Xerox DocuPrint 100, DocuPrint 115, DocuPrint 135, DocuPrint 155, DocuPrint 180 Operators Guide

Xerox DocuPrint 100/115/135/155/180 EPS

Operator Guide

701P21081 Version 3.7 July 2003

Xerox Corporation Xerox Global Knowledge and Language Services 701 S. Aviation Boulevard, ESM1-058 El Segundo, CA 90245

material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen, such as icons, screen displays, looks, etc.

Printed in the United States of America. Publication number: 701P21081 Xerox® and all Xerox products mentioned in this publication are trademarks

of Xerox Corporation. Products and trademarks of other companies are also acknowledged.

Sun® and Sun Blade

are regist ered tr ademark s of Sun M icrosys tems in t he

US and other countries. All other terms and product names may be trademarks or registered

trademarks of their respective owners, and are hereby acknowledged. Changes are periodically made to this document. Changes, technical

inaccuracies, and typographic errors will be corrected in subsequent editions.

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Ozone information: U. S. only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Operation safety: U. S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Operation safety: Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Warning markings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Electrical supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Operator accessible areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Before cleaning your product . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

CE mark: Europe only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Radio and telecommunications equipment directive (Europe only) . . . .xiv

For further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix

DocuPrint 100/115/135/155/180 EPS documentation . . . . . . . . .xix

Printing the customer documentation . . . . . . . . . . . . . . . . . . . . . . xx

1. Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Functional overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Host connectivity options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Data formats supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Stock specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Stock sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Paper weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Special stocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

General paper characteristics to look for . . . . . . . . . . . . . 1-7

Graphical user interface overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Printing process and job flow . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Printer control console . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Sample tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Operator Guide iii

Table of contents

Controller overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32

Tape drives overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41

Paper sizing and print speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43

Attention light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Purge tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Feeder trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

Stacker bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

Feeder/stacker modules . . . . . . . . . . . . . . . . . . . . . . . . 1-25

Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26

Printer options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

Bypass transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

Support and interface with feeders . . . . . . . . . . . . . . . . 1-28

7 by 10 inch enablement kit . . . . . . . . . . . . . . . . . . . . . . 1-29

Paper paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

Printer paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

Bypass transport paper path . . . . . . . . . . . . . . . . . . . . . 1-31

Controller components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32

Sun Blade workstation . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33

External components and options . . . . . . . . . . . . . . . . . 1-37

Controller stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38

Online and offline interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38

Moving the controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38

Long and short edge feeding . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43

Paper width and throughput speed (LCDS printing only) . . . . . 1-44

Paper size and pitch mode minimum and maximum . . . . . . . . 1-46

Feed direction for standard paper sizes . . . . . . . . . . . . . . . . . . 1-48

2. Managing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Controlling the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Interrupting printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Resuming printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Powering on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Powering off the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Powering off the printer immediately . . . . . . . . . . . . . . . . . . . . . 2-2

Adjusting the registration transport roll levers for heavy paper . 2-2

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Unloading a stacker bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

3. Managing the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Starting, stopping, and rebooting the system . . . . . . . . . . . . . . . . . . . . 3-1

Powering on the controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Powering on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Holding queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Releasing queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Rebooting the system (warm boot) . . . . . . . . . . . . . . . . . . . . . . . 3-3

Performing a deferred shutdown and reboot . . . . . . . . . . . . . . . 3-3

iv Operator Guide

Table of conte nts

Performing an immediate shutdown and reboot . . . . . . . . . . . . . 3-4

Restarting the DocuSP software . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Powering off the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Performing an emergency power off . . . . . . . . . . . . . . . . 3-6

Powering off the controller . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Powering off the printer . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Operating the 18/36 track tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Powering on the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Powering off the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Placing the tape drive online . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Loading a tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Unloading a tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Guidelines for handling cartridges . . . . . . . . . . . . . . . . . . . . . . 3-12

Setting file protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Printing the online Help documentation . . . . . . . . . . . . . . . . . . . . . . . . 3-15

4. Maintaining the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Paper care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Storing paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Conditioning paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Paper curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Using consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Adding fuser agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Replacing the dry ink waste container . . . . . . . . . . . . . . . . . . . 4-10

Replacing the dry ink cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Using the custom transfer assist blade . . . . . . . . . . . . . . . . . . . 4-16

Cleaning the system and its components . . . . . . . . . . . . . . . . . . . . . . 4-17

Cleaning the 18/36-track cartridge tape drive . . . . . . . . . . . . . . 4-18

Cleaning the 26-track cartridge tape drive . . . . . . . . . . . . . . . . 4-18

Cleaning the DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Cleaning the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Cleaning the sensors and the reflecting surfaces . . . . . . . . . . . 4-19

Cleaning the Q850 sensor . . . . . . . . . . . . . . . . . . . . . . . 4-20

Cleaning the Q1011 sensor and mirror . . . . . . . . . . . . . 4-22

Cleaning additional sensors . . . . . . . . . . . . . . . . . . . . . . 4-23

Cleaning the Q1106 and Q1166 sensors . . . . . . 4-24

Cleaning the Q1107 sensor . . . . . . . . . . . . . . . . 4-25

Cleaning the Q1164 sensor . . . . . . . . . . . . . . . . 4-26

Cleaning the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Cleaning the exterior surfaces of the system . . . . . . . . . . . . . . 4-27

5. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Undeclared faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Problem classifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Troubleshooting client problems . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Solving MicroSoft Win do ws pr ob le m s . . . . . . . . . . . . . . . 5-2

Operator Guide v

Table of contents

Crash recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

Online gateway faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22

Generating a test page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-48

Troubleshooting stacker problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49

Troubleshooting paper curl problems . . . . . . . . . . . . . . . . . . . . . . . . . 5-49

Solving Macintosh problems . . . . . . . . . . . . . . . . . . . . . . 5-3

Solving DigiPath problems . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Troubleshooting Graphical User Interface (GUI) problems . . . . 5-4

Troubleshooting print quality problems . . . . . . . . . . . . . . . . . . . . 5-5

Isolating and resolvin g pr i nt q uali ty pr o blem s on a PostScript

job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Isolating and resolvi ng printer-driven print qua lity pr oblems .

5-6

Resolving font problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Troubleshooting an inoperable system . . . . . . . . . . . . . . . . . . . . 5-7

Troubleshooting job flow problems . . . . . . . . . . . . . . . . . . . . . . . 5-7

Troubleshooting job integrity problems . . . . . . . . . . . . . . . . . . . 5-10

Troubleshooting PDL problems . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Isolating HP PCL file problems . . . . . . . . . . . . . . . . . . . 5-10

Isolating PostScript file problems . . . . . . . . . . . . . . . . . . 5-11

Isolating TIFF file problems . . . . . . . . . . . . . . . . . . . . . . 5-12

Isolating PDF file problems . . . . . . . . . . . . . . . . . . . . . . 5-13

Troubleshooting process problems . . . . . . . . . . . . . . . . . . . . . 5-14

Troubleshooting productivity and performance problems . . . . . 5-14

Troubleshooting problems with saving jobs . . . . . . . . . . . . . . . 5-15

Streaming mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

UI recovery messages . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Recovery message examples . . . . . . . . . . . . . . . . . . . . 5-17

Spooling mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

Points to note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

Clearing online print data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

Submitting a job from the host . . . . . . . . . . . . . . . . . . . . . . . . . 5-20

Obtaining information about a job . . . . . . . . . . . . . . . . . . . . . . . 5-20

Data type on the Online Manager window . . . . . . . . . . . . . . . . 5-21

Streaming queue release setup . . . . . . . . . . . . . . . . . . . . . . . . 5-21

Incorrect printer state on host . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22

Aids to paper jam clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24

Clearing paper jams in all printer areas . . . . . . . . . . . . . . . . . . 5-25

Checking job integrity following a paper jam . . . . . . . . . . . . . . 5-26

Clearing paper jams in printer areas 2 through 20 . . . . . . . . . . 5-27

Clearing a paper jam in the bypass transport . . . . . . . . . . . . . . 5-41

Clearing a misfeed (feeder tray fault) . . . . . . . . . . . . . . . . . . . . 5-42

Troubleshooting frequent misfeeds (processor feeder trays) . . 5-44

Incorrect paper size message . . . . . . . . . . . . . . . . . . . . . . . . . 5-47

Checking paper curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49

vi Operator Guide

Table of conte nts

Adjusting the decurler lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-52

Troubleshooting the 36-track tape drive . . . . . . . . . . . . . . . . . . . . . . . 5-53

Performing basic recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-53

Troubleshooting initial program load (IPL) failure . . . . . . . . . . . 5-53

Solving other cartridge tape drive problems . . . . . . . . . . . . . . . 5-55

Calling for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57

A. UNIX security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

B. Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1

Available supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

How to order supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glossary-1

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glossary-33

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

Operator Guide vii

Table of contents

viii Operator Guide

Laser safety

Safety

WARNING

Adjustments, use of controls, or performance of procedures other than those specified herein may result in hazardous light exposure.

The Xerox DocuPrint printers are certified to comply with the performance stan dards of the U.S. Department of Health, Education, and Welfare for Class 1 laser products. Class 1 laser products do not emit hazardous radiation. The DocuPrint printers do not emit hazardous radiation because the laser beam is completely enclosed during all modes of customer operation.

The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool.

DO NOT REMOVE LABELED PANELS OR PANELS NEAR LABELS. ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS.

Operator Guide ix

Safety

Ozone information: U. S. only

This product produces ozone during normal operation. The amount of ozone produced depends on copy volume. Ozone is heavier than air. The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within safe limits. If you need additional information concerning ozone, call 1-800-828-6571 to request the Xerox publicat ion 600P83222, OZONE.

Operation safety: U. S.

Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. They have been approved by safety agencies, and they comply with environmental standards. Please observe the following precautions to ensure your continued safety.

WARNING

Improper connection of the equipment grounding conductor may result in risk of electrical shock.

• Always connect equipment to a properly grounded electrical outlet. If in doubt, have the outlet checked by a qualified electrician.

• Never use a g r oun d adapter plug to connect equipment to an electrical outlet that lacks a ground connection terminal.

• Always place equipment on a solid support surface with adequate strength for its weight.

• Always use materials and supplies specifically designed for your Xerox equipment. Use of unsuitable materials may result in poor performance and may create a hazardous situation.

• Never move either the printer or the controller without first contacting Xerox for approval.

• Never attempt any maintenance that is not specifically described in this documentation.

• Never remove any covers or guards that are fastened with screws. Th ere are no oper ator-serviceable areas within these covers.

• Never override electrical or mechanical interlocks.

x Operator Guide

• Never use supplies or cleaning materials for other than their intended purposes. Keep all materials out of the reach of children.

• Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the electrical outlet and call service to correct the problem.

If you need any additional safety information concerning the equipment or materials Xerox supplies, call Xerox Product Safety at the following toll-free number in the United States:

1-800-828-6571

For customers outside the United Sta tes, contact your local Xerox representative or operating company.

Operation safety: Eur o pe

This Xerox product and supplies are manufactured, tested and certified to strict safety regulations, electromagnetic regulations and established environmental standards.

Any unauthorised al teration, which may include the addition of new functions or conn ection of external devices, may impact the product certification.

Please contact your Xerox representative for more information.

Warning markings

All warning ins tructions marked on or supplied with the product should be followed.

This WARNING alerts users to areas of the product where there is the possibility of personal damage.

This WARNING alerts users to areas of the product where there are heated surf ace s, which should not be touched.

Operator Guide xi

Safety

Electrical supply

This product shall be operated from the type of electrical supply indicated on the product’s data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power co mpany for advice.

WARNING

This product must b e connected t o a protectiv e earth circuit. This product is supplied with a plug that has a protective earth pin. This plug will fit only into an earthed electrical outlet. This is a safety f eature . Always co nnect equipment to a properly gr ounded electrical outlet. If in doubt, ha ve the ou tlet check ed b y a qualified electrician.

To disconnect all electrical power to the product, the disconnect device is the power cord. Remove the plug from the electrical outlet.

Ventilation

Slots and ope ning in the enclosure of the product are provided for ventilation. Do not block or cover the ventilation vents, as this could result in the product overheating.

This product should not be placed in a built-in installation unless proper ventilation is provided, please co ntact your Xerox representative for advice.

Never push objects of any kind into the ventilation vents of the product.

Operator accessible areas

This product has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restricted with covers or guards, which would require a tool to remove. Never remove these covers or guards.

xii Operator Guide

Maintenance

Any operator product maintenance procedures will be described in the user docume ntation supplied with the product. Do n ot carry out any maintenance on the product, which is not described in the customer documentation.

Before cleaning your product

Before cleaning this product, unplug the product from the electrical outlet. Always use materials specifically designated for this product, the use of other materials may result in poor performance and may create a hazardous situation. Do not use aerosol cleaners , they may be flammable under certain circumstances.

CE mark: Europe only

January 1, 1995: Council Directive 73/23/EEC, amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/ EEC, approximation of the laws of the member states rela ted to electrom agnetic compatibility.

March 9, 1999: Council Directive 99/5/EC, on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox representative.

In order to allow this equipment to operate in proximity to Industrial, Scientific and Medical (ISM) equipment, the external radiation for the ISM equipment may have to be limited or special mitigation measures taken.

This is a Class A product. In a domestic environment this product may cause radio frequency interference, in which case the user may be required to take adequate measures.

Shielded interface cables must be used with this product to maintain compliance with Council Directive 89/36/EEC.

Operator Guide xiii

Safety

Radio and telecommunications equipment directive (Europe only)

Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive:

This Xerox product has been self-certified by Xerox for panEuropean single terminal connection to the analog public switched telephone network (PSTN) in accordance with Directive 1999/5/EC.

The product has been design ed to w ork with the nation al PSTNs and compatible PBXs of th e following countries:

Austria Germany Luxembourg Sweden Belgium Greece Netherlands Switzerland Denmark Iceland Norway United Kingdom Finland Ireland Portugal France Italy Spain

In the event of problems, contact y our local Xe ro x r epres entative in the first instance.

This product has bee n tested to, and is compliant with, TBR2 1, a specification for terminal equipment for use on analog switched telephone networks in the European Economic area.

The product may be configured to be compatible with other country networks. Please contact your Xerox representative if your product needs to be reconnected to a network in another country. This pr oduct has no user-adjustable settings.

NOTE: Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling, it should be set to use DTMF signaling. DTMF signaling provides reliable and faster call setup.

Modification or connection to external control software, or to external control apparatus not authorized by Xerox, invalidates its certification.

xiv Operator Guide

For further information

For more information on Enviro nment, Health an d Safety in relation to this Xerox product and supplies, pl ease contact th e following customer help lines:

Europe:+44 1707 353434 USA:1 800 8286571 Canada:1 800 8286571

Operator Guide xv

Safety

xvi Operator Guide

About this guide

Introduction

This document provides information on how to perform operator tasks for the DocuPrint 100/115/135/155/180 Enterprise Printing System (EPS).

Before using this documentation, become familiar with its contents and conventions.

This guide contains the following:

• Chapter 1, “Overview,” provides a functional overview of the system; describes the controller and p rinter component s; and explains the main screens on the graphi cal user interface, t he printing process, and the job flow.

• Chapter 2, “Managing the printer,” provides information specific to the printer, including management of paper stock and programming of the various trays.

• Chapter 3, “Managing the system,” provides managementrelated information that pertains to the system as a whole, such as starting, stopping, and rebooting the system and operating the tape drives.

• Chapter 4, “Maintaining the system,” provides information on adding and replacing consumable supplies, such as dry ink, and on cleaning the various areas of the system, including the tape drives.

• Chapter 5, “Troubleshooting,” provides information that will assist users in solving problems.

• Appendix A, “UNIX security,” lists the types of accounts defined for the UNIX environment.

Operator Guide xvii

Introduction

Conventions

• Appendix B, “Supplies,” provides a summary of the paper that are used most often and the necessary supplies, their order numbers, and how to order them from Xerox.

• The Glossary defines terms and abbreviations used in this book.

An index is provided at the end of this document.

This guide uses the following conventions:

• Initial capital and angle brackets: Within procedures, the names of keys are shown with an initial capital and within angle brackets (for example, press <Enter>).

• Angle brackets: Variable information, or the position of a specified argument in the com mand synt ax, appear s in angle brackets (for example, List Fonts <pattern>).

• Fixed pitch font: Within procedures, text and numbers that you enter are shown in a bold, fixed pitch (“computer”) font (for example, enter privilege operator).

Messages that appear on the controller screen are shown in the medium weight fixed pitch font (for example, Online Gateway disabled).

• The word “enter” within procedures: The two-step process of keying in data and pressing <Enter> (for example, enter y).

• Italics: Document and library names are shown in italics (for example, the Xerox DocuPrint NPS/IPS Guide to Managing Print Jobs).

Variable elements in a command or director y path are also shown in italics (for example, var/spool/XRXnps/ filename).

• Vertical bars: Alternatives to specifi e d ar gum e nts are separated by vertical bars (for example, Set Time <Time | Remote Host Name | IP Address>).

NOTE: Notes are hints that help you per form a task or understand the text.

xviii Operator Guide

Documentation

DocuPrint 100/115/135/155/180 EPS documentation

CAUTION

Cautions alert you to an action that could damage hardware or software.

WARNING

Warnings alert you to conditions that may affect the safe ty of people.

This section lists rela ted publications and provides infor mation on printing the customer documentation.

The following documents contain information on the Xerox DocuPrint 100/115/135/155/180 EPS:

• Xerox DocuPrint 100/115/135/155/180 EPS Electronic

Customer Documentation CD

• Xerox DocuPrint 100/115/135/155/180 EPS Operator Guide

• Xerox DocuPrint EPS Using LCDS Print Description

Language

• Xerox DocuPrint 100/115/135/155/180 EPS Installation Planning Gu ide

• Xerox DocuPrint 100/115/135/155/180 EPS NPS/IPS Extension Operations Guide

• Xerox DocuPrint EPS Tape Client Job Submission Guide

• Xerox DocuPrint EPS Font Reference Manu al

• Xerox DocuPrint 100/115/135/155/180 EPS Operator Quick

Reference Card

• Xerox DocuPrint 100/115/135/155/180 EPS Customer Information Quick Reference Card

• Xerox DocuPrint 100/115/135/155/180 EPS Job Submission Quick Reference Card

• Xerox DocuPrint 100/115/135/155/180 EPS Addendum to Getting Started for DocuSP 03.07.00

Operator Guide xix

Introduction

Printing the customer documentation

• Xerox DocuPrint 100/115/135/155/180 EPS Operator Training Instructor Guide

• Xerox DocuPrint 100/115/135/155/180 EPS Operator Training Participant Guide

• Xerox DocuPrint 100/115/135/155/180 EPS Programmer/ Administrator Self-Study

To print the latest version of the customer documentation:

1. Create a queue, specifying [ASCII] for input and [Duplex] for output. (Refer to your con troller online He lp for th e proced ure for creating a queue.)

2. Insert the DOC CD into the CD drive.

3. Open a UNIX terminal window on the graphical user interface.

4. Enter:

cd /cdrom/quantumedoc/pdfs

5. To list the names of all documents in PDF format, enter:

ls -l

6. Enter the lpr location:

cd /usr/ucb

7. To print the selected file (document), enter:

lpr -P queuename/cdrom/quantumedoc/pdfs/ filename

where filename is the name of the file to be printed.

xx Operator Guide

1. Overview

This chapter prov ides a fu nctio nal o verview of the entire system , as well as an overview of the controller and the printer portions of the system.

Functional overview

The Xerox DocuPrint 100/115/135/155/180 EPS prints high quality, high resolution monochrome documents in simplex or duplex mode at high production speeds, from LCDS, PostScript, PCL, and other data streams. The system can switch between printing different types of data streams without a need for rebooting or reconfiguring software.

The printer supports:

• Duplex printing

• Media handling of multiple weights, sizes, and types

• Optional modules for enhanced finishing and output to thirdparty finishing devices

• Optional enabling of a third-party roll feeder

• Optional high-capacity feeder/stacker modules, which provide additional feeder trays and output bins

• High resolution of LCDS, PostScript, and PCL data streams (shown in the following table)

Operator Guide 1-1

Overview

Table 1-1. Data stream resolution

Data stream Input resolution Print resolution:

DP155 and DP180

LCDS 300 by 300 dpi 600 x 2400 dpi 600 by 600 dpi PostScript and PCL 300 by 300 dpi or 600

by 600 dpi

IPDS* 240 by 240 dpi* or

300 by 300 dpi or 600 by 600 dpi**

600 x 2400 dpi 600 by 600 dpi

Print resolution: DP100, DP115, and DP135

* Requires additional equipment to enable. ** 600 by 600 dpi input resolution supported for full page IOCA only

Host connectivity options

The Xerox DocuPrint 100/115/135/155/180 EPS can receive data from a host in the following ways:

• Over a channel with bus and tag cable connection

• Through a network interface, using Novell, TCP/IP, or AppleTalk protocols

Your system may have one or both of these configurations.

1-2 Operator Guide

Overview

Figure 1-1. Configurations supported for the Xerox DocuPrint 100/115/135/155/180 EPS

1. Sun UNIX client workstation

2. Apple Macintosh client workstation

3. Network connection

4. Controller

5. PC client workstation

6. Mainframe host computer

7. Bus and tag cables (channel connection)

8. Printer

Operator Guide 1-3

Overview

Data formats supported

The Xerox DocuPrint 100/115/135/155/180 EPS can print the following data formats:

•ASCII

•LCDS

•PCL

•PDF

• PostScript

• TIFF

The system prints LCDS data from a mainframe host computer, emulating an IBM 4245 or 3211 page printer. The printing system can receive data over a channel through bus and tag cables, and through the Socket Gateway or lpr using TCP/IP protocol.

The system also prints PostScript and PCL data submitted over a network (Ethernet or AppleTalk) from a variety of clients:

• PCs (Windo ws and Windows NT)

• Sun workstations (UNIX)

• UNIX command line clients: lpr (including lp) and Xerox Command Line Client (CLC)

• NetWare Q-Server through a Novell print ser ver (bindery mode only)

• Apple Macint osh workstations

Stock specifications

The success of any p rint run depends on proper selection, care, and handling of the paper or other stock that is used. It is very important to select, store, condition, and load print media properly in order to keep your printer running at op timum efficiency.

1-4 Operator Guide

Overview

The printer functions best and produces the best print quality when using stocks that have the correct:

•Size

• Weight

• Type

•Color

For more comprehensive information on paper stocks for Xerox printers, refer to Helpful Facts about Paper.

Stock sizes

The Xerox DocuPrint 100/115/135/155/180 EPS supports the following sizes of stock:

Table 1-2. Stock sizes

Size in

Name of stock Size in inches US Letter 8.5 by 11

inches

US Legal 8.5 by 14

inches

US Ledger US Tabloid

A3 11.69 by 16.54

A4 8.27 by 11.69

B4 (European) 9.84 by 13.89

JIS B4 (Japanese)

–– 7 by 10 inches 178 by 254 mm With 7 by 10 inch

11 by 17 inches 17 by 11 inches

inches

10.12 by 14.33 inches

millimeters

216 by 279 mm

216 by 356 mm

279 by 432 mm 432 by 279 mm

297 by 420 mm

210 by 297 mm

250 by 353 mm

257 by 364 mm

Special requirements

option kit

B5 7.17 by 10.12

inches

182 by 257 mm With 7 by 10 inch

option kit

NOTE: To feed papers smaller than 8 inch es / 203.2 mm in width, a 7 by 10 inch paper option kit must be installed.

Operator Guide 1-5

Overview

Paper weights

The DP 100/115/135/155/180 EPS supports the following range of paper weights:

16–110 pound / 60–200 gsm Other paper weights should not be used.

NOTE: The equivalent grams per square meter of 20 pound paper is actually 75 gsm. However, there is no standard 75 gsm paper. The available stock that is closest in weight to 20 pound paper is 80 gsm.

Special stocks

The following special stocks can be used with the DP 100/115/ 135/155/180 EPS:

• Labels: Must be the type designed for high-speed printers and must meet the specifications described in the section above. Loading instructions are printed on all paper trays.

• Transparencies: Must be the type designed for high-speed printers and must meet the specifications described in the section above. Loading instructions are printed on all paper trays.

• Colored paper: Av ailab le in a va riety of colors, colo red paper has many uses, including calling attention to certain printed material , separating special sections, or dividing chapters of a report.

• Preprinted paper: May be le tterhead, f orms, or logos . (Ref er to Helpful F acts about P aper to v erify that the pr eprinting inks used on your stock are the kind formulated for use in laser printers.)

• Predrilled paper: Has holes for use in binders or binder rings. Before loading predrilled paper, fan it to remove any loose plugs that could cause paper jams.

• Perf orat ed pa per

• Precut or full tabs

• Carbonless paper

1-6 Operator Guide

General paper characteristics to look for

When selecting paper, look for the following:

• Low moisture content (a paper to moisture ratio below 5.7 percent). Paper with higher moisture content may curl and jam.

• Smooth surface

• Moisture res i stant wrapping

• No defects such as bent edges or uneven surfaces

• Grain runs pa rallel with the long side of paper

Graphical user interface overview

The graphical user interface (GUI) on the controller enables you to interact with the printing system. It contains windows, icons, and menus through which you can issue commands and perform operation and system administration tasks.

Overview

When the Sun workstation controller is powered on and booted, the DocuSP Print Services main menu displays on the controller screen.

Operator Guide 1-7

Overview

Figure 1-2. DocuSP Print Services main window

DocuSP Print

Services main

window

Workspace menu Clicking the right mouse button on the workspace area of the

1-8 Operator Guide

The DocuSP Print Services main window is the starting point for all printing related software tasks and most of the system administration activities for the printer. It contains a menu bar with keywords to access three menus and five software module buttons that access windows for major system functions.

screen will display a Workspace pop-up menu, which includes the Tools, Programs, Help, and DocuSP menus.

Overview

NOTE: If the system has the NPS/IPS Extension, a fifth item on this menu is [Boot IPS/NPS]. This item allows you to switch between NPS/IPS and EPS modes. When the system is in NPS/ IPS mode, the last op tion on the menu is {Boot EPS].

• Tools: Allows access to tools such as the Terminal and Terminal Console windows.

• Programs: Allows access to some of the Solaris software functions you may need to use such as File Manager (for storing resource files) or Text Editor (for coding PDL applications).

Operator Guide 1-9

Overview

• Help: Allows access to information on features, functions, and procedures relating to the UNIX software that runs the Sun workstation controller.

• DocuSP: Allows you to restart the system.

• Boot IPS/NPS: (Appears only if NPS/IPS Extension is enabled.) Enables you to switch between EPS and NPS/IPS print modes.

Console window The Console window is a read-onl y text window that displays

system and error messages. It initially appears in the upper-left corner of the screen. The following Conso le windows are available:

• Solaris Console window: This window shows UNIX and operating system messages. Typically, this window should not be used. If you need to enter text, use a Terminal window.

If the Console windo w is clo sed , you can open it by selecting Tools, then Terminal Console from the Workspace pop-up menu. Each time you select Console, an additional Console window displays. Messages and sta tus information are displayed on the Console window most recently opened; messages do not display on all open Console windows.

NOTE: Opening multiple console windows is not recommended, because it is easy to fo rget that you have more than one window open, especially if you have reduced them to icons. You could miss an important system message if it was displayed on an earlier version of Console window.

1-10 Operator Guide

Overview

• DocuSP Console window: This window displays from the DocuSP software, and displays messages relating to LCDS only. This window is read-only, and only one window can display at a time.

Figure 1-3. Console window

Operator Guide 1-11

Overview

Printing process and job flow

This section describes how the system software processes are used as a typical job flows through the system.

Figure 1-4. Job flow

1. Job

2. Input Queue

3. Decomposer

4. Output queue

5. Printer

Refer to the Job Flow diagram above for the following work flow process.

1. Job: The job and the job ticket (if applicable) are received from the network by one of the protocol gateways.

2. Input queue: The Job Pool Manager (JPM) process tr ansf ers the job into the input queu e. The virtual printer name and job attributes are attached to the job . The job re mains in the Input Queue until it can be printed ; for exampl e, “held” and “fa ulted” jobs reside in the in put queue.

1-12 Operator Guide

Overview

3. Decomposer: The Job Chooser (DC process) reconci les the job attributes with the virtual printer attributes. Once the job is ready for print, the Jo b Chooser gives the job to the appropriate decomposer (ps_cdf process, pcl_cdf process).

4. Output queue: After decomposition, the job is stored in the output queue.

5. Printer: The marker (marker process) transfers the job from the Output Queue to the Image Output Terminal (IOT or printer). After the job has successfully printed, it is removed from the Output Queue and also from the Input Queue, if the Input Property for the queue is set to spool.

The ps–e or ps–ef commands can be used to list the system software process es. A varying proces s identification number is listed along with each process.

NOTE: The printing proces s and job flow is different for P ostSc ript, PCL, TIFF, ASCII, PDF jobs (that is, non-LCDS jobs) and for LCDS jobs.

PostScript, PCL,

TIFF, ASCII, and

PDF jobs

When the job is sent from the application for printing, a print data file is created. This file becomes the job that is submitted to the printer for printing. The print data file and the job request are submitted to the selected queue. Jobs are processed by priority within the designated queue once the job reaches the queue from a given application.

The following graphic illustrates the priority that each setting has in printing the job. For example, queue override settings in a job take precedence over exception page or job ticket settings.

Operator Guide 1-13

Overview

Figure 1-5. Submission and print order of jobs in a queue

1. Queue overr ides

2. Exception pages

3. Job ticket

Printer overview

4. Submission print protocol (lp, lpr, nprint)

5. Set page device values/PCL copy count

6. Queue defaults

You can make changes to the printing attributes of a PostScript, PCL, TIFF, ASCII, and PDF job (that is, a non-LCDS job), as long as the job is not streamin g. This incl udes cha nging the type of paper on which it is printed or specifying printing order from last page to first (N to 1).

The printer receives data from the controller and prints the document according to the print options specified by the user. The printer also stacks the printed output, collates it, and, if configured with one of the available optional third-party finishing devices, performs finishing functions such as binding, stitching, or perfor a ti ng .

The Xerox DocuPrint 100/115/135/1 55/180 EPS printer is a monochrome printer. If it receives print jobs that contain color commands, it prints them in black or shades of gray.

1-14 Operator Guide

Overview

Throughput

speeds

The Xerox DocuPrint 100/115/135/155/180 EPS prints LCDS data from a mainfra me host compute r , emul ating an IBM 4245 or 3211 line printer. The printing system can receive data over a channel through bus and tag cables and through the Socket Gateway or lpr using TCP/IP protocol.

Table 1-3. Throughput speeds

Maximum throughput

Maximum

Printing system

DP100 EPS 100 ppm 100 ppm DP115 EPS 115 ppm 115 ppm DP135 EPS 135 ppm 154 ppm DP155 EPS 155 ppm 155 ppm DP180 EPS 180 ppm 206 ppm

throughput

with 7 by 10 in / 178 by 254 mm paper

NOTE: Pages per minute refers to sides of a printed sheet (actually impressions per minute).

Monthly print

volume

Using the smaller papers, such a s 7 by 10 inch / 1 78 by 254 mm or B5, the printer can print at maximum speed. To print these sizes, the printer requires the optional small paper kit.

The monthly print volume for the Xerox DocuPrint Enterprise Printing Systems is up to 6 million impressions.

Table 1-4. Impressions per month

Printing system Minimum Maximum

DP100 EPS 800 thousand 3 million DP115 EPS 1 million 3.5 million DP135 EPS 1.2 million 4 million DP155 EPS 1.4 million 4.5 million DP180 EPS 1.8 million 6 million

Operator Guide 1-15

Overview

Roll feeder

support

Jam recovery The printer engine monitors the print job so that, if a paper jam

Printer components

The roll feeder option may be installed in the inverter feeder/ stacker module, replacing the feeder tray. This option does not require DFA software or any additional hardware. The maximum number of feeder/stacker modules supported for this configuration is four, including the inverter module with the roll feeder. With the two processor feeder trays, this makes a total of six input trays possible.

occurs, the job resumes on the correct page, at the correct tab, using the same color paper, and so forth, providing complete document integrity.

The components and special features of the Xerox DocuPrint 100/115/135/155/180 EPS printer are shown in the following figure.

Figure 1-6. Printer components

1. Printer control console

2. Sample tray

3. Attention light

4. Purge tray

5. Feeder/stacker module

6. Inverter feeder/stacker

7. Processor f ee der tr ays

1-16 Operator Guide

Overview

Printer control console

The printer control console is the color monitor located on top of the printe r. It keeps you informed of the printer status, and enables you to control certain functions of the printer, such as stopping printing and continuing an interrupted job, without returning to the controller.

The printer co ntrol console has the following features:

• Printer mimic: Local controls and displays for jam clearance, pap er lo ad ing and unl oading, and d iagnost ics a nd service (used by the service representa tive).

• Touch-sensitive areas: Allow you to select options by touching the printer control console screen. A tone sounds when you touch one of these areas.

• Printer alarm: Gives thre e beeps , repeat ed f or te n seconds . The alarm is generated by any event that stops the printer.

The alarm stops after three cycles or as soon as you start to clear the fault condition (for example, when you open printer doors or covers specified in the clearance instructions). You can stop the alarm by pressing one of the printer control console buttons or by selecting a function through the touch screen.

Operator Guide 1-17

Overview

Figure 1-7. Printer control console

1. Language icon

2. Printer icon

3. Fault List icon

4. Tools icon

5. Guarded Tools icon

6. Clear button

7. Continue button

8. Stop button

9. Sample but ton

10.Brightness control thumbwheel

11.Icons area

12.Messages area

1-18 Operator Guide

Overview

Language icon Selects the language for messages displayed on your printer

control console.

Printer icon Displays the printer mimic diagram. (This is the default display

on the printer control console.)

Fault List icon Displays the Fault List screen.

Tools icon Displays information on calling for service. Also enables you to

adjust certain features of the printer cont rol console (for example, alarm loudness).

Guarded Tools

icon

Clear button Clears fault messages from the screen.

Stop button (Red) Stops printing.

Continue button (Green) Resumes printing.

Sample button Prints a sample page (an extra copy of one page from the job

Brightness control

thumbwheel

Icons Area where the following icons appear:

Accesses certain diagnostics and service tasks. This icon is reserved for the service representative.

that is printing currently) and sends it to the sample tray.

Adjusts the brightness of the printer control console screen.

• Fault icon: Appears when a fault exists in the system that stops the printer or prevents it from printing. If you click this button, the Clear button displays on the screen.

• Hint icon: Appears when a masked fault or condition exists in the printer .

Messages area Two types of messages are displayed here: fault messages,

which relate to printer malfunctions, and information messages, which relate to printer conditions such as low dry ink.

The message area is organized as follows:

• Lines 1 and 2. Display the current status of the printer; for example, READY.

Operator Guide 1-19

Overview

• Line 3. Displays messages concerning masked conditions, such as low dry ink. These messages are preceded by an asterisk.

• Line 4. Displays messages that originate at the controller.

Sample tray

The sample tray, located on top of the printer, receives output such as transparencies, sample sheets from printing jobs, prints from system files such as forms, and waste sheets that cannot be sent to the purge tray.

Monitor the sample tray and empty it when it contains 100 sheets.

NOTE: The system does not notify you when the tray is full.

Attention light

An Attention light is mounted on top of the inverter module. This light either blinks or modulates (alternately brightens and dims) when the printer requires operator attention. The light has three states:

• Off: No printer problems exist that require attention.

• Steady light: A situation exists that needs attention soon.

• Flashing: The printer has stopped and requires your attention immediately.

NOTE: When the Attention light starts flashing, an explanatory message appears on the printer control console display. A similar message appears in the Console window on the controller screen.

Purge tray

The purge tray is located on top of the last feeder/stacker module. Aborted sheets (f or e xample, damaged shee ts or sheets cleared after a paper jam) are sent to this tray. The purge tray should be emptied when it has received 100 sheets of paper.

NOTE: The system does not notify you when the tray is full.

1-20 Operator Guide

Overview

Feeder trays

Multiple feeder trays can be configured to feed paper for jobs in the most effective manner. For example, the trays can provide nonstop printing of a complex job that requires many paper stocks, or only a few stocks, by using the trays continuous loading capability. A different input tray can also be selected for each copy of a specific page in a print job, for example, to provide different paper colors for specific pages.

The printing system may have up to six feeder trays: two processor feeder trays and two to four high-capacity trays. Four addressable input trays are standard with the system, and two additional high-capacity trays are optional.

Processor feeder

trays

Feeder tray

capacity

Two processor feeder trays (trays 1 and 2) are located in the main part of the printer and are not part of a feeder/stacker module.

Trays 1 and 2 can handle paper sized from 8 by 10 inches / 203 by 254 mm to 9.02 by 14.02 inches / 230 by 356 mm.

The feeder trays have the following capacities, based on 20 pound or 80 gsm (grams per square meter) paper:

• Tray 1: 1100 sheets

• Tray 2: 600 sheets

• Trays 3, 4, 5, and 6 (high-capacity trays): 2600 sheets each

An elevator moves each tray up or down when it is in use. In each tray, a control panel consisting of a button, indicators, and paper level displays controls the elevator tray and indicates its status.

Operator Guide 1-21

Overview

Figure 1-8. Feeder tray control panel

1. Ready to Open indicator on feeder trays

2. Please Wait indicator on feeder trays

3. Tray Unlock button (feeder)

4. Paper Level indicators on feeder trays

Ready to Open

indicator on feeder

trays

Please Wait

indicator on feeder

trays

Tray Unlock

button (feeder)

Glows green when the tray can be pulled out and paper can be added to it.

Shows that the tray is in motion. This indicator is lit red when the Tray Unlock button is pressed, while the tray is lowering, and while the tray is rising. The indicator goes off when the tray elevator reaches its destination.

Enables the feeder tray to be opened.

• If the tray is in use when this button is pressed, the feed selection switches to the backup tray if one has been identified. Otherwise, printing stops.

• If the tray is in use and selected as a backup tray, pressing the Tray Unlock button causes the tray elevator to lower and the tray to be unavailable for auto switching.

• If the tray elevator is in the raised position and the tray is not in use or selected as a backup tray, pressing this button causes the elevator to lower with no effect on printing operations.

This button functions when the Please Wait indicator is off.

Pap er Level

indicators on

feeder trays

1-22 Operator Guide

Display the approximate quantity of paper in the tray. Each display shows paper by quarter reams up to one ream, and then by full rea ms . The g re en in dicator appe ars ab o v e i ts Paper Level indicator.

Overview

Stacker bins

Each output stacker bin has offsetting capability and a capacity of 2500 sheets of 20 pound or 80 gsm paper.

NOTE: This capacity does not apply to 11 by 17 inch and A3 papers. Becau se of the ad diti onal w ei ght these larg e sheets add to the bins, each bin is restricted to hold only up to 1500 sheets of A3 or 11 by 17 inch papers, for safety reasons.

Figure 1-9. High capacity stackers (HCS)

The stackers can stack the printed output in the bin three ways:

1. Directly on to the bin platform .

2. Into a container that is set on top of the bin platform.

NOTE: The stacking capacity is approximately 100 to 150 sheets less when stacking into a container.

3. Onto a pallet without a container (for paper sizes 11 by 17 inches or A3 only).

Using the Stac king wi ndows on the use r interf ace , y ou can selec t the level to which paper will be stacked in the HCS.

A stacking elevator maintains the paper at the proper level for stacking and lowers the stack for unloading. An offset mechanism offsets printed sets toward the front or back of the HCS bin.

The elevator platform lowers under the following conditions:

• The bin capacity has been reached.

• A selection to lower the platform is entered at the printer control console or a user interface window.

• The job being p rinted reaches a designated unload boundary.

Operator Guide 1-23

Overview

Each HCS bin has unlinked double doors to give you easy and safe access for unloading output from the pri nter.

The elev ato r bin plat form automatically rises when the doors are closed after the stacker has been unloaded.

Bin control panels

on stackers

Ready to Unload

indicator on

stacker bins

Each stacker bin has a control panel consisting of b uttons and indicators.

Figure 1-10. High capacity stacker bin control panel

1. Ready to Unload indicator on stacker bins

2. Please Wait indicator on stacker bins

3. Bin Unload button on stacker

4. In Use indicator on stacker bin

When this indicator glows, you can re move printed sheets from the stacker bin.

Please Wait

indicator on

stacker bins

Bin Unload button

on stacker

In Use indicator on

stacker bin

1-24 Operator Guide

When this indicator glows, the elevator is in motion. This indicator turns off when the platform reac hes its destina tion.

Lowers the bin elevator.

• If the bin is in use when this button is pressed, the printed pages begin stacking in the other stacker bin, if auto switching has been enabled.

• If the bin is not in use, pressing this button does not affect printing operations.

When this indicator glows, the bin has been made ready to receive output.

Overview

Feeder/stacker modules

The feeder/stacker modules contain the high-capacity feeder trays and the stacker bins. The printer may have up to four feeder/stacker modules (including the inverter feeder/stacker), containing feeder trays 3, 4, 5, and 6, and stacker bins A, B, C, and D. Each module contains one high-capacity feeder tray and one high capacity stacker bin.

High-capacity

feeders

High-capacity

stackers

Inverter The inverter is part of the inverter feeder/stacker module. It

The high-capacity feeder (HCF) trays are located in the bottom half of the f ee der/stac k er modules . Ea ch HCF tra y ca n hold up to 2500 sheets of 20 pound or 80 gsm paper.

The high-capacity feeder trays can handle pap er siz e d from 8 b y 10 inches / 203 by 254 mm to 17 by 14.02 inches / 432 by 356 mm.

Unlike the processor feeder trays, the HCF trays have Paper Level switches, which detect the position of the elevator to determine the fullness of the tray.

The high-capacity stacker (HCS) bins are located in the top half of the feeder/stacker modules, accessed through double doors.

Two high-capacity stacker bins are standard, with up to two additional bins available as options (providing up to four bins total). Each bin holds up to 2500 sheets of 20 pound or 80 gsm paper.

allows for proper collation of the print job. It also directs printed output to the sample tra y, when required.

Operator Guide 1-25

Overview

Printer configurations

The standard printer configurat ion consists of an inverter feeder/ stacker plus one additional feeder/stacker.

Figure 1-11. Printer with inverter feeder/stacker + feeder/

stacker (standard base configuration)

In addition, the printer is available with three or four feeder/ stacker modules.

Figure 1-12. Printer with inverter feeder/stacker + feeder/

stacker + feeder/stacker

Figure 1-13. Printer with inverter feeder/stacker + feeder/

stacker + feeder/stacker + feeder/stacker

1-26 Operator Guide

NOTE: The bypass transport device is not available for this configuration (four feeder/stacker modules).

Printer options

The printing system is available in several configurations, and may be connected to a bypass transport.

Bypass transport

The bypass tr ansport option enab les third- party finishing de vices to interface directly with the printing system. The bypass transport allows you to customize your printer for increased efficiency and specialized applications involving finishing.

NOTE: A bypass transport must be installed for the printing system to support a third-party finishing device.

Overview

Function of the

bypass transport

Connected to the last feeder/stacker module, the bypass transport moves paper from the stacker to a third-party finisher such as a stitcher, booklet maker, tape binder, and so on. By making selections on the user interface windows, you can program the printer to send output to th e bypa ss transport, which feeds the output to the finishing equipment.

Figure 1-14. Printer with inverter feeder/stacker + feeder/

stacker + bypass transport

Operator Guide 1-27

Overview

Figure 1-15. Printer with inverter feeder/stacker + feeder/

stacker + feeder/stacker + bypass transport

The illustrations above show a printer with two feeder/stacker modules and a bypass transport, and a printer with three feeder/ stacker modules and a bypass transport. With the bypass transport installed, the printer can support up to three feeder/ stacker modules, including the inverter feeder/stacker.

Paper stocks

supported on

bypass transport

DFA sup port The bypass transport meets the Xerox Document Feeding and

The bypass transport accepts all paper stocks on which the printer can print, and it accommodates simplex and duplex printing.

Finishing Architecture (DFA) specifications. The system software supports DFA. However, in order for the bypass transport to function correctly, you need to set up finishing personality profiles to identify your finishing device to the printing system. (The customer support representative for your finishing device can give you the information you need to create a personality profile for your third-party finishing device.)

Support and interface with feeders

For information on marketing partners that provide soluti ons for support and interface with feeders, contact your local Xerox sales representative.

NOTE: The input enablement device is NOT an option on the Xerox DocuPrint 155 and 180 EPS.

The input enablement device is available only for the Xerox DocuPrint 100, 115, and 135 EPS.

1-28 Operator Guide

Paper paths

Overview

7 by 10 inch enablement kit

The 7 by 10 inch enablement kit allows the printing system to print on 7 by 10 inch/178 by 254 mm paper size, with throughput speed of up to 206 PPM.

The paper path is the route that materials (paper, transparencies, labels, and so on) follow through the printer from the feeder trays to the output bins or finisher.

Printer paper path

The following figure shows the path the paper takes through the printer.

Figure 1-16. Route of paper through the printer

Operator Guide 1-29

Overview

1. Processor feeder tray 1

2. Processor feeder tray 2

3. High-capacity feeder tray 3 a. Side 1 of shee t leaving feeder tray b. Drilled holes (on r ight edge) c. Origin 0,0: portrait orientation

4. High-capacity feeder tray 4 a. Side 1 of shee t leaving feeder tray b. Drilled holes (on r ight edge) c. Origin 0,0: portrait orientation

5. Inverter

6. Duplex inverter

7. Sample tray

8. Disk inversion

9. High-capacity stacker bin A a. Side 2 of shee t stacked in bin b. Drilled holes (on left edge) c. Origin 0,0: portrait orientation

10.High-capacity stacker bin B a. Side 2 of shee t stacked in bin b. Drilled holes (on left edge) c. Origin 0,0: portrait orientation

11.Purge tray

12.Bypass transport a. Side 2 of sheet passing through bypass transport b. Drilled holes (on left edge) c. Origin 0,0: portrait orientation

1-30 Operator Guide

Overview

Bypass transport paper path

The following figure shows the paper path through the bypass transport, viewed from the front of the printer.

Figure 1-17. Bypass transport paper path

1. Sheet path

2. Exit rollers

3. Floor

Operator Guide 1-31

Overview

Controller overview

The controller receiv es LCD S, PostScript, and PCL data streams from a mainframe ho st or a workstatio n client, processes the data, and sends it to the printer. The controller also provides the printer wi th print data and commands and receives status information from the printer.

The controller consists of a Sun Workstation computer, which is run by the Sun Solaris Operating environment. Also resident on the controller is the Document Services Platform application software, known as DocuSP software, which manages all printing, diagnostic, and administrative functions on the printing system.

The DocuSP software includes a full-color graphical user interface, which enables you to interact with the printing system to set up and configure the system, to set up and implement system options, to run print jobs, etc.

Accessing

DocuSP remotely

(Remote

Workflow)

Controller components

Online Help (men us a nd buttons) provides access to online help that contains information when requested.

Remote Workflow, a remote graphical user interface (GUI), is available f or installation from a CD . Remote W orkflow allows you to manage your DocuSP-based printers from a single PC or Sun workstation. You may set your pr efere nces from the remote clie nt to disable or enable some or all connections.

Remote Workflow allows you to configure the printers that you want to manage, and provides real time status of the printers. You may switch betw een the printers th at you are managing, but you can display only one printer GUI at a time.

The remote client GUI looks and functions the same as the local DocuSP GUI on the controller.

The controller consi sts of a spec ially-c onfigured Sun w orkstation and uses proprietary Xerox hardware, firmware, and software. Your controller has one of two possible configurations, described in the following sections.

NOTE: Controller hardware configurations are subject to change, to keep up with technology advances.

1-32 Operator Guide

Overview

Sun Blade workstat ion

The controller is base d on either the Su n Blade 1000/2 000 or the Sun Blade 2500, workstations with high-performance architecture for complex processing tasks.

Figure 1-18. Sun Blad e 1000/2000 controller

1. Controller stand

2. Mouse

3. 18/36-track cartridge tape drive (optional)

4. Processor

5. Diskette drive

6. DVD-ROM drive

7. Quarter-inch cartridge (QIC) tape drive

8. External fixed disk drive (optional)

9. Keyboard

10.Display monitor

Operator Guide 1-33

Overview

Figure 1-19. Sun Blade 2500 controller

1. Display monitor

2. External diskette drive

3. Keyboard

4. Mouse

5. External fixed disk drive (optional)

6. Quarter-inch cartridge (QIC) tape drive

7. Processor

8. DVD-ROM drive

9. 18/36-track cartridge tape drive (optional)

10.Controller stand

1-34 Operator Guide

Overview

The Sun Blade workstation controller contains the following hardware components:

• Processor (system unit) containing the following: – One or two UltraSPARC high-speed processing unit

(CPU) modules

– One or two 1-GB memory modules

NOTE: In Xerox Europe, all printers use a 2 GB memory configuration.

– Hard disk drive – High-density, read-only DVD-ROM drive – Diskette drive (Sun Blade 1000/2000 only) – Ethernet – One or two Printer Controller Interface (PCI) boards to

interface with the printer

– Video graphics board

• Universal Serial Bus (USB) keyboard and three-button mouse

• 17-inch flat panel monitor

• External diskette drive (Sun Blade 2500 only)

Processor The central processing unit contains the memory, internal disk

drive, a graphics board, a DVD-ROM drive, a diskette drive, power receptacle and outlet, connectors, and ports.

• Memory: One or two 1- GB D ual In- line Memory Module s , or DIMMs, are provided as a standard feature of the processor.

• Hard disk drive: The internal hard disk drive stores the operating system software, the NPS/IPS Extension application, and any queued print jobs are stored on the interna l disk. This disk cannot be used to store other applications or data except as directed by your service representative.

• Diskette drive: Diskettes ar e used to install f onts and to load files to, and back up files from, the internal disk drive. The diskette drive uses industry standard 3.5 inch, 1.44 MB, double-sided, high-density diskettes.

NOTE: On the Sun Blade 2500, the d iskette drive is e xternal, and plugs into the processor back panel.

Operator Guide 1-35

Overview

• DVD-ROM drive: The DVD-ROM drive is a high density, read-only, optical laser storage device used for loading the NPS/IPS operating system and other files. The DVD-ROM drive is located in the processor above the diskette drive.

Figure 1-20. Drive locations on Sun Blade 1000/2000

1. DVD-ROM drive

2. Diskette drive

Figure 1-21. DVD ROM drive location on the Sun Blade

2500

1-36 Operator Guide

Overview

• Back panel: The back panel of the process or has a power receptacle and outlet, connectors, connector openings, and ports.

Keyboard The keyboard consists of alphanumeric keys similar to a

typewriter, symbols and special character keys, an extended character set, and function keys. The keyboard is one of your main methods of communicating with the printer. You can use the keyboard to make selections, and to enter commands that control functions such as requesting sample prints , or shutting down the system.

Mouse The mouse is another main method of communicating with the

printer.

Display monitor The LCD monitor allows you to interact with the printer and to

monitor its interaction with the various components. During a print job, printer error messages may display to notify you of any unexpected conditions.

Optional

processor

components

The controller may be configured with any of the following optional components:

• Connectivity board to enable Token Ring

• Channel interface board for channel connection to a host for online LCDS printing

• One SCSI board to connect to an external tape drive

• Creator-3D series 3 graphics board (may replace the video graphics board delivered with the controller)

External components and options

The following components are external to the processor. The controller stand contains sections that may hold these components.

• Quarter-inch cartridge (QIC) tape drive

• 36-track cartridge t ape drive (optional)

• External 36 GB hard disk drive (optional)

NOTE: This additional drive is standa rd equipment on systems with the NPS/IPS extension.

Operator Guide 1-37

Overview

Controller stand

The controller is provided with a special stand tha t holds all its standard components. In addition to the processor, keyboard with the mouse, and the quarter-inch cartridge tape drive, the stand can accommodate the optional 36-track tape drive and one external hard disk drive (required for the NPS/IPS Extension option).

Online and offline interfaces

The Xerox DocuPrint 100/115/135/155/180 EPS may be configured for either the online interface, the offline interface, or both.

Online interface The online (channel-attached) interface receives input directly

from any en vironme nt that su pports the IBM 3211 and 4245 ho st systems.

Offline interface The Xerox DocuPrint 100/115/135/155/180 EPS supports three

types of peripheral devices from which you can import resource files such as forms, fonts, and JSLs, and receive print data from tape. These de v ices ar e called “ peripher al” be cause th e y hand le media external to the system disk.

The following drives are supported:

• 26-track cartridge tape drive (QIC)

• 9-track reel tape drives

• 36-track cartridge tape drives

Moving the contr o lle r

To ensure consistent performance and avoid any damage to equipment, follow these rules for placing the components of the workstation controller.

Do:

• Use the controller stand that comes with y our printing system equipment.

• Keep the processor in an upright, vertical position as illustrated below.

1-38 Operator Guide

Overview

• Allow at le ast 6 inches / 152 mm of unob structed space at th e front and rear of the processor, so the fan and vents are not blocked.

Figure 1-22. Sun Blade 1000/2000 fan and vent locations to

keep clear

1. Vents in front of processor

2. Vents in back of processor

Operator Guide 1-39

Overview

Figure 1-23. Sun Blade 2500 fan and vent locations to keep

clear

1. Vents in front of processor

2. Vents in back of processor

CAUTION

Do not place the monitor on top of the processor. Do not block any fan or vent on the front, sides, or rear of the processor.

Do not:

• Do not place the monitor and processor on a desk or table top.

• Do not place the monitor on top of the processor.

• Do not allow an y piece of equip ment to b low w arm air into the air intake vents of the processor.

• Do not place the processor on its side, or in any other position but the upright, vertical position achieved by using the controller stand.

• Do not place the processor or monitor on top of the printer.

1-40 Operator Guide

Tape drives overview

The DocuPrint 100/115/135 /155/180 EPS supports sever al types of tape drives that may be used to load resources (forms, fo nts, etc.) or to submit offline LCDS print jobs.

The 26-track cartridge tape drive, provided with your Xerox DocuPrint 100/115/135/155/180 EPS, can be used only to import resources to the system disk. 9-track and 36-track tape drives can be used to su bmit print jobs to the DocuPr int EPS, or load resources.

The DocuSP Tape Client software enables transmission of data from a cartridge or open reel tape to the DocuPrint EPS controller via the Socket gateway.

Overview

26-track cartridge

tape drive (QIC)

(for resource

loading only)

The 4 GB external SCSI quarter inch cartridge (QIC) tape drive is an ex te rnal device provided with the Xerox DocuPrint 100/115/ 135/155/180 EPS. The cartridge tape drive connects to the controller through the SCSI port on the processor back panel.

Like the diskette and DVD drives, this tape drive is not an input source for print jobs or for any other data or application. You can use it to load resource files, and the service representative uses it to load system maintenance files or to save diagnostic information.

Figure 1-24. 26-track cartridge tape drive (QIC)

Operator Guide 1-41

Overview

36-track cartridge

tape drive

Peripheral cabinet

(9-track and 18/36-

track tape drives)

An 18/36-trac k cartridge tape drive i s an optio n. You can use this drive to load resour ces and to submit offline LCDS print jobs.

Figure 1-25. 18/36-track cartridge tape drive

Some Xerox custom ers may already have a peripheral cabinet that houses a 9-trac k magnetic an d an 18/36-trac k cartridge tape drive. The DP EPS supports existing peripheral cabinets, but they are not available with new systems. In addition, if a peripheral cabinet has either of the following 18-track tape drives, they are not supported:

• STK 4220 MOD 1 tape drive

• STK 4220 MOD 2 tape drive

Figure 1-26. Peripheral cabinet

1. 9-track magneti c tape drive

2. 18/36-track cartridge tape drive

1-42 Operator Guide

Paper sizing and print speed

The printer paper trays have edge guide sensors that detect paper length and width. The system selects correct paper trays for the print job based on the paper size specified in the job, as follows:

• If an exact match is found, the print job continues.

• If an e xact match is no t f o und, the pr og r ammer can sp ecify in the job for the printer to do one of the following:

– Stop printing the job and print an error sheet. – Print the data on an oversized sheet.

If you encounter any problems related to paper sizing, contact your lead operator or Xe rox service representative.

Overview

Long and short edge feeding

To feed through the printer, the leading edge o f the paper must be at least 10 inches long. Therefore, the following standard sizes of paper must be loaded so that sheets feed long edge first:

•7 by 10 inch

•B5

•A4

• US Letter

•B4

• US Legal

The following papers, w hi ch have long edges greater than 14.3 3 inches / 364 mm must feed short edge first:

•A3

• US Ledger or US Tabl oid

NOTE: JIS B4 can be fed either long edge or short edge first.

Operator Guide 1-43

Overview

Paper width and throughput speed (LCDS printing only)

The width of the paper y ou use f or y our LCDS print jo b is directly related to the rate at which the printer can print the job. The rate at which a job prints is called the “throughput speed” and is measured in pages per minute (ppm).

NOTE: “Pages per minute” actually means “impressions per minute,” referring to one s ide of a printed sheet.

A pitch is the amount of time the printer tak es to i mage a p age on the photoreceptor belt. The term “pitch mode” refers to the number of pitches that can occur during one complete photoreceptor revolution. The pitch mode in which a specific job prints is based on the paper size used for that job.

The following table lists the pitch mode boundary values, paper widths, and related printing speeds for the system. The chart shows that the sho rter the paper width, the higher the pitc h mode and the faster the throughput speed (higher page per minute rate).

Table 1-5. Throughput data for DP100

Pitch Paper width Speed

5 7 to 12.12 in / 178 to 308 mm 100 ppm 4 12.12 to 15.31 in / 308 to 389 mm 77 ppm 3 15.31 to 17 in / 389 to 432 mm 58 ppm

Table 1-6. Throughput data for DP115

Pitch Paper width Speed

6 7 to 10.19 in / 178 to 259 mm 116 ppm 5 10.19 to 12.12 in / 259 to 308 mm 96 ppm 4 12.12 to 15.31 in / 308 to 389 mm 77 ppm 3 15.31 to 17 in / 389 to 432 mm 58 ppm

1-44 Operator Guide

Overview

Table 1-7. Throughput data for DP135

Pitch Paper width Speed

8 7 to 7.4 in / 178 to 188 mm 154 ppm 7 7.4 to 9.01 in / 188 to 229 mm 135 ppm 6 9.01 to 10.19 in / 229 to 259 mm 116 ppm 5 10.19 to 12.12 in / 259 to 308 mm 96 ppm 4 12.12 to 15.31 in / 308 to 389 mm 77 ppm 3 15.31 to 17 in / 389 to 432 mm 58 ppm

Table 1-8. Throughput data for DP155

Pitch Paper width Speed

6 7 to 10.19 in / 178 to 259 mm 154 ppm 5 10.19 to 12.12 in / 259 to 308 mm 128 ppm 4 12.12 to 15.31 in / 308 to 389 mm 103 ppm 3 15.31 to 17 in / 389 to 432 mm 77 ppm

Table 1-9. Throughput data for DP180

Pitch Paper width Speed

8 7 to 7.4 in / 178 to 188 mm 206 ppm 7 7.4 to 9.01 in / 188 to 229 mm 180 ppm 6 9.01 to 10.19 in / 229 to 259 mm 154 ppm 5 10.19 to 12.12 in / 259 to 308 mm 128 ppm 4 12.12 to 15.31 in / 308 to 389 mm 103 ppm 3 15.31 to 17 in / 389 to 432 mm 77 ppm

Each time a job requires a different paper size that changes across a pitch boundary, the system performs a time-consuming xerog raphic quality adjustmen t. Whe n the printi ng spee d of an LCDS job appears to degrade due to the use of mixed stock sizes, the following actions may improve the performance:

• You can optimize throughput by double clicking on a job in Job Manager or double clicking on a queue in Queue Manager and selecting Properties. The Output tab has a Mixed Stock Size Job window where you can select Optimize throughput. You must also enter th e width of the wi dest pap er in inches or millimeters for the job.

Operator Guide 1-45

Overview

• The job programmer may be able to improve the speed by using the LCDS PDL command OUTPU T TMODE in the JSL to run the print job in a lower pitch mode. Refer to the OUTPUT TMODE parameter in the Xerox DocuPrint EPS Using LCDS Print Description Language for information on using this command.

• Similarly, if the system cycles down frequently because your external finishing equipment has a slower throughput rate than the printing system, the OUTPUT TMODE command can be used to lower the pitch mode to match the speed of the finishing equipment. This can improve overall throughput by avoiding time-consuming cycle downs.

NOTE: Pitch mode changes are supported only for LCDS printing.

Paper size and pitch mode minimum and maximum

Using small paper

sizes in 8 pitch

mode

The illustrations in this section show the pitch modes in which you can operate, with the smallest and largest size papers supported by the printing system.

Printing in 8 pitch mode provides the highest throughput speed available (up to 206 ppm). However, keep the following in mind when you select the paper you want to use for this mode:

• Paper sizes smaller than 8 inches / 203 mm in width are supported only when the optional 7 inch paper kit is installed on the printer.

• The leading edge of any paper used in the printer cannot be less than 10 inch es / 254 mm long.

1-46 Operator Guide

Overview

The follo wi ng figure illustr ates the ma ximu m and min imum pap er sizes supported in 8 pitch mode.

Using large paper

sizes in 3 pitch

mode

Figure 1-27. 8 pitch mode paper sizes

1. Maximum paper size for 8 pitch mode

2. Minimum paper size for 8 pitch mode

3. Travel direction of sheets out of paper tray

Large paper sizes with widths of 15.31 to 17 inches / 389 to 432 mm are supported only in 3 pitch mode and must feed short edge first. These paper sizes slow down the throughput speed. Therefore, a short edge feed job takes longer to print than a long edge feed job.

NOTE: The system can support 14 by 17 inch / 356 b y 43 2 mm, 20 pound or 80 gsm paper stock in 3 pitch mode. However, printing performance is not guaranteed for all types of paper of this size. Heavy (110 pound / 200 gsm) and light (16 pound / 60 gsm) weight papers ca n ca use jams th roug ho ut t he system, and are not recommended.

Operator Guide 1-47

Overview

The follo wi ng figure illustr ates the ma ximu m and min imum pap er sizes supported in 3 pitch mode.

Figure 1-28. 3 pitch mode paper sizes

1. Maximum paper size for 3 pitch mode

2. Minimum paper size for 3 pitch mode

3. Travel direction of sheets out of paper tray

Feed direction for standard paper sizes

Currently, 14.33 inches / 364 mm is the maximum paper length for which the system supports long edge feeding (5 to 8 pitch mode). Any pa pers wi th long e dges g reater than this (such a s 11 by 17 inch / 279 by 432 mm paper) must be loaded for short edge feeding (3 or 4 pitch mode).

The following figures show how some of the standard paper sizes feed through the printer in various pitch modes.

1-48 Operator Guide

European papers

Overview

Figure 1-29. A4 (210 by 297 mm) paper feeding (long edge feed)

US papers

Figure 1-30. A3 (297 by 420 mm) paper feeding (short edge feed)

Figure 1-31. US Letter (8.5 by 11 inch) paper feeding (long edge feed)

Operator Guide 1-49

Overview

Figure 1-32. US Ledger or US Tabloid (11 by 17 inch) paper feeding (short edge feed)

B4 papers There are two versions of B4 paper: European (ISO B4: 9.84 by

13.89 inches / 250 by 353 mm) and Japanese (JIS B4: 14.33 by

10.12 inches / 364 by 257 mm). European B4 feeds long edge

first, while JIS B4 may feed either long edge or short edge first.

Figure 1-33. B4 (250 by 353 mm) paper feeding (long edge feed)

Figure 1-34. JIS B4 (257 by 364 mm) paper feeding (may be long or short edge feed)

1-50 Operator Guide

2. Managing the printer

This chapter describes the operator tasks that are related to printing and print quality.

Controlling the printer

You can perform the following tasks on the DocuSP Print Services window.

You can also select them from the Options pull-down menu on the Printer Manager window.

Interrupting printing

Click the red [Pause Printing] icon.

Resuming printing

Click the green [Resume Printing] icon.

Powering on the printer

Select [Printer On] from the Printer menu.

Powering off the printer

1. Select [Printer Off] from the Printer menu.

2. Click [Yes] on the confirmation window.

Operator Guide 2-1

Managing the printer

Powering off the printer immediately

Adjusting the registration transport roll levers for heavy paper

1. Select [Immediate Printer Off] from the Printer menu.

2. Click [Yes] on the confirmation window.

When you use paper th at is hea vie r than 24 pounds/90 gsm, y ou must adjust the registration transport roll levers, which are located behind areas 2 and 4.

1. Open the right and left doors of the printer.

2. For each lever: a. Pull the lever toward you. b. While holding the lever toward you, turn it to the left.

Figure 2-1. Turning the registration transport roll levers

2-2 Operator Guide

For systems with small paper (7 b y 10-inch/178 b y 254 mm) enablement:

Systems with this option have three levers. To process heavy papers, turn the levers as shown in the following figure.

Turn to the left

Managing the printer

Loading paper

Turn to the right

Figure 2-2. Three levers in systems with small paper

enablement

NOTE: Use the same pressure setting for all levers.

3. When the job is complete, return the levers to their normal positions.

NOTE: Positioning may be affected by machine tolerance, the paper supplier, or job type (for example, duplex).

Your printer may have up to six feeder trays: two processor trays (trays 1 and 2) and two to four high-capacity trays (trays 3 through 6). Up to six different stocks may be used within a print job, including oversized cover stock or tabs.

• You can unlock, pull out, and load any tray from which paper is not being fed, without interrupting printing.

• If you open a tray that is in use, f e eding switches to a back u p tray. If no tray is available, printing stops.

Operator Guide 2-3

Managing the printer

• The printer stops feeding paper from any tray when a ¼-inch/ 6 mm stack remains in the tray.

1. Unlock the tray that you want to load, using one of the following methods:

• On the printer: Press the Tray Unlock button on the front

of the tray.

Figure 2-3. Tray Unlock button on feeder

• At the printer control console: Touch the [Tray Unlock]

icon on the printer mimic screen.

• At the controller: On the Printer Manager window,

Paper Trays tab, right click the tray name. From the properties pop-up menu, select [Tray Unlock].

NOTE: If the printer stops due to insufficient paper in a tray, the system unlocks the tray.

2. When the green Ready to Open indicator lights, pull the feeder tray out until it stops.

Figure 2-4. Ready to Open indicator

2-4 Operator Guide

Managing the printer

3. Place the paper in the tray, following the instructions on the labels.

Figure 2-5. Tray labels

1. Pape r edge guide lines

2. Loading instructions Do the following:

• Remove any damaged sheets.

• Trays 1 and 2: Load paper with the wrapper seam side

up. Trays 3, 4, 5 and 6: Load paper with the curl side up. If

you do not see any curl, load the paper with the wrapper seam side down.

• F an predrilled paper fan thoro ughly and remo ve an y paper

plugs.

• Load transparenci es and 9-inch / 229 mm tabs into tra ys 1

and 2 only.

Operator Guide 2-5

Managing the printer

• Ensure that the paper is loaded into the right front corner

of the tray.

CAUTION

Do not load above the MAX line on the paper guide.

Figure 2-6. Maximum fill line

• After loading paper in tray 1 or 2, adjust the rear guide to

touch the paper stack.

2-6 Operator Guide

Managing the printer

• In tray 3, 4, 5, or 6, adjust the rear and side paper guides

to touch the stack.

Figure 2-7. Rear and side guides in trays 3, 4, 5, and 6

Operator Guide 2-7

Managing the printer

NOTE: To enable short-edge feed (SEF) for larger papers, load paper with the short edge against the side paper guide and the long edge against the rear guide.

Figure 2-8. Large paper loaded for short edge feeding; for example, 11 by 17 inches / 279 by 432 mm

4. In trays 1 and 2, slide the rear gu id e u ntil i t to uch es th e sta ck.

5. Press the green dot on the tra y latch un til the assem bly clicks into place.

2-8 Operator Guide

Managing the printer

6. Push the tray in slowly but firmly, until it latches.

7. If the printer has stopped due to low paper, press the Continue button on the printer console.

Unloading a stacker bin

Follow this procedure to unload printed output from a stacker bin.

1. Select a bin for unloading by pressing the Bin Unload button on the bin control panel. You can also select a bin for unloading from the printer mimic on the printer control screen.

CAUTION

Do not slam the tray closed.

Operator Guide 2-9

Managing the printer

When a bin is select ed, the bin elevator lowers.

NOTE: After the bin elevator lowers, the bin cannot be used until it is emptied completely.

2. When the bin elevator stops in the down position, the Ready to Unload indicator lights.

CAUTION

Always use both hands to lif t a container or pallet out of the bin.

3. Open the bin door s, pull the platform out until it sto ps, and lift the container , pallet (f or “pallet on ly” stac king), o r paper stac k off the platform.

2-10 Operator Guide

Managing the printer

4. Carry the loaded container, pallet, or paper stack to a nearby table or paper cart.

5. If you are using a container or pallet, empty it and return it to the stacker bin.

Points to note for containers:

• The empty container must be the same size as the

previous container if the bin is in an auto switching combination, or if the print job is not complete and stacking continues into the bin.

• A different size container may be used if the bin is not

selected for use or is not in an auto switching combination.

• To switch from containerless stacking to stacking in a

container or on a pallet (for “pallet only” stacking), press and release the green button on top of the stacker bin platform.

Operator Guide 2-11

Managing the printer

• To switch from stacking into a container or pallet to

containerless stac king, sl ide the gree n tab (loca ted on to p of the stacker bin platform) forward until you hear a click. The following figure shows the green tab location.

6. Firmly push the platfo rm back to its original position and close the bin doors. The bin elevator rises, and the bin is again ready for use.

NOTE : The platform does not rise until you ha ve op ened and closed both bin doors.

If the bin is not empty, the elevator remains down, and a message appears on the printer control console and the controller display telling you to empty the bin.

2-12 Operator Guide

3. Managing the system

This chapter provides management-related information that pertains to the system as a whole such as starting, stopping, a nd rebooting the system and operating the tape drives.

Starting, stopping, and rebooting the system

Shut down and reboot the system only when you are directed in the “Troubleshooting” chapter of this guide; or after loading new software, such as Novell NetWare or AppleTalk gateways.

CAUTION

Do not use either of the following methods to shut down the controller:

• The Quit option on the pull-down menu of any window

• The Exit option on the Workspace pop-up menu

Powering on the controller

Wait at least one minute after power has been switched off before continuing. Then switch on power to the controller components in the following order:

1. Any external SCSI devices, starting with the unit with the SCSI terminator and following the connection chain toward the Sun workstation

2. Other peripherals

3. Monitor

4. Sun workstation

When the operating system finishes rebooting, the Xerox application software starts. When the DocuSP Print Services window displays, power on the printer.

Operator Guide 3-1

Managing the system

Powering on the printer

Holding queues

1. Make sure the p rinter pow er cord is securely plu gged int o the power receptacle, and the power button is pr essed on.

2. Log on as the Administrator or Trusted User.

3. On the DocuSP Print Services window, select [Printer On] from the Printer menu.

Before rebooting or powering off the system, hold all active queues. A he l d q ueu e does not release any jobs for printing, nor accept any jobs that are sent to it .

On the Queue Manager window, do the following for each active queue:

1. Right click the queue name.

2. From the Properties menu, select [Do Not Accept Jobs] or [Do Not Release J obs], as appropriate.

To hold all queues:

1. Right click in the queue list section, and sele ct [Select All] from the pop-up menu.

2. Right click again in the queue list section and select [Do Not Accept Jobs].

3. Right click in the queue list section, and select [Do Not Release Jobs].

Releasing queues

After rebooting or powering on the system, release all held queues.

On the Queue Manager window, do the following for each active queue:

1. Right click the queue name.

2. Fro m the pop- up men u, sel ect [Acce pt Jobs] or [Release Jobs], as appropriate.

To release all queues:

1. Right click in the queue list section, and sele ct [Select All] from the pop-up window.

3-2 Operator Guide

2. Right click again in the queue list section, and select [Accept Jobs].

3. Right click in the queue list section, and select [Release Jobs].

Rebooting the system (warm boot)

1. On the DocuSP Print Services window, click the [Queue Manager] icon.

2. Hold all queues. (Refer to “Holding queues,” earlier in this chapter.)

3. On the DocuSP Print Services window, select [Exit] from the System menu. All GUI windows disappear.

4. Open a Terminal window, as follows: a. Right click on the screen background.

Managing the system

b. From the Workspace pop-up menu, select [Tools]. c. From the Tools menu, select [Terminal].

5. In the Terminal window, log on as root user.

6. Enter:

sync; sync; reboot

7. When the DocuSP Print Service window reopens, log on as Trusted Us er or Administrator.

8. P ow er on the printer by se lecting [P rinter On] fr om the Printer menu.

9. Release all held queues. (Refer to “Releasing queues,” earlier in this chapter.)

Performing a deferred shutdown and reboot

Use this procedure when the system requests a reboot during a recovery, and you want to wait for queued jobs to finish printing.

1. On the DocuSP Print Services window, log on as Administrator or Trusted User.

2. Hold any a ctiv e q ueues . (Ref e r to “H olding queue s, ” earlie r in this chapter.)

3. On the DocuSP Print Services window, select [Shutdown] from the System menu.

Operator Guide 3-3

Managing the system

Performing an immediate shutdown and reboot

4. When the DocuSp Print Services window closes and an ok prompt appears at the bottom of the screen, enter boot.

5. When the DocuSP Print Services window reopens, release all held queues. (Refer to “Releasing queues,” earlier in this chapter.)

Use this procedure when the system requests a reboot during a recovery without waiting for queued jobs to finish printing.

1. On the DocuSP Print Services window, log on as Administrator or Trusted User.

2. Hold any active queues. (Refer to “Holding queues,” earlier in this chapter .)

3. On the DocuSP Print Services window, select [Immediate Shutdown] from the System menu.

4. Click [Yes] on the confirmation window.

5. When the DocuSp Print Services window closes and an ok prompt appears at the bottom of the screen, enter boot.

6. When the DocuSP Print Services window reopens, release all held queues. (Refer to “Releasing queues,” earlier in this chapter.)

Restarting the DocuS P software

1. On the DocuSP Print Services window, log on as Administrator or Trusted User.

2. Hold any active queues. (Refer to “Holding queues,” earlier in this chapter .)

3. On the DocuSP Print Services window, select [Restart] from the System menu.

4. Wait for the DocuSP Print Services window to close and reopen.

5. Release all held queues. (Refer to “Releasing queues,” earlier in this chapter.)

3-4 Operator Guide

Powering off the system

You may be required to power down the system under the following conditions:

• Work is being done on an attached printer.

• The Sun workstation is being moved.

• SCSI peripherals are being added or removed.

• A power outage is planned.

• The Sun works tation is receiving hardware maintenance.

• The DocuSP controller will not be in use for an extended period.

The Sun workst ation should run continuously. Refer to the Sun hardware manuals for recommendations for when to power off the system.

Managing the system

CAUTION

Do not shut down DVD play e rs a nd SCSI tape drives unless you are powering off the entire system.

1. Log on as Administrator or Trusted User.

2. Hold any a ctiv e q ueues . (Ref e r to “H olding queue s, ” earlie r in this chapter.)

3. Select [Printer Off] from the Printer menu.

4. Select [S hutdown] from the System menu.

5. Click [Yes] on the confirmation window.

6. When the DocuSP Print Services window closes and an ok prompt appears at t he bottom of the screen, switch off power to the computer components in the following order:

a. Any external SCSI devices, such as disk drives, tape

drives, or DVD players b. Any other peripher al devices, such as modems c. Sun workstation d. Monitor

7. When the DocuSP software is running again, resubmit any documents that had not completed printing.

Operator Guide 3-5

Managing the system

Performing an emergency power off

Disconnect the power cable from the power outlet immediately after powering off, and contact your Xerox service representative.

Use this procedure to switch off power quickly if any of the following occurs:

• The equipm ent emits unusual odors or makes unusual noises.

• The power cable is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device is switched.

• Liquid is spilled into the equipment.

• The equipment is exposed to water damage or flooding.

• Any part of the equipment is damaged.

Powering off the controller

CAUTION

This procedure may corrupt the DocuSP software or result in data loss. Use it only in emergency.

1. On the DocuSP Print Services window, select [Immediate Shutdown] from the System menu.

2. After the DocuSP Print Services window has closed, shut off the power to the controller by one of the following methods:

• Switch off the controller po wer s witch, located on the front

of the processor.

• Grasp the controller plug firmly and pull it from the wall

outlet.

WARNING

Do not grasp the cable to pull out the plug.

• Switch off the controller power strip.

NOTE: This method powers off everything that is plugged into the power strip, including the processor, monitor, QIC tape drive, 36-track tape drive, and external hard disk drive.

3-6 Operator Guide

Managing the system

Powering off the printer

1. P o wer off the controller.

2. Shut off powe r to the printer by one of the following methods:

• Open the right front door of the printer and press the

power button.

• (U. S. only) Grasp the printer plug firmly and pull it from

the wall outlet.

WARNING

Do not grasp the cable to pull out the plug.

Operator Guide 3-7

Managing the system

• Open the left door of the printer, and push down circuit

breakers CB101, CB102, and CB103.

Figure 3-1. Circuit breaker locations

Operating the 18/36 track tape drive

The external 18/36 track tape drive uses 1/2-inch cartridge tapes. You can use it to load resources a nd to subm it offlin e print jobs.

Powering on the tape drive

Press the Power button on the front of the drive. The drive displays the name of each diagnostic test while

performing it.

3-8 Operator Guide

1. P ower s witch

Managing the system

2. Message display

Powering off the tape drive

1. Press the Ready button.

2. Unload any tape cartridge.

Operator Guide 3-9

Managing the system

Placing the tape drive online

3. Press the Power button.

1. Load a tape cartridge in the drive.

2. Press the Ready button.

If a tape is loaded but the drive is not online, press the Ready button to place the drive online.

Loading a tape

Before loading a tape, check the cartridge for damage.

A damaged cartridge can prevent the tape from threading correctly and can damage the tape drive.

Do not load a cartridge if:

• The case is cracked or broken.

• The leader block (the blank section at the beginning of the

• The file protec t selector or sensor is damaged.

• The label is peeling.

CAUTION

tape) or its latch is broken.

• The case contains any liquid.

• The tape was wound completely out of the cartridge, then reattached to the cartridge reel.

3-10 Operator Guide

Managing the system

If a cartridge is damaged, substitute one that contains a backup version of the data.

1. Hold the cartridge with the smooth side on top and the lea der block toward the drive.

CAUTION

Never force a cartridge into the tape drive.

2. Slide the cartridge into the entry slot of the tape drive until it stops.

After about 15 seconds, the tape is loaded. The message window displays Online, and indicates whether the cartridge is file protected (F) or unprotected (U).

Operator Guide 3-11

Managing the system

Unloading a tape

Automatic

procedure

Manual procedure 1. Press the Ready button to take the tape drive offline.

When a job is finished, the tape drive rewinds the tape and unloads and ejects the cartridge.

2. Press the Unload button.

1. Unload button

2. Ready button The message window indicates when the tape drive is

rewinding or unl oa di ng .

Guidelines for handling cartridges

• Never pry open the feed slot door of the tape driv e.

• Never force a tape cartridge into or out of the tape drive.

• Never leave a cartridge in t he tape drive while powering off. This could damage data on the tape and the tape drive components.

• Store cartridges vertically in a clean area that has the same temperature and humidity as the tape drive location.

If the storage environment is different, bring the cartridges into the tape system environment 24 hours before using them.

• Never remove the protective wrapping until you are ready to use the cartridge.

3-12 Operator Guide

Managing the system

• Every time you pick up a cartridge, ensure that the leader block is latched.

• Never carry two or more cartridges loose in a container. Leader blocks can snag on other cartridges and unlatch.

• Keep cartridges clean and dry.

• Never release a leader block and pull tape from a cartridge.

• Never open a cartridge.

• Never expose tape or a cartridge to direct sunlight.

• Never smoke near the tape drive or cartridge storage areas. Tobacco smoke and ash are damaging to tapes.

• Never place cartridges near electric motors or any other magnetic sources that may erase data.

• To clean a cartridge, wipe off dust, di rt, an d moisture with a lint-free cloth.

If you must u se a cleaning solutio n, make sure it is fo rmulated for tape cartridges. Nev e r allo w the solution to touch th e tape .

• If a leader b loc k comes of f and ther e is no o ther dam age , yo u can use a leader block repair kit to reattach the block. You can then use the cartridge one more time to copy the data onto a new cartridge.

• If a label starts to peel, replace it immediately.

• Do not write on a label that is on a cartridge. Write a new label, remove the old one, and replace it with the new one.

Operator Guide 3-13

Managing the system

• Place the two la bels in the r ecessed ar eas of the cartridge as shown below:

1. Customer label on top

2. Volume and serial number label on the side opposite the thumbwheel

• Write on labels with markers that do not smear.

• Use only labels that leave no residue when removed.

Settin g file prot ection

To make a ta pe read-o nly, turn the thumbwheel o n the side o f the cartridge until a white dot appears in the window.

To enable writing to the tape, turn the thumbwheel until the dot is not visible.

Figure 3-2. File protection dot

3-14 Operator Guide

Printing the online Help documentation

You can print out the entire set of Help docume nta ti on scree ns from the controller as a single document.

1. From the Help pull-down menu, lo cated in the upper-left corner fn the DocuSP window, select [Print Help Documentation...].

2. On the Print Help Documentation window, select from the Queue menu the queue to which you want to send the Help file to print.

3. Click [OK]. The printer prints out the entire set of Help windows.

Managing the system

Operator Guide 3-15

Managing the system

3-16 Operator Guide

Paper c ar e

Storing paper

4. Maintaining the system

This chapter provides information on p aper care, on adding and replacing consumable supplies such as dry ink, and on cleaning the various areas of the system, including the tape drives.

Correct storage and handling of media prevents jams and delays, and ensures optimum pro ductivity.

It is important to store paper correctl y. Temperat ure and hu midity affect the way your printer processes paper. Store paper in the cartons it came in . To reduce the possibility of moisture absorption, always place cartons on a wooden pallet or store them in a cabinet off the floor.

After removing the paper from its carton, always store it:

• In its wrapper

• On a flat surface

• In a closed cabinet

• In a cool, dry area

• In 68 to 76oF / 20 to 24.4oC

• In 35% to 55% humidity

Operator Guide 4-1

Maintaining the system

Figure 4-1. Storing paper correctly

Figure 4-2. Recommended temperature and humidity for paper storage

4-2 Operator Guide

Xerox DocuPrint 100, DocuPrint 115, DocuPrint 135, DocuPrint 155, DocuPrint 180 Operators Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of contents

Laser safety

Safety

Ozone information: U. S. only

Operation safety: U. S.

Operation safety: Eur o pe

Warning markings

Electrical supply

Ventilation

Operator accessible areas

Maintenance

Before cleaning your product

CE mark: Europe only

Radio and telecommunications equipment directive (Europe only)

For further information

About this guide

Contents

Introduction

Conventions

Documentation

DocuPrint 100/115/135/155/180 EPS documentation

Printing the customer documentation

1. Overview

Functional overview

Host connectivity options

Data formats supported

Stock specifications

Stock sizes

Paper weights

Special stocks

General paper characteristics to look for

Graphical user interface overview

Printing process and job flow

Printer overview

Printer components

Printer control console

Sample tray

Attention light

Purge tray

Feeder trays

Stacker bins

Feeder/stacker modules

Printer configurations

Printer options

Bypass transport

Support and interface with feeders

Paper paths

7 by 10 inch enablement kit

Printer paper path

Bypass transport paper path

Controller overview

Controller components

Sun Blade workstat ion

External components and options

Controller stand

Online and offline interfaces

Moving the contr o lle r

Tape drives overview

Paper sizing and print speed

Long and short edge feeding

Paper width and throughput speed (LCDS printing only)

Paper size and pitch mode minimum and maximum

Feed direction for standard paper sizes

2. Managing the printer

Controlling the printer

Interrupting printing

Resuming printing

Powering on the printer

Powering off the printer

Powering off the printer immediately

Adjusting the registration transport roll levers for heavy paper

Loading paper

Unloading a stacker bin

3. Managing the system

Starting, stopping, and rebooting the system

Powering on the controller