Version 3.2, January 2008
701P46281
Xerox 4590 Enterprise Printing System
Xerox 41 10 Enterprise Printing System
Getting
Started
Xerox Corporation
Global Knowledge & Language Services
800 Phillips Road
Building 218
Webster, New York 14580
©Copyright 2008 by Xerox Corporation. All Rights Reserved.
Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or
hereinafter granted, including without limitation, material generated from the software programs that are displayed on the screen such as styles,
templates, icons, screen displays, looks, etc.
Xerox® and all Xerox product names and product numbers mentioned in this publication are trademarks of XEROX CORPORATION. Other
company brands and product names may be trademarks or registered trademarks of the respective companies and are also acknowledged.
Microsoft, MS-DOS, Windows, Windows NT, Microsoft Network, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries. Novell, NetWare, IntranetWare and NDS are registered trademarks of Novell, Inc. in the
United States and other countries. Adobe, Acrobat, PostScript, PostScript3, and PostScript Logo are trademarks of Adobe Systems
Incorporated. Apple, AppleTalk, EtherTalk, LocalTalk, Macintosh, MacOS and TrueType are trademarks of Apple Computer, Inc., registered in the
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All product/brand names are trademarks or registered trademarks of the respective holders.
Printed in the U.S.A.
Table of contents
Overview 1-1
Machine components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
User Interface (UI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Power on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
About the circuit breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Power Saver mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Related information sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Customer documentation updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Basic operation 2-1
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Canceling a print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Loading paper 3-1
About paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Loading paper in trays 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Loading paper in trays 3 and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Loading paper in tray 5 (Bypass) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Loading paper in optional trays 6 and 7 . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Load paper in the optional Oversized High Capacity Feeder (Tray 6) . . . .3-6
Loading paper in Tray 8 (post-process inserter). . . . . . . . . . . . . . . . . . . . .3-8
Loading tab stock into Trays 3, 4, 5, and 8. . . . . . . . . . . . . . . . . . . . . . . . .3-9
Loading tab stock into Tray 5 (Bypass) . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Maintenance 4-1
Supply items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Customer replaceable units (CRUs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Problem solving 5-1
Fault clearance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Xerox 4590 EPS/4110 EPS Getting Started
i
Image quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Safety and Notices 6-1
Safety notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Safety standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Maintenance safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Ozone safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Safety extra low voltage approval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Certifications in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
It’s illegal... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Environmental notices for the USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-14
Product recycling and disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-15
ii
Xerox 4590 EPS/4110 EPS Getting Started
Machine components
1
1. Overview
WARNING: To prevent personal injury, do not touch any labeled
area that indicates High Temperature.
2
12
3
11
10
6
7
9
8
5
4
Xerox 4110 EPS/4590 EPS Getting Started
1-1
1. Overview
No. Component Function
1 DocuSP Controller The DocuSP Print Services software that provides a graphical user interface
(GUI) to the printer for
controlling system-level preferences, and managing fonts, security,
accounting, and many other activities.
2 User Interface The User Interface (UI) is attached to the machine and consists of the Control
Panel and the Touch Screen. Refer to “User Interface (UI)” in this chapter.
3 Power switch Switches on/off the machine power.
4 Front cover Open this cover to clear paper jams and to replace the waste toner bottles.
5 Left cover Open this cover to replace the toner cartridge.
6 Tray 1, 2, 3, 4 Contains the media used for print output.
7 Locking casters Locks the wheels of the machine. Lock these casters after moving the machine
to its installation site.
8 Bottom left cover Open this cover to remove paper jams.
setting up and printing jobs, setting up the printer,
9 Front cover for the
optional Trays 6, 7
10 HCF (Trays 6, 7) Optional High Capacity Feeder contains 2,000 sheets per tray for print output.
11 OHCF (Tray 6) Alternative to the 2-drawer HCF, the optional Oversized High Capacity Feeder
12 Tray 5 (Bypass) Load nonstandard paper (heavy stock or other special media) that cannot be
Open this cover to access the bottom left cover. This cover and Trays 6 and 7
are part of the optional High Capacity Feeder (HCF).
feeds oversized stock up to 13 x 19 in/SRA3 paper.
loaded in trays 1-4. It can be folded away when not in use and extended to
support longer length stock.
1-2
Xerox 4590 EPS/4110 EPS Getting Started
18
1. Overview
17
16
15
14
13
Xerox 4590 EPS/4110 EPS Getting Started
1-3
1. Overview
No. Component Function
13 Waste toner
container cover
14 Waste toner
container
15 Lever Use in order to pull out the transfer module.
16 Fuser Fuses the printed image on the paper.
Open this cover when removing the waste toner bottle.
Collects used toner.
WARNING: The fuser is extremely hot and will cause injury if jam
clearing instructions are not followed.
17 Transfer module Copies the image from the drum to the paper. Open this to remove paper jams.
18 Toner cartridge Provides toner for laying down the image on the paper.
1-4
Xerox 4590 EPS/4110 EPS Getting Started
1. Overview
31
32
30
29
28
27
19
21
20
22
23
24
26
25
1-5
Xerox 4590 EPS/4110 EPS Getting Started
1. Overview
No. Component Function
19 Post-process inserter
(Tray 8)
20 Decurl button For lighter weight paper especially, press this button to decurl the output.
21 Output tray Prints are delivered here when specific output features are selected, such as
22 Finisher tray Receives prints when you select Stapled, Punched and Z-folded.
23 Booklet output tray Receives prints when you select Bi-Fold or Bi-Fold + Stapling.
24 Booklet output tray
button
25 Right cover Open to clear paper jams, replace staples, clear jammed staples or remove
26 Staple cartridges for
booklet
27 Staple cartridge Contains staples. Remove this cartridge to replace staples and clear staple
28 Staple waste
container
29 Punch scrap
container
Loads and inserts offset and color documents, preprinted tabs, covers, or
transparency separators.
Automatic sorting, Collated, Uncollated or Normal.
Press this button to deliver and retrieve booklets from the output area.
the scraps from the puncher.
There are two staple cartridges for booklets. Remove this cartridge to replace
staples and clear staple jams.
jams.
Collects the staple wire cuttings from the 4 staple cartridges. Open to remove
and replace the waste container.
Collects the scraps from the puncher. Open to remove the scraps.
30 Tri-Fold output tray
(optional)
31 Left cover Open this cover to access the machine and to clear paper jams.
32 Tri-Fold output tray
button
Receives prints when you select Tri-Fold In or Tri-Fold Out.
Press this button to open the Tri-Fold output tray.
NOTE: Throughout this guide, Finisher D2 and Booklet Finisher
may be referred to simply as the finisher.
1-6
Xerox 4590 EPS/4110 EPS Getting Started
1. Overview
User Interface (UI)
The User Interface (UI) consists of the Control Panel and Touch
Screen. The following describes the names and functions of
components and indicators on the Control Panel.
KEY POINT: The screens shown on the User Interface are a
representation only of the type of screens that may be seen on the
system. They may or may not reflect the screens displayed on
your particular system. Also the functions and features shown on
the UI screens may not be functional for this product.
1-7
Xerox 4590 EPS/4110 EPS Getting Started
1. Overview
No. Component Function
1 Control panel Allows keypad selection of features.
2 Touch Screen Allows selections to be made simply by touching a button on
the screen.
3
4
5
6
7
8
9
10
Power Saver
Clear All
Interrupt
Stop
Start
Clear
Log In/Out
Numeric keypad
Lights when the machine is in the Power Saver mode. To
cancel the Power Saver mode, press this button.
Not applicable to this product.
Not applicable to this product.
Press this button to stop the current print job or
communications.
Press this button to start the printing process.
Press these buttons to enter the passwords and other
numerical values.
Press this button if you have entered the wrong numerical
value or if instructed by the UI.
This button is used by the System Administrator to log into
the System Administration mode.
11
12
13
14
15
16
Machine Status
Review
Job Status
Brightness dial
Job in Memory indicator
Online indicator
Press this button to check the machine status, meters, and
the state of consumables and print reports.
Not applicable to this product.
Press this button to confirm or cancel currently running or
completed jobs.
Adjusts the brightness of the touch screen.
Not applicable to this product.
This indicator lights when data is transmitting from this
machine or is receiving data from a client.
1-8
Xerox 4590 EPS/4110 EPS Getting Started
1. Overview
Power on/off
Power on
Switch on the power before operating the machine. The machine
warms up in approximately five minutes after which you can
print. Switch off the machine at the end of the day or when it is not
in use for a long period of time. Use the Power Saver feature to
reduce the power consumption of the machine.
For information about the power saving feature, refer to “Power
Saver mode”.
Perform the following to power on the machine:
1. Open the power switch cover.
2. Press the power switch to the On position [
NOTE: The "Please wait..." message on the UI indicates that the
machine is warming up. The machine cannot be used while it is
warming up.
|].
1-9
Xerox 4590 EPS/4110 EPS Getting Started
1. Overview
Power off
Perform the following to power off the machine:
1. Before switching off the power ensure that all print jobs have
completely finished. Furthermore, ensure that the <Online>
indicator is not lit.
CAUTION: Switching off the power before print jobs are
complete loses any data that is being processed.
CAUTION: Never switch off the power while data is being
received and/or jobs are being printed.
2. Press the power switch to the Off position [ ].
CAUTION: The power off process continues internally after the
power switch is turned off. Therefore, do not immediately unplug
the power cord from the power outlet.
NOTE: If you have switched off the power, wait ten seconds
before switching on the power again.
About the circuit breaker
This product is equipped with a circuit breaker. The circuit breaker
is normally set to the On (“l”) position as shown in the following
figure.
If power to the machine is interrupted, the circuit breaker trips and
the switch is set to the Off (“O”) position.
NOTE: If the breaker is in the Off (“O”) position, contact your
Customer Support Center as there might be some unusual
conditions.
1-10
Xerox 4590 EPS/4110 EPS Getting Started
Power Saver mode
1. Overview
The machine is equipped with a Power Saver feature that
automatically reduces power consumption after a period of
inactivity. The Power Saver feature has two modes: a Low Power
mode and Sleep mode.
The machine enters the Low Power mode after the machine
remains inactive for a preset time period. Once activated, the
machine remains in the Low Power mode until activity occurs or
until it a second period of time elapses. If the machine continues
to remain inactive for another preset time period, it then enters the
Sleep mode.
To exit the Power Saver mode, press the Power Saver
button. The light on the Power Saver button switches off and the
Control Panel displays the initial power on screen.
KEY POINT: The time required by the machine to warm-up from
either Low Power Mode or Sleep Mode is approximately 45
seconds.
Xerox 4590 EPS/4110 EPS Getting Started
1-11
1. Overview
Related information sources
This section describes the guides provided with this machine.
• User Guide: This guide describes all the necessary steps for
print jobs, clearing paper jams, daily care, and safety
information.
• System Administration Guide: System Administrators use
this guide to set up the machine defaults/settings and the
network environment.
• DocuSP Customer Documentation set: The DocuSP
customer documentation in the DocuSP Media Kit provides
information related to the use and installation of the DocuSP
Controller.
Customer documentation updates
You can get the latest customer documentation and information for
your product by going to www.xerox.com
following:
and doing one of the
• Enter your product number (e.g., 4110, 4595) in the Search
field and select Search.
• Select the Support & Drivers
options to locate your specific printer.
Be sure to periodically check www.xerox.com
information for your product.
link and then use the search
for the latest
1-12
Xerox 4590 EPS/4110 EPS Getting Started
Printing
2. Basic operation
There are three ways to submit print jobs to the DocuSP
Controller:
• Sending a job from a client workstation using PCL and
PostScript printer drivers from within an application
• Using the web browser and web interface to send a print-ready
job over the internet
• Importing jobs at the DocuSP Controller
The DocuSP printer drivers (PS and PCL) enable the following
types of jobs to print:
• Normal print - submit and print the job
• Save - saves the job on the controller and does not print
• Create Background Forms - create a pre-printed form file
Use the following procedure when printing from your client
workstation.
NOTE: The printing steps and screens may vary depending on the
application software you are using. For specific information, refer
to the documentation provided with each application.
Xerox 4590 EPS/4110 EPS Getting Started
2-1
2. Basic operation
1. Select File and Print from the application’s menu bar.
2. Confirm the Printer Name and click Properties, if necessary.
3. Configure the properties, if necessary.
4. Click OK.
5. Click OK in the Print dialog box after you have made all your
selections in the Properties window. The job is sent to the
DocuSP Controller where it can be printed immediately, saved
or held.
6. At the DocuSP Controller, you can select the property settings
to apply to the job and manage its release for printing.
2-2
Xerox 4590 EPS/4110 EPS Getting Started
Canceling a print job
2. Basic operation
To cancel a job, follow the procedure below.
1. Press Stop either on the touch screen or the Stop button on
the Control Panel.
2. As the job stops, the screen displays a Clear button.
Touch the Clear button to stop the job.
3. If the screen in Step 2. does not appear, press the Job Status
button on the Control Panel.
4. From the Job Status screen, choose the job to cancel, and
then select Stop.
Xerox 4590 EPS/4110 EPS Getting Started
2-3
2. Basic operation
2-4
Xerox 4590 EPS/4110 EPS Getting Started
About paper
Paper types in the trays
Automatic paper size detection feature
3. Loading paper
The machine automatically detects the size and orientation of
loaded paper in the paper trays. The paper type, however, must
be set. Normally, plain paper type is set as the default for each of
the trays. Change the paper type settings if you load other paper
types. Up to five paper types can be named and set as userdefined paper.
When you load standard-sized paper in trays 3, 4, 6 and 7, the
size is automatically detected by the machine.
NOTE: Tr ays 1 and 2 are preset for paper size 8.5 x 11 inches.
The machine detects only that size in trays 1 and 2.
The paper type attribute is not automatically detected and must be
set. Normally, plain paper is set as the default for each of the
trays. Change the paper type settings if you load other paper
types. Up to five paper types can be named and set as userdefined paper.
Automatic tray selection
The machine automatically selects a paper tray that corresponds
to your document size and orientation if the following conditions
exist:
• You are using Printer Command Language (PCL) print drivers,
and
• You select Paper Tray on the Paper/Output tab
This is called Automatic Tray Selection.
NOTE: Tray 5 (Bypass) cannot be used with Automatic Tray
Selection.
Xerox 4590 EPS/4110 EPS Getting Started
3-1
3. Loading paper
Automatic tray switching
When the paper tray currently being used is empty, the machine
automatically switches to another tray containing paper of the
same size, weight, type and feeding orientation (SEF or LEF) as
the tray currently being used.
Loading paper in trays 1 and 2
Use the following procedure for loading paper in trays 1 and 2.
NOTE: When the machine runs out of paper d uring a pri nt job, t he
UI displays a message. Follow the instructions on the UI for
adding paper to the appropriate tray or trays. The print job
automatically resumes once paper is added.
1. Slowly pull out the tray until it stops.
2. Load and align the edge of the paper against the left edge of
the tray with the side to be printed on facing up.
KEY POINT:Do not load paper above the MAX line.
3. Gently push the tray in until it stops.
3-2
Xerox 4590 EPS/4110 EPS Getting Started
Loading paper in trays 3 and 4
Use the following procedure for loading paper in trays 3 and 4.
NOTE: When the machine runs out of paper d uring a pri nt job, t he
UI displays a message. Follow the instructions on the UI for
adding paper to the appropriate tray or trays. The print job
automatically resumes once paper is added.
1. Slowly pull out the tray until it stops.
2. Remove any paper from the tray.
3. Loading paper
3. Expand the two paper guide levers to the desired paper size.
4. Load and align the edge of the paper against the left edge of
the tray with the side to be printed on facing up.
Xerox 4590 EPS/4110 EPS Getting Started
3-3
3. Loading paper
5. Move the two paper guide levers until they just touch the
edges of the paper.
a. Ensure that the paper guides fit correctly into the slots on
the tray and release the levers.
b. Ensure that the paper guides are adjusted to the same
size as the paper in the tray.
KEY POINT:Do not load paper above the MAX line.
6. Gently push the tray in until it stops.
Loading paper in tray 5 (Bypass)
If you print to a paper size that is different from the paper loaded in
trays 1 through 4, use Tray 5, the Bypass, for your print job.
Use the following procedure for loading paper in Tray 5 (Bypass).
1. Open Tray 5.
NOTE: If necessary, pull out the extension part of the tray.
2. Hold the center of the paper guides and slide the guides to the
desired paper size.
3-4
Xerox 4590 EPS/4110 EPS Getting Started
3. Loading paper
3. Load with the side to be printed on facing up, and insert the
paper along the guide until it stops.
KEY POINT:Do not load paper above the MAX line. Do not
load more than one size into the tray.
4. When loading a nonstandard paper size, move the paper
guides to accommodate the paper.
5. Complete your print job.
Loading paper in optional trays 6 and 7
If you have the optional trays 6 and 7, use the following procedure
for loading paper into them.
NOTE: When the machine runs out of paper d uring a pri nt job, t he
UI displays a message. Follow the instructions on the UI for
adding paper to the appropriate tray or trays. The print job
automatically resumes once paper is added.
1. Slowly pull out the tray until it stops.
Xerox 4590 EPS/4110 EPS Getting Started
3-5
3. Loading paper
2. Load and align the edge of the paper against the left edge of
the tray with the side to be printed on facing up.
KEY POINT:Do not load paper above the MAX line.
3. Gently push the tray in until it stops.
Load paper in the optional Oversized High Capacity Feeder (Tray 6)
1. Pull out the tray towards you until it stops.
WARNING: When pulling out the paper tray, do it slowly. If pulled
out with too much force, the tray can hit and injure your knees.
2. Squeeze the handle on the paper guide (A) and slide the
guide to the desired paper size. Squeeze the handle on the
paper guide (B) and slide the guide to the desired paper
size.
3. Fan the sheets before loading them into the tray. With the
side to be printed on facing up, load and align the paper
stack in the lower right corner of the tray as shown below.
3-6
Xerox 4590 EPS/4110 EPS Getting Started
3. Loading paper
NOTE: Do not load paper exceeding the maximum fill line. Doing
so might cause paper jams or machine malfunctions. When
loading drilled stock, place the paper with its drilled side to the
right. When loading tab stock, place the tabs to the left.
4. Slide both paper guides to just touch the edges of the paper
stack.
NOTE: Position the paper guides correctly to match the paper
size. If the position of the paper guide is not correct, the paper
may not be fed properly and paper jams may occur.
CAUTION: For paper heavier than 256 gsm, slide both Paper
Weight Switches to the heavier weight position (257 - 300 gsm).
Failure to do so may result in paper jams.
5. Move both Paper Weight Switches to their appropriate
positions.
6. Push the tray in gently until it comes to a stop.
NOTE: When the loaded tray is closed, the tray position is
automatically adjusted in the front/back direction based on the
paper size.
Xerox 4590 EPS/4110 EPS Getting Started
3-7
3. Loading paper
Loading paper in Tray 8 (post-process inserter)
For the inserter (Tray 8), use the following procedure for loading
paper into this tray.
KEY POINT: The inserter (Tray 8) is used when your desired
output includes tabs, separators or covers. Your separator or
cover paper may be blank or already have an image on it. Paper
from this tray, however, cannot have an image copied onto it.
1. Hold the center of the paper guides and slide to the desired
paper size.
2. Load the separator or cover paper into the tray; ensure that is
aligned to the front of the tray.
3-8
Xerox 4590 EPS/4110 EPS Getting Started
Loading tab stock into Trays 3, 4, 5, and 8
When using single reverse tabs, load the tabs on the right with the
highest tab at the front of the machine. Refer to the illustration
below.
Loading tab stock into Tray 5 (Bypass)
When using single straight tabs, load the tabs on the left with the
highest tab at the front of the machine (the Bypass tray). Refer to
the illustration below.
3. Loading paper
Xerox 4590 EPS/4110 EPS Getting Started
3-9
3. Loading paper
Load tab paper
Load tab paper in trays 3 and 4
1. Pull out the tray towards you until it stops.
WARNING: When pulling out the paper tray, do it slowly. If
pulled out with too much force, the tray can hit and injure your
knees.
2. Load and align the edge of the tab paper against the right
edge of the tray with the side to be printed on facing down.
MAX
3. Move the two paper guide levers while holding their grips so
that they lightly contact the edges of the paper.
Ensure that the levers are positioned correctly.
NOTE: Do not load paper exceeding the maximum fill line. Doing
so might cause paper jams or machine troubl e.
3-10
Xerox 4590 EPS/4110 EPS Getting Started
Load tab p a per in Tray 5 (Bypass)
1. Open Tray 5 (Bypass).
NOTE: If necessary, extend the extension flap. The extension flap
can be extended in two stages. When pulling out the
extension flap, do it gently.
2. Hold the center of the paper guides and slide them to the
desired paper size.
3. Loading paper
3. Place the paper with the side to be printed facing up and the
bottom side to be fed first. Insert the paper slowly to the end
along the paper guide.
Xerox 4590 EPS/4110 EPS Getting Started
3-11
3. Loading paper
Load tab paper in Tray 8 (Post-process inserter)
1. Hold the center of the paper guides and slide them to the
desired paper size.
2. If the paper in already printed on, load the paper with the
printed side facing up and with the tab side to be fed first.
A
A
3-12
Xerox 4590 EPS/4110 EPS Getting Started
Supply items
4. Maintenance
Refer to your User Guide for information and step-by-step
instructions for replacing or maintaining the following
consumables:
• Replacing the Dry Ink/Toner Cartridge
• Replacing the Dry Ink/Toner Waste Container
• Replacing the Staple Cartridge
• Replacing the Staple Cartridge for an optional Booklet Maker
• Emptying the Punch Scrap Container
• Replacing the Waste Staple Container
Supply item Supply number Supply unit
Dry Ink - Black (Toner
Cartridge)
Toner Waste Container 8R13036 1 unit per carton 210,000
Staple Housing Cartridge
for 100 sheets
(includes Waste Staple
Container)
Staple Cartridge Refills
for Booklet Maker
6R01237 1 unit per carton 81.000
8R13029 4 cartridges per carton
plus 1 replacement
waste container
8R12925 4 Boxes per carton 5000 staple refills per box
Approximate yield/
Holds 5000 staples
NOTE: Customers on metered price plans will have their toner
shipped to them automatically via th e Metered Supplies Aut omatic
Replenishment Program. Questions or issues should be directed
to 1-800-599-2198. Staples are not included under metered price
plans and are ordered separately by calling 1-800-822-2200.
carton
Xerox 4590 EPS/4110 EPS Getting Started
4-1
4. Maintenance
Customer replaceable units (CRUs)
Supply item Reorder number Impressions/unit
Dry Ink/Toner Waste
Container
8R13036 210,000
Call 1-800-821-2797 to order a new dry ink/toner waste container.
KEY POINT: Please have your machine serial number and your
Xerox product customer number ready when you call to order
supplies.
4-2
Xerox 4590 EPS/4110 EPS Getting Started
Fault clearance
5. Problem solving
This section contains information about various problem solving
situations. Instructions for solving problems can be found on the
User Interface (UI), in the User Guide, or by using a combination
of both.
If a fault or problem occurs, there are several ways you can
identify the type of fault. Once a fault or problem is identified,
establish the probable cause and then apply the appropriate
solution.
• If a fault occurs, first refer to the UI screen messages and
animated graphics. Clear the fault in the order specified on
the UI.
Image quality problems
• If the problem is not resolved by following the screen
messages and graphics, contact the System Administrator for
assistance.
Various situations can affect the quality of the output. Check the
following conditions to ensure optimum print performance. If you
still cannot resolve the problem, contact the System Administrator.
• Do not place the machine in direct sunlight or near a radiator.
• Follow regular maintenance schedules for cleaning areas,
such as the output trays.
Refer to your User Guide for more detailed informat ion on various
image quality problems.
Xerox 4590 EPS/4110 EPS Getting Started
5-1
5. Problem solving
Paper jams
When a paper jam occurs, the machine stops and an alarm
sounds. The UI displays a message. Follow the instructions for
removing the jammed paper. If the paper tears while attempting to
remove it, ensure that you remove any torn pieces from the
machine.
If the UI continues to display a paper jam message after you have
initially removed the jam, the paper is probably jammed at another
location. Continue to follow the instructions on the UI for removing
all paper jam areas.
When you have finished removing a paper jam, resume printing by
selecting the Start button on the Control Panel or Start on the UI.
NOTE: Always refer the UI display for instru ctions on removing
paper jams. Also refer to your User Guide.
5-2
Xerox 4590 EPS/4110 EPS Getting Started
6. Safety and Notices
This guide provides all the necessary operating procedures and
maintenance information, including how to clear paper jams, daily
care, setting various items, and precautions.
Please read this guide thoroughly to obtain the best performance
on this product. After reading this guide, be sure to keep it handy
for quick reference. It will be useful in case you forget how to
perform operations or if a problem occurs with the machine.
For instructions on configuring your network environment, refer to
the System Administration Guide. For information about optional
accessories for the printer functionality, also refer to the guide
provided with each optional accessory.
Since the machine is equipped with anti-counterfeit features, in
some rare cases, certain kinds of documents may be unable to
copy/print.
Xerox 4590 EPS/4110 EPS Getting Started
6-1
6. Safety and Notices
Safety notices
Electrical safety
This Xerox product and the recommended supplies are designed
and tested to meet strict safety requirements. These include
safety agency approval and compliance to established
environmental standards. Please read the following instructions
carefully before operating the product, and refer to them as
needed to ensure the continued safe operation of your product.
KEY POINT: The safety testing and performance of this product
have been verified using Xerox materials only.
WARNING: Any unauthorized alteration, which may include the
addition of new functions or connection of external devices, may
impact the product certification. Please contact your authorized
local dealer for more information.
This product shall be operated from the type of electrical supply
indicated on the product data plate label. If you are not sure that
your electrical supply meets the requirements, please consult your
local power company for advice.
• Use only the power cord supplied with this equipment.
• This equipment is to be used on a branch circuit that has
larger capacity than rated ampere and voltage of the machine.
See data plate on the rear panel for the rated ampere and
voltage of this equipment. If the machine needs to be moved
to a different location, contact a Xerox Service Representative
or your authorized local representative or service support
organization.
• Plug the power cord directly into a correctly grounded
electrical outlet. Do not use an extension cord. If you do not
know whether or not an outlet is grounded, consult a qualified
electrician.
• Do not use a ground adapter plug to connect this equipment to
an electrical outlet that lacks a ground connection terminal.
WARNING: You may incur a severe electrical shock if the outlet is
not grounded correctly.
WARNING: This product must be connected to a protective earth
circuit.
6-2
Xerox 4590 EPS/4110 EPS Getting Started
6. Safety and Notices
• Do not place the machine where people may step or trip on the
power cord. Do not place objects on the power cord.
• Do not override or disable electrical or mechanical interlocks.
• Do not obstruct the ventilation openings. These openings
prevent overheating of the machine.
WARNING: Never push objects of any kind into slots or openings
on this equipment. Making a contact with a voltage point or
shorting out a part may result in fire or electrical shock.
If any of the following conditions occur, immediately switch off the
power to the machine and disconnect the power cord from the
electrical outlet. Call an authorized Xerox service representative
to correct the problem.
• The machine emits unusual noises or odors.
• The power cord is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device is
tripped.
• Liquid is spilled into the machine.
Disconnect device
• The machine is exposed to water.
• Any part of the machine is damaged.
The power cable is the disconnect device for this equipment and is
attached to the back of the machine as a plug-in device. To
remove all electrical power from the machine, disconnect the
power cable from the electrical outlet.
WARNING: This product must be connected to a protective earth
circuit.
Xerox 4590 EPS/4110 EPS Getting Started
6-3
6. Safety and Notices
Laser safety
North America
This product complies with safety standards and is certified as a
Class 1 Laser product under the Center for Devices and
Radiological Health (CDRH) of the United States Food and Drug
Administration (FDA) implemented regulations for laser
products. This product complies with FDA 21 CFR 1940.10 and
1040.11 except for deviations pursuant to Laser Notice No. 50,
dated July 26, 2001. These regulations apply to laser products
marketed in the United States. The label on the machine indicates
compliance with CDRH regulations and must be attached to laser
products marketed in the United States. This product does not
emit hazardous laser radiation.
CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein may result in
hazardous exposure of laser light.
Since radiation emitted inside this product is completely confined
within the protective housing and external covers, the laser beam
cannot escape from the machine during any phase of the user
operation.
This product contains laser warning labels. These labels are
intended for use by the Xerox Service Representative and are
placed on or near panels or shields that require special tools for
removal. Do not remove any of the panels. There are no operator
serviceable areas in these covers.
6-4
Xerox 4590 EPS/4110 EPS Getting Started
Europe and other markets
This product complies with IEC60825, Laser Safety Products.
The equipment complies with laser product performance
standards set by governmental, national, and international
agencies as a Class 1 Laser Product. It does not emit hazardous
radiation as the beam is totally enclosed during all phases of
customer operation and maintenance.
CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein may result in
hazardous radiation exposure.
This product contains laser warning labels. These labels are
intended for use by the Xerox Service Representative and are
placed on or near panels or shields that require special tools for
removal. Do not remove any of the panels. There are no operator
serviceable areas inside these covers.
If you need additional safety information concerning the product or
Xerox supplied materials, you may call the following number:
6. Safety and Notices
+44 (0) 1707 353434
Xerox 4590 EPS/4110 EPS Getting Started
6-5
6. Safety and Notices
Safety standards
North America
Europe and other markets
Maintenance safety
This Xerox product is safety certified by Underwriters Laboratories
Incorporated to Standards UL60950-1 (first edition), and CSA
International CAN/CSA C22.2 No. 60950-1-03 (First Edition).
This Xerox product is safety certified by Underwriters Laboratories
Incorporated to publication IEC60950-1 (2001) First Edition.
• Do not attempt any maintenance procedure that is not
specifically described in the documentation supplied with your
product.
• Do not use aerosol cleaners. The use of supplies that are not
approved may cause poor performance of the product and
could create a dangerous condition.
• Use the supplies and cleaning materials only as directed in
this manual. Keep all materials out of the reach of children.
• Do not remove the covers or guards that are fastened with
screws. There are no parts behind these covers that you can
maintain or service.
Do not perform any maintenance procedures unless you have
been trained to do them by a Xerox representative, or unless a
procedure is specifically described in one of the manuals included
with your product.
6-6
Xerox 4590 EPS/4110 EPS Getting Started
Operational safety
6. Safety and Notices
Your Xerox equipment and supplies were designed and tested to
meet strict safety requirements. These include safety agency
examination, approval, and compliance with established
environmental standards.
Your attention to the following safety guidelines will help ensure
the continued safe operation of your product:
• Use the materials and supplies specifically designed for your
product. The use of unsuitable materials may result in poor
performance of the machine and possibly a hazardous
situation.
• Follow all warnings and instructions that are marked on or
supplied with the machine.
• Place the machine in a room that provides adequate space for
ventilation and servicing.
• Place the machine on a level, solid surface (not on a thick pile
carpet) that has adequate strength to support the weight of the
machine.
• Do not attempt to move the machine. A leveling device that
was lowered when your machine was installed may damage
the carpet or floor.
• Do not set up the machine near a heat source.
• Do not set up the machine in direct sunlight.
• Do not set up the machine in line with the cold air flow from an
air conditioning system.
• Do not place containers of coffee or other liquid on the
machine.
• Do not block or cover the slots and openings on the machine.
• Do not attempt to override any electrical or mechanical
interlock devices.
WARNING: Be careful when working in areas identified with this
warning symbol. These areas may be very hot and should not be
touched.
If you need any additional safety information concerning the
machine or materials, contact your Xerox representative.
Xerox 4590 EPS/4110 EPS Getting Started
6-7
6. Safety and Notices
Ozone safety
Notices
Radio frequency emissions
This product produces ozone during normal operation. The ozone
is heavier than air, and the quantity is dependent on print volume.
Providing the correct environmental parameters, as specified in
the Xerox installation procedures, ensures that concentration
levels meet safe limits.
If you need additional information about ozone, request the Xerox
publication, OZONE by calling 1-800-828-6571 in the USA. For a
French language version, call 1-800-828-6571 in the USA, then
press 2.
FCC in the USA
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
Federal Communications Commission (FCC) Rules. These limits
are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his/her
own expense.
Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user’s authority
to operate this equipment.
WARNING: Shielded cables must be used with this equipment to
maintain compliance with FCC regulations.
6-8
Xerox 4590 EPS/4110 EPS Getting Started
In Canada (ICES-003)
This Class “A” digital apparatus complies with Canadian ICES-
003.
Cet appareil numérique de la classe “A” est conforme á la norme
NMB-003 du Canada.
Regulatory information for RFID (EU)
This product generates 13.56 MHz using an Inductive Loop
System as a Radio Frequency IDentification system device
(RFID). This system is certified in compliance with European
Council Directive 99/5/EC and applicable local laws or regulations
as applicable.
Regulatory information for RFID (US)
This product generates 13.56 MHz using an Inductive Loop
System as a Radio Frequency Identification system device
(RFID). This device meets the FCC Part 15C Unlicensed Modular
Transmitter Approval requirements set forth in Public Notice
DSA00-1407.
6. Safety and Notices
Safety extra low volt age approval
This Xerox product is in compliance with various governmental
agencies and national safety regulations. All system ports meet
the Safety Extra Low Voltage (SELV) circuits for connection to
customer-owned devices and networks. Additions of customerowned or third-party accessories that are attached to the product
must meet or exceed the requirements previously listed. All
modules that require external connection must be installed per the
installation procedure.
Xerox 4590 EPS/4110 EPS Getting Started
6-9
6. Safety and Notices
Certifications in Europe
January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/
January 1, 1996: Council Directive 89/336/EEC, approximation of the laws of the
March 9, 1999 Council Directive 99/5/EC on radio equipment and
The CE marking that is applied to this product symbolizes Xerox
Declaration of Conformity with the following applicable Directives
of the European Union as of the dates indicated:
EEC, approximation of the laws of the member states related to
low voltage equipment.
member states related to electromagnetic compatibility.
telecommunications terminal equipment and the mutual
recognition of their conformity.
A full declaration, defining the relevant directives and referenced
standards, can be obtained from your Xerox Limited
representative or by contacting:
Environment, Health and Safety
Xerox
Bessemer Road
Welwyn Garden City
Herts
AL7 1BU
England
Tel Number +44 (0) 1707 353434
WARNING: This product is certified manufactured and tested in
compliance with strict safety and radio frequency interference
regulations. Any unauthorized alteration which includes the
addition of new functions or the connection of external devices
may impact this certification. Please contact your local Xerox
Limited representative for a list of approved accessories.
WARNING: In order to allow this equipment to operate in
proximity to Industrial, Scientific, and Medical (ISM) equipment,
the external radiation from the ISM equipment may have limited or
special mitigation measures taken.
WARNING: This is a Class A product in a domestic
environment. This product may cause radio frequency
interference in which case the user may be required to take
adequate measures.
6-10
WARNING: Shielded cables must be used with this equipment to
maintain compliance with Council Directive 89/336/EEC.
Xerox 4590 EPS/4110 EPS Getting Started
It’s illegal...
In the USA
6. Safety and Notices
Congress, by statute, has forbidden the reproduction of the
following subjects under certain circumstances. Penalties of fine
or imprisonment may be imposed on those guilty of making such
reproductions.
1. Obligations or Securities of the United States Government,
such as:
• Certificates of Indebtedness • National Bank
Currency
• Coupons from Bonds • Federal Reserve Bank
Notes
• Silver Certificates • Gold Certificates
• United States Bonds • Treasury Notes
• Federal Reserve Notes • Fractional Notes
• Certificates of Deposit • Paper Money
Bonds and Obligations of certain agencies of the government,
such as FHA, etc.
Bonds. (U.S. Savings Bonds may be photographed only for
publicity purposes in connection with the campaign for the sale
of such bonds.)
Internal Revenue Stamps. (If it is necessary to reproduce a
legal document on which there is a canceled revenue stamp,
this may be done provided the reproduction of the document is
performed for lawful purposes.)
Postage Stamps, canceled or uncanceled. (For philatelic
purposes, Postage Stamps may be photographed, provided
the reproduction is in black and white and is less than 75% or
more than 150% of the linear dimensions of the original.)
Postal Money Orders.
Bills, Checks, or Drafts of money drawn by or upon authorized
officers of the United States.
Xerox 4590 EPS/4110 EPS Getting Started
6-11
6. Safety and Notices
Stamps and other representatives of value, of whatever
denomination, which have been or may be issued under any
Act of Congress.
2. Adjusted Compensation Certificates for Veterans of the World
Wars.
3. Obligations or Securities of any Foreign Government, Bank, or
Corporation.
4. Copyrighted material, unless permission of the copyright
owner has been obtained or the reproduction falls within the
“fair use” or library reproduction rights provisions of the
copyright law. Further information of these provisions may be
obtained from the Copyright Office, Library of Congress,
Washington, D.C. 20559. Ask for Circular R21.
5. Certificates of Citizenship or Naturalization. (Foreign
Naturalization Certificates may be photographed.)
6. Passports. (Foreign Passports may be photographed.)
7. Immigration Papers.
8. Draft Registration Cards.
9. Selective Service Induction Papers that bear any of the
following Registrant’s information:
• Earnings or Income • Dependency Status
• Court Record • Previous military
service
• Physical or mental condition
• Exception: United States military discharge certificates
may be photographed.
10. Badges, Identification Cards, Passes, or Insignia carried by
military personnel, or by members of the various Federal
Departments, such as FBI, Treasury, etc. (unless photograph
is ordered by the head of such department or bureau.)
Reproducing the following is also prohibited in certain states:
Automobile Licenses, Drivers’ Licenses, and Automobile
Certificates of Title.
The above list is not all inclusive, and no liability is assumed
for its completeness or accuracy. In case of doubt, consult
your attorney.
6-12
Xerox 4590 EPS/4110 EPS Getting Started
In Canada
6. Safety and Notices
Parliament, by statute, has forbidden the reproduction of the
following subjects under certain circumstances. Penalties of fines
or imprisonment may be imposed on those guilty of making such
copies.
1. Current bank notes or current paper money.
2. Obligations or securities of a government or bank.
3. Exchequer bill paper or revenue paper.
4. The public seal of Canada or of a province, or the seal of a
public body or authority in Canada, or of a court of law.
5. Proclamations, orders, regulations or appointments, or notices
thereof (with intent to falsely cause same to purport to have
been printed by the Queen’s Printer for Canada, or the
equivalent printer for a province).
6. Marks, brands, seals, wrappers or designs used by or on
behalf of the Government of Canada or of a province, the
government of a state other than Canada or a department,
board, Commission or agency established by the Government
of Canada or of a province or of a government of a state other
than Canada.
7. Impressed or adhesive stamps used for the purpose of
revenue by the Government of Canada or of a province or by
the government of a state other than Canada.
8. Documents, registers or records kept by public officials
charged with the duty of making or issuing certified copies
thereof, where the reproduction falsely purports to be a
certified copy thereof.
9. Copyrighted material or trademarks of any manner or kind
without the consent of the copyright or trademark owner.
The above list is provided for your convenience and assistance,
but it is not all inclusive, and no liability is assumed for its
completeness or accuracy. In case of doubt, consult your solicitor.
Xerox 4590 EPS/4110 EPS Getting Started
6-13
6. Safety and Notices
In other countries
Copying/printing certain documents may be illegal in your country.
Penalties of a fine or imprisonment may be imposed on those
found guilty of making such reproductions, which include:
• Currency notes
• Bank notes and cheques
• Band and government bonds and securities
• Passports and identification cards
• Copyright materials or trademarks without the consent of the
owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its
completeness or accuracy. In case of doubt, contact your legal
counsel.
Environmental notices for the USA
As an ENERGY STAR® partner, Xerox Corporation has
determined that this product meets the ENERGY STAR guidelines
for energy efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered
United Stated trademarks.
The ENERGY STAR Office Equipment Program is a team effort
between U.S., European Union and Japanese governments, and
the office equipment industry to promote energy-efficient copiers,
printers, fax, multifunction machines, personal computers, and
monitors. Reducing product energy consumption helps combat
smog, acid rain, and long-term changes to the climate by
decreasing the emissions that result from generating electricity.
Xerox ENERGY STAR equipment is preset at the factory. Your
machine will be delivered with the timer for switching to Low
Power Mode from the last copy/print output, set at 15
minutes. The time to switch to power save (auto off/sleep) mode
is set at 60 minutes from the last copy/print output. A more
detailed description of the Power Saver Mode, together with
instructions on changing the default time to suit your work pattern,
can be found in the System Administration Guide, Power Saver
section.
6-14
Xerox 4590 EPS/4110 EPS Getting Started
Product recycling and disposal
If you are managing the disposal of your Xerox product, please
note that the product may contain lead, mercury, perchlorate, and
other materials whose disposal may be regulated due to
environmental considerations. The presence of lead and
perchlorate is fully consistent with global regulations applicable at
the time that the product was placed on the market.
North America
Xerox operates a worldwide equipment take-back and reuse/
recycle program. Contact your Xerox sales representative (1-800ASK-XEROX) to determine whether this Xerox product is part of
the program. For more information about Xerox environmental
programs, visit www.xerox.com/environment
For recycling and disposal information, contact your local
authorities. In the United States, you may also refer to the
Electronic Industries Alliance web site: www.eiae.org
6. Safety and Notices
.
.
Perchlorate Material This product may contain one or more Perchlorate-containing
devices, such as batteries. Special handling may apply, please
see www.dtsc.ca.gov/hazardouswaste/perchlorate
If your product is not part of the Xerox program and you are
managing its disposal, please follow the instructions provided in
the above paragraph.
.
European Union
Application of this symbol on your equipment is confirmation that
you must dispose of this equipment in compliance with agreed
national procedures.
In accordance with European legislation end-of-life electrical and
electronic equipment subject to disposal must be managed within
agreed procedures.
Prior to disposal, contact your local dealer or Xerox representative
for end-of-life take-back information.
Other countries
Please contact your local waste authorities and request disposal
guidance.
Xerox 4590 EPS/4110 EPS Getting Started
6-15
6. Safety and Notices
6-16
Xerox 4590 EPS/4110 EPS Getting Started
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