Xerox DOCUMENT CENTRE 230 User Manual

Getting Started with
Internet Services
Release 4.1
602P35712 July 1999
Xerox Corporation 800 Phillips Road Webster New York 14580
Prepared by: Xerox Europe Technical Centre Multinational Professional Services Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND
Printed in the United States of America Copyright © 1996, 1997, 1998, 1999 by Xerox Corporation. All rights reserved. XEROX®, The Document Company®, the digital X logo, CentreWare and Document
Centre are trademarks of may be trademarks or registered trademarks of their respective companies and are hereby acknowledge d.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
XEROX. Other product names and images used in this guide
TABLE OF CONTENTS
Introduction.............................................................................................................. v
Document Conventions..................................................................................................... vi
Bold Type .............................................................................................. ...... ...... ..... ...... .vi
Courier Typeface ..........................................................................................................vi
Menu Selections Sequence ..........................................................................................vi
Note ..............................................................................................................................vi
Caution ........................................................................................................................vii
Tip ................................................................................................................................vii
Clicking ........................................................................................................................vii
Selecting ......................................................................................................................vii
Chapter Summary........................................................................................................... viii
1. Introducing Internet Services................................ ...... ....... ...... ...... ....... .............. 1-1
Introduction.................................. ...... ....... ...... ....... ............................................. . 1-1
Features at a Glance ........................................................................................... 1-2
Services Features.......................................................................................................... 1-3
Queue Features............................................ ...... ...... ..... ...... .......................................... 1-3
Status Features.............................................................................................................. 1-3
Properties Features....................................................................................................... 1-4
Maintenance Features......................................................... ...... ..... ...... ......................... 1-5
Assistance Features...................................................................................................... 1-5
CentreWare Documentation................................................................................ 1-6
Getting Started with Internet Services ........................................................................... 1-6
Context-sensitive Help................................................................................................... 1-6
How To Use The Documentation................................................................................... 1-7
Internet Services Support.................................................................................... 1-8
Technical Support ...................................................................................................... 1-8
2. Setting Up Internet Services ............................................................................... 2-1
Introduction.................................. ...... ....... ...... ....... ............................................. . 2-1
General Setup...................................................................................................... 2-2
Step 1. Configure the Document Centre........................................................................ 2-2
Step 2. Setting up the Internet Browser......................................................................... 2-2
Step 3. Access Internet Services................................................................................... 2-3
GETTING STARTED WITH INTERNET SERVICES I
Setting Up for Scanning....................................................................................... 2-4
Scanning Requirements................................................................................................. 2-6
Server Requirements .................................................................................................2-6
Protocols and Transports ........................................................................................... 2-6
Scanning Setup.............................................................................................................. 2-7
Step 1 Designate Scanning Account .........................................................................2-7
Step 2 Creating Scanning Repositories ..................................................................... 2-8
Step 3 Creating Templates and Template Pools ....................................................... 2-9
Step 4 Install Visioneer PaperPort .............................................................................2-9
Setting Up for Printing........................................................................................ 2-10
Printing Requirements and Setup................................................................................ 2-10
Setting Up for Faxing......................................................................................... 2-11
Faxing Requirements................................................ ..... ...... ...... .................................. 2-11
Faxing Setup................................................................................................................ 2-11
3. Using Internet Services ....................................................................................... 3-1
Introduction.................................. ...... ....... ...... ....... ............................................. . 3-1
Interface Features................................................................................................ 3-1
Pages and Frames......................................................................................................... 3-2
Services Tab Radio Buttons.......................................................................................... 3-2
Page Buttons ............................................................ ..... ................................................ 3-3
What You Can Do with Internet Services ............................................................ 3-4
Submitting a Job............................................................................................................ 3-4
Document Centre Print Queue Status ........................................................................... 3-5
Viewing the Print Jobs List .........................................................................................3-5
Promote a Queued Print Job ..................................................................................... 3-5
Delete a Queued Print Job ........................................................................................ 3-5
Release a Queued Print Job ......................................................................................3-6
Checking the Document Centre Status.......................................................................... 3-6
Setting the Document Centre Properties ....................................................................... 3-7
General Setup Properties ..........................................................................................3-8
Emulation Properties ................................................................................................. 3-9
Connectivity Properties ............................................................................................ 3-10
Services Properties .................................................................................................. 3-12
Portfolio ....................................................................................................................3-15
Maintenance ............................................................................................................ 3-16
Assistance ............................................................................................................... 3-17
II GETTING STARTED WITH INTERNET SERVICES
Scanning with Internet Services................................................................................... 3-18
Public and Private Repositories ............................................................................... 3-18
Template Pools ........................................................................................................ 3-18
Template Management ............................................................................................ 3-19
Scan to File ............................................................................................................. 3-29
Retrieve Scanned Document with PaperPort .......................................................... 3-30
Scan to Fax .............................................................................................................3-30
Scan with Local Copy ..............................................................................................3-31
Problem Solving................................................................................................. 3-32
GETTING STARTED WITH INTERNET SERVICES III
IV GETTING STARTED WITH INTERNET SERVICES
Preface
INTRODUCTION
This guide contains features, overviews, setup and procedural information for Internet Service s. The guide is wri tten for general use rs who will be using Inte rnet Services for scanning, printing and faxing documents and for system administrators who will be setting up Internet Services on the network.
Introduced in the guide are the features available with Internet Services and general information to aid administrators in the necessary procedures for setting up Internet Services.
Getting Started with Internet Services also functions as a procedure guide for general us ers and system administrato rs. How to perform many of t he tasks available with Internet Services that would normally be performed using other network applications or performed at the Document Centre control panel, is included.
GETTING STARTED WITH INTERNET SERVICES V
Introduction
DOCUMENT CONVENTIONS
The following typefaces and style conventions are used in this guide.
BOLD TYPE
The bold type style indicates selections and options you can choose from menus and other screen displays.
Example: Select Print from the File menu. Example: Select 1 to add a printer queue and click OK. Bold type m ay also be used t o draw attentio n to important information in the text.
COURIER TYPEFACE
The Courier typeface indicates commands or other text you should type. Example: At the prompt, type:
a: setup
MENU SELECTIONS SEQUENCE
When procedures include a series of menu selections, the series may be represented by a continuous string of selections separated by the > symbol.
Example: Select File>Print> Options.
NOTE
A Note contains information that will help you perform a certain task or provide you with additional information related to a task. For example:
NOTE: The releas e notes provided with the pr inter driver contain additional
printing information.
VI GETTING STARTED WITH INTERNET SERVICES
Introduction
CAUTION
A Caution is similar to a Note; however, it is a stronger statement. For example:
CAUTION: Deleting the files in the directory does not remove the program. It is
necessary to use the uninstallation procedure for the program.
TIP
A Tip is a hint that includes information about a task or feature.
TIP: After you rezone a Document Centre, it must be powered off and on before
your changes will take effect.
CLICKING
The term click is used to carry out an action. You can click an icon or button to start an application or carry out a command.
For example: Click Next.
SELECTING
The term select typically means to highlight an entry or choose an option from a list. Selecting does not usually start an action.
For example: Select Print from the File menu.
GETTING STARTED WITH INTERNET SERVICES VII
Introduction
CHAPTER SUMMARY
The chapter contents for this guide are summarized below: Chapter 1, Introducing Internet Services, contains features and support
information available with Internet Services. Chapter 2, Setting Up Internet Services, contains general overview and setup
information for system, network and browser software. Chapter 2 also provides scanning, printing and faxing requirements and general setup for Internet Services.
Chapter 3, Using Interne t Services , contains pr ocedures f or performi ng many user and system administrator tasks with Internet Services.
VIII GETTING STARTED WITH INTERNET SERVICES
CHAPTER ONE
INTRODUCING INTERNET SERVICES
INTRODUCTION
Internet Services is the embedded HTTP server application that is available on a network enabled Document Centre (DC 220/230/332/340). Internet Services enables you to access printing, faxing and scanning features of the Document Centre, as well as view device status, perform queue management and perform device management, over the internet.
Using a browser application, such as Netscape Navigator or Microsoft Internet Explorer, you can access any Document Centre on a network using the TCP/IP protocol. By entering the Document Centre’s IP address as the URL in the browser, you have access to the Document Centre 220/230/332/340 for scanning, printing, faxing, perfor ming device management and many other functions you would normally have to execute at the Document Centre control panel.
1
GETTING STARTED WITH INTERNET SERVICES 1-1
INTRODUCING INTERNET SERVICES
Features at a Glance
FEATURES AT A GLANCE
Internet Services gives users access to the Document Centre 220/230/332/340 printing, faxing and scanning control panel features over the internet. Additionally, many system administration tasks can b e pe rformed without the use of native network utilities, allowing faster and easier set up of the Document Centre 220/230/332/340.
The features that are described in this section correspond to the tabs that are available within the Internet Services interface.
The following features are available with Internet Services:
Services
Queue
Status
Properties
Maintenance
Assistance
1-2 GETTING STARTED WITH INTERNET SERVICES
SERVICES FEATURES
There are three primary areas within Services that are available for general users encompassing Job Submission and Stored Templates selections:
Scanning offers t he fu nctionality of scanning a paper docume nt into electronic format. Scan options, such as scanning to a specified repository or manipulating templates, allow customisation of scan jobs. Scanning with Internet Services is a component of other scanning capabilities provided with the Document Centre 220/230/332/340 ST.
Printing offers the high-speed, high-quality, laser printer functionality of the Document Centre 220/230/332/340. Print ready files can be submitted for printing from the Internet Services user interface. Print options, such as number of copies, coll ation and paper sp ecificati ons, allow f lexible choices fo r print jobs.
Faxing optionally offe rs the functionality of a fax machine. If faxing is configured and available on the Document Centre, files can be submitted for faxing from a workstation. Fax options, such as delayed fax and recipient phone number list, provide preferences for fax jobs.
INTRODUCING INTERNET SERVICES
Features at a Glance
QUEUE FEATURES
The Queue feature includes options for both users and system administrators:
viewing jobs that are processing
promoting, cancelling and releasing jobs from the held queue.
STATUS FEATURES
The Status feature includes options for both users and system administrators:
input tray configuration and availability
output tray configuration and availability
tray ready or faulted
GETTING STARTED WITH INTERNET SERVICES 1-3
INTRODUCING INTERNET SERVICES
Features at a Glance
PROPERTIES FEATURES
Many system options can be set using Internet Services. The Properties feature includes options for system administrators:
Modify the system default te mpla te tha t def ines ho w to file , fax, o r dist ribut e a scanned document.
Select a Template Pool for scanning use.
Modify PCL (font information, form length) or PostScript (error sheet)
emulation settings.
Modify connectivity settings that are used by the Document Centre 220/230/ 332/340.
Select public and private repositories for scanning.
Define job defaults for print, fax, or scan jobs that do not require
customisation.
Define attributes, such as filing policy and confirmation sheet, for stored templates.
Obtain device information, such as device profile, fault history, support contacts and billing meters.
1-4 GETTING STARTED WITH INTERNET SERVICES
MAINTENANCE FEATURES
The Maintenance feature includes options for both users and system administrators:
available fonts
generate configuration and font reports
generate a test page
ASSISTANCE FEATURES
The Assistance feature includes links to additional web pages for both users and system administrators.
INTRODUCING INTERNET SERVICES
Features at a Glance
GETTING STARTED WITH INTERNET SERVICES 1-5
INTRODUCING INTERNET SERVICES
CentreWare Documentation
CENTREWARE DOCUMENTATION
The user documentation set for Internet Services includes Getting Started with Internet Services, Release 4.1 and context-sensitive Help.
GETTING STARTED WITH INTERNET SERVICES
Getting Started with Internet Services is provided in both hard-copy and electronic portable document format (PDF) with each Release 4.1 package.
One hard-copy version of this guide is included with each product package. An electronic PDF of this guide is also availa ble on the CD-ROM and may be
copied onto your workstation. Use an Adobe Acrobat Reader to view and print the PDF file.
CONTEXT-SENSITIVE HELP
Context-sensitive Help is provided with Internet Services. You can access Help by using the Help buttons and menus within Internet Services. The Help includes descriptions of all of the features and page options within Internet Services.
1-6 GETTING STARTED WITH INTERNET SERVICES
HOW TO U SE THE DOCUMENTATION
Use Getting Started with Internet Services to obtain information on general se t u p and how to use Internet Services with your Document Centre.
Use the context-sensitive Help within Internet Services to obtain detailed descriptio ns of features available with Internet Services and the fi elds within the Internet Services interface.
Use the Xerox Document Centre 220/230/332/340 ST or 230 LP System Administration Guide for complete Document Centre set up and system information.
INTRODUCING INTERNET SERVICES
CentreWare Documentation
GETTING STARTED WITH INTERNET SERVICES 1-7
INTRODUCING INTERNET SERVICES
Internet Services Support
INTERNET SERVICES SUPPORT
TECHNICAL SUPPORT
For additional assistance, you may contact the Xerox Welcome Centre. Locate your Document Centre serial number and record it in the space below before you make your call
Document Centre serial number...............................................................................
The Xerox Welcome Centre telephone number is provided to you when your Document Centre is installed. For your convenience and future reference, please record the telephone number in the space provided below.
Welcome Centre telephone number .........................................................................
1-8 GETTING STARTED WITH INTERNET SERVICES
2
CHAPTER TWO
SETTING UP INTERNET SERVICES
INTRODUCTION
Internet Se rvices can be easily set up fo r use. Once the Document Centre is configured, has an IP address and the embedded HTTP server is enabled, an internet browser can access it.
This chapter is divided into four setup processes. Depending on your Document Centre 220/230/332/340 configuration, you perform the General Setup and then proceed to the other section(s) for which you are configuring your Document Centre: Setting Up for Scanning, Setting Up for Printing and/or Setting Up for Faxing.
GETTING STARTED WITH INTERNET SERVICES 2-1
SETTING UP INTERNET SERVICES
General Setup
GENERA L SETU P
General setup consists of configuring your Document Centre with TCP/IP, configuring your br owser to use Internet Services and t hen accessing a Document Centre over the internet.
STEP 1. CONFIGURE THE DOCUMENT CENTRE
NOTE: For comple te information on the installation and setup of Internet
Services and Scanning Services with the DC 220/230/332/340 ST, see the Xerox Document Centre 220/230/332/340 ST or 230 LP System Administration Guide.
To setup a Document Centre for internet access:
À
1. Configure an IP address for the Document Centre on your network.
2. Setup the embedded HTTP server.
STEP 2. SETTING UP THE INTERNET BROWSER
Internet Services can be used on any system that has an int ernet browser. Microsoft Internet Explorer 4.x or later, or Nets cape Navigator 3.x or later are recommended. Other browsers may work but could produce unexpected results.
Internet Browser Configuration
If any problems are encountered using Internet Services, check the following internet browser settings have been correctly configured.
1. The internet browser should be configured to run Java programs.
2. The internet browser should also be configured with caching disabled.
The procedures to configure these settings vary on different browsers - see the internet browser on-line help or documentation for assistance.
2-2 GETTING STARTED WITH INTERNET SERVICES
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