Xerox Phaser 2135 Advanced User Guide

Download

P H A S E R® 2 1 3 5 COLOR PRINTER

Advanced Features and Troubleshooting Guide

Phaser® 2135 Color Printer Advanced Features and Troubleshooting Manual

March 2001

Copyright © Xerox Corporation. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Phaser DocuPrint

, PhaserShare®, ColorStix®, the TekColor® icon, Made For Each Other®,

, WorkSet®, Ethernet®, the stylized X, and XEROX® are registered trademarks of Xerox Corporation. PhaserLink™, PhaserPort™, PhaserPrint™, PhaserSym™, PhaserTools™, InfoSMART™, and the TekColor™ name are trademarks of Xerox Corporation. TekColor Care

and RealSUPPORTSM are service marks of Xerox

Corporation.

Adobe PostScript

, Acrobat®, Acrobat® Reader, Illustrator®, PageMaker®, Photoshop®, and

, ATM®, Adobe Garamond®, Birch®, Carta®, Mythos®, Quake®, and Tekton® are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology, and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions.

Apple Apple Chancery

, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, AppleTalk®, TrueType2®,

, Chicago®, Geneva®, Monaco®, and New York® are registered trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated. Marigold™ and Oxford™ are trademarks of AlphaOmega Typography. Avery™ is a trademark of Avery Dennison Corporation.

FTP

Software is a registered trademark of FTP Software, Incorporated.

PCL

and HP-GL® are registered trademarks of Hewlett-Packard Corporation. Hoefler Text was designed by the Hoefler Type Foundry. ITC Avant Guard Gothic Symbol

, ITC Zapf Chancery®, and ITC Zapf Dingbats® are registered trademarks of

, ITC Bookman®, ITC Lubalin Graph®, ITC Mona Lisa®, ITC

International Typeface Corporation. Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of Linotype-Hell AG and/or its subsidiaries. MS-DOS Wingdings™ in TrueType

and Windows® are registered trademarks of Microsoft Corporation.

format is a product of Microsoft Corporation. WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer, Inc. Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation. Antique Olive

is a registered trademark of M. Olive. Eurostile™ is a trademark of Nebiolo. Novell Sun trademarks of Sun Microsystems, Incorporated.SPARC

and NetWare® are registered trademarks of Novell, Incorporated.

, Sun Microsystems®, and Sun Microsystems Computer Corporation® are registered

is a registered trademark of SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated.

UNIX

is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited. Other marks are trademarks or registered trademarks of the companies with which they are associated.

Phaser 2135 Color Printer

PANTONE

Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. All trademarks noted herein are either the property of Xerox Corporation, Pantone, Inc., or their respective companies. © Pantone, Inc., 1988.

Advanced Features and Troubleshooting Manual

Warranty

Printer Warranty

Xerox warrants that the Phaser 2135 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will:

(1) repair the product by means of telephone support or on-site service at no charge for parts or labor,

(2) replace the product with a comparable product, or

(3) refund the amount paid for the product, less a reasonable allowance for usage, upon its return.

Under this product warranty, Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. To obtain service under this warranty, the Customer must first contact Xerox Telephone Support personnel or that of its authorized service representative. Telephone Support personnel will work to resolve issues professionally and quickly, however the Customer must reasonably assist Xerox or its authorized representative.

If telephone support is unsuccessful, Xerox or its authorized service representative will provide warranty repair at Customer's site without charge as provided below.

Service is available within the customary on-site service area in the United States and Canada for products purchased in the United States and Canada.

Inside the European Economic Area, service is available within the customary on-site service area for products purchased in the EEA

Outside the US, Canada, & EEA, service is available within the customary on-site service area in the country of purchase

A description of the customary on-site service area may be obtained from the local Xerox Customer Support Center or authorized Xerox distributor. On-site service is at Xerox or its authorized service representative’s sole discretion and is considered an option of last resort.

If the Customer’s product contains features that enable Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Xerox may request that Customer allow such remote access to the product.

In the maintenance of the product, Xerox may use new or equivalent to new parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of Xerox. Xerox, at its option, may request the return of these parts.

Phaser 2135 Color Printer

Consumables Warranty

Xerox warrants that toner cartridges will be free from defects in materials and workmanship for a period of one (1) year from date of installation. All other Customer Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the current Xerox procedure.

These warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Xerox shall not be obligated under these warranties:

a) to repair damage resulting from attempts by personnel other than Xerox representatives to install, repair or service the product unless directed by a Xerox representative;

b) to repair damage, malfunction, or degradation of performance resulting from improper use or connection to incompatible equipment or memory;

c) to repair damage, malfunction, or degradation of performance caused by the use of non-Tektronix/Xerox printer supplies or consumables or the use of Tektronix/Xerox supplies not specified for use with this printer;

d) to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC;

e) to perform user maintenance or cleaning or to repair damage, malfunction, or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed in published product materials;

f) to repair damage, malfunction, or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the user manual;

g) to repair this product after the limit of its duty cycle has been reached; all service thereafter shall be billed on a time and material basis;

h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered with in any way.

THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES. XEROX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Advanced Features and Troubleshooting Manual

For the software warranty please see the end user license agreement included with the software.

If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers. Nothing in any Fuji Xerox warranty material excludes or limits the application of any provision of any of the Acts, where to do so would contravene the Acts or cause any part of this warranty to be void. In this warranty material, an implied condition or warranty, the exclusion of which from a contract with a "Consumer" (as defined in the Acts) would contravene any provision of the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable Condition". To the full extent permitted by law, Fuji Xerox’s sole and total liability to the customer for a breach of any Non-excludable Condition (including for any consequential loss suffered by the customer) is limited, except as otherwise stated herein, to (at Fuji Xerox’ option) replacing or repairing the goods, or resupplying, or paying the cost of the resupply of, the services, in respect of which the breach occurred. Subject to the above, all conditions and warranties which would or might otherwise be implied in a Consumer contract, whether by operation of statute, inference from circumstances, industry practice or otherwise, are excluded.

Phaser 2135 Color Printer

User safety summary

Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Electrical Safety

■

Use the power cord supplied with your printer.

■

Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal.

Plug the power cord directly into a properly grounded electrical outlet. Do not use an extension cord. If you

■

do not know whether an outlet is grounded, ask an electrician to check the outlet.

Warning

Avoid the potential of severe electrical shock by ensuring the printer is properly grounded.

Do not place the printer where people may step on the power cord.

■

Do not place objects on the power cord.

■

Do not obstruct the ventilation openings. These openings are provided to prevent overheating of the

■

printer.

Warning

Do not push objects into slots and openings on the printer. Making a contact

shorting out a part could result in fire or electrical shock.

If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cord

■

from the electrical outlet. Call an authorized service representative to correct the problem.

The power cord is attached to the printer as a plug-in device at the back of the printer. In the event it is

■

necessary to remove all electrical power from the printer, disconnect the power cord from the power receptacle.

If any of the following conditions occur, switch off the printer power immediately, disconnect the power

■

cord, and call an authorized service representative.

The power cord is damaged or frayed.

■

Liquid is spilled into the printer.

■

The printer is exposed to water.

■

Any part of the printer is damaged.

■

with a voltage point or

Maintenance Safety

Do not attempt any maintenance procedure that is not specifically described in the documentation

■

supplied with your printer.

Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and

■

could create a dangerous condition.

Do not remove the covers or guards that are fastened with screws unless you are installing optional

■

equipment and are specifically instructed to do so. Power should be OFF when performing these installations. Except for user installable options, there are no parts that you can maintain or service behind these covers.

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.

Use the material and supplies specifically designed for your printer. The use of unsuitable materials may

■

result in poor performance and possibly a hazardous situation.

Follow all warnings and instructions marked on, or supplied with, the printer, options and supplies.

■

Place the printer in a dust free area where the temperature range is 50 degrees F to 90 degrees F (10 degrees

■

C to 32 degrees C) and the relative humidity is 10 percent to 85 percent.

Place the printer in an area where there is adequate space for ventilation, operation and servicing. The

■

recommended minimal spacing is 100 cm (39 in.) in front of the printer, 70 cm (28 in.) above the printer, 20 cm (8 in.) behind the printer, and 60 cm (24 in.) on each side of the printer. Do not block or cover the slots and openings on the printer. Without adequate ventilation, the printer may overheat.

■

For optimum performance, use the printer at elevations below 2,000 meters (6,560 ft.). Performance may diminish at elevations between 2,000 meters (6,560 ft.) and 3,000 meters (9,840 ft.). Use at elevations above 3,000 meters (9,840 ft.) exceeds operability limits.

Do not place the printer near a heat source.

■

Do not place the printer in direct sunlight.

■

Do not place the printer in line with the cold air flow from an air conditioning system.

■

Place the printer on a level, solid surface with adequate strength for the weight of the machine. The base printer weight without any packaging materials is 68 kg (149 pounds).

The printer is heavy, and must be lifted by three people. The illustration below shows the proper technique

■

for lifting the printer.

68 kg

149 lbs.

0748-01

Follow the recommended procedure when moving the printer from one location to another. Refer to the

■

Phaser 2135 Setup Poster.

Do not place any liquids on the printer.

■

Warning

Be careful when working in areas inside the printer identified with a warning symbol. These areas

may be very hot and could cause personal injury

Wait 10-15 seconds between switching the printer off and on.

■

Keep hands, hair, neckties, etc., away from the exit feed rollers.

■

Do not remove the media source tray that you have selected in the driver or front panel while printing.

■

Do not remove any trays above the currently selected media source tray

■

Do not open the covers while printing.

■

Do not switch off the printer power while printing.

■

0748-02

0748-03

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Hot surface on or in the printer. Use caution to avoid personal injury

Use caution. Refer to the manual(s) for information:

0730-10

Warning

If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.

Warning

For your protection, do not defeat any interlocks.

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Base Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Convenience Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Selecting Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Printer Driver Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Managing Printer Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

The Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Front Panel Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Front Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Special Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Front Panel Locks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Using Printer Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Regular Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Adjusting Color Density and Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Printing a Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Making Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Before You Begin Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Front Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Printer Management

Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Solving Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Auto Duplex Unit Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Connecting to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Novell NetWare Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Windows Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Macintosh Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Macintosh Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

UNIX Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

OS/2 Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

OS/2 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

OS/2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Controller Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Notices and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

FCC Notices…USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Certifications…Canadian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

European Markets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Introduction

In this section, you will become familiar with the features of your printer and learn where to locate specific printer parts.

Before you use your printer, be sure to perform all the steps outlined in the Phaser 2135 setup poster and connect the necessary cables.

Your printer may also have one or more of the optional features installed. First verify your exact equipment options before proceeding further. All optional features described in this manual are available for your printer and are user installable. For more information, refer to the User Guide provided with your printer.

Advanced Features and Troubleshooting Manual 1

Printer Components

Base Configuration

Printer Components, Front View

Front View

1. Top output tray

(media delivered face down)

2. Top cover

3. Front panel

4. On/Off switch

5. Duplex unit (optional)

(shown closed)

6. Duplex unit release

7. Universal tray

8. Media level gauge

9. Top cover release

10. Multi-Sheet Bypass Feeder (MBF)

11. Multi-Sheet Bypass Feeder (MBF) release

12. Right Door A

2 Phaser 2135 Color Printer

Printer Components, Rear View

Left-Side View

1. Ethernet UTP connector

Printer Components

2. Parallel connector

3. Power cord receptacle

4. Side output tray

(shown closed)

Advanced Features and Troubleshooting Manual 3

Printer Components

Internal Components

Internal Components, Top View

Toner Cartridges (4)

Fuser

Transfer Belt

Internal Components, Side View

Imaging Drums (4)

0748-10

Side View

1. Side output tray

(shown open)

4 Phaser 2135 Color Printer

Printer Options

Optional Paper Trays

Printer Components

Optional Paper Tray

1. Tray 2 (550-sheet feeder)

2. Tray 3 (550-sheet feeder)

3. Tray 4 (550-sheet feeder)

4. Tray 5 (550-sheet feeder)

5. Right Door B

6. Right Door C

7. Right Door D

8. Right Door E

9. Lower Tray Deck Option

Advanced Features and Troubleshooting Manual 5

Printer Components

Duplex Option

1. Duplex option

(shown partially pulled out)

6 Phaser 2135 Color Printer

Printer Features

Your printer has many special features that enable you to achieve the results you need for your specific print job. Features vary according to the options installed on your printer. This section will help you become familiar with your printer's features and capabilities.

Media Handling

Your printer has several media input sources and output destinations as described below.

Input Sources

The standard Multi-Sheet Bypass Feeder (MBF) holds up to 100 sheets of standard

■

75 g/m sheets of special media).

Tray 1 is the standard input tray that holds up to 550 sheets of 75 g/m

■

paper or 250 standard or 200 premium transparencies.

Trays 2-5 are the optional input trays installed below Tray 1. They hold up to

■

550 sheets of 75 g/m the thickness of the paper. Transparencies and glossy paper are not supported from these trays.

(20 lb. bond) paper (up to 50 transparency sheets or a smaller number of

(20 lb. bond)

(20 lb. bond) paper. The capacity of these trays varies based on

Trays 1, 2, 3, 4 and 5 all have paper-size sensing, low-paper sensing, and tray-empty sensing. Paper levels are indicated on a gauge visible at the front of the tray. When the level reaches approximately 40 sheets, the front panel displays the low paper warning.

The Multi-Sheet Bypass Feeder (MBF) has tray-empty sensing but not paper-size sensing.

Refer to Selecting Print Media on page 12 for information on supported media.

Output Destinations

The top output tray holds up to 500 sheets of 75 g/m2 (20 lb. bond) and receives prints

■

face-down. It has tray-full detection.

The side output tray holds up to 100 sheets of 75 g/m2 (20 lb. bond) paper and

■

receives prints face up (at the left hand side of the printer).

Advanced Features and Troubleshooting Manual 7

Printer Features

2-Sided Printing*

A duplex (2-sided) option is available for your printer that enables 2-sided printing on specific media types and sizes. For information on supported media, refer to Supported Media Types on page 14.

Duplex (2-Sided) Option

Connectivity

Your printer contains the following interfaces for connecting to a host computer or network:

IEEE 1284 bi-directional parallel port (built-in)

■

Ethernet 10BaseT and 100BaseTX (built-in)

■

The following network operating systems are supported:

NetWare 3.1x, 4.1x, 5.0, NDPS

■

Windows 2000, NT 4.0

■

Windows 95/Windows 98/Windows Millennium peer-to-peer

■

OS/2 Warp/LAN Server

■

Mac OS 7.61+, 8.x, 9.x, OSX

■

UNIX (SCO, Red Hat Linux, Solaris, HP-UX, IBM/AIX, SGI, DEC)

■

For more detailed information about supported network environments and protocols, refer to the Phaser 2135 Quick Network Install Guide on your Printer Management Software CD-ROM.

*These features are also available in the Printer Driver. For additional information about these features, see the Printer Driver Features section on page 19. Settings in the driver override the settings in the front panel.

8 Phaser 2135 Color Printer

Printer Features

PDLs and Fonts

Your printer includes the following Page Description Languages (PDLs):

Adobe PostScript 3 with 136 resident Adobe Type 1 fonts

■

An emulation of HP PCL5C with 46 resident fonts

■

PDF (requires optional hard disk drive)

■

TIFF (requires optional hard disk drive)

■

The printer automatically detects a print job’s PDL and switches to the appropriate PDL interpreter for processing.

Resolution

Your printer can print at the following imaging resolutions:

600 x 600 dpi (dots per inch)

■

600 x 1200 dpi

■

Print Speed

The print speed depends on the model and configuration of your printer and the complexity of your print jobs. Maximum rated print speeds:

26 ppm (pages per minute) for black-only printing (based on A4-size long-edge feed)

■

21 ppm for color printing (based on A4-size long-edge feed)

■

The following host-based color management systems can be used with the printer:

PANTONE™ Matching System

■

Apple ColorSync 2.5

■

Image Color Matching (ICM) for Windows 95/Windows 98 and Windows

■

2000/Windows Millennium

ICC

■

Advanced Features and Troubleshooting Manual 9

Printer Features

Convenience Features

Automatic Color*

The Automatic Color feature provides the optimum settings for documents with both graphics and text. This produces the best output for most documents.

Fax Friendly*

The Fax Friendly feature changes your color document to patterns of black and white so that it can be used as a fax original or for black and white copying.

Automatic Image Correction*

Smooth Low-Resolution Images*

Enhances low-resolution graphics. Ideal for images from the World Wide Web.

Automatic Transparency Detection

The printer detects transparencies to avoid printing on the wrong media when the paper tray is incorrectly loaded. This allows the printer setup to be corrected to ensure the best possible print quality. Transparencies can only be printed from Tray 1 or the Multi-Sheet Bypass Feeder (MBF).

Front Cover*

Prints the first page of your document from a different paper tray than the remaining pages. This permits you to specify the media type for the front cover page of a document.

Separator Pages*

Insert a blank separator sheet after each page, print job, or copy of a multi-copy collated print job. Separation pages can be taken from a different paper tray from the printed pages.

Job Offset

Separates each print job from the previous print job in the output tray. It also separates each copy of a multiple-copy collated job.

10 Phaser 2135 Color Printer

Printer Features

Secure Print*

Prints confidential and sensitive documents. This feature requires installation of the optional hard disk drive. It automatically holds your password-protected document within the hard drive. When you're ready to print or delete your job, enter the corresponding four-digit numeric password on the front panel to release the job. Once the file is printed, it is automatically deleted from the hard drive.

Proof Print*

Print and proof a single copy of a document before printing the remaining document sets/copies. Requires installation of the optional hard drive. The remaining sets are held in the printer's hard disk drive until you release the job at the front panel by entering the corresponding four-digit numeric password.

Event Notification by Email

Sends an email message to your workstation when the printer requires attention (low/no paper, low/no toner, etc.) To use this feature, establish a mail account for the printer and configure the Xerox MaiLinX feature via CentreWare Internet Services. For more information, see Networking on page 108 and the CentreWare Internet Services User Guide on the Printer Management Software CD ROM.

Remote Printing by Email

Enables remote submission of print jobs to a printer by email. Business travellers can use this feature. To use this feature, establish a mail account for the printer and configure the Xerox MaiLinX Feature via CentreWare Internet Services. Finally, install and configure the Xerox Mail Port Monitor on the client workstation/PC. For more information, see Networking on page 108 and the CentreWare Internet Services User Guide located on the Printer Management Software CD-ROM.

Advanced Features and Troubleshooting Manual 11

Selecting Print Media

This chapter will help you understand what kinds of paper and other print media to use with the printer.

The printer supports a variety of media types and sizes. Supported Media Types on

■

page 14 lists the sizes of paper, envelopes, and other print media for use with the printer’s paper trays. The printer supports paper weights as follows:

60-163 g/m2 (16-43 lb. bond) via the standard and optional paper trays

■

60-203 g/m2 (16-54 lb. bond) via the Multi-Sheet Bypass Feeder

■

75-120 g/m2 (20-32 lb. bond) for automatic 2-sided printing

■

Media especially sensitive to curl (transparencies, labels, etc.) should be output to the

■

side output tray at the left-side of the printer instead of to the top output tray.

To use the printer’s automatic 2-sided printing capability:

■

The optional duplex module must be installed.

■

Only media with a weight from 75 to 120 g/m2 (20-32 lb. bond) should be used.

■

All other media weights must be manually duplexed.

The paper tray must be one of the 550 sheet trays (Trays 1-5). If paper is fed from

■

the Multi-Sheet Bypass Feeder, it will not be printed 2-sided automatically, but may be printed 2-sided manually.

Automatic 2-sided printing is only allowed when the Media Type is set to "Plain

■

Paper" (75-90 g/m

, 20-24 lb. bond) or "Heavy Paper" (90-120 g/m2 24-32 lb.

bond). Do not attempt automatic 2-sided printing on any other type of media.

Use only Xerox Phaser 2135 Transparencies.

■

Caution

Other transparencies may cause damage to the fuser. Any damage caused due to the use of unsupported media may not be covered by your printer’s warranty.

Note

Using media not recommended for laser printers may result in paper jams, print quality problems or printer damage.

Do not use the following media in the printer:

Wrinkled, torn, or bent paper

■

Moist or wet paper

■

Curled paper

■

Paper with an electrostatic charge

■

Glued paper, or paper with gummed surfaces

■

Paper with special coating

■

Paper unable to withstand a temperature of 165º C (302º F)

■

12 Phaser 2135 Color Printer

Selecting Print Media

Thermal paper

■

Carbon paper

■

Carbonless paper

■

Paper with paper fasteners, ribbons, tape, staples, etc. attached

■

Heavily textured paper

■

Label sheets that have previously been run through the printer and from which

■

printed labels have been removed

Paper with high rag content

■

Transparencies other than those specifically recommended for the Phaser 2135

■

printer

Advanced Features and Troubleshooting Manual 13

Selecting Print Media

Supported Media Types

Input Source: Output Source:

Media Type

Plain, Heavy and Light Paper

Letter Legal 11 x 17

8.5 x 13 in. 8 x 13 in. 215 x 315 mm A4 A3 SRA3 A3 Nobi JIS B5 JIS B4 A5 Executive Statement 8 x 10 in. 12 x 18 in. A6

Tray 1 Tray 2, 3,

•

4, or 5

•

Multi-Sheet

Bypass Feeder

•

Top

Output

Tray

•

Side

Output

Tray

•

Phaser 2135 Transparencies •••

Glossy Paper ••••

Thick Card Stock ••

Thin Card Stock •••••

Labels ••

Envelopes ••

Business Cards ••

Automatic Two-Sided Printing

Automatic 2-sided printing is available from all trays but not from the Multi-Sheet Bypass Feeder (MBF). The duplex option must be installed before you can use automatic 2-sided printing. Automatic 2-sided printing is available for all paper sizes that are supported by trays 1-5, except A6, and only when the media type is set to either "Plain Paper" or "Heavy Paper".

The following media types cannot be automatically duplexed:

Phaser 2135 Transparencies

■

Glossy Paper

■

Thick Card Stock

■

Thin Card Stock

■

Labels

■

14 Phaser 2135 Color Printer

Selecting Print Media

Envelopes

■

Business Cards

■

Light Paper

■

Manual Two-Sided Printing

You can manually duplex from the Multi-Sheet Bypass Feeder (MBF) or Tray 1. You can manually duplex the following media types.

Plain Paper

■

Heavy Paper

■

Glossy Paper

■

Thick Card Stock

■

Thin Card Stock

■

See the User Guide for more information about manually duplexing.

Storing Print Media

Print quality is optimized when paper and other print media are properly stored. Proper storage ensures optimum print quality and reduces the frequency of paper jams.

Store the paper in its original packaging on a flat surface, in a relatively low humidity

■

environment.

Avoid storing paper in a way that will cause wrinkling, bending, curling, etc.

■

Do not unwrap paper until you are ready to use it, and rewrap any paper you are not

■

using.

Do not expose paper to direct sunlight or high humidity.

■

Advanced Features and Troubleshooting Manual 15

Printing Options

The following table displays a variety of options for submitting a file for printing, depending upon your environment and preferences.

Method Options Description

Print directly from application.

Through a direct connection The port is set to LPT1: (or

equivalent).

Through a network The port is set to a network queue.

Print via a print file submission

Through the mail port monitor

CentreWare DP Send the print file to the printer using

CentreWare for Solaris Send the print file to the printer using

CentreWare TTY for UNIX Send the print file to the printer using

CentreWare Internet Services

Attachment to email Send the print file (PostScript, PCL,

The port is set to the Xerox Mail Port Monitor and the printer has an email address.

TCP/IP networks only).

CentreWare for Solaris.

CentreWare TTY for supported UNIX platforms.

Send the print file to the printer using CentreWare Internet Services (embedded web server).

PDF, TIFF) to the printer as an attachment to a mail note (This option requires that the printer has an email address).

16 Phaser 2135 Color Printer

Printer Drivers

A printer driver is software that you load on your workstation or server. To achieve the best results from your color printer, it is essential that you use the proper printer driver for your operating system and printer configuration.

Printer drivers provide access to features unique to your printer. Although there are many print options and features that are a part of the software applications, your printer also contains many distinctive features of its own. For example, your custom printer drivers enable you to use the Automatic Color feature that is available in your printer.

You may use either the Adobe PostScript printer driver (recommended) or the PCL 5C printer driver. The PostScript printer driver allows access to more of the exclusive and powerful Xerox printing features.

The table below lists the supported drivers by PDL (Page Description Language) along with supported operating systems.

Note

Your Phaser 2135 was shipped with the latest drivers available at the time of manufacture. You can check for newer drivers from www.xerox.com/officeprinting/drivers.

PDL Platform/Environment Operating System

Adobe PostScript 3 Windows Windows 95/98/Millennium

IBM OS/2

Macintosh System 7.6.1, 8.x, 9.x

UNIX CenterWare Services for UNIX

PCL5C

a. Must be downloaded from www.xerox.com/officeprinting/drivers

Windows Windows 95/98/Millennium

Windows NT 4.0 Service Pack 4+ Windows 2000

OS/2 WARP

Systems

UNIX TTY Services

Windows NT 4.0 Service Pack 4+ Windows 2000

Installing the Printer Drivers

Instructions on how to load the printer drivers are on the Phaser 2135 Product CD-ROM for this. In addition, your System Administrator can download drivers directly to each workstation on the network.

Advanced Features and Troubleshooting Manual 17

Printer Drivers

Configuring the Printer Drivers

Be sure to properly configure the printer driver for your printer and its installed options, such as additional media trays, the hard drive, duplex module, etc. If the printer driver is not properly configured, optional features such as 2-Sided Printing, Proof Printing, Secure Printing, Tray 2, 3, 4 and 5 sources, etc. may not be accessible.

To check the printer’s configuration, print the Configuration Page:

1. On the front panel, press the Menu Up or Menu Down key (labeled 1 or 5) to scroll

through the available menus until you locate the Printer Setup Menu.

Menus Printer Setup Menu

2. Press the Item Up or Item Down key (labeled 2 or 6) to scroll until you see Print

Configuration Page.

Printer Setup Menu Print Configuration Page

3. Press the Enter key (labeled 4) to print that report.

To change the printer’s configuration in the Windows 9x printer driver:

Note

The Windows 9x printer driver is automatically configured.

1. At your computer, click Start, select Settings, and click Printers.

2. Open the printer driver properties by right-clicking on the printer icon and clicking

Properties.

3. On the Setup tab, click the Expert Options button.

4. In the Installable Options area of the Expert Options dialog box, highlight an option

that you want to change and select the configuration in the drop-down list.

5. Click OK to close the Expert Options dialog box.

6. Click OK to close the printer driver properties.

To specify the printer’s configuration in other printer drivers:

1. At your computer, open the printer driver properties.

2. Click the Printer Configuration tab.

3. Enable (check) the items in the driver dialog that are listed on the Configuration Page.

4. Click OK to close the printer driver properties.

18 Phaser 2135 Color Printer

Printer Drivers

Printer Driver Features

The following table shows the features available in each type of printer driver:

Features of the Drivers

Feature Windows

9X PostScript

2-sided printing (Duplex)

Automatic Image Correction

Black and white printing (Grayscale or Color Appearance)

Black overprint

Booklet printing

Collation

Color mode

Cover page (first page different)

Font substitution table

Image Quality (Print Mode)

Media Type

Mirror image

Multiple pages per side (n-up)

Negative image

Orientation

Paper size

Process Grayscale graphics

Proof print

Scaling

Secure print

Separation pages (Transparency separators)

Smooth LowResolution Images

TrueType options

Watermarks

•••••

••

••••••

•• • •

•• •

••••••

••

•• ••a•

••• • •

•• • •

•• •b•

•• • •

•••• •a •

••••••

•• • •

• ••••

•• • •

• ••••

•••• •

•• •

••••

Macintosh PostScript

Windows 9X/ Millennium PCL/5C

Windows Millennium PS

Windows NT

4.0/2000 PCL/5C

Windows NT

4.0/2000 PS

•

•••••

•

••

•

Windows NT 4.0 only

b. Windows 2000 only

Advanced Features and Troubleshooting Manual 19

Printer Drivers

The exact words used in the printer driver and the implementation of the features vary slightly based on your operating system. For detailed information on the features of your printer driver, refer to the online help in the driver software.

2-Sided Printing (Duplex Printing)

Prints images on both sides of the physical sheet of paper. To use this feature, the printer must have the optional Duplex Module. Automatic 2-sided printing can only be done when paper is input from the trays, not from the Multi-Sheet Bypass Feeder (you can manually duplex from the Multi-Sheet Bypass Feeder).

When you pick 2-sided printing, you also pick the binding edge. The end result depends upon the orientation of the print job.

Bind on side edge (or Flip on short edge)

■

Landscape

Bind on top edge (or Flip on long edge)

■

Landscape

Portrait

20 Phaser 2135 Color Printer

Printer Drivers

Black and White printing

Black and white printing options include:

Grayscale

■

Transforms all color data to equivalent gray levels, with an attempt to preserve color differences as gray density differences. Use this mode for producing the best possible black and white version of a color document.

Fax Friendly

■

Transforms colors to black and white patterns in such a way that the information is preserved and the resulting patterns remain visible when copied or transmitted via fax. Use this mode for printing a version of a color document that is to be photocopied or faxed in black and white.

Black Overprint

Reduces thin white outlines that may appear around black text edges on color backgrounds.

Booklet Creation

Prints your document in the form of a small book. To use this feature, the printer must have the optional Duplex Module.

It is available for any paper size that is supported for automatic 2-sided (duplex)

■

printing (see Automatic Two-Sided Printing on page 14).

Your booklet can have any number of page images, and the driver prints it on

■

one-fourth that number of sheets of paper.

If the number of page images is an exact multiple of four, there will be no blank pages

■

in the final book. If the number of pages in the book is not in multiples of four, the last page, last two pages, or last three pages may be blank.

The driver reduces each page image by fifty percent, and prints two images on each

■

side of a sheet of paper. You have to fold the pages and staple them after they print.

The 2-Sided option must be selected to use booklet printing.

■

Advanced Features and Troubleshooting Manual 21

Printer Drivers

On a folded sheet of paper with two page images, the horizontal distance from the

■

fold to the page image is called the gutter. You can set the gutter to zero, 50, 100, or 150 points.

When you fold several pages into a booklet, the thickness of the paper forces the page

■

image of the inner pages to shift slightly outward. The Creep control allows you to choose a number of tenths of points by which to shift the page images inward to compensate for the thickness of the paper. You can choose any value from zero to 20.

22 Phaser 2135 Color Printer

Printer Drivers

Collation

Allows job collation (for multiple-copy jobs only). The options are:

Uncollated (default)

■

For example, five uncollated copies of a three-page job results in five copies of page 1, then five copies of page 2, and finally five copies of page 3; that is: 1, 1, 1, 1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3.

Collated

■

Use this option when you want to print two or more separate sets of a job that contains two or more pages. For example, five collated copies of a three-page job results in one set of all three pages in order, then a second set of all three pages in order, then a third set of all three pages in order, and so on; that is: 1, 2, 3, 1, 2, 3, 1, 2, 3, 1, 2, 3, 1, 2, 3.

Certain print jobs are always collated, such as Proof Print jobs (see page 21) or jobs with Separator sheets (see page 27).

Advanced Features and Troubleshooting Manual 23

Printer Drivers

Color Modes

The modes are:

Automatic

■

Use this mode for most color printing. It provides the best results for documents with a mixture of graphics, text and pictures. This is the default mode.

None

■

Use this mode for printing from applications that do all their own color management and transformation. It provides no color correction.

ICC Saturation

■

Use this mode for documents where the primary content is business graphics. This mode follows ICC guidelines for saturation color matching.

ICC Perceptual

■

Use this mode for documents in which the primary content is photo-realistic images. This mode follows ICC guidelines for perceptual color matching.

ICC Colorimetric

■

Use this mode for specialized applications that can make use of actual colorimetric color correction. This mode follows ICC guidelines for colorimetric color matching.

CMYK Simulation

■

Use this mode for printing pre-press proofs. This mode simulates the print effect of offset press CMYK printing according to standards such as SWOP.

Cover page (Front cover different)

Prints a front cover (the first page of a print job) on media different from the rest of the printed document.

Font Substitution Table

The options are:

TrueType Font/Printer Font

■

Lists the TrueType fonts on your computer and the printer font that is the closest match. To change the default selections for the comparable printer fonts, select any font in the list of printer resident fonts.

Printer Font Substituted For: <font name>

■

This feature enables you to select which PostScript printer font you want to substitute for the selected TrueType font.

24 Phaser 2135 Color Printer

Printer Drivers

Automatic Image Correction

Optimizes printing of photographs or bitmapped images. It enhances RGB images if the exposure level, color balance, sharpness, brightness, or contrast settings in the original image have not been optimized. If an image is already optimized (i.e., properly balanced, high resolution image, etc.), it will not be affected by this setting. The default mode is Off.

Smooth Low-Resolution Images

Enhances low-resolution graphics. Ideal for images from the World Wide Web.

Image Quality (Print Mode)

The modes are:

Standard

■

Sets the resolution to 600 x 600 dpi.

Enhanced (default)

■

Sets the resolution to 1200 x 600 dpi.

Mirror Image

Flips the image across the vertical axis 180 degrees, thereby reversing the image and all associated text.

Multiple Pages Per Side (N-Up Pages)

By default, the printer prints one page image on the sheet of paper. You can select two, four, six, nine or sixteen page images per side of paper. The printer shrinks the page images as needed and arranges them on the paper most appropriately for the paper size and orientation.

1up 2up 4up 6up 9up 16up

You can also choose to print black borders (draw outlines) around each page. The default is to not print borders.

11223

44556

789

Advanced Features and Troubleshooting Manual 25

Printer Drivers

Negative Image

Converts the black image areas in the original to white, the white image areas to black, and any dark gray image areas to light gray. Printing a negative image may be useful for documents that have a substantial amount of dark background and/or light text and images. Color images are not changed by this option. It should only be used on black and white images.

Orientation

Specifies the direction of print on the page.

The options are:

Portrait

■

A Portrait page is taller than it is wide. This is the default setting.

Landscape

■

A Landscape page is wider than it is tall.

Rotated Landscape

■

A Rotated Landscape page is wider than it is tall and the image on the page is rotated 180 degrees (upside down).

26 Phaser 2135 Color Printer

Printer Drivers

Process Grayscale Graphics

This feature prints black and white images using cyan, magenta, and yellow toner and excludes black toner.

Proof Print

Use this job type for multi-copy jobs when you want to check the first copy before printing all of the copies. You must assign a password (a four-digit value from 0000 to 7777, using only the digits 0 through 7) and a copy count in the driver before submitting the print job. The printer processes, queues and prints the first copy immediately. You must then enter the corresponding password on the printer's front panel to print the rest of the copies. If the first copy is not acceptable, you can delete the print job. For more information, refer to

Printing Secure Print and Proof Print Jobs on page 37 and Deleting Secure Print and Proof Print Jobs on page 38. Proof print jobs remain in the printer through power cycles (off/on).

Note

To use this feature, the printer must have the optional hard drive. You must configure the driver before using Proof Print.

Secure Print

Use this job type when you want to print confidential jobs. You must assign a password (a four-digit value from 0000 to 7777, using only the digits 0 through 7) in the printer driver before submitting the print job. The printer processes and queues the job, but does not print it until you enter the corresponding password on the printer's front panel. For more information, refer to Printing Secure Print and Proof Print Jobs on page 37 and Deleting Secure Print and Proof Print Jobs on page 38. Secure print jobs remain in the printer through power cycles (off/on).

Note

To use this feature, the printer must have the optional hard drive. You must configure the driver before using Secure Print.

Separation Sheets

With this feature, the printer inserts a separation (slip) sheet at the designated locations (as set in the printer driver) for the print job. You can select slip sheets after each page, print job, or copy of a multi-copy collated print job. You can also designate the source for the separator paper. No printing is done on the separator sheet.

Advanced Features and Troubleshooting Manual 27

Printer Drivers

TrueType Options

In the printer driver, you can select one of the following options associated with the use and printing of TrueType fonts:

Download as TrueType (default)

■

The whole character set for each TrueType font contained on the page is sent down to the printer in an outline form. Use this option if the document uses only a small number of TrueType fonts and you want to optimize text-printing performance.

Download as Bit Image

■

Each TrueType character is sent as an individual bitmap download font on a least-recently-used basis. As the printer driver builds up the page, new font bitmaps are sent down. When a character is used again, the bitmap is automatically selected from the one previously downloaded to printer memory. From the memory setting, the driver monitors the amount of available memory to determine when to delete font bitmaps that have not been used for some time.

Download as graphics and device fonts

■

This option is useful if you want to print graphic images over TrueType text. Unless you select this option, TrueType text is sent to the printer last, so it always appears on top of any graphics. Selecting this option sends your TrueType images to the printer as graphic images, so the text can be obscured by graphic objects.

Use Printer TrueType fonts

■

Specifies whether to use the TrueType fonts that reside on the printer or to download TrueType fonts from the computer. If enabled (the default setting), the driver uses the TrueType fonts resident on the printer, and if your document uses fonts that do not reside on the printer, the driver downloads the fonts with the job. If disabled, the driver always downloads TrueType fonts to the printer with each job, even if the fonts reside on the printer already.

28 Phaser 2135 Color Printer

Watermark

Prints background text across the first page or every page of a document.

This driver feature is independent from features provided by the application.

■

The driver enables you to specify the text, font, size, position on the page, and

■

rotation angle of the watermark.

Printer Drivers

You can create and save unique watermarks for use on any document.

■

You may also select a default watermark from a list of predefined watermarks, such as

■

CONFIDENTIAL, COPY, or DRAFT.

Advanced Features and Troubleshooting Manual 29

Managing Printer Usage

This section provides information on the features of the printer’s front panel, which is used to manage printer usage, set default values, and generate printer reports (such as the Configuration Page).

This section also briefly discusses remote printer management software available for use with your printer.

The Front Panel

The printer’s front panel:

Displays information about the status of the printer or the job in process.

■

Enables you to cancel the print job currently printing (by using the

■

Item Down/Cancel

key).

Enables you to change printer settings that control how the printer operates.

■

Enables you to specify the paper type in a tray.

■

Enables you to print reports.

■

Enables you to print password-protected print jobs stored on the optional hard drive.

■

Front Panel Layout

The front panel contains:

Two indicator lights

■

A two-line display screen (24 characters per line)

■

Eight front panel keys

■

Your printer’s front panel will either have icons and text, or icons only

a On-line indicator light g Menu Down button

b Fault indicator light h Item Up button

c Two-line display i Item Down/Cancel button

d On-line button j Value Up button

e Enter button k Value Down button

f Menu Up button

0748-16

30 Phaser 2135 Color Printer

Indicator lights

The front panel contains two indicator lights.

Indicator Light Meaning

Light is on (Green) — The printer is online.

On Line (Green)

Fault (Red)

■

Light flashes two times per second — The printer is going from online to

■

offline.

Light flashes one time per second — The printer is processing a print job.

■

Light is off — The printer is offline.

■

Light is off — Normal operation.

■

Light is on (Red) — The printer stopped because operator intervention is

■

needed, such as closing an open door or clearing a paper jam. Read the message shown on the front panel display screen. Refer to the Front Panel Messages section starting on page 78 for information on the problem and corrective actions.

Display screen

The front panel’s display screen:

Managing Printer Usage

Provides access to a hierarchy of menus to configure and control the printer. Access

■

the menus by pressing the Menu Up or Menu Down keys. For more information on the menu structure, refer to page 40.

Displays information about the status of the printer (or the job in process):

■

Examples:

The printer is online and ready to accept print jobs.

■

Phaser 2135xx Ready

Where xx is the model number.

The printer is processing data.

■

Processing...

A supply is empty; in this case, the magenta toner cartridge is empty and must be

■

replaced immediately to continue printing.

Magenta Toner Empty Replace Magenta Toner

A tray is empty; in this case, Tray 2 is empty and is no longer being used to print.

■

Tray 2 Empty

Advanced Features and Troubleshooting Manual 31

Managing Printer Usage

There is a problem; in this case, a paper jam inside the top cover.

■

Jam Inside Top Cover Open Cover, See Labels

Refer to the Front Panel Messages section (starting on page 78) for a complete table of display screen messages and what action you need to perform to solve the problem.

Front panel keys

The front panel keypad consists of eight keys, identified with international symbols and labeled in English. The keys are also numbered 0 through 7 for use when entering passwords.

Using the keys for bringing the printer online/taking the printer offline

When the printer is online (and not in the menu system), press the

■

to take the printer offline. All pages currently in the paper path are printed and

then printing pauses until the printer is brought online again.

On Line

key

(labeled

When the printer is in the menu system, press the

■

On Line

key

(labeled 0)

menu system. The printer is brought online again.

When the printer is offline, press the

■

On Line

key

(labeled 0)

to bring the printer online.

Using the keys for menus

1. Press the

Menu Up

key

(labeled 1)

and scroll through the menus.

2. Press the

Item Up

key

(labeled 2)

items for the selected menu.

3. If the menu item has a value, use the

to scroll through the values of the selected menu item.

key

4. Press the

Enter

(labeled 4)

item doesn’t take a value, perform the action specified by the menu item (such as printing the PCL Font List from the Print menu).

5. Press the

On Line

key

(labeled 0)

Note

The printer automatically exits the menu system if no keystrokes are detected for 60 seconds.

Menu Down

Item Down

Value Up

key

(labeled 5)

(labeled 6)

(labeled 3)

to enter the menu system

to scroll through the menu

Value Down

to enter the current value for a menu item, or if the menu

to exit the menu system.

to exit the

key

(labeled

For more information on the menus, refer to the Front Panel Menus section starting on page 40.

32 Phaser 2135 Color Printer

Managing Printer Usage

Front Panel Operations

Using the Front Panel Menus

For a description of the menus, menu items, and values, refer to the Front Panel Menus section starting on page 40.

1. Press the

menus until you locate the one you want.

The following sample front panel screen shows the Printer Setup Menu.

2. Press the

you are in the Password Menu, you must first press the Item Up or Item Down key (labeled 2 or 6) to access the password prompt and type the password using the front panel keys.

The following sample front panel screen shows the Language menu item of the Printer Setup Menu.

For some menus, the menu item indicates the action to be taken. Other menu items require a value.

3. If the menu item doesn’t need a value, press the

menu item.

Menu Up

Item Up

Menu Down

Item Down

key (labeled 1 or 5) to scroll through the available

Menus Printer Setup Menu

key (labeled 2 or 6) to scroll through the menu items. If

Printer Setup Menu Language

key (labeled 4) to select that

Enter

4. If a value is needed for the menu item, press the

or 7) to select the appropriate value for the menu item.

The following sample front panel screen shows the Italiano value for the

Language menu item (of the Printer Setup Menu).

Language = Italiano

If the list of values is long, you can scroll quickly by holding down the Value Up or Value Down key.

key (labeled 4) to select that value for the menu item.

5. Press the

Enter

Value Up

Value Down

key (labeled 3

Advanced Features and Troubleshooting Manual 33

Managing Printer Usage

6. Exit the menu system:

After 60 seconds of inactivity (no key has been pressed), the printer

■

automatically exits the menu system.

■

Press the

On Line

key (labeled 0).

The front panel screen displays Ready.

Phaser 2135xx

Ready

The xx represents the model number.

Note

If you press the

On Line

key (labeled 0) before pressing the

key (labeled 4), in

Enter

Step 5, the new value will not be saved.

Front panel menu indicators

The two menu indicators = and * are used to provide information about menu items and values.

The = indicator only appears after options which can have a value — it indicates that

■

a value or setting follows the option.

In the following sample front panel screen, Language is a menu item (on the

Printer Setup Menu) that takes a specific value; the value currently shown is Italiano. Another value is English. When you press the

Value Up

Value Down

(labeled 3 or 7), the available values are displayed one at a time on the second line of the display.

key

Language = Italiano

The * indicator identifies the current value.

■

In the following example, the Language is currently set to English.

Language English *

34 Phaser 2135 Color Printer

Managing Printer Usage

Selecting Paper Size and Type

Whenever you load paper in the Multi-sheet Bypass Feeder, the printer prompts you for the paper type and size.

Whenever you load paper in a tray, the printer prompts you only for the paper type. The trays have paper size sensing, and are therefore automatically configured for paper size when media is properly loaded.

To specify the paper type in the newly-loaded tray:

1. When prompted on the front panel, press the

Value Up

Value Down

key (labeled 3 or

7) to scroll to the correct paper type; the choices are shown in the following table.

2. Press the

Tray 1 Types Plain Paper

Tray N Type

(where N is the tray number — Tray 2, 3, 4, or 5, if installed)

key (labeled 4).

Enter

Heavy Paper Phaser 2135 Transparency

Plain Paper Heavy Paper

Glossy Paper Thin Card Stock Light Paper

Thin Card Stock Light Paper

To specify the paper type and size in the Multi-sheet Bypass Feeder (MBF):

1. When prompted on the front panel, press the

Value Up

Value Down

key (labeled 3 or

7) to scroll to the correct paper type; the choices are shown in the following table.

2. Press the

3. Press the

key (labeled 4).

Enter

Value Up

Value Down

key (labeled 3 or 7) to scroll to the correct paper size;

the choices are shown in the following table.

key (labeled 4).

4. Press the

Enter

MBF Type

Plain Paper Heavy Paper Phaser 2135 Transparency Glossy Paper Thick Card Stock

Thin Card Stock Labels Envelopes Business Cards Light Paper

Advanced Features and Troubleshooting Manual 35

Managing Printer Usage

MBF Size 11 x 8.5" Letter LEF

8.5 x 11" Letter SEF

8.5 x 14" Legal 11 x 17" Ledger/Tabloid

7.25 x 10.5" Executive

8.5 x 13" Folio 12 x 18" Tabloid Plus 10 x 8" Quatro 8 x 13"

5.5 x 8.5" Statement A4 LEF 297 x 210 mm A4 SEF 210 x 297 mm A3 297 x 420 mm A5 148 x 210 mm

Note

It is strongly recommended that you use long-edge feed (LEF) for Letter, A4, and JIS B4 paper sizes, except for business cards, which must be fed short-edge feed (SEF).

A6 105 x 148 mm JIS B4 257 x 364 mm JIS B5 LEF 257 x 182 mm JIS B5 SEF 182 x 257 mm SRA3 320 x 450 mm A3 Nobi 328 x 450 mm SP Folio 215 x 315 mm No. 10 Env 9.5 x 4.13" DL Env 220 x 110 mm Monarch Env 7.5 x 3.88" C4 Env 324 x 229 mm C5 Env 229 x 162 mm B5 Env 250 x 179 mm 12 x 9" Envelope

36 Phaser 2135 Color Printer

Managing Printer Usage

Printing the Printer’s Internal Pages

The following list contains examples of pages that can be printed:

Configuration Page

■

Menu Map

■

Supplies Usage Page

■

Connection Setup Page

■

Paper Tips Page

■

Print Quality Tips Page

■

Warranty Page

■

Diagnosing Print Quality Problems Page

■

Help Guide

■

Office and Graphics Demos

■

For information on specific reports, refer to the Print Menu section on page 55, the Supplies Info Menu section on page 42, the section on page 56, and the Ethernet Menu

section on page 43.

To print a report:

1. On the front panel, press the

Menu Up

Menu Down

key (labeled 1 or 5) to scroll through the available menus until you locate the appropriate menu. For example, to print the Configuration Page, scroll to the Printer Setup Menu.

Menus Printer Setup Menu

2. Press the

Item Up

Item Down

key (labeled 2 or 6) to scroll until you see the report you

want to print (such as Print Configuration Page).

Printer Setup Menu Print Configuration Page

3. Press the

key (labeled 4) to print that report.

Enter

Printing Secure Print and Proof Print Jobs

If the printer has the optional hard drive, you can store print jobs in the printer using a password. When the corresponding password is entered on the front panel, they are printed. Once the job is printed, it is automatically deleted from the printer’s hard disk drive.

There are two types of password-controlled jobs:

Secure printing — the printer will not print the job until you enter the password on

■

the front panel

Advanced Features and Troubleshooting Manual 37

Managing Printer Usage

Proof printing — the printer only prints one copy of the job so that you can proof it; to

■

print the remaining copies, enter the password on the front panel

To send a password-controlled job to the printer, select either Secure Print or Proof Print in the printer driver and enter a 4-digit numeric password, where each digit of the password is a numeric value from 0 to 7. Numbers 8 and 9 are not allowed.

To release the secure job or the remaining copies of the proof job for printing, enter the password on the printer’s front panel:

1. Press the

2. Press the

Menu Up

Item Up

Menu Down

Item Down

key (labeled 1 or 5) to scroll to the Password Menu.

key (labeled 2 or 6) to scroll to the password prompt.

3. Use the number keys to enter the 4-digit password for the job(s) you want to access.

key (labeled 4).

4. To print all of the jobs with this password, press the

5. Press the

On Line

key (labeled 0) to exit the menus.

Enter

Deleting Secure Print and Proof Print Jobs

Secure print and proof print jobs remain on the printer’s hard drive even when you turn off the printer.

To delete a secure print or proof print job sent to the printer and stored on the optional hard drive:

1. Press the

2. Press the

Menu Up

Item Up

Menu Down

Item Down

3. Use the number keys to enter the 4-digit password for the job(s) you want to access.

4. Press the

Value Up or Value Down

5. To delete all of the jobs with this password, press the

key (labeled 1 or 5) to scroll to the Password Menu.

key (labeled 2 or 6) once.

key (labeled 3 or 7) to scroll to Delete.

key (labeled 4).

Enter

Note

If you only want to delete a specific job, press the scroll to the job you want to delete, then press the

6. Press the

On Line

Item Up

Enter

key (labeled 0) to exit the menus.

key.

Item Down

key to

Setting Network Addresses

The procedure for setting Ethernet and Novell addresses requires a different keying technique than does the basic menu navigation to set values for other menu items. Use this procedure for setting any of the following:

Ethernet Menu:

■

IP Address

■

Subnet Mask

■

Default Gateway

■

Novell Menu:

■

38 Phaser 2135 Color Printer

Primary Server

■

NDS Context

■

PServer Name

■

NDS Tree

■

To set an address:

Managing Printer Usage

1. Press the

Menu Up

Menu Down

key (labeled 1 or 5) to scroll to the desired menu.

The following sample front panel screen shows the Ethernet Menu.

Menus Ethernet Menu

2. Press the

Item Up

Item Down

key (labeled 2 or 6) to scroll to the address that you

want to set.

The following sample front panel screen shows the IP Address menu item of the

Ethernet Menu.

Ethernet Menu IP Address

3. Press the

Value Up

Value Down

key (labeled 3 or 7) to see the current address or zeros (if no address has been assigned). The underline indicates the position of the cursor, which starts at the first digit.

IP Address

000.000.000.000

4. To change the value of the first digit, press the Value Up or

Value Down

key (labeled 3

or 7) until you have set the correct value for that digit.

5. Press the Item Up key (labeled 2) to move the cursor to the next digit.

IP Address

200.000.000.000

6. To change the value of the underlined digit, press the Value Up or

Value Down

key

(labeled 3 or 7) until you have set the correct value for that digit.

7. Continue to use the Item Up key (labeled 2) to move to the next digit to the right and

use the Value Up or

Value Down

key (labeled 3 or 7) to change the value of the underlined digit.

8. When you have completed the address, press the Enter key (labeled 4), then press the

On Line key (labeled 0).

9. For the new value to take effect, you need to power the printer off and on again.

Advanced Features and Troubleshooting Manual 39

Managing Printer Usage

Front Panel Menus

The front panel’s menu system is a hierarchy of menus, menu items, and menu item values. The menus are used to configure the printer for your environment.

The front panel provides access to the following menus:

Print Menu Map — see page 41

■

Printer Identification Menu — see page 41

■

Supplies Info Menu — see page 42

■

Ethernet Menu — see page 43

■

Novell Menu — see page 46

■

Printer Setup Menu — see page 50

■

Print Menu — see page 55

■

Support Menu — see page 56

■

Color Adjust Menu — see page 59

■

PostScript Menu — see page 61

■

PCL Menu — see page 62

■

Parallel Menu — see page 64

■

Password Menu1 — see page 65

■

Reset Menu2 — see page 66

■

Press either the

Menu Up

Menu Down

key (labeled 1 and 5) to access the menus.

The following tables list the menu items and values for each of the menus. They are organized in the order that they appear when scrolling through the display.

Note

When you submit your print jobs for printing, the printer settings selected in your application or printer driver override the settings on the front panel.

1. Appears only when the Hard Drive is installed.

2. Appears only when printer is powered on while holding down specific front panel keys.

40 Phaser 2135 Color Printer

Print Menu Map

Managing Printer Usage

When you press the

key (labeled 4), a report showing the structure of the front panel

Enter

menus prints.

Printer Identification Menu

Displays the selected printer identification information when you press the (labeled 3), the

Value Down

key (labeled 7), or the

key (labeled 4).

Enter

Printer ID Menu Items

Menu Items Description

Model Displays the model of the printer, such as 2135 DX.

Printer Name Displays the name that your System Administrator has given the printer.

Printer Server Displays the name of the Novell print server name.

IP Address Displays the IP address assigned to the printer

Serial Number Displays the serial number of the printer.

First Usage Date Displays the installation date of the printer.

Value Up

key

Advanced Features and Troubleshooting Manual 41

Managing Printer Usage

Supplies Info Menu

Displays or prints the selected printer supplies information when you press the (labeled 4). Use the

Value Up

Value Down

keys (labeled 3 and 7) to change between the

Enter

key

status or installation of each item.

Supplies Info Menu Items

Menu Items Description

Print Supplies Page Prints a report showing the status and installation dates of the toner

Black Toner On the front panel, displays the status (OK, Low, or Empty) and installation

Cyan Toner On the front panel, displays the status (OK, Low, or Empty) and installation

Magenta Toner On the front panel, displays the status (OK, Low, or Empty) and installation

Yellow Toner On the front panel, displays the status (OK, Low, or Empty) and installation

Black Imaging Drum

Cyan Imaging Drum

Magenta Imaging Drum

Yellow Imaging Drum

Fuser On the front panel, displays the status (percentage remaining) and

Transfer Belt On the front panel, displays the status (percentage remaining) and

Total Print Count On the front panel, displays the total number of prints made and the

cartridges, imaging drums, fuser, and transfer belt and the installation date of the printer.

date of the black toner cartridge.

date of the cyan toner cartridge.

date of the magenta toner cartridge.

date of the yellow toner cartridge.

On the front panel, displays the status (percentage remaining) and installation date of the black imaging drum.

On the front panel, displays the status (percentage remaining) and installation date of the cyan imaging drum.

On the front panel, displays the status (percentage remaining) and installation date of the magenta imaging drum.

On the front panel, displays the status (percentage remaining) and installation date of the yellow imaging drum.

installation date of the fuser.

installation date of the transfer belt.

installation date of the printer.

42 Phaser 2135 Color Printer

Ethernet Menu

Sets options for the Ethernet port connection.

Ethernet Menu Items

Menu Items Description

Managing Printer Usage

Print Connect Setup Page

Print Configuration Page

IP Address Resolution

IP Address Sets the four byte IP address. (This menu item only appears if IP Address

Prints a page that provides instructions for connecting the printer to a computer or network.

Prints the Configuration Page which shows the printer's current information and menu settings. It lists the printer name, software revision level, communication parameter settings, options installed, current option settings in the front panel’s menu system, and print counts.

Sets the method used to assign the IP address, including Subnet mask and default gateway.

Values:

Static BOOTP DHCP (default)

Resolution is set to static.)

Values:

xxx.xxx.xxx.xxx

where xxx = 000 to 255

Note

Once the front panel shows IP Address on the top line, use the

Value Up or Value Down key (labeled 3 and 7) to scroll to the

desired value at the cursor location. To move the cursor, use the

Item Up or Item Down key (labeled 2 and 6). Thus, you can change

characters within the address rather than having to re-enter the entire address. The printer must be turned off and on before the changes will take effect.

For more information, refer to the Setting Network Addresses section on page 38.

Subnet Mask Sets the four byte Subnet Mask address. (This menu item only appears if IP

Address Resolution is set to static.)

Values:

xxx.xxx.xxx.xxx

where xxx = 000 to 255

Note

Once the front panel shows use the

Value Up

Value Down

Subnet Mask

on the top line,

key (labeled 3 and 7) to scroll to the desired value at the cursor location. To move the cursor, use the

Item Up

Item Down

key (labeled 2 and 6). Thus, you can change characters within the address rather than having to re-enter the entire address. The printer must be turned off and on before the changes will take effect.

For more information, refer to the Setting Network

Addresses section on page 38.

Advanced Features and Troubleshooting Manual 43

Managing Printer Usage

Ethernet Menu Items (cont'd.)

Menu Items Description

Default Gateway Sets the four byte Default Gateway address. (This menu item only appears if

LPR Enable Sets the Ethernet LPR protocol.

LPR Banner Sets the LPR banner sheet.

LPR PDL Sets the default page description language interpreter for the Ethernet LPR

IP Address Resolution is set to static.)

Values:

xxx.xxx.xxx.xxx

where xxx = 000 to 255

Note

Once the front panel shows Default Gateway on the top line,

Values:

On (default) Off

Values:

On Off (default)

protocol.

Values:

Auto (default) PCL PostScript

use the the desired value at the cursor location. To move the cursor, use the Item Up or Item Down keys (labeled 2 and 6). Thus, you can change characters within the address rather than having to re-enter the entire address. The printer must be turned off and on before the changes will take effect.

For more information, refer to the Setting Network Addresses section on page 38.

Value Up

Value Down

keys (labeled 3 and 7) to scroll to

Note

To submit TIFF and PDF files to the printer, this value must be Auto.

AppSocket Enable Sets the Ethernet AppSocket interface.

Values:

On (default) Off

44 Phaser 2135 Color Printer

Ethernet Menu Items (cont'd.)

Menu Items Description

Managing Printer Usage

AppSocket PDL Sets the default page description language interpreter for the Ethernet

EtherTalk Enable Sets the Ethernet EtherTalk protocol.

HTTP Enable Sets the Ethernet HTTP Server protocol.

IPP Enable Sets the Ethernet IPP protocol.

SMB Enable Sets the Ethernet SMB protocol.

AppSocket interface.

Values:

Auto (default) PCL PostScript

Note

To submit TIFF and PDF files to the printer, this value must be Auto.

Values:

On (default) Off

Values:

On (default) Off

Values:

On (default) Off

Values:

On (default) Off

SMB PDL Sets the default page description language interpreter for the Ethernet SMB

Port Timeout Sets the time for determining when to end an incomplete print job and poll

protocol.

Values:

Auto (default) PCL PostScript

Note

To submit TIFF and PDF files to the printer, this value must be Auto.

the next port in the polling sequence. This menu item also causes an implicit job end (such as Control D in PostScript or <ESC> E in PCL) and invokes the emulation functions associated with this action (e.g., formfeed, reset, etc.).

Values (in seconds):

5 - 300

The value changes by 1 each time you press either the Value Up or

Value Down key (labeled 3 and 7). Hold down either key to scroll quickly

through the values.

(default is 60)

Advanced Features and Troubleshooting Manual 45

Managing Printer Usage

Ethernet Menu Items (cont'd.)

Menu Items Description

Speed Sets the speed of the 100 Mbit Ethernet interface.

Values:

(default)

Auto 10/HALF 10/FULL 100/HALF 100/FULL

Reset Network Setup

where

Resets network parameters (including the Novell PServer Name, the TCP/IP Address, and other associated Ethernet parameters) to factory default values.

Values:

= half duplex and

HALF

FULL

= full duplex

Yes

(default)

46 Phaser 2135 Color Printer

Novell Menu

Sets Novell parameters.

Novell Menu Items

Menu Items Description

Managing Printer Usage

Print Connect Setup Page

Print Configuration Page

Novell Enable Sets the Novell protocol.

NDS Tree Sets the NDS Tree character string (from 0 to 63 characters in length).

Prints a page that provides instructions for connecting the printer to a computer or network.

Prints the Configuration Page showing the printer's current information and menu settings. It lists the printer name, software revision level, communication parameter settings, options installed, current option settings in the front panel’s menu system, and print counts.

Values:

On (default) Off

Values:

Null (default) A - Z, 0 - 9, hyphen (

Note

Once the front panel shows NDS Tree on the top line, use the

Value Up or Value Down key (labeled 3 and 7) to scroll to the

desired value at the cursor location. To move the cursor, use the

Item Up or Item Down key (labeled 2 and 6). Thus, you can change

characters within the string rather than having to re-enter the entire string.

From any cursor position, you can null out (delete) to the end of the string by selecting the space character with the Value Up or

Value Down key (labeled 3 and 7) and then pressing the Enter key

(labeled 4).

), and underscore (_)

If you make a change in this menu item, turn off the printer, wait 15 seconds, then turn on the printer.

Advanced Features and Troubleshooting Manual 47

Managing Printer Usage

Novell Menu Items (cont'd.)

Menu Items Description

NDS Context Sets the NDS context string (from 0 to 127 characters in length).

Values:

Null (default) A - Z, 0 - 9, hyphen (

Note

Once the front panel shows NDS Context on the top line, use the

Value Up or Value Down key (labeled 3 and 7) to scroll to the

desired value at the cursor location. To move the cursor, use the

Item Up or Item Down key (labeled 2 and 6). Thus, you can change

characters within the string rather than having to re-enter the entire string.

From any cursor position, you can null out (delete) to the end of the string by selecting the space character with the

Value Down key and then pressing the Enter key (labeled 4).

If you make a change in this menu item, turn off the printer, wait 15 seconds, then turn on the printer.

), period (.), and underscore (_)

Value Up

Frame Type Sets the frame type used for the Novell protocol.

Values for Ethernet:

Auto (default)

802.2

802.3 SNAP Ethernet II

Polling Interval Sets the rate (in seconds) at which the PServer issues polling requests for

assigned queues.

Values (in seconds):

1 - 29

The value changes by 1 each time you press either the Value Up or

Value Down key (labeled 3 and 7). Hold down either key to scroll quickly

through the values.

(default is 2)

48 Phaser 2135 Color Printer

Novell Menu Items (cont'd.)

Menu Items Description

Managing Printer Usage

Primary Server Sets the name of the Primary file server (a name of 2 to 47 characters in

Novell PDL Sets the default page description language interpreter for the Novell

length).

Values:

Null (default) A - Z, 0 - 9, hyphen (

Note

Once the front panel shows Primary Server on the top line, use the Value Up or Value Down key (labeled 3 and 7) to scroll to the desired value at the cursor location. To move the cursor, use the

Item Up or Item Down key (labeled 2 and 6). Thus, you can change

characters within the server name rather than having to re-enter the entire server name.

From any cursor position, you can null out (delete) to the end of the string by selecting the space character with the

Value Down

If you make a change in this menu item, turn off the printer, wait 15 seconds, then turn on the printer.

interface.

Values:

Auto (default) PCL PostScript

), and underscore (_)

key and then pressing the

key (labeled 4).

Enter

Value Up

Note

To submit TIFF and PDF files to the printer, this value must be Auto.

PServer Mode Sets the PServer mode for the Novell protocol.

Values:

NDS BEM NDS/BEM (default)

Advanced Features and Troubleshooting Manual 49

Managing Printer Usage

Novell Menu Items (cont'd.)

Menu Items Description

PServer Name Sets the name of the PServer in this printer (a name of 2 to 47 characters in

Reset Network Setup

length).

Values:

XRX_<MAC address> A - Z, 0 - 9, hyphen (

Note

Once the front panel shows PServer Name on the top line, use the Value Up or Value Down key (labeled 3 and 7) to scroll to the desired value at the cursor location. To move the cursor, use the

Item Up or Item Down key (labeled 2 and 6). Thus, you can change

characters within the Pserver name rather than having to re-enter the entire name.

From any cursor position, you can null out (delete) to the end of the string by selecting the space character with the

Value Down

Resets network parameters (including the Novell PServer Name, the TCP/IP Address, and other associated Novell parameters) to factory default values.

Values:

Yes No (default)

(default)

), and underscore (_)

key and then pressing the

key (labeled 4).

Enter

Value Up

50 Phaser 2135 Color Printer

Printer Setup Menu

Sets general printer features.

Printer Setup Menu Items

Menu Items Description

Managing Printer Usage

Print Configuration Page

Language Sets the language used for front panel display messages and generated reports.

Power Saver Specifies the number of minutes of inactivity before the printer enters a

Values:

English Português Français Italiano Deutsch Español Nederlands Svensk

Note

English is the initial value, which is used when the printer is powered up for the first time. However, even when you perform a “Factory Default” reset, the language setting will change back to English.

low-power state.

Values:

15 30 60 (default) 90 120 180 240

Note

If you never want the printer to enter Power Saver Mode, use the Disable Power Saver menu item, see page 54.

Startup Page Enable Specifies whether a startup page prints each time the printer restarts.

Values:

On (default) Off

Advanced Features and Troubleshooting Manual 51

Managing Printer Usage

Printer Setup Menu Items (cont'd.)

Menu Items Description

Paper Loading Timeout

Color Mode Sets the color mode.

Specifies how long the printer should wait and prompt the user on the front panel when a requested size/type/tray combination does not exist on the printer. If media is not loaded as requested, the printer will timeout and automatically print the job using paper from another tray. Once the timeout expires, the printer attempts to match the size and type as closely as possible. Finally, it will use whatever tray is available, starting with Tray 1.

Values:

Immediate 30 seconds 1 minute 2 minutes 3 minutes (default) 5 minutes 2 minutes 10 minutes Never

Values:

Automatic (default) GrayScale None Fax Friendly ICC Perceptual ICC Saturation ICC Colorimetric CMYK Simulation

For more information on color modes, see page 24.

Print Mode Sets the print quality.

Values:

Standard (600 x 600 dpi) Enhanced (1200 x 600 dpi) (default)

2-Sided Printing Enables/disables 2-sided printing for PostScript and PCL jobs. (This menu

item only appears if the printer has the Duplex Module installed.)

Values:

Off (default) Long Edge (bind on long edge)

(bind on short edge)

Short Edge

Note

Job Offset Enables/disables offsetting of jobs in the top output tray.

Values:

Off On (default)

Note

For more information on duplex printing and choosing Long Edge or Short Edge, see page 20.

This setting does not affect the side output tray.

52 Phaser 2135 Color Printer

Printer Setup Menu Items (cont'd.)

Menu Items Description

Managing Printer Usage

Default Paper Size Sets the default paper size used in all print jobs that do not have page size

Default Paper Type Sets the default paper type used in PostScript and PCL.

information.

Values:

11 x 8.5" Letter*

8.5 x 14" Legal 11 x 17" Ledger/Tabloid

7.25 x 10.5" Executive

8.5 x 13" Folio 12 x 18" Tabloid Plus 10 x 8" Quatro 8 x 13"

5.5 x 8.5" Statement A4 297 x 210 mm* A3 297 x 420 mm A5 148 x 210 mm A6 105 x 148 mm

* When Inches is set as the Default Units value, the default size is 11 x 8.5" Letter. When Millimeters is set as the Default Units value and the default size is A4 297 x 210 mm in the Printer Setup Menu.

Values:

Plain Paper (default) Heavy Paper Phaser 2135 Transparency Glossy Paper Thick Card Stock

JIS B4 257 x 364 mm JIS B5 257 x 182 mm SRA3 320 x 450 mm A3 Nobi 328 x 450 mm SP Folio 215 x 315 mm No. 10 Env 9.5 x 4.13" DL Env 220 x 110 mm Monarch Env 7.5 x 3.88" C4 Env 324 x 229 mm C5 Env 229 x 162 mm B5 Env 250 x 179 mm 12 x 9" Envelope

Thin Card Stock Labels Envelopes Light Paper

Default Units Specifies the type of factory defaults to use when a “Reset System Menu” is

performed.

Values:

Inches Millimeters

Note

When set to Inches, the default Paper Size value is 11 x 8.5" Letter; the default Multi-Sheet Bypass Feeder (MBF) Size is set to 11 x 8.5" Letter; the default Form Length is set to

60.

When set to Millimeters, the default Paper Size value is set to A4 297 x 210 mm; the default Multi-Sheet Bypass Feeder (MBF) Size is set to A4 297 x 210 mm; the default Form Length is set to

64.

Print Quantity Sets multiple copies of each page when specified in the driver (not collated

sets).

Values:

1 - 999

Note

(default is 1)

The number changes incrementally by 1 each time you press either the Value Up or Value Down key (labeled 3 and 7). To scroll quickly through the numbers, hold down either key.

Advanced Features and Troubleshooting Manual 53

Managing Printer Usage

Printer Setup Menu Items (cont'd.)

Menu Items Description

Disable Power Saver

Reset Printer Setup Menu

Sets the Power Saver Timeout to an infinite value, so the power saver never turns on.

Values:

Yes (Power Saver disabled)

(default)

Resets the printer operating parameters to factory default values. (Doesn’t reset the consumable counters, the installation dates, or the network settings.)

Values:

Yes No (default)

54 Phaser 2135 Color Printer

Print Menu

Generates printer reports.

Print Menu Items

Menu Items Description

Managing Printer Usage

Graphics Demonstration

Office Demonstration

2-Sided Demonstration

Print CMYK Sampler Pages

Print RGB Sampler Pages

Print Menu Map Prints a report showing the structure of the front panel menus.

Prints a sample page demonstrating the printer's graphics capabilities. This page contains primarily graphics.

1 - 999

Note

Prints a sample page demonstrating the printer's office printing capabilities. This page contains both text and graphics.

1 - 999

Note

Prints a sample page demonstrating 2-sided printing. The Graphics Demonstration is on one side and the Office Demonstration is on the other.

1 - 999

Note

Prints sample pages using CMYK color palette.

Prints sample pages using RGB color palette.

(default is 1)

The number changes incrementally by 1 each time you press either the quickly through the numbers, hold down either key.

The number changes incrementally by 1 each time you press either the Value Up or Value Down key (labeled 3 and 7). To scroll quickly through the numbers, hold down either key.

Value Up

(default is 1)

Value Down

key (labeled 3 and 7). To scroll

Print Quality Tips Page

Print Startup Page Prints the page that is automatically printed on startup, if not disabled.

Print Configuration Page

Print PS Font List Prints a complete list of all PostScript language typefaces currently loaded,

Print PCL Font List Prints a list of PCL fonts currently loaded, including resident fonts and fonts

Print Disk Directory Prints a copy of the disk directory, which lists disk statistics and the disk

Prints a report giving print quality tips.

including printer resident fonts and fonts stored on the hard disk.

stored on the hard disk.

space used and remaining, including fonts, forms, and macros.

Advanced Features and Troubleshooting Manual 55

Managing Printer Usage

Print Menu Items (cont'd.)

Menu Items Description

Select Tray Selects the source tray from which reports are printed.

Values:

Tray 1 (default) Tray 2 Tray 3 Tray 4 Tray 5 Multi-Sheet Bypass Feeder

56 Phaser 2135 Color Printer

Support Menu

Provides tools and information to help troubleshoot problems.

Support Menu Items

Menu Items Description

Managing Printer Usage

Print Help Guide Prints a report giving helpful hints for solving printer problems. It also

Print Diagnostic Pages

Print Warranty Page

Remove Print Smears

Print Paper Tips Page

Print Quality Tips Page

Print Test Patterns Prints the system test patterns:

directs you to the appropriate resources.

Prints the Diagnosing Print Quality Problems Page to help solve print-quality problems.

Prints a copy of the printer warranty.

Prints three blank pages to clean off extra toner.

Prints a report giving paper tips to ensure the best print quality and to avoid paper jams.

Prints a report giving print quality tips.

Values:

100% Stripe PS Pattern A PS Pattern A Large Color Balance Gray Halftone Blank Black Step Cyan Step Magenta Step Yellow Step Print Artifact Scale Print All Patterns (default)

Adjust Left Margin Increases the left margin on the printed page by moving the image the

Adjust Top Margin Increases the top margin on the printed page by moving the image the

specified number of millimeters to the right.

Values (in millimeters):

(default is 0, no change)

-10 - +10

Note

specified number of millimeters downward.

Values (in millimeters):

-10 - +10

Note

A negative value moves the image towards the left on the printed page.

(default is 0, no change)

A negative value moves the image upward on the printed page.

Advanced Features and Troubleshooting Manual 57

Managing Printer Usage

Support Menu Items (cont'd.)

Menu Items Description

Show S/W Levels On the front panel, displays the current software versions (or levels):

Adobe PostScript Boot Date Engine Version

Use the Value keys (labeled 3 and 7) to scroll through the displayed values.

Show Active Faults On the front panel, displays all active (current) faults, from highest priority

to lowest priority. Use the Value keys (labeled 3 and 7) to scroll through the displayed values.

Show Event History On the front panel, displays the last 50 printer events.

Use the recent is displayed first.

keys (labeled 3 and 7) to scroll through the events. The most

Value

Print Service Pack Prints the system test patterns and configuration pages used by the Xerox

Reset NVRAM Resets all printer and network operating parameters to factory default values.

service organization:

Printer Diagnostics Page Configuration Page Network Diagnostics Page System Event Log

This doesn’t reset the consumable counters or the installation dates.

Values:

Yes No (default)

Note

This is the same as performing both the Reset Factory Defaults and Reset Network Defaults menu items from the

Reset menu.

58 Phaser 2135 Color Printer

Managing Printer Usage

Color Adjust Menu

Allows you to make fine adjustments to the printer’s color rendering. When you scroll to Color Adjust Menu, press the Item Up or Item Down key (labeled 2 or 6) to scroll to the Print Color Adjustment Test Page and press Enter to print. Use this print to determine the settings to adjust. After you make the adjustments, use the Exit menu item (instead of the

On Line

Color Adjust Menu Items

key) to exit the Color Adjust menu.

Menu items Description

Print Color Adjustment Test Page

Black Density Specifies a fine adjustment of black density.

Color Density Specifies a fine adjustment of color density.

Prints the Color Balance page.

Values:

-3K

-2K

-1K 0 (current state) +1K +2K +3K

The value zero (0) represents the current state (i.e., no change will be made).

When you change the value, the printer prints another test print for your evaluation.

Values:

-3CMY

-2CMY

-1CMY

(current state)

0 +1CMY +2CMY +3CMY

The value zero (0) represents the current state (i.e., no change will be made).

When you change the value, the printer prints another test print for your evaluation.

Color Balance Specifies a fine adjustment of color balance (i.e., no change will be made).

Values:

0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12

The value zero (0) represents the current state.

When you change the value, the printer prints another test print for your evaluation.

Advanced Features and Troubleshooting Manual 59

Managing Printer Usage

Color Adjust Menu Items (cont'd.)

Menu items Description

Exit and Accept Changes

Color Defaults Resets all color adjustment items to their factory default values.

Saves all changes made to color adjustment values during the current session and exits the Color Adjust menu.

Values:

Yes No

(default)

Note

Once in the Color Adjust menu, if you press the On Line (labeled 0) key or a Menu key, you automatically go to this menu item. You must press the Value Up or Value Down key (labeled 3 or 7) to choose yes then press the Enter key to save and exit.

Values:

Yes No

(default)

When you choose to reset the values to factory defaults, the printer prints another test print based on those factory default values.

60 Phaser 2135 Color Printer

PostScript Menu

Sets options for the parallel port connection.

PostScript Menu Items

Menu Items Description

Color Mode Sets the color mode.

Values:

Automatic (default) GrayScale None Fax Friendly ICC Perceptual ICC Saturation ICC Colorimetric CMYK Simulation

For more information on color modes, see page 24.

Print Mode Sets the print quality.

Values:

Standard (600 x 600 dpi) Enhanced

(1200 x 600 dpi) (default)

Managing Printer Usage

Black Overprint Enables/disables the Black Overprint function.

Values:

On (default) Off

Process Grayscale Enables/disables the Process Grayscale graphics function.

Values:

On Off (default)

Print PS Errors Specifies whether to use PostScript’s built-in error handler/debugger.

Values:

On (default) Off

Advanced Features and Troubleshooting Manual 61

Managing Printer Usage

PCL Menu

Sets the default configuration for the printer when printing PCL emulation jobs.

PCL Menu Items

Menu Items Description

Font Number Sets the ID for the default font in PCL.

Values:

(default is 0)

0 - 46

Note

Pitch Sets the pitch of the default font in PCL when the default font is a scalable

fixed-pitch font.

Values:

00.44 - 99.99 (default is 10.0)

These value numbers are assigned by the printer and should not be confused with the user-defined ID numbers associated with font downloading (creation).

To scroll quickly through the font values, hold down the Value Up or

Value Down

key (labeled 3 and 7).

Note

The pitch changes incrementally by .01 each time you press either the Value Up or Value Down key (labeled 3 and 7). To scroll quickly through the pitch values, hold down either key.

Point Size Sets the point size of the default font in PCL when the default font is a

scalable proportional-spaced font.

Values:

4.00 - 999.75 (default is 12.00)

Note

The point size changes incrementally by .25 each time you press either the down either key to scroll quickly through the point sizes.

Value Up

Value Down

key (labeled 3 and 7). Hold

62 Phaser 2135 Color Printer

Managing Printer Usage

PCL Menu Items (cont'd.)

Symbol Set Sets the default font symbol set used in PCL. The symbol set is a collection of

characters available for a font, including uppercase and lowercase alphabets, punctuation marks, and special characters (such as open and close quotation marks or international characters).

Values:

Desktop ISO L1 ISO L2 ISO L5 ISO-4 ISO-6 ISO-11 ISO-15 ISO-17 ISO-21 ISO-60 ISO-69 Legal Math-8 Ms Publ. PC-8 (default) PC-8 DN

Orientation Sets the default orientation used in PCL.

Values:

Portrait (default) Landscape

Form Length Sets the default number of lines per page used in PCL. This value is linked to

paper size. Whenever the paper size is changed, the Form Length is recalculated using the formula:

Form Length = ((logical page length in inches - 1 inch)*6)

Values:

005 - 128 (default is 60 in USA, 64 in Europe)

PC-8 Tk PC-850 PC-852 Pi Font PS Math PS Text Roman-8 Vn Int’l. Vn Math Win 3.0 Win L1 Win L2 Win L5 ISO Latin Cyrillic PC Cyrillic

Note

The form length changes incrementally by 1 each time you press either the Value Up or Value Down key (labeled 3 and 7). To scroll quickly through the lengths, hold down either key.

Line Termination Causes an additional carriage return after every Line Feed that appears in the

PCL text (<LF>=<CR><LF> line termination mode).

Values:

Off (default) On

Advanced Features and Troubleshooting Manual 63

Managing Printer Usage

Parallel Menu

Sets options for the parallel port connection.

Parallel Menu Items

Menu Items Description

Port Enable Sets the parallel port.

Values:

On (default) Off

Port Timeout Sets the time for determining when to end an incomplete print job and poll

Parallel PDL Sets the default page description language interpreter for the parallel port.

Bidirectional Sets bi-directional communications through the parallel port.

Values (in seconds):

5 - 300 (default is 30)

The value changes by 1 each time you press either the Value Up or

Value Down

through the values.

Values:

Auto (default) PCL PostScript

Note

Values:

On (default) Off

key (labeled 3 and 7). Hold down either key to scroll quickly

To submit TIFF and PDF files to the printer, this value must be Auto.

64 Phaser 2135 Color Printer

Managing Printer Usage

Password menu

Prints or deletes proof print or secure print jobs. (This menu is only available when the optional hard disk drive is installed in the printer.)

When you see Password Menu and press either the

Item Up

Item Down

key (labeled 2

and 6), you are prompted to enter the password:

Enter Password xxxx

Using the front panel key, type the four-digit password you assigned to the print job(s). Then, press the

Item Up

Item Down

key

(labeled 2 or 6)

to select the job that you want to

print. See Printing Secure Print and Proof Print Jobs on page 37.

Password Menu Items

Menu items Description

All Jobs Prints or deletes all jobs sent with that specific password.

Values:

Print (default) Delete

Filename n Prints or deletes the job with that filename and that specific password.

Values:

Print (default) Delete

Note

If there are no jobs stored under the password that you typed, a No Jobs message displays.

Advanced Features and Troubleshooting Manual 65

Managing Printer Usage

Special Operating Modes

You can place the printer in a special operating mode, which includes the Reset menu, by turning on the printer while simultaneously holding down two keys on the front panel.

Keys 0 and 4 — Enables access to the Reset Menu on the front panel. The Reset Menu

■

is not normally shown, since it contains menu items that format devices and reset values to the factory default values.

To exit this mode (and remove access to the Reset Menu), turn off the printer and turn it on again.

Note

You should use the CRC (customer replaceable consumables) Reset menu item on the Reset menu only if the printer did not correctly reset the life of a newly installed CRC.

Reset Menu

Resets certain printer settings. To access this menu, you must power on the printer while holding down the

On Line

and

keys (labeled 0 and 4).

Enter

Reset Menu Items

Menu Items Description

Factory Defaults Resets the printer operating parameters to factory default values. (This

Network Defaults Resets certain network parameters (including the Novell PServer Name, the

Delete All Jobs Deletes all Secure Print and Proof Print jobs from the hard disk.

doesn’t reset the consumable counters, the installation dates, or the network settings.)

Values:

Yes No (default)

TCP/IP Address, and other associated Ethernet parameters) to factory default values.

Values:

Yes No (default)

Values:

Yes No (default)

Note

This menu item appears only if the optional hard drive is installed.

66 Phaser 2135 Color Printer

Reset Menu Items (cont'd.)

Menu Items Description

Disk Initialize Initializes the directory on the hard drive.

Values:

Yes No (default)

Note

This menu item appears only if the optional hard drive is installed.

Managing Printer Usage

Disk Format Performs a complete format of the hard drive. This is only necessary if the

CRC Reset Changes the counter values back to zero for the selected Customer

hard disk was not previously formatted.

Values:

Yes No (default)

Note

This menu item appears only if the optional hard drive is installed.

Replaceable Consumables (CRC).

Values:

Black Imaging Drum Cyan Imaging Drum Magenta Imaging Drum Yellow Imaging Drum Fuser Transfer Belt

Advanced Features and Troubleshooting Manual 67

Managing Printer Usage

Front Panel Locks

Using CentreWare Internet Services or CentreWare DP, you can lock some of the menus on the front panel. When the front panel is locked, users can browse but not change the front panel settings on certain menus.

You can lock the following menus:

Ethernet Menu

■

Novell Menu

■

Parallel Menu

■

PCL Menu

■

PostScript Menu

■

Printer Setup Menu

■

You cannot lock the following menus. Users can browse and change values on these front panel menus:

Color Adjust Menu

■

Password Menu

■

Print Menu

■

Print Menu Map

■

Printer Identification

■

Reset Menu

■

Supplies Info Menu

■

Support Menu

■

68 Phaser 2135 Color Printer

Managing Printer Usage

Using Printer Management Software

Network Printer Services

Three print service utilities are available for the installation and management of your printer:

CentreWare DP

■

CentreWare Internet Services

■

CentreWare MC

■

Each of these services provides you with the capability to easily and quickly accomplish the following tasks with your printer from your workstation:

Check printer status.

■

Remotely configure, monitor, and manage the printer.

■

Set printer defaults.

■

Perform printer maintenance diagnostics remotely.

■

Upgrade the software on your printer.

■

CentreWare DP

CentreWare DP is network print management software designed for the network administrator. It provides a single point of administration for all Xerox desktop and network printers, including your Phaser 2135 printer. You can quickly install, connect, and configure the printer on a network. It simplifies setup procedures and the management of network printers is virtually effortless. CentreWare DP supports a number of key network environments, including NetWare and Windows NT.

For more information on the operation and use of CentreWare DP, refer to the CentreWare DP User Guide (on the Printer Management Software CD-ROM).

CentreWare MC

CentreWare MC enables you to find all web-enabled printers on the network. It also enables you to remotely manage and configure the printer. The web server for Xerox printers is CentreWare Internet Services.

CentreWare Internet Services

CentreWare Internet Services is an interactive service that extends the capabilities of CentreWare DP using internet technology. It provides another method for installing, configuring, and managing your printer. You can access the features in CentreWare Internet Services through Netscape Navigator, Microsoft Internet Explorer, or any other enabled web browser by using the printer’s IP address as the URL. You can then monitor the status of the printer and access context-sensitive on-line assistance.

Advanced Features and Troubleshooting Manual 69

Managing Printer Usage

For system administrators, CentreWare Internet Services provides a faster and more productive way to install and upgrade software on the printer. It also provides a wide range of printer support information via links to Internet web sites.

Setup

To set up your printer for internet/intranet access, you need to configure an IP address for the printer on your network. For more information, refer to IP Address Resolution (on page 43) for connecting to an Ethernet network.

To use the Mail Send/Receive feature set, you must:

Create a mail account for the printer.

■

Configure the printer’s MaiLinX feature to use that mail account via CentreWare

■

Internet Services. (To launch CentreWare, enter the printer’s IP Address as the URL in your browser).

Install and configure the Xerox Mail Port Monitor on client workstations.

■

Note

For more information on the operation and user of CentreWare Internet Services, refer to the CentreWare Internet Services User Guide on the Printer Management Software CD-ROM.

70 Phaser 2135 Color Printer

Regular Printer Maintenance

Your printer is designed to need very little ongoing maintenance other than periodic cleaning of the LED bars and replacement of Customer Replaceable Consumables (CRCs):

Toner cartridges (black, cyan, magenta and yellow)

■

Imaging drums (black, cyan, magenta and yellow)

■

Transfer belt

■

Fuser cartridge

■

LED bars need to be cleaned at each toner cartridge replacement, and cleaning instructions are included with the replacement toner cartridge.

Note

To avoid unnecessary printer downtime, order extra CRC’s when the "near end of life" warnings display on the front panel. You must replace the CRC when the "end of life" warning messages display. Instructions for replacing the CRCs accompany each item.

Caution

For optimum performance, keep the printer and customer replaceable consumables (CRCs) out of direct sunlight. Faded images, light areas or dark bands may result. Do not place the printer near vents or dust-producing equipment.

Cleaning the Printer

Although not necessary for printer performance, you may wish to clean the outside of the printer with a damp cloth.

Note

Power off the printer before cleaning the external surfaces at the rear of the printer.

Caution

Do not use detergents or solvents when cleaning the printer.

Advanced Features and Troubleshooting Manual 71

Adjusting Color Density and Balance

Over the life of the printer, colors may change. For example, reds may begin to take on a purple cast, or blues may take on a green cast. This happens during the normal use of a color printer and can be easily remedied by using the color adjustment procedure described in this section.

Caution

Use caution when making adjustments. Once you have made an adjustment, you cannot undo the changes. You can return the values to the factory defaults.

Note

Perform this procedure monthly to help correct any color shifts.

This front panel procedure involves printing a test page and adjusting the densities and colors based on the appearance of the test page. You may need to repeat this procedure and test your adjustments until you achieve the desired effect.

Note

At any time, you can reset the printer to the factory defaults by selecting Color Defaults from the Color Adjust Menu.

Refer to the Front Panel Menus section on page 40 for more information about the front panel.

Printing a Test Page

1. Press Menu Up or Menu Down until you see:

Menus Color Adjust Menu

2. Press Item Up or Item Down.

You will see:

Color Adjust Menu Print Color Balance Page

3. Press Enter.

The printer prints the Color Balance test page.

72 Phaser 2135 Color Printer

Adjusting Color Density and Balance

Interpreting the Test Print

The Color Balance test print contains numbered images that indicate possible adjustments that can be made. You can choose to make an adjustment to the Black Density, the Color Balance, or the Color Density.

The Black Density Images, numbered -3K...0,...+3K, show a lightness/darkness range

■

using black only.

The Color Balance Images, numbered 0,1,2,...12, show variations of three-color gray.

■

Each of these circles contains gray with tints of other colors.

The Color Density Images, numbered -3CMY...0,...+3CMY, show a lightness/darkness

■

range using three colors (cyan, magenta, yellow).

Front Panel Keys used to make Color and

Color and Density Adjustment Test Page Graphics

Density adjustments.

Making Adjustments

Use the following procedures to make adjustments to the color density and balance:

Black Density Adjustment

1. Identify the square where the bar and background patterns blend together. If this

square is the Current (0) square, no adjustment is needed. Continue to Color Balance Adjustment.

Advanced Features and Troubleshooting Manual 73

Adjusting Color Density and Balance

2. Press Item Up or Item Down (labeled 2 and 6) until you see:

Color Adjust Menu Black Density

3. Press Value Up or Value Down (labeled 3 and 7) until the Value is equal to the

number of the square identified in step 1.

Black Density = New Value

4. Press Enter (labeled 4). The Color Adjust Page prints showing you the changes that

resulted from the previous steps and the front panel displays:

Color Adjust Menu Black Density

5. Repeat Steps 3 and 4 above until the bar and background patterns in the Current (0)

square blend together.

Color Balance Adjustment

1. Identify the numbered circle that most closely matches the gray of the background. If

this square is the Current (0) square, no adjustment is needed. Continue to Color Density Adjustment.

2. Press Item Up or Item Down (labeled 2 and 6) until you see:

Color Adjust Color Balance

3. Press Value Up or Value Down (labeled 3 and 7) until you see the number of the

circle that you identified in step 1.

Color Balance = New Value

4. Press Enter (labeled 4). The Color Adjust Page prints showing you the changes that

resulted from the previous steps and the front panel displays:

Color Adjust Menu Color Density

5. Repeat Steps 3 and 4 above until the bar and background patterns in the Current (0)

square blend together.

74 Phaser 2135 Color Printer

Adjusting Color Density and Balance

Color Density Adjustment

1. Identify the square where the bar and background patterns blend together. If this

square is the Current (0) square, no adjustment is needed. Continue to Exiting the Menu.

2. Press Item Up or Item Down (labeled 2 and 6) until you see:

Color Adjust Menu Color Density

3. Press Value Up or Value Down (labeled 3 and 7) until he Value is equal to the number

of the square identified in step 1:

Color Density = New Value

4. Press Enter (labeled 4). The Color Adjust Page prints showing you the changes that

resulted from the previous steps and the front panel displays:

Color Adjust Menu Color Density

5. Repeat Steps 3 and 4 above until the bar and background patterns in the Current (0)

square blend together.

Adjustment Recovery

While in the color adjustment routine you can choose to return the values to the factory default values by using the Color Adjust menu’s Color Defaults item.

The printer will be restored to the factory default values.

Exiting the Menu

Using the item keys (labeled 2 and 6), scroll to "Exit and Accept Changes", use the Value Keys (labeled 3 and 7) to scroll to Yes. If you press the On-line Key or a Menu key (labeled 1 or 5), while you are in the Color Adjust menu, you automatically go to this Menu item. You must then use the Value keys (labeled 3 and 7) to scroll to "Yes" and press the Enter (labeled 4) key to save and exit.

Note

Once you have made an adjustment, you cannot undo the changes. You can return the values to the factory defaults.

Advanced Features and Troubleshooting Manual 75

Troubleshooting

Before You Begin Troubleshooting

If it becomes necessary for you to take corrective actions, note the following safety tips and then begin your troubleshooting by checking for possible hardware, software, and printer maintenance issues.

Caution

Do not use tools or sharp objects to clear paper jams since this may damage the printer

Caution

Do not touch the bottom surface of the imaging drum. Touching these surfaces may damage them.

2135-18

76 Phaser 2135 Color Printer

Troubleshooting

Caution

Avoid contact with the printer’s fuser rollers, which may be hot.

°F

°C

2135-19

Also, be sure to observe the safety guidelines and recommendations provided in the User safety summary.

If your printer is not operating properly, make sure that the following hardware and software issues have been considered.

Hardware

Is the printer plugged in?

■

Is the printer switched on?

■

Is the printer on-line?

■

Does the printer have proper clearance? For further information, refer to the User

■

safety summary.

Is the printer operating within the specified environmental conditions (i.e.,

■

temperature and humidity)? For further information, refer to the User safety summary.

Is the printer connected to a computer or network?

■

Software

Is the correct printer driver installed on the workstation?

■

Is your driver properly configured for the destination printer? For further information,

■

refer to Printing Options on page 16.

Printer Maintenance

An improperly seated tray or an open cover will prevent printing. You can avoid these problems by regularly taking the following precautions.

Insert media trays properly and securely.

■

Keep covers securely closed.

■

Advanced Features and Troubleshooting Manual 77

Troubleshooting

Customer Replaceable Consumables (CRCs)

Expended consumables (toner cartridges, imaging drums, fuser, transfer belt) will prevent printing.

Maintain a supply of consumables (especially toner cartridges).

■

Replace consumables when prompted by the printer

■

Note

Specific instructions for replacing each consumable are included with the individual replacement packages.

Front Panel Messages

Your printer displays messages on the front panel when operator intervention is required. The two-line display of the front panel provides information about the condition of the printer and the suggested or required course of action.

There are two types of messages that require action:

Fault messages appear when the printer stops due to a malfunction, such as a paper

■

jam. Action must be taken to resolve the fault.

Attention messages do not stop the printer, but warn of action that should be taken to

■

avert a shutdown.

The following table lists fault and attention messages in alphabetical order, along with an explanation and corrective action.

Front Panel Messages

Message Type Explanation/Corrective Action

Check Tray

[Check Tray 1]

[Check Tray 2]

[Check Tray 3]

[Check Tray 4]

[Check Tray 5]

No Tray Present

Control Panel Error U15

Power Off/On

Engine PU Fan Error U8

Power Off/On

Fault The specified tray is not installed. Make sure the

tray is fully inserted.

Fault An error has been detected with the front panel

interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault An error has been detected with a cooling fan. Turn

off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

78 Phaser 2135 Color Printer

Front Panel Messages (cont'd.)

Troubleshooting

Disk Read [Write] Error

Press Enter To Clear

Drum Error

[Black Drum Error U29]

[Cyan Drum Error U28]

[Magenta Drum Error U27]

[Yellow Drum Error U26]

Reseat Drum

Imaging Drum Missing

[Black Imaging Drum Missing]

[Cyan Imaging Drum Missing]

[Magenta Imaging Drum Missing]

[Yellow Imaging Drum Missing]

Reseat Drum

Drum

[Black Drum]

[Cyan Drum]

[Magenta Drum]

[Yellow Drum]

Near End Of Life

Duplex I/F Error U12

Power Off/On

Engine Control Error U5

Power Off/On

Attention There was a hard disk read error that prevented the

data from being read. Press the Enter button to clear the message. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault The imaging drum is either missing or must be

reseated to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed, then turn on the printer. If the problem persists, replace the corresponding imaging drum. If you need more help, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault The imaging drum is either missing or must be

reseated to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed, then turn on the printer. If the problem persists, install a new imaging drum. For further assistance, visit the support links at: www.xerox.com/officeprinting/infoSMART.

Attention The imaging drum is near its end of life. Printing

can continue until the printer determines that the imaging drum is at its end of life, however some degradation of image quality may occur. The message will remain until interrupted by other messages or until the imaging drum is replaced.

Fault An error has been detected with the duplex module

interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, be sure the duplex unit is properly installed. If you need more help, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault During the printer’s self-diagnostics there was a

problem with the internal control logic. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Engine EPROM Error U2

Power Off/On

Fault During the printer’s self-diagnostics there was a

problem reading the engine EPROM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Advanced Features and Troubleshooting Manual 79

Troubleshooting

Front Panel Messages (cont'd.)

Engine EPROM Missing U3

Power Off/On

Engine RAM Error U1

Power Off/On

Engine ROM Error U0

Power Off/On

Engine SRAM Error U4

Power Off/On

Feeder Home Error U7

Power Off/On

Fuser Lower Error T2

Power Off/On

Fault During the printer’s self-diagnostics there was a

problem detecting the engine EPROM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault During the printer’s self-diagnostics there was a

problem reading the engine RAM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault During the printer’s self-diagnostics there was a

problem reading the engine ROM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault During the printer’s self-diagnostics there was a

problem reading the engine SRAM. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault An error has been detected with the home position

of the front paper feeder. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault An error in the lower fuser Thermistor was

discovered. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, install a new fuser. For further assistance, visit the support links at: www.xerox.com/officeprinting/infoSMART.

Fuser Missing

Reseat Fuser

Fault The fuser is either missing or must be reseated to be

recognized by the printer. Turn off the printer, make sure the fuser is properly installed, and turn on the printer. If the problem persists, install a new fuser. For further assistance, visit the support links at: www.xerox.com/officeprinting/infoSMART.

80 Phaser 2135 Color Printer

Front Panel Messages (cont'd.)

Troubleshooting

Fuser Upper Error T1

Power Off/On

Fuser

Near End Of Life

Hard Disk Formatting

Please Wait

Hard Disk Full

Press Enter To Clear

Hard Disk Initializing

Please Wait

Jam Inside Top Cover

Open Cover, See Labels

Jam Inside Top Cover

Open Cover, See Labels

Fault An error in the upper fuser Thermistor was

discovered. Verify that the clearances around the printer are consistent with the recommendations in the User safety summary. Turn off the printer, wait 15 seconds, then turn on the printer. Be sure you have the proper voltage fuser installed. A 220 volt fuser in a 110 volt printer will cause this fault. If the problem persists, install a new fuser. For further assistance, visit the support links at: www.xerox.com/officeprinting/infoSMART.

Attention The fuser is near its end of life. Printing can

continue until the printer determines that the fuser is at its end of life, however, some degradation of image quality may occur. The message will remain until interrupted by other messages or until the fuser is replaced.

Attention The hard disk is being formatted. Data cannot be

written to the disk until the formatting is completed.

Attention There was a hard disk full error that prevented the

data from being written. Press the Enter button to clear the message. Print or delete Secure Print and Proof Print jobs to free up disk space.

Attention The hard disk is being initialized. Data cannot be

written to the disk until the initializing is completed.

Fault Paper did not exit the printer or fuser properly,

causing a paper jam. Open the Top Cover and refer to the labels on the printer to clear the jam. For more information, see the sections Front Panel Messages on page 78.

Fault Paper did not enter the transport area correctly,

causing a paper jam. Open Cover A and refer to the labels on the printer to clear the jam. For more information, see the sections Front Panel Messages on page 78.

Jam Inside Top Cover

Open Cover, See Labels

Jam Inside Top Cover

Open Cover, See Labels

Fault Paper did not exit the paper feed area correctly,

causing a paper jam. Open the Top Cover and refer to the labels on the printer to clear the jam. For more information, see the sections Front Panel Messages on page 78.

Fault Paper did not exit the Multi-Sheet Bypass Feeder

properly, causing a paper jam. Open Top Cover and refer to the labels on the printer to clear the jam. For more information, see the sections Front Panel

Messages on page 78.

Advanced Features and Troubleshooting Manual 81

Troubleshooting

Front Panel Messages (cont'd.)

Jam Inside Top Cover

Open Cover, See Labels

Jam Inside Duplex Unit

Open Unit, See Labels

Jam Inside Right Door A

Open Right Door A, See Labels

Jam Inside Duplex Unit

Open Unit, See Labels

LED Error

[Black LED Error U21]

[Cyan LED Error U20]

[Magenta LED Error U19]

[Yellow LED Error U18]

Power Off/On

Fault Paper did not enter the duplex module properly,

causing a paper jam. Open the duplex unit and refer to the labels on the printer to clear the jam. For more information, see the sections Front Panel Messages on page 78.

Fault Paper did not exit the duplex module correctly,

causing a paper jam. Open right door A and refer to the labels on the printer to clear the jam. For more information, see the sections Front Panel Messages on page 78.

Fault Paper did not exit the transport area correctly,

causing a paper jam. Open right door A and refer to the labels on the printer to clear the jam. For more information, see the sections Front Panel Messages on page 78.

Fault Paper did not enter the duplex module properly,

causing a paper jam. Open right door A and refer to the labels on the printer to clear the jam. For more information, see the sections Front Panel Messages on page 78.

Fault The LED bar is not recognized by the printer. Turn

off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

LED Over Temperature T32

Power Off/On

Load Size, Type, Tray # Fault The specified paper size and type requested by the

Power Supply Error U6

Power Off/On

Fault One of the LED bars is reporting a temperature error.

Verify that the clearances around the printer are consistent with the recommendations in the User safety summary. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

print job is not available in the specified tray. Load the specified paper or press Enter to print using the paper loaded in the tray.

Fault During the printer’s self-diagnostics it was detected

that the power supply voltage is out of specification. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

82 Phaser 2135 Color Printer

Front Panel Messages (cont'd.)

Troubleshooting

Replace Drum

[Replace Black Drum]

[Replace Cyan Drum]

[Replace Magenta Drum]

[Replace Yellow Drum]

Replace Fuser Fault The fuser has reached its end of life. Install a new

Replace Transfer Belt Fault The transfer belt has reached its end of life. Install a

RH Sensor Error T30

Power Off/On

Roller Over Temp T31

Power Off/On

Roller Position Error U10

Power Off/On

Fault The imaging drum has reached its end of life. Install

a new imaging drum.

fuser.

new transfer belt.

Fault The relative humidity sensor is either not

communicating or reporting invalid data. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault The fuser temperature sensor is reporting a

temperature error. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, install a new fuser. For further assistance, visit the support links at: www.xerox.com/officeprinting/infoSMART.

Fault An error has been detected with the fuser error

rollers being in an incorrect position. Turn off the printer. Pull the green roller release lever, located on the left side of the printer, forward and then push backward to return the lever to its home position. Then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Toner Missing

[Black Toner Missing U25]

[Cyan Toner Missing U24]

[Magenta Toner Missing U23]

[Yellow Toner Missing U22]

Reseat Toner

Fault The toner is either missing or must be reseated to be

recognized by the printer. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Advanced Features and Troubleshooting Manual 83

Troubleshooting

Front Panel Messages (cont'd.)

Supply Fan Error U9

Power Off/On

Temp Sensor Error T29

Power Off/On

Toner Empty

[Black Toner Empty]

[Cyan Toner Empty]

[Magenta Toner Empty]

[Yellow Toner Empty]

Replace Toner

Toner Low

[Black Toner Low]

[Cyan Toner Low]

[Magenta Toner Low]

[Yellow Toner Low]

Top Cover Open

Close Top Cover

Fault An error has been detected with the power supply

cooling fan. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault The temperature sensor is either not communicating

or reporting invalid data. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault The toner cartridge has reached its end of life.

Install a new toner cartridge.

Attention The level of toner in the toner cartridge is low, and

should be replaced soon, as it is near its end of life. Printing can continue until the toner cartridge is empty; however, some degradation of image quality may occur. The message will remain until interrupted by other messages or until the toner cartridge is replaced.

Fault The Top Cover is open. Close the cover so that

printing can continue.

Top Output Tray Full

Remove Outputs

Transfer Belt Missing

Reseat Belt

Fault The top (face down) tray is full, and cannot accept

any more prints until it is emptied. Once emptied, printing will continue where it left off.

Fault The transfer belt is either missing or must be

reseated to be recognized by the printer. Turn off the printer, make sure the transfer belt is properly installed, and turn on the printer. If the problem persists, install a new transfer belt. For further assistance, visit the support links at: www.xerox.com/officeprinting/infoSMART.

84 Phaser 2135 Color Printer

Front Panel Messages (cont'd.)

Troubleshooting

Transfer Belt

Near End Of Life

Tray I/F Error

[Tray 2 I/F Error U14]

[Tray 3 I/F Error U13]

[Tray 4 I/F Error U13]

[Tray 5 I/F Error U13]

Power Off/On

Tray Misfeed

[Tray 1 Misfeed]

[Tray 2 Misfeed]

[Tray 3 Misfeed]

[Tray 4 Misfeed]

[Tray 5 Misfeed]

Open Rt Door x & Tray x

Tray Paper Low

[Tray 1 Paper Low]

[Tray 2 Paper Low]

[Tray 3 Paper Low]

[Tray 4 Paper Low]

[Tray 5 Paper Low]

Attention The transfer belt is near its end of life. Printing can

continue until the printer determines that the transfer belt is at its end of life; however, some degradation of image quality may occur. The message will remain until interrupted by other messages or until the transfer belt is replaced.

Fault An error has been detected with the indicated tray’s

interface and communication path. Turn off the printer, wait 15 seconds, then turn on the printer. If the problem persists, check the support links at: www.xerox.com/officeprinting/infoSMART.

Fault Paper did not exit the indicated tray properly,

causing a paper jam. Pull out the tray, retrieve and discard the misfed paper and reinsert the tray. Open Cover B to search for additional paper. You must open Cover B to clear the misfeed message on the front panel.

Attention The printer has detected that the paper level in the

indicated tray is low. Printing can continue until the tray runs out of paper. Reload the tray as soon as possible to avoid printing interruptions.

Advanced Features and Troubleshooting Manual 85

Troubleshooting

Printer Management Status Messages

Your printer management software displays alert messages on your workstation when operator intervention is required at the printer. The message provides information about the condition of the printer and the suggested or required course of action. (Similar messages are displayed on the printer’s front panel, as described in the section Front Panel Messages on page 78.)

There are two types of messages that require action:

Fault messages appear when the printer stops due to a malfunction, such as a paper

■

jam. Action must be taken to resolve the fault.

Attention messages do not stop the printer, but warn of action that should be taken to

■

avert a shutdown.

The following table lists fault and attention messages in alphabetical order, along with an explanation and corrective action.

Printer Management Status Messages

Message Type Explanation/Corrective Action

A6-Jam Inside Top Cover Fault Paper did not exit the Multi-Sheet Bypass Feeder

properly, causing a paper jam. Open the Top Cover and refer to the labels on the printer to clear the jam.

A7-Jam Inside Top Cover Fault Paper did not exit the Multi-Sheet Bypass Feeder

properly, causing a paper jam. Open the Top Cover and refer to the labels on the printer to clear the jam.

A8-Jam Inside Duplex Unit Fault Paper did not enter the duplex module properly,

causing a paper jam. Open the Duplex Unit and refer to the labels on the printer to clear the jam.

A10-Jam Inside Top Cover Fault Paper did not exit the printer or fuser properly,

A11-Jam Inside Top Cover Fault Paper did not exit the printer or fuser properly,

A22-Jam Inside Top Cover Fault Paper did not exit the printer or fuser properly,

B8-Jam Inside Duplex Unit Fault Paper did not enter the duplex module properly,

causing a paper jam. Open the Top Cover and refer to the labels on the printer to clear the jam.

causing a paper jam. Open Cover B and refer to the labels on the printer to clear the jam.

B13-Jam Inside Duplex Unit Fault Paper did not exit the duplex module correctly,

causing a paper jam. Open the Duplex Unit and refer to the labels on the printer to clear the jam.

86 Phaser 2135 Color Printer

Troubleshooting

Printer Management Status Messages (cont'd.)

B21-Jam Inside Door A Fault Paper did not exit the transport area correctly,

causing a paper jam. Open Door A and refer to the labels on the printer to clear the jam.

Cn-Close Tray

[C1-Close Tray 1] [C2-Close Tray 2] [C3-Close Tray 3] [C4-Close Tray 4] [C5-Close Tray 5]

En-Tray Misfeed

[E1-Open Rt Door A & Tray 1] [E2-Open Rt Door B & Tray 2] [E3-Open Rt Door C & Tray 3] [E4-Open Rt Door D & Tray 4] [E5-Open Rt Door E & Tray 5]

E9-Top Cover Open Fault The top cover is open. Close the cover so that

E12-Top Output Tray Full Fault The top (face-down) tray is full, and cannot accept

E14-Close Duplex Unit Fault The duplex unit is open. Close the duplex unit so

En-Right Door Open

[E18-Right Door A Open] [E20-Right Door B Open] [E21-Right Door C Open] [E22-Right Door D Open] [E23-Right Door E Open]

E19-Open Side Output Tray Fault The paper that you have loaded requires that the

Fault The tray is not installed. Make sure the tray is

fully inserted.

Fault Paper did not exit the tray properly, causing a

paper jam. Open the right door, pull out the tray, retrieve and discard the misfed paper, close the right door and reinsert the tray.

printing can continue.

any more prints until it is emptied. Once emptied, printing will continue where it left off.

that printing can continue.

Fault The right door is open. Close the right door so that

printing can continue.

side output tray be open (for example cardstock, envelopes, etc.) or you have selected side output tray in the driver.

Ea-Imaging Drum Missing

[EA-Black Imaging Drum] [EB-Cyan Imaging Drum] [EC-Magenta Imaging Drum] [ED-Yellow Imaging Drum]

Fault The imaging drum is either missing or must be

reseated to be recognized by the printer. Turn off the printer, make sure the imaging drum is properly installed, and turn on the printer. If the problem persists, install a new imaging drum. For further assistance, check the support links at: www.xerox.com/officeprinting/infoSMART.

Advanced Features and Troubleshooting Manual 87

Xerox Phaser 2135 Advanced User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Phaser® 2135 Color Printer Advanced Features and Troubleshooting Manual

Warranty

User safety summary

Introduction

Printer Components

Base Configuration

Internal Components

Printer Options

Printer Features

Media Handling

Input Sources

Output Destinations

2-Sided Printing*

Connectivity

PDLs and Fonts

Resolution

Print Speed

Convenience Features

Automatic Color*

Fax Friendly*

Automatic Image Correction*

Smooth Low-Resolution Images*

Automatic Transparency Detection

Front Cover*

Separator Pages*

Job Offset

Secure Print*

Proof Print*

Event Notification by Email

Remote Printing by Email

Selecting Print Media

Supported Media Types

Automatic Two-Sided Printing

Storing Print Media

Printing Options

Printer Drivers

Printer Driver Features

2-Sided Printing (Duplex Printing)

Black and White printing

Black Overprint

Booklet Creation

Collation

Color Modes

Cover page (Front cover different)

Font Substitution Table

Automatic Image Correction

Smooth Low-Resolution Images

Image Quality (Print Mode)

Mirror Image

Multiple Pages Per Side (N-Up Pages)

Negative Image

Orientation

Process Grayscale Graphics

Proof Print

Secure Print

Separation Sheets

TrueType Options

Watermark

Managing Printer Usage

The Front Panel

Front Panel Layout

Indicator lights

Display screen

Front panel keys

Front Panel Operations

Using the Front Panel Menus

Front panel menu indicators

Selecting Paper Size and Type

Printing the Printer’s Internal Pages

Printing Secure Print and Proof Print Jobs

Deleting Secure Print and Proof Print Jobs

Setting Network Addresses

Front Panel Menus

Print Menu Map

Printer Identification Menu

Supplies Info Menu