Xerox Phaser 3310 User Guide

This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any damages, direct or indirect, arising from or related to use of this manual.

• Phaser 3310 and Xerox logo are trademarks of Xerox Corporation.

• Centronics is a trademark of Centronics Data Computer Corporation.

• PCL and PCL 6 are trademarks of Hewlett-Packard Company.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• Apple, AppleTalk, TrueType, Laser Writer and Macintosh are trademarks of Apple Computer, Inc.

• Microsoft, Windows, Windows 9x, Windows Me, Windows 2000, Windows NT, Windows XP and MS-DOS are registered trademarks of Microsoft Corporation.

• PostScript 3 is a trademark of Adobe Systems Inc.

• UFST® and MicroType

are registered trademarks of Agfa division of Bayer Corp.

• All other brand or product names are trademarks of their respective companies or organizations.

Introduction

Special Features Printer Components

Setting Up Your Printer

STEP 1

: Unpack Your Printer –––––––––––––––––––––––––––––––––– 2.1

STEP 2

: Install the Toner Cartridge ––––––––––––––––––––––––––– 2.3

STEP 3

: Load Paper –––––––––––––––––––––––––––––––––––––––––– 2.5

STEP 4

: Connect to the Computer with a Parallel Cable ––––––– 2.8

STEP 5

: Turn on the Printer ––––––––––––––––––––––––––––––––––– 2.9

STEP 6

: Print a Demo Page! –––––––––––––––––––––––––––––––––– 2.9

STEP 7

: Install the Printer Software ––––––––––––––––––––––––– 2.10

Installing USB Driver

Using the Control Panel

Control Panel Buttons ––––––––––––––––––––––––––––––––––––––– 3.1 Control Panel Lights

––––––––––––––––––––––––––––––––––––––––––––

–––––––––––––––––––––––––––––––––––––––––

––––––––––––––––––––––––––––––––––––––––– 3.3

1.1

1.3

––––––––––––––––––––––––––––––– 2.17

Print Media

Choosing Paper and Other Media Selecting the Output Tray Loading Paper Printing on Envelopes Printing on Labels Printing on Transparencies Printing on Preprinted Paper Printing on Card Stock or Custom-sized Media

––––––––––––––––––––––––––––––––––––––––––––––– 4.6

–––––––––––––––––––––––––––––––––––––––––– 4.14

––––––––––––––––––––––––––––––––––– 4.4

–––––––––––––––––––––––––––––––––––––– 4.12

–––––––––––––––––––––––––––– 4.1

–––––––––––––––––––––––––––––––––– 4.15

–––––––––––––––––––––––––––––––– 4.16

–––––––––––––– 4.17

Printing Tasks

Printing a Document ––––––––––––––––––––––––––––––––––––––– 5.1 Using Toner Save Mode Printing on Both Sides of the Paper Printing Multiple Pages on One Sheet of Paper Scaling Your Document Fitting Your Document To a Selected Paper Size Printing Booklets Printing Posters Setting Graphic Properties Printing Watermarks Using Page Overlay Printing on Different Paper for the First Page

Maintaining Your Printer

–––––––––––––––––––––––––––––––––––––––––– 5.16

–––––––––––––––––––––––––––––––––––– 5.6

––––––––––––––––––––––––––––––––––– 5.11

––––––––––––––––––––––––––––––––––––––––– 5.13

––––––––––––––––––––––––––––––––––––– 5.21

–––––––––––––––––––––––––––––––––––––– 5.24

(Manual Duplexing) –––––––––– 5.7

(N-Up Printing)

–––––––––– 5.12

––––––––––––––––––––––––––––––– 5.18

––––––––––––– 5.28

– 5.10

Maintaining Toner Cartridge ––––––––––––––––––––––––––––––– 6.1 Cleaning the Printer

Problem Solving

Troubleshooting Checklist –––––––––––––––––––––––––––––––––– 7.1 Solving General Printing Problems Printing Special Pages Clearing Paper Jams Solving Print Quality Problems Troubleshooting Error Messages Common Windows Problems Common Macintosh Problems Troubleshooting PS Errors

––––––––––––––––––––––––––––––––––––––– 6.4

––––––––––––––––––––––––– 7.2

––––––––––––––––––––––––––––––––––––– 7.6

––––––––––––––––––––––––––––––––––––––– 7.7

–––––––––––––––––––––––––––– 7.16

––––––––––––––––––––––––––– 7.22

–––––––––––––––––––––––––––––– 7.25

––––––––––––––––––––––––––––– 7.26

–––––––––––––––––––––––––––––––– 7.28

III

Contents (continued)

Specifications

Printer Specifications –––––––––––––––––––––––––––––––– A.1 Paper Specifications

Using Your Printer with a Macintosh

Macintosh Installation ––––––––––––––––––––––––––––––– B.1 Using PCL Driver Using PS Driver

––––––––––––––––––––––––––––––––– A.2

––––––––––––––––––––––––––––––––––––– B.5

–––––––––––––––––––––––––––––––––––– B.11

Printing from DOS Applications

About Remote Control Panel for DOS Installing the Remote Control Panel

for DOS Users Selecting Print Settings

Using Windows PostScript Driver

Setting Your Printer with the PS Option –––––––––––––– D.1 Installing PPD Files Accessing the PS Printer Driver Features

––––––––––––––––––––––––––––––––––––––– C.2

–––––––––––––––––––––––––––––– C.5

–––––––––––––––––––––––––––––––––– D.1

–––––––––––––––– C.1

––––––––––––– D.5

Using Your Printer on a Network

About Sharing the Printer on a Network –––––––––––––– E.1 Setting Up a Locally Shared Printer Setting Up a Network-Connected Printer ––––––––––––– E.5

Printer Options

––––––––––––––––––

E.2

Precautions Memory and PostScript SIMMs Network Interface Card Paper Tray 2

Using Your Printer in Linux

Linux Driver Installation

–––––––––––––––––––––––––––––––––––––––––– F. 1

–––––––––––––––––––––––––––––– F. 5

––––––––––––––––––––––––––––––––––––––––– F. 7

––––––––––––––––––––––––––––– G.1

INDEX

––––––––––––––––––––––– F. 2

Environmental and Safety Consideration

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC 825.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

WARNING

Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.

CAUTION - INVISIBLE LASER RADIATION WHEN THIS COVER OPEN. DO

NOT OPEN THIS COVER.

VORSICHT - UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG

GEÖFFNET. NICHT DEM STRAHL AUSSETZEN.

ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.EXPOSITION DAN

GEREUSE AU FAISCEAU.

ATTENZIONE -RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA.

EVITARE L’ESPOSIZIONE AL FASCIO.

PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE AL

RAYO.

ADVARSEL. - USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE ER

UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.

ADVARSEL. - USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I

STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.

VARNING - OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN ÄR

URKOPPLAD. BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.

VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA

NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.

Ozone Safety

OZONE

Power Saver

Environmental and Safety Consideration

During normal operation, the Phaser 3310 printer produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.

If you need additional information about ozone, please contact your nearest Xerox dealer.

This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.

When the printer does not receive data for an extended period of time, power consumption is automatically lowered.

The energy star emblem does not represent EPA endorsement of any product or service.

VII

Environmental and Safety Consideration

Radio Frequency Emissions

FCC regulations

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

(1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

(4) Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for

compliance could void the user’s authority to operate the equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.

VIII

Environmental and Safety Consideration

Declaration of Conformity (European Countries)

Approvals and Certifications

The CE marking applied to this product symbolises Xerox Corporation. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated:

January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.

A full declaration, defining the relevant Directives and referenced standards can be obtained from your Xerox Corporation representative.

WARNING: Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.

CHAPTER

Introduction

Congratulations on the purchase of your Phaser 3310 printer! This chapter provides information on the following topics:

◆ Special Features

◆ Printer Components

Special Features

Your new Xerox Phaser 3310 printer is equipped with special features that improve print quality, giving you a competitive edge. You can:

Print with excellent quality and high speed

• Prints at 1200 dots per inch (dpi). See page 5.18.

• Prints 14 pages-per-minute(A4 size), 15 pages-per- minute(Letter size).

Flexible paper handling

• A 100-sheet Multi-Purpose Tray supports letterheads,

envelopes, labels, transparencies, custom-sized media, postcards, and heavy paper.

Create professional documents

• Standard 550-sheet input tray (Tray 1) and optional 550-

sheet input tray (Tray 2) supports all standard sizes of

paper.

• Two output tray: Select either the top face-down output or

the rear face-up output tray for the most convenient access.

• Straight-through paper path capability from the

Multi-Purpose Tray to the rear output tray.

• Customizes your documents by using Watermarks such as

“Confidential.”

• Prints Booklets. This feature enables you to easily print the

pages required to create books. Once printed, all you have to do is fold and staple the pages.

• Prints Posters. The text and pictures of each page of your

document are magnified and printed across the selected sheet of paper. After the document has printed, trim off the white edges of each sheet. Tape the sheets together to form a poster.

INTRODUCTION

1.1

Special Features

Save time and money

• Allows you to use the Toner Save mode to save toner. See

page 5.6.

• Allows you to print on both sides of the paper to save paper

(Manual Duplexing). See page 5.7.

• Allows you to print multiple pages on one single sheet of

paper to save paper (N-Up printing). See page 5.10.

• Preprinted forms and letterheads can be printed on plain

paper. See ‘Using Page Overlay’ on page 5.24.

• This printer automatically conserves electricity by

substantially reducing power consumption when not printing.

• This printer meets Energy Star guidelines for energy

efficiency.

Expand the printer capacity

• The Phaser 3310 printer has 4 MB of memory which can be expanded to 68 MB.

• Optional PostScript 3 Emulation* (PS) SIMM adds PostScript 3-compatible interpreter and 136 PS3 fonts.

• Optional network interface enables network printing.

*PostScript 3 Emulation

*136 PS3 fonts

Print in various environments

• Prints in Windows, DOS, and Macintosh.

• Supports Linux.

• Phaser 3310 printer comes with Parallel and USB. You can install an optional network interface.

Contains UFST and MicroType from Agfa Monotype corporation.

1.2

NTRODUCTION

Printer Components

Front View

Top output tray

(Face down output )

Multi-Purpose Tray

(550-sheet paper feeder)

Tray 1

Tray 2

(Optional 550-sheet paper feeder)

Control panel

Control board cover

(needed to access the

control board to install printer options)

Top cover

(Inside)

Toner cartridge

Paper level indicators

Rear View

Network port

(Option)

USB port

Parallel port

Rear output tray door

(Face up output)

Power receptacle

Power switch

INTRODUCTION

1.3

CHAPTER

Setting Up

Your Printer

This chapter provides step by step information on setting up your printer. Topics included in this chapter are:

◆ step 1: Unpack Your Printer

◆ step 2: Install the Toner Cartridge

◆ step 3: Load Paper

◆ step 4: Connect to the Computer with a Parallel Cable

◆ step 5: Turn on the Printer

◆ step 6: Print a Demo Page!

◆ step 7: Install the Printer Software

Installing USB Driver

Unpack Your Printer

Remove the printer and all accessories from the packing carton. Make sure that your printer has been packed with the following items:

Notes:

• If any items are missing or damaged, notify your dealer immediately.

• Components may differ from one country

to another.

• The CD-ROM contains the printer driver, the User Guide, the Adobe Acrobat Reader program.

Toner cartridge Power cord

Setup GuideCD-ROM

USB Cable

Carefully remove all packing tapes from the printer.

ETTING UP YOUR PRINTER

2.1

Unpack Your Printer

Selecting a Location

Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. See the image below for clearance space. Do not set the printer close to the edge of your desk or table!

Clearance Space

Front: 482.6 mm(enough space so that

trays can be removed)

Back: 320 mm(enough space to allow

opening of the Back Cover)

Right: 100 mm Left: 100 mm(enough space for

ventilation)

320 mm(12.6 in.)

100 mm

(3.9 in.)

100 mm

(3.9 in.)

1211.6 mm(47.7 in.)

482.6 mm(19 in.)

561 mm(22 in.)

2.2

SETTING UP YOUR PRINTER

Install the Toner Cartridge

Open the top cover lid. Pull up on the handle to open the lid.

Carefully tear one end of the plastic bag.

Don’t use a knife or other sharp objects as they might scratch the drum of the cartridge.

Handle

Locate the sealing tape at the end of the toner cartridge. Carefully pull the tape completely out of the cartridge. Discard the tape.

Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge.

CAUTION:

To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper if left exposed for more than a few minutes.

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

ETTING UP YOUR PRINTER

2.3

Install the Toner Cartridge

Locate the cartridge slots inside the printer, one on each side.

Grasp the handle and insert the cartridge in the printer until it drops into place.

Close the top cover. Make sure that the cover is securely closed.

Note: When printing text at 5% coverage, you can expect a toner cartridge life of approximately

6,000 pages (3,000 pages for the toner cartridge that is shipped with the printer).

2.4

SETTING UP YOUR PRINTER

Load Paper

Pull the paper tray out of the printer.

Push down on the metal paper lift plate to lock it in place.

Load paper with the print side facing down.

Make sure that all four corners are flat in the tray.

ETTING UP YOUR PRINTER

2.5

Load Paper

Make sure that the stack goes under the metal retaining clip and the plastic tabs on the end guides. Pay attention to the paper limit mark on the left inside wall of the tray. Paper overloading may cause paper jams.

Note: If you want to change the paper size

in the tray, refer to: “To Change Paper Size

in Tray”

Slide the tray back into the printer.

To Change Paper Size in Tray

Squeeze the metal tab on the rear paper guide to adjust for the paper length.

2.6

SETTING UP YOUR PRINTER

LGL

FOLIO

LTR

EXEC

JIS B5

Adjust the paper length guide so the pointer matches the desired paper size.

After loading paper, squeeze the side guide as shown and slide it to the left flush against the paper.

Load Paper

Pointer

If necessary, use the rear width guide. Squeeze the rear width guide as shown and slide it to the left.

Notes:

• Do not push the width guide far enough to cause the media to warp.

• If you do not adjust the width guide, it may cause a paper jam.

ETTING UP YOUR PRINTER

2.7

Connect to the Computer with a Parallel Cable

Make sure that both the printer and the computer are turned off.

Plug the parallel printer cable into the connector on the back of the printer.

Push the metal clips down to fit inside the notches on the cable plug.

Connect the other end of the cable to the parallel interface port on your computer, and tighten the screws.

See your computer documentation if you need help.

➞ To the parallel

port on PC

Note: To connect the printer to the parallel port of the computer requires a certified parallel cable.

You will need to buy the IEEE1284 compliant cable.

If you are using a USB interface

Go to page 2.17, “Installing USB Driver.”

If you are using a network interface

Go to page F.5, “Network Interface Card.”

Note:

Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

2.8

SETTING UP YOUR PRINTER

Turn on the Printer

Laser Printer

Excellent Performance, High quality

Robust Network connectivity

Xerox Phaser 3310

Plug the power cord into the power receptacle on the back of the printer.

Plug the other end into a properly grounded AC outlet.

Turn on the power.

Print a Demo Page!

➞ To AC outlet

As the printer powers up, all the printer control panel lights turn on briefly. When only the light remains on, press and hold the button.

Hold the button down until all the lights blink (for about 2 seconds) and then release. The demo page will print.

The demo page provides a sample of the print quality to help you verify that the printer is printing correctly.

ETTING UP YOUR PRINTER

2.9

Install the Printer Software

Included with your printer is a CD-ROM containing the printer drivers for some of the most popular Windows software applications. To operate your printer, you must install a printer driver, which translates data from your application into data that the printer understands.

The CD-ROM shipped with your printer contains the following:

• Printer driver for Windows. Use this driver to take full advantage of your printer’s features.

• PostScript Printer Description (PPD) file for Windows and Macintosh to allow installation of the PostScript driver.

If you are printing from a computer with a parallel cable

Go to page 2.12 for information on installing the printing software on a computer that is attached directly to the printer with a parallel cable.

If you are printing with a USB

Go to page 2.17, “Installing USB Driver”, for information on installing the print software on a USB-enabled computer.

If you are printing from a Macintosh

Go to Appendix B, “Using Your Printer with Macintosh”, for information on installing the PostScript option for Macintosh.

If you are printing from DOS

Go to Appendix C, “Printing from DOS Applications”, for information on installing the DOS print software and printing from DOS application.

2.10

SETTING UP YOUR PRINTER

Install the Printer Software

If you are printing with PostScript driver

Go to Appendix D, “Using Windows PostScript Driver”, for information on installing the PPD file.

If you are using Linux

Go to Appendix G, “Using Your Printer in Linux”, for information on installing the Linux driver.

Before Installing the Printer Software

Verify the following:

• At least 32 MB or more of RAM is installed on your PC.

• There is at least 200 MB of free disk space on your PC.

• All applications are closed on your PC before beginning installation.

• Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000 or Windows XP.

ETTING UP YOUR PRINTER

2.11

Install the Printer Software

Installing the Printer Software from the CD-ROM

Place the CD-ROM in the CD-ROM drive. Installation will start automatically.

If the CD-ROM drive does not automatically run:

Select Run from the Start menu, and type x:\cdsetup.exe in the Open box (where x is the drive letter for the CD-ROM drive), then click OK.

Note: If the New Hardware

Found box appears during the installation procedure, click

the x in the upper right

corner of the box, or click

Cancel.

2.12

SETTING UP YOUR PRINTER

When the opening screen appears, select the appropriate language.

Click Install Printer Driver.

Install the Printer Software

The Welcome window opens. Click Next.

ETTING UP YOUR PRINTER

2.13

Install the Printer Software

The files are copied into the appropriate directory.

Click Finish.

2.14

SETTING UP YOUR PRINTER

Printer Driver Features

Phaser 3310 printer drivers will support the following standard features:

• Input tray selection

•

paper size, orientation and media type

•

number of copies

Table below lists a general overview of features supported by the Phaser 3310 printer drivers.

Install the Printer Software

Driver

Features

Toner save Y Y Y N Y Y Y N

Print quality option Y Y Y Y Y Y Y Y

Halftoning Y Y Y N N Y Y N

Manual duplex Y Y Y N N N N N

Booklet printing Y Y Y N N N N N

Poster printing Y Y Y N N N N N

Multiple pages per sheet (N-up) Y Y Y Y Y Y N Y

Fit to page printing Y Y Y Y N N N N

Different source for first page Y Y Y N N N N Y

Watermark Y Y Y Y N N N N

Overlay Y Y Y N N N N N

TrueType fonts option N N N N Y Y Y Y

Error reporting N N N N Y Y Y Y

Win2000/XP Win9x NT4.0 Macintosh Win2000/XP Win9x NT4.0 Macintosh

PostScriptPrinter Driver

ETTING UP YOUR PRINTER

2.15

+ 170 hidden pages

Xerox Phaser 3310 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Environmental and Safety Consideration

Special Features

Printer Components

Unpack Your Printer

Selecting a Location

Install the Toner Cartridge

Load Paper

To Change Paper Size in Tray

Connect to the Computer with a Parallel Cable

Turn on the Printer

Print a Demo Page!

Install the Printer Software

Before Installing the Printer Software

Installing the Printer Software from the CD-ROM

Printer Driver Features