Xerox Phaser 2135 Advanced User Guide
P H A S E R® 2 1 3 5
COLOR PRINTER
Advanced Features
and Troubleshooting Guide
Phaser® 2135 Color Printer Advanced Features and Troubleshooting Manual
March 2001
Copyright © Xerox Corporation. Unpublished rights reserved under the copyright laws of
the United States. Contents of this publication may not be reproduced in any form without
permission of Xerox Corporation.
®
Phaser
DocuPrint
, PhaserShare®, ColorStix®, the TekColor® icon, Made For Each Other®,
®
, WorkSet®, Ethernet®, the stylized X, and XEROX® are registered trademarks
of Xerox Corporation. PhaserLink™, PhaserPort™, PhaserPrint™, PhaserSym™,
PhaserTools™, InfoSMART™, and the TekColor™ name are trademarks of Xerox
Corporation. TekColor Care
SM
and RealSUPPORTSM are service marks of Xerox
Corporation.
®
Adobe
PostScript
, Acrobat®, Acrobat® Reader, Illustrator®, PageMaker®, Photoshop®, and
®
, ATM®, Adobe Garamond®, Birch®, Carta®, Mythos®, Quake®, and Tekton®
are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology, and
IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which
may be registered in certain jurisdictions.
®
Apple
Apple Chancery
, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, AppleTalk®, TrueType2®,
®
, Chicago®, Geneva®, Monaco®, and New York® are registered
trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated.
Marigold™ and Oxford™ are trademarks of AlphaOmega Typography.
Avery™ is a trademark of Avery Dennison Corporation.
®
FTP
Software is a registered trademark of FTP Software, Incorporated.
®
PCL
and HP-GL® are registered trademarks of Hewlett-Packard Corporation.
Hoefler Text was designed by the Hoefler Type Foundry.
ITC Avant Guard Gothic
Symbol
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, ITC Zapf Chancery®, and ITC Zapf Dingbats® are registered trademarks of
®
, ITC Bookman®, ITC Lubalin Graph®, ITC Mona Lisa®, ITC
International Typeface Corporation.
Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™,
Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of
Linotype-Hell AG and/or its subsidiaries.
MS-DOS
Wingdings™ in TrueType
®
and Windows® are registered trademarks of Microsoft Corporation.
®
format is a product of Microsoft Corporation. WingDings is a
trademark of Microsoft Corporation and TrueType is a registered trademark of Apple
Computer, Inc.
Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of
Monotype Corporation.
Antique Olive
®
is a registered trademark of M. Olive.
Eurostile™ is a trademark of Nebiolo.
Novell
Sun
trademarks of Sun Microsystems, Incorporated.SPARC
®
and NetWare® are registered trademarks of Novell, Incorporated.
®
, Sun Microsystems®, and Sun Microsystems Computer Corporation® are registered
®
is a registered trademark of
SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC
International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated.
®
UNIX
is a registered trademark in the US and other countries, licensed exclusively
through X/Open Company Limited.
Other marks are trademarks or registered trademarks of the companies with which they are
associated.
Phaser 2135 Color Printer
®
PANTONE
Colors generated by the Phaser 850 Color Printer are four- and/or three-color
process simulations and may not match PANTONE-identified solid color standards. Use
current PANTONE Color Reference Manuals for accurate colors.
PANTONE Color simulations are only obtainable on this product when driven by qualified
Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified
licensees.
All trademarks noted herein are either the property of Xerox Corporation, Pantone, Inc., or
their respective companies.
© Pantone, Inc., 1988.
Advanced Features and Troubleshooting Manual
Warranty
Printer Warranty
Xerox warrants that the Phaser 2135 Printer will be free from defects in materials and
workmanship for a period of one (1) year from the date of shipment. If the product proves
defective during the warranty period, Xerox, at its option, will:
(1) repair the product by means of telephone support or on-site service at no charge for
parts or labor,
(2) replace the product with a comparable product, or
(3) refund the amount paid for the product, less a reasonable allowance for usage, upon its
return.
Under this product warranty, Customer must notify Xerox or its authorized service
representative of the defect before the expiration of the warranty period. To obtain service
under this warranty, the Customer must first contact Xerox Telephone Support personnel
or that of its authorized service representative. Telephone Support personnel will work to
resolve issues professionally and quickly, however the Customer must reasonably assist
Xerox or its authorized representative.
If telephone support is unsuccessful, Xerox or its authorized service representative will
provide warranty repair at Customer's site without charge as provided below.
Service is available within the customary on-site service area in the United States and
Canada for products purchased in the United States and Canada.
Inside the European Economic Area, service is available within the customary on-site
service area for products purchased in the EEA
Outside the US, Canada, & EEA, service is available within the customary on-site service
area in the country of purchase
A description of the customary on-site service area may be obtained from the local Xerox
Customer Support Center or authorized Xerox distributor. On-site service is at Xerox or its
authorized service representative’s sole discretion and is considered an option of last
resort.
If the Customer’s product contains features that enable Xerox or its authorized service
representative to diagnose and repair problems with the product remotely, Xerox may
request that Customer allow such remote access to the product.
In the maintenance of the product, Xerox may use new or equivalent to new parts or
assemblies for equal or improved quality. All defective parts and assemblies become the
property of Xerox. Xerox, at its option, may request the return of these parts.
Phaser 2135 Color Printer
Consumables Warranty
Xerox warrants that toner cartridges will be free from defects in materials and
workmanship for a period of one (1) year from date of installation. All other Customer
Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6)
months where longer periods are required by law) from the date of installation, but not
more than one (1) year from date of shipment. Under this warranty, the Customer must
notify Xerox or its authorized service representative of the defect before the expiration of
the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED
TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH
THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the
current Xerox procedure.
These warranties shall not apply to any defect, failure or damage caused by improper use
or improper or inadequate maintenance and care. Xerox shall not be obligated under these
warranties:
a) to repair damage resulting from attempts by personnel other than Xerox representatives
to install, repair or service the product unless directed by a Xerox representative;
b) to repair damage, malfunction, or degradation of performance resulting from improper
use or connection to incompatible equipment or memory;
c) to repair damage, malfunction, or degradation of performance caused by the use of
non-Tektronix/Xerox printer supplies or consumables or the use of Tektronix/Xerox
supplies not specified for use with this printer;
d) to repair a product or CRC that has been modified or integrated with other products
when the effect of such modification or integration increases the time or difficulty of
servicing the product or CRC;
e) to perform user maintenance or cleaning or to repair damage, malfunction, or
degradation of performance resulting from failure to perform user maintenance and
cleaning as prescribed in published product materials;
f) to repair damage, malfunction, or degradation of performance resulting from use of the
product in an environment not meeting the operating specifications set forth in the user
manual;
g) to repair this product after the limit of its duty cycle has been reached; all service
thereafter shall be billed on a time and material basis;
h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered with
in any way.
THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT
AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER
WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION.
XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR
DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE
SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF
THESE WARRANTIES. XEROX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
LOSS OF PROFITS) IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Advanced Features and Troubleshooting Manual
For the software warranty please see the end user license agreement included with the
software.
If you are an Australian consumer, you should be aware that the Trade Practices Act 1974
and equivalent State and Territory legislation (collectively "the Acts") contain special
provisions designed to protect Australian consumers. Nothing in any Fuji Xerox warranty
material excludes or limits the application of any provision of any of the Acts, where to do
so would contravene the Acts or cause any part of this warranty to be void. In this
warranty material, an implied condition or warranty, the exclusion of which from a
contract with a "Consumer" (as defined in the Acts) would contravene any provision of the
Acts or cause any part or all of this warranty to be void, is called a "Non-excludable
Condition". To the full extent permitted by law, Fuji Xerox’s sole and total liability to the
customer for a breach of any Non-excludable Condition (including for any consequential
loss suffered by the customer) is limited, except as otherwise stated herein, to (at Fuji
Xerox’ option) replacing or repairing the goods, or resupplying, or paying the cost of the
resupply of, the services, in respect of which the breach occurred. Subject to the above, all
conditions and warranties which would or might otherwise be implied in a Consumer
contract, whether by operation of statute, inference from circumstances, industry practice
or otherwise, are excluded.
Phaser 2135 Color Printer
User safety summary
Your printer and the recommended consumable supplies have been designed and tested to meet strict safety
requirements. Attention to the following notes will ensure the continued safe operation of your printer.
Electrical Safety
■
Use the power cord supplied with your printer.
■
Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground
connection terminal.
Plug the power cord directly into a properly grounded electrical outlet. Do not use an extension cord. If you
■
do not know whether an outlet is grounded, ask an electrician to check the outlet.
Warning
Avoid the potential of severe electrical shock by ensuring the printer is properly grounded.
Do not place the printer where people may step on the power cord.
■
Do not place objects on the power cord.
■
Do not obstruct the ventilation openings. These openings are provided to prevent overheating of the
■
printer.
Warning
Do not push objects into slots and openings on the printer. Making a contact
shorting out a part could result in fire or electrical shock.
If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cord
■
from the electrical outlet. Call an authorized service representative to correct the problem.
The power cord is attached to the printer as a plug-in device at the back of the printer. In the event it is
■
necessary to remove all electrical power from the printer, disconnect the power cord from the power
receptacle.
If any of the following conditions occur, switch off the printer power immediately, disconnect the power
■
cord, and call an authorized service representative.
The power cord is damaged or frayed.
■
Liquid is spilled into the printer.
■
The printer is exposed to water.
■
Any part of the printer is damaged.
■
with a voltage point or
Maintenance Safety
Do not attempt any maintenance procedure that is not specifically described in the documentation
■
supplied with your printer.
Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and
■
could create a dangerous condition.
Do not remove the covers or guards that are fastened with screws unless you are installing optional
■
equipment and are specifically instructed to do so. Power should be OFF when performing these
installations. Except for user installable options, there are no parts that you can maintain or service behind
these covers.
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include safety
agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.
Use the material and supplies specifically designed for your printer. The use of unsuitable materials may
■
result in poor performance and possibly a hazardous situation.
Follow all warnings and instructions marked on, or supplied with, the printer, options and supplies.
■
Place the printer in a dust free area where the temperature range is 50 degrees F to 90 degrees F (10 degrees
■
C to 32 degrees C) and the relative humidity is 10 percent to 85 percent.
Place the printer in an area where there is adequate space for ventilation, operation and servicing. The
■
recommended minimal spacing is 100 cm (39 in.) in front of the printer, 70 cm (28 in.) above the printer,
20 cm (8 in.) behind the printer, and 60 cm (24 in.) on each side of the printer. Do not block or cover the
slots and openings on the printer. Without adequate ventilation, the printer may overheat.
■
For optimum performance, use the printer at elevations below 2,000 meters (6,560 ft.). Performance may
diminish at elevations between 2,000 meters (6,560 ft.) and 3,000 meters (9,840 ft.). Use at elevations above
3,000 meters (9,840 ft.) exceeds operability limits.
Do not place the printer near a heat source.
■
Do not place the printer in direct sunlight.
■
Do not place the printer in line with the cold air flow from an air conditioning system.
■
■
Place the printer on a level, solid surface with adequate strength for the weight of the machine. The base
printer weight without any packaging materials is 68 kg (149 pounds).
The printer is heavy, and must be lifted by three people. The illustration below shows the proper technique
■
for lifting the printer.
68 kg
149 lbs.
0748-01
Follow the recommended procedure when moving the printer from one location to another. Refer to the
■
Phaser 2135 Setup Poster.
Do not place any liquids on the printer.
■
Warning
Be careful when working in areas inside the printer identified with a warning symbol. These areas
may be very hot and could cause personal injury
Wait 10-15 seconds between switching the printer off and on.
■
Keep hands, hair, neckties, etc., away from the exit feed rollers.
■
Do not remove the media source tray that you have selected in the driver or front panel while printing.
■
Do not remove any trays above the currently selected media source tray
■
.
Do not open the covers while printing.
■
Do not switch off the printer power while printing.
■
0748-02
0748-03
Symbols as marked on product:
DANGER high voltage:
Protective ground (earth) terminal:
Hot surface on or in the printer. Use caution to avoid personal injury
Use caution. Refer to the manual(s) for information:
0730-10
Warning
If the product loses the ground connection, usage of knobs and controls (and other conductive parts)
can cause an electrical shock. Electrical product may be hazardous if misused.
Warning
For your protection, do not defeat any interlocks.
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Base Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Convenience Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Selecting Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printer Driver Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Managing Printer Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
The Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Front Panel Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Front Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Special Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Front Panel Locks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using Printer Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Regular Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Adjusting Color Density and Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Printing a Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Making Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Before You Begin Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Front Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Printer Management
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Solving Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Auto Duplex Unit Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connecting to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Novell NetWare Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Windows Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Macintosh Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Macintosh Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
UNIX Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
OS/2 Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
OS/2 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
OS/2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Controller Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Notices and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
FCC Notices…USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Certifications…Canadian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
European Markets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Introduction
In this section, you will become familiar with the features of your printer and learn where
to locate specific printer parts.
Before you use your printer, be sure to perform all the steps outlined in the Phaser 2135
setup poster and connect the necessary cables.
Your printer may also have one or more of the optional features installed. First verify your
exact equipment options before proceeding further. All optional features described in this
manual are available for your printer and are user installable. For more information, refer
to the User Guide provided with your printer.
Advanced Features and Troubleshooting Manual 1
Printer Components
Printer Components
Base Configuration
Printer Components, Front View
Front View
1. Top output tray
(media delivered face down)
2. Top cover
3. Front panel
4. On/Off switch
5. Duplex unit (optional)
(shown closed)
6. Duplex unit release
7. Universal tray
8. Media level gauge
9. Top cover release
10. Multi-Sheet Bypass Feeder (MBF)
11. Multi-Sheet Bypass Feeder (MBF) release
12. Right Door A
2 Phaser 2135 Color Printer
Printer Components, Rear View
Left-Side View
1. Ethernet UTP connector
Printer Components
2. Parallel connector
3. Power cord receptacle
4. Side output tray
(shown closed)
Advanced Features and Troubleshooting Manual 3
Printer Components
Internal Components
Internal Components, Top View
Toner Cartridges (4)
Fuser
Transfer Belt
Internal Components, Side View
Imaging Drums (4)
0748-10
Side View
1. Side output tray
(shown open)
4 Phaser 2135 Color Printer
Printer Options
Optional Paper Trays
1
Printer Components
5
2
3
4
Optional Paper Tray
1. Tray 2 (550-sheet feeder)
2. Tray 3 (550-sheet feeder)
3. Tray 4 (550-sheet feeder)
4. Tray 5 (550-sheet feeder)
5. Right Door B
6. Right Door C
7. Right Door D
6
7
8
9
8. Right Door E
9. Lower Tray Deck Option
Advanced Features and Troubleshooting Manual 5
Printer Components
Duplex Option
Duplex Option
1. Duplex option
(shown partially pulled out)
6 Phaser 2135 Color Printer
Printer Features
Printer Features
Your printer has many special features that enable you to achieve the results you need for
your specific print job. Features vary according to the options installed on your printer.
This section will help you become familiar with your printer's features and capabilities.
Media Handling
Your printer has several media input sources and output destinations as described below.
Input Sources
The standard Multi-Sheet Bypass Feeder (MBF) holds up to 100 sheets of standard
■
75 g/m
sheets of special media).
Tray 1 is the standard input tray that holds up to 550 sheets of 75 g/m
■
paper or 250 standard or 200 premium transparencies.
Trays 2-5 are the optional input trays installed below Tray 1. They hold up to
■
550 sheets of 75 g/m
the thickness of the paper. Transparencies and glossy paper are not supported from
these trays.
2
(20 lb. bond) paper (up to 50 transparency sheets or a smaller number of
2
(20 lb. bond)
2
(20 lb. bond) paper. The capacity of these trays varies based on
Trays 1, 2, 3, 4 and 5 all have paper-size sensing, low-paper sensing, and tray-empty
sensing. Paper levels are indicated on a gauge visible at the front of the tray. When the
level reaches approximately 40 sheets, the front panel displays the low paper warning.
The Multi-Sheet Bypass Feeder (MBF) has tray-empty sensing but not paper-size sensing.
Refer to Selecting Print Media on page 12 for information on supported media.
Output Destinations
The top output tray holds up to 500 sheets of 75 g/m2 (20 lb. bond) and receives prints
■
face-down. It has tray-full detection.
The side output tray holds up to 100 sheets of 75 g/m2 (20 lb. bond) paper and
■
receives prints face up (at the left hand side of the printer).
Advanced Features and Troubleshooting Manual 7
Printer Features
2-Sided Printing*
A duplex (2-sided) option is available for your printer that enables 2-sided printing on
specific media types and sizes. For information on supported media, refer to Supported
Media Types on page 14.
Duplex (2-Sided) Option
Connectivity
Your printer contains the following interfaces for connecting to a host computer or
network:
IEEE 1284 bi-directional parallel port (built-in)
■
Ethernet 10BaseT and 100BaseTX (built-in)
■
The following network operating systems are supported:
NetWare 3.1x, 4.1x, 5.0, NDPS
■
Windows 2000, NT 4.0
■
Windows 95/Windows 98/Windows Millennium peer-to-peer
■
OS/2 Warp/LAN Server
■
Mac OS 7.61+, 8.x, 9.x, OSX
■
UNIX (SCO, Red Hat Linux, Solaris, HP-UX, IBM/AIX, SGI, DEC)
■
For more detailed information about supported network environments and protocols, refer
to the Phaser 2135 Quick Network Install Guide on your Printer Management
Software CD-ROM.
*These features are also available in the Printer Driver. For additional information about
these features, see the Printer Driver Features section on page 19. Settings in the driver
override the settings in the front panel.
8 Phaser 2135 Color Printer
Printer Features
PDLs and Fonts
Your printer includes the following Page Description Languages (PDLs):
Adobe PostScript 3 with 136 resident Adobe Type 1 fonts
■
An emulation of HP PCL5C with 46 resident fonts
■
PDF (requires optional hard disk drive)
■
TIFF (requires optional hard disk drive)
■
The printer automatically detects a print job’s PDL and switches to the appropriate PDL
interpreter for processing.
Resolution
Your printer can print at the following imaging resolutions:
600 x 600 dpi (dots per inch)
■
600 x 1200 dpi
■
Print Speed
The print speed depends on the model and configuration of your printer and the
complexity of your print jobs. Maximum rated print speeds:
26 ppm (pages per minute) for black-only printing (based on A4-size long-edge feed)
■
21 ppm for color printing (based on A4-size long-edge feed)
■
The following host-based color management systems can be used with the printer:
PANTONE™ Matching System
■
Apple ColorSync 2.5
■
Image Color Matching (ICM) for Windows 95/Windows 98 and Windows
■
2000/Windows Millennium
ICC
■
Advanced Features and Troubleshooting Manual 9
Printer Features
Convenience Features
Automatic Color*
The Automatic Color feature provides the optimum settings for documents with both
graphics and text. This produces the best output for most documents.
Fax Friendly*
The Fax Friendly feature changes your color document to patterns of black and white so
that it can be used as a fax original or for black and white copying.
Automatic Image Correction*
Optimizes printing of photographs or bitmapped images. It enhances RGB images if the
exposure level, color balance, sharpness, brightness, or contrast settings in the original
image have not been optimized.
Smooth Low-Resolution Images*
Enhances low-resolution graphics. Ideal for images from the World Wide Web.
Automatic Transparency Detection
The printer detects transparencies to avoid printing on the wrong media when the paper
tray is incorrectly loaded. This allows the printer setup to be corrected to ensure the best
possible print quality. Transparencies can only be printed from Tray 1 or the Multi-Sheet
Bypass Feeder (MBF).
Front Cover*
Prints the first page of your document from a different paper tray than the remaining
pages. This permits you to specify the media type for the front cover page of a document.
Separator Pages*
Insert a blank separator sheet after each page, print job, or copy of a multi-copy collated
print job. Separation pages can be taken from a different paper tray from the printed pages.
Job Offset
Separates each print job from the previous print job in the output tray. It also separates
each copy of a multiple-copy collated job.
*These features are also available in the Printer Driver. For additional information about
these features, see the Printer Driver Features section on page 19. Settings in the driver
override the settings in the front panel.
10 Phaser 2135 Color Printer
Printer Features
Secure Print*
Prints confidential and sensitive documents. This feature requires installation of the
optional hard disk drive. It automatically holds your password-protected document within
the hard drive. When you're ready to print or delete your job, enter the corresponding
four-digit numeric password on the front panel to release the job. Once the file is printed,
it is automatically deleted from the hard drive.
Proof Print*
Print and proof a single copy of a document before printing the remaining document
sets/copies. Requires installation of the optional hard drive. The remaining sets are held in
the printer's hard disk drive until you release the job at the front panel by entering the
corresponding four-digit numeric password.
Event Notification by Email
Sends an email message to your workstation when the printer requires attention (low/no
paper, low/no toner, etc.) To use this feature, establish a mail account for the printer and
configure the Xerox MaiLinX feature via CentreWare Internet Services. For more
information, see Networking on page 108 and the CentreWare Internet Services User Guide
on the Printer Management Software CD ROM.
Remote Printing by Email
Enables remote submission of print jobs to a printer by email. Business travellers can use
this feature. To use this feature, establish a mail account for the printer and configure the
Xerox MaiLinX Feature via CentreWare Internet Services. Finally, install and configure the
Xerox Mail Port Monitor on the client workstation/PC. For more information, see
Networking on page 108 and the CentreWare Internet Services User Guide located on the
Printer Management Software CD-ROM.
*These features are also available in the Printer Driver. For additional information about
these features, see the Printer Driver Features section on page 19. Settings in the driver
override the settings in the front panel.
Advanced Features and Troubleshooting Manual 11
Selecting Print Media
Selecting Print Media
This chapter will help you understand what kinds of paper and other print media to use
with the printer.
The printer supports a variety of media types and sizes. Supported Media Types on
■
page 14 lists the sizes of paper, envelopes, and other print media for use with the
printer’s paper trays. The printer supports paper weights as follows:
60-163 g/m2 (16-43 lb. bond) via the standard and optional paper trays
■
60-203 g/m2 (16-54 lb. bond) via the Multi-Sheet Bypass Feeder
■
75-120 g/m2 (20-32 lb. bond) for automatic 2-sided printing
■
Media especially sensitive to curl (transparencies, labels, etc.) should be output to the
■
side output tray at the left-side of the printer instead of to the top output tray.
To use the printer’s automatic 2-sided printing capability:
■
The optional duplex module must be installed.
■
Only media with a weight from 75 to 120 g/m2 (20-32 lb. bond) should be used.
■
All other media weights must be manually duplexed.
The paper tray must be one of the 550 sheet trays (Trays 1-5). If paper is fed from
■
the Multi-Sheet Bypass Feeder, it will not be printed 2-sided automatically, but
may be printed 2-sided manually.
Automatic 2-sided printing is only allowed when the Media Type is set to "Plain
■
Paper" (75-90 g/m
2
, 20-24 lb. bond) or "Heavy Paper" (90-120 g/m2 24-32 lb.
bond). Do not attempt automatic 2-sided printing on any other type of media.
Use only Xerox Phaser 2135 Transparencies.
■
Caution
Other transparencies may cause damage to the fuser. Any damage caused due to
the use of unsupported media may not be covered by your printer’s warranty.
Note
Using media not recommended for laser printers may result in paper jams, print
quality problems or printer damage.
Do not use the following media in the printer:
Wrinkled, torn, or bent paper
■
Moist or wet paper
■
Curled paper
■
Paper with an electrostatic charge
■
Glued paper, or paper with gummed surfaces
■
Paper with special coating
■
Paper unable to withstand a temperature of 165º C (302º F)
■
12 Phaser 2135 Color Printer
Selecting Print Media
Thermal paper
■
Carbon paper
■
Carbonless paper
■
Paper with paper fasteners, ribbons, tape, staples, etc. attached
■
Heavily textured paper
■
Label sheets that have previously been run through the printer and from which
■
printed labels have been removed
Paper with high rag content
■
Transparencies other than those specifically recommended for the Phaser 2135
■
printer
Advanced Features and Troubleshooting Manual 13
Selecting Print Media
Supported Media Types
Input Source: Output Source:
Media Type
Plain, Heavy and Light Paper
Letter
Legal
11 x 17
8.5 x 13 in.
8 x 13 in.
215 x 315 mm
A4
A3
SRA3
A3 Nobi
JIS B5
JIS B4
A5
Executive
Statement
8 x 10 in.
12 x 18 in.
A6
Tray 1 Tray 2, 3,
•
•
•
•
•
•
•
•
•
•
•
•
•
4, or 5
•
•
•
•
•
•
•
•
•
•
•
•
Multi-Sheet
Bypass
Feeder
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Top
Output
Tray
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Side
Output
Tray
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Phaser 2135 Transparencies •••
Glossy Paper ••••
Thick Card Stock ••
Thin Card Stock •••••
Labels ••
Envelopes ••
Business Cards ••
Automatic Two-Sided Printing
Automatic 2-sided printing is available from all trays but not from the Multi-Sheet Bypass
Feeder (MBF). The duplex option must be installed before you can use automatic 2-sided
printing. Automatic 2-sided printing is available for all paper sizes that are supported by
trays 1-5, except A6, and only when the media type is set to either "Plain Paper" or "Heavy
Paper".
The following media types cannot be automatically duplexed:
Phaser 2135 Transparencies
■
Glossy Paper
■
Thick Card Stock
■
Thin Card Stock
■
Labels
■
14 Phaser 2135 Color Printer
Selecting Print Media
Envelopes
■
Business Cards
■
Light Paper
■
Manual Two-Sided Printing
You can manually duplex from the Multi-Sheet Bypass Feeder (MBF) or Tray 1. You can
manually duplex the following media types.
Plain Paper
■
Heavy Paper
■
Glossy Paper
■
Thick Card Stock
■
Thin Card Stock
■
See the User Guide for more information about manually duplexing.
Storing Print Media
Print quality is optimized when paper and other print media are properly stored. Proper
storage ensures optimum print quality and reduces the frequency of paper jams.
Store the paper in its original packaging on a flat surface, in a relatively low humidity
■
environment.
Avoid storing paper in a way that will cause wrinkling, bending, curling, etc.
■
Do not unwrap paper until you are ready to use it, and rewrap any paper you are not
■
using.
Do not expose paper to direct sunlight or high humidity.
■
Advanced Features and Troubleshooting Manual 15
Printing Options
Printing Options
The following table displays a variety of options for submitting a file for printing,
depending upon your environment and preferences.
Method Options Description
Print directly from
application.
Through a direct connection The port is set to LPT1: (or
equivalent).
Through a network The port is set to a network queue.
Print via a print file
submission
Through the mail port
monitor
CentreWare DP Send the print file to the printer using
CentreWare for Solaris Send the print file to the printer using
CentreWare TTY for UNIX Send the print file to the printer using
CentreWare Internet
Services
Attachment to email Send the print file (PostScript, PCL,
The port is set to the Xerox Mail Port
Monitor and the printer has an email
address.
TCP/IP networks only).
CentreWare for Solaris.
CentreWare TTY for supported UNIX
platforms.
Send the print file to the printer using
CentreWare Internet Services
(embedded web server).
PDF, TIFF) to the printer as an
attachment to a mail note (This option
requires that the printer has an email
address).
16 Phaser 2135 Color Printer
Printer Drivers
Printer Drivers
A printer driver is software that you load on your workstation or server. To achieve the
best results from your color printer, it is essential that you use the proper printer driver for
your operating system and printer configuration.
Printer drivers provide access to features unique to your printer. Although there are many
print options and features that are a part of the software applications, your printer also
contains many distinctive features of its own. For example, your custom printer drivers
enable you to use the Automatic Color feature that is available in your printer.
You may use either the Adobe PostScript printer driver (recommended) or the PCL 5C
printer driver. The PostScript printer driver allows access to more of the exclusive and
powerful Xerox printing features.
The table below lists the supported drivers by PDL (Page Description Language) along with
supported operating systems.
Note
Your Phaser 2135 was shipped with the latest drivers available at the time of
manufacture. You can check for newer drivers from
www.xerox.com/officeprinting/drivers.
PDL Platform/Environment Operating System
Adobe PostScript 3 Windows Windows 95/98/Millennium
IBM OS/2
Macintosh System 7.6.1, 8.x, 9.x
UNIX CenterWare Services for UNIX
a
PCL5C
a. Must be downloaded from www.xerox.com/officeprinting/drivers
Windows Windows 95/98/Millennium
a
Windows NT 4.0 Service Pack 4+
Windows 2000
OS/2 WARP
Systems
UNIX TTY Services
Windows NT 4.0 Service Pack 4+
Windows 2000
Installing the Printer Drivers
Instructions on how to load the printer drivers are on the Phaser 2135 Product CD-ROM for
this. In addition, your System Administrator can download drivers directly to each
workstation on the network.
Advanced Features and Troubleshooting Manual 17
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