material and information now allowed by statutory or judicial law or hereinafter
granted, including without limitation, material generated from the software
programs which are displayed on the screen, such as icons, screen displays,
looks, etc.
Printed in the United States of America.
Publication number: 701P21101
Xerox® and all Xerox products mentioned in this publication are trademarks
of Xerox Corporation. Products and trademarks of other companies are also
acknowledged.
Changes are periodically made to this document. Changes, technical
inaccuracies, and typographic errors will be corrected in subsequent editions.
Information to have when calling for service . . . . . . . . . . . . . . . . . . . . . 4-1
ivNPS/IPS Extension Operations Guide
Laser safety
Safety
WARNING
Adjustments, use of controls, or performance of procedures
other than those specified herein may result in hazardous
light exposure.
The Xerox DocuPrint printers are certified to comply with the
performance stan dards of the U.S. Department of Health,
Education, and Welfare for Class 1 laser products. Class 1 laser
products do not emit hazardous radiation. The DocuPrint printers
do not emit hazardous radiation because the laser beam is
completely enclosed during all modes of customer operation.
The laser danger labels on the system are for Xerox service
representatives and are on or near panels or shields that must
be removed with a tool.
DO NOT REMOVE LABELED PANELS OR PANELS NEAR
LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE
ACCESS TO THESE PANELS.
NPS/IPS Extension Operations Guidev
Safety
Ozone information: U. S. only
This product produces ozone during normal operation. The
amount of ozone produced depends on copy volume. Ozone is
heavier than air. The environmental parameters specified in the
Xerox installation instructions ensure that concentration levels
are within safe limits. If you need additional information
concerning ozone, call 1-800-828-6571 to request the Xerox
publicat ion 600P83222, OZONE.
Operation safety: U. S.
Your Xerox equipment and supplies have been designed and
tested to meet strict safety requirements. They have been
approved by safety agencies, and they comply with
environmental standards. Please observe the following
precautions to ensure your continued safety.
WARNING
Improper connection of the equipment grounding conductor
may result in risk of electrical shock.
•Always connect equipment to a properly grounded electrical
outlet. If in doubt, have the outlet checked by a qualified
electrician.
•Never use a g r oun d adapter plug to connect equip m ent to an
electrical outlet that lacks a ground connection terminal.
•Always place equipment on a solid support surface with
adequate strength for its weight.
•Always use materials and supplies specifically designed for
your Xerox equipment. Use of unsuitable materials may result
in poor performance and may create a hazardous situation.
•Never move either the printer or the controller without first
contacting Xerox for approval.
•Never attempt any maintenance that is not specifically
described in this documentation.
•Never remove any covers or guards that are fastened with
screws. Th ere are no oper ator-serviceable areas within these
covers.
•Never override electrical or mechanical interlocks.
viNPS/IPS Extension Operations Guide
•Never use supplies or cleaning materials for other than their
intended purposes. Keep all materials out of the reach of
children.
•Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the electrical outlet
and call service to correct the problem.
If you need any additional safety information concerning the
equipment or materials Xerox supplies, call Xerox Product Safety
at the following toll-free number in the United States:
1-800-828-6571
For customers outside the United States, contact your local
Xerox representative or operating company.
Operation safety: Eur o pe
Safety
This Xerox product and supplies are manufactured, teste d and
certified to strict safety regulations, electromagnetic regulations
and established environmental standards.
Any unauthorised al teration, which may include the addition of
new functions or conn ection of external devices, may impact the
product certificatio n.
Please contact your Xerox representative for more information.
Warning markings
All warning ins tructions marked on or supplied wi th the product
should be followed.
This WARNING alerts users to areas of the product where there
is the possibility of personal damage.
This WARNING alerts users to areas of the product where there
are heated surf ace s, which should not be touched.
NPS/IPS Extension Operations Guidevii
Safety
Electrical supply
This product shall be operated from the type of electrical supply
indicated on the product’s data plate label. If you are not sure
that your electrical supply meets the requirements, please
consult your local power co mpany for advice.
WARNING
This product must b e connected t o a protectiv e earth circuit. This
product is supplied with a plug that has a protective earth pin.
This plug will fit only into an earthed electrical outlet. This is a
safety f eature . Always co nnect equipment to a properly gr ounded
electrical outlet. If in doubt, ha ve the ou tlet check ed b y a qualified
electrician.
To disconnect all electrical power to the product, the disconnect
device is the power cord. Remove the plug from the electrical
outlet.
Ventilation
Slots and ope ning in the enclosure of the product are provided
for ventilation. Do not block or cover the ventilation vents, as this
could result in the product overheating.
This product should not be placed in a built-in installation unless
proper ventilation is provided, please co ntact your Xerox
representative for advice.
Never push objects of any kind into the ventilation vents of the
product.
Operator accessible areas
This product has been designed to restrict operator access to
safe areas only. Operator access to hazardous areas is
restricted with covers or guards, which would require a tool to
remove. Never remove these covers or guards.
viiiNPS/IPS Extension Operations Guide
Maintenance
Any operator product maintenance procedures will be described
in the user docume ntation supplied with the product. Do not
carry out any maintenance on the product, which is not
described in the customer documentation.
Before cleaning your product
Before cleaning this product, unplug the product from the
electrical outlet. Always use materials specifically designated for
this product, the use of other materials may result in poor
performance and may create a hazardous situation. Do not use
aerosol cleaners , they may be flammable under certain
circumstances.
Safety
CE mark: Europe only
January 1, 1995: Council Directive 73/23/EEC, amended by
Council Directive 93/68/EEC, approximation of the laws of the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC, approximation
of the laws of the member states rela ted to electromagnetic
compatibility.
March 9, 1999: Council Directive 99/5/EC, on radio equipment
and telecommunications terminal equipment and the mutual
recognition of their conformity.
A full declaration of conformity, defining the relevant directives
and referenced standards, can be obtained from your Xerox
representative.
In order to allow this equipment to operate in proximity to
Industrial, Scientific and Medical (ISM) equipment, the external
radiation for the ISM equipment may have to be limited or special
mitigation measures taken.
This is a Class A product. In a domestic environment this product
may cause radio frequency interference, in which case the user
may be required to take adequate measures.
Shielded interface cables must be used with this product to
maintain compliance with Council Directive 89/36/EEC.
NPS/IPS Extension Operations Guideix
Safety
Radio and telecommunications equipment directive (Europe only)
Certification to 1999/5/EC Radio Equipment and
Telecommunications Terminal Equipment Directive:
This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analog public
switched telephone network (PSTN) in accordance with Directive
1999/5/EC.
The product has been design ed to w ork with the nation al PSTNs
and compatible PBXs of th e following countries:
In the event of problems, contact y our local Xe ro x r epres entative
in the first instance.
This product has bee n tested to, and is compliant with, TBR2 1, a
specification for terminal equipment for use on analog switched
telephone networks in the European Economic area.
The product may be configured to be compatible with other
country networks. Please contact your Xerox representative if
your product needs to be reconnected to a network in another
country. This product has no use r-adjustable settings.
NOTE: Although this product can use either loop disconnect
(pulse) or DTMF (tone) signaling, it should be set to use DTMF
signaling. DTMF signaling provides reliable and faster call setup.
Modification or connection to external control software, or to
external control apparatus not authorized by Xerox, invalidates
its certification.
xNPS/IPS Extension Operations Guide
For further information
For more information on Enviro nment, Health and Safety in
relation to this Xerox product and supplies, p l ease contact th e
following customer help lines:
This document provides all the information you need to install,
set up, and operate the NPS/IPS Extension option on the
DocuPrint 100/115/135/155/180 EPS. It also describes the
procedure for switching between operating modes and provides
troubleshooting information. This document is intended for the
site system administrator who is responsible for installing and
setting up the NPS/IPS E xtens ion op tion, an d for th e oper ator or
Trusted User, who is responsible for the day-to-day operations.
Before using this documentation, become familiar with its
contents and conventions.
Contents
Conventions
This guide contains the following:
•Chapter 1, “Product overview,” provides detailed
explanations of the NPS/IPS Extension option.
•Chapter 2, “Installation planning,” gives you the information
that you need to prepare for installation of the NPS/IPS
Extension software.
•Chapter 3, “Changing print modes,” provides procedures for
switching between EPS, and NPS/IPS operating systems.
•Chapter 4, “Problem solving,” provides troubleshooting
information about switching between print modes.
An index is provided at the end of this document.
This guide uses the following conventions:
NPS/IPS Extension Operations Guidexiii
Introduction
•Initial capital and angle brackets: Within procedures, the
names of keys are shown with an initial capital and within
angle brackets (for example, press <Enter>).
•Angle brackets: Variable information, or the position of a
specified argument in the com mand synt ax, appear s in angle
brackets (for example, List Fonts <pattern>).
•Fixed pitch font: Within procedures, text and numbers that
you enter are shown in a bold, fixed pitch (“computer”) font
(for example, enter privilege operator).
Messages that appear on the controller screen are shown in
the medium weight fixed pitch font (for example, Online Gateway disabled).
•The word “enter” within procedures: The two-step
process of keying in data and pressing <Enter> (for example,
enter y).
•Italics: Document and library names are shown in italics (for
example, the Xerox DocuPrint NPS/IPS Guide to Managing Print Jobs).
Variable elements in a command or directo r y path are also
shown in italics (for example, var/spool/XRXnps/ filename).
•Vertical bars: Alternatives to speci fie d ar gum e nts are
separated by vertical bars (for example, Set Time <Time |
Remote Host Name | IP Address>).
NOTE: Notes are hints that help you pe r form a task or
understand the text.
CAUTION
Cautions alert you to an action that could damage hardware or
software.
WARNING
Warnings alert you to conditions that may affect the safe ty
of people.
xivNPS/IPS Extension Operations Guide
Documentation
DocuPrint 100/115/135/155/180 EPS documentation
Introduction
This section lists rela ted publications and provides information
on printing the customer documentation.
The following documents contain information on the Xerox
DocuPrint 100/115/135/155/180 EPS:
For customers who have the NPS/IPS Extension configuration
and are using the Network Printer Se ries software, the following
related publications are available:
•Xerox DocuPrint 96/4635/180 NPS/IPS Customer Information Quick Reference Card
•Xerox DocuPrint NPS/IPS Guide to Configuring and
Managing the System
•Xerox DocuPrint NPS/IPS Guide to Submi tting Jobs fr om the
Client
•Xerox DocuPrint NPS/IPS Guide to Managing Print Jobs
•Xerox DocuPrint NPS/IPS Guide to Using Page Description
Languages
•Xerox DocuPrint NPS/IPS Solutions Guide for IPDS Printing
•Xerox DocuPrint NPS/IPS Decomposition Service and Tools
Guide
•Xerox DocuPrint NPS/IPS Glossary
•Generic MICR Fundamentals Guide
xviNPS/IPS Extension Operations Guide
Printing the customer documentation
You can print the customer documentation for both the
DocuPrint EPS and the DocuPrint NPS/IPS. The complete
documentation sets are provided on CD with your printing
system.
DocuPrint EPS documentation
You can print the latest version of the DocuPrint EPS customer
documentation from your DocuSP controller by following this
procedure:
1. Create a queue, specifying AS CII for input and duplex for
output.
2. Insert the DOC CD into the controller CD drive.
3. Open a UNIX terminal window on the graphical user
interface.
Introduction
4. Enter:
cd /cdrom/quantumedoc/pdfs
5. To list the names of all documents in PDF format, enter:
ls -l
6. Enter the lpr location:
cd /usr/ucb
7. To print the selected file (document), enter:
lpr -P queuename/cdrom/
quantumedoc/pdfs/filename
where filename is the name of the document file to be
printed.
You ca n also print the documentation files from your PC, using
the normal document printing procedure for your system.
NPS/IPS documentation
You can print the documentation for your system when it is
operating in NPS/IPS mode from your PC by following this
procedure.
1. Insert the DocuPrint NPS/IPS Interactive Customer
Documentation CD in the CD drive. After a few seconds, the
documentation Main menu is displayed.
NPS/IPS Extension Operations Guidexvii
Introduction
2. Click [NPS/IPS DOCUMENTS] on the navigation bar at the
top of the screen.
3. From the document list, click the name of the document that
you want to print.
If the documentation does not open when the CD is inserted,
browse to your CD drive and open the file named “docs.”
Open the .pdf file for the document that you want to print.
4. Select [Print] from the Acro bat Reader File pull-down m enu to
print the document.
xviiiNPS/IPS Extension Operations Guide
System overview
1.Product overview
The NPS/IPS Extension is an option for the DocuPrint 100/115/
135/155/180 EPS that en ables y our printing system to ope rate in
two diff erent print mode s: Enterprise Printing System (EPS), and
Network Printer Series/IPDS Printing System (NPS/IPS). These
print modes allow your printing system to handle more data
streams, giving you added flexibility and increased productivity.
This chapter introdu ces the N PS/IP S Extens ion o ptio n hardw a re
and software components, features, functions, and modes of
operation.
The DocuPrint 100/115/135/155/180 EPS prints high quality,
high-resolution monochrome documents in simplex (one-sided)
or duplex (two-sided) mode at high production speeds from
LCDS, PostScript, and PCL data streams. Jobs may be sent to
the EPS printer from client w orkstations o v er a netw ork or from a
mainframe host computer over a channel.
The following figure shows a DP 180 EPS, which is available
with the four stacker configuration.
Figure 1-1. The Xerox DocuPrint 180 EPS
The NPS/IPS Extension option expands the printing capabilities
of the 100/115/135/155/180 EPS. With this option installed, the
EPS has the additional ability to print jobs fro m an IPDS data
stream, as well as utilize the extended network printing
capabilities that are available in NPS/IPS mode.
NPS/IPS Extension Operations Guide1-1
Product overview
Operating system software
The NPS/IPS Extension consists of two components that are
easily added to your printing system:
•Hardware: An external fixed disk drive
•Software: NPS/IPS 8.0 operating system software
You can switch between print modes by performing a few simple
steps. This procedure is describ ed in chapter 3, “Changing print
modes.”
The DocuPrint 100/115/135/155/180 EPS operates from the
standard internal fixed disk drive, and the EPS software release
level must be 2.10.00 or higher. The DocuPrint NPS/IPS
operates from an external fixed disk drive, and the NPS/IPS
software level must be 7.4.1 or higher.
Network Printer Series (NP S) and IPDS Printing System (IPS) overview
The DocuPrint NPS/IPS enables personal computer (PC), Sun
workstation, DEC workstation, HP/Apollo, IBM RS/6000, and
Apple Macintosh users to print PostScript level 2, HP PCL5e, or
ASCII documents. These documents are then submitted to the
printing system over a network connection.
The system also enable s IBM hosts running appropriate le v els of
PSF to print IPDS data. The NPS/IPS emulates an IBM AFP
Group 3 Page Printer with the Advanced Function Image and
Graphics (AFIG) option.
The DocuPrint NPS/IPS can receive data at 240 or 300 dpi and
full-page IOCA images at 600 dpi. The system can also use 600
dpi font s. All 240 or 30 0 dpi resources ar e interpolated to 600 dpi
by the printing system for higher print quality.
For more detailed DocuPrint NPS/IPS product information, refer
to the DocuPrint NPS/IPS System Overview Guide.
1-2NPS/IPS Extension Operations Guide
Product overview
IBM hosts supported
The following IBM hosts are supported for NPS/IPS with a
network co nnection:
•MVS
•OS/2
•OS/400 (TCP/IP only)
•AIX
Connectivity
One or more of the following network communications systems
may be used to transport documents from the client workstations
to the printing system:
•Ethernet local area netwo rk (LAN) running TCP/IP, AppleTalk,
or Novell NetWare network protocol software.
•Token Ring running TCP/ IP, Novell 3.x, or AppleTalk network
protocol software.
•FDDI running TCP/IP, Novell 3.x, or AppleTalk network
protocol software.
Figure 1-2. DocuPrint NPS/IPS through Token Ring or
Ethernet
1. Host system (workstation or mainframe)
2. Token Ring or Ethernet network connection
3. Controller
4. Printer interfa ce cable
5. Printer
For more detailed DocuPrint NPS/IPS product information, refer
to your DocuPrint NPS/IPS System Overview Guide.
NPS/IPS Extension Operations Guide1-3
Product overview
Data streams supported
The Xerox DocuPrint 100/115/135/155/180 EPS with optional
NPS/IPS Exte nsion hardware and software supports the
following data formats:
•PostScript Level 2
•PostScript Level 3 with PDF
•PCL 5e
•PCL 6
•LCDS
•IPDS
•VIPP
•ASCII
•TIFF
The following table shows the print mode (EPS, NPS, or IPS) in
which the printing system must be operating to process specific
data formats.
Table 1-1. Print mode required to process supported data streams
Acceptable
data streamPCL5ePCL6
Required
print mode
EPS
or
NPS
EPSNPSEPSEPS
NOTE: When the system is printing an IPDS job using
DocuPrint NPS/IPS, PostScript and PCL data streams can be
spooled in the background. If a PostScript or PCL job is printing,
the NPS/IPS software reports a not-ready condition back to the
host until the printer beco mes available.
PostScript
Level 2
PostScript
Level 3
with PDFASCIIVIPPTIFFLCDSIPDS
or
NPS
EPS
or
NPS
EPS
or
NPS
EPSIPS
1-4NPS/IPS Extension Operations Guide
Differences in supported software features
Because of differences between NPS/IPS and EPS in regard to
the PostScript, P CL, ASCII, and VIPP interpreters, some
features are supported in NPS/IPS mode that are not supported
in EPS mode, and vice versa. Listed below are some features
that are supported differently by the two different operating
systems.
EPS only:
•Queue overrides
•Multiple queues
•DocuSP job ticket
•178 default PostScript fonts
•Level 3 PostScript interpreter
Product overview
NPS/IPS only:
•Background and cycle forms
•xgfnub (ability to add a VIPP Start command in front of a file)
•Resource-based sched uling, based on D ocument Structuring
Convention (DSC)
•FIFO (first in, first out) print order
•NPS/IPS job ticke t
•Two-sided (duplex) tab stock printing
•Virtual printer/document attributes
NOTE: You can access some equiv ale nt options on the EPS
by using the Job Manager and Queue Manager windows.
•51 default PostScript Type 1 fonts
•Level 2 PostScript interpreter
NOTE: Ensuring that t he queue names on the EPS are unique
and different from the Virtual Printer names on the NPS/IPS will
help prevent jobs from being sent in the wrong print mode. Be
sure to consider this when setting up your clients.
NPS/IPS Extension Operations Guide1-5
Product overview
Components of the NPS/IPS Extension
The NPS/IPS Extension option consists of the following system
components, which are added to the base DocuPrint 100/115/
135/155/180 EPS configuration:
•9.1 gigabyte (GB) or larger external fixed disk drive
•1 meter SCSI cable
•AC power cord
•NPS/IPS version 7.4.1 software or higher
The external fixed disk drive is located under the quarter-inch
cartridge (QIC) tape drive within the controller stand, and is
connected to the processor through the SCSI cable. This
external disk drive requires a separate AC power source.
Figure 1-3. Controller with external fixed disk drive
1. External fixed disk drive
NOTE: Your system may have a controller and stand that are
different from the ones pictured above. The external disk drive
may be placed in either the right or left compartment of the
stand.
1-6NPS/IPS Extension Operations Guide
2.Installation planning
This chapter helps y ou prepare for deliv ery and installation of the
NPS/IPS Extension option. It is intended for the person who is
responsible for coordinating the installation of the NPS/IPS
Extension option at your site, and provides an overview of the
tasks associated with installation.
NOTE: The NPS/IPS software must be reinstalled each time
your DocuPrint EPS software is upgraded or reins talled.
For complete installation planning details, refer to your DocuPrint
NPS/IPS Installation Planning Guide and the DocuPrint 100/115/
135/155/180 EPS Installation Planning Guide.
Preparing for installation
The Xerox representative needs certain information about your
environment to complete the software installation and
configuration process for the NPS/IPS Extension option.
DocuPrint NPS Extension
The following information provides an overview of activities
associated with setting up your system to accept PostScript,
PCL, or ACSII jobs. Some of the most typical tasks that must be
performed prior to installation are:
•Identify networked client workstations that will be used to
submit jobs.
•Install network to system location, if applicable.
•Establish network addresses
NPS/IPS Extension Operations Guide2-1
Installation planning
Information
needed for
installation
DocuPrint IPS Extension
Be prepared to provide the Xerox personnel with the following
information during installatio n :
•Network information such as host-name, IP address, IP
netmask, and default router
•AppleTalk network information, if applicable
•Novell network information, if applicable
•Superuser password
•Accounting information
•Xerox client software information
•lpr information
•UNIX command tool availability
Since you are upgrading your DocuPrint 100/115/135/155/180
EPS, many of these parameters have already been determined.
However, you should refer to “Preparing for installation” in the
Installation Planning Guide for specific information.
The following is an overview of the tasks associated with setting
up your system to accept IPDS data from an IBM host. Some
tasks that typically need to be performed prior to installation are:
•Install Token Ring to the system location, if applicable.
•Install Ethernet to the system location, if applicable.
•Define the printer to your host as an AFP Type 1, Group 3
printer.
•Specify a superuser pass w o r d.
Defining the printer to a host
In order to send data from the IBM host to the printing system,
you must define the printer on your host. The IBM host to which
you are connecting the printing system, as well as the type of
connection us ed, deter m ines how the printer is defined on th e
host.
For e x a mple, you may connect the printing system to an AS/400
host through a Token Ring network, or to a PC with OS/2
software via Ethernet.
2-2NPS/IPS Extension Operations Guide
Installation process
Installation planning
For det ailed inf ormation about defining the p rinter to you r specific
host and connec tivity requirements, refer to “Preparing for
installation” in the DocuPrint NPS/IPS Installation Planning Guide.
To efficiently install and set up the NPS/IPS Extension option on
your 100/115/13 5/155/180 EPS system, certain activities need t o
be performed by you and by Xerox.
Xerox is responsible for the physical installation of the NPS/IPS
Extension hardware and IPS/NPS softw a re. The steps in the
installation process typically occur in the following order:
1. Xerox personnel install the N PS/I PS software and the NPS/
IPS Extension hardware.
2. Xerox personnel obtain a software license authorizing you to
use the IPS/NPS software.
Software licensing
3. Xerox personnel connect the printing system to the network
or channel.
4. Xerox personnel and you configure the printing system,
clients, or IBM host as applicable to submit jobs.
For detailed information about the activities that you and Xerox
personnel perform during installation, refer to Installation in the
Xerox DocuPrint NPS/IPS Installation Planning Guide.
When the NPS/IPS software is purchased, the owner needs a
license to use it. Until the license is enabled at the printing
system, the printer does not process jobs.
NOTE: Software licenses are required for the NPS/IPS
Extension. Refer to your Xerox DocuPrint NPS/IPS Installation
Planning Guide for further information on licenses.
NPS/IPS Extension Operations Guide2-3
Installation planning
2-4NPS/IPS Extension Operations Guide
3.Changing print mo des
This chapter provides information on switching between the
various print modes of the printing system.
Changing from EPS print mode to NPS/IPS print mode
NOTE: You must be logged in the system as either a Trusted
User or Administrator to switch from EPS to NPS/IPS mode.
Use the following procedure to change operating modes of the
printing system from EPS mode to NPS/IPS mode.
1. On the DocuSP Print Services window, click the Queue
Manager icon. The Queue Manager window opens.
2. In the Queue Manager window, hold all queues by
performing the following:
a. Right-click in the queue list area, and select [Select All]
from the pop-up menu.
b. Right-clic k again in the queue list area, and select [Do Not
Accept Jobs] from the pop-up menu.
c. Display the pop-up menu again, and select [Do Not
Release Jobs].
NPS/IPS Extension Operations Guide3-1
Changing print modes
Figure 3-1. Queue Manager window with pop-up menu
displayed
3. If your system is channel-attached, disable the online
gateway as follows:
a. From the System pull -down menu on the DocuSP
window, select [Online Manager...].
b. On the Online Manager window, select [Disable] in the
Channel Gateway section.
c. Click [Close].
4. Right-clic k on the screen bac kg round to op en the W orkspace
background menu.
3-2NPS/IPS Extension Operations Guide
Changing print modes
5. From the Workspace menu, select [Boot IPS/NPS ].
Figure 3-2. EPS Workspace menu
In a few minutes, the printing system reboots and starts in
NPS/IPS print mode.
Figure 3-3. NPS/IPS graphical user interface main
window
NPS/IPS Extension Operations Guide3-3
Changing print modes
Changing from NPS/IPS print mode to EPS print mode
Use the following procedure to change operating modes of the
printing system from NPS/IPS mode to EPS mode.
NOTE: You must be logged in the system as either an Operator
or Administrator to switch between NPS/IPS and EPS modes.
1. Stop printing of any pending jobs, using one of the following
procedures:
•In command line mode: On the command line, enter
stop printing.
•In GUI mode: Click the red [Stop Printing] button in the
upper-right corner of the main window.
2. View the document list and wait for any document currently
pending or being printed to complete. To view the list, do one
of the following:
•In command line mode: Enter list documents.
•In GUI mode: Click the [Job Manager] icon to display the
Job Manager window.
3. From the Workspace background menu, select [Start EPS
Printing].
4. On the confirmation window that appears, click [Confirm].
Within a few minutes, the printing system reboots and starts
in EPS print mode, displaying the graphical user interface.
3-4NPS/IPS Extension Operations Guide
Changing print modes
Figure 3-4. Graphical user interface, EPS mode
Refer to the DocuPrint 100/115/135/155/180 EPS customer
documentation set for information and procedures for operating
in EPS print mode.
NPS/IPS Extension Operations Guide3-5
Changing print modes
3-6NPS/IPS Extension Operations Guide
4.Problem solving
This chapter describes ho w to solv e so me speci fic prob lem s that
may occur when you are using switching from one mode to
another.
Mode switching problems
Use the following information if you experience problems when
switching print modes.
Table 4-1. Mode switching problems
ConditionPossible causesCorrective actions
Does not boot from
EPS to NPS/IPS print
mode.
External rigid disk drive is not
powered ON (LED on the right front
of the external disk drive is not
illuminated).
SCSI cable between external rigid
disk drive and processor is not
properly connected.
Information to have when calling for service
In the United States , if y ou are unab le to cor rect the pro blem, ca ll
the following number:
1-800-822-2979
For customers outside the United States, call your local service
representative. A model-specific phone number is attached t o
your printer at installation time.
Before you call, make note of the following:
•Status code numbers and messages that appear on the
controller screen and the printer console
Ensure that the drive is plugged into
the power strip at the rear of the
controller stand.
Ensure that the SCSI cable is
connected to the single-ended SCSI
connector on the rear of the
processor unit.
•Indicator lights that are lit
NPS/IPS Extension Operations Guide4-1
Problem solving
•Name of y our printe r , f or e xample , D ocuPrint 2000 Series180
EPS
•Serial number of your printing system (a 9-digit alphanumeric
code located on the frame inside the printer, behind the
narrow door to the far left, on the front of the printer)
•Problems you are experiencing
•Whether the problem is an EPS or NPS/IPS problem
Additional information you may wish to note prior to calling
includes:
•An explanation of how output differs from what was expected
•An assessment of whether the symptoms fo llow a pattern or
occur randomly
Also note any special conditions that may be related to the
problem, such as:
•New applications
•Changes made to the software
•Recent service performed
•Previous conditions under which the application has printed
properly
Give this information to a customer service representative, who
will discuss the situation and give you an estimated time of
arrival, or assist you over the phone to resolve the problem.
4-2NPS/IPS Extension Operations Guide
Index
C
CE mark ix
changing print mode
EPS to NPS/IPS 3-1
NPS/IPS to EPS 3-4–3-5
components 1-2, 1-6
connectivity 1-3
conventions xiii
D
data streams 1-1, 1-4
differences, EPS and NPS 1-5
disk drive, external 1-2, 1-6
documentation
available xv
NPS/IPS, available xvi
printing xvii
E
EPS
changing print mode 3-1
software fe atures 1-5
EPS print mode
changing to NPS/IPS 3-1
Ethernet 1-3
external disk drive 1-2, 1-6
F
features
EPS 1-1, 1-5
software 1-5
G
graphical user in terface 3-4
GUI, see graphical user interface
H
holding queues 3-1
host
defining IPS printer 2-2
I
IBM host 1-3, 2-2
installation
information needed for 2-2
preparing for 2-1, 2-2
process 2-3