Xerox 6100 User Guide

Phaser® 6100

color laser printer

User Guide

Guide D’utilisation

Guida dell'utente

Benutzerhandbuch

Guía del usuario

Guia do Usuário

Gebruikershandleiding Användarhandbok

www.xerox.com/office/6100support

Copyright © 2004, Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX®, The Document Company®, the digital X®, CentreWare®, infoSMART®, and Phaser® are registered trademarks of Xerox Corporation in the United States and/or other countries.

Adobe®, Acrobat® Reader®, and PostScript® are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Apple®, AppleTalk®, iBook®, iMac®, Macintosh®, Mac® OS, PowerBook®, and Power Macintosh® are registered trademarks of Apple Computer, Inc. in the United States and/or other countries.

Centronics® is a registered trademark of Centronics Data Computer Corporation.

Ghostscript® is a registered trademark of Artifex Software, Inc.

IBM® and PowerPC® are registered trademarks of International Business Machines Corporation in the United States and/or other countries.

HP-GL® and PCL® are registered trademarks of Hewlett-Packard Corporation in the United States and/or other countries.

Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries.

UNIX® is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

Chapter 1 : Introduction

Special Features ........................................................	1.2
Printer Components ..................................................	1.4
Front View ...........................................................	1.4
Right View ...........................................................	1.5
Rear View ............................................................	1.5
Changing the Display Language ................................	1.6

Chapter 2 : Using Paper or Specialty Media

Choosing Paper and other Specialty Media ................	2.2
Sizes and Capacities .............................................	2.2
Guidelines for Paper and Specialty Media .................	2.3
Loading Paper ...........................................................	2.4
Using Tray 1 ........................................................	2.4
Changing the Paper Size in the Tray ........................	2.7
Using the Optional Tray 2 ......................................	2.8
Using the Multi-Purpose Tray (MPT) ........................	2.9
Using the Manual Feed ........................................	2.12
Printing Specialty Media ..........................................	2.14
Printing on Envelopes ..........................................	2.14
Printing on Labels ...............................................	2.16
Printing on Transparencies ...................................	2.17
Printing on Preprinted Paper ................................	2.20
Printing on Card Stock or Custom Size Paper ..........	2.21

Chapter 3 : Printing Tasks

Printer Driver Features .............................................	3.2
Printing a Document .................................................	3.3
Canceling a Print Job .............................................	3.4

Printer Settings .........................................................	3.5
Layout tab ...........................................................	3.6
Paper tab ............................................................	3.7
Graphics tab ........................................................	3.9
Extras tab .........................................................	3.11
Troubleshooting .................................................	3.12
Using a Favorite Setting ......................................	3.12
Using Help .........................................................	3.13

Chapter 4 : Advanced Printing

Printing on Both Sides of the Paper ...........................	4.2
Scaling Your Document .............................................	4.4
Fitting Your Document to a Selected Paper Size ........	4.5
Printing Multiple Pages on One Sheet of Paper .........	4.6
Printing Posters ........................................................	4.7
Printing Booklets ......................................................	4.9
Using Watermarks ..................................................	4.10
Using an Existing Watermark ...............................	4.10
Creating a Watermark .........................................	4.11
Editing a Watermark ...........................................	4.12
Deleting a Watermark .........................................	4.12
Using Overlays ........................................................	4.13
What is an Overlay? ............................................	4.13
Creating a New Page Overlay ...............................	4.13
Using a Page Overlay ..........................................	4.15
Deleting a Page Overlay ......................................	4.16

Chapter 5 : Using the Control Panel

Understanding the Control Panel	.............................. 5.2
Display ...............................................................	5.2
Buttons ...............................................................	5.3
Using Control Panel Menus ........................................	5.5
Accessing Control Panel Menus ...............................	5.5
Overview of Control Panel Menus ............................	5.6
Information Menu .................................................	5.6
Page Layout Menu ...............................................	5.7
Color Menu ..........................................................	5.8
Printer Setup Menu ...............................................	5.9
Maintenance Menu ..............................................	5.11
Network Setup Menu ...........................................	5.12

Chapter 6 : Maintaining Your Printer

Printing a Config Page ...............................................	6.2
Replacing the Supplies ..............................................	6.3
Managing the Toner Cartridges .................................	6.4
Toner Cartridge Storage ........................................	6.4
Toner Cartridge Life Expectancy .............................	6.4
Checking the Remaining Toner ...............................	6.4
Redistributing the Toner ........................................	6.5
Replacing the Toner Cartridges .................................	6.8
Replacing the Waste Cartridge ................................	6.11
Replacing the Imaging Unit .....................................	6.14
Replacing the Transfer Belt .....................................	6.22
Cleaning the Printer ................................................	6.29
Printing a Cleaning Page ......................................	6.29
Cleaning the Outside of the Printer .......................	6.29
Cleaning the Laser Scanning Unit (LSU)
Inside the Printer ...............................................	6.30
Cleaning the Inside of the Printer ..........................	6.31
Replacement Parts ..................................................	6.38

Chapter 7 : Solving Problems

Troubleshooting Checklist .........................................	7.2
Solving General Printing Problems ............................	7.3
Clearing Paper Jams .................................................	7.6
Jam at Tray 1 or the Paper Feed Area .....................	7.7
Jam at the Multi-purpose Tray (MPT) .......................	7.9
Jam at C (Inside the Printer) ..................................	7.9
Jam at C (In Duplex Area) ...................................	7.10
Jam at B, C .......................................................	7.14
Jam at Optional Tray 2 ........................................	7.17
Tips for Avoiding Paper Jams ................................	7.20
Solving Print Quality Problems ................................	7.21
Understanding Display Messages ............................	7.25
Common Windows Problems ...................................	7.29
Common Macintosh Problems .................................	7.30
Problems in the Chooser ......................................	7.30
Printing Errors ....................................................	7.30
Common Linux Problems .........................................	7.31

Appendix A : Using Your Printer with a Macintosh

Software for Macintosh .............................................	A.2
System Requirements ...........................................	A.2

Appendix B : Using Your Printer in Linux

Installing the Printer Driver ......................................	B.2
System Requirements ...........................................	B.2
Installing the Printer Driver ....................................	B.2
Changing the Printer Connection Method .................	B.6
Uninstalling the Printer Driver ................................	B.7
Using the Configuration Tool .....................................	B.8
Changing LLPR Properties .......................................	B.10

Appendix C : Using Your Printer on a Network

About Sharing the Printer on a Network ...................	C.2
Setting Up a Locally Shared Printer ...........................	C.3
In Windows 98/Me ................................................	C.3
In Windows NT 4.0/2000/XP/Server 2003 ................	C.4
Setting Up a Network-Connected Printer ..................	C.6
Configuring Network Parameters on the
Control Panel .......................................................	C.7

Appendix D : Installing An Optional Tray 2

Installing an Optional Tray 2 .....................................

D.2

Appendix E : Specifications

Printer Specifications ................................................	E.2
Paper Specifications ..................................................	E.3
Overview .............................................................	E.3
Supported Sizes of Paper .......................................	E.4
Guidelines for Using Paper .....................................	E.5
Paper Specifications ..............................................	E.6
Paper Output Capacity ..........................................	E.6
Paper Input Capacity ............................................	E.6
Printer and Paper Storage Environment ...................	E.7
Envelopes ............................................................	E.8
Labels ...............................................................	E.10
Transparencies ...................................................	E.10

Appendix F : Product Recycling and Disposal

Product Recycling and Disposal .................................

F.2

Appendix G : Additional Resources

Web Links .................................................................

G.2

Environmental and Safety Consideration

Laser Safety Statement

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

WARNING

Never operate or service the printer with the protective cover removed from Laser/ Scanner assembly. The reflected beam, although invisible, can damage your eyes. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons:

Ozone Safety

OZONE

During normal operation, this machine may produce ozone, which does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area.

If you need additional information about ozone, please contact your nearest Xerox dealer.

Radio Frequency Emissions

Federal Communications Commission (FCC), United States of America

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experienced radio/TV technician for help.

Operation of this device is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.

Declaration of Conformity (European Union)

Approvals and Certifications

The CE marking applied to this product symbolizes the Xerox Corporation's Declaration of Conformity with the following 93/68/ EEC Directives of the European Union as of the dates indicated.

January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of the member states related to low voltage equipment.

January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation of the laws of the Member States related to electromagnetic compatibility.

A signed copy of the Declaration of Conformity, defining the relevant Directives and referenced standards can be obtained from your Xerox Corporation representative.

MEMO

1INTRODUCTION

Congratulations on the purchase of your printer!

This chapter includes:

•Special Features

•Printer Components

•Changing the Display Language

Special Features

Your new printer is equipped with special features that improve the print quality. You can:

Print in color with excellent quality and speed

•You can print in a full range of colors using cyan, magenta, yellow, and black.

•You can print at 1200 dpi (Enhanced). See page 3.9.

•In black & white mode your printer prints A4-sized paper at 20 ppm and letter-sized paper at 21 ppm (pages per minute). For color printing, A4/letter-sized paper prints at 5 ppm.

•In duplex printing, your printer prints A4/Letter sized paper at 9.6 IPM (images per minute) for black & white and 5 IPM for color.

Handle paper flexibly

•Multi-purpose Tray supports letterhead, envelopes, labels, transparencies, custom size paper, postcards, and heavy paper. A 100-sheet Multi-purpose Tray supports plain paper.

•The Standard 250-sheet feeder (Tray1) and optional 500-sheet feeder (Tray2) supports A4/letter-sized paper.

Create professional documents

•Print Watermarks. You can customize your documents with a word, such as “Confidential.” See page 4.10.

•Print Booklets. This feature enables you to easily print the pages to create books. Once printed, all you have to do is to fold and staple the pages. See page 4.9.

•Print Posters. The text and pictures on each page of your document are magnified and printed across sheets of paper. Tape them together to form a poster. See page 4.7.

1.2 INTRODUCTION

Save time and money

• You can print on both sides of the paper to save paper	1
(double-sided printing). See page 4.2.

•You can print multiple pages on one single sheet of paper to save paper.

•You can use preprinted forms and letterhead on plain paper. See “Using Overlays” on page 4.13.

•The printer saves electricity by lowering power consumption when it is not printing.

Expand the printer capacity

•You can install an optional 500-sheet tray in your printer. This tray reduces how often you have to add paper to the printer.

•A Network interface enables network printing.

The Phaser 6100DN printer comes with a built-in network interface, 10/100 Base TX.

Print in various environments

•You can print in Windows 98/Me/2000/XP/Server 2003.

•Your printer is compatible with a Macintosh (USB only) and Linux.

•Your printer comes with both the USB and Parallel interface.

INTRODUCTION 1.3

Printer Components

Front View

Top Cover B

Open to install the imaging unit, transfer belt, and fuser.

Output Support

Top Cover

Release Button

Handle

(Use it to lift the printer.)

Left Cover A

Open Left Cover A to install the toner cartridges and clean the Laser Scanning Unit (LSU). Pull the handle to open Left Cover A.

Paper Output Tray

Control Panel

(see page 5.2.)

Front Cover

Open to remove the waste cartridge.

Tray 1

(250-sheet feeder)

Optional Tray 2

500-sheet feeder

NOTE: If you continuously print many pages, the surface of the output tray may become hot. Be careful not to touch the surface, especially for children.

1.4 INTRODUCTION

Right View

Right Cover C

(Open to remove paper jams.)

Multi-purpose Tray (MPT)

(Open to load specialty media.)

Handle

(Use it to lift the printer.)

Optional Tray 2 Jam Cover D

(Open to remove jams from Tray 2.)

Rear View

Network Port*

Control Board

Cover

USB Port

Power Switch

Parallel Port

Power Receptacle

* Available only on Phaser 6100DN.

INTRODUCTION 1.5

Changing the Display Language

To change the language that is displayed on the control panel, take the following steps:

1In ready mode press the Menu button ( ) on the control panel until you see ‘Printer Setup’ on the bottom line of the display.

2 Press the OK button ( ) to access the menu.

3Press the scroll button ( or ) until you see ‘Language’ on the bottom line.

4 Press the OK button ( ) to confirm the menu item.

5Press the scroll button ( or ) to display the language you want to use.

6 Press the OK button ( ) to save the selection.

7Press the On Line/Continue button to return to ready mode.

1.6 INTRODUCTION

USING PAPER OR SPECIALTY

2MEDIA

This chapter will help you understand the types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality.

This chapter includes:

•Choosing Paper and other Specialty Media

•Loading Paper

•Printing Specialty Media

Choosing Paper and other Specialty Media

You can print on a variety of paper types and sizes, such as plain paper, envelopes, labels, transparencies and so on. See “Printing Specialty Media” on page 2.14.

When you choose paper, consider the following:

•Desired outcome: The paper you choose should be appropriate for the project.

•Size: You can use any size paper that fits easily within the paper adjusters of the paper tray.

•Weight : Your printer supports paper weights as follows:

-16~24lbs (60~90g/m2) bond for Tray 1 or optional Tray 2

-16~32lbs (60~160g/m2) bond, up to 60 lb cover, for the Multi-purpose Tray

-20~24lbs (75~90g/m2) bond for duplex printing

•Brightness: Some papers are whiter than others and produce sharper, more vibrant images.

CAUTION: Using a paper that does not conform to the specifications listed on page E.6 can cause problems that may require service. This service is not covered by the warranty or service agreements.

Sizes and Capacities

Size		Input Source/Capacity*
Size	Tray 1		Tray 2	Multi-	Manual
			Tray 2	Multi-	Manual
			(option)	purpose Tray	Feed
			(option)	purpose Tray	Feed

Plain Paper	250		500	100	1

Envelopes**	—		—	10	1

Labels**	—		—	10	1
Transparencies	—		—	30	1

Card stock**	—		—	10	1

*Depending on paper thickness, the maximum capacity may be reduced.

**If you are experiencing excessive jamming, feed one sheet or envelope at a time through the Multi-purpose Tray.

2.2 USING PAPER OR SPECIALTY

Guidelines for Paper and Specialty Media

When selecting or loading paper, envelopes, or other specialty media keep these guidelines in mind:

•Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

• Use cut-sheet paper only. You cannot use multi-part paper.

•When printing transparencies, use only Phaser 35-Series Premium Transparency Film.

•Do not use paper with irregularities, such as tabs or staples.

•Do not attempt to load any tray while printing and never overfill the tray. This could cause a paper jam.

•Avoid paper with embossed lettering, perforations, or a texture that is too smooth or too rough.

•Colored paper should be of the same high quality as white photocopy paper. The pigments must withstand the printer’s fusing temperature of 180°C (356°F) for 0.1 seconds without deteriorating. Do not use paper with a colored coating that was added after the paper was produced.

•Preprinted forms must be printed with nonflammable, heatresistant ink that does not melt, vaporize, or release hazardous emissions when subject to the printer’s fusing temperature.

•Store paper in its ream wrapper until you are ready to use it. Place cartons on pallets or shelves, not on the floor.

•Do not place heavy objects on top of the paper, whether it is packaged or unpackaged.

•Keep paper away from moisture, direct sunlight or other conditions that can cause it to wrinkle or curl.

NOTE: Do not use carbonless paper and tracing paper. The chemicals can damage your printer.

USING PAPER OR SPECIALTY 2.3

Loading Paper

Proper paper loading helps prevent paper jams and ensure trouble-free printing. Do not remove the paper tray while a job is printing. Doing so may cause a paper jam. See “Sizes and Capacities” on page 2.2 for acceptable paper capacities for each tray.

Using Tray 1

Tray 1 can hold a maximum of 250 sheets plain A4 and lettersized paper.

You can purchase an optional tray, Tray 2, and attach it below Tray 1, to load an additional 500 sheets of paper.

1 Pull the tray out of the printer.

2 Push down on the metal plate until it locks into position.

2.4 USING PAPER OR SPECIALTY

3Flex the paper sheets back and forth to separate the pages, and then fan them while holding one edge. Tap the edge of the stack on a flat surface to even it up.

4 Load paper with the print side facing up.

Make sure that all four corners are flat in the tray and under the corner brackets as shown below.

USING PAPER OR SPECIALTY 2.5

5Do not exceed the maximum stack height. Overfilling the tray may cause a paper jam.

6While pinching the paper guide as shown, move it toward the paper until it lightly touches the side of the stack. Do not press the guide too tightly against the edge of the paper; the guide may bend the paper.

NOTE: If you want to change the paper size in the tray, refer to page 2.7.

7 Slide the tray back into the printer.

8When you print a document, select the paper type, paper size and tray selection in your software application. For details, see page 3.7.

2.6 USING PAPER OR SPECIALTY

Changing the Paper Size in the Tray

The tray is preset to Letter or A4 size, depending on your country. To change the size to A4 or Letter, you must adjust the paper length guide properly.

1 Lift the paper length guide and place it in the correct	2
position for the paper size you are loading.

Paper length guide

To remove the paper length guide, turn it slightly to your right to release the locks on the bottom of the guide, then pull it up.

To place the paper length guide in the paper position you want, insert the locks on the bottom of the guide into the desired paper slot and push it all the way in.

USING PAPER OR SPECIALTY 2.7

2Load paper with the print side facing up. For more information see steps 4 and 5 on page 2.5~2.6.

3While pinching the paper guide as shown, move it toward the paper until it lightly touches the side of the stack. Do not push the guide to tightly against the edge of the paper as it may cause the paper to bend.

Using the Optional Tray 2

The optional tray, Tray 2, can hold a maximum of 500 sheets of plain paper.

To load paper in Tray 2, follow the instructions for loading paper on page 2.4.

2.8 USING PAPER OR SPECIALTY

Using the Multi-Purpose Tray (MPT)

The Multi-purpose Tray (MPT) is located on the right side of your printer. It can be closed when you are not using it, making the printer more compact.

Multi-purpose Tray (MPT)

The Multi-purpose Tray can hold several sizes and types of paper, such as transparencies, cards and envelopes. You may also want to use the Multi-purpose Tray for single page print jobs on letterhead, colored paper for use as separator sheets, or other specialty media that you do not normally keep in the paper tray. You can load approximately 100 sheets of plain paper, 10 envelopes, 30 transparencies, 10 sheets of card stock or 10 labels at a time.

•Load only one size of paper at a time in the Multi-purpose Tray.

•To prevent paper jams, do not add paper when there is still paper in the Multi-purpose Tray. This also applies to other types of specialty media.

•Paper should be loaded face down with the top edge going into the Multi-purpose Tray first and be placed in the center of the tray.

To load paper in the Multi-purpose Tray:

1Lower the Multi-purpose Tray and unfold the paper support extension as shown.

USING PAPER OR SPECIALTY 2.9

2If you are using paper, flex or fan the edge of the paper stack to separate the pages before loading.

For transparencies, hold them by the edges and avoid touching the print side. Oils from your fingers can cause print quality problems.

3Load the paper with the print side facing down and against the right edge of the tray.

4Pinch the paper width guide and slide it to the right to touch lightly against the edge of the paper without bending it.

2.10 USING PAPER OR SPECIALTY

If you want to print on previously printed paper from the Multi-purpose Tray, the printed side should be facing up with the uncurled edge towards the printer. If you experience problems with the paper feeding, turn the paper around.

NOTE: Make sure that you have	2
not loaded too much paper.

The paper buckles if you load a stack that is too deep or if you push it in too far.

5When you print a document, set the tray selection to MPT and select the correct paper type in the software application. For details, see page 3.7.

NOTE: After printing fold away the paper support extension and close the Multi-purpose Tray.

USING PAPER OR SPECIALTY 2.11

Using the Manual Feed

If you select Manual in the Tray selection option when changing print settings, you can manually load a sheet of paper in Multi-purpose Tray. Manually loading paper can be helpful when you want to check the print quality after each page is printed.

This loading procedure is almost the same as the procedure for loading in the Multi-purpose Tray, except you load paper sheet-by-sheet in the Tray, send print data to print the first page, and press the On Line/Continue button on the control panel to print each following page.

1Load a sheet of paper with the print side down and against the right edge of the Multi-purpose Tray.

2Pinch the paper width guide and slide it to the right to touch lightly against the edge of the paper without bending it.

2.12 USING PAPER OR SPECIALTY

3When you print a document, you must select Manual for Tray selection in the software application, and then select the correct paper size and type. For details, see page 3.7.

4Print the document.

The display shows a message prompting you to load paper.

5Press the On Line/Continue button.

The printer picks up the paper and prints. After one page is printed, the message appears again.

6Insert the next sheet into the Multi-purpose Tray and press the On Line/Continue button.

Repeat this step for every page to be printed.

USING PAPER OR SPECIALTY 2.13

+ 172 hidden pages