Xerox Phaser 3320, WorkCentre 3315, WorkCentre 3325 Service Manual
Phaser® 3320 and WorkCentre® 3315/3325
Service Manual
Product Photo
Phaser® 3320 and
®
WorkCentre
3315/3325
Service Manual
Xerox Internal-Use Only
Phaser 3320
WorkCentre 3315/3325
Service Manual
WARNING: The following servicing instructions are for use by qualified service
personnel only. To avoid personal injury, do not perform any servicing other than
that contained in the operating instructions, unless you are qualified to do so.
First Printing: June 2012 Xerox Internal Use Only
Prepared By:
Xerox Corporation
Content Development and Language Services
26600 SW Parkway
Wilsonville, OR 97070
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SM
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Contents
1 General Information
About this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Manual Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Manual Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Power Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Service Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Health and Safety Incident Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Printer Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Introduction and Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Phaser 3320 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Phaser 3320 Rear and Side Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
WorkCentre 3315/3320 Front Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
WorkCentre 3315/3320 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Phaser 3320DN/I Control Panel Button Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
WorkCentre 3315DN Control Panel Button Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
WorkCentre 3325DN/DNI Control Panel Button Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Understanding the Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Media Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Pick Up / Retard Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Registration Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Print Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
Laser Scanning Unit (LSU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
Xerox Internal Use Only Phaser 3320 and WorkCentre 3315/3325
Service Manual
iii
Contents
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Paper Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35
Scanning Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-36
Copy Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-37
Fax Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-38
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-39
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-40
Physical Dimensions and Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-41
Mounting Surface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-43
2 Error Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Monitoring Supplies Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Initial Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Copy/Scan Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
ADF Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Fax Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Media-Based Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Servicing Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Phaser 3320 Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Entering Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Phaser 3320 Service Mode Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Service Mode Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11
WorkCentre 3315/3325 Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Entering Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
WorkCentre 3315/3325 Service Mode Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14
Error Messages and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Troubleshooting Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-27
Tray and Media Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-36
Print Cartridge Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-41
Fuser Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-45
Motor Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-48
Laser Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-49
Fax Communication and Configuration Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-50
Network Configuration Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-52
Scan to Email Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-55
System Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-57
Scanner Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59
Other Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60
Multi Sheet Picks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60
No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-61
iv
Phaser 3320 and WorkCentre 3315/3325 Xerox Internal Use Only
Service Manual
3 Image Quality
Image Quality Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Defects Associated with Specific Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Print-Quality Defect Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Vertical Blank Line or Band. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Vertical White Lines or Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Horizontal Black Band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Black or White Spots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Light or Undertone Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Black Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Uneven Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Background Contamination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Ghosting or Residual Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Stains on Printed Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Stains on Back of Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Blank Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Toner Smears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Unfused Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
ADF/DADF Lines or Streaks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21
Spots from ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Test Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Printing the Test Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Image Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Guaranteed Print Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Contents
4 Service Parts Disassembly
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Standard Orientation of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Notations in the Disassembly Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Fastener Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Duplex Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Phaser 3320 Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Rear Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Left Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Right Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
Xerox Internal Use Only Phaser 3320 and WorkCentre 3315/3325
Service Manual
v
Contents
WorkCentre 3315/3325 Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
Rear Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Left Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Right Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19
Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Base Plate Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Tray 1 Retard Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23
Bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24
Bypass Tray Retard Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26
Bypass Tray Pick Up Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
Feed Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-29
Feed Drive Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31
Pick Up, Registration, and Bypass Tray Clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32
20 Feed Gear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-35
44-29 Feed Gear/19 Idle Gear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
Pick Up Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
Xerographics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38
Transfer Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38
Laser Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
Thermistor Assembly 43
Rear Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44
Exit Roller Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-46
Exit Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-48
Main Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49
Main Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49
Main Drive Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-51
RDCN 23/23 Gear and DR 19 Swing Gear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-55
Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-55
Wireless Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-56
Control Panel Board (Phaser 3320) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-57
Control Panel Assembly and Board (WorkCentre 3315/3325). . . . . . . . . . . . . . . . . . . . . . . . . .4-59
LCD (WorkCentre 3325). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61
LVPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
HVPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Fax Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-63
Modem Interface Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-65
DADF Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-66
ADF Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-69
Upper and Lower CRUM Holders and CRUM Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-69
Middle Cover Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-72
LVPS Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73
Exhaust Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-75
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-76
vi
Phaser 3320 and WorkCentre 3315/3325 Xerox Internal Use Only
Service Manual
Contents
Sensors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-77
Out-bin Full Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-77
Registration Sensor and Feed Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-78
Feed Actuator Spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-80
Paper Empty Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-81
Exit Sensor and Exit Sensor Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-82
Coupler Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-85
WorkCentre 3315/3325 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-86
Scanner Assembly (WorkCentre 3315/3325) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-86
Upper Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-88
Lower Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-88
A4 Middle Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-89
A4 Middle Platen Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-89
Scanner Contact Image Sensor (WorkCentre 3315/3325) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-91
Scanner Scan Motor (WorkCentre 3315/3325) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-93
Home Position Sensor (WorkCentre 3315/3325) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-94
Timing Gear Belt (WorkCentre 3315/3325). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-95
WorkCentre 3325 DADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-97
DADF Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-97
DADF Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-98
DADF Pick Up Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-99
DADF Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-100
DADF Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-103
DADF White Bar Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-108
DADF Registration Sensor, DADF Feed Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-109
DADF Feed Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-114
DADF Lifting Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-120
DADF Separator Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-123
WorkCentre 3315 ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-124
ADF Assembly (WorkCentre 3315). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-124
ADF Pick Up Assembly (WorkCentre 3315) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-126
ADF Paper Path Assembly (WorkCentre 3315) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-127
White Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-128
ADF Drive (WorkCentre 3315) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-129
ADF Input Tray (WorkCentre 3315). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-130
ADF Front/Rear Cover (WorkCentre 3315). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-131
Optional Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-133
Optional Tray Front Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-133
Optional Tray Left Side Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-134
Optional Tray Right Side Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-135
Optional Tray Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-136
Optional Tray Dummy Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-136
Optional Tray Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-137
Optional Tray Registration/Feed Clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-139
Optional Tray Feeder Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-142
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Contents
5Parts Lists
Serial Number Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Using the Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Parts Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Parts List 1.0 Phaser 3320 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
Parts List 1.1 Phaser 3320 Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Parts List 1.2 Phaser 3320 Right Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
Parts List 1.3 Phaser 3320 Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
Parts List 1.4 WorkCentre 3315/3325 Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
Parts List 1.5 WorkCentre 3315/3325 Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Parts List 2.1 Phaser 3320 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16
Parts List 3.1 Frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-18
Parts List 3.2 Bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-24
Parts List 3.3 Fuser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-26
Parts List 3.4 Rear Frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-28
Parts List 3.5 Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-30
Parts List 3.6 Feed Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-32
Parts List 4.1 Duplex Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-34
Parts List 5.1 Tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-36
Parts List 6.1 WorkCentre 3315/3325 Main. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-38
Parts List 7.1 WorkCentre 3315 ADF (1/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-40
Parts List 7.1 WorkCentre 3315 ADF (2/2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-42
Parts List 8.1 WorkCentre 3325 DADF Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-44
Parts List 8.2 WorkCentre 3325 Lower DADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-46
Parts List 8.3 WorkCentre 3325 Upper DADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-48
Parts List 8.4 WorkCentre 3325 Platen DADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-50
Parts List 9.1 WorkCentre 3315 Scanner and ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-52
Parts List 9.2 WorkCentre 3315 Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-54
Parts List 10.1 WorkCentre 3325 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-56
Parts List 10.2 WorkCentre 3325 Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-58
Parts List 11.1 WorkCentre 3315/3325 Middle Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-60
Parts List 12.1 Optional Cassette Tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-62
Xerox Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-64
Consumables and Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-64
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-64
Power Cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-64
6 Maintenance
Service Maintenance Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Cleaning the Laser Unit Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Cleaning the Feed Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Cleaning the Platen and Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Cleaning the Interior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Adjusting Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
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Firmware Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Remote Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Local Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
7 Wiring
Printer Plug/Jack Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Phaser 3320 Plug/Jack Designators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Phaser 3320 Plug/Jack Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
WorkCentre 3315/3325 Plug/Jack Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Notations Used in the Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17
Phaser 3320 Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-20
Phaser 3320 System Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-20
Phaser 3320 Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-21
Phaser 3320 HVPS, LVPS, Laser, and Fuser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-22
Phaser 3320 Sensors and Wireless Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-23
Phaser 3320 Control Panel and Optional Tray Feeder Board . . . . . . . . . . . . . . . . . . . . . . . . . . .7-24
WorkCentre 3315 Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-25
WorkCentre 3315 System Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-25
WorkCentre 3315 Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-26
WorkCentre 3315 HVPS, LVPS, Laser Unit, and Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-27
WorkCentre 3315 Control Panel and Optional Tray Feeder Board . . . . . . . . . . . . . . . . . . . . . .7-28
WorkCentre 3315 Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-29
WorkCentre 3315 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-30
WorkCentre 3325 Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-31
WorkCentre 3325 System Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-31
WorkCentre 3325 Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-32
WorkCentre 3325 HVPS, LVPS, Laser Unit, and Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-33
WorkCentre 3325 Control Panel and Optional Tray Feeder Board . . . . . . . . . . . . . . . . . . . . . .7-34
WorkCentre 3325 Modem Board and CIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-35
WorkCentre 3325 Scanner and DADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-36
WorkCentre 3325 DADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-37
Contents
Xerox Internal Use Only Phaser 3320 and WorkCentre 3315/3325
Service Manual
ix
General Information
This chapter includes...
• About this Service Manual
• Manual Organization
• Safety
• Introduction and Overview
• Configurations
• Parts of the Printer
• Control Panel
• Media Path
• Feeder
• Print Process
• Drive
• Electrical
• Maintenance Items
• Consumables
• Specifications
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Xerox Internal Use Only Phaser 3320 and WorkCentre 3315/3325
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General Information
About this Service Manual
The Phaser 3320 and WorkCentre 3315/3325 Service Manual is the primary document used for
repairing, maintaining, and troubleshooting the printer. Use this manual as your primary resource for
understanding the operational characteristics of the printer and all available options. This manual
describes specifications and the diagnosis and repair of problems occurring in the printer and attached
options. Also included are detailed replacement procedures, parts lists, and wiring diagrams.
Manual Terms
Various terms are used throughout this manual to either provide additional information on a specific
topic or to warn of possible danger present during a procedure or action. Be aware of all symbols and
terms when they are used, and always read Note, Caution, and Warning statements.
WARNING: A warning indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, results in injury or loss of life.
CAUTION: A caution indicates an operating or maintenance procedure, practice or condition that,
if not strictly observed, results in damage to, or destruction of, equipment.
Replacement Note: A replacement note provides important information related to parts
replacement. When needed, replacement notes appear at the end of the disassembly procedure.
Note: A note indicates an operating or maintenance procedure, practice or condition that is
necessary to efficiently accomplish a task. A note can provide additional information related to a
specific subject or add a comment on the results achieved through a previous action.
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Phaser 3320 and WorkCentre 3315/3325 Xerox Internal Use Only
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General Information
Manual Organization
The Phaser 3320 and WorkCentre 3315/3325 Service Manual contains these sections:
Introductory, Safety, and Regulatory Information
This chapter contains important safety information and regulatory requirements.
Chapter 1 - General Information
This chapter describes the printer’s operation, configuration, specifications, and consumables.
Chapter 2 - Error Troubleshooting
This chapter provides detailed troubleshooting procedures for error messages and codes displayed
on the Control Panel. Troubleshooting covers the operation of Service Diagnostics. In addition, this
section includes troubleshooting methods for situations where an error indicator is not available.
Chapter 3 - Image Quality
This chapter focuses on techniques to correct image quality problems in printer output.
Chapter 4 - Service Parts Disassembly
This chapter contains removal procedures for spare parts listed in the Parts List. A replacement
procedure is included when necessary.
Chapter 5 - Parts List
This chapter contains exploded views of the print engine and optional Field Replaceable Units
(FRUs), as well as part numbers for orderable parts.
Chapter 6 - Maintenance
This chapter provides periodic cleaning procedures for the printer. This section also provides
procedures for the adjustment of print engine components.
Chapter 7 - Wiring
This chapter contains printer plug/jack locations and wiring diagrams.
Xerox Internal Use Only Phaser 3320 and WorkCentre 3315/3325
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1-3
General Information
Safety
Power Safety Precautions
Power Source
For 115 VAC printers, do not apply more than 127 volts RMS between the supply conductors or
between either supply conductor and ground. For 230 VAC printers, do not apply more than 254 volts
RMS between the supply conductors or between either supply conductor and ground. Use only the
specified power cord and connector. This manual assumes that the reader is a qualified service
technician.
Plug the three-wire power cord (with grounding prong) into a grounded AC outlet only. If necessary,
contact a licensed electrician to install a properly grounded outlet. If the product loses its ground
connection, contact with conductive parts may cause an electrical shock. A protective ground
connection by way of the grounding conductor in the power cord is essential for safe operation.
Disconnecting Power
WARNING: Turning the power Off using the power switch does not completely de-energize the
printer. You must also disconnect the Power Cord from the printer’s Alternating Current (AC) inlet.
Disconnect the Power Cord by pulling the plug, not the cord.
Disconnect the Power Cord in the following cases:
• if the power cord or plug is frayed or otherwise damaged,
• if any liquid or foreign material is spilled into the product,
• if the printer is exposed to any excess moisture,
• if the printer is dropped or damaged,
• if you suspect that the product needs cleaning, servicing or repair,
Electrostatic Discharge (ESD) Precautions
Some semiconductor components, and the respective sub-assemblies that contain them, are
vulnerable to damage by Electrostatic Discharge (ESD). These components include Integrated Circuits
(ICs), Large-Scale Integrated circuits (LSIs), field-effect transistors, and other semiconductor chip
components. The following techniques will reduce the occurrence of component damage caused by
static electricity.
Be sure the power is Off and observe these other safety precautions.
• Immediately before handling any semiconductor component assemblies, drain the electrostatic
charge from your body. This can be accomplished by touching an earth ground source or by
wearing a wrist strap device connected to an earth ground source. Wearing a wrist strap will also
prevent accumulation of additional bodily static charges. Be sure to remove the wrist strap before
applying power to the unit under test to avoid potential shock.
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Phaser 3320 and WorkCentre 3315/3325 Xerox Internal Use Only
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General Information
• After removing a static sensitive assembly from its anti-static bag, place it on a grounded
conductive surface. If the anti-static bag is conductive, you may ground the bag and use it as a
conductive surface.
• Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage
some devices.
• Do not remove a replacement component or electrical sub-assembly from its protective package
until you are ready to install it.
• Immediately before removing the protective material from the leads of a replacement device,
touch the protective material to the chassis or circuit assembly into which the device will be
installed.
• Minimize body motions when handling and unpacked replacement devices. Motion such as your
clothes brushing together, or lifting a foot from a carpeted floor can generate enough static
electricity to damage an electro-statically sensitive device.
• Handle ICs and Erasable Programmable Read-Only Memories (EPROM’s) carefully to avoid
bending pins.
• Pay attention to the direction of parts when mounting or inserting them on circuit boards.
Service Safety Summary
General Guidelines
For qualified service personnel only:
Refer also to the preceding Power Safety Precautions on page 1-4.
Avoid servicing alone:
Do not perform internal service or adjustment of this product unless another person capable of
rendering first aid or resuscitation is present.
Use care when servicing with power:
Dangerous voltages may exist at several points in this product. To avoid personal injury, do not
touch exposed connections and components while power is On. Disconnect power before
removing the power supply shield or replacing components.
Do not wear jewelry:
Remove jewelry prior to servicing. Rings, necklaces and other metallic objects could come into
contact with dangerous voltages and currents.
Warning Labels
Read and obey all posted warning labels. Throughout the printer, warning labels are displayed on
potentially dangerous components. As you service the printer, check to make certain that all warning
labels remain in place.
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1-5
General Information
Safety Interlocks
Make sure all covers are in place and all Interlock Switches are functioning correctly after you have
completed a printer service call. If you bypass an Interlock Switch during a service call, use extreme
caution when working on or around the printer.
Servicing Electrical Components
Before starting any service procedure, switch the printer power Off and unplug the power cord from the
wall outlet. If you must service the printer with power applied, be aware of the potential for electrical
shock.
WARNING: Do not touch any electrical component unless you are instructed to do so by a service
procedure
.
Servicing Mechanical Components
When servicing mechanical components within the printer, manually rotate the Drive Assemblies,
Rollers, and Gears.
WARNING: Do not try to manually rotate or manually stop the drive assemblies while any motor
is running.
Servicing Fuser Components
WARNING: This printer uses heat to fuse the image to the media. During operating, the Fuser is
very hot. Allow the Fuser to cool before you attempt to service the Fuser or adjacent components.
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General Information
Health and Safety Incident Reporting
This section defines requirements for notification of health and safety incidents involving Xerox
products (equipment and materials) at customer locations worldwide. These requirements apply to
Xerox Corporation and its subsidiaries worldwide.
Objective
To enable prompt resolution of health and safety incidents involving Xerox products and to ensure
Xerox regulatory compliance.
Definitions
Incident:
An event or condition occurring in a customer account that has resulted in injury, illness or
property damage. Examples of incidents include machine fires, smoke generation, physical injury
to an operator or service representative. Alleged events and product conditions are included in this
definition.
Requirements
Initial Report:
1. Xerox organizations have established a process for individuals to report product incidents to Xerox
Environment Health & Safety within 24 hours of becoming aware of the event.
2. The information to be provided at the time of reporting is outlined in the Health and Safety
Incident Report form.
The Health and Safety Incident Report form used to report incidents involving Xerox products is
available on Xerox Global Service Net at https://www.xrxgsn.com/secure/main.pl?CatId=1789. If
you are unable to download the form, request a form when reporting the incident by phone,
electronic mail or Fax.
3. The initial notification may be made by any of the methods that follow:
– For incidents in North America and Developing Markets West (Brazil, Mexico, Latin American
North and Latin American South):
• Phone* Xerox EH&S at: +1-800-828-6571.
• Electronic mail Xerox EH&S at: usa.xerox.ehs@xerox.com.
• Fax Xerox EH&S at: +1-585-216-8817 [intelnet 8-219-8817].
– For incidents in Europe and Developing Markets East (Middle East, Africa, India, China and
Hong Kong):
• Phone* Xerox EH&S at: +44 (0) 1707 353434.
• Electronic mail Xerox EH&S at: ehs-europe@xerox.com.
• Fax Xerox EH&S at: +44 (0) 1707 353914 [intelnet 8 668 3914].
Note: Initial notification made by phone must be followed within 24 hours by a completed Health
and Safety Incident Report form sent to the indicated electronic mail address or fax number. If
sending a fax, please also send the original form by internal mail.
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General Information
Responsibilities for resolution:
1. Business Groups / Product Design Teams responsible for the product involved in the incident shall:
a. Manage field bulletins, customer correspondence, product recalls, safety retrofits.
b. Fund all field retrofits.
2. Field Service Operations shall:
a. Preserve the Xerox product involved and the scene of the incident inclusive of any associated
equipment located in the vicinity of the incident.
b. Return any affected equipment/part(s) to the location designated by Xerox EH&S and/or the
Business Division.
c. Implement all safety retrofits.
3. Xerox EH&S shall:
a. Manage and report all incident investigation activities.
b. Review and approve proposed product corrective actions and retrofits, if necessary.
c. Manage all communications and correspondence with government agencies.
d. Define actions to correct confirmed incidents.
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Printer Symbols
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could cause injury or damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Caution: Electrostatic sensitive devices
Verify that you are properly grounded before making contact with the printer.
Ignoring this caution could cause damage to the property.
Do not touch components with this symbol as personal injury could result.
General Information
Do not burn the item.
It may take 40 minutes for the fuser to cool down.
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General Information
Regulatory
Xerox has tested this product to electromagnetic emission and immunity standards. These standards
are designed to mitigate interference caused or received by this product in a typical office
environment.
European Union
The CE mark applied to this product symbolizes Xerox’s declaration of conformity with the following
applicable Directives of the European Union as of the dates indicated:
December 12, 2006: Low Voltage Directive 2006/95/EC
December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC
March 9, 1999: Electromagnetic Compatibility Directive 99/5/EC
This product, if used properly in accordance with the user's instructions, is neither dangerous for the
consumer nor for the environment.
To ensure compliance with European Union regulations, use shielded interface cables.
A signed copy of the Declaration of Conformity for this product can be obtained from Xerox.
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General Information
Introduction and Overview
The Phaser 3320 and WorkCentre 3315/3325 use a single-pass laser design, offering mono print
speeds of 33 to 37 ppm, and resolutions up to 1200 x 1200 dots-per-inch (dpi).
The Tray 1 is a 250-sheet multi purpose tray. The Bypass Tray is a 50 sheet tray that supports specialty
media, card stock, and envelopes. The Output Tray holds 150 sheets facedown.
The WorkCentre 3315/3325 combines a 1200 dpi scanner with the laser printer to provide copy, scan,
and print functions. Both models have a G3 Fax modem, Ethernet interface, and wireless capability to
provide networked copy, scan, and Fax functions.The WorkCentre 3315 model has an Automatic
Document Feeder (ADF), and the WorkCentre 3325 has a Duplex Automatic Document Feeder (DADF).
Technical Support Information
The Xerox Service Manual is the primary document used for repairing, maintaining, and
troubleshooting the printer. To ensure complete understanding of this product, participation in Xerox
Service Training is strongly recommended. To service this product, certification for this product is
required.
For updates to the Service Manual, Service Bulletins, knowledge base, etc., go to:
• Xerox Global Service Net - https://www.xrxgsn.com/secure/main.p
For further technical support, contact your assigned Xerox Technical Support for this product.
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General Information
Parts of the Printer
Phaser 3320 Front View
1
2
8
3
7
4
6
5
9
11
No. Description No. Description
1. Output Tray 7. Tray 1
10
s3320-036
2. Control Panel 8. Bypass Tray
3. Control Board Cover 9. Bypass Tray Paper Extension
4. Front Cover 10. Bypass Tray Paper Width Guides
5. Paper Level Indicator 11. Output Support
6. Optional Tray 2
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Phaser 3320 Rear and Side Views
1
2
3
4
5
General Information
6
No. Description No. Description
1. Network Port 5. Power Receptacle
2. USB Port 6. Duplex Unit
3. 5V Output 7. Rear Door
4. Power Switch
7
s3320-037
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General Information
14
15
16
s3320-038
16
13
12
11
8
10
9
1
4
2
5
3
7
6
18
19
17
14
15
WorkCentre 3315/3320 Front Views
No. Description No. Description
1. Document Feeder Cover 11. Bypass Tray
2. Document Feeder Width Guide 12. Output Tray
3. Document Feeder Input Tray 13. Control Panel
4. Document Feeder Output Tray 14. Bypass Tray Extension
5. Front Cover 15. Bypass Tray Paper Width Guides
6. Control Board Cover 16. Output Tray Extension
7. Right Side Cover 17. Scanner Cover
8. Paper Level Indicators 18. Platen
9. Tray 2 (optional) 19. USB Thumbdrive Connector
10. Tray 1
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WorkCentre 3315/3320 Rear View
1
2
3
4
5
General Information
9
8
67
s3320-039
No. Description No. Description
1. Network Port 6. Duplex Assembly
2. USB Port 7. Rear Door
3. 5V Output 8. Telephone Line Socket
4. Power Switch 9. Telephone Extension Socket (EXT)
5. Power Receptacle
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General Information
Control Panel
The Control Panel consists of multiple LEDs, a display, and several function buttons. These buttons are
used to navigate the menu system, perform functions, and select modes of operation.
Phaser 3320DN/I Control Panel Button Descriptions
Display
Screen
OK
Menu
Power
Save
3320
Arrows
Back
Stop
Status/Wireless LED
s3320-042
Item Description
Display Shows the current status and prompts during an operation.
Menu Enters menu mode and scrolls through the available menus.
OK Confirms the selection on the display.
Arrows Navigates available values by moving to the next or previous options.
Back Sends you back to the upper menu level.
Cancel Stops the current job.
Power Turn the power on and off with this button.
Status/Wireless LED Shows printer status and wireless network connection.
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WorkCentre 3315DN Control Panel Button Descriptions
3315
Copy
Scan
Display
Screen
Arrows
Arrows
Address
Book
OK Keypad
Pause/
Redial
Machine
Status
Job
Status
Menu
2-Sided
Email
Fax
Paper
Supply
Status/Wireless
LED
Clear All
Stop
Start
Cancel EntryManual Dial
Back
Power
Save
s3320-236
General Information
Item Description
Copy, Scan,
E-mail,and Fax
Display Screen Shows current status and prompts during operations.
Paper Supply Use to select the paper tray for a copy job.
Job Status Indicates the status of the printer – power and ready-to-print.
Machine Status Accesses machine information, status information, the machine serial number and
Arrow / OK (5) Navigate menus and useOK to set or confirm the current selection.
Address Book Store or search frequently used fax numbers and email addresses.
Manual Dial In Fax mode, opens the fax line. In E-mail mode, accesses commonly used e-mail
Keypad (14) Input and delete alphanumeric characters.
Power Saver When illuminated, indicates Low Power Mode. Press to return to Ready mode.
CA (Clear All) Clears all text, numbers or instructions.
Stop Stops the current job.
Start Starts the current job.
Back Move back to previous screen.
Menu Enters Menu mode and scrolls through the available menus.
System Switches the display to the System menus.
2 Sided Puts the printer in Manual Duplex mode.
Status/Wireless LED Shows printer status and wireless network connection.
Use these buttons to move to the top of each menu.
various reports to print.
addresses.The text available can be customized using CentreWare Internet Services.
When the user is making changes to a function (Copy, Scan, Print, or Fax), pressing the
Clear All button restores the previous settings and returns the menu to the top level of
that function.
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General Information
3325
Copy
Scan
Display
Screen
Arrows
Arrows
Address
Book
OK Keypad
Pause/
Redial
Machine
Status
Job
Status
Menu
2-Sided
Email
Fax
Paper
Supply
Status/Wireless
LED
Interrupt
Printing
Clear All
Stop
Start
Cancel EntryManual Dial
Back
Power
Save
s3320-237
WorkCentre 3325DN/DNI Control Panel Button Descriptions
Item Description
Copy, Scan,
E-mail,and Fax
Display Screen Shows current status and prompts during operations.
Paper Supply Use to select the paper tray for a copy job.
Job Status Indicates the status of the printer – power and ready-to-print.
Machine Status Accesses machine information, status information, the machine serial number and
Arrow / OK (5) Navigate menus and useOK to set or confirm the current selection.
Address Book Store or search frequently used fax numbers and email addresses.
Manual Dial In Fax mode, opens the fax line. In E-mail mode, accesses commonly used e-mail
Keypad (14) Input and delete letters and numbers.
Interrupt Printing Interrupts the current job to run a more urgent job.
CA (Clear All) Clears all text, numbers or instructions.
Power Saver When illuminated, indicates Low Power Mode.
Stop Stops the current job.
Start Starts the current job.
Use these buttons to move to the top of each menu.
various reports to print.
addresses.The text available can be customized using CentreWare Internet Services.
Press to move to Ready from Energy Saver mode.
Back Move back to previous screen.
Menu Enters Menu mode and scrolls through the available menus.
2 Sided Puts the printer in Manual Duplex mode.
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Status/Wireless LED Indicates the wireless status of the printer.
Understanding the Status LED
The color of the Status LED indicates the machine’s current status.
Status Description
Status LED Off The machine is off-line.
Green Blinking • When the backlight slowly blinks, the machine is receiving data
from the computer.
• When the backlight blinks rapidly, the machine is printing data.
On • The machine is on-line and can be used.
• The machine is in power saver mode.
Red Blinking • A minor error has occurred and the machine is waiting for the
error to be cleared. Check the display message. When the
problem is cleared, the machine resumes. For some models that
do not support the display screen on the control panel, this
feature is not applicable.
• Small amount of toner is left in the cartridge. The estimated
cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality
by redistributing the toner.
General Information
On • A minor error has occurred and the machine is waiting for the
error to be cleared. Check the display message. When the
problem is cleared, the machine resumes. For some models that
do not support the display screen on the control panel, this
feature is not applicable.
• Small amount of toner is left in the cartridge. The estimated
cartridge life of toner is close.
replacement. You may temporarily increase the printing quality
by redistributing the toner.
• The cover is opened. Close the cover.
• There is no paper in the tray. Load paper in the tray.
• The machine has stopped due to a major error.
a
Wireless LED
a. Wireless model only.
b. Estimated cartridge life means the expected or estimated Print Cartridge life, which indicates the average
capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages may be affected
by operating environment, printing interval, graphics, media type and media size. Some amount of toner
may remain in the cartridge even when red LED is on and the printer stops printing.
Blue On When the printer is connected to a wireless network, the Wireless
LED is illuminated.
b
Prepare a new cartridge for
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General Information
s3320-044
Main Paper Path
Duplex Paper Path
Bypass Paper Path
Laser Unit
Developer
Tray 1
Duplex
Media Path
The media path throught the print engine is the same for all models
.
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