Xerox Phaser 3210 User Guide

This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any damages, direct or indirect, arising from or related to use of this manual.

• Phaser 3210 and Xerox logo are trademarks of Xerox Corporation.

• IBM and IBM PC are trademarks of International Business Machines Corporation.

• Microsoft, Windows, Windows 9x, Windows Me, Windows NT, Windows 2000 and Windows XP are trademarks of Microsoft Corporation.

• PCL 6 are trademarks of Hewlett-Packard Company.

• All other brand or product names are trademarks of their respective companies or organizations.

Introduction

Special Features Printer Components

Setting Up Your Printer

: Unpack Your Printer –––––––––––––––––––––––––– 2.1

STEP 1

: Install the Toner Cartridge ––––––––––––––––––––– 2.2

STEP 2

Load Paper ––––––––––––––––––––––––––––––––– 2.4

STEP 3

: Connect to the Computer with a Parallel Cable ––––– 2.6

STEP 4

: Turn on the Printer ––––––––––––––––––––––––––– 2.7

STEP 5

Print a Demo Page! ––––––––––––––––––––––––––– 2.7

STEP 6

: Install the Printer Software ––––––––––––––––––––– 2.8

STEP 7

Installing Software from Diskette –––––––––––––––––––– 2.13

Using Control Panel

Control Panel Buttons –––––––––––––––––––––––––––––– 3.1 Control Panel Lights ––––––––––––––––––––––––––––––– 3.3

–––––––––––––––––––––––––––––––––

––––––––––––––––––––––––––––––

1.1

1.3

Print Media

Choosing Paper and Other Media ––––––––––––––––––––– 4.1 Selecting the Output Location ––––––––––––––––––––––– 4.4 Loading Paper –––––––––––––––––––––––––––––––––––– 4.5 Printing on Envelopes –––––––––––––––––––––––––––––– 4.7 Printing on Heavy Paper –––––––––––––––––––––––––––– 4.9 Printing on Labels –––––––––––––––––––––––––––––––– 4.10 Printing on Transparencies ––––––––––––––––––––––––– 4.11 Printing on Preprinted Paper ––––––––––––––––––––––– 4.12 Printing on Card Stock or Custom-sized Media –––––––––– 4.13

Printing Tasks

Printing a Document ––––––––––––––––––––––––––––––– 5.1 Using Toner Save Mode –––––––––––––––––––––––––––– 5.6 Printing Multiple Pages on One Sheet of Paper Fitting Your Document to a Selected Paper Size ––––––––– 5.8 Printing Posters ––––––––––––––––––––––––––––––––––– 5.9 Setting Graphic Properties ––––––––––––––––––––––––– 5.11 Printing Watermarks –––––––––––––––––––––––––––––– 5.14 Using Page Overlay ––––––––––––––––––––––––––––––– 5.17 Reprinting the Last Page –––––––––––––––––––––––––– 5.21 Printing on a Network Environment ––––––––––––––––––– 5.22

Maintaining Your Printer

Maintaining Toner Cartridge ––––––––––––––––––––––––– 6.1 Cleaning the Printer ––––––––––––––––––––––––––––––– 6.4

Problem Solving

––––––––––

5.7

Troubleshooting Checklist ––––––––––––––––––––––––––– 7.1 Solving General Printing Problems –––––––––––––––––––– 7.2 Clearing Paper Jams ––––––––––––––––––––––––––––––– 7.6 Solving Print Quality Problems –––––––––––––––––––––– 7.11 Troubleshooting Error Messages ––––––––––––––––––––– 7.17 Common Windows Problems –––––––––––––––––––––––– 7.20

Appendix

Printer Specifications ––––––––––––––––––––––––––––––– A.1 Paper Specifications –––––––––––––––––––––––––––––––– A.2 Using Your Printer with a USB Cable ––––––––––––––––– A.10 Printing from DOS Applications ––––––––––––––––––––– A.17 Linux Driver Installation ––––––––––––––––––––––––––– A.22 Installing Optional Memory ––––––––––––––––––––––––– A.24

INDEX

Environmental and Safety Consideration

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

WARNING

Never operate or service the printer with the protective cover removed from Laser/Scanner assembly. The reflected beam, although invisible, can damage your eyes.

CAUTION - INVISIBLE LASER RADIATION WHEN THIS COVER OPEN. DO

NOT OPEN THIS COVER.

VORSICHT - UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHT

DEM STRAHL AUSSETZEN.

ATTENTION - RAYONNEMENT LASER INVISIBLE EN CAS D’OUVERTURE.EXPOSITION DAN

GEREUSE AU FAISCEAU.

ATTENZIONE -RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA.

EVITARE L’ESPOSIZIONE AL FASCIO.

PRECAUCION -RADIACION LASER IVISIBLE CUANDO SE ABRE. EVITAR EXPONERSE AL

RAYO.

ADVARSEL. - USYNLIG LASERSTRÅLNING VED ÅBNING NÅR SIKKERHEDSBRYDERE ER

UDE AF FUNKTION. UNDGÅ UDSAETTELSE FOR STRÅLNING.

ADVARSER. - USYNLIG LASERSTRÅLNING NÅR DEKSEL ÅPNES. STIRR IKKE INN I

STRÅLEN. UNNGÅ EKSPONERING FOR STRÅLEN.

VARNING - OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPAND OCH SPÄRREN ÄR

URKOPPLAD. BETRAKTA EJ STRÅLEN. STRÅLEN ÄR FARLIG.

VARO! - AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA

NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE ÄLÄ KATSO SÄTEESEEN.

III

Ozone Safety

Power Saver

Environmental and Safety Consideration

During normal operation, the Xerox Phaser 3210 printer produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.

This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.

When the printer does not receive data for an extended period of time, power consumption is automatically lowered.

The energy star emblem does not represent EPA endorsement of any product or service.

Environmental and Safety Consideration

Radio Frequency Emissions

Fcc Regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you must first stop operation of the equipment.

Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules.

CAUTION: Changes or modifications not expressly approved by the manufacture

responsible for compliance could void the user’s authority to operate the equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.

Environmental and Safety Consideration

Declaration of Conformity (European Countries) Approvals and Certifications

The CE marking applied to this product symbolises Xerox Corporation. Declaration of Conformity with the following applicable 93/68/EEC Directives of the European Union as of the dates indicated:

January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.

A full declaration, defining the relevant Directives and referenced standards can

be obtained from your Xerox Corporation representative.

WARNING: Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive (89/336/EEC).

WARNING: In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.

chapter

Congratulations on your purchase of a Xerox Phaser 3210 printer! This chapter provides information on the following topics:

◆ Special Features

◆ Printer Components

Special Features

Xerox Phaser 3210 is a versatile, productive printer equipped with special features that will improve print quality, giving you a competitive edge. You can:

Print with excellent qualit y and high speed

• You can print at 1200 dpi image quality. See page 5.12.

• Your printer prints 12 pages-per-minute.

• The PCL 6 printer language enables fast printing performance.

Flexible paper handling

• Standard 150-sheet automatic feeder and a 1-sheet manual feeder supports various sizes and types of paper.

• Two output locations: Select either the face-down output tray or the face-up output slot for the most convenient

access.

Save your time and money

• If you select Toner Save mode, your printer will use less toner. See page 5.6.

• Print multiple pages on a single sheet of paper to save paper (N-up printing). See page 5.7.

• One-touch last page printing is available in the Ready mode. See page 5.21.

• The printer conserves electricity by automatically reducing power consumption when it is not active.

• This product meets Energy Star guidelines for energy efficiency.

INTRODUCTION

1.1

WORLD BEST

Dear ABC

Regards

Special Features

Create professional documents

• You can customize your documents by using Watermarks such as “Confidential.” See page 5.14.

• Preprinted forms and letterheads can be printed on plain paper. See page 5.17.

• Print Posters. The text and pictures of each page of your document are magnified and printed across the selected sheet of paper. After the document has printed, trim off the white edges of each sheet. Tape the sheets together to form a poster. See page 5.9.

Expand the printer capacit y

The Phaser 3210 is shipped with 4 MB of memory included. You can expand the memory capacity of your printer (up to 68 MB maximum) by installing optional memory modules. See page A.24.

Print in various environments

• You can print in Windows 95/98/Me/NT4.0/2000/XP.

• Your printer is compatible with Linux and DOS.

• The Phaser 3210 printer comes with both Parallel and USB interfaces.

1.2

INTRODUCTION

Printer Components

Front View

Paper output support

Face-down output tray

Paper support

Automatic input tray

Paper guides

Output lever

Manual input tray

Front cover

Face-up output slot

Control panel

INTRODUCTION

1.3

Inside View

Toner cartridge

Printer Components

Rear View

Power switch

Power receptacle

Front cover

Parallel port

1.4

USB port

INTRODUCTION

chapter

This chapter provides step by step information on setting up your printer. Topics included in this chapter are:

◆

: Unpack Your Printer

STEP 1

◆

: Install the Toner Cartridge

STEP 2

◆

◆ Installing Software from Diskette

Load Paper

STEP 3

: Connect to the Computer with a Parallel Cable

STEP 4

: Turn on the Printer

STEP 5

Print a Demo Page!

STEP 6

: Install the Printer Software

STEP 7

Unpack Your Printer

Remove the printer and all accessories from the packing carton. Make sure that your printer has been packed with the following items:

Notes:

• If any items are missing or damaged, notify your dealer immediately.

• Components may differ from one

country to another.

Toner cartridge

CD-ROM*

Power cord

Paper Output Support

Carefully remove all packing tapes from the printer.

Attach the supplied paper output support as shown.

Setup Guide

* contains the printer driver, the User Guide, the Adobe

Acrobat Reader program, and the Make Your Own Diskette setup software.

USB Cable

SETTING UP YOUR P RINTER

2.1

Install the Toner Cartridge

Grasp both sides of the front cover and open it by pulling it towards you.

Remove the toner cartridge from its bag and then remove the paper covering it. Discard the paper.

Gently shake the cartridge from side to side to evenly distribute the toner inside the cartridge.

CAUTION:

To prevent damage, do not expose the toner cartridge to light for more than a few minutes. Cover it with a piece of paper, if left exposed for more than a few minutes.

If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

SETTING UP YOUR P RINTER

2.2

Locate the cartridge slots inside the printer, one on each side.

Grasp the handle and insert the cartridge in the printer until it snaps into place.

Install the Toner Cartridge

Close the front cover. Make sure that the cover is securely closed.

Note: When printing text at 5% coverage, you can expect a toner cartridge life of

approximately 3,000 pages (3,000 pages for the toner cartridge that is shipped with the printer).

SETTING UP YOUR P RINTER

2.3

Load Paper

Pull the paper support on the automatic input tray up, until it stops.

Before loading the paper, flex the sheets back and forth to loosen them, and then fan them.

Tap the edges of the stack on a table top to straighten them and prevent paper jams.

Load a stack of paper into the automatic input tray with the print side facing up.

SETTING UP YOUR P RINTER

2.4

Do not load too much. This tray holds up to 150 sheets.

Keep the paper below this height mark.

Adjust the paper guides to the width of the paper stack.

Load Paper

Notes:

• Do not push the width guide far enough to cause the media to warp.

• If you do not adjust the width guide, it may cause paper jam.

• If you need to add more sheets of paper while printing, remove the remaining paper from the tray at first. Then, reinsert them with the new paper. Note that adding new paper into the remains in the tray may cause paper jams or multiple feeding.

SETTING UP YOUR P RINTER

2.5

Connect to the Computer with a Parallel Cable

Note: To connect the printer to the parallel port of the computer

requires a certified parallel cable. You will need to buy the IEEE1284 compliant cable.

Make sure that both the printer and the computer are turned off.

Plug the parallel printer cable into the connector on the back of the printer.

Push the metal clips down to fit inside the notches on the cable plug.

Connect the other end of the cable to the parallel interface port on your computer, and tighten the screws.

See your computer documentation if you need help.

If you are using a USB interface

Go to “Using Your Printer with a USB Cable” on page A.10.

➜

To the parallel

port on PC

SETTING UP YOUR P RINTER

2.6

Turn on the Printer

Laser Beam Printer

Excellent Performance, High Quality

Cost Saving, Convenience

Compatibility

Xerox Phaser 3210

Plug the power cord into the power receptacle on the back of the printer.

Plug the other end into a properly grounded AC outlet.

Turn on the power.

Print a Demo Page!

➜

To AC outlet

As the printer powers up, all the printer control panel lights turn on briefly. When only the light remains on, press and hold the button.

Hold down the button for about 2 seconds until all lights blink slowly. Then release the button and the demo page will print.

The demo page provides a sample of print quality to help you verify that the printer is printing correctly.

SETTING UP YOUR P RINTER

2.7

Install the Printer Software

Included with your printer is a CD-ROM containing the printer driver for some of the most popular Windows software applications. To operate your printer, you must install a printer driver, which translates data from your application into data that the printer understands.

If you are printing with a parallel interface

Go to Page 2.9 for information on installing the print software on a computer that is attached directly to the printer with a parallel cable.

If you are printing with a USB interface

Go to “Using Your Printer with a USB Cable” on page A.10, for information on installing the print software on a USB-enabled computer.

If you are printing in DOS

Go to “Printing from DOS Application” on page A.17, for information on installing the DOS RCP utility and printing from DOS applications.

If you are printing in Linux

Go to “Linux Driver Installation” on page A.22, for information on installing the Linux driver.

Before Installing the Printer Software

Verify the following:

• At least 16 MB or more of RAM is installed on your PC.

• There is at least 50 MB of free disk space on your PC.

• All applications are closed on your PC before beginning installation.

• Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000 or Windows XP.

SETTING UP YOUR P RINTER

2.8

Install the Printer Software

Installing the Printer Software from the CD-ROM

Place the CD-ROM in the CD-ROM drive. Install will start

automatically.

If the CD-ROM drive does not automatically run:

Select Run from the Start menu, and type x:\cdsetup.exe in the Open box (where x is the drive letter for the CD-ROM drive), and then click OK.

Note: If the New Hardware Found box appears during the installation procedure, click the x in the upper right corner of the box, or click Cancel.

When the opening screen appears, select the appropriate

language.

Click Install Printer Driver.

SETTING UP YOUR P RINTER

2.9

Install the Printer Software

The Welcome window opens. Click Next.

The files are copied into the appropriate directory.

Click Finish.

SETTING UP YOUR P RINTER

2.10

Software Installation Tips

Install the Printer Software

I do not have a CD-ROM drive

How do I access printer features ?

How do I remove the printing software ?

If you have access to another computer with a CD-ROM drive, you can use tne Make Diskette utility in Windows to create the disks you need for the installation. Go to “Installing Software from Diskette” on page 2.13.

Some printer features, such as paper size and page orientation, may be available through your application settings. Use application settings, if available, because they override printer driver settings.

Access advanced printer features through your printer driver. See chapter 5, “Printing Tasks” for instructions on using your printer driver features.

In Windows, after installation, the Uninstall icon in the Xerox Phaser 3210 program group allows you to select and remove any or all of the Xerox Phaser 3210 printing system components. If you are upgrading the printer driver, or if your installation fails, uninstall the driver following these instructions.

From the Start menu, select Programs.

Select Xerox Phaser 3210 PCL 6, and then Xerox

Phaser 3210 PCL 6 Driver Maintenance.

SETTING UP YOUR P RINTER

2.11

Install the Printer Software

The Xerox Phaser 3210 Maintenance dialog box appears.

Click Remove and then click Next.

When your computer confirms your selection, click OK.

The Xerox Phaser 3210 printer driver and all of its

components are removed from your computer.

If you have problems installing

SETTING UP YOUR P RINTER

2.12

Click Finish.

Reinstall is required if your installation fails.

From the Start menu, select Programs.

Select Xerox Phaser 3210 PCL 6, and then Xerox

Phaser 3210 PCL 6 Driver Maintenance.

The Xerox Phaser 3210 Maintenance dialog box appears.

Click Repair and then click Next.

When reinstallation is done, click Finish.

Installing Software from Diskette

If you do not have a CD-ROM drive and if you have access to another computer with a CD-ROM drive, you can copy software installation files from your printer software CD-ROM onto floppy diskettes, and then use the diskettes instead of the CD-ROM to install the software.

Making Installation Diskettes

You can make installation diskettes for the Xerox Phaser 3210 PCL 6 printer driver. Make sure that you have several formatted diskettes ready, and then follow these steps:

Insert the CD-ROM shipped with your printer into the

CD-ROM drive. Installation will start automatically.

If the CD-ROM drive does not automatically run:

Select Run from the Start menu, and type x:\cdsetup.exe in the Open box (where x is the drive letter for the CD-ROM drive), and then click OK.

When the opening screen appears, select the appropriate

language.

Click MakeDisk.

SETTING UP YOUR P RINTER

2.13

Installing Software from Diskette

Shows the number

of disks required to

copy the selected

component.

The Copy to Floppy dialog box appears.

Select the desired components you want to copy to the diskette from the Select box. You can select PCL Driver, USB Driver and DOS RCP.

Select the floppy disk drive that you will be inserting the diskette into.

Select the floppy drive you will use.

Shows the path of the selected component.

Select the component you want to copy.

SETTING UP YOUR P RINTER

2.14

Click Copy all disk images.

If you want to copy a portion of the selected component, select the disk you want to copy in the Disk Images window, and then click Copy selected disk images.

When prompted, insert a blank, formatted diskette into

the floppy drive, and click Yes to copy the first diskette. For multiple diskettes, when the first diskette is finished, you are prompted to insert disk 2.

Make sure you label each diskette in order as you create it: Phaser 3210 PCL 6 driver, disk 1 of 2, etc.

Installing Software

Installing Software from Diskette

If you have more than one disk, insert the next disk and

click Yes.

When copying to diskettes has been completed, click

Close in the Copy to Floppy dialog box. Then click Exit in the Xerox Phaser 3210 Setup dialog box.

To install the printer driver from the diskettes, follow this procedure:

Insert the first diskette (if you have more than one

software diskette).

From the Start menu, select Run.

Type A:\setup.exe in the Open box and click OK. (if

your floppy drive is not A, substitute the correct letter.)

Follow the on-screen instructions to complete the

installation.

SETTING UP YOUR P RINTER

2.15

chapter

This chapter describes how to use the printer’s control panel. It provides information on the following topics:

◆ Control Panel Buttons

◆ Control Panel Lights

+ 100 hidden pages

Xerox Phaser 3210 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Special Features

Printer Components

Unpack Your Printer

Install the Toner Cartridge

Load Paper

Connect to the Computer with a Parallel Cable

Turn on the Printer

Print a Demo Page!

Install the Printer Software

Installing Software from Diskette