setup; press OK.
3.Enter the Administrator Password using the arrow buttons. The default is 1111. Refer to Entering a
password: on page 14.
4.Press the OK button.
5.Press the arrow buttons to scroll to TCP/IP (IPv4); press OK.
6.Press the arrow buttons to select DHCP; press OK.
7.The Saved screen will display and return to the Network Setup menu.
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TCP /IP
Configure TCP/IP Settings using Internet Services
IPv4
1.At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2.Press Enter.
3.Select Properties.
4.If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
5.Click Properties.
6.In the Network Settings link select TCP/IPv4 from the directory tree. The TCP/IPv4 page displays.
7.In the Assign IPv4 Address menu, select Automatically or Manually.
8.If Manually is selected, in the TCP/IP Settings area enter details of the machine in the following
fields:
a.IPv4 Address
b.Subnet Mask
c.Gateway Address
If Automatically is selected, select BOOTP or DHCP.
Notes:
•If BOOTP or DHCP mode is selected, you cannot change the IPAddress, Network Mask,
or Router/GatewayAddress. Select AutoIP if required.
•New settings will not be applied until the machine is rebooted. Changing the machine’s
TCP/IP setting may cause you to lose your connection to the machine.
9.In the Domain Name area:
a.Enter a domain name in the Domain Name field.
b.Enter an IP address in the Primary DNS Server and
c.Select the Enabled box to enable Dynamic DNS Registration if required.
Note: If your DNS Server does not support dynamic updates there is no need to select Enabled.
10. In the WINS area select the box to enable WINS and enter details in the following fields:
a.Primary WINS Server
b.Secondary WINS Server
11. Select Apply to save the changes.
12. Select OK when the acknowledgement message displays.
Secondary DNS Server fields.
IPv6
1.At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2.Press Enter.
3.Select Properties.
4.If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.
5.Click Properties.
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TCP /IP
6.In the Network Settings link select TCP/IPv6 from the directory tree.
7.Select the Enabled checkbox to enable IPv6 protocol.
8.To set a manual address, select Enable Manual Address and enter the address and prefix in the
Address/Prefix area. Information in the Assigned IPv6 Addresses box is automatically
populated.
9.The machine performs auto-address DHCPv6 configuration every time it powers up. This is used
for neighbor discovery and address resolution on the local IPv6 subnet. However, you can choose
to use manual configuration, automatic configuration or a combination of automatic and manual
configuration.
In the Default Dynamic Host Configuration Protocol Version 6 (DHCPv6) area, select one of the
following options:
•Use DHCP as directed by a router - this option is fully automatic. The DHCPv6 Address
will be obtained and displayed on the screen.
•Always Enable DHCP - this option is fully automatic. The DHCPv6 Address will be
obtained and displayed on the screen.
•Never use DHCP - when this option is selected, you must configure the Manual Address
Options and DNS separately.
10. In the Domain Name System Version 6 (DNSv6) area:
a.Enter valid details in the IPv6 Domain Name field.
b.Enter an IP addresses for the Primary DNSv6 Server Address and Secondary DNSv6 Server
Address.
c.Check the Dynamic DNSv6 Registration checkbox to enable this option.
Note: If your DNS Server does not support dynamic updates there is no need to enable DDNS.
11. Select Apply to save the changes.
12. Select OK when the acknowledgement message displays.
Note: Enabling or disabling the TCP/IPv6 protocol will take effect after the system is rebooted.
Enabling or disabling TCP/IPv6 will impact other protocols, for example LPR/LPD, SNMP, Raw
TCP/IP Printing and DHCPv6 over TCP/IPv6.
Tes t Ac c e ss
1.At your workstation, open the Web browser and enter the TCP/IP Address of the machine in the
Address bar. Press Enter.
If you use the domain name to specify the machine, use the following format.
http://myhost.example.com
If you use the IP address to specify the machine, use one of the following formats depending on
your machine configuration. An IPv6 address needs to be enclosed in square brackets.
2.Verify that the home page of Internet Services is displayed.
The Internet Services installation process is now completed.
Note: When your access to Internet Services is encrypted, enter “https://” followed by the Internet
address, instead of “http://”.
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Unix
Unix
HP-UX Client (Version 10.x)
HP-UX workstations require specific installation steps to communicate with the machine. The machine
is a BSD-style UNIX printer, whereas HP-UX is a System V-style UNIX.
IMPORTANT: All UNIX commands are case sensitive, so enter the commands exactly as they are
written.
Information Checklist
Before starting please ensure that the following items are available and/or the tasks have been
performed:
•Existing operational network utilizing the TCP/IP protocol.
•Ensure that the machine is connected to the network.
•Static IP Address for the machine.
•Subnet Mask Address for the machine.
•Gateway Address for the machine.
•Host Name for the machine.
Procedure
1.Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24, then return to
this page.
Configure the Client
1.Add the machine Host Name to the etc/hosts file on the HP-UX workstation.
2.Ensure that you can ping the machine from the HP-UX workstation.
3.Use either the GUI method or the tty methods as detailed below:
GUI Method
1.Open a Command window from the desktop.
2.Enter su to access Super User mode.
3.Enter sam to start the System Administrator Manager (SAM).
4.Select the Printers and Plotters icon.
5.Select lp spooler.
6.Select Printers and Plotters.
7.Select Actions: Add Remote Printer/Plotter....
8.Enter the following information into the Add Remote Printer/Plotter form:
a.Printer Name: printer name.
Where printer name is the name of the queue being created.
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Unix
b.Remote System Name: hostname.
Where hostname is the machine hostname from the /etc/hosts file.
c.Select Remote Printer is on a BSD System.
d.Select OK to complete the form.
9.Select Yes at the Configure HP UX Printers Subpanel screen. This screen may be obscured by the
Add Remote Printer/Plotter form.
10. Select File: Exit.
11. Select File: Exit Sam.
12. Enter Exit to exit Super User mode.
13. Test the queue created, by entering the command:
lp -d queuename /etc/hosts.
14. Verify that the job prints at the machine.
tty Method
1.Enter su to access Super User mode.
2.Enter sh to run the Bourne shell.
3.Enter lpshut to stop the print service.
4.Create the print queue by typing (on the same command line):