and information now allowed by statutory or judicial law or hereinafter granted
including without limitation, material generated from the software programs that are
displayed on the screen such as styles, templates, icons, screen displays, looks, and
so on.
Printed in the U.S.A., U.K., and France.
XEROX®, XEROX Europe®, and XER OX Canada Lim ited® , The Document
Company®, the stylized X, and all names and identifying numbers used in connection
with Xerox products mentioned in this publication are trademarks of XEROX
CORPORATION. All non-Xerox brands and product names are trademarks or
registered trademarks of their respective companies. Other company trademarks are
also acknowledged.
While the information in this Guide is correct at the time of this publication, Xerox
reserves the right at any time to change the information without notice. Changes are
made periodically to this docum ent . Changes and t echinc al updat es will be added in
subsequent editions.
The DocuTech 65/DocuPrint 65 Operator Guide is one of a number of
publications which make up the Xerox Document Services Platform Series.
This guide is intended for Xerox DocuTech65/DocuPrint 65 operators whose
job consist s of th e routine operation of th is printing syst em: o pera ting each of
the system components, running print jobs, solving simple system problems,
and performing basic maintenance tasks, such as replenishing printer
supplies.
If you are a lead operator , or your job involves some programming or systems
administration tasks, as well as operating the DocuTech 65/DocuPrint 65
system, use the on-line help system and the other documents in the Xerox
Document Services Platform Series to supplement the information in the
DocuTech 65/DocuPrint 65 Operator Guide.
Users should have an understanding of the operations of the DocuSP
controller and be familiar with Solaris and basic UNIX commands.
Before using this Guide, become familiar with its contents and conventions.
Powering down the system
If it is necessary to power down the system, refer to the section entitled
Power-off procedures located in the Maintenance chapter of this Operator
Guide. Never switch off the printer power swit ch or the circuit breakers except
in the case of an emergency or unless you are instructed to do so by this
Operator Guide.
DocuTech 65/DocuPrint 65i
IntroductionOperator Guide
Contents
This section lists the contents of this guide.
•“Introduction” gives a basic overview of the Operator Guide and its
contents. It also contains information on requirements and certifications
required by USA and Canadian regulations.
•“Safety Notes” explains the various symbols, Cautions, and Warnings
pertaining to the safe use and operation of the DocuT ech 65/DocuPrint 65
systems. It also contains information on requirements and certifications
required by the European Union Declaration of Conformity and The UK
Electricity at Work Regulation.
•Chapter 1 “System Components and Product Overview” provides printer
and controller component location, system hardware features, and basic
paper loading instructions.
•Chapter 2 “Maintenance” discusses some basic maintenance procedures
and has information on how to clear paper jams. It also includes part
numbers for consumable supplies with instructions on how and where to
place an order.
•Chapter 3 “Paper and Other Stock ” contains information about the stock
you can use in the printer, how you can expect it to perform, stapling
guidelines, the correct loading of special stocks, and stock storage
requirements.
•Chapter 4 “Problem So lving” will assist you in avoiding problems and
solving those that may occur. It also provides information on how to
contact the Welcome Center.
iiDocuTech 65/DocuPrint 65
Operator GuideIntroduction
Requirements
Telephone requirements
USA FCC requirements:
•The FCC has established rules that permit the device to be directly
connected to the telephone network. Standardized jacks are used for
these connections. This equipment should not be used on party lines or
coin line s.
•If this device is malfunctioning, it may also be causing harm to the
telephone network; this device should be disconnected until repair has
been made. If this is not done, the telephone company may temporarily
disconnect service.
•The telephone company may make changes in its technical operations
and procedures; if such changes affect the compatibility or use of this
device, the telephone company is required to give adequate notice of the
changes. Yo u will be advised of your right to file a complaint with the FCC.
•If the telephone company requests information on what equipment is
connected to their lines, inform them of:
1. The telephone number this unit is connected to
2. The ringer equivalence number
3. The USCO jack required
4. The FCC Registration number
Items “b” and “d” are indicated on the label.
The Ringer Equivalence Number (REN) is used to determine how may
devices can be connected to your telephone line. In most areas, the sum
of the RENs of all devices on any one line should not exceed five (5.0). If
too many devices are attached, they may not ring correctly.
Service requirement s
In the event of equipment malfunction, all repairs should be performed by
Xerox or authorized agent. It is the responsibility of users requiring service to
report the need for service to Xerox or to an authorized agent. Service can be
obtained at:
Notice: The Canadian Industry Canada label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications network protective, operational and safety requirements.
The Department does not guarantee the equipment will operate to the user’s
satisfaction.
•Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring associated with a
single line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.
•Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunication s company cause to
request the user to disconnect the equipment.
•Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal met allic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should
contact the electric inspection authority, or electrician, as appropriate.
•The Load Number (LN) assigned to each terminal device denotes the
percentage of the total load to be connected to a telephone loop that is
used by the device, to prevent overloading. The termination on a loop
may consist of any combination of devices subject only to the requirement
that the total of the Load Numbers of all the devices does not exceed 100.
For service in Canada call (800) 939-3769
ivDocuTech 65/DocuPrint 65
Operator GuideIntroduction
Electrom a gn et ic co mp ara bility
United States
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his own expense.
Changes or modifications to this equipment not specifically approved by the
Xerox Corporation may void the user’s authority to operate this equipment.
Shielded cables must be used with this equipment to maintain compliance
with FCC regulations.
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe “A” est conforme à la norme NMB-003 du
Canada.
European Union
This is a Class A product. In a domestic environment, this product may
cause radio interference, in which case the user may be required to take
adequate measures.
Changes or modifications to this equipment not specifically approved by
Xerox Europe may void the user’s authority to operate this equipment.
Shielded cables must be used with this equipment to maintain compliance
with the EMC Directive (89/336/EEC).
In order to allow this equipment to operate in proximity to Industrial,
Scientific, and Medical (ISM) equipment, the external radiation from ISM
equipment may have to be limited or special mitigation measures taken.
WARNING
WARNING
DocuTech 65/DocuPrint 65v
IntroductionOperator Guide
-viDocuTech 65/DocuPrint 65
Symbology
Safety notes
Please read the following instructions carefully before planning your install
and/or operating the DocuTec h 65/Doc uPr int 65. Refer to them as needed to
ensure the safe installation and operation of your equipment.
The safety testing and performance of this product have been verified
using Xerox materials only
Your Xerox DocuTech 65/D ocuPri nt 65 and its supplies have been designed
and tested to meet strict safety requirements. These include safety agency
examination and approval, and compliance to established environm ent al
standards.
Follow all warnings and instructions marked on or supplied with the product.
Various symbols are used on the printer and in the documentation.
The symbol on the printer that indicates a hot surface is shown in Figure 1.
Figure 1. Hot surface symbol
Another symbol that indicates a heated surface is shown in Figure 2.
Figure 2. Heated surface symbol
DocuTech 65/DocuPrint 65vii
Safety notesOperator Guide
WARNING
Warnings indicate possible serious personal injury if you do not strictly
follow the practice, procedure, condition, or statement that follows the
WARNING.
CAUTION
Cautions indicate that possible system damage or data loss will occur if yo u
do not carefully follow the practice, procedure, condition or statement that
follows the CAUTION.
European Union declaration of conformity
Approvals and
certification
The CE marking applied to this product symbolizes Xerox Europe Declaration
of Conformity with the following applicable Directives of the European Union
as of the dates indicated below.
January 1, 1995: Council Directive 73/23/EEC amended by Council Directive
93/68/EEC, approximation of the laws of the member states related to low
voltage equipment.
January 1, 1996: Council Directive 89/336/EEC, approximation of the laws of
the member states related to electromagnetic compatibility.
A full declaration, defining the relevant directives and referenced standards
can be obtained from your Xerox Europe representative or by contacting:
Xerox Europe Product Safety,
Xerox Europe Technical Centre,
PO Box 17,
Bessemer Road,
Welwyn Garden City,
Herts AL7 1HE, England
viiiDocuTech 65/DocuPrint 65
Operator GuideSafety notes
WARNING
This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
WARNING
This system is certified manufactured and tested in compliance with
strict safety and radio frequency interference regulations. Any
unauthorized alteration which includes the addition of new functions or
the connection of external devices may impact this certification. Please
contact your local Xerox Europe representative for a list of approved
accessories.
Shielded cables must be used with this equipment to maintain
complacence with the EMC Directive (89/336/EEC).
This equipment is not primarily intended for use in a domestic
environment.
WARNING
In order to allow this equipment to operate in proximity to industrial,
scientific and medical (ISM) equipment, the external radiation from the
ISM equipment may have to be limited or special mitigation measures
taken.
DocuTech 65/DocuPrint 65ix
Safety notesOperator Guide
Electricity at Work Regula ti on - UK
The Electricity at Work Regulation applies only to England and Wales.
The Regulation
The Electricity at Work Regulation 1989 came into force in England and
Wales on the 1 April 1990. This 1989 Regulation places a duty on all
employers and self-employed persons to ensure the electrical systems in their
premises are constructed, maintained and operated in such a manner as to
prevent, so far as reasonably practical, danger. This includes ensuring all
electrical equipment connected to such electrical systems are safely
constructed, maintained and operated.
All Xerox equipment have been designed to exacting safety standards. They
have all undergone a variety of stringent safety tests including earth bond,
insulation resistance and electrical strength tests. Xerox Europe
manufacturing plants have been awarded ISO 9000 quality certification and
are subject to regular audits by the British Standards Institution or equivalent
national standards body.
Xerox equipment which has been properly and regularly serviced and
maintained should not have to undergo additional specific safety tests
pursuant to the 1989 Regulation. Customers wishing to complete safety
testing should contact Xerox Europe T echnical Centre for advice prior to any
test implementation. The address of the Xerox T echnical Centre is provided in
the previous section, European Union declaration of conformity.
Xerox equipment should, however, be properly and regularly serviced and
maintained at all times.
xDocuTech 65/DocuPrint 65
Operator GuideSafety notes
Check your understanding
Please review the questions and answers that follow to ensure that you
understand the Electricity at Work Regulation in England and Wales.
QuestionWhat is the Electricity at Work Regulation?
AnswerThe Electricity at Work Regulation 1989 came into force in England and
Wales on the 1 April 1990. This 1989 Regulation places a duty on all
employers and self-employed person s to ensure the electrical systems in
their premises are constructed, maintained and operated in such a manner as
to prevent, so far as reasonably practicable, danger. This i ncludes ensuring all
electrical products connected to such electrical systems are safely
constructed, maintained and operated.
QuestionDoes Xerox Europe comply with the Electricity at Work Regulation?
AnswerThe regulation places a duty on all employers and self-employed persons
to ensure the electrical systems in their premises are, effectively safe.
This regulation does not impose on, amongst others, manufa cturers or
suppliers of such electrical systems. However, rest assured that all Xerox
equipment which Xerox Europe and its authorized distributors supply to
customers, conform with all the relevant safety legislation and standards.
QuestionIs Xerox equipment safe?
AnswerAll Xerox equipm ent supplied by Xerox Eu rope and their authorized
distributors conform to all relevant safety legislation and standards.
QuestionIs the Xerox equipment in my premises safe?
AnswerAll Xerox equipm ent supplied by Xerox Eu rope and their authorized
distributors conform to all relevant safety legislation and standards. However,
like all electrical equipment, they have to be regularly serviced and
maintained by competent persons.
Xerox Europe Customer Service Engineers ensure Xerox equipment is
serviced and maintained to exacting Xerox safety standards. If you would like
your Xerox equipment to be serviced and maintained to such high standards,
please contact your local Xerox Europe Customer Service Organization. They
will be pleased to assist you.
DocuTech 65/DocuPrint 65xi
Safety notesOperator Guide
QuestionDoes the Xerox equipment in my premises comply with the Electricity at
Work Regula tion s ?
AnswerAll employers and self-employed persons must ensure that the electrical
systems in their premises are safe. This will include ensuring Xerox
equipment in such premises is safe.
Xerox Europe ’s Product Safety function has prepared a guide which contains
a list of tests which may be completed by your Xerox Europe Customer
Service Organization. T HES E TESTS MUST BE CARRIED OUT ONLY BY
PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND
EXPERIENCE TO CARRY OUT SUCH TESTS.
Please contact the Xerox Europe Customer Service Organization for further
information.
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST
EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE
DEA T H, PERSONAL INJURY AND/OR DAMAGE TO PROPERTY.
QuestionI would like to carry out my own safety tests on the Xerox temperament
in my premises.
AnswerYou may, of course, request such tests as you deem nece ssary to satisfy
yourself that your Xerox equipment is safe. Your Xerox Europe Customer
Support will be pleased to advise you on such testing.
QuestionI require records of all tests.
AnswerAfter safety testing, your Xerox Europe Customer Service Engineer will
provide you with a certificate which details the results of all tests completed.
In the event of any defect being noted, the Xerox equipmen t will be swit ch ed
off and disconnected from the supply until the defect has been corrected. You
will be advised of such action to enable such defects to be corrected.
Your responsibility
YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL
TIMES.
Additional queries
Please contact the Xerox Europe Tec hni cal Centre if you have any queries
regarding the information provided in this document. The address of the
Xerox Europe T echnical Centre is provided in the previous section, European
Union declaration of conformity.
xiiDocuTech 65/DocuPrint 65
Operator GuideSafety notes
Electrical safety
Attention to the following requirements ensures the safe operation of your
equipment.
Printer
USA/CanadaThe printer requires a 115V AC outlet, dedicated 20 Amp, 3-wire circuit.
EuropeThe printer requires a 220-240V outlet, dedicated 13 Amp or 10 Amp circuit.
The equipment must be connected to a grounded mains outlet.
CAUTION
Ensure that the power connection for your printer satisfies these
requirements.
•The power receptacle for the printer must meet the requirements stated
on the data plate on the rear of the printer.
•The socket outlet shall be installed near the equipment within reach of the
10 ft. (3 m) cable and shall be easily accessible.
•Use the power cable that is supplied with your printer and controller. Do
not use an extension cord, or remove or modify the power cord plug.
•Plug the power cable directly into a correctly grounded electrical outlet. If
you are not sure whether or not an outlet is correctly grounded, consult a
qualified electrician.
•Do not use an adapter to connect the printer to an electrical outlet that
lacks a ground connection terminal.
•The power cord is the disconnect device for this printer.
•Do not override or disable electrical or mechanical interlocks.
•Do not push objects into slots or openings on the printer. Electrical shock
or fire may result.
•Do not obstruct ventilation openings. These openings prevent
overheating of the printer.
DocuTech 65/DocuPrint 65xiii
Safety notesOperator Guide
Controller
USA/CanadaThe controller requires a dedicated 115V AC 20 Amp grounded receptacle.
EuropeThe controller requires a 220-240V, 13 or 10 Amp grounded receptacle.
CAUTION
Follow all safety cautions, warnings, and instructions marked on the
controller.
•Ensure that the voltages and frequency rating of the power receptacle
match the electrical rating label on the equipment.
•Do not make electrical or mechanical modifications to the equipment.
•Use the power cable that is supplied with your controller. Do not use an
extension cord, or remove or modify the power cord plug. If the plug must
be changed, a qualified electrician must install the plug correctly on the
power cord.
•Plug the power cable directly into a correctly grounded electrical outlet or
into the power strip that is connected to this outlet. If you are not sure
whether or not the outlet is correctly grounded, consult a qualified
electrician.
•Do not use an adapter to connect the controller to an electrical outlet that
lacks a ground connection terminal.
•The power switch functions as a standby type of device only. The power
cord serves as the primary disconnect device for the system.
•Do not push objects into slots or openings on the equipment. Electrical
shock or fire may result.
•Do not obstruct ventilation openings. These openings prevent
overheating of the controller.
xivDocuTech 65/DocuPrint 65
Operator GuideSafety notes
Printer power on/off indicator
A power-on/power-off indicator shows the state of the power for the printer.
This indicator is located on the top front of the printer and has a rectangular
shape. This indicator glows green when printer power is on and emits no light,
is colorless, when the printer power is off.
When you need to determine whether the printer power is on or off, view the
power-on/power-off indicator rather than the message pane on the DocuSP
Print Services main window. Under some conditions, the main window may
not accurately indicate the state of the printer.
The printer power on/off indicator is shown in Figure 3.
Figure 3. Power on/off indi cat or
DocuTech 65/DocuPrint 65xv
Safety notesOperator Guide
Printer or controller - emergency power off
If any of the following conditions occur, turn off the equipment immediately
and disconnect the power cable from the electrical outlet. Contact an
authorized Xerox Service Representative to correct the problem:
•The equipment emits unusual odors, or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker , fuse, or other safety device has been tripped.
•Liquid is spilled into the equipment.
•The equipment is exposed to water damage or flood.
•Any part of the equipment is physically damaged.
NOTE: The only method to remove all power from the printer is to disconnect
the power cable from the electrical outlet.
Printer - ozone information
This product produces ozone during normal operation. The ozone produced is
dependent on print volume and is heavier than air. Install the system in a well
ventilated room with the minimum cubic requirements size listed below.
Providing the correct environmental parameter will ensure that the
concentration levels meet safe limits.
The minimum cubic volume requirement is: 1,765 cubic feet (50 cubic
meters).
To determine if the room has the required volume to meet the ozone
requirement, the length of the room multiplied by its width and height should
be equal to or greater than the cubic volume listed above.
If you need additional information about ozone, please request the Xerox
publication Ozone (part number 600E74140) by calling 1-800-828-6571 in the
United States and Canada. In Xerox Europe countries, call the local welcome
center.
xviDocuTech 65/DocuPrint 65
Operator GuideSafety notes
Printer - laser safety
CAUTION
The use of controls, adjustments or performance of procedures other than
those specified in this guide may result in hazardous light exposure.
With specific regard to lasers, the equipment complies with laser product
performance standards set by governmental, national, and international
agencies as a Class 1 Laser Product. It does not emit hazardous light, as the
beam is totally enclosed during all phases of customer operation and
maintenance.
DocuTech 65/DocuPrint 65xvii
Safety notesOperator Guide
Printer - operational safety
Safety Quality
Standards
Other National
Standards
Do theseTo ensure the continued safe operation of your printer, follow these safety
The equipment is manufactured under a BS5750 Quality system accepted by
the British Standards Institution.
The Xerox DocuTech 65/DocuPrint 65 is also certified in compliance with
applicable standards by various national bodies.
guidelines at all times:
•Always connect equipment to a correctly grounded power outlet. If in
doubt, have the outlet checked by a qualified electrician.
•Always follow all warnings and instructions that are marked on or are
supplied with the equipment.
•Always exercise care when moving or relocating the equipment. Please
contact your local Xerox Service Department to arrange relocation of the
printer to a location outside of your building.
•Always locate the printer on a solid support surface (not on plush carpet)
that has adequate strength to support the weight of the printer.
•Always locate the printer in an area that has adequate ventilation and
room for servicing. Refer to the space requirements in the DocuTech 65/DocuPrint 65 Installation Planning Guide.
•Always use materials and supplies that are specifically designed for your
Xerox equipment. Use of unsuitable materials may result in poor
performance and possibly a hazardous situation.
Do not do theseTo ensure the continued safe operation of your printer:
•Never use an adapter plug to connect equipment to a power source that
lacks a ground connection terminal.
•Never obstruct ventilation openings. They are provided to prevent
overheating.
•Never push objects of any kind into the ventilation openings.
•Never attempt any maintenance function that is not specifically described
in the DocuT ech 65/DocuPrint 65 documentation.
•Never remove any covers or guards that are fastened with screws. There
are no operator serviceable areas within these covers.
•Never locate the printer near a radiator or any other heat source.
•Never ov erride or “cheat” any of the electrical or mechanical interlock
devices.
•Never operate the equipment if you notice unusual noises or odors.
Disconnect the power cord from the power outlet and call the Xerox
Welcom e Cent er .
-xviiiDocuTech 65/DocuPrint 65
Operator GuideSafety notes
Your Xerox DocuTech 65/D ocuPrint 65 printer is certified, manufactured, and
tested in compliance with strict safety and radio frequency interference
regulations. Any unauthorized alteration that includes the addition of new
functions or the connection of external devices may invalidate this
certification. Please contact your local Xerox representative or the Xerox
Welcome Center for a list of approved accessories.
Welcome Center phone numbers:
•USA - (800) 821-2797
•Canada - (800) 939-3769
•Europe - local Welcome Center
Additional
information - USA
Additional
information -
Europe
If you need any additional safety information concerning the equipment or the
Xerox supplied materials, please contact the Xerox Welcome Centre.
If you need any additional safety information concerning the equipment or the
Xerox supplied materials, you may call the following number: 01707 353434
DocuTech 65/DocuPrint 65-xix
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