Xerox Phaser 2135 Advanced User Guide

P H A S E R® 2 1 3 5 COLOR PRINTER

Advanced Features and Troubleshooting Guide

Phaser® 2135 Color Printer Advanced Features and Troubleshooting Manual

March 2001

Copyright © Xerox Corporation. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Phaser DocuPrint

, PhaserShare®, ColorStix®, the TekColor® icon, Made For Each Other®,

, WorkSet®, Ethernet®, the stylized X, and XEROX® are registered trademarks of Xerox Corporation. PhaserLink™, PhaserPort™, PhaserPrint™, PhaserSym™, PhaserTools™, InfoSMART™, and the TekColor™ name are trademarks of Xerox Corporation. TekColor Care

and RealSUPPORTSM are service marks of Xerox

Corporation.

Adobe PostScript

, Acrobat®, Acrobat® Reader, Illustrator®, PageMaker®, Photoshop®, and

, ATM®, Adobe Garamond®, Birch®, Carta®, Mythos®, Quake®, and Tekton® are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology, and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions.

Apple Apple Chancery

, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, AppleTalk®, TrueType2®,

, Chicago®, Geneva®, Monaco®, and New York® are registered trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated. Marigold™ and Oxford™ are trademarks of AlphaOmega Typography. Avery™ is a trademark of Avery Dennison Corporation.

FTP

Software is a registered trademark of FTP Software, Incorporated.

PCL

and HP-GL® are registered trademarks of Hewlett-Packard Corporation. Hoefler Text was designed by the Hoefler Type Foundry. ITC Avant Guard Gothic Symbol

, ITC Zapf Chancery®, and ITC Zapf Dingbats® are registered trademarks of

, ITC Bookman®, ITC Lubalin Graph®, ITC Mona Lisa®, ITC

International Typeface Corporation. Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™, Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of Linotype-Hell AG and/or its subsidiaries. MS-DOS Wingdings™ in TrueType

and Windows® are registered trademarks of Microsoft Corporation.

format is a product of Microsoft Corporation. WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer, Inc. Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of Monotype Corporation. Antique Olive

is a registered trademark of M. Olive. Eurostile™ is a trademark of Nebiolo. Novell Sun trademarks of Sun Microsystems, Incorporated.SPARC

and NetWare® are registered trademarks of Novell, Incorporated.

, Sun Microsystems®, and Sun Microsystems Computer Corporation® are registered

is a registered trademark of SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated.

UNIX

is a registered trademark in the US and other countries, licensed exclusively through X/Open Company Limited. Other marks are trademarks or registered trademarks of the companies with which they are associated.

Phaser 2135 Color Printer

PANTONE

Colors generated by the Phaser 850 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. All trademarks noted herein are either the property of Xerox Corporation, Pantone, Inc., or their respective companies. © Pantone, Inc., 1988.

Advanced Features and Troubleshooting Manual

Warranty

Printer Warranty

Xerox warrants that the Phaser 2135 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will:

(1) repair the product by means of telephone support or on-site service at no charge for parts or labor,

(2) replace the product with a comparable product, or

(3) refund the amount paid for the product, less a reasonable allowance for usage, upon its return.

Under this product warranty, Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. To obtain service under this warranty, the Customer must first contact Xerox Telephone Support personnel or that of its authorized service representative. Telephone Support personnel will work to resolve issues professionally and quickly, however the Customer must reasonably assist Xerox or its authorized representative.

If telephone support is unsuccessful, Xerox or its authorized service representative will provide warranty repair at Customer's site without charge as provided below.

Service is available within the customary on-site service area in the United States and Canada for products purchased in the United States and Canada.

Inside the European Economic Area, service is available within the customary on-site service area for products purchased in the EEA

Outside the US, Canada, & EEA, service is available within the customary on-site service area in the country of purchase

A description of the customary on-site service area may be obtained from the local Xerox Customer Support Center or authorized Xerox distributor. On-site service is at Xerox or its authorized service representative’s sole discretion and is considered an option of last resort.

If the Customer’s product contains features that enable Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Xerox may request that Customer allow such remote access to the product.

In the maintenance of the product, Xerox may use new or equivalent to new parts or assemblies for equal or improved quality. All defective parts and assemblies become the property of Xerox. Xerox, at its option, may request the return of these parts.

Phaser 2135 Color Printer

Consumables Warranty

Xerox warrants that toner cartridges will be free from defects in materials and workmanship for a period of one (1) year from date of installation. All other Customer Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled according to the current Xerox procedure.

These warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Xerox shall not be obligated under these warranties:

a) to repair damage resulting from attempts by personnel other than Xerox representatives to install, repair or service the product unless directed by a Xerox representative;

b) to repair damage, malfunction, or degradation of performance resulting from improper use or connection to incompatible equipment or memory;

c) to repair damage, malfunction, or degradation of performance caused by the use of non-Tektronix/Xerox printer supplies or consumables or the use of Tektronix/Xerox supplies not specified for use with this printer;

d) to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC;

e) to perform user maintenance or cleaning or to repair damage, malfunction, or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed in published product materials;

f) to repair damage, malfunction, or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the user manual;

g) to repair this product after the limit of its duty cycle has been reached; all service thereafter shall be billed on a time and material basis;

h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered with in any way.

THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES. XEROX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Advanced Features and Troubleshooting Manual

For the software warranty please see the end user license agreement included with the software.

If you are an Australian consumer, you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation (collectively "the Acts") contain special provisions designed to protect Australian consumers. Nothing in any Fuji Xerox warranty material excludes or limits the application of any provision of any of the Acts, where to do so would contravene the Acts or cause any part of this warranty to be void. In this warranty material, an implied condition or warranty, the exclusion of which from a contract with a "Consumer" (as defined in the Acts) would contravene any provision of the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable Condition". To the full extent permitted by law, Fuji Xerox’s sole and total liability to the customer for a breach of any Non-excludable Condition (including for any consequential loss suffered by the customer) is limited, except as otherwise stated herein, to (at Fuji Xerox’ option) replacing or repairing the goods, or resupplying, or paying the cost of the resupply of, the services, in respect of which the breach occurred. Subject to the above, all conditions and warranties which would or might otherwise be implied in a Consumer contract, whether by operation of statute, inference from circumstances, industry practice or otherwise, are excluded.

Phaser 2135 Color Printer

User safety summary

Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Electrical Safety

■

Use the power cord supplied with your printer.

■

Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal.

Plug the power cord directly into a properly grounded electrical outlet. Do not use an extension cord. If you

■

do not know whether an outlet is grounded, ask an electrician to check the outlet.

Warning

Avoid the potential of severe electrical shock by ensuring the printer is properly grounded.

Do not place the printer where people may step on the power cord.

■

Do not place objects on the power cord.

■

Do not obstruct the ventilation openings. These openings are provided to prevent overheating of the

■

printer.

Warning

Do not push objects into slots and openings on the printer. Making a contact

shorting out a part could result in fire or electrical shock.

If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cord

■

from the electrical outlet. Call an authorized service representative to correct the problem.

The power cord is attached to the printer as a plug-in device at the back of the printer. In the event it is

■

necessary to remove all electrical power from the printer, disconnect the power cord from the power receptacle.

If any of the following conditions occur, switch off the printer power immediately, disconnect the power

■

cord, and call an authorized service representative.

The power cord is damaged or frayed.

■

Liquid is spilled into the printer.

■

The printer is exposed to water.

■

Any part of the printer is damaged.

■

with a voltage point or

Maintenance Safety

Do not attempt any maintenance procedure that is not specifically described in the documentation

■

supplied with your printer.

Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and

■

could create a dangerous condition.

Do not remove the covers or guards that are fastened with screws unless you are installing optional

■

equipment and are specifically instructed to do so. Power should be OFF when performing these installations. Except for user installable options, there are no parts that you can maintain or service behind these covers.

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.

Use the material and supplies specifically designed for your printer. The use of unsuitable materials may

■

result in poor performance and possibly a hazardous situation.

Follow all warnings and instructions marked on, or supplied with, the printer, options and supplies.

■

Place the printer in a dust free area where the temperature range is 50 degrees F to 90 degrees F (10 degrees

■

C to 32 degrees C) and the relative humidity is 10 percent to 85 percent.

Place the printer in an area where there is adequate space for ventilation, operation and servicing. The

■

recommended minimal spacing is 100 cm (39 in.) in front of the printer, 70 cm (28 in.) above the printer, 20 cm (8 in.) behind the printer, and 60 cm (24 in.) on each side of the printer. Do not block or cover the slots and openings on the printer. Without adequate ventilation, the printer may overheat.

■

For optimum performance, use the printer at elevations below 2,000 meters (6,560 ft.). Performance may diminish at elevations between 2,000 meters (6,560 ft.) and 3,000 meters (9,840 ft.). Use at elevations above 3,000 meters (9,840 ft.) exceeds operability limits.

Do not place the printer near a heat source.

■

Do not place the printer in direct sunlight.

■

Do not place the printer in line with the cold air flow from an air conditioning system.

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Place the printer on a level, solid surface with adequate strength for the weight of the machine. The base printer weight without any packaging materials is 68 kg (149 pounds).

The printer is heavy, and must be lifted by three people. The illustration below shows the proper technique

■

for lifting the printer.

68 kg

149 lbs.

0748-01

Follow the recommended procedure when moving the printer from one location to another. Refer to the

■

Phaser 2135 Setup Poster.

Do not place any liquids on the printer.

■

Warning

Be careful when working in areas inside the printer identified with a warning symbol. These areas

may be very hot and could cause personal injury

Wait 10-15 seconds between switching the printer off and on.

■

Keep hands, hair, neckties, etc., away from the exit feed rollers.

■

Do not remove the media source tray that you have selected in the driver or front panel while printing.

■

Do not remove any trays above the currently selected media source tray

■

Do not open the covers while printing.

■

Do not switch off the printer power while printing.

■

0748-02

0748-03

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Hot surface on or in the printer. Use caution to avoid personal injury

Use caution. Refer to the manual(s) for information:

0730-10

Warning

If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused.

Warning

For your protection, do not defeat any interlocks.

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Base Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Convenience Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Selecting Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Installing the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring the Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Printer Driver Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Managing Printer Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

The Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Front Panel Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Front Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Special Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Front Panel Locks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Using Printer Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Regular Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Adjusting Color Density and Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Printing a Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Making Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Before You Begin Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Front Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Printer Management

Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Solving Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Auto Duplex Unit Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Connecting to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Novell NetWare Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Windows Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Macintosh Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Macintosh Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

UNIX Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

OS/2 Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

OS/2 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

OS/2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Controller Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Notices and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

FCC Notices…USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Certifications…Canadian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

European Markets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Introduction

In this section, you will become familiar with the features of your printer and learn where to locate specific printer parts.

Before you use your printer, be sure to perform all the steps outlined in the Phaser 2135 setup poster and connect the necessary cables.

Your printer may also have one or more of the optional features installed. First verify your exact equipment options before proceeding further. All optional features described in this manual are available for your printer and are user installable. For more information, refer to the User Guide provided with your printer.

Advanced Features and Troubleshooting Manual 1

Printer Components

Base Configuration

Printer Components, Front View

Front View

1. Top output tray

(media delivered face down)

2. Top cover

3. Front panel

4. On/Off switch

5. Duplex unit (optional)

(shown closed)

6. Duplex unit release

7. Universal tray

8. Media level gauge

9. Top cover release

10. Multi-Sheet Bypass Feeder (MBF)

11. Multi-Sheet Bypass Feeder (MBF) release

12. Right Door A

2 Phaser 2135 Color Printer

Printer Components, Rear View

Left-Side View

1. Ethernet UTP connector

Printer Components

2. Parallel connector

3. Power cord receptacle

4. Side output tray

(shown closed)

Advanced Features and Troubleshooting Manual 3

Printer Components

Internal Components

Internal Components, Top View

Toner Cartridges (4)

Fuser

Transfer Belt

Internal Components, Side View

Imaging Drums (4)

0748-10

Side View

1. Side output tray

(shown open)

4 Phaser 2135 Color Printer

Printer Options

Optional Paper Trays

Printer Components

Optional Paper Tray

1. Tray 2 (550-sheet feeder)

2. Tray 3 (550-sheet feeder)

3. Tray 4 (550-sheet feeder)

4. Tray 5 (550-sheet feeder)

5. Right Door B

6. Right Door C

7. Right Door D

8. Right Door E

9. Lower Tray Deck Option

Advanced Features and Troubleshooting Manual 5

Printer Components

Duplex Option

1. Duplex option

(shown partially pulled out)

6 Phaser 2135 Color Printer

Printer Features

Your printer has many special features that enable you to achieve the results you need for your specific print job. Features vary according to the options installed on your printer. This section will help you become familiar with your printer's features and capabilities.

Media Handling

Your printer has several media input sources and output destinations as described below.

Input Sources

The standard Multi-Sheet Bypass Feeder (MBF) holds up to 100 sheets of standard

■

75 g/m sheets of special media).

Tray 1 is the standard input tray that holds up to 550 sheets of 75 g/m

■

paper or 250 standard or 200 premium transparencies.

Trays 2-5 are the optional input trays installed below Tray 1. They hold up to

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550 sheets of 75 g/m the thickness of the paper. Transparencies and glossy paper are not supported from these trays.

(20 lb. bond) paper (up to 50 transparency sheets or a smaller number of

(20 lb. bond)

(20 lb. bond) paper. The capacity of these trays varies based on

Trays 1, 2, 3, 4 and 5 all have paper-size sensing, low-paper sensing, and tray-empty sensing. Paper levels are indicated on a gauge visible at the front of the tray. When the level reaches approximately 40 sheets, the front panel displays the low paper warning.

The Multi-Sheet Bypass Feeder (MBF) has tray-empty sensing but not paper-size sensing.

Refer to Selecting Print Media on page 12 for information on supported media.

Output Destinations

The top output tray holds up to 500 sheets of 75 g/m2 (20 lb. bond) and receives prints

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face-down. It has tray-full detection.

The side output tray holds up to 100 sheets of 75 g/m2 (20 lb. bond) paper and

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receives prints face up (at the left hand side of the printer).

Advanced Features and Troubleshooting Manual 7

Printer Features

2-Sided Printing*

A duplex (2-sided) option is available for your printer that enables 2-sided printing on specific media types and sizes. For information on supported media, refer to Supported Media Types on page 14.

Duplex (2-Sided) Option

Connectivity

Your printer contains the following interfaces for connecting to a host computer or network:

IEEE 1284 bi-directional parallel port (built-in)

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Ethernet 10BaseT and 100BaseTX (built-in)

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The following network operating systems are supported:

NetWare 3.1x, 4.1x, 5.0, NDPS

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Windows 2000, NT 4.0

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Windows 95/Windows 98/Windows Millennium peer-to-peer

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OS/2 Warp/LAN Server

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Mac OS 7.61+, 8.x, 9.x, OSX

■

UNIX (SCO, Red Hat Linux, Solaris, HP-UX, IBM/AIX, SGI, DEC)

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For more detailed information about supported network environments and protocols, refer to the Phaser 2135 Quick Network Install Guide on your Printer Management Software CD-ROM.

*These features are also available in the Printer Driver. For additional information about these features, see the Printer Driver Features section on page 19. Settings in the driver override the settings in the front panel.

8 Phaser 2135 Color Printer

Printer Features

PDLs and Fonts

Your printer includes the following Page Description Languages (PDLs):

Adobe PostScript 3 with 136 resident Adobe Type 1 fonts

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An emulation of HP PCL5C with 46 resident fonts

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PDF (requires optional hard disk drive)

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TIFF (requires optional hard disk drive)

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The printer automatically detects a print job’s PDL and switches to the appropriate PDL interpreter for processing.

Resolution

Your printer can print at the following imaging resolutions:

600 x 600 dpi (dots per inch)

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600 x 1200 dpi

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Print Speed

The print speed depends on the model and configuration of your printer and the complexity of your print jobs. Maximum rated print speeds:

26 ppm (pages per minute) for black-only printing (based on A4-size long-edge feed)

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21 ppm for color printing (based on A4-size long-edge feed)

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The following host-based color management systems can be used with the printer:

PANTONE™ Matching System

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Apple ColorSync 2.5

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Image Color Matching (ICM) for Windows 95/Windows 98 and Windows

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2000/Windows Millennium

ICC

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Advanced Features and Troubleshooting Manual 9

Printer Features

Convenience Features

Automatic Color*

The Automatic Color feature provides the optimum settings for documents with both graphics and text. This produces the best output for most documents.

Fax Friendly*

The Fax Friendly feature changes your color document to patterns of black and white so that it can be used as a fax original or for black and white copying.

Automatic Image Correction*

Optimizes printing of photographs or bitmapped images. It enhances RGB images if the exposure level, color balance, sharpness, brightness, or contrast settings in the original image have not been optimized.

Smooth Low-Resolution Images*

Enhances low-resolution graphics. Ideal for images from the World Wide Web.

Automatic Transparency Detection

The printer detects transparencies to avoid printing on the wrong media when the paper tray is incorrectly loaded. This allows the printer setup to be corrected to ensure the best possible print quality. Transparencies can only be printed from Tray 1 or the Multi-Sheet Bypass Feeder (MBF).

Front Cover*

Prints the first page of your document from a different paper tray than the remaining pages. This permits you to specify the media type for the front cover page of a document.

Separator Pages*

Insert a blank separator sheet after each page, print job, or copy of a multi-copy collated print job. Separation pages can be taken from a different paper tray from the printed pages.

Job Offset

Separates each print job from the previous print job in the output tray. It also separates each copy of a multiple-copy collated job.

10 Phaser 2135 Color Printer

Printer Features

Secure Print*

Prints confidential and sensitive documents. This feature requires installation of the optional hard disk drive. It automatically holds your password-protected document within the hard drive. When you're ready to print or delete your job, enter the corresponding four-digit numeric password on the front panel to release the job. Once the file is printed, it is automatically deleted from the hard drive.

Proof Print*

Print and proof a single copy of a document before printing the remaining document sets/copies. Requires installation of the optional hard drive. The remaining sets are held in the printer's hard disk drive until you release the job at the front panel by entering the corresponding four-digit numeric password.

Event Notification by Email

Sends an email message to your workstation when the printer requires attention (low/no paper, low/no toner, etc.) To use this feature, establish a mail account for the printer and configure the Xerox MaiLinX feature via CentreWare Internet Services. For more information, see Networking on page 108 and the CentreWare Internet Services User Guide on the Printer Management Software CD ROM.

Remote Printing by Email

Enables remote submission of print jobs to a printer by email. Business travellers can use this feature. To use this feature, establish a mail account for the printer and configure the Xerox MaiLinX Feature via CentreWare Internet Services. Finally, install and configure the Xerox Mail Port Monitor on the client workstation/PC. For more information, see Networking on page 108 and the CentreWare Internet Services User Guide located on the Printer Management Software CD-ROM.

Advanced Features and Troubleshooting Manual 11

Selecting Print Media

This chapter will help you understand what kinds of paper and other print media to use with the printer.

The printer supports a variety of media types and sizes. Supported Media Types on

■

page 14 lists the sizes of paper, envelopes, and other print media for use with the printer’s paper trays. The printer supports paper weights as follows:

60-163 g/m2 (16-43 lb. bond) via the standard and optional paper trays

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60-203 g/m2 (16-54 lb. bond) via the Multi-Sheet Bypass Feeder

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75-120 g/m2 (20-32 lb. bond) for automatic 2-sided printing

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Media especially sensitive to curl (transparencies, labels, etc.) should be output to the

■

side output tray at the left-side of the printer instead of to the top output tray.

To use the printer’s automatic 2-sided printing capability:

■

The optional duplex module must be installed.

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Only media with a weight from 75 to 120 g/m2 (20-32 lb. bond) should be used.

■

All other media weights must be manually duplexed.

The paper tray must be one of the 550 sheet trays (Trays 1-5). If paper is fed from

■

the Multi-Sheet Bypass Feeder, it will not be printed 2-sided automatically, but may be printed 2-sided manually.

Automatic 2-sided printing is only allowed when the Media Type is set to "Plain

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Paper" (75-90 g/m

, 20-24 lb. bond) or "Heavy Paper" (90-120 g/m2 24-32 lb.

bond). Do not attempt automatic 2-sided printing on any other type of media.

Use only Xerox Phaser 2135 Transparencies.

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Caution

Other transparencies may cause damage to the fuser. Any damage caused due to the use of unsupported media may not be covered by your printer’s warranty.

Note

Using media not recommended for laser printers may result in paper jams, print quality problems or printer damage.

Do not use the following media in the printer:

Wrinkled, torn, or bent paper

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Moist or wet paper

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Curled paper

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Paper with an electrostatic charge

■

Glued paper, or paper with gummed surfaces

■

Paper with special coating

■

Paper unable to withstand a temperature of 165º C (302º F)

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12 Phaser 2135 Color Printer

Selecting Print Media

Thermal paper

■

Carbon paper

■

Carbonless paper

■

Paper with paper fasteners, ribbons, tape, staples, etc. attached

■

Heavily textured paper

■

Label sheets that have previously been run through the printer and from which

■

printed labels have been removed

Paper with high rag content

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Transparencies other than those specifically recommended for the Phaser 2135

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printer

Advanced Features and Troubleshooting Manual 13

Selecting Print Media

Supported Media Types

Input Source: Output Source:

Media Type

Plain, Heavy and Light Paper

Letter Legal 11 x 17

8.5 x 13 in. 8 x 13 in. 215 x 315 mm A4 A3 SRA3 A3 Nobi JIS B5 JIS B4 A5 Executive Statement 8 x 10 in. 12 x 18 in. A6

Tray 1 Tray 2, 3,

•

4, or 5

•

Multi-Sheet

Bypass Feeder

•

Top

Output

Tray

•

Side

Output

Tray

•

Phaser 2135 Transparencies •••

Glossy Paper ••••

Thick Card Stock ••

Thin Card Stock •••••

Labels ••

Envelopes ••

Business Cards ••

Automatic Two-Sided Printing

Automatic 2-sided printing is available from all trays but not from the Multi-Sheet Bypass Feeder (MBF). The duplex option must be installed before you can use automatic 2-sided printing. Automatic 2-sided printing is available for all paper sizes that are supported by trays 1-5, except A6, and only when the media type is set to either "Plain Paper" or "Heavy Paper".

The following media types cannot be automatically duplexed:

Phaser 2135 Transparencies

■

Glossy Paper

■

Thick Card Stock

■

Thin Card Stock

■

Labels

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14 Phaser 2135 Color Printer

Selecting Print Media

Envelopes

■

Business Cards

■

Light Paper

■

Manual Two-Sided Printing

You can manually duplex from the Multi-Sheet Bypass Feeder (MBF) or Tray 1. You can manually duplex the following media types.

Plain Paper

■

Heavy Paper

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Glossy Paper

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Thick Card Stock

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Thin Card Stock

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See the User Guide for more information about manually duplexing.

Storing Print Media

Print quality is optimized when paper and other print media are properly stored. Proper storage ensures optimum print quality and reduces the frequency of paper jams.

Store the paper in its original packaging on a flat surface, in a relatively low humidity

■

environment.

Avoid storing paper in a way that will cause wrinkling, bending, curling, etc.

■

Do not unwrap paper until you are ready to use it, and rewrap any paper you are not

■

using.

Do not expose paper to direct sunlight or high humidity.

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Advanced Features and Troubleshooting Manual 15

Printing Options

The following table displays a variety of options for submitting a file for printing, depending upon your environment and preferences.

Method Options Description

Print directly from application.

Through a direct connection The port is set to LPT1: (or

equivalent).

Through a network The port is set to a network queue.

Print via a print file submission

Through the mail port monitor

CentreWare DP Send the print file to the printer using

CentreWare for Solaris Send the print file to the printer using

CentreWare TTY for UNIX Send the print file to the printer using

CentreWare Internet Services

Attachment to email Send the print file (PostScript, PCL,

The port is set to the Xerox Mail Port Monitor and the printer has an email address.

TCP/IP networks only).

CentreWare for Solaris.

CentreWare TTY for supported UNIX platforms.

Send the print file to the printer using CentreWare Internet Services (embedded web server).

PDF, TIFF) to the printer as an attachment to a mail note (This option requires that the printer has an email address).

16 Phaser 2135 Color Printer

Printer Drivers

A printer driver is software that you load on your workstation or server. To achieve the best results from your color printer, it is essential that you use the proper printer driver for your operating system and printer configuration.

Printer drivers provide access to features unique to your printer. Although there are many print options and features that are a part of the software applications, your printer also contains many distinctive features of its own. For example, your custom printer drivers enable you to use the Automatic Color feature that is available in your printer.

You may use either the Adobe PostScript printer driver (recommended) or the PCL 5C printer driver. The PostScript printer driver allows access to more of the exclusive and powerful Xerox printing features.

The table below lists the supported drivers by PDL (Page Description Language) along with supported operating systems.

Note

Your Phaser 2135 was shipped with the latest drivers available at the time of manufacture. You can check for newer drivers from www.xerox.com/officeprinting/drivers.

PDL Platform/Environment Operating System

Adobe PostScript 3 Windows Windows 95/98/Millennium

IBM OS/2

Macintosh System 7.6.1, 8.x, 9.x

UNIX CenterWare Services for UNIX

PCL5C

a. Must be downloaded from www.xerox.com/officeprinting/drivers

Windows Windows 95/98/Millennium

Windows NT 4.0 Service Pack 4+ Windows 2000

OS/2 WARP

Systems

UNIX TTY Services

Windows NT 4.0 Service Pack 4+ Windows 2000

Installing the Printer Drivers

Instructions on how to load the printer drivers are on the Phaser 2135 Product CD-ROM for this. In addition, your System Administrator can download drivers directly to each workstation on the network.

Advanced Features and Troubleshooting Manual 17

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