Xerox 701P25032 User Manual

Print Server version 6.0 April 2007

Xerox FreeFlow® Print Server

System Guide

701P25032

Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs that are displayed on the screen such as styles, templates, icons, screen d isplays, looks, etc.

Adobe® and the Adobe logo, InDesign®, Illustrator®, PageMaker®, Photoshop®, Acrobat®, Distiller®, and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Macintosh, Power Macintosh, and Mac are registered trademarks of Apple Computer, Inc. Microsoft® Windows NT ® and Microsoft® Wind ows are trademarks of Microsoft Corporation. PANTONE® is a registered trademark of Pantone, Inc. Sun Microsystems and Solaris are a trademarks, registered trademarks, or service marks of Sun

Microsystems, Inc. in the U.S. and other countries. SWOP® is a registered trademark of SWOP, Inc. Quark and QuarkXPress are trademarks of Quark, Inc. and all applicable affiliated companies, Reg.

U.S. Pat. & Tm. Off. and in many other countries. This product includes software developed by the Apache Software Foundation (http://www.apache.org). This product includes software developed by the JDOM Project (http://www.jdom.org). This product includes software developed by the Jaxen Project (http://www.jaxen.org). iGen3® is a registered trademark of Xerox Corporation in the US and/or other countries. Xerox®, FreeFlow®, and SmartPress™ are the trademarks of or licensed to XEROX CORPORATION.

Introduction

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii-v

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii-v

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii-v

Customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii-vi

1 Gateway and Network Configuration

Job Definition Format (JDF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Technical Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

The JDF Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Receive JDF Job Tickets from Hot Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Process JDF Job Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Submit Data Files to FreeFlow Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Updates and Outputs JDF Job Tickets: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Processes invalid syntax/value JDF Job Tickets . . . . . . . . . . . . . . . . . . . . . . . 1-3

JDF Workflow Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

JDF Gateway Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Troubleshooting JDF Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

SNMP gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Additional features supported in SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Changing attributes support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

SNMP MIB support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Automatic Meter Reading (AMR) support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Localization of text and units of measure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

SNMP configuration variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Local User Interface (LUI) mapping to MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Printer and job messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

AppleTalk gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Queue server options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

NetWare gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

LPD gateway configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Network configuration settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

IP configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Dynamic Host Config Protocol (DHCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Name services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Windows Internet Name Service (WINS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Domain Name Service (DNS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Network Information Services (NIS/NIS+) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Active Directory Service (ADS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Network filing configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

LP/LPR compatibility with Xerox FreeFlow Print Server . . . . . . . . . . . . . . . . . . . . . . . 1-15

NPS lp-o and lpr-c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Ethernet connection speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Restore network factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Table of contents

2 Backup and Restore

System Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

When to Backup and Restore a System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Restore System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Configuration Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

When to Backup and Restore a Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Restore Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

DocuSP 5.x to Xerox FreeFlow Print Server 6.x upgrade . . . . . . . . . . . . . . . . 2-4

System Guide i

Table of contents

Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2- 4

3 Printing

Printing workflow options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Hot folder submission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Multiple job submission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Parallel RIP processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

ASCII and PCL printing utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

LP/LPR compatibility with Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Highlight color programming in ASCII job ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Resource based scheduling for NPS color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Socket gateway configuration utility: setVPSoption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

TIFF files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Administration page controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11

Using VIPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Repository management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Job previewing and editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Printing hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Activity logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Testing the backup tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7

Checking the tape drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

First In/First Out (FIFO) printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Resource based scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

ASCII and the PS or PCL decomposers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

setpclcontrol utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

setlp/lprcopycount utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

NPS lp-o and lpr-c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

TIFF orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Supported TIFF tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Save job options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12

Scan to digital input on Nuvera 1xx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

Copy input for multiple page TIFF files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13

RIP input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Copy/move/delete saved jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

Copying and saving jobs to CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Saving custom templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Editing thumbnails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15

Using the PDF editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16

4 Finishing

Subset finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Creating jobs to use subset finishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Subset offset (Page Level Jog) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

PCL offset/separator/subset finishing command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

PCL Offset Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Using the PCS Separator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

PCL paper source command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Tray programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Tray confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Tray mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

ii System Guide

Mapping trays to media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Stacking order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Mixed stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Additional finishing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

5 Fonts

How to choose fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Downloading fonts from the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

PostScript resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

PCL resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Non-resident fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Downloaded fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Optional or soft fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Font substitution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

PostScript fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

PCL 5e fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

6 Accounting and Billing

Table of contents

Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Auto exporting accounting log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Accounting exported values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Accounting file fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Job Notes window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

View and Print the Billing Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Billable events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Xerox billable events include the following: . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Billable events do not include the following: . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Billing meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

7 Troubleshooting

Calling for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Declared faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Printer fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Disk Usage - example of a declared fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Job fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Undeclared faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

SNMP problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Client problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Windows problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Macintosh problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

FreeFlow problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

GUI problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Tape Client problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Font problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Inoperable system problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Job flow problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Job integrity problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Tray to media mapping problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Gateway problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9

System Guide iii

Table of contents

Printing system logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13

Rebooting and restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15

Loading XJDC/Unix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-16

Configuring XJDC/Unix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17

XJDC hints and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-17

Output files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-18

Properly ejecting a diskette on a Print Server station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-18

Remote Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19

PDL problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9

PostScript problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9

TIFF problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9

PDF problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10

Editor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Restore password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Restart Xerox FreeFlow Print Server software without rebooting . . . . . . . . . . . . . . . . .7-12

Productivity and performance problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12

Problems when saving a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12

all_jobs_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13

system_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13

status_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

ep_exception_log and ep_primary_log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

LPR logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

Printing the accounting log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

LP/LPR and the ASCII job tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-15

8 Hints and Tips

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Disabling the Solaris Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Color Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Settings for enhanced color output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Color job processing efficiencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Time used to generate the PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Time used to transfer PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Time required to RIP PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Time required to print PDL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Job submission hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Number of images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

PostScript preScan and full scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

PostScript factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4

Job submission order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Job RIP hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Variable data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Image Quality (IQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Job printing hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

Skipped pitches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

PCI channel interface PWB trace capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

Perform a trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

Export the trace file to floppy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

iv System Guide

About this guide

Introduction

The System Guide provides the information needed to perform system administration tasks for configuring and maintaining the Xerox FreeFlow

This guide is intended for network and system administrators responsible for setting up and maintaining Xerox printers with Xerox FreeFlow Print Server soft wa re. System administrators should have an understandi ng of the Sun works ta tion, a famili arity with Solaris, and with basic UNIX commands. This includes the use of text editors such as vi or textedit and the ability to maneuver within the Solari s environment. To enable them to setup a customer site, system administrators are expected to have a working knowledge of Local Area Networks (LANs), communication protocols, and the applicabl e cli ent platforms.

® Print Server for printing systems.

Contents

Conventions

In general, this document covers information about the Xerox FreeFlow Print Server that is not covered in the Online Help or other available guides.

The following list describes the contents of this guide:

• Gateway and Network Configuration

• Backup and Restore

• Printing

• Finishing

• Fonts

• Accounting and Billing

• Troubleshooting

• Hints and Tips

This guide includes the following conventions:

• Angle brackets - Variable information that is displayed on your

screen is enclosed within angle brackets; for example, “Unable to copy <filename>.”

System Guide v

Customer support

• Square brackets - Names of options you select are shown in square

brackets; for example, [OK] and [Cancel].

• Notes are hints that help you perform a task or understand the text.

Notes are found in the following format:

NOTE: This is an example of a note.

To place a customer service call, dial the direct TTY number for assistance. The number is 1-800-735-2988.

For additional assistance, dial the following numbers:

• Service and software support: 1-800-821-2797

• Xerox documentation and software services: 1-800-327-9753

vi System Guide

Gateway and Network Configuration

1 Gateway and Network

Configuration

Gateway and network configur ation is a set of feat ures that al lows administrators to integrate the Xerox Fr eeFlow operation with a variety of protocols and gateways through a common user interface. The Xerox FreeFlow Print Server gateway and network configuration also enables system administ rators to select all the network configur ation setting s without having to work in the UNIX operating system.

Administrators have a wide range of network options available for configuration through the Xerox FreeFlow Print Server . IP settings, network speed, and name service among other settings can be handled easily and quickly.

This section of the guide describes how to use the Xerox FreeFlow Print Server interface for the following gateways:

® Print Server

• Job Definition Format (JDF)

• Simple Network Management Protocol (SNMP)

• AppleTalk

• Novell N etWare

• LPD

This section also addresses the Xerox FreeFlow Print Server support for the following network configuration settings:

• IP configuration

• Name services

–WINS – DNS – NIS/NIS+

• Dynamic NDS Updates (DDNS)

• Filing configuration - SMB

• Filing configuration - FTP/SFTP

• Dynamic (DHCP) and Static configuration

• Ethernet speed

• Restore network defaults

System Guide 1- 1

Gateway and Network Configuration

Job Definition Format (JDF)

This release of the Xerox FreeFlow® Print Server i n troduces a new JDF Gateway.

The JDF is a job ticket and workflow specification language. It provides the means to describe print jobs.

The ability to support JDF job tickets wit h PDF data files adds flexibility when users want specific settings for jobs instead of default queue settings.

The benefit of this Gateway is tha t it process es the JDF job ti ckets and returns updated JDF job tickets cont aining job status information and the process times requir ed.

Technical Overview

JDF Gateway (JDFGW) processes the JDF job tickets and sets job attributes accordingly for files to be printed. Upon receiving a JDF job ticket from Hot Folder (HF) Observer, JDF Gateway uses JDF Toolkit to process the ticket and submit the data file associated with the ticket to the FreeFlow Print Server to print.

After each job submission to the FreeFl ow Print Server, JDF Gateway updates and outputs the JDF job ticket into a specific or default folder.

The JDF Process

Receive JDF Job Tickets from Hot Folder

Process JDF Job Tickets

When a file is dropped in the Hot Folder, HF Observer checks if the file is a JDF job ticket. If it is, HF Observer will submit the tick et to JDFGW.

The JDF Gateway is invoked to parse the ticket and create a JDF Node based on the ticket. JDF Toolkit then transforms the JDF Node into a Combined Digital Printing (CDP) Node.

After a CDP Node is formed, the job attributes are converted into the common CPSS representation.

1-2 System Guide

Gateway and Network Configuration

Submit Data Files to FreeFlow Print Server

The JDFGW converts the CPSS represent atio n of job attr ibutes to the FreeFlow Print Server representation and submits data files along with these job attributes to the Print Server for printing.

Updates and Outputs JDF Job Tickets:

After each job submission to the FreeFl ow Print Server, JDF Gateway updates and outputs the JDF job ticket i nto specific or default folders depending on the job submission status.

The updated JDF job ticket contains a rela tive job status and the process time required.

The location of a specific folde r is specified in t he JDF job ticket by "TargetRoute". For example, a JDF job ticket has the following:

…. <NodeInfo TargetRoute="/var/spool/XRXnps/JDF_Output" /> … This means, that the updated JDF job ticket, afte r job submissi on,

is moved to directory: "/var/spool/XRXnps/JDF_Output/" If such information does not exist in a JDF job ticket, the n the

default folders will be used to hold the updated JDF job ticket. The default failure folder is named "er ror" and is a sub-di rectory of

Hot Folder directory. The default success folder is named "output" and is a sub-directory of Hot Folder directory. Both names and locations of these default folders are configurable via the property file "/opt/XRXnps/XRXjdf/WEB-INF/classes/config/ JdfJmfGateway.properties".

Processes invalid syntax/value JDF Job Tickets

If the JDF job ticket has unsupported structu ral features, such as a JDF Process node that is subordinate to a Product node, or if it includes a supported attribute whose value is not supported or which has an invalid syntax (i.e ., for which JDFToolkit returns a "Classification of Pr oduct Node failed" error), the job ticket cannot be converted to a valid print job. In this case, JDF GW puts the invalid JDF job ticket into the Hot Folder "Error" folder, and submits an (invalid) empty no data job to alert the FreeFlow Print Server operator to the error condition.

FreeFlow Print Server will display the fol lowi ng error messages:

• Processing Error - This job cannot be print ed bec ause the J ob Data File or the Pathname does not exist or the Pathname is invalid.

Cancel the job and suggest that the job Data File or the Pathname be checked prior to resubmitting.

• System error occurred while attempting to process this job. Please resubmit this job

System Guide 1- 3

Gateway and Network Configuration

JDF Workflow Example

1. User enables "hot folder" for the queue in the FreeFlow Print

2. FreeFlow Print Server UI creates an associate Hot Folder for

3. Hot Folder Observer will create an "Error" folder in the Hot

4. FreeFlow Print Server export s the Hot Folder onto t he network

5. User drops a data file, in a specific location in FreeFlow Print

Select clear fault to print this job or Cancel job and resubmit

Server.

the queue.

Folder if a job fails to submit to the FreeFlow Print Server.

for job submissions.

Server. The submitter drops the associated JDF job ticket into Hot Folder.

6. Hot Folder Observer sends the JDF job ticket to JDFGW.

7. JDFGW processes the ticket and sends job attributes along

with data file into the FreeFlow Print Server for printing.

a. When the job successfully completes printing, JDFGW

writes the updated JDF ticket.

b. If the JDF job ticket is invali d or JDFGW fail s to submit

job into the FreeFlow Print Server, JDFGW writes the updated JDF ticket to "error" sub folder".

JDF Gateway Considerations

• JDFGW does not support multiple input file s. A JDF ti cket t hat contains multiple input file specifications (e.g., front cove r, back cover, and/or body content) must point to a single file.

• A JDF ticket must have "page range" attribute specified in the input file specification.

• If a JDF ticket has multiple file specifications, each specification must have "page range" set and be continuous.

• Job Submission Status in the updated JDF ticket only reflects the status of successful submiss ion i n to FreeFlow Print Server.

• If a JDF ticket contains attr ibutes with invalid syntaxes or invalid values, it will be moved to the "error" folder.

1-4 System Guide

Troubleshooting JDF Gateway

The following logs are important for troubleshooting problems: If there was no response from the agent to the browser, one or all

of the following can be done.

1. Enter the following command at a terminal:

ps -ef | grep java

If you see the following line, the JDFGW is likely to be alive.

root 5845 1 0 Sep 07 pts/5 12:08 /opt/XRXnps/ XRXweb/jre/bin/java -Xms128M -Xmx128M -Xmn32M XX:MaxPermSize=64M -

Since JDFGW shares a single JVM with Internet Services Gateway, there is no single process dedicated to JDFGW.

In addition to this, look at the JDFGW log file

2. Logging files are located at /var/spool/XRXnps/log/ JdfJmfGateway.log.0

3. Upon a new restart of FreeFlow Print Server or new restart of JDFGW, the JDFGW log shows:

Gateway and Network Configuration

2006.06.06 16:27:07 INFO com.xerox.gateways.jdfjmf.common.JmfGatewayListener init [thread-10] Gateway Running on http://[server IP address will appear]

To indicate that JDFGW is running and now ready to process JDF tickets.

4. By default, JDFGW is configured to log all messages. There are many levels of logging:

SEVERE (highest value) WARNING INFO CONFIG FINE FINER FINEST (lowest value)

If you wish to change the level of logging, you can do so by editing the configuration file /opt/ XRXnps/configuration/ printSvc.config :

# Set the default logging level for the root logger .level = <value>

With value being SEVERE/WARNING/INFO/CONFIG/FINE/ FINER/FINEST

System Guide 1- 5

Gateway and Network Configuration

SNMP gateway configuration

SNMP displays the status of network devices. Using the SNMP tab in the Xerox FreeFlow Print Server Gateways, the administrator can select among a number of f eatures and s ettin gs for SNMP.

NOTE: SNMP requires a standard license. The System Administrator must enable SNMP in License Manager.

Xerox recommends the following third–par ty SNMP software managers:

• IBM Network Printer Manager (XP)

• TNG Unicenter (XP)

• HP OpenView (UNIX, XP)

• Xerox CentreWare (UNIX, XP)

NOTE: The SNMP manager (for example, HP OpenView) may have a number of requests into the Xerox FreeFlow Print Server for information. The requested information may not be among the supported data sets on the Print Server. When this occurs, the SNMP client/manager displays “no value...etc".

NOTE: You can have more than one SNMP manager running at the same time.

Additional features supported in SNMP

SNMP support for the following features are product dependent:

• The ability to ‘SET’ attributes.

• The ability to localize text and units of measure.

• The ability to support a number of MIBs related to finishing and printing.

• The ability to perform automatic meter readin g.

The following table specifies which Xerox pr oducts have these SNMP supported features:

Table 1-1

Feature

SNMP Supported Features by Product

DT 61XX

and DP

1xx

EPS 1XX iGen

Nuvera

1xx

Ability to SET Attributes Y Y N Y

1-6 System Guide

Gateway and Network Configuration

Feature

Localization of Attributes

Finishing Capability for a Device MIB

Finishing Capability for a Supply MIB

Finishing Capability for Attributes

Print Working Group Job Monitor MIB

Auto Meter Reading/ Billing

Enhancement to attributes

DT 61XX

and DP

1xx

EPS 1XX iGen

Nuvera

1xx

Y Y N N

YN NY

YY NY

Changing attributes support

These attributes can be changed via ‘SET’:

• prtGeneralServicePerson

• prtAuxillarySheetStartupPage

• prtGeneralPrinterName

• hrFSLastFullBackupDate

• hrFSLastPartialBackupDate

• sysContact

• sysLocalization

•sysName

For additional information on attri butes, MIBs, and localization, see device profiles.

SNMP MIB support

The Xerox FreeFlow Print Server SNMP MIB files use the Xerox Common Management Interface (XCMI) version 4.0. The following list indicat es the MIB files included for th is version of the Print Server software:

• rfc1213 - RFC1213-MIB (MIB-II) - specifically system, if numbers, at, ip, tcp, icmp, udp , snmp

System Guide 1- 7

Gateway and Network Configuration

• rfc2790/rfc1514 - HOST-RESOURCES-MIB (XCMI rev

• rfc2790t - HOST-RESOURCES-TYPES (XCMI rev 000815) -

• rfc1759 - Printer-MIB (XCMI rev 000818) - except fin tables

000817) - rfc2790 is a later version of rfc1514. Specifically hrDeviceTable and hrPrinter Table: hrSystem, hrStorage, hrDeviceTable, hrPrinterTable, hrDiskStorageTable, hrPartitionTable

same as 2.

• 06gentc - X

• 07gen - X

• 10 hosttc - XEROX-HOST-RESOURCES-EXT- TC - same as 2

• 11hostx - XEROX-HOST-RESOURCES-EXT-MIB - same as 2

• 15prtrxtc - XEROX-PRINTER-EXT- TC

• 16prtx - XEROX-PRINTER-EXT-MIB

• rfc1215 - SNMP traps version 1

Additionally the following MIBs files are supported:

• RFC 1213 MIB file – The system Group – The Interface Group – The ip Group – The icmp Group – The tcp Group – The udp Group

EROX-GENERAL-TC

EROX-GENERAL-MIB

– The snmp Group

• Host Resource MIB file – The System Group – The Stora ge Group – The Device Group

• Printer MIB file – The General Printer Group – The Input Group – The Extended Input Group – The Input Media Group – The Output Group – The Extended Output Group – The Output Features Group – The Marker Group

1-8 System Guide

Gateway and Network Configuration

– The Marker Supplies Group – The Marker Colorant Group – The Media Path Group – The Interpreters Group – The Channels Group – The Console Group – The Alerts Groups

• Finishing MIB – Finisher Device Group – Finisher Supply Group – Finisher Supply, Media Input Group – Finisher Device Attribute Group

• PWG Job Monitor MIB – The General Group – The Job ID Group – The Job Group – The Attribute Group

• XCMI Host Extensions – Device Information Group – Device Detail Group

• XCMI Service Monitoring MIB, Service Group for Print, Co py and Scan

• Xerox General MIB file (uses only the 06gentc and 07gen files )

• The xcmGen Base Group

NOTE: The other files in Xerox General MIB are not supported.

Automatic Meter Reading (AMR) support

Automatic Meter Reading (AMR) is a function that assists in the accounting and billing process. The featur e can be supported using:

• xcmHrDevDetailIndex

• xcmHrDevDetailValue Integer

• xcmHrDevDetailValueString

System Guide 1- 9

Gateway and Network Configuration

Localization of text and units of measure

With the Xerox FreeFlow Print Server, SNMP text and units of measure can be independent of the locality selec ted as pa rt of the Local User Int e rfa c e (L U I) .

1-10 System Guide

Although the default is set so that the SNMP locality and unit of measure is the same as that of the LUI, the new feature allows the administrator to select a dif ferent locality or uni t of measure for the SNMP gateway.

Remote SNMP clients can control the localization of text objects of syntax

LocalizedDescriptionStringTC by setting the MIB object: prtGeneralCurrentLocalization Access is changed from Read-only to Read/Write. However, Remote SNMP clients cannot control the units of

measure localization of numeric MIB objects. The localization of these objects can only be controlled fr om the LUI.

SNMP configuration variables

Of the many parameters that are available for SNMP configuration, only the ones of common interest to Xerox customers are shown in the following table:

Gateway and Network Configuration

Table 1-2

Parameter Name Description

Configuration Variables

Value

Range

CommandLine Turn on/off the following flags:

–l: logging to SNMP_DEBUG_LOG –w: logging to window

Printer operator The name of the printer operator Stri ng

(0...127)

Printer administrator The name of the printer administrator String

(0...127)

Printer administrator location

Printer administrator Phone

The location of the office of the printer administrator

The telephone number for contac ting the printer administrator

String (0...127)

Printer location The location of the printer String

(0...127)

Default

Value

<empty>

System Guide 1-11

Gateway and Network Configuration

Local User Interface (LUI) mapping to MIB

The following table shows the mapping between the LUI and MIB:

Table 1-3

Local User Interface MIB

PrinterOperator prtGeneralCurrentOperator PrinterAdministrator prtGeneralServicePersonsysContact PrinterAdmin,

PrinterAdminURL PrinterAdminPhoneNumber

PrinterLocation sysLocation

LUI Mapping to MIB

prtGeneralServicePersonsysContact

Printer and job messages

SNMP can broadcast messages about the printer and the jobs on the system. Printer messages may announce that the printer is idle, printing, or out of paper. Job messages announce that jobs are pending, processing, or completed. Other job-related information may include the job owner’s name, the job quantity, the job identifier, etc.

The information that is displayed at an SNMP Manager may not always reflect the exact status of a job or printer on the Xerox FreeFlow Print Server Controller. Those Managers that do not support loading of Management Information Bases (MIBs) onl y displays the printer and job status that they support.

NOTE: “Forwarding” is not a job state that is broadcast by the controller; therefor e, job forwardi ng information i s not displayed by the SNMP job managers.

AppleTalk gateway configuration

In Gateways, using the Appl eTalk tab the administrator ca n enable or disable the protocol. If t he protocol is enabled, the administrator can also select a default queue set for Appletalk.

Queue server options

In Gateways using the Queue Server tab, the administ rator has the option to enable or disable NetWare and to define a Preferred Server Name. This entry field allows the administrator an easy method to directly point to a replica or NDS server name.

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NOTE: It is recommended to set this after the fi rst connect attempt has been made since the Preferred Server Name should be automatically available under normal conditions.

NetWare gateway configuration

In Gateways using the NetWar e tab, the administrator can configure the NetWare Network automatically or manually. If the automatic mode is selected, a “wizard” steps the administrator through the configuration of the Novell Server and the NetWare Printer queues for the Xerox FreeFlow Print Server.

If the manual mode is selected, the interface enables manual entry and filtering for the Novell setups and printer queues.

LPD gateway configuration

In Gateways using the LPD (Line Printer Daemon) tab, the administrator can enable or disable the LPD protocol, set the default queue, and set the LPD port. The default port is 515, the most commonly used port.

Gateway and Network Configuration

Network configuration settings

Within the System Administration part of the user interface, Network configuration options are present ed.

IP configuration

In Network Configuration, using the IP Address tab, the administrator can enable or disable IP. If IP is enabled, the administrator can adjust or change the following settings:

• IP Address

•Host name

• Subnet mask

• Default gateway

The administrator must also select the IP Configuration Method. The drop down menu presents two options: a “Static” IP configuration which allows the user to specify the IP values, or “DHCP” method which allows a DHCP server to provide IP information.

NOTE: The user is prompted whenever a reboot is required.

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Gateway and Network Configuration

Dynamic Host Config Protocol (DHCP)

DHCP automates the configuration of computers using TCP/IP and performs the following functions:

1. Automatically assigns IP Addresses.

2. Delivers TCP/IP stack configuration parameters like the

3. Provides other configuration infor mation such as printer

Name services

The following services are supported by Xerox FreeFlow Print Server software.

Windows Internet Name Service (WINS)

subnet masks and default gateway.

addresses, time and news servers.

This network configuration opti on all o ws the administrator to enable/disable the WINS service. The text entry option when left blank allows WINS to broadcast the request to the first available WINS server on the network. WINS provides the ability to easily locate devices on the network, similar to Domain Name System (DNS). WINS maintains a database of NetBIOS names-to-IP address mappings so administrators and applications can specify a name rather than an IP address for a particular network resource. One of the problems it solves is the need for manual updates to a database when information for p articular clients is changed.

Domain Name Service (DNS)

The DNS service maintains host names to IP Address mappings. DNS is also a Directory Service that stores arbitrar y objects not necessarily related to name-to-IP inf ormation.

In Network Configuration, using the DNS tab, the administrator can enable/disable DNS. If enabled is selected, the administrator must provide the information requested in the text entry windows.

The DNS protocol has also been enhanced to allow for dynamic updating of DNS. The enhancement is referred to as Dynamic Domain Name Service (DDNS). To invoke this service the administrator enables it on the DNS tab.

NOTE: For specific procedures see the Online Help.

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Network Information Services (NIS/NIS+)

NIS and NIS+ are network lookup services that provide information that must be known t hrou ghout the ne twor k as well as all machines on the network.

The administrator can enable or disable either the NIS or NIS+ service. If either of these is enabl ed, the adminis trator must s upply the information requested by the text fiel ds or choose “Find NIS+ server” which will provide this same information.

NOTE: The server must be configured to accept broadcast requests.

Active Directory Service (ADS)

The Xerox FreeFlow Print Se rver interface provi des a “wizard” that enables the administrator to add ADS domains and permits Print Server integration into Windows NT ADS networks.

Gateway and Network Configuration

Network filing config uration

In Network Configuration, the SM/FTP t ab allows the admi nistrator to enable or disable fil ing using one of t hree different technologies :

1. SMB, the protocol behind WINS.

2. FTP, File Transfer Protocol.

3. SFTP, Secure File Transfer Protocol with encrypt ion.

NOTE: If SMB is selected, the administrator must enable WINS

and specify a NetBIOS name.

LP/LPR compatibility wit h X er ox F re e F lo w Print Server

Xerox FreeFlow Print Server-d riven systems can now be target ed to existing NPS customers for both black and white, and highlight color. The Print Server now supports the following options.

NPS lp-o and lpr-c

There is support for NPS lp-o and lpr-c options; the lp/lpr options are received by the LPR gateway and mapped to Xerox FreeFlow Print Server attributes.

The following NPS lp/lpr options are supported:

1. NPS general options

• C”(acct=< te xt)” (account information)

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Gateway and Network Configuration

2. Page order override

• C”(collated)”

• C”(uncollated)”

• C”(copies=<n>)”

• C”(drilled)”

• C”(format=<pdl>)” (document format)

• C”(media=<n>x<m>)”

• C”(pr=<n>-<m>)” (pages to pr in t)

• C”(size=<n>)”

• C”(xshift)” (horizontal image shift)

• C”(yshift)” (horizontal side 2 shift)

• C”(xshiftback=<n>)” (vertical image shift)

• C”(yshiftback=<n>)” (vertical side 2 shift)

• C”(<nostich”l nost aple l stich l staple>l

• C”(ton)”

• C”(nto1”)

3. Background forms

• C”(bf=<background form>”) (background form)

• C”(cf=<n>) (cycle from start location)

• C”(disposition=<savemaskG4 llsaveformG4>)”

4. Selectable halft one (not including full color)

• C”(halftone=<defaultHalftone l course l medium l fine l

extrafine>)”

5. Highlight color (highlight pri nting color)

• C”(hc=<color>)” (highl ight color mismatch action)

• C”(hcm=<abort l ignore l operator>)” (highlight mapping

color scheme)

• C”(hrc=<pictorial l presentation l colorToHighlight l

automatic)” (highlight mapping color)

• C”(mc= <color>)”

6. Hold job for manual release

• C”(hold)”

7. Selectable resolution

• C”(res=< l 300 l 600 l>)

8. Other

•C”(pcl5c)”

NOTE: See “Printing” in this guide for further information on Highlight color options.

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Ethernet connection speed

In Network Configuration, using the Connections tab, the administrator can select the speed of the Ethe rnet. The default is set to automatic and the software/NIC card automatically detects and transmits at the highest speed available. However, the interface also offers 10 mb/sec, 100 mb/sec and 1000 mb/sec as the situation requires.

The need to set a specific speed may occur if a switch is set to a particular speed and does not support automatic negotiation. Under these conditions, the full Xerox FreeFlow Print Server controller may need to be set to the same speed as the switch.

Restore network factory settings

With the addition of several interface options as well as user settings, the administrator may want to restore factory settings. The interface provides a [Restore Defaults] button in Network Configuration that permits the administrator to restore all settings or to restore factory settings for onl y those of specific protocols.

Gateway and Network Configuration

System Guide 1- 17

Gateway and Network Configuration

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Backup and Restore

2 Backup and Restore

To ensure a smooth transition between Xerox FreeFlow® Print Server software levels and to maintain the Xerox FreeFlow Print Server system for the long term, back ing up and restoring system and configuration information on a regular basis is part of a wellmaintained printing environment.

This section presents the backup and restore capabilities of the Xerox FreeFlow Print Server controller. Refer to the documentation that accompanied your system for instructions specific to your product.

The capabilities are:

• Back up and restore configuration infor ma tion

• Back up and restore system information

System Backup and Restore

It is recommended that the system image be backed up on a regular basis. Having a current system image ensures that in the event of a failure of the system or the hard disks, the system can be easily restored.

• Backup System provides an image or copy of the hard disk, and places this copy into a protected par ti tion on the Xerox FreeFlow Print Server hard drive, SCSI t a pe drive, or Unix file system. Backup System will copy everything on the dis ks that it supports.

– Backup System provides a quick and e f fici ent way to bri ng

the system back up to a known installation .

– Systems must have a minimum of 36Gbytes of disk space

and DocuSP 5.x software.

NOTE: Additional partitions/drives installed by the customer are not backed up. These partitions/ drives should be backed up on a regular basis or when the Xerox FreeFlow Print Server contr oller has been modified.

• Restore System brings back the entire disk copy for the system, including the operating system, Xerox FreeFlow Print Server software, and user opti ons. Only one versi on, at a time, of a Backup System is supported.

– For new Xerox FreeFlow Print Server systems or systems

that have had a clean installation, the Backup and Restore System capability is available through the Print Server interface.

System Guide 2- 1

Backup and Restore

When to Backup and Restore a System

– For existing Xerox FreeFlow Print Server systems that

have been upgraded without the reinstall ation of the operating system, backup and restore system proce dures are the same as in previous releases of the Print Server.

NOTE: Do not use a System Restore when there has been a hard drive failure. The Backup System is only a partition of the hard drive.

NOTE: Refer to the appropriate Online Help for detailed procedures and SUN documentation for additional information on saving a system image.

The following items detail when to use the backup and restore system option.

It is recommended that the System Backup process be completed after the system has been running in production for a week or two.

The System Backup should be performed once a month, and it should be completed during a time when the printer is not in use, such as at night.

Restore System

• To restore the system disk copy after a catastrophic software, operating system, or other software failure.

• To restore the system when the Xerox FreeFlow Print Server or the operating system has been compromised i.e. from a storm or if corrupted by a power surge.

• To restore a known image of the entire system.

•Do not use when restoring after a hard disk failure.

Restore System is performed via the System Restore Disk within Xerox FreeFlow Print Server software kits. Before a restore is attempted a previous backup must have been completed.

Restore takes approximately 30 to 60 minutes.

• From the System menu select [Backup/Restore].

• Select the [Restore System] button. Users are prompted to retrieve the System Restore disk from

the software kit. The cd-rom contains a bootable OS and pointers to the /XRXbackup folder. It does not contain user data.

• Insert the System Restore Disk.

• Type boot cd-rom on cd Files are automatically copied onto the main drive p a rtitions.

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Configuration Backup

Backup and Restore

The Backup Configuration option allows the Administrator to select all or some of the Xerox FreeFlow Print Server configuration settings to backup and then restore. The backup configuration allows for fast and efficient saving of user settings. Backup Configuration allows for multiple versions, network backups, and quick restoration of user information.

Software configuration information should be saved when the system has been installed and all queues and printers have been set up. It should also be saved when any printer or queue properties are changed.

The Configuration Backup option enables you to select among items like the following:

• Queues

• User accounts

• Network Setups

• Stock Database/Tray mapping

• Stacker/Finisher settings

• LCDS Resources

• ICC Profiles/TRCs

• Image Quality and Decomposition

• Any mounted local or remote drives

Ideally, the Configuration setti ngs should be backed up at weekly intervals.

CAUTION: Use the Xerox FreeFlow Print Service save and reprint capability to save jobs for future use. Job ticket information as well as color information is retained for each job.

NOTE: See Online Help for detailed procedures.

When to Backup and Restore a Configuration

The following items detail when to use the backup and restore configuration option.

It is recommended that the Configuration Backup process be performed in weekly or monthly interval s, and be completed during a time when the printer is not in use, such as at night.

The Configuration Backup file can be saved to a shared network drive.

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Backup and Restore

Restore Configuration

• To restore customer settings after a hardware or hard disk failure.

• For restoration after a software installation tha t included an installation of the oper ating system.

• When you only need to restore i ndividual items, s uch as queue setups, custom security profiles, network and gateway settings, or paper stock o r tray mappings.

It is not recommended that jobs be backed up using the Configuration Backup. Use the Print Servi ces feature to save jobs as TIFF or FRF files on the Xerox FreeFlow Print Server controller or on another storage location. Using Print Services saves job ticket information as well as retaining color settings over software upgrades.

• To restore customer settings after a hardware or hard disk failure.

• For restoration after a full software reload If only a software upgrade is performed on the Xerox FreeFlow

Print Server controller, the system configuration information is typically retained.

DocuSP 5.x to Xerox FreeFlow Print Server 6.x upgrade

DocuSP 5.x to Xerox FreeFlow Print Server upgrade 6.x requires a full reload of the Operating System. The recommended process is:

• In 5.x, perform a Backup Configuration (all options)

• Full load of the OS and Print Server software

• Print seve ra l prints

• Restore Configuration of the DocuSP 5.x on the Xerox FreeFlow Print Serve 6.x release.

NOTE: See Online Help for detailed Restore Configuration procedures.

NOTE: Backup from 5.x with restore to 6.x following upgr ade is an intended scenario. Refer to instructions that accompanied your system for backup and restore procedures specific to your product.

Frequently asked questions

What is the basic purpose of Configuration Backup and

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