Xerox Phaser 3020BI User manual

Xerox® Phaser® 3020BI

User Guide

Phaser®, CentreWare®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, and Xerox Extensible Interface Platform® are trademarks of Xerox Corporation in the United States and/or other countries.

Adobe® Reader® and PostScript® are trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.

AirPrint and the AirPrint logo are trademarks of Apple Inc.

PCL® is a trademark of Hewlett-Packard Corporation in the United States and/or other countries.

IBM® and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.

Microsoft®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and other countries.

Novell®, NetWare®, NDPS®, NDS®, IPX™, and Novell Distributed Print Services™ are trademarks of Novell, Inc. in the United States and other countries.

Sun, Sun Microsystems, and Solaris are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries.

UNIX® is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.

Linux is a registered trademark of Linus Torvalds.

Red Hat® is a registered trademark of Red Hat, Inc.

Fedora is a trademark of Red Hat, Inc.

Ubuntu is a registered trademark of Canonical Ltd.

Debian is a registered trademark of Software in the Public Interest, Inc.

1Getting Started

Machine Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Product Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Powering On the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Power Save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Xerox® CentreWare® Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Further Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Xerox Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 Installation and Setup

Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Print a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

CentreWare

Change the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setting the Ethernet Speed Using CentreWare Internet Services. . . . . . . . . . . . . . . . . . . . . . . . 16

Adjusting the Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Network Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Windows Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing Windows Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Wireless Setting Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring Wi-Fi DirectTM using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . 26

Uninstalling a Windows Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Macintosh Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Uninstalling a Macintosh Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Linux Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Internet Services Administrator Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Xerox® Phaser® 3020

User Guide

iii

Contents

Sharing Your Machine Locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Windows Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

LPR Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Internet Printing Protocol (IPP) Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Raw TCP/IP Printing (Port 9100). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configure the Windows Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

AirPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Google Cloud Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

3 Paper and Media

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Preparing Paper for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Setting Paper Size and Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Media Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Media Output Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4Print

Printing using Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Print Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Favorites Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Printer Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Basic Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Paper Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Graphics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Advanced Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Earth Smart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Xerox Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Xerox Easy Printer Manager (EPM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Printing Using Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Printing a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using AirPrint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Printing Using Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Printing from Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Printing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Configuring Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Printing Using Unix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Printing Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Xerox User Guide

Phaser

3020

5Security

Security at Xerox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Administrator Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Feature Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Restart Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Machine Digital Certificate Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

SNMPv3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

IP Sec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

IP Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Enable IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

802.1X Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Information Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

6 Maintenance

Contents

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Placing an Order for Xerox Consumables:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Checking the Status of Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Storage and Handling of Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

General Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Redistributing Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Replacing the Print Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Recycling Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Cleaning the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

The Software Upgrade Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

7Troubleshooting

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Machine Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Avoiding Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Paper Feeding Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Further Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Locating the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Printing Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

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Contents

8Specifications

Machine Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Machine Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Microsoft® Windows® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

9Safety

Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Emergency Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Operational Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Ozone Release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Printer Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Printer Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Maintenance Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Printer Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Environmental, Health, and Safety Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

10 Regulatory

Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

United States (FCC Regulations). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

European Union Lot 4 Imaging Equipment Agreement Environmental Information. . . . . 131

Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Turkey RoHS Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Regulatory information for 2.4 Ghz Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Material Safety Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

11 Recycling and Disposal

All Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Perchlorate Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

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Contents

European Union. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Domestic/Household Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Professional/Business Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Collection and Disposal of Equipment and Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Battery Symbol Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Battery Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

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Contents

viii

Xerox User Guide

Phaser

3020

Getting Started

This chapter includes:

• Machine Overview

• Product Configurations

•Control Panel

•Powering On the Machine

•Software

• Information Pages

•More Information

• Further Assistance

Xerox® Phaser® 3020

User Guide

Machine Overview

Before you use your machine, take some time to familiarize yourself with the various features and options.

Front View

1Output Tray

2 Control Panel

3 Paper Tray 1

4 Output Support

5Top Cover

6 Print Cartridge

7Paper Width Guide

Xerox® Phaser® 3020 User Guide

Rear View

1USB Port

Machine Overview

2Power Receptacle

Xerox® Phaser® 3020

User Guide

Product Configurations

Component Phaser 3020BI

Paper Tray 1 (150 sheets) Standard

Output Tray (100 sheets) Standard

Network Printing Not Applicable

AirPrint Standard

Google Cloud Print Standard

USB Device Standard

USB Host Not Applicable

Wi-Fi Standard

Wi-Fi Direct

Standard

Xerox® Phaser® 3020 User Guide

Control Panel

The control panel consists of buttons you press to control the functions available on the printer.

Number Button Description

1 Tone r LED : Shows the status of the toner. Displays a blinking light

when the toner level is low. Displays a solid light when the toner is out.

2 WPS: Configures the wireless network connection without a computer.

Configuration sheet: Press and hold this button for about 10 seconds until the green LED blinks slowly. Supplies info report/usage count report: Press and hold this button for about 15 seconds until the green LED is on. Manual print: Press this button each time you load a sheet of paper in the tray if you selected Manual Feeder as the Source in your printer driver.

Xerox® Phaser® 3020

User Guide

Control Panel

Number Button Description

3 Power: Turns the power off or wakes the machine from sleep mode.

4 Status LED: Shows the status of your machine.

Xerox® Phaser® 3020 User Guide

Powering On the Machine

The power button is located on the control panel. The power cable socket is located at the rear of the printer.

1. Connect the AC Power Cord to the machine and a power outlet. The power cord must be plugged into a grounded power socket.

2. Press the Power button on the control panel.

Power Save

This machine contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, the Power Save mode becomes active and power consumption is automatically lowered.

To restore the machine to a normal state, press the Power button.

Xerox® Phaser® 3020

User Guide

Software

After you have set up your machine and connected it to your computer, you must install the printer software. The software required for Windows or Macintosh is supplied on the CD delivered with your machine. Additional software can be downloaded from www.xerox.com. The following software is available:

Printer Software

Operating

System

Windows • Printer Driver: Use the printer driver to take full advantage of your

printer’s features.

•Xerox Easy Print Manager (EPM): Conveniently combines access to device settings, printing environments, settings/actions, and launching applications such as CentreWare Internet Services in one location.

Note: Login is required to change Printer Settings.

• Wireless Setting Program: When installing the printer, you can use the Wireless Setting program that was automatically installed with the printer driver to configure the wireless settings.

• SetIP Program: A utility program allowing you to select a network interface and manually configure the addresses for use with the TCP/IP protocol.

Linux • Printer Driver: Use this driver to take full advantage of your printer’s

features.

Note: Linux software is available on www.xerox.com only.

Macintosh • Printer Driver: Use this driver to take full advantage of your printer’s

features.

• SetIP Program: A utility program allowing you to select a network interface and manually configure the addresses for use with the TCP/IP protocol.

Contents

Xerox® Phaser® 3020 User Guide

Information Pages

This option allows the user to print the following reports:

Report Description

Configuration This report provides information about your machine setup, including

the serial number, IP Address, installed options and the software version.

Demo Page The demo page is printed to check the quality of the print.

Supplies Info Prints the supplies information page.

Network Configuration This list shows information about your machine’s network connection

and configuration.

Usage Counter This list shows the number of impressions made on the machine. The list

includes:

•Total Impressions

•Black Impressions

• Maintenance Impressions

•Sheets

Configuration Report

The Configuration Report lists printer information such as default settings, network settings including IP address, and font settings. Use the information on the configuration page to help you configure network settings for your printer, and to view page counts and system settings.

Printing a Configuration Report:

Press and hold the WPS button for 10 seconds. The green LED light flashes, goes solid, and then flashes again. Release then.

You can view the IP address of your printer on the Configuration Report. IPv4 and IPv6 address information is located in the Network Setup section of the Configuration Report under IPv4 and IPv6.

Note: You can also print the Configuration Report using CentreWare Internet Services by selecting

Status > Print Information.

Xerox® Phaser® 3020

User Guide

Information Pages

Xerox® CentreWare® Internet Services

Xerox® CentreWare® Internet Services is the administration and configuration software installed on the embedded Web server in the printer. It allows you to configure and administer the printer from a Web browser.

Xerox

• A TCP/IP connection between the printer and the network in Windows, Macintosh, or Linux

• TCP/IP and HTTP enabled in the printer.

• A network-connected computer with a Web browser that supports JavaScript.

Accessing Xerox® CentreWare® Internet Services

At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.

CentreWare® Internet Services requires:

environments.

Xerox® Phaser® 3020 User Guide

More Information

You can obtain more information about your printer from these sources:

Resource Location

Other printer documentation www.xerox.com/office/3020docs

More Information

Technical support information for your printer; including online technical support and driver downloads.

Demo Page The demo page is printed to check the quality of the print.

Information Pages

Xerox

CentreWare® Internet

Services documentation

Order supplies for your printer www.xerox.com/office/3020supplies

A resource for tools and information, including interactive tutorials, printing templates, helpful tips, and customized features to meet your individual needs.

Local sales and support center www.xerox.com/office/worldcontacts

Printer registration www.xerox.com/office/register

Xerox

Direct online store

www.xerox.com/office/3020support

From Xerox

Information.

In Xerox® CentreWare® Internet Services, click Help.

www.xerox.com/office/businessresourcecenter

www.direct.xerox.com/

CentreWare® Internet Services, click Status > Print

Management Information Base (MIB)

A MIB is a database of objects that can be accessed by a network management system.

Xerox public MIBs are located at:

http://origin-download.support.xerox.com/pub/drivers/MIBs/

Customers can download the MIBs and use their SNMP tool to obtain the required information.

Note: All information presented on the Local UI display is also presented

in the MIB and CentreWare Internet Services. This includes phone numbers and passwords as they are being entered. If this presents a security concern, Xerox recommends enabling the SNMPv3 and the IP Filtering security feature in order to control remote access to the device.

Xerox® Phaser® 3020

User Guide

Further Assistance

For any additional help visit our customer Web site at www.xerox.com or contact the Xerox Support Center quoting the machine serial number.

Xerox Support Center

If a fault cannot be resolved by following the display instructions, check the Troubleshooting chapter of this guide. If the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know the nature of the problem, the machine serial number, the fault code if any, plus the name and location of your company.

The Machine Serial Number can be found on the Configuration Report under ‘Device Profile’. The serial number is also located on the data plate on the rear cover of the device.

Documentation

Most answers to your questions will be provided by this User Guide. Alternatively, you can access

www.xerox.com/support for additional support and for the following documents:

• Install Guide - contains information about installing the machine.

• Quick Use Guide - provides basic information on how to use the machine.

Xerox® Phaser® 3020 User Guide

Installation and Setup

This chapter identifies the key settings that you can customize to meet your requirements. Changing these settings is easy and will save you time when using the machine.

Note: Some options may be unavailable depending on your machine configuration.

This chapter includes:

• Wireless Connectivity

• CentreWare

• Netowrk Installation

• Printer Drivers

• Windows Drivers

• Wireless Setting Program

• Macintosh Drivers

•Linux Drivers

•Sharing Your Machine Locally

• Windows Printing

• AirPrint

• Google Cloud Print

Internet Serv ic e s

Xerox® Phaser® 3020

User Guide

Wireless Connectivity

The Phaser 3020BI is compatible with 802.11 (Wi-Fi®) wireless networks. The location where the machine is installed must be covered by an 802.11 wireless network. This is typically provided by a nearby wireless access point or router, which is physically connected to the wired Ethernet that serves the building.

The machine supports connectivity via a wireless only connection.

Note: Performing the driver installation at this time may aid wireless setup. Refer to Printer Drivers.

To configure Wireless Connectivity, use the Xerox Easy Wireless Setup. For instructions, see Wireless

Setting Program.

To set the Ethernet Speed using CentreWare Internet Services, refer to Setting the Ethernet Speed

Using CentreWare Internet Services.

Print a Configuration Report

The Configuration Report details the machine software versions and network settings configured for the machine.

At the printer control panel, press the WPS button for 10 seconds.

Xerox® Phaser® 3020 User Guide

CentreWare® Internet Services

CentreWare® Internet Services is the embedded HTTP server application that resides in the machine. CentreWare Internet Services allows an administrator to change network and system settings on the machine from the convenience of their workstation.

Many features available on your machine will need to be set via the machine and CentreWare Internet Many of the features available within CentreWare Internet Services will require an Administrator user name and password. The default user name is admin and the default password is 1111.

CentreWare

To access CentreWare Internet Services Properties and change settings you will need to log in as Admininstrator.

1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar.

2. Press Enter. The Home page appears.

There are two ways to access CentreWare Internet Services with the administrator login:

• Select Login at the top of the screen or

• Select the Properties icon. You are then prompted for the ID and Password.

3. Enter admin for the ID and 1111 for the Password.

Internet Services Administrator Access

Xerox® Phaser® 3020

User Guide

CentreWare® Internet Services

Change the Administrator Password

It is recommended that you change the default administrator password to a more secure password, so this Xerox machine is not compromised.

1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar.

2. Press Enter.

3. Select the Properties icon.

4. If prompted, enter admin for the ID and 1111 for the Password, and select Login.

5. Click Properties.

6. In Security on the left hand side, select System Security.

7. Select System Administrator.

8. In the Access Control area:

a. Ensure theWeb UI Access Control Enable check box is selected.

b. In the Login ID field, enter a new login name.

c. Select the Change password box to change the password. In the Password field, enter a new

numeric password.

d. Enter the password again in the Confirm Password field.

CAUTION: Do not forget the password or you could be completely locked out of the system,

requiring a service call.

9. Select Apply to save the changes.

10. Select OK when the acknowledgement message displays.

11. Select the Advanced button. The Advanced Access Control screen appears.

12. Select Protect Login IPv4 Address to enable this feature if required, and enter an IPv4 Address in the box.

13. Select the required option for the Login Failure Policy, for users who fail to login several times. The options are: Off, 3 times or 5 times.

14. Select the required option for Auto Logout. The options are 5, 10, 15 or 30 minutes.

15. Select Security Settings Reset if required.

16. Select Save to save your changes.

Setting the Ethernet Speed Using CentreWare Internet Services

1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar.

2. Press Enter.

3. Select Properties.

4. If prompted, enter admin for the ID and 1111 for the Password, and select Login.

5. Click Properties.

6. In the Network Settings link select the General link.

7. Select one of the following speeds from the Ethernet Speed drop-down menu:

Xerox® Phaser® 3020 User Guide

CentreWare® Internet Services

•Automatic

• 10 Mbps (Half Duplex)

• 10 Mbps (Full Duplex)

• 100 Mbps (Half Duplex)

• 100 Mbps (Full Duplex)

8. Select on Apply to save the changes.

The change to Ethernet Speed rate will take effect after System Reboot screen appears.

9. Select OK.

10. When the Acknowledgement screen displays, select OK.

11. Reboot the machine.

Adjusting the Altitude

Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality.

Wi-Fi must be configured before you adjust the altitude. See Wireless Setting Program.

Before you set the altitude value, determine the altitude where you are.

Altitude Val ue

0 - 1000 M 0 - 3,280 ft.

1000 - 2000 M 3,280 - 6,561 ft.

2000 - 3000 M 6,561 - 9,842 ft.

3000 - 4000 M 9,842 - 13,123 ft.

4000 - 5000 M 13,123 - 16,404 ft.

Normal

High 1

High 2

High 3

High 4

1. Enter the IP Address of the printer in the browser.

2. Select Login and enter the ID (admin) and Password (1111).

3. Select Properties > System > Setup.

4. Select an Altitude Adjustment value, based on your altitude in the table above.

5. Select Apply.

Xerox® Phaser® 3020

User Guide

Network Installation

TCP/IP

These instructions show you how to configure the following via CentreWare Internet Services:

• TCP/IP v4 and v6

•Domain Name

•DNS

• Zero Configuration Networking

The machine supports TCP/IP versions 4 and 6. IPv6 can be used instead of or in addition to IPv4.

IPv4 and IPv6 settings can be configured via a web browser using CentreWare Internet Services. To configure TCP/IP settings using CentreWare Internet Services, refer to Configure TCP/IP Settings using

CentreWare CentreWare Internet Services.

Configure TCP/IP Settings using CentreWare Internet Services

IPv4

1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar.

2. Press Enter.

3. Select Properties.

4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Click Properties.

5. In Network Settings select TCP/IPv4 from the directory tree. The TCP/IPv4 page displays.

6. In the Assign IPv4 Address menu, select Automatically or Manually.

7. If Manually is selected, in the TCP/IP Settings area enter details of the machine in the following fields:

a. IPv4 Address

b. Subnet Mask

c. Gateway Address

If Automatically is selected, select BOOTP or DHCP.

Notes:

• If BOOTP or DHCP mode is selected, you cannot change the IP Address, Network Mask,

or Router/Gateway Address. Select Auto IP if required.

• New settings will not be applied until the machine is rebooted. Changing the machine’s

TCP/IP setting may cause you to lose your connection to the machine.

8. In the Domain Name area:

a. Enter a domain name in the Domain Name field.

b. Enter an IP address in the Primary DNS Server and Secondary DNS Server fields.

Xerox® Phaser® 3020 User Guide

Network Installation

c. Select the Enable check box to enable Dynamic DNS Registration if required.

Note: If your DNS Server does not support dynamic updates there is no need to select Enabled.

9. In the WINS area, select the check box to enable WINS and enter details in the following fields:

a. Primary WINS Server

b. Secondary WINS Server

10. Select Apply to save the changes.

11. Select OK when the acknowledgement message displays.

IPv6

1. At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar.

2. Press Enter.

3. Select Properties.

4. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login.. Select Properties.

5. In Network Settings select TCP/IPv6 from the directory tree.

6. Select the Enable check box to enable IPv6 protocol and select OK.

7. To set a manual address, select Enable Manual Address and enter the address and prefix in the Address/Prefix area. Information in the Assigned IPv6 Addresses box is automatically populated.

8. The machine performs auto-address DHCPv6 configuration every time it powers up. This is used for neighbor discovery and address resolution on the local IPv6 subnet. However, you can choose to use manual configuration, automatic configuration or a combination of automatic and manual configuration.

In the Dynamic Host Configuration Protocol Version 6 (DHCPv6) area, select one of the following options:

• Use DHCP as directed by a router - this option is fully automatic. The DHCPv6 Address

will be obtained and displayed on the screen.

• Always Enable DHCP - this option is fully automatic. The DHCPv6 Address will be

obtained and displayed on the screen.

• Never use DHCP - when this option is selected, you must configure the Manual Address

Options and DNS separately.

9. In the Domain Name System Version 6 (DNSv6) area:

a. Enter valid details in the IPv6 Domain Name field.

b. Enter an IP addresses for the Primary DNSv6 Server Address and Secondary DNSv6 Server

Address.

c. Check the Dynamic DNSv6 Registration check box to enable this option.

Note: If your DNS Server does not support dynamic updates there is no need to enable DDNS.

10. Select Apply to save the changes.

Xerox® Phaser® 3020

User Guide

Network Installation

11. Select OK when the acknowledgement message displays.

Note: Enabling or disabling the TCP/IPv6 protocol will take effect after the system is rebooted.

Enabling or disabling TCP/IPv6 will impact other protocols, for example LPR/LPD, SNMP, Raw TCP/IP Printing and DHCPv6 over TCP/IPv6.

Test Access

1. At your workstation, open the Web browser and enter the TCP/IP Address of the machine in the

Address bar. Press Enter.

If you use the domain name to specify the machine, use the following format.

http://myhost.example.com

If you use the IP address to specify the machine, use one of the following formats depending on your machine configuration. An IPv6 address needs to be enclosed in square brackets.

IPv4: http://xxx.xxx.xxx.xxx

IPv6: http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]

Note: If you have changed the port number from the default port number “80”, append the

number to the Internet address as follows. In the following examples, the port number is 8080.

Domain name: http://myhost.example.com:8080

IPv4: http://xxx.xxx.xxx.xxx:8080

IPv6: http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:8080

2. Verify that the home page of CentreWare Internet Services displays.

The CentreWare Internet Services installation process is complete.

Note: When your access to CentreWare Internet Services is encrypted, enter https:// followed by

the Internet address, instead of http://.

Xerox® Phaser® 3020 User Guide

Printer Drivers

This section explains how to install the printer drivers on your computer and covers the following topics:

Overview

The software and documentation CD is supplied with your machine. The CD includes the printer drivers for a variety of connectivity setups, covering a wide range of operating systems.

The machine supports the following operating systems:

Platform Operating Systems

Windows

Macintosh

Linux Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10,

Windows 7 & 8 (32/64 bit) Windows Vista (32/64 bit) Windows XP (32/64 bit) Windows 2003 Server (32/64 bit) Windows 2008 Server (32/64 bit) Windows 2008R2 (64 bit)

Macintosh OS 10.5 - 10.9

13.04 Red Hat Enterprise Linux 5, 6 Fedo ra 11 -19 Debian 5.0, 6.0, 7.0, 7.1 Mint 13, 14, 15 SUSE Linux Enterprise Desktop 10, 11 openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2,

12.3

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User Guide

Windows Drivers

A printer driver is software that allows your computer to communicate with your printer to enable printing. You can access the printer from your computer by installing the appropriate printer driver in your computer.

The procedure to install drivers may differ depending on the operating system you are using. All applications should be closed on your PC before beginning installation.

To access the many printer drivers which can be used with your machine, refer to the drivers CD or download the latest versions of printer drivers from the Xerox website at www.xerox.com.

Installing Windows Drivers

The following provides an overview of the print procedure and features available when printing using Windows.

Install Printer Software

You can install the printer software for local printing and network printing. To install the printer software on the computer, perform the appropriate installation procedure depending on the printer in use.

Note: All applications should be closed on your PC before beginning installation.

You can install the printer software for a local or wireless printer using the recommended or custom method.

Local Printer

A local printer is a printer directly attached to your computer using a printer cable, such as a USB cable.

Note: If the New Hardware Wizard window appears during the installation procedure, select Close

or Cancel.

1. Make sure that the printer is connected to your computer and powered on.

2. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window displays.

If the installation window does not appear, select Start and Run. Type X:\Setup.exe, replacing “X” with the letter which represents your drive and select OK.

If you use Windows Vista, select Start > All programs > Accessories > Run, and type X:\Setup.exe. If the AutoPlay window appears in Windows Vista, select Run Setup.exe in the Install or run program field, and select Continue in the User Account Control window.

3. Select Install Software. A Printer Connection Type window displays.

4. Select USB connection. The Select Software to Install window displays.

5. Leave the default selections and select Next. The Installing Software window displays.

6. After the installation is finished, the Setup Completed window displays.

Xerox® Phaser® 3020 User Guide

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