XEROX 416 User Manual [en, da, no, sv, en]
WorkCentre Pro 421
User Guide
604P10712
Prepared by:
The Document Company Xerox
GKLS European Operations
Bessemer Road
Welwyn Garden City
Hertfordshire
AL7 1HE
ENGLAND
©2002 by Xerox Corporation. All rights reserved.
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publication are trademarks of Xerox Corporation. Product names and trademarks of other
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Changes are periodically made to this document. Changes, technical inaccuracies, and
typographical errors will be corrected in subsequent editions.
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, the digital X® and all Xerox products mentioned in this
ged.
Table of Contents
1 About This Guide.............................................................. 1-1
Finding Information in the User Guide................................................1-2
Customer Support.................................................................................1-4
Conventions ..........................................................................................1-5
Orientation...............................................................................................1-5
Bracket Text Typeface ............................................................................1-7
Italic Typeface.........................................................................................1-7
Quick Pathway ........................................................................................1-7
Notes.......................................................................................................1-8
Hints........................................................................................................1-8
Cautions..................................................................................................1-8
Warnings.................................................................................................1-8
Related Information Sources ...............................................................1-9
2 Product Overview............................................................. 2-1
System Overview ..................................................................................2-2
Using Department Codes........................................................................2-2
Identifying the Machine Configurations and Components ...............2-4
WorkCentre Pro 421E.............................................................................2-4
WorkCentre Pro 421DE ..........................................................................2-5
WorkCentre Pro 421DEi - European Product .........................................2-6
WorkCentre Pro 421DEi - North American Product................................2-7
WorkCentre Pro 421Pi ............................................................................2-8
Components............................................................................................2-9
Control Panel Components and Function Keys...............................2-11
Power ON/OFF.....................................................................................2-14
Powering On .........................................................................................2-14
Powering Off .........................................................................................2-14
Power Save..........................................................................................2-15
Standby Mode................................. ....... ...... ....... ...... ...... ......................2-16
Sleep Mode (Energy Saver)..................................................................2-16
Xerox WorkCentre Pro 421 User Guide T able of Contents-iii
Modes...................................................................................................2-17
Features Key...................... ....... ...... ....... ...... ....... ...... ...... ....... ...... ....... ..2-18
Machine Status Key ..............................................................................2-18
3 Copy...................................................................................3-1
Standard Features ..................................................................................3-1
Copying Procedure...............................................................................3-2
1. Load the Originals...............................................................................3-2
2. Press the Features Key.......................................................................3-5
3. Select the Copy Features....................................................................3-6
4. Enter the Quantity................. ...... ....... ...... ....... ...... ...... ....... ...... ...........3-7
5. Press Start .........................................................................................3-8
Using Job Interrupt...............................................................................3-9
Standard Copy Features.....................................................................3-10
Lighten/Darken......................................................................................3-10
Reduce/Enlarge ....................................................................................3-11
Paper Supply.........................................................................................3-13
Original Type.........................................................................................3-14
Added Features...................................................................................3-15
Output ...................................................................................................3-16
2-Sided..................................................................................................3-18
Bound Original ......................................................................................3-19
Image Shift............................................................................................3-21
Edge Erase ...........................................................................................3-22
2-Up ......................................................................................................3-23
Booklet..................................................................................................3-24
Annotation.............................................................................................3-26
Build Job ...............................................................................................3-27
Stored Job.............................................................................................3-30
Paper Type (Bypass Tray Only)............................................................3-32
Menu Map .............................................................................................3-33
Changing Copy Defaults ....................................................................3-34
4 Print.................................................................................... 4-1
Printing Procedure.................. ...... ....... ...... ....... ...... ...... ....... ...... ....... ....4-2
Print Drivers ............................................................................................4-2
1. Create the Document..........................................................................4-4
2. Select Print..........................................................................................4-4
Table of Contents-iv Xerox WorkCentre Pro 421 User Guide
3. Select the Printer Driver Features.......................................................4-5
4. Print the Job........................................................................................4-6
5. Retrieve the Print Job..........................................................................4-7
6. Managing Print Jobs ...........................................................................4-8
Using Job Interrupt.............................................................................4-12
Printer Driver Features .......................................................................4-13
Control Options .....................................................................................4-13
Printer Configuration .............................................................................4-15
Paper/Output.........................................................................................4-17
Layout ...................................................................................................4-22
Image Options.......................................................................................4-24
Overlays................................................................................................4-28
Fonts.....................................................................................................4-31
Watermarks...........................................................................................4-33
About.....................................................................................................4-35
Changing Printer Defaults..................................................................4-36
5 Maintaining the Product................................................... 5-1
Cleaning.................................................................................................5-2
Cleaning the WorkCentre Pro 421 .. ....... ...... ....... ....................................5-2
Document Glass and Constant Velocity Transpor t Glas s................... ....5-3
Control Panel, Keyboard, LCD Display...................................................5-3
Document Feeder and Output Tray ................................ ....... ...... ....... ....5-3
Transfer Corotron Wire ...........................................................................5-4
Ordering Supplies.................................................................................5-8
Customer Replaceable Units ...............................................................5-9
Replacing the Toner Cartridge................................................................5-9
Replacing the Drum Cartridge...............................................................5-14
Replacing the Ozone Filter....................................................................5-23
Loading Paper .....................................................................................5-24
Loading the Paper Trays.......................................................................5-24
Loading the Bypass Tray ......................................................................5-30
6 Basic Troubleshooting..................................................... 6-1
Jam Clearance......................... ...... ....... ...... ....... ...... .............................. 6-2
Access Areas ..........................................................................................6-2
Example of Paper Jam............................................................................6-3
Example of Document Feeder (ADF/DADF) Jam ...................................6-5
Xerox WorkCentre Pro 421 User Guide Table of Contents-v
Calling for Service............ ....... ...... ....... ...... ....... ...... ...... ........................6-6
Displaying Error Codes ...........................................................................6-6
Customer Support Telephone Number ...................................................6-6
Error Messages and Codes..................................................................6-7
Error Messages.......................................................................................6-7
Error Codes.............................................................................................6-9
Image Quality Problems .....................................................................6-12
7 Machine Defaults & Setups..............................................7-1
Changing Machine Defaults.................................................................7-2
Paper Trays.............................................................................................7-3
Timers.....................................................................................................7-5
Interrupt Key............................................................................................7-9
Speaker Volume....................................................................................7-10
Department Codes................................................................................7-11
Printing Reports................................................ ...... ...... ....... ...... ....... .. 7 -1 9
Department Code Report......................................................................7-20
Settings Report .....................................................................................7-21
Changing the Initial Setup..................................................................7-23
Date & Time ..........................................................................................7-24
Localization ...........................................................................................7-28
Language ..............................................................................................7-29
Machine Serial Number.........................................................................7-30
Customer Support.................................................................................7-31
Network.................................................................................................7-33
Menu Map.............................................................................................7-34
Self Test ...............................................................................................7-35
Automatic Test ......................................................................................7-35
Individual Test.......................................................................................7-36
Print Test Result....................................................................................7-37
Customer Support Number................................................................7-38
Machine Serial Number ......................................................................7-39
Xerox Supply Number.........................................................................7-40
Total Print Counter..............................................................................7-41
Machine Revisions..............................................................................7-42
Table of Contents-vi Xerox WorkCentre Pro 421 User Guide
8 Appendix A - Safety Notes...............................................A-1
Safety Standards....................................................................................A-3
Regulatory Information........................................................................A-4
Laser Safety...........................................................................................A-6
The Electricity at Work Regulations - UK ONLY .................................... A-6
Certification to 1999/5/EC .. ....... ...... ....................................... ...... ....... ... A-9
FCC Regulations.................................................................................. A-10
Canadian Certification..........................................................................A-13
Environmental Compliance...............................................................A-14
Energy Star®........................................................................................A-14
9 Appendix B - Specifications............................................B-1
Machine Specifications .......................................................................B-2
Hardware Configuration ......................................................................... B-2
Machine Weight ..................................................................................... B-2
Accessibility............................................................................................B-2
Space Requirements..............................................................................B-2
Copy Speed ...........................................................................................B-3
Copy Magnifications...............................................................................B-3
Warm-up Time .......................................................................................B-3
Automatic Document Feeder and
Duplex Automatic Document Feeder.....................................................B-4
Paper Supply..........................................................................................B-4
Centre Tray............................................................................................B-5
Electrical Specifications ......................................................................... B-5
GDI Print Driver...................................................................................... B-6
10 Index ............................................................................Index-i
Xerox WorkCentre Pro 421 User Guide T able of Contents-vii
Table of Contents-viii Xerox WorkCentre Pro 421 User Guide
1 About This Guide
Thank you for purchasing the WorkCentre Pro 421. The
WorkCentre Pro 421 is designed for ease of use, but to use
your machine to its fullest potential, take some time to read the
User Documentation.
About This Guide
WorkCentre Pro 421 User Guide 1-1
Finding Information in the User Guide
The User Guide contains the following sections:
- Table of Contents
Use the Table of Contents to find topics easily.
- About this Guide - Chapter 1
Describes the information in this User Guide.
- Product Overview - C hapter 2
Describes the system and hardware features of the
machine and provides an overview of how the machine
operates. Each key on the Control Panel is also
described.
- Copy - Chapter 3
Describes the procedures for loading and copying
originals. It also includes instructions for using the copy
features available.
- Print - Chapter 4
Describes the procedure for printing from a PC and an
overview of the printer driver features.
- Maintaining the Product - Chapter 5
Provides maintenance and cleaning procedures
necessary to ensure optimum product performance.
Includes instruction s for orderi ng and replacing
consumables.
- Basic Troubleshooting - Chapter 6
Guides the user through problem solving and provides a
list of error codes, messages and recommended
corrective actions.
- Machine Defaults and Setups - Chapter 7
Gives step by step instructions on how to access
machine setups and change the machine defaults.
- Safety Notes - Appendix A
Provides safety procedures and approval certification
information for the product.
1-2 WorkCentre Pro 421 User Guide
- Specifications - Appendix B
Provides information on the machine specifications. Use
this chapter to ensure all materials being used are within
specification.
- Index
Refer to the Index to locate specific information.
About This Guide
WorkCentre Pro 421 User Guide 1-3
Customer Support
If after product installation further assistance is required,
please call our experts at the Xerox Welcome Centre or your
local representative. When telephoning please quote the
machine serial number. Use the space below to make a note
of the machine serial number:
# _______________________________________
The serial number is located inside the front door.
Serial Number Plate
You will be provided with the Xerox Welcome Centre or local
representative telephone number when the WorkCentre Pro
421 is installed. For convenience and future reference, please
record the telephone number in the space below:
Welcome Centre or local representative Telephone Number:
# _______________________________________
1-4 WorkCentre Pro 421 User Guide
Conventions
Orientation
Throughout this User Guide, there are some terms that are
used interchangeably:
½
Document is synonymous with original.
½
Button is synonymous with key.
½
Page is synonymous with sheet.
½
WorkCentre Pro 421 is synonymous with the machine.
There are two types of orientation referred to in this guide,
Image Orientation and Feed Orientation.
Image Orientation
Image Orientation describes the direction of the image on the
page. There are two types of image orientation:
Portrait
About This Guide
The image is portrait when vertically aligned with the longest
A
A
WorkCentre Pro 421 User Guide 1-5
edge of the paper.
Landscape
The image is landscape when vertically aligned with the
shortest edge of the paper.
Feed Orientation
Feed Orientation describes the direction the originals and the
media is fed through the machine. It is recommended the feed
orientation of the originals matches that of the media.
There are two types of feed orientation:
Long Edge Feed (LEF)
When observed from the front of the machine, originals or
media with the long edges to the left and right of the document
feeder or paper tray.
LEF Orientation
A
Original / Media Feed Direction
Short Edge Feed (SEF)
When observed from the front of the machine, originals or
media with the short edges to the left and right of the document
feeder or paper tray.
SEF Orientation
A
Original / Media Feed Direction
A
A
1-6 WorkCentre Pro 421 User Guide
Bracket Text Typeface
Italic Typeface
The [Bracket Text] typeface is used to emphasize the selection
of a feature or key. For example:
½
Select [Reduce/Enlarge].
½
Select the required setting.
½
Press [Enter].
The Italic typeface is used to emphasize a word or phrase. In
addition, references to other chapters and publications are
displayed in Italic typeface. For example:
- Always follow safety procedures when operating the
equipment.
- Refer to “Document Glass and Constant Velocity
Transport Glass” on page 5-3, for information about
cleaning the document glass.
- For more information about the network options
available, refer to the System Administrator Guide.
About This Guide
Quick Pathway
In addition to the step by step instructions available throughout
Quick Pathway
½
Load ori g in a l s .
½
Press [Features].
½
Select the Copy features
required.
½
Press [Start].
WorkCentre Pro 421 User Guide 1-7
this User Guide, a summary of the steps is contained in the
Quick Pathway at the beginning of a chapter or section. After
becoming familiar with the procedures for a particular feature,
the Quick Pathway is a useful reminder of the steps required to
access a particular feature.
Notes
Hints
Cautions
Notes are statements that provide additional information. For
example:
NOTE: Under normal conditions the machine should be
powered on 24 hours a day.
Hints help users perform a task. For example:
HINT: Before loading paper into the paper tray fan the edges.
This separates any sheets of paper that may be stuck together
and reduces the possibility of paper jams.
Cautions are statements that suggest mechanical damage
may be the result of an action. For example:
CAUTION:When cleaning the WorkCentre Pro 421, do not
use organic solvents or aerosol cleaners.
Warnings
Warnings are statements that alert users to the possibility of
personal injury. For example:
WARNING:This product must be connected to a
protective earthing circuit.
1-8 WorkCentre Pro 421 User Guide
Related Information Sources
Information available for the WorkCentre Pro 421 consists of:
-This User Guide
-The Quick Start Guide
-The Customer Training CD
-The System Administrator Guide
About This Guide
WorkCentre Pro 421 User Guide 1-9
1-10 WorkCentre Pro 421 User Guide
2 Product Overview
This chapter provides an overview of the WorkCentre Pro
421’s hardware features and operation. The Control Panel is
discussed and each key is defined.
Product Overview
WorkCentre Pro 421 User Guide 2-1
System Overview
The WorkCe ntre Pro 4 21 is a digital device capable of copying
and printing.
When you switch on the power and the system has warmed up,
the machine is in the Ready mode and is ready to use.
Ready mode is where the LCD screen is visible and ready to
be programmed for a job. The message displays “Ready to
copy”:
Copy Walk-up Screen
When an action completes successfully, the machine returns
to Ready mode.
You can change the default settings of the machine by
pressing the Machine Status key.
HINT: Refer to “Machine Defaults & Setups” on page 7-1 for
detailed instructions on how to change these setups.
NOTE: Depending on your machine configuration some
features and functions may not be available. The following
pages give specific configuration information.
Using Department Codes
If the Department Code function has been enabled and
individual Department Codes have been setup, the Ready
mode screens prompt users to enter a Department Code
before access to the machine is allowed.
Ready to copy
Paper : Auto
Output : Collated
Added Features
1
L/D : Auto
R/E : 100%
2-2 WorkCentre Pro 421 User Guide
½
Press the [Features] key.
½
Using the numeric keypad,
enter your Department Code.
Enter department code
Paper : Auto
Output : Collated
Added Features
1
L/D : Auto
R/E : 100%
Product Overview
Each digit entered is
displayed as an asterisk on
the screen.
½
Press [Enter].
If the code is correct access
to the function is provided. If
the code is incorrect the
“Enter department code”
message returns.
½
Select the Copy key.
*****
Paper : Auto
Output : Collated
Added Features
1
L/D : Auto
R/E : 100%
WorkCentre Pro 421 User Guide 2-3
Identifying the Machine Configurations and Components
The following pages provide illustrations and descriptions of
the WorkCentre Pro 421 configurations and components.
Use the illustrations to identify your WorkCentre Pro 421
configuration and the functions available for your machine.
Not all configurations are available in all markets. The
configurations shown may change following the publication of
this document.
WorkCentre Pro 421E
This is a basic simplex digital copier with a document glass, a
single paper tray, a bypass tray and a stand.
Additional Memory can be purchased as an option.
Document Glass
Cover
Document Glass
(under the cover)
Control
Panel
Bypass
Output
Tray
Tray
On/Off Switch
Paper Tray 1
Figure 1
2-4 WorkCentre Pro 421 User Guide
Front Cover
Stand
WorkCentre Pro 421DE
This is a basic simplex digital copier with an automatic
document feeder, a single paper tray, a bypass tray and a
stand.
Additional Memory can be purchased as an option.
Constant Velocity
Transport Glass
(under ADF)
Output
Tray
On/Off Switch
Paper Tray 1
Control
Panel
Automatic Document
Feeder (ADF)
Product Overview
Document Glass
(under ADF)
Bypass
Tray
Front Cover
Figure 2
WorkCentre Pro 421 User Guide 2-5
WorkCentre Pro 421DEi - European Product
This is a digital copier with an automatic duplex unit, a duplex
automatic document feeder, a single paper tray, a bypass tray
and a stand.
Additional Memory can be purchased as an option.
Duplex Automatic
Document Feeder (DADF)
Control
Panel
Constant Velocity
Transport Glass
(under DADF)
Document Glass
(under DADF)
Auto
Duplex
Unit
On/Off Switch
Paper Tray 1
Front Cover
Figure 3
2-6 WorkCentre Pro 421 User Guide
Bypass
Tray
WorkCentre Pro 421DEi - North American Product
This is a digital copier with an automatic duplex unit, a duplex
automatic document feeder, two paper trays, a bypass tray and
a stand.
Additional Memory can be purchased as an option.
Duplex Automatic
Document Feeder (DADF)
Document Glass
(under DADF)
Auto
Duplex
Unit
Bypass
Tray
Control
Panel
On/Off Switch
Paper Tray 1
Paper Tray 2
Constant Velocity
Transport Glass
(under DADF)
Product Overview
Front Cover
Figure 3
WorkCentre Pro 421 User Guide 2-7
WorkCentre Pro 421Pi
Constant Velocity
Transport Glass
Control
Panel
Offset
Catch Tray
(under DADF)
This is a digital copier and printer, with an automatic duplex
unit, an offset catch tray, a duplex automatic document feeder,
two paper trays and a bypass tray.
Additional Memory can be purchased as an option.
Duplex Automatic
Document Feeder (DADF)
Document Glass
(under DADF)
Auto
Duplex
Unit
On/Off Switch
Paper Tray 1
Paper Tray 2
Front Cover
Figure 4
2-8 WorkCentre Pro 421 User Guide
Bypass
Tray
Components
Automatic Document Feeder (ADF)
The ADF automatically separates and feeds originals from the
input tray.
Product Overview
Duplex Automatic Document Feeder (DADF)
The DADF automatically separates and feeds originals from its
input tray. When scanning two-sided originals, after scanning
the first side, the original is inverted to enable the second side
to be scanned.
Constant Velocity Transport (CVT) Glass
The Constant Velocity Transport (CVT) glass is the narrow
strip of glass located at the left side of the document glass.
When originals are fed from the document feeder (ADF or
DADF), the CVT glass automatically scans the images into
memory. This does not apply to originals placed on the
document glass.
Auto Duplex Unit (ADU)
Makes two-sided copies from one-sided and/or two-sided
originals.
Offset Catch Tray (OCT)
The Offset Catch Tray separates jobs for easy retrieval. The
tray holds a maximum of 250 sheets of 80 g/m
2
(20lb) paper.
Paper Trays 1 and 2
Located at the front of the machine these trays can each hold
a maximum of 550 sheets of 80 g/m
HINT: Refer to Appendix B - Specifications for more
information about approved media.
WorkCentre Pro 421 User Guide 2-9
2
(20lb) paper.
Bypass Tray
The Bypass Tray is for loading special paper, transparencies,
labels and cardstock. There is an extension tray that can be
pulled out to enable larger size paper to be fed.
HINT: Refer to Appendix B - Specifications for more
information about approved media.
Optional Additional Memory
Two extra memory cards are avail able with 64mb on each.
There is a door on the back of the machine that provides
access to the memory card slots.
Use the following procedure to insert additional memory cards
into the memory slots:
CAUTION:Switch off the power and disconnect the power
cord from the outlet prior to inst alling additional memory.
These components may be susceptible to Electro-Static
Discharge (ESD). Observe all ESD procedures to avoid
damage.
½
Switch off the power and
disconnect the power cord
from the outlet.
½
Locate the Memory Card slot
Memory cards are
inserted in to these
slots
cover at the rear of the
machine and open the cover.
½
Remove any protective
packaging from the memory
cards and slide eac h card into
a Memory Card slot.
½
Close the Memory Card slot
Memory Card slots
cover
cover.
½
Reconnect the power cord
and switch on the machine.
2-10 WorkCentre Pro 421 User Guide
Control Panel Components and Function Keys
The Control Panel keys and functions available depend on
your WorkCentre Pro 421 configuration.
Item Description Function
1 Contrast Adjuster Adjusts the brightness and darkness of the LCD display.
When it is turned clockwise, the LCD becomes lighter and
turned anticlockwise, the LCD becomes darker.
2 Lighten/Darken Select to adjust the image contrast.
3 Reduce/Enlarge Select to reduce or enlarge the original image on the copy
paper.
4 Paper Supply Select to change the paper tray you want to use.
5 Original Type Select the type of original to be scanned to improve image
quality.
Product Overview
WorkCentre Pro 421 User Guide 2-11
Item Description Function
6 LCD Display Displays the status of the machine, operation process,
various instructions and messages.
7 Features This key gives access to the screens which enable you to
program features.
8 Machine Status Select to change or view the various default settings of the
machine and paper trays. Printer defaults are also accessible
via Machine Status. To exit Machine Status press Features.
9Numeric Keys
(0 to 9, *, #)
Use these keys to enter numeric values when programming
features and settings.
10 Energy Saver Press to enter the Sleep Mode. Once selected, the light next
to the key is illuminated. To exit Sleep Mode press the key
again.
11 Interrupt Press to suspend the current job so that another job can be
performed. During the job interruption, the light next to the
key is illuminated. When the key is pressed again, the
interrupted job proceeds. If this key is pressed again during a
print job, the print job will pause to allow a copy job to be run.
12 Clear All Press once to clear the number of copies entered.
Press twice to clear all features selected in the Copy function.
2-12 WorkCentre Pro 421 User Guide
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