Xerox DOCUMENT CENTRE 265 User Manual
Xerox Document Centre 470 DC/ST
Reference Guide
February 2000 701P34115
460 DC/ST
265 DC/ST
255 DC/ST
240 DC/ST
Document Centre STDocument Centre DC
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Quick Reference
Document Centre
470/460/265/255/240 DC/ST
Reference Guide
February 2000 701P34115
Xerox Document Centre Model _______________
Serial Number ____________________________
If you have a problem or need supplies:
In the USA
Calling for Service and ordering Replaceable Units 1-800-821-2797 (USA)
Ordering Supplies 1-800 822-2200 (USA)
In Canada
Calling for Service 1-800-939-3769 (Canada)
Ordering Supplies and Replaceable Units 1-800-668-0199 (Canada)
Xerox Corporation
Global Knowledge & Language Services
800 Phillips Road - Bldg 845-17S
Webster, New York 14580
USA
©2000 by Xerox Corporation. All rights reserved.
Printed in the United States of America
Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by
statutory or judicial law or hereinafter granted, including without limitation material generated from the software
programs that are displayed on the screen such as icons, screen display looks, etc.
XEROX®, The Document Company® and the stylized X and identifying product names and numbers are registered
trademarks of XEROX CORPORATION and Xerox Canada Ltd. is a licensee of all the trademarks.
md
, Les Gens De Documentsmd, le X stylisé et Document Centre sont des marques de commerce de Xerox
Xerox
Corporation pour lesquelles Xerox Canada ltée détient des permis d'utilisation.
The Document Centre ST model includes an implementation of LZW licensed under U.S. Patent 4,558,302.
Product names used in this guide may be trademarks or registered trademarks of their respective companies and are
hereby acknowledged.
This document contains images of screens that were created using Zinc Application Framework software version 3.5
© January 1997 Zinc Software Inc.
As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
Terra Choice Environmental Services Inc. of Canada has verified that this Xerox product conforms to all applicable
Environmental Choice EcoLogo requirements for minimized impact to the environment.
While the information in this Guide is correct at the time of first publication, Xerox reserves the right at any time to
change the information without notice. Changes are made periodically to this document. Changes and technical updates
will be added in subsequent editions.
ii Xerox Document Centre Reference Guide
The Document Centre ST model includes software provided by the Internet Software Consortium.
Copyright (c) 1995, 1996, 1997, 1998, 1999
The Internet Software Consortium - DHCP. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of conditions and the following
disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided with the distribution.
Neither the name of The Internet Software Consortium - DHCP nor the names of its contributors may be used to endorse
or promote products derived from this software without specific prior written permission.
This Software Is Provided By The Internet Software Consortium And Contributors "As Is" And Any Express Or
Implied Warranties, Including, But Not Limited To, The Implied Warranties Of Merchantability And Fitness For A
Particular Purpose Are Disclaimed. In No Event Shall The Internet Software Consortium Or Contributors Be Liable For
Any Direct, Indirect, Incidental, Special, Exemplary, Or Consequential Damages (Including, But Not Limited To,
Procurement Of Substitute Goods Or Services; Loss Of Use, Data, Or Profits; Or Business Interruption) However
Caused And On Any Theory Of Liability, Whether In Contract, Strict Liability, Or Tort (Including Negligence Or
Otherwise) Arising In Any Way Out Of The Use Of This Software, Even If Advised Of The Possibility Of Such
Damage.
Xerox Document Centre Reference Guide iii
Radio Frequency Notice
US Federal Communications Commission
This equipment has been tested and found to comply with the
Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
l
Reorient or relocate the receiving antenna
l
Increase the separation between the equipment and
receiver
l
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected
l
Consult the dealer or an experienced radio/TV technician
for help
Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the authority
granted by the FCC to operate this equipment.
Canadian EME
This Class B digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe B est conforme la norme
NMB-003 du Canada.
iv Xerox Document Centre Reference Guide
Telephone Requirements Notice
US Federal Communications Commission
1. The FCC has established rules that permit this device to be
directly connected to the telephone network. Standardized jacks
are used for these connections. This equipment should not be
used on party lines or coin lines.
2. If this device is malfunctioning, it may also be causing harm to
the telephone network; this device should be disconnected until
repair has been made. If this is not done, the telephone company
may temporarily disconnect service.
3. The telephone company may make changes in its technical
operations and procedures; if such changes affect the
compatibility or use of this device, the telephone company is
required to give adequate notice of the changes. You will be
advised of your right to file a complaint with the FCC.
4. If the telephone company requests information on what
equipment is connected to their lines, inform them of:
A. the telephone number this unit is connected to.
B. the ringer equivalence number.
C. the USOC jack required.
D. the FCC Registration number.
Items ‘B’ and ‘D’ are indicated on the label.
The Ringer Equivalence Number (REN) is used to determine
how many devices can be connected to your telephone line. In
most areas, the sum of the RENs of all devices on any one line
should not exceed five (5.0). If too many devices are attached,
they may not ring correctly.
Service Requirements
In the event of equipment malfunction, all repairs should be
performed by Xerox or authorized agent. It is the responsibility
of users requiring service to report the need for service to Xerox
or to an authorized agent. Service can be obtained at:
Xerox Customer Support
1301 Ridgeview Drive, Bldg. 301
Lewisville, TX 75067
Telephone: (800) 821-2797
Xerox Document Centre Reference Guide v
Canadian Industry Requirements
Notice: The Canadian Industry Canada label identifies certified
equipment. This certification means that the equipment meets
certain telecommunications network protective, operational and
safety requirements. The Department does not guarantee the
equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the
company’s inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly
(telephone extension cord). The customer should be aware that
compliance with the above conditions may not prevent degradation
of service in some situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and internal
metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections
themselves, but should contact the electric inspection authority, or
electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes
the percentage of the total load to be connected to a telephone loop
that is used by the device, to prevent overloading. The termination
on a loop may consist of any combination of devices subject only to
the requirement that the total of the Load Numbers of all the devices
does not exceed 100.
For service in Canada call (800) 939-3769
vi Xerox Document Centre Reference Guide
In the USA, it’s Illegal to copy the following
Congress, by statute, has forbidden the copying of the following
items. Penalties of fine or imprisonment may be imposed on those
guilty of making such copies. This list is not all-inclusive. In case of
doubt, consult your attorney.
1. Copyrighted material, unless permission of the copyright owner
has been obtained or the copying falls within the “fair use” or
library reproduction provisions of the copyright law. Further
information of these provisions may be obtained from the
Copyright Office, Library of Congress, Washington, DC 20559
(circular R21).
2. United States Government obligations or securities such as:
l
Certificates of Indebtedness
l
Coupons from Bonds
l
Gold and Silver Certificates
l
Treasury Notes and United States Bonds
l
Federal Reserve and Federal Reserve Bank Notes
l
Certificates of Deposit
l
National Bank currency
l
Fractional Notes
l
Paper money and Postal Money Orders
l
Bonds and obligations of certain agencies of the
government, such as FHA
l
Bonds. (US Savings Bonds may be photographed only for
publicity purposes in connection with the campaign for the
sale of such bonds)
l
Internal Revenue Stamps. (If it is necessary to copy a legal
document on which there is a cancelled revenue stamp, this
may be done provided the reproduction of the document is
performed for lawful purposes)
l
Postage Stamps, cancelled or uncancelled. (For philatelic
purposes, postage stamps may be photographed provided
the reproduction is black and white and less than 3/4 or
more than 1 1/2 times the linear dimensions of the original)
l
Bills, checks, or drafts for money drawn by or on authorized
offices of the United States
Xerox Document Centre Reference Guide vii
l
Stamps and other representatives of value, of whatever
denomination, which may be or have been issued under any
Act of Congress
3. Adjusted compensation Certificates for veterans of the World
Wars.
4. Obligations or Securities of any foreign government, bank, or
corporation.
5. Certificates of Citizenship or Naturalization. (Foreign
naturalization certificates may be photographed).
6. Passports. (Foreign passports may be photographed).
7. Immigration papers.
8. Badges, identification cards, passes or insignias carried by
military or Naval personnel, or by members of the various
Federal Departments and Bureaus, such as the FBI and Treasury
(unless the photograph is ordered by the head of such
Department or Bureau).
9. Copying of the following is also prohibited in certain states:
automobile licences, driver’s licenses, and automobile
Certificates of Title.
10. Draft Registration cards and Selective Service Induction papers
which bear any of the following information:
l
Registrant’s earnings or income
l
Registrant’s dependency status
l
Registrant’s court record
l
Registrant’s previous military service
l
Registrant’s physical or mental condition
Exception:
US Army and Navy discharge certificates may be
photographed.
viii Xerox Document Centre Reference Guide
Table Of Contents
1. Safety Notes ................................................................................................... 1-1
Symbology ................................................................................................... 1-2
Electrical Safety ........................................................................................... 1-2
Emergency Power Off ................................................................................. 1-3
Ozone Information ....................................................................................... 1-4
Laser Safety ................................................................................................. 1-5
Table of Contents
Operational Safety ....................................................................................... 1-6
Safety Extra Low Voltage Approval ........................................................... 1-8
2. Start Here ........................................................................................................ 2-1
Terms and Typeface .................................................................................... 2-2
Default .............................................................................................. 2-2
Image Orientation ............................................................................. 2-2
Paper Orientation ............................................................................. 2-2
Interchangeable Terms ..................................................................... 2-2
Typefaces ............................................................................................... 2-3
Information Sources .................................................................................... 2-4
At the Machine ........................................................................................ 2-4
At the Workstation (for ST Models) ......................................................... 2-4
Used by the Machine Administrator ........................................................ 2-4
Xerox Document Centre Reference Guide i
Frequently Asked Questions ................................................................... 2-5
My Document Centre looks different-Why? ...................................... 2-5
Are there other options available? .................................................... 2-5
What is the difference between DC and ST? .................................... 2-5
Where is Information about Copying? ............................................... 2-6
What are System Management Tools? ............................................. 2-6
Where is network connectivity information? ...................................... 2-6
3. Product Overview ........................................................................................... 3-1
Hardware Component Diagram .................................................................. 3-2
Document Feeder and Scanner .................................................................. 3-3
Document Glass ........................................................................................... 3-4
Paper Trays (Trays 1 - 4) ............................................................................. 3-5
Paper Tray Management System ............................................................ 3-5
Auto Tray Switching ................................................................................. 3-6
Bypass Tray (Tray 5) .................................................................................... 3-7
High Capacity Feeder (Tray 6) .................................................................... 3-8
User Interface ............................................................................................... 3-9
Touch Screen ........................................................................................ 3-11
Finisher ....................................................................................................... 3-12
Offsetting Catch Tray ................................................................................. 3-13
Convenience Stapler .................................................................................. 3-14
4. Making Copies ................................................................................................ 4-1
Basic Copying Tab ....................................................................................... 4-2
Output ...................................................................................................... 4-3
Sorting options .................................................................................. 4-3
Stapling options .................................................................................4-3
2 Sided Copy ........................................................................................... 4-4
More... ............................................................................................... 4-5
Side 2 Rotation .................................................................................. 4-5
Reduce / Enlarge ..................................................................................... 4-6
Normal Setting .................................................................................. 4-7
Entering numbers from the keypad ................................................... 4-7
Custom Setting .................................................................................. 4-8
Paper Supply ........................................................................................... 4-9
More... ............................................................................................... 4-9
ii Xerox Document Centre Reference Guide
Image Adjustment Tab .............................................................................. 4-10
Image Quality ........................................................................................ 4-11
Original Type .................................................................................. 4-11
Lighten/Darken ............................................................................... 4-12
Background Suppression ............................................................... 4-12
More Image Quality ............................................................................... 4-13
How to use the Image Quality settings ........................................... 4-14
How to use the More Image Quality settings .................................. 4-15
Bound Originals .................................................................................... 4-16
Binding Erase ................................................................................. 4-17
Bound Originals and 1 to 2 sided copying ...................................... 4-17
Using Bound Originals with Build Job ............................................. 4-18
Copying both pages to one side of a Sheet .................................... 4-18
Edge Erase ........................................................................................... 4-19
Original Input ......................................................................................... 4-20
Auto ................................................................................................ 4-20
Manual Platen Input ........................................................................ 4-21
Mixed Size Originals ....................................................................... 4-22
Image Shift ............................................................................................ 4-24
Output Format Tab .................................................................................... 4-25
Transparency Dividers .......................................................................... 4-26
Booklet Creation ................................................................................... 4-27
Multi-Up ................................................................................................. 4-28
Covers ................................................................................................... 4-29
Notes about 2-sided covers ............................................................ 4-29
Invert Image .......................................................................................... 4-31
Table of Contents
Job Assembly Tab .................................................................................... 4-32
Build Job ............................................................................................... 4-33
Sample Set ........................................................................................... 4-34
Stored Programming ............................................................................. 4-35
5. Fax (Optional Feature) ................................................................................. 5 - 1
Setting Up a Network Fax ......................................................................... 5 - 2
Fax Repository Setups .............................................................................. 5 - 3
Getting to the Fax Feature ........................................................................ 5 - 4
Sending a Fax ............................................................................................ 5 - 5
Xerox Document Centre Reference Guide iii
Basic Faxing Screen .................................................................................. 5 - 6
Dialing Options ...................................................................................... 5 - 6
Dialing Characters ................................................................................. 5 - 7
Dial Pause [,] ................................................................................... 5 - 7
Long Pause [I] ................................................................................. 5 - 7
Group Dial [\] ................................................................................... 5 - 8
Mask Data [/] ................................................................................... 5 - 8
Password Check Switch [S] ............................................................ 5 - 8
Wait for network tone detection [W] ................................................5 - 8
Pulse-to-Tone Switch [:] .................................................................. 5 - 9
Local ID [+] Character Check [+] ..................................................... 5 - 9
Local ID [space] Character Check [] ...............................................5 - 9
Begin DTMF [*] ................................................................................ 5 - 9
End DTMF [#] .................................................................................. 5 - 9
Phone List ............................................................................................ 5 - 10
Resolution ............................................................................................ 5 - 11
Sides Scanned .................................................................................... 5 - 11
More Fax Features screen ....................................................................... 5 - 12
Image Quality ...................................................................................... 5 - 13
Delayed Send ...................................................................................... 5 - 14
Original Input .......................................................................................5 - 15
Auto ............................................................................................... 5 - 15
Manual Platen Input ...................................................................... 5 - 15
6. Network Scanning (Optional Feature) ......................................................... 6 -1
Scanning resources .................................................................................... 6 -2
Template Overview .....................................................................................6 -3
Scrolling through the Template List .................................................. 6 -3
Selecting the correct Distribution Template .....................................6 -4
Making Templates ............................................................................ 6 -4
Changing Preprogrammed Template Selections ............................. 6 -4
How to scan a document ............................................................................ 6 -5
Basic Scanning Tab .................................................................................... 6 -6
More Scan Features tab .............................................................................. 6 -9
Filing Setups .............................................................................................. 6 -10
iv Xerox Document Centre Reference Guide
7. Job Status ...................................................................................................... 7-1
Job Status .................................................................................................... 7-2
Scrolling through the Job Status List ................................................ 7-2
Other Queues ......................................................................................... 7-4
Managing the Job Queue ........................................................................ 7-5
Job Commands ................................................................................ 7-5
Required Resources ......................................................................... 7-6
8. Machine Status .............................................................................................. 8-1
Machine Information Tab ............................................................................ 8-2
Machine Details ...................................................................................... 8-3
Paper Tray Status ................................................................................... 8-4
Billing Counters ....................................................................................... 8-5
Print Reports ........................................................................................... 8-6
The Faults Tab ............................................................................................. 8-7
The Supplies Tab ......................................................................................... 8-8
9. Tools ................................................................................................................ 9-1
System Management Tools Overview ....................................................... 9-2
Tools Screen 1 - System Settings .............................................................. 9-3
Tools Screen 1 - Screen Defaults and Auditron Administration ............. 9-4
Tools Screen 1 - Feature Defaults and Network Connectivity ................ 9-5
Tools Screen 2 - Supplies, Configuration, Tests, Power Saver .............. 9-6
Tools Screen 3 - Setups and Software Upgrade ....................................... 9-7
System Settings Screen 1 ........................................................................... 9-8
System Settings Screen 2 ........................................................................... 9-9
System Settings Screen 3 ......................................................................... 9-10
Paper Management System ................................................................. 9-11
Paper Attributes .............................................................................. 9-11
Tray Settings .................................................................................. 9-11
Tray Management ......................................................................... 9-12
Tray Settings .................................................................................. 9-13
Stock Settings ................................................................................. 9-15
Default Stock .................................................................................. 9-16
Paper Substitution .......................................................................... 9-17
Standard Size Required ................................................................. 9-18
Table of Contents
Xerox Document Centre Reference Guide v
Audio Tones .......................................................................................... 9-19
Display Brightness ................................................................................. 9-20
Time and Date ....................................................................................... 9-21
Set Date and Time .......................................................................... 9-21
Greenwich Mean Time Offset .........................................................9-21
Timers .................................................................................................... 9-22
Configuration Report ............................................................................. 9-23
Job Sheets ............................................................................................. 9-24
Banner Sheets ................................................................................ 9-24
Fax Status Sheets ........................................................................... 9-24
Error Sheets .................................................................................... 9-24
Stock Choice ................................................................................... 9-24
Scan Status Sheets ......................................................................... 9-24
Reduce and Enlarge Presets ................................................................. 9-25
Measurements ....................................................................................... 9-26
Document Scanner Size Sensing ..........................................................9-27
Relative Humidity Adjustment ................................................................ 9-28
Display Options ..................................................................................... 9-29
Image Rotation ...................................................................................... 9-30
Contention Management ....................................................................... 9-31
Single Job Mode .................................................................................... 9-32
Output Options ...................................................................................... 9-33
Thin Stapled Sets ............................................................................ 9-33
Out Of Staples Option ..................................................................... 9-34
Output Location for Non-Stapled Jobs ............................................ 9-34
Within Job Offsetting ....................................................................... 9-34
Electronic Hole Removal ....................................................................... 9-35
Feature Defaults (Copy jobs) .................................................................... 9-36
Screen Defaults .......................................................................................... 9-37
Online/Offline ............................................................................................. 9-38
Connectivity and Network Setup .............................................................. 9-39
Supplies Management ............................................................................... 9-40
Service Plan .................................................................................... 9-40
Replacement Method ...................................................................... 9-40
Warning Messages Notices ............................................................9-40
Feed Roll Cartridge Replacement ................................................... 9-40
Resetting the Feed Roll Cartridge Counters ................................... 9-41
vi Xerox Document Centre Reference Guide
Power Saver Administration ..................................................................... 9-42
Low Power Mode Indications ................................................................ 9-42
Power Saver Timer Values ................................................................... 9-43
Configuration and Setup ........................................................................... 9-44
50/60 Hz ......................................................................................... 9-44
Document Scanner Cover Color ..................................................... 9-44
Optional Services ........................................................................... 9-44
Paper Tray Registration Setup ....................................................... 9-44
Xerox Customer Call Center ........................................................... 9-45
Disk Finisher Setup ........................................................................ 9-45
Software Reset ........................................................................................... 9-46
Machine Tests ........................................................................................... 9-47
Image Quality Tests and Patterns ......................................................... 9-48
Xerographic System Routine ................................................................ 9-49
User Interface Tests ............................................................................. 9-50
Video Path Diagnostics Test ................................................................. 9-52
Echo Tests ............................................................................................ 9-53
Network Connectivity Test .................................................................... 9-54
Customer Software upgrade ................................................................. 9-55
Upgrading Machine Software ......................................................... 9-55
10. Tracking Usage .......................................................................................... 10-1
Table of Contents
Auxiliary Accounting Devices .................................................................. 10-2
Installing an Auxiliary Accounting Device .............................................. 10-2
Auxiliary Device Notes .......................................................................... 10-3
Auxiliary Interface Setup ....................................................................... 10-4
Job Timer ........................................................................................ 10-4
Large Image Counter ...................................................................... 10-5
Print Job Control ............................................................................. 10-5
Internal Auditron ........................................................................................ 10-6
Internal Auditron Overview .................................................................... 10-7
Planning an Auditron System ................................................................ 10-8
Planning User Accounts ................................................................. 10-8
Planning General Accounts ............................................................ 10-9
User and General Account Combinations .................................... 10-10
Managing Data and other considerations ........................................... 10-11
Auditron Report Software ............................................................. 10-11
Assign a Backup Auditron Administrator ...................................... 10-11
Prevent unauthorized use of the Copier ....................................... 10-11
Xerox Document Centre Reference Guide vii
Setting up your Internal Auditron System ............................................. 10-12
Initializing the Auditron System ..................................................... 10-12
Changing the Tools password ................................................................ 10-14
Auditron Initialization ........................................................................... 10-15
User Accounts and Access Rights ...................................................... 10-16
Access ........................................................................................... 10-17
Default Account ............................................................................. 10-17
Auditron General Accounts .................................................................. 10-18
Network Accounting Overview (Optional Feature) ............................... 10-19
Types of Tracked Data ........................................................................ 10-20
Using Network Accounting .................................................................. 10-21
Logging In and Out of the Document Centre ....................................... 10-22
Setting Up Network Accounting ........................................................... 10-23
EQUITRAC System 4 OfficeTracTM Software Overview ....................10-27
Setting up your site ....................................................................... 10-27
Setting up Accounts ...................................................................... 10-29
Generating Reports ....................................................................... 10-30
11. Sixth Sense ................................................................................................. 11-1
Connecting the Telephone Line ................................................................11-2
Remote Data Transfer Setups ................................................................... 11-3
Dial Out Information ............................................................................... 11-4
Dial Type ............................................................................................... 11-5
Enable Incoming Calls ........................................................................... 11-6
Entering the Outlet Telephone Number ................................................. 11-7
Using a PhoneShare Device ................................................................. 11-8
Troubleshooting ......................................................................................... 11-9
12. Reference .................................................................................................... 12-1
Copy Job Default Settings ........................................................................ 12-2
Tools Defaults .......................................................................................... 12-13
Relocating your Document Centre ......................................................... 12-20
The ENERGY STAR® Program ............................................................... 12-22
Low Power Indications ......................................................................... 12-23
Setting Tray 6 to hold either A4 or 8.5 x 11 inch paper ........................ 12-25
Material Safety Data Sheets .................................................................... 12-26
viii Xerox Document Centre Reference Guide
Document Centre Document Security Note .......................................... 12-29
Greenwich Mean Time Offset ................................................................. 12-31
Xerox on the Web .................................................................................... 12-33
13. Paper & Stock ............................................................................................. 13-1
Paper and Stock Performance Information ............................................. 13-2
Paper Handling Guidelines ............................................................. 13-2
Paper Tray Media Capability .......................................................... 13-3
General Stapling Guidelines ........................................................... 13-4
Loading Types of Common Stock ......................................................... 13-11
Document Feeder Paper Stock information .......................................... 13-13
Paper Loading, Storage and Handling .................................................. 13-15
14. Machine Maintenance ................................................................................ 14-1
Power On Procedures ............................................................................... 14-2
Power Off Procedures ............................................................................... 14-3
Machine Faults ........................................................................................... 14-5
Replaceable Units and Supplies .............................................................. 14-8
Expected life of Replaceable Units ................................................. 14-8
Reordering Replaceable Units and Supplies .................................. 14-9
Cleaning the Machine .............................................................................. 14-10
15. Problem Solving ......................................................................................... 15-1
General Operating Guidelines .................................................................. 15-2
Calling the Welcome Center ..................................................................... 15-3
Diagnostic Tools ........................................................................................ 15-4
Troubleshooting Tips ...................................................................... 15-6
16. Glossary ...................................................................................................... 16-1
Index
Table of Contents
Xerox Document Centre Reference Guide ix
x Xerox Document Centre Reference Guide
1. Safety Notes
Your Xerox product and supplies have been designed and tested to meet strict safety
requirements. These include safety agency examination and approval, and compliance to
established environmental standards. Please read the following instructions carefully before
operating the machine and refer to them as needed to ensure the continued safe operation of your
machine. The safety testing and performance of this product have been verified using
Xerox materials only.
Follow all warnings and instructions marked on or supplied with the product.
1. Safety Notes
Xerox Document Centre Reference Guide Page 1 - 1
Symbology
This symbol on the machine indicates a heated surface.
Electrical Safety
CAUTION Ensure that the power connection for your machine satisfies these
requirements.
The Document Centre machines require a 115V outlet. The 470/
460/265/255 DC or ST each require a dedicated 20A circuit; the 240
DC or ST requires a dedicated 15A circuit.
1. The power receptacle for the machine must meet the
requirements stated on the data plate on the rear of the machine.
2. The socket outlet shall be installed near the equipment and shall
be easily accessible.
3. Use the power cable that is supplied with your Document Centre.
Do not use an extension cord or remove or modify the power
cord plug.
4. Plug the power cable directly into a correctly grounded electrical
outlet. If you are not sure whether or not an outlet is correctly
grounded, consult an electrician.
5. Do not use an adapter to connect the Document Centre to an
electrical outlet that lacks a ground connection terminal.
6. The power cord is the disconnect device for this machine.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlocks.
9. Do not push objects into slots or openings on the machine.
Electrical shock or fire may result.
10. Do not obstruct ventilation openings. These openings prevent
overheating of the Document Centre.
Page 1 - 2 Xerox Document Centre Reference Guide
Emergency Power Off
If any of the following conditions occur, turn off the Document
Centre immediately and disconnect the power cable from the
electrical outlet. Contact an authorized Xerox Service
Representative to correct the problem:
l
l
l
l
l
l
The Document Centre emits unusual odors, or makes
unusual noises.
The power cable is damaged or frayed.
A wall panel circuit breaker, fuse, or other safety device has
been tripped.
Liquid is spilled into the Document Centre.
The Document Centre is exposed to water.
Any part of the Document Centre is damaged.
1. Safety Notes
NOTE
The only method to remove all power from the Document Centre is
to disconnect the power cable from the electrical outlet.
1. Safety Notes
Xerox Document Centre Reference Guide Page 1 - 3
Ozone Information
This product produces ozone during normal operation. The ozone
produced is dependent on copy volume and is heavier than air.
Install the system in a well ventilated room with the minimum cubic
requirements size listed below. Providing the correct environmental
parameter will ensure the concentration levels meet safe limits.
The minimum cubic requirements are listed below:
Table 1: Ozone requirements
Document Centre Product Ozone Cubic requirement
470/460/265/255 DC or ST 1,060 ft
240 DC 710 ft
240 ST 1,060 ft
3
3
3
To determine if the room has the required volume to meet the ozone
requirement, the length of the room multiplied by its width and
height should be equal to or greater than the cubic volume listed
above.
If you need additional information about ozone, please request the
Xerox publication Ozone (part number 600E74140) by calling
1-800-828-6571 in the United States and Canada.
Page 1 - 4 Xerox Document Centre Reference Guide
Laser Safety
CAUTION Use of controls, adjustments or procedures other than those
specified in this guide may result in hazardous light exposure.
The Document Centre complies with international safety standards
and is certified as a Class 1 Laser Product.
With specific regard to lasers, the equipment complies with laser
product performance standards set by governmental, national, and
international agencies as a Class 1 Laser Product. It does not emit
hazardous light, as the beam is totally enclosed during all phases of
customer operation and maintenance.
1. Safety Notes
1. Safety Notes
Xerox Document Centre Reference Guide Page 1 - 5
Operational Safety
Xerox equipment and supplies have been designed and tested to
meet strict safety requirements. These include safety agency
examination, approval and compliance with established
environmental standards.
To ensure the continued safe operation of your Document Centre,
follow these safety guidelines at all times:
Always Do These
l
Always connect equipment to a correctly grounded power
outlet. If in doubt, have the outlet checked by a qualified
electrician.
l
Always follow all warnings and instructions that are marked on
or are supplied with the equipment.
l
Always exercise care when moving or relocating the
equipment. Please contact your local Xerox Service Department
to arrange relocation of the machine to a location outside of
your building.
l
Always locate the machine on a solid support surface (not on
plush carpet) that has adequate strength to support the weight of
the machine.
l
Always locate the machine in an area that has adequate
ventilation and room for servicing.
l
Always use materials and supplies that are specifically designed
for your Xerox equipment. Use of unsuitable materials may
result in poor performance and possibly a hazardous situation.
NOTE
Your Document Centre is equipped with an energy saving device to
conserve power when the machine is not in use. The machine may
be left on continuously.
Page 1 - 6 Xerox Document Centre Reference Guide
Never Do These
l
Never use an adapter plug to connect equipment to a power
source that lacks a ground connection terminal.
l
Never obstruct ventilation openings. They are provided to
prevent overheating.
l
Never push objects of any kind into the ventilation openings.
l
Never attempt any maintenance function that is not specifically
described in the Document Centre documentation.
l
Never remove any covers or guards that are fastened with
screws. There are no operator serviceable areas within these
covers.
l
Never position the machine near a radiator or any other heat
source.
l
Never override or “cheat” any of the electrical or mechanical
interlock devices.
l
Never operate the equipment if you notice unusual noises or
odors. Disconnect the power cord from the power outlet and
call the Xerox Welcome Center.
1. Safety Notes
Xerox Document Centre Reference Guide Page 1 - 7
1. Safety Notes
Safety Extra Low Voltage Approval
These Xerox Digital Copiers/Printers are in compliance with
various governmental agencies and national safety regulations. All
system ports meet the requirements for Safety Extra Low Voltage
(SELV) circuits for connection to customer-owned devices and
networks. Additions of customer-owned or third-party accessories
that are attached to these printers/copiers must meet or exceed the
requirements previously listed. All modules that require external
connection must be installed per Xerox installation procedures.
Page 1 - 8 Xerox Document Centre Reference Guide
2. Start Here
This Reference Guide contains information on both the Document
Centre ST copier/printer system and the Document Centre DC
digital copier. This Reference Guide also includes a detailed listing
of the factory default settings and problem solving tips.
Load your originals or press the Feature
button to display the screen where you can
make copies, prints or scans
2. Start Here
Press the button
for the
appropriate
feature.
Xerox Document Centre Reference Guide Page 2 - 1
Terms and Typeface
Default
The term default simply refers to the assigned value or setting that
the machine uses in the absence of input from a user. Most default
settings can be changed to accommodate specific needs.
Image Orientation
Images are oriented in one of two directions, Portrait or Landscape.
Paper Orientation
There are two paper orientations
l
l
Portrait Landscape
A
Long Edge Feed (LEF) The short edges of the paper are across
the top and bottom, and the long edges are on each side.
Short Edge Feed (SEF) The long edges of the paper are across
the top and bottom, and the short edges are on each side.
A
SEF Orientation
A
Paper feed direction
A
NOTE
LEF Orientation
A
Paper feed direction
For the fastest printing or copying speed, feed the documents and
load the paper Long Edge Feed (LEF).
A
Interchangeable Terms
The following terms are used interchangeably throughout this guide.
l
Duplex is synonymous with 2-sided copy or print.
l
Paper is synonymous with stock or media.
l
Machine is synonymous with Document Centre.
Page 2 - 2 Xerox Document Centre Reference Guide
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