copyright laws.
XEROX ® is a trademark of Xerox Corporation in the United States and/or other countries and is used under license.
DocuMate is a trademark of Xerox Corporation used under license. All other Xerox product names and product numbers
mentioned in this publication are trademarks of Xerox Corporation.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The OmniPage® Pro brand name and
logo are registered trademarks of Nuance Communications, Inc. Kofax® and Virtual ReScan® are registered trademarks,
and VRS
TM
is a trademark of Kofax Image Products, Inc. QuickScan® is a trademark and ISIS is a registered trademark of
Captiva Software Corporation. Adobe®, Adobe® Reader®, Adobe® Acrobat®, and the Adobe® PDF logo are registered
trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Adobe PDF logo will appear
in this product’s software, and full access to Adobe software features is only available if any Adobe product is installed on
your computer.
The ENERGY STAR® and ENERGY STAR MARK® are registered United States trademarks.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The
software described is furnished under a licensing agreement. The software may be used or copied only in accordance with
the terms of such an agreement. It is against the law to copy the software on any medium except as specifically allowed in
the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to
another language, for any purpose other than the licensee's personal use and as specifically allowed in the licensing
agreement, without the express written permission of Visioneer.
Part Number: 05-0756-300
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in
Technical Data and Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by
governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all
such laws and regulations.
Your new Xerox DocuMate 765 scanner can quickly scan single-sided or
double-sided stacks of documents and place their images on your
computer.
Before proceeding, check the contents of the box. If items are missing or
damaged, contact the dealer where you purchased the scanner.
DocuMate 765 Scanner User’s Guide1
Welcome
Output tray extension
ADF cover release
Power switch
USB port
Power jack
Status light
LCD display
One Touch buttons
Input tray extension
Output tray
Input tray
Paper feed switch
Paper guides
Exit door release
Paper stop
Imprinter door
The Xerox DocuMate 765 Scanner
Input tray—Holds paper in the scanner.
Input tray extension—Extends to support various paper sizes.
Paper guides—Adjusts to fit paper width.
LCD display—Shows the current scan setting.
One Touch buttons—Press to start scanning.
Status light—Shows the scanner’s status. Refer to the Troubleshooting
section for additional details.
Power switch—Turns the power on and off.
ADF cover release—Press to open the Automatic Document Feeder
(ADF) cover.
Paper feed switch—Switches between automatic and manual feed
scanning.
Output tray—Holds documents in place after being fed through the
scanner.
Output tray extension—Extends to support various paper sizes.
Paper stop—Holds paper in the exit tray.
Exit door release—Opens the scanner.
Imprinter door—Open to change the printer cartridge.
Power jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) port—Connects the scanner to the
computer.
2DocuMate 765 Scanner User’s Guide
What You Need
Welcome
IBM-compatible Intel Pentium™ 4 PC, or AMD equivalent with:
•A DVD-ROM drive
•An available Universal Serial Bus 2.0 (USB) port
•Microsoft
32-bit XP (Service Pack 2 or 3), 32-bit or 64-bit Vista
•Windows 2000 and XP: Minimum of 512 megabytes (MB) of internal
memory (RAM)
Windows Vista: Minimum of 1 gigabyte (GB) of internal memory
(RAM)
•Windows 2000: 350 MB minimum of free hard disk space
Windows XP and Vista: 500 MB minimum of free hard disk space
®
Windows® operating system: 2000 (Service Pack 4),
A VGA or SVGA Monitor
The recommended settings for your monitor are:
Documentation
•High Color (16-bit) or True Color (24-bit or 32-bit)
•Resolution set to at least 800 x 600 pixels
The following documentation is provided with your scanner:
•Xerox DocuMate 765 Scanner User’s Guide—On the scanner
installation disc; contains detailed installation, scanning,
configuration, and maintenance information.
•Online Help—For the scanner configuration, TWAIN and WIA
interfaces.
DocuMate 765 Scanner User’s Guide3
Installation
Before You Begin
Installation
Installation is a quick, three-step process:
1. Unpack and assemble the scanner
2. Install the software
3. Connect the scanner
Please make sure of the following before you begin installation:
•The information in this guide may cover software not provided
with the scanner you purchased. Disregard any information
about the software not applicable to your chosen product.
Please visit our web site at www.xeroxscanners.com for the
latest software updates for your Xerox DocuMate 765 scanner.
•If your computer has AntiVirus or Ant iSpyware sof tware running,
you may see messages during installation asking you to allow
the installation to proceed. Although the messages will differ
based on the software your computer is running, in each case
you should allow the installation to proceed . Alternatively, you
can turn off the AntiVirus or AntiSpyware software before
installing your scanner. But if you do, make sure to turn it back
on again when installation is fi nished.
•If you already have a scanner connected to your computer, you
may need to remove its driver programs to properly install and
operate your Xerox DocuMate 765 scanner. Please see
“Troubleshooting” on page 130 for more information, and
“Uninstalling Your Scanner” on page 133 for basic instructions
to uninstall driver programs. Also see the User’s Guide that you
received with your other scanner for specific instructions.
•If your computer is running Windows Vista, you may see the
Vista User Account Control scr een asking you to confirm system
changes. Click the continue button to allow the installation to
proceed.
4DocuMate 765 Scanner User’s Guide
Step 1: Unpack and Assemble the Scanner
Use care when unpacking, moving and assembling the scanner. Follow
these instructions to prevent injury and damage to the scanner.
•Always have at least two people carry the scanner , lifting th e scanner
up from underneath.
•Keep at least 15 inches of space on every side of the scanner for the
input and exit tray extensions, performing maintenance, and to have
sufficient air flow for ventilation.
•Use a desk or table that can support the weight of the scanner, do not
place the scanner on a cloth covered surface.
Unpack the scanner:
1. Remove the scanner from the shipping box, verify all parts listed on
page 1 are in the box.
We recommend that you keep the original packing materi als in case
you need them later.
2. Place the scanner on a level surface near the computer.
3. Remove all shipping tape from the top and side of the scanner.
Installation
Attach the input tray:
1. Align the holes on the input tray arms with the pins on the scanner.
2. Insert the pin on the left side of the scanner into the hole on the left
input tray arm.
3. Apply slight pressure to the right arm of the input tray and insert the
pin on the scanner into the hole in the tray arm.
DocuMate 765 Scanner User’s Guide5
Installation
Step 2: Install the Software
1. Start Microsoft Windows and make sure no other applications are
running.
2. Insert the installation disc into your computer's DVD-ROM drive.
The disc automatically starts and the Select Language window
opens.
3. Select a language from the list of available languages.
The disc’s main menu opens in the language you selected.
NOTE: If the disc does not start, check the following:
•Make sure the DVD drive’s door is completely shut.
•Make sure the disc was inserted in the drive in the proper direction
(label side up).
To launch the disc manually:
•Open the Windows option for your computer’s disk drives from the
Windows start menu.
•Double-click the icon for your DVD-ROM drive.
•The Installation menu for the disc should now open.
If the menu does not open:
•From the list of files on the disc, double-click the file named
START32.EXE.
6DocuMate 765 Scanner User’s Guide
Installation
4. On the Installation menu, select Install Products.
5. Make sure the box for Scanner Driver is checked then click Install Now.
6. The next window shows the scanner driver options available for you
to install.
DocuMate 765 Scanner User’s Guide7
Installation
OptionsDescription
One TouchThe One Touch software is installed, which is the
necessary software for the buttons on your scanner to
work.
TWAINThe TWAIN driver is installed. This option is always
selected and disabled, the TWAIN driver must be
installed with your scanner. You can scan from TWAIN
scanning applications such as OmniPage®. Selecting
only the TWAIN driver to install means that you will not
be able to use the scanner’s buttons.
ISISThe ISIS driver is installed. You can scan from ISIS
scanning applications such as QuickScan™. Selecting
only the ISIS and TWAIN drivers to install means that
you will not be able to use the scanner’s buttons.
NOTE: If your computer is running Windows XP or Windows Vista,
Microsoft’s Windows Image Acquisition (WIA) interface for scanning is
always available regardless of your selection in this window.
8. On the Xerox License Agreement window, read the license
agreement. If you accept the terms, select I Agree then click Next.
If you choose not to accept the license agreement, the installation will
terminate and the scanner driver will not be installed.
The scanner driver installation will now begin. During installation of
scanner’s drivers you will be prompted to choose the location for the
installation files. We recommend that you keep the defaults as you
proceed through the installation.
TWAIN Driver Installation
1. The TWAIN driver installation will start first. Click Next on the
Welcome window
8DocuMate 765 Scanner User’s Guide
Installation
2. The next screen lets you choose where the installation files are going
to be on your computer. Click on Browse... to change the location
where the files are installed. You can also choose to install the
scanner just for your Windows profile or, for every profile on your
computer to be able to use the scanner.
We recommend that you keep the defa ult options on this window and
just click on Next to proceed with the installation.
3. The TWAIN driver will now be installed on your computer.
4. At the Installation Complete window you can now plug the scanner
into your computer , see “S tep 3: Connect the Scanner” on page 16 for
instructions.
After the TWAIN driver has been installed you can plug in your
scanner at any time. If you selected other driver options to install, you
can also wait to plug in the scanner after all installations wrap up.
5. Click Close on the Installation Complete window.
DocuMate 765 Scanner User’s Guide9
Installation
User Utility Installation
The User Utility installation will automatically start after you close the
TWAIN installation. The User Utility is a software diagnostic and
maintenance software that you can use for monitoring your scanner
hardware.
1. On the Xerox User Utility License Agreement window, read the
license agreement. If you accept the terms, select Yes to accept the
agreement and continue with the installation.
If you choose not to accept the license agreement, the installation will
terminate and the User Utility will not be installed.
2. The next screen lets you choose where the installation files are going
to be on your computer. Click on Browse... to change the location
where the files are installed.
We recommend that you keep the defa ult options on this window and
just click on Next to proceed with the installation.
10DocuMate 765 Scanner User’s Guide
Installation
3. The next screen lets you change the Program Files folder name and
where the program appears in your Windows Start Programs list.
The default options on this window will install put the shortcut icon in
your Windows All Programs list in the Xerox folder. We recommend
that you keep the default options on this window and just click on
Next to proceed with the installation.
4. Click on Finish on the Installation Complete window to close the
installation window.
5. A shortcut icon for the User Utility will be on your Windows desktop
and in the Windows Start All Programs menu.
DocuMate 765 Scanner User’s Guide11
Installation
One Touch Installation
The One Touch installation will automatically launch after the User Utility
is finished.
1. Click Next on the Welcome window to start the installation.
2. The next screen lets you choose where the installation files are going
to be on your computer. Click on Browse... to change the location
where the files are installed. You can also choose to inst all One Touch
just for your Windows profile or, for every profile on your computer to
be able to use the scanner.
We recommend that you keep the defa ult options on this window and
just click on Next to proceed with the installation.
12DocuMate 765 Scanner User’s Guide
Installation
3. The One Touch software will now be installed on your computer.
4. Click Close on the Installation Complete window.
DocuMate 765 Scanner User’s Guide13
Installation
ISIS Driver Installation
If you selected the ISIS driver to install, the installation will launch after the
other programs have finished. For instance, if you only selected TWAIN
and ISIS, after the User Utility finishes installing the ISIS driver will install.
If you selected One Touch to install, the ISIS installation will start after
One Touch is complete.
1. You will first be prompted to select a language for the ISIS driver. The
language selection on this screen only applies to the ISIS scanning
interface.
Select the language you want to use then click on Next.
2. Click on Next in the ISIS Installation Welcome window.
14DocuMate 765 Scanner User’s Guide
Installation
3. Click on Install to begin the ISIS driver installation.
4. Click on Finish to close the ISIS installation complete window.
NOTE: After the scanner driver installation is complete, any other
software you chose to install will automatically begin installing after the
driver is complete. If you did not plug in the scanner after the TWAIN
driver was installed, you can plug it in now or after you finish installing the
other software.
DocuMate 765 Scanner User’s Guide15
Installation
USB
Step 3: Connect the Scanner
NOTE: Only use the power cord included with your scanner. Connecting
any other type of power cord may damage your scanner, and will void its
warranty.
1. Plug the power supply into the power port on the scanner and to a
wall outlet.
2. Remove any protective tape from the USB cable.
3. Plug the USB cable into the USB port on the scanner the n into a USB
2.0 port on the computer.
The DocuMate 765 scanner connects to any available USB p ort.
Check your computer’s manual for USB port locations.
4. Turn on the power switch, located on the front of the scanner.
The status light comes on and flashes indicating that the scanner is
receiving power.
Your computer recognizes that a scanner has been plugged into the
USB port and automatically loads the appropriate software to run the
scanner.
If your computer is running Windows XP or Windows Vista, you will
see a Found New Hardware message similar to the following:
16DocuMate 765 Scanner User’s Guide
Additional Applications Available with Your Scanner
Y our scanner includ es free, additional applications on th e installation disc.
1. Return to the Main Menu on the installation disc and click on Install Products.
Installation
The free Adobe® Reader® software is located on the DVD with the
User Guides.
2. Click Install Products.
You will see the screen that shows the applications. Applications
already installed have Installed! next to them.
3. On the window shown above, click in the boxes of the other software
you want to install, and click Install Now. Follow the instructions on
the screen to install each of the additional products.
See the following table to decide which software you would like to
install.
DocuMate 765 Scanner User’s Guide17
Installation
SoftwareAbout the Software
®
Adobe
QuickScan™
Demo
®
Kofax
and
®
Kofax
Scan Demo
OmniPage
Reader
VRS
®
®
Adobe Reader is a stand-alone application that you use to open, view, search,
and print PDF files. The User Guides on your scanner’s installation disc are in
PDF format and require Adobe Reader for you to view and save them.
QuickScan is a standalone, out-of-the-box imaging solution that provides all the
necessary capabilities for high-speed scanning, image enhancement, viewing,
annotation, printing, and storing images, for both black-and-white and color
pages. It uses an ISIS-certified driver for scanning, and includes flexible job
separation and barcode recognition.
The Demo version lets you try the application first.
®
Kofax VRS automatically enhances scanned documents from less than perfect
originals. It is an additional scanning interface that uses patented VRS (Virtual
ReScan) technology, and ensures your scanning is as efficient and easy as
possible, while also improving the quality of the scanned images. Kofax VRS
uses an ISIS-certified driver for scanning.
At the end of the Kofax VRS software installation you may see the message
"SVS001: The VRS installation does not install an ISIS driver for the scanner you
selected. Please install the ISIS driver packaged with your scanner.”
This is not an error, Kofax does not install your scanner’s ISIS driver. Please
disregard this message in the VRS installation and click OK. The Kofax VRS
Certified ISIS
®
driver is installed correctly when you select the ISIS driver to install
with the scanner, please see page 7.
OmniPage Pro provides precision OCR analysis, advanced layout detection, and
Logical Form Recognition
TM
(LFR) technology. Advanced security features
quickly turn office documents and forms into over 30 different PC applications for
editing, searching and sharing. Custom workflows handle large volumes of
documents, and you can use its tools to print to PDF.
18DocuMate 765 Scanner User’s Guide
View the User Guides
Installation
1. To get the documentation for each of the products, return to the
installation disc’s Main Menu window and click User Guides.
2. Click the links of the Guides you want to view.
The User Guides are in Adobe® PDF format. The Scanner Readme
file is in HTML format and will open in any standard browser.
If you need to, click Adobe Reader to install it now. Follow the
instructions on the installation windows.
If your computer already has Adobe Reader installed, please do not
select it unless the version provided on the installation disc is a newer
version than the one currently installed on your computer.
To view and save the User Guides:
1. Click the name of a User Guide you want to view and it will open in
Adobe Reader. Use the Adobe Reader Save command to save that
User Guide on your computer.
2. Return to the User Guides window and repeat the process to open,
view, and save all the other User Guides you want. The Scanner
Readme file has late-breaking news about your scanner.
3. When you’re finished, click Main Menu to return to the Main Menu
window and click Exit.
4. Remove the installation disc and store it in a safe place.
That’s it! Installation is finished and your Xerox DocuMate 765 scanner is
ready to scan.
DocuMate 765 Scanner User’s Guide19
Installation
The Serial Number.
Register Your Scanner and Check for Updates
Registering your scanner is important as it provides you with access to
free telephone support service and software updates for your scanner.
To register your scanner:
Y ou will need an active internet connection to register your scanner . If you
do not have internet access you can contact our customer service
department to register the scanner. Please refer to the Technical Support
Card, that you received with the scanner , for our custom er service contact
information.
1. Open an Internet Explorer window, or any other internet browser you
have installed on your computer.
2. In the web address field type www.xeroxscanners.com.
3. Press Enter on your computer’s keyboard or click the optio n on
screen to go to the web address.
4. When the Xerox scanners web page loads click on Register Your
Product.
5. Fill in the registration form, all required fields have an asterisk (*).
A valid email address is required for registration.
You will be asked to enter the serial number for the scanner, it is
located on the back of the scanner.
6. After filling in the form, click on Submit Your Registration to complete
the registration.
20DocuMate 765 Scanner User’s Guide
Loading Documents to Scan
Maximum paper stack height
NOTE: Always remove any staples or pape r clips f rom document s befor e
inserting them into the scanner’s Automatic Document Feeder. Staples
and paper clips can jam the feed mechanism and scratch the internal
components. Also remove any labels, stickers, or Post-It™ notes that
may come off during the scanning process and get stuck in the scanner.
Misuse as described here will void your scanner’s warranty.
1. Adjust the paper guide for the wid th of paper, and make sure the input
and output trays are extended.
2. Prepare the pages before loading them into the scanner, this helps to
prevent multiple-page feeding and paper jams.
•If the edges of the paper are curled or folded, flatten them as
much as possible.
•Fan the edges of the paper to make sure none of the pages are
stuck together.
Installation
DocuMate 765 Scanner User’s Guide21
3. Load the documents face up with their tops into the Automatic
Document Feeder.
The stack of pages should not exceed the maximum height indicated
on the input tray.
Installation
Scanning Interfaces
Avoid scanning the following:
The following types of documents can cause multiple-p age feeding, paper
jams, or damage to the scanner.
•Plastic items such as credit cards, identification cards, overhead
projector sheets, film, and cloth or metallic sheets.
•Photographs or other coated paper as the coating can flake off during
the scan process.
•Documents with wet ink, correction fluid, or carbon paper that can
leave residue inside the scanner.
•Torn, damaged, wrinkled or perforated paper.
•Lightweight paper such as carbon-less paper or tracing pap er.
•Irregular paper such as extremely thick card-stock paper, cardboard
backing, documents that are glued together, paper with tabs, paper
with glue residue, extremely smooth or glossy paper, and thermal or
heat sensitive paper.
If you selected the recommended installation op tions (see page 7), then
you have several different options to scan with your Xero x DocuMate 765
scanner. Each method scans equally well, so use the one with
appropriate options for the item you are scann in g.
•One Touch—When you press either the Simplex or Duplex button,
documents are scanned using the scan settin gs indicated by the LCD
display. The scanned images are then sent to a software application
on your computer . You can also scan using the on-screen On e Touch
software interface. The One Touch software is where you configure
the scan settings for your One Touch scanning buttons. See
“Scanning from One Touch” on page 25.
•TWAIN Interface—This option uses your scanner’s TWAIN interface
to scan. Select scanning options before scanning, put the document
in the scanner, then click a button on the TWAIN interface window.
See “Scanning from TWAIN” on page 57.
•Windows Image Acquisition (WIA)—This option uses the Microsof t
Windows set of choices for scanning. Select the WIA scan settings,
put the document in the scanner, then click a button on the WIA
window. See “Scanning from WIA” on page 93.
•ISIS Interface—This option uses the ISIS interface for scanning.
Select the ISIS scan settings, put the document in the scanner, then
click a button on the ISIS window. See “Scanning from ISIS” on
page 67.
22DocuMate 765 Scanner User’s Guide
Scanning from One Touch
One Touch is your main set of controls for the scanner. When the
One Touch software is installed you can scan by pressing either the
Simplex or Duplex button on the scanner. The pages are scanned and
sent to the location, with the scan settings, displayed on the LCD screen.
Scanning with the One Touch Buttons
1. Load the documents face up in the ADF.
Scanning from One Touch
2. On the scanner, tap the up or down arrow until you see a profile
appropriate for your scanning job.
As you press the arrow button, the LCD screen will show the name of
each profile, and basic setting information such as resolution (dpi),
color mode, and page size.
3. Press the Simplex button to scan a one-sided document. Press the
Duplex button to scan a two-sided document.
4. The pages are scanned and the final image sent to the destination
specified in the One Touch Properties.
DocuMate 765 Scanner User’s Guide23
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