Xerox Phaser 3210 User Guide

This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any damages, direct or indirect, arising from or related to use of this manual.
© 2001 Xerox Corporation. All rights reserved.
• Phaser 3210 and Xerox logo are trademarks of Xerox Corporation.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• Microsoft, Windows, Windows 9x, Windows Me, Windows NT, Windows 2000 and Windows XP are trademarks of Microsoft Corporation.
• GNU Ghostscript software, Copyright (C) 1999. Aladdin Enterprise, Menlo Park, California, and other authors as indicated in its documentation.
• All other brand or product names are trademarks of their respective companies or organizations.

Contents

Introduction
1
Special Features Printer Components
Setting Up Your Printer
2
: Unpack Your Printer –––––––––––––––––––––––––– 2.1
STEP 1
: Install the Toner Cartridge ––––––––––––––––––––– 2.2
STEP 2
Load Paper ––––––––––––––––––––––––––––––––– 2.4
:
STEP 3
: Connect to the Computer with a Parallel Cable ––––– 2.6
STEP 4
: Turn on the Printer ––––––––––––––––––––––––––– 2.7
STEP 5
Print a Demo Page! ––––––––––––––––––––––––––– 2.7
:
STEP 6
: Install the Printer Software ––––––––––––––––––––– 2.8
STEP 7
Installing Software from Diskette –––––––––––––––––––– 2.13
Using Control Panel
3
Control Panel Buttons –––––––––––––––––––––––––––––– 3.1 Control Panel Lights ––––––––––––––––––––––––––––––– 3.3
–––––––––––––––––––––––––––––––––
––––––––––––––––––––––––––––––
1.1
1.3
Print Media
4
Choosing Paper and Other Media ––––––––––––––––––––– 4.1 Selecting the Output Location ––––––––––––––––––––––– 4.4 Loading Paper –––––––––––––––––––––––––––––––––––– 4.5 Printing on Envelopes –––––––––––––––––––––––––––––– 4.7 Printing on Heavy Paper –––––––––––––––––––––––––––– 4.9 Printing on Labels –––––––––––––––––––––––––––––––– 4.10 Printing on Transparencies ––––––––––––––––––––––––– 4.11 Printing on Preprinted Paper ––––––––––––––––––––––– 4.12 Printing on Card Stock or Custom-sized Media –––––––––– 4.13
I
Printing Tasks
5
Printing a Document ––––––––––––––––––––––––––––––– 5.1 Using Toner Save Mode –––––––––––––––––––––––––––– 5.6 Printing Multiple Pages on One Sheet of Paper Fitting Your Document to a Selected Paper Size ––––––––– 5.8 Printing Posters ––––––––––––––––––––––––––––––––––– 5.9 Setting Graphic Properties ––––––––––––––––––––––––– 5.11 Printing Watermarks –––––––––––––––––––––––––––––– 5.14 Using Page Overlay ––––––––––––––––––––––––––––––– 5.17 Reprinting the Last Page –––––––––––––––––––––––––– 5.21 Printing on a Network Environment ––––––––––––––––––– 5.22
Maintaining Your Printer
6
Maintaining Toner Cartridge ––––––––––––––––––––––––– 6.1 Cleaning the Printer ––––––––––––––––––––––––––––––– 6.4
Problem Solving
7
––––––––––
5.7
Troubleshooting Checklist ––––––––––––––––––––––––––– 7.1 Solving General Printing Problems –––––––––––––––––––– 7.2 Clearing Paper Jams ––––––––––––––––––––––––––––––– 7.6 Solving Print Quality Problems –––––––––––––––––––––– 7.11 Troubleshooting Error Messages ––––––––––––––––––––– 7.17 Common Windows Problems –––––––––––––––––––––––– 7.20
Appendix
Printer Specifications ––––––––––––––––––––––––––––––– A.1 Paper Specifications –––––––––––––––––––––––––––––––– A.2 Using Your Printer with a USB Cable ––––––––––––––––– A.10 Printing from DOS Applications ––––––––––––––––––––– A.17 Linux Driver Installation ––––––––––––––––––––––––––– A.22 Installing Optional Memory ––––––––––––––––––––––––– A.24
INDEX
II
Environmental and Safety Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.
WARNING
Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.
CAUTION - INVISIBLE LASER RADIATION WHEN THIS COVER OPEN. DO
NOT OPEN THIS COVER.
VORSICHT - UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHT
DEM STRAHL AUSSETZEN.
ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.EXPOSITION DAN
GEREUSE AU FAISCEAU.
ATTENZIONE -RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA.
EVITARE L’ESPOSIZIONE AL FASCIO.
PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE AL
RAYO.
ADVARSEL. - USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE ER
UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.
ADVARSER. - USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I
STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.
VARNING - OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN ÄR
URKOPPLAD. BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.
VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.
III
Ozone Safety
Power Saver
Environmental and Safety Consideration
During normal operation, the Xerox Phaser 3210 printer produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.
This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of time, power consumption is automatically lowered.
The energy star emblem does not represent EPA endorsement of any product or service.
IV
Environmental and Safety Consideration
Radio Frequency Emissions
Fcc Regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you must first stop operation of the equipment.
Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules.
CAUTION: Changes or modifications not expressly approved by the manufacture
responsible for compliance could void the user’s authority to operate the equipment.
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
V
Environmental and Safety Consideration
Declaration of Conformity (European Countries) Approvals and Certifications
The CE marking applied to this product symbolises Xerox Corporation. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.
A full declaration, defining the relevant Directives and referenced standards can
be obtained from your Xerox Corporation representative.
WARNING: Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).
WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.
VI
chapter
1
1
Congratulations on your purchase of a Xerox Phaser 3210 printer! This chapter provides information on the following topics:
Special Features
Printer Components

Special Features

Xerox Phaser 3210 is a versatile, productive printer equipped with special features that will improve print quality, giving you a competitive edge. You can:
Print with excellent qualit y and high speed
• You can print at 1200 dpi image quality. See page 5.12.
• Your printer prints 12 pages-per-minute.
• The PCL 6 printer language enables fast printing performance.
Flexible paper handling
• Standard 150-sheet automatic feeder and a 1-sheet manual feeder supports various sizes and types of paper.
• Two output locations: Select either the face-down output tray or the face-up output slot for the most convenient
access.
Save your time and money
• If you select Toner Save mode, your printer will use less toner. See page 5.6.
• Print multiple pages on a single sheet of paper to save paper (N-up printing). See page 5.7.
• One-touch last page printing is available in the Ready mode. See page 5.21.
• The printer conserves electricity by automatically reducing power consumption when it is not active.
• This product meets Energy Star guidelines for energy efficiency.
INTRODUCTION
1.1
WORLD BEST
Dear ABC
Regards
Special Features
Create professional documents
• You can customize your documents by using Watermarks such as “Confidential.” See page 5.14.
• Preprinted forms and letterheads can be printed on plain paper. See page 5.17.
• Print Posters. The text and pictures of each page of your document are magnified and printed across the selected sheet of paper. After the document has printed, trim off the white edges of each sheet. Tape the sheets together to form a poster. See page 5.9.
Expand the printer capacit y
The Phaser 3210 is shipped with 4 MB of memory included. You can expand the memory capacity of your printer (up to 68 MB maximum) by installing optional memory modules. See page A.24.
Print in various environments
• You can print in Windows 95/98/Me/NT4.0/2000/XP.
• Your printer is compatible with Linux and DOS.
• The Phaser 3210 printer comes with both Parallel and USB interfaces.
1.2
INTRODUCTION

Printer Components

Front View
Paper output support
Face-down output tray
Paper support
Automatic input tray
Paper guides
Output lever
Manual input tray
Front cover
Face-up output slot
Control panel
INTRODUCTION
1.3
Inside View
Toner cartridge
Printer Components
Rear View
Power switch
Power receptacle
Front cover
Parallel port
1.4
USB port
INTRODUCTION
chapter
2
2
This chapter provides step by step information on setting up your printer. Topics included in this chapter are:
: Unpack Your Printer
STEP 1
: Install the Toner Cartridge
STEP 2
Installing Software from Diskette
Load Paper
:
STEP 3
: Connect to the Computer with a Parallel Cable
STEP 4
: Turn on the Printer
STEP 5
Print a Demo Page!
:
STEP 6
: Install the Printer Software
STEP 7

Unpack Your Printer

11
Remove the printer and all accessories from the packing carton. Make sure that your printer has been packed with the following items:
Notes:
• If any items are missing or damaged, notify your dealer immediately.
Components may differ from one
country to another.
Toner cartridge
CD-ROM*
Power cord
Paper Output Support
22
Carefully remove all packing tapes from the printer.
33
Attach the supplied paper output support as shown.
Setup Guide
* contains the printer driver, the User Guide, the Adobe
Acrobat Reader program, and the Make Your Own Diskette setup software.
USB Cable
SETTING UP YOUR P RINTER
2.1

Install the Toner Cartridge

11
Grasp both sides of the front cover and open it by pulling it towards you.
22
Remove the toner cartridge from its bag and then remove the paper covering it. Discard the paper.
33
Gently shake the cartridge from side to side to evenly distribute the toner inside the cartridge.
CAUTION:
To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper, if left exposed for more than a few minutes.
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
SETTING UP YOUR P RINTER
2.2
44
Locate the cartridge slots inside the printer, one on each side.
55
Grasp the handle and insert the cartridge in the printer until it snaps into place.
Install the Toner Cartridge
66
Close the front cover. Make sure that the cover is securely closed.
Note: When printing text at 5% coverage, you can expect a toner cartridge life of
approximately 3,000 pages (3,000 pages for the toner cartridge that is shipped with the printer).
SETTING UP YOUR P RINTER
2.3

Load Paper

11
Pull the paper support on the automatic input tray up, until it stops.
22
Before loading the paper, flex the sheets back and forth to loosen them, and then fan them.
Tap the edges of the stack on a table top to straighten them and prevent paper jams.
33
Load a stack of paper into the automatic input tray with the print side facing up.
SETTING UP YOUR P RINTER
2.4
44
Do not load too much. This tray holds up to 150 sheets.
Keep the paper below this height mark.
55
Adjust the paper guides to the width of the paper stack.
Load Paper
Notes:
• Do not push the width guide far enough to cause the media to warp.
• If you do not adjust the width guide, it may cause paper jam.
• If you need to add more sheets of paper while printing, remove the remaining paper from the tray at first. Then, reinsert them with the new paper. Note that adding new paper into the remains in the tray may cause paper jams or multiple feeding.
SETTING UP YOUR P RINTER
2.5

Connect to the Computer with a Parallel Cable

Note: To connect the printer to the parallel port of the computer
requires a certified parallel cable. You will need to buy the IEEE1284 compliant cable.
11
Make sure that both the printer and the computer are turned off.
22
Plug the parallel printer cable into the connector on the back of the printer.
Push the metal clips down to fit inside the notches on the cable plug.
33
Connect the other end of the cable to the parallel interface port on your computer, and tighten the screws.
See your computer documentation if you need help.
If you are using a USB interface
Go to “Using Your Printer with a USB Cable” on page A.10.
To the parallel
port on PC
SETTING UP YOUR P RINTER
2.6

Turn on the Printer

Laser Beam Printer
Excellent Performance, High Quality
Cost Saving, Convenience
Compatibility
Xerox Phaser 3210
11
Plug the power cord into the power receptacle on the back of the printer.
22
Plug the other end into a properly grounded AC outlet.
33
Turn on the power.

Print a Demo Page!

To AC outlet
As the printer powers up, all the printer control panel lights turn on briefly. When only the light remains on, press and hold the button.
Hold down the button for about 2 seconds until all lights blink slowly. Then release the button and the demo page will print.
The demo page provides a sample of print quality to help you verify that the printer is printing correctly.
SETTING UP YOUR P RINTER
2.7

Install the Printer Software

Included with your printer is a CD-ROM containing the printer driver for some of the most popular Windows software applications. To operate your printer, you must install a printer driver, which translates data from your application into data that the printer understands.
If you are printing with a parallel interface
Go to Page 2.9 for information on installing the print software on a computer that is attached directly to the printer with a parallel cable.
If you are printing with a USB interface
Go to “Using Your Printer with a USB Cable” on page A.10, for information on installing the print software on a USB-enabled computer.
If you are printing in DOS
Go to “Printing from DOS Application” on page A.17, for information on installing the DOS RCP utility and printing from DOS applications.
If you are printing in Linux
Go to “Linux Driver Installation” on page A.22, for information on installing the Linux driver.
Before Installing the Printer Software
Verify the following:
• At least 16 MB or more of RAM is installed on your PC.
• There is at least 50 MB of free disk space on your PC.
All applications are closed on your PC before beginning installation.
• Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000 or Windows XP.
SETTING UP YOUR P RINTER
2.8
X
E
R
O
X
P
H
A
S
E
R
3
2
1
0
Install the Printer Software
Installing the Printer Software from the CD-ROM
Place the CD-ROM in the CD-ROM drive. Install will start
1
automatically.
If the CD-ROM drive does not automatically run:
Select Run from the Start menu, and type x:\cdsetup.exe in the Open box (where x is the drive letter for the CD-ROM drive), and then click OK.
Note: If the New Hardware Found box appears during the installation procedure, click the x in the upper right corner of the box, or click Cancel.
When the opening screen appears, select the appropriate
2
language.
Click Install Printer Driver.
3
SETTING UP YOUR P RINTER
2.9
Install the Printer Software
4
The Welcome window opens. Click Next.
The files are copied into the appropriate directory.
5
Click Finish.
6
SETTING UP YOUR P RINTER
2.10
Software Installation Tips
Install the Printer Software
I do not have a CD-ROM drive
How do I access printer features ?
How do I remove the printing software ?
If you have access to another computer with a CD-ROM drive, you can use tne Make Diskette utility in Windows to create the disks you need for the installation. Go to “Installing Software from Diskette” on page 2.13.
Some printer features, such as paper size and page orientation, may be available through your application settings. Use application settings, if available, because they override printer driver settings.
Access advanced printer features through your printer driver. See chapter 5, “Printing Tasks” for instructions on using your printer driver features.
In Windows, after installation, the Uninstall icon in the Xerox Phaser 3210 program group allows you to select and remove any or all of the Xerox Phaser 3210 printing system components. If you are upgrading the printer driver, or if your installation fails, uninstall the driver following these instructions.
From the Start menu, select Programs.
1
Select Xerox Phaser 3210 PCL 6, and then Xerox
2
Phaser 3210 PCL 6 Driver Maintenance.
SETTING UP YOUR P RINTER
2.11
Install the Printer Software
The Xerox Phaser 3210 Maintenance dialog box appears.
3
Click Remove and then click Next.
When your computer confirms your selection, click OK.
4
The Xerox Phaser 3210 printer driver and all of its
5
components are removed from your computer.
If you have problems installing
SETTING UP YOUR P RINTER
2.12
Click Finish.
6
Reinstall is required if your installation fails.
From the Start menu, select Programs.
1
Select Xerox Phaser 3210 PCL 6, and then Xerox
2
Phaser 3210 PCL 6 Driver Maintenance.
The Xerox Phaser 3210 Maintenance dialog box appears.
3
Click Repair and then click Next.
When reinstallation is done, click Finish.
4
X
E
R
O
X
P
H
A
S
E
R
3
2
1
0

Installing Software from Diskette

If you do not have a CD-ROM drive and if you have access to another computer with a CD-ROM drive, you can copy software installation files from your printer software CD-ROM onto floppy diskettes, and then use the diskettes instead of the CD-ROM to install the software.
Making Installation Diskettes
You can make installation diskettes for the Xerox Phaser 3210 PCL 6 printer driver. Make sure that you have several formatted diskettes ready, and then follow these steps:
Insert the CD-ROM shipped with your printer into the
1
CD-ROM drive. Installation will start automatically.
If the CD-ROM drive does not automatically run:
Select Run from the Start menu, and type x:\cdsetup.exe in the Open box (where x is the drive letter for the CD-ROM drive), and then click OK.
When the opening screen appears, select the appropriate
2
language.
Click MakeDisk.
3
SETTING UP YOUR P RINTER
2.13
Installing Software from Diskette
4
Shows the number
of disks required to
copy the selected
component.
The Copy to Floppy dialog box appears.
Select the desired components you want to copy to the diskette from the Select box. You can select PCL Driver, USB Driver and DOS RCP.
Select the floppy disk drive that you will be inserting the diskette into.
Select the floppy drive you will use.
Shows the path of the selected component.
Select the component you want to copy.
SETTING UP YOUR P RINTER
2.14
Click Copy all disk images.
5
If you want to copy a portion of the selected component, select the disk you want to copy in the Disk Images window, and then click Copy selected disk images.
When prompted, insert a blank, formatted diskette into
6
the floppy drive, and click Yes to copy the first diskette. For multiple diskettes, when the first diskette is finished, you are prompted to insert disk 2.
Make sure you label each diskette in order as you create it: Phaser 3210 PCL 6 driver, disk 1 of 2, etc.
Installing Software
Installing Software from Diskette
If you have more than one disk, insert the next disk and
7
click Yes.
When copying to diskettes has been completed, click
8
Close in the Copy to Floppy dialog box. Then click Exit in the Xerox Phaser 3210 Setup dialog box.
To install the printer driver from the diskettes, follow this procedure:
Insert the first diskette (if you have more than one
1
software diskette).
From the Start menu, select Run.
2
Type A:\setup.exe in the Open box and click OK. (if
3
your floppy drive is not A, substitute the correct letter.)
Follow the on-screen instructions to complete the
4
installation.
SETTING UP YOUR P RINTER
2.15
chapter
3
3
This chapter describes how to use the printer’s control panel. It provides information on the following topics:
Control Panel Buttons
Control Panel Lights

Control Panel Buttons

The printer has three buttons: , and .
Print demo page
Press and hold for about 2 seconds until the control panel lights blink slowly to print a demo page. The printer must be in the Ready mode.
Start manual feeding
When you select Manual Feeder for Paper Source from your software application, you should press each time you load a sheet of paper manually. For further information, see “Using the Manual Input Tray” on page 4.5.
Clean the inside of the printer
Press and hold for about 10 seconds until the control panel lights remain lit. After cleaning the printer, one cleaning sheet prints. For further information, see page 6.5.
USING CONTROL PANEL
3.1
Control Panel Buttons
Cancel job
Press and hold until the control panel lights blink to cancel a job the printer is currently printing. The light will blink while the print job is cleared from both the printer and the computer, and then the printer will return to the Ready mode. This may take some time, depending on the size of the print job.
Note: If the button is accidentally pushed, the
job must be reprinted. There is no undo function.
Reprint last page of the job
If you press in the Ready mode, the printer prints the last page of the last print job. See page
5.21.
Turn the Toner Save Mode on/off
Press to turn the Toner save mode on or off.
(on)
The printer must be in the Ready mode.
• If the button backlight is on, toner save mode activates and the printer uses less toner to print a
(off)
document.
• If the button backlight is off, toner save mode is disabled and you will print in normal quality.
To enable or disable the Toner Save mode using this button, the Toner Save Mode option in the printer driver must be set to Printer Setting.
For further information on the Toner Save mode, see page 5.6.
USING CONTROL PANEL
3.2

Control Panel Lights

The control panel lights indicate the status of your printer. If the light is on, the printer is experiencing an error. See “Troubleshooting Error Messages” on page 7.17.
Control Panel Light Message
Ready mode
The light is on and the printer is ready to print. No action is needed. If you press and hold the button for about 2 seconds,
a demo page will print.
Processing
The printer is receiving or processing data. Wait for the job to print. Pressing the button cancels the current job. One or two pages may
print as the printer clears the print job. The printer will return to the Ready mode after the job has been canceled.
Paper out
The printer is out of paper. Load paper into the printer. For the automatic tray, there is no need to press
any button to reset. For the manual tray, press the button after loading.
Waiting for the button to be pressed
In the Manual Feed mode, the printer is waiting for the button to be pressed. Press the button to start printing. You must press the button to print each
page after loading paper into the manual input tray.
USING CONTROL PANEL
3.3
chapter
4
4
This chapter will help you to understand what kind of paper you can use with the Xerox Phaser 3210 printer and how to properly load paper in the different paper input trays for the best print quality.
Topics included in this chapter are:
Choosing Paper and Other Media
Selecting the Output Location
Loading Paper
Printing on Envelopes
Printing on Heavy Paper
Printing on Labels
Printing on Transparencies
Printing on Preprinted Paper
Printing on Card Stock or Custom-sized Media

Choosing Paper and Other Media

You can print on a variety of print media, such as plain paper, envelopes, labels, transparencies, card stocks and so on. See “Paper Specification” on page A.2. To get the best possible print quality, use only high-quality copier-grade paper.
When you choose print media, consider the following:
Desired outcome: The paper you choose should be appropriate for the project.
Size: You can use any size paper that fits easily within the paper adjusters of the paper tray.
Weight : Your printer supports paper weight as follows:
• 60~90 g/m
2
(16~24 lb) bond for the automatic
input tray
• 60~163 g/m
2
(16~43 lb) bond for the manual
input tray
Brightness: Some papers are whiter than others and produce sharper, more vibrant images.
Surface smoothness: The smoothness of the paper affects how crisp the printing looks on the paper.
Always test a sample of paper before purchasing large quantities.
CAUTION: Using media that does not conform to the
specification listed in the paper specification can cause problems that may require service. This service is not covered by the warranty or service agreements.
PRINT MEDIA
4.1
Choosing Paper and Other Media
Media Sizes and Capacities
Media Size
Plain Paper
Letter (8.5 x 11 in.) Legal (8.5 x 14 in.) Executive (7.25 x 10.5 in.) A4 (210 x 297 mm) A5 (148 x 210 mm) Folio (8.5 x 13 in.) B5 (182 x 257 mm)
Envelopes
No. 10 (4.12 x 9.5 in.) DL (110 x 220 mm) C5 (162 x 229 mm) C6 (114 x 162 mm) B5 (176 x 250 mm) Monarch (3.87 x 7.5 in.)
Input Source/Capacity*
Automatic Input Tray
150 150 150 150 150 150
5 5 5 5 5 5
Manual Input Tray
1 1 1 1 1 1 1
1 1 1 1 1 1
Labels
Letter (8.5 x 11 in.) A4 (210 x 297 mm)
Transparency film
Letter (8.5 x 11 in.) A4 (210 x 297 mm)
Card stock
Bond Paper
Thin Paper (45 gsm ~ 60 gsm)
Thick Paper (90 gsm ~ 163 gsm)
*
Depending on paper thickness, maximum capacity may be reduced.
PRINT MEDIA
4.2
5 5
5 5
5
5
150
5
1 1
1 1
1
1
1
1
Paper Guidelines
Choosing Paper and Other Media
When selecting or loading paper, envelopes, or other special media, keep these guidelines in your mind:
• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.
Use cut-sheet paper only. You cannot use multi-part paper.
Use only high-quality, copier grade paper.
Do not use paper that has been already printed on or that has been fed through a photocopier.
Do not use paper with irregularities, such as tabs or staples.
Do not attempt to load any tray during printing and never overfill the tray. This could cause a paper jam.
Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough.
• Colored paper should be of the same high quality as white photocopy paper. The pigments must withstand the printer’s fusing temperature of 400°F (205°C) for 0.1 second without deterioration. Do not use paper with a colored coating that was added after the paper was produced.
• Preprinted forms must be printed with nonflammable, heat­resistant inks that do not melt, vaporize, or release hazardous emissions when subjected to the printer’s approximately 400°F (205°C) fusing temperature for 0.1 second.
• Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on the floor.
Do not place heavy objects on top of the paper, whether it is packaged or unpackaged.
Keep paper away from moisture, direct sunlight or other conditions that can cause it to wrinkle or curl.
PRINT MEDIA
4.3

Selecting the Output Location

The printer has two output locations: the face-up output slot and the face-down output tray. You can select the output location by changing the position of the output lever on the
front of the printer. To use the face-down output tray, be sure the output lever is in upper (normal) position. To use the face-up output slot, push it down to open the slot.
• If paper coming out of the face-down output tray has problems, such as excessive curl, try printing to the face-up output slot.
• To avoid paper jams, do not change the position of the output lever while the printer is printing.
Printing to the Face-Down Output Tray
The face-down output tray collects paper face-down, in correct order. Make sure that the output lever is in the upper position. (If not, push it up)
The face-down output tray should be used for most print jobs and is recommended for printing over 100 sheets of paper, continuously.
Printing to the Face-Up Output Slot
The printer prints to the face-up output slot if it is open. Push the output lever down to open the slot. Paper comes out of the printer face-up.
Using the face-up output slot might improve output quality with the following:
• envelopes
• labels
• paper heavier than 24 lb (90 g/m
2
)
4.4
PRINT MEDIA

Loading Paper

Proper paper loading helps to prevent paper jams and ensure trouble-free printing. Do not remove paper from the tray(s) while a job is printing. Doing so may cause a paper jam.
Using the Automatic Input Tray
The automatic input tray holds 150 sheets of plain paper and 5 sheets of special media. See “Media Sizes and Capacities” on page 4.2 for acceptable paper size and capacities for each input tray.
Load a stack of paper into the automatic input tray and print. For details on loading paper in the automatic input tray, see “Load Paper” on page 2.4.
Note: Before using the automatic input tray, you must remove
paper from the manual input tray.
Using the Manual Input Tray
When you change the print settings, if you select Manual Feeder in the Paper Source option, you can manually load paper in the manual helpful when you want to check the print quality after each page is printed.
If you experience a paper jam from the automatic time into the manual
Note: To avoid a paper jam, use the manual tray with the automatic input tray loaded with
paper.
11
Load the print media in the manual input tray with the print side up.
Adjust the paper guide against the stack of print media without bending.
input tray
.
input tray
input tray,
. Manually loading paper can be
load one sheet of paper at a
PRINT MEDIA
4.5
Loading Paper
22
Push the output lever down to open the face-up output slot.
33
When you print a document, you must select Manual Feeder for Paper Source from the software application, and then select the correct paper size and type. For details, see page 5.3.
44
Print the document.
55
If you are printing multiple pages, load the next sheet after the first page prints out.
66
Press to start feeding.
Notes:
• The face-up output slot may not hold the printed pages properly.
• The printed pages will not stack in the face-down output tray unless you change output lever position. After you finish using the face-up output slot, you must change the position of the output lever to the normal position. Push it up.
4.6
PRINT MEDIA

Printing on Envelopes

Guidelines
• Only use envelopes recommended for laser printers. Before you load envelopes in the input tray, make sure that they are undamaged and that they are not stuck together.
• Do not feed stamped envelopes.
• Never use envelopes with clasps, snaps, windows, coated lining, or self-stick adhesives. These envelopes may severely damage the printer.
11
Flex or fan
them for loading.
the envelopes to prepare
22
Load the envelopes into the input tray you want to use with the flap side down.
The stamp area is on the right side and the end of the envelope with the stamp area enters the tray first.
33
Adjust the guide to the edge of the envelope stack.
PRINT MEDIA
4.7
Printing on Envelopes
44
Push the output lever down.
55
When you print on envelopes, configure the paper source, type and size properly in the software application. For details, see page 5.3.
66
Print the document.
77
After printing, push the output lever up.
4.8
PRINT MEDIA

Printing on Heavy Paper

Guidelines
• Heavy paper is any paper heavier than 24 lb (90 g/m2). For cotton papers, you can use 24 lb paper. The maximum paper weight available for your printer is 43 lb (163g/m
2
• Do not use extremely heavy paper stock (greater than 43 lb, or 163 g/m Misfeeds, mis-stacking, media jams, poor toner fusing, poor print quality, and excessive mechanical wear can result.
11
Load paper in the input tray you want to use with print side up.
Adjust the guide to fit the width of the labels.
22
Push the output lever down.
bond).
2
).
33
When you print on heavy paper, select Bond in the Paper Type section, and then configure the paper source, and size in the software application. For details, see page 5.3.
PRINT MEDIA
4.9

Printing on Labels

Guidelines
• Only use labels recommended for laser printers.
• Verify that the labels’ adhesive material can tolerate fusing temperature of 200°C (392°F) for 0.1 second.
• Make sure that there is no exposed adhesive material between the labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to printer components.
• Do not feed a sheet of labels through the printer more than once. The adhesive backing is designed for one pass through the printer.
• Do not use labels that are separating from the backing sheet or that are wrinkled, bubbled, or otherwise damaged.
11
Load labels in the input tray you want to use with print side up.
Adjust the guide to fit the width of the labels.
22
Push the output lever down.
33
When you print on labels, configure the paper source, type and size in the software application. For details, see page 5.3.
Note: To prevent them from sticking
together, do not let the printed label sheets stack up as they are printed out.
4.10
PRINT MEDIA

Printing on Transparencies

Guidelines
• Only use transparencies recommended for use in laser printers.
• Make sure that the transparencies are not wrinkled or curled, and that they do not have any torn edge.
• Hold the transparencies by the edges and avoid touching the print side. Oils from your fingers that are deposited on the transparency can cause print quality problems.
• Be careful not to scratch the printer side or leave fingerprints on it.
11
Load the transparencies in the desired input tray with the print side up and
the adhesive strip entering the printer first.
Adjust the guide to fit the width of the transparencies.
22
Push the output lever down.
33
When you print on transparencies, configure the paper source, type and size in the software application. For details, see page 5.3.
Notes:
• To prevent transparencies from sticking together, do not let the printed sheets stack up as they are printed out.
• Place transparencies on a flat surface after removing them from the printer.
PRINT MEDIA
4.11

Printing on Preprinted Paper

Preprinted paper is paper that has some type of printing placed on it before it is sent through the printer (paper that has a preprinted logo at the top of the page, for example).
Guidelines
• Letterheads must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the printer’s fusing temperature of 400°F (205°C) for 0.1 second.
• Ink on letterhead must be non-flammable and should not adversely affect any printer rollers.
• Forms and letterheads should be sealed in a moisture-proof wrapping to prevent changes during storage.
• Before you load preprinted paper such as forms and letterheads, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper.
11
Load letter-heads into the input tray you want to use with the design face
up, and the bottom edge toward the printer.
Adjust the guide to fit the width of the paper stack.
22
When you print on the preprinted paper, configure the paper source, type and size in the software application. For details, see page 5.3.
4.12
PRINT MEDIA

Printing on Card Stock or Custom-sized Media

Postcards, 3 by 5 in.(index) cards and other custom-sized media can be printed with the Phaser 3210 printer.
Guidelines
• Always insert the short edge into the mode, make this selection through your software. Inserting paper long-edge first may cause a paper jam.
• Do not print on card stocks that is too small or too large. The minimum size is 76 by 127 mm (3 by 5 in.) for the manual input tray and 95 by 127 mm (3.8 by 5 in.) for the automatic input tray, and the maximum size is 216 by 356 mm (8.5 by 14 in.).
• Set margins at least 6.4 mm (0.25 in.) away from the edges of the media in the software application.
11
Load print media in the input tray you want to use with the print side up, and the short edge first .
Adjust the guide to fit the width of the media.
22
Push the output lever down.
input tray first
. If you want to print in landscape
33
Configure the paper source, type in the printer driver’s properties (see page
5.3) and print.
Note: If the size of your print media is not
listed in the Paper Size box in the Paper tab of the printer driver properties, select Custom Size and set the paper size manually.
PRINT MEDIA
4.13
chapter
5
5
This chapter explains your printing options and gives common printing tasks.
Topics included in this chapter are:
Printing a Document
Using Toner Save Mode
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)
Fitting Your Document to a Selected Paper Size
Printing Posters
Setting Graphic Properties
Printing Watermarks
Using Page Overlay
Reprinting the Last Page
Printing on a Network Environment

Printing a Document

The following procedure describes the steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program. Refer to your software application’s documentation for the exact printing procedure.
Open the document you want to print.
1
Select Print from the File menu. The Print dialog box for
2
your application will be displayed (the Print dialog box for your application may look slightly different).
The basic print settings you require are usually selected within this Print dialog box. These settings include the number of copies, paper size, and page orientation.
If you see a Properties button, click it. If you see Setup, Printer, or Options, click that button instead; then click Properties in the next screen.
Make sure that your printer is selected.
PRINTING TASKS
5.1
Printing a Document
To take advantage of the printer features provided by your
3
Phaser 3210 printer, click Properties in the application’s Print dialog box and go to step 4.
If you see Setup, Printer, or Options, click that button instead. Then click Properties in the next screen.
The Xerox Phaser 3210 PCL 6 Properties dialog box allows
4
you to access and change printer settings.
If necessary, click the Paper tab to display the settings shown below. The Paper tab allows you to access and change the settings for basic paper handling.
5.2
PRINTING TASKS
Printing a Document
Select Automatic Feeder from the Paper Source options
4
box unless you are printing with special media. To print with special media, select Manual Feeder and feed one sheet at a time into the printer. See page 4.5.
Select Printer Default from the PaperTypeoptions box
4
unless you want to use a different kind of print media. To use a different kind of media, select the corresponding print media name in the Paper Type options box. For more information, please refer to Chapter 4 ‘Print Media’.
Select the paper size you have loaded in your printer.
4
Printable area
The Paper Orientation option allows you to select the
4
direction in which information is printed on a page.
Portrait prints across the width of the page, letter style. Landscape prints across the length of the page,
spreadsheet style.
Landscape
You can also see the printable area.
4
Portrait
PRINTING TASKS
5.3
Printing a Document
Click the other tabs on the top of the Properties dialog box
5
to access other features, if needed.
When you complete the print settings, click OK until the
6
Print dialog box is displayed.
Click OK to start printing.
7
Notes:
• Most Windows applications will override settings you specify in the printer driver. Change all print settings available in the software application first, and then any remaining settings using the printer driver.
• The settings you change remain in effect only while you are using the current program. To make your changes permanent, make them in the Printers folder as follows:
1. Click the Windows Start button.
2. Select Settings, and then Printers to open the Printers
window.
3. Select the Xerox Phaser 3210 PCL 6 printer icon.
4. Click the right mouse button and select Properties to open
the properties window.
5.4
PRINTING TASKS
Canceling a Print Job
There are two ways to cancel a print job.
To stop a print job from your printer
Press the and hold until the control panel light blink to cancel job the printer is currently printing.
The printer will finish printing the page that is moving through the printer and delete the rest of the print job while the light is blinking. Pressing cancels only the current job in the printer. If more than one print job is in printer memory, must be pressed once for each job.
Printing a Document
Using Help
To stop a print job from the Printers folder
1. From the Start menu, select Settings.
2. Select Printers to open the Printers window, then double-click the Xerox Phaser 3210 PCL 6 icon.
3. From the Document menu, select Cancel Printing (Windows 9x/Me) or Cancel (Windows NT 4.0/2000/XP).
The Xerox Phaser 3210 printer has a help screen that can be activated by the Help button in the printer’s properties dialog box. You can also click ? from the upper right hand corner, and then click on any setting.
These help screens give detailed information about the printer features provided by the Xerox Phaser 3210 printer driver.
To restore the default printer properties setting when you change the print settings, click Defaults in the Xerox Phaser 3210 PCL 6 Properties dialog box.
PRINTING TASKS
5.5

Using Toner Save Mode

Toner Save mode allows the printer to use less toner on each page. Selecting this option will extend the life of your toner cartridge and reduce your cost per page, but will reduce print quality.
There are two ways to enable the Toner Save mode.
To enable this feature from your printer
Press the button on the control panel. The printer must be in Ready mode ( light is on).
• If the button backlight is on, toner save mode activates and the printer uses less toner to print a page.
• If the button backlight is off, toner save mode is disabled and the printer prints in a normal mode.
Note: To enable or disable the Toner Save mode from the
control panel, the Toner Save Mode option in the printer driver must be set to Printer Setting. See below.
To enable this feature from the software application
When you change the print settings from your software
1
application, access the printer properties. See page 5.1 to access the printer properties.
Click the Graphic tab, and then select the Toner Save
2
Mode option. You can select from:
Printer Setting: If you select this option, this feature is determined by the setting you’ve made on the control panel of the printer.
Standard: If you don’t need to save toner to print a document, select this option.
Save: Select this option to allow the printer to use less toner on each page.
5.6
PRINTING TASKS
Click OK.
3
1 243
65
7 98
rinting Multiple Pages on
P
One Sheet of Paper
1 2
3 4
4 pages per sheet

9 pages per sheet

You can select the number of pages you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages will appear decreased in size and arranged on the sheet. You can specify up to 16 pages.
When you change the print settings from your software
1
application, access the printer properties. See page 5.1 to access the printer properties.
From the Paper tab, select the paper orientation, source, size and type.
Click the Output tab, and choose Multiple Pages per
2
Side in the Type drop-down list. Then select the number of pages you want to print per sheet (1, 2, 4, 6, 9 or 16) in the Pages per Sheet drop-down list.
Click Print Page Borders if you want to print a border
3
around each page on the sheet. Print Page Borders is enabled only if Pages per Sheet is 2, 4, 6, 9, or 16.
(N-Up Printing)
Click OK, then start printing.
4
PRINTING TASKS
5.7

Fitting Your Document To a Selected Paper Size

A
This printer feature allows you to scale your print job to any selected paper size regardless of the digital document size. This can be useful when you want to check fine details on a small document.
When you change the print settings from your software
1
application, access the printer properties. See page 5.1 to access the printer properties.
Click the Output tab, and select Fit to Page in the Type
2
drop-down list.
You’ll see the Application page size and be prompted to
3
select the Fit to Paper Size. Select the correct size from the drop-down list.
5.8
PRINTING TASKS
Click OK, then start printing.
4

Printing Posters

This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, which can be pasted together to form one poster-size document.
When you change the print settings from your software
1
application, access the printer properties. See page 5.1 to access the printer properties.
From the Paper tab, select the paper orientation, source, size and type.
Poster printing
with 2x2 style
Click the Output tab, and select Poster in the Type drop-
2
down list.
PRINTING TASKS
5.9
Printing Posters
To determine the scaling factor, select the Style; 2x2, 3x3,
3
4x4, or Custom.
For example, if you select 2x2, the output will be automatically stretched to cover 4 physical pages.
If you select Custom, you can adjust the scaling factor manually. For example, if you specify 150%, the image will be printed across 4 pages with 150% scaled.

2 x 2

You may specify an overlap in pixel to make it easier to
4


reconstruct the resulting poster.
25 pixels

Overlap=0

Click OK, then start printing.
5

Overlap=25

Custom (150%)
5.10
PRINTING TASKS

Setting Graphic Properties

Use the following options to adjust the print quality for your specific printing needs when you access the printer properties. See page 5.1 to access the printer properties.
If necessary, click the Graphic tab to display the settings shown below.
Click here to save the changes when setting is done.
PRINTING TASKS
5.11
Setting Graphic Properties
Resolution
SRT Mode
You can select the printing resolution; 1200 dpi image quality, 600 dpi or 300 dpi. The higher the setting, the
sharper the clarity of printed characters and graphics. Higher settings may increase the time it takes to print a document.
Some printed characters or images appear to have jagged or uneven edges. Set this SRT (Smoothing Resolution Technology) option to improve the print quality of your text and image and make the characters and images appear smoother.
Note: When 600 dpi is selected in the Resolution section,
selecting Text Enhance or Image Enhance gives you an image quality of 1200 dpi class .
5.12
Printer Default - This is determined by the setting on the printer.
Normal - SRT (Smoothing Resolution Technology) mode is
disabled. Choose this setting if graphics, particularly scanned images, are not printing clearly.
Text Enhance - This setting refines the print quality of
characters by smoothing out jagged edges that can occur on the angles and curves of each character.
Image Enhance - This setting refines the print quality of a
photo image using SRT (Smoothing Resolution Technology).
PRINTING TASKS
Setting Graphic Properties
Graphic Mode
Halftoning
Configure the printer to process graphics as raster or vector images. Setting this option tells Windows how to send graphic images to the printer. All graphics can be printed as raster images, however some geometric shapes or patterns print faster if they are printed as vector graphics.
Vector – The Vector mode represents a graphic as point, lines and other geometric entities. If you select the Vector setting, Windows will send graphics to the printer as a mixture of vector and raster images.
Raster – The Raster mode represents a graphic as a mix of dots. When you select the Raster setting, Windows will send all graphics to the printer as bit map raster images.
Note: Not all graphic images can print using the Vector
setting. If you are using the Vector setting, and your graphic images do not print as they appear on your computer screen, select the Raster setting and reprint your graphic.
This option can be used for configuring the halftone of the printed illustration. The best way to choose a Halftoning setting for your graphic image is to experiment. Print a graphic image at each setting and choose the one you like best.
What is Halftone?
Gray-scale objects (such as photographs) whose gray dots have been converted to a pattern of groups of black dots. These groups, which are of various sizes, along with the white dots (pixels turned off), create illusions of gray shading: larger groups make the image appear black or dark gray, while smaller groups make the image appear light gray.
Device - Choose this setting to allow the printer to
determine a halftoning setting.
Fine - Choose this setting when you want printed images to
have a smooth, realistic, and photographic appearance. This setting provides soft contrasts between various shades of gray. This setting also works well for images originally designed with color.
Coarse - Choose this setting if your graphic images were originally scanned in through a scanner.
Line art - Choose this setting for graphic images with
intricate lines and fine detail, like clip art graphics. This setting provides solid lines and sharp contrasts between shaded areas.
PRINTING TASKS
5.13

Printing Watermarks

The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “Draft” or “Confidential” printed diagonally across the first page or all pages of a document.
There are several predefined watermarks that come with the Phaser 3210 printer, and they can be modified or you can add new ones to the list.
When you change the print settings from your software
To use an existing
watermark
1
application, access the printer properties. See page 5.1 to access the printer properties.
Click the Watermark tab, and select the desired
2
watermark in the Message drop-down list. You will see the selected watermark in the preview window.
5.14
PRINTING TASKS
Click OK, then start printing.
3
preview window
Printing Watermarks
To create or edit a
watermark
When you change the print settings from your software
1
application, access the printer properties. See page 5.1 to access the printer properties.
Click the Watermark tab, and enter the desired text
2
message in the Text field. This will be displayed in the preview window. The preview window is provided so that you can see how the watermark will appear on the printed page.
Select the desired watermark options. You can select the
3
font type and size, color and angle. There are three checkboxes at the bottom of the dialog box:
Transparent Text – Allows the document to show through the watermark.
As Outline Only – Prints the text outline of the
watermark. This setting globally effects all watermarks in the list.
On First Page Only – Prints the watermark only on the
first page.
Use these scroll bars to adjust the position.
PRINTING TASKS
5.15
Printing Watermarks
If you have created a new or edited an existing watermark,
4
the Add and Update button is enabled.
To add a new watermark to the list, click Add.
If you want to edit, select the desired watermark from the
5
list, edit, and then click Update.
When you complete the edit, click OK, and then start
6
printing.
To stop printing the watermark, select None in the Message drop-down list.
To delete a watermark
When you change the print settings from your software
1
application, access the printer properties. See page 5.1 to access the printer properties.
From the Watermark tab, select the watermark you want
2
to delete in the Message drop-down list.
Click Delete.
3
Click OK.
4
5.16
PRINTING TASKS

Using Page Overlay

WORLD BEST
Dear ABC
Regards
WORLD BEST
What is an Overlay?
Creating a New Page
Overlay
An overlay is text and/or images stored in the computer HDD as a special file format that can be printed on any document you choose. Overlays are often used to take the place of preprinted forms and letterhead paper. Rather than using preprinted letterhead, for example, you can create an overlay containing the exact same information that is currently on your letterhead. Then when you want to print a letter with your company’s letterhead, you do not need to load preprinted letterhead paper in the printer. You need only tell the printer to print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
Create or open a document containing a text or image you
1
want to use for page overlay. Position the items exactly as you wish them to appear when printed as an overlay. If needed, save the file for later use.
Select Print from the File menu. Then click Properties in
2
the application’s Print dialog box to access the printer properties. For details, see page 5.1.
Click the Overlays tab, and click Create Overlay.
3
PRINTING TASKS
5.17
Using Page Overlay
In the Create Overlay dialog box, type a name of up to
4
eight characters in the File name box. Select the destination path if necessary. (The default is C:\FORMOVER).
Using Page Overlay
Click OK. You will see the name in the Overlay List box.
5
Click OK or Yes until you complete the creation.
6
The file is not printed out. Instead it will be stored on your computer HDD disk.
Note: The overlay document size must be the same as
documents you will print with the overlay.
After an overlay has been created, it is ready to be printed with your document. To print an overlay with a document:
Create or open the document you want to print.
1
When you change the print settings from your software
2
application, access the printer properties. See page 5.1 to access the printer properties.
5.18
PRINTING TASKS
Click the Overlays tab, and select the desired overlay from
3
the Overlay List box.
Using Page Overlay
If the desired overlay file does not appear in the Overlay
4
List box, click Load Overlay, and select the overlay file.
If you have stored the overlay file you want to use into an external source, you can also load the file when you access this Load Overlay window.
After you select the file, click OK. The file is now shown in the Overlay List box and is available for printing. Select the overlay from the Overlay List box.
PRINTING TASKS
5.19
Using Page Overlay
If necessary, click Query Page Overlay. If this box is
5
checked, a message box will appear each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document.
Answering Yes to the message box means that the selected overlay will be printed with your document. Answering No to the message box cancels overlay printing.
If this box is empty, and an overlay has been selected, the overlay will be automatically printed with your document.
Click OK or Yes until the printing starts.
6
The selected overlay will be downloaded with your print job and printed on your document.
Deleting a Page Overlay
You can delete page overlays that are no longer used.
In the printer properties dialog box, click the Overlays tab.
1
Select the overlay you want to delete from the Overlay
2
List box.
Click Delete Overlay.
3
Click OK until you exit the Print dialog box.
4
5.20
PRINTING TASKS

Reprinting the Last Page

The Xerox Phaser 3210 printer’s memory always keeps the last page of the last job. If you canceled a print job due to a paper jam or other problems and you want to know which page was printed last, reprint the last page.
Press briefly in Ready mode.
Note: If you want to prevent somebody from reprinting your document, you can turn
the Reprinting feature off in the printer’s properties dialog box. When you turn the feature off in the printer’s properties, the button on the control panel does not
perform the reprinting operation.
To disable this feature:
1. From the Start menu, select Settings and then Printers.
2. Click the right mouse button on the Xerox Phaser 3210 PCL 6 printer icon and select Properties to open the properties window.
3. From the Printer tab, click Reprint to empty the checkbox.
With the box empty, you cannot reprint the last page from the control panel.
When you want to reprint the last page on the control panel, you must put a check mark on this check box.
4. Click OK.
PRINTING TASKS
5.21

Printing on a Network Environment

If you work in a network environment, you can connect your Phaser 3210 printer directly to a selected computer (called the “host computer”) on the network. The printer can then be shared by other users on the network through a Windows 9x, Me, NT 4.0, 2000 or XP network printer connection.
Note: You need to install the Xerox Phaser 3210 printer driver
on each computer that will print documents to the printer.
Setting Up Host Computer
Start Windows.
1
From the Start menu, select Control Panel, and
2
double-click on the Network icon.
Check the File and Print Sharing box, then click OK.
3
Close the window.
Click Start and select Printers from Settings, then
4
double-click your printer name.
Select Properties in the Printers menu.
5
Click the Sharing tab, then check the Shared As box.
6
Fill in the Shared Name field, then click OK.
5.22
PRINTING TASKS
Setting Up Client PC
Printing on a Network Environment
Right-click Start, and select Explorer.
1
Open your network folder in the left column.
2
Right-click the shared name, and select Capture Printer
3
Port.
Select the port you want, check the Reconnect at log
4
on box, then click OK.
From the Start menu, select Settings, then Printers.
5
Double-click your printer icon.
6
From the Printers menu, select Properties.
7
Press the Details tab, select the printer port, then click
8
OK.
PRINTING TASKS
5.23
chapter
6
6
This chapter provides suggestions for high-quality and economical printing and information for maintaining the toner cartridge and the printer.
Topics included in this chapter are:
Maintaining Toner Cartridge
Cleaning the Printer

Maintaining Toner Cartridge

Toner cartridge storage
Toner cartridge life
expectancy
To get the most from the toner cartridge, keep the following guidelines in your mind.
• Do not remove the toner cartridge from its package until you are ready to use it.
• Do not refill toner cartridges. The printer warranty does not
cover damage caused by using a refilled cartridge.
• Store toner cartridges in the same environment as the printer.
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5 % coverage, a new toner cartridge lasts an average of 3,000 pages. (But, the toner cartridge supplied with the printer lasts an average of 3,000 pages.)
Saving toner
To save toner, press the button on the printer control panel. The button will be lit. You can also enable the Toner Save Mode in your printer properties. Refer to “Using Toner Save Mode” on page 5.6. Selecting this option will extend the life of the toner cartridge and reduce your cost per page, but will reduce print quality.
MAINTAINING YOUR PRINTER
6.1
Maintaining Toner Cartridge
Redistributing Toner
When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve print quality by redistributing the toner. The following procedures may allow you to finish the current print job before replacing the toner cartridge.
11
Grasp the front cover by both sides of the cover and pull it toward you to open.
22
Remove the toner cartridge from the printer.
CAUTIONS:
• Avoid reaching too far into the printer. The fusing area may be hot.
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
MAINTAINING YOUR PRINTER
6.2
33
Gently shake the toner cartridge from side to side 5 or 6 times to redistribute the toner.
Note: If the toner gets on your
clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
44
Reinsert the toner cartridge into the printer. Be sure that the toner cartridge snaps in its place.
Maintaining Toner Cartridge
55
Firmly
If the print remains light
Remove the old cartridge and install a new toner cartridge. See “Install the Toner Cartridge” on page 2.2.
close the cover.
MAINTAINING YOUR PRINTER
6.3

Cleaning the Printer

To maintain print quality, follow the cleaning procedures below every time the toner cartridge is replaced or whenever print quality problems occur. As much as possible, keep the printer free from dust and debris.
Notes:
• Do not use ammonia-based cleaners or volatile solvents such as thinner, on or around the printer. These can damage the printer.
• While cleaning the inside of the printer, be careful not to touch the transfer roller (located underneath the toner cartridge ). The oil from your hands on the roller can cause print quality problems.
Cleaning the Outside
Wipe the outside surface of the printer with a soft, clean, lint­free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto the printer or inside it.
Cleaning the Inside
Cleaning inside the printer
Note: To prevent
damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. Also, do not touch the black transfer roller inside the printer. By doing so, you can damage the printer.
During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems such as toner specks or smearing. Cleaning inside the printer will eliminate or reduce these problems.
Turn the printer off and unplug the power cord, then wait for
1
the printer to cool.
Open the front cover and remove the toner cartridge.
2
With a dry, lint-free cloth, wipe away any dust and spilled toner
3
from the toner cartridge area and the toner cartridge cavity.
MAINTAINING YOUR PRINTER
6.4
Cleaning the Printer
Reinsert the toner cartridge and close the cover.
4
Then, plug in the power cord, and turn the printer on.
5
Printing a cleaning sheet
Note: The cartridge
cleaning process takes some time. To stop the printing, turn the power off.
Printing a cleaning sheet cleans the drum inside the toner cartridge. Use this process if you are experiencing blurred, faded or smeared printouts. This process will produce a page with toner debris, which should be discarded.
Make sure the printer is turned on and in the Ready mode and
1
that there is paper loaded in the automatic input tray.
Press and hold down on the control panel for about 10
2
seconds until all control panel lights remain lit, then release the button.
Your printer automatically picks up a sheet of paper from the
3
tray and prints out a cleaning sheet with the dust or toner particles on it.
MAINTAINING YOUR PRINTER
6.5
chapter
7
7
This chapter gives helpful information for what to do if you encounter a printer error. It provides information on the following topics:
Troubleshooting Checklist
Solving General Printing Problems
Clearing Paper Jams
Solving Print Quality Problems
Troubleshooting Error Messages
Common Windows Problems

Troubleshooting Checklist

If the printer is not working properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.
Check
Make sure that the light on the control panel is on.
Press the button to print a demo page to verify that the printer is feeding paper correctly. See page 2.7.
Check the demo page to see if it is printed correctly.
Print a short document from a software application to verify the computer and printer are connected and are communicating correctly.
Solution
• If no lights are on, check the power cord connection and the power switch. Check the power source by plugging into another outlet.
• If other lights are on, go to “Troubleshooting Error Messages” on page 7.17.
• If a demo page does not print, check the paper supply in the input tray.
• If the paper jams in the printer, go to “ Clearing Paper Jams” on page 7.6.
• If the indicator light is illuminated on the control panel, go to “Troubleshooting Error Messages” on page 7.17.
If there is a print quality problem, go to “Solving Print Quality Problems” on page 7.11.
• If the page does not print, check the cable connection between the printer and computer.
• Check the print queue or print spooler to see if the printer has been paused.
• Check the software application to make sure you are using the proper printer driver and communication port. If the page is interrupted during printing, go to “Solving General Printing Problems” on page 7.2.
If completing the checklist did not diagnose the problem with the printer, check the following troubleshooting sections.
• “Solving General Printing Problems” on page 7.2.
• “Troubleshooting Error Messages” on page 7.17.
• “Common Windows Problems” on page 7.20.
PROBLEM SOLVING
7.1

Solving General Printing Problems

If you have any problems with the operation of your printer, refer to the table for suggested solutions.
Problem
The printer does not print.
Possible Cause
The printer is not receiving power.
Your printer is not selected as the default printer.
Check the printer for the following:
The printer may be in manual feed mode and out of paper. (The light is on.)
The connection cable between the computer and the printer is not connected properly.
Solution
If no lights are on, check the power cord connections. Check the power switch and the power source.
Select Xerox Phaser 3210 PCL 6 as your default printer.
• The printer cover is not closed.
• Paper is jammed.
• No paper is loaded.
• Toner cartridge is not installed.
• Printer system error occurs. Contact a service representative.
Add paper to the manual input tray, and press the button on the printer’s control panel to start printing.
Disconnect the printer cable and reconnect it.
PROBLEM SOLVING
7.2
The connection cable between the computer and the printer is defective.
The port setting is incorrect.
If possible, attach the cable to another computer that is working properly and print a job. You may also try using a different printer cable.
Check the Windows printer setting to make sure that the print job is sent to the correct port (for example, LPT1). If the computer has more than one port, make sure the printer is attached to the correct one.
Solving General Printing Problems
Problem
The printer does not print. (continued)
Printer selects media from the wrong paper source.
Paper does not feed into the printer.
Possible Cause
The printer may be configured incorrectly.
The printer driver may be incorrectly installed.
The printer is malfunctioning.
The paper source selection in the printer properties may be incorrect.
Paper has not been loaded correctly.
There is too much paper in the input tray.
Solution
Check the printer properties to make sure that all print settings are correct.
Uninstall the printer driver, then reinstall the printer driver. Try printing a demo page.
Check the lights on the control panel to determine if the printer is indicating a system error.
For many software applications the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source.
Remove paper from the input tray and reload it correctly.
Remove excess paper from the input tray.
Print job is extremely slow.
The paper is too thick.
The job may be very complex.
The maximum print speed of the Xerox Phaser 3210 printer is 12 pages per minute.
If using Windows 95, the Spooling Setting may be set incorrectly.
Use only paper that meets the specifications required by the printer.
Reduce the complexity of the page or try adjusting the print quality settings.
Access the Start menu, and then choose Settings and Printers. Right­click the Xerox Phaser 3210 PCL 6 printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting from the available choices.
PROBLEM SOLVING
7.3
Solving General Printing Problems
Problem
Half of the page is blank.
The paper keeps jamming.
Possible Cause
The page layout is too complex.
The page orientation setting may be incorrect.
The paper size and the paper size settings do not match.
There is too much paper in the paper tray.
An incorrect type of paper is being used.
An incorrect output method is being used.
Solution
Simplify the page layout and remove any unnecessary graphics from the document, if possible.
Change the page orientation in your application.
Make sure that the paper size in the print settings matches the paper in the input tray.
Remove excess paper from the tray. If printing special media, use the manual input tray.
Use only paper that meets the specifications required by the printer.
Media such as thick paper should not be printed using the face-down output tray. Use the face-up output slot instead.
The printer prints, but the text is wrong, garbled, or incomplete.
PROBLEM SOLVING
7.4
There may be debris inside the machine.
The printer cable is loose or defective.
The wrong printer driver was selected.
Open the front cover and remove the debris.
Disconnect the printer cable and reconnect it. Try a print job that you know works. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable.
Check the application’s printer selection menu to make sure that your printer is selected.
Solving General Printing Problems
Problem
The printer prints, but the text is wrong, garbled, or incomplete. (continued)
Pages print, but are totally blank.
Illustrations will not print correctly when using Adobe Illustrator.
Possible Cause
The software application is malfunctioning.
The toner cartridge is defective or out of toner.
The file may have blank pages.
Some parts, such as the controller, the board, may be defective.
The setting in the software application is wrong.
Solution
Try printing a job from another application.
Replace the toner cartridge.
Check the file to make sure that it does not contain blank pages.
Contact a service representative.
Print the document with the Bitmap Printing checkbox in the Print dialog box empty.
PROBLEM SOLVING
7.5

Clearing Paper Jams

Occasionally, paper can become jammed during a print job. Some of the causes include:
• The paper tray is loaded improperly or overfilled.
• The paper tray has been pulled out during a print job.
• The top cover has been opened during a print job.
• Paper that does not meet paper specifications has been used. See “Paper Specifications” on page A.2.
• Paper that is outside of the supported size range has been used. See “Paper Specifications”.
If a paper jam occurs, the and the lights remain lit on the control panel. Find and remove the jammed paper. If the location of the paper jam is not obvious, look inside the printer first.
Output Area
Note: Paper jams in this area may result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water because hot water will set the toner into the fabric.
11
Pull the jammed paper carefully out of the output stacker.
PROBLEM SOLVING
7.6
If paper is jammed in the face-up output slot, carefully remove the paper as shown.
22
Open and close the front cover. Printing can be resumed.
Clearing Paper Jams
Input Area
Note: If paper has entered the toner cartridge area, follow the instructions on page 7.8. It is
easier to remove such jams from the inside of the printer than the paper input area.
11
Carefully pull the jammed paper out of the input tray.
PROBLEM SOLVING
7.7
Clearing Paper Jams
22
Open and close the front cover to resume printing.
Note: If the and the lights do
not turn off, there is still jammed paper inside the printer. Check the inside of the printer.
Inside the Printer
Note: Paper jams in this area may result in loose toner on the page. If you get any toner on
your clothes, wash them in cold water because hot water will set the toner into the fabric.
11
Grasp the front cover by both sides of the cover and pull it toward you to open.
PROBLEM SOLVING
7.8
22
Remove the toner cartridge.
CAUTION: To prevent damage to
the toner cartridge, do not expose it to light for more than a few minutes. Place a piece of paper over the top of the toner cartridge to shield it while it is out of the printer.
33
Gently pull the paper toward you to remove it from the printer.
Clearing Paper Jams
Make sure that there is no paper remaining inside the printer.
44
Reinsert the toner cartridge and close the front cover. Printing can be resumed.
PROBLEM SOLVING
7.9
Clearing Paper Jams
Tips for Avoiding Paper Jams
By selecting correct paper types and loading them properly, you should be able to avoid most paper jams. If paper jams occur, follow the steps outlined in “Clearing Paper Jams” on page 7.6. If jams occur frequently, make sure you are following these tips to avoid jams.
• Follow the procedures in “Load Paper” on page 2.4 to load the paper properly. Make sure the adjustable guides are positioned correctly.
• Do not overload the automatic input tray. Make sure the paper is under the paper capacity mark on the inside of the tray.
• Do not remove the paper from the input tray while print jobs are in process.
• Flex, fan and straighten the paper before loading it.
• Do not load wrinkled, creased, damp or highly curled paper.
• Do not mix paper types in the input tray.
• Use only recommended print media. See “Paper Specifications” on page A.2.
• Make sure that the recommended print side is facing up when loading the paper into both input trays.
• Keep print media stored in an acceptable environment. See “Printer and Paper Storage Environment” on page A.6.
7.10
PROBLEM SOLVING

Solving Print Quality Problems

Print Quality Checklist
General print quality problems can be solved by following the checklist below.
• Redistribute the toner in the toner cartridge (see page 6.2).
• Clean the inside of the printer (see page 6.4).
• Adjust the print resolution from the printer properties (see page 5.12).
• Check to make sure that Toner Save Mode is off (see page 5.6).
• Troubleshoot general printing problems (see page 7.2).
• Install a new toner cartridge, then check print quality again (see page 2.2).
Solving Print Quality Problems
Problem
Light or faded print
Solution
If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Redistributing the Toner” on page 6.2. If this does not improve the print quality, install a new toner cartridge.
• The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page A.2.
• If the whole page is light, the print resolution setting is too light or Toner Save Mode may be on. Adjust the print resolution and Toner Save Mode within the printer properties. See page 5.6 and 5.12 respectively.
• A combination of faded and smeared defects may indicate that the toner cartridge needs cleaning. See “Cleaning the Printer” on page 6.4.
PROBLEM SOLVING
7.11
Solving Print Quality Problems
Problem
Toner specks
Dropouts
Solution
• The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Paper Specifications” on page A.2.
• The transfer roller may be dirty. See “Cleaning the Inside” on page 6.4.
• The paper path may need cleaning. See “Cleaning the Inside”.
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different kind or brand of paper. See “Paper Specifications” on page A.2.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
7.12
Vertical lines
PROBLEM SOLVING
• The toner cartridge may be defective. See “Vertical repetitive defects” on page 7.13.
• If these steps do not correct the problems, contact a service representative.
If black vertical streaks appear on the page:
• The photosensitive drum inside the toner cartridge has probably been scratched. Install a new toner cartridge.
Solving Print Quality Problems
Problem
Gray background
Toner smear
Solution
If the amount of background toner shading becomes unacceptable, the procedures below may help to clear the condition:
• Change the paper to a lighter basis weight. See “Paper Specifications” on page A.2.
• Check the printer’s environment; very dry (low humidity) or high humidity (higher than 80 % RH) conditions can increase the amount of background shading.
• Install a new toner cartridge.
• Clean the inside of the printer. See “Cleaning the Inside” on page 6.4.
• Check the paper type and quality. See “Paper Specifications” on page A.2.
• Try installing a new toner cartridge.
Vertical repetitive defects
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If a repetitive mark occurs every 95 mm or 38 mm on the page, print a cleaning sheet several times to clean the cartridge (see page 6.5). After the printout, if you still have the same problems, install a new toner cartridge.
• Parts in the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
PROBLEM SOLVING
7.13
Solving Print Quality Problems
Problem
Background scatter
Misformed characters
Solution
Background scatter results from bits of toner distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air.
• If background scatter occurs on an envelope, change your printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause this problem.
• If background scatter covers the entire surface of a printed page, adjust the print resolution through your software application or the printer properties.
• If characters are improperly formed, producing hollow images, the paper stock may be too slick. Try a different paper. See “Paper Specifications” on page A.2.
• If characters are improperly formed, producing a wavy effect, the scanner unit may need service. Verify that it also occurs on a demo page by pressing the button on the control panel when printer is ready. If you need service, contact a service representative.
7.14
Page skew
PROBLEM SOLVING
• Check the paper type and quality. See “Paper Specifications” on page A.2.
• Make sure that the paper or other media is loaded correctly and that the guides are not too tight or too loose against the paper stack.
Solving Print Quality Problems
Problem
Curl or wave
Wrinkles or creases
Solution
• Check the paper type and quality. Both high temperature and humidity will cause paper curl. See “Paper Specifications” on page A.2.
• Turn over the stack of paper in the input tray. Also try rotating the paper 180° in the input tray.
• Push the output lever and try printing to the face up output slot.
• Make sure that paper is loaded properly.
• Check the paper type and quality. See “Paper Specifications” on page A.2.
• Push the output lever and try printing to the face up output slot.
• Turn over the stack of paper in the input tray. Also try rotating the paper 180° in the feeder.
Back of printouts dirty
Black pages
• The transfer roller may be dirty. See “Cleaning the Inside” on page 6.4.
• Check if the toner is leaking. Clean inside the printer.
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective and need replacing. Install a new toner cartridge.
• The printer may require repairs. Contact a service representative.
PROBLEM SOLVING
7.15
Solving Print Quality Problems
Problem
Loose toner
Character Voids
Solution
• Clean the inside of the printer.
• Check the paper type and quality. See “Paper Specifications” on page A.2.
• Try installing a new toner cartridge.
• If the problem persists, the printer may require repairs. Contact a service representative.
Character voids are white areas within the parts of characters that should be solid black:
• If you are using transparencies when you experience this problem, try another type of transparency. (Because of the composition of transparency media, some character voids are normal.)
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications. See “Paper Specifications” on page A.2.
7.16
Horizontal stripes
PROBLEM SOLVING
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Install a new toner cartridge.
• If the problem persists, the printer may require repairs. Contact a service representative.

Troubleshooting Error Messages

When the printer experiences an error, the control panel will indicate error messages by the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.
Printer Light Patterns
Light status legend
symbol for “light off”
symbol for “light on”
symbol for “light blinking”
Power off
• Check the power cord and the power switch if your printer does not generate a response.
• Make sure that the printer is powered with the specified AC voltage.
Paper jam, or no toner cartridge
Paper is jammed inside the printer or the toner cartridge is not installed.
• Clear the paper jam. See “Clearing Paper Jams” on page 7.6.
• Make sure that the toner cartridge is correctly installed in the printer.
Paper out
The printer is out of paper in the input tray.
• Load paper into the tray. For the automatic input tray, loading paper will cancel this message and allow you to continue with the print job. tray, press the button after loading paper.
For the manual input
PROBLEM SOLVING
7.17
Troubleshooting Error Messages
Waiting for the button to be pressed
While printing in the manual feed mode, the printer is waiting for the button to be pressed.
• Press the button on the control panel to start printing. You must press the button to print each page after loading paper into the manual input tray.
Door open
The printer front cover may be open.
• Check that the printer front cover door is closed properly.
Canceling a job or memory out
If your printer is canceling a job (see page 5.5), the light blinks. When cancellation is complete, the message will automatically clear. The printer memory may not be sufficient for the print job. The page being printed may have been too complex for the memory capacity of the printer. Press the button to cancel the current job.
• Try to free up memory by removing any unnecessary fonts, macros, or any data currently in printer memory.
• Simplify the image or print at a lower resolution.
LSU error
• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact a service representative.
7.18
PROBLEM SOLVING
Troubleshooting Error Messages
Engine Over Heat error
• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact a service representative.
System error(No Heat error)
• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact a service representative.
Open Fuser error
• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact a service representative.
PROBLEM SOLVING
7.19

Common Windows Problems

Problem
“File in Use” message appears during installation.
“Error Writing to LPTx” message appears.
“General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear.
Possible Cause and Solution
Quit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver.
• Make sure the cables are connected correctly, the printer is on, and the light on the control panel is on.
• If bi-directional communication is not turned on in the driver, it will also cause this message.
• From the Start menu, select Settings, then Printers. Right-click on the Xerox Phaser 3210 PCL 6 printer icon and select Properties. From the Details tab, click on Port Settings. Remove check from Check Port State
before Printing box and click OK. From Spool Settings, select Print Directly to Printer and click OK.
Try printing again.
• Close all other applications, reboot Windows, and try printing again.
• Delete all temp files from the Temp sub-directory. You can determine the name of the directory by editing the AUTOEXEC.BAT file and looking for the statement, “Set Temp =”. The name after this statement is the temp directory. It is usually C:\temp by default, but can be redefined.
Note: Refer to Microsoft Windows 9x, Me, NT 4.0, 2000 or XP documentation that came with
your PC for further information on Windows error messages.
PROBLEM SOLVING
7.20
This appendix provides information on the following topics:
Printer Specifications
Paper Specifications
Using Your Printer with a USB Cable
Printing from DOS applications
Linux Driver Installation
Installing Optional Memory

Printer Specifications

Item
Print Speed
Resolution
First Printing Time
WarmUp Time
Power Rating
Power Consumption Acoustic Noise Toner Supply
Toner Cartridge Life
Duty Cycle
Weight
Package Weight
Specification and Description
12 PPM
1200 dpi image quality
Less than 13 seconds
30 seconds
AC 100 ~ 127 V (USA, Canada) / 220 ~ 240 V (Others), 50 / 60 Hz
250 W average during operation / Less than 10 W in sleep mode
Stand by: Less than 35 dB; Operating: Less than 47 dB
Single cartridge
3,000 pages (for starter, 3,000 pages), 5% area coverage
Monthly: 12,000 pages maximum
6.5 Kg / 13.4 lb.
Paper: 1.83 Kg Plastic: 0.33 Kg
External Dimensions (W x D x H)
Operating Environment
Emulation
Fonts
Interface Switching
Interface
Random Access Memory (RAM)
329 x 348 x 224 mm / 13 x 13.7 x 8.8 in.
Temperature:10 ~ 32 °C / 50 ~ 90 °F; Humidity: 20 ~ 80 % RH
PCL 6
1 bitmap, 45 scalable
Automatic (Parallel, USB)
12PPM (A4) Bidirectional Parallel Standard
- Modes supported: Compatible, Nibble, Byte, ECP
USB Interface Standard
- USB 1.0 compliant
- 12Mbps 1 port
Standard 4 MB (expandable up to 68 MB)
: 72 pin, EDO, non-parity, 60nS;
4MB, 8MB, 16MB, 32MB or 64MB available
APPENDIX
A.1
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